Extron electronics FOX 4G Matrix 14400 User Manual

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FOX 4G Matrix 14400

Conﬁgurable Fiber Optic Digital Matrix Switcher

68-1539-50 Rev. A

12 08

Precautions

Safety Instructions • English

This symbol is intended to alert the user of important operating and maintenance (servicing) instructions in the literature provided with the equipment.

This symbol is intended to alert the user of the presence of uninsulated dangerous voltage within the product’s enclosure that may present a risk of electric shock.

Caution

Read Instructions • Read and understand all safety and operating instructions before using the equipment.

Retain Instructions • The safety instructions should be kept for future reference.

Follow Warnings • Follow all warnings and instructions marked on the equipment or in the user

information.

Avoid Attachments • Do not use tools or attachments that are not recommended by the equipment

manufacturer because they may be hazardous.

Consignes de Sécurité • Français

Ce symbole sert à avertir l’utilisateur que la documentation fournie avec le matériel contient des instructions importantes concernant l’exploitation et la maintenance (réparation).

Ce symbole sert à avertir l’utilisateur de la présence dans le boîtier de l’appareil de tensions dangereuses non isolées posant des risques d’électrocution.

Attention

Lire les instructions• Prendre connaissance de toutes les consignes de sécurité et d’exploitation avant

d’utiliser le matériel.

Conserver les instructions• Ranger les consignes de sécurité aﬁn de pouvoir les consulter à l’avenir.

Respecter les avertissements • Observer tous les avertissements et consignes marqués sur le matériel ou

présentés dans la documentation utilisateur.

Eviter les pièces de xation • Ne pas utiliser de pièces de ﬁxation ni d’outils non recommandés par le

fabricant du matériel car cela risquerait de poser certains dangers.

Sicherheitsanleitungen • Deutsch

Dies es Symbol soll dem Benut zer in der im Liefer umfang ent haltenen Dokumentation besonders wichtige Hinweise zur Bedienung und Wartung (Instandhaltung) geben.

Dieses Symbol soll den Benutzer darauf aufmerksam machen, daß im Inneren des Gehäuses dieses Produktes gefährliche Spannungen, die nicht isoliert sind und die einen elektrischen Schock verursachen können, herrschen.

Achtung

Lesen der Anleitungen • Bevor Sie das Gerät zum ersten Mal verwenden, sollten Sie alle Sicherheits-und

Bedienungsanleitungen genau durchlesen und verstehen.

Aufbewahren der Anleitungen • Die Hinweise zur elektrischen Sicherheit des Produktes sollten Sie

aufbewahren, damit Sie im Bedarfsfall darauf zurückgreifen können.

Befolgen der Warnhinweise • Befolgen Sie alle Warnhinweise und Anleitungen auf dem Gerät oder in der

Benutzerdokumentation.

Keine Zusatzgeräte • Verwenden Sie keine Werkzeuge oder Zusatzgeräte, die nicht ausdrücklich vom

Hersteller empfohlen wurden, da diese eine Gefahrenquelle darstellen können.

Warning

Power sources • This equipment should be operated only from the power source indicated on the product. This

equipment is intended to be used with a main power system with a grounded (neutral) conductor. The third (grounding) pin is a safety feature, do not attempt to bypass or disable it.

Power disconnection • To remove power from the equipment safely, remove all power cords from the rear of

the equipment, or the desktop power module (if detachable), or from the power source receptacle (wall plug).

Power cord protection • Power cords should be routed so that they are not likely to be stepped on or pinched by

items placed upon or against them.

Servicing • Refer all servicing to qualiﬁed service personnel. There are no user-serviceable parts inside. To

prevent the risk of shock, do not attempt to service this equipment yourself because opening or removing covers may expose you to dangerous voltage or other hazards.

Slots and openings • If the equipment has slots or holes in the enclosure, these are provided to prevent

overheating of sensitive components inside. These openings must never be blocked by other objects.

Lithium battery • There is a danger of explosion if battery is incorrectly replaced. Replace it only with the

same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer’s instructions.

Avertissement

Alimentations• Ne faire fonctionner ce matériel qu’avec la source d’alimentation indiquée sur l’appareil. Ce

matériel doit être utilisé avec une alimentation principale comportant un ﬁl de terre (neutre). Le troisième contact (de mise à la terre) constitue un dispositif de sécurité : n’essayez pas de la contourner ni de la désactiver.

Déconnexion de l’alimentation• Pour mettre le matériel hors tension sans danger, déconnectez tous les cordons

d’alimentation de l’arrière de l’appareil ou du module d’alimentation de bureau (s’il est amovible) ou encore de la prise secteur.

Protection du cordon d’alimentation • Acheminer les cordons d’alimentation de manière à ce que personne ne

risque de marcher dessus et à ce qu’ils ne soient pas écrasés ou pincés par des objets.

Réparation-maintenance • Faire exécuter toutes les interventions de réparation-maintenance par un technicien

qualiﬁé. Aucun des éléments internes ne peut être réparé par l’utilisateur. Aﬁn d’éviter tout danger d’électrocution, l’utilisateur ne doit pas essayer de procéder lui-même à ces opérations car l’ouverture ou le retrait des couvercles risquent de l’exposer à de hautes tensions et autres dangers.

Fentes et orices • Si le boîtier de l’appareil comporte des fentes ou des oriﬁces, ceux-ci servent à empêcher

les composants internes sensibles de surchauffer. Ces ouvertures ne doivent jamais être bloquées par des objets.

Lithium Batterie • Il a danger d’explosion s’ll y a remplacment incorrect de la batterie. Remplacer uniquement

avec une batterie du meme type ou d’un ype equivalent recommande par le constructeur. Mettre au reut les batteries usagees conformement aux instructions du fabricant.

Vorsicht

Stromquellen • Dieses Gerät sollte nur über die auf dem Produkt angegebene Stromquelle betrieben werden.

Dieses Gerät wurde für eine Verwendung mit einer Hauptstromleitung mit einem geerdeten (neutralen) Leiter konzipiert. Der dritte Kontakt ist für einen Erdanschluß, und stellt eine Sicherheitsfunktion dar. Diese sollte nicht umgangen oder außer Betrieb gesetzt werden.

Stromunterbrechung • Um das Gerät auf sichere Weise vom Netz zu trennen, sollten Sie alle Netzkabel

aus der Rückseite des Gerätes, aus der externen Stomversorgung (falls dies möglich ist) oder aus der Wandsteckdose ziehen.

Schutz des Netzkabels • Netzkabel sollten stets so verlegt werden, daß sie nicht im Weg liegen und niemand

darauf treten kann oder Objekte darauf- oder unmittelbar dagegengestellt werden können.

Wartung • Alle Wartungsmaßnahmen sollten nur von qualiziertem Servicepersonal durchgeführt werden.

Die internen Komponenten des Gerätes sind wartungsfrei. Zur Vermeidung eines elektrischen Schocks versuchen Sie in keinem Fall, dieses Gerät selbst öffnen, da beim Entfernen der Abdeckungen die Gefahr eines elektrischen Schlags und/oder andere Gefahren bestehen.

Schlitze und Öffnungen • Wenn das Gerät Schlitze oder Löcher im Gehäuse aufweist, dienen diese zur

Vermeidung einer Überhitzung der empndlichen Teile im Inneren. Diese Öffnungen dürfen niemals von

anderen Objekten blockiert werden.

Litium-Batterie • Explosionsgefahr, falls die Batterie nicht richtig ersetzt wird. Ersetzen Sie verbrauchte

Batterien nur durch den gleichen oder einen vergleichbaren Batterietyp, der auch vom Hersteller empfohlen wird. Entsorgen Sie verbrauchte Batterien bitte gemäß den Herstelleranweisungen.

Instrucciones de seguridad • Español

Este símbolo se utiliza para advertir al usuario sobre instrucciones importantes de operación y mantenimiento (o cambio de partes) que se desean destacar en el contenido de la documentación suministrada con los equipos.

Este símbolo se utiliza para advertir al usuario sobre la presencia de elementos con voltaje peligroso sin protección aislante, que puedan encontrarse dentro de la caja o alojamiento del producto, y que puedan representar riesgo de electrocución.

Precaucion

Leer las instrucciones • Leer y analizar todas las instrucciones de operación y seguridad, antes de usar el

equipo.

Conservar las instrucciones • Conservar las instrucciones de seguridad para futura consulta.

Obedecer las advertencias • Todas las advertencias e instrucciones marcadas en el equipo o en la

documentación del usuario, deben ser obedecidas.

Evitar el uso de accesorios • No usar herramientas o accesorios que no sean especiﬁcamente recomendados

por el fabricante, ya que podrian implicar riesgos.

安全须知 • 中文

这个符号提示用户该设备用户手册中有重要的操作和维护说明。

这个符号警告用户该设备机壳内有暴露的危险电压，有触电危险。

注意

阅读说明书 • 用户使用该设备前必须阅读并理解所有安全和使用说明。保存说明书 • 用户应保存安全说明书以备将来使用。遵守警告 • 用户应遵守产品和用户指南上的所有安全和操作说明。避免追加 • 不要使用该产品厂商没有推荐的工具或追加设备，以避免危险。

Advertencia

Alimentación eléctrica • Este equipo debe conectarse únicamente a la fuente/tipo de alimentación eléctrica

indicada en el mismo. La alimentación eléctrica de este equipo debe provenir de un sistema de distribución general con conductor neutro a tierra. La tercera pata (puesta a tierra) es una medida de seguridad, no puentearia ni eliminaria.

Desconexión de alimentación eléctrica • Para desconectar con seguridad la acometida de alimentación eléctrica

al equipo, desenchufar todos los cables de alimentación en el panel trasero del equipo, o desenchufar el módulo de alimentación (si fuera independiente), o desenchufar el cable del receptáculo de la pared.

Protección del cables de alimentación • Los cables de alimentación eléctrica se deben instalar en lugares donde

no sean pisados ni apretados por objetos que se puedan apoyar sobre ellos.

Reparaciones/mantenimiento • Solicitar siempre los servicios técnicos de personal calicado. En el interior no

hay partes a las que el usuario deba acceder. Para evitar riesgo de electrocución, no intentar personalmente la reparación/mantenimiento de este equipo, ya que al abrir o extraer las tapas puede quedar expuesto a voltajes peligrosos u otros riesgos.

Ranuras y aberturas • Si el equipo posee ranuras o oriﬁcios en su caja/alojamiento, es para evitar el

sobrecalientamiento de componentes internos sensibles. Estas aberturas nunca se deben obstruir con otros

objetos.

Batería de litio • Existe riesgo de explosión si esta batería se coloca en la posición incorrecta. Cambiar esta

batería únicamente con el mismo tipo (o su equivalente) recomendado por el fabricante. Desachar las baterías usadas siguiendo las instrucciones del fabricante.

警告

电源 • 该设备只能使用产品上标明的电源。设备必须使用有地线的供电系统供电。第三条线

（地线）是安全设施，不能不用或跳过。

拔掉电源 • 为安全地从设备拔掉电源，请拔掉所有设备后或桌面电源的电源线，或任何接到市

电系统的电源线。

电源线保护 • 妥善布线，避免被踩踏，或重物挤压。维护 • 所有维修必须由认证的维修人员进行。设备内部没有用户可以更换的零件。为避免出

现触电危险不要自己试图打开设备盖子维修该设备。

通风孔 • 有些设备机壳上有通风槽或孔，它们是用来防止机内敏感元件过热。不要用任何东

西挡住通风孔。

锂电池 • 不正确的更换电池会有爆炸的危险。必须使用与厂家推荐的相同或相近型号的电池。

按照生产厂的建议处理废弃电池。

FCC Class A Notice

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. The Class A limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at his own expense.

Table of Contents

Chapter One • Introduction ......................................................................................................1-1

About this Manual .....................................................................................................................1-2

About the FOX 4G Matrix 14400 Switcher ..................................................................1-2

Fiber cable transmission modes ..............................................................................................1-3

Deﬁnitions ...................................................................................................................................... 1-4

Features ............................................................................................................................................1-4

Chapter Two • Installation ........................................................................................................2-1

Setup/Installation Checklist ................................................................................................. 2-2

Get ready .................................................................................................................................... 2-2

Conﬁgure the Matrix 14400 ....................................................................................................2-2

Perform physical installation ...................................................................................................2-2

Install software ..........................................................................................................................2-2

Mounting the Switcher ..........................................................................................................2-2

UL guidelines .............................................................................................................................2-2

Mounting instructions ..............................................................................................................2-2

Rear Panel Cabling and Features ......................................................................................2-3

I/O boards ................................................................................................................................... 2-4

Remote port ............................................................................................................................... 2-6

Ethernet connection ................................................................................................................. 2-6

Cabling ................................................................................................................................. 2-7

RJ-45 connector wiring........................................................................................................2-7

Reset button and LED ............................................................................................................... 2-8

Power ..........................................................................................................................................2-8

Fans .............................................................................................................................................2-8

Front Panel Features ................................................................................................................2-9

Reset Operations ......................................................................................................................2-11

Performing soft system resets (resets 3, 4, and 5) .............................................................. 2-12

FOX 4G Matrix 14400 Switcher • Table of Contents

Table of Contents, cont’d

Chapter Three • Programmer’s Guide................................................................................ 3-1

Serial Ports .....................................................................................................................................3-2

Rear panel Remote port ........................................................................................................... 3-2

Front panel Conﬁguration port .............................................................................................. 3-3

Ethernet (LAN) Port ..................................................................................................................3-4

Ethernet connection ................................................................................................................. 3-4

Default IP addresses ..................................................................................................................3-5

Establishing a connection ........................................................................................................3-5

Connection Timeouts ................................................................................................................3-5

Number of connections ............................................................................................................ 3-5

Using Verbose Mode.................................................................................................................3-6

Host-to-Switcher Instructions .............................................................................................3-6

Switcher-Initiated Messages ............................................................................................... 3-6

Switcher Error Responses .....................................................................................................3-7

Using the Command/Response Tables ........................................................................... 3-7

Symbol deﬁnitions ....................................................................................................................3-8

Command/response table for SIS™ commands ...................................................................... 3-9

Command/Response Table for IP-Speciﬁc SIS Commands ..............................3-16

Symbol deﬁnitions ..................................................................................................................3-16

Command/response table for IP-Speciﬁc SIS commands ................................................... 3-17

Special Characters ...................................................................................................................3-18

Chapter Four • Matrix Software ............................................................................................ 4-1

Matrix Switchers Control Program ................................................................................. 4-2

Installing the software .............................................................................................................4-2

Software operation via Ethernet ............................................................................................4-3

Using the Matrix Switcher Control software ........................................................................4-4

IP Settings/Options window ....................................................................................................4-7

Address and Name ﬁelds.....................................................................................................4-8

Hardware Address ﬁeld.......................................................................................................4-8

Use DHCP checkbox ............................................................................................................. 4-8

Date, Time (local), and GMT (offset) ﬁelds ........................................................................ 4-9

Sync Time to PC button ....................................................................................................... 4-9

Use Daylight Savings checkbox ........................................................................................... 4-9

Administrator Password and User Password ﬁelds..........................................................4-10

Mail Server IP Address ﬁeld ..............................................................................................4-10

Mail Server Domain Name ﬁeld........................................................................................4-11

E-mail Addressee ﬁelds .....................................................................................................4-11

Updating ﬁrmware .................................................................................................................4-12

Ethernet-connected ﬁrmware upload..............................................................................4-14

Serial-port-connected ﬁrmware upload...........................................................................4-15

Uploading HTML ﬁles .............................................................................................................4-17

Windows buttons, drop boxes, and trash can ....................................................................4-18

FOX 4G Matrix 14400 Switcher • Table of Contents

Windows menus ...................................................................................................................... 4-18

File menu ...........................................................................................................................4-18

Tools menu .........................................................................................................................4-19

Preferences menu ..............................................................................................................4-21

Master-Reset selection ......................................................................................................4-21

Using emulation mode ........................................................................................................... 4-22

Using the help system ............................................................................................................4-22

Chapter Five • HTML Operation ..............................................................................................5-1

Opening the Switcher’s Embedded Web Pages ....................................................... 5-2

Status Tab ........................................................................................................................................ 5-3

System Status page ...................................................................................................................5-3

Input Link page .........................................................................................................................5-4

Conﬁguration Tab ...................................................................................................................... 5-5

System Settings Page ................................................................................................................ 5-5

IP Settings ﬁelds ..................................................................................................................5-5

Unit Name ﬁeld ..............................................................................................................5-5

DHCP radio buttons ....................................................................................................... 5-6

IP Address ﬁeld ..............................................................................................................5-6

Gateway IP Address ﬁeld ...............................................................................................5-6

Subnet Mask ﬁeld .......................................................................................................... 5-6

MAC Address ﬁeld .........................................................................................................5-6

Firmware ﬁeld ................................................................................................................ 5-6

Model ﬁeld ..................................................................................................................... 5-6

Part Number ﬁeld ..........................................................................................................5-6

Date/Time Settings ﬁelds ....................................................................................................5-7

Passwords page .........................................................................................................................5-8

Email Settings page .................................................................................................................. 5-9

Mail IP Address ﬁeld ............................................................................................................ 5-9

Domain Name ﬁeld ...........................................................................................................5-10

Email Address ﬁelds...........................................................................................................5-10

Firmware Upgrade page ........................................................................................................ 5-10

File Management Tab ............................................................................................................5-12

File Management page ..........................................................................................................5-12

Control Tab ...................................................................................................................................5-13

Set and View Ties page ..........................................................................................................5-13

Creating or deleting a tie..................................................................................................5-14

Global Presets page ................................................................................................................ 5-14

Saving a preset ..................................................................................................................5-15

Recalling a preset ..............................................................................................................5-15

Special Characters ...................................................................................................................5-15

FOX 4G Matrix 14400 Switcher • Table of Contents

iii

Table of Contents, cont’d

Chapter Six • Maintenance and Modiﬁcations .......................................................... 6-1

Removing and Installing an I/O Board or Blank Panel ........................................6-2

Removing an I/O board or blank panel .................................................................................6-3

Installing an I/O board or blank panel ................................................................................... 6-4

Removing and Installing a Power Supply Module ................................................ 6-4

Removing a power supply module ......................................................................................... 6-4

Installing a power supply module ..........................................................................................6-5

Removing and Installing a Fan module ....................................................................... 6-6

Removing a fan module ........................................................................................................... 6-6

Installing a fan module ............................................................................................................6-7

Appendix A • Ethernet Connection .................................................................................... A-1

Ethernet Link ............................................................................................................................... A-2

Ethernet connection ................................................................................................................ A-2

Default IP address .................................................................................................................... A-2

Pinging to determine the Extron IP address ..................................................................... A-3

Pinging to determine the Web IP address ........................................................................ A-3

Connecting as a Telnet client ................................................................................................. A-3

Telnet tips ............................................................................................................................ A-4

Open .............................................................................................................................. A-4

Escape character and Esc key

Local echo ...................................................................................................................... A-5

Set carriage return-line feed ........................................................................................ A-5

Close .............................................................................................................................. A-5

Help ............................................................................................................................... A-5

Quit ................................................................................................................................ A-5

....................................................................................... A-4

Subnetting — A Primer .......................................................................................................... A-6

Gateways ................................................................................................................................... A-6

Local and remote devices ........................................................................................................ A-6

IP addresses and octets ............................................................................................................ A-6

Subnet masks and octets ......................................................................................................... A-6

Determining whether devices are on the same subnet ..................................................... A-7

Appendix B • Speciﬁcations, Part Numbers, Accessories ..................................B-1

Speciﬁcations ...............................................................................................................................B-2

Part Numbers and Accessories ...........................................................................................B-4

Matrix 14400 switcher part numbers .....................................................................................B-4

Included parts ............................................................................................................................B-4

Replacement/conﬁguration change parts .............................................................................B-4

Accessories .................................................................................................................................B-5

68-1539-01 A

All trademarks mentioned in this manual are the properties of their respective owners.

12 08

FOX 4G Matrix 14400 Switcher • Table of Contents

FOX 4G Matrix 14400 Switcher

Chapter One

Introduction

About this Manual

About the FOX 4G Matrix 14400 Switcher

Deﬁnitions

Features

Introduction

ANAHEIM, CA

RESET

RS232/RS422

REMOTE

LAN

ACT

LINK

100-240V

50/60Hz

1.2A MAX.

100-240V

50/60Hz

1.2A MAX.

REDUNDANT

PRIMARY

PRIMARY POWER SUPPLY

DISCONNECT BOTH POWER CORDS BEFORE SERVICING

REDUNDANT POWER SUPPLY

A B C D E F G H I J K L M N O P

OUT

OUTINOUT

OUT

OUTINOUTINOUTINOUT

OUT

A B C D E F G H I J K L M N O P

OUT

OUTINOUT

OUT

OUTINOUTINOUTINOUT

OUT

A B C D E F G H I J K L M N O P

OUT

OUTINOUT

OUT

OUTINOUTINOUTINOUT

OUT

A B C D E F G H I J K L M N O P

OUT

OUTINOUT

OUT

OUTINOUTINOUTINOUT

OUT

A B C D E F G H I J K L M N O P

OUT

OUTINOUT

OUT

OUTINOUTINOUTINOUT

OUT

A B C D E F G H I J K L M N O P

OUT

OUTINOUT

OUT

OUTINOUTINOUTINOUT

OUT

A B C D E F G H I J K L M N O P

OUT

OUTINOUT

OUT

OUTINOUTINOUTINOUT

OUT

A B C D E F G H I J K L M N O P

OUT

OUTINOUT

OUT

OUTINOUTINOUTINOUT

OUT

1 - 16

17 - 32

33 - 48

49 - 64

65 - 80

81 - 96

97 - 112

113 - 128

129 - 144

FAN ASSIMBLY

12V

0.3A MAX

FOX HD-SDI

HD/SDI IN

POWER

BUFFERED OUTPUTS

CONFIG

OPTICAL

RxTx

FOX HD-SDI

Multimode

FOX 500 DVI Tx

100-240V 0.3A 50/60 Hz

AUDIO INPUTS

L R

RS-232

OVER FIBER

Tx Rx NA

REMOTE RS-232

ALARM

OPTICAL

12*

OPTIONAL FOR RETURN DATA

LINK

Tx Rx 1 2

DDC RESOL

DVI - D INPUT

LOOP - THRU

FOX 500 Tx

100-240V 0.3A

50/60 Hz

AUDIO INPUTS

INPUT LOOP THRU

RGB INPUT

R G B

H/HV V

L R

RS-232

OVER FIBER

Tx Rx NA

REMOTE RS-232

ALARM

OPTICAL

12*

OPTIONAL FOR RETURN DATA

LINK

Tx Rx 1 2

RGB

FOX 500 Tx

100-240V 0.3A

50/60 Hz

AUDIO INPUTS

INPUT LOOP THRU

RGB INPUT

R G B

H/HV V

L R

RS-232

OVER FIBER

Tx Rx NA

REMOTE RS-232

ALARM

OPTICAL

12*

OPTIONAL FOR RETURN DATA

LINK

Tx Rx 1 2

RGB

12V

0.3A MAX

FOX HD-SDI

HD/SDI IN

POWER

BUFFERED OUTPUTS

CONFIG

OPTICAL

RxTx

FOX 500 DVI Rx

AUDIO OUTPUTS

L R

RS-232

OVER FIBER

Tx Rx NA

REMOTE RS-232

ALARM

OPTICAL

2* 1

OPTIONAL FOR RETURN DATA

LINK

Tx Rx 1 2

100-240V 0.3A

50/60 Hz

DVI - D OUTPUT

FOX 500 DVI Rx

AUDIO OUTPUTS

L R

RS-232

OVER FIBER

Tx Rx NA

REMOTE RS-232

ALARM

OPTICAL

2* 1

OPTIONAL FOR RETURN DATA

LINK

Tx Rx 1 2

100-240V 0.3A

50/60 Hz

DVI - D OUTPUT

FOX 500 Rx

AUDIO OUTPUTS

RGB OUTPUTS

R G B

H V

L R

RS-232

OVER FIBER

Tx Rx NA

REMOTE

RS-232

ALARM

OPTICAL

2* 1

OPTIONAL FOR RETURN DATA

LINK

Tx Rx 1 2

100-240V 0.3A

50/60 Hz

RGB

FOX 500 DVI Transmitter

Multimode

FOX 500 DVI Receiver

Multimode

FOX 4G Matrix 14400

Modular Fiber Optic Matrix Switcher

FOX 500 DVI Receiver

Singlemode

FOX 500 Receiver

Singlemode

FOX HD-SDI

Multimode

FOX 500 Transmitter

Multimode

FOX 500 Transmitter

Singlemode

Multimode I/O Board

Multimode Fiber Cable

Singlemode Fiber Cable

Singlemode I/O Board

About this Manual

This manual contains installation, conﬁguration, and operating information for the Extron FOX 4G Matrix 14400 switcher with user-replaceable singlemode ﬁber optic I/O boards and multimode ﬁber optic I/O boards.

The multimode and singlemode ﬁber optic I/O boards are physically and

functionally identical, with the exception of the effective range of transmission. In this manual, any reference to ﬁber optic transmission applies to either transmission mode unless otherwise speciﬁed.

About the FOX 4G Matrix 14400 Switcher

The FOX 4G Matrix 14400 (ﬁgure 1-1) is a conﬁgurable matrix switcher that distributes optical and electrical signals. Fiber optic I/O boards route signals that are compatible with all Extron FOX 500 ﬁber optic product lines. The matrix switcher can route multiple input/output conﬁgurations simultaneously.

The FOX 4G Matrix 14400 switcher’s ﬁber optic I/O boards output

continuous invisible light, which may be harmful and dangerous to the eyes; use with caution.

Do not look into the rear panel ﬁber optic cable connectors or into the

•

ﬁber optic cables themselves.

Plug the attached dust caps into the optical transceivers when the ﬁber

•

optic cable is unplugged.

1-2

FOX 4G Matrix 14400 Switcher • Introduction

Figure 1-1 — Typical FOX 4G Matrix 14400 application

The Extron proprietary ﬁber optic signal, generated by FOX 500 transmitters, can include video, stereo audio, and transmitter-to-receiver RS-232 serial communications. The video component of the signal can be RGB video, Digital Visual Interface (DVI) video, SDI/HD-SDI video, or low resolution video, depending on the transmitter and receiver. The switcher has two internal, hotswappable 100 VAC to 240 VAC, 50/60 Hz, 400-watt power supplies that provide worldwide power compatibility and reliability.

The matrix switcher is a single box solution to complex ﬁber optic signal routing applications. Each input and output is individually isolated and buffered, and any input(s) can be switched to any one or all outputs with virtually no crosstalk or signal noise between channels.

The Matrix 14400 is assembled from individual input/output (I/O) boards.

switcher can include up to nine I/O boards, each of which supports 16 inputs by 16 outputs.

contractable, from an 16-input by 16-output matrix to a 144-input by 144-output matrix. The matrix switcher inputs and outputs the optical signals that it routes on ﬁber optic transceiver modules.

The matrix switcher can be remotely controlled via its rear panel RS-232/RS-422 Remote port, its rear panel LAN port, and its front panel Conﬁguration (RS-232) port using either Extron’s Windows the Simple Instruction Set (SIS™). The SIS is a set of basic ASCII code commands that provide simple control through a control system or PC without the need to enter long, obscure strings of code. SIS commands can be entered via either serial port.

The switcher can be operated remotely by any of the following connected to either serial port:

Compatible optical signals are digital signals from 270 Mbs through 4.25 Gbps

that are sent and received via ﬁber optic small form factor pluggable (SFP) modules with LC-type connectors. The FOX 4G Matrix 14400 supports all compatible optical signals, whether transmitted or received by an Extron ﬁber optic system component or not.

The FOX 500 transmitter-to receiver communications, including the serial link,

occupy one matrix switcher input and output. This matrix switcher also supports the FOX 500 return (receiver-to-transmitter) serial communications, but returning this signal stream to the transmitter occupies a separate matrix switcher input and output.

The

By adding or removing I/O boards, the Matrix 14400 is expandable and

-based Matrix Switchers Control Program or

A control system

•

A PC

•

An Extron MKP 2000 remote control panel

•

An Extron MKP 3000 remote control panel

•

(RS-232/RS-422 only) An Extron MCP 1000 remote control panel and/or

•

MKP 1000 remote keypad

The matrix switcher is housed in a rack-mountable, 9U high metal enclosure with mounting ﬂanges for standard 19" racks.

Fiber cable transmission modes

Two versions of Matrix 14400 switcher ﬁber optic I/O boards are documented in this manual. They are categorized by the type of ﬁber optic cable, multimode or singlemode, which deﬁnes the effective range of transmission:

 • Multimode — Long distance, up to 150 m (450')  • Singlemode — Very long distance, up to 30 km (18.75 miles)

All transceiver modules on a ﬁber optic I/O board, as delivered from Extron, are

conﬁgured the same: either all multimode or all singlemode.

You can mix multimode and singlemode ﬁber optic I/O boards in a Matrix 14400

switcher, but you must ensure that you connect the proper transmission mode ﬁber cables to the board.

FOX 4G Matrix 14400 Switcher • Introduction

1-3

Introduction, cont’d

Deﬁnitions

The following terms, which apply to all Extron matrix switchers, are used throughout this manual:

Tie — An input-to-output connection Set of ties — An input tied to two or more outputs. (An output can never be tied to

more than one input.)

Conﬁguration — One or more ties or one or more sets of ties Current conﬁguration — The conﬁguration that is currently active in the switcher

(also called “conﬁguration 0”)

Global memory preset — A conﬁguration that has been stored. Up to 64 global

memory presets can be stored in memory. When a preset is retrieved from memory, it becomes the current conﬁguration. Presets can be saved and recalled via any of the serial ports or the LAN port.

Room — A subset of outputs that are logically related to each other, as determined

by the operator. The switchers support up to 10 rooms, each of which can consist of from 1 to 144 outputs.

Room memory preset — A conﬁguration consisting of outputs in a single room that

has been stored. When a room preset is retrieved from memory, it becomes the current conﬁguration.

Features

Fiber optic inputs and outputs — With ﬁber optic I/O boards, the switcher inputs

and outputs ﬁber optic signals on optical connectors. The ﬁber optic I/O boards support digital signals from 270 Mbs through 4.25 Gbps.

Switching ﬂexibility — The switcher provides individually buffered, independent

matrix switched outputs.

• Tie any input to any or all outputs.

• Quick multiple tie — Multiple inputs can be switched to multiple outputs

simultaneously. This allows all displays (outputs) to change from source to source at the same time.

Input link detection — In critical environments or unmanned, remote locations,

it may be vital to know that sources are active and switching. The switcher conﬁrms that input sources are active by detecting light. Link detection provides instantaneous feedback via the switchers’ serial ports or local-area network (LAN) port. The input information can be displayed on any control system or in a Windows-based control program on a LAN or Internet (IP) connection.

Rooming — The switcher can be programmed to group multiple outputs to speciﬁc

“rooms”, allowing them to have their own presets.

Operational reliability — The FOX 4G Matrix 14400 can support round-the-clock operation in mission-critical applications, using a combination of hot-swappable components and redundant power supplies.

 • Field upgradable, hot-swappable modular design — The architecture of the

FOX 4G Matrix 14400 allows you to repair, upgrade, reconﬁgure, or expand the matrix by simply installing a new I/O board or replacing a board of one type with one of another. Hot-swappable components let you replace any I/O board at any time without powering down the switcher.

1-4

FOX 4G Matrix 14400 Switcher • Introduction

Power

Primary

Power

Supply

Redundant

Power

Supply

AC Power

 • Primary and redundant, hot-swappable power supplies — The hot-

swappable, externally mounted redundant power supply is conﬁgured to automatically take over the load from the primary supply in the case of a failure.

The complete power circuit, from the plug, through the power supply,

to the power’s insertion onto the power distribution plane, is separate and redundant (ﬁgure 1-2). If the installation includes uninterruptible or completely separate power sources, the switcher remains powered up through any power interruption short of a simultaneous loss of power on both power sources.

Figure 1-2 — Redundant power supply backs up primary

The hot-swappable redundant power supply means zero downtime for the

switcher and no loss of functionality should one power supply fail. Should a primary power supply fail, the redundant power supply immediately assumes the load of the failed primary supply. A failed power supply is easily replaceable from the rear at any time without powering down the matrix and with no tools required.

 • Hot-swappable fans — The hot-swappable, externally mounted fans allow

quick replacement to avert overheating in the case of a failure. Fans can be replaced without powering down the switcher.

Operational ﬂexibility — Operations such as input/output selection and setting of

presets can be performed via the Ethernet port or either serial port. The serial ports allow remote control via a PC or a control system. The Ethernet link allows multiple remote links with two levels of password protection.

• Windows-based control/conﬁguration program

• Simple Instruction Set (SIS)

• Remote control panels and keypads

Upgradeable ﬁrmware — The ﬁrmware that controls all switcher operation can

be upgraded in the ﬁeld via RS-232/RS-422 or Ethernet, without taking the switcher out of service. Firmware upgrades are available for download on the Extron Web site, www.extron.com, and can be installed using the Windows-based control/conﬁguration program or the built-in HTML pages.

FOX 4G Matrix 14400 Switcher • Introduction

1-5

Introduction, cont’d

Global memory presets — 64 global memory presets are available as a time-saving

feature that lets you set up and store input/output conﬁgurations in advance. You can then recall those conﬁgurations when needed, with a few simple steps, via serial port or Ethernet control.

Rack mounting — Rack mountable in any conventional 19" wide rack. Power — The matrix switcher’s 100 VAC to 240 VAC, internal, hot-swappable

primary and redundant power supplies provide operational reliability and worldwide power compatibility.

Power supply status LEDs — Front and rear panel LEDs indicate the status of the

primary and redundant power supplies.

1-6

FOX 4G Matrix 14400 Switcher • Introduction

FOX 4G Matrix 14400 Switcher

Chapter Two

Installation

Setup/Installation Checklist

Mounting the Switcher

Rear Panel Cabling and Features

Front Panel Features

Reset Operations

Installation

Setup/Installation Checklist

Get ready

c Familiarize yourself with the Matrix 14400 switcher. c Obtain IP setting information for the Matrix 14400 from the local network

administrator. Read Appendix A, “Ethernet Connection”.

Conﬁgure the Matrix 14400

c Install the desired I/O boards (page 6-4).

Perform physical installation

c If desired, install the switcher in a rack (below).

Cable input and output devices to the I/O ports (page 2-5).

Connect computers and/or control systems to the serial ports and/or LAN

port (page 2-6, page 2-7, and page 2-9).

Connect power (page 2-8).

Test the switcher by creating a tie (page 3-9).

Install software

c Install the Windows-based control/conﬁguration program (page 4-2).

Mounting the Switcher

UL guidelines

The following Underwriters Laboratories (UL) guidelines pertain to the installation of the Matrix 14400 into a rack.

. Elevated operating ambient temperature — If the equipment installed in a

closed or multi-unit rack assembly, the operating ambient temperature of the rack environment may be greater than room ambient temperature. Therefore, install the Matrix 14400 in an environment compatible with the maximum ambient temperature (Tma = +122 °F, +50 °C) speciﬁed by Extron.

. Reduced air ﬂow — Install the equipment in a rack so that the amount of air

ﬂow required for safe operation of the equipment is not compromised.

. Mechanical loading — Mount the equipment in the rack so that a hazardous

condition is not achieved due to uneven mechanical loading.

. Circuit overloading — Connect the equipment to the supply circuit and

consider the effect that circuit overloading might have on overcurrent protection and supply wiring. Appropriate consideration of equipment nameplate ratings should be used when addressing this concern.

. Reliable earthing (grounding) — Maintain reliable grounding of rack-

mounted equipment. Pay particular attention to supply connections other than direct connections to the branch circuit (e.g. use of power strips).

Mounting instructions

The FOX 4G Matrix 14400 matrix switcher is housed in a rack-mountable, 9U high metal enclosure with mounting ﬂanges for standard 19" racks. If desired, rack mount the switcher as follows:

. Insert the switcher into the rack, aligning the holes in the mounting bracket

with those in the rack.

. Secure the switcher to the rack using the supplied bolts.

2-2

FOX 4G Matrix 14400 Switcher • Installation

ANAHEIM, CA

RESET

RS232/RS422

REMOTE

LAN

ACT

LINK

100-240V

50/60Hz

1.2A MAX.

100-240V

50/60Hz

1.2A MAX.

REDUNDANT

PRIMARY

PRIMARY POWER SUPPLY

DISCONNECT BOTH POWER CORDS BEFORE SERVICING

REDUNDANT POWER SUPPLY

A B C D E F G H I J K L M N O P

OUT

OUTINOUT

OUT

OUTINOUTINOUTINOUT

OUT

A B C D E F G H I J K L M N O P

OUT

OUTINOUT

OUT

OUTINOUTINOUTINOUT

OUT

A B C D E F G H I J K L M N O P

OUT

OUTINOUT

OUT

OUTINOUTINOUTINOUT

OUT

A B C D E F G H I J K L M N O P

OUT

OUTINOUT

OUT

OUTINOUTINOUTINOUT

OUT

A B C D E F G H I J K L M N O P

OUT

OUTINOUT

OUT

OUTINOUTINOUTINOUT

OUT

A B C D E F G H I J K L M N O P

OUT

OUTINOUT

OUT

OUTINOUTINOUTINOUT

OUT

A B C D E F G H I J K L M N O P

OUT

OUTINOUT

OUT

OUTINOUTINOUTINOUT

OUT

A B C D E F G H I J K L M N O P

OUT

OUTINOUT

OUT

OUTINOUTINOUTINOUT

OUT

A B C D E F G H I J K L M N O P

OUT

OUTINOUT

OUT

OUTINOUTINOUTINOUT

OUT

1 - 16

17 - 32

33 - 48

49 - 64

65 - 80

81 - 96

97 - 112

113 - 128

129 - 144

FAN ASSIMBLY

7 5

6 2 3 4 6

Rear Panel Cabling and Features

The FOX 4G Matrix 14400 ﬁber optic I/O boards output continuous invisible

light, which may be harmful and dangerous to the eyes; use with caution.

Do not look into the rear panel ﬁber optic cable connectors or into the

•

ﬁber optic cables themselves.

Plug the attached dust caps into the optical transceivers when the ﬁber

•

optic cable is unplugged.

Figure 2-1 — FOX 4G Matrix 14400 switcher rear panel

Fiber optic connectors and connection status LEDs — See page 2-5.

Remote port — See page 2-6.

Ethernet connection (LAN connector) — See page 2-6.

Reset button and LED — See page 2-8.

Power connectors — See page 2-8.

Power indicator LEDs — See page 2-8.

Primary and secondary cooling fans — See page 2-8.

Use electrostatic discharge (ESD) precautions (be electrically grounded)

when making connections. Electrostatic discharge can damage equipment, even if you cannot feel, see, or hear it.

Remove system power before making all connections.

FOX 4G Matrix 14400 Switcher • Installation

2-3

Installation, cont’d

A B C D E F G H I J K L M N O P

OUT

OUTINOUT

OUT

OUTINOUTINOUTINOUT

OUT

OUTINOUT

OUT

OUTINOUTINOUTINOUT

OUT

A B C D E F G H I J K L M N O P

OUT

OUTINOUT

OUT

OUTINOUTINOUTINOUT

OUT

1 - 16

17 - 32

33 - 48

49 - 64

FAN ASSIMBLY

Row 1

O#1

Row 3

Row 2

No board

installed

Row 4

I#1

O#2

I#2

O#3

I#3

O#4

I#4

O#5

I#5

O#6

I#6

O#7

I#7

O#8

I#8

O#9

I#9

O#10

I#10

O#11

I#11

O#12

I#12

O#13

I#13

O#14

I#14

O#15

I#15

O#16

I#16

O#33

I#33

O#34

I#34

O#35

I#35

O#36

I#36

O#37

I#37

O#38

I#38

O#39

I#39

O#40

I#40

O#41

I#41

O#42

I#42

O#43

I#43

O#44

I#44

O#45

I#45

O#46

I#46

O#47

I#47

O#48

I#48

I/O boards

See ﬁgure 2-2. Each I/O board is identiﬁed by the input and output numbers supported by the board position, which are printed on the side of the fan modules (1 - 16, 17 - 32, and so on). The transceiver modules on ﬁber optic I/O boards are identiﬁed as A through P.

Figure 2-2 — Arrangement of inputs and outputs on the I/O boards

Locations A through P correspond to the transceiver modules. Each module, numbered from left to right, includes one of the outputs and one of the inputs supported by the board. (For example, the input and output numbers supported by the I/O board in location 33 - 48 are as follows: A = 33, B = 34, C = 35, D = 36, E = 37, F = 38, G = 39, H = 40, I = 41, J = 42, K = 43, L = 44, M = 45, N = 46, O = 47, and P = 48.)

The output on the transceiver module is to the left of the input.

2-4

FOX 4G Matrix 14400 Switcher • Installation

OUT

OPTICAL

2* 1

OPTIONAL FOR RETURN DATA

LINK

OPTICAL

Extron Fiber Optic Tr ansmitter

Extron Fiber Optic

Receiver

FOX 4G

Matrix 14400

Switcher

12*

OPTIONAL FOR

RETURN DATA

LINK

1b 1a

Fiber optic connectors and connection status LEDs —

This unit outputs continuous invisible light, which may be harmful and

dangerous to the eyes; use with caution. For additional safety, plug the attached dust caps into the optical transceivers when the ﬁber optic cable is unplugged.

Ensure that you use the proper ﬁber cable for your I/O board. Typically, singlemode

ﬁber has a yellow jacket and multimode cable has an orange jacket.

Unlike most Extron transmitters and receivers, which output an optical stream

on one connector in a block and receive a return optical stream on the second connector in the same block, the FOX 4G Matrix 14400 uses one connector on the block as an input and the second connector on the same block as a separate output.

Input connector — For all one-

way video, audio, and/or serial communications output by a transmitter, connect a ﬁber optic cable to the Input LC connector.

Connect the far end of this ﬁber optic cable to the Optical 1 LC connector on a FOX 500 Tx transmitter

other compatible Extron ﬁber optic device.

or to any

Or, for the serial return, (receiver-

to-transmitter) function, connect the far end of the cable to the Optical 2 connector on a receiver

Input LED — When lit, the link is active (light is received).

Output connector — For all

one-way video, audio, and/or serial communications output to a receiver, connect a ﬁber optic cable to the Output LC connector.

Connect the far end of

this ﬁber optic cable to the Optical 1 LC connector on a FOX 500 Rx receiver

other compatible Extron ﬁber optic

device

Or, for the serial return, (receiver-to-

transmitter) function, connect the far end to the Optical 2 connector on a transmitter

Output LED — Light is always output, even when no input is tied to the output. This LED is always lit.

or to any

Figure 2-3 — Optical connections

FOX 4G Matrix 14400 Switcher • Installation

2-5

Installation, cont’d

RS-232 Function Pin Function

1 2 3 4 5 6 7 8 9

—

Gnd

— — — —

Not used Tr ansmit data Receive data Not used Signal ground Not used Not used Not used Not used

—

TX–

RX–

—

Gnd

— RX+ TX+

—

Not used Tr ansmit data (–) Receive data (–) Not used Signal ground Not used Receive data (+) Tr ansmit data (+) Not used

RS-422

RS232/RS422

REMOTE

Link LED

Activity

LED

Remote port

Remote RS-232/RS-422 connector — Connect a host device, such as a

computer, touch panel control, or RS-232 capable PDA to the switcher via this

9-pin D connector for serial RS-232/RS-422 control (ﬁgure 2-4).

Figure 2-4 — Remote RS-232/RS-422 connector

See chapter 3, “Programmer’s Guide”, for deﬁnitions of the SIS commands

(serial commands to control the switcher via this connector) and chapter 4,

“Matrix Software”, for details on how to install and use the control/

conﬁguration software.

The switcher can support either the RS-232 or the RS-422 serial communication

protocol, and can operate at 9600, 19200, 38400, or 115200 baud rates. See the Command/Response table for IP-Speciﬁc SIS commands in chapter 3, “Programmer’s Guide”, to conﬁgure all ports under SIS control.

If desired, connect an MKP 2000 or MKP 3000 remote control panel to the

switcher’s RS-232/RS-422 connector. Refer to the MKP 2000 Remote Control

Panel User’s Manual or the MKP 3000 User’s Manual for details.

Ethernet connection

LAN port — If desired, for IP control of the system, connect the matrix

Link LED indicator — The Link LED indicates that the switcher

Act LED indicator — The Act LED indicates transmission of

switcher to a PC or to an Ethernet LAN via this RJ-45 connector. You can use a PC to control the networked switcher with SIS commands from anywhere in the world. You can also control the switcher from a PC that is running Extron’s Windows-based control/conﬁguration program or has downloaded HTML pages from the switcher.

is properly connected to an Ethernet LAN. This LED should light steadily.

data packets on the RJ-45 connector. This LED should ﬂicker as the switcher communicates.

2-6

FOX 4G Matrix 14400 Switcher • Installation

12345678

Insert

Twisted

Pair Wires

Pins:

RJ-45 connector

Patch (straight) cable

Side 1 Side 2

Pin Wire color Pin Wire color

1 White-orange 1 White-orange

2Orange 2Orange

3 White-green 3 White-green

4 Blue 4 Blue

5 White-blue 5 White-blue

6 Green 6 Green

7 White-brown 7 White-brown

8 Brown 8 Brown

Crossover cable

Side 1 Side 2

Pin Wire color Pin Wire color

1 White-orange 1 White-green

2Orange 2 Green

3 White-green 3 White-orange

4 Blue 4 Blue

5 White-blue 5 White-blue

6 Green 6Orange

7 White-brown 7 White-brown

8 Brown 8 Brown

Side

Cabling

It is vital that your Ethernet cables be the correct cable type and that they be properly terminated with the correct pinout. Ethernet links use Category (CAT) 5e or CAT 6, unshielded twisted pair (UTP) or shielded twisted pair (STP) cables, terminated with RJ-45 connectors. Ethernet cables are limited to a length of 328' (100 m).

Do not use standard telephone cables. Telephone cables do not support Ethernet

or Fast Ethernet.

Do not stretch or bend cables. Transmission errors can occur.

The cable used depends on your network speed. The switcher supports both 10 Mbps (10Base-T — Ethernet) and 100 Mbps (100Base-T — Fast Ethernet), half-duplex and full-duplex Ethernet connections.

 • 10Base-TEthernetrequiresCAT3UTPorSTPcableatminimum.  • 100Base-TFastEthernetrequiresCAT5eUTPorSTPcableatminimum.

RJ-45 connector wiring

The Ethernet cable can be terminated as a straight-through cable or a crossover cable and must be properly terminated for your application (ﬁgure 2-5).

• Crossover cable — Direct connection between the computer and the

FOX 4G Matrix 14400 switcher

Patch (straight) cable — Connection of the FOX 4G Matrix 14400 switcher to

•

an Ethernet LAN

Figure 2-5 — RJ-45 connector and pinout tables

FOX 4G Matrix 14400 Switcher • Installation

2-7

Installation, cont’d

RESET

Reset button and LED

Reset button — The Reset button initiates four levels of matrix

switcher reset. For four different reset levels, press and hold the

button while the switcher is running or while you power up the

switcher.

See “Reset Operations”, on page 2-11, for details.

 • Events (mode 3) reset —

it again brieﬂy to toggle events monitoring on and off.

 • IP settings (mode 4) reset — Hold Reset for 6 seconds, then release it and

push it again brieﬂy to reset the switcher’s IP functions.

Hold Reset for 3 seconds, then release it and push

N N

The IP settings reset does not replace any user-installed ﬁrmware.

 •Absolute (mode 5) reset — Hold Reset for 9 seconds, then release it

and push it again brieﬂy to restore the switcher to the default factory conditions.

 •Hard reset — Hold Reset while powering up the switcher to restore the

switcher to the default factory conditions.

Factory loaded ﬁrmware is active until it is replaced or the power is cycled.

Hard reset does not clear the current conﬁguration.

Power

Primary and Redundant AC power connectors — Plug standard IEC power

cords into these connectors to connect the switcher to 100 VAC to 240 VAC,

50 or 60 Hz power sources.

For the most reliable power, connect the Redundant power cord to either

an uninterruptible power source or to a power source that is completely independent from the primary power source.

Primary and Redundant power supply indicator LEDs —

Green — Indicates that the associated power supply is operating within

normal tolerances.

Red — Indicates that the associated power supply is operating outside

the normal tolerances or has failed. See chapter 6, “Maintenance and Modiﬁcations“ to replace the power supply.

Fans

Primary and Redundant cooling fans — Cool the equipment. If a fan has

failed, replace it at your earliest opportunity. See chapter 6, “Maintenance and

Modiﬁcations“, to replace the fans.

2-8

FOX 4G Matrix 14400 Switcher • Installation

FOX 4G MATRIX 14400

CONFIG

FIBER OPTIC DIGITAL MATRIX SWITCHER

POWER SUPPLY

PRIMARY

REDUNDANT

1 2

6 feet

(1.8 m)

Part #70-335-01

Sleeve (Gnd)

Ring

Tip

9-pin D Connection TRS Plug

Pin 2 Computer's RX line Tip Pin 3 Computer's TX line Ring Pin 5 Computer's signal ground Sleeve

Front Panel Features

Figure 2-6 — Front panel conﬁguration port

Conﬁguration port — This 2.5 mm mini stereo jack serves the same serial

communications function as the rear panel Remote port (but RS-232 only), but it is easier to access than the rear port after the matrix switcher has been installed and cabled. The optional 9-pin D to 2.5 mm mini jack TRS RS-232 cable, part #70-335-01 (ﬁgure 2-7), can be used for this connection.

Figure 2-7 — Optional 9-pin TRS RS-232 cable

This port is independent of the rear panel Remote port and is not affected by

changes to the rear panel port’s protocol. This front panel port’s protocol can be changed under SIS command control only. See the Command/Response table for IP-speciﬁc SIS commands, in chapter 3, “Programmer’s Guide”, to conﬁgure all ports under SIS control.

A front panel Conﬁguration port connection and a rear panel Remote port

connection can both be active at the same time.

This port is RS-232 only, with its default protocols as follows:

• 9600baud • noparity • 8databits

• 1stopbit • noowcontrol

The maximum distances from the matrix switcher to the controlling device can

vary up to 200' (61 m). Factors such as cable gauge, baud rates, environment, and output levels (from the switcher and the controlling device) all affect transmission distance. Distances of about 50' (15 m) are typically not a problem. In some cases the matrix switcher may be capable of serial communications via RS-232 up to 250' (76 m) away.

FOX 4G Matrix 14400 Switcher • Installation

2-9

Installation, cont’d

Primary and Redundant Power Supply LEDs —

Green — Indicates that the associated power supply is operating within

normal tolerances.

Red — Indicates that the associated power supply is operating outside

the normal tolerances or has failed. See chapter 6, “Maintenance and

Modiﬁcations”, to replace the power supply.

2-10

FOX 4G Matrix 14400 Switcher • Installation

Reset Operations

The rear panel has a Reset button that initiates four levels of resets (numbered 1, 3, 4, and 5 for the sake of comparison with an Extron IPL product). The Reset button is recessed, so use a pointed stylus, ballpoint pen, or Extron Tweeker to access it.

See the following table for a summary of the modes.

Review the reset modes carefully. Using the wrong reset mode may result

in unintended loss of ﬂash memory programming, port reassignment, or a controller reboot.

The reset modes listed below close all open IP and Telnet connections and close

all sockets. Also, the following modes are separate functions, not a continuation from Mode 1 to Mode 5.

Reset Mode Comparison/Summary

Mode Activation Result Purpose/Notes

Hold down the recessed Reset button while applying power to the switcher.

After a mode 1 reset is

performed, update the switcher’s ﬁrmware to the latest version. Do not operate the switcher ﬁrmware version that results from the mode 1 reset. If you want to use the factory default ﬁrmware, you must upload that version again. See chapter 4, “Matrix Software”, for details on uploading ﬁrmware.

Hold down the Reset button for about 3 seconds, until the Reset LED blinks once, then press Reset momentarily (<1 second) within 1 second.

Hold down the Reset button for about 6 seconds, until the Reset LED blinks twice (once at 3 seconds and again at 6 seconds). Then press Reset momentarily (<1 second) within 1 second.

Hold down the Reset button for about 9 seconds, until the Reset LED blinks three times (once at 3 seconds, again at 6 seconds, and then again at 9 seconds). Then press Reset momentarily (<1 second) within 1 second.

The switcher reverts to the factory default ﬁrmware. Event scripting will not start if the

switcher is powered on in this mode. All user ﬁles and settings, such as IP settings, are maintained.

If you do not want to update ﬁrmware, or

you performed a mode 1 reset by mistake, cycle power to the switcher to return to the ﬁrmware version that was running before the mode 1 reset. Use the 0Q SIS command to conﬁrm that the factory default ﬁrmware is no longer running (look for the asterisk [*] following the version number.

Mode 3 turns events on or off. During resetting, the Reset LED ﬂashes 2 times if events are starting, 3 times if events are stopping.

Mode 4:

• EnablesARPcapability.

• SetstheIPaddresstothefactorydefault.

• Setsthesubnetaddresstothefactorydefault.

• Setsthegatewayaddresstothefactorydefault.

• Setsportmappingtothefactorydefault.

• TurnsDHCPoff.

• Turneventsoff.

The Reset LED ﬂashes four times in quick succession during the reset.

Mode 5 performs a complete reset to factory defaults (with the exception of the ﬁrmware):

• Doeseverythingmode4does.

• Resetsmostsettings,including:

Clears all ties. Clears all presets. Clears all output mutes.

• ResetsallIPoptions.

• Removes/clearsalllesfortheswitcher.

The reset LED ﬂashes four times in quick succession during the reset.

Use mode 1 to revert to the factory default ﬁrmware version if incompatibility issues arise with user-loaded ﬁrmware.

Mode 3 is useful for troubleshooting.

Mode 4 enables you to set IP address information using ARP and the MAC address.

Mode 5 is useful if you want to start over with conﬁguration and uploading or to replace events. Same as SIS command. See chapter 3, “Programmer’s Guide“.

ZQQQ}

FOX 4G Matrix 14400 Switcher • Installation

2-11

Installation, cont’d

Release, then immediately press and release again.

RESET

Release, then immediately press and release again.

6 seconds

9 seconds

Press and hold the Reset button.

3 seconds

Reset LED flashes once.

Release, then immediately press and release again.

Reset LED flashes twice.

Press and hold the Reset button.

Reset LED flashes

three times.

IP Settings

Reset

Absolute Reset

Events

Reset

Performing soft system resets (resets 3, 4, and 5)

Perform a soft reset of the switcher as follows (ﬁgure 2-8):

. Use an Extron Tweeker or other small screwdriver to press and hold the rear

panel Reset button until the rear panel Reset LED blinks once (events reset), twice (system reset), or three times (absolute reset).

Figure 2-8 — Resets

2. Release the Reset button and then immediately press and release the Reset

button again. Nothing happens if the second momentary press does not occur

within 1 second.

2-12

FOX 4G Matrix 14400 Switcher • Installation

FOX 4G Matrix 14400 Switcher

Chapter Three

Programmer’s Guide

Serial Ports

Ethernet (LAN) Port

Host-to-Switcher Instructions

Switcher-Initiated Messages

Switcher Error Responses

Using the Command/Response Tables

Command/Response Table for SIS Commands

Command/Response Table for IP-Speciﬁc SIS Commands

Special Characters

Programmer’s Guide

RS-232 Function Pin Function

1 2 3 4 5 6 7 8 9

—

Gnd

— — — —

Not used Tr ansmit data Receive data Not used Signal ground Not used Not used Not used Not used

— TX– RX–

— Gnd

— RX+ TX+

—

Not used Tr ansmit data (–) Receive data (–) Not used Signal ground Not used Receive data (+) Tr ansmit data (+) Not used

RS-422

RS232/RS422

REMOTE

Serial Ports

The switcher has two serial ports that can be connected to a host device such as a computer running the HyperTerminal utility, an RS-232 capable PDA, or a control system. These ports make serial control of the switcher possible. The serial ports are:

 • TherearpanelRemote(RS-232orRS-422)port,a9-pinDfemaleconnector

(ﬁgure 3-1)

 • ThefrontpanelConguration(RS-232)port,a2.5mmministereojack

(ﬁgure 3-2)

The default protocol for both ports is as follows:

 • 9600baud • noparity • 8databits  • 1stopbit • noowcontrol

The ports can be conﬁgured to operate at the 9600, 19200, 38400, or 115200 baud rate.

These two ports are independent of one another. A front panel Conﬁguration

port connection and a rear panel Remote port connection can both be active at the same time.

The switcher can operate at 9600, 19200, 38400, or 115200 baud rates, but

Extron recommends leaving these ports at 9600 baud only.

Rear panel Remote port

Figure 3-1 — Remote connector pin assignments

3-2

FOX 4G Matrix 14400 Switcher • Programmer’s Guide

6 feet

(1.8 m)

Part #70-335-01

Sleeve (Gnd)

Ring

Tip

9-pin D Connection TRS Plug

Pin 2 Computer's RX line Tip Pin 3 Computer's TX line Ring Pin 5 Computer's signal ground Sleeve

Front panel Conﬁguration port

N N

The optional 9-pin D to 2.5 mm mini jack TRS RS-232 cable, part #70-335-01 (ﬁgure 3-2), can be used for connection to the Conﬁguration port.

This port is hardwired for RS-232 only.

This port is independent of the rear panel Remote port and is not affected by

changes to the rear panel port’s protocol. This front panel port’s protocol can be changed via a Simple Instruction Set (SIS™) command only. See the Command/ Response table for IP-Speciﬁc SIS commands, later in this chapter, to conﬁgure both ports using an SIS command.

Figure 3-2 — Optional 9-pin TRS RS-232 cable

FOX 4G Matrix 14400 Switcher • Programmer’s Guide

3-3

Programmer’s Guide, cont’d

12345678

Insert

Twisted

Pair Wires

Pins:

RJ-45 connector

Patch (straight) cable

Side 1 Side 2

Pin Wire color Pin Wire color

1 White-orange 1 White-orange

2Orange 2Orange

3 White-green 3 White-green

4 Blue 4 Blue

5 White-blue 5 White-blue

6 Green 6 Green

7 White-brown 7 White-brown

8 Brown 8 Brown

Crossover cable

Side 1 Side 2

Pin Wire color Pin Wire color

1 White-orange 1 White-green

2Orange 2 Green

3 White-green 3 White-orange

4 Blue 4 Blue

5 White-blue 5 White-blue

6 Green 6Orange

7 White-brown 7 White-brown

8 Brown 8 Brown

Side

Ethernet (LAN) Port

The rear panel Ethernet connector on the switcher can be connected to an Ethernet LAN or WAN. Communications between the switcher and the controlling device are via telnet (a TCP socket using port 23). The TCP port can be changed, if necessary, via SIS. This connection makes SIS control of the switcher possible using a computer connected to the same LAN or WAN. The SIS commands and the switcher’s actions and responses when communication via the Ethernet port are idential to those when communicating with the switcher via any of the serial ports.

Ethernet connection

The Ethernet cable can be terminated as a straight-through cable or a crossover cable and must be properly terminated for your application (ﬁgure 3-3).

• Crossover cable — Direct connection between the computer and the

FOX 4G Matrix 14400 switcher

Patch (straight-through) cable — Connection of the FOX 4G Matrix 14400

•

switcher to an Ethernet LAN

Figure 3-3 — RJ-45 Ethernet connector pin assignments

3-4

FOX 4G Matrix 14400 Switcher • Programmer’s Guide

Default IP addresses

To access the FOX 4G Matrix 14400 switcher via the LAN port, you need the Extron IP address, and may need the subnet mask and the gateway address. If the IP address has been changed to an address comprised of words and characters, you can determine the actual numeric IP address using the ping (ICMP) utility (see appendix A, “Ethernet Connection”, for more details). If the addresses have not been changed, the factory-speciﬁed defaults are:

• IPaddress: 192.168.254.254 • Subnetmask: 255.255.0.0

• Gatewayaddress: 0.0.0.0 • DHCP: off

Establishing a connection

Establish a network connection to a FOX 4G Matrix 14400 switcher as follows:

. Open a TCP socket to port 23 using the switcher’s IP address.

The switcher responds with a copyright message including the date, the name

If the password is accepted, the switcher responds with Login User or

If the password is not accepted, the Password prompt reappears.

If the local system administrators have not changed the value, the

factory-speciﬁed default, 192.168.254.254, is the correct value for this ﬁeld.

of the product, ﬁrmware version, part number, and the current date/time.

If the switcher is not password-protected, the device is ready to accept SIS

commands immediately after it sends the copyright message.

If the switcher is password-protected, a password prompt appears below the copyright message.

. If the switcher is password protected, enter the appropriate administrator or

user password.

Connection Timeouts

The Ethernet link times out after a designated period of time of no communications. By default, this timeout value is set to 5 minutes but the value can be changed. See the Configure port timeout SIS commands on page 3-18.

Extron recommends leaving the default timeout at 5 minutes and periodically

issuing the Query (Q) command to keep the connection active. If there are long idle periods, Extron recommends disconnecting the socket and reopening the connection when another command must be sent.

Number of connections

A FOX 4G Matrix 14400 switcher can have up to 200 simultaneous TCP connections, including all HTTP sockets and telnet connections. When the connection limit is reached, the switcher accepts no new connections until some have been closed. No error message or indication is given that the connection limit has been reached. To maximize performance of an IP Link device, the number of connections should stay low and unnecessary open sockets should be closed.

FOX 4G Matrix 14400 Switcher • Programmer’s Guide

3-5

Programmer’s Guide, cont’d

Using Verbose Mode

Telnet connections to a FOX 4G Matrix 14400 switcher can be used to monitor for changes that occur on the switcher, such as front panel operations and SIS commands from other telnet sockets or a serial port. For a telnet session to receive change notices from the switcher, the telnet session must be in verbose mode 3. See the Set Verbose Mode SIS command on page 3-18. In verbose mode 3, the telnet socket reports changes in messages that resemble SIS command responses.

Host-to-Switcher Instructions

The switcher accepts SIS commands through either serial port and the LAN port. SIS commands consist of one or more characters per command ﬁeld. They do not require any special characters to begin or end the command character sequence. Each switcher response to an SIS command ends with a carriage return and a line feed (CR/LF = is one or more characters.

Switcher-Initiated Messages

When a local event such as a front panel operation occurs, the switcher responds by sending a message to the host. The switcher-initiated messages are listed below (underlined).

The switcher initiates the copyright message when it is ﬁrst powered on or when connection via Internet protocol (IP) is established. Vx.xx is the ﬁrmware version number.

Password:

]

The switcher initiates the password message immediately after the copyright message when the controlling system is connected using TCP/IP or telnet and the switcher is password protected. This message means that the switcher requires an administrator or user level password before it will perform the commands entered via this link. The switcher repeats the password message response for every entry other than a valid password until a valid password is entered.

]

The switcher initiates the login message when a correct administrator or user password has been entered. If the user and administrator passwords are the same, the switcher defaults to administrator privileges.

), which signals the end of the response character string. A string

]

3-6

FOX 4G Matrix 14400 Switcher • Programmer’s Guide

ASCII to HEX Conversion Ta ble

Space

Switcher Error Responses

When the switcher receives an SIS command and determines that it is valid, it performs the command and sends a response to the host device. If the switcher is unable to perform the command because the command is invalid or contains invalid parameters, the switcher returns an error response to the host. The error response codes are:

E01 — Invalid input channel number (too large) E10 — Invalid command E11 — Invalid preset number E12 — Invalid output number (too large) E13 — Invalid value (out of range) E14 — Illegal command for this conﬁguration E17 — Timeout (caused only by direct write of global presets) E21 — Invalid room number E24 — Privilege violation (Ethernet, Extron software only)

Using the Command/Response Tables

The command/response tables begin on page 3-9. Lower-case letters are acceptable in the command ﬁeld except where indicated for the gain and attenuation commands. The table below shows the hexadecimal equivalent of each character used in the command/response table.

ASCII

Symbols are used throughout the table to represent variables in the command/ response ﬁelds. Command and response examples are shown throughout the table.

FOX 4G Matrix 14400 Switcher • Programmer’s Guide

3-7

Programmer’s Guide, cont’d

Symbol deﬁnitions

]

= CR/LF (carriage return/line feed) (hex 0D 0A)

}

= Carriage return (no line feed, hex 0D)

• = Space character

= Escape key (hex 1B))

= Input number (for tie) 0

= Output number 001 – 144

= Connection status 0 = no input connected

1 = input connected

= Mute 0 = not muted, 1 = muted

= Global preset # 000 – 064 (000 = current conﬁguration)

= Room # (for room presets) 10 max. (each can have up to 10 presets (X*) assigned)

A Room is a subset of operator-selected outputs that relate to each other. The FOX 4G Matrix 14400 switcher supports up to 10 rooms,

each of which can consist of from 1 to 144 outputs.

= Name 12 characters maximum for input names, output names, global preset

names, and room preset names 11 characters maximum for room names Upper- and lower-case alphanumeric characters and _ / and spaces are valid.

= Room preset # 10 maximum (0 = current conﬁguration for room)

A Room preset is a stored conﬁguration with all of the outputs assigned to a single room. When a room preset is retrieved from memory,

it becomes the current conﬁguration.

The following characters are invalid in the name: {space} ~ , @ = ‘ [ ] { } < > ’ “ ; : | \ and ?.

= Input number 001 – 144

X1)

= Number (quantity) of inputs 016, 032, 048, 064, 080, 096, 112, 128, or 144

X1!

= Number (quantity) of outputs 016, 032, 048, 064, 080, 096, 112, 128, or 144

X1@

= Board installed 0 = No board installed

1 = 16x16 multimode board 2 = 16x16 singlemode board x = Unknown board or mix of transceivers installed

X1#

= I/O board slot number 01 – 09

X1$

= Fiber optic transceiver module installed 0 = No module installed

1 = Multimode module 2 = Singlemode module

X1%

= Firmware version number to second decimal place (x.xx)

X1^

= Verbose ﬁrmware version-description-upload date/time.

See the Query ﬁrmware version (verbose) command on page 3-14.

X1&

= Voltage Positive or negative voltage and magnitude

X1*

= Temperature Degrees Fahrenheit

X1(

= Fan speed (in RPM)

00 – 144 (000 = untied)

3-8

FOX 4G Matrix 14400 Switcher • Programmer’s Guide

Input:

Response Status:

no input detected

0 0 0 1 1 1 0 . . . 0

input detected

1 2 3 4 5 6 7 n

Command/response table for SIS™ commands

Command ASCII command

(host to switcher)

Create ties

 •Commandscanbeenteredback-to-backinastring,withnospaces.Forexample:1*1!02*02&003*003%4*8$.

The quick multiple tie and tie input to all output commands activate all I/O switches simultaneously.

•

The matrix switchers support 1-, 2-, and 3-digit numeric entries (1*1, 02*02, or 001*001).

•

The ! tie command, & tie command, and % tie command can be used interchangeably.

•

The ! tie all command, & tie all command, and % tie all command can be used interchangeably.

•

Tie input

Quick multiple tie

Tie input to all outputs

to output

Example:

to output

Example (see Note, above):

to output

Example (see Note, above):

Example:

Example (see Note, above):

X@ X!*X@

1*3!

X@ X!*X@

10*4&

X@ X!*X@

7*5%

E+QX!*X@ E

+Q3*4!3*5%3*6!

*! In

5*!

*& In

8*&

*% In

10*%

! Out

& Out

% Out

!...X!*X@!

}

Read ties

 •The!view tiecommandand&view tiecommandforRGBandthe%view tie command for video can be used

View

View RGB

View video

interchangeably.

When the switcher is in verbose mode, the response is Out

•

output tie

X@ X@ X@

List input link detection

The switcher reports the link status for only as many inputs as are supported by the highest numbered slot with an I/O

View all input connections 0LS

Example:

board installed. The switcher does not recognize gaps in the board installation. For example, if boards are installed, in only slots 1 and 3, leaving slot 2 empty, the switcher returns link status for 48 sequential inputs. The input link response for the inputs supported by the board in slot 3, inputs 17 through 32, are all zeroes.

0LS

Response

(switcher to host)

Out003

Out004

Out005

}

Qik

In005

In008

In010

X!] X!] X!]

X#1 X#2 X#

X@•InX!•

•

X@•InX!•

•

X@•InX!•

•

] ]

X!•

All

•

All

X!•

RGB

•

RGB

X!•

Vid

•

Vid

X@•InX!•

]

All

RGB

Vid

]

In001•All

In010•RGB

In007•Vid

]

(All)(RGB) or (Vid)].

X#n]

...

Additional description

Tie input X! to output X@.

Tie input 1 to output 3.

Tie input 10 to output 4.

Tie input 7 to output 5.

Tie input 3 to output 4, tie input 3 to output 5, and tie input 3 to output 6.

Tie input 5 to all outputs.

Tie input 8 to all outputs.

Tie input 10 to all outputs.

Input X! is tied to output X@.

Each X# response is the connection status of all inputs, starting from input 1. n is the highest-numbered installed output.

X! = Input number

= Output number 001 – 144

= Connection status 0 = no input connected 1 = input connected

000 – 144 (000 = untied)

FOX 4G Matrix 14400 Switcher • Programmer’s Guide

3-9

Programmer’s Guide, cont’d

Command/response table for SIS commands (continued)

Command ASCII command

(host to switcher)

Response

(switcher to host)

Additional description

Channel mute commands

Channel mute

Channel unmute

Read channel mute

Global channel mute 1*B

Global channel unmute 0*B

*1B VmtX@*1

*0B VmtX@*0

X$]

Vmt1

Vmt0

] ]

]

Mute output X@ (no signal is output, but the light output remains active).

Unmute output X@ (signal is output).

1 = mute on, 0 = mute off.

Mute all output channels.

Unmute all output channels.

Save, recall, and directly write presets

 •Ifyoutrytorecallapresetthatisnotsaved,thematrixswitcherrespondswiththeerrorcodeE11.

If a room is not deﬁned (does not exist in the switcher), the matrix switcher responds with the error code E11 .

•

The following characters are invalid in preset names: + - , ` @ = [ ] { } ‘ “ ; : | \ and ?.

•

Save current conﬁguration as a global preset

Example:

Recall a global preset

Example:

Write room outputs

 •Aroomcancontainamaximumof144outputs(X@s).

An output can belong to only one room.

•

The maximum number of rooms (X^) is 10.

•

If no room name is assigned, the default name is “Room #X^•

•

Example:

Read room outputs

If no outputs have been assigned to the room, the switcher returns [unassigned]].

Example:

Save current ties as a room preset

You must have assigned outputs to a room (

Example:

Recall room preset

EX^,X@

8,3,04,5,6MR

EX^MR}

X^*X*

3*9,

X^*X*

3MR

}

, ...

}

EX^

X%]

Spr

]

Spr9

X%]

Rpr

]

Rpr05

}

X^,X@

Mpr

Mpr8,03,04,05,06

Class 1,01,02,08,09

RmmX^•Spr

}

,MR

) before you can save a room preset.

Rmm03•Spr09

RmmX^•Rpr

X@n]

, ...

,•

]

X@n]

, ...

]

X*]

]

X*]

Command character is a comma.

Save current ties as preset 9.

Command character is a period.

Recall preset 5, which becomes the current conﬁguration.

See notes.

”.

Outputs 3, 4, 5, and 6 are assigned to room 8.

Outputs 1, 2, 8, and 9 are assigned to room 3, which named “Class 1”.

Command character is a comma.

Save current ties as preset 9 for room 3.

Command character is a period.

X@ = Output number 001 – 144

3-10

= Mute 0 = off (unmuted) 1 = on (muted)

= Global preset # 000 – 064 (000 = current conﬁguration)

= Room # (for room presets) 10 max. (Each can have up to 10 presets (X*) assigned.)

= Name 12 characters maximum for input and output names

= Room preset # 00 – 10 (00 = current conﬁguration for room)

FOX 4G Matrix 14400 Switcher • Programmer’s Guide

+27P12*5!10*09%3*2!3*8&

Esc

+7*3P12*7&11*5&4*5%6*6!

Esc

Command/response table for SIS commands (continued)

Command ASCII command

(host to switcher)

Save, recall, and directly write presets (continued)

Direct write process —

The direct write of a global preset should always be preceded by a clear global preset ties command of that same

Clear a global preset’s ties

Directly write a global preset

Example:

Read room outputs

Example:

Directly write a room preset

Example:

preset number, as shown below. In a directly-written preset, each output position’s tied input (or no tied input) remains unchanged unless overwritten or cleared.

If you do not clear the ties in a global preset number before you directly write a global preset to that number, ties that are part of the previous version of the speciﬁed preset with the same number can unexpectedly become part of the newlycreated preset.

E+X%

P0*!

}

E+X%PX!*X@!X!*X@%X!*X@

+27P0*!

}

EX^MR} E

3MR

}

E+X^*X*PX!*X@!X!*X@%X!*X@

Response

(switcher to host)

X%]

Spr

]

•Spr

, ...

}

X@n]

}

X*]

]

$ ... X!*X@%

X%]

Spr

Spr27

Class 1,001,002,008,009

$ ... X!*X@!

Rmm

Rmm07•Spr03

Additional description

Clear all ties in preset X%. Enter as many ties as are

valid for this conﬁguration. The ! tie command, & tie, and % tie commands are all valid.

Clear all ties in preset 27.

Brackets are shown to separate ties for clarity only. Create global preset 27, which ties input 12 to output 5, input 10 to output 9, input 3 to output 2, and input 3 to output 8.

Outputs 1, 2, 8, and 9 are

]

assigned to room 3, which named “Class 1”.

Enter as many ties as are valid for this conﬁguration. The ! tie command, & tie, and % tie commands are all valid and equivalent.

Brackets are shown to separate ties for clarity only. Create preset 3 for room 7, which ties input 12 to output 7, input 11 to output 5, input 4 to output 5, and input 6 to output 6.

X% = Global preset # 000 – 064 (000 = current conﬁguration)

= Input number 000 – 144 (000 = untied)

= Output number 001 – 144

= Room # (for room presets) 10 max. (Each can have up to 10 presets (X*) assigned.)

= Name 12 characters maximum for input and output names

= Room preset # 00 – 10 (00 = current conﬁguration for room)

FOX 4G Matrix 14400 Switcher • Programmer’s Guide

3-11

Programmer’s Guide, cont’d

25Output:

Response = tied input:

input 2 tied to output 27

26 27 28 29 30 31 32

08•08•02•08•08•01•00•00

no tied input

input 8 tied to output 28

•--•--•--•--•--•--•--•--•

37 38 39 4033 34 35 36

outputs do not exist

•Vid

Command/response table for SIS commands (continued)

Command ASCII command

(host to switcher)

Response

(switcher to host)

Additional description

View ties, mutes, and presets

The & tie all command and % tie all command can be used interchangeably.

View output tie

Example:

View output tie

Example:

View output mutes

The switcher reports the mute status for only as many outputs as are supported by the highest numbered slot with an

View global preset conﬁguration

Command description:

Response description:

Example (32 x 32 matrix):

I/O board installed. The switcher does not recognize gaps in the board installation. For example, if boards are installed, in only slots 1 and 3, leaving slot 2 empty, the switcher returns mute status for 48 sequential outputs. The mute status for the outputs supported by the board in slot 3, inputs 17 through 32, are all can be ones or zeroes (the switcher allows you to mute an output that is not installed, so long as it is numbered lower than the highest numbered output installed).

15&

X!]

EVM} X$

EX%*X@

preset # (

input # (

23*25*1VC

}

*1VC

)*starting output # (X@)*1VC

) tied to X@•X! tied to X@+1•X! tied to X@+2•...•X! tied to X@+15•Vid

}

]

Input 27 is tied to output 15.

Input 2 is tied to output 7.

X$n]

, ...

•

•...•

+15

•Vid

Each X$ response is the mute status of an output, starting from output 1. n is the highest-numbered installed output.

]

Show preset X%’s conﬁguration. Show the input tied to 16 sequential outputs, starting from

output output number.

. n is the starting

]

Each position shown in the response is an output: left = output 1, right = output 16. (Outputs 9 through 16 are not present on this Matrix 14400.) The number in each position is the input tied to that output.

In this example, video input 8 is tied to outputs 25, 26, 28, and 29; input 2 is tied to output 27; and input 1 is tied to output 30. No inputs are tied to outputs 31 and 32.

EX%

View room preset conﬁguration

Command description:

Response description:

X@ = Output number 001 – 144

3-12

FOX 4G Matrix 14400 Switcher • Programmer’s Guide

*1*1VC} where X% = 0 returns the switcher’s current video conﬁguration.

EX^*X**X@

room # (

input # (

= Input number 000 – 144 (000 = untied)

= Mute 0 = not muted, 1 = muted

= Global preset # 000 – 064 (000 = current conﬁguration)

= Room # (for room presets) 10 max. (Each can have up to 10 presets (X*s) assigned.)

= Room preset # 00 – 10 (00 = current conﬁguration for room)

}

*1VC

)*room preset # (X*)*starting output # (X@)*1VC

) tied to X@•X! tied to X@+1•X! tied to X@+2•...•X! tied to X@+15•Vid

•

•...•

+15

]

•Vid

Show room X^, preset X*’s conﬁguration. Show the input tied to up to 16 outputs assigned to room starting output number.

. n is the

]

Command/response table for SIS commands (continued)

Command ASCII command

(host to switcher)

Names

Write global preset name

Example:

Read global preset name

Example:

Write room name

You must have assigned outputs to a room (

Example:

Read room name

Write room preset name

Example:

Read room preset name

 •Donotuseleadingspacesinpresetnames.

If a preset is unassigned, the X& displays [unassigned].

•

If a global preset is saved, but not yet named, the default name is Preset

•

If a room preset is saved, but not yet named, the default name is RmX^ PrstX*.

•

Write input name

Example:

Read input name

Write output name

Example:

Read output name

EX%,X&NG} E

1,Security 1NG

}

EX%NG} X&] E

2NG

}

EX^,X&NR}

1,Classrm 1NR

} EX^NR} X&] EX^*X*,X&NP} E

1*3,Podium_DVDNP

EX^,X*NP}

EX(,X&NI} E

1,Podium camNI

EX(NI} X&] EX@,X&NO} E

1,Main PJ1NO

}

EX@NO} X&]

Resets

Reset global presets and names

Reset one global preset

Reset all mutes

Reset room map

Reset individual room

Reset all room presets

Reset individual room preset

Reset whole switcher

Absolute reset

Reset all device settings

EZG}

EX%ZG} EZZ} EZR} EX^ZR} EZP}

EX^*X*ZP}

E E

ZXXX

ZQQQ

}

EZY}

EX^

}

Response

(switcher to host)

X%,X&]

Nmg Nmg001,Security 1

Security 2

Nmr

}

,MR

Nmr001,Classrm 1

NmpX^* Nmp01*3,Podium_DVD

]

X^,X&]

) before you can write a room name.

X*,X&]

]

X&]

X(,X&]

Nmi Nmi01,Podium cam

X@,X&]

Nmo

Nmo01,Main PJ1

]

Zpg

X%]

Zpg

]

Zpz

]

Zpr

X^]

Zpr

]

Zpp

X*]

ZppX^*

]

Zpx

]

Zpq

]

Zpy

]

Additional description

Name global preset 1 “Security 1”.

Global preset 2 is named “Security 2”.

Name room 1 “Classrm 1”.

Name room1, preset 3

]

“Podium_DVD”.

Name input 1 “Podium cam”.

Name output 1 “Main PJ1”.

Clear all global presets and their names.

Clear global preset X%. Unmute all outputs.

Clear all room deﬁnitions.

Delete room X^. Clear all room presets and

names. Clear an individual room

preset and name. Clear all ties and presets.

Similar to Reset whole

switcher

address to 192.168.254.254 and subnet mask to

255.255.000.000.

, plus clear the IP

X% = Global preset # 000 – 064 (000 = current conﬁguration)

= Name 12 characters maximum for global and room preset names

11 characters maximum for room names

= Room # (for room presets) 10 max. (Each can have up to 10 presets (X*) assigned.)

= Room preset # 00 - 10 (00 = current conﬁguration for room)

= Input number 001 – 144

= Output number 001 – 144

FOX 4G Matrix 14400 Switcher • Programmer’s Guide

3-13

Programmer’s Guide, cont’d

Ethernet protocol

firmware

1.23-1.00(1.68-FOMX Series -Wed, 20 Feb 2008 00:00:00 GMT)-1.00*(1.06-FOMX Series -Mon, 17 Mar 2007 16:39:21 GMT)

Description

Fiber Matrix firmware version

Updated firmware version

* indicates the version running Upload date and time

3.27•4.95•1.31•1.22•12.00•12.06•12.12•+078.80•02909•02909•02909•02860

Backplane receiving 12.00 V Internal temperature 78.8° F

Fan 1 rotating at 2,909 RPM3.3 V power system at 3.27 V

Command/response table for SIS commands (continued)

Command ASCII command

(host to switcher)

Response

(switcher to host)

Additional description

Information requests

Information request I

Slot/plane/LC information

Request part number N

Request part number and Board conﬁguration

There are up to three separate sets of Extron ﬁrmware on which the switcher can report: the controller ﬁrmware, which

Query ﬁrmware version Q

Example:

Query controller ﬁrmware version (verbose)

Response description:

Example:

is the overall control ﬁrmware; the Ethernet protocol ﬁrmware, which handles the Ethernet interface; and the latest optional Extron ﬁrmware update, which is available at www.extron.com.

X1#

Ethernet protocol ﬁrmware version-controller ﬁrmware version-updated ﬁrmware version

X1)XX1!•AX1)XX1!•SX1@1X1@

X1$aX1$bX1$

60-969-01

60-969-01.

X1$p]

...

]

X1@1X1@2X1@3X1@4X1@5X1@6X1@7X1@8X1@9]

X1%]

]

1.23

X1%-X1^-X1^]

X1@9]

...

X1)XX1!

V of available inputs and outputs for this conﬁguration.

X1)XX1!

A for this product.

X1@1X1@

S board type installed in each slot.

The factory-installed controller ﬁrmware version is 1.23 (sample value only).

Provide a detailed status of the Ethernet protocol ﬁrmware, the controller ﬁrmware, and any ﬁrmware upgrade. The ﬁrmware that is running is marked by an asterisk (*). A caret (^) indicates that the ﬁrmware has a bad checksum or an invalid load. ?.?? indicates that ﬁrmware is not loaded.

shows the number

has no meaning

X1@

...

shows the

]

Request system status

Response description: +3.3V•

+5V•+1.3V•+1.2V•+12V(backplane)•+12V(redundantPS)•+12V(primaryPS)•Temp•Fan1RPM•Fan2•Fan3•Fan4

Example:

X1)

3-14

FOX 4G Matrix 14400 Switcher • Programmer’s Guide

= Number (quantity) of inputs 016, 032, 048, 064, 080, 096, 112, 128, or 144

X1!

= Number (quantity) of outputs 016, 032, 048, 064, 080, 096, 112, 128, or 144

X1@

= Board installed 0 = No board installed 1 = 16x16 multimode board,

2 = 16x16 singlemode board x = unknown board or mix

X1#

= I/O board slot number 1 – 9

X1$

= Fiber optic transceiver module installed 0 = no module installed 1 = multimode 2 = singlemode

X1%

= Firmware version number to second decimal place (x.xx)

X1^

= Verbose ﬁrmware version-description-upload date/time

X1&

= Voltage Positive or negative voltage and magnitude

X1*

= Temperature Degrees Fahrenheit

X1(

= Fan speed (in RPM)

X1&•X1&•X1&•X1&•X1&•X1&•X1&•X1*•X1(•X1(•X1(•X1(]

]

Command/response table for SIS commands (continued)

Command ASCII command

(host to switcher)

Information requests (continued)

The response to the View File Directory command differs, depending on whether the command is sent via an

View ﬁle directory RS-232/RS-422 port and Telnet

View ﬁle directory Web browser

Erase user-supplied Web pages/ﬁles

RS-232/RS-422 or Telnet connection or sent via a Web browser connection.

EDF}

ﬁlenameEF

}

Response

(switcher to host)

ﬁlename1,date/time,length ﬁlename2,date/time,length ﬁlename3,date/time,length

Additional description

List user-supplied ﬁles.

] ] ]

 • •  • •

ﬁlenamen,date/time,length # of Bytes•Left

Var ﬁle = new array (); List user-supplied ﬁles.

File [1] = ‘ﬁlename1,date1,ﬁlesize1‘; File [2] = ‘ﬁlename2,date2,ﬁlesize2‘; File [3] = ‘ﬁlename3,date3,ﬁlesize3‘;

]]

]

 • •  • •

File [n] = ‘ﬁlenamen,daten,ﬁlesizen‘; File [n+1] = # of Bytes•Left

Delﬁlename

]

FOX 4G Matrix 14400 Switcher • Programmer’s Guide

3-15

Programmer’s Guide, cont’d

Command/Response Table for IP-Speciﬁc SIS Commands

Symbol deﬁnitions

X3)

= Matrix name (Up to 240 alphanumeric characters)

The following characters are invalid in the name: {space} ~ , @ = ` [ ] { } < > ‘ “ ; : | \ and ?.

X3!

= Default name FOX-4G-Matrix- + last 3 pairs of MAC address

X3@

 = Timeanddate(forset) Intheformat:MM/DD/YY•HH:MM:SS where:

X3#

 = Timeanddate(forread) Intheformat:Day,•DD•Mmm•YYYY•HH:MM:SS where:

X3$

= GMT offset –12.0 through +14.0. Hours and minutes removed from GMT

X3%

= Daylight Saving Time 0 = Daylight Saving Time off/ignore

X3^

= IP address ###.###.###.###

X3&

= Hardware (MAC) address ##-##-##-##-##-##

X3*

= Number of open connections 0 – 255

X3(

= Password 12 alphanumeric characters

The following characters are invalid in passwords: {space} + ~ , @ = ` [ ] { } < > ‘ “ ; : | \ and ?.

X4)

= Domain name Standard domain name rules apply (for example: xxx.com)

The following characters are invalid in a domain name: {space} + ~ , = ` [ ] { } < > ‘ “ ; : | \ and ?. The @ character is acceptable only as

the lead-in to the domain name (such as @extron.com).

X4!

= E-mail account 65 - 72. 65 = e-mail recipient 1, 66 = 2, 67 = 3, ... 72 = recipient 8

X4@

= E-mail address Typical e-mail address format (for example: nnnn@xxx.com)

X4#

= Notiﬁcation selections, part 1 I = inputs F = fans P = power supply

X4$

= Notiﬁcation selections, part 2 If

X4%

= Notify when? 0 = no response 1 = fail/missing 2 = ﬁxed/restored

X4^

= DHCP 0 =off, 1 = on

X4&

= Port # 00 (all ports), 01 (rear panel), 02 (front panel), 03 – 99

X4*

= Baud rate 9600, 19200, 38400, 115200

X4(

= Parity odd, even, none, mark, space (Only the ﬁrst letter required.)

X5)

= Data bits 7, 8

X5!

= Stop bits 1, 2

X5@

= Port type 0 = RS-232, 1 = RS-422, 2 = RS-485

X5#

= Verbose mode 0 = clear/none (default for Telnet connection)

If tagged responses is enabled, all read commands return the constant string and the value as the set command does

(for example, the read matrix name command

X5$

= Port timeout interval (in 10-sec. increments) 1 (= 10 seconds) – 65000 (default is 30 = 300 seconds = 5 minutes)

If If

X4#

= I, then

X4#

= F, then

X4#

= P, then

ECN}

MM = month: 01 (January) through 12 (December) DD = day: 01 through 31 YY = year: 00 through 99 HH = hour: 00 through 23 MM = minutes: 00 through 59 SS = seconds: 00 through 59

Day = weekday: Mon through Sun DD = date: 01 through 31 Mmm = month: Jan through Dec YYYY = year: 2000 through 2099 HH = hour: 00 through 24 MM = minutes: 00 through 59 SS = seconds: 00 through 59

1 = Daylight Saving Time on (northern hemisphere) 2 = Daylight Saving Time on (Europe) 3 = Daylight Saving Time on (Brazil)

X4$

= 00 (all inputs), or 01 through 144 (input 1 through input 144)

X4$

= 00 (all fans)

X4$

= 00 (both power supplies)

3 = both 1 & 2 4 = suspend

1 = verbose mode (default for RS-232/RS-422 connection) 2 = tagged responses for queries 3 = verbose mode and tagged for queries

,returnsIpn•

X3)]

3-16

FOX 4G Matrix 14400 Switcher • Programmer’s Guide

Command/response table for IP-Speciﬁc SIS commands

Command ASCII command

(host to switcher)

IP setup commands

Set matrix name

Read matrix name

Reset matrix name to factory default

Set time and date

Read time and date

Set GMT offset

Example:

Set Daylight Saving Time

Read Daylight Saving Time

Set IP address

Read IP address

Read hardware address

Read # of open connections

Set subnet mask

Read subnet mask

Set gateway IP address

Read gateway IP address

Set administrator password

Read administrator password

Reset (clear) administrator password

Set user password

Read user password

Reset (clear) user password

Set mail server, domain name

Read mail server, domain name

Set e-mail recipient

Example:

Read e-mail recipient

EX3)CN} ECN} X3)] E

•CN

}

EX3@CT} ECT} X3#] EX3$CZ}

8.0CZ

} EX3%CX} X3%] ECX} X3%] EX3^CI} ECI} X3^] ECH} X3&] ECC} X3*] EX3^CS} ECS} X3^] EX3^CG} ECG} X3^] EX3(CA}

ECA} X3(]

•CA

}

EX3(CU} ECU} X3(] E

•CU

}

EX3^,X4),X3(CM}

ECM} EX4!,X4@CR}

72,Jsmith@folklore.netCR

EX4!CR}

Response

(switcher to host)

X3)]

Ipn•

X3)]

Ipn•

X3@]

Ipt

X3$]

Ipz

Ipz+08:00

Ipi

Ips

Ipg

Ipa•

Ipu•

Ipm

X3^

Ipr

]

X3^]

X3(]

]

X3(]

]

X3^,X4),X3(]

X4),X3(]

X4!,X4@,]

}

Ipr72,Jsmith@folklore.net,

]

X4@

Additional description

“FOX-4G-Matrix-” plus the last

3 pairs of the MAC address.

In the command, the divider between hours and minutes can be either a colon (:) or a period. In the response, the divider is a colon.

This command sets the recipient. To receive e-mail notiﬁcations, you must then set the events that the switcher reports, using one or more separate Set e-mail events (EM) commands (see next page).

]

FOX 4G Matrix 14400 Switcher • Programmer’s Guide

3-17

Programmer’s Guide, cont’d

Command/response table for IP-Speciﬁc SIS commands (continued)

Command ASCII command

(host to switcher)

IP setup commands (continued)

Set e-mail events for recipient

Example:

Read e-mail events for recipients

Set DHCP on or off

Read DHCP on/off status

Set serial port parameters

EX4#X4!,X4$,X4%EM}

X4#

X4!

I (

)72

,0 (

X4$

EX4#X4!,X4$EM}

EX4^DH} EDH} X4^] EX4&*X4*,X4(,X5),X5!CP}

Read serial port parameters

Set serial port mode

Read serial port mode

Set verbose mode

Read verbose mode

Conﬁgure current port timeout

View current port timeout

Conﬁgure global IP port timeout

View global IP port timeout

EX4&CP} EX4&*X5@CY}

EX4&CY} X5@] EX5#CV} ECV} X5#] E0*X5$TC}

} X5$]

0TC

E1*X5$TC}

} X5$]

1TC

Response

(switcher to host)

X4#,X4!,X4$,X4%]

Ipe

X4%

),3 (

)EM

IpeI*72*0*3

X4%,X4%

X4%

X4^] X4^

Idh

X4&

Cpn

X4(,X5),X5!]

X4*

X4&

Cpn

X5#]

Vrb

X5$]

Pti0*

X5$]

Pti1*

}

]

X4%]

, ... ,

X4*,X4(,X5),X5!]

•Ccp

X5@] X5@

•Cty

Additional description

You must ﬁrst have set an e-mail recipient for the e-mail account number

X4!

(

), using the separate Set e-mail recipient (CR) command.

E-mail account #72 (recipient #8), JSmith, will receive fail/missing and ﬁxed/restored messages for all inputs.

: 0 = off, 1 = on

: 0 = RS-232, 1 = RS-422,

2 = RS-485

Special Characters

The HTML language reserves certain characters for speciﬁc functions. The switcher does not accept these characters as part of preset names, the switcher’s name, passwords, or locally created ﬁle names.

The switcher rejects the following characters: {space (spaces are ok for names)} + ~ , @ = ‘ [ ] { } < > ’ “ semicolon (;) colon (:) | \ and ?.

3-18

FOX 4G Matrix 14400 Switcher • Programmer’s Guide

FOX 4G Matrix 14400 Switcher

Chapter Four

Matrix Software

Matrix Switchers Control Program

Matrix Software

Matrix Switchers Control Program

The Windows-based Extron Matrix Switchers Control Program communicates with the switcher via the Ethernet LAN port or either serial port to provide an easy way to set up ties and sets of ties. The program is compatible with Windows 2000 and Windows XP. Updates to these programs can be downloaded from the Extron Web site (www.extron.com).

Installing the software

The program is contained on the Extron Software Products CD-ROM. Install the software as follows:

 • TheMatrixSwitchersControlProgram

 • TheFirmwareLoader

1. Insert the CD-ROM into the drive. The installation program should start

The Extron software CD window appears (ﬁgure 4-1).

For full functionality, install both of the following programs:

automatically. If it does not self-start, run Launch.exe from the CD.

Figure 4-1 — Software CD window

2. Click the Software tab (ﬁgure 4-1).

3. Scroll to the desired program and click Install (ﬁgure 4-2).

Figure 4-2 — Software installation

4-2

FOX 4G Matrix 14400 Switcher • Matrix Software

4. Follow the on-screen instructions. By default, the installation of the Matrix

Switchers Control Program creates a C:\Program Files\Extron\ Matrix_ Switchers directory, and it places the following four icons into a group folder named “Extron Electronics\Matrix Switchers”:

  • MATRIXSwitcher+ControlProgram   • MATRIXSwitcher+Help   • CheckforMatrixUpdates   • UninstallMATRIXSwitcher

Besides the LAN port, the Matrix 14400 switcher can support remote control

via either the rear panel Remote RS-232/RS-422 Remote port or the front panel Conﬁguration port.

Remote RS-232/RS-422 port — The port can be conﬁgured for either the RS-232 or RS-422 serial communication protocol and operate at the 9600, 19200, 38400, or 115200 baud rate.

Conﬁguration port — The port supports RS-232 serial communication protocol only. The port can operate at the 9600, 19200, 38400, or 115200 baud rate, but Extron recommends leaving this port at the 9600 baud rate.

See the Serial port parameters commands on page 3-18 to conﬁgure either port using an SIS command.

Software operation via Ethernet

When a matrix switcher is connected to an Ethernet WAN or LAN, up to 200 users can operate it, locally or remotely, using the Matrix Switchers Control Program. See “Ethernet connection” in chapter 2, “Installation”, for installation details.

Connection to the switcher via the Ethernet is password protected. There are two levels of passwor access to all switching capabilities and editing functions. Users can select inputs and outputs, recall presets, and view all settings with the exception of passwords. If the same password or no password is required for logging on, all personnel log on with administrator privileges. Fields and functions that exceed user privileges are not selectable in the Matrix Switchers Control Program when the operator is logged on as a user.

The IP Settings/Options window (ﬁgure 4-7 on page 4-7) provides a location for viewing and, if connected via the RS-232 link or if logged on via the Ethernet port as an administrator “IP Settings/Options window”, later in this chapter, for more details.

d protection: administrator and user. Administrators have full

, editing settings unique to the Ethernet interface. See

FOX 4G Matrix 14400 Switcher • Matrix Software

4-3

Matrix Software, cont’d

Using the Matrix Switcher Control software

Many items found in the Matrix Switchers Control Program are also accessible under SIS control (see chapter 3, “Programmer’s Guide”). The Matrix Switcher Help Program provides information on settings and on how to use the control program, itself.

To run the Matrix Switchers Control Program, click Start >

Programs > Extron Electronics > Matrix Switchers > MATRIX Switcher + Control Pgm.

The Comm Port Selection window (ﬁgure 4-3) appears.

Figure 4-3 — Comm port selection window

2. Choose either the comm port that is connected to one of the switcher ’s serial

ports, IP [LAN], or Emulate.

 If you selected a comm port, check the baud rate

displayed in the comm port selection window. If you need to change the baud rate, click on the Baud button and double-click on the desired baud rate.

Available rates are 9600, 19200, 38400, and 115200. The

default is 9600.

Click OK. The Extron Matrix Switchers Control Program window

(ﬁgure 4-5 and ﬁgure 4-6) appears, displaying the current conﬁguration of the attached matrix. Proceed to step 4.

 If you selected IP [LAN], click OK and proceed to step 3.  If you selected Emulate, click OK and see “Using emulation mode” on

page 4-22.

4-4

FOX 4G Matrix 14400 Switcher • Matrix Software

3. If you selected IP [LAN] in step 2, the IP Connection window appears

(ﬁgure 4-4).

Figure 4-4 — Address and password entry

a. Examine the Matrix IP Address ﬁeld in the IP Connection window.

The ﬁeld displays the last Extron IP address entered.

If the IP address is correct, proceed to step 3b. If the address is not correct, either click in the Extron IP Address ﬁeld

and enter the IP address or click the scroll down button ( ) and select from among the recently used addresses. Proceed to step 3b.

If the local system administrators have not changed the value, the factory-

speciﬁed default, 192.168.254.254, is the correct value for this ﬁeld.

. If the switcher is password protected, click in the Password ﬁeld and

enter the appropriate administrator or user password.

. Click Connect.

• Ifyouloggedonusingtheadministratorpasswordorifnopassword

was required, the program connects you to the matrix switcher with all of the administrator rights and privileges. The Extron Matrix Switchers Control Program window (ﬁgure 4-5 and ﬁgure 4-6) appears, displaying the current conﬁguration of the attached matrix. Proceed to step 4.

• Ifyouloggedonusingtheuserpassword,theprogramconnectsyou

to the matrix switcher with only user capabilities.

• Ifanincorrectpasswordwasentered,theprogrambeepsandreturns

to the password entry display.

FOX 4G Matrix 14400 Switcher • Matrix Software

4-5

Matrix Software, cont’d

Figure 4-5 — Extron Matrix Switchers Control Program window (blank)

Figure 4-6 — Sample program window (complete)

4-6

FOX 4G Matrix 14400 Switcher • Matrix Software

4. • Tocreateatie,draganinputboxtooneormoreoutputboxes.Toremove

a tie, drag the output box to its tied input box or to the trash can.

• Tomakethecontrolprogrameasiertouse,assignadeviceicontoeach

input and output. Click on a box that represents an input or output, and drag the desired icon onto the box from the icon palette that appears.

• Forquickdisplayofinformationonaspecicinputoroutputdevice,

position the pointer tool over that input or output in the control program window. The program opens a pop-up window that details the connections to that device and the status of the optical link (present or missing) input from or output to that device. See the inset box in ﬁgure 4-6.

You can print a map of the current conﬁguration by clicking File > Print Tie

Map.

IP Settings/Options window

The IP Settings/Options window (ﬁgure 4-7), accessible via the Tools menu, provides a location for viewing and, if connected via either serial port or if logged on via the Ethernet port as an administrator, editing settings unique to the Ethernet interface. See appendix A, “Ethernet Connection”, for basic information about IP addresses. None of the ﬁelds on this screen can be edited while you are logged on as a user.

Figure 4-7 — Control program IP Setting/Options window

Editing variables in the IP Settings/Options window while connected via the

Ethernet port can immediately disconnect the user from the switcher. Extron recommends editing the settings on this screen using the RS-232 link and protecting the Ethernet access to this screen by assigning an administrator’s password to qualiﬁed and knowledgeable personnel only.

When the control program is connected to the switcher via the RS-232 link, the

Administrator and User Password ﬁelds are not masked. If a password has been inadvertently changed to an unknown value, you can look up and, if desired, change a password in this window without knowing the current password.

FOX 4G Matrix 14400 Switcher • Matrix Software

4-7

Matrix Software, cont’d

Ta b

Address and Name ﬁelds

The Matrix IP Address ﬁeld contains the IP address of the connected matrix switcher. This value is encoded in the ﬂash memory in the switcher.

The Gateway IP Address ﬁeld identiﬁes the address of the gateway to the controlling PC to be used if the matrix switcher and the mail server are not on the same subnet.

The Subnet Mask ﬁeld is used to determine whether the matrix switcher is on the same subnet as the controlling PC when you are subnetting. For more information, see “Subnetting — A Primer”, in appendix A, “Ethernet Connection”.

Valid addresses consist of four 1-, 2-, or 3-digit numeric subﬁelds, properly called octets, separated by dots (periods). Each ﬁeld can be number

255. Leading zeroes, up to 3 digits total per ﬁeld, are optional. Values of 256 and above are invalid.

The default addresses are as follows, but if these conﬂict with other equipment at your installation, you can change the addresses to any valid value:

• IPaddress 192.168.254.254 • Gatewayaddress 0.0.0.0

• Subnetmask 255.255.0.0

ed from 000 through

N N

The Extron Name/Descriptor ﬁeld contains the name of the matrix switcher. This descriptor can be changed to any valid name, up to 24 alphanumeric characters.

Edit any of these ﬁelds as follows:

2. Edit the address or name as desired.

3. Press the

4. Click the Take button to make the address change take affect.

The address ﬁelds are grayed out and uneditable when DHCP is selected.

Editing the addresses while connected via the Ethernet port can immediately

disconnect the user from the FOX 4G Matrix 14400. Extron recommends editing this ﬁeld using one of the RS-232 ports and protecting the Ethernet access by assigning an administrator’s password to qualiﬁed and knowledgeable personnel only.

The following characters are invalid in the Extron Name/Descriptor ﬁeld:

{space} + ~ , @ = ‘ [ ] { } < > ’ “ ; : | \ and ?.

. Click in the desired ﬁeld. The graphic cursor becomes a text cursor.

key on the keyboard or click in another ﬁeld to exit the ﬁeld.

Hardware Address ﬁeld

The hardware (MAC) address is hardcoded in the matrix switcher and cannot be changed.

Use DHCP checkbox

The Use DHCP checkbox directs the matrix switcher to ignore any entered IP addresses and to obtain its IP address from a Dynamic Host Conﬁguration Protocol (DHCP) server (if the network is DHCP capable). Contact the local system administrator to determine whether to use DHCP.

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FOX 4G Matrix 14400 Switcher • Matrix Software

Ta b

Date, Time (local), and GMT (offset) ﬁelds

The Date ﬁeld displays the current date in the Greenwich Mean Time zone. The Time (local) ﬁeld displays the current time in the local time zone. The GMT ﬁeld displays the amount of time, in hours and minutes, that the local

time varies from the GMT international time reference.

If desired, adjust any of these values as follows:

Rather than the following procedure, you can click the Sync Time to PC button

to set the switcher to your computer’s internal time.

. Click in the desired ﬁeld. The ﬁeld changes to an editable ﬁeld appropriate to

the value being change and the graphic cursor becomes a text cursor.

• TheDate ﬁeld becomes a set date ﬁeld, with the

date in the format (M)M/(D)D/YYYY. Leading zeroes are not shown.

• TheTime (local) ﬁeld becomes a set time ﬁeld,

with the time in the format HH:MM:SS (00:00:00 to 23:59:59).

• TheGMTeldbecomesasetoffseteld,withtheoffsetinthe

format ±HH:MM (–12:00 to +14:00).

. Edit the ﬁeld as desired to set the proper value. For time, remember to use

24-hour time. Leading zeroes are optional.

. Press the

ﬁeld.

. Click the Take button to make the date change take affect.

key on the keyboard or click in another ﬁeld to exit the set date

Sync Time to PC button

Clicking the Sync Time to PC button causes the computer you are operating to send its internal time to the switcher in a set time command.

Use Daylight Savings checkbox

If desired, click in the Use Daylight Savings checkbox. When Daylight Saving Time is turned on, the switcher automatically updates its internal clock between Standard Time and Daylight Saving Time in the spring and fall on the date that the time change occurs in the country or region selected. When Daylight Saving Time is turned off, the switcher does not adjust its time reference.

FOX 4G Matrix 14400 Switcher • Matrix Software

4-9

Matrix Software, cont’d

Ta b

Administrator Password and User Password ﬁelds

The Administrator Password ﬁeld displays the password required to log on to the matrix switcher via the Ethernet port with all of the administrator’s rights and privileges. The User Password ﬁeld displays the password required to log on to the matrix switcher via the Ethernet port as a user, without all of the administrator’s rights and privileges. Passwords are case sensitive and are limited to 12 upper-case and lower-case alphanumeric characters.

While you are logged on as a user, both password ﬁelds are masked with asterisks (************) as a security measure.

Edit either password ﬁeld as follows:

2. Edit the case-sensitive password as desired.

3. Press the

Editing the Administrator Password ﬁeld while connected via the Ethernet port

can immediately disconnect the user from the switcher. Extron recommends editing this ﬁeld using one of the serial ports and protecting the Ethernet access to this screen by assigning an administrator’s password to qualiﬁed and knowledgeable personnel only.

An administrator password must be created before a user password can be

created.

The following characters are invalid in passwords:

{space} + ~ , @ = ‘ [ ] { } < > ’ “ ; : | \ and ?.

. Click in the desired Password ﬁeld. The pointer tool becomes a text cursor.

key on the keyboard or click in another ﬁeld to exit the Password

ﬁeld.

. Click the Take button to make the password change take effect.

Mail Server IP Address ﬁeld

The Mail Server IP Address ﬁeld displays the IP address of the mail server that handles the e-mail for the facility in which the matrix switcher is installed. Standard IP protocol rules apply to the Mail Server IP address.

Edit this ﬁeld as follows:

. Click in the mail server IP address ﬁeld. The pointer tool becomes a text

cursor.

. Edit the IP address as desired.

3. Press the

server IP address ﬁeld.

. Click the Take button to make the address change take effect.

key on the keyboard or click in another ﬁeld to exit the mail

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FOX 4G Matrix 14400 Switcher • Matrix Software

Ta b

Miles Standish

From: FOX-4G-Matrix-1-04-29-B9@folklore.net Sent: Monday, November 17, 2008 11:22 AM To: Miles Standish Subject: FOX-4G-Matrix-1-04-29-B9 - Fans restored

Mon, 17 Nov 2008 11:21:48 Unit Name = FOX-4G-Matrix-1-04-29-B9 Unit IP Address = 192-168-254-254

Ta b

Mail Server Domain Name ﬁeld

The Mail Server Domain Name ﬁeld displays the domain name that the matrix switcher uses to log on to the e-mail server. Standard domain conventions (such as xxx.com) apply.

Edit this ﬁeld as follows:

1. Click in the Mail Server Domain Name ﬁeld. The pointer becomes a text cursor.

2. Edit the name as desired.

3. Press the

4. Click the Take button to make the name change take effect.

The following characters are invalid in a domain name:

{space} + ~ , = ‘ [ ] { } < > ’ “ ; : | \ and ?. The @ character is only acceptable as the lead-in to the domain name (such as @folklore.net).

key on the keyboard or click in another ﬁeld to exit the

Mail Server Domain Name ﬁeld.

E-mail Addressee ﬁelds

The eight E-mail Addressee ﬁelds permit the administrator to identify the e-mail addresses of the personnel to whom the matrix switcher e-mails notiﬁcation of its failure and repair status. Figure 4-8 shows a typical e-mail from the switcher.

Figure 4-8 — Typical e-mail message from the switcher

The radio buttons and checkboxes associated with each address ﬁeld permit the administrator to specify e-mail requirements for each recipient.

Edit these ﬁelds and controls as follows:

. Click in the desired E-mail Addressee ﬁeld. The pointer becomes a text cursor.

2. Edit the e-mail address as desired. Standard e-mail address conventions

apply (for example: nnnnn@xxx.com).

. Press the

addressee ﬁeld.

. In the square checkboxes associated with each addressee, select the options

about which the addressee is to be e-mailed: missing input(s), fans, and/or power supply. In the ﬂoating box that contains the input numbers, select the inputs to be monitored.

. In the round radio buttons associated with each addressee, select whether the

addressee is to be e-mailed of failures, ﬁxes, both, or not be notiﬁed. The None radio button is useful for temporarily removing personnel from the e-mail list when they are unavailable, such as on travel or vacation.

. If desired, click on the Send test E-mail button to test the e-mail function.

. Click on the Take button to make the e-mail address changes take effect.

key on the keyboard or click in another ﬁeld to exit the e-mail

FOX 4G Matrix 14400 Switcher • Matrix Software

4-11

Matrix Software, cont’d

This sequence is shown for example only. For the FOX 4G Matrix 14400, the firmware file selected and shown is “FOX 4G Matrix 14400”.

NOTE

Updating ﬁrmware

The ﬁrmware upgrade utility provides a way to replace the ﬁrmware that is coded on the switcher’s control board without taking the switcher out of service.

Update the switcher ﬁrmware as follows:

. Visit the Extron Web site, www.extron.com, click the Download tab, and then

click the Firmware link (ﬁgure 4-9).

Figure 4-9 — Location of ﬁrmware upgrade ﬁles

2. Select the appropriate ﬁrmware ﬁle (FOX 4G Matrix 14400) to download and

click Download.

. Enter the requested personal information and then click Download to copy the

ﬁrmware to your computer.

. Click Run on the next two screens (ﬁgure 4-10 on the next page). The PC

downloads the ﬁrmware update from the Extron Web site and starts the Extron Installation Program to extract the ﬁrmware ﬁle.

. Click Next. The program extracts the ﬁrmware ﬁles and places them in a

folder identiﬁed in the InstallShield Wizard window.

6. Click Finish to exit the program.

Note the folder to which the ﬁrmware ﬁle is saved.

4-12

FOX 4G Matrix 14400 Switcher • Matrix Software

Folder where firmware is installed.

This sequence is shown for example only. For the FOX 4G Matrix 14400, the firmware file selected and shown is “FOX 4G Matrix 14400”.

NOTE

Figure 4-10 — Downloading ﬁrmware upgrade ﬁles

FOX 4G Matrix 14400 Switcher • Matrix Software

4-13

Matrix Software, cont’d

This screen is shown for example only. For the FOX 4G Matrix 14400, the firmware file selected and shown is “FOX 4G Matrix 14400”.

NOTE

7. Connect a Windows-based computer to either switcher serial port or the

switcher LAN port. See chapter 2, “Installation”, for more details.

. Start the Matrix Switchers Control Program and connect to the

matrix switcher. See “Using the Matrix Switcher Control software” in this chapter, steps 1 through 4, starting on page 4-4.

. Click Tools > Update ﬁrmware.

• If the switcher is connected via the LAN port, the Select Files window

appears (ﬁgure 4-11). See “Ethernet-connected ﬁrmware upload”, below.

• If the switcher is connected via either serial port, the Extron Firmware

Loader appears (ﬁgure 4-12). See “Serial-port-connected ﬁrmware upload”, on the next page.

Ethernet-connected ﬁrmware upload

Figure 4-11 — Select ﬁles window

10. Navigate to the folder where you saved the ﬁrmware upgrade ﬁle. Select the

ﬁle.

Valid ﬁrmware ﬁles must have the ﬁle extension .S19. A ﬁle with any other

The original factory-installed ﬁrmware is permanently available on the

. Click the Open button. The software advises you that you are about to

reprogram the switcher’s ﬁrmware. Click OK to continue.

A status window, which shows the progress of the upload, appears. The

ﬁrmware upload to the FOX 4G Matrix 14400 switcher may take a few minutes.

4-14

FOX 4G Matrix 14400 Switcher • Matrix Software

extension is not a ﬁrmware upgrade.

FOX 4G Matrix 14400 switcher. If the attempted ﬁrmware upload fails for any reason, the switcher reverts to the factory-installed ﬁrmware.

This screen is shown for example only. For the FOX 4G Matrix 14400, the firmware file selected and shown is “FOX 4G Matrix 14400”.

NOTE

Serial-port-connected ﬁrmware upload

Figure 4-12 — Firmware loading

10. Click Browse. The open ﬁle window appears.

. Navigate to the folder where you saved the ﬁrmware upgrade ﬁle. Select the

ﬁle and click Open. The Firmware Loader window returns to the top.

. Click Upload. The File Loader advises you that using the Ethernet (LAN) port

is preferred over using either serial port (ﬁgure 4-13).

• To quit the ﬁrmware upload and start over using the LAN port, click the

• To continue the ﬁrmware upload using either serial port connection,

Valid ﬁrmware ﬁles must have the ﬁle extension “.S19”. Any other ﬁle

extension is not a ﬁrmware upgrade for your matrix switcher.

Cancel button and return to step 3. Use the LAN port connection in step

click the OK button. The program prompts you to identify the serial port to which you are connected. Continue to step 13.

FOX 4G Matrix 14400 Switcher • Matrix Software

4-15

Matrix Software, cont’d

This sequence is shown for example only. For the FOX 4G Matrix 14400, the firmware file selected and shown is “FOX 4G Matrix 14400”.

NOTE

Figure 4-13 — Conﬁrm window

13. If necessary, change the port number in the device port ﬁeld:

• FortherearpanelRS-232/RS-422port,enter1.

• ForthefrontpanelCongurationport,enter2.

. Click the OK button. The Firmware Loader reports, “This process could take

several minutes. Please wait...”, then displays a status bar that shows the progress of the upload. When the upload is complete, the Firmware Loader

reports “Unit resetting, this can take some time, please wait. ...“, and then “Transfer

complete!“.

15. When the Firmware Loader reports, “Transfercomplete!”, click the Exit button

on the Firmware Loader and then again on the port conﬁguration window. The Firmware Loader and the Matrix Switchers Control Program close.

Firmware upgrades using either serial port can take several minutes.

4-16

FOX 4G Matrix 14400 Switcher • Matrix Software

7 8

Uploading HTML ﬁles

You can create customized HTML pages for the switcher to display. The HTML Files List window (ﬁgure 4-14), accessible via the Tools menu, provides a way to view the contents of the switcher’s ﬁle system and upload custom HTML pages to the switcher.

Figure 4-14 — HTML Files List window

Upload HTML pages as follows:

1. Connect the PC to the matrix switcher via any of the switcher ’s serial ports or

2. Start the Matrix Switchers Control Program and connect to the

3. Click on Tools > HTML File Manager.

4. Click the Pick File(s) to Load to Server button. An open ﬁle window

5. Navigate to the folder where you saved the HTML ﬁle(s). Select the ﬁle(s).

N N

6. Click the Open button. The ﬁle(s) upload to the FOX 4G Matrix 14400

7. Click the Update button to conﬁrm the upload.

8. Click the Close button to exit the HTML Files List window.

The ﬁles listed in ﬁgure 4-14 are shown for example only and may not be present

on your switcher.

The HTML Files List window is for inserting your own HTML pages. This is

not the window to replace the ﬁrmware that controls all switcher operation. See “Updating ﬁrmware”, in this chapter, to replace the ﬁrmware.

The following characters are invalid in ﬁle names:

{space} + ~ , @ = ‘ [ ] { } < > ’ “ ; : | \ and ?.

the Ethernet port.

FOX 4G Matrix 14400 switcher. See “Using the Matrix Switcher Control software” in this chapter, steps 1 through 4, starting on page 4-4.

appears.

To select multiple ﬁles, hold the Ctrl key while you select the desired ﬁles.

If you want one of the HTML ﬁles that you created to be the default start-

up page, name the ﬁle “index.html”. The FOX 4G Matrix 14400 switcher automatically looks for that ﬁle name when you ﬁrst connect to it using an Internet browser.

switcher may take a few minutes.

FOX 4G Matrix 14400 Switcher • Matrix Software

4-17

Matrix Software, cont’d

Windows buttons, drop boxes, and trash can

The buttons, drop boxes, and trash can on the right side of the Matrix Switchers Control Program window perform the following functions:

Power — Unavailable for FOX 4G Matrix 14400 switchers, because

the switcher power cannot be controlled via software.

Executive Mode — The Executive Mode button, while active in the

program, has no effect on the switcher.

Rooms menu — Displays a list of up to 10 rooms. You can select a

room from the list to display it in the window.

Presets menu — Displays a list of up to 64 global presets and up to

Go — Activates the selected preset as the current conﬁguration. Save as ... — Allows the current set of ties to be saved as a preset.

Delete — Allows the current preset to be deleted.

Changes – Take — Allows you to save to ﬁle any changes made to

Changes – Cancel — Returns to the previous screen, undoing any changes you

Trash can — Drag and drop from an input or output button to the

A Room is a subset of outputs that are logically related to each

other, as determined by the operator. The FOX 4G Matrix 14400 switcher supports up to 10 rooms, each of which can consist of from 1 to 144 outputs.

100 room presets (10 rooms x 10 presets per room). You can select a preset from the list to display it in the window and either activate it (Go) or delete it (Delete).

Enter the preset number when prompted to do so.

the displayed conﬁguration.

have made.

trash can to erase all ties associated with that input or output.

Windows menus

File menu

Save Matrix settings as ... — Saves a complete set of up

to 64 presets, plus the last active setting (preset #0), to a ﬁle. Saved settings include assigned icons and icon captions.

Restore Matrix settings from ... — Loads and activates a

previously saved setting ﬁle.

Save This-Session’s settings — Saves the current assigned icons and icon captions. Restore Last-Session’s settings — Loads the icons and icon captions that were saved

during the last session. If you saved the previous session’s changes to disk the last time you exited the program, the ties from that session are also loaded.

Select printer — Selects the target printer. Print tie map — Prints the tie set that is displayed on the screen. Exit — Closes the Matrix Switchers Control Program.

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FOX 4G Matrix 14400 Switcher • Matrix Software

Green — Proper operation.

Red — Component has failed.

Tools menu

Assign Device Icons — Displays the complete set of input

and output device icons. You can drag any of these icons to the input and output boxes.

Edit Device Palette — Allows you to add your own device

icon graphics.

Mute-Outputs settings — Displays the Mute Adjust screen,

from which you can mute each output.

Update Firmware — Allows you to replace the ﬁrmware

that is coded on the switcher’s control board without taking the switcher out of service. See “Updating ﬁrmwar

IP Options — Allows you to set IP options. See “IP

Settings/Options window” on page 4-7.

Hardware status —

of the matrix switcher, including the power supply voltages, the internal temperature, the Remote RS-232/RS-422 port conﬁguration, and the installed and updated ﬁrmware status (ﬁgure 4-15).

e” on page 4-12.

Provides an overall view of the status

Figure 4-15 — Status window

FOX 4G Matrix 14400 Switcher • Matrix Software

4-19

Matrix Software, cont’d

Physical Switcher Layout — Calls the FOX 4G Matrix 14400 Physical

Conﬁguration window (ﬁgure 4-16), which displays the I/O board type installed in each slot. The Channels ﬁeld can be helpful in identifying a speciﬁc input or output. In ﬁgure 4-16, for example, input 49 is identiﬁed as slot 4, input transceiver 1 (4i01).

Figure 4-16 — Physical Conﬁguration window

Name Presets — Allows you to assign a name to each of the 64 memory presets.

Show RS-232 Strings — Displays the ASCII commands that are used by the

Room configuration — Allows you to assign outputs to rooms or delete outputs

Initialize — Initializes and clears any or all of the following: ties, presets, preset

Preset names are limited to 12 upper- and lower-case alphanumeric characters,

{space}, _ , and / characters.

The following characters are invalid in preset names:

+ ~ , @ = ‘ [ ] { } < > ’ “ ; : | \ and ?.

current conﬁguration. You can refer to these for SIS programming.

from rooms.

A Room is a subset of outputs that are logically related to each other, as

determined by the operator. The FOX 4G Matrix 14400 switcher supports up to 10 rooms, each of which can consist of from 1 to 144 outputs.

names, icon names, and icons.

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FOX 4G Matrix 14400 Switcher • Matrix Software

Preferences menu

Immediate Changes — Causes conﬁguration changes to take

effect immediately.

Hold/verify Changes — Delays implementation of

conﬁguration changes until the Changes – Take button is pressed.

Ties as Lines — Displays ties as lines (below).

Ties as Crosspoints — Displays ties as a matrix of inputs and outputs (ﬁgure 4-17).

Ties that have been made are indicated as amber or green boxes. Ties that will take effect when you click the Take button are indicated by +. Ties that will be broken when you click the Take button are indicated by –.

Figure 4-17 — Ties shown as crosspoints

Link-detection options — Allows you to set the link detection feature as follows:

Icons in I/O Boxes — Erases any numbers in the I/O boxes in the Control

Numbers in I/O Boxes — Erases any icons in the I/O boxes in the

Master-Reset selection

Master reset clears all ties, presets, and output mutes.

• Toautomaticallyrefreshthedisplayevery10seconds.

• Toupdatethedisplaywheneveryourefreshthescreen.

• Toneversampleanddisplaythelinkstatus

Program window (ﬁgure 4-6). You can place icons in the boxes.

Control Program window and ﬁlls each box with the associated input or output number.

Master reset does not reset the Internet protocol (IP) settings.

FOX 4G Matrix 14400 Switcher • Matrix Software

4-21

Matrix Software, cont’d

Using emulation mode

Emulation mode allows you to set up the software without attaching the switcher to the computer. To use emulation mode, do the following:

Click Start > Programs > Extron Electronics > Matrix Switchers > MATRIX

Switcher + Control Pgm.

The Comm Port Selection window (ﬁgure 4-18) appears.

Figure 4-18 — Comm port selection window

2. Choose Emulate, and click OK.

Choose an emulation ﬁle to open, and click OK. The ﬁle DEMO.MTX provides

a sample of a completed matrix setup. Selecting the ﬁle NEW.INI or clicking Cancel provides a blank setup window to get you started.

Enter the ﬁle name under which you want to save any changes to the ﬁle, and

click OK.

Select the number of video boards and audio boards and the matrix model for

which you are preparing a conﬁguration, and click OK.

Continue using the program as described on page 4-7.

Using the help system

For information about program features, you can access the help program in any of the following ways:

 • FromtheExtronElectronicsprogramfolderorgroup,double-

click on the MATRIX Switcher Help icon (shown at right).

 • FromwithintheMatrixSwitchersControlProgram,clickHelp >

Contents on the menu bar.

 • FromwithintheMatrixSwitchersControlProgram,presstheF1key.

4-22

FOX 4G Matrix 14400 Switcher • Matrix Software

FOX 4G Matrix 14400 Switcher

Chapter Five

HTML Operation

Opening the Switcher’s Embedded Web Pages

Status Tab

Conﬁguration Tab

File Management Tab

Control Tab

Special Characters

HTML Operation

Enter

The switcher can be controlled and operated through its LAN port, connected via a LAN or WAN, using a web browser such as Microsoft® Internet Explorer®. The browser’s display of the switcher ’s status or operation has the appearance of web pages. This chapter describes the factory-installed HTML pages, which are always available and cannot be erased or overwritten.

If your Ethernet connection to the matrix switcher is unstable, try turning

off the proxy server in your Web browser. In Internet Explore, click Tools >

Internet Options > Connections > LAN Settings, uncheck the Use a proxy server... box, and then click OK.

Opening the Switcher’s Embedded Web Pages

Access the switcher using HTML pages as follows:

. Start the Web browser program.

2. Click in the browser’s Address ﬁeld.

3. Enter the Matrix IP address in the browser’s Address ﬁeld.

If the switcher is not password protected, it checks and downloads the HTML

If the switcher is password protected, the switcher downloads the Enter

If the local system administrators have not changed the value, the factory-

speciﬁed default, 192.168.254.254, is the correct value for this ﬁeld.

. If you want the browser to display a page other than the default page (such as

a custom page that you have uploaded), enter a slash (/) and the ﬁle name to open.

The browser’s Address ﬁeld should display the address in the following format:

xxx.xxx.xxx.xxx/{optional_ﬁle_name.html}

The following characters are invalid in ﬁle names:

{space} + ~ , @ = ‘ [ ] { } < > ’ “ ; : | \ and ?.

. Press the keyboard

protected.

pages (proceed to step 7).

Network Password page (ﬁgure 5-1).

key. The switcher checks to see if it is password

Figure 5-1 — Enter Network Password page

6. Click in the Password ﬁeld and type in the appropriate administrator or user

password. Click the OK button.

5-2

FOX 4G Matrix 14400 Switcher • HTML Operation

A User name entry is not required.

Refresh

Input Link

Status Tab

The switcher checks several possibilities, in the following order, and then

responds accordingly:

Does the address include a speciﬁc ﬁle name, such as

•

10.13.156.10/ﬁle_name.html? If so, the switcher downloads that HTML page.

Is there a ﬁle in the switcher’s memory that is named “index.html”?

•

If so, the switcher downloads “index.html” as the default startup page.

If neither of the above conditions is true, the switcher downloads the

•

factory-installed default startup page, “nortxe_index.html” (ﬁgure 5-2), also known as the System Status page.

System Status page

The System Status page (ﬁgure 5-2) provides an overall view of the status of the matrix switcher, including individual voltages, power supply status, and fan status. The System Status page is the default page that the switcher downloads when you connect to the switcher. Access the System Status page from other pages by clicking the Status tab.

Figure 5-2 — System Status page

The status web page periodically updates itself to reﬂect the latest status of the switcher components. If a variable changes, the display shows the change the next time it updates.

FOX 4G Matrix 14400 Switcher • HTML Operation

5-3

HTML Operation, cont’d

System Status

Refresh

Input Link page

You can view the status of each I/O board slot on the Input Link page (ﬁgure 5-3). Click the Input Link link to the left of the Status page to download the Input Link page. The Input Link page automatically updates itself every 30 seconds to show the latest status of installed boards, LC connector installation, and input signal presence.

Figure 5-3 — Input Link page

5-4

FOX 4G Matrix 14400 Switcher • HTML Operation

Passwords

Refresh

Firmware Upgrade

Email Settings

Conﬁguration Tab

System Settings Page

The FOX 4G Matrix 14400 switcher downloads the System Settings page (ﬁgure 5-4) when you click the Configuration tab. The screen consists of ﬁelds in which you can view and edit IP administration and system settings. You can access the Email Settings and Passwords pages by clicking the appropriate link. See appendix A, “Ethernet Connection”, for basic information about IP addresses and subnetting.

Figure 5-4 — System Settings page

On password-protected connections, there are two levels of protection: administrator and user. Administrators have full access to all switching capabilities and editing functions. Users can create ties, create and recall presets, set output mutes, and view all settings with the exception of passwords.

IP Settings ﬁelds

The IP Settings ﬁelds provide a location for viewing and editing settings unique to the Ethernet interface. After editing any of the settings in this ﬁeld, click the Submit button at the bottom of the ﬁeld.

Unit Name eld

The Unit Name ﬁeld contains the name used as the “from” information when the switcher e-mails notiﬁcation of its failed or repaired status. This name ﬁeld can be changed to any valid name, up to 24 alphanumeric characters.

The following characters are invalid in the matrix name:

+ ~ , @ = ‘ [ ] { } < > ’ “ ; : | \ and ?.

FOX 4G Matrix 14400 Switcher • HTML Operation

5-5

HTML Operation, cont’d

DHCP radio buttons

The DHCP On radio button directs the switcher to ignore any entered IP addresses and to obtain its IP address from a Dynamic Host Conﬁguration Protocol (DHCP) server (if the network is DHCP capable). The DHCP Off radio button turns DHCP off. Contact the local system administrator to determine if DHCP is appropriate.

IP Address eld

The IP Address ﬁeld contains the IP address of the connected switcher. This value is encoded in the switcher’s ﬂash memory.

Standard IP protocol consists of addresses comprised of four 1-, 2-, or 3-digit numeric subﬁelds, properly called octets, separated by dots (periods). Each ﬁeld can be numbered from 000 through 255. Leading zeroes, up to 3 digits total per ﬁeld, are optional. Values of 256 and above are invalid.

The factory-installed default address is 192.168.254.254, but if this conﬂicts with other equipment at your installation, you can change the IP address to any valid value.

Gateway IP Address eld

The Gateway IP Address ﬁeld identiﬁes the address of the gateway to the mail server to be used if the switcher and the mail server are not on the same subnet. Standard IP protocol rules apply to the Gateway IP address

Subnet Mask eld

The Subnet Mask ﬁeld is used to determine whether the switcher is on the same subnet as the mail server when you are subnetting. For more information, see “Subnetting — A Primer”, in appendix A, “Ethernet Connection”.

MAC Address eld

The Media be changed.

Firmware eld

The Firmware ﬁeld identiﬁes the installed ﬁrmware version. This ﬁeld is hardcoded in the switcher and cannot be changed.

Model eld

The Model ﬁeld identiﬁes the switcher as a FOX 4G Matrix 14400. This ﬁeld is hardcoded in the switcher and cannot be changed.

Part Number eld

The Part Number ﬁeld identiﬁes the part number of your switcher (60-969-01). This ﬁeld is hardcoded in the switcher and cannot be changed.

IP address changes can cause conﬂicts with other equipment. Only local system

administrators should change IP addresses.

Access Control (MAC) Address is hardcoded in the switcher and cannot

5-6

FOX 4G Matrix 14400 Switcher • HTML Operation

Date/Time Settings ﬁelds

The Date/Time Settings ﬁelds (ﬁgure 5-5) provide a location for viewing and setting the time functions.

Figure 5-5 — Date/Time Settings ﬁelds

Change the date and time settings as follows:

. Click the desired variable’s drop box. The adjustable variables are month,

day, year, hours, minutes, AM/PM, and (time) zone. A drop-down scroll box appears (the year drop box is selected in ﬁgure 5-5).

. Click and drag the slider or click the scroll up button or the scroll down

button until the desired variable is visible.

. Click the desired variable.

4 5

If setting the time, set the local time. The Zone variable allows you to then enter

the offset from Greenwich Mean Time (GMT).

The Zone ﬁeld identiﬁes the standard time zone selected and displays the

amount of time, in hours and minutes, that the local time varies from the GMT international time reference.

. Repeat steps 1 through 3 for other variables that need to be changed.

. If appropriate, select the appropriate Daylight Saving radio button to turn on

the daylight savings time feature for your region or nation.

When Daylight Saving Time is turned on, the switcher automatically updates its

internal clock between Standard Time and Daylight Saving Time in the spring and fall on the date that the time change occurs in the country or region selected. When Daylight Saving Time is turned off, the switcher does not adjust its time reference.

. Click the Submit button at the bottom of the Date/Time Settings area.

FOX 4G Matrix 14400 Switcher • HTML Operation

5-7

HTML Operation, cont’d

Refresh

System Settings

Firmware Upgrade

Email Settings

Passwords page

Access the Passwords page (ﬁgure 5-6) by clicking the Passwords link on the System Settings page.

Figure 5-6 — Passwords page

The ﬁelds on the Passwords page are for entering and verifying administrator and user passwords. Passwords are case sensitive and are limited to 12 upper-case and lower-case alphanumeric characters. Each password must be entered twice; once in the Password ﬁeld and then again in the Re-enter Password ﬁeld. Characters in these ﬁelds are masked by asterisks (*****). If you do not want to password protect an access level, leave the Password ﬁeld and the Re-Enter password ﬁeld blank. After entering the desired password in both ﬁelds, click the Submit button.

To clear an existing password so that no password is required, enter a single space character in the Password and Re-enter Password ﬁelds, and click the Submit button.

An administrator password must be created before a user password can be

created.

5-8

FOX 4G Matrix 14400 Switcher • HTML Operation

Passwords

System Settings

Firmware Upgrade

Refresh

Email Settings page

Reach the Email Settings page (ﬁgure 5-7) by clicking the Email Settings link on the System Settings page. The Email Settings page has ﬁelds for setting up the switcher’s e-mail notiﬁcation capabilities. For the e-mail settings and for each row of the e-mail notiﬁcation settings, click the Edit button to make the ﬁelds available for editing. The button changes to Save. After editing the associated settings with, click the Save button.

Figure 5-7 — Email Settings page

Mail IP Address ﬁeld

The Mail IP Address ﬁeld displays the IP address of the e-mail server for the facility in which the FOX 4G Matrix 14400 switcher is installed. Standard IP protocol rules apply to the Mail IP address.

FOX 4G Matrix 14400 Switcher • HTML Operation

5-9

HTML Operation, cont’d

Passwords

System Settings

Refresh

Email Settings

Domain Name ﬁeld

The Domain Name ﬁeld displays the domain name that the FOX 4G Matrix 14400 switcher uses to log on to the e-mail server. Standard domain name conventions (for example: xxx.com) apply.

The following characters are invalid in a domain name:

{space} @ + ~ , = ‘ [ ] { } < > ’ “ ; : | \ and ?.

Email Address ﬁelds

The eight Email Address ﬁelds identify the e-mail addresses of the personnel to whom the FOX 4G Matrix 14400 switcher e-mails notiﬁcation of its failure and repair status. Standard e-mail address conventions (nnnnn@xxx.com) apply.

The checkboxes and drop boxes associated with each address ﬁeld permit the operator to specify speciﬁc criteria under which the switcher will e-mail recipients. In the associated Missing Input drop boxes, select the inputs to monitor for presence or absence of a signal. Check the Fans and Power boxes to monitor the cooling and power supplies. In the associated Email Options drop box, select whether the recipient is to be e-mailed of failures, ﬁxes, both, not notiﬁed, or to be removed from the e-mail list. The Suspend option is useful for temporarily removing personnel from the e-mail list when they are unavailable, such as on travel or vacation. Deleting an e-mail addressee and clicking the Submit button removes the recipient from e-mail notiﬁcation completely.

Firmware Upgrade page

The Firmware Upgrade page provides a way to replace the ﬁrmware that is coded on the switcher’s control board without taking the switcher out of service. Access the Firmware Upgrade page (ﬁgure 5-8) by clicking the Firmware Upgrade link on the System Settings page.

Figure 5-8 — Firmware Upgrade page

Update the switcher ﬁrmware as follows:

5-10

FOX 4G Matrix 14400 Switcher • HTML Operation

1. Visit the Extron Web site, www.extron.com, select the FOX 4G Matrix 14400

product category, select the latest

the switcher, and download the ﬁle

ﬁrmware ﬁle.

The Firmware Upgrade page is only for replacing the ﬁrmware that controls

all switcher operation. To insert your own custom HTML pages, see “File Management page”, on page 5-12.

ﬁrmware installation package (*.exe ﬁle) for

. Note the folder to which you save the

This screen is shown for example only. For the FOX 4G Matrix 14400, the firmware file selected and shown is “FOX 4G Matrix 14400”.

NOTE

2. Run the executable (*.exe) ﬁle to decompress the ﬁrmware ﬁle.

3. Connect the PC to the FOX 4G Matrix 14400 switcher via the switcher ’s LAN

port.

. Access the FOX 4G Matrix 14400 switcher using HTML pages.

5. Click the Configuration tab.

. Click the Firmware Upgrade link (ﬁgure 5-9).

Figure 5-9 — Firmware upgrade

7. Click the Browse button. A Choose File window appears.

. Navigate to the folder where you saved the ﬁrmware upgrade ﬁle. Select the

ﬁle.

Valid ﬁrmware ﬁles must have the ﬁle extension “.S19”. A ﬁle with any other

extension is not a ﬁrmware upgrade.

The original factory-installed ﬁrmware is permanently available on the

FOX 4G Matrix 14400 switcher. If the attempted ﬁrmware upload fails for any

. Click the Open button.

. Click the Upload button. The ﬁrmware upload to the FOX 4G Matrix 14400

reason, the switcher automatically reverts to the factory-installed ﬁrmware.

switcher may take a few minutes.

FOX 4G Matrix 14400 Switcher • HTML Operation

5-11

HTML Operation, cont’d

File Management Tab

File Management page

To delete ﬁles such as HTML pages from the switcher or to upload your own ﬁles to the switcher, click the File Management tab. The switcher downloads the File Management HTML page (ﬁgure 5-10).

Figure 5-10 — File Management page

To delete a ﬁle, click the Delete button associated with that ﬁle.

Upload your own ﬁles as follows:

1 2

The ﬁles listed in ﬁgure 5-10 are shown for example only and may not be present

on your switcher.

The following characters are invalid in ﬁle names:

{space} + ~ , @ = ‘ [ ] { } < > ’ “ ; : | \ and ?.

. Click the Browse button.

. Browse through your system and select the desired ﬁle(s).

If you want one of the pages that you create and upload to be the default startup

page, name that ﬁle “index.html”.

. Click the Upload File button. The ﬁle(s) that you selected appear in the list.

5-12

FOX 4G Matrix 14400 Switcher • HTML Operation

Global Presets

Refresh or Select a

Different Output

Group for Ties

Control Tab

Set and View Ties page

You can create ties on the Set and View Ties page (ﬁgure 5-11). Access the User Control page by clicking the Control tab.

Figure 5-11 — Set and View Ties page

The page consists of a matrix of input (rows) and output (columns) selection buttons of two colors:

• Theamber buttons indicate ties.

• Thegray buttons indicate no ties.

If you lose track of the input and output associated with a speciﬁc button, let the

mouse pointer rest over the button for a moment. As shown on ﬁgure 5-10, a ﬁeld pops up that identiﬁes the input and output numbers for that button.

FOX 4G Matrix 14400 Switcher • HTML Operation

5-13

HTML Operation, cont’d

Refresh

Select an

Output Group

For Ties

Creating or deleting a tie

Make or break a tie as follows:

. Move the mouse over the matrix of input and output selection buttons. Click

a button to

• Createapendingtie(ifatiedoesnotexist)oftheinputandoutput

associated with that button

• Createapendinguntie(ifatieexists)oftheinputandoutputassociated

with that button

A “P” (for pending) appears in the button.

2. Click the Take button to make the conﬁguration changes or the Cancel button

Global Presets page

You can save and recall global presets from the Global presets page (ﬁgure 5-12). Access the Global presets page by clicking the Global Presets link on the left of the Control page.

Because of command length limitations in the browser, you can make a

maximum of 30 connections with a single Take command (step 2).

To tie an input to all outputs, click that input’s input number.

to abandon the conﬁguration changes.

Figure 5-12 — Global Presets page

5-14

FOX 4G Matrix 14400 Switcher • HTML Operation

Saving a preset

Save the current conﬁguration (conﬁguration 0) as a preset as follows:

. Click the Save Preset button.

. Select the desired preset by clicking on one of the presets listed. To create a

new preset, click one of the [unassigned] buttons. Overwrite an existing preset by clicking that preset’s button.

. If desired, rename the preset by typing over the current name in the box

adjacent to the Save Preset button.

If you do not rename an unassigned button, the FOX 4G Matrix 14400

If you do not rename an existing preset when it is overwritten, the

Preset names are limited to up to 12 upper and lower case alphanumeric

characters, {space}, _, and / characters.

The following characters are invalid in preset names:

+ ~ , @ = ‘ [ ] { } < > ’ “ ; : | \ and ?.

switcher names the preset as Preset {the selected preset number}, “Preset 08”, for example.

FOX 4G Matrix 14400 switcher retains the same name.

. Click the Accept button.

Recalling a preset

To recall a global preset to be the current conﬁguration, click the button associated with the desired preset.

Special Characters

The switcher rejects the following characters: {space} + ~ , @ = ‘ [ ] { } < > ’ “ ; (semicolon) : (colon) | \ and ?.

FOX 4G Matrix 14400 Switcher • HTML Operation

5-15

HTML Operation, cont’d

5-16

FOX 4G Matrix 14400 Switcher • HTML Operation

FOX 4G Matrix 14400 Switcher

Chapter Six

Maintenance and Modiﬁcations

Removing and Installing the I/O Board or Blank Panel

Removing and Installing the Power Supply Module

Removing and Installing a Fan Module

Maintenance and Modiﬁcations

A B C D E F G H I J K L M N O P

OUT

OUTINOUT

OUT

OUTINOUTINOUTINOUT

OUT

OUTINOUT

OUT

OUTINOUTINOUTINOUT

OUT

A B C D E F G H I J K L M N O P

OUT

OUTINOUT

OUT

OUTINOUTINOUTINOUT

OUT

1 - 16

17 - 32

33 - 48

49 - 64

FAN ASSIMBLY

Row 1

O#1

Row 3

Row 2

No board

installed

Row 4

I#1

O#2

I#2

O#3

I#3

O#4

I#4

O#5

I#5

O#6

I#6

O#7

I#7

O#8

I#8

O#9

I#9

O#10

I#10

O#11

I#11

O#12

I#12

O#13

I#13

O#14

I#14

O#15

I#15

O#16

I#16

O#33

I#33

O#34

I#34

O#35

I#35

O#36

I#36

O#37

I#37

O#38

I#38

O#39

I#39

O#40

I#40

O#41

I#41

O#42

I#42

O#43

I#43

O#44

I#44

O#45

I#45

O#46

I#46

O#47

I#47

O#48

I#48

Removing and Installing an I/O Board or Blank Panel

Circuit boards can be replaced for fault correction. They can be added or removed to increase or decrease the I/O conﬁguration (size) of the FOX 4G Matrix 14400.

The FOX 4G Matrix 14400 ﬁber optic I/O boards output continuous invisible

light, which may be harmful and dangerous to the eyes; use with caution.

Do not look into the rear panel ﬁber optic cable connectors or into the

•

ﬁber optic cables themselves.

Plug the attached dust caps into the optical transceivers when the ﬁber

•

optic cable is unplugged.

As factory conﬁgured, the ﬁber optic I/O boards are conﬁgured as either

100 percent singlemode or 100 percent multimode, but you can remove a ﬁber optic transceiver module (one input and one output) of one transmission mode and replace it with a module of the other transmission mode.

You can mix transmission mode transceiver modules on a ﬁber optic I/O board, provided that you ensure that each ﬁber cable and connected devices are the appropriate transmission mode for the transceiver module.

Typically, singlemode ﬁber cable has a yellow jacket and multimode cable has an orange jacket.

See ﬁgure 6-1. Each I/O board is identiﬁed by the input and output numbers supported by the board position, which are printed on the side of the fan modules (1 - 16, 17 - 32, and so on). The transceiver modules on ﬁber optic I/O boards are identiﬁed as A through P.

Unlike the FOX 500 transmitters and receivers, which output an optical

stream on one connector in a block and receive a return optical stream on the second connector in the same block, the ﬁber optic I/O board uses one connector on the block as an input and the second connector on the same block as a separate output.

For proper cooling and air ﬂow, boards and/or blank panels should be installed in

all locations during normal switcher operations.

Figure 6-1 — Arrangement of inputs and outputs on the I/O boards

6-2

FOX 4G Matrix 14400 Switcher • Maintenance and Modications

E = 37, F = 38, G = 39, H = 40, I = 41, J = 42, K = 43, L = 44, M = 45, N = 46, O = 47, and P = 48.)

The output on the transceiver module is to the left of the input.

ANAHEIM, CA

RESET

RS232/RS422

REMOTE

LAN

ACT

LINK

100-240V

50/60Hz

1.2A MAX.

100-240V

50/60Hz

1.2A MAX.

REDUNDANT

PRIMARY

PRIMARY POWER SUPPLY

DISCONNECT BOTH POWER CORDS BEFORE SERVICING

REDUNDANT POWER SUPPLY

A B C D E F G H I J K L M N O P

OUT

A B C D E F G H I J K L M N O P

OUT

A B C D E F G H I J K L M N O P

OUT

A B C D E F G H I J K L M N O P

OUT

A B C D E F G H I J K L M N O P

OUT

A B C D E F G H I J K L M N O P

OUT

A B C D E F G H I J K L M N O P

OUT

A B C D E F G H I J K L M N O P

OUT

1 - 16

17 - 32

33 - 48

49 - 64

65 - 80

81 - 96

97 - 112

113 - 128

129 - 144

FAN ASSIMBLY

Align with Plastic Guides

A B C D E F G H I J K L M N O P

OUT

Knurled Knobs

Removing an I/O board or blank panel

Remove an I/O board or blank panel as follows:

The I/O boards are hot-swappable. You do not need to power down the switcher

to remove an I/O board.

. For an I/O board, disconnect any connected cables.

. Rotate the left and right knurled knobs to completely loosen the captive

screws.

. Gently pull on the knurled knobs/captive screws to loosen the board or panel

from the backplane.

. Slide the board or panel out of the chassis (ﬁgure 6-2) and place it on an anti-

static surface or in an anti-static container.

Do not touch the electronic components or the connectors on the backplane

or on the circuit boards without being electrically grounded. Handle circuit boards by their edges only. Electrostatic discharge (ESD) can damage circuits, even if you cannot feel, see, or hear it.

Figure 6-2 — I/O board replacement

FOX 4G Matrix 14400 Switcher • Maintenance and Modications

6-3

Maintenance and Modiﬁcations, cont’d

Installing an I/O board or blank panel

Install an I/O board or blank panel as follows:

The I/O boards are hot-swappable. You do not need to power down the switcher

to install an I/O board.

. For an I/O board, orient the board to be installed so that transceiver module A

. For an I/O board, align the board with the left and right chassis guides

. Gently slide the board or blank panel into the enclosure. For an I/O board,

. Gently seat the board or panel in the backplane.

5. Tighten the left and right knurled knobs/captive screws to lock the board or

Do not touch the electronic components or the connectors on the backplane

or on the circuit boards without being electrically grounded. Handle circuit boards by their edges only. ESD can damage circuits, even if you cannot feel, see, or hear it.

is on the left and transceiver module P is on the right

(ﬁgure 6-2).

slide the board toward the front panel until it meets resistance.

panel in place.

If necessary, use a screwdriver to tighten the knurled knobs/captive screws.

Removing and Installing a Power Supply Module

Removing a power supply module

The two power supply modules (primary power supply and redundant power supply) are identical and hot-swappable. Each power supply module has a 2-color LED, visible on the rear panel, that indicates the status of the power supply outputs. If the LED is lit green, the power supply is operating normally. If the LED is lit red, the supply has failed and should be replaced at the earliest opportunity.

Remove a power supply module as follows:

The power supply modules are hot-swappable. Either power supply can be

removed without powering down the switcher.

. Rotate the left and right knurled knobs to completely loosen the captive

screws.

. Gently pull on the handle to loosen the power supply from the backplane

(ﬁgure 6-3).

. Slide the power supply out of the chassis.

6-4

FOX 4G Matrix 14400 Switcher • Maintenance and Modications

ANAHEIM, CA

RESET

RS232/RS422

REMOTE

LAN

ACT

LINK

100-240V

50/60Hz

1.2A MAX.

100-240V

50/60Hz

1.2A MAX.

REDUNDANT

PRIMARY

PRIMARY POWER SUPPLY

DISCONNECT BOTH POWER CORDS BEFORE SERVICING

REDUNDANT POWER SUPPLY

A B C D E F G H I J K L M N O P

OUT

A B C D E F G H I J K L M N O P

OUT

A B C D E F G H I J K L M N O P

OUT

A B C D E F G H I J K L M N O P

OUT

A B C D E F G H I J K L M N O P

OUT

A B C D E F G H I J K L M N O P

OUT

A B C D E F G H I J K L M N O P

OUT

A B C D E F G H I J K L M N O P

OUT

A B C D E F G H I J K L M N O P

OUT

1 - 16

17 - 32

33 - 48

49 - 64

65 - 80

81 - 96

97 - 112

113 - 128

129 - 144

FAN ASSIMBLY

Align with Plastic Guides

Knurled Knobs

Power LED

Figure 6-3 — Power supply replacement

Installing a power supply module

Install a power supply module as follows:

. Orient the power supply module to be installed with the LED to the right.

2. Align the ﬂanges on the power supply module with the left and right power

. Gently slide the power supply module into the enclosure until the power

. Gently seat the power supply in the backplane.

The power supply modules are hot-swappable. You do not need to power down

the switcher to install a power supply.

supply guides (ﬁgure 6-3).

supply meets resistance.

5. Tighten the left and right knurled knobs/captive screws to lock the power

supply in place.

If necessary, use a screwdriver to tighten the knurled knobs/captive screws.

FOX 4G Matrix 14400 Switcher • Maintenance and Modications

6-5

Maintenance and Modiﬁcations, cont’d

ANAHEIM, CA

RESET

RS232/RS422

REMOTE

LAN

ACT

LINK

100-240V 50/60Hz

1.2A MAX.

100-240V 50/60Hz

1.2A MAX.

REDUNDANT

PRIMARY

PRIMARY POWER SUPPLY

DISCONNECT BOTH POWER CORDS BEFORE SERVICING

REDUNDANT POWER SUPPLY

A B C D E F G H I J K L M N O P

OUT

A B C D E F G H I J K L M N O P

OUT

A B C D E F G H I J K L M N O P

OUT

A B C D E F G H I J K L M N O P

OUT

A B C D E F G H I J K L M N O P

OUT

A B C D E F G H I J K L M N O P

OUT

A B C D E F G H I J K L M N O P

OUT

A B C D E F G H I J K L M N O P

OUT

A B C D E F G H I J K L M N O P

OUT

1 - 16

17 - 32

33 - 48

49 - 64

65 - 80

81 - 96

97 - 112

113 - 128

129 - 144

FAN ASSIMBLY

Align with Plastic Guides

Remove 2 Screws and Plate

Knurled Knobs

Removing and Installing a Fan module

Removing a fan module

The two fan modules are identical and hot-swappable. If a fan fails, it should be replaced at the earliest opportunity.

The fans modules are hot-swappable. Either fan can be removed or installed

without powering down the switcher.

. Remove and retain the two screws that secure the row identiﬁcation plate

(identiying rows 1 through 80 or rows 81 through 144) to the fan (ﬁgure 6-4). Retain the plate.

6-6

Figure 6-4 — Fan replacement

2. Rotate the top and bottom knurled knobs to completely loosen the captive

4. Slide the fan out of the chassis.

FOX 4G Matrix 14400 Switcher • Maintenance and Modications

screws.

. Gently pull on the screws to loosen the fan from the backplane.

Installing a fan module

1. Orient the fan to be installed so that the printing on the back of the panel is

right-side up.

. Align the ﬂanges on the fan with the top and bottom fan guides (ﬁgure 6-4).

3. Gently slide the fan into the enclosure until the fan meets resistance.

4. Gently seat the fan in the backplane.

5. Tighten the top and bottom knurled knobs/captive screws to lock the fan in

place.

6. Secure the row identiﬁcation plate to the fan.

If necessary, use a screwdriver to tighten the knurled knobs/captive screws.

FOX 4G Matrix 14400 Switcher • Maintenance and Modications

6-7

Maintenance and Modiﬁcations, cont’d

6-8

FOX 4G Matrix 14400 Switcher • Maintenance and Modications

FOX 4G Matrix 14400 Switcher

Appendix A

Ethernet Connection

Ethernet Link

Subnetting — A Primer

Ethernet Connection

12345678

Insert

Twisted

Pair Wires

Pins:

RJ-45 connector

Patch (straight) cable

Side 1 Side 2

Pin Wire color Pin Wire color

1 White-orange 1 White-orange

2Orange 2Orange

3 White-green 3 White-green

4 Blue 4 Blue

5 White-blue 5 White-blue

6 Green 6 Green

7 White-brown 7 White-brown

8 Brown 8 Brown

Crossover cable

Side 1 Side 2

Pin Wire color Pin Wire color

1 White-orange 1 White-green

2Orange 2 Green

3 White-green 3 White-orange

4 Blue 4 Blue

5 White-blue 5 White-blue

6 Green 6Orange

7 White-brown 7 White-brown

8 Brown 8 Brown

Side

ACTLINK

ETHERN ET

Ethernet Link

The rear panel Ethernet connector on the FOX 4G Matrix 14400 switcher can be connected to an Ethernet LAN or WAN. This connection makes SIS control of the switcher possible using a computer connected to the same LAN.

Ethernet connection

The Ethernet cable can be terminated as a straight-through cable or a crossover cable and must be properly terminated for your application (ﬁgure A-1).

•

Crossover cable — Direct connection between the computer and the

FOX 4G Matrix 14400 switcher

Patch (straight-through) cable — Connection of the FOX 4G Matrix 14400

•

switcher to an Ethernet LAN

Default IP address

Figure A-1 — RJ-45 connector pinout tables

To access the FOX 4G Matrix 14400 switcher via the LAN port, you need the switcher’s IP address. If the address has been changed to an address comprised of words and characters, you can determine the actual numeric IP address using the Ping utility. If the address has not been changed, the factory-speciﬁed default is

192.168.254.254.

A-2

FOX 4G Matrix 14400 Switcher • Ethernet Connection

Ping can also be used to test the Ethernet link to the

FOX 4G

Matrix 14

400 switcher.

Enter

C:\>ping 192.168.254.254

Pinging 192.168.254.254 with 32 bytes of data:

Reply from 192.168.254.254: bytes=32 time<10ms TTL=128 Reply from 192.168.254.254: bytes=32 time<10ms TTL=128 Reply from 192.168.254.254: bytes=32 time<10ms TTL=128 Reply from 192.168.254.254: bytes=32 time<10ms TTL=128

Ping statistics for 192.168.254.254: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 0ms, Maximum = 0ms, Average = 0ms

Enter

Pinging to determine the Extron IP address

The Ping utility is available at the DOS prompt. Ping tests the Ethernet interface between the computer and the FOX 4G Matrix 14400 switcher. Ping can also be used to determine the actual numeric IP address from an alias and to determine the web address.

Ping the switcher as follows:

. On the Windows task bar, click on Start > Run.

. At the Open prompt, type command.

. Click the OK button.

. At the DOS prompt, type ping {IP address} and then press

. The

computer returns a display similar to ﬁgure A-2.

The line Pinging ... reports the actual numeric IP address, regardless of

whether you entered the actual numeric IP address or an alias name.

Figure A-2 — Ping response

Pinging to determine the Web IP address

The Ping utility has a modiﬁer, -a, that directs the command to return the Web address rather than the numeric IP address.

At the DOS prompt, type ping -a {IP address} and then press computer’s return display is similar to the Ping response shown in the ﬁgure above, except that when you specify the -a modiﬁer, the line Pinging mail... reports the web IP address rather than the numeric IP address, regardless of whether you entered the actual numeric IP address or an alias name.

Connecting as a Telnet client

The Microsoft Telnet utility is available from the DOS prompt. Telnet allows you to input SIS commands to the FOX 4G Matrix 14400 switcher from the PC via the Ethernet link and the LAN.

Access the DOS prompt and start Telnet as follows:

. On the Windows task bar, click Start > Run.

. At the Open prompt, type command.

. Click the OK button.

. At the DOS prompt, type telnet and then press

a display similar to ﬁgure A-3..

. The

. The computer returns

FOX 4G Matrix 14400 Switcher • Ethernet Connection

A-3

Ethernet Connection, cont’d

Microsoft (R) windows 2000 (TM) Version 5.0 (Build 2195) Welcome to Microsoft Telnet Client Telnet Client Build 5.00.99203.1

Escape Character is 'CTRL+]'

Microsoft Telnet>

Enter

Ctrl

Figure A-3 — Telnet screen

Telnet tips

It is not the intention of this manual to detail all of the operations and functionality of Telnet; however, some basic level of understanding is necessary for operating the FOX 4G Matrix 14400 switcher via Telnet.

Open

Connect to the FOX 4G Matrix 14400 switcher using the Open command. Once you are connected to the switcher, you can enter the SIS commands the same as you would if you were using the RS-232 link.

Connect to the FOX 4G Matrix 14400 switcher as follows:

. At the Telnet prompt, type open {IP address} and then press

If the switcher is not password protected, no further prompts are displayed

until you break or disconnect the connection to the FOX 4G Matrix 14400.

If the switcher is password protected, Telnet displays the password prompt.

. If necessary, at the password prompt, type {password} and then press

Connection to the switcher via the Ethernet can be password protected. There

are two levels of password protection: administrator and user. A person logged on as an administrator has full access to all FOX 4G Matrix 14400 switching capabilities and editing functions. Users can select video and/or audio for output, select test patterns, set RGB and audio mutes, select a blue screen, and view all settings with the exception of passwords. By default, the FOX 4G Matrix 14400 switcher is shipped with both passwords set to {carriage return}.

Once you are logged in, the switcher returns either Login Administrator or

Login User. No further prompts are displayed until you break or disconnect the connection to the FOX 4G Matrix 14400 switcher.

Escape character and Esc key

When Telnet is ﬁrst started, the utility advises that the Escape character is ‘Ctrl+]’. Many SIS commands include the keyboard may exist between the Escape character and the Escape key.

The Telnet Escape character is a key combination, the pressed simultaneously, that returns you to the Telnet prompt while leaving the connection to the FOX 4G Matrix 14400 switcher intact.

The Escape key is the

key. Consequently, some confusion

key on the computer keyboard.

key and the ] key

A-4

FOX 4G Matrix 14400 Switcher • Ethernet Connection

Enter

Ctrl

Enter

Ctrl

Enter

Ctrl

Local echo

Once connected to the FOX 4G Matrix 14400 switcher, by default, Telnet does not display your keystrokes on the screen. SIS commands are typed in blindly and only the SIS responses are displayed on the screen. To command Telnet to show keystrokes, at the Telnet prompt, type set local_echo and then press before you open the connection to the switcher.

With local echo turned on, keystrokes and the switcher’s responses are displayed on the same line. For example: 1*1!In1 Out1 All, where 1*1! is the SIS command and In1 Out1 All is the response.

With local echo turned on, all keystrokes are displayed, even those that should be masked, such as the password entry. For example, when entering a password with local echo turned on, you see a display such as a*d*m*i*n*, where admin is the keyed in password and ***** is the masked response.

You can turn off local echo by typing unset local_echo and then pressing [Enter] at the Telnet prompt. If you are connected to the FOX 4G Matrix 14400 switcher and need to access the Telnet prompt to turn local echo off, type the Escape character (

+]).

Set carriage return-line feed

Unless commanded otherwise, Telnet transmits a line feed character only (no carriage return) to the connected switcher when you press the

key. This is

the correct setting for SIS communication with the switcher. The Telnet set crlf command forces Telnet to transmit carriage return and line feed characters when

is pressed, but if crlf is set, the SIS link with the switcher does not function

properly.

To close the link to the switcher, access the Telnet prompt by typing the Escape character (

+]). At the Telnet prompt, type close, and then press

Help

For Telnet command deﬁnitions, at the Telnet prompt, type ? and then press

Quit

Exit the Telnet utility by typing quit and then pressing

at the Telnet prompt. If you are connected to the FOX 4G Matrix 14400 switcher, access the Telnet prompt by typing the Escape character (

+]).

FOX 4G Matrix 14400 Switcher • Ethernet Connection

A-5

Ethernet Connection, cont’d

192.168.254.254Typical IP Address:

Octets

255.255.0.0Typical Subnet Mask:

Octets

255 indicates that this octet will be

compared between two IP addresses.

0 indicates that this octet will not be compared between two IP addresses.

Subnetting — A Primer

It is not the purpose of this manual to describe TCP/IP protocol in detail. However, some understanding of TCP/IP subnetting (a subnet is a subset of a network — a set of IP devices that have portions of their IP addresses in common) is necessary in order to understand the interaction of the FOX 4G Matrix 14400 switcher and the mail server gateway. To understand subnetting at the level required to install and operate the FOX 4G Matrix 14400 switcher, you must understand the concepts of a gateway, local and remote devices, IP addresses and octets, and subnet masks and octets.

Gateways

The FOX 4G Matrix 14400 switcher can communicate with the e-mail server that the switcher uses for e-mail notiﬁcation directly (if they are on the same subnet) or the communication can be routed via a gateway (a computer that provides a link between different subnets).

Local and remote devices

The local and remote devices are deﬁned from the point of view of the function being described. In this manual, subnetting is an issue when you are using the controlling PC to set TCP/IP and e-mail values in the FOX 4G Matrix 14400 (see “IP Settings/Options window” in chapter 4, “Matrix Software”, and “Email Settings page” in chapter 5, “HTML Operation”). When you are setting up the variables for e-mail notiﬁcation, which may include subnetting, the matrix switcher is the local device and the e-mail server is the remote device.

IP addresses and octets

Valid IP addresses consist of four 1-, 2-, or 3-digit numeric subﬁelds, properly called octets, separated by dots (periods) (ﬁgure A-4). Each octet can be numbered from 000 through 255. Leading zeroes, up to three digits total per octet, are optional. Values of 256 and above are invalid.

Figure A-4 — IP address and octets

Subnet masks and octets

The subnet mask (ﬁgure A-5) is used to determine whether the local and remote devices are on the same subnet or different subnets. The subnet mask consists of four numeric octets separated by dots. Each octet can be numbered from 000 through 255. Leading zeroes, up to three digits total per octet, are optional. Each octet typically contains either 255 or 0. The octets determine whether or not the same octets of two IP addresses will be compared when determining if two devices are on the same subnet.

Figure A-5 — Subnet mask and octets

A-6

FOX 4G Matrix 14400 Switcher • Ethernet Connection

192.168.254.254

255.255.0.0 (?.?.X.X)

192.168.2.25 =.=.X.X — Match

(Same subnet) (Different subnet) (Different subnet)

Local IP Address:

Subnet Mask:

Remote IP Address:

Match?:

Example 1 Example 2

192.168.254.254

255.255.0.0 (?.?.X.X)

190.190.2.25

≠.≠.X.X — No match

Example 3

192.168.254.254

255.255.0.0 (?.?.X.X)

192.190.2.25 =.≠.X.X — No match

Determining whether devices are on the same subnet

To determine the subnet, the local device’s IP address is compared to the remote device’s IP address (ﬁgure A-6). Each address’s octets are compared or not compared, depending on the value in the related subnet mask octet.

• If a subnet mask octet contains the value 255, the related octets of the local

device’s address and the remote device’s IP address are unmasked.

Unmasked octets are compared (indicated by ? in ﬁgure A-6).

If the subnet mask octet contains the value 0, the related octets of the local

•

device’s and remote device’s IP addresses are masked.

Masked octets are not compared (indicated by X in ﬁgure A-6).

If the unmasked octets of the two IP addresses match (indicated by = in ﬁgure A-6) (example 1), the two addresses are on the same subnet.

If the two unmasked ﬁelds do not match (indicated by ≠ in ﬁgure A-6) (example 2 and example 3), the addresses are not on the same subnet.

Figure A-6 — Comparing the IP addresses

FOX 4G Matrix 14400 Switcher • Ethernet Connection

A-7

Ethernet Connection, cont’d

A-8

FOX 4G Matrix 14400 Switcher • Ethernet Connection

FOX 4G Matrix 14400 Switcher

Appendix B

Speciﬁcations, Part Numbers,

Accessories

Speciﬁcations

Part Numbers and Accessories

Speciﬁcations, Part Numbers, Accessories

Speciﬁcations

The I/O cards are class 1 laser products. They meet the safety regulations of IEC-60825, FDA 21

CFR 1040.10, and FDA 21 CFR 1040.11.

Optical speciﬁcations

Number/type ................................ 16 single mode or 16 multimode ﬁber optic inputs and outputs (16 TX and 16

RX) per I/O card

Only one ﬁber is required to transmit video, audio, and unidirectional data. A second ﬁber is

required to transmit return data for bidirectional control/communication.

Connectors ..................................... 16 bidirectional LC connectors per I/O card

Operating distance ........................ 30 km (18.75 miles) with singlemode (SM) cables with a FOX 500 DA6 SM or

FOX 500 TX/RX SM

0.15 km (492') with multimode (MM) cables with a FOX 500 DA6 MM or FOX 500 TX/RX MM

Operating distance is approximate. These are typical distances. The maximum distance may

be greater than these typical numbers depending on factors such as ﬁber type, ﬁber bandwidth, connector splicing, losses, modal or chromatic dispersion, environmental factors, and kinks.

Nominal peak wavelength........... 850 nm for multimode (MM), 1310 nm for single mode (SM)

Transmission power

Singlemode

Multimode .......................... -5 dBm, typical

Maximum receiver sensitivity

Singlemode

Multimode .......................... -12 dBm, typical

Optical loss budget

Singlemode ......................... 13 dB, maximum

Multimode .......................... 7 dB, maximum

Maximum channel data rate ........ 4.25 Gbps

......................... -5 dBm, typical

......................... -18 dBm, typical

Video

Routing ........................................... 16 x 16 up to 144 x 144 unidirectional (TX) matrix or

Gain ................................................. Unity

Pixel data bit depth ....................... 8 bits per channel, 3 channels (R, G, B)

Maximum resolution .................... 1600x1200 @ 60 Hz, digitized pixel for pixel; higher resolutions up to

Video/audio input

Number/signal type ..................... 16 to 144 ﬁber optic signals

Connectors ..................................... 16 LC connectors per I/O card

Input comes from an Extron FOX 500 TX transmitter, FOX 500 DA6, or FOX 500 DVI

transmitter.

Video/audio output

Number/signal type ..................... 16 to 144 ﬁber optic signals

Connectors ..................................... 16 LC connectors per I/O card

B-2

Output connects to an Extron FOX 500 RX receiver or FOX 500 DVI receiver.

FOX 4G Matrix 14400 Switcher • Specications, Part Numbers, Accessories

8 x 8 up to 64 x 64 bidirectional (TX/RX) matrix

2048x1120, undersampled

Control/remote — switcher

Serial control port .......................... 1 bidirectional RS-232 or RS-422, 9-pin female D connector (rear panel)

1 bidirectional RS-232, 2.5 mm mini stereo jack (front panel ) Baud rate and protocol Serial control pin conﬁgurations

9-pin female D connector . RS-232: 2 = TX, 3 = RX, 5 = GND

Mini stereo jack .................. RS-232: tip = TX, ring = RX, sleeve = GND

Ethernet control port..................... 1 RJ-45 female connector

Ethernet data rate .......................... 10/100Base-T, half/full duplex with autodetect

Ethernet protocol ........................... ARP, DHCP, ICMP (ping), TCP/IP, UDP, Telnet, HTTP, SMTP

Default settings .............................. Link speed and duplex level = autodetected

Web server ...................................... Up to 200 simultaneous sessions

Program control ............................. Extron’s control/conﬁguration program for Windows®

................. 9600 to 115200 baud, 9600 baud (default), 8 data bits, 1 stop bit, no parity

RS-422: 2 = TX-, 3 = RX-, 5 = GND, 7 = RX+, 8 = TX+

IP address = 192.168.254.254 Subnet mask = 255.255.0.0 Gateway = 0.0.0.0 DHCP = off

7 MB nonvolatile user memory

Extron’s Simple Instruction Set (SIS™) Microsoft® Internet Explorer ver. 6 or higher, Telnet

General

Power* ............................................. 2 (positive-negative), 100 VAC to 240 VAC, 50/60 Hz; internal, 400 watts each

Enclosure without cards: 100 watts at 115 VAC, 60 Hz Enclosure fully loaded with 9 cards: 235 watts at 115 VAC, 60 Hz Each module card: 15 watts at 115 VAC, 60 Hz

A redundant power supply is standard.

Temperature/humidity ................ Storage: -40 to +158 °F (-40 to +70 °C) / 10% to 90%, noncondensing

Operating: +32 to +122 °F (0 to +50 °C) / 10% to 90%, noncondensing

Cooling ........................................... Fan, right to left (as viewed from front panel)

Mounting

Rack mount ........................ Yes

Enclosure type ............................... Metal

Enclosure dimensions ................... 14.0" H x 17.0" W x 12.25" D (8U high, full rack wide)

(35.6 cm H x 43.1 cm W x 31.1 cm D)

(Depth excludes connectors and handles. Width excludes rack ears.)

Product weight (fully loaded) ..... 38.5 lbs (17.5 kg)

Shipping weight ............................ 47.5 lbs (21.6 kg)

DIM weight

USA/Canada ..................... 146 lbs (63 kg)

International ....................... 171 lbs (78 kg)

Vibration ......................................... ISTA 1A in carton (International Safe Transit Association)

Regulatory compliance

Safety ................................... CE, CUL, UL

EMI/EMC .......................... CE, C-tick, FCC Class A, ICES, VCCI

MTBF ............................................... 30,000 hours

Warranty ......................................... 3 years parts and labor

 Allnominallevelsareat±10%.

Speciﬁcations are subject to change without notice.

FOX 4G Matrix 14400 Switcher • Specications, Part Numbers, Accessories

B-3

Extron electronics FOX 4G Matrix 14400 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual