Extron electronic MSG0808, MSG0804 User Manual

MSG0804 and MSG0808

Matrix Switchers

68-752-01 Rev. A

Printed in the USA

02 03

Precautions

Safety Instructions • English

This symbol is intended to alert the user of important operating and maintenance
(servicing) instructions in the literature provided with the equipment.

This symbol is intended to alert the user of the presence of uninsulated dangerous
voltage within the product's enclosure that may present a risk of electric shock.

Caution

Read Instructions • Read and understand all safety and operating instructions before using the

equipment.

Retain Instructions • The safety instructions should be kept for future reference.
Follow Warnings • Follow all warnings and instructions marked on the equipment or in the user

information.

Avoid Attachments • Do not use tools or attachments that are not recommended by the equipment

manufacturer because they may be hazardous.

Consignes de Sécurité • Français

Ce symbole sert à avertir l’utilisateur que la documentation fournie avec le
matériel contient des instructions importantes concernant l’exploitation et la
maintenance (réparation).

Ce symbole sert à avertir l’utilisateur de la présence dans le boîtier de l’appareil de
tensions dangereuses non isolées posant des risques d’électrocution.

Attention

Lire les instructions• Prendre connaissance de toutes les consignes de sécurité et d’exploitation avant

d’utiliser le matériel.

Conserver les instructions• Ranger les consignes de sécurité afin de pouvoir les consulter à l’avenir.
Respecter les avertissements • Observer tous les avertissements et consignes marqués sur le matériel ou

présentés dans la documentation utilisateur.

Eviter les pièces de fixation • Ne pas utiliser de pièces de fixation ni d’outils non recommandés par le

fabricant du matériel car cela risquerait de poser certains dangers.

Warning

Power sources • This equipment should be operated only from the power source indicated on the

product. This equipment is intended to be used with a main power system with a grounded
(neutral) conductor. The third (grounding) pin is a safety feature, do not attempt to bypass or
disable it.

Power disconnection • To remove power from the equipment safely, remove all power cords from

the rear of the equipment, or the desktop power module (if detachable), or from the power
source receptacle (wall plug).

Power cord protection • Power cords should be routed so that they are not likely to be stepped on or

pinched by items placed upon or against them.

Servicing • Refer all servicing to qualified service personnel. There are no user-serviceable parts

inside. To prevent the risk of shock, do not attempt to service this equipment yourself because
opening or removing covers may expose you to dangerous voltage or other hazards.

Slots and openings • If the equipment has slots or holes in the enclosure, these are provided to

prevent overheating of sensitive components inside. These openings must never be blocked by
other objects.

Lithium battery • There is a danger of explosion if battery is incorrectly replaced. Replace it only

with the same or equivalent type recommended by the manufacturer. Dispose of used batteries
according to the manufacturer's instructions.

Avertissement

Alimentations• Ne faire fonctionner ce matériel qu’avec la source d’alimentation indiquée sur

l’appareil. Ce matériel doit être utilisé avec une alimentation principale comportant un fil de
terre (neutre). Le troisième contact (de mise à la terre) constitue un dispositif de sécurité :
n’essayez pas de la contourner ni de la désactiver.

Déconnexion de l’alimentation• Pour mettre le matériel hors tension sans danger, déconnectez tous

les cordons d’alimentation de l’arrière de l’appareil ou du module d’alimentation de bureau (s’il
est amovible) ou encore de la prise secteur.

Protection du cordon d’alimentation • Acheminer les cordons d’alimentation de manière à ce que

personne ne risque de marcher dessus et à ce qu’ils ne soient pas écrasés ou pincés par des objets.

Réparation-maintenance • Faire exécuter toutes les interventions de réparation-maintenance par un

technicien qualifié. Aucun des éléments internes ne peut être réparé par l’utilisateur. Afin
d’éviter tout danger d’électrocution, l’utilisateur ne doit pas essayer de procéder lui-même à ces
opérations car l’ouverture ou le retrait des couvercles risquent de l’exposer à de hautes tensions
et autres dangers.

Fentes et orifices • Si le boîtier de l’appareil comporte des fentes ou des orifices, ceux-ci servent à

empêcher les composants internes sensibles de surchauffer. Ces ouvertures ne doivent jamais
être bloquées par des objets.

Lithium Batterie • Il a danger d'explosion s'll y a remplacment incorrect de la batterie. Remplacer

uniquement avec une batterie du meme type ou d'un ype equivalent recommande par le
constructeur. Mettre au reut les batteries usagees conformement aux instructions du fabricant.

Sicherheitsanleitungen • Deutsch

Dieses Symbol soll dem Benutzer in der im Lieferumfang enthaltenen
Dokumentation besonders wichtige Hinweise zur Bedienung und Wartung
(Instandhaltung) geben.

Dieses Symbol soll den Benutzer darauf aufmerksam machen, daß im Inneren des
Gehäuses dieses Produktes gefährliche Spannungen, die nicht isoliert sind und
die einen elektrischen Schock verursachen können, herrschen.

Achtung

Lesen der Anleitungen • Bevor Sie das Gerät zum ersten Mal verwenden, sollten Sie alle Sicherheits-

und Bedienungsanleitungen genau durchlesen und verstehen.

Aufbewahren der Anleitungen • Die Hinweise zur elektrischen Sicherheit des Produktes sollten Sie

aufbewahren, damit Sie im Bedarfsfall darauf zurückgreifen können.

Befolgen der Warnhinweise • Befolgen Sie alle Warnhinweise und Anleitungen auf dem Gerät oder in

der Benutzerdokumentation.

Keine Zusatzgeräte • Verwenden Sie keine Werkzeuge oder Zusatzgeräte, die nicht ausdrücklich vom

Hersteller empfohlen wurden, da diese eine Gefahrenquelle darstellen können.

Instrucciones de seguridad • Español

Este símbolo se utiliza para advertir al usuario sobre instrucciones importantes de
operación y mantenimiento (o cambio de partes) que se desean destacar en el
contenido de la documentación suministrada con los equipos.

Este símbolo se utiliza para advertir al usuario sobre la presencia de elementos con
voltaje peligroso sin protección aislante, que puedan encontrarse dentro de la caja
o alojamiento del producto, y que puedan representar riesgo de electrocución.

Precaucion

Leer las instrucciones • Leer y analizar todas las instrucciones de operación y seguridad, antes de usar

el equipo.

Conservar las instrucciones • Conservar las instrucciones de seguridad para futura consulta.
Obedecer las advertencias • Todas las advertencias e instrucciones marcadas en el equipo o en la

documentación del usuario, deben ser obedecidas.

Evitar el uso de accesorios • No usar herramientas o accesorios que no sean especificamente

recomendados por el fabricante, ya que podrian implicar riesgos.

Vorsicht

Stromquellen • Dieses Gerät sollte nur über die auf dem Produkt angegebene Stromquelle betrieben

werden. Dieses Gerät wurde für eine Verwendung mit einer Hauptstromleitung mit einem
geerdeten (neutralen) Leiter konzipiert. Der dritte Kontakt ist für einen Erdanschluß, und stellt
eine Sicherheitsfunktion dar. Diese sollte nicht umgangen oder außer Betrieb gesetzt werden.

Stromunterbrechung • Um das Gerät auf sichere Weise vom Netz zu trennen, sollten Sie alle

Netzkabel aus der Rückseite des Gerätes, aus der externen Stomversorgung (falls dies möglich
ist) oder aus der Wandsteckdose ziehen.

Schutz des Netzkabels • Netzkabel sollten stets so verlegt werden, daß sie nicht im Weg liegen und

niemand darauf treten kann oder Objekte darauf- oder unmittelbar dagegengestellt werden
können.

Wartung • Alle Wartungsmaßnahmen sollten nur von qualifiziertem Servicepersonal durchgeführt

werden. Die internen Komponenten des Gerätes sind wartungsfrei. Zur Vermeidung eines
elektrischen Schocks versuchen Sie in keinem Fall, dieses Gerät selbst öffnen, da beim Entfernen
der Abdeckungen die Gefahr eines elektrischen Schlags und/oder andere Gefahren bestehen.

Schlitze und Öffnungen • Wenn das Gerät Schlitze oder Löcher im Gehäuse aufweist, dienen diese

zur Vermeidung einer Überhitzung der empfindlichen Teile im Inneren. Diese Öffnungen dürfen
niemals von anderen Objekten blockiert werden.

Litium-Batterie • Explosionsgefahr, falls die Batterie nicht richtig ersetzt wird. Ersetzen Sie

verbrauchte Batterien nur durch den gleichen oder einen vergleichbaren Batterietyp, der auch
vom Hersteller empfohlen wird. Entsorgen Sie verbrauchte Batterien bitte gemäß den
Herstelleranweisungen.

Advertencia

Alimentación eléctrica • Este equipo debe conectarse únicamente a la fuente/tipo de alimentación

eléctrica indicada en el mismo. La alimentación eléctrica de este equipo debe provenir de un
sistema de distribución general con conductor neutro a tierra. La tercera pata (puesta a tierra) es
una medida de seguridad, no puentearia ni eliminaria.

Desconexión de alimentación eléctrica • Para desconectar con seguridad la acometida de

alimentación eléctrica al equipo, desenchufar todos los cables de alimentación en el panel trasero
del equipo, o desenchufar el módulo de alimentación (si fuera independiente), o desenchufar el
cable del receptáculo de la pared.

Protección del cables de alimentación • Los cables de alimentación eléctrica se deben instalar en

lugares donde no sean pisados ni apretados por objetos que se puedan apoyar sobre ellos.

Reparaciones/mantenimiento • Solicitar siempre los servicios técnicos de personal calificado. En el

interior no hay partes a las que el usuario deba acceder. Para evitar riesgo de electrocución, no
intentar personalmente la reparación/mantenimiento de este equipo, ya que al abrir o extraer las
tapas puede quedar expuesto a voltajes peligrosos u otros riesgos.

Ranuras y aberturas • Si el equipo posee ranuras o orificios en su caja/alojamiento, es para evitar el

sobrecalientamiento de componentes internos sensibles. Estas aberturas nunca se deben obstruir
con otros objetos.

Batería de litio • Existe riesgo de explosión si esta batería se coloca en la posición incorrecta.

Cambiar esta batería únicamente con el mismo tipo (o su equivalente) recomendado por el
fabricante. Desachar las baterías usadas siguiendo las instrucciones del fabricante.

Quick Start — MSG0804 and MSG0808

5

OUTPUT SELECT

6

7

8

M

S

G

S

erie

s

M

a

tr

ix

S

w

itch

e

r

1

2

3

4

12

3

4

5

INPUT SELECT

6

7

8

CANCEL

TAKE

BLANK

PRESET

VOLUME

MUTE

AUDIO

VIDEO

LEVEL SELECT

Installation

Step 1

Turn off power to the switcher and all other
devices that will be connected.

Step 2

To rack mount the switcher, install the included
brackets, then mount the switcher. Otherwise,
install the four rubber feet (included) and place
the switcher on a desktop.

Step 3

Using video inputs 1 through 8, attach RGBHV,
RGBS, RGsB, RsGsBs, or component video to the
switcher using BNC connectors (see illustration
at right).

Step 4

Using audio inputs 1 through 8, attach audio
inputs to the switcher with 5-pole captive screw
connectors (see illustration below right).

Step 5

Connect up to four (MSG0804), or eight
(MSG0808), RGBHV, RGBS, RGsB, RsGsBs, or
component video output devices to the switcher
using the Video BNC connections (see illustration
below right).

Rack mounting the MSG0808

Component,
RGsB,

RGBHV RGBS

R

G

B

R

G

B

RsGsBs

R

G

B

Component,
RGsB,
RsGsBs

R-Y

Y

B-Y

Step 6

Connect up to four (MSG0804), or eight
(MSG0808) audio output devices to the switcher
using 5-pole captive screw connectors (see
illustration below right).

Step 7

If the switcher is to be connected to a computer
or host controller for remote control, connect the
host’s RS-232 cable to a 5-pole captive
screw connector and connect it to the
serial port on the switcher. Configure
the serial port for the type of control
you will be using (RS-232, RS-422, or
RS-485) by setting the dip switch
adjacent to the port. (See the serial port pinout
table on page 2-4).

Rx+
Rx­Tx+
Tx­Gnd

5-pole captive screw connector/socket

RS-232/422-485

Rx+
Rx­Tx+
Tx­Gnd

DB9 Pinout (Female)

RS-232

123

RS-422/RS-485

51

96

H

V

HV

V

H

V

Connecting the MSG0808

Unbalanced Input/Output

OUT

LR

See Caution
See Caution

Balanced Input/Output

OUT

LR

CAUTION

Connect the sleeve to ground
(Gnd). Connecting the sleeve to a
negative (-) terminal will damage
the audio output circuits.

Tip
Sleeve (s)

Tip

Tip
Ring
Sleeve (s)
Ring
Tip

H

V

Quick Start — MSG0804 and MSG0808, cont’d

Step 8

Power up the input and output devices, then
connect power to the switcher. Turn on the
switcher by connecting the AC power cord. See
the appropriate chapters in this manual for
further details.

Operation

Connecting an Input to an Output

1. Press the desired Input Select button on the

front panel.

2. Press the Output Select button(s) for the
output(s) you wish to connect to the input.
The LED(s) above the selected output(s) will
blink.

3. Press the Take button to confirm the
connection(s).

8

GEN LOCK

7

OUT

6

S

RS232

T
U
P

3

T

2

IN

U

5

1

O

O

RS422/RS485

E
ID
V

4

3

90-260VAC; 0.5A; 47-63HZ

8

7

R

L

6

R

L

5

R

AUDIO OUTPUTS

L

4

R

L

R

L

R

L

Extron
MSG0808HR

Matrix Switcher

2

1

R

8

7

G

6
S
T
U

P

B

N

I

5

O
E
D

I
V

4

3

H

2

1

R

G

B

H

V

1

R

L

V

23

1

R

L

R

8

L

7

R

L

6

R

L

5

R

AUDIO INPUTS

L

4

R

L

3

R

L

2

R

L

R

L

Switching to a different Input

Repeat steps 1 through 3.

To adjust the Volume level of the audio output.

Press the Volume increment (

) or decrement
( ) buttons to raise or lower the volume,
respectively.

Extron
CTL208

Control Module

MSG0808­MSG0808HR-

RX+

RX­TX+
TX-

GND

SERIAL PORT

Sound
System

Extron
DAS101CM

Audio Buffer

Laptop

DA

S
1
01

C
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Au
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B

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ffe

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D
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V
1

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0

H

1

A

C

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M

P

VGA Line Driver

V
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o

P
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p

w

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Extron
DAV101CM-3

Line Driver

PC

Monitor

Projector

Horizontal
Position

Video / Audio Input

Monitor

Em

ulation

Local Monitor Output

Power

MAX. POW

ER: 400 W

MAX. POWER: 400 W

Extron
CIA116

Interface

Extron
IN1404

Video Scaler

DVD

Table of Contents

Chapter 1 • Introduction ................................................................................. 1-1

About the MSG Matrix Switchers .................................................................... 1-2

MSG Matrix Switcher Features......................................................................... 1-2

Chapter 2 • Installation .......................................................................................................... 2-1

Mounting the Switcher .................................................................................................... 2-2

Table top use ......................................................................................................................2-2

Rack mounting ................................................................................................................... 2-2

Rear Panel Connectors ..................................................................................................... 2-3

Connecting the MSG0804 and MSG0808 ................................................................. 2-5

Audio input and output .................................................................................................... 2-6

Unbalanced audio ........................................................................................................ 2-6

Balanced audio ............................................................................................................. 2-6

Vertical Interval Switching ................................................................................................ 2-7

Connecting the external sync signal ..................................................................................2-7

Chapter 3 • Operation ............................................................................................................. 3-1

Front Panel Features ......................................................................................................... 3-2

Front Panel Operation ...................................................................................................... 3-3

Connecting inputs with outputs ....................................................................................... 3-3

Preset configurations ......................................................................................................... 3-3

Miscellaneous front panel functions ................................................................................3-3

Selecting the switching level ............................................................................................. 3-4

Reset to factory default ..................................................................................................... 3-4

Chapter 4 • Windows®-based Control Program ..................................................... 4-1

Installing the Windows-based ICS100 Control Software ................................ 4-2

Using the Software ............................................................................................................ 4-2

Running the control program ........................................................................................... 4-2

Specifying your switcher model ........................................................................................ 4-2

Opening the Controls Menu ............................................................................................. 4-2

Using the control panel ......................................................................................................4-3

Setting volume levels .......................................................................................................... 4-4

Setting and using presets ................................................................................................... 4-6

Opening the Options Menu .............................................................................................. 4-6

Enabling/disabling front panel control ............................................................................. 4-6

VIS Enable ............................................................................................................................ 4-7

Enable Response ................................................................................................................. 4-7

Using Terminal Comm ......................................................................................................... 4-7

Resetting the unit ............................................................................................................... 4-7

ICS100 Control Program Help ............................................................................................ 4-7

MSG Matrix Switchers • Table of Contents

i

Table of Contents, cont’d

Chapter 5 • Remote Control ............................................................................................... 5-1

Remote Control Port (RS-232/RS-422/RS-485) ........................................................ 5-2

Dip Switch Settings ............................................................................................................ 5-2

Host-to-MSG Matrix Switcher Communications ................................................. 5-3

Addressing commands .......................................................................................................5-3

Using the command table ................................................................................................. 5-3

Command Table ................................................................................................................... 5-4

Set-up commands............................................................................................................... 5-4

Switching commands ......................................................................................................... 5-5

Switching Levels ..................................................................................................................5-5

Volume commands ............................................................................................................ 5-5

Preset commands ............................................................................................................... 5-8

Remote Control from a Network ................................................................................ 5-8

Enabling remote control of the switcher over a network ...............................................5-8

Configuring the server (local) PC .................................................................................. 5-8

Configuring the client (remote) PC ............................................................................... 5-9

Adjusting response time .................................................................................................. 5-10

Adjusting the response time ....................................................................................... 5-10

Stopping communication ................................................................................................ 5-10

Stopping communications from the server PC ............................................................ 5-10

Stopping communications from the client PC ............................................................. 5-10

CTL120-2 IR Remote Control ........................................................................................ 5-11

Appendix A • Specifications .............................................................................................. A-1

Appendix B • Reference Information ........................................................................... B-1

Updating the Firmware.................................................................................................... B-2

To update the firmware ....................................................................................................B-2

Installing Custom Engraved Nameplates ...............................................................B-3

Installing the custom nameplates .....................................................................................B-3

Part Numbers ........................................................................................................................ B-4

MSG Matrix Switcher part numbers .................................................................................. B-4

Optional accessories .......................................................................................................... B-4

Cables ................................................................................................................................. B-4

All trademarks mentioned in this manual are the properties of their respective owners.

68-752-01 Rev. A

Printed in the USA

02 03

ii

MSG Matrix Switchers • Table of Contents

MSG Matrix Switchers

Chapter One

1

Introduction

About the MSG Matrix Switchers

MSG Matrix Switcher Features

Introduction

About the MSG Matrix Switchers

The Extron MSG Series Matrix Switchers are compact RGBHV and stereo audio
switchers with 225 MHz video bandwidth (475 MHz on HR models). They include
an 8-input by 4-output RGBHV switcher (MSG0804), with or without audio, and an
8-input by 8-output RGBHV switcher (MSG0808), with or without audio. These
matrix switchers are housed in rack-mountable, metal enclosures with internal,
universal switching power supplies.

The Extron MSG Series Matrix Switchers are ideal for permanent installations,
rentals, complex staging operations, and any other display system requiring
economical, high performance RGBHV matrix switching, with or without stereo
audio.

These matrix switchers also feature RS-232, RS-422, and RS-485 remote commands.

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MSG Matrix Switcher Features

Multiple video inputs — Eight RGBHV, RGBS, RGsB, RsGsBs, or component

video inputs on BNC connectors.

Multiple video outputs — Four (MSG0804) or eight RGBHV, RGBS, RGsB,

RsGsBs, or component video outputs (MSG0808) on BNC connectors.

Multiple audio inputs — Eight balanced or unbalanced stereo audio inputs on

5-pole captive screw connectors.

Multiple audio outputs — One audio output for each RGBHV output on 5-pole

captive screw connectors.

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1-2

MSG Matrix Switchers • Introduction

Bandwidth — Bandwidth is a minimum of 225 MHz (475 MHz on HR models) at

-3dB, fully loaded, allowing these switchers to switch high-resolution
computer displays.

Flexible Control Options —

– Front Panel Control — Provides push button input and output selection,

preset creation and selection, and audio volume and mute control, using
large, soft-touch, color-coded rubber buttons; LED indicators show
confirmation of current or pending ties.

– RS-232, RS-422, and RS-485 remote control — Allows third-party remote

control of features and functions using the Serial Control Protocol, or
ICS100 control software for Windows

®

.

– Remote control from a network — IP Server software (included)

provides comprehensive control of the switcher functions over a LAN,
WAN, or the Internet, via the RS-232 port.

– IR remote control — Enables the user to select inputs/outputs and adjust

volume using the optional CTL 120-2 IR Remote Control.

Front Panel Lockout mode — Locks out all front panel functions. When front

panel lockout mode is active, all controls are still available through
RS-232, RS-422, or RS-485 commands.

Rack-mountable — The 3U high, full rack width, metal enclosure is rack-

mountable.

32 presets — Store and recall up to 32 (via serial commands) or 12 (MSG0804) or

16 (MSG0808)(via front panel) different input/output configuration and
audio level presets.

Genlock input/output — Enables vertical interval switching for glitch-free

transitioins when it’s used with a blackburst generator and synchronous
video sources.

MSG Matrix Switchers • Introduction

1-3

Introduction

This page intentionally left blank

1-4

MSG Matrix Switchers • Introduction

MSG Matrix Switchers

Chapter Two

2

Installation

Mounting the Switcher

Rear Panel Connectors

Connecting the MSG0804 and MSG0808

Installation

Mounting the Switcher

The MSG0804 and MSG0808 are housed in 3U high, 17” wide metal enclosures.
The appropriate rack mount kit (#IN9084B) is included with the switchers for
installing in a standard 19” rack. The switchers may also be placed on a table or
desk top.

Tabletop use

The MSG Matrix Switchers come with rack mounting brackets and rubber feet. For
tabletop use, attach a self-adhesive rubber foot to each corner of the bottom of the
unit. If you intend to mount the switcher in a rack, do not install the rubber feet.

Rack mounting

Rack mount the switcher as follows:

1. Attach the rack mounting brackets to the switcher with the eight
provided #8 machine screws, as shown in figure 2-1.

2. Insert the switcher into the rack, align the holes in the mounting bracket
with those of the rack.

3. Secure the switcher to the rack using the supplied machine screws.

2-2

Figure 2-1 — Rack mounting the MSG0808

MSG Matrix Switchers • Installation

MSG Series Matrix Switcher

T

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EL

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7

INPUT SELECT

6

KE

5

4

3

OUTPUT SELECT

2

1

5

4

3

2

1

TA

8

7

6

Rear Panel Connectors

1

21 875463

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G

B

H

V

123456 7 8 123456 7 8

LRLRLRLRLRLRLRLR LRLRLRLRLRLRLR

VIDEO INPUTS VIDEO OUTPUTS

AUDIO INPUTS AUDIO OUTPUTS

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R

G

B

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V

9

2

8

Figure 2-2 Rear panel of MSG0808

Video input groups — Eight groups of five female BNC connectors

1

(numbered 1 to 8) for RGBHV, RGBS, RGsB, RsGsBs, or component video
input.

Video output groups — Four groups (MSG0804) or eight groups (MSG0808)

2

of five female BNC connectors (numbered 1 to 8) for RGBHV, RGBS, RGsB,
RsGsBs, or component video output.

Component,
RGsB,
RsGsBs

R-Y

RGBHV RGBS

R

R

Component,
RGsB,
RsGsBs

R

LR

3

MSG0808­MSG0808HR-

GEN LOCK

OUT

IN

RS232

GND

TX+

RX-

TX-

RX+

RS422/RS485

321

SERIAL PORT

4

5

90-260VAC; 0.5A; 47-63HZ

6

7

G

B

H

V

G

B

HV

V

G

B

H

V

Y

B-Y

H

V

Figure 2-3 Video input and output connections

Genlock Out and In — One BNC connector (In) to allow a Genlock sync

3

signal to be input into the switcher and one BNC connector (Out) to allow a
Genlock sync signal to be fed through the switcher to another device. See
Vertical Interval Switching later in this chapter for additional information.

MSG Matrix Switchers • Installation

2-3

Installation, cont’d

RS-232/RS-422/RS-485 connector — A 5-pole captive screw connector for

4

input from a computer or third-party controller using Serial Control Protocol
commands or control software for Windows

®

to remotely control the switcher.

Rx+
Rx­Tx+
Tx­Gnd

RS-232/422/485

5-pole captive screw connector/socket

Switcher

Serial Port

RX+

RS-232

Connection

RS-422/485
Full Duplex
Connection

RS-485
Half Duplex
Connection

RX­TX+
TX­GND

RX+
RX­TX+
TX­GND

RX+
RX­TX+
TX­GND

Rx+
Rx­Tx+
Tx­Gnd

DB9 Pinout (Female)

To control equipment

Computer

DB-9 Serial Connector

3
2

5

2
6
3
7
5
1

2
6
3
7
5
1

51

96

TX
RX

GND

TX+
TX­RX+
RX­GND
GND

TX+
TX­RX+
RX­GND
GND

Serial control setting DIP switch — Allows the switcher to be configured to

5

accept RS-232 (all switches up) or RS-422/RS-485 (all switches down)
communication standard.

RS-232

123

RS-422/RS-485

DIP switch settings change according to the standard used. Higher standards
require a different signal type. DIP switch settings make subtle adjustments to
signal type. See chapter 5 - Remote Control for additional information.

AC power — Standard AC power connector for a power source of

6

100 – 240VAC, operating at 50/60 Hz.

AC Fuseholder — Remove this to change out the AC fuse.

7

Audio output group — Four (MSG0804) or eight (MSG0808), 5-pole captive

8

screw connector for balanced/unbalanced stereo audio output from the audio
input. See Audio input and output in this chapter.

Audio input group — Eight, 5-pole captive screw connector for balanced/

9

unbalanced stereo audio input.

Pay special attention to the right channel wiring. The + and – layout
differs from most other Extron products.

2-4

MSG Matrix Switchers • Installation

Connecting the MSG0804 and MSG0808

The MSG Matrix Switchers can be connected to as many as 8 input devices
simultaneously and output up to four (MSG0804) or eight (MSG0808)
simultaneously. Follow the steps below and see the installation example in
figure 2-4.

If the MSG Matrix Switcher is to be mounted, see Mounting the Switcher,

1

earlier in this chapter.

Turn off power to the switcher and all other devices that will be connected.

2

Using the BNC input connectors, attach up to eight RGBHV video input

3

devices to the switcher.

Connect up to four output devices to the MSG0804, or eight output devices to

4

the MSG0808 using the output BNC connectors.

For stereo audio input, connect up to eight audio sources to the switcher

5

using 5 mm, 5-pole captive screw connectors. See the following Audio input
and output section. Connect audio output to the switcher using 5 mm, 5-pole

captive screw connectors.

Extron
CTL208

Control Module

Extron
MSG0808HR

Matrix Switcher

8­SG080
M

808HR­MSG0

8

K

RX+

GEN LOC

RX­TX+

7

TX-

T

GND

OU

6

32

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TS
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SERIAL PORT

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Sound
System

Extron
DAS101CM

Audio Buffer

Laptop

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Interface

Figure 2-4— MSG0808 installation example

If the switcher is to be connected to a computer or host controller for remote

6

control, connect the host’s RS-232 cable to the 5-pole captive screw serial port
of the switcher. For an RS-232/RS-422/RS-485 pinout table and dip switch
settings, see the related information on page 2-4.

Power up the input and output devices, then connect power to the

7

switcher.

MSG Matrix Switchers • Installation

Monitor

Projector

Extron
IN1404

Video Scaler

DVD

2-5

Installation, cont’d

Audio input and output

Before connecting audio, determine whether your audio system is unbalanced or
balanced. Then, follow the instructions and illustrations below to connect either
unbalanced audio or balanced audio.

CAUTION

Wiring the audio incorrectly can damage the audio output circuits.

Pay special attention to the right channel wiring. The + and – layout
differs from most other Extron products.

Unbalanced Input/Output

OUT

LR

See Caution
See Caution

Tip
Sleeve (s)

Tip

Balanced Input/Output

OUT

LR

Figure 2-5— Unbalanced and Balanced audio connections

Unbalanced audio

1. Attach the audio cable to an unbalanced input connector.

2. Attach the other end of the audio cable to the 5-pole captive screw audio

cable connector (Extron part number 10-163-05), as shown in figure 2-5.
Fasten the captive screws inside the audio cable connector as shown in
figure 2-6.

Tip
Ring
Sleeve (s)
Ring
Tip

Figure 2-6 — Fastening captive screws

CAUTION

Connect the sleeve to ground (Gnd). Connecting the sleeve to a negative
(-) terminal will damage the audio output circuits.

3. Slide the 5-pole captive screw audio cable connector into the audio
connector of the switcher, and plug the other end of the audio cable into
an amplifier or powered speakers.

Balanced audio

1. Attach the audio cable to a balanced input connector.

2. Attach the other end of the audio cable to the 5-pole captive screw audio

cable connector (Extron part number 10-163-05), as shown in figure 2-5.
Fasten the captive screws inside the audio cable connector as shown in
figure 2-6.

CAUTION

Connect the sleeve to ground (Gnd). Connecting the sleeve to a negative
(-) terminal will damage the audio output circuits.

3. Slide the 5-pole captive screw audio cable connector into the audio
connector of the switcher, and plug the other end of the audio cable into
an amplifier or powered speakers.

2-6

MSG Matrix Switchers • Installation

Vertical Interval Switching

When the switching between inputs, the resulting image change should be
seamless and clean. Vertical interval switching makes this seamless image change
possible. MSG switchers are able to provide vertical interval switching by using an
external sync (genlock) signal to synchronize switching during the vertical sync
interval. Without external sync locking, switching between inputs can result in a
brief rolling (sync loss) or a brief change in the picture size. If no external sync
timing source is connected to the switcher, switching occurs immediately.

Connecting the external sync signal

The Genlock In connector of the MSG switcher receives the external sync timing
signal. The Genlock Out connector allows the signal to be passed on to another
video device, if required.

To enable vertical interval switching, connect an external sync signal (from an
Extron BBG6A Blackburst Generator or other source) to the Genlock In BNC
connector (
applications. Connect any downstream equipment that requires genlocking to the
Genlock Out BNC connector to route the external sync signal through the switcher.

) for genlocking the video signal in broadcast or other sync-critical

3

MSG Matrix Switchers • Installation

2-7

Installation, cont’d

This page intentionally left blank

2-8

MSG Matrix Switchers • Installation

MSG Matrix Switchers

Chapter Three

3

Operation

Front Panel Features

Front Panel Operation

MVP 104GX Installation

Operation

Front Panel Features

MSG Series Matrix Switcher

Figure 3-1 — Front panel details of the MSG0808 (MSG0804 and audio
versions different as noted below)

1

INPUT SELECT

1234

1234

OUTPUT SELECT

5

678

5

678

10

Input Select buttons/LEDs — Buttons 1 through 8 select the input for the

1

2 3

BLANK

TAKE

9

PRESET

CANCEL

8

VOLUME

7

LEVEL SELECT

VIDEO
AUDIO

MUTE

6

Video/Audio switcher. The LEDs over each button (when lit) indicate which
input has been selected for output.

Blank button/LED — Disconnects the video and audio input sources from the

2

output. Affects only the currently selected output. The LED over the button
(when lit) indicates blanking is active.

Preset button/LED — Stores or recalls preset configurations (video and

3

audio), including input/output connections and audio levels. The LED over
the button indicates that presets can be stored (blinking), or recalled (solid).

4

5

Level Select button/LED (audio models only) — Toggles through the three

4

switching levels available via the front panel. The LEDs adjacent to the
button (when lit) indicate which level is active, video only, audio only, or both
video and audio.

IR window — Receives IR commands from the optional CTL 120-2 IR remote

5

control.

Mute button/LED (audio models only) — Mutes audio for the selected

6

output. The adjacent LED (when lit) indicates that the audio output is muted.

Volume buttons (audio models only) — The volume increment ( ) and

7

decrement (

) buttons raise and lower the volume of the audio input/

output, respectively.

Cancel button — This button cancels the program/preset currently being

8

entered. Use the Cancel button before initiating any connections or preset
configurations.

Take button/LED — This button performs the selected connect/disconnect

9

between the selected inputs and outputs.

Output Select buttons/LEDs — Buttons 1 through 4 (MSG0804) or 1 through

10

8 (MSG0808) select the output for the video/audio switcher. The LEDs over
each button (when lit) indicate which output has been selected.

MSG Matrix Switchers • Operation3-2

Front Panel Operation

The functions of the front panel controls are described in the following sections.

Connecting inputs with outputs

The input and output buttons on the front panel correspond to the numbered input
and output connectors on the rear panel. When you select and press an input or
output button, the green LED indicator above the button lights. To select a different
input or output, press a different button.

To connect an output with an input via the front panel:

1. Select the desired input by pressing the corresponding input button. The LED

above the selected input lights.

2. Select the desired output(s) to connect to the input and press the corresponding
output button(s). The LED(s) above the selected output(s) blink(s).

3. Press the Take button to confirm the connection(s).

To select a different input:

Repeat steps 1 through 3 above.

Preset configurations

Up to 12 (MSG0804) or 16 (MSG0808) different preset configurations can be stored
in the switcher’s memory from the front panel (up to 32 can be stored via RS-232/
422/485 remote control). To display currently available presets, press and release
the Preset button. The LEDs for inputs and outputs with presets will light.

To store the current configuration to a preset:

1. Press and hold the Preset button for 2 seconds. When released, the LED will

blink, indicating that the switcher is ready to store a preset.

2. Press the input or output button you want to use to designate as the preset
button for that configuration. If you select a previously assigned button for a
new preset, it will overwrite the old preset.

Be sure to document the preset configurations you create so they can be recalled
and used as needed.

To recall a preset:

Press the Preset button, the LEDs above all buttons designated as presets will light.
Select the input or output button for the preset you desire to recall that
configuration. The LEDs will go out.

Each time you turn on the switcher, it will default to the last configuration.

Miscellaneous front panel functions

To blank the selected output:

1. Press the Blank button, the LEDs above all blanked outputs will light.

2. Select the output(s) to blank by pressing the output button(s).

3. Press the Take button to confirm your selection. The output(s) will be
disconnected.

To unblank the selected output:

Repeat the steps under Connecting inputs with outputs, above.

MSG Matrix Switchers • Operation

3-3

Operation, cont’d

To increase or decrease the audio volume of the selected output (audio versions
only):

Press the Volume increment (
level is reached. To increase/decrease input volume levels, press and hold the
input button while adjusting the volume levels.

To mute/un-mute the audio (audio versions only):

To mute the last selected audio output, press the Mute button. The LED over the
Mute button will light to indicate that Mute is active and the audio will be muted.

To un-mute the audio, press the Mute button again. The LED will go out and the
audio will be un-muted.

Selecting the switching level (audio versions only)

The switcher has three different switching levels, selectable from the front panel;
level 1 is audio follows video, level 2 is video with no audio, and level 3 is audio
only. The currently selected level is indicated on the front panel by the video and
audio LEDs adjacent to the Level Select button. If both the video and audio LEDs
are lit, the switcher is set for level 1 switching. If only the video LED is lit, the
switcher is set for level 2 switching. If only the audio LED is lit, the switcher is set
for level 3 switching.

Switching only affects the level(s) indicated. If level 2 is indicated, only the video
will be switched. If level 3 is indicated, only the audio will be switched.

To toggle between switching levels, press Level Select button repeatedly until the
desired level is indicated.

) or decrement ( ) buttons until the desired sound

Reset to factory default

To restore input/output configurations, volume levels, and RS-232 settings to
factory default, press the Input 1 and Input 5 buttons at the same time.

3-4

MSG Matrix Switchers • Operation

MSG Matrix Switchers

Chapter Four

4

Windows®-based Control Program

Installing Windows-based ICS100 Control Software

Using the Software

MVP 104 Operation

Windows-based Control Program, Cont’d

The ICS100 Control Software, which can be used to control the MSG matrix
switchers, requires Windows 95/98, NT, or later. The program provides
control of the switchers’ functions from a PC. Control is enabled by
connecting the switcher to a PC with a serial cable (to the Serial Port
connector), then installing and configuring the ICS100 Control Software
program in the PC. For information on remotely controlling the switcher
from a network, see Remote Control from a Network, in chapter 5 Remote
Control.

Installing the Windows®-based ICS100 Control Software

The program is contained on a single CD, which is provided with your
switcher. The program occupies approximately 2.5 MB (megabytes) of hard­drive space. Run the program from the hard drive after installation.

To install the software from the CD onto the hard drive, put the CD in the
CD-ROM drive of your PC. The install program will autorun. Follow the
instructions that appear on the screen.

By default, the Windows installation creates a C:\Program Files\Inline Inc
directory, and it places an ICS100 icon on your Windows desktop.

Using the Software

Running the control program

1. To run the ICS100 Control Program, double-click on the
ICS100 icon on your Windows desktop. The ICS interface
screen is displayed.

Figure 4-1 — ICS100 Interface screen

Specifying your switcher model

The ICS100 Control Program will normally detect your switcher model
automatically. If not, proceed with the following:

1. Click the Inline Model drop-down menu to set the switcher model you want
to control.

2. Use the other drop-down menus to access optional device settings. The
Controls, Options, and Communications menus will change depending on
which switcher model you selected on the Inline Model menu.

4-2

Opening the Controls menu

Click the Controls option on the menu bar. A drop-down menu listing the various
options available to your switcher is displayed.

MSG Matrix Switchers • Windows-based Control Program

Figure 4-2 — ICS100 Interface screen - MSG switcher controls options

Using the control panel

Select Control Panel from the Controls drop-down menu. The Control Panel
window opens. You can use the control panel to select input for each group,
update the software to reflect hardware changes, blank a selected output, or change
the output volume level.

Figure 4-3 — ICS100 MSG0808 control panel

MSG Matrix Switchers • Windows-based Control Program

4-3

Windows-based Control Program, Cont’d

Defining input icons and labels

1. Right-click on a blank input icon.

2. From the selection window that opens, click on the icon that represents the

input device that you want to depict.

Figure 4-4 — ICS100 Icon chooser

3. Place your mouse curser in the field labeled Enter New Label for Input x and
type in the new label for the input device.

4. Click OK when you have finished entering input labels.

Creating a new patch

1. Define input and output devices as described above.

2. Click the tab for the appropriate level (AFV [audio follows video], Audio, or

Video) you want to switch. For a video patch, the upper half of the patch
button will turn blue, for an audio patch, the lower half of the button will turn
yellow, for an AFV patch, both halves turn the appropriate color.

3. Click the Take button to confirm the patch.

Blanking the output of a group

Click the Blank button below an output device icon to blank the output of the
device. The input/output patch will be removed and the output is blanked.

Setting volume levels

Output volume adjustments allow you to set an acceptable volume level for each
output device. This allows you to adjust for the differences in the output device
sensitivity and for variations in environment or location.

Adjusting the input volume allows you to equalize the audio levels of the various
inputs so that the audio levels will not change dramatically when switching inputs.

Adjusting output volume levels

1. From the ICS100 Interface screen (figure 4-1) select Output Volume from the
Controls drop-down menu, or right-click on the output device increment/
decrement buttons to the right of the output device icon on the Control Panel
screen. The Set Output Volume window opens.

2. Click the increment (
drag the slider, to adjust the volume of an output device.

3. To set the output volume to factory default levels, click the Reset button.

4. To mute the output volume for a specific output, click the Mute button at the

bottom of the slider for that device.

5. To globally mute all output devices, click the Global Mute button at the
bottom of the screen.

6. Close the Set Output Volume window.

) button or the decrement ( ) button, or click and

4-4

MSG Matrix Switchers • Windows-based Control Program

Figure 4-5 — ICS100 Set Output Volume window

Adjusting input volume levels

1. From the ICS100 Interface screen (figure 4-1) select Input Volume from the
Controls drop-down menu. The Set Input Volume window opens.

Figure 4-5 — ICS100 Set Input Volume window

2. Click the increment ( ) button or the decrement ( ) button, or click and
drag the slider, to adjust the volume of an input device.

3. To set the input volume to factory default levels, click the Reset Volume button.

4. Close the Set Input Volume window.

MSG Matrix Switchers • Windows-based Control Program 4-5

Windows-based Control Program, Cont’d

Setting and using presets

The ICS100 Control Program can be used to create, view, save, recall, label, and
clear presets for the MSG matrix switcher. Up to 32 presets can be set using this
program. For tasks in addition to those detailed below, access the Help system
from the Interface screen.

Viewing existing presets

Select Presets from the Controls drop-down menu. The Preset Panel window
opens. Existing presets are labeled and shown on this screen.

Creating a preset

1. Set up the I/O configuration for the preset in the Control Panel.

2. Select Presets from the Controls drop-down menu. The Presets window

opens.

Figure 4-6 — ICS100 Presets window

3. Right-click on the number you want to assign to the preset, then click the Save
button. The preset is saved to the selected number.

4. Close the Presets window.

Recalling a preset

1. Select Presets from the Controls drop-down menu. The Presets window
opens.

2. Click on the number of the preset you want to recall, then press the Recall
button. The preset configuration is activated.

3. Close the Presets window.

Opening the Options menu

Click the Controls option on the menu bar. A drop-down menu listing the various
options available to your switcher is displayed.

Enabling/disabling front panel control

The current state of front panel control is indicated by the presence or absence of a
check mark next to Front Panel Enable on the Options menu. If a check mark
appears, front panel controls are enabled. If a check mark does not appear, front
panel controls are disabled. To toggle front panel controls on or off, click Front
Panel Enable with your mouse pointer.

MSG Matrix Switchers • Windows-based Control Program4-6

VIS Enable

The current state of VIS (Vertical Interval Switching) is indicated by the presence or
absence of a checkmark next to VIS Enable on the Options menu. If a checkmark
appears, VIS is enabled. If a check mark does not appear, VIS is disabled. To toggle
VIS on or off, click VIS Enable with your mouse pointer.

Vertical interval switching requires a Genlock signal from a blackburst
generator or similar device.

Enable Response

The current state of the view response option is indicated by the presence or
absence of a checkmark next to Enable Response on the Options menu. If a check
mark appears, you will be able to view responses from the switcher when using
terminal communication (see Using Terminal Comm below). If a checkmark does
not appear, you will not be able to view responses from the switcher. To toggle the
view response option on or off, click Enable Response with your mouse pointer.

Using Terminal Comm

The Terminal window is used to view ICS100 commands as they are sent to the
switcher, and to view responses as they are received from the switcher. To use the
Terminal window, click on Terminal Comm from the Options menu. The Terminal
window opens.

In addition to viewing commands that are sent and received from the ICS100
Control Program, the Terminal window also allows you to save macro commands
or a communication session and recall it for repeated or future use. Refer to ICS100
Control Program Help for additional information on terminal communication.

Resetting the unit

1. From the Options menu, click on Reset Unit. A pullout menu appears.

2. To partially reset the switcher (restore all parameters to factory default, except
input volume settings) select Partial Reset from the pull out menu.

3. To fully reset the switcher (restore all parameters to factory default) select Full
Reset from the pull out menu.

ICS100 Control Program help

For information about program features, you can access the help program from
within the ICS100 Control Program, click on the Help tab on the main screen, then
select Help from the drop-down menu.

MSG Matrix Switchers • Windows-based Control Program 4-7

Windows-based Control Program, Cont’d

This page intentionally left blank

4-8

MSG Matrix Switchers • Windows-based Control Program

MSG Matrix Switchers

Chapter Five

5

Remote Control

Remote Control Port (RS-232/RS-422/RS-485)

Host-to-MSG Matrix Switcher Communications

Command Table

Remote Control from a Network

CTL120-2 Remote Control

MVP 104 Windows Control Program

Remote Control

Remote Control Port (RS-232/RS-422/RS-485)

The MSG Matrix Switcher RS-232/RS-422/RS-485 port connector is used to
connect to a host or external controlling device, such as a computer or
control system, which can generate the proper command codes and
recognize the switcher’s responses.

5-pole captive screw connector/socket

The RS-232/RS-422/RS-485 connector is a 5-pole, captive screw connector
(see illustration above) with the following pin designations:

Rx+
Rx­Tx+
Tx­Gnd

RS-232/422/485

RS-232

Connection

Switcher

Serial Port

RX+
RX­TX+
TX­GND

Rx+
Rx­Tx+
Tx­Gnd

51

96

DB9 Pinout (Female)

To control equipment

Computer

DB-9 Serial Connector

3

TX

2

RX
GND

5

RS-422/485
Full Duplex

Connection

RS-485
Half Duplex
Connection

The default serial protocol is 9600 baud, 8-bit, 1 stop bit, no parity, and no
flow control.

Commands and responses for programming the MSG Matrix Switcher from
a host system connected to the RS-232/RS-422/RS-485 port are listed on the
following pages.

Dip Switch Settings

Use the DIP switch bank in the back of the MSG switcher to configure the
serial ports to operate as an RS-232 (factory default-all switches up) or
RS-422/RS-485 (all switches down) interface. DIP switch settings change
according to the standard used. Configure the DIP switch according to
your requirements, based on the table below.

RX+
RX­TX+
TX­GND

RX+
RX­TX+
TX­GND

2

TX+

6

TX-

3

RX+

7

RX-

5

GND

1

GND

2

TX+

6

TX-

3

RX+

7

RX-

5

GND

1

GND

RS-232

123

RS-422/RS-485

5-2

MSG Matrix Switchers • Remote Control

ON (1)(Down)

OFF (0)(Up-Default)

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RS-485 mode, and then only for the first and last units on a long serial line.
The default switch settings are all OFF. In half-duplex mode, only turn on one
of the termination resistors, as they are connected together by the cable.

Host-to-MSG Matrix Switcher Communications

All serial commands are applicable to both the MSG0804 and MSG0808,
except where the number of outputs differs between the two switchers. The
MSG Matrix Switchers accept serial control protocol commands through the
RS-232/RS-422/RS-485 port. These commands consist of one or more
characters per command field. They require a beginning delimiter ([) and an
ending delimiter (]).

Addressing commands

In RS-232 mode, there is no need to assign an address to the switcher,
however, if you are using RS-422 or RS-485 mode with several devices
connected in parallel to a single serial port, you will need to assign an
address for each unit.

The factory default for the MSG Matrix Switchers is no address. You must
assign an address between 01 and 98. In addition, 00 is a broadcast address,
and all connected units will perform the action commanded (no responses
will be sent).

Using the command table

The command table is shown on the following pages. Lower case characters
are acceptable in the command field only where indicated. Command and
response examples are shown throughout the command table.

MSG Matrix Switchers • Remote Control

5-3

Remote Control, cont’d

Command Table

Set-up commands

Use these commands to configure the switcher. If you are using a third-party
control system, you should place these commands in the start-up section of the
program. You only need to send these commands to the switcher once.

Command Description

Request information

[ARC] Request for model and version information.

Reset comm port

[CPx@] Resets the communications port to the factory default (9600

baud, 8-bit, 1 stop bit, no parity, and no flow control)

• Where x = 1

Query comm port

[CPx?] Query the communications port for current settings

• Where x = 1

Configure comm port

[CPxbpsfd] Configures the communications port for baud rate, flow

control, and duplex

• Where:

x = 1
b = 0 for 1200, 1 for 2400, 2 for 4800, 3 for 9600, 4 for

19200, and 5 for 38400

p = 0 (no parity)
s = 0 (1 stop bit)
f = 0 to disable flow control and 1 to enable flow control

(xOn/xOff)
d = 0 (full duplex) or 1 (half duplex)

Default is 9600 baud, 1 stop bit, 8 data bits, no parity, no flow control, and full duplex

Factory reset

[DFLTx] Performs a factory reset. The partial reset will return I/O

configurations, volume levels, and serial set-up to factory
levels. The full reset will return all parameters (including
presets) to factory default levels.

• Where:

x = 0 for partial reset
x = 1 for for full reset

Front panel executive mode

[FPx] Enable or disable front panel executive mode and request

current status.

• Where:

x = 0 to enable executive mode (no front panel operation)
x = 1 to disable executive mode
x = ? to request current state
x = (blank) to toggle the current state

Serial response enable

[RESx] Enable or disable serial responses from the switcher.

• Where

x = 0 to disable
x = 1 to enable

5-4

MSG Matrix Switchers • Remote Control

Switching commands

These commands can only initiate a one-input-to-one-output switch.

Switching levels (audio models only)

Switching levels consist of combinations of video (RGB), sync (HV), and audio
boards. The three predefined switching levels include:

• Level 1 = RGBHV and audio

• Level 2 = RGBHV (no audio)

• Level 3 = Audio only (no video or sync)

For commands that use these switching levels, refer to the Switching Commands
chart below.

Command Description

Set switching level

[LVLx] x = set switching level (1 to 3)

x = ? returns current switching level

Execute matrix switch

[MSxOooIii] Executes a matrix switch of an input to an output for a

specific switching level.

• Where:

x = 1 - 3 for specific switching level.
oo = 01 - 04 (MSG0804) or 01 - 08 (MSG0808) for output.
ii = 00 - 08 for input (00 = blank)

Matrix switch current setting

[MSx?] Returns the current connections for level x.

Matrix switch current output

[MsxOoo?] Returns connections for specified output and level.

• Where:

x = switching level.
oo = 01 - 04 (MSG0804) or 01 - 08 (MSG0808)

Blank output

[BLANKoo] Blanks a specific output.

• Where oo = 01 - 04 (MSG0804) or 01 - 08 (MSG0808)

Volume commands

Use these commands to control volume levels for both inputs and outputs. Input
levels are typically adjusted to minimize drastic changes in volume when switching
between inputs.

Command Description

Mute/unmute

[MUTEoox] Mute or unmute a specific output or request the current

status.

• Where:

oo = 01 - 04 (MSG0804) or 01 - 08 (MSG0808) for output.
x = 0 to disable mute and 1 to enable mute.
x = ? to request the current state.
x = (blank) to toggle the current state.

MSG Matrix Switchers • Remote Control 5-5

Remote Control

Mute all outputs

[MUTE] Toggle between mute and unmute for all outputs.

Mute status

[MUTE?] Returns mute status for all outputs

Change output volume level - specific

[VOLoox] Changes the volume level for a specific output.

• Where:

oo = 01 - 04 (MSG0804) or 01 - 08 (MSG0808) for output.
x = + (plus sign) to increment the output volume.
x = - (minus sign) to decrement the output volume.
x = @ to return the output volume to factory default.
x = ? to request the current volume level.

Set output volume level - specific

[VOLooxxx] Sets the volume level for a specific output.

• Where:

oo = 01 - 04 (MSG0804) or 01 - 08 (MSG0808) for output.
xxx = -550 - 090

Note: 090 equals maximum gain (+9dB), 000 equals factory

default (unity gain), and -550 equals minimum gain (-55dB).

Volume level - left

[VOLL?] Returns all left audio output levels.

Change channel volume level - left

[VOLLoox] Changes the left channel volume level for a specific output.

• Where:

oo = 01 - 04 (MSG0804) or 01 - 08 (MSG0808) for output.
x = + (plus sign) to increment the output volume.
x = - (minus sign) to decrement the output volume.
x = @ to return the output volume to factory default.
x = ? to request the current volume level.

Set channel volume level - left

[VOLLooxxx] Sets the left channel volume level for a specific output.

• Where:

oo = 01 - 04 (MSG0804) or 01 - 08 (MSG0808) for output.
xxx = -550 - 090

Note: 090 equals maximum gain (+9dB), 000 equals factory

default (unity gain), and -550 equals minimum gain (-55dB).

Change channel volume level - right

[VOLRoox] Changes the right channel volume level for a specific output.

• Where:

oo = 01 - 04 (MSG0804) or 01 - 08 (MSG0808) for output.
x = + (plus sign) to increment the output volume.
x = - (minus sign) to decrement the output volume.
x = @ to return the output volume to factory default.
x = ? to request the current volume level.

Volume level - right

[VOLR?] Returns all right audio output levels.

5-6

MSG Matrix Switchers • Remote Control

Set channel volume level - right

[VOLRooxxx] Sets the right channel volume level for a specific output.

• Where:

oo = 01 - 04 (MSG0804) or 01 - 08 (MSG0808) for output.
xxx = -550 - 090

Note: 090 equals maximum gain (+9dB), 000 equals factory

default (unity gain), and -550 equals minimum gain (-55dB).

Change output volume level - global

[VOLx] Changes the volume level for all outputs.

• Where:

x = + (plus sign) to increment the output volume.
x = - (minus sign) to decrement the output volume.
x = @ to return the output volume to factory default.
x = ? to request the current volume level.Front Panel

Executive.

Change channel volume level - global

[VOLoox] Changes the channel volume level for a all output.

• Where:

oo = 01 - 04 (MSG0804) or 01 - 08 (MSG0808) for output.
x = + (plus sign) to increment the output volume.
x = - (minus sign) to decrement the output volume.
x = @ to return the output volume to factory default.
x = ? to request the current volume level.

Ramp volume level - specific

[VOLRMPoox] Starts the volume ramp function for a specific output.

• Where:

oo = 01 - 04 (MSG0804) or 01 - 08 (MSG0808) for output.
x = + (plus sign) to ramp up.
x = - (minus sign) to ramp down.

Stop volume ramp

[VOLSTOP] Stops the volume ramp function.

Change input volume level - specific

[VINiix] Changes the volume level for a specific input.

• Where:

ii = input 01 - 08.
x = + (plus sign) to increment the output volume.
x = - (minus sign) to decrement the output volume.
x = @ to return the output volume to factory default.
x = ? to request the current volume level.

Set Input volume level - specific

[VINiixxx] Sets the volume level for a specific input.

• Where:

ii = input 01 - 08.
xxx = -640 - 000

Note: 000 equals maximum (factory default), -640 equals

minimum gain.

MSG Matrix Switchers • Remote Control

5-7

Remote Control, cont’d

Change input volume level - global

[VINx] Changes the volume level for all inputs.

• Where:

x = + (plus sign) to increment the output volume.
x = - (minus sign) to decrement the output volume.
x = @ to return the output volume to factory default.
x = ? to request the current volume level.

Preset commands

The MSG0804 and MSG0808 can store and recall 32 preset configurations,
accessible via RS-232 commands. The MSG0804 also has 12 presets available via
the front panel and the MSG0808 has 16 presets available via the front panel. See
chapter 3, Operations for additional information on the front panel.

Command Description

Save configuration to preset

[PSVxx] Saves the current configuration to preset memory.

• Where xx = Preset number 01 - 32

Matrix switch current setting

[PRCxx] Recalls a stored preset configuration from memory.

• Where xx = Preset number 01 - 32

Remote Control from a Network

You can control the MSG0804 or MSG0808 matrix switchers from a remote location
across a Local Area Network (LAN), a Wide Area Network (WAN), or even over the
Internet.

This remote network control is available in a client-server environment, where the
PC attached to the switcher is called the server, and the PC that needs to control the
device from another location is called the client.

Enabling remote control of the switcher over a network

Both the user operating the client (remote PC) and the user operating the server
(local PC) must install the ICS100 Control Software program onto their respective
PCs. See chapter 4, Windows-based Control Program, for information on installing the
software.

Each user—the one operating the server and the one operating the client—must
follow these instructions:

Configuring the server (local) PC

1. Attach the switcher to the server PC with a serial cable from the PC’s serial
port to the switcher’s serial port. For information on wiring the cable, see
Remote Control Port (RS-232/RS-422/RS-485) earlier in this chapter.

2. Click the Windows Start button, then select Programs, then ICS100, then
Serial Server. The Inline Server Software (the “server”) launches and the
Serial Port Server window opens.

5-8

MSG Matrix Switchers • Remote Control

Figure 5-1 — ICS100 Serial Port Server window

3. Make sure the Local IP, Port, Client IP, and Connection Status information is
correct (you may need to check with your Network Administrator or IT group
for this information). If the client PC is connected to the server, a Client IP
address will be displayed and the Connection Status will show green (red if
not connected).

4. The Inline Serial Server waits for the client PC on TCP/IP port 2001 (the
factory default). If that port is already in use, you may change the number of
the port (open the ICS100 Control Software Help file for instructions).

5. When the server has been connected and configured correctly, the client can
be configured to connect to the server (check with your Network
Administrator to secure log-on rights to the server).

Instructions for configuring the client (remote) PC:

1. Install the ICS100 Control Software program. See chapter 4, Windows-based
Control Program, for information on installing the software.

2. Click the Windows Start button, then select Programs, then ICS100. The
ICS100 (the “client”) launches.

3. Open a connection to the server as follows:

a. In the ICS100 Control Software, click on the Communications tab, then

select Network from the drop-down menu. The Server Connection
window opens.

Figure 5-2 — ICS100 Server Connection window

b. Enter the IP Address and Port number of the server PC.

c. Click OK. The connection is visible in the main window.

d. Click OK again. The client PC can now be used to control the switcher.

MSG Matrix Switchers • Remote Control

5-9

Remote Control

Adjusting response time

The user operating the client PC may want to adjust the time out interval. The time
out interval is the number of seconds that the client waits before communicating
with the server.

Adjusting the response time

1. From the Communications menu, select Response Time Out.

2. Select the appropriate time out interval for your network (4-12 seconds). Note:

Selecting a longer interval will not slow down client-server communication.

Stopping communication

The connection between the client PC and the server PC may be closed at any time
from either PC.

Stopping communications from the server PC

In the Inline Server Software, from the Server menu, select Close Connection.

Stopping communications from the client PC

In the ICS100, from the Communications menu, select Close Connection.

5-10

MSG Matrix Switchers • Remote Control

CTL120-2 IR Remote Control

The CTL120-2 IR Remote Control sends infrared commands to the built-in infrared
receiver in the MSG switchers to control various switcher functions. The
illustration below shows the location and function of each button on the Remote
Control unit that can be used to control the MSG matrix switchers.

Initially, press the Matrix button on the Remote Control unit to change it to matrix
switcher mode.

To switch to a new input/output configuration using the CTL120-2 Remote
Control:

1. Press the button on the remote control unit that corresponds to the desired

output select button.

2. Press the button on the remote control unit that corresponds to the desired
input that you want to connect to the output.

3. Press the Enter button to confirm the configuration.

Matrix Button

Press this button first
to set the CTL120-2
to control the MSG0804 or
MSG0808 matrix switchers

MATRIX

Important!
Press this button first!

Numeric Buttons

Press to select desired
output, then to select
desired input

Press the Enter button to
confirm the configuration

SCALER

123

45

INPUT RECALL

FREEZE

897

0

MENU OK

CH VOL

+

–

BLANK MUTE

MATRIXSWITCHER

6

ENTER

ENTPIP

ENTERMENU

+

–

S

VIDEO

AUDIO

"0" Button

Press to blank the
currently selected input

Enter Button

Press to make menu
selection, or to execute
a new setting when using
on-screen commands

Volume Buttons

Press (+) to increase volume,
or (-) to decrease volume

Mute Button

Press to mute audio

Figure 5-3 — CTL120-2 Infrared Remote Control

MSG Matrix Switchers • Remote Control

5-11

Remote Control, cont’d

This page intentionally left blank

5-12

MSG Matrix Switchers • Remote Control

MSG Matrix Switchers

Appendix

A

Specifications

MVP 104 Programmer’s Guide

Specifications

Video

Routing

MSG0804-3, MSG0804-4,
MSG0804HR-3,

MSG0804HR-4 .................. 8 x 4 matrix

MSG0808-3, MSG0808-4,
MSG0808HR-3,

MSG0808HR-4 .................. 8 x 8 matrix

Gain ............................................... Unity (with 75 ohm termination)

Bandwidth

MSG0804-3, MSG0804-4,

MSG0808-3, MSG0808-4 .. 225 MHz (-3dB), fully loaded

MSG0804HR-3,

MGS0804HR-4,

MSG0808HR-3,

MSG0808HR-4 .................. 475 MHz (-3dB), fully loaded

Differential phase error .............. 0.05º at 3.58 MHz and 4.43 MHz

Differential gain error ................. 0.1% at 3.58 MHz and 4.43 MHz

Crosstalk ....................................... -60dB @ 5 MHz

Switching speed ........................... 50 ms (max.)

Video input

Number/signal type ................... 8 RGBHV, RGBS, RGsB, RsGsBs, component video (YUV; YPrPb; Y, R-Y,

B-Y), S-video, composite video

Connectors .................................... 8 x 5 female BNC

Nominal level ............................... 1V p-p for Y of component video and S-video, and for composite video

0.7V p-p for RGB

0.3V p-p for R-Y and B-Y of component video, and for C of S-video

Minimum/maximum levels ...... Analog: ±1.5V p with no offset at unity gain

Impedance .................................... 75 ohms

Return loss .................................... <-60dB @ 5 MHz

Maximum DC offset .................... (Note: Min/max levels include any DC offset)

External sync (genlock) ............... 2.0V to 5.0V p-p

Video output

Number/signal type

MSG0804-3, MSG0804-4,
MSG0804HR-3,

MSG0804HR-4 .................. 4 RGBHV, RGBS, RGsB, RsGsBs, component video, S-video, composite video

MSG0808-3, MSG0808-4,
MSG0808HR-3,

MSG0808HR-4 .................. 8 RGBHV, RGBS, RGsB, RsGsBs, component video, S-video, composite video

Connectors

MSG0804-3, MSG0804-4,
MSG0804HR-3,

MSG0804HR-4 .................. 4 x 5 female BNC

MSG0808-3, MSG0808-4,
MSG0808HR-3,

MSG0808HR-4 .................. 8 x 5 female BNC

A-2

MSG Matrix Switchers • Specifications

Nominal level ............................... 1V p-p for Y of component video and S-video, and for composite video

0.7V p-p for RGB

0.3V p-p for R-Y and B-Y of component video, and for C of S-video

Minimum/maximum levels ...... Can deliver ±5Vp to 75 ohm load

Impedance .................................... 75 ohms

Return loss .................................... -45dB @ 5 MHz

DC offset ....................................... ±1.5mV maximum with input at 0 offset

Switching type ............................. Triple-Action (RGB delay), or vertical interval (if genlocked)

Sync

Input type ..................................... RGBHV, RGBS, RGsB, RsGsBs

Output type .................................. RGBHV, RGBS, RGsB, RsGsBs

Genlock connectors ..................... 2 BNC female

Standards ...................................... NTSC 3.58, NTSC 4.43, PAL, SECAM

Input level ..................................... 2.0V to 5.0V p-p

Output level .................................. 4.0V to 5.0V p-p ........ or ......... TTL 5.0V p-p, unterminated

Input impedance .......................... 510 ohms

Output impedance ....................... 75 ohms

Max input voltage........................ 5.0V p-p

Max. propagation delay .............. 25 ns

Max. rise/fall time ....................... 6.5 ns

Polarity .......................................... Positive or negative (follows input)

Audio (audio models only)

Routing

MSG0804-4,

MSG0804HR-4 .................. 8 x 4 stereo matrix

MSG0808-4,

MSG0808HR-4 .................. 8 x 8 stereo matrix

Gain ............................................... Unbalanced output: 0dB; balanced output: +6dB

Frequency response ..................... 20 Hz to 20 kHz, ±0.5dB

THD + Noise ................................ 0.03% @ 1 kHz at nominal level

S/N ............................................... >60dB at rated maximum output

Crosstalk ....................................... <-70dB @ 1 kHz, fully loaded

Stereo channel separation ........... >70dB @ 1 kHz

CMRR ............................................ >45dB @ 20 Hz to 20 kHz

Audio input

Number/signal type ................... 8 stereo, balanced/unbalanced

Connectors .................................... (8) 3.8 mm captive screw connectors, 5 pole

Impedance .................................... >20 kohms unbalanced, 20 kohms balanced, DC coupled

Nominal level ............................... +2.2dBU (0.7Vrms) [-60dBV (1mV), +4dBu (1.23V), 0dBu (0.775V), -10dBV

(316mV), -20dBV (100mV)

Maximum level ............................ +12dBu, (balanced or unbalanced) at 1%THD+N

Input gain adjustment ................. –64dB to +0dB, adjustable per input

Audio output

Number/signal type

MSG0804-4,

MSG0804HR-4 .................. 4 stereo, balanced/unbalanced, line level

MSG Matrix Switchers • Specifications

A-3

Specifications — MSG0804 and MSG0808

MSG0808-4,

MSG0808HR-4 .................. 8 stereo, balanced/unbalanced, line level

Connectors

MSG0804-4,

MSG0804HR-4 .................. (4) 3.8 mm captive screw connectors, 5 pole

MSG0808-4,

MSG0808HR-4 .................. (8) 3.8 mm captive screw connectors, 5 pole

Impedance .................................... 50 ohms unbalanced, 100 ohms balanced

Gain error ...................................... ±0.4dB channel to channel

Maximum level (Hi-Z) ................ >+12dBu, balanced or unbalanced at stated %THD+N

Maximum level (600 ohm) ......... >+20dBm, balanced or unbalanced at stated %THD+N

0dBu = 0.775 volts (RMS).

Control/remote — switcher

Serial control ports ...................... RS-232, RS-422, RS-485 on a 3.8 mm captive screw connector

Baud rate and protocol ............... 1200/2400/4800/ 9600/19200/38400 (default 8-bit, 1 stop bit, no parity, no

flow control, 9600 baud)

Serial control pin configurations RS-232 — 2 = TX, 3 = RX, 5 = Gnd

RS-422/RS-485 — 2 = TX+, 6 = TX-, 3 = RX+, 7 = RX-, 1 and 5 = Gnd

Program control ........................... ICS100 Control Software

General

Power ............................................. 100VAC to 240VAC, 50/60 Hz, 25 watts, internal, autoswitchable

Temperature/humidity .............. Storage -40° to +158°F (-40° to +70°C) / 10% to 90%, non-condensing

Operating +32° to +122°F (0° to +50°C) / 10% to 90%, non-condensing

Rack mount ................................... Yes, with included IN9084B rack mount kit

Enclosure type .............................. Metal

Enclosure dimensions ................. 5.2" H x 17" W x 11.4" D (3U high, full rack width)

13.3 cm H x 43.3 cm W x 28.8 cm D

(Depth excludes connectors and knobs. Width excludes rack ears.)

Product weight ............................. 12.25 lbs (5.6 kg)

Shipping weight .......................... 15 lbs (6.8 kg)

DIM weight .............. 26 lbs

Vibration ....................................... ISTA/NSTA 1A in carton (International Safe Transit Association)

Listings .......................................... ETL (UL1950)

Compliances ................................. CE, FCC Class A

MTBF ............................................. 30,000 hours

Warranty ....................................... 3 years parts and labor

Specifications are subject to change without notice.

A-4

MSG Matrix Switchers • Specifications

MSG Matrix Switchers

Appendix

B

Reference Information

Updating the Firmware

Installing Custom Engraved Nameplates

Part Numbers

MVP 104 Programmer’s Guide

Reference Information

Updating the Firmware

Firmware is programming that is inserted into programmable read-only memory
on a programmable ROM chip in your switcher, thus becoming a permanent part it.
Firmware controls many of the features of your switcher. Firmware is created,
tested, and improved like software and, like software, updates are made available
periodically. When firmware updates are available, they can be distributed via
e-mail and, using a special user interface, installed in the programmable read-only
memory in your switcher.

Updating the firmware requires the installation of the Windows-based ICS100
Control Software. For information on installing the ICS100 software, see chapter 4,
Windows-Based Control Program.

To update the firmware:

1. When you receive a firmware update via e-mail, save the file in the ICS100
subdirectory so the file can be found and used when required.

2. Click the Windows Start button, then select Programs, then ICS100, then Boot
Loader. The Boot Loader launches and the Boot Loader window opens.

B-2

Figure B-1 — Boot Loader window

3. Click the Load Buffer button. An Open window will open.

4. Find and double-click the firmware update (hex) file that was previously

saved in the ICS100 subdirectory. The file will load into the buffer.

5. When you are prompted with the Finish Loading Buffer message, click the
Burn Flash button to download the firmware to the switcher.

MSG Matrix Switchers • Reference Information

Installing Custom Engraved Nameplates

Custom engraved input and output nameplates are available, by special order, for
the front panel of the MSG matrix switchers. Attachment screws come pre-installed
on the panel and permit easy installation of the optional nameplates. Contact your
Extron Sales Representative for specifications and prices.

Installing the custom nameplates

1. Using an Allen wrench, remove the nameplate mounting screws for either the
input or output group.

2. Hold the custom engraved nameplate in place on the front panel of the MSG
matrix switcher, aligning the holes in the plate with the screw holes in the
front panel.

3. Insert a mounting screw into each end of the nameplate and tighten with the
Allen wrench.

LEVEL SELE

E

M

LU

SET

O

V

PRE

NK

BLA

8

MSG Series Matrix Switcher

ELECT

UT S

7

INP

6

5

T

4

UT SE

3

TP

U

O

2

1

4

3

2

1

8

LEC

7

6

5

EL

NC

CA

E

TAK

Engraved Nameplate

Figure B-2 — Installing a custom engraved nameplate

CT

EO

VID

DIO

U

A

E

UT

M

MSG Matrix Switchers • Reference Information

B-3

Reference Information, cont’d

Part Numbers

MSG Matrix Switcher part numbers

Part Part #

MSG0804-3 MSG0804-3
MSG0804-4 MSG0804-4
MSG0804HR-3 MSG0804HR-3
MSG0804HR-4 MSG0804HR-4
MSG0808-3 MSG0808-3
MSG0808-4 MSG0808-4
MSG0808HR-3 MSG0808HR-3
MSG0808HR-4 MSG0808HR-4
IEC Power Cord
Tweeker
Rubber feet
Windows-based ICS100 Control Program
MSG0804 and MSG0808 Matrix Switcher User’s Manual
Rack mounting kit IN9084B

Optional accessories

Part Part #

CTL120-2 Infrared remote control CTL120-2
Captive screw audio connector 10-319-14
RCA-to-BNC adapter 10-264-01
SVHS - BNC adapter 26-353-01
Custom engraved nameplates (talk to your Extron Sales Rep)

Cables

Bulk cable

When using signals with a scanning frequency of 15-125 kHz and running
distances of 100 feet or more, use high resolution BNC cables to achieve maximum
performance.

Part Part #
Super High Resolution Cable

Bulk SHR-1, 500’ 22-098-02
Bulk SHR-1, 1000’ 22-098-03
Bulk SHR-4, 500’ 22-099-02
Bulk SHR-5, 500’ 22-100-02
BNC SHR crimp connectors, qty. 50 100-075-51

BNC-4 Mini HR Cable

Bulk BNC 4-500’ HR 22-032-02
Bulk BNC 4-1000’ HR 22-032-03

BNC-5 Mini HR Cable

Bulk BNC 5-500’ HR 22-020-02
Bulk BNC 5-1000’ HR 22-020-03

Plenum BNC-5 Mini HR Cable

Bulk BNC 5-500’ HRP 22-103-02
Bulk BNC 5-1000’ HRP 22-103-03

MSG Matrix Switchers • Reference InformationB-4

Plenum Seventeen Conductor Installation Cable

Bulk install plenum, 500’ 22-111-03
Bulk install plenum, 1000’ 22-111-04

Assorted connectors

BNC connectors Part #

BNC Mini HR crimp connectors, qty. 50 100-074-51
BNC Super High Resolution

crimp connectors, qty. 50 100-075-51

BNC bulkhead connectors, qty. 50

(for custom wall plates) 100-076-51

Pre-cut cables

BNC-4 Mini HR cable is used for RGBS cable runs, and BNC-5 Mini HR cable is
used for RGBHV cable runs. Either type can also be used for composite video,
S-video, or RGsB. All Extron BNC cables have male connectors on both ends. A
plenum version of the BNC-5 Mini HR cable is also available.

Extron Part Part #
BNC-4 Mini HR Cable

BNC-4-25’ MHR (25 feet/7.5 meters) 26-210-04
BNC-4-50’ MHR (50 feet/15.0 meters) 26-210-05
BNC-4-75’ MHR (75 feet/23.0 meters) 26-210-06
BNC-4-100’ MHR (100 feet/30.0 meters) 26-210-07
BNC-4-150’ MHR (150 feet/45.0 meters) 26-210-08
BNC-4-200’ MHR (200 feet/60.0 meters) 26-210-09
BNC-4-250’ MHR (250 feet/75.0 meters) 26-210-54
BNC-4-300’ MHR (300 feet/90.0 meters) 26-210-53

BNC-5 Mini HR Cable

BNC-5-25’ MHR (25 feet/7.5 meters) 26-260-03
BNC-5-50’ MHR (50 feet/15.0 meters) 26-260-04
BNC-5-75’ MHR (75 feet/23.0 meters) 26-260-16
BNC-5-100’ MHR (100 feet/30.0 meters) 26-260-05
BNC-5-150’ MHR (150 feet/45.0 meters) 26-260-12
BNC-5-200’ MHR (200 feet/60.0 meters) 26-260-06
BNC-5-250’ MHR (250 feet/75.0 meters) 26-260-18
BNC-5-300’ MHR (300 feet/90.0 meters) 26-260-14

Bulk cable in lengths up to 5000' rolls is available with or without connectors.

MSG Matrix Switchers • Reference Information

B-5

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MSG Matrix Switchers • Reference InformationB-6

FCC Class A Notice

Note: This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instruction manual, may cause harmful interference to
radio communications. Operation of this equipment in a residential area is likely to cause harmful
interference, in which case the user will be required to correct the interference at his own expense.

Note: This unit was tested with shielded cables on the peripheral devices. Shielded cables must be
used with the unit to ensure compliance.

Extron’s Warranty

Extron Electronics warrants this product against defects in materials and workmanship for a period
of three years from the date of purchase. In the event of malfunction during the warranty period
attributable directly to faulty workmanship and/or materials, Extron Electronics will, at its option,
repair or replace said products or components, to whatever extent it shall deem necessary to restore
said product to proper operating condition, provided that it is returned within the warranty period,
with proof of purchase and description of malfunction to:

USA, Canada, South America, Europe, Africa, and the Middle East:
and Central America:

Extron Electronics, Europe
Extron Electronics Beeldschermweg 6C
1230 South Lewis Street 3821 AH Amersfoort
Anaheim, CA 92805, USA The Netherlands

Asia: Japan:

Extron Electronics, Japan
Extron Electronics, Asia Daisan DMJ Bldg. 6F,
135 Joo Seng Road, #04-01 3-9-1 Kudan Minami
PM Industrial Bldg. Chiyoda-ku, Tokyo 102-0074
Singapore 368363 Japan

This Limited Warranty does not apply if the fault has been caused by misuse, improper handling
care, electrical or mechanical abuse, abnormal operating conditions or non-Extron authorized
modification to the product.

If it has been determined that the product is defective, please call Extron and ask for an Applications
Engineer at [phone] (USA), 31.33.453.4040 (Europe), 65.6383.4400 (Asia), or 81.3.3511.7655 (Japan)
to receive an RA# (Return Authorization number). This will begin the repair process as quickly as
possible.

Units must be returned insured, with shipping charges prepaid. If not insured, you assume the risk
of loss or damage during shipment. Returned units must include the serial number and a
description of the problem, as well as the name of the person to contact in case there are any
questions.

Extron Electronics makes no further warranties either expressed or implied with respect to the
product and its quality, performance, merchantability, or fitness for any particular use. In no event
will Extron Electronics be liable for direct, indirect, or consequential damages resulting from any
defect in this product even if Extron Electronics has been advised of such damage.

Please note that laws vary from state to state and country to country, and that some provisions of
this warranty may not apply to you.

www.extron.com

Extron Electronics, USA

1230 South Lewis Street
Anaheim, CA 92805
USA

714.491.1500
Fax [phone]

Extron Electronics, Europe

Beeldschermweg 6C
3821 AH Amersfoort
The Netherlands
+31.33.453.4040
Fax [phone]

Extron Electronics, Asia

135 Joo Seng Road, #04-01
PM Industrial Building
Singapore 368363
+65.6383.4400
Fax [phone]

© 2003 Extron Electronics. All rights reserved.

Extron Electronics, Japan

Daisan DMJ Building 6F
3-9-1 Kudan Minami
Chiyoda-ku, Tokyo 102-0074 Japan
+81.3.3511.7655
Fax [phone]