Extron Electronics VSC 500, VSC 700, VSC 700D User Manual

VSC 500/700/700D

Video Scan Converters

User Guide

Scan Converters

68-633-01 Rev. D

03 11

Safety Instructions • English

This symbol is intended to alert the user of important operating and maintenance (servicing) instructions in the literature provided with the equipment.

This symbol is intended to alert the user of the presence of uninsulated dangerous voltage within the product’s enclosure that may present a risk of electric shock.

Caution

Read Instructions • Read and understand all safety and operating instructions before using the equipment. Retain Instructions • The safety instructions should be kept for future reference. Follow Warnings • Follow all warnings and instructions marked on the equipment or in the user information. Avoid Attachments • Do not use tools or attachments that are not recommended by the equipment

manufacturer because they may be hazardous.

Warning

Power sources • This equipment should be operated only from the power source indicated on the product. This

equipment is intended to be used with a main power system with a grounded (neutral) conductor. The third (grounding) pin is a safety feature, do not attempt to bypass or disable it.

Power disconnection • To remove power from the equipment safely, remove all power cords from the rear of

the equipment, or the desktop power module (if detachable), or from the power source receptacle (wall plug).

Power cord protection • Power cords should be routed so that they are not likely to be stepped on or pinched

by items placed upon or against them.

Servicing • Refer all servicing to qualiﬁed service personnel. There are no user-serviceable parts inside. To prevent

the risk of shock, do not attempt to service this equipment yourself because opening or removing covers may expose you to dangerous voltage or other hazards.

Slots and openings • If the equipment has slots or holes in the enclosure, these are provided to prevent

overheating of sensitive components inside. These openings must never be blocked by other objects.

Lithium battery • There is a danger of explosion if battery is incorrectly replaced. Replace it only with the

same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer’s instructions.

Consignes de Sécurité • Français

Ce symbole sert à avertir l’utilisateur que la documentation fournie avec le matériel contient des instructions importantes concernant l’exploitation et la maintenance (réparation).

Ce symbole sert à avertir l’utilisateur de la présence dans le boîtier de l’appareil de tensions dangereuses non isolées posant des risques d’électrocution.

Attention

Lire les instructions• Prendre connaissance de toutes les consignes de sécurité et d’exploitation avant

d’utiliser le matériel.

Conserver les instructions• Ranger les consignes de sécurité aﬁn de pouvoir les consulter à l’avenir. Respecter les avertissements • Observer tous les avertissements et consignes marqués sur le matériel ou

présentés dans la documentation utilisateur.

Eviter les pièces de fixation • Ne pas utiliser de pièces de ﬁxation ni d’outils non recommandés par le

fabricant du matériel car cela risquerait de poser certains dangers.

Sicherheitsanleitungen • Deutsch

Dieses Symbol soll dem Benutzer in der im Lieferumfang enthaltenen Dokumentation besonders wichtige Hinweise zur Bedienung und Wartung (Instandhaltung) geben.

Dieses Symbol soll den Benutzer darauf aufmerksam machen, daß im Inneren des Gehäuses dieses Produktes gefährliche Spannungen, die nicht isoliert sind und die einen elektrischen Schock verursachen können, herrschen.

Achtung

Lesen der Anleitungen • Bevor Sie das Gerät zum ersten Mal verwenden, sollten Sie alle Sicherheits-und

Bedienungsanleitungen genau durchlesen und verstehen.

Aufbewahren der Anleitungen • Die Hinweise zur elektrischen Sicherheit des Produktes sollten Sie

aufbewahren, damit Sie im Bedarfsfall darauf zurückgreifen können.

Befolgen der Warnhinweise • Befolgen Sie alle Warnhinweise und Anleitungen auf dem Gerät oder in der

Benutzerdokumentation.

Keine Zusatzgeräte • Verwenden Sie keine Werkzeuge oder Zusatzgeräte, die nicht ausdrücklich vom

Hersteller empfohlen wurden, da diese eine Gefahrenquelle darstellen können.

Avertissement

Alimentations • Ne faire fonctionner ce matériel qu’avec la source d’alimentation indiquée sur l’appareil. Ce

matériel doit être utilisé avec une alimentation principale comportant un ﬁl de terre (neutre). Le troisième contact (de mise à la terre) constitue un dispositif de sécurité : n’essayez pas de la contourner ni de la désactiver.

Déconnexion de l’alimentation• Pour mettre le matériel hors tension sans danger, déconnectez tous les

cordons d’alimentation de l’arrière de l’appareil ou du module d’alimentation de bureau (s’il est amovible) ou encore de la prise secteur.

Protection du cordon d’alimentation • Acheminer les cordons d’alimentation de manière à ce que personne

ne risque de marcher dessus et à ce qu’ils ne soient pas écrasés ou pincés par des objets.

Réparation-maintenance • Faire exécuter toutes les interventions de réparation-maintenance par un

technicien qualiﬁé. Aucun des éléments internes ne peut être réparé par l’utilisateur. Aﬁn d’éviter tout danger d’électrocution, l’utilisateur ne doit pas essayer de procéder lui-même à ces opérations car l’ouverture ou le retrait des couvercles risquent de l’exposer à de hautes tensions et autres dangers.

Fentes et orifices • Si le boîtier de l’appareil comporte des fentes ou des oriﬁces, ceux-ci servent à empêcher les

composants internes sensibles de surchauffer. Ces ouvertures ne doivent jamais être bloquées par des objets.

Lithium Batterie • Il a danger d’explosion s’ll y a remplacment incorrect de la batterie. Remplacer uniquement

avec une batterie du meme type ou d’un ype equivalent recommande par le constructeur. Mettre au reut les batteries usagees conformement aux instructions du fabricant.

Vorsicht

Stromquellen • Dieses Gerät sollte nur über die auf dem Produkt angegebene Stromquelle betrieben werden.

Dieses Gerät wurde für eine Verwendung mit einer Hauptstromleitung mit einem geerdeten (neutralen) Leiter konzipiert. Der dritte Kontakt ist für einen Erdanschluß, und stellt eine Sicherheitsfunktion dar. Diese sollte nicht umgangen oder außer Betrieb gesetzt werden.

Stromunterbrechung • Um das Gerät auf sichere Weise vom Netz zu trennen, sollten Sie alle Netzkabel aus der

Rückseite des Gerätes, aus der externen Stomversorgung (falls dies möglich ist) oder aus der Wandsteckdose

ziehen.

Schutz des Netzkabels • Netzkabel sollten stets so verlegt werden, daß sie nicht im Weg liegen und niemand

darauf treten kann oder Objekte darauf- oder unmittelbar dagegengestellt werden können.

Wartung • Alle Wartungsmaßnahmen sollten nur von qualiziertem Servicepersonal durchgeführt werden.

Die internen Komponenten des Gerätes sind wartungsfrei. Zur Vermeidung eines elektrischen Schocks versuchen Sie in keinem Fall, dieses Gerät selbst öffnen, da beim Entfernen der Abdeckungen die Gefahr eines elektrischen Schlags und/oder andere Gefahren bestehen.

Schlitze und Öffnungen • Wenn das Gerät Schlitze oder Löcher im Gehäuse aufweist, dienen diese zur

Vermeidung einer Überhitzung der empndlichen Teile im Inneren. Diese Öffnungen dürfen niemals von

anderen Objekten blockiert werden.

Litium-Batterie • Explosionsgefahr, falls die Batterie nicht richtig ersetzt wird. Ersetzen Sie verbrauchte Batterien

nur durch den gleichen oder einen vergleichbaren Batterietyp, der auch vom Hersteller empfohlen wird. Entsorgen Sie verbrauchte Batterien bitte gemäß den Herstelleranweisungen.

Instrucciones de seguridad • Español

Este símbolo se utiliza para advertir al usuario sobre instrucciones importantes de operación y mantenimiento (o cambio de partes) que se desean destacar en el contenido de la documentación suministrada con los equipos.

Este símbolo se utiliza para advertir al usuario sobre la presencia de elementos con voltaje peligroso sin protección aislante, que puedan encontrarse dentro de la caja o alojamiento del producto, y que puedan representar riesgo de electrocución.

Precaucion

Leer las instrucciones • Leer y analizar todas las instrucciones de operación y seguridad, antes de usar el

equipo.

Conservar las instrucciones • Conservar las instrucciones de seguridad para futura consulta. Obedecer las advertencias • Todas las advertencias e instrucciones marcadas en el equipo o en la

documentación del usuario, deben ser obedecidas.

Evitar el uso de accesorios • No usar herramientas o accesorios que no sean especiﬁcamente

recomendados por el fabricante, ya que podrian implicar riesgos.

安全须知 • 中文

这个符号提示用户该设备用户手册中有重要的操作和维护说明。

这个符号警告用户该设备机壳内有暴露的危险电压，有触电危险。

注意

阅读说明书 • 用户使用该设备前必须阅读并理解所有安全和使用说明。保存说明书 • 用户应保存安全说明书以备将来使用。遵守警告 • 用户应遵守产品和用户指南上的所有安全和操作说明。避免追加 • 不要使用该产品厂商没有推荐的工具或追加设备，以避免危险。

Advertencia

Alimentación eléctrica • Este equipo debe conectarse únicamente a la fuente/tipo de alimentación eléctrica

indicada en el mismo. La alimentación eléctrica de este equipo debe provenir de un sistema de distribución general con conductor neutro a tierra. La tercera pata (puesta a tierra) es una medida de seguridad, no puentearia ni eliminaria.

Desconexión de alimentación eléctrica • Para desconectar con seguridad la acometida de alimentación

eléctrica al equipo, desenchufar todos los cables de alimentación en el panel trasero del equipo, o desenchufar el módulo de alimentación (si fuera independiente), o desenchufar el cable del receptáculo de la pared.

Protección del cables de alimentación • Los cables de alimentación eléctrica se deben instalar en lugares

donde no sean pisados ni apretados por objetos que se puedan apoyar sobre ellos.

Reparaciones/mantenimiento • Solicitar siempre los servicios técnicos de personal calicado. En el interior no

hay partes a las que el usuario deba acceder. Para evitar riesgo de electrocución, no intentar personalmente la reparación/mantenimiento de este equipo, ya que al abrir o extraer las tapas puede quedar expuesto a voltajes peligrosos u otros riesgos.

Ranuras y aberturas • Si el equipo posee ranuras o oriﬁcios en su caja/alojamiento, es para evitar el

sobrecalientamiento de componentes internos sensibles. Estas aberturas nunca se deben obstruir con otros

objetos.

Batería de litio • Existe riesgo de explosión si esta batería se coloca en la posición incorrecta. Cambiar esta

batería únicamente con el mismo tipo (o su equivalente) recomendado por el fabricante. Desachar las baterías

usadas siguiendo las instrucciones del fabricante.

警告

电源 • 该设备只能使用产品上标明的电源。设备必须使用有地线的供电系统供电。第三条线（

地线）是安全设施，不能不用或跳过。

拔掉电源 • 为安全地从设备拔掉电源，请拔掉所有设备后或桌面电源的电源线，或任何接到市电

系统的电源线。

电源线保护 • 妥善布线，避免被踩踏，或重物挤压。维护 • 所有维修必须由认证的维修人员进行。设备内部没有用户可以更换的零件。为避免出现触

电危险不要自己试图打开设备盖子维修该设备。

通风孔 • 有些设备机壳上有通风槽或孔，它们是用来防止机内敏感元件过热。不要用任何东西

挡住通风孔。

锂电池 • 不正确的更换电池会有爆炸的危险。必须使用与厂家推荐的相同或相近型号的电池。按

照生产厂的建议处理废弃电池。

ii

FCC Class A Notice

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference.

2. This device must accept any interference received, including interference that may cause undesired operation.

The Class A limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at his own expense.

NOTE: This unit was tested with shielded cables on the peripheral devices. Shielded cables must be used with

the unit to ensure compliance with FCC emissions limits.

For more information on safety guidelines, regulatory compliances, EMI/EMF compliance, accessibility, and

related topics, click here.

VSC 500/700/700D User Guide • FCC Statement iii

Conventions Used in this Guide

In this user guide, the following are used:

NOTE: A note draws attention to important information.

TIP: A tip provides a suggestion to make working with the application easier.

CAUTION: A caution indicates a potential hazard to equipment or data.

WARNING: A warning warns of things or actions that might cause injury, death, or

other severe consequences.

Commands are written in the fonts shown here:

^AR Merge Scene,,Op1 scene 1,1 ^B 51 ^W^C

[01] R 0004 00300 00400 00800 00600 [02] 35 [17] [03]

E X! *X1&* X2)* X2#* X2!

CE

}

NOTE: For commands and examples of computer or device responses mentioned in

this guide, the character “0” is used for the number zero and “O” represents the capital letter “o.”

Computer responses and directory paths that do not have variables are written in the font shown here:

Reply from 208.132.180.48: bytes=32 times=2ms TTL=32

C:\Program Files\Extron

Variables are written in slanted form as shown here:

ping xxx.xxx.xxx.xxx —t

SOH R Data STX Command ETB ETX

Selectable items, such as menu names, menu options, buttons, tabs, and field names are written in the font shown here:

From the File menu, select New.

Click the OK button.

Copyright

Trademarks

All trademarks mentioned in this guide are the properties of their respective owners.

VSC 500/700/700D User Guide • Conventions iv

Contents

Introduction............................................................ 1

About the VSC 500/700/700D ............................ 1

Features .............................................................. 1

Application Example ........................................... 2

Rear Panel Connectors and Cabling .................... 3

Genlock and Vertical Interval Switching

(VSC 700 and 700D only) .................................. 5

Genlock Setup ................................................ 5

Oscilloscope Displays ....................................... 7

Optimizing the System ........................................ 8

Front Panel Features .......................................... 9

Menus, Configuration, and Adjustments ........... 10

Moving Through Menus by Using Front

Panel Controls ............................................. 10

Menu Overview ............................................ 11

Auto-Imaging Menu (Auto Set) ..................... 12

Output Configuration Menu

(Output Config) ........................................... 13

Filters Menu (Filters) ...................................... 14

Zoom Menu (Zoom) ...................................... 15

Genlock Menu (Genlock) .............................. 15

Exit Menu (Exit Menu) ................................... 16

Additional Functions ......................................... 16

Size Function ................................................ 16

Shift Function ............................................... 17

Freeze Mode ................................................. 17

Unit Reset Function ....................................... 18

Front Panel Security Lockout

(Executive Mode) ......................................... 18

Troubleshooting ................................................ 18

VSC Infrared Remote Control ............................ 20

Function SIS Commands: VSC 700/700D Only.. 25

Command and Response Table for Special

Function SIS commands: VSC 500/700/700D ... 26

Control Software for Windows ......................... 26

Installing the Program ................................... 26

Using the Control Program ............................ 27

Firmware Upgrade from the Extron Website ...... 28

Downloading the Latest Firmware to the PC.. 28 Uploading the firmware from the PC to the

VSC ............................................................ 29

Reference Information ...................................... 30

Specifications: VSC 500 .................................... 30

Specifications: VSC 700 and 700D .................... 31

Included Parts ................................................... 34

Accessories ....................................................... 34

Firmware Upgrade Chip Installation .................. 35

Mounting the VSC ........................................... 36

Tabletop or Desktop Placement ..................... 37

Rack Mounting ............................................. 37

Serial Communication ........................................ 21

RS-232 Programming Guide .............................. 22

Host-to-VSC Communications ....................... 22

Video Scan Converter-initiated Messages ...... 22

Error Responses............................................. 23

Using the Command and Response Tables .... 23

Command and Response Table for SIS

Commands: VSC 500/700/700D ...................... 24

Command and Response Table for SIS

Commands: VSC 700/700D Only ..................... 25

Command and Response Table for Special

VSC 500/700/700D User Guide • Contents v

VSC 500/700/700D User Guide • Contents vi

Introduction

About the VSC 500/700/700D

The Extron VSC 500, 700, and 700D are computer-to-video scan converters that can convert computer images up to 1920 x 1200 for output as composite video, S-video, component video, SDI (VSC 700D), and/or RGB video. Applications include videoconferencing, video recording, and viewing of images on an NTSC or PAL monitor or other display device.

Key features include automatic setup of centering and sizing controls, horizontal filtering, an LCD window for user-friendly menu selections, memory presets (IR remote control feature), and a buffered loop-through for local monitor output. The VSCs can be controlled via the front panel, the optional IR remote control, or RS-232 commands.

Features

• Autoscanning — Automatically recognizes and down converts the incoming computer

image, up to 1920 x 1200 resolution and 100 kHz horizontal and 120 Hz vertical scan rates.

• Input — Via a 15-pin HD female VGA connector (VSC 500) or BNC connectors (VSC

700/700D).

• Outputs — Simultaneously outputs RGB or component video, composite video, S-video,

and SDI (VSC 700D).

• Memory presets — Recall up to eight user presets that can be stored and accessed via

the optional IR remote.

• Auto-Image™ setup — Automatic sizing and centering function to fill the output

display screen.

• Centering and sizing and controls — Allow for user-friendly positioning and sizing of

the image on-screen.

• Freeze/Reset button — The freeze function locks the output display to the current

image.

• Front panel security lockout — Locks out all front panel functions except centering

(shifting) to prevent accidental changes to adjustments.

• RS-232 remote control — An RS-232/RS-422 control port utilizes the Extron Simple

Instruction Set (SIS™) of basic ASCII commands.

• Genlocking (VSC 700 and VSC 700D only) — Allows for the synchronizing of multiple

input devices to a common external timing signal so that the switch between input devices will be clean.

• Horizontal filtering — Four selectable horizontal filters prevent aliasing or pixel

elimination so that less detail is dropped when the image is scanned from left to right.

• Buffered loop-through — Provides a local monitor output, enabling the computer

input signal to be monitored without the need for a separate distribution amplifier.

VSC 500/700/700D User Guide • Introduction 1

Installation and Operation

Application Example

The illustration below is one example of using the VSC 500.

Extron VSC Remote

Handheld IR Remote Control, Optional

B/B-YG/YR/R-Y

VID

V

H

OUTPUTS

BUFFERED

LOOP-THROUGH

0.3A

RGB INPUT

INPUTS

100-240V

Extron VSC 500

Scan Converter

50/60 Hz

TouchLink

Control System

™

ON

F F O

L DISP UT M

SCRE P U

SCRE W DO

R C V

DVD

C DO M A C

P

O T P A L

C P

AY E

EN

EN N

TCP/IP

®

100 Y A

K

L

N

E R

LI

T

AC

PU

3

IN

1

IR

31

4

M

3

O

C

2

X

R

1

4

0

TX

5 2

2

IPL

1

4

2

R

RS-232

/422

S-VIDEO

RS-232

3

PC

Figure 1. VSC 500 Application Example

VSC 500/700/700D User Guide • Installation and Operation 2

Videoconferencing System

VCR/DVD

Rear Panel Connectors and Cabling

100-240V 0.3A

BUFFERED

LOOP-THROUGH

3a

OUTPUTSINPUTS

4

50/60 Hz

RGB INPUT

1

2a

Figure 2. VSC 500 Rear Panel Connectors

2b

H/HVGB

100-240V 0.3A

50/60 Hz

1

R

RGB

3b

V

OUTPUTSINPUTS

4

Figure 3. VSC 700 Rear Panel Connectors

2b

H/HVGB

100-240V 0.3A

R

V

B/B-YG/YR/R-Y

S-VIDEO

VIDH/HV V

5

B/B-YG/YR/R-Y

S-VIDEO

VIDH/HV VH/HV V

5

RS-232

/422

6

7

IN

OUT

GENLOCK

8

6

RS-232

/422

7

9

IN

SDIB/B-YG/YR/R-Y

S-VIDEO

RGB

50/60 Hz

1

Figure 4. VSC 700D Rear Panel Connectors

3b

4

VIDH/HV VH/HV V

OUTPUTSINPUTS

5

OUT

RS-232

GENLOCK

/422

8

6

7

NOTE: RGB, component video, composite video, S-video, and SDI video (VSC 700D

only) are output simultaneously.

a AC power connector — Plug a standard IEC power cord into this connector to

connect the scan converter to a 100 to 240 VAC, 50 Hz or 60 Hz power source.

b

a. RGB (computer) input VGA connector — Connect a computer video source

(RGBHV, RGBS, RGsB) via this female VGA 15-pin connector.

TIP: D connector. Pins 4, 10, and 11 are internally grounded for ID bit termination.

VSC 500/700/700D User Guide • Installation and Operation 3

b. RGB (computer) input BNC connectors — Connect a computer video source

51

(RGBHV, RGBS, RGsB) via these five female BNC connectors. Connect cables for the appropriate signal type, as shown here.

R

GB

H/HV

V

R

GB

H/HV

V

RGBHV

R

G

RGsB

B

RGBS

H/HV

V

c

a. Buffered loop-through VGA connector — For local monitor output of the input,

connect a monitor to this female VGA 15-pin HD connector.

b. Buffered loop-through BNC connectors — For local monitor output of the

input, connect a monitor to these five female BNC connectors. Connect cables for the appropriate signal type as shown in É above.

d Output BNC connectors — Connect coaxial cables from a display device to these five

female BNC connectors for RGBHV, RGBS, RGsB, or component video output, as follows:

HV

OUTPUTS

RGBHV

V

H

RGsB

B/B-YG/YR/R-Y

H

RGBS

B/B-YG/YR/R-Y

H

R-Y, Y, B-Y

B/B-YG/YR/R-Y

V

OUTPUTS

B/B-YG/YR/R-Y

V

e Composite video output connector — Using a coaxial cable, connect a composite

video display device to this female BNC connector.

f S-video output connector — Connect an S-video output device to this female 4-pin

mini DIN connector.

g RS-232/RS-422 port — This connector provides for two-way RS-232/RS-422

communication. See “Serial Communication”, for information on how to install and use the control software and SIS commands.

The default protocol is 9600 baud, 1 stop bit, no parity, and no flow control.

The rear panel RS-232/RS-422, 9-pin connector has the following pin assignments:

Pin RS-232 function Description

1 No connection

2 Tx Transmit data

3 Rx Receive data

4 Tx 2 Transmit data

5 Gnd Signal ground

6 No connection

7 No connection

8 Rx 2 Receive data

9 No connection

96

DB9 Pin Locations

Female

VSC 500/700/700D User Guide • Installation and Operation 4

Pin RS-422 function Description

1 No connection

2 Tx- Transmit ground

3 Rx- Receive ground

4 No connection

5 Gnd Signal ground

6 No connection

7 Rx+ Receive data

8 Tx + Transmit data

9 No connection

h Genlock input and output connectors — Connect an external blackburst signal to

the input (In) female BNC connector for genlocking the video signal in broadcast or other sync-critical applications.

Connect any downstream equipment, which requires genlocking, to the output (Out)

female BNC connector to route the blackburst signal throughout the system in broadcast or other sync-critical applications. See Genlock and Vertical Interval Switching.

i SDI (serial digital interface) connector — Connect an SDI signal to this female BNC

connector.

Genlock and Vertical Interval Switching (VSC 700 and 700D only)

For vertical interval switching (to allow clean switching between signals from several devices during the vertical blanking period of each signal), a composite sync signal can be applied at the Genlock In connector, and it can also be passed to another device via the Genlock Out connector.

If the genlock connectors are used only for vertical interval switching, no horizontal or subcarrier phase adjustments are required.

Genlock Setup

Genlock differs from simple vertical interval switching in that an external device (a black burst generator) generates a reference sync signal for the system, and every device that uses that signal has its output horizontal signal and subcarrier phases adjusted to exactly match that of the generator to allow precise timing and full synchronization. Genlocked systems produce cleaner switches between inputs than do those without this type of synchronization.

An oscilloscope is required for genlock setup, and a vectorscope is recommended. Waveform monitors of types other than a vectorscope may give the appearance that timing is adjusted correctly when it is 180 degrees out of phase, which results in incorrect colors or picture artifacts.

To synchronize the video output of the VSC with a genlock signal, follow these steps:

NOTE: All equipment in the system must be powered up and turned on for at least 15

to 20 minutes before genlock setup adjustments can be made and before the equipment is used in a genlocked application.

1. Power up and turn on all the devices that will use the genlock signal. The devices must

be on for at least 15 to 20 minutes before proceeding with any adjustments.

2. Connect the active timing source signal to the Genlock In connector on the rear panel.

VSC 500/700/700D User Guide • Installation and Operation 5

3. Connect the video input signals to the VSC, as described previously in this section.

4. Connect the oscilloscope (“scope”) probe A to the Genlock Out connector. This will

provide the reference signal of the scope. In order to avoid altering the genlock signal, use the cabling configuration that will be used in the installation. Either connect the genlock signal cable from the scope to the next device in the system to be timed, or provide 75 ohm termination at the genlock output of the VSC.

Timing Source

OUT

100-240V 0.3A

50/60 Hz

75 ohm Terminator

R

RGB

To Scope

Probe B

H/HVGB

V

OUTPUTSINPUTS

IN

SDIB/B-YG/YR/R-Y

S-VIDEO

VIDH/HV VH/HV V

OUT

GENLOCK

RS-232

/422

75 ohm Terminator

To Scope

Probe A

5. Connect scope probe B to the composite video output connector (VID) of the VSC.

Either connect the genlock signal cable from the scope to the next device in the system to be timed, or provide 75 ohm termination at the composite output of the VSC as shown in the previous diagram.

6. Using the instructions for the scope you are using, set the scope to view the horizontal

phases of the signal. Adjust the horizontal phase by rotating the Adjust horizontal ([) knob (see the “Genlock Menu” section in this chapter). Adjust the horizontal phase until there is no (0°) difference between the composite video output’s horizontal sync phase and the genlock signal’s horizontal phase. See the “Oscilloscope Displays” section.

7. Set the scope to view the subcarrier signals. Adjust the sub phase by rotating the Adjust

vertical ({) knob until there is a zero phase difference between the genlock signal and the NTSC/PAL output (see the “Genlock Menu” section).

8. View the horizontal phases again. If the phase difference is not zero, repeat steps 6 and

7 until the settings do not change.

9. Once the settings are stable, disconnect the oscilloscope, and reconnect the genlock

cables.

10. Check the displays for proper colors and for undesirable artifacts in the images. Make

adjustments as necessary.

11. If other VSCs are part of this genlock daisy chain, connect the oscilloscope to each

device, and repeat this procedure.

VSC 500/700/700D User Guide • Installation and Operation 6

Oscilloscope Displays

What you see on the oscilloscope while adjusting the VSC to match the genlock signal depends on the type of signal used, the type of oscilloscope, and the procedure the scope requires. This section shows some examples of oscilloscope displays.

The following diagram shows the genlock input signal (top) and an out-of-alignment NTSC composite sync output signal (bottom) displayed on a waveform monitor to check for alignment. When the phases are aligned, the wave peaks on the bottom waveform should line up with those in the reference signal above it.

Figure 5. Superimposed Waveforms

Genlock Input Signal

NTSC Composite Output Signal

With this method there is no way to know if the signals are 180º out of phase. A delayed sweep on a time-based scope would allow a more accurate display of the input and output signal phase relationships.

A vectorscope is more accurate than a waveform monitor. The following diagram shows an example of a vectorscope display when the horizontal phase is adjusted to align it with the burst (genlock) vector. Adjust the horizontal phase by rotating the Adjust horizontal ([) knob until the difference between the two vectors is 0º. This example shows black burst only (with no color). The burst vector is pointing to the left from the center.

0

10

350

340

330

320

310

300

290

280

270

260

250

240

230

220

210

200

190

20

30

40

50

60

70

80

90

100

110

120

130

140

150

160

170

180

Figure 6. Vectorscope Screen During Horizontal

Phase Adjustment

VSC 500/700/700D User Guide • Installation and Operation 7

The following diagram shows an example of a view of a vectorscope during adjustment of the color subcarrier phase (SC/H). The subcarrier phase should be aligned to 0º (indicated in the figure by the triangle.

0

10

20

30

40

50

60

70

80

90

100

110

120

130

140

150

160

170

180

A1

A2

A3

B1

B2

B3

+40

-40

350

340

330

320

310

300

290

280

270

260

250

240

230

220

210

200

190

Figure 7. Vectorscope Screen During Color Subcarrier

Phase Adjustment

Optimizing the System

For optimal performance, follow the steps in this section in order when setting up the VSC and its input and output devices.

Select the output standard

From the Video standard submenu, select the output standard (see the Video standard

submenu section).

Size the image to fill the screen

1. Size and center the displayed image to fill the output screen (see the Auto-Imaging

2. Press the Size button on the front panel (see the Front Panel Features section).

3. Rotate the horizontal and vertical adjustment knobs to resize the displayed image.

4. Press the Size button again to turn the size feature off.

5. Center the picture by rotating the horizontal and vertical adjustment knobs. Observe the

6. Repeat steps 1 through 5 as needed.

• NTSC (default)

• PAL

Menu section).

Observe the picture on screen as you adjust the controls. The Min/Max LED will light red whenever the minimum or maximum limit of an adjustment knob is reached.

picture on screen as you adjust the controls. The Min/Max LED will light red whenever the minimum or maximum limit of an adjustment knob is reached.

VSC 500/700/700D User Guide • Installation and Operation 8

Select the filtering levels

1. From the Filters menu, select the Flicker filter adjustment submenu (see the

Filters menu section). Rotating the horizontal or vertical adjustment knob and

observing the image, select the filtering level that produces the least amount of flickering.

2. From the Horizontal filter adjustment submenu, rotate the horizontal or vertical

adjustment knob to reduce loss of detail in the scan converted image.

3. From the Encoder adjustment submenu, rotate the horizontal or vertical adjustment

knob to select from among encoding levels to maintain image sharpness.

NOTE: If the filters are set before the image size is adjusted, you must set the filters

Front Panel Features

FREEZE/

RESET

IR

again after adjusting the image size..

NEXTMENU

SIZE

CENTER/PAN/SIZE

VSC 500

SCAN CONVERTER

MIN/MAX

1

2

3

4

5

6

7 8

9

10

11

Figure 8. VSC Front Panel Features

a Infrared remote sensor — This sensor is used to receive infrared (IR) signals from the

IR remote control. The IR remote control must be pointed directly at this sensor for best results. See the VSC Infrared Remote Control section.

b Freeze and Reset button — Press this button to “freeze” or lock the output display

of the scan-converted image to the current image. While in this mode, all front panel controls will be disabled and the Freeze and Reset LED (see c ) will light green. Pressing this button again will reset (disable) the freeze function and enable the front panel controls.

Pressing this button while in the sizing, centering (shifting), or filtering menus will

reset those menu settings to the factory default. See the Size function section, Shift

function section, and Filters Menu section.

NOTE: The scan converter stores the current input image and will not drop the

frozen output display when the input signal is lost.

The image on the buffered loop-through display will not be frozen.

c Freeze and Reset LED — When the Freeze and Reset button is pressed, this indicator

lights green.

d LCD — This two-row liquid crystal display provides a way to see the menus and options

for setting up the scan converter.

e Menu button — Press this button to enter the setup main menus and to move from

menu to menu.

f Next button — Press this button to enter a specific submenu of a selected main menu.

VSC 500/700/700D User Guide • Installation and Operation 9

NOTES: • Press the Next and Size buttons simultaneously for two seconds to enable

or disable the front panel security lockout feature. When this feature is enabled, adjustments and changes to the scan converter setup cannot be made from the front panel controls, but centering adjustments can still be made using the horizontal and vertical adjustment knobs. See the Front panel security lockout (executive mode) section in this chapter.

• Pressing the Menu and Next buttons simultaneously while applying power

to the VSC will reset the VSC to factory default settings (see the Unit

Reset Function section).

g Size button — Press this button and rotate the horizontal and vertical adjustment

knobs to resize the displayed image horizontally and vertically.

h Size LED — When the Size button is pressed, this indicator lights green. i Horizontal adjustment knob ([) — In the menu system, rotate this knob to scroll

through menu options and make adjustments. Horizontal sizing and centering are also adjusted with this knob when the image size does not exceed screen size. When the image size exceeds screen size, horizontal panning can be adjusted from the Zoom menu (see Zoom Menu in this section).

NOTE: When not in a menu, rotating this knob will shift the image horizontally.

j Vertical adjustment knob ({) — In the menu system, rotate this knob to scroll

through menu options and make adjustments. Vertical sizing and centering can be adjusted with this knob when the image size does not exceed screen size. When the image size exceeds screen size, vertical panning can be adjusted from the Zoom menu (see Zoom Menu in this section).

NOTE: When not in a menu, rotating this knob will shift the image vertically.

k Min/Max LED — This indicator lights red whenever the minimum or maximum limit

of an adjustment using the horizontal ([) or vertical ({) adjustment knob has been

Menus, Configuration, and Adjustments

Moving Through Menus by Using Front Panel Controls

reached.

VSC configuration and adjustments can be performed by using the Windows®-based control program (see chapter three for details) or by using the front panel controls and the menus that are displayed on the VSC’s LCD screen.

1. Menu button — Press the Menu button to activate menus and to scroll to the main

menus. After ten seconds of inactivity, the VSC will time out and return to the default menu cycle.

2. Next button — Press the Next button to move between the submenus of a selected

main menu.

3. Adjust ([, {) knobs — In configuration mode rotate the Adjust horizontal

([) knob and Adjust vertical ({) knob to scroll through submenu options and to make adjustment selections. Refer to the flowcharts in this chapter and to specific sections for explanations on knob adjustments.

VSC 500/700/700D User Guide • Installation and Operation 10

Menu Overview

The default menus appear on the LCD when no adjustments are actively being made. They cycle between the screen showing the name of the VSC (VSC 500/700/700D) and the screen that shows the horizontal and vertical frequencies of the input signal, as shown below.

Power

on

Figure 9. Default menu cycle with input signal

Extron

VSC 500

2 sec.

31.46KHz

59.94 Hz

Power

on

Extron

VSC 500

2 sec.

No

Signal

Figure 10. Default menu cycle without input signal

NOTES: From any menu or submenu, after ten seconds of inactivity the VSC will save all

adjustment settings and time out to the default menus.

The main menus are as shown in the following flowcharts. The main menus for the VSC 500, 700, and 700D are identical except for the additional genlocking menu for the VSC 700 and 700D. Use the Menu button to scroll between main menus.

Power

on

Extron

VSC 500

2 sec.

MENU

Auto Set

NEXT=Go

MENU

Output Config

MENU

Filters

MENU

Zoom

MENU

Exit

Menu

31.46KHz

59.94 Hz

MENU

Power

on

Extron

VSC 700D

2 sec.

MENU

Auto Set

NEXT=Go

MENU

Output Config

MENU

Filters

MENU

Zoom

MENU

Genlock

MENU

Exit

Menu

31.46KHz

59.94 Hz

MENU

Figure 11. Main Menus for the VSC 500 Figure 12. Main Menus for the

VSC 700 and 700D

VSC 500/700/700D User Guide • Installation and Operation 11

Auto-Imaging Menu (Auto Set)

The following flowchart illustrates the Auto-Image™ feature. Pressing the Next button will display the submenu and automatically size and center the displayed image to fill the output screen.

Power

on

Extron

VSC 500

2 sec.

MENU

Auto Set

NEXT=Go

31.46KHz

59.94 Hz

Auto Set

...

Auto imaging

• automatically sizes and centers the input to fill the screen

Figure 13. Auto Imaging Menu

NOTES: • If you press the Menu button while a submenu is active, the next main menu

becomes active. For example, the menu changes from the Auto Set submenu to the Output Configuration main menu.

• To return to the default menu cycle, let the VSC time out for 10 seconds, or

press the Menu button until the Exit Menu menu appears, then press the Next button.

VSC 500/700/700D User Guide • Installation and Operation 12

Output Configuration Menu (Output Config)

The following flowchart provides an overview of the Output Configuration menu.

Auto Set

NEXT=Go

MENU

Config

Black

Display screen if no input

• Black (default)

• Bars [color bars]

Output

RGBHV

Sync formats

• RGBHV (default)

• RGBS

• RGsB

• Component

• On

• Off (default)

Pedestal

PAL OFF

NTSC

Video standard

• NTSC (default)

• PAL

NTSC ON

Set NTSC pedestal on or off

• On (default)

• Off

Output signal submenu (Output)

The VSC will simultaneously output RGB, Composite video, S-video, and SDI (VSC 700D only). The RGB type must be selected from this submenu.

The VSC Rotate the horizontal ([) or vertical adjustment knob ({) to select from the following sync formats:

• RGBHV (default)

• RGBS

• RGsB

• Component

Video standard submenu (Standard)

The VSC offers a choice of video standards. Rotate the horizontal ([) or vertical adjustment knob ({) to select from the following video standards:

• NTSC (default)

• PAL

Set NTSC pedestal submenu (Pedestal NTSC)

The pedestal for NTSC video format may be turned on or off. Pedestal is an offset that separates the active video from the blanking level. When pedestal is set to Off, black and blanking level are the same because there is no longer an offset between blanking level and active video. Rotate the horizontal ([) or vertical adjustment knob ({) to turn the pedestal on or off.

Set PAL pedestal submenu (Pedestal PAL)

The pedestal for PAL video format may be turned on or off. Rotate the horizontal ([) or vertical adjustment knob ({) to turn the pedestal on or off.

VSC 500/700/700D User Guide • Installation and Operation 13

No input signal display type submenu (No Input)

When no input is present, the VSC offers two types of outputs. Rotate the horizontal ([) or vertical adjustment knob ({) to select from among the following display types when no input signal is present:

• Black screen (default)

• Bars (color bars)

Filters Menu (Filters)

The following flowcharts provides an overview of the Filters menu.

Output Config

MENU

Filters Flicker

NEXT NEXT

0

Flicker control

• 4 levels (0 - 3)

with a default of 1

Figure 15. VSC 500 Filters Menu

Output

Config

MENU

Filters

0

Flicker control

• 4 levels (0 - 3) with a default of 1

H Filter

0

Horizontal filter

• 4 levels (0 - 3) with a default of 1

Encoder

0

Sharpness control

• 4 levels (0 - 3) with a default of 2

Flicker filter adjustment submenu (Flicker)

Rotate the horizontal ([) or vertical adjustment knob ({) to select from four levels (0 to 3) of filtering to reduce display output flicker. The default is 1.

Horizontal filter adjustment submenu (H Filter)

Rotate the horizontal ([) or vertical adjustment knob ({) to select from four levels (0 to 3) of horizontal filtering to reduce loss of detail in the scan converted video image. The default is 1.

VSC 500/700/700D User Guide • Installation and Operation 14

Encoder adjustment submenu (Encoder)

Rotate the horizontal ([) or vertical adjustment knob ({) to select from four levels (0 to 3) of encoding to maintain image sharpness. The default is 2.

Zoom Menu (Zoom)

The following flowchart provides an overview of the Zoom menu.

Filters

MENU

Zoom Hzm 0512

NEXT NEXT

Vzm 0512

Zoom control

• Zoom in and out starting with the current size (default is 512)

Figure 17. Zoom Menu

Zoom in/out adjustment submenu (Zoom)

Rotate the horizontal ([) or vertical adjustment knob ({) to adjust the zoom settings of a displayed image. The zoom adjustment increases or decreases the overall size of an image and is based on the current size setting. See Front Panel Features in this section for a description of the Size button.

NOTE: The default value for horizontal and vertical size is 0512. The default values

for the horizontal and vertical shift are 2048 and 1024, respectively. The actual minimum and maximum values will vary and are based on the incoming scan rate.

Genlock Menu (Genlock)

The following flowchart describes the Genlock menu. Genlocking is available on the VSC 700 and 700D only.

Zoom

MENU

Genlock Hph Sub

NEXT NEXT

128 128

Horizontal phase and Subcarrier phase

• Adjust either phase from 0 to 255 (default is 128).

Figure 18. VSC 700 and 700D Genlock Menu

Horizontal and Subcarrier Phase submenu (Hph Sub)

Rotate the horizontal ([) and vertical adjustment knob ({) to adjust the horizontal phase and color subcarrier phase, respectively (see Genlock and Vertical Interval Switching in this section). Adjust either phase from 0 to 255. The default is 128.

VSC 500/700/700D User Guide • Installation and Operation 15

Exit Menu (Exit Menu)

The following flowchart describes the Exit menu. Pressing the Next button from this menu will return you to the default menu cycle.

Zoom

MENU

Extron

VSC 500

2 sec.

31.46KHz

59.94 Hz

Additional Functions

Size Function

Exit

Menu

In addition to the main menu system, there are several other functions that are featured by the VSC 500, 700, or 700D. Image sizing, shifting, freezing, a unit reset function, and an executive mode to disable the front panel controls are also available.

Press the Size button at any time to adjust the size of a displayed image.

Hsz 0512

Vsz 0512

Size control

• Increase or decrease the size of the image horizontally (default is 512) or vertically (default is 512)

NOTE: The adjustment range depends on the output resolution selected.

Figure 20. Size Adjustment

Rotate the horizontal knob ([) and vertical adjustment knob ({) to adjust the horizontal and vertical dimensions, respectively, of the image. The adjustment setting, which is displayed in the menu display, varies according to the resolution of the display device. The defaults are 512 for both the horizontal and vertical size.

The Size LED will light green when the Size button is pressed, and the Min/Max LED will light red whenever the adjustment range has reached its limit. Pressing the Size button again returns you to the default menu cycle, and pressing the Next button advances you to the Shift menu, as described below (see Front Panel Features in this section).

VSC 500/700/700D User Guide • Installation and Operation 16

Shift Function

The following flowchart describes the shift feature. Shift an image to center it or move it horizontally and vertically. From the default cycle, rotating either adjustment knob will display the Shift menu. The Shift menu will also display when the Next button is pressed from the Size menu.

2 sec.

Hsh 2048

Vsh 1024

Shift control

• Shift or center the image horizontally (default is 2048) or vertically (default is 1024).

31.46KHz

59.94 Hz

NOTE: The Shift menu can also be displayed by turning either adjustment knob while in the default cycle.

Hsz 0512

Vsz 0512

Extron

VSC 500

NEXT NEXT

Figure 21. Shift Adjustment

Rotate the horizontal ([) or vertical adjustment knob ({) to shift the image horizontally or vertically, respectively.

The Min/Max LED will light red whenever the adjustment range has reached its limit. Pressing the Next button returns you to the Size menu.

NOTE: The default value for horizontal and vertical size is 0512. The default values

for the horizontal and vertical shift are 2048 and 1024, respectively. The actual minimum and maximum values will vary and are based on the incoming scan rate.

Freeze Mode

The displayed image may be prevented from being changed by pressing the Freeze and Reset button at any time to enable this function. The Freeze and Reset LED will light green when this button is pressed. Pressing the Freeze and Reset button again disables this function (see note below) (see Front Panel Features in this section).

NOTE: If freeze mode is enabled, pressing the Next button from the Auto Set main

menu will disable freeze mode.

Extron

VSC 500

2 sec.

Image

Frozen

31.46KHz

59.94 Hz

NOTE: The Freeze and Reset button may be pressed

FREEZE/

RESET

at any time and from any menu to freeze the image. Press again to unfreeze the image.

Figure 22. Freeze Function

VSC 500/700/700D User Guide • Installation and Operation 17

Unit Reset Function

To reset the VSC to the factory default settings, apply power to the VSC while pressing the Menu button.

Power

MENU

AND

on

NOTE: Press and hold the Menu button, while applying power, to reset the VSC to factory default values.

Unit

Reset

Figure 23. Unit reset function

Front Panel Security Lockout (Executive Mode)

To prevent accidental changes to settings, simultaneously press the Next and Size buttons for two seconds to enable the front panel security lockout (Executive mode) of the VSC. Executive mode locks all front panel functions except centering (shifting). When executive mode is active, all functions and adjustments can still be made through RS-232 control. For details on RS-232 control, see the “Serial Communication” section.

To disable Executive mode, simultaneously press the Next and Size buttons again for two seconds.

Extron

VSC 500

2 sec.

NEXT SIZE

X-Mode

Enabled

31.46KHz

59.94 Hz

NOTE: Simultaneously press the Next and Size buttons for two seconds to enable Executive mode and lock the front panel buttons. Executive mode may be enabled at any time and while in any menu. Press Next and Size again to disable Executive mode.

Troubleshooting

NEXT SIZE

X-Mode

Disabled

Figure 24. Front Panel Security Lockout

The image should appear properly on the screen.

If the image does not appear

1. Ensure that all devices are plugged in.

2. Make sure that each device is receiving power.

3. Check the cabling, wiring, and grounding, and make adjustments as needed.

4. To test the system setup and output, substitute a video test generator for the computer

input.

5. Confirm that the input is receiving a signal with a compatible scan rate (horizontal

frequency between 24 kHz and 100 kHz, and a vertical frequency of 50 Hz to 120 Hz).

6. Call the Extron customer support hotline if needed. Be prepared to discuss the steps

you have taken and the equipment involved.

VSC 500/700/700D User Guide • Installation and Operation 18

If the image does not display correctly

Symptoms Solutions

The picture is shifted off the screen edges.

The picture appears without color.

In a genlocked system, displayed color is incorrect.

The image still does not display correctly.

Adjust the centering and sizing controls ( , ).

Adjust the hue/ tint/ color controls on display device. Make sure that the video display/ recording equipment is using the same standard (NTSC or PAL) as the VSC.

The color subcarrier phase (Sub Phase) might require readjustment.

Call the Extron customer support hotline.

If the scan converter does not respond to controls

Symptoms Solutions

The picture does not move on screen when the horizontal and vertical centering controls are rotated.

The VSC responds to adjustments made via the front panel, but not to selections from the IR remote control.

The VSC may be set for executive mode. Adjustments can be made via RS-232 control, or exceutive mode can be disabled by simultaneously pressing the Next and Size buttons for 2 seconds.

Signals from the IR remote control may not be reaching the VSC. Change the placement of the scan converter so that the IR signals have a clear transmission path between the remote control and the VSC.

There is no response to commands from the RS-232 controller.

Ensure that the baud rate (9600 baud) and communication protocol are set correctly.

VSC 500/700/700D User Guide • Installation and Operation 19

VSC Infrared Remote Control

The optional VSC IR remote control, shown at right, replicates all of the front panel controls except the Menu and Next buttons. If Executive mode has been enabled on the VSC, input selection and adjustments can still be made from the remote control or the Windows-based control program (via an RS-232 device) to configure the video scan converter (see“Serial Communication” for details).

The topmost part of the remote control features the Horizontal filter buttons, a Freeze On and Off button, and the Vertical filter buttons.

Select input 1 or 2 via the Inputs buttons.

The middle portion of the VSC remote control features the Size and Shift buttons.

The bottom portion of the remote control features Presets 1 - 8. The presets save the input rate, the output type, sizing, shifting, and filtering information. After properly setting up an image, press the Store button, then press a preset button to save the settings to the selected preset button. To retrieve a preset, press the desired preset button.

Use the Zoom button to zoom in and zoom out of an image.

NOTE: The presets feature is only available through

the IR remote control. For a detailed description of the other VSC features and functions that are accessed by the remote control, see earlier sections of this chapter.

VSC 500/700/700D User Guide • Installation and Operation 20

Serial

51

Communication

The VSC 500, 700, and 700D can be remotely controlled via a host computer or other device (such as a control system) attached to the rear panel RS-232/422 connector. The control device (host) can use either the Extron Simple Instruction Set (SIS™) commands or the graphical control program for Windows.

The video scan converter uses a protocol with:

• 9600 baud

• 1 stop bit

• no parity

• no flow control

The rear panel RS-232/422 9-pin D connector has the following pin assignments:

Pin RS-232 function Description

1 No connection

2 Tx Transmit data

3 Rx Receive data

4 Tx 2 Transmit data

5 Gnd Signal ground

6 No connection

7 No connection

8 Rx 2 Receive data

9 No connection

96

DB9 Pin Locations

Female

Pin RS-422 function Description

1 No connection

2 Tx- Transmit ground

3 Rx- Receive ground

4 No connection

5 Gnd Signal ground

6 No connection

7 Rx+ Receive data

8 Tx + Transmit data

9 No connection

VSC 500/700/700D User Guide • Serial Communication 21

RS-232 Programming Guide

Host-to-VSC Communications

SIS commands consist of one or more characters per field. No special characters are required to begin or end a command sequence. When the VSC determines that a command is valid, it executes the command and sends a response to the host device. All responses from the

VSC to the host end with a carriage return and a line feed (CR/LF = end of the response character string. A string is one or more characters.

Video Scan Converter-initiated Messages

When a local event such as a front panel selection or adjustment takes place, the VSC responds by sending a message to the host. No response is required from the host. The VSC-initiated messages are listed here (underlined).

The VSC sends the copyright message when it first powers on. Vx.xx is the firmware version number.

]), which signals the

VSC 500/700/700D User Guide • Serial Communication 22

Error Responses

When the VSC receives a valid SIS command, it executes the command and sends a response to the host device. If the video scan converter is unable to execute the command because the command is invalid or it contains invalid parameters, it returns an error response to the host.

The error response codes and their descriptions are as follows:

• E01 – Invalid input channel number (the number is too large)

• E09 – Invalid function number (the number is too large)

• E10 – Invalid command

• E13 – Invalid value (the number is out of range/too large)

Using the Command and Response Tables

The command and response table lists valid command ASCII codes, the video scan converter’s responses to the host, and a description of the command’s function or the results of executing the command. Lower case characters are acceptable in the command field unless otherwise indicated. The following ASCII to HEX conversion table is for use with the command/response table.

ASCII to Hex Conversion Table

Space

•

Symbol Definitions

=

X1)

Picture adjustment range (see the note below)

=

X1! X1$ E

]

Filter adjustment range (0 - 3)

=

Adjustment range (0 - 127)

=

Escape key

=

CR/LF (carriage return/line feed) (hex 0D 0A)

NOTE: The default value for horizontal and vertical size is 0512. The default values

for the horizontal and vertical shift are 2048 and 1024, respectively. The actual minimum and maximum values will vary and are based on the incoming scan rate.

VSC 500/700/700D User Guide • Serial Communication 23

}

•

X!

X@

=

Carriage return (hex 0D)

=

Space

=

Horizontal and vertical frequencies (listed to two decimal places, that is xx.xx)

=

On/off status where: 0 = off/ disable, 1 = on/enable

Command and Response Table for SIS Commands: VSC 500/700/700D

Command Description ASCII Command Response Additional Description

Horizontal Shift

Specify the horizontal centering value

Decrement one step

Increment one step

View the horizontal centering value

Vertical Shift

Specify the vertical centering value

Decrement one step

Increment one step

View the vertical centering value

Horizontal Size

Specify the horizontal size value

Decrease horizontal size one step

Increase horizontal size one step

View the horizontal size value

Vertical Size

Specify the vertical size value

Decrease vertical size by one step

Increase vertical size by one step

View the vertical size value

Zoom Mode

Zoom in

Zoom out

Freeze Mode

Enable freeze mode

Disable freeze mode

View freeze mode status

Front Panel Security Lockout (executive mode)

Enable executive mode

Disable executive mode

View executive mode status

Zap - Reset to Default Settings

System reset

X1) H Hph X1) ]

-H

+H

H

Hph

X1) ]

Hph

X1)]

X1) / Vph X1)]

-/

+/

/

Vph

X1)]

Vph

X1)]

X1) : Hsz X1)]

-:

+:

:

Hsz

]

Hsz

]

X1)]

X1) ; Vsz X1)]

-;

+;

;

+{

-{

1F

0F

F

1X

0X

X

EzXXX}

Vsz

]

Vsz

]

X1)]

Zom

]

Zom

]

Frz 1

]

Frz 0

]

X@]

Exe 1

Exe 0

X@ ]

]

ZapXXX ]

Specify the centering value

Shift left one step

Shift right one step

Show the horizontal centering value

Specify the centering value

Shift down one step

Shift up one step

Show the vertical centering value

Specify the horizontal size value

Decrement the horizontal size

Increment the horizontal size

Show the horizontal size value

Specify the vertical size value

Decrement the vertical size

Increment the vertical size

Show the vertical size value

Zoom in

Zoom out

Freeze the video output

Unfreeze the video output

Show freeze mode status (on = 1, off = 0)

Lock front panel adjustments; adjust image via RS-232 only

Unlock front panel adjustments

Show executive mode status (on=1, off = 0)

Reset all settings to factory defaults

VSC 500/700/700D User Guide • Serial Communication 24

Command Description ASCII Command Response Additional Description

Firmware Version, Part Number and Information Requests

Query ﬁrmware version number

Request part number for VSC 500

Request part number for VSC 700

Request part number for VSC 700D

Request information

Q/q

N/n

I/i

x.xx

]

60-476-01

60-477-01

60-477-02

]

HrtX!•Vrt X!]

Display ﬁrmware version

Display part # for VSC 500

Display part # for VSC 700

Display part # for VSC 700D

Display status of VSC

Command and Response Table for SIS Commands: VSC 700/700D Only

Command Description ASCII Command Response Additional Description

Horizontal Filter (detail)

Specify the horizontal ﬁlter value

Decrement one step

Increment one step

View the horizontal ﬁlter value

X1! D Dhz X1!]

-D

+D

D

Dhz

X1!]

Dhz

X1!]

Specify the detail value

Decrease the detail level by one step

Increase the detail level by one step

Show the horizontal detail level

Flicker Filter

Specify the ﬂicker ﬁlter value

Decrement one step

Increment one step

View the ﬂicker ﬁlter value

X1! d Dvz X1!]

-d

+d

d

Dvz

X1!]

Dvz

X1!]

Specify the ﬂicker value

Decrease the ﬂicker by one step

Increase the ﬂicker by one step

Show the ﬂicker value

Command and Response Table for Special Function SIS Commands: VSC 700/700D Only

The syntax for setting a special function is X\ *_ # where _ is the function number and

X\ is the value. To view a function’s setting, use _# where _ is the function number. In

the following table the values of the X\ variable are different for each command/function. These values are given in the rightmost column.

Command Description ASCII Command Response Additional Description

Encoder Filter (sharpness)

Specify the encoder ﬁlter level Example:

View the encoder ﬁlter level

X\ * 10#

3 * 10#

10#

Enc X\] Enc 03]

X\]

Specify the encoder ﬁlter level (0 - 3) Example: set the encoder ﬁlter level to 3

Show the encoder ﬁlter level

VSC 500/700/700D User Guide • Serial Communication 25

Command and Response Table for Special Function SIS commands: VSC 500/700/700D

Command Description ASCII Command Response Additional Description

Output Video Type

Set the output video type

Example

View the output video type

Video Standard

Set the video standard

Example:

View the video standard

No Input Test Pattern

Set the output pattern when no input signal

Example:

View the output pattern when no input signal

Auto Imaging

Set the VSC to auto image

X\ *6# Tpo X\]

1* 6#

6#

Tpo 1

X\]

]

X\ *14# Rte X\]

1*14#

14#

Rte

]

X\ ]

X\ *13# Out X\]

1*13#

13#

55#

Out 1

X\]

Img ]

]

Specify the output video type:

0 = RGBHV (default) 1 = RGBS 2 = RGsB 3 = YUV

Example: specify output video as RGBS

View the output video type

Select the output standard: 0 = NTSC (default) 1 = PAL

Example: set output rate as PAL

View the output standard

Specify the output pattern when no input

0 = Black screen (default) 1 = Color bars

Example: specify color bars as the output when there is no input signal

View the output pattern when no input

Automatically center and size the image to ﬁll the display screen.

Control Software for Windows

The included control software for Windows offers another way to control the VSC via RS-232 connection in addition to the Simple Instruction Set commands. The graphical interface of the control program includes the same functions as those on the front panel of the VSC and some additional features that are only available through the Windows-based software

The minimum requirements for the PC:

• Windows

• Intel

• At least 64 MB of RAM Device

• At least 10 MB of Hard Disk space

Installing the Program

1. Insert the DVD into the drive. The installation program should start automatically.

The Extron software DVD window appears.

®

XP, Service Pack 2, Windows 7 or later

®

Pentium® II processor with a 400 MHz clock speed or faster

VSC 500/700/700D User Guide • Serial Communication 26

Figure 25. Extron Software Window

NOTE: If the installation program does not self-start, run Launch.exe from the DVD.

2. Click the

3. Scroll to the VSC program and click Install.

4. Follow the on-screen instructions. The installation program creates a C:\Program Files\

Extron\VSC directory.

Software tab.

Using the Control Program

1. To run the control program, double-click on the VSC program icon in the Extron

Electronics group or folder. The Comm menu appears on the screen.

2. Click on the comm port that is connected to the RS-232 port of the VSC. The Extron

VSC Control Program window appears. The VSC 500 Control Program window and the VSC 700D Control Program window are shown in the following figures.

Figure 26. VSC 500 Control Program Window

VSC 500/700/700D User Guide • Serial Communication 27

Figure 27. VSC 700D Control Program Window

3. Click on the Configuration button to configure the VSC from the I/O Configuration

window, as shown in the next illustration.

Figure 28. VSC I/O Configuration window

Using the help program

For information on program features, press the <F1> computer key, or click on the Help menu from within the VSC Control Program, or double-click on the VSC Help icon in the Extron Electronics group or folder.

For explanations of buttons or functions, click on the tabs in the help screen to reach the desired screen. Use a mouse or the Tab and Enter keys to select a button or function. A description and tips on using the program will appear on screen.

Firmware Upgrade from the Extron Website

The firmware of the VSC 500, 700, or 700D may be upgraded by going to the Extron web site, downloading the latest firmware to the PC, then uploading and installing the new firmware from the PC to the VSC 500, 700, or 700D via the scan converter RS-232 port. The whole process takes only a few minutes and is very simple.

Downloading the Latest Firmware to the PC

Go to the Extron website (www.extron.com), select the product category, and download the latest firmware to your PC.

VSC 500/700/700D User Guide • Serial Communication 28

Uploading the firmware from the PC to the VSC

Connect the PC to the VSC 500, 700, or 700D via the RS-232 port of the scan converter. Start the control program (see the “Using the Control Program” section). Next, select

Update Firmware from the Control Program window and follow the instructions.

Figure 29. Update Firmware

Select Upload Firmware File from the following window. The uploading of the firmware to the VSC 500, 700, or 700D will take a few minutes.

Figure 30. Upload Firmware File

NOTE: The original factory-installed firmware is permanently available on the VSC 500,

700, or 700D. If the attempted upload of new firmware fails for any reason, the VSC will automatically revert to the factory-installed firmware.

VSC 500/700/700D User Guide • Serial Communication 29

Reference Information

Specifications: VSC 500

Video input

Number/signal type �� 1 RGBHV, RGBS, RGsB with 1 buffered loop-through Connectors �� (1) 15-pin HD for input, (1) 15-pin HD for loop-through Nominal level �� 0�7 Vp-p for RGB Minimum/maximum levels �� 0 V to 2�0 Vp-p with no offset at unity gain Impedance �� 75 ohms Horizontal frequency �� Autoscan 24 kHz to 100 kHz Vertical frequency �� Autoscan 50 Hz to 120 Hz Resolution range �� Autoscan 560 x 384 to 1920 x 1200; 480p, 720p, 1080i, 1080p (RGB only) Maximum DC offset �� 2�0 V

Video processing

Encoder �� 10 bit digital Digital sampling �� 24 bit, 8 bits per color Colors �� 16�8 million Horizontal ﬁltering �� 1 ﬁxed level Flicker ﬁltering �� 4 levels (selectable) Encoder ﬁltering �� 4 levels

Video output

Number/signal type �� 1 RGBHV, RGBS, RGsB, or component video

1 S-video, 1 composite video

Connectors �� 5 BNC female: RGBHV/RGBS/RGsB/component video

(1) 4-pin mini-DIN female: S-video 1 BNC female: composite video

Nominal level �� 1 Vp-p for Y of component video and S-video, and for composite video

0�7 Vp-p for RGB and for R-Y and B-Y of component video 0�3 Vp-p for C of S-video

Minimum/maximum levels �� 0�0 V to 0�7 Vp-p (RGB)

0�0 V to 1�0 Vp-p (component video, G of RGsB)

Impedance �� 75 ohms

Sync

Input type �� Autodetect RGBHV, RGBS, RGsB Output type �� RGBHV, RGBS, RGsB Standards �� NTSC 3�58, PAL Input level �� 1�5 V to 5�0 Vp-p Output level �� TTL: 5�0 Vp-p, unterminated Input impedance �� 600 ohms

VSC 500/700/700D User Guide • Reference Information 30

Output impedance �� 75 ohms Max� input voltage �� 5�0 Vp-p Polarity�� Negative

Control/remote — scan converter

Serial control port �� RS-232 or RS-422, 9-pin female D connector Baud rate and protocol �� 9600 baud, 8 data bits, 1 stop bit, no parity Serial control pin conﬁgurations

RS-232 �� 2 = Tx, 3 = Rx, 5 = GND

RS-422 �� 2 = Tx-, 3 = Rx-, 5 = GND, 7 = Rx+, 8 = Tx+ IR controller module �� VSC Remote Program control �� Extron control/conﬁguration program for Windows

Extron Simple Instruction Set (SIS™)

General

Power �� 100 VAC to 240 VAC, 50/60 Hz, 12 watts, internal Temperature/humidity �� Storage -40° to +158°F (-40° to +70°C) / 10% to 90%, noncondensing

Operating +32° to +122°F (0° to +50°C) / 10% to 90%, noncondensing Cooling �� Convection, no vents Mounting

Rack mount �� Yes, with optional 1U, 9�5" rack shelf, part #60-190-01 (RSU 129) or 60-604-01

(RSB 129) Enclosure type �� Metal Enclosure dimensions �� 1�75" H x 8�75" W x 10�5" D (1U high, half rack wide)

(4�4 cm H x 22�2 cm W x 26�7 cm D)

(Depth excludes knobs�) Product weight �� 2�4 lbs (1�1 kg) Shipping weight �� 7 lbs (4 kg) Vibration �� ISTA/NSTA 1A in carton (International Safe Transit Association) Regulatory compliance

Safety �� CE, CUL, UL EMI/EMC �� CE, C-tick, FCC Class A, ICES, VCCI

Environmental �� Complies with the appropriate requirements of WEEE� MTBF �� 30,000 hours Warranty �� 3 years parts and labor

®

NOTES: • All nominal levels are at ±10%.

• Specifications are subject to change without notice.

Specifications: VSC 700 and 700D

Video input

Number/signal type �� 1 RGBHV, RGBS, RGsB with 1 buffered loop-through Connectors �� 2 x 5 female BNC (5 for input, 5 for loop-through) Nominal level �� 0�7 Vp-p for RGB Minimum/maximum levels �� 0 V to 2�0 Vp-p with no offset at unity gain Impedance �� 75 ohms Horizontal frequency �� Autoscan 24 kHz to 100 kHz Vertical frequency �� Autoscan 50 Hz to 120 Hz Resolution range �� Autoscan 560 x 384 to 1920 x 1200; 480p, 720p, 1080i, 1080p (RGB only)

VSC 500/700/700D User Guide • Reference Information 31

DC offset (max� allowable)�� 2�0 V External sync (genlock) �� 0�3 V to 1�0 Vp-p

Video processing

Encoder �� 10 bit digital Digital sampling �� 24 bit, 8 bits per color Colors �� 16�8 million Horizontal ﬁltering �� 4 levels Flicker ﬁltering �� 4 levels Encoder ﬁltering �� 4 levels

Video output

Number/signal type �� 1 RGBHV, RGBS, RGsB, or component video

1 SDI component video (VSC 700D only) 1 S-video 1 NTSC/PAL composite video

Connectors �� 5 BNC female: RGBHV/RGBS/RGsB/component video

1 BNC female: SDI component video (VSC 700D only) (1) 4-pin mini-DIN female: S-video 1 BNC female: composite video

Nominal level �� 1 Vp-p for Y of component video and S-video, and for composite video

0�7 Vp-p for RGB and for R-Y and B-Y of component video 0�3 Vp-p for C of S-video

Minimum/maximum levels �� 0�0 V to 0�7 Vp-p (RGB)

0�0 V to 1�0 Vp-p (component video, G of RGsB)

Impedance �� 75 ohms

Sync

Input type �� Autodetect RGBHV, RGBS, RGsB Output type �� RGBHV, RGBS, RGsB Genlock connectors �� 1 BNC female: genlock input

1 BNC female: genlock output (terminate w/75 ohms if unused) Standards �� NTSC 3�58, PAL Input level �� 1�5 V to 5�0V p-p Output level �� TTL: 5�0V p-p, unterminated Input impedance �� 600 ohms Output impedance �� 75 ohms Max� input voltage �� 5�0 Vp-p Polarity�� Negative

Control/remote — scan converter

Serial control port �� RS-232 or RS-422, 9-pin female D connector Baud rate and protocol �� 9600 baud, 8 data bits, 1 stop bit, no parity Serial control pin conﬁgurations � RS-232: 2 = Tx, 3 = Rx, 5 = GND

RS-422: 2 = Tx-, 3 = Rx-, 5 = GND, 7 = Rx+, 8 = Tx+ IR controller module �� VSC Remote Program control �� Extron control/conﬁguration program for Windows

Extron Simple Instruction Set (SIS™)

General

Power �� 100 VAC to 240 VAC, 50/60 Hz, 12 watts, internal Temperature/humidity �� Storage: -40 to +158 °F (-40 to +70 °C) / 10% to 90%, noncondensing

Operating: +32 to +122 °F (0 to +50 °C) / 10% to 90%, noncondensing Cooling �� Convection, no vents Mounting

®

VSC 500/700/700D User Guide • Reference Information 32

Rack mount �� Yes, with optional 1U, 9�5" deep rack shelf, part # 60-190-01 (RSU 129) or

60-604-01 (RSB 129) Enclosure type �� Metal Enclosure dimensions

VSC 700 �� 1�75" H x 8�75" W x 10�5" D (1U high, half rack wide)

(4�4 cm H x 22�2 cm W x 26�7 cm D)

(Depth excludes knobs�)

VSC 700D �� 1�75" H x 8�75" W x 10�75" D (1U high, half rack wide)

(4�4 cm H x 22�2 cm W x 27�3 cm D)

(Depth excludes knobs�) Product weight

VSC 700 �� 2�8 lbs (1�3 kg)

VSC 700D �� 2�9 lbs (1�3 kg) Shipping weight �� 5 lbs (3 kg) Vibration �� ISTA 1A in carton (International Safe Transit Association) Regulatory compliance

Safety �� CE, CUL, UL

EMI/EMC �� CE, C-tick, FCC Class A, ICES, VCCI

Environmental �� Complies with the appropriate requirements of WEEE� MTBF �� 30,000 hours Warranty �� 3 years parts and labor

NOTES: • All nominal levels are at ±10%.

• Specifications are subject to change without notice.

VSC 500/700/700D User Guide • Reference Information 33

Included Parts

Accessories

These items are included in each order for a VSC 500, 700, or 700D:

Included Parts Part Number to Reorder

VSC 500 60-476-01

or VSC 700 60-477-01

or VSC 700D 60-477-02

Rubber feet (not attached)

SDI output board (700D only) 70-065-02

VSC 500/700/700D Setup Guide

Accessories Part Number

1U high, 9.5" universal rack shelf

VSC IR remote control 70-206-01

60-190-01

VSC 500/700/700D User Guide • Reference Information 34

Firmware Upgrade Chip Installation

(6)

w

VSC 500 remove cover.eps

VSC 700 remove cover.eps

In some cases the VSC firmware may require replacement with an updated version. There is one user-replaceable firmware chip: U29 — the main microcon troller. The number is printed on the circuit board. We recommend that you send the unit in to Extron for service and updates.

WARNING: Changes to firmware must be performed by authorized service personnel

only.

Follow these steps to replace firmware in the VSC.

1. Disconnect the AC power cord from the VSC to remove power from the unit.

WARNING: To prevent electric shock, always unplug the VSC video scan converter

from the AC power source before opening the enclosure.

Remove the scan converter from the rack or furniture.

2. Remove the cover of the VSC (the top half of the enclosure) by removing the screws,

sliding the cover back, then lifting the cover straight up.

Remove (8) Screws

Slide cover back then lift straight up.

R/R-Y

BUFFERED

LOOP-THROUGH

H V

RGB INPUT

100-240V 0.3A

VSC 500

50/60 Hz

INPUTS

B/B-Y

G/Y

VID

OUTPUTS

RS-232

/422

S-VIDEO

Remove (3) Screws from Back Panel.

Remove Jack Scre Nuts.

Slide cover back

V

H

V

B

H

then lift straight up.

IN

SDI

OUT

B/B-YG/Y

S-VIDEO

VIDH

R/R-Y

GENLOCK

V

OUTPUTS

Remove (9) Screws from Back Panel

RS-232 /422

Remove (2) Jack Screw Nuts

Remove BNC Hex Nut

Remove (8) Screws

100-240V 0.3A

VSC 700D

50/60 Hz

Figure 31. Top Cover Removal

G

R

R G B

INPUTS

VSC 500/700/700D User Guide • Reference Information 35

3. Locate the U29 firmware chip to be replaced on the circuit board, as shown in the

VSC 700 replace chip.eps

following illustrations.

CAUTION: Do not touch any switches or other electronic components inside the

VSC. Doing so could damage the video scan converter. Electrostatic discharge (ESD) can damage IC chips even though you cannot feel it. You must be electrically grounded before proceeding with firmware replacement. A grounding wrist strap is recommended.

4. After you are electrically grounded, removal of the U29 IC chip requires a PLCC IC puller

tool. To remove the U29 chip, align the hooks of a PLCC IC puller tool with the slots located in opposite ends of the firmware chip.

VSC 700/700D

DANGER

HIGH VOLTAGE

Figure 32. Chip Removal

5. Insert the hooks into the slots, and squeeze the tool gently to grasp the chip.

6. Pull the chip straight out of the socket, and set it aside.

7. Align the slots of the new firmware chip with the angled corners of the socket in the

same orientation as the old chip.

8. Gently, but firmly, press the chip into place in the socket.

9. Replace the top cover and secure it with the screws removed in step 2.

U29

VSC 500/700/700D User Guide • Reference Information 36

Mounting the VSC

Select tabletop placement or rack mounting. Follow the appropriate installation instructions on the following pages.

Tabletop or Desktop Placement

For tabletop or desktop placement only, install the self-adhesive rubber feet/pads (provided) onto the four corners of the bottom of the enclosure.

Rack Mounting

Underwriters Laboratories Guidelines for Rack Mounting

The following Underwriters Laboratories (UL) guidelines are relevant to the safe installation of these products in a rack:

Elevated operating ambient temperature — If the unit is installed in a closed or multi-unit rack assembly, the operating ambient temperature of the rack environment may be greater than room ambient temperature. Therefore, install the equipment in an environment compatible with the maximum ambient temperature (Tma: +122 °F, +50 °C) speciﬁed by Extron.

Reduced air ﬂow — Install the equipment in the rack so that the equipment gets adequate air ﬂow for safe operation.

Mechanical loading — Mount the equipment in the rack so that uneven mechanical loading does not create a hazardous condition.

Circuit overloading — Connect the equipment to the supply circuit and consider the effect that circuit overloading might have on overcurrent protection and supply wiring. Give appropriate consideration to the equipment nameplate ratings when addressing this concern.

Reliable earthing (grounding) — Maintain reliable grounding of rack-mounted equipment. Pay particular attention to supply connections other than direct connections to the branch circuit (such as the use of power strips).

VSC 500/700/700D User Guide • Reference Information 37

Rack mounting procedure

Rack Mount VSC 500.eps

1. If feet were installed on the bottom of the VSC, remove them.

2. Place the scan converter on one half of the 1U (one unit high, one unit wide) rack shelf

(part number 60-190-01). Align the front of the VSC with the front of the shelf, and align the threaded holes on the bottom of the VSC 500/700 with the holes in the rack shelf.

3. Attach the VSC to the rack shelf with the two provided 4-40 x 1/8 inch machine

screws. Insert the screws from the underside of the shelf, and securely fasten them into diagonally opposite corners, as shown in the following illustration.

False Front Panel Uses 2 Front Holes

F

R

IR

E

R

Z

E

S

E T

M

E N

U

N E

X

T

S

IZ

E

VSC 500

SCAN CONVERTER

CENTER/PAN/SIZE

M

IN

/M

A

X

(2) 4-40 x 3/16" Screws

Use 2 Mounting Holes on Opposite Corners

Figure 33. Rack Shelf Mounting

4. Attach the false front panel (provided with the rack shelf) to the unoccupied side of

the rack (as shown above), or install a second half-rack width device in that side by repeating steps 1 – 3.

5. Attach the rack shelf to the rack using four 10-32 x ¾ inch bolts (provided). Insert the

bolts through #10 beveled washers, then through the holes in the rack ears and rack, as shown above.

VSC 500/700/700D User Guide • Reference Information 38

Extron® Warranty

Extron Electronics warrants this product against defects in materials and workmanship for a period of three years from the date of purchase. In the event of malfunction during the warranty period attributable directly to faulty workmanship and/or materials, Extron Electronics will, at its option, repair or replace said products or components, to whatever extent it shall deem necessary to restore said product to proper operating condition, provided that it is returned within the warranty period, with proof of purchase and description of malfunction to:

USA, Canada, South America, and Central America:

Extron Electronics 1001 East Ball Road Anaheim, CA 92805 U.S.A.

Europe, Africa, and the Middle East:

Extron Europe Hanzeboulevard 10 3825 PH Amersfoort The Netherlands

Asia:

Extron Asia 135 Joo Seng Road, #04-01 PM Industrial Bldg. Singapore 368363

Japan:

Extron Electronics, Japan Kyodo Building, 16 Ichibancho Chiyoda-ku, Tokyo 102-0082 Japan

China:

Extron China 686 Ronghua Road Songjiang District Shanghai 201611 China

Middle East:

Extron Middle East Dubai Airport Free Zone F12, PO Box 293666 United Arab Emirates, Dubai

Singapore

This Limited Warranty does not apply if the fault has been caused by misuse, improper handling care, electrical or mechanical abuse, abnormal operating conditions, or modiﬁcations were made to the product that were not authorized by Extron.

NOTE: If a product is defective, please call Extron and ask for an Application Engineer to receive an RA (Return

Authorization) number. This will begin the repair process.

USA: (714) 491-1500 Europe: 31.33.453.4040 Asia: 65.6383.4400 Japan: 81.3.3511.7655

Units must be returned insured, with shipping charges prepaid. If not insured, you assume the risk of loss or damage during shipment. Returned units must include the serial number and a description of the problem, as well as the name of the person to contact in case there are any questions.

Extron Electronics makes no further warranties either expressed or implied with respect to the product and its quality, performance, merchantability, or ﬁtness for any particular use. In no event will Extron Electronics be liable for direct, indirect, or consequential damages resulting from any defect in this product even if Extron Electronics has been advised of such damage.

Please note that laws vary from state to state and country to country, and that some provisions of this warranty may not apply to you.

Extron USA - West Headquarters

+800.633.9876

Inside USA/Canada Only

+1.714.491.1500 +1.714.491.1517 FAX

Extron USA - East

+800.633.9876

Inside USA/Canada Only

+1.919.863.1794 +1.919.863.1797 FAX

Extron Europe

+800.3987.6673

Inside Europe Only

+31.33.453.4040 +31.33.453.4050 FAX

Extron Asia

+800.7339.8766

Inside Asia Only

+65.6383.4400 +65.6383.4664 FAX

Extron Japan

+81.3.3511.7655 +81.3.3511.7656 FAX

Extron China

+400.883.1568

Inside China Only

+86.21.3760.1568 +86.21.3760.1566 FAX

Extron Middle East

+971.4.2991800 +971.4.2991880 FAX

Extron Electronics VSC 500, VSC 700, VSC 700D User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual