212iLW/242iLW
Standalone Keypad
Installation / Programming
Manual
This equipment is designed to be installed and serviced by security and
lock industry professionals.
Put Service Company Contact Information Here:
Company Name: ______________________________
Service Number: ______________________________
Contents
Section 1: Features and Product Description
Section 2: Specifications
Section 3: Keypad Tampering
Section 4: Mounting
Section 5: Wiring
Section 6: Testing the Keypad
Section 7: Programming
Section 8: Troubleshooting
Section 9: Program Mode Loopback
Section 10: Warranty
Manual Revision Date: 2/2/06 Firmware Version: 1.0b
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212iLW/242iLW Standalone Keypad
Installation/Programming Manual
1. Features and Product
Description
1.1 Keypad Features
• Flush Mount, Single Gang
• Illuminated Backlit Keys
• Keypad Programmable
• Access Control Functionality (242 model)
• Individually Control up to 4 Devices (242 model)
• Keypress Feedback via Built-In Sounder
• Bi-Color Red/Green LED Indicates Relay Status
• Yellow LED Indicates Program Mode
• 120 Users
• Panic and Duress Options
• Single Use Codes
• Lockout Users
• Passage/Toggle Codes
• 10 to 30 Volt DC Operation
• 12 to 24 Volt AC Operation
• 2 Amp Main Relay
• Remote Trigger Input (REX)
• Door Monitor Input
• 2 Year Warranty
1.1.1 Output Functionality Options (242 only)
• Four Independent Relay Outputs
• Four Independent Relay Timers
• All Relay Outputs Assignable By Code
1.1.2 Access Control Features (242 only)
• Lock Release Output With Timer
• Alarm Zone Shunt Relay
• Propped Door Alarm Relay
• Forced Door Alarm Relay
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1.2 Product Description
The 242iLW keypad features the most flexibility and options
available in a self-contained unit. It has an accessory relay board
that provides an additional three relays. It can perform access control
functions and also its four relay outputs can be assigned
independently for timed operation or to latch. The 242iLW keypad
can control up to four devices, and is perfect for controlling electronic
locking devices, security systems, CCTV systems, automatic
operators, or machinery.
The 212iLW keypad features a single-relay output to control any
device requiring an on/off switch. The output is timed or latched and
operated by a user’s PIN code. Additionally, the 212iLW keypad
provides basic keyless entry by controlling a door locking device
where security is not an issue.
The 212iLW and 242iLW style keypads are designed for both indoor
and outdoor flush mount applications. The electronics for each
keypad are conformal coated in the manufacturing process in order
to provide this level of application flexibility. In addition, each keypad
uses hardened keys to assure long-term, high-quality performance.
Each keypad contains illuminated clear keys that make operation in
low light situations easy and accurate. Both iLW style keypads mount
to any standard single-gang electrical box or directly to any wall.
NOTE: This manual covers both the 212 and 242 model.
All features referring to the additional relays and outputs
are available only on the 242 model.
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2. Specifications
Parameter Range/Description
Voltage 10–30 VDC, 12-24VAC (Auto-Adjusting)
93mA @ 10VDC; 158mA @ 30VDC,
148mA @ 12VAC; 198mA @ 24VAC
Current
Environment For Indoor and Outdoor Use
Temperature Tolerance -20° F to 130° F (-28° C to 54° C)
Dimensions 5 1/8" H x 3 3/8" W x 5/8" D
Main Relay (Form C) Contact Rating: 2A @ 30VAC/DC
Aux Relay (Form C) Contact Rating: 1A @ 24VAC/DC
REX Input Normally Open Dry Contact
Door Position Input Normally Closed Dry Contact
LEDs Bi-Color Red/Green; Yellow
Default Keypad Settings
Parameter Default Setting
Master Code 1234
Lock Output Relay 1 (Main relay – 212 and 242)
Alarm Shunt Output Relay 2 (242)
Propped Door Output Relay 3 (242)
Forced Door Output Relay 4 (242)
Audio Alerts Not Assigned (212 and 242)
REX Triggers Lock Output
REX Operation Always Triggers (regardless of Door Loop)
Error Lockout Enabled
Error Lockout Threshold 3 Attempts
Error Lockout Duration 10 Seconds
Lock Output Time 5 Seconds
Propped Door Output Time 30 Seconds
Forced Door Output Time 10 Seconds
Visual Keypress Feedback Enabled
Audio Keypress Feedback Enabled
Auto-Entry Disabled
User Lockout Enabled
242 Model - Add 25mA for each energized
aux relay (max = 75mA)
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3. Keypad Tampering
To prevent tampering, a tamper switch can be installed in the single
gang box used for mounting the keypad. The tamper switch must
activate if the keypad is removed from the box and must disconnect
power from the lock. The lock must be a fail-secure device, meaning
the lock remains locked when power is removed. In addition, once
the tamper device is activated, it must be configured so that it can
only be reset from within the protected area. Only a Sentrol 3012 or
Sentrol 3025T tamper switch can be used. The diagrams on the next
page show the suggested mounting location for each device.
3.1 IEI Tamper Power Supplies
IEI access system power supplies are designed specifically for
access control applications. Two models are available: board level
and in a cabinet. Both feature a tamper circuit with a reset button
mounted on the circuit board. Using the tamper switch as detailed
and connected to the power supply tamper circuit, unauthorized
opening of the case or prying the unit off thewall triggers this tamper
loop, thus preventing the lock from being released until the reset
button is pressed.
How to Order
• Access power supply with tamper circuit - in cabinet:
0291200
• Access power supply with tamper circuit - board level:
0291100
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Figure 1 Mounting a Sentrol 3012 Tamper Switch
Figure 2 Mounting a Sentrol 3025T Tamper Switch
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4. Mounting
The keypad is designed to be flush mounted using a standard singlegang electrical box. In addition, it can be flush mounted directly to
the wall surface by cutting a hole in the wall. To properly size the
mounting and wire access hole, use the installation template on the
last page in this manual and on the unit’s container.
Mounting height can vary depending on requirements. An
appropriate range is typically between 48 and 52 inches on center off
the floor.
For outdoor installations, use a weatherproof backbox and seal the
wire entry locations with silicone and provide a drain hole. In
addition, use the anti-oxidant grease pack for the wire harness
connectors.
Figure 3 Keypad Mounting Height
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5. Wiring
5.1 Wire Harness Configuration
Pin Wire Color Signal name
1 Red V+ (Keypad Power)
2 Black V- (Keypad Power)
3 White/Black Not Used
4 White/Yellow Not Used
5 Brown Remote Trigger (REX)
6 White/Orange Loop Common (REX and Door Loop)
7 White Door Loop Monitor
8 Green Main Relay – Normally Open
9 Blue Main Relay - Common
10 Gray Main Relay – Normally Closed
Note: For wiring the accessory relay board, see sections 5.6 and 5.7.
Figure 4 Keypad Connector and Wire Harness
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5.2 Wiring the Keypad to a Maglock (Fail-Safe)
Use the following steps to connect the keypad to a Maglock (FailSafe):
1. Connect the red wire (V+) to the blue wire (common), and then
connect them to the positive on the power supply.
2. Connect the gray wire (normally closed) to the positive on the
Maglock.
3. Connect the black wire (V-) to the negative on the Maglock, and
then connect them to the negative on the power supply.
Fi
ure 5 Wiring the Keypad to a Maglock (Fail-Safe
5.3 Wiring the Keypad to an Electric Strike (Fail-Secure)
Use the following steps to connect the keypad to an electric strike
(fail-secure) (see Figure 6 for reference):
1. Connect the red wire (V+) to the blue wire (common), and then
connect them to the positive on the power supply.
2. Connect the green wire (normally open) to the positive on the
strike.
3. Connect the black wire (V-) to the negative on the strike, and
then connect them to the negative on the power supply.
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Fi
ure 6 Wiring the Keypad to an Electric Strike (Fail-Secure
5.4 Shunting a Normally Closed Zone
Use the following steps to use the keypad to shunt a normally closed
zone:
1. Connect the blue wire (common) to the common connection on
the door position switch.
2. Connect the green wire (normally open) to the normally closed
connection on the door position switch.
Figure 7 Shunting a Normally Closed Zone
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5.5 Wiring Remote Trigger as Request to Exit (REX)
Button and Door Contacts
Use the following steps to connect the keypad to a normally open
REX device and normally closed door switch:
1. Connect the brown wire (REX Input) to the normally open
connection on the REX device.
2. Connect the white/orange (loop common) to the common on the
REX device and the common on the door switch.
3. Connect the white wire (door loop) to the normally closed
connection on the door switch.
Figure 8 Wiring a REX Button and Door Contacts
NOTE: By default, the REX function operates the virtual lock output
only, but you can change this using command 49. In addition, the
door loop doesn’t need to be closed for the REX function to operate,
by default, but setting option 8 to 0 under command 30, programs
the REX function to operate only when the door loop is closed. This
prevents the REX from re-triggering when the door is open.
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5.6 Wiring an Accessory Relay Board
(242 Only)
The accessory relay board contains physical outputs 2, 3, and 4
shown in the table below.
Physical Output Relay Connector
2 K2 P1
3 K3 P2
4 K4 P3
Use the wire harnesses supplied with the relay board to connect to
the relays. The wire colors are shown in the table below.
Wire Color Relay Connection
Gray Normally Closed
Blue Common
Green Normally Open
Figure 9 Wiring the Accessory Relay Board
5.7 Wiring an Integrated Access Control System Using
the Accessory Relay Board
Physical outputs 2, 3, and 4 are defaulted to the alarm shunt, propped
door, and forced door virtual outputs, respectively. Use the following
steps to wire the alarm shunt, propped door alarm, and forced door
alarm.
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NOTE: You MUST wire a normally closed door switch, as shown in
Figure 8 on page 11, for these functions to work properly.
1. (Wiring the alarm shunt) Using P1 (K2), connect the blue wire
(common) to common on the door switch. Connect the green
wire (normally open) to the normally closed contact on the door
switch.
2. (Wiring the propped door alarm) Using P2 (K3), connect the
green wire (normally open) to the positive on the alarm device.
Connect the blue wire (common) to the positive on the power
supply. Connect the negative on the alarm device to the negative
on the power supply.
3. (Wiring the forced door alarm) Using P3 (K4), connect the
green wire (normally open) to the positive on the alarm device.
Connect the blue wire (common) to the positive on the power
supply. Connect the negative on the alarm device to the negative
on the power supply.
Figure 10 Wiring and Integrated Accessory Relay Board
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To install the relay board, plug the relay board onto P3 on the
keypad. The relays must
connector P2. Use the included tie wrap to bundle all the wires
together from the keypad wire harness and relay board.
Figure 11 Plugging on Relay Board
face up towards the keypad wire harness
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6. Testing the Keypad
After installing the keypad, IEI recommends that you perform the
keypad self-test once a year, to ensure that the keypad works
properly.
1. To perform the self-test, with the unit powered up, press the
following keys on the keypad: 7890#123456*
• If all 12 keypresses are accepted, the keypad enters self-test
mode.
• The LEDs alternate green, yellow, and red followed by the
sounder beeping three times.
2. Verify that the master code works correctly. (The master code
accesses program mode and activates the main relay to verify
that the locking device is working.)
The default master code is 1234.
(If the default is not working, refer to section 9.)
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7. Programming
To enter program mode, press 99 # Master Code *. The yellow LED
must then start blinking slowing (if not verify the master code is
correct – refer to section 9). The default Master Code is 1234.
NOTE: If auto-entry is enabled, the * (asterisk) key is not used to
enter Program mode. To change the Master Code, enter:
1 # new Master Code * new Master Code *
(When finished press the * to exit program mode.)
Note: Refer to section 7.4 for adding user codes
7.1 Programming Order
To ensure that the keypad is programmed properly in the initial
installation, program the keypad in the following order:
• Step 1: Assigning Virtual Outputs to Physical Outputs
• Step 2: Programming Output Time Durations
• Step 3: Programming Users
• Step 4: Programming Keypad Options
7.2 Assigning Virtual Outputs to Physical Outputs
The keypad is equipped with both Virtual Outputs and Physical
Outputs. Virtual Outputs are functions that you can assign to
operate any Physical Output. Physical Outputs include the main
relay, the three relays on the aux relay board, and the two audio
alerts.
The 242 model has six physical outputs (four relays and two audio
alerts). The 212 model has three physical outputs (a main relay and
two audio alerts).
• Using command 10, you can assign any Virtual Output to
any Physical Output or disable a Physical Output.
• Each Physical Output can only have one Virtual Output
assigned to it.
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Command/Action Keys to Enter/Details
Command 10
Assign Virtual
Outputs to Physical
Outputs
10 # virtual output # physical output # **
Virtual Output List Physical Output List
0 – No Mapping
(Physical output unused)
1 – Lock Output* 2 – Relay 2 (K2); (242 model)
2 – Alarm Shunt Output (242) 3 – Relay 3 (K3); (242 model)
3 – Propped Door Output** 4 – Relay 4 (K4); (242 model)
4 – Forced Door Output** 9 – Audio Alert #1
5 – OUT2 (242) 10 – Audio Alert #2
6 – OUT3 (242)
7 – OUT4 (242)
8 – OUT5 (242)
13 – Duress Output (242)
14 – Panic Output (242)
15 – Keypad Active Output (242)
* The bi-color red/green LED only follows the lock output.
**On the 212 model, you can assign these to the audio alerts.
1 – Relay 1 (Main Relay)
Note: Audio alerts are described
in section 7.2.2
Defaults – The keypad comes
programmed with the following
default output assignments:
The Lock Output is assigned to
Relay 1, the Alarm Shunt Output
to Relay 2, the Propped Door
Output to Relay 3 and the Forced
Door Output to Relay 4.
7.2.1 Virtual Outputs
Virtual Outputs Description/Details
Lock This output is used for your locking device.
This is used to shunt out an existing alarm panel.
Alarm Shunt (242)
Propped Door
Document # 6050700, Rev. 1.1, D2d
It activates with the lock output and de-energizes
one second after the lock time expires.
This output activates after entering a valid user
code only if the door position switch is left open
longer than the programmed propped door time.
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Virtual Outputs Description/Details
Forced Door
OUT2, OUT3,
OUT4, OUT5
(242)
Duress (242)
Panic (242)
Keypad Active (242)
This output activates if the door position switch is
opened without entering a valid user code.
These four independently controlled outputs are
activated by user codes programmed to activate
multiple outputs and the REX function. See
programming commands 59 and 49 in the
Programming section.
The duress output is activated when a duress
user enters their code. See Duress User in the
Programming section.
Panic is activated by pressing the * and # keys at
the same time. This is used in case of
emergency to activate an auxiliary device and
should not be used to gain access.
The Keypad Active output is activated when any
key is pressed. Do not use this output to gain
access.
7.2.2 Audio Alerts
Audio Alerts are produced by the local sounder on the keypad and
can be used as a local propped door alarm or forced door alarm to
free up the relays for other functions.
• Alert #1 is a constant quick beep (¼ second on and ¼
second off).
• Alert #2 is a short beep (100 ms) every two seconds.
• Alert #1 takes priority over Alert #2.
7.2.3 Programming REX Outputs (242 Model)
For wiring information, see section 5.5.
49 # output list # 0 # **
Use this command to program which outputs the REX operates.
1 = LOCK, 2 = OUT2, 3 = OUT3, 4 = OUT4, and 5 = OUT5.
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Command/Action Keys to Enter/Details
Command 11. Set
LOCK Time Duration
Command 12. Set
OUT2 Time Duration
Command 13. Set
OUT3 Time Duration
Command 14. Set
OUT4 Time Duration
Command 15. Set
OUT5 Time Duration
Options:
ttt (time units)
Examples:
mmm (multiplier) Number of seconds in each time unit (1-255)
Examples:
Command 44. Set
Propped Door Time
Options:
time
Command 45. Set
Forced Door Time
Options:
time
11 # time # 0 # * * (time = 1 to 255 seconds)
12 # ttt # mmm # * *
13 # ttt # mmm # * *
14 # ttt # mmm # * *
15 # ttt # mmm # **
Number of time units to operate OUTn when valid
PIN entered (1-255)
12 # 1 # 10 # (for 10 seconds)
(1 time unit multiplied by 10 seconds)
12 # 2 # 10 # (for 20 seconds)
(2 time units multiplied by 10 seconds)
12 # 15 # 1 # (for 15 seconds)
(15 time units multiplied by 1 second)
12 # 15 # 2 # (for 30 seconds)
(15 time units multiplied by 2 seconds)
44 # time # 0 # * *
Propped Door Time - rounded down to nearest
10’s of seconds; entered as 00, 10 through 990,
defaults to 30 seconds; entering a time of zero
disables the propped door function.
45 # time # 0 # * *
Forced Door Time - rounded down to nearest
10’s of seconds; entered as 00, 10 through 990,
defaults to 10 seconds; entering a time of zero
latches the virtual forced door that can be cleared
with any valid PIN or by entering program mode.
To toggle enter:
12 # 0 # 0 # **
To toggle enter:
13 # 0 # 0 # **
To toggle enter:
14 # 0 # 0 # **
To toggle enter:
15 # 0 # 0 # **
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Command/Action Keys to Enter/Details
Command 32.
Change Keypad
Parameters
Parameter Value
0 – Duress Output Duration 1 – 255 (default = 5)
1 – Panic Output Duration 1 – 255 (default = 5)
2 – Error Lockout Threshold 1 – 50 (default = 3)
3 – Error Lockout Duration 1 – 255 (default = 10
32 # parameter # value # * *
7.4 Programming Users
Command/Action Keys to Enter/Details
User #1 is the master code; it can access all
commands in program mode. The default code is
Master Code
Supervisor Code
Add Standard User
(short version)
Add User with
Specific Unlock Time
Delete User
20
1234. The master code can be programmed
with command 50 or command 60 as a
standard user only.
User #2, when programmed, is the supervisor
code. The supervisor can access program mode,
but is limited to adding and deleting users, as
well as enabling or disabling users. The
supervisor code can’t change, delete, or disable
the master code or supervisor code itself.
user location # code * code *
unlock time # user location # code * code *
(This command is used to program a user with a
specific unlock. This user activates the virtual
lock output.)
user location # * *
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Command/Action Keys to Enter/Details
Command 60.
Add/Modify Enhanced
User
60 # user type # user location # code * code *
(codes can be from 1 to 10 digits in length)
User Types
0 – Toggle User
1 – Standard User
3 – Lockout User
5 – Single Use Code
7 – Emergency User
8 – Duress User
9 – Two-Part User Type A
10 – Two-Part User Type B
Toggle User A toggle user latches the virtual lock output.
Standard User
Activates the virtual lock output using the lock
duration programmed with command 11.
This user type locks out users in user locations
higher than the lockout user when the lockout
user code is entered. For example, if the lockout
user is programmed for user 20, any user in
location 21 to 120 is locked out and their codes
no longer work to gain access. A lockout is
removed by entering the same lockout code. If
another lockout code in another user location is
Lockout User
entered, the lockout user location level is set to
the new lockout user location. The master code
and emergency users can’t be locked out. The
current lockout is cleared when program mode is
entered. “Lockout activated” is indicated by two
double beeps. “Lockout canceled” is indicated by
one double beep. “Access denied due to lockout”
is indicated by 1 long beep followed by 3 short
beeps. “User lockout” can be enabled or
disabled with command 30.
This code can only be entered once to gain
access using the lock virtual output. Once used,
this code is no longer active. A single use code
Single Use Code
can be verified by entering 5 # code *. If the
code is a single use code, the green LED flashes
for ½ a second. An “invalid code” is indicated by
3 quick beeps.
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Command/Action Keys to Enter/Details
Emergency User
This user type is a standard user that can not be
locked out by a lockout user.
Entering a duress code activates the lock and
Duress User
duress virtual outputs. This allows you to trigger
another device silently, such as an alarm, and
still gain access in case of an emergency.
When the two-part user option is enabled, two
codes are required to gain access. A “Two-Part
Type A” and “Two-Part Type B” user must enter
their code (not necessarily in that order). After
the first code is entered, the LED alternates
between red and green, indicating another code
Two-Part Users A
and B
is required. The second code must be entered
within 15 seconds of the first code. When two
codes of the same type are entered, a type
mismatch is indicated by 5 beeps. When TwoPart User is disabled, all Type A and B user
codes are converted to standard user codes.
Two-Part users activate the virtual lock output.
Two-Part Users can be enabled or disabled with
command 30.
Command 56.
Enable/Disable User
Options:
56 # enable/disable # user location # * *
1 = Disable
0 = Enable
The master code and supervisor code can’t be
disabled.
59 # output list # user location # code * code *
Use this command to operate multiple outputs
and the virtual lock output using a single code.
Command 59.
Program users to
operate virtual outputs
OUT2, OUT3, OUT4
and OUT5 as well as
the virtual lock output.
This is useful when you want to operate a
separate device while unlocking the door and still
use some of the access control features such as
alarm shunt, propped door, forced door and REX.
The output list is specified by entering the
output(s) you want the code to operate.
1 = LOCK, 2 = OUT2, 3 = OUT3, 4 = OUT4, and
5 = OUT5.
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7.5 Programming Keypad Options
Command/Action Keys to Enter/Details
Command 30.
Enable/Disable
Keypad Options
Option Disable Enable
0 – Audio Keypress Feedback 0 = disabled
1 – Visual Keypress Feedback 0 = disabled
2 – Auto Entry
3 – Error Lockout 0 = disabled
4 – User Lockout 0 = disabled
5 – Two-Part Users 0 = disabled
6 – Keypad Illumination 0 = disabled
7 – Keypad Dimming 0 = disabled
8 – REX Operation 0 = only when
Auto Entry
Error Lockout
Keypad Illumination
Keypad Dimming
Command 40.
Reset Defaults Only
Command 46.
Erase Users and
Reset Default
Settings.
30 # option # enable/disable # * *
1 = ENABLED
1 = ENABLED
0 = DISABLED
door loop closed
When auto-entry is enabled, users with codes the
same length as the master code do not have to press
the * key after entering their code. If you have a code
greater than the master code, you can use Auto-Entry
Suspend. Just enter the # key prior to your code
followed by the * key.
Example: # 23456 * if the master code is four digits.
When enabled, the keypad keeps track of the number
of consecutive invalid codes entered, including
attempts to access program mode. When the
threshold is reached, the yellow LED turns on solid
and the keypad no longer responds to key presses for
the programmed time duration. The count is reset by
entering a valid code, including entering program
mode. The error lockout threshold and duration is
programmed with command 32.
Keypad backlighting can be enabled or disabled.
When enabled, the backlighting illumination level
decreases 15 seconds after the last key press. When
disabled, the backlighting remains at full illumination at
all times.
1 = enabled
1 = ENABLED
1 = ENABLED
1 = ENABLED
1 = ENABLED
1 = ENABLED
1 = ALWAYS
40 # 00000 # 00000 # ** (master code, all keypad
options and parameters)
46 # 00000 # 00000 # **
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7.6 Programming Options Chart – Quick Reference
To enter program mode press 99 # master code *.
Command/Action Keys to Enter/Details
Add Standard User user location # code * code *
Add Standard User
with Specific Unlock
Time
Add/Modify
Enhanced User
Delete User user location # **
Set LOCK Output
Time Duration
Enable/Disable
Keypad Options
Enable/Disable User 56 # enable/disable # user location # **
Assign Virtual
Outputs to Physical
Outputs
Program REX
Outputs
Program Users to
Operate OUT2-5
Set OUT2 Time
Duration
Set OUT3 Time
Duration
Set OUT4 Time
Duration
Set OUT5 Time
Duration
Set Propped Door
Time
Set Forced Door
Time
Change Keypad
Parameters
Reset Defaults Only 40 # 00000 # 00000 # **
Erase Users and
Reset Default
Settings
unlock time # user location # code * code *
60 # user type # user location # code * code *
(refer to section 7.4 for details)
11 # time # 0 # ** (1 to 255 seconds)
30 # option # enable/disable # **
(refer to section 7.5 for details)
10 # virtual output # physical output # **
(refer to section 7.2 for details)
49 # output list # 0 # **
59 # output list # user location # code * code *
12 # ttt # mmm # ** (refer to page 19 for details)
13 # ttt # mmm # ** (refer to page 19 for details)
14 # ttt # mmm # ** (refer to page 19 for details)
15 # ttt # mmm # ** (refer to page 19 for details)
44 # time # 0 # ** (10 to 990 seconds)
45 # time # 0 # ** (10 to 990 seconds)
32 # parameter # value # ** (refer to page 20 for
details
46 # 00000 # 00000 # **
24
Document # 6050700, Rev. 1.1, D2d
212iLW/242iLW Standalone Keypad
Installation/Programming Manual
8. Troubleshooting
Refer to this section if the keypad is not operating correctly as
described in this manual.
Problem Solution
The keypad is designed to monitor the input
The LEDs are slowly
cycling from right to
left and backlighting
is off.
The LEDs are
rapidly cycling from
left to right and the
keypad has lost all
operation.
The master code
does not work.
No LEDs are lit on
the keypad
DEALERS/INSTALLERS ONLY! End users must contact the
dealer/installer for support. If the keypad still does not work
after troubleshooting, please call IEI’s techinal support
department at 1-800-343-9502 (outside MA) or 1-800-733-9502
(inside MA).
voltage and this is an indication of under-voltage.
The under-voltage threshold is set to 8.5VDC,
and when the voltage drops below this limit, the
low voltage warning starts and backlighting is
turned off. To solve, raise the voltage to between
12-24V.
The keypad is designed to monitor the input
voltage, and this is an indication of over-voltage.
The over- voltage threshold is set to 36VDC, and
when the voltage rises above this limit, the overvoltage warning starts and the keypad loses all
operation. To solve, lower the voltage to between
12-24V.
Perform the programming mode loopback and
reset the master code using the programming
command.
Power is not reaching the keypad. Using a
voltmeter, confirm that there is voltage at the
keypad on the red and black wires. If there is no
voltage at the keypad, verify that there is voltage
at the power supply. If there is no voltage at the
power supply, call the manufacturer of the power
supply. If there is voltage at the power supply but
not at the keypad, verify there is no break in the
wires, then check continuity in the whole length of
the wire run. To verify that the keypad is working,
you can power the keypad with a 12-Volt Battery.
Document # 6050700, Rev. 1.1, D2d
25
212iLW/242iLW Standalone Keypad
Installation/Programming Manual
9. Wire Harness Loopback
Connections
If the Master Code is either not working or forgotten, power down the
system, connect the wire harness as shown in Figure 12 below, and
then power the system up again. The unit should now be in program
mode. Next, change your Master Code using the programming
command and power down the system and restore the wire harness
to its original configuration and power the system back up.
26
Figure 12 Program Mode Loopback
Document # 6050700, Rev. 1.1, D2d
212iLW/242iLW Standalone Keypad
Installation/Programming Manual
10. Warranty
International Electronics Inc. (IEI) warrants its products to be free
from defects in material and workmanship when they have been
installed in accordance with the manufacturer's instructions and have
not been modified or tampered with. IEI does not assume any
responsibility for damage or injury to person or property due to
improper care, storage, handling, abuse, misuse, normal wear and
tear, or an act of God.
IEI's sole responsibility is limited to the repair (at IEI's option) or the
replacement of the defective product or part when sent to IEI's facility
(freight and insurance charges prepaid) after obtaining IEI's Return
Material Authorization. IEI will not be liable to the purchaser or any
one else for incidental or consequential damages arising from any
defect in, or malfunction of, its products.
Except as stated above, IEI makes no warranties, either expressed
or implied, as to any matter whatsoever, including, and without
limitation to, the condition of its products, their merchantability, or
fitness for any particular purpose.
Warranty Periods Are:
1 Year PowerKey
2 Years Door Gard & Secured Series
Products
2 Years LS Series
2 Years Glass Break
5 Years e and eM Style Keypads
All products have date code labeling to determine the warranty
period. A 90-day grace period is added to all products to account for
shelf life.
Document # 6050700, Rev. 1.1, D2d
27
212iLW/242iLW Standalone Keypad
Installation/Programming Manual
28
Document # 6050700, Rev. 1.1, D2d
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