Faronics System Profiler Enterprise User Manual
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Faronics System Profiler Enterprise User Guide
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Last modified: October, 2014
© 1999 - 2014 Faronics Corporation. All rights reserved. Faronics, Deep Freeze, Faronics Core Console,
Faronics Anti-Executable, Faronics Device Filter, Faronics Power Save, Faronics Insight, Faronics System
Profiler, and WINSelect are trademarks and/or registered trademarks of Faronics Corporation. All other
company and product names are trademarks of their respective owners.
Faronics System Profiler Enterprise User Guide
Contents
Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Important Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
About Faronics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Product Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Contact Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Faronics System Profiler Enterprise Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
About Faronics System Profiler Enterprise . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Faronics System Profiler Enterprise Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Faronics Core Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Installing Faronics System Profiler Enterprise . . . . . . . . . . . . . . . . . . . . . . . . 11
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Installation Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Installing Faronics System Profiler Enterprise . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Installing on a Workstation via Faronics Core Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Installing Faronics System Profiler Enterprise Manually on a Workstation . . . . . . . . . . . . . . . . . 17
Accessing Faronics System Profiler Enterprise on a Workstation . . . . . . . . . . . . . . . . . . . . 19
Licensing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Using Faronics System Profiler via Faronics Core . . . . . . . . . . . . . . . . . . . . . . 21
Generating Reports via Core Console. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Tabular Inventory Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Compare Workstation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Compare Two Workstations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Software Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Hardware Changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Disk Usage by Workstation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Free Disk Space (%) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Exporting Reports via Core Console. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Sending Reports to Faronics via Core Console. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Custom Workstation Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Opening an Existing Faronics System Profiler Report via Core Console. . . . . . . . . . . . . . . . . . . 33
Comparing two Faronics System Profiler Reports via Core Console . . . . . . . . . . . . . . . . . . . . . 34
Using Faronics System Profiler on the Workstation . . . . . . . . . . . . . . . . . . . . 35
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Summary Node. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Faronics Software Node . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Machine Node. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Operating System Node. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Faronics System Profiler Enterprise User Guide
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Hardware Node . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Running Programs Node . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Installed Applications Node. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Opening an Existing Faronics System Profiler Enterprise Report . . . . . . . . . . . . . . . . . . . . . . 44
Saving a Faronics System Profiler Enterprise Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Uninstalling Faronics System Profiler Enterprise . . . . . . . . . . . . . . . . . . . . . . 47
Uninstalling Faronics System Profiler Enterprise . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Uninstalling via Faronics Core Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Uninstalling Manually on a Workstation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Uninstalling Faronics System Profiler Loadin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Faronics System Profiler Enterprise User Guide
Topics
Preface
This user guide explains how to run and use Faronics System Profiler Enterprise.
Important Information
Technical Support
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Faronics System Profiler Enterprise User Guide
6| Preface
Important Information
About Faronics
Product Documentation
This section contains important information about your Faronics Product.
Faronics delivers market-leading solutions that help manage, simplify, and secure complex IT
environments. Our products ensure 100% machine availability, and have dramatically impacted
the day-to-day lives of thousands of information technology professionals. Fueled by a
market-centric focus, Faronics’ technology innovations benefit educational institutions, health
care facilities, libraries, government organizations, and corporations.
The following documents form the Faronics System Profiler Enterprise documentation set:
• Faronics System Profiler Enterprise User Guide — This document guides you how to use the
product.
• Faronics System Profiler Enterprise Release Notes — This document lists the new features,
known issues, and closed issues.
• Faronics System Profiler Enterprise readme.txt
Faronics System Profiler Enterprise User Guide
Technical Support|7
Technical Support
Every effort has been made to design this software for ease of use and to be problem free. If
problems are encountered, contact Technical Support.
Email: support@faronics.com
Phone: 800-943-6422 or 604-637-3333
Hours: 7:00am to 5:00pm (Pacific Time)
Contact Information
•Web: www.faronics.com
• Email: sales@faronics.com
• Phone: 800-943-6422 or 1-604-637-3333
• Fax: 800-943-6488 or 1-604-637-8188
• Hours: 7:00am to 5:00pm (Pacific Time)
• Address: Faronics Technologies USA Inc.
2411 Old Crow Canyon Road, Suite 170
San Ramon, CA 94583
USA
Faronics Corporation
609 Granville Street, Suite 1400
Vancouver, BC V7Y 1G5
Canada
Faronics Corporation (Europe)
Siena Court
The Broadway Maidenhead
Berkshire, SL6 1NJ UK
Faronics System Profiler Enterprise User Guide
8| Introduction
Topics
Introduction
Faronics System Profiler Enterprise is a utility that generates a detailed report of a workstation’s
configuration and properties.
Faronics System Profiler Enterprise Overview
System Requirements
Faronics System Profiler Enterprise User Guide
Faronics System Profiler Enterprise Overview|9
Faronics System Profiler Enterprise Overview
Faronics System Profiler Enterprise provides both a summary and detailed report of hardware
configuration and software installed on workstations managed by Faronics Core.
About Faronics System Profiler Enterprise
Faronics System Profiler Enterprise provides both a summary and detailed report of the following
components of a system:
• Summary — a complete snapshot of the system in brief.
•Faronics Software
—Name of Faronics Software
—Version
— Install directory
— Driver name
— Driver status
— Product-specific information
•Machine
•Operating System
• Hardware
— Desktop Monitor
—Physical Drives
— Logical Drives
—Physical Memory
—Cache
—CPU
—BIOS
—Motherboard
— Network Connection
• Running Programs
• Installed Applications
Faronics System Profiler Enterprise User Guide
10| Introduction
System Requirements
Faronics System Profiler Enterprise Requirements
Faronics Core Requirements
The system requirements for Faronics System Profiler Enterprise for both the Console and the
workstation are:
• Windows XP, Windows Vista, Windows 7, Windows 8.1, Windows 2003 Server, and Windows
2008 Server.
• Internet Explorer 7.0 (or higher).
Faronics System Profiler requires Faronics Core 3.2 (or higher).
Information on Faronics Core system requirements can be found in the Faronics Core user’s
guide. The latest user guide is available at http://www.faronics.com/library.
Faronics System Profiler Enterprise User Guide
Topics
Installing Faronics System Profiler Enterprise
This chapter describes how to install Faronics System Profiler Enterprise.
Installation Overview
Installing Faronics System Profiler Enterprise
Installing on a Workstation via Faronics Core Console
Installing Faronics System Profiler Enterprise Manually on a Workstation
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Licensing
Faronics System Profiler Enterprise User Guide
12| Installing Faronics System Profiler Enterprise
Installation Overview
Complete the following steps to install Faronics System Profiler Enterprise on the workstation:
1. Install Faronics Core Console (Refer to the latest Faronics Core Console user guide available
at http://www.faronics.com/library).
2. Deploy the Core Agent on the workstation (Refer to the latest Faronics Core Console user
guide available at http://www.faronics.com/library).
3. Install the Faronics System Profiler Loadin on Faronics Core Console (explained further in the
user guide).
4. Install Faronics System Profiler on the workstation via Faronics Core Console or manually on
the workstation (explained further in the user guide).
Faronics System Profiler Enterprise User Guide
Installing Faronics System Profiler Enterprise|13
Installing Faronics System Profiler Enterprise
Complete the following steps to install the Faronics System Profiler Enterprise Loadin on the same
computer where Faronics Core Server is installed:
1. Double-click the SystemProfiler_Console_Loadin_Installer.exe.
2. Faronics System Profiler Enterprise Loadin is displayed. Click Next.
3. Read and accept the License Agreement. Click Next to continue.
4. Enter the User Name and Organization. If you have a License Key, enter it in the License Key
field. Select the Use Evaluation check box to install the Evaluation version. The Evaluation
version will expire in 30 days. Click Next.
Faronics System Profiler Enterprise User Guide
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5. Faronics System Profiler Enterprise is installed on C:\Program Files\Faronics\Faronics
Core 3\Loadins\System Profiler. Click Next.
6. Click Install to complete the installation.
Faronics System Profiler Enterprise User Guide
Installing Faronics System Profiler Enterprise|15
7. Click Yes to restart the Faronics Core Service. Click No to restart the service later.
8. Click Finish to complete the installation.
Restart Faronics Core Console if it was open while installing the Faronics System
Profiler Loadin.
Faronics System Profiler Enterprise User Guide
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