Faronics Deep Freeze Loadin User Manual

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Deep Freeze Loadin User Guide

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Deep Freeze Loadin User Guide

Last modified: January, 2014

© 1999 - 2014 Faronics Corporation. All rights reserved. Faronics, Deep Freeze, Faronics Anti-Virus,
Faronics Core, Anti-Executable, Faronics Device Filter, Faronics Power Save, Faronics Insight, Faronics
System Profiler, and WINSelect are trademarks and/or registered trademarks of Faronics Corporation. All
other company and product names are trademarks of their respective owners.

Contents

Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Important Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

About Faronics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Product Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Contact Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Definition of Terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Deep Freeze Loadin Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Installing Deep Freeze . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Installation Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Installing Deep Freeze Loadin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Customization Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Changing the Customization Code for the Deep Freeze Loadin . . . . . . . . . . . . . . . . . . . . . 16

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Using Deep Freeze Configuration Administrator . . . . . . . . . . . . . . . . . . . . . . . 19

Accessing the Configuration Administrator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Creating Workstation Install File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Installing and Upgrading the Deep Freeze Client . . . . . . . . . . . . . . . . . . . . . . 23

Installing Deep Freeze Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Upgrading Deep Freeze Client. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Using Deep Freeze Loadin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Using Deep Freeze Loadin via Core Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Schedule Action . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Users and Roles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Custom Workstation Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Uninstalling Deep Freeze . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Uninstalling Deep Freeze Client via Core Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Uninstalling Deep Freeze Loadin via Add or Remove Programs . . . . . . . . . . . . . . . . . . . . . . . . 35

Uninstalling Deep Freeze Loadin using the Installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Deep Freeze Loadin User Guide

4|Contents

Deep Freeze Loadin User Guide

Topics

Preface

This user guide explains how to install, configure and use Deep Freeze Loadin.

Important Information

Technical Support

Definition of Terms

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Deep Freeze Loadin User Guide

6| Preface

Important Information

About Faronics

Product Documentation

This section contains important information about your Faronics product.

Faronics delivers market-leading solutions that help manage, simplify, and secure complex IT
environments. Our products ensure 100% machine availability, and have dramatically impacted
the day-to-day lives of thousands of information technology professionals. Fueled by a
market-centric focus, Faronics’ technology innovations benefit educational institutions, health
care facilities, libraries, government organizations, and corporations.

The following documents form the Deep Freeze Loadin documentation set:

• Deep Freeze Loadin User Guide — This is the document you are reading. This document
explains how to use the product.

• Deep Freeze Loadin Release Notes — This document lists the new features, known issues and
closed issues.

• Deep Freeze Enterprise User Guide — This document explains how to use Deep Freeze
Enterprise.

Deep Freeze Loadin User Guide

Technical Support|7

Technical Support

Every effort has been made to design this software for ease of use and to be problem free. If
problems are encountered, contact Technical Support.

Email: [e-mail]

Phone: [phone] or [phone]

Hours: 7:00am to 5:00pm (Pacific Time)

Contact Information

• Web: www.faronics.com

• Email: [e-mail]

• Phone: [phone] or [phone]

• Fax: [phone] or [phone]

• Hours: 7:00am to 5:00pm (Pacific Time)

• Address: Faronics Technologies USA Inc.

100, W. San Fernando St. Suite 465

San Jose, CA, 95113

USA

Faronics Corporation

1400 - 609 Granville Street

PO Box 10362 Pacific Centre

Vancouver, BC V7Y 1G5

Canada

Faronics Pte Ltd

20 Cecil Street #104-01

Equity Way 049705,

Singapore

Faronics EMEA

Bracknell, England

8 The Courtyard, Eastern Road,

Bracknell, Berkshire

RG12 2XB, Europe

Deep Freeze Loadin User Guide

8| Preface

Definition of Terms

Term Definition

Core Console The user interface used to manage and monitor Core Servers and

workstations.

Core Database The database stores the workstation list.

Core Agent The Core Agent, that is installed on the workstation, enables

communication between the workstation and the Core Server.

Core Server The management of workstations, processing of tasks and communication

between Core Console and workstations is done by the Core Server.

Customization
Code

Faronics Core Faronics Core consists of the Core Server, Core Console, Core Database and

Loadin A Product Loadin is a software library that adds new product-specific

Deep Freeze
Enterprise

Deep Freeze
Configuration
Administrator

Deep Freeze
Enterprise
Console

Deep Freeze
Workstation
Installation file
(Deep Freeze
Client)

The Customization Code is a unique identifier that encrypts the
Configuration Administrator, the Enterprise Console, the computer
installation files, the One Time Password Generation System, and Deep
Freeze Command Line Control. This code is not a password that can be used
to access Deep Freeze.

the Core Agent.

functionality to Faronics Core.

Deep Freeze Enterprise consists of Deep Freeze Configuration
Administrator and Deep Freeze Enterprise Console.

The Configuration Administrator application is used to create customized,
pre-configured, computer installation program files and Workstation Seeds.

The Enterprise Console application is used to centrally deploy, monitor,
manage, and maintain Deep Freeze installations.

A customized Deep Freeze workstation installation file is created in the
Configuration Administrator and deployed to workstations within the
enterprise. This file includes the Workstation Seed. If the Deep Freeze
workstation installation file is installed, the Workstation Seed is not
required to be installed separately.

Deep Freeze Loadin User Guide

Definition of Terms|9

Term Definition

Deep Freeze
Workstation
Seed

A Workstation Seed enables seamless communication between the
Enterprise Console and computers on a network. When the Workstation
Seed is installed on a computer, the computer becomes visible on the
Enterprise Console. Once a computer is visible on the Enterprise Console,
various actions such as Restart, Shutdown and Wake-on-LAN can be
performed on the computer remotely. Deep Freeze can also be installed
remotely on visible computer thereby allowing Deep Freeze related actions
on remote computers.

For more information about Deep Freeze, refer to Deep Freeze Enterprise User Guide at

http://www.faronics.com/library.

For more information about Faronics Core, refer to Faronics Core User Guide at

http://www.faronics.com/library.

Deep Freeze Loadin User Guide

10| Preface

Deep Freeze Loadin User Guide

Topics

Introduction

Faronics Deep Freeze helps eliminate computer damage and downtime by making computer
configurations indestructible. Once Deep Freeze is installed on a computer, any changes made to
the computer—regardless of whether they are accidental or malicious—are never permanent. Deep
Freeze provides immediate immunity from many of the problems that plague computers today—
inevitable configuration drift, accidental system misconfiguration, malicious software activity, and
incidental system degradation.

Deep Freeze Loadin Overview

System Requirements

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Deep Freeze Loadin User Guide

12| Introduction

Deep Freeze Loadin Overview

System Requirements

Deep Freeze Loadin

Deep Freeze Loadin extends the Deep Freeze Enterprise functionality to Faronics Core. Deep
Freeze Loadin provides the functionality of rebooting the workstations as Frozen or Thawed.

Deep Freeze Loadin is installed via Faronics Core Console (a component of Faronics Core). Deep
Freeze Loadin enables remotely installing the Deep Freeze Enterprise Workstation Install file via
Core Console on workstations on your network.

For more information on using Deep Freeze Enterprise, refer to Deep Freeze Enterprise User
Guide at http://www.faronics.com/library.

Deep Freeze Loadin requires:

• Deep Freeze Enterprise 7.0 or higher

Faronics Core

• Faronics Core 3.2 or higher

Information on Faronics Core system requirements can be found in the Faronics Core user guide.
The latest user guide is available at http://www.faronics.com/library.

Deep Freeze Loadin User Guide