Faronics DEEP FREEZE ENTERPRISE User Manual

TECHNICAL WHITEPAPER

Last modied: March 23, 2010

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Deep Freeze Enterprise & Deep Freeze Server Enterprise - Update Procedure

ENTERPRISE

Contents

Introduction .......................................................................................................................................................3

Updating Deep Freeze Enterprise (Non-Server Edition)..................................................................................4

Step 1 (Option A) Update Mode (Deep Freeze Enterprise Non-Server Edition) ............................................5

Step 1 (Option B) Manually Update all Components (Deep Freeze Enterprise Non-Server Edition) ............6

Updating the Configuration Administrator and Enterprise Console ......................................................................6

Installing the New Configuration Administrator and Enterprise Console ............................................................7

Updating Existing Workstation Install Files and Workstation Seeds......................................................................8

Updating the Server Service Manager .........................................................................................................................8

Step 2: Remotely Updating the Installed Workstations (Deep Freeze Enterprise Non-Server Edition) .........9

Updating Deep Freeze Enterprise Version 5.x, 6.0, 6.1, 6.2 to 6.6 (Non-Server Edition) ...............................10

Change Port Number ...................................................................................................................................................10

Updating Deep Freeze Locally on a Workstation .....................................................................................................11

Updating Deep Freeze Server Enterprise (Server Edition) .............................................................................12

Update Script for Deep Freeze Server Enterprise Console .....................................................................................13

Running the Update Script for Deep Freeze Server Enterprise Console ..............................................................15

2

ENTERPRISE

Introduction

is document provides a step-by-step overview of the process to update an installation of Deep Freeze
Enterprise and Deep Freeze Server Enterprise.

Deep Freeze Enterprise has two editions:

• Deep Freeze Enterprise: is is a Non-Server Edition. Deep Freeze Enterprise runs on Non­Server Operating Systems.

• Deep Freeze Server Enterprise: is is a Server Edition. Deep Freeze Server Enterprise runs
on Server Operating Systems.

e following sections explain different ways to update Deep Freeze Enterprise (Non-Server Edition)
and Deep Freeze Server Enterprise (Server Edition).

3

ENTERPRISE

UpdatingDeepFreezeEnterprise(Non-ServerEdition)

A Deep Freeze Enterprise deployment (6.2 and lower) consists of five components, as shown below:

Conguration Administrator

Workstation Install File

Workstation Seed

Enterprise Console

Server Service Manager

As of Deep Freeze 6.3 (and higher), the Enterprise Console and Server Service Manager have been
combined into a single component. To update the Server Service component users will need to access
the Tools -> Network Settings menu in the Enterprise Console to configure the Server Service.

e Enterprise Console and the Server Service Manager are both able to control and administer
workstations running prior versions of Deep Freeze, provided that they have the same Customization
Code. erefore, if the update process is resolving a problem in the Enterprise Console, the Configuration
Administrator, or the Server Service Manager, then the Workstation Seeds and workstation install files
may not require an immediate update.

Updating Deep Freeze settings using a .rdx file will not be successful if the Enterprise
Console and Deep Freeze Client (on the workstation) have different versions. e
.rdx file just updates the Deep Freeze configuration. e .rdx file does not perform a
Deep Freeze version upgrade.

Two steps are required to completely update all Deep Freeze Enterprise components:

1a. or
1b.

Automatically update all components using Update Mode.
Manually update all components.

2. Remotely update the installed workstations.

Licensing was introduced from Deep Freeze version 6.5 onwards. e License Key can be updated in
the following ways:

• rough the Workstation Install file - e License Key is updated in the Configuration
Administrator and a Workstation Install file is created. e License Key is now part of the
Workstation Install file.

• rough the Enterprise Console - e License Key can be updated directly on the Enterprise
Console via Tools > Licensing. When the License Key is updated in the Enterprise Console, it
is automatically updated on all connected computers.

• rough the Deep Freeze Client - e License Key can also be updated at the workstation by
logging into Deep Freeze and editing the License Key field.

e default port number for Deep Freeze has changed. If upgrading from version
5 to version 6.x, the port number must be changed to 1971. Refer to page 10 for
complete instructions for upgrading from version 5 to 6.

4

ENTERPRISE

Step1(OptionA)UpdateMode(DeepFreezeEnterpriseNon­ServerEdition)

Update Mode is an advanced feature of Deep Freeze Enterprise that requires a thorough understanding
of command line scripting.

Update Mode can be used to automatically update an existing installation set of Deep Freeze Enterprise
to a newer version by executing a special update command. e command automatically updates any of
the following files present in the <DRIVE>:\Program Files\Faronics\Deep Freeze 65 Enterprise\Install
Programs folder:

• Workstation install files

• Workstation Seed files

• .rdx Configuration Files

64-bit systems will be Program Files x86 instead of Program Files in the path.

When updating from an older version of Deep Freeze to 6.5x and 6.61, the existing version
files must be manually copied into the Install Programs folder in order to be successfully
updated.

In the example below, the district office has received a new version of Deep Freeze Enterprise and can
automatically update any existing Deep Freeze files at a remote location.

e update command does not require a password, but does require a Customization Code. e
following command syntax must be used:

\PathToFile\df65ent.exe /update=“Customization Code” <DRIVE>:\dfupdate.log

• PathToFile must be replaced with the actual path to the installation file (df65ent.exe)

• df65ent.exe must be the actual name of the installation file

• Customization Code must be in quotes if there is a space in it

• Customization Code must match the old files’ Customization Code

e Remote Server service has to be updated manually. e update process may take a few minutes to
complete. is process requires a third party tool to

Update Mode does not update the existing version of Deep Freeze on workstations.
Workstations must be updated using the Enterprise Console.

Installing Deep Freeze 6.5 will not remove or update the existing installation of the Deep
Freeze Server Service. As only one service can be running at a given time, the older service
will be shut down and the 6.5 service activated. To remove the older versions of the Deep
Freeze Server Service, the existing installation of Deep Freeze should be uninstalled or
the service entries deleted manually from the system. is can be done by running the
installer to uninstall Deep Freeze.

5