Installation Instructions / Warranty
Raindance Air Royale
28420001
Ceiling Arm
27418001
Shower Arm
27410001
2
28420001
27418001
Installation Considerations:
The 27418001 shower arm requires a 1/2"
male threaded nipple, recessed 3/8"
behind the finished surface of the ceiling.
The 27410001 shower arm requires 1/2"
male threaded nipple, extending 5/8"
outside the surface of the finished wall.
Hansgrohe recommends that the Raindance
Air Royale showerhead be installed with the
Ecostat thermostatic mixing valve. Do not install
this showerhead with a pressure balancing
valve.
A 12 mm allen wrench (not included) is useful
for installing the ceiling mount arm. 12 mm
allen wrenches are available at hardware and
auto parts stores.
Technical Specification
Flow rate 2.5 gpm
Suggested Layouts
Two-feature installation with Ecostat thermostatic
mixer and Trio diverter.
Three-function shower with Ecostat thermostatic mixer,
3/4" volume control, and Quattro diverter.
27410001
3
27418001 Installation Instructions:
Install a 1/2" male threaded nipple, recessed 3/8"
behind the surface of the finished ceiling.
Using the mounting plate as a template, mark the positions for four screw holes. Put the mounting plate in a
safe place.
Drill the holes with a 6mm bit suitable for the ceiling
surface.
The showerhead and arm assembly weighs
approximately 20 lbs. The enclosed mounting
hardware is suitable for a solid surface only.
4
Secure the mounting plate to the ceiling with four screws.
Install the anchors. Seal around the nipple and the
elbows with a waterproof bathroom sealant suitable for
the ceiling surface.
Install the mounting plate.
12 mm
5
Install the trim plate and the arm.
Install the showerhead.
Caution: the showerhead is heavy. Damage to the
showerhead or to the shower enclosure caused by
dropping the showerhead is not covered under the
Hansgrohe warranty.
Tighten the safety screws with a 2 mm Allen wrench.
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27410001 Installation Instructions
Position the mounting piece over the nipple. Mark the
positions for four screw holes. Put the mounting piece in
a safe place.
Drill the screw holes with a 6 mm drill bit suitable for the
wall surface (1,2). Install the anchors (3). Seal the wall
around the anchors with a waterproof bathroom sealant.
Seal the wall around the nipple with a waterproof bathroom sealant (1). Wrap the threads on the nipple with
Teflon® thread tape (2). Install the mounting piece with a
17 mm wrench (3).
Caution: do not drill into water line!
The showerhead and arm assembly weighs
approximately 20 lbs. The enclosed mounting
hardware is suitable for a solid surface only.
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Secure the mounting piece to the wall with the four screws
(1). Position the shower arm over the mounting piece (2).
Tighten the set screw with a 2.5 mm allen wrench (3).
Thread the escutcheon over the mounting piece by turning
it clockwise (4).
Install the showerhead on the arm. Tighten the safety
screws with a 2 mm Allen wrench.
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Cleaning Instructions:
The Raindance Air Royale showerhead uses
the RubitTM self-cleaning system. The spray
channels are lined with a substance that resists
scale buildup. If scale deposits are noticed in
the spray channels, turn the water on lightly
and rub across them with a finger or a sponge
to dislodge the deposits.
If scale builds up on the spray face, pour
about 3/4" of a commercial scale remover,
such as Lime-AwayTM or CLRTM into a shallow
dish. Stand the showerhad in the solution for
the time indicated in the label instructions.
Rinse the showerhead thoroughly with clear
water before using.
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Cleaning Recommendation for Hansgrohe Products
Modern faucetry and shower products utilize a combination of materials to comply with the needs of the market with regard to
design and functionality.
To avoid damage, it is necessary to use some caution when cleaning. Damage caused by improper treatment is not covered
under the Hansgrohe warranty.
Cleaning Materials for Faucets and Showers
• To remove lime scale, use only products made specifically for that purpose. Always follow the manufacturer’s instructions
when using.
• Do not use cleaners that contain hydrochloric, formic, acetic, or phosphoric acids, as these will cause considerable
damage to finishes and to plastic components.
• Never mix cleaning materials.
• Never use cleaners containing abrasives. Do not use abrasive cleaning cloths, pads, or sponges.
Cleaning Procedures
• Clean your faucets and shower products as and when required. Regular cleaning will prevent scale buildup and water
spotting.
• Follow the label instructions. Do not allow any cleaner to remain on the product for longer than necessary.
• When using spray cleaners, spray first onto a sponge or cloth – do not spray directly onto the product.
• After cleaning, rinse thoroughly with clear water to remove any cleaner residue.
Important
• Soap and shampoo residue can also cause damage to the product. Rinse well with clean water after use.
• If the surface is already damaged, harsh cleaning materials will cause further damage.
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Limited Lifetime Consumer Warranty
This product has been manufactured and tested to the highest quality standards by Hansgrohe, Inc. (“Hansgrohe”). This
warranty is limited to Hansgrohe products which are purchased by a consumer in the United States after March 1, 1996, and
installed in either the United States or Canada.
WHO IS COVERED BY THE WARRANTY
This warranty extends to the original consumer purchaser only.
WHAT IS COVERED BY THE WARRANTY
This warranty covers only your Hansgrohe manufactured product. Hansgrohe warrants this product against defects in material
or workmanship as follows: Hansgrohe will repair at no charge for parts only or, at its option, replace any product or part of
the product which proves defective because of improper workmanship and/or material, under normal installation, use, service
and maintenance. If Hansgrohe is unable to provide a replacement and repair is not practical or cannot be timely made,
Hansgrohe may elect to refund the purchase price in exchange for the return of the product.
LENGTH OF WARRANTY
Replacement or repaired parts of products will be covered for the term of this warranty as stated in the following two sentences. If you are a consumer who purchased the product for use primarily for personal, family, or household purposes, this
warranty extends for as long as you own the product and the home in which the product is installed. If you purchased the
product for use primarily for any other purpose, including, without limitation, a commercial purpose, this warranty extends only
(i) for 1 year, with respect to Interaktiv and Retroaktiv products, and (ii) for 5 years, with respect to AXOR, ShowerPower and
Pharo products.
THIS WARRANTY DOES NOT COVER, AND HANSGROHE WILL NOT PAY FOR:
A. Conditions, malfunctions or damage not resulting from defects in material or workmanship.
B. Conditions, malfunctions or damage resulting from (1) improper installation, improper maintenance, misuse, abuse,
negligence, accident or alteration, or (2) the use of abrasive or caustic cleaning agents or “no rinse” cleaning products,
or the use of the product in any manner contrary to the product instructions.
C. Labor or other expenses for the disconnection or return of the product for warranty service, or for installation or reinstalla-
tion of the product.
D. Accessories or related products not manufactured by Hansgrohe.
TO OBTAIN WARRANTY SERVICE
Contact your Hansgrohe retailer, or write to Technical Service at:
Hansgrohe Inc.
1492 Bluegrass Lakes Parkway
Alpharetta GA 30004
Or, call Hansgrohe toll-free at (800) 334-0455.
In requesting warranty service, you will need to provide
1. The sales receipt or other evidence of the date and place of purchase.
2. A description of the problem.
3. Delivery of the product or the defective part, postage prepaid and carefully packed and insured, to Hansgrohe Inc.
1492 Bluegrass Lakes Parkway, Alpharetta, Georgia 30004, Attention: Technical Service, if required by Hansgrohe.
When warranty service is completed, any repaired or replacement product or part will be returned to you postage prepaid.
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EXCLUSIONS AND LIMITATIONS
REPAIR OR REPLACEMENT (OR, IN LIMITED CIRCUMSTANCES, REFUND OF THE PURCHASE PRICE) AS PROVIDED UNDER
THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE PURCHASER. HANSGROHE NEITHER ASSUMES NOR AUTHORIZES
ANY PERSON TO CREATE FOR IT ANY OBLIGATION OR LIABILITY IN CONNECTION WITH THIS PRODUCT.
HANSGROHE SHALL NOT BE LIABLE TO PURCHASER OR ANY PERSON FOR ANY INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES, ARISING OUT OF BREACH OF THIS WARRANTY OR ANY IMPLIED WARRANTY (INCLUDING
MERCHANTABILITY).
Some States do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
This warranty gives you specific legal rights, and you may have other rights which vary from State to State.
You may be required by law to give us a reasonable opportunity to correct or cure any failure to comply before you can bring
any action in court against us under the Magnuson-Moss Warranty Act.
PRODUCT INSTRUCTIONS AND QUESTIONS
Upon purchase or prior to installation, please carefully inspect your Hansgrohe product for any damage or visible defect.
Prior to installing, always carefully study the enclosed instructions on the proper installation and the care and maintenance of
the product. If you have questions at any time about the use, installation, or performance of your Hansgrohe product, or this
warranty, please call or write to us at the toll-free number and address printed above.
Hansgrohe, Inc. •1490 Bluegrass Lakes Parkway•Alpharetta GA 30004
Tel 770 360-9880 •Fax 770 360-9887
www.hansgrohe-USA.com
US-Installation •Part No. 90580103 • Revised 03/07
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