RLE is a registered trademark and Falcon, Raptor, and SeaHawk are trademarks of RLE
Technologies. All other trademarks or registered trademarks are the property of their respective
companies.
Revision History
Part number 11049
Rev. No.Date
3.0June 2010
Note: As necessary, blank pages are added to make the page count even.
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Technical Support
Personal assistance is available Monday through Friday, from 8:00 a.m. to 5:00 p.m. MST.
A request for assistance may be sent to support@rletech.com.
Otherwise, please call us directly at: (970) 484-6510, and press “2” for technical support.
The following information is located on the bottom of each F1000/F3400 unit.Please have this
information available whenever a technical support call is placed:
The F3400/F1000 monitoring system is a comprehensive system which provides additional
equipment protection by monitoring critical operating parameters in enterprises, remote
network facilities, communication rooms, remote and unmanned facilities, and critical support
systems. The F3400/F1000 is a stand alone system. It operates via an embedded Web server
that handles all data collection, alarm reporting, and multiple concurrent communication
mediums.
C HAPTER
CHAPTER 0SYSTEM OVERVIEW
The F3400/F1000 typically monitors analog and dry contact outputs from devices such as
temperature sensors, humidity sensors, thermistors, gas detectors, smoke detectors, fire
suppression systems, surveillance products (e.g., IP cameras), leak detection systems, power
monitoring systems, uninterruptible power supplies (UPSs), power distribution units (PDUs),
generators, DC power plants, commercial power, HVAC units, ATS and TVSs.
The F3400/F1000 performs internal diagnostics that check the Flash Program code, serial ports,
RAM, non-volatile RAM, real-time clock, internal power supplies, relay drivers, analog to
digital converter (ADC), and modem. During operation, the F3400/F1000 monitors its status
and uses several LED indicators to report its condition.
The F3400/F1000’s embedded firmware enables system configuration, I/O setup, status
inquiries, alarm reports, data logs, and troubleshooting. The F3400/F1000 is menu driven and
operates with any Web browser, ASCII terminal or terminal emulation application such as
HyperTerminal.
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1 System Overview
1.2. Front Panel Indicators and Controls
Figure 1.1
Communications LEDs – Four Modem Status LEDs
TX – Green (On) if information is being transmitted.
RX – Green (On) if information is being received.
OH – Green (On) if the Modem detects a dial tone (off hook).
CD – Green (On) if a carrier is detected.
System Status LED
Fault – Red if an alarm is present, green if system in normal.
Network LEDs – Two Network Status LEDs
Link – Green if network link is established.
Active – Green (On) if transmitting or receiving data.
Power LED – Green (On) if power is on.
Front Panel Indicators and Controls
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1.3. Terminal Block Designations
1 System Overview
Table 1.1
TB1-1(+) Input for 24VDC power
TB1-2 (-) Input for 24VDC power
P1 24VDC wall adapter input (center +)
TB2-1 Channel 1 positive (+)
TB2-2 Channel 1 negative (-)
TB2-3 Channel 1 ground (c)
TB2-4 Channel 2 positive (+)
TB2-5 Channel 2 negative (-)
TB2-6 Channel 2 ground (c)
TB2-7 Channel 5 positive (+)
TB2-8 Channel 5 negative (-)
TB2-9 Channel 6 positive (+)
TB2-10 Channel 6 negative (-)
TB2-11 Channel 3 positive (+)
Terminal Block Designations
TB2-12 Channel 3 negative (-)
TB2-13 Channel 3 ground (c)
TB2-14 Channel 4 positive (+)
TB2-15 Channel 4 negative (-)
TB2-16 Channel 4 ground (c)
TB2-17 Channel 7 positive (+)
TB2-18 Channel 7 negative (-)
TB2-19 Channel 8 positive (+)
TB2-20 Channel 8 negative (-)
TB3-1Relay 1 NC
TB3-2Relay 1 NO
TB3-3Relay 1 Common
TB3-4Relay 2 NC
TB3-5Relay 2 NO
TB3-6Relay 2 Common
P2 COM1 EIA232 male DB9 pin connector (configurable)
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1 System Overview
Table 1.1
Terminal Block Designations (continued)
TB4-1 COM1 EIA 485 positive (+) (configurable)
TB4-2 COM1 EIA 485 negative (-) (configurable)
TB4-3 EIA 485 ground
TB4-4 COM1 EIA485 positive (+) (configurable)
TB4-5COM1 EIA485 negative (-) (configurable
TB4-6 EIA485 ground
SW1-1 Unit EIA485 termination switch
SW1-2 Two or four wire EIA485 termination.
P3 RJ45 Ethernet 10BASE-T connector
P4 RJ11 telephone line connector
TB5- 1Channel 9 positive (+)
TB5- Channel 9 negative (-)
TB5- 3Channel 10 positive (+)
TB5- 4Channel 10 negative (-)
TB5- 5Channel 11 positive (+)
TB5- 6Channel 11 negative (-)
TB5- 7Channel 12 positive (+)
TB5- 8Channel 12 negative (-)
TB5- 9Channel 13 positive (+)
TB5-10Channel 13 negative (-)
TB5-11Channel 14 positive (+)
TB5-12Channel 14 negative (-)
TB5-13Channel 15 positive (+)
TB5-14Channel 15 negative (-)
TB5-15Channel 16 positive (+)
TB5-16Channel 16 negative (-)
TB5-17Channel 17 positive (+)
TB5-18Channel 17 negative (-)
TB5-19Channel 18 positive (+)
TB5-20Channel 18 negative (-)
TB5-21Channel 19 positive (+)
TB5-22Channel 19 negative (-)
TB5-23Channel 20 positive (+)
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1 System Overview
Table 1.1
Terminal Block Designations (continued)
TB5-24Channel 20 negative (-)
TB5-25Channel 21 positive (+)
TB5-26Channel 21 negative (-)
TB5-27Channel 22 positive (+)
TB5-28Channel 22 negative (-)
TB5-29Channel 23 positive (+)
TB5-30Channel 23 negative (-)
TB5-31Channel 24 positive (+)
TB5-32Channel 24 negative (-)
TB5-33Channel 25 positive (+)
TB5-34Channel 25 negative (-)
TB5-35Channel 26 positive (+)
TB5-36Channel 26 negative (-)
TB5-37Channel 27 positive (+)
TB5-38Channel 27 negative (-)
TB5-39Channel 28 positive (+)
TB5-40Channel 28 negative (-)
TB5-41Channel 29 positive (+)
TB5-42Channel 29 negative (-)
TB5-43Channel 30 positive (+)
TB5-44Channel 30 negative (-)
TB5-45Channel 31 positive (+)
TB5-46Channel 31 negative (-)
TB5-47Channel 32 positive (+)
TB5-48Channel 32 negative (-)
Figure 1.2
Terminal Block Designations
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1 System Overview
1.4. Rear Panel Indicators
The rear panel of the F3400/F1000 houses a pair of green LEDs. The chart below tracks
indicator status when the corresponding green LED is illuminated:
Table 1.2
EIA232 or EIA485 TX (COM1) Interface Data is being transmitted.
EIA232 or EIA485 RX (COM1) Interface Data is being received.
Figure 1.3
Rear Panel Status Indicators
Rear LED Indicator and Status
1.5. SW1 Switch Settings
SW1-1: EIA485 Termination switch should be On (down) if the F3400/F1000 is the end
device on an EIA485 network. The switch should in the OFF (up) position if the device is at
the beginning or in the middle of an EIA485 network.
SW1-2: EIA485 Termination switch should be On (down) if the device is connected via a
four wire connection. OFF (up) if the device is connected via a two wire connection.
Figure 1.4
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SW1 Switch Is On and SW2 Switch Is Off
2.1. Installation
The F3400/F1000 comes in a 19 inch (.48m) rack mount enclosure. Install the F3400/F1000 in
the rack. Use the proper anchoring method to mount the unit securely. Supply the 24VDC to the
unit.
C HAPTER
CHAPTER 0GETTING STARTED
2.2. Communication
The F3400/F1000 will not communicate over a user’s network the first time it is connected to
the network. The manufacturer programs the F3400/F1000 with a default IP address:
10.0.0.186, subnet: 255.255.255.0. This default address must be changed to an IP address that
corresponds with the user's network before the F3400/F1000 can communicate over the
network.
2.3. Set the F3400/F1000’s IP Address
There are four ways to set the F3400/F1000’s IP address:
Via the ARP and PING commands
Via the Web browser
Via the EIA232 interface
Via Telnet commands
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2 Getting Started
2.3.1 Set the F3400/F1000's IP Address using the ARP and
PING Commands
To set the IP address of a manufacturer programmed F3400/F1000, you can use the ARP
(Address Resolution Protocol) command together with the PING (ICMP echo request)
command. However, before using these commands, you must know the Ethernet address of the
F3400/F1000.
2.3.1.1 Obtain the Ethernet Address
Each network device must have its own unique identification. This identification sets it apart
from all other manufacturers and ensures that no two network devices have the same address.
Each manufacturer must use a six digit numbering convention, the first three digits determine
the actual manufacturer and the remaining three digits determine the unique network serial
number of each individual device.
A typical Ethernet address (also known as a MAC address - Media Access Control) from the
F3400/F1000 looks like this: 00:90:5B:00:02:45
You can find the Ethernet (MAC) address of your F3400/F1000 by looking at the model number
sticker located on the bottom of the device.
2.3.1.2 Use the ARP Command
Once you know the Ethernet address of the F3400/F1000, use the ARP command with the
correct parameters from any computer located on the F3400/F1000's subnet (e.g., Class C with a
net mask of 255.255.255.0).
For example, enter the following from a command prompt:
arp -s 192.168.1.14 00-90-5b-00-02-45
This command tells the computer (from which the ARP command was entered) that the network
device with an IP address of 192.168.1.14 uses the Ethernet (MAC) address of
00-90-5b-00-02-45.
2.3.1.3 Use the PING Command
After the ARP command has been entered, the PING command must be entered from the same
computer in order to set up the IP address of the F3400/F1000. The PING command will use the
ARP entry added from 2.3.1.1, “Obtain the Ethernet Address” on page 20, to send the IP
address information directly to the F3400/F1000 (which is just one of several methods to
initially configure the IP address on a new F3400/F1000).
To do this, enter the following from a command prompt:
PING ip_address
Where “ip_address”' is the IP address you entered using the ARP command. In the above
example, the following would be entered:
PING 192.168.1.14
This changes the IP address of the F3400/F1000 to: 192.168.1.14.
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2 Getting Started
2.3.1.4 Troubleshooting the ARP/PING Commands
If problems are encountered, it may be for one of the following reasons:
The F3400/F1000 already has a non-default TCP/IP address. Once the IP address of the
F3400/F1000 has been changed from the default of 10.0.0.186, it is not possible to change it
again with the ARP/PING commands. This method of setting up the F3400/F1000's IP
address can only be used on a F3400/F1000 that still has its original default IP address, as
shipped from the manufacturer.
The device is not on the same Class C subnet as the computer from which the ARP/PING
commands were sent. The F3400/F1000's default router and net mask must be changed via a
Web browser pointed at the F3400/F1000's default IP address (i.e., http://10.0.0.186) or via a
direct EIA232 terminal connection to the F3400/F1000-both of which are alternate methods
for setting up the F3400/F1000's IP address.
2.3.2 Set the F3400/F1000’s IP Address using a Web
Browser
1 Plug a crossover network cable into the laptop or workstation that will be used to configure
the F3400/F1000. This cable is not intended to be connected to a network hub.
2 Write down the computer's IP address and Subnet Mask. Then change the IP address and
Subnet Mask of the computer from its existing address to one that will allow it to
communicate with the F3400/F1000, such as 10.0.0.188. It may be helpful to set the IP
address to one that is one number different from the F3400/F1000's IP address. Consult the
computer's manual or your IT Department before attempting this.
3 Connect the other end of the network cable to the Ethernet port on the back of the F3400/
F1000. Access the F3400/F1000 through a Web browser by typing the IP address into the
location bar. Enter the F3400/F1000 user name and password when prompted.
NoteThe default user name is “falcon” and there is no default password—leave the password field
empty.
4
Select the Configuration link, then select the Internet Protocol link and change the IP
Address, Net Mask, and Def Route to one provided by the network administrator. Press the
Submit Changes button. The F3400/F1000 will save the new IP address and reboot. Once
the F3400/F1000 reboots completely, the system status LED will stop flashing.
5 5Change the IP address of the computer back to its original IP address. If the computer was
configured as DHCP (the network domain controller assigns an IP address) return it to this
state. This may require assistance from your IT Department, or you may need to consult the
computer's manual.
6 6The computer and the F3400/F1000 are now both configured to communicate on the
network. Both should be accessible via the network. Connect the PC and the F3400/F1000 to
the network. From the PC Web browser, type in the IP address of the F3400/F1000. Enter
the user name and password.
NoteThe default user name is “falcon” and there is no default password - leave the password field
empty.
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2 Getting Started
2.3.3 Set the F3400/F1000’s IP Address Using an EIA232
Connection
To use the EIA232 interface:
1 Connect the EIA232 port (P2 EIA232 - COM1) on the F3400/F1000 to a terminal or PC
running terminal emulation software (HyperTerminal) with a 9-pin male-female straight
through serial cable (a serial cable is supplied with the F3400/F1000).
2 2Set the appropriate communication port to 9600 baud, NO parity, 8 data bits, 1 stop bit,
(9600/N/8/1), and no software or hardware flow command.
3 Once the terminal emulation software starts, press Enter on the keyboard and the Main Menu
should appear. If the Main Menu does not appear, check the communication settings and
make sure the unit is powered on.
4 From the Main Menu type “SC” to select the System Configuration Menu.
5 From the main configuration menu type “1” to select the IP Configuration Menu.
6 From the IP Configuration Menu type “i” to change the IP address.
7 Enter the new IP address for the F3400/F1000. Separate each field with a decimal point - for
example type 10.0.0.50 <enter>.
8 Enter “x” to Exit and Save the new IP address F3400/F1000 will erase a memory block and
copy data to Flash memory before rebooting.
9 The F3400/F1000 IP address is now set and the F3400/F1000 can be accessed through a Web
browser using the new IP address.
Refer to Chapter 5, “EIA-232 Interface” on page 63 for more information on the EIA232
command set.
2.3.4 Set the F3400/F1000's IP Address using a Telnet
Connection
To use the Telnet interface:
1 Open a command prompt from your PC/Laptop.
2 Type in the Telnet, space, and the IP address of the Falcon. Once connected enter the user
name and password; default user name is falcon (all lowercase) and no password (e.g.,
C:\>telnet 10.0.0.186).
3 To change the IP Address type ip, space, and the new IP address of the Falcon. Press enter.
4 To change the Subnet Mask, type “sn” space, and the new Subnet Mask number. Press enter.
5 To change the Default Gateway, type “dg”, space, and the new Default gateway number.
Then press enter.
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2.4. F3400/F1000 Wiring
RLE Technologies recommends an 18AWG stranded copper wire for connection from each
monitored point to a terminal block (TB) connection on the F3400/F1000. RLE recommends no
more than 500 feet (152.4m) of wire at this specification. If longer runs are needed, please
contact RLE Technologies for application guidance. Shielded twisted pair wiring is
recommended for analog signal transmitters being wired outside of conduit runs and dropped
ceiling applications.
2.4.1 Power Supply and Ground Connections
Connect an 18AWG ground wire from the ground terminal to a suitable earth ground. Plug the
wall adapter into P1 and a UPS outlet as shown below. The wall adapter has a five foot power
cord. RLE Technologies recommends powering the F3400/F1000 from a UPS supply to allow
the F3400/F1000 to send alarm notification during a power outage.
2 Getting Started
Figure 2.1
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24 VDC Power Supply Connection
2 Getting Started
2.4.2 EIA232 COM1 Connection
The EIA232 port can be connected to a PC for local configuration, firmware downloads, and
troubleshooting. It is typically a temporary connection. Connect the straight through, 9-pin,
cable as shown in Figure 2.2.
Figure 2.2
EIA232 COM1 Connection
2.4.3 RJ11 Phone Line Connection
The F3400/F1000 (with modem option the model no. would be F3400-M/F1000-M) contains an
internal modem for dial in and dial out capabilities. The modem can be used for:
Remote connection to accomplish a variety of tasks, including: viewing alarms, changing
configurations, and acknowledging alarms.
Pager notification to text, numeric pager or alpha-numeric pager (TAP changer). Text and
numeric pagers do not use a TAP changer.
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2 Getting Started
2.4.4 RJ45 Ethernet Connection
The F3400/F1000 has an internal 10BASE-T Ethernet port used to configure and monitor the
F3400/F1000. The Ethernet port supports Web browser access, email (SMTP), BACnet, and
SNMP. The following figures show the physical connections; refer to Chapter 4,
“Configuration Menu” on page 35, for more detail on the Ethernet port. Figure 2.3 shows a
direct connection between the F3400/F1000 and a PC using a crossover cable. Figure 2.4 shows
a typical F3400/F1000 connection on a subnet using a hub or switch and straight through CAT5
cables.
Figure 2.3
F3400/F1000 Ethernet Connection to a PC using a Crossover Cable
Figure 2.4
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F3400/F1000 Ethernet Connection to a PC on a Subnet
2 Getting Started
2.4.5 Relay K1 and K2 Connection
Relay outputs may be used to unlatch doors, signal annunciators, signal IP cameras, and to turn
on auxiliary equipment such as exhaust fans. Relay outputs are Form C (SPST). Refer to
Appendix D, “Technical Specifications” on page 91 for relay contact ratings. Relays may be
wired for Normally Open (NO), or Normally Closed (NC) signals. See Figure 2.5 for examples.
Figure 2.5
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F3400/F1000 Relay Output Wiring Examples
CHAPTER 0F3400/F1000 WEB INTERFACE
3.1. F3400/F1000 Web Interface Overview
The F3400/F1000's Web interface provides a convenient way to check the F3400/F1000’s
status and reconfigure basic settings from any Internet enabled computer.
The F3400/F1000 is shipped to the user with the IP address configured as 10.0.0.186 and a
subnet of 255.255.255.0. The user name is preconfigured as Falcon. The unit is configured
without a password; when a password is requested, just leave the space blank. These preconfigurations can be customized through the Internet Protocol link on the Configuration Menu of the Web interface. To change the F3400/F1000 IP address, refer to 2.3., “Set the
F3400/F1000’s IP Address” on page 19.
C HAPTER
3.2. Main Menu
Figure 3.1
To access the F3400/F1000’s Main Menu, type the IP address of the F3400/F1000 into the
location bar of the Web browser. Then enter a user name and password.
Example of F3400/F1000’s Main Menu
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3 F3400/F1000 Web Interface
The top of the page provides links to other pages for additional monitoring, control and
configuration. The Falcon logo (default), IP camera image or company logo can be displayed on
the Main Menu.
The bottom of the F3400/F1000 Main Menu features columns that list the F3400/F1000's
configured inputs. The number of inputs displayed is configurable from the System
Configuration page, explained below. Each input is numbered. The input's name is followed by
its status. The space behind each input is shaded. This shading changes as the input's status
changes. This allows users to see, at a glance, the status of their points. Color codes are as
follows:
Green: Input is normal—not in an alarm state.
Yellow: Analog inputs only—input is in a high alarm 1 or low alarm 1 state.
Red: Analog input is in a high alarm 2 or low alarm 2 state. Digital input is in an alarm state.
Blue: Alarm/Input disabled by a schedule.
White (no shading): Input is not configured - spare point for future use.
Magenta, Green or Gold: Digital Status point is on. This color is configurable under the
Configuration - System menu.
3.2.1 Historical Data
Historical Data provides an intermediate page to assist in navigating to desired data.
3.2.1.1 Alarm History
Alarm History displays the last 100 alarms captured by the F3400/F1000. Alarms are ranked
from most recent (top of the page) to lest recent (bottom of the page).
Figure 3.2
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Example of the Alarm History Page
3 F3400/F1000 Web Interface
The following format is used to record each alarm entry:
AH###-ID-Condition-Date Time (Value UOM) Label
AH### is the alarm entry index.
ID is the alarm identifier number; refer to Appendix C, “Alarm ID Reference Tables” on
page 87.
Condition is On, High1, High2, Low1, Low2, or RTN (Returned to Normal).
Date and Time is the internal date and time stamp of the alarm condition.
Label is the alarm descriptor, up to 64 characters long.
Value and Unit of Measure (UOM) is captured for analog channels only. The value recorded
is the actual analog value that exceeded its alarm threshold.
The Alarm History log entries are color coded as follows:
Red: A point that is configured for dial out (pager) is in alarm and is unacknowledged. The
alarm will be red if the point is configured for both pager and email notification.
Blue: The alarm has been acknowledged.
Black: The alarm has returned to normal.
Unacknowledged dial out alarms (marked in red) can be acknowledged from this page. To
acknowledge an alarm, type the appropriate code in the box at the bottom of the page and click
the Acknowledge Alarms by Code button. Acknowledge codes are set under the Phone Number
Configuration pages. Refer to 4.5.1, “Configure Phone Numbers” on page 44, for more
information on configuring phone numbers.
3.2.1.2 Event History
Figure 3.3
Example of the Event History Page
Event History displays the past 100 events, as recorded by the F3400/F1000. Typical events
logged are System Booted, Email Accepted by Server, No Dial Tone, Busy, No Carrier, Page
Successful, Alarm History Cleared, Digital Status History Cleared, Force Acknowledge by
<initials>, Program Upload - TFTP, etc.
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