Faronics System Profiler Enterprise User Manual

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Faronics System Profiler Enterprise User Guide
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Last modified: October, 2014
© 1999 - 2014 Faronics Corporation. All rights reserved. Faronics, Deep Freeze, Faronics Core Console, Faronics Anti-Executable, Faronics Device Filter, Faronics Power Save, Faronics Insight, Faronics System Profiler, and WINSelect are trademarks and/or registered trademarks of Faronics Corporation. All other company and product names are trademarks of their respective owners.
Faronics System Profiler Enterprise User Guide

Contents

Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Important Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
About Faronics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Product Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Contact Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Faronics System Profiler Enterprise Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
About Faronics System Profiler Enterprise . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Faronics System Profiler Enterprise Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Faronics Core Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Installing Faronics System Profiler Enterprise . . . . . . . . . . . . . . . . . . . . . . . . 11
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Installation Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Installing Faronics System Profiler Enterprise . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Installing on a Workstation via Faronics Core Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Installing Faronics System Profiler Enterprise Manually on a Workstation . . . . . . . . . . . . . . . . . 17
Accessing Faronics System Profiler Enterprise on a Workstation . . . . . . . . . . . . . . . . . . . . 19
Licensing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Using Faronics System Profiler via Faronics Core . . . . . . . . . . . . . . . . . . . . . . 21
Generating Reports via Core Console. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Tabular Inventory Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Compare Workstation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Compare Two Workstations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Software Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Hardware Changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Disk Usage by Workstation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Free Disk Space (%) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Exporting Reports via Core Console. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Sending Reports to Faronics via Core Console. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Custom Workstation Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Opening an Existing Faronics System Profiler Report via Core Console. . . . . . . . . . . . . . . . . . . 33
Comparing two Faronics System Profiler Reports via Core Console . . . . . . . . . . . . . . . . . . . . . 34
Using Faronics System Profiler on the Workstation . . . . . . . . . . . . . . . . . . . . 35
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Summary Node. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Faronics Software Node . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Machine Node. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Operating System Node. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Faronics System Profiler Enterprise User Guide
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Hardware Node . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Running Programs Node . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Installed Applications Node. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Opening an Existing Faronics System Profiler Enterprise Report . . . . . . . . . . . . . . . . . . . . . . 44
Saving a Faronics System Profiler Enterprise Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Uninstalling Faronics System Profiler Enterprise . . . . . . . . . . . . . . . . . . . . . . 47
Uninstalling Faronics System Profiler Enterprise . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Uninstalling via Faronics Core Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Uninstalling Manually on a Workstation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Uninstalling Faronics System Profiler Loadin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Faronics System Profiler Enterprise User Guide
Topics

Preface

This user guide explains how to run and use Faronics System Profiler Enterprise.
Important Information
Technical Support
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Faronics System Profiler Enterprise User Guide
6| Preface

Important Information

About Faronics

Product Documentation

This section contains important information about your Faronics Product.
Faronics delivers market-leading solutions that help manage, simplify, and secure complex IT environments. Our products ensure 100% machine availability, and have dramatically impacted the day-to-day lives of thousands of information technology professionals. Fueled by a market-centric focus, Faronics’ technology innovations benefit educational institutions, health care facilities, libraries, government organizations, and corporations.
The following documents form the Faronics System Profiler Enterprise documentation set:
Faronics System Profiler Enterprise User Guide — This document guides you how to use the product.
Faronics System Profiler Enterprise Release Notes — This document lists the new features, known issues, and closed issues.
Faronics System Profiler Enterprise readme.txt
Faronics System Profiler Enterprise User Guide
Technical Support|7

Technical Support

Every effort has been made to design this software for ease of use and to be problem free. If problems are encountered, contact Technical Support.
Email: support@faronics.com
Phone: 800-943-6422 or 604-637-3333
Hours: 7:00am to 5:00pm (Pacific Time)

Contact Information

•Web: www.faronics.com
Email: sales@faronics.com
Phone: 800-943-6422 or 1-604-637-3333
Fax: 800-943-6488 or 1-604-637-8188
Hours: 7:00am to 5:00pm (Pacific Time)
Address: Faronics Technologies USA Inc.
2411 Old Crow Canyon Road, Suite 170
San Ramon, CA 94583
USA
Faronics Corporation
609 Granville Street, Suite 1400
Vancouver, BC V7Y 1G5
Canada
Faronics Corporation (Europe)
Siena Court
The Broadway Maidenhead
Berkshire, SL6 1NJ UK
Faronics System Profiler Enterprise User Guide
8| Introduction
Topics

Introduction

Faronics System Profiler Enterprise is a utility that generates a detailed report of a workstation’s configuration and properties.
Faronics System Profiler Enterprise Overview
System Requirements
Faronics System Profiler Enterprise User Guide
Faronics System Profiler Enterprise Overview|9

Faronics System Profiler Enterprise Overview

Faronics System Profiler Enterprise provides both a summary and detailed report of hardware configuration and software installed on workstations managed by Faronics Core.

About Faronics System Profiler Enterprise

Faronics System Profiler Enterprise provides both a summary and detailed report of the following components of a system:
Summary — a complete snapshot of the system in brief.
•Faronics Software
—Name of Faronics Software
—Version
— Install directory
— Driver name
— Driver status
— Product-specific information
•Machine
•Operating System
Hardware
— Desktop Monitor
—Physical Drives
— Logical Drives
—Physical Memory
—Cache
—CPU
—BIOS
—Motherboard
— Network Connection
Running Programs
Installed Applications
Faronics System Profiler Enterprise User Guide
10| Introduction

System Requirements

Faronics System Profiler Enterprise Requirements

Faronics Core Requirements

The system requirements for Faronics System Profiler Enterprise for both the Console and the workstation are:
Windows XP, Windows Vista, Windows 7, Windows 8.1, Windows 2003 Server, and Windows 2008 Server.
Internet Explorer 7.0 (or higher).
Faronics System Profiler requires Faronics Core 3.2 (or higher).
Information on Faronics Core system requirements can be found in the Faronics Core user’s guide. The latest user guide is available at http://www.faronics.com/library.
Faronics System Profiler Enterprise User Guide
Topics

Installing Faronics System Profiler Enterprise

This chapter describes how to install Faronics System Profiler Enterprise.
Installation Overview
Installing Faronics System Profiler Enterprise
Installing on a Workstation via Faronics Core Console
Installing Faronics System Profiler Enterprise Manually on a Workstation
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Licensing
Faronics System Profiler Enterprise User Guide
12| Installing Faronics System Profiler Enterprise

Installation Overview

Complete the following steps to install Faronics System Profiler Enterprise on the workstation:
1. Install Faronics Core Console (Refer to the latest Faronics Core Console user guide available at http://www.faronics.com/library).
2. Deploy the Core Agent on the workstation (Refer to the latest Faronics Core Console user guide available at http://www.faronics.com/library).
3. Install the Faronics System Profiler Loadin on Faronics Core Console (explained further in the user guide).
4. Install Faronics System Profiler on the workstation via Faronics Core Console or manually on the workstation (explained further in the user guide).
Faronics System Profiler Enterprise User Guide
Installing Faronics System Profiler Enterprise|13

Installing Faronics System Profiler Enterprise

Complete the following steps to install the Faronics System Profiler Enterprise Loadin on the same computer where Faronics Core Server is installed:
1. Double-click the SystemProfiler_Console_Loadin_Installer.exe.
2. Faronics System Profiler Enterprise Loadin is displayed. Click Next.
3. Read and accept the License Agreement. Click Next to continue.
4. Enter the User Name and Organization. If you have a License Key, enter it in the License Key field. Select the Use Evaluation check box to install the Evaluation version. The Evaluation version will expire in 30 days. Click Next.
Faronics System Profiler Enterprise User Guide
14| Installing Faronics System Profiler Enterprise
5. Faronics System Profiler Enterprise is installed on C:\Program Files\Faronics\Faronics Core 3\Loadins\System Profiler. Click Next.
6. Click Install to complete the installation.
Faronics System Profiler Enterprise User Guide
Installing Faronics System Profiler Enterprise|15
7. Click Yes to restart the Faronics Core Service. Click No to restart the service later.
8. Click Finish to complete the installation.
Restart Faronics Core Console if it was open while installing the Faronics System Profiler Loadin.
Faronics System Profiler Enterprise User Guide
16| Installing Faronics System Profiler Enterprise

Installing on a Workstation via Faronics Core Console

Complete the following steps to install Faronics System Profiler via Faronics Core Console:
1. Launch Faronics Core Console.
2. Go to Console Tree Pane > [Core Server Name] > Managed Workstations.
3. Select the workstation(s) where you want Faronics System Profiler Client to be installed. Right-click and select System Profiler > Install/Upgrade Faronics System Profiler Client.
Faronics System Profiler Client is installed on the workstation(s).
Faronics System Profiler Enterprise User Guide
Installing Faronics System Profiler Enterprise Manually on a Workstation|17
Installing Faronics System Profiler Enterprise Manually on a
Workstation
Faronics System Profiler Enterprise can be installed manually on a workstation. The Workstation Installers are available at C:\Program Files\Faronics\Faronics Core 3\Loadins\System
Profiler\Workstation Installers\en. Use the SP_Ent_32-bit.msi for a 32-bit operating system and SP_Ent_64-bit.msi for a 64-bit operating system.
Complete the following steps to install Faronics System Profiler Enterprise manually on a workstation:
1. Double-click the SP_Ent_32-bit.msi.
2. Faronics System Profiler Enterprise workstation installer is displayed. Click Next.
3. Read and accept the License Agreement. Click Next to continue.
4. Faronics System Profiler Enterprise is installed on C:\Program Files\Faronics\System Profiler. Click Browse to change the location. Click Next.
Faronics System Profiler Enterprise User Guide
18| Installing Faronics System Profiler Enterprise
5. Click Install.
6. Click Finish to complete the installation.
Faronics System Profiler Enterprise User Guide
Installing Faronics System Profiler Enterprise Manually on a Workstation|19

Accessing Faronics System Profiler Enterprise on a Workstation

Use the CTRL+ALT+SHIFT+F9 hot key to launch Faronics System Profiler on the workstation. You must have administrator privileges on the computer to use the hot key.
Faronics System Profiler Enterprise User Guide
20| Installing Faronics System Profiler Enterprise

Licensing

Complete the following steps to update the license key to convert Faronics System Profiler from an evaluation to a licensed version:
1. In the Console Tree pane, right-click [Core Server Name] and select Properties.
2. Click the System Profiler tab.
3. Click Edit. Enter the License Key in the License Key field.
4. Click OK.
Evaluation Version
Gives full access to all the features of System Profiler for 30 days.
Full Version
Gives full access to all the features of System Profiler.
Expired Version (Evaluation Expired)
Generate only the Detailed Inventory Report for one workstation at a time.
View previously generated reports.
Faronics System Profiler Enterprise User Guide
Topics

Using Faronics System Profiler via Faronics Core

This chapter explains how to use Faronics System Profiler Enterprise via Faronics Core.
Generating Reports via Core Console
Tabular Inventory Report
Compare Workstation
Compare Two Workstations
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Software Report
Hardware Changes
Disk Usage by Workstation
Free Disk Space (%)
Exporting Reports via Core Console
Sending Reports to Faronics via Core Console
Custom Workstation Groups
Opening an Existing Faronics System Profiler Report via Core Console
Comparing two Faronics System Profiler Reports via Core Console
Faronics System Profiler Enterprise User Guide
22| Using Faronics System Profiler via Faronics Core

Generating Reports via Core Console

Before generating the reports, it is important to copy the inventory data from all the workstations over to the Core Database.
Right-click one or more workstations and select System Profiler > Force Inventory Workstation. This action updates the Core Database with the latest data from the workstation(s).
Force Inventory Workstation occurs automatically once every month. Once the Core Database is updated, incremental changes to the workstation data is updated immediately.
If multiple workstations are selected, data for 10 workstations are updated at one time. This is to avoid network congestion due to a high volume of data being passed on through the network.
Faronics System Profiler Enterprise User Guide
Tabular Inventory Report|23

Tabular Inventory Report

The Tabular Inventory Report generates a detailed report of all the workstation data. You can select the data that needs to be generated.
1. Right-click on one or more workstation(s) and select Generate Reports > System Profiler> Tabular Inventory Report.
2. The Tabular Report dialog is displayed. Specify a Report name or use the default name.
3. Select the Include Summary and Include Column check box for the Items from the list.
4. Click Generate Report.
The report is generated based on selections and it is displayed. The report can be accessed by clicking the report name in Console Tree pane > [Core Server Name]> Reports.
Faronics System Profiler Enterprise User Guide
24| Using Faronics System Profiler via Faronics Core

Compare Workstation

The Compare Workstation Report generates a report by comparing the detailed system inventory of a workstation at two different points in time. This report also allows you to compare the current system inventory with an existing Faronics System Profile (.fsp file).
1. Right-click on a workstation and select Generate Reports > System Profiler> Compare Workstation.
2. The Compare Workstation dialog is displayed. Specify a name or use the default name.
3. Select the First item for comparison. Select the Date and Time.
4. Select the Second item for comparison. Select the Date and Time. Alternatively, you can also select a Saved Faronics System Profile and click Browse to select the file.
5. Click Generate Report.
The report is generated based on selections and it is displayed. The report can be accessed by clicking the report name in Console Tree pane > [Core Server Name]> Reports.
Faronics System Profiler Enterprise User Guide
Compare Two Workstations|25

Compare Two Workstations

The Compare Two Workstations report compares the system inventory for two different workstations.
1. Select two workstations. Right-click and select Generate Reports > System Profiler> Compare Compare Two Workstations.
2. The Compare Two Workstations dialog is displayed. Specify a name or use the default name.
3. Select the First item for comparison. Select the Date and Time.
4. Select the Second item for comparison. Select the Date and Time.
5. Click Generate Report.
The report is generated based on selections and it is displayed. The report can be accessed by clicking the report name in Console Tree pane > [Core Server Name]> Reports.
Faronics System Profiler Enterprise User Guide
26| Using Faronics System Profiler via Faronics Core

Software Report

The Software Report lists the software programs installed on the workstation.
1. Select one or more workstations. Right-click and select Generate Reports > System Profiler> Software Report.
2. The Software Report dialog is displayed. Specify a name or use the default name.
3. Click Generate Report.
The report is displayed. The report can be accessed by clicking the report name in Console Tree
pane > [Core Server Name]> Reports.
Faronics System Profiler Enterprise User Guide
Hardware Changes|27

Hardware Changes

The Hardware Changes report compares the hardware for the workstation between two different dates.
1. Select one or more workstations. Right-click and select Generate Reports > System Profiler> Hardware Changes.
2. The Hardware Report dialog is displayed. Specify a name or use the default name.
3. Select the date for Report From.
4. Select the date for Report To.
5. Select the Categories. Select Include Item to include all the hardware components or select the check box for a particular category.
6. Click Generate Report.
The report is generated based on selections and it is displayed. The report can be accessed by clicking the report name in Console Tree pane > [Core Server Name]> Reports.
Faronics System Profiler Enterprise User Guide
28| Using Faronics System Profiler via Faronics Core

Disk Usage by Workstation

The Disk Usage by Workstation report lists the disk usage for all workstations.
1. Select one or more workstations. Right-click and select Generate Reports > System Profiler> Disk Usage By Workstation.
2. The Disk Usage By Workstation dialog is displayed. Specify a name or use the default name.
3. Select Include System Reserve disk space check box to include the system reserve disk space to compute the disk space on the workstation(s).
4. Click Generate Report.
The report is displayed. The report can be accessed by clicking the report name in Console Tree
pane > [Core Server Name]> Reports.
Faronics System Profiler Enterprise User Guide
Free Disk Space (%)|29

Free Disk Space (%)

The Free Disk Space (%) report lists the percentage disk space for all workstations.
1. Select one or more workstations. Right-click and select Generate Reports > System Profiler> Free Disk Space (%).
2. The Free Disk Space (%) dialog is displayed. Specify a name or use the default name.
3. Select the Include System Reserve disk space check box to include the system reserve disk space to compute the free disk space on the workstation(s).
4. Click Generate Report.
The report is displayed. The report can be accessed by clicking the report name in Console Tree
pane > [Core Server Name]> Reports.
Faronics System Profiler Enterprise User Guide
30| Using Faronics System Profiler via Faronics Core

Exporting Reports via Core Console

Complete the following steps to export reports via Core Console:
1. Right-click on the report in the Console Tree pane and select Export Report.
2. The Save As dialog is displayed. Browse to select the path.
3. Select the Save as type as .fsp, .xml, .csv or .html.
4. Click Save.
Faronics System Profiler Enterprise User Guide
Sending Reports to Faronics via Core Console|31

Sending Reports to Faronics via Core Console

Faronics System Profiler Enterprise can be used to send a report to Faronics Technical Support. This helps the Technical Support department analyze the current system configuration and the list of Faronics Software installed.
To send a Faronics System Profiler Enterprise Report, complete the following steps:
1. Open an existing report or generate a new report.
2. Right-click the report and select Send to Faronics.
3. The default email client is launched with the report attached.
4. Enter the following information in the body of the email (optional):
— Ticket number (if known)
— Phone number
—Comment
5. Click Send.
If you do not have a MAPI compliant email client installed, you can also attach the Faronics System Profiler Enterprise report to any Email or Webmail and send it to Faronics Technical Support.
Any communications with Faronics Corporation regarding reports generated by Faronics System Profiler Enterprise are kept strictly confidential.
Faronics System Profiler Enterprise User Guide
32| Using Faronics System Profiler via Faronics Core

Custom Workstation Groups

Faronics System Profiler allows you to create Custom Workstation Groups via Faronics Core. This feature allows you to use parameters from Faronics System Profiler Enterprise and generate Custom Workstation Groups.
For example, you can easily create Custom Workstation Groups and keep track of workstations that install or uninstall a particular software.
Information on Custom Workstation Groups can be found in the Faronics Core user’s guide. The latest user guide is available at http://www.faronics.com/library.
Faronics System Profiler Enterprise User Guide
Opening an Existing Faronics System Profiler Report via Core Console|33
Opening an Existing Faronics System Profiler Report via Core
Console
To open an existing Faronics System Profiler Enterprise Report, complete the following steps:
1. Select System Profiler in the Console Tree pane.
2. Right-click and select Open FSP file.
3. The Open dialog is displayed.
4. Select the report and click Open.
Faronics System Profiler Enterprise User Guide
34| Using Faronics System Profiler via Faronics Core

Comparing two Faronics System Profiler Reports via Core Console

To compare two Faronics System Profiler reports, complete the following steps:
1. Select System Profiler in the Console Tree pane.
2. Right-click and select Compare FSP files.
3. The Comparison Report of Faronics System Profiles dialog is displayed.
4. Browse to select the First item for comparison and Second item for comparison.
5. Click Generate Report.
Faronics System Profiler Enterprise User Guide
Topics

Using Faronics System Profiler on the Workstation

This chapter explains how to use Faronics System Profiler on the workstation.
Overview
Summary Node
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Faronics Software Node
Machine Node
Operating System Node
Hardware Node
Running Programs Node
Installed Applications Node
Opening an Existing Faronics System Profiler Enterprise Report
Opening an Existing Faronics System Profiler Enterprise Report
Saving a Faronics System Profiler Enterprise Report
Faronics System Profiler Enterprise User Guide
36| Using Faronics System Profiler on the Workstation

Overview

Use the CTRL+ALT+SHIFT+F9 hot key to launch Faronics System Profiler on the workstation. You must have administrator privileges on the computer to use the hot key.
The following sections explain the data displayed in each node.
Faronics System Profiler Enterprise User Guide
Summary Node|37

Summary Node

The Summary node displays the entire system summary:
Faronics System Profiler Enterprise User Guide
38| Using Faronics System Profiler on the Workstation

Faronics Software Node

The Faronics Software node displays the entire list of Faronics Software as sub-nodes:
The Faronics Software node displays the following information:
•Name of Faronics Software
•Version
Install directory
Driver name
Driver status
Product-specific information
Faronics System Profiler Enterprise User Guide
Machine Node|39

Machine Node

The Machine node displays the system configuration and settings:
Faronics System Profiler Enterprise User Guide
40| Using Faronics System Profiler on the Workstation

Operating System Node

The Operating System node displays the configuration and settings of the Operating System installed on the system:
Faronics System Profiler Enterprise User Guide
Hardware Node|41

Hardware Node

The Hardware node displays the complete list of hardware installed on the system:
The Hardware node has the following sub-nodes that provide detailed information:
Desktop Monitor
•Physical Drives
Logical Drives
•Physical Memory
•Cache
•CPU
•BIOS
•Motherboard
Network Connections
Faronics System Profiler Enterprise User Guide
42| Using Faronics System Profiler on the Workstation

Running Programs Node

The Running Programs node displays the complete list of programs currently running on the system:
Faronics System Profiler Enterprise User Guide
The database will not receive automatic updates of this data as it changes. This is to avoid network bandwidth overload. To know exactly what is running at a specific time run a Force Workstation Inventory task via Core Console and generate the report.
Installed Applications Node|43

Installed Applications Node

The Installed Applications node displays the complete list of programs currently installed on the system:
Faronics System Profiler Enterprise User Guide
44| Using Faronics System Profiler on the Workstation

Opening an Existing Faronics System Profiler Enterprise Report

To open an existing Faronics System Profiler Enterprise Report, complete the following steps:
1. Launch Faronics System Profiler on the workstation by pressing Ctrl+Alt+Shift+F9.
2. Select Open.
3. The Open dialog is displayed.
4. Select the report and click Open.
Faronics System Profiler Enterprise User Guide
Saving a Faronics System Profiler Enterprise Report|45

Saving a Faronics System Profiler Enterprise Report

To save a Faronics System Profiler Enterprise Report, complete the following steps:
1. Launch Faronics System Profiler on the workstation by pressing Ctrl+Alt+Shift+F9.
2. Faronics System Profiler updates the inventory details during launch.
3. Click Save As.
4. The Save As dialog is displayed. The default file name appears in the format <Workstation Name><Date><Time>. This file name can be changed as required.
5. Select the location and click Save. The report is saved in .fsp format which can only be opened using Faronics System Profiler Enterprise. If another user needs to view the report in .fsp format and does not have Faronics System Profiler Enterprise, the Faronics System Profiler Standard executable can be run to view the report (it is not necessary to install Faronics System Profiler Standard). The report can also be saved in .csv format.
Faronics System Profiler Enterprise User Guide
46| Using Faronics System Profiler on the Workstation
Faronics System Profiler Enterprise User Guide
Topics

Uninstalling Faronics System Profiler Enterprise

This chapter explains the uninstall process.
Uninstalling Faronics System Profiler Enterprise
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Faronics System Profiler Enterprise User Guide
48| Uninstalling Faronics System Profiler Enterprise

Uninstalling Faronics System Profiler Enterprise

Faronics System Profiler Enterprise can be uninstalled via Faronics Core Console or manually on a workstation.

Uninstalling via Faronics Core Console

Complete the following steps to uninstall via Faronics Core Console:
1. Launch Faronics Core Console.
2. Go to Console Tree Pane > [Core_Server_Name]> Managed Workstations.
3. Select the workstation from where you wish to uninstall Faronics System Profiler Enterprise. Right-click and select Configure Workstations > Advanced > System Profiler> Uninstall System Profiler Client.
4. Click OK.

Uninstalling Manually on a Workstation

Complete the following steps to uninstall manually on a workstation:
1. Go to Start > Control Panel > Add or Remove Programs.
2. Select Faronics System Profiler Client and click Remove.
Only Windows Administrators can uninstall Faronics System Profiler Enterprise from the workstation.

Uninstalling Faronics System Profiler Loadin

Complete the following steps to uninstall the Loadin:
1. Double-click SystemProfiler_Console_Loadin_Installer.exe. The installer is displayed. Click Next.
2. Select Remove. Click Next. Click Remove.
Faronics System Profiler Enterprise User Guide
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