Extron TLP Pro 1225, TLP Pro 1525, TLP Pro 1725 User Manual

TouchLink Pro Touchpanels

TLP Pro 1225, 1525, and 1725 Series

TouchLink Pro Touchpanel Control Systems

User Guide

68-3474-01 Rev. A

09 20

Safety Instructions

Safety Instructions • English

Istruzioni di sicurezza • Italiano

WARNING: This symbol, , when used on the product, is intended to

alert the user of the presence of uninsulated dangerous voltage within the product’s enclosure that may present a risk of electric shock.

ATTENTION: This symbol, , when used on the product, is intended

to alert the user of important operating and maintenance (servicing) instructions in the literature provided with the equipment.

For information on safety guidelines, regulatory compliances, EMI/EMF compatibility, accessibility, and related topics, see the Extron Safety and Regulatory Compliance Guide, part number 68-290-01, on the Extron website,

www.extron.com.

Sicherheitsanweisungen • Deutsch

WARUNG: Dieses Symbol auf demProdukt soll den Benutzer darauf

aufmerksam machen, dass im Inneren des Gehäuses dieses Produktes gefährliche Spannungen herrschen, die nicht isoliert sind und die einen elektrischen Schlag verursachen können.

VORSICHT: Dieses Symbol auf dem Produkt soll dem Benutzer in der

im Lieferumfang enthaltenen Dokumentation besonders wichtige Hinweise zur Bedienung und Wartung (Instandhaltung) geben.

Weitere Informationen über die Sicherheitsrichtlinien, Produkthandhabung, EMI/EMF-Kompatibilität, Zugänglichkeit und verwandte Themen finden Sie in den Extron-Richtlinien für Sicherheit und Handhabung (Artikelnummer 68-290-01) auf der Extron-Website, www.extron.com.

AVVERTENZA: Il simbolo, , se usato sul prodotto, serve ad avvertire

l’utente della presenza di tensione non isolata pericolosa all’interno del contenitore del prodotto che può costituire un rischio di scosse elettriche.

ATTENTZIONE: Il simbolo, , se usato sul prodotto, serve

ad avvertire l’utente della presenza di importanti istruzioni di funzionamento e manutenzione nella documentazione fornita con l’apparecchio.

Per informazioni su parametri di sicurezza, conformità alle normative, compatibilità EMI/EMF, accessibilità e argomenti simili, fare riferimento alla Guida alla conformità normativa e di sicurezza di Extron, cod. articolo 68-290-01, sul sito web di Extron,

Instrukcje bezpieczeństwa • Polska

OSTRZEŻENIE: Ten symbol, , gdy używany na produkt, ma na celu

poinformować użytkownika o obecności izolowanego i niebezpiecznego napięcia wewnątrz obudowy produktu, który może stanowić zagrożenie porażenia prądem elektrycznym.

UWAGI: Ten symbol, , gdy używany na produkt, jest przeznaczony do

ostrzegania użytkownika ważne operacyjne oraz instrukcje konserwacji (obsługi) w literaturze, wyposażone w sprzęt.

Informacji na temat wytycznych w sprawie bezpieczeństwa, regulacji wzajemnej zgodności, zgodność EMI/EMF, dostępności i Tematy pokrewne, zobacz Extron bezpieczeństwa i regulacyjnego zgodności przewodnik, część numer 68-290-01, na stronie internetowej Extron,

www.extron.com.

Instrucciones de seguridad • Español

ADVERTENCIA: Este símbolo, , cuando se utiliza en el producto, avisa al

usuario de la presencia de voltaje peligroso sin aislar dentro del producto, lo que puede representar un riesgo de descarga eléctrica.

ATENCIÓN: Este símbolo, , cuando se utiliza en el producto,

avisa al usuario de la presencia de importantes instrucciones de uso y mantenimiento estas estan incluidas en la documentación proporcionada

con el equipo

Para obtener información sobre directrices de seguridad, cumplimiento de normativas, compatibilidad electromagnética, accesibilidad y temas relacionados, consulte la Guía de cumplimiento de normativas y seguridad de Extron, referencia 68-290-01, en el sitio Web de Extron, www.extron.com.

Instructions de sécurité • Français

AVERTISSEMENT : Ce pictogramme, , lorsqu’il est utilisé sur le

produit, signale à l’utilisateur la présence à l’intérieur du boîtier du produit d’une tension électrique dangereuse susceptible de provoquer un choc électrique.

ATTENTION : Ce pictogramme, , lorsqu’il est utilisé sur le produit,

signale à l’utilisateur des instructions d’utilisation ou de maintenance importantes qui se trouvent dans la documentation fournie avec l’équipement.

Pour en savoir plus sur les règles de sécurité, la conformité à la réglementation, la compatibilité EMI/EMF, l’accessibilité, et autres sujets connexes, lisez les informations de sécurité et de conformité Extron, réf. 68-290-01, sur le site Extron, www.extron.com.

Инструкция по технике безопасности • Русский

ПРЕДУПРЕЖДЕНИЕ: Данный символ, , если указан

на продукте, предупреждает пользователя о наличии неизолированного опасного напряжения внутри корпуса продукта, которое может привести к поражению электрическим током.

ВНИМАНИЕ: Данный символ, , если указан на продукте,

предупреждает пользователя о наличии важных инструкций по эксплуатации и обслуживанию в руководстве, прилагаемом к данному оборудованию.

Для получения информации о правилах техники безопасности, соблюдении нормативных требований, электромагнитной совместимости (ЭМП/ЭДС), возможности доступа и других вопросах см. руководство по безопасности и соблюдению нормативных требований Extron на сайте Extron: , www.extron.com, номер по каталогу - 68-290-01.

安全说明 • 简体中文

警告：产品上的这个标志意在警告用户, 该产品机壳内有暴露的危险

电压，有触电危险。

注意：产品上的这个标志意在提示用户, 设备随附的用户手册中有重

要的操作和维护(维修)说明。

关于我们产品的安全指南、遵循的规范、EMI/EMF 的兼容性、无障碍使用的特性等相关内容，敬请访问 Extron 网站 , www.extron.com，参见 Extron 安全规范指南，产品编号 68-290-01

。

安全記事 • 繁體中文

안전 지침 • 한국어

警告: 若產品上使用此符號，是為了提醒使用者，產品機殼內存在未隔離的危險

電壓，可能會導致觸電之風險。

注意若產品上使用此符號，是為了提醒使用者，設備隨附的用戶手冊中有重要

的操作和維護（維修）説明。

有關安全性指導方針、法規遵守、EMI/EMF 相容性、存取範圍和相關主題的詳細資訊，請瀏覽 Extron 網站：www.extron.com，然後參閱《Extron 安全性與法規遵守手冊》，準則編號 68-290-01。

경고: 이 기호 가 제품에 사용될 경우, 제품의 인클로저 내에 있는

접지되지 않은 위험한 전류로 인해 사용자가 감전될 위험이 있음을 경고합니다.

주의: 이 기호 가 제품에 사용될 경우, 장비와 함께 제공된 책자에 나와

있는 주요 운영 및 유지보수(정비) 지침을 경고합니다.

안전 가이드라인, 규제 준수, EMI/EMF 호환성, 접근성, 그리고 관련 항목에 대한 자세한 내용은 Extron 웹 사이트(www.extron.com)의 Extron 안전 및 규제 준수 안내서, 68-290-01 조항을 참조하십시오.

Trademarks

All trademarks mentioned in this guide are the properties of their respective owners. The following registered trademarks®, registered service marks(SM), and trademarks(™) are the property of RGBSystems, Inc. or Extron (see the

current list of trademarks on the Terms of Use page at www.extron.com):

Registered Trademarks

(®)

Cable Cubby, ControlScript, CrossPoint, DTP, eBUS, EDID Manager, EDID Minder, Extron, eLink, Flat Field, FlexOS, Glitch Free, Global Configurator, Global Scripter, GlobalViewer, Hideaway, HyperLane, IP Intercom, IP Link, Key Minder, LinkLicense, LockIt, MediaLink, MediaPort, NAV, NetPA, PlenumVault, PoleVault, PowerCage, PURE3, Quantum, ShareLink, Show Me, SoundField, SpeedMount, SpeedSwitch, StudioStation, System INTEGRATOR, TeamWork, TouchLink, V-Lock, VideoLounge, VN-Matrix, VoiceLift, WallVault, WindoWall, XPA, XTP, XTP Systems, and ZipClip.

(SM)

Registered Service Mark

: S3 Service Support Solutions

Trademarks

(™)

AAP, AFL (Accu-RATE Frame Lock), ADSP (Advanced Digital Sync Processing), Auto-Image, AVEdge, CableCover, CDRS (Class D Ripple Suppression), Codec Connect, DDSP (Digital Display Sync Processing), DMI (Dynamic Motion Interpolation), Driver Configurator, DSP Configurator, DSVP (Digital Sync Validation Processing), EQIP, Everlast, FastBite, Flex55, FOX, FOXBOX, IP Intercom HelpDesk, MAAP, MicroDigital, Opti-Torque, PendantConnect, ProDSP, QS-FPC (QuickSwitch Front Panel Controller), Room Agent, Scope-Trigger, SIS, Simple Instruction Set, Skew-Free, SpeedNav, Triple-Action Switching, True4K, True8K, Vector™ 4K, WebShare, XTRA, and ZipCaddy

FCC Class A Notice

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part15 of the FCC rules. The ClassA limits provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause interference. This interference must be corrected at the expense of the user.

NOTES:

• This unit was tested with shielded I/O cables on the peripheral devices. Shielded

• For more information on safety guidelines, regulatory compliances, EMI/EMF

Battery Notice

This product contains a battery. Do not open the unit to replace the battery. If the battery needs replacing, return the entire unit to Extron (for the correct address, see the Extron

Warranty section on the last page of this guide).

CAUTION: Risk of explosion if battery is replaced by an incorrect type. Dispose of used

ATTENTION : Risque d’explosion. Ne pas remplacer la pile par le mauvais type de pile.

cables must be used to ensure compliance with FCC emissions limits.

compatibility, accessibility, and related topics, see the Extron Safety and Regulatory

Compliance Guide on the Extron website.

batteries according to the instructions.

Débarrassez-vous des piles utilisées selon le mode d’emploi.

Conventions Used in this Guide

Notiﬁcations

In this user guide, the following are used:

WARNING: Potential risk of severe injury or death. AVERTISSEMENT : Risque potentiel de blessure grave ou de mort.

CAUTION: Risk of minor personal injury. ATTENTION : Risque de blessuremineure.

ATTENTION:

•

Risk of property damage.

• Risque de dommages matériels.

NOTE: A note draws attention to important information.

Software Commands

NOTE: For commands and examples of computer or device responses mentioned in this

guide, the character “0” is used for the number zero and “O” represents the capital letter “o”.

Directory paths that do not have variables are written in the font shown here:

Reply from 208.132.180.48: bytes=32 times=2ms TTL=32

C:\Program Files\Extron

Variables are written in slanted form as shown here:

ping xxx.xxx.xxx.xxx —t

SOH R Data STX Command ETB ETX

Selectable items, such as menu names, menu options, buttons, tabs, and field names are written in the font shown here:

From the

Click the

File menu, select New.

OK button.

Specifications Availability

Product specifications are available on the Extron website, www.extron.com.

Extron Glossary of Terms

A glossary of terms is available at www.extron.com/technology/glossary.aspx.

Introduction............................................................ 1

About the TLP Pro 1225, 1525, and 1725 Series ....1

Features ..................................................................1

Application Diagram ................................................ 3

Requirements ..........................................................3

Software .............................................................3

Hardware ............................................................3

Installation Overview ........................................... 4

Panel Features ...................................................... 6

TLP Pro 1225, 1525, and 1725 Series

Front Panel Features ..............................................6

TLP Pro 1225, 1525, and 1725 Series

Rear Panel Features ...............................................8

Connecting Power ................................................11

12 VDC Power Supply ......................................11

Power over Ethernet .........................................11

Routing Cables (TG Models) .................................. 13

Setup Menu .......................................................... 14

Setup Menu ..........................................................14

Status Screen ...................................................15

Network Screen ................................................15

Display Screen ..................................................17

Audio Screen ....................................................18

Input Screen .....................................................18

Advanced Screen..............................................20

Conﬁguration Software ..................................... 21

Conﬁguration Software ..........................................21

Install Software ......................................................21

Using the Software ................................................23

TLP Pro 1225, 1525, and 1725 Series

Web Page ............................................................24

Updating the Firmware ..........................................25

Downloading Firmware ......................................25

Updating Firmware Using the Touchpanel

Web Page ........................................................26

Updating Firmware Using Toolbelt ..................... 26

Mounting ............................................................... 27

Mounting the TLP Pro 1225MG, 1525MG, and

1725MG ..............................................................27

Rack Mounting ..................................................27

Wall Mounting ...................................................28

Mounting the TLP Pro 1225TG, 1525TG, and

1725TG ...............................................................31

Removing the Rear and Base Covers ................ 31

Desktop Mounting ............................................31

VESA Mounting ................................................. 32

Reference Material ............................................. 33

Best Practices for Cleaning Your

Extron Products ...................................................33

Network Port Requirements and Licensed

Third-Party Software Used by the Touchpanels .... 33

Reset Modes.........................................................34

Use Factory Firmware .......................................34

Reset All IP Settings .......................................... 34

Reset to Factory Defaults .................................. 35

Enable or Disable the DHCP Client .................... 35

Secure Sockets Layer (SSL) Certiﬁcates ................36

IEEE 802.1X Certiﬁcates ........................................36

Certiﬁcate File Requirements .............................37

Private Key File Requirements ...........................37

TLP Pro 1225, 1525, and 1725 Series • Contents vii

TLP Pro 1225, 1525, and 1725 Series • Contents viii

Introduction

This guide describes the function, installation, and operation of the following Extron Touchlink Pro Touchpanels:

• TLP Pro 1225MG • TLPPro1225TG

• TLP Pro 1525MG • TLPPro1525TG

• TLP Pro 1725MG • TLPPro1725TG

Unless otherwise stated, the terms “touchpanel” or “TLP Pro” refer to any of the six models.

The touchpanels are ideal for any AV applications requiring large touchpanels with flexible mounting options and fully customizable interfaces.

This section covers the following topics:

• About the TLP Pro 1225, 1525, and 1725 Series

• Features

• Application Diagram

• Requirements

About the TLP Pro 1225, 1525, and 1725 Series

The TLP Pro 1225 Series touchpanels have 12.1 inch screens with a resolution of 1280x800.

The TLP Pro 1525 Series touchpanels have 15.6 inch screens with a resolution of 1366x768.

The TLP Pro 1725 Series touchpanels have 17.3 inch screens with a resolution of 1920x1080.

The MG models (TLP Pro 1225MG, TLP Pro 1525MG, and TLP Pro 1725MG) are wall-mountable. The TG models (TLP Pro 1225TG, TLP Pro 1525TG, and TLP Pro 1725TG) have a weighted base that can be tilted, which allows them to stand on any suitable table or desktop. A range of mounting options are available for all the models (see Mounting on page 27).

The screen layout is designed with the Extron GUI Designer software. The functions are assigned to the screen objects with the Extron Global Configurator Plus and Professional or Global Scripter software. This provides versatility and adaptability to the configuration and control of an AV system.

A motion sensor, a light sensor, and a speaker provide sleep mode, auto dimming, and audible feedback.

Features

• Capacitive touchscreen with 16 million colors — Vibrant, edge-to-edge glass display

with a more responsive control surface

• Ultra-fast quad-core processor — For quick page loads.

• Full motion video preview and monitoring — With HDMI and XTP inputs

• Compatible with the full range of Extron IP Link Pro control processors and HC 400

Series systems — Allows easy integration into existing systems

• Power over Ethernet — The touchpanel is powered directly by a PoE+ switch or injector,

eliminating the need for bulky local power supplies.

• Built-in speakers provide stereo audio — For video preview and audible feedback from

button presses.

TLP Pro 1225, 1525, and 1725 Series • Introduction 1

• 3.5 mm headphone jack — Provides local audio out from the touchpanel.

• Light sensor — Adjusts screen brightness as the ambient room lighting changes.

• Configurable red and green status lights —Indicate the availability or call status of a

room.

• Two high speed USB 2.0 ports — For future expansion

• Automatic clock synchronization — Allows touchpanel to display the accurate time and

date.

• Energy-saving features —

• Adjustable sleep timer puts touchpanel into sleep mode

• Motion detector wakes touchpanel

• Mounting options for tilt models (TG models):

• Sit on a tabletop — weighted base allows up to 40° of tilt.

• Threaded holes in baseplate allow for secure mounting to a table.

• Kensington

lock support allows the touchpanels to be locked to a table or other flat

surface.

• Supports the optional SMA-1 Swivel Mount Adapter.

• VESA FDMI Type D 100 mm mounting pattern standard can be used for VESA

mounting.

• Mounting options for wall-mount models (MG models):

• Mount on a wall, lectern, or any ﬂat surface. The included mounting hardware enables

multiple mounting options.

• The optional back box, BB 700M can be used where local codes require a rear metal

enclosure.

• Fully customizable using Extron control system software — GUI Designer combined

with Global Configurator Plus, Global Configurator Professional, or Global Scripter.

• Supports the Extron Control App.

• Manage, monitor, and control this device remotely — Using GVE - GlobalViewer

Enterprise Resource Management software

TLP Pro 1225, 1525, and 1725 Series • Introduction 2

Application Diagram

Power Sequencer

The application diagram below shows the TLP Pro 1225MG. The other touchpanels described in this user guide can be used in similar configurations.

HDMI

Extron TLP Pro 1225MG

12" Wall Mount TouchLink Pro Touchpanel

HDMI

Requirements

Software

RS-232

REMOTE

RS-232

Extron DA2 HD 4K

TxRx G

Distribution Amplier

COM 1

Tx Rx RTSCTS

POWER

12V

1A MAX

VOL

VCG

RELAYS

COM 2

Tx Rx

1 2C

DIGITAL I/O

1 23 4 G

eBUS

+V +S-SG

PWR OUT =6W

Ethernet

IPCPPRO 250 xi

IR/S

LAN

Extron OCS 100W

Occupancy Sensor

Ethernet/PoE+

Extron IPCP Pro 250 xi

IP Link Pro Control Processor

IR Emitter

4K Media Player

ABCDEF

POWER

12V

--A MAX

INPUT

HDMI

MODEL 80

Flat Panel Display

OUTPUTS

FLAT PANEL

Figure 1. Application Diagram

For a complete list of the requirements for running GUI Designer, Global Configurator Plus and Professional, Global Scripter, and Toolbelt see the Extron web page for that software.

Hardware

NOTE: These touchpanels are not compatible with GlobalConfigurator 3 or

GUIConfigurator.

An Extron IP Link Pro control interface must also be connected to the same network domain as the TouchLink panel. See www.extron.com for a list of suitable controllers.

NOTE: These touchpanels are not compatible with Extron IP Link (non-Pro) controllers.

TLP Pro 1225, 1525, and 1725 Series • Introduction 3

Installation Overview

This section contains an overview of the installation process. Follow the links for a more detailed explanation of each step.

1. Before starting, download and install the latest versions of the following software:

 GUI Designer — For designing layouts for Extron TouchLink Pro touchpanels and third

party touch interfaces.

 Global Configurator Plus and Professional — For setting up and conﬁguring the

control processor and touchpanel.

 Global Scripter — Provides an integrated development environment for Extron control

systems programming.

 Toolbelt — Provides device discovery, device information, ﬁrmware updates,

and conﬁguration of network settings, system utilities, and user management for TouchLink Pro devices.

For more information, see Using the Software on page 23 or see the Extron web page for the software.

2. Obtain the following network information from your network administrator:

 Dynamic Host Configuration Protocol (DHCP) status (on or off). If DHCP is off, you

will also require:

 IP address  Subnet mask  Gateway

 Username — This can be either admin or user.

 Password — The factory conﬁgured passwords for all accounts on this device have

been set to the device serial number. Passwords can be changed during conﬁguration. Passwords are case sensitive.

NOTE: If the device is reset to default settings, the password is the default

password configuration. The default password is extron (for either admin or

user accounts).

 MAC address — Make a note of the touchpanel MAC address, which can be found on

the rear panel label (you need to remove the rear cover for TG models).

 SSL security certificates and IEEE 802.1X authentication — Extron touchpanels

come with a factory-installed Secure Sockets Layer (SSL) security certiﬁcate. IEEE

802.1X authentication is also supported once enabled. See Secure Sockets Layer

(SSL) Certiﬁcates on page 36 or IEEE 802.1X Certiﬁcates on page 36 for more

information.

TLP Pro 1225, 1525, and 1725 Series • Installation Overview 4

3. Mount and cable the units:

ATTENTION:

• Do not power on the touchpanels or control processors until you have read the

Attention notice on page 12.

• Ne branchez pas les écrans tactiles ou les contrôleurs avant d’avoir lu les mises en

garde page 12.

 Mount the units. There are several mounting options for TouchLink Pro touchpanels (see

Mounting on page 27).

NOTE: If you use the setup menu to configure the wall-mount models, do not

mount the unit before configuring them as you need access to the rear panel

Menu button.

 Connect cables to the touchpanels (see TLP Pro 1225, 1525, and 1725 Series Rear

Panel Features on page 8).

 Connect the power cords and power on all devices (see XTP/LAN/PoE input on

page 10 or Power supply input on page 9).

NOTES:

• The TLP Pro 1225MG, 1525MG, and 1725MG models must be powered by

Power over Ethernet.

• The TLP Pro 1225TG, 1525TG, and 1725TG models have the option to be

• The TLP Pro 1725MG and TLP Pro 1725TG are shipped with an Extron

PI 140 power injector supplied. For the other models a suitable power source must be purchased separately.

4. Set up the touchpanels for network communication:

 Connect the PC that you are using for setup, the control processor, and the touchpanel

to the same Ethernet subnetwork.

 Use the Setup Menu (see page 14) or Toolbelt to set the DHCP status and,

if necessary, the IP address, subnet mask, gateway, and related settings for the touchpanel.

5. Conﬁgure or program the Touchpanels — the GUI Designer Help File, the Global

Conﬁgurator Plus and Professional Help File, the Global Scripter Help File, and the Toolbelt Help File provide step-by-step instructions and detailed information.

The Global Configurator Help File also includes an introduction to that software, and sections on how to start and configure a project.

Global Scripter provides an Extron-exclusive Python library (ControlScript) and Global Scripter modules to get you started (see the GlobalScripter Help File for more information).

NOTE: Frequently touched devices, such as touchscreens, require regular cleaning to

ensure their surfaces remain sanitary. Plastic surfaces and cosmetic finishes can be damaged by long term exposure to chemicals. For Best Practices for Cleaning Your

Extron Products, see page 33.

TLP Pro 1225, 1525, and 1725 Series • Installation Overview 5

Panel Features

This section describes:

• TLP Pro 1225, 1525, and 1725 Series Front Panel Features

• TLP Pro 1225, 1525, and 1725 Series Rear Panel Features

• Connecting Power

• Routing Cables (TG Models)

TLP Pro 1225, 1525, and 1725 Series Front Panel Features

Figure 2 shows the TLP Pro 1225MG front panel. The TLP Pro 1525MG and 1725MG are very similar.

Ambient light sensor (see page 7)

Status light

Capacitive touch screen

Speakers (2)

Motion sensor

Menu button (MG models only)

Figure 2.

TLP Pro 1225MG Front Panel

TLP Pro 1225, 1525, and 1725 Series • Panel Features 6

+ 32 hidden pages

Extron TLP Pro 1225, TLP Pro 1525, TLP Pro 1725 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Safety Instructions

FCC Class A Notice

Battery Notice

Conventions Used in this Guide

Specifications Availability

Extron Glossary of Terms

Contents

Introduction

About the TLP Pro 1225, 1525, and 1725 Series

Features

Application Diagram

Requirements

Software

Hardware

Installation Overview

Panel Features

TLP Pro 1225, 1525, and 1725 Series Front Panel Features