Model FM604
ONE (1) YEAR LIMITED WARRANTY
FANTOM warrants this product to be free from defects in material and
workmanship for a period of one (1) year from the date of the original purchase,
when utilized for normal household use, subject to the following conditions,
exclusions and exceptions.
If your appliance fails to operate properly while in use under normal household
conditions within the warranty period, return the complete appliance and
accessories, freight prepaid to:
US: FANTOM, 21 Lawrence Paquette Ind. Dr., Champlain, N.Y. 12919
If the appliance is found to be defective in material or workmanship, FANTOM will
repair or replace it free of charge. Proof of purchase date and $ 9.95 to cover the
cost of return shipping and handling must be included. *
Non-durable parts including, without limitation, filters, brushes and electrical parts
which normally require replacement are specifically excluded from warranty.
The liability of FANTOM is limited solely to the cost of the repair or replacement of
the unit at our option. This warranty does not cover normal wear of parts and does
not apply to any unit that has been tampered with or used for commercial
purposes. This limited warranty does not cover damage caused by misuse, abuse,
negligent handling or damage due to faulty packaging or mishandling in transit.
This warranty does not cover damage or defects caused by or resulting from
damages from shipping or repairs, service or alterations to the product or any of
its parts, which have been performed by a repair person not authorized by
FANTOM.
This warranty is extended to the original purchaser of the unit and excludes all
other legal and/or conventional warranties. The responsibility of FANTOM if any,
is limited to the specific obligations expressly assumed by it under the terms of the
limited warranty. In no event is FANTOM liable for incidental or consequential
damages of any nature whatsoever. Some states do not permit the exclusion or
limitation of incidental or consequential damages, so the above may not apply to
you.
This warranty gives you specific legal rights, and you may also have other rights
which vary from state to state.
*Important: Carefully pack item to avoid damage in shipping. Be sure to
include proof of purchase date and to attach tag to item before packing with
your name, complete address and phone number with a note giving
purchase information, model number and what you believe is the problem
with item. We recommend you insure the package (as damage in shipping is
not covered by your warranty). Mark the outside of your package
“ATTENTION CUSTOMER SERVICE”. We are constantly striving to improve
our products, therefore the specifications contained herein are subject to
change without notice.
Printed in China
11
OWNER’S MANUAL
Model FM604
120V., 60Hz., 10 Amps
For information or assistance:
FANTOM
21 Lawrence Paquette Industrial Dr.
Champlain, NY 12919
Tel.: 1 (800) 275-9251
www.fantom.com
IMPORTANT SAFETY INSTRUCTIONS
When using your FANTOM Stick Vac basic safety precautions should always
be observed, including the following:
1. Read all instructions before using your
FANTOM Stick Vac.
2. Use the system only for its intended use.
3. To protect against a risk of electric shock,
do not immerse any part of the system in
water or other liquids.
4. Never yank cord to disconnect from
outlet; instead, grasp plug and pull to
disconnect.
5. Do not allow cord to touch hot surfaces.
6. Do not run appliance over cord.
7. Do not operate the system with a damaged
cord or plug, or if the appliance or any other
part of the system has been dropped or
damaged. To avoid the risk of electric
shock, do not disassemble or attempt to
repair the Stick Vac. Return the vacuum to
FANTOM (see warranty) for examination
and repair. Incorrect re-assembly or repair
can cause a risk of electrical shock or injury
to persons when the Stick Vac is used.
8. Close supervision is necessary for any
appliance being used by or near children.
Do not leave the system unattended while
connected.
9. Keep hair, loose clothing, fingers and all
parts of body away from opening and
moving parts.
10. Do not use to pick up flammable or
combustible liquids such as gasoline or use
in areas where they may be present.
11. Do not pick up anything that is burning or
smoking such as cigarettes, matches or hot
ashes.
12. Use extra care when cleaning on stairs.
13. Do not use the vacuum without the
HEPA filter in place.
14. This appliance is intended only for
household use. Follow all user instructions
in this manual.
To reduce the risk of fire, electric shock, or
injury:
• Do not leave the Stick Vac plugged
in when unattended. Unplug the electrical
cord when not in use and before servicing.
• Do not allow to be used as a toy. Close
attention is necessary when used by or near
children, pets or plants.
• Use only as described in this manual. Use
only manufacturer’s recommended
accessories.
• Do not pull cord, use cord as a handle,
close a door on cord, or pull cord around
sharp edges or corners. Keep cord away
from heated surfaces.
•Use only extension cords UL-rated or cUL
at 15 amperes. Extension cords rated for
less amperage may overheat. Care should
be taken to arrange the cord so that the cord
cannot be pulled or tripped over.
• Turn off all controls as applicable before
unplugging from electrical outlet.
• Do not handle plug or vacuum with wet
hands or operate without shoes.
• Do not put any objects into openings. Do
not use with any opening blocked. Keep free
of dust, lint, hair and anything else that may
reduce air flow.
• Store your appliance indoors in a cool, dry
area.
• Keep your work area well lit.
• Keep end of hose, wands and other
openings away from your face and body.
• Use only on dry surfaces.
• Using improper voltage may result in
damage to the motor and possible injury to
the user. Correct voltage is listed on rating
label.
ORDERING REPLACEMENT DUST CUP FILTERS
TO ORDER REPLACEMENT FILTERS
OR FOR TECHNICAL SUPPORT
for Model FM604
Call: 1 (800) 275-9251
Monday to Friday 8:30 A.M. - 5:00 P.M. Eastern Standard Time
Or visit our website:
www.fantom.com
Please Note:
The HEPA Filter is washable. It should, however, be replaced every six (6)
months to ensure peak performance of your vacuum.
Both the Pre-Motor and Post Motor Filters are washable. They should
however be replaced every three (3) months to ensure peak performance of
your vacuum.
Important:
Make sure that ALL filters have been completely air dried for 24 hours before
re-installing back in the vacuum.
SAVE THESE INSTRUCTIONS
For Household Use Only
WARNING: To reduce the risk of electric shock, this appliance has a
polarized plug (one blade is wider than the other). This plug will
fit in a polarized outlet only one way. If the plug does not fit fully
in the outlet, reverse the plug. If it still does not fit, contact a
qualified electrician to install the proper outlet. Do not modify
the plug in any way.
1
Rev. 11/03
10
OPERATING INSTRUCTIONS cont.
GETTING TO KNOW YOUR STICK VAC
Motor Thermostat
IMPORTANT: This unit is equipped
with a motor protective thermostat. If
for some reason the vacuum cleaner
should overheat, the thermostat will
automatically turn the unit off. Should
this occur:
• Push the On/Off button once.
• Disconnect the plug from the
power source.
• Check the source of overheating
problem. (i.e. clogged hose or
• If clogged hose or filter is found,
unclog the hose and replace the
filters.
• Wait at least 45 minutes before
attempting to reuse the vacuum.
• After unit has cooled down for
45 minutes, plug in the cleaner
and push the On/Off button. The
vacuum should start again.
• If the vacuum still does not start,
contact customer service at
1-800-275-9251.
filter)
TROUBLE SHOOTING GUIDE
PROBLEM POSSIBLE REASON POSSIBLE SOLUTION
1. Plug unit in firmly.
2. Check fuse or breaker. Replace
fuse/reset breaker.
3. Call 1-800-275-9251.
4. Turn the unit off and unplug from
outlet. Allow unit to cool down,
then restart.
1. Empty and clean dust cup.
2. Turn unit off and unplug from
wall outlet. Remove Dust Cup
Filter and check for object(s) in
air duct and remove.
3. Clean or replace HEPA Filter.
4. Clean debris screen.
1. Empty dust cup.
2. Clear obstructions.
3. Call 1-800-798-7398.
4. Clear obstruction.
5. Clean debris screen.
1. Empty and clean dust cup.
2. Review Dust Cup instructions.
1. Remove hose and/or brushes.
Remove obstruction from hose
and /or brush.
2. Empty and clean dust cup.
VACUUM WILL
NOT OPERATE
VACUUM WILL
NOT PICK-UP OR
SUCTION POWER
IS WEAK
TURBO BRUSH
DOES NOT
ROTATE OR
ROTATES
SLOWLY
DUST ESCAPING
FROM VACUUM
VACUUM, HOSE
OR BRUSHES
WILL NOT PICK-UP
1. Power cord not firmly plugged into
outlet.
2. No power in wall outlet.
3. Needs servicing.
4. Thermostat has tripped.
1. Dust cup is full.
2. Unit clogged.
3. HEPA Filter needs cleaning or
replacing.
4. Debris screen needs cleaning.
1. Dust cup is full.
2. Rotating brush or elbow is
obstructed.
3. Belt is broken.
4. Hose obstructed.
5. Debris screen is clogged.
1. Dust cup is full.
2. Dust Cup is not installed correctly.
1. Hose clogged.
2. Dust cup is full.
21
Technical Specifications
Voltage: 120V., 60Hz.
Power: 10 Amps
*Illustration may differ from actual product.
1. Hand Grip
2. Telescopic Tube
3. Locking Button
4. Flexible Hose
5. Dust Cup Release Button 1
6. Dust Cup Handle
7. Dust Cup (Container)
8. Main Unit
9. Intelli-Sense
TM
Filter
Monitor
10. Exhaust Filter Cover
11. On/Off Switch
12. Power Cord
13. Floor Brush Release Button
14. Floor Brush
15. Crevice Tool
16. Dusting Brush
17. Telescopic Tube Release
Button
18. Dust Cup Release Button 2
19. Cord Hook Release
20. Hose Connector
21. Air Driven Turbo Brush
22. Shoulder Strap (not shown)
9
2
PRECAUTIONARY MEASURES
OPERATING INSTRUCTIONS cont.
IMPORTANT: If the suction opening in the unit or the hose is BLOCKED, switch off
the vacuum cleaner and remove the blocking substance before you
start the unit again.
1. Do not operate the vacuum cleaner
too close to heaters, radiators or
cigarette butts.
2. Before inserting the power plug into
the wall outlet, make sure that your
hands are dry.
3. Before you start vacuuming, make
sure to remove large or sharp objects
that might damage the dust cup
debris screen.
4. When pulling out the power plug
from the wall outlet, pull the plug not
the power cord.
5. Do not pick up anything that is
burning or smoking such as
cigarettes, matches or hot ashes.
6. Do not use without HEPA filter in
place.
Cleaning & Changing the
HEPA Filter (cont.)
PLEASE NOTE
filter material in the HEPA Filter will
discolor over time -This is NORMAL
and will NOT affect the performance
of the filter. If the HEPA Filter
is properly
"TapCleaned”
after each use
and suction
does not return
to 100%, then
we suggest that
the HEPA filter
be “TapCleaned”
vigorously until
no more dust
can be removed,
then rinsed
under the faucet and allowed to air dry
for 24 hours before refitting into the
vacuum. (Fig. A) This should be
done once a month or when
suction appears to be reduced .
CAUTION: The suction hole must
be open, free of any obstructions at
all times. Otherwise, the motor will
overheat and could become
damaged.
: The white pleated
Fig. A
Wash
once a
month or
when
suction
appears
reduced
Warning: Allow 24
hours for drying before
replacing in unit.
Changing & Cleaning the PreMotor Filter
The pre-motor filter is a washable filter
but should be replaced every three (3)
months.
• Remove the dust cup container and
the HEPA filter to remove the premotor filter.
• Rinse the pre-motor filter in lukewarm
water and air dry the filter completely
for 24 hours. Do not use a washing
machine to rinse the filter. Do not use
a hair dryer to dry it. Air dry only.
Never operate the vacuum without the
pre-motor filter in place.
• When the filter is dry, replace into the
unit and replace the HEPA filter and
dust cup container.
• A severely soiled or clogged filter
should be thoroughly washed with
fresh tepid water. A mild detergent
can be used if required.
Pre-Motor
Filter
Warning: Always empty the dust
cup container and clean the HEPA
filter and Debris Screen before
each use and during prolonged
usage.
Never over fill the dust cup container remove dirt and clean the HEPA filter
and debris screen when dirt in dust
cup is at or below the "MAX" level
during prolonged usage or risk motor
damage.
If you wash the Hepa filter, make
sure that it is completely dry before
inserting back in the vacuum.
Please Note: The HEPA Filter is
washable. It should, however, be
replaced every six (6) months to ensure
peak performance of your vacuum.
Both the Pre-Motor and Post Motor
Filters are washable. They should
however be replaced every three (3)
months to ensure peak performance of
your vacuum.
Important:
3
are completely dry before re-installing
back in the vacuum.
Make sure that ALL filters
Changing & Cleaning the Post
Motor Filter
The post motor filter is a washable filter
but should be replaced every three (3)
months.
• Remove the filter cover from the front
of the unit and remove the filter.
• Rinse the post
motor filter in
lukewarm water
and air dry the
filter completely
for 24 hours. Do
not use a washing
machine to rinse
the filter. Do not
use a hair dryer to
dry it. Air dry only.
Never operate the
vacuum without the
post motor filter in place.
• When the filter is dry, replace into the
filter cover and replace the filter cover
to the unit.
• A severely soiled or clogged filter
should be thoroughly washed with
fresh tepid water. A mild detergent
8
can be used if required.
OPERATING INSTRUCTIONS cont.
OPERATING INSTRUCTIONS
Emptying the Dust Cup Container
and Cleaning / Changing the
HEPA Filter & Debris Screen
Warning: Always unplug the
unit from electrical outlet before
opening the Dust Cup (container).
Important: Do NOT use the vacuum
without the HEPA filter in place.
Warning: After each Use -
Always remove the HEPA Filter
and the Dust Cup Cover with
the Debris Screen, then
vigorously “TapClean” HEPA
Filter and clean Debris Screen
until no more dust can be
removed.
IMPORTANT
“TapClean” HEPA Filter will stop most of
the tiniest dust particles from re-entering
the air you breathe. In fact it stops 99.97%
of all particles as small as 0.3 microns many times smaller than a human hair!!!
Because of this incredible filtration
performance, the HEPA Filter will quickly
accumulate, inside the white filter folds,
many fine dust particles that are difficult to
see but which will eventually block or
reduce your suction power - if not cleaned
properly.
1. To remove the dust cup container,
first press on the dust cup release
button (1) that is located on the dust
cup handle and at the same time
press on the dust cup release button
(2) that is on the side of the upper
housing. See illustration below. Then
pull the dust cup container out.
Dust
Cup
Release
Button 2
, Please Note : The
Dust
Cup
Release
Button 1
2. To empty the dust
cup container,
press on the trap
door release button
that is on the back
side of the dust cup
container.
3. The HEPA filter is located underneath
the dust cup container. (See
illustration.) to remove the HEPA filter,
hold the edges and pull it out slowly.
5. Hold the HEPA filter
by the edges and
vigorously “TapClean”
the HEPA Filter dirty
side down on a hard,
flat surface until no
more dust is observed
falling out from
between the pleats of
the filter.
6. Reinstall the HEPA filter in the
vacuum.
7. To Separate the Debris Screen
from the dust cup, hold the dust cup
in one hand and turn the dust cup
cover counter clockwise and pull
apart. To clean the Debris
Screen, we
recommend that
you rinse it under
lukewarm running
water to remove
the dirt that
accumulates
on it, but always
allow 24 hours to air dry before
inserting back into the vacuum.
WARNING: Always remove the power
plug from the wall outlet before
assembling or removing accessories.
EXTENDING THE TELESCOPIC
TUBE
Push the plastic button and pull out the
smaller tube. See illustration below
.
INSERTING THE TELESCOPIC
TUBE INTO THE MAIN UNIT
• Insert the telescopic tube into the hole
next to the dust cup handle. Make
sure that the slot in the handle fits
correctly into the opening. (See
illustration.)
• To remove the telescopic tube, press
the telescopic tube release button and
pull the tube up.
ATTACHING THE FLOOR BRUSH
TO THE MAIN UNIT
• Insert the floor brush into its location,
in the direction of the arrow.
• To remove the floor brush from the
main unit, press on the floor brush
release button and pull the floor brush
out.
ATTACHING THE HOSE TO THE
MAIN UNIT
• Hold the end of the hose (see
illustration below).
• Insert the hose into the hose
connector (see arrow in illustration).
47
OPERATING INSTRUCTIONS cont. OPERATING INSTRUCTIONS cont.
WINDING & UNWINDING THE
POWER CORD
This vacuum cleaner is
equipped with a convenient
cord storage feature. The
power cord winds around
the two cord holders at
the back of the unit. The
bottom one has a quick
cord release feature.
Turn the cord hook to
the left or the right to
remove the power cord.
See illustration at right.
ON/OFF SWITCH
• The On/Off switch has two different
positions.
• Push on the "I" side to turn the
vacuum ON.
• Push on the "O" side to turn the
vacuum OFF.
= OFF
= ON
USING THE UNIT AS AN UPRIGHT
• Unwind the power cord
and plug into the
120V outlet.
• Push down on the
locking button to adjust
the height of the
telescopic handle.
L
o
w
NOTE: When vacuuming
deep pile carpets or
hard to vacuum
carpets, lower the angle
of the telescopic
handle (see
illustration at
right) for
easier
maneuverability.
USING THE UNIT AS A HAND
VACUUM
• Press the telescopic tube release
button to remove the telescopic tube.
(See page 4)
• Press the floor brush release button to
remove the floor brush. (See page 4)
• Attach the shoulder strap to the
shoulder strap attachment point. (See
illustration below.)
• Attach the crevice tool or the dusting
brush to the end of the hose.
WARNING
After extended use, the body of the
vacuum cleaner may become hot.
When using the unit with the shoulder
strap, the unit will touch the body of
the user. Therefore, make sure that
the unit body is cool before you use
with the shoulder strap. If during use,
the vacuum gets too warm, allow it to
cool before continuing to use.
Crevice Tool
For radiators, crevices, corners,
baseboards and
e
between cushions.
r
Dusting Brush
The dusting brush is
used for the furniture,
venetian blinds,
books, lamp shades
and shelves.
Air Driven Turbo Brush
Using The Unit With Air Driven
Turbo Brush
The efficiency of your air driven turbo
brush depends on the bristle brush
rotating at high speed. Strong air suction
is needed to accomplish this. In order to
ensure that maximum air suction is
maintained, please read the following
instructions:
1. Empty the dust cup frequently.
2. Always shake out the dust cup filter
when emptying the dust cup container.
3. Ensure that the rotating brush is kept
free of hair and string which may
accumulate and decrease brush
performance.
4. Keep Air Driven Turbo Brush turbine
free of dirt and foreign matter. (See
illustration for cleaning instructions.)
Attaching the Air Driven Turbo
Brush to the Flexible Hose
To use the air driven turbo brush to
clean upholstery:
1. Remove the flexible hose from the
hose connector. (See below)
2. Push the air driven turbo brush onto
the end of the flexible hose as far as
it will go.
Important: In order to ensure that
maximum air suction is maintained,
empty the dust cup frequently and
ensure that the rotating brush is kept free
of hair and string which may accumulate
and decrease brush performance.
Cleaning Air Driven Turbo Brush
Locking Latch
Tilt
Upwards
Turbine
From time to time, the turbine of your
turbo brush will require cleaning. To do
this:
1. Remove the turbo brush from the hose
or extension tube.
2. Slide locking latch forward then tilt the
top housing of the brush upwards. The
top housing is hinged and will tilt up
approximately 45° only.
3. There may be some dust, lint, hair, etc
on the turbine wheel. Remove as much
of this as possible.
4. You may also use the unit’s hose with
crevice tool attached and use the
vacuum to remove any additional
debris from the turbine.
5. Ensure that the turbine wheel moves
freely by rotating it with your finger. If
the turbine does not rotate, call
Customer Service for help.
6. Once clean, close the top cover of the
turbo brush and slide the locking latch
toward the rear of the brush to lock.
Intelli-SenseTMFilter Monitor
TM
When the Intelli-Sense
Monitor lights up, it means that the
dust cup is full or the HEPA filter or
Debris Screen needs cleaning.
You must empty the dust from the
dust cup and clean the HEPA filter
and Debris Screen right away.
Filter
5
6
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