Fargo HDP5000 User Manual

HDP5000 High Definition Card

Printer/Encoder User Guide (Rev. 1.4)

•HDP5000 single-side

•HDP5000 dual-side

•HDP5000 single-side (with single-side lamination)

•HDP5000 dual-side (with single-side lamination)

•HDP5000 single-side (with dual-side lamination)

•HDP5000 dual-side (with dual-side lamination)

Part Number: L000950

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Fargo Electronics, Inc.

HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4), property of Fargo Electronics, Incorporated

Copyright © 2007 by Fargo Electronics, Incorporated. All rights reserved. Printed in the United States of America. Exclusive permission is granted to authorized resellers of Fargo products to reproduce and distribute this copyrighted document to authorized Fargo customers. The revision number for this document will be updated to reflect changes, corrections, updates and enhancements to this document.

Revision Control	Date		Document Title
Number
Revision 1.4	1 December 2008		HDP5000 High Definition Card Printer/Encoder
			User Guide
Revision 1.3	15	August 2008	HDP5000 High Definition Card Printer/Encoder
			User Guide
Revision 1.2	30	October 2007	Same document title
Revision 1.1	15	July 2007	Same document title
Revision 1.0	15	April 2007	Same document title

These reference documents were thoroughly reviewed to provide Fargo with professional and international standards, requirements, guidelines and models for our technical, training and User documentation. At all times, the Copyright Protection Notice for each document was adhered to within our Fargo documentation process. This reference to other documents does indicate that Fargo is an ISO-certified company at this time.

•ANSI/ISO/ASQ Q9001-2000 American National Standard, (sub-title) Quality Management Systems – Requirements (published by the American Society of Quality, Quality Press, P.O. Box 3005, Milwaukee, Wisconsin 53201-3005)

•The ASQ ISO 9000:2000 Handbook (editors, Charles A. Cianfrani, Joseph J. Tsiakals and John E. West; Second Edition; published by the American Society of Quality, Quality Press, 625 N. Plankinton Avenue, Milwaukee, Wisconsin 53203)

•Juran’s Quality Handbook (editors, Joseph M. Juran and A. Blanton Godfrey; Fifth Edition, McGraw-Hill)

Any questions regarding changes, corrections, updates or enhancements to this document should be forwarded to:

Fargo Electronics, Incorporated Support Services

6533 Flying Cloud Drive

Eden Prairie, MN 55344 (USA) [phone]

FAX: [phone] www.fargo.com

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Table of Contents

Section 1: Printer Overview _________________________________________________ 1-1

How to use the guide_________________________________________________________________ 1-1 Safety Messages (review carefully)______________________________________________________ 1-2 HDP5000 Process Flow (in table format) _________________________________________________ 1-3 Reviewing the HDP5000 Boot-up Sequence ____________________________________________ 1-3 Reviewing the HDP5000 Sequence of Operations ________________________________________ 1-4 Reviewing the Lamination Module Boot-up Sequence ____________________________________ 1-6 Reviewing the Lamination Module Sequence of Operations ________________________________ 1-7

Section 2: Specifications ____________________________________________________ 2-1

Safety Messages (review carefully)______________________________________________________ 2-1 Introduction ________________________________________________________________________ 2-2 Reviewing the HDP5000 Printer Overview table ___________________________________________ 2-2 Reviewing the HDP5000 Package ____________________________________________________ 2-3 Reviewing the HDP5000 (front)______________________________________________________ 2-3 Reviewing the HDP5000 Card Printer _________________________________________________ 2-4 Regulatory Compliances ______________________________________________________________ 2-5 Agency Listings_____________________________________________________________________ 2-5 FCC Rules ______________________________________________________________________ 2-6 Environmental Protection (China-RoHS)_______________________________________________ 2-6 Technical Specifications ______________________________________________________________ 2-7 Functional Specifications ____________________________________________________________ 2-16 Printer Components: Resin Thermal Transfer to USB Interface Port ________________________ 2-17 Printer Components: LCD and Softkey Control Pad_____________________________________ 2-18 Printer Components: Print Ribbons __________________________________________________ 2-20 Printer Components: Blank Cards ___________________________________________________ 2-21 Printer Components: Card Input and Output Hoppers____________________________________ 2-23 Printer Components: Card Output Hopper and Reject Hopper _____________________________ 2-23 Printer Unit: Reviewing the Card Lamination Module ___________________________________ 2-24 Printer Components: Transfer Roller_________________________________________________ 2-25 Reviewing the Overlaminates _________________________________________________________ 2-26 Reviewing the Thermal Transfer Film and PolyGuard Overlaminates________________________ 2-26 Reviewing the CR-80 Patch Size ____________________________________________________ 2-27 Reviewing the Overlaminate Design _________________________________________________ 2-27

Section 3: Installation Procedures ____________________________________________ 3-1

Safety Messages (review carefully)______________________________________________________ 3-1 Introduction ________________________________________________________________________ 3-2 Time Requirement ________________________________________________________________ 3-2 System Requirements ______________________________________________________________ 3-2 Inspection – HDP5000 _____________________________________________________________ 3-2 Unpacking the Printer______________________________________________________________ 3-2 Unpacking the Printer______________________________________________________________ 3-4 Choosing a Good Location __________________________________________________________ 3-5 About Moisture Condensation _______________________________________________________ 3-5 Printer Loading Procedures ____________________________________________________________ 3-6 Loading the Print Ribbon ___________________________________________________________ 3-6 Loading the Clear HDP Transfer Film _________________________________________________ 3-9 Inserting the Card Cleaning Roller ___________________________________________________ 3-12 Loading the Overlaminate _________________________________________________________ 3-15 Loading the Blank Cards __________________________________________________________ 3-18 Connecting Power to HDP5000 Printer and Lamination Module ___________________________ 3-20 Printer Driver Installation Procedures ___________________________________________________ 3-23

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Installation Procedures ______________________________________________________________ 3-23 Installing the HDP5000 Printer Driver ________________________________________________ 3-23 Printing a Test Print Image ___________________________________________________________ 3-32

Section 4: Accessory Procedures _____________________________________________ 4-1

Safety Messages (review carefully)______________________________________________________ 4-1 Using the Security Lock Slot on the HDP5000_____________________________________________ 4-2 Installation and Removal Procedures Flipper and Lamination Modules__________________________ 4-4 Removing the Output Side Upgrade Cover _____________________________________________ 4-4 Installing the Flipper Module Accessory__________________________________________________ 4-5 Installing the Lamination Module Accessory____________________________________________ 4-7

Section 5: General Troubleshooting __________________________________________ 5-1

LCD Messages _____________________________________________________________________ 5-1 Safety Messages (review carefully)______________________________________________________ 5-2 Troubleshooting - LCD and Printer Error Message Tables. ___________________________________ 5-3 How to use the LCD Error Message Table (example provided)______________________________ 5-4 Troubleshooting with the LCD Error Message Table______________________________________ 5-5 Troubleshooting with the Printer Error Message Table ___________________________________ 5-22 Communications Errors______________________________________________________________ 5-37 Resolving the Communication Errors_________________________________________________ 5-37 Printing a Test Image _______________________________________________________________ 5-39 Reviewing the Alignment Self Test Card ______________________________________________ 5-40 Reviewing the Color Bars Self Test __________________________________________________ 5-41 Reviewing the Device Settings Self Test ______________________________________________ 5-42 Reviewing the Magnetic Self Test ___________________________________________________ 5-44 Reviewing the Resin Self Test ______________________________________________________ 5-45

Section 6: Ethernet Option Section ___________________________________________ 6-1

Introduction ________________________________________________________________________ 6-1 Technical Specification - Ethernet Option ________________________________________________ 6-2 Functional Specification - Ethernet Option ________________________________________________ 6-3

Network Services - Overview ____________________________________________________6-4

Reviewing the Print Server__________________________________________________________ 6-4 Reviewing the Web Page Server _____________________________________________________ 6-4 Reviewing the Network Management Interface __________________________________________ 6-4 Reviewing the Telnet Server ________________________________________________________ 6-4

Network Management Interface _________________________________________________6-5

Telnet Command Line Interface _________________________________________________6-5

Initiating a Telnet Session __________________________________________________________ 6-5 Reviewing the Telnet Command Table ________________________________________________ 6-6

Ethernet Web Pages – Standard Procedures ______________________________________6-12

Reviewing Web page security _________________________________________________________ 6-12 Logging In________________________________________________________________________ 6-13 Accessing the Home page ____________________________________________________________ 6-14 Reviewing the Home Page ___________________________________________________________ 6-15 Reviewing the Home Page Categories and Fields (table)__________________________________ 6-16 Configuring the Network Settings______________________________________________________ 6-17 Accessing the Network Settings page_________________________________________________ 6-17 Reviewing the Interface ___________________________________________________________ 6-18 Reviewing the Current Settings _____________________________________________________ 6-18 Switching to the Automatic IP Address Mode __________________________________________ 6-19 Changing to the Static IP Address Mode ______________________________________________ 6-20 Using the Clear Changes button _____________________________________________________ 6-22

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Using the Media Information page _____________________________________________________ 6-23 Using the TCP/IP page ______________________________________________________________ 6-24 Using the TCP/IP page ____________________________________________________________ 6-25 Using the Printer page _______________________________________________________________ 6-26 Using the System Log page___________________________________________________________ 6-28 Changing the Log Name___________________________________________________________ 6-29 Selecting the Log Type____________________________________________________________ 6-30 Selecting the Log Destination_______________________________________________________ 6-31 Setting up Email Event logging _____________________________________________________ 6-32 Specifying UDP Event logging _____________________________________________________ 6-33 Specifying TCP Event logging ______________________________________________________ 6-35 Using the Administration pages _______________________________________________________ 6-37 Using the System Information page __________________________________________________ 6-37 Changing the Root Password _______________________________________________________ 6-39 Using the Reboot pages______________________________________________________________ 6-40 Rebooting the Printer _____________________________________________________________ 6-40 Upgrading the Main Firmware ______________________________________________________ 6-41 Using the Print Path page ____________________________________________________________ 6-45 Using the Help page ______________________________________________________________ 6-47

Additional Procedures ________________________________________________________6-47

Accessing the Ethernet Status LEDs ____________________________________________________ 6-47 Reviewing the HDP5000 LED Table _________________________________________________ 6-47 Upgrading the Main Firmware with the Fargo Workbench Printer Utility _______________________ 6-48 Restoring the Factory Settings for Ethernet ______________________________________________ 6-50 Resetting the HDP5000 settings _____________________________________________________ 6-50 Changing the HDP5000 LCD Network Settings ________________________________________ 6-50 Accessing the Network Setup Menu__________________________________________________ 6-50 Changing the DHCP Setting________________________________________________________ 6-51 Changing the ANEG setting ________________________________________________________ 6-51 Saving addresses_________________________________________________________________ 6-52 Resetting Passwords ______________________________________________________________ 6-52 Accessing the HDP5000 IP Address _________________________________________________ 6-53

Ethernet Printer Troubleshooting Procedures _____________________________________6-54

Troubleshooting procedures ________________________________________________________ 6-54 Verifying the Printer Connection ____________________________________________________ 6-55 Verifying the Printer IP address _____________________________________________________ 6-55 Verifying that your PC can access the Printer using the ping command ______________________ 6-56 Printing a test page _______________________________________________________________ 6-57

Reviewing Frequently-asked Questions __________________________________________6-58 Glossary of Terms ____________________________________________________________6-65

Section 7: Card Lamination Module __________________________________________ 7-1

Safety Messages (review carefully)______________________________________________________ 7-2 Reviewing the Card Lamination Module _________________________________________________ 7-3 Installing the Card Lamination Module___________________________________________________ 7-4 Introduction _____________________________________________________________________ 7-4 Inspecting the Card Lamination Module _______________________________________________ 7-5 Unpacking the Card Lamination Module _______________________________________________ 7-5 Choosing a proper Location _________________________________________________________ 7-5 Preventing Moisture Condensation____________________________________________________ 7-5 Installing the Lamination Module Accessory____________________________________________ 7-6 Adjusting the Lamination Placement on the Card___________________________________________ 7-8 Adjusting the Card Flattener __________________________________________________________ 7-10

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Section 8: Printer Adjustments_______________________________________________ 8-1

Safety Messages (review carefully)______________________________________________________ 8-1 Printing on Alternate Card Stocks_______________________________________________________ 8-2 Selecting the Right Cards and optimizing the HDP Print Process ____________________________ 8-2 Selecting the Appropriate HDP Printer Driver settings ____________________________________ 8-3 Conducting the Tape Adhesion Test___________________________________________________ 8-5 Printer Driver Options________________________________________________________________ 8-8 Installing Printer Driver Updates _____________________________________________________ 8-8 Setting Up the Printer Driver__________________________________________________________ 8-10 Setting up Windows 2000/XP/2003 __________________________________________________ 8-10 Using the OK, Cancel and Help buttons_______________________________________________ 8-10

Using the Card tab ___________________________________________________________8-11

Selecting the Card Size____________________________________________________________ 8-12 Selecting the Card Type ___________________________________________________________ 8-13 Setting the Orientation ____________________________________________________________ 8-17 Specifying the number of Copies ____________________________________________________ 8-18 Selecting the Diagnostics button ____________________________________________________ 8-19 Selecting the Test Print button ______________________________________________________ 8-20 Selecting the About button _________________________________________________________ 8-21 Selecting the Toolbox button _______________________________________________________ 8-22

Using the Device Options tab ___________________________________________________8-23

Detecting Supplies at Print Time Function _______________________________________________ 8-24 Adjusting the Ribbon Type_________________________________________________________ 8-27 Adjusting the Film Type___________________________________________________________ 8-28 Using the Dual Sided Group Functions__________________________________________________ 8-29 Using the Dual Sided - Print Both Sides option _________________________________________ 8-30 Using the Print Both Sides - Split 1 Set of Ribbon Panels option ___________________________ 8-31 Using the Print Both Sides - Print Back Image on Front of Card option ______________________ 8-32 Using the Dual Sided - Print Back Side Only option _____________________________________ 8-33 Using the Options Group_____________________________________________________________ 8-34 Using the Rotate Front 180 Degrees or Rotate Back 180 Degrees options ____________________ 8-35 Using the Disable Printing option____________________________________________________ 8-36 Using the Dual Pass and Invert F-Panel Image options ___________________________________ 8-37

Using the Image Color tab _____________________________________________________8-38

Using the Quality – Color Matching dropdown _________________________________________ 8-40 Adjusting for the Resin Dither ______________________________________________________ 8-44 Using the Advanced Image Color window_____________________________________________ 8-45 Using the Default button on the Image Color tab ________________________________________ 8-51

Using the Image Transfer tab___________________________________________________8-52

Adjusting the Image Position controls ________________________________________________ 8-53 Adjusting the Transfer Dwell Time and Temperature ____________________________________ 8-55 Using the Default button___________________________________________________________ 8-59

Using the Magnetic Encoding tab _______________________________________________8-60

Using the Encoding Mode dropdown list ______________________________________________ 8-61 Selecting the Coercivity/Magnetic Track ______________________________________________ 8-66 Reviewing the Shift Data Left Function _______________________________________________ 8-67 Reviewing the Magnetic Track Options _______________________________________________ 8-68 Using the Magnetic Track Options___________________________________________________ 8-70 Using the Character Size buttons ____________________________________________________ 8-72 Using the ASCII Offset dropdown list ________________________________________________ 8-73 Using the Bit Density dropdown list__________________________________________________ 8-74 Using the LRC Generation dropdown list _____________________________________________ 8-75 Using the Encoding Mode dropdown list ______________________________________________ 8-76

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Reviewing the ISO Track Locations__________________________________________________ 8-77 Sending the Track Information______________________________________________________ 8-78 Reviewing the Sample String _______________________________________________________ 8-79 Reviewing the ASCII Code and Character Table ________________________________________ 8-80 Using the Default button (Image Transfer tab)__________________________________________ 8-81

Using the Lamination tab (HDP5000-LC) ________________________________________8-82

Selecting the Lamination Position ___________________________________________________ 8-83 Adjusting the Lamination Speed - Transfer Dwell Time __________________________________ 8-84 Selecting the Lamination Side dropdown menu _________________________________________ 8-85 Reviewing the Card Lamination Module Unit table (No Flipper versus Flipper) _______________ 8-86 Selecting the Lamination Type______________________________________________________ 8-87 Adjusting the Lamination Temperature _______________________________________________ 8-89 Selecting the Defaults button _______________________________________________________ 8-90

Using the K Panel Resin tab ____________________________________________________8-91

Using the Scroll controls __________________________________________________________ 8-92 Using the Click and Drag capability__________________________________________________ 8-93 Selecting “inches or mm” radio button________________________________________________ 8-93 Using the Add and Delete buttons ___________________________________________________ 8-93 Selecting the Full Card ____________________________________________________________ 8-94 Selecting the Defined Area(s)_______________________________________________________ 8-95 Selecting the Undefined Area(s)_____________________________________________________ 8-96 Defining the Area to activate the Card Grid ____________________________________________ 8-97 Measuring the Total Card area ______________________________________________________ 8-98 Measuring the Area to be positioned on the Card________________________________________ 8-99 Selecting the Print YMC under the K and Print K Only options ___________________________ 8-100

Using the Printer Supplies tab _________________________________________________8-102

Reviewing Information on the Supplies tab ___________________________________________ 8-103

Section 9: Toolbox_________________________________________________________ 9-1

Accessing the Toolbox _______________________________________________________________ 9-1 Selecting the Configuration tab _________________________________________________________ 9-2 Using the Configuration Tab ___________________________________________________________ 9-3 Using the Optional Printer Features Group Box__________________________________________ 9-3 Using the Event Monitoring Group Box __________________________________________________ 9-4 Reviewing the Ribbon Low message __________________________________________________ 9-4 Reviewing the Laminate Low Message ________________________________________________ 9-5 Using the Film Low message ________________________________________________________ 9-6 Selecting the Set Language for Printer LCD Display Group Box ____________________________ 9-6 Selecting the Calibrate Laminator tab ____________________________________________________ 9-7 Selecting the Calibrate Film tab ________________________________________________________ 9-8 Selecting the Calibrate Ribbon tab ______________________________________________________ 9-9 Selecting the Clean Printer tab ________________________________________________________ 9-10 Using the Clean Printer Group Box __________________________________________________ 9-12 Selecting the Advanced Settings tab ____________________________________________________ 9-13 Using the Image Darkness Option ___________________________________________________ 9-15 Using the Print Top of Form Option__________________________________________________ 9-16 Using the Print Left of Form Option _________________________________________________ 9-18 Using the Mag Top of Form Option __________________________________________________ 9-19 Using the Print Flip Angle Option ___________________________________________________ 9-21 Using the Print Flip Level Option ___________________________________________________ 9-21 Using the Encoder Flip Angle Option ________________________________________________ 9-21 Setting the Printhead Resistance_____________________________________________________ 9-21 Using the Transfer TOF Adjustment Option ___________________________________________ 9-22 Using the Transfer Temp Offset Option _______________________________________________ 9-25

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Print Tension Settings _______________________________________________________________ 9-25 Using the Ribbon Print Takeup Tension Option_________________________________________ 9-25 Using the Film Print Takeup Tension Option___________________________________________ 9-25 Using the Ribbon Print Supply Tension Option _________________________________________ 9-26 Transfer Tension Settings ____________________________________________________________ 9-27 Using the Film Supply Transfer Tension Option ________________________________________ 9-27 Using the Film Takeup Transfer Tension Option ________________________________________ 9-27 Using the Resin Heat Adjust Option__________________________________________________ 9-28 Using the Sleep Time Option _______________________________________________________ 9-28 Using the Standby Time Option _____________________________________________________ 9-28 Using the Blush Point Option_______________________________________________________ 9-28 Using the LCD Contrast Option _____________________________________________________ 9-29 Using the Cleaning rate Option _____________________________________________________ 9-30 Using the EAT Disable Option______________________________________________________ 9-30 Using the Film Print Cooling Level Option ____________________________________________ 9-30 Using the Film Transfer Cooling Level Option _________________________________________ 9-30 Using the Enable Ribbon Wrinkle Compensation Option _________________________________ 9-30 Using the Lamination Top of Form Option ____________________________________________ 9-30 Using the Lamination End of Form Option ____________________________________________ 9-30 Using the Lamination Bottom Takeup Option __________________________________________ 9-30 Using the Lamination Top Takeup Option _____________________________________________ 9-30 Using the Lamination Card Backup Option ____________________________________________ 9-31 Using the lamination Card Length Option _____________________________________________ 9-31 Reviewing the No Printer Connected error message _____________________________________ 9-31 Reviewing the Value outside the Range error message ___________________________________ 9-31

Section 10: Cleaning ______________________________________________________ 10-1

Using the Required Supplies __________________________________________________________ 10-1 Safety Messages (review carefully)_____________________________________________________ 10-2 Accessing the Clean Printer tab________________________________________________________ 10-3 Cleaning the Printer Platen Roller and Card Feed Rollers _________________________________ 10-3 Cleaning Procedures ________________________________________________________________ 10-5 Cleaning inside the Printer _________________________________________________________ 10-5 Cleaning outside the Printer ________________________________________________________ 10-5 Cleaning the Printhead ____________________________________________________________ 10-6 Replacing the Card Cleaning Roller __________________________________________________ 10-7 Cleaning the Magnetic Encoder _____________________________________________________ 10-8

Section 11: Fargo Workbench Printer Utility __________________________________ 11-1

Reviewing the Card tab and Diagnostic button _________________________________________ 11-1

Section 12: Fluorescent Panel Usage_________________________________________ 12-1

Configuring Fluorescent Data (F-Panel for YMCFK Ribbon) using the Workbench ____________ 12-2 Configuring Fluorescent Data (F-Panel for YMCFK Ribbon) using the Application ___________ 12-12

Section 13: Packing the Card Printer ________________________________________ 13-1

Section 14: Firmware Updates ______________________________________________ 14-1

Performing the Firmware Updates ___________________________________________________ 14-1

Section 15: Fargo Technical Support ________________________________________ 15-1

Contacting Fargo Technical Support____________________________________________________ 15-1 Reading the Serial Numbers on a Fargo Printer ___________________________________________ 15-2 Finding out when a Fargo Card Printer was manufactured ________________________________ 15-2 Reviewing Example No. 1: Serial Number A1280224 ___________________________________ 15-2

Section 16: Reviewing Spare Parts Lists ______________________________________ 16-1

Reviewing Spare Parts List for HDP5000 and HDP5000-LC ______________________________ 16-1

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Section 17: Glossary of Terms ______________________________________________ 17-1 Section 18: Index_________________________________________________________ 18-1

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Section 1: Printer Overview

How to use the guide

The HDP5000 High Definition Card Printer/Encoder User Guide is designed to provide installers and technicians with quick, efficient lookup of related procedures, components and terms. The Guide can be used effectively either in soft or hard copy, depending on the preference of the installer or technician.

Manual	Description
Glossary of Terms and	You can go directly to the Glossary of Terms, Technical
Technical/Functional	Specifications and Functional Specifications to learn how
Specifications (hyper-linked)	to use the processes, procedures, functions and windows
	for the HDP5000 within concise, correlative tables.
Table of Contents (hyper-	You can use the automated Table of Contents to quickly
linked)	locate, for example, an error message, a procedure, the
	index or an appendix.
Cross-Referencing (hyper-	You can use the cross-referencing links to quickly locate,
linked)	for example, an error message or a procedure.
Comprehensive Index	You can use the Comprehensive Index to quickly locate
(hyper-linked)	information on the HDP5000, relating to a specification, a
	procedural step, a window or screen, a component, a
	term, a qualifier or a related feature to this Printer.

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Safety Messages (review carefully)

Symbol

Critical Instructions for Safety purposes

Danger:					Failure to follow these installation guidelines can result in death
					or serious injury.
					Information that raises potential safety issues is indicated by a
					warning symbol (as shown to the left).
					• To prevent personal injury, refer to the following safety
					messages before performing an operation preceded by this
					symbol.
					• To prevent personal injury, always remove the power cord prior
					to performing repair procedures, unless otherwise specified.
Caution:					This device is electrostatically sensitive. It may be damaged if
					exposed to static electricity discharges.
					Information that raises potential electrostatic safety issues is indicated
					by a warning symbol (as shown to the left).
					• To prevent equipment or media damage, refer to the following
					safety messages before performing an operation preceded by this
					symbol.
					• To prevent equipment or media damage, observe all
					established Electrostatic Discharge (ESD) procedures while
					handling cables in or near the Circuit Board and Printhead
					Assemblies.
					• To prevent equipment or media damage, always wear an
					appropriate personal grounding device (e.g., a high quality wrist
					strap grounded to avoid potential damage).
					• To prevent equipment or media damage, always remove the
					Ribbon and Cards from the Printer before making any repairs,
					unless otherwise specified.
					• To prevent equipment or media damage, take jewelry off of
					fingers and hands, as well as thoroughly clean hands to remove
					oil and debris before working on the Printer.

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HDP5000 Process Flow (in table format)

Reviewing the HDP5000 Boot-up Sequence

Step	Process
1	The Card feed stepper turns ON (to check for a card in the card path).
2	The Lam Headlift turns until the head up position is returned from the Headlift
	Sensor).
3	The Film transfer take-up Motor turns ON to take up any slack in the film.
4	The Print Headlift turns until head up position is returned from Headlift
	Sensor.
5	The Print Ribbon moves forward until it finds the yellow panel, pauses,
	advances to magenta, then backs up to yellow (the Ribbon Sensor detects
	the color of the ribbon).
6	The Transfer Film advances forward two panels from supply (advances until
	the Print Film Sensor senses 2 marks on the Film).
7	The Transfer Film advances forward one panel from supply (advances until
	the Print Film Sensor senses 1 mark on the Film).
8	The Transfer Film reverses for one panel onto supply (reverses until the Print
	Film Sensor senses 1 mark on the Film).
9	The Transfer Film reverses for one panel onto supply (reverses until the Print
	Film Sensor senses 1 mark on the Film).

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Reviewing the HDP5000 Sequence of Operations

The following sequence describes a dual-sided, full color print job with magnetic encoding.

Step	Process
1	The File information is received from the PC.
2	The Heater warms up and/or maintains the heat on the hot Roller using the
	RTD (Resistive Thermal Device) to help maintain the desired temp.
3	The DC Motor and Stepper Motor turn ON and run until a card is seen by the
	card Sensor, which will cause the Card Input Motor to stop.
	The Stepper will continue to run a certain number of steps to position the card
	under the Card Feed/Position Sensor.
4	For a magnetic print job, the Stepper will continue moving the card until the
	trailing edge is positioned under the Mag Head. All stop.
5	Stepper will turn ON in reverse direction and encode card. All stop.
6	Stepper will again turn on and position the trailing edge of the card under the
	Mag Head. All stop.
7	Stepper will turn ON in reverse direction and verify data encoded onto mag
	stripe.
8	Stepper continues transporting card until the trailing edge is positioned under
	the Card Feed/Position Sensor. All stop.
9	The Ribbon Drives turn ON and move until the correct panel is found by the
	Print Ribbon Sensor. All stop. (Note: The Print Ribbon Encoder is active
	during this step.)
	This step occurs simultaneously with Step 10 (below).
10	The Film Drives turn ON until the Film is positioned with the Film Print
	Alignment Sensor. (Note: This is the closest Sensor to the Print Platen Roller.)
	All stop. (Note: The Film Ribbon Encoder is active during this step.)
11	The Headlift Motor engages, moving the Printhead down until Headlift Sensor
	is activated. All stop.
12	The Fan turns ON as required to keep head cool.
	Continued on the next page

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Reviewing HDP5000 Card Printer Sequence of Operations (continued)

Step Process

13The Ribbon Drives, Film Drive and Print Platen Stepper turn ON and the Printhead burns the image data until the image data is depleted. All stop. (Note: The Ribbon Encoders and Film Encoders are active during this step.)

14The Headlift Motor engages, moving the Printhead up until the Headlift Sensor is activated. All stop. The Film Drive reverses the Film Position Sensor to print over the image (again).

15Repeat Steps 9 to 14 for the appropriate number of color/heat seal panels.

16The Film Drives turn ON to rewind the printed portion of the Film into position at the heated Transfer Roller using the Lamination Film Alignment Sensor.

17If the heater is not at the required temperature yet, the job will pause.

18Stepper engages to move the card to a position directly over the Transfer Roller. The Card Feed/Position Sensor determines card edge and number of steps to position card. All stop.

19The Headlift Motor turns ON to raise the Transfer Roller and will stop when the Headlift Sensor is activated. All stop.

20The Stepper and Film Drive engage to laminate the printed Film onto the card. They will turn off after a given number of steps based on the position given by the card Sensor. All stop. (Note: The Film Encoder is active during this step.)

21The Headlift Motor turns ON to lower the Transfer Roller, stopping when the Headlift Sensor is activated.

22The Film Drive and Stepper turn ON for a given number of clicks based on Film Encoder, until the film is released.

23The Stepper turns ON to move the card into Flipper Module to flip the card to the opposite side. After flipping the card is transported back to the Card Feed/Position Sensor to repeat Steps 9 to 14.

Upon completion of print all print cycles the card is transported to the Output Hopper (based on steps from a known from Flipper Card Position Sensor). All stop.

24The Heater is maintained at a set temperature by the RTD when the Printer is ON. The cooling fan is ON when the Printhead is ON or hot.

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Reviewing the Lamination Module Boot-up Sequence

Step	Process
1	The Lam Headlift turns until the head up position is returned from Headlift
	Sensor.
2	The Lamination Ribbon Motor activates. (Note: The RFID determine the
	presence of a roll of lamination.)
3	The Card Sensor checks for the presence of a card and ejects it if found.

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Reviewing the Lamination Module Sequence of Operations

The LAM sequence of operations begins after printing has occurred with the Card Printer.

Step	Process
1	The card is fed onto the Lamination Module.
2	The card is fed to the Card Position Sensor.
3	The Lamination Take-up Motor begins cycling until the Lamination Sensor
	detects the mark.
4	The Card Feed Motor activates to place the leading edge of the card on the Lam
	Roller.
5	The Lam Roller Lift Motor cycles until the Transfer Roller Lift Sensor detects the
	roller is down.
6	The Card Feed Motor and the Lamination Drive Motor activate for the length of
	the card.
7	The Lam Roller Lift Motor cycles until the Lam Roller Lift Sensor detects the
	roller is up.

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Section 2: Specifications

The purpose of this section is to provide the User with specific information on the Regulatory Compliances, Agency Listings, Technical Specifications and Functional Specifications for the HDP5000 and HDP5000-LC Printers.

Safety Messages (review carefully)

Symbol					Critical Instructions for Safety purposes
Danger:					Failure to follow these installation guidelines can result in death
					or serious injury.
					Information that raises potential safety issues is indicated by a
					warning symbol (as shown to the left).
					• To prevent personal injury, refer to the following safety
					messages before performing an operation preceded by this
					symbol.
					• To prevent personal injury, always remove the power cord prior
					to performing repair procedures, unless otherwise specified.
Caution:					This device is electrostatically sensitive. It may be damaged if
					exposed to static electricity discharges.
					Information that raises potential electrostatic safety issues is indicated
					by a warning symbol (as shown to the left).
					• To prevent equipment or media damage, refer to the following
					safety messages before performing an operation preceded by this
					symbol.
					• To prevent equipment or media damage, observe all
					established Electrostatic Discharge (ESD) procedures while
					handling cables in or near the Circuit Board and Printhead
					Assemblies.
					• To prevent equipment or media damage, always wear an
					appropriate personal grounding device (e.g., a high quality wrist
					strap grounded to avoid potential damage).
					• To prevent equipment or media damage, always remove the
					Ribbon and Cards from the Printer before making any repairs,
					unless otherwise specified.
					• To prevent equipment or media damage, take jewelry off of
					fingers and hands, as well as thoroughly clean hands to remove
					oil and debris before working on the Printer.

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Introduction

The purpose of this section is to provide the User with specific information on the Regulatory Compliances, Agency Listings, Technical Specifications and Functional Specifications for the HDP5000 Card Printer/Encoder.

Reviewing the HDP5000 Printer Overview table

HDP5000	Input	Card	Accepted	Encoding	Lamination	Flipper
Series	Hoppers	Capacity	Card Size	Modules	Module	Table
HDP5000	1	100	CR-80	Optional	Optional	Optional
(Single-		(100 per
Sided Card
		Cartridge)
Printer/Enco
der)
HDP5000-	1	100	CR-80	Optional	Included	Optional
LC (Single-		(100 per
Sided Card
		Cartridge)
Printer/Enco
der)
HDP5000	1	100	CR-80	Optional	Optional	Included
(Dual-Sided		(100 per
Card
		Cartridge)
Printer/Enco
der)
HDP5000-	1	100	CR-80	Optional	Included	Included
LC (Dual-		(100 per
Sided Card
		Cartridge)
Printer/Enco
der)

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Reviewing the HDP5000 Package

These items are included with your HDP5000:

•Unpacking Instructions

•Software Installation CD (includes Printer Driver)

•Cleaning Roller

•One (1) power supply with Printer; one (1) power supply with Laminator (if purchased)

Reviewing the HDP5000 (front)

HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.4)

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Reviewing the HDP5000 Card Printer

Display - HDP5000 Printer with attached Output Hopper

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Regulatory Compliances

	Term	Description
	CSA	The Printer manufacturer has been authorized by UL to represent
	(cUL)	the Card Printer as CSA Certified under CSA Standard C22.2 No.
		60950-1-03.
		File Number: E145118
	FCC	The Card Printer complies with the requirements in Part 15 of the
		FCC rules for a Class A digital device.
	UL	The Card Printer is listed under UL IEC 60950-1 (2001)
		INFORMATION TECHNOLOGY EQUIPMENT.
		(Note: This product is intended to be supplied by a Listed Power
		Unit marked "Class 2" and rated for 24 V dc, 3.75 to 5 A.)
		File Number: E145118
	Agency Listings
	Term	Description
	Emissions	CE, FCC, CRC c1374, EN 55022 Class A, FCC Class A, EN 55024:
	Standards	1998, EN 61000-3-2 and EN 61000-3-3.
	Safety Standards	UL IEC 60950-1 (2001), CSA C22.2 No. 60950-1-03.

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FCC Rules

This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions:

(1)This device may not cause harmful interference.

(2)This device must accept any interference received, including interference that may cause undesired operation.

Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the User will be required to correct the interference at his own expense.

Reference Safety Messages in this document.

Environmental Protection (China-RoHS)

Environmental Protection Use Period is based on the product being used in an office environment.

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Technical Specifications

	Term	Description
	Accepted Card	•	Print only: .030" (30 mil) to .050" (50 mil) / .762mm to 1.27mm
	Thickness	•	Print/Lamination: .030" (30 mil) to .040" (40 mil) / .762mm to
			1.02mm
	Accepted	HID Proximity Cards, Mifare Contactless Smart Cards and Contact
	Electronic Card	Smart Cards, iClass
	types
	Accepted Card	ABS, PVC, PET, PETG, Proximity Cards, Contact Smart Cards,
	Types	Magnetic Stripe cards and Optical Memory Cards
	(Compositions)
	Card Cleaning	Replaceable cleaning roller (included with each print Ribbon)
	Colors	Up to 16.7 million colors and 256 shades per Pixel.
	Input Card	HDP5000 and HDP5000-LC:
	Cartridge	100 cards (.030in./.762mm)
	Capacity
		Has refillable Card Cartridge that can either be attached to the
		Printer or detached for storage. This allows single feed with the
		Card Cartridge removed or with no other cards in the Card
		Cartridge
	Output Hopper	HDP5000 and HDP5000-LC:
	Card Capacity	200 card Output Hopper capacity (.030" / .762mm)
		Includes Reject Hopper capability when connected to the Flipper
		Module with available storage on the Output Tray or the Lamination
		Module

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Technical Specifications (continued)

Term	Description
Card Sizes	HDP5000 and HDP5000-LC (See Card tab under Printer
(Accepted	Adjustments):
Standard sizes)	• CR-80: This selection is the default form size for the HDP5000.
	This will print a 3.370 in. L x 2.125 in. W (85.6mm L x 54mm W)
	image including a .04 over-bleed on each of the 4 sides.
	• CR-80 (default values): Card Size supported is 2.204 X 3.452
	(56 X 87.7 mm).
	Standard Card Size in inches (HDP5000 Printer Driver > Card tab)
	Standard Card Size in mm (HDP5000 Printer Driver > Card tab)

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Technical Specifications (continued)

	Term	Description
	Card Size	Sets Custom Card Size when closing dialog box.
	(Custom	• Print Width default = 2.440, upper limit = 2.440, lower limit =
	selection)
		1.000, cannot be null
		• Print Length default = 3.704, upper limit = 3.704, lower limit =
		3.000, cannot be null
		Changing back to CR-80 resets to CR-80 defaults.
		Custom Card Size in inches (HDP5000 Printer Driver > Card tab)
		Custom Card Size in mm (HDP5000 Printer Driver > Card tab)
	Card Size (inches	Choice of inches or mm changes the counter choice on the K Panel
	and mm)	Resin tab. See below.
		• Inches displays card size in inches.
		• mm displays card size in mm.
		Changing Print Width or Print Length dimensions automatically
		changes drop down to Custom.

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Technical Specifications (continued)

	Term	Description
	Colors (dpi)	300 dpi (11.8 dots/mm)
	Dimensions	•	HDP5000: 11.50"H x 12.25"W x 9.25"D / 292mmH x 313mmW x
			235mmD
		•	HDP5000 + Dual-Sided Module: 11.50"H x 17.50"W x 9.25"D /
			292mmH x 445mmW x 235mmD
		•	HDP5000 + Single-Sided Lam Module: 12.75"H x 25"W x
			9.25"D / 324mmH x 635mmW x 235mmD
		• HDP5000 + Dual-Sided Module + Dual-Sided Lam Module:
			12.75"H x 30"W x 9.25"D / 324mmH x 762mmW x 235mmD
		•	Lam Module: 12.75"H x 12.25"W x 9.25"D / 324mmH x
			313mmW x 235mmD
	Display	User-friendly, SmartScreen™ LCD Control Panel
	Encoding Options	•	ISO Magnetic Stripe Encoding Module, dual highand low-
	(only HDP5000		coercivity, Tracks 1, 2 and 3
	and HDP5000-	• JIS II Magnetic Stripe Encoding Module
	LC)
		• E-card Docking Station (required for all e-card options or 3rd
			party smart card encoding)
		• Contact Smart Card Encoder (ISO 7816), Parts 1-4; T=0 and
			T=1
		• Contactless Smart Card Encoder (Mifare®)
		•	Prox Card Encoder (HID read-only) (Note: Corporate Express
			1000 Cards can be used with special order Weigand/ASCII
			Converter)
		•	iCLASS™

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Technical Specifications (continued)

Term	Description
Fargo Certified	Fargo Card Printer/Encoder requires highly specialized media to
Supplies	function properly.
	To maximize printed card quality and durability, Printhead life and
	Printer/Encoder reliability, use only Fargo Certified Supplies, Fargo
	warranties are void, where not prohibited by law, when non-Fargo
	Certified Supplies are used.
HDP Film Options	•	Clear, 1,500 prints
	• Standard Holographic (500 prints) (only HDP5000 and
		HDP5000-LC)
	• Custom Holographic, special order (500 prints) (only HDP5000
		and HDP5000-LC)
HDP Film	77ºF (25ºC) or lower for no longer than 1.5 years.
Storage
Temperature
Humidity	20% to 80% (non-condensing)
Input Hopper	HDP5000 and HDP5000-LC:
Card Capacity	•	100 cards (.030/.762mm)
Interface	• USB 2.0 (high speed) and Ethernet with internal print server
	• Interfacing information for E-card Options
Maximum	2.125W / 54mmW
Accepted Card
Width
Maximum	3.375L / 85.6mmL
Accepted Card
Length

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Technical Specifications (continued)

Term	Description
Memory	16MB RAM
Operating	65º F to 90º F (18º C to 32º C).
Temperature
Options	• Card Lamination Module – single-sided or double sided
	• Magnetic stripe encoding dual-sided (simultaneous)
	• 200-card input hopper
	• Smart card encoding (contact/contactless)
	• Dual-sided printing
	• Door and cartridge locks
	• Printer cleaning kit

	Output Hopper	HDP5000/HDP5000-LC
	Card Capacity	•	200 cards (.030mm)
	Overlaminate	All overlaminates are available in either clear, holographic globe
	Options	design or custom holographic design. They can also be optimized
	(HDP5000-LC	for use with smart cards and Magnetic Stripes.
	and HDP5000	Here are the options:
	only)
		• Thermal Transfer Overlaminate, .25 mil thick, 500 prints
		• PolyGuard® Overlaminate, 1.0 mil and .6 mil thick, 250 prints
			(PolyGuard available in a CR-80 patch size)
	Power Supply	•	80W for HDP5000
		• 160W (two 80W bricks) for the HDP5000-LC
		(Note: This product is intended to be supplied by a Listed Power
		Unit marked "Class 2" and rated for 24 V dc, 3.75 to 5 A.)
	Print Area	Over-the-edge on CR-80 cards.
	Printing Method	HDP™ Dye-Sublimation / Resin Thermal Transfer

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Technical Specifications (continued)

Term	Description
Print Ribbon	HDP5000 and HDP5000-LC (prints or images):
Options	• Full color, YMC*, 750 prints
	• Full color with resin black, YMCK*, 500 prints
	• Full color with two resin black Panels, YMCKK*, 500 prints
	• Full color YMC with resin black and heat seal panel for difficult-
	to-print surfaces, YMCKH*, 500 prints
	• Full color YMC with resin black and UV fluorescing panel,
	YMCFK*, 500 prints
	*Indicates the Ribbon type and the number of Ribbon panels printed
	where Y=Yellow, M=Magenta, C=Cyan, K=Resin Black, H=Heat
	Seal and F=Fluorescing

Print Speed-	HDP5000 and HDP5000-LC (see note below):
Batch Mode	• 38 seconds per card / 95 cards per hour (YMC with transfer)*
	• 46 seconds per card / 78 cards per hour (YMCK with transfer)*
	• 70 seconds per card / 51 cards per hour (YMCKK with
	transfer)*
	• 70 seconds per card / 51 cards per hour (YMCFK with
	transfer)*
	• 50 seconds per card / 72 cards per hour (YMCK with transfer
	and dual-sided, simultaneous lamination)*
	• 75 seconds per card / 48 cards per hour (YMCKK with transfer
	and dual-sided, simultaneous lamination)*
	Print speed indicates an approximate print speed and is measured
	from the time a card feeds into the Printer to the time it ejects from
	the Printer.
	• Print speeds do not include encoding time or the time needed
	for the PC to process the image.
	• Process time is dependent on the size of the file, the CPU,
	amount of RAM and the amount of available resources at the
	time of the print.
Resolution	300 dpi (11.8 dots/mm)

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Technical Specifications (continued)

Term	Description
Single Wire USB	• ISO Magnetic Stripe Encoding, dual highand low-coercivity,
2.0 Encoding		Tracks 1, 2 and 3
Options	• Contactless Smart Card Encoder (HID iClass and MIFARE)
	• Contact Smart Card Encoder reads from and writes to all
		ISO7816-1/2/3/4 memory and microprocessor smart cards (T=0,
		T=1) as well as synchronous cards
	• Prox Card Reader (HID read-only)
Software Drivers	Windows® 2000 / XP / Server 2003
Supply	50 Hz / 60 Hz
Frequency
Supply Voltage	100-240 VAC, 3.8A (HDP5000 and HDP5000-LC)
Supported	HDP5000:
Printers/Models	•	Ethernet
	•	USB
	HDP5000 with Card Lamination Module:
	•	Ethernet
	•	USB

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