FAAC 1812-081 User Manual

Owner’s Manual

Model 1812 Telephone Intercom Systems

DoorKing, Inc.

120 Glasgow Avenue

Inglewood, California 90301

U.S.A.

Phone: 310-645-0023

Fax: 310-641-1586 www.doorking.com

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Use this manual with the following models only.

All 1812 Telephone Intercom Systems with circuit board 1871-010 REV S or higher.

DoorKing, Inc. reserves the right to make changes in the products described in this manual without notice and without obligation of DoorKing, Inc. to notify any persons of any such revisions or changes. Additionally, DoorKing, Inc. makes no representations or warranties with respect to this manual. This manual is copyrighted, all rights reserved. No portion of this manual may be copied, reproduced, translated, or reduced to any electronic medium without prior written consent from DoorKing, Inc.

1812-065-M-3-07 Page 3

TABLE OF CONTENTS

Preface

Important Notices......................................................................................................................................................6

General Information..................................................................................................................................................7

Features ..................................................................................................................................................................8

Section 1 – Installation & Wiring

Installation Guidelines ...........................................................................................................................................9

1.1 Surface Mount Units.................................................................................................................................10

Surface Mount Dimensions ......................................................................................................................11

1.2 Flush Mount Units.....................................................................................................................................12

Flush Mount Dimensions..........................................................................................................................13

1.3 Wall Mount Units ......................................................................................................................................14

Wall Mount Dimensions............................................................................................................................15

1.3 By-Pass Switch Installation and Wiring....................................................................................................16

1.4 Telephone Line Wiring – Single Unit........................................................................................................17

1.5 Telephone Line Wiring – Multiple Units....................................................................................................18

1.6 Intercom Mode Wiring – Single Unit.........................................................................................................19

1.7 Intercom Mode Wiring – Multiple Units.....................................................................................................20

1.8 Main Terminal Description........................................................................................................................21

1.9 Front Panel Terminal Description.............................................................................................................22

Section 2 – Programming

2.1 Programming Information

2.1.1 Programming from the Keypad ................................................................................................23

2.1.2 Programming with a Personal Computer .................................................................................23

211.3 Programming with a Touch-Tone Telephone...........................................................................23

2.2 PC Programming Setup

2.2.1 Master Code.............................................................................................................................24

2.2.2 System Setup Code .................................................................................................................24

2.3 General Programming Information

2.3.1 Relay Strike Time.....................................................................................................................25

2.3.2 Tone Open Numbers................................................................................................................25

2.3.3 Phone / Intercom Mode............................................................................................................26

2.3.4 Talk Time..................................................................................................................................26

2.3.5 Answer Incoming Call...............................................................................................................26

2.3.6 Number of Rings to Answer .....................................................................................................27

2.4 Time Functions Programming

2.4.1 Time Clock Programming.........................................................................................................28

2.4.2 Do Not Disturb Time Zone Programming.................................................................................28

2.4.3 Automatic Relay Activation Time Zones...................................................................................29

2.4.4 Entry Code Time Zones ...........................................................................................................29

2.4.5 Call Forward Time Zone...........................................................................................................30

2.4.6 Flash Code Programming ........................................................................................................30

2.5 Programming Dial-Out Functions

2.5.1 Call Forward Programming ......................................................................................................31

2.5.2 Call Forward On / Off ...............................................................................................................31

2.5.3 Preprogrammed Phone Numbers ............................................................................................31

2.6 Entry Code Programming

2.6.1 Four-Digit Entry Code Programming........................................................................................32

2.6.2 Delete Four-Digit Entry Codes .................................................................................................32

2.6.3 Delete All Four-Digit Entry Codes ............................................................................................32

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Section 3 – Adjustments

Speaker Volume.......................................................................................................................................33

Feedback 1...............................................................................................................................................33

Feedback 2...............................................................................................................................................33

Master Code Switch .................................................................................................................................33

Circuit Board Adjustment Locations ......................................................................................................... 34

Section 4 – Operating Instructions

4.1 Calling the Resident .................................................................................................................................35

4.2 Call Waiting ..............................................................................................................................................35

4.3 Preprogrammed Phone Numbers ............................................................................................................36

4.4 Entry Codes..............................................................................................................................................36

Resident Operation Instructions

4.5 Call Forwarding Enable / Disable.............................................................................................................37

4.6 Call Forward Time Zone Enable / Disable................................................................................................37

4.7 Do Not Disturb Enable / Disable...............................................................................................................37

4.8 Entry Code Time Zone Enable / Disable..................................................................................................38

4.9 Auto Relay Time Zones Enable / Disable.................................................................................................38

4.10 Auto Answer Enable / Disable..................................................................................................................38

4.11 Relay Activation Check ............................................................................................................................39

4.12 Remote Programming ..............................................................................................................................39

4.13 Remote Relay Activation..........................................................................................................................39

4.14 Switch Input Operation.............................................................................................................................40

Section 5 – Maintenance and Trouble Shooting

5.1 Trouble Shooting

Isolating Noise Problems..........................................................................................................................41

Trouble Shooting Chart ............................................................................................................................43

5.2 Accessories..............................................................................................................................................45

5.3 Tables.......................................................................................................................................................46

Entry Code Log Sheet..............................................................................................................................47

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IMPORTANT NOTICE

FCC - UNITED STATES

This equipment has been tested and found to comply with the limits for a class A digital device, pursuant to Part 15 of the FCC Rules and Regulations. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

FCC Registration Number: DUF6VT-12874-OT-T

DOC - CANADA

The Canadian Department of Communications label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operational, and safety requirements. The Department does not guarantee the equipment will operate to the users satisfaction.

Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable means of connection. The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations.

Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment.

Users should ensure, for their own protection, that the electrical ground connections of the power utility, telephone lines, and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas.

CAUTION: Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority, or electrician, as appropriate.

DOC Registration Number: 1736 4507 A

Notice:

The Load Number (LN) assigned to each terminal device denotes the percentage of the total load to be connected to a telephone loop which is used by the device, to prevent overloading. The termination on a loop may consist of any combination of devices subject only to the requirement that the sum of the load numbers of all the devices does not exceed 100.

Notice:

DoorKing does not provide a power transformer on units sold into Canada. Use only transformers that are CSA listed to power the telephone entry system. 1802, 1803, 1808, 1810, 1814, 1815, 1818 and all "P" series systems require a 16.5-volt, 20 VA transformer. The models 1816 and 1817 require a

16.5-volt, 40 VA transformer. The model 1812 requires a 24-volt, 20 VA transformer.

Listing:

This product has been tested to and found to be in compliance with the U.L 294 Safety Standard by Intertek Testing Services NA Inc. (a Nationally Recognized Testing Laboratory) and is ETL listed.

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IMPORTANT INFORMATION

• Prior to beginning the installation of the telephone entry system, we suggest that you become

familiar with the instructions, illustrations, and wiring guidelines in this manual. This will help insure that you installation is performed in an efficient and professional manner.

• The proper installation of the telephone entry panel is an extremely important and integral

part of the overall access control system. Check all local building ordinances and building codes prior to installing this system. Be sure your installation is in compliance with local codes.

• When used to control a door or pedestrian gate, try to locate the telephone entry system as

near as possible to the entry point. The unit should be mounted on a rigid wall to prevent excessive shock and vibration from closing doors or gates. Continuous vibration and shock from slamming doors or spring-loaded pedestrian gates will damage the circuit board. Under no circumstances should the unit be mounted directly to a moving door or gate.

• ADA mounting requirements for door control. The requirements below apply only when

the telephone entry system is being used to control entry through a public door only. If this system is used to control entry through a vehicular gate or private entrance, the dimensions noted below do not apply.

1. If the clear floor space allows only forward approach to the system, the maximum high forward reach allowed is 48 inches above grade to the top of the keypad.

2. If the high forward reach to the system is over an obstruction of greater than 20 inches but less than 25 inches, the maximum high forward reach allowed is 44 inches above grade to the top of the keypad.

3. If the clear floor space allows parallel approach by a person in a wheelchair, the maximum high side reach shall be 54 inches above grade to the top of the keypad.

4. If the high side reach is over an obstruction of 24 inches or less, the maximum high side reach allowed is 46 inches above grade to the top of the keypad.

• When used to control a vehicular gate with an automatic gate operator, the telephone

entry system must be mounted a minimum of ten (10) feet away from the gate and gate operator, or in such a way that a person cannot operate the entry system and/or touch the gate or gate operator at the same time.

• Be sure that the system is installed so that it is not directly in the traffic lane. Goose neck mounting post and kiosks work well for these type systems. When planning where to locate the system, take into consideration traffic lane layouts, turn around lanes for rejected access, conduit runs, power availability, etc.

• Environmental factors must also be taken into account. Surface mount units are designed for direct outdoor installations, however it is preferable to protect them from direct exposure to driven rain or snow whenever possible. Flush mount units must be protected from direct exposure to the elements.

• This telephone entry system contains a number of static sensitive components that can be damaged or destroyed by static discharges during installation or use. Discharge any static prior to removing the circuit board from the lobby panel by touching a proper ground device.

• Instruct the end user to read and follow these instructions. Instruct the end user to never let children play with or operate any access control device. This Owner’s Manual is the property of the end user and must be left w ith them when installation is complete.

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FEATURES

• Unique telephone communication system allows homeowners to use their telephone as an intercom to speak to a guest at a front door or gate, and to control access to their property.

• Unit can be programmed from the homeowners PC with DoorKing’s Windows compatible Auto-Programming software.

• Unit connects directly to the homeowners existing telephone line. No additional monthly expense for a second telephone line.

• Built in call waiting assures that incoming calls or guest calls are not missed.

• Two internal relays allow the system to control a main entry gate plus a pedestrian access

gate.

• Built-in clock / calendar provides the following time related functions:

1. Do-not-disturb time zone.

2. Four hold-open time zones.

3. Entry code time zones.

4. Call forwarding time zone.

5. Flash entry code.

• Unit can be programmed to work with PBX and KSU phone systems.

• Optional slave keypad can be added for remote entry code activation of door or gate. Order

part number 1812-082.

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SECTION 1 - INSTALLATION

• Installation of the telephone intercom system involves the installation and wiring of the Entry

System By-pass Switch and the installation and wiring of the 1812 unit itself.

• Do not use thinly insulated brown-jacketed telephone wire (the type found in the walls of a

house) for any phone line wiring. These wires must be of the proper gauge and must be rated for direct underground burial. A clear, noise free system is directly related to the quality of the telephone wire used. Do not run telephone lines and high voltage lines in the same conduit. Separate high voltage and telephone line conduits by at least six (6) inches. Be sure that all phone wires are twisted.

TELEPHONE LINE WIRING

WIRE SIZE MAX DISTANCE IN FEET

24 AWG 800 22 AWG 1600 20 AWG 2200 18 AWG 3600

• It is highly recommended that telephone line surge suppressers (DoorKing p/n 1877-010) be

installed on both the phone in and phone out lines to help protect the system from power surges.

• Use the supplied power transformer, 24 VAC, 20 VA (or U.L. listed equivalent) to power the

telephone intercom system. Do not power any other devices (electric strikes, magnetic locks, etc.) from this power transformer. For wire runs up to 100 feet, use 18 AWG wire. For wire runs up to 200 feet, use 16 AWG wire. Power runs are susceptible to noise and hum pick-up, therefore it is preferable that you keep power runs as short as possible.

POWER WIRING

WIRE SIZE MAX DISTANCE IN FEET

18 AWG 100 16 AWG 200

• It is highly recommended that a low voltage surge suppresser (DoorKing p/n 1878-010) be

installed to help protect the telephone entry system from power surges.

• Proper grounding and the use of surge suppressers can significantly reduce the chance of

component failure because of static charges or surges. To be effective, ground connections should be made with a minimum 12 AWG wire to a ground point within 10 feet of the telephone intercom system. The ground point must be at an electrical panel, a metallic cold water pipe that runs in the earth, or a grounding rod driven at least 10 feet into the soil. A gooseneck mounting post anchored in concrete does not make a good ground.

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1.1 SURFACE MOUNT UNITS

Surface mount units can be mounted directly to a wall or pilaster or post mounted using a DoorKing mounting post (p/n 1200-045 or 1200-046). Be sure that the unit is securely mounted and is not subject to continuous vibration from closing doors or gates.

If used to control a vehicular gate with an automatic gate operator, the telephone entry system must be mounted a minimum of ten (10) feet away from the gate and gate operator, or in such a way that a person cannot operate the entry system and/or touch the gate or gate operator at the same time.

1. Open the cabinet of the 1812 and carefully disconnect the front panel terminal connector and the keypad connector. The front panel terminal connector is located in the lower right hand corner. Do not disconnect the wires from this connector. The entire connector will come off the board by gently pulling it straight out.

2. Remove four (4) 6-32 a 1/2 round head screws from each corner of the control board.

3. Remove the control board from the housing. CAUTION: The control board contains static sensitive components. Discharge any static electricity from your hands by touching a proper ground device before removing the control bo ard.

4. Mount the 1812 housing assembly. Make any conduit connections at this time. Be sure that the mounting screws do not protrude into the cabinet where they could cause a short.

5. Route wiring into the housing assembly at this time. DO NOT APPLY POWER.

6. Clean out the back box. Be sure that all dirt, metal or wood debris is removed from the back box.

7. Remove the main terminal wiring connector from the control board by gently pulling it straight up. This will make wiring to the main terminal easier.

8. Install the control board into the back box. Secure the control board with the four (4) 6-32 x 1/2 screws removed in step 2. CAUTION: The control board contains static sensitive components. Discharge any static electricity from your hands by touching a proper ground device before installing the control board.

9. Plug the front panel connector onto the control board pins in the lower right hand corner. The red wire goes to the left.1

10. Plug the keypad connector onto the circuit board plug. The cable points down.

11. After pre-wiring the main terminal control board connector (see wiring instructions), carefully re-install it onto the control board main terminal pins.

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Surface Mount Dimensions

10.0 5.25

7 8 9

654

#0*

6.125

.875

2.5

3.0

2.875

5.0

.875 Dia

1.31

1.25

1812-065-M-3-07 Page 11

1.2 FLUSH MOUNT UNITS

Flush mount units are designed to be mounted directly into a wall or column. Be sure the unit is mounted securely and is not subject to vibration from closing doors or gates.

The rough-in box should be installed prior to installing the flush mount unit. Be sure that the rough-in box is securely mounted and is not subject to continuous vibration from closing doors or gates.

1. Be sure that the rough-in box is securely mounted into the wall or pilaster. Route any prewiring into the rough-in box at this time.

2. Open the cabinet of the 1812 and carefully disconnect the front panel terminal connector and the keypad connector. The front panel terminal connector is located in the lower right hand corner. Do not disconnect the wires from this connector. The entire connector will come off the board by gently pulling it straight out.

3. Remove four (4) 6-32 a 1/2 round head screws from each corner of the control board.

4. Remove the control board from the housing. CAUTION: The control board contains static sensitive components. Discharge any static electricity from your hands by touching a proper ground device before removing the control bo ard.

5. Mount the 1812 housing assembly into the rough-in box using four (4) 6-32 x 1/2 screws supplied. Mounting holes are located in each corner of the back box and will align with PEM nuts in the rough-in box.

6. Make conduit connections and route wiring into the housing assembly at this time. DO NOT APPLY POWER.

7. Clean out the back box. Be sure that all dirt, metal or wood debris is removed from the back box.

8. Remove the main terminal wiring connector from the control board by gently pulling it straight up. This will make wiring to the main terminal easier.

9. Install the control board into the back box. Secure the control board with the four (4) 6-32 x 1/2 screws removed in step 2. CAUTION: The control board contains static sensitive components. Discharge any static electricity from your hands by touching a proper ground device before installing the control board.1

10. Plug the front panel connector onto the control board pins in the lower right hand corner. The red wire goes to the left.1

11. Plug the keypad connector onto the circuit board plug. The cable points down.1

12. After pre-wiring the main terminal control board connector (see wiring instructions), carefully re-install it onto the control board main terminal pins.

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Rough-in Box Dimensions

7.5

10.25

1.25 Dia

5.0 2.625

Flush Mount Dimensions

1 2 3

Push Button

To Call

654 987 #0

4.5

3.5

4.25

7.25

9.25

6.25

12.0

3.5

.875 Dia

10.0

2.55.0

1812-065-M-3-07 Page 13

1.3 WALL MOUNT UNITS

Wall mount units can be mounted directly to a wall or pilaster or post mounted using a DoorKing mounting post (p/n 1200-045 or 1200-046). Be sure that the unit is securely mounted and is not subject to continuous vibration from closing doors or gates.

The rough-in box should be installed prior to installing the wall mount unit. Be sure that the rough-in box is securely mounted and is not subject to continuous vibration from closing doors or gates.