Extron ShareLink Pro 1100 User Manual

Download

ShareLink Pro 1100

Wireless and Wired Collaboration Gateway

User Guide

Collaboration Systems

68-3565-01 Rev. A

02 21

Safety Instructions

Safety Instructions • English

WARNING: This symbol, , when used on the product, is intended to

alert the user of the presence of uninsulated dangerous voltage within the product’s enclosure that may present a risk of electric shock.

ATTENTION: This symbol, , when used on the product, is intended

to alert the user of important operating and maintenance (servicing) instructions in the literature provided with the equipment.

For information on safety guidelines, regulatory compliances, EMI/EMF compatibility, accessibility, and related topics, see the Extron Safety and Regulatory Compliance Guide, part number 68-290-01, on the Extron website,

www.extron.com.

Sicherheitsanweisungen • Deutsch

WARUNG: Dieses Symbol auf demProdukt soll den Benutzer darauf

aufmerksam machen, dass im Inneren des Gehäuses dieses Produktes gefährliche Spannungen herrschen, die nicht isoliert sind und die einen elektrischen Schlag verursachen können.

VORSICHT: Dieses Symbol auf dem Produkt soll dem Benutzer in der im

Lieferumfang enthaltenen Dokumentation besonders wichtige Hinweise zur Bedienung und Wartung (Instandhaltung) geben.

Weitere Informationen über die Sicherheitsrichtlinien, Produkthandhabung, EMI/EMF-Kompatibilität, Zugänglichkeit und verwandte Themen finden Sie in den Extron-Richtlinien für Sicherheit und Handhabung (Artikelnummer 68-290-01) auf der Extron-Website, www.extron.com.

Instrucciones de seguridad • Español

ADVERTENCIA: Este símbolo, , cuando se utiliza en el producto, avisa

al usuario de la presencia de voltaje peligroso sin aislar dentro del producto, lo que puede representar un riesgo de descarga eléctrica.

ATENCIÓN: Este símbolo, , cuando se utiliza en el producto, avisa

al usuario de la presencia de importantes instrucciones de uso y mantenimiento estas estan incluidas en la documentación proporcionada con el equipo.

Instructions de sécurité • Français

AVERTISSEMENT : Ce pictogramme, , lorsqu’il est utilisé sur le

produit, signale à l’utilisateur la présence à l’intérieur du boîtier du produit d’une tension électrique dangereuse susceptible de provoquer un choc électrique.

ATTENTION : Ce pictogramme, , lorsqu’il est utilisé sur le produit, signale

à l’utilisateur des instructions d’utilisation ou de maintenance importantes qui se trouvent dans la documentation fournie avec l’équipement.

Pour en savoir plus sur les règles de sécurité, la conformité à la réglementation, la compatibilité EMI/EMF, l’accessibilité, et autres sujets connexes, lisez les informations de sécurité et de conformité Extron, réf. 68-290-01, sur le site Extron, www.extron.com.

Istruzioni di sicurezza • Italiano

AVVERTENZA: Il simbolo, , se usato sul prodotto, serve ad avvertire

l’utente della presenza di tensione non isolata pericolosa all’interno del contenitore del prodotto che può costituire un rischio di scosse elettriche.

ATTENTZIONE: Il simbolo, , se usato sul prodotto, serve ad avvertire

l’utente della presenza di importanti istruzioni di funzionamento e manutenzione nella documentazione fornita con l’apparecchio.

Per informazioni su parametri di sicurezza, conformità alle normative, compatibilità EMI/EMF, accessibilità e argomenti simili, fare riferimento alla Guida alla conformità normativa e di sicurezza di Extron, cod. articolo 68-290-01, sul sito web di Extron, www.extron.com.

Instrukcje bezpieczeństwa • Polska

OSTRZEŻENIE: Ten symbol, , gdy używany na produkt, ma na celu

poinformować użytkownika o obecności izolowanego i niebezpiecznego napięcia wewnątrz obudowy produktu, który może stanowić zagrożenie porażenia prądem elektrycznym.

UWAGI: Ten symbol, , gdy używany na produkt, jest przeznaczony do

ostrzegania użytkownika ważne operacyjne oraz instrukcje konserwacji (obsługi) w literaturze, wyposażone w sprzęt.

Informacji na temat wytycznych w sprawie bezpieczeństwa, regulacji wzajemnej zgodności, zgodność EMI/EMF, dostępności i Tematy pokrewne, zobacz Extron bezpieczeństwa i regulacyjnego zgodności przewodnik, część numer 68-290-01, na stronie internetowej Extron, www.extron.com.

Инструкция по технике безопасности • Русский

ПРЕДУПРЕЖДЕНИЕ: Данный символ, , если указан

на продукте, предупреждает пользователя о наличии неизолированного опасного напряжения внутри корпуса продукта, которое может привести к поражению электрическим током.

Para obtener información sobre directrices de seguridad, cumplimiento de normativas, compatibilidad electromagnética, accesibilidad y temas relacionados, consulte la Guía de cumplimiento de normativas y seguridad de Extron, referencia 68-290-01, en el sitio Web de Extron, www.extron.com.

ВНИМАНИЕ: Данный символ, , если указан на продукте,

предупреждает пользователя о наличии важных инструкций по эксплуатации и обслуживанию в руководстве, прилагаемом к данному оборудованию.

Для получения информации о правилах техники безопасности, соблюдении нормативных требований, электромагнитной совместимости (ЭМП/ЭДС), возможности доступа и других вопросах см. руководство по безопасности и соблюдению нормативных требований Extron на сайте Extron: , www.extron.com, номер по каталогу - 68-290-01.

安全说明 • 简体中文

警告：产品上的这个标志意在警告用户, 该产品机壳内有暴露的危险

电压，有触电危险。

注意：产品上的这个标志意在提示用户, 设备随附的用户手册中有重

要的操作和维护(维修)说明。

关于我们产品的安全指南、遵循的规范、EMI/EMF 的兼容性、无障碍使用的特性等相关内容，敬请访问 Extron 网站 , www.extron.com，参见 Extron 安全规范指南，产品编号

68-290-01。

安全記事 • 繁體中文

警告: 若產品上使用此符號，是為了提醒使用者，產品機殼內存在未隔離的危險

電壓，可能會導致觸電之風險。

注意若產品上使用此符號，是為了提醒使用者，設備隨附的用戶手冊中有重要

的操作和維護（維修）説明。

有關安全性指導方針、法規遵守、EMI/EMF 相容性、存取範圍和相關主題的詳細資訊，請瀏覽 Extron 網站：www.extron.com，然後參閱《Extron 安全性與法規遵守手冊》，準則編號 68-290-01。

안전 지침 • 한국어

경고: 이 기호 가 제품에 사용될 경우, 제품의 인클로저 내에 있는

접지되지 않은 위험한 전류로 인해 사용자가 감전될 위험이 있음을 경고합니다.

주의: 이 기호 가 제품에 사용될 경우, 장비와 함께 제공된 책자에 나와

있는 주요 운영 및 유지보수(정비) 지침을 경고합니다.

안전 가이드라인, 규제 준수, EMI/EMF 호환성, 접근성, 그리고 관련 항목에 대한 자세한 내용은 Extron 웹 사이트(www.extron.com)의 Extron 안전 및 규제 준수 안내서, 68-290-01 조항을 참조하십시오.

Trademarks

All trademarks mentioned in this guide are the properties of their respective owners. The following registered trademarks (®), registered service marks (SM), and trademarks (TM) are the property of RGBSystems, Inc. or Extron (see the current list of trademarks on the Terms of Use page at www.extron.com):

Registered Trademarks (

)

Extron, Cable Cubby, ControlScript, CrossPoint, DTP, eBUS, EDID Manager, EDID Minder, eLink, Flat Field, FlexOS, Glitch Free, GlobalConfigurator, GlobalScripter, GlobalViewer, Hideaway, HyperLane, IPIntercom, IPLink, KeyMinder, LinkLicense, LockIt, MediaLink, MediaPort, NAV, NetPA, PlenumVault, PoleVault, PowerCage, PURE3, Quantum, ShareLink, Show Me, SoundField, SpeedMount, SpeedSwitch, StudioStation, SystemINTEGRATOR, TeamWork, TouchLink, V-Lock, VideoLounge, VN-Matrix, VoiceLift, WallVault, WindoWall, XPA, XTP, XTPSystems, and ZipClip

Registered Service Mark

(SM)

: S3 Service Support Solutions

Trademarks (™

)

AAP, AFL (Accu-RATEFrameLock), ADSP(Advanced Digital Sync Processing), AVEdge, CableCover, CDRS(ClassD Ripple Suppression), CodecConnect, DDSP(Digital Display Sync Processing), DMI (DynamicMotionInterpolation), DriverConfigurator, DSPConfigurator, DSVP(Digital Sync Validation Processing), EQIP, Everlast, FastBite, Flex55, FOX, FOXBOX, IP Intercom HelpDesk, MAAP, MicroDigital, Opti-Torque, PendantConnect, ProDSP, QS-FPC(QuickSwitch Front Panel Controller), RoomAgent, Scope-Trigger, SIS, SimpleInstructionSet, Skew-Free, SpeedNav, Triple-Action Switching, True4K, True8K, Vector™ 4K, WebShare, XTRA, and ZipCaddy

FCC Class B Notice

NOTE: This device complies with part 15 of the FCC rules. Operation is subject to the

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part15 of the FCC rules. These limits provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. There is no guarantee that interference will not occur. If this equipment does cause interference to radio or television reception, which can be determined by turning the equipment off and on, you are encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the

• Consult the dealer or an experienced radio/TV technician for help.

In order to maintain compliance with FCC regulations, shielded cables must be used with this equipment. Operation with non-approved equipment or unshielded cables is likely to result in interference to radio and TV reception. The user is cautioned that changes and modifications made to the equipment without the approval of the manufacturer could void the user’s authority to operate this equipment.

following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.

receiver is connected.

Battery Notice

This product contains a battery. Do not open the unit to replace the battery. If the battery needs replacing, return the entire unit to Extron (for the correct address, see the Extron Warranty section on the last page of this guide).

CAUTION: Risk of explosion. Do not replace the battery with an incorrect type.

Dispose of used batteries according to the instructions.

ATTENTION : Risque d’explosion. Ne pas remplacer la pile par le mauvais type de

pile. Débarrassez-vous des piles usagées selon le mode d’emploi.

Conventions Used in this Guide

Notifications

The following notifications are used in this guide:

ATTENTION:

• Risk of property damage.

• Risque de dommages matériels.

NOTE: A note draws attention to important information.

Specifications Availability

Product specifications are available on the Extron website, www.extron.com.

Introduction............................................................ 1

About the ShareLink Pro 1100 ............................ 1

Features ............................................................. 2

Installation .............................................................. 4

Rear Panel Features and Cabling ........................ 4

Power Notifications ......................................... 5

HDMI Connection ........................................... 6

Reset Modes .................................................. 7

Front Panel Features and Cabling ....................... 8

Using the Standby Screen .................................. 9

Operation Using a Computer .......................... 10

Connecting a Computer to the

ShareLink Pro 1100 ......................................... 10

Connecting through an External WAP ........... 10

Connecting through a Network Hub,

Switch, or Router ......................................... 10

Downloading the ShareLink Pro 1100

Software .......................................................... 10

Using the ShareLink Pro 1100 Software ........... 12

Connecting to the ShareLink Pro .................. 12

Presenting content........................................ 13

Moderating a Presentation ............................ 14

Using the Embedded Web Page ....................... 15

Viewing a Presentation using WebView ......... 15

Presenting a Desktop using WebShare ......... 16

Using the Admin Page .................................. 17

SIS Conﬁguration and Control ........................ 26

Host Device Connection ................................... 26

SIS Overview .................................................... 26

Host and Device Communication .................. 26

Error Responses ........................................... 26

Command and Response Tables Overview ... 27

Symbol Definitions ........................................ 27

Command and Response Tables for SIS

Commands ..................................................... 31

Expo and Streaming ..................................... 47

Reference Information ...................................... 53

Mounting .......................................................... 53

Tabletop Mounting ........................................ 53

Furniture Mounting........................................ 53

Rack Mounting ............................................. 53

Firmware Download .......................................... 54

Firewall Traversal............................................... 55

Troubleshooting ................................................ 56

Operation Using a Mobile Device ................... 20

Downloading ShareLink Pro 1100 App ............. 20

Using the ShareLink Pro 1100 App ................... 21

Connecting to a ShareLink Pro Unit .............. 21

Presenting Content ....................................... 22

App Menu..................................................... 23

Using iOS Screen Mirroring ............................... 24

Discovering a ShareLink Pro device on a

different subnet for Apple Screen Mirroring .. 25

viShareLink Pro 1100 • Contents

ShareLink Pro 1100 • Contents vii

Introduction

This section covers the following:

• About the ShareLink Pro 1100

• Features

About the ShareLink Pro 1100

The ShareLink Pro 1100 is a Wireless and Wired Collaboration Gateway that enables anyone to present wireless or wired content from their computers, tablets, or smartphones onto a display for easy collaboration.

It features streaming technology that supports simultaneous display of up to four content sources, including an HDMI-connected device. The HDMI input supports wired connections from any connected source in the room. To support a wide range of environments, the ShareLink Pro 1100 has collaboration and moderator modes that facilitate both open and restrictive environments.

The ShareLink Pro 1100 provides easy integration of AV and mobile devices into meeting, huddle, collaboration, and presentation spaces.

Figure 1. ShareLink Pro 1100 Application Diagram

ShareLink Pro 1100 • Introduction 1

Features

• WebShare™ shares content via a Web browser — Enables content sharing via

a standard web browser, without the need to download software. This is ideal for users who want to share content quickly without installing anything on their computer. Works with Chrome browser supported on Windows, macOS, and Chrome operating systems.

• Wirelessly share content from mobile devices — Connect a wide variety of

devices to the system wirelessly or through a wired LAN connection.

• Provides full screen mirroring for all devices — Display the entire screen of your

device through the wireless collaboration gateway for more fluid and easy collaboration sessions.

• Wireless and wired sources can collaborate simultaneously — HDMI input

enables wired users or sources to collaborate simultaneously with wireless users in the same session.

• Supports Mac and Windows computers, as well as Apple and Android

tablets and smartphones

• Dedicated app provides consistent user experience across platforms —

Similar interface for all platforms makes it easy for users to assist one another or move between devices regardless of how they connect and share content.

• View up to four pieces of content simultaneously from any connected user

— Fosters collaboration and discussion by comparing multiple sources concurrently and reduces or eliminates the need to switch between sources for more effective collaboration.

• HDMI output supports computer and video resolutions up to 4K —

Resolutions up to 4096x2160 with 4:4:4 chroma subsampling at 8 bits of color.

• H.264 Streaming Signage feature displays H.264 content on the

ShareLink Pro 1100 when users are not connected or sharing — Content from Extron SME and SMP encoders and streaming media processors can be selected as well as any H.264 live stream - H.264 Support LinkLicense required.

• Expo Mode enables the ShareLink Pro 1100 to display dynamic content

as an alternative to the welcome screens — Temporarily display H.264 streams, videos, or image content instead of BYOD shared content for unique events, announcements, or signage - H.264 Support LinkLicense required.

• Compatible with TeamWork Show Me cables — Show Me cables provide

convenient connectivity and user input selection and control for TeamWork collaboration systems. Visit the TeamWork System Builder to create a customized system for your collaboration environment.

• HDCP compliant — Ensures display of content-protected media on HDMI input and

output for interoperability with other HDCP-compliant devices.

• EDID Minder automatically manages EDID communication between HDMI

connected devices — EDID Minder ensures that all sources power up properly and reliably output content for display.

• Collaboration mode allows any attendee to display content and control

the presentation — Enables content display from any connected device to enhance interactivity in brainstorming sessions, team meetings, and other collaborative environments.

• Moderator mode ensures only approved users’ content is displayed —

Allows the moderator to select which users can access the display and how the content is displayed.

ShareLink Pro 1100 • Introduction 2

• Display codes ensure content is delivered only to the selected display

devices — Randomly generated or user-defined display authentication codes prevent unintentional sharing or display of content to an adjacent space.

• WebShare technology displays slide images on attendee’s personal devices

via a web browser — The ShareLink Pro 1100 enables meeting content to display on a participant’s mobile device. This is ideal for attendees who cannot easily view the main display.

• 128-bit data encryption — A variety of security protocols ensure that all content

transmitted between devices and the ShareLink Pro 1100 is fully encrypted and secure.

• Power over Ethernet (PoE+) allows the ShareLink Pro to receive power and

communication over a single Ethernet cable, eliminating the need for a local power supply

• Dual Gigabit Ethernet — Provides two high-speed data links, enabling segmentation

of guest and private networks for fast and easy access to the Web or other network resources.

• Fully customizable welcome screen — Multiple configuration options to show,

hide, or customize information on the welcome screen, so users can quickly connect and begin sharing their content.

• Connects to an existing wireless network — Leverages an existing wireless

network infrastructure for the connection of mobile devices.

• Includes user-friendly software for screen mirroring, sharing, and advanced

control — Provides both an executable that does not require administrator access rights and a version that can deployed by IT administrators.

• Video screen saver — The ShareLink Pro 1100 can be set to automatically mute

video and sync output to the display device when no active connections are detected, automatically entering the display into standby mode to conserve energy, reducing costs and promoting panel life.

• Front panel security lockout — Prevents unauthorized use in non-secure

environments. Set via PCS software.

• Easy setup and commissioning with Extron PCS – Product Configuration

Software — Conveniently configure multiple products using a single software application.

• Display control options including RS-232 and CEC over HDMI connection

• Contact closure remote control with tally output — Allows for automatic

operation by an optional occupancy sensor or remote selection of the input channel by a button panel. +5 VDC is provided to light an LED to indicate the currently selected input.

• Automatic input cable equalization to 50 feet (15 meters) — Actively conditions

incoming HDMI signals to compensate for signal loss when using long HDMI cables, low quality HDMI cables, and source devices with poor HDMI signal output.

• Compatible with Extron mounting solutions — Easy mounting with Extron low-

profile and under-desk mounts, under-table kits, and rack-shelf options.

• 1” (2.5 cm) high, half rack width metal enclosure — Compact, low-profile

enclosure allows discreet installation within a lectern or behind a flat panel display.

• Extron Pro Series Secure Control — The ShareLink Pro 1100 is designed to

work natively with Extron Pro Series control systems via it’s dedicated Secure Platform Interface that provides encrypted communication at all times between an Extron Pro Series control processor and the ShareLink Pro 1100 Collaboration Gateway.

ShareLink Pro 1100 • Introduction 3

Installation

Balanced Audio Output Unbalanced Audio Output

Do not tin the wires!

This section covers the following:

• Rear Panel Features and Cabling

• Front Panel Features and Cabling

• Using the Standby Screen

Rear Panel Features and Cabling

The following section covers rear panel features and cabling procedures. If mounting is necessary before connecting cables, see Mounting on page 53.

POWER 12V

2.2A MAX

HDMI HDMI/CEC

INPUT

OUTPUT

C T2C T3C T4C T G +V

CONTACT / TALLY

OUTPUT

AUDIO

EE FF

COM

RS-232

Tx Rx G

RESET

A/PoE B

GG HH

LAN

Figure 2. Rear Panel

Power input — Connect the power supply (sold separately) to this two-pole captive screw

connector (see the Power Notifications on the next page for important information).

NOTES:

• Alternatively, the LAN A/PoE+ port can be used to power the ShareLink Pro via a

Power over Ethernet (PoE+) source device.

• If both power options are connected (12 V power supply and PoE+), 12 V power

has precedence.

HDMI input — Connect an HDMI source device to this input.

NOTE: For HDMI connections (B and C), use an Extron LockIt Cable Lacing Bracket

to secure the HDMI connector to the device (see HDMI Connection page 6).

HDMI output — Connect an HDMI display device to this female HDMI connector.

Contact/Tally Ports — (Optional) Connect push-button contact closure devices, such

as Show Me cables, to these connectors to enable input switching via contact closure. Additionally, connect an OCS 100 occupancy sensor to automatically control the display to power on and off.

Audio output — Connect a balanced or unbalanced stereo (or dual mono) line level audio

device to this 5-pole 3.5 mm captive screw connector. Wire the connector as shown below:

ATTENTION:

• For unbalanced audio, connect the sleeves to the ground contact. DO NOT

connect the sleeves to the negative (–) contacts.

• Pour l’audio asymétrique, connectez les manchons au contact au sol. Ne PAS

connecter les manchons aux contacts négatifs (–).

Tip

Ring

Sleeve(s)

Tip

Ring

Figure 3. Audio Output Captive Screw Connector Wiring

Left

Right

NO Ground Here

Sleeve(s)

NO Ground Here

Tip

Left

Right

ShareLink Pro 1100 • Installation 4

COM port (RS-232 endpoint control) — Connect an RS-232 capable endpoint, such

as a display, to this 3-pole captive screw connector.

Reset button and LED — Use this button to reset the device (see Reset Modes on

page 7 for details on the various resets and LED states).

LAN ports — Use an Ethernet cable to connect a network switch, hub, router, or PC to

these female RJ-45 connectors. The LAN A/PoE+ port can also be used to power the ShareLink Pro via a Power over Ethernet (PoE+) source device.

NOTE:

Default protocol:

• IP address - LAN A: 192.168.253.254

• IP address - LAN B: 192.168.254.254

• Gateway IP address: 0.0.0.0

• Subnet mask: 255.255.255.0

LED indicators:

• Left LED (amber) indicates link speed:

1 blink per second: 10M 2 blinks per second: 100M 3 blinks per second: 1G

• Right LED (green) indicates a link is active

• DNS address: 0.0.0.0

• DHCP: LAN A: On, LAN B: Off

• Link speed and duplex level:

autodetected

Power Notifications

ATTENTION:

• If not provided with a power supply, this product is intended to be supplied by a UL

Listed power source marked “Class 2” or “LPS” and rated output 12Vdc, minimum

2.2A, or 56 Vdc (PoE+), minimum 0.8 A.

• Si le produit n’est pas fourni avec une source d’alimentation, il doit être alimenté

par une source d’alimentation certiﬁée UL de classe 2 ou LPS, avec une tension nominale 12 Vdc, 2,2 A minimum, ou 56 Vdc (PoE+), 0,8 A minimum.

• Unless otherwise stated, the AC/DC adapters are not suitable for use in air handling

spaces or in wall cavities.

• Sauf mention contraire, les adaptateurs AC/DC ne sont pas appropriés pour une

utilisation dans les espaces d’aération ou dans les cavités murales.

• The installation must always be in accordance with the applicable provisions of

National Electrical Code ANSI/NFPA 70, article 725 and the Canadian Electrical Code part 1, section 16. The power supply shall not be permanently ﬁxed to a building structure or similar structure.

• Cette installation doit toujours être en accord avec les mesures qui s’applique

au National Electrical Code ANSI/NFPA70, article725, et au Canadian Electrical Code, partie1, section16. La source d’alimentation ne devra pas être ﬁxée de façon permanente à une structure de bâtiment ou à une structure similaire.

• Power over Ethernet (PoE) is intended for indoor use only. It is to be connected

only to networks or circuits that are not routed to the outside plant or building.

• L’alimentation via Ethernet (PoE) est destinée à une utilisation en intérieur

uniquement. Elle doit être connectée seulement à des réseaux ou des circuits qui ne sont pas routés au réseau ou au bâtiment extérieur.

ShareLink Pro 1100 • Installation 5

HDMI Connection

To secure the HDMI cable to the HDMI input connector, use an Extron LockIt Cable Lacing Bracket and a tie wrap.

Figure 4. Installing the LockIt Cable Lacing Bracket

1. Plug the HDMI cable into the panel connection (see figure 4, 1).

2. Loosen the HDMI connection mounting screw from the panel (2) enough to allow the

LockIt to be placed over it. The screw does not have to be removed.

3. Place the LockIt on the screw and against the HDMI connector (3), and then tighten

the screw to secure the bracket.

4. Loosely place the included tie wrap around the HDMI connector and the LockIt (4).

5. While holding the connector securely against the cable lacing bracket, use pliers or

similar tools to tighten the tie wrap, then remove any excess length (5).

ATTENTION:

• Connect and pull the tie wraps until they are secure. Do not overtighten.

• Connectez et tirez les serre-câbles jusqu’à ce qu’ils soient sécurisés. Ne pas

trop serrer.

ShareLink Pro 1100 • Installation 6

Reset Modes

The rear panel Reset button can activate four different reset modes (see the table below for a summary of each reset mode and LED state).

NOTE: Review the reset modes carefully. Some reset modes delete all user-loaded content.

Reset Mode Summary

Mode Activation Result

Factory Firmware Reset

(mode 1)

Resets the firmware to the factory version temporarily if an incompatibility issue arises with

the current firmware.

Reset Factory Defaults

(mode 3)

Resets all device settings to

default values but retains

user-loaded files and IP settings.

NOTE: This reset is the

equivalent of SIS command ZXXX (see page 45)

IP Settings Reset

(mode 4)

Resets the IP settings back to

factory defaults.

Hold down the recessed Reset button while applying power to the device.

NOTE: After this reset, update the

device with the latest firmware version. Do not operate the device with the firmware version that results from this reset.

Hold down the Reset button (for about 3 seconds) until the Reset LED blinks once. Then, press the Reset button again momentarily (<1 second).

Hold down the Reset button for about 6 seconds until the Reset LED blinks twice (once at 3 seconds, then twice at 6 seconds). Then, within one second, press the Reset button again momentarily (for <1 second).

NOTE: Nothing happens if the

button is not pressed within one second.

The device reverts to the factory default firmware for a single power cycle. All user files and settings are maintained.

NOTE: If this reset was made by mistake

or is no longer desired, cycle power to the device again to restore the firmware version running prior to the reset.

The device reverts all settings to the default values except:

• IP-related settings

• User-loaded ﬁles and conﬁgurations

NOTE:

• This mode does not affect

passwords.

• The Reset LED blinks four times in

quick succession during the reset, then remains on.

The device reverts IP settings to the default values.

• ARP capability is enabled.

• IP address, subnet mask, gateway address,

and port mapping reset to the default value.

• DHCP is enabled for LAN A, and disabled

for LAN B.

• Events are disabled.

NOTE: The Reset LED blinks four times

in quick succession during the reset, then remains on.

Reset to Factory Defaults

(mode 5)

Resets the device to default

configuration.

NOTE: This reset is the

equivalent of SIS command ZQQQ (see page 45)

Hold down the Reset button for about 9 seconds until the Reset LED blinks three times (once at 3 seconds, twice at 6 seconds, and thrice at 9 seconds). Then, within one second, press the

Reset button again momentarily (for

<1 second).

NOTE: Nothing happens if the

button is not pressed within one second.

The device reverts user settings to the factory default values (firmware excluded).

• All user modifiable configuration is reset

to default values, including IP settings and real-time adjustments.

• All user loaded files are deleted.

NOTE:

• Admin password resets to extron

• The Reset LED blinks four times in

quick succession during the reset, then remains on.

ShareLink Pro 1100 • Installation 7

Front Panel Features and Cabling

BB DD

CONFIG

HDMI

WINDOW

Figure 5. Front Panel

Power LED indicator — Lights green when the unit is powered on.

Config USB port (future use)

HDMI input selection buttons — Use these buttons to select between HDMI window

mode and pass-through mode. These modes determine how the HDMI input is presented on the output (see below for details).

NOTE: Selection of one mode deselects the other mode.

• HDMI Window button – Activates HDMI window mode, which displays the HDMI

input source in addition to or alongside any content currently being shared by client devices.

NOTE: Maximum output resolution for this mode is 4K @ 30Hz.

• HDMI Pass-Through button – Activates HDMI pass-through mode, which routes

the HDMI input signal directly to the HDMI output unaltered. In this mode, neither the status bar nor decoder input streams are shown on the output.

NOTE: Maximum output resolution for this mode is 4K @ 60Hz.

HDMI

PASS-THROUGH

HDMI DECODER

SIGNAL

HDCP

HD WIN STANDBY SCREEN

OUTPUTINPUT

HD PASS

DECODER

USB

1 2

ShareLink Pro 1100

Input LED indicators:

• HDMI Signal LED – Lights green when an HDMI signal is detected.

• Decoder Signal LED – Lights green when one stream is detected. Flashes green

when more than one stream is detected at the same time.

• HDCP LED – Lights green when the source signal is encrypted. Turns off when

input signal is not encrypted or when HDCP authorization is disabled.

Output LED indicators — These LEDs light green when the source signals are present

and active on the output.

• HD Win – Lights green when the HDMI source is active on the output in HDMI

window mode. Lights amber if HDMI pass-through mode is activated after originally being in window mode.

• Decoder – Lights green when at least one stream is active on the output. Lights

amber if HDMI pass-through mode is activated after at least one stream was active on the output.

• Standby Screen – Lights green when the standby screen is active on the output.

Lights amber if HDMI pass-through mode is activated while the ShareLink Pro output displays the standby screen.

NOTE: The standby screen images are displayed only when HDMI and decoder

sources are not active.

• HD Pass – Lights green when the HDMI source is active on the output in pass-

through mode.

USB ports (future use)

ShareLink Pro 1100 • Installation 8

Using the Standby Screen

Once the ShareLink Pro 1100 is connected and powered on, the standby screen appears on the display:

Figure 6. Standby Screen

Hostname — Use this hostname to identify and access the ShareLink Pro 1100 during

connection.

IP Address A and IP Address B — Use this IP address to identify and access the

ShareLink Pro 1100 during connection and to download the ShareLink Pro client software.

This code can be customized or disabled via the Product Configuration Software (PCS).

Time — The time format can be adjusted via the Product Configuration Software (PCS).

NOTE:

• The standby screen background can be changed using PCS. For best results,

make sure the desired background image matches the display output resolution.

• The status bar at the bottom of the standby screen (showing the IP addresses,

hostname, and login code) is overlaid over the background image. Ensure that this portion of the background image does not contain important information as it will be covered by the status bar.

ShareLink Pro 1100 • Installation 9

Operation Using a Computer

Users can present from a Windows or Mac computer using the ShareLink Pro 1100 software. This section covers the following:

• Connecting a Computer to the ShareLink Pro 1100

• Downloading the ShareLink Pro 1100 Software

• Using the ShareLink Pro 1100 Software

• Using the Embedded Web Page

Connecting a Computer to the ShareLink Pro 1100

There are two ways to connect a computer to the ShareLink Pro 1100:

• Wirelessly, through an external WAP

• Wired through a network device

See the following instructions for your preferred connection method.

Connecting through an External WAP

1. Ensure that the external WAP and the ShareLink Pro 1100 are

wired to the same network.

2. Ensure that the ShareLink Pro 1100 is powered on and that

wireless network capability is enabled on your computer.

3. Open the wireless networks on your PC and connect to the

external WAP.

Connecting through a Network Hub, Switch, or Router

1. Ensure that your computer is connected to the network through a hub, switch, or router.

2. Connect the RJ-45 connector of the ShareLink Pro 1100 to the network device using

an RJ-45 cable.

Downloading the ShareLink Pro 1100 Software

The ShareLink Pro 1100 software can be downloaded from the embedded web page or from the Extron website. Follow the instructions below for your preferred download method.

NOTE: For other details on the embedded web page, see Using the Embedded Web

Page on page 15.

Downloading the software from the embedded web pages

1. Ensure that your computer is connected to the ShareLink Pro 1100 device, either

through Wi-Fi or through a physical network connection. The computer and the ShareLink Pro 1100 must be on the same network.

2. Open your web browser and enter the ShareLink Pro IP address into the browser.

NOTE: The IP address is shown on the standby screen (see figure 6, 1 on page 9).

ShareLink Pro 1100 • Operation Using a Computer 10

The ShareLink Pro 1100 landing page opens on the browser:

Figure 7. ShareLink Pro Landing Page

3. Mac users: Click Download (1), or follow the instructions under Screen Mirror (2) to

share your screen without downloading the software.

NOTE: macOS users: The .app software file is embedded in a .zip file. Some

browsers automatically extract (unzip) the .app file. However, in some cases, the user may need to extract the file.

Windows users: Click Download (1), and submit any required information to run the executable (.exe) file.

NOTE: Windows users:

• If audio conﬁguration is required, the ShareLink Pro

software displays the notiﬁcation shown at right. Click Yes to allow the ShareLink Pro software to make the necessary audio conﬁguration.

• If an audio driver is required, the software will also

ask for permission to install the Extron virtual audio driver. If you choose not to install the driver, you may do so later by clicking the information icon on the Share Screen (see ﬁgure 11, 6, on page 13).

Downloading the software from the Extron website

1. On the Extron website, go to the Download tab and click Software (see figure 8, 1).

Figure 8. Download Page on the Extron Website

2. Click the S link (see figure 9, 1 on the next page).

ShareLink Pro 1100 • Operation Using a Computer 11

Figure 9. Software Download Link

3. Locate the ShareLink Pro software for your operating system and click Download (2).

4. Submit any required information to start the download. Note where the file is saved.

5. Open the saved executable (.exe) file.

6. Follow the instructions that appear on the screen to install the program.

Using the ShareLink Pro 1100 Software

Connecting to the ShareLink Pro

If the software is not yet connected to the ShareLink Pro device, follow these steps:

1. Open the ShareLink Pro 1100 software. The software searches for available devices on your

network and lists them in the All panel.

2. Click the desired ShareLink Pro 1100 device (see the standby screen for the device name).

Figure 10. ShareLink Pro Devices List

NOTE:

• If your ShareLink unit is not listed, click the refresh button ( ).

• If the device is still not listed, go to the Manually Added tab and select the add

( ) icon. Enter the hostname or IP address as instructed on the app screen.

3. When prompted, enter the login code and click Connect.

NOTE: The login code is shown on the standby screen (see figure 6 on page 9).

When connection is established, the Share screen appears (see figure 11 on the next page).

ShareLink Pro 1100 • Operation Using a Computer 12

Presenting Content

• Disconnect from Device - Click this button to

- Click this

button to clear all shared content from the output and

Use the Share screen to present your computer screen on the display device.

NOTE:

• Up to four presenters can stream content simultaneously. The ShareLink Pro

automatically arranges the incoming presentations side by side on the display.

• A moderator can control the content presented by participants during a session

(see Moderating a Presentation on the next page for details).

Figure 11. Share Screen

Mirror Screen — Click this button to automatically mirror your computer screen on the

display device. Select Stop Presenting to stop the presentation.

Mirror Application — Click this button to open a sub-menu showing all the programs

and applications currently running on your computer. Select a program or application to automatically mirror it on the display.

Share Image or Video — Click this button to navigate to a specific video or image file

on your computer. Double-click the video or image file to present it on the display.

NOTE:

The following file formats are supported:

• Image: BMP, JPG, PNG, TIFF

• Video: 264, AVI, M2T, M2TS, M4V, MKV, MOV, MP4, MPG, SDP, TS

The following codecs are supported:

• Video: MPEG-2, MPEG4/XviD (Simple Proﬁle), H.264 (Baseline, Main, High,

Stereo SEI Proﬁle), VC1 (Simple, Main, Advanced Proﬁle), WEBM VP8, MJPEG VP8 (Mirror Screen feature only)

• Audio: AAC-LC (MPEG-2 part 7, MPEG-4 part 3, sub part 4 and part 14,

MP4 mono or stereo audio, max 384 kbps) PCM mono or stereo 16 kHz to 96 kHz, 16-bit to 32-bit OPUS (Mirror Screen feature only)

View Presentation — Click this tab to view the ongoing presentation on your screen.

Disconnect — Click this tab to see these disconnection options:

Information — This button is only shown if an appropriate audio driver has not been

installed. Click this button and follow the on-screen instructions to install the driver.

disconnect from the ShareLink Pro.

• Disconnect Everyone & End Session

disconnect all users from the ShareLink Pro.

ShareLink Pro 1100 • Operation Using a Computer 13

Moderating a Presentation

The ShareLink Pro 1100 default collaboration mode (“Run-Time” mode) allows a user to display content as a participant, or to control the presentation as a moderator. In this mode, everyone in the session starts as a participant, but a user may choose to take over as moderator.

A moderator can accept or decline participants, stop shared content, and remove active participants from a session. Follow the instructions below to moderate a presentation.

NOTE: The following instructions apply only when the ShareLink Pro is set to Run-Time

mode (the default setting). Run-Time mode can be disabled via PCS, and changed to either of the following modes:

• Full Control - No limitations to controls or sharing

• Moderate - Moderator manages access and sharing

1. Open the software menu by clicking the menu icon (see 1 below), and click Moderate

(2).

Figure 12. ShareLink Pro Software Menu

2. Click Enable Moderate. The Manage page appears on the software menu as shown

below:

Figure 13. ShareLink Pro - Manage Page

Participant tab — Use this section to manage session participants as follows:

• Pending (left) panel: Accept or decline pending participants listed in this panel.

• Connected (right) panel: Disconnect current participants by clicking

Disconnect next to the applicable participant.

Content tab — Use this section to stop the current presentation or content.

ShareLink Pro 1100 • Operation Using a Computer 14

Using the Embedded Web Page

To access the embedded web page, open your web browser and enter the ShareLink Pro IP address into the browser.

NOTE: The IP address is shown on the standby screen (see figure 6, 1 on page 9).

The embedded web page contains the following features:

View in WebView — See

Viewing a Presentation using WebView.

WebShare — See Presenting a

Desktop using WebShare on the next page.

Admin — See Using the Admin

Page on page 17.

Figure 14. ShareLink Pro Landing Page

Viewing a Presentation Using WebView

The WebView feature allows audience members to view a presentation on their computers or mobile devices through a web browser. The presenter may broadcast the presentation so that the image shown on the display can be viewed remotely.

NOTE: This feature can be disabled using PCS, or a password requirement can be set

for using this feature.

Audience members must follow these steps to watch the presentation:

1. Open a web browser on the computer or mobile device, and enter the IP address of the

ShareLink Pro 1100. The landing page opens as shown below.

2. Click View in WebView (see figure 14, 1). The presentation page opens in the web

browser.

NOTE: If necessary, enable WebView in the ShareLink Pro software (see 4 on

page 23).

ShareLink Pro 1100 • Operation Using a Computer 15

Presenting a Desktop Using WebShare

The WebShare feature allows users to present a computer desktop without installing the ShareLink Pro software. Follow these steps to present using WebShare:

1. Open a web browser on the computer or mobile device, and enter the IP address of the

ShareLink Pro 1100. The landing page opens as shown below.

2. Click the Share button on the landing page (see figure 14, 2 on the previous page).

The login page opens as shown below:

NOTE: The Code and Password fields are

3. Enter a name in the Your name field. This name is displayed to the audience during

presentation.

4. If required, enter the login code in the Code field (the login code is shown on the

standby screen; see figure 6 on page 9), and enter the participant password in the Password field.

5. Select what you would like to share (Your Entire Screen, Application Window, or

Chrome Tab).

only shown if they are enabled in PCS.

6. Click the Share button to start sharing.

NOTE: To share your computer audio, check the Share audio checkbox.

ShareLink Pro 1100 • Operation Using a Computer 16

Using the Admin Page

To access the ShareLink Pro admin pages:

1. Click the settings icon on the top right corner (see figure 14, 3 on page 15).

2. Enter the user name and password, and click Login.

• Default user name: admin

• Default password: extron

NOTE: The factory configured password for this device has been set to the device

serial number. Passwords are case sensitive. Performing a Reset to Factory

Defaults (see page 7) sets the password to extron.

The admin page contains the following panels:

Figure 15. ShareLink Pro 1100 Admin Page

Device Info (see next page)

Device Status

Firmware 7 Expo

Network Settings

ShareLink Pro 1100 • Operation Using a Computer 17

Roles and Permissions

LinkLicense

Device Info — Use this panel to change the device hostname. Click Edit to enter a

new hostname, and click Save.

Device Status — Click Edit to change the device time, date, and timezone. Click

Sync to PC to automatically sync the device to the PC timezone.

Firmware — Use this panel to update the device firmware:

1. Click Select File to browse to the firmware file.

NOTE: The latest ﬁrmware ﬁle can be downloaded from the Extron website (see

Firmware Download on page 54).

2. Select the firmware file, and click Update.

Network Settings — Click Edit to change the device name and the network settings

(IP address, subnet, and gateway IP address) for the LAN port.

Roles and Permissions — Click Edit to change the following passwords:

NOTE: The factory configured password for all accounts have been set to the

device serial number. Passwords are case sensitive. Performing a Reset to

Factory Defaults (see page 7) sets the password to the defaults shown below.

• Admin password (default: extron) — This password is used for accessing the

admin page.

• Moderator password (default: moderate) — This password is required to

moderate a session.

• Participant password (default: no password) — This password is required to

participate in a session.

Enter and confirm the new password, and click Save.

LinkLicense — Use this panel to upload the LinkLicense file to the

ShareLink Pro 1100:

NOTE: A LinkLicense unlocks the Expo feature (streaming capability) for the

ShareLink Pro 1100. To redeem (activate) a LinkLicense, go to

www.extron.com/llredeem and follow the online instructions.

If a LinkLicense has been purchased, upload the file as follows:

a. Click Select File and browse to the LinkLicense (.ell) file on your computer.

b. Click Add to upload the file.

Expo — Click Edit to open the Expo Settings page (see the next page).

ShareLink Pro 1100 • Operation Using a Computer 18

Figure 16. Expo Settings

Lock — Click this checkbox to enable the Lock feature. This prevents users from

sharing content when expo content is playing.

Streaming Channel — Click this dropdown menu to select the channel that you

wish to present.

NOTE: Streaming channels can be added or removed using Extron PCS (see

the ShareLink Pro Help File in PCS).

Player Controls — Use this panel to play, pause, and stop expo content. Click the

repeat ( ) button to automatically replay expo content.

ShareLink Pro 1100 • Operation Using a Computer 19

Operation Using a Mobile Device

The ShareLink Pro 1100 Mobile App is supported by Android and iOS mobile devices. It allows users to present photos, web pages, device screenshots, and the device camera (see instructions below).

The ShareLink Pro 1100 also supports screen mirroring for Apple devices.

This section covers the following:

• Downloading the ShareLink Pro 1100 App

• Using the ShareLink Pro 1100 App

• Using iOS Screen Mirroring

Downloading the ShareLink Pro 1100 App

Follow these steps to download the ShareLink Pro 1100 mobile app:

1. Ensure that the ShareLink Pro is powered and connected to the network.

2. Open the Wi-Fi networks list on your device and connect to an external WAP that is on

the same network as the ShareLink Pro. Ensure that the WAP and the ShareLink Pro are wired to the same network.

3. Navigate to the ShareLink Pro landing page (see figure 17) by entering the device IP

address into a browser on the mobile device (see the standby screen for the ShareLink Pro IP address).

Figure 17. ShareLink Pro Landing Page

4. Select Download. The ShareLink Pro app download page opens on the app store for

your device.

5. Install the app on your mobile device.

ShareLink Pro 1100 • Operation Using a Mobile Device 20

Using the ShareLink Pro 1100 App

Connecting to a ShareLink Pro Unit

Once the ShareLink Pro 1100 app is installed on the device, follow these steps to connect to the ShareLink Pro:

1. Ensure that the ShareLink Pro is powered and connected to the network.

2. Open the Wi-Fi networks list on your device and connect to an external WAP that is on

the same network as the ShareLink Pro. Ensure that the WAP and the ShareLink Pro are wired to the same network.

3. Open the ShareLink Pro 1100 app and select the desired unit from the list (see the

standby screen to verify the device hostname and IP address).

NOTE: To refresh, drag down and release the list. If the unit is not listed, go to

the Manually Added tab and select the add ( ) icon. Enter the hostname or IP address as instructed on the app screen.

Figure 18. ShareLink Pro Devices List

4. When prompted, enter the login code shown on the standby screen.

5. When connection is established, the app shows the Share screen (see the next page).

ShareLink Pro 1100 • Operation Using a Mobile Device 21

Presenting Content

The Share screen contains the following options to present content:

NOTE:

• Up to four presenters can stream content simultaneously. The ShareLink Pro

automatically arranges the incoming presentations side by side on the display.

• A moderator can control the content presented by participants during a session

(see Moderating a Presentation on page 14 for details).

Mirror Screen – Click this button to automatically mirror your device screen on the

display device. Select Stop Presenting to stop the presentation.

NOTE: For iOS devices, follow the on-screen instructions for mirroring the device

screen, or see Using iOS Screen Mirroring on page 21.

Share Image or Video – Click this button to browse to a specific video or image file

on your device. Select the video or image file to present it on the display.

Share with Camera – Click this button to share an image taken by the device camera.

NOTE: For iOS devices, a Share Website option is also available to share the

device web browser.

View – Click this tab to view the ongoing presentation on your screen.

End – Click this tab to disconnect from the ShareLink Pro device.

ShareLink Pro 1100 • Operation Using a Mobile Device 22

App Menu

Press the menu icon ( ) on the top right corner to see the following options:

Figure 19. App Menu

Edit Profile — Select this option to edit your Username and Login Settings.

Moderate — Select this option to enable Moderator mode (see Moderating a

Presentation on page 14 for details).

Display Power — This option opens a page with two buttons (ON and OFF). If the

display connected to the output of the ShareLink Pro supports CEC, the ON and OFF buttons may be used to send out unidirectional Power ON and Power OFF commands to the display via CEC.

WebView — Select this option to enable or disable WebView.

About — Select this option to see the app version number, Licenses, Terms of Use,

and Privacy Policy.

Walkthrough — Select this option to see the introductory walkthrough that is shown

when the app is first installed.

Disconnect — Select this option to disconnect from the ShareLink Pro.

ShareLink Pro 1100 • Operation Using a Mobile Device 23

Using iOS Screen Mirroring

This feature allows iOS device screens to be mirrored onto the display.

1. Ensure that the ShareLink Pro 1100 is powered and connected to the network.

2. Connect your device to the ShareLink Pro 1100 through Wi-Fi (see step 2 of

Connecting to a ShareLink Pro Unit on page 21).

3. Open the iOS device control center and select Screen Mirroring (see 1, below).

NOTE: Options may look different depending on the iOS version.

The discovered devices list appears as shown at right.

4. Select your ShareLink Pro device from the discovered

devices list.

NOTE: If your ShareLink Pro device is not listed

because it is on a different subnet, follow the instructions on the next page.

If prompted for a code (as shown below), enter the ShareLink Pro login code (as shown on the standby screen), and press OK.

The device screen is immediately mirrored onto the display.

To stop presenting the device screen, select Stop Mirroring (see 2, below).

ShareLink Pro 1100 • Operation Using a Mobile Device 24

Discovering a ShareLink Pro Device on a Different Subnet for Apple Screen Mirroring

The ShareLink Pro for iOS mobile app automatically discovers ShareLink Pro devices that are on the same subnet as the iOS device.

If your ShareLink Pro device is not on the same subnet, follow these steps to discover the device using the app.

NOTE: The same steps apply to macOS devices using the ShareLink Pro macOS

software.

1. Open ShareLink Pro for iOS mobile app.

2. Go to the Manually Added tab (shown below) and select the icon (2).

3. Enter the IP address or hostname of the ShareLink Pro device that is outside the local

subnet.

4. Enter password if prompted.

5. Enter confirmation if prompted.

6. Once the connection has been successfully established and the main sharing page is

shown:

• For iOS devices: Go to the Control Center and navigate to the Screen Mirroring

device discovery list (see step 3 on the previous page).

• For macOS devices: Click the AirPlay button in the menu bar as shown below.

7. Select the ShareLink Pro device from the device discovery list (see step 4 on the

previous page).

ShareLink Pro 1100 • Operation Using a Mobile Device 25

SIS Configuration and Control

This section contains SIS communication details and SIS commands and responses for the ShareLink Pro 1100. Topics in this section include:

• Host Device Connection

• SIS Overview

• Command and Response Tables for SIS Commands

Host Device Connection

Use a connected computer running an SSH client such as PuTTY to send and receive SIS commands and responses.

Use port 22023 for connection to the ShareLink Pro when using a control system. Enter the admin username and password (default password: extron) when prompted.

SIS Overview

Host and Device Communication

Error Responses

NOTE: The factory configured password for all accounts have been set to the device

serial number (passwords are case sensitive). Performing a Reset to Factory

Defaults (see page 7) sets the password to extron.

SIS commands consist of one or more characters per field. No special characters are required to begin or end a command sequence. When the ShareLink Pro determines that a command is valid, it executes the command and sends a response to the host device. All responses from the device to the host end with a carriage return and a line feed (CR/LF = ]), which signals the end of the response character string. A string is one or more characters.

When the ShareLink Pro receives an SIS command and determines that it is valid, it performs the command and sends the corresponding response to the host device. If the command is determined invalid or contains invalid parameters, the device returns an error response to the host. The error response codes are:

E10 = Invalid command E11 = Invalid preset number E13 = Invalid parameter E14 = Not valid for this configuration E17 = Invalid command for signal type E22 = Busy E24 = Privilege violation

ShareLink Pro 1100 • SIS Configuration and Control 26

Command and Response Tables Overview

The command and response tables for SIS commands list the commands the device recognizes as valid, the responses returned to the host, a description of the command function or results of executing the command, and some examples of commands in ASCII.

NOTE: Upper and lowercase text can be used interchangeably unless otherwise stated.

Symbol Definitions

The table below shows the hexadecimal equivalent of ASCII characters used in the command and response tables. Hexadecimal values include two digits. The following symbols are commonly used throughout the command and response tables.

ASCII and Hexadecimal Conversion Table

Second Hexadecimal Digit

0 1 2 3 4 5 6 7 8 9 A B C D E F

First Hexadecimal Digit

! “ # $ % & ‘ ( ) * + , - . /

•

0 1 2 3 4 5 6 7 8 9 : ; < = > ?

@ A B C D E F G H I J K L M N O

P Q R S T U V W X Y Z [ \ ] ^ _

` a b c d e f g h i j k l m n o

p q r s t u v w z y z { | } ~

}

= Carriage return and line feed (LF)

]

= Carriage return with no line feed

}

| =

Pipe (can be used interchangeably with the } character).

= Space

•

X! = Input window status X@ = Input signal

X# =

HDMI Input Signal Detected Rate (Ex: 1920x1080@60.00Hz); no signal = 0000x0000@00.00Hz

X$ = Video format

= Escape key

Can be used interchangeably with the E character.

0 = HDMI window not displayed 1 = HDMI window displayed 0 = No input signal detected 1 = Input signal detected

0 = No signal, 1 = DVI, 2 = HDMI

X% = EDID table slot

X^ = Native resolution & refresh rate

Ex: 1920x1080@60.00Hz

X& = EDID data in HEX

X* = Output rate (see table on page 30)

X( = Output sync mode

X1) = Time out duration

X1! = Output sync mode status

0 = Sync always active (default) 1 = No signal present timer, disable output 2 = Inactivity timer, disable output

0-999999 (1 second increments) 1000000 = Never times out

Default = 30 seconds

0 = Active input detected; timer not running 1 = No active input; timer is running; output sync still active 2 = No active input; timer has expired; output sync disabled

ShareLink Pro 1100 • SIS Configuration and Control 27

X1@ = Color bit depth

X1# = Output video format

X1$ = HDCP status

X1% = HDCP authorized status

X1^ = HDCP mode

X1& = HDCP notification

0 = Auto mode (default) 1 = Force 8-bit

0 = Auto (default) 1 = DVI RGB 4:4:4 Full 2 = HDMI RGB 4:4:4 Full 3 = HDMI RGB 4:4:4 Limited 4 = HDMI YUV 4:4:4 Limited 5 = HDMI YUV 4:2:2 Limited 6 = HDMI YUV 4:2:0 Limited

0 = Not connected 1 = Not HDCP Encrypted 2 = HDCP Encrypted

0 = HDCP authorize off 1 = HDCP authorize on (default)

0 = Follow input (default) 1 = Always encrypt 2 = Follow input with continuous DVI trials 3 = Always encrypt with continuous DVI trials 4 = Disable authentication

0 = Black screen 1 = Green screen (default)

X1* = Video mute status

X1( = Audio mute status X2! = Input type

X2@ = Input aspect ratio setting

X2# = Volume adjustment range

X2% = Contact closure input

X2^ = Tally output

X2& = Contact/tally state

X2* = Executive mode

X3) = Unit name

0 = Unmute (default) 1 = Mute video 2 = Mute sync

0 = Unmute (default) 1 = mute 1 = HDMI 2 = Decoder (for all decoder streams) 3 = Airplay streams 4 = Uploaded image/video content

1 = Fill 2 = Follow (default)

-100 to 0 = (default is -30dB)

1 = Contact closure input 1 2 = Contact closure input 2 3 = Contact closure input 3 4 = Contact closure input 4

1 = Tally output 1 2 = Tally output 2 3 = Tally output 3 4 = Tally output 4

0 = Off (open) 1 = On (closed)

0 = Off (default) 1 = On

Alpha-numeric up to 63 characters. No blanks, spaces, or special characters except hyphen (-).

X3! = Default unit name

Alpha-numeric name. ShareLink-Pro-xx-xx-xx (where xx-xx-xx is the last six digits of the unique MAC address).

X3@ = Firmware version (Ex: 1.00)

X3# = Firmware version and build version (Ex: 1.00.0010)

X3$ = Internal temperature (2 digits, °C) X3% = Verbose response mode

X3^ = Layout mode

0 = Clear (none) (default), 1 = Verbose mode, 2 = Tagged responses, 3 = Verbose + tagged responses

1 = Layout group #1 (default) 2 = Layout group #2 3 = Layout group #3 4 = Layout group #4 5 = Layout group #5

X3& = Current layout number (1-15) X3* = HDMI input mode

X3( = Apple screen mirroring mode X39! = Device discovery proxy service X4) = HDMI controls setting X4! = Client app controls label X40! = HDMI client app controls

0 = Disabled 1 = Enabled (default) 0 = Disabled 1 = Enabled (default) 0 = Disabled (default) 1 = Enabled 0 = Disabled 1 = Enabled (default)

UTF-8 characters permitted, maximum of 16 characters

0 = Hide 1 = Show (default)

ShareLink Pro 1100 • SIS Configuration and Control 28

X4@ = Access mode X40@ = WebShare mode

X4# = Run time access mode

X40# = IP address visibility setting X4$ = Confirmation code mode X4% = Login key code X4^ = Random code interval

X4& = WebView password option

X4* = Status bar mode

X4( = Label

1 = Full control 2 = Moderated 3 = Run-time (default) 0 = Disabled 1 = Enabled (default)

1 = Full control 2 = Moderated

0 = Disabled (default) 1 = Enabled 0 = None 1 = Fixed 2 = Random (default)

Four digit value (default = 0000) Four digit value (1 to 9998) in minutes

Default = 9999 = random code generated after every collaboration session (after the last user disconnects)

0 = No access (disabled) 1 = No prompt for password (default) 2 = Custom password 3 = Follow confirmation code

0 = Never shown 1 = Always shown (default) 2 = Not shown only when one content is shared 3 = Not shown when one or more content is shared

1 = Hostname 2 = IP address A 3 = IP address B, 4 = Login code 5 = Custom message 6 = Dynamic notifications/messages 7 = Clock

X5) = Label value (max 128 characters) X5! = Label visibility setting

X5@ = Language

X5# = Still image transition effect

X5$ = Still image transition time

X5% = Time between still image

sequences

X5^ = Gallery setting

X5& = Port mode

X5* = Baud rate

X5( = Parity

X6) = Data bits

X6! = Stop bits

X6@ = Port timeout

X6# = Start Point for UART port

0 = Hide 1 = Show (default)

1 = English (default) 2 = French 3 = German 4 = Spanish 5 = Chinese 6 = Japanese

0 = Cut (default) 1 = Fade

500 to 3000ms increments (default = 1000ms)

1000 to 60000ms in 1ms increments (default = 10000ms)

1 = Standby image gallery 2 = Connected image gallery

0 = Disabled, 1 = Built-in control (default) 2 = RS-232 Over LAN Pass-Thru

1200, 1800, 2400, 3600, 4800, 7200, 9600, 14400, 19200, 28800, 38400, 57600, 115200 (9600 = default)

Odd, Even, None, Mark, Space (only the first letter is required; None = default)

7 or 8 (8 = default)

1 or 2 (1 = default)

1 (10 seconds) to 65000 (650,000 seconds) Default is 30 (300 seconds)

(Default = 2001)

X6$ = Connection ID (10 digits)

X6% = User name (apha-numeric text)

X6^ = Stream ID (10 digits) (if connection is not streaming, this will be empty)

X6& = Content type (example: HDMI, App Window, AirPlay, etc)

X6* = Connection approved (0 = pending, 1 = approved)

X6( = X: x position of the window as a percentage of the screen width times 100

X7) = Y: y position of the window as a percentage of the screen height times 100

X7! = W: width of the window as a percentage of the screen width times 100

X7@ = H: height of the window as a percentage of the screen height times 100

X7# = Connection age (in seconds)

ShareLink Pro 1100 • SIS Configuration and Control 29

X7$ = Total number of users connected (integer – maximum 64)

X7% = Video port ID (7 digits)

X7^ = Echo status

0 = Disabled 1 = Enabled (default)

X7& = Color described as RGB Hex triplets (RRGGBB)

X7* = mDNS hostname (alpha-numeric up to 63 characters; no blanks, spaces, or special characters

except hyphen (-).

NOTE: The first character must be an alphabetical character, and the last character must not be a

hyphen.

X7( = Status bar pop-up

X79! = Status bar pop-up timer X8) = Stream mode

X8! = Source audio sample rate

X8# = Playback speed X8$ = Player state

X8% = Loop play status

0 = Disabled 1 = Enabled (default)

1s-300s in 1s increments (default = 20s)

1 = Audio 2 = Video 3 = Audio and video (default) 0 = Reserved 1 = Reserved 2 = 44.1 kHz 3 = 48 kHz

1 = normal speed 0 = Stop, 1 = Play, 2 = Pause 0 = Off/Disable, 1 = On/Enable

X8^ = Track number (1 to maximum tracks currently defined) X8& = Timecode (HH:MM:SS:DD, where DD is decimal seconds up to nine digits)

X8* = Time (in seconds) X8( = File path X9) = Media URI (Uniform Resource Identifier). The prefix “file:///” is optional.

X9! = Preset number, and Media URI

X9# = Channel number X10$ = Expo feature

X10% = Player state

X10^ = Service (network path of server)

Example: [{“preset”:1, “uri”:file:///clips/clip1. mp4, “name”:“Chan1”}, …]

1 – 999 0 = Disabled (default) 1 = Continuous 2 = Temporary

1 = Standby 2 = Connected 3 = Expo 4 = Expo Standby 5 = Sharing

CIFS: “\\\\myServer\\myShare\\myDir” NFS: “myServer:/myDir”

X10& = Mountpoint X10*

= Username

X10( = Password X11)

= Options

X11! = Boolean for reconnect X11@ = Boolean for extron_share

X11# = Recursion (optional)

0 = Disabled 1 = Enabled (default)

X11$ = Directory path (optional) X11%

= Network interface

1 = LAN A 2 = LAN B

X11^ = Initial play threshold (sec) X11& = Rebuffering play threshold (sec)

ShareLink Pro 1100 • SIS Configuration and Control 30

Command and Response Tables for SIS Commands

Command ASCII Command

Video input selection

Select HDMI window input

De-select HDMI window input

View HDMI window input

Select HDMI pass-through input

De-select HDMI pass-through input

View HDMI pass-through input

Query HDMI input signal detected rate

View detected format

Query HDMI input signal presence

Input EDID (HDMI)

Import EDID (.bin) to input (store) slot

Export EDID (.bin) to PC

View EDID native resolution

View/Read EDID of input in Hex format

(Host to Device)

E1PIPS} Pips1]

E0PIPS} Pips0]

EPIPS} X!]

E1LS} X#]

1*\

E0LS} X@]

EIX%,<filename>

EDID}

EEX%,<filename>

EDID}

ENX%EDID} X^]

ER1EDID} X&]

Response

(Device to Host)

In1]

In0]

X!]

InX!]

In01

X#]

•

X$]

Vtyp1*X$]

EdidIX%]

EdidEX%]

EdidNX%*X^]

EdidR1*X&]

Additional Description

(Verbose mode 2/3)

(Verbose mode 2/3) View video format on HDMI input

(Verbose mode 2/3) View HDMI signal presence

Import EDID from <filename> to input slot X%

Export EDID from EDID table slot

X% to <filename>

View native resolution and refresh rate of EDID from EDID table slot

X%. (Ex: 1920x1080@60.00Hz)

(Verbose mode 2/3)

KEY:

X! = Input window status X@ = Input signal

X# =

HDMI Input Signal Detected Rate (Ex: 1920x1080@60.00Hz); no signal = 0x0@0Hz

X$ = Video format

X% = EDID table slot

X^ = Native resolution & refresh rate

X& = EDID data in HEX

0 = HDMI window not displayed 1 = HDMI window displayed 0 = No input signal detected 1 = Input signal detected

0 = No signal, 1 = DVI, 2 = HDMI

Ex: 1920x1080@60.00Hz

ShareLink Pro 1100 • SIS Configuration and Control 31

Command ASCII Command

(Host to Device)

Output Rate

Set output rate

View output rate

E1*X*RATE} Rate1*X*]

E1RATE} X*]

KEY:

X* = Output rate (see the table below; default = 45).

Resolution 23.98 Hz 24 Hz 25 Hz 29.97 Hz 30 Hz 50 Hz 59.94 Hz 60 Hz

640x480 800x600 1024x768 1280x768 1280x800 1280x1024 1360x768 1366x768 1440x900 1400x1050 1600x900 1680x1050 1600x1200 1920x1200 480p 576p 720p 1080i 1080p 2K (2048x1080) 2048x1200 2048x1536 2560x1080 2560x1440 2560x1600 4K (3840x2160) 4096x2160

38 39 40 41 42 43 44 45*

46 47 48 49 50 51 52 53

59 60 61 62 63

69 70 71 72 73

Response

(Device to Host)

Additional Description

Set output rate

View output rate

Rate1*X*]

29 30 31 32 33 34

(Verbose mode 2/3)

24 25

35 36 37

* = Default

ShareLink Pro 1100 • SIS Configuration and Control 32

Command ASCII Command

(Host to Device)

Screen saver

Set output sync rate

View output sync

EM1*X(SSAV} SsavM1*X(]

EM1SSAV} X(]

mode

Set time out duration

View time out

ET1*X1)SSAV} SsavT1*X1)]

ET1SSAV} X1)]

duration

View screen saver

ES1SSAV} X1!]

status

Color bit depth

Set video bit depth

Query video bit depth

EV1*X1@BITD} BitdV1*X1@]

EV1BITD} X1@]

Video output format

Set format

View setting

E1*X1#VTPO} Vtpo1*X1#]

E1VTPO} X1#]

Response

(Device to Host)

SsavM1*X(]

SsavT1*X1)]

SsavS1*X1!]

BitdV1*X1@]

Vtpo1*X1#]

Additional Description

Sets output sync mode

View output sync mode (Verbose mode 2/3)

Sets the time out duration to

X1)

seconds View current time out duration X1)

(Verbose mode 2/3) View the current screen saver status

status X1! (Verbose mode 2/3)

View color bit depth (Verbose mode 2/3)

Sets output video format

View output video format (Verbose mode 2/3)

KEY:

X( = Output sync mode

X1) = Time out duration

0 = Sync always active (default) 1 = No signal present timer, disable output 2 = Inactivity timer, disable output

0-999999 (1 second increments) 1000000 = Never times out

Default = 30 seconds

X1! = Screen saver status

X1@ = Color bit depth

X1# = Output video format

0 = Active input detected; timer not running 1 = No active input; timer is running; output sync still active 2 = No active input; timer has expired; output sync disabled

0 = Auto mode (default) 1 = Force 8-bit

0 = Auto (default) 1 = DVI RGB 4:4:4 Full 2 = HDMI RGB 4:4:4 Full 3 = HDMI RGB 4:4:4 Limited 4 = HDMI YUV 4:4:4 Limited 5 = HDMI YUV 4:2:2 Limited 6 = HDMI YUV 4:2:0 Limited

ShareLink Pro 1100 • SIS Configuration and Control 33

Command ASCII Command

(Host to Device)

HDCP

Set HDCP mode

Query HDCP mode

HDCP Authorized Device On

HDCP Authorized Device Off

Query HDCP Authorized Device

ES1*X1^HDCP} HdcpS1*X1^]

ES1HDCP} X1^]

EE1*1HDCP} HdcpE1*1]

EE1*0HDCP} HdcpE1*0]

EE1HDCP} X1%]

Status

View input HDCP status

View output HDCP status

EI1HDCP} X1$]

EO1HDCP} X1$]

HDCP notification

Enable HDCP notification

Disable HDCP notification

Query HDCP notification

EN1*1HDCP} HdcpN1*1]

EN1*0HDCP} HdcpN1*0]

EN1HDCP} X1&]

Video Mute

Mute video to black

Mute sync and video

Video unmute

View video mute

1*1B/b

1*2B/b

1*0B/b

1B/b

Response

(Device to Host)

HdcpS1*X1^]

HdcpE1*X1%]

HdcpI1*X1$]

HdcpO1*X1$]

HdcpN1*X1&]

Vmt1*1]

Vmt1*2]

Vmt1*0]

X1*]

Vmt1*X1*]

Additional Description

(Verbose mode 2/3)

HDMI input reports as an HDCP Authorized Device

HDMI input reports as a non-HDCP Authorized Device

View HDCP authorized setting

(Verbose mode 2/3)

View HDCP status on HDMI input

(Verbose mode 2/3)

View HDCP status on HDMI output

(Verbose mode 2/3)

View current HDCP notification setting (Verbose mode 2/3)

Mute video on HDMI output

Mute sync and video on HDMI output

Unmute video on HDMI output

View current video mute status (Verbose mode 2/3)

KEY:

X1$ = HDCP status

X1% = HDCP authorized status

X1^ = HDCP mode

X1& = HDCP notification

X1* = Video mute status

0 = Not connected 1 = Not HDCP Encrypted 2 = HDCP Encrypted

0 = HDCP authorize off 1 = HDCP authorize on (default)

0 = Follow input (default) 1 = Always encrypt 2 = Follow input with continuous DVI trials 3 = Always encrypt with continuous DVI trials 4 = Disable authentication

0 = Black screen 1 = Green screen (default)

0 = Unmute (default) 1 = Mute video 2 = Mute sync

ShareLink Pro 1100 • SIS Configuration and Control 34

Command ASCII Command

(Host to Device)

Output Audio Mute

Mute audio output

Unmute audio output

View audio output mute

1*1Z/z

1*0Z/z

1Z/z

Input aspect ratio (per input)

Response

(Device to Host)

Amt1*1]

Amt1*0]

X1(]

Amt1*X1(]

Additional Description

Mute audio outputs (mutes both HDMI and Analog audio)

Unmute audio outputs (unmutes both HDMI & Analog audio)

View current audio mute status (Verbose mode 2/3)

Set to FILL

Set to FOLLOW

View aspect ratio setting

Analog Audio Output Volume

Specify volume

Increment volume

Decrement volume

View volume

KEY:

X1( = Mute status X2! = Input type X2@ = Input aspect ratio setting

X2# = Volume adjustment range

EX2!*1ASPR} AsprX2!*1]

EX2!*2ASPR} AsprX2!*2]

EX2!ASPR} X2@]

AsprX2!*X2@]

X2#V/v VolX2#]

-V

0 = Unmute (default) 1 = mute 1 = HDMI 1 = Fill 2 = Follow (default)

-100 to 0 = (default is -30dB)

VolX2#] Volume level is X2#

X2#]

Set input aspect ratio to FILL

Set input aspect ratio to FOLLOW

View input aspect ratio setting (Verbose mode 2/3)

Set volume level. Response is 3 digits. Ex: Vol-050

View volume level

ShareLink Pro 1100 • SIS Configuration and Control 35

Command ASCII Command

(Host to Device)

Contact/Tally Ports

Query contact closure

EX2%CNTC} X2&]

state

Query all contact

ECNTC} X2&•X2&•X2&•X2&]

closure states

Set tally output

Query tally output

Set all tally outputs

Query all tally outputs

EX2^*X2&TALY} TalyX2^*X2&] Set tally output X2^ state

EX2^TALY} X2&]

EX2&*TALY} TalyX2&] Set all tally output states to X2&

ETALY} X2&•X2&•X2&•X2&]

Front Panel Lockout

Response

(Device to Host)

CntcX2%*X2&]

Cntc*X2&

TalyX2^*X2&]

Taly*X2&

X2&•X2&•X2&]

•

X2&•X2&•X2&]

•

Additional Description

View contact X2% closure state (Verbose mode 2/3) View all contact closure states (Verbose mode 2/3)

View tally output X2^ state

(Verbose mode 2/3)

View all tally output states

(Verbose mode 2/3)

Front panel executive

X2*X ExeX2*]

Lock/unlock front panel

mode View lockout status

X/x

X2*]

ExeX2*]

(Verbose mode 2/3)

KEY:

X2% = Contact closure input

X2^ = Tally output

X2& = Contact/tally state

X2* = Executive mode

1 = Contact closure input 1 2 = Contact closure input 2 3 = Contact closure input 3 4 = Contact closure input 4

1 = Tally output 1 2 = Tally output 2 3 = Tally output 3 4 = Tally output 4

0 = Off (open) 1 = On (closed)

0 = Off (default) 1 = On

ShareLink Pro 1100 • SIS Configuration and Control 36

Command ASCII

Command

(Host to Device)

Unit name

Set unit name/

EX3)CN} Ipn•X3)]

hostname Set unit name/

•

hostname to default

View unit name/

ECN} X3)]

hostname

Information

Information request

I/i

(View unit information)

Query firmware version

Q/q

Response

(Device to Host)

CN} Ipn

Ipn

Frq X@•HdcpIX1$•HdcpOX1$•VmtX1*•AmtX1(•VolX2#]

Verbose mode 2/3:

Inf00*Frq X@•HdcpIX1$•HdcpOX1$•VmtX1*•AmtX1(•VolX2#]

X3@]

X3!]

•

X3)]

•

Additional Description

Default = ShareLink-Pro-xx-xx-xx (where xx-xx-xx is the last six digits of the unique MAC address).

View unit name/hostname (Verbose mode 2/3)

View firmware version

Query firmware and

*Q/q

X3#]

View firmware version and build version

build version Query internal

temperature

Query model name

Query model description

Query part number

KEY:

X@ = Input signal

X1$ = HDCP status

X1* = Video mute status

X1( = Audio mute status

X2# = Volume adjustment range X3) = Unit name

E20STAT} X3$]

20StatX3$]

1I/i

2I/i

N/n

<model name>] Inf01*<model name>]

<model description>] Inf02*<model desc.>]

<part number>] Pno<part number>]

0 = No input signal detected 1 = Input signal detected 0 = Not connected, 1 = Not HDCP Encrypted, 2 = HDCP Encrypted

0 = Unmute (default), 1 = Mute video, 2 = Mute sync

0 = Unmute (default), 1 = Mute

-100 to 0 = (default is -30dB)

Alpha-numeric up to 63 characters. No blanks, spaces, or special

Query internal temperature (Verbose mode 2/3) View model name (Verbose mode 2/3) View model description (Verbose mode 2/3) View part number

(Verbose mode 2/3)

characters except hyphen (-).

X3! = Default unit name

Alpha-numeric name. ShareLink-Pro-xx-xx-xx (where xx-xx-xx is the last six digits of the unique MAC address).

X3@ = Firmware version (Ex: 1.00)

X3# = Firmware version and build version (Ex: 1.00.0010)

X3$ = Internal temperature (2 digits, °C)

ShareLink Pro 1100 • SIS Configuration and Control 37

Command ASCII Command

Verbose mode

Set verbose mode

View verbose mode

Output display layout

Set display layout mode

View display layout mode

Auto-default to HDMI input

Set auto-default to HDMI input mode

View auto-default to HDMI input mode

Apple screen mirroring

Set Apple Screen Mirroring

View Apple Screen Mirroring

Set Apple Screen Mirroring Device Discovery Proxy Service

View Apple Screen Mirroring Device Discovery Proxy Service

mDNS Hostname

Set mDNS hostname

Clear mDNS hostname

View mDNS hostname

(Host to Device)

EX3%CV} VrbX3%]

ECV} X3%]

EX3^OMOD} OmodX3^*X3&]

EOMOD} X3^*X3&]

EX3*AUSW} AuswX3*]

EAUSW} X3*]

EAX2(*X3(SHAR} SharAX2(*X3(]

EAX2(SHAR} X3(]

EAX2(*X39!DVRY} DvryAX2(*X39!]

EAX2(DVRY} X39!]

EH X7*ZCON} ZconH•X7*]

ZCON} ZconH

•

EHZCON} X7*]

Response

(Device to Host)

OmodX3^*X3&]

AuswX3*]

SharAX2(*X3(]

DvryAX2(*X39!]

]

•

ZconH

X7*]

•

Additional Description

(Verbose mode 2/3)

KEY:

X2( = LAN Port

X3% = Verbose response mode

X3^ = Layout mode

1 = LAN Port A 2 = LAN Port B

0 = Clear (none) (default) 1 = Verbose mode 2 = Tagged responses 3 = Verbose + tagged responses 1 = Layout group #1 (default) 2 = Layout group #2

3 = Layout group #3 4 = Layout group #4 5 = Layout group #5

X3& = Current layout number (1-15) X3* = HDMI input mode

X3( = Apple screen mirroring mode

X39! = Device discovery proxy service

0 = Disabled 1 = Enabled (default)

0 = Disabled (default) 1 = Enabled

X7* = mDNS hostname (alpha-numeric up to 63 characters; no blanks, spaces, or special characters except hyphen (-)

ShareLink Pro 1100 • SIS Configuration and Control 38

Command ASCII Command

(Host to Device)

Enable/disable HDMI input

Response

(Device to Host)

Additional Description

Enable HDMI input

Disable HDMI input

View HDMI input setting

Show/hide HDMI client app controls

Show HDMI client app controls

Hide HDMI client app controls

View HDMI client app controls setting

HDMI client app controls label

Set client app HDMI controls label

Set label back to default (HDMI)

View client app HDMI controls label

WebShare

Set WebShare

View WebShare setting

Hide/show IP address in client apps

Hide IP address

Show IP address

Query IP address visibility setting

EH1MODE} ModeH X4)]

EH0MODE} ModeH X4)]

EHMODE} X4)]

ModeH X4)]

EV1APPC} AppcVX40!]

EV0APPC} AppcVX40!]

EVAPPC} X40!]

AppcVX40!]

E1,X4!NI} Nmi1,X4!]

E1,

NI} Nmi1,HDMI]

•

E1NI} X4!]

Nmi1,X4!]

EXX40@SHAR} SharXX40@]

EXSHAR} X40@]

SharXX40@]

EI1APPC} AppcI1]

EI0APPC} AppcI0]

EIAPPC} X40#]

AppcIX40#]

(Verbose mode 2/3)

Mask IP address

No IP address mask

(Verbose mode 2/3)

KEY:

X4) = HDMI controls setting

X4! = Client app controls label X40! = HDMI client app controls

X40@ = WebShare mode

X40# = IP address visibility setting

0 = Disabled 1 = Enabled (default)

UTF-8 characters permitted, maximum of 16 characters

0 = Hide 1 = Show (default) 0 = Disabled 1 = Enabled (default)

0 = Masked (default) 1 = Visible

ShareLink Pro 1100 • SIS Configuration and Control 39

Command ASCII Command

(Host to Device)

Access modes

Set access mode

View access mode

Set confirmation-code mode

View confirmation-code

EM X4@SHAR} SharM X4@*X4#]

EMSHAR} X4@*X4#]

EM X4$PINC} PincM X4$]

EMPINC} X4$]

mode

Set fixed login key code

View current login key code

Set random code interval

View random code interval

Set WebView password

EV X4%PINC} PincV•X4%]

EVPINC} X4%]

EIX4^PINC} PincIX4^]

EIPINC} X4^]

EM X4&WBSH} WbshM X4&]

option View WebView password

EMWBSH} X4&]

option

Set WebView password

EP<password>WBSH} WbshP]

back to default View WebView password

Set password

EPWBSH} ****]

EPSWD*<username>}

<current password>} <new password>} <new password>}

Response

(Device to Host)

SharM X4@*X4#]

PincM X4$]

PincV

PincIX4^]

WbshM X4&]

WBSH} WbshP****]

•

X4%]

•

]

WbshP****]

Pswd*<username>]

Additional Description

(Verbose mode 2/3)

Default = WebView

If password is not set to default If password is set to default

(Verbose mode 2/3)

NOTES:

• The PSWD command must use the carriage return character (hex 0D) and not the pipe character (|) as

delimiters. This allows the pipe character to be part of a password, if desired.

• Password can be up to 128 characters. All human-readable characters are permitted. The password

cannot be a single space. Passwords are case-sensitive.

• The PSWD command will return E35 if the account <username> does not exist.

KEY:

X4@ = Access mode

X4# = Run time access mode X4$ = Confirmation code mode X4% = Login key code X4^ = Random code interval

1 = Full control 2 = Moderated 3 = Run-time (default)

1 = Full control 2 = Moderated 0 = None 1 = Fixed 2 = Random (default)

Four digit value (default = 0000) Four digit value (1 to 9998) in minutes

Default = 9999 = random code generated after every collaboration session (after the last user disconnects)

X4& = WebView password option

0 = No access (disabled) 1 = No prompt for password (default) 2 = Custom password 3 = Follow confirmation code

ShareLink Pro 1100 • SIS Configuration and Control 40

Command ASCII Command

(Host to Device)

Standby Screen/Status bar configuration

Set status bar mode

View status bar mode

Set enable/disable status

EM X4*OSDL} OsdlM X4*]

EMOSDL} X4*]

EP X7(OSDL} OsdlP X7(]

bar pop-up View status bar pop-up

Set status bar pop-up timer

View status bar pop-up

EPOSDL} X7(]

ET X79!OSDL} OsdlT X79!]

ETOSDL} X79!]

timer

Set label

View label

Show label and value

Hide label and value

Query label visibility

Set background color

View background color

Set font color

View font color

Set still image transition

ELX4(*X5)OSDL} OsdlLX4(*X5)]

ELX4(OSDL} X5)]

EVX4(*1OSDL} OsdlVX4(*X5!]

EVX4(*0OSDL} OsdlVX4(*X5!]

EVX4(OSDL} X5!]

EKX7&OSDL} OsdlKX7&]

EKOSDL} X7&]

ECX7&OSDL} OsdlCX7&]

ECOSDL} X7&]

EEX5#SSHW} SshwEX5#]

effect View still image transition

EESSHW} X5#]

effect

Response

(Device to Host)

OsdlM

X4*]

OsdlP

X7(]

OsdlTX79!]

OsdlLX4(*X5)]

OsdlVX4(*X5!]

OsdlKX7&]

OsdlCX7&]

SshwEX5#]

Additional Description

(Verbose mode 2/3)

KEY:

X4* = Status bar mode

X4( = Label

0 = Never shown 1 = Always shown (default) 2 = Not shown only when one content is shared 3 = Not shown when one or more content is shared

1 = Hostname 2 = IP address A 3 = IP address B, 4 = Login code 5 = Custom message 6 = Dynamic notifications/messages 7 = Clock

X5) = Label value (max 128 characters)

X5! = Label visibility setting X5# = Still image transition effect

0 = Hide 1 = Show (default) 0 = Cut (default) 1 = Fade

X7& = Color described as RGB Hex triplets (RRGGBB)

X7( = Status bar pop-up

X79! = Status bar pop-up timer

0 = Disabled 1 = Enabled (default)

1s-300s in 1s increments (default = 20s)

ShareLink Pro 1100 • SIS Configuration and Control 41

Command ASCII Command

Set still image transition time

View still image transition time

Set duration between still image sequences

View duration between still image sequences

Set file path for Standby/ Connected Image Gallery

Set file path back to default

View file path for Standby/ Connected Image Gallery

RS-232 Endpoint Control over LAN Port

Set RS-232 port mode

View RS-232 port mode

Set serial port parameters

(Host to Device)

ETX5$SSHW} SshwTX5$]

ETSSHW} X5$]

EDX5%SSHW} SshwDX5%]

EDSSHW} X5%]

EPX5^,

<filepath>SSHW}

EPX5^,

EPX5^SSHW} <filepath>]

EO1*X5&LRPT} LrptO1*X5&] Set RS-232 port mode X5&

EO1LRPT} X5&]

E1*X5*,X5(, X6),X6!CP}

View serial port parameters

Set UART start point

View UART start point

KEY:

E1CP} X5*,X5(,X6),X6!]

EX6#MD} PmdX6#]

EMD} X6#]

X5$ = Still image transition time X5% = Time between still image sequences X5^ = Gallery setting

X5& = Port mode

X5* = Baud rate

X5( = Parity

X6) = Data bits

X6! = Stop bits

X6# = Start Point for UART port

Response

(Device to Host)

SshwTX5$]

SshwDX5%]

SshwPX5^, <filepath>]

SSHW} SshwPX5^,

•

SshwPX5^, <filepath>]

LrptO1*X5&]

Cpn01•CcpX5*,

]

•

Additional Description

(Verbose mode 2/3)

Default path is blank.

(Verbose mode 2/3)

View the current RS-232 port mode

(Verbose mode 2/3)

X5(,X6),X6!]

Cpn01•CcpX5*,X5(,

(Verbose mode 2/3)

X6),X6!]

Set port number start point

View port number start point

PmdX6#]

500 to 3000ms increments (default = 1000ms) 1000 to 60000ms in 1ms increments (default = 10000ms)

1 = Standby image gallery 2 = Connected image gallery

0 = disabled 1 = Built-in control (default) 2 = RS-232 Over LAN Pass-Thru

1200, 1800, 2400, 3600, 4800, 7200, 9600, 14400, 19200, 28800, 38400, 57600, 115200 (9600 = default)

Odd, Even, None, Mark, Space (only the first letter is required; None = default)

7 or 8 (8 = default)

1 or 2 (1 = default)

(Default = 2001)

(Verbose mode 2/3)

ShareLink Pro 1100 • SIS Configuration and Control 42

Command ASCII Command

Connections

Query list of connected user information (up to 64 entries)

(Host to Device)

EL0SHAR} X6$*X6%*X6^*X6&*X6**X6(*X7)*X7!*X7@*X7#*X7%]

Response

(Device to Host)

...

Additional Description

X6$*X6%*X6^*X6&*X6**X6(*X7)*X7!*X7@*X7#*X7%] X6$*X6%*X6^*X6&*X6**X6(*X7)*X7!*X7@*X7#*X7%]]

(Verbose mode 2/3):

SharLX6$*X6%*X6^*X6&*X6**X6(*X7)*X7!*X7@*X7#*X7%]

...

X6$*X6%*X6^*X6&*X6**X6(*X7)*X7!*X7@*X7#*X7%] X6$*X6%*X6^*X6&*X6**X6(*X7)*X7!*X7@*X7#*X7%]]

Response example:

1406210687*user*1588900067*example_img.jpg*0* 1*0*5000*10000*7307*1125039]

1842397516*Samsung*1982175097*example_img.jpg*0* 1*0*5000*10000*7307*1350277]

1995721384*Mike**0******6981*0]]

Query specific connected user information

ELX6$SHAR} X6$*X6%*X6^*X6&*X6**X6(*X7)*X7!*X7@*X7#*X7%]

...

X6$*X6%*X6^*X6&*X6**X6(*X7)*X7!*X7@*X7#*X7%]]

(Verbose mode 2/3):

SharLX6$*X6%*X6^*X6&*X6**X6(*X7)*X7!*X7@*X7#*X7%]

...

X6$*X6%*X6^*X6&*X6**X6(*X7)*X7!*X7@*X7#*X7%]]

Query total number of users connected

KEY:

EKSHAR} X7$]

SharKX7$]

View total number of users connected (max 64)

(Verbose mode 2/3)

X6$ = Connection ID (10 digits)

X6% = User name (apha-numeric text)

X6^ = Stream ID (10 digits) (if connection is not streaming, this will be empty)

X6& = Content type (example: HDMI, App Window, AirPlay, etc)

X6* = Connection approved (0 = pending, 1 = approved)

X6( = X: x position of the window as a percentage of the screen width times 100

X7) = Y: y position of the window as a percentage of the screen height times 100

X7! = W: width of the window as a percentage of the screen width times 100

X7@ = H: height of the window as a percentage of the screen height times 100

X7# = Connection age (in seconds)

X7$ = Total number of users connected (integer – maximum 64)

X7% = Video port ID (7 digits)

ShareLink Pro 1100 • SIS Configuration and Control 43

Command ASCII Command

Force user to stop sharing

Force disconnect user

Approve user connection request (moderator mode only)

Reject user connection request (moderator mode only)

Approve user share request (moderator mode only)

Reject user share request (moderator mode only)

SIS-over-SSH

NOTES:

• The echo setting must match the type of SSH client used. With echo enabled (default), characters that

are typed into the client window (such as PuTTY) are echoed in the window along with the SIS response, and are also sent to the server.

• With echo disabled, the characters are not echoed but are simply sent to the server.

• The echo setting applies only to current (not global) connection.

• Control systems should turn echo off after connecting.

(Host to Device)

ESX6$SHAR} SharSX6$] Force user X6$ to stop sharing

EDX6$SHAR} SharDX6$] Force disconnection of user X6$.

ECX6$*1SHAR} SharCX6$*1]

ECX6$*0SHAR} SharCX6$*0]

ERX6$*1SHAR} SharRX6$*1]

ERX6$*0SHAR} SharRX6$*0]

Response

(Device to Host)

Additional Description

content. If X6$ = 0, stop sharing all.

If X6$ = 0, disconnect all Approve user request to connect

Reject user request to connect

Approve user request to share content

Reject user request to share content

Enable echo (default)

Disable echo

View echo status

Set current port timeout

View current port timeout

Set global port timeout

View global port timeout

KEY:

X6@ = Port timeout

E1ECHO} Echo1]

E0ECHO} Echo0]

EECHO} X7%]

E0*X6@TC} Pti0*X6@]

E0TC} X6@]

Pti0*X6@]

E1*X6@TC} Pti1*X6@]

E1TC} X6@]

1 (= 10 seconds) to 65000 (650,000 seconds) (Default is 30 = 300 seconds = 5 minutes)

Echo on: All data sent is echoed back to the sender, followed by the response.

Extra carriage returns may also be received when echo is on.

Echo off: only the response is sent to the sender.

View the echo setting

(Verbose mode 2/3)

X6$ = Connection ID (10 digits)

X7% = Echo status

0 = disabled 1 = enabled (default)

ShareLink Pro 1100 • SIS Configuration and Control 44

Command ASCII Command

Reboot

Reboot device

Reset

Reset to factory defaults

NOTE: This mode does not affect passwords and IP related settings such as IP address, subnet mask,

gateway address, DHCP setting, and port mapping.

(Host to Device)

E1BOOT} Boot1]

EZXXX} Zpx]

Response

(Device to Host)

Additional Description

Reset all device settings to default values, but retain user-loaded files and IP settings.

Erase all files from flash memory

NOTE: This reset only removes files created in the user space, which includes those created by the backup

and restore functions, software configuration tools, image captures, user logo files, and other usersupplied HTML files. Space used by firmware for internal operations such as saving non-volatile settings is not removed.

Absolute reset, retaining IP settings

NOTE:

• This reset removes all device settings, including the ﬁle system and passwords, but retains IP settings

such as IP address, subnet mask, gateway address, DHCP setting, and port mapping (Telnet, Web, and direct access) in order to preserve communication with the device. This reset is recommended after a ﬁrmware update.

• Admin password resets to extron

IP system reset

Absolute system reset

NOTE: Admin password resets to extron

EZFFF} Zpf]

EZY} Zpy]

E1ZQQQ} Zpq1]

EZQQQ} Zpq]

Erase all files from flash (user) memory.

Reset all device settings to default values and delete user-loaded files, but retain IP settings.

Reset IP settings only.

Reset all device and IP settings to default values and delete userloaded files.

ShareLink Pro 1100 • SIS Configuration and Control 45

Unsolicited Responses

Response

(Device to Host)

Input selection and status

Detected format changed

HDCP status

Hot plug

Contact closure status

Total number of users connected

User changes

Pips1]

Pips0]

In1]

In0]

In00•X@]

Reconfig]

Vtyp1*X$]

HdcpIX1$] HdcpOX1$]

HplgO]

CntcX2%*X2&]

SharKX7$]

UserChg]

Description

HDMI window input is selected

HDMI window input is de-selected HDMI pass-through input is selected

HDMI pass-through input is de-selected HDMI input signal presence changed Change of the input frequency

Detected video format changed.

Change in the HDCP status of the HDMI input. Change in the HDCP status of the HDMI output.

Hot plug occurs on the local HDMI output. Change in the state of a contact closure input (X2%)

Unsolicited response sent upon detection of the following: A new user has connected to the ShareLink Pro. A connected user has disconnected from the ShareLink Pro. Unsolicited response sent upon detection of the following: A connected user has started sharing content. A connected user has stopped sharing content. A user is requesting to connect to the ShareLink Pro (in

moderator mode only). A connected user is requesting to share content (in moderator

mode only).

KEY:

X@ = Input signal X$ = Video format

0 = No input signal detected 1 = Input signal detected 0 = No signal 1 = DVI

2 = HDMI

X1$ = HDCP status

X2% = Contact closure input

X2& = Contact/tally state

0 = Not connected 1 = Not HDCP Encrypted 2 = HDCP Encrypted 1 = Contact closure input 1 2 = Contact closure input 2 3 = Contact closure input 3 4 = Contact closure input 4 0 = Off (open) 1 = On (closed)

X7$ = Total number of users connected (integer – maximum 64)

ShareLink Pro 1100 • SIS Configuration and Control 46

Expo and Streaming

NOTE: The following SIS commands for the Expo streaming feature require a LinkLicense.

Command ASCII Command

(Host to Device)

Expo Feature

Enable/Disable Expo feature

View Expo feature

View player state

EP X10$SHAR} SharPX10$]

EPSHAR} X10$]

EQSHAR} X10%]

Streaming Input

View current stream

EJBITR} <report in JSON format>]

statistics

View current stream mode

View current source audio

ESMOD} X8)]

EAUSR} X8!]

sample rate

Response

(Device to Host)

SharP

X10$]

SharQ

X10%]

Example:

{“audio_bitrate_kbps”:0,” video_bitrate_kbps”:0, “peak_video_bitrate_kbps”:0, “stream_bitrate_kbps”:0, “received_packets”:0, “misordered_packets”:0, “duplicated_packets:0, “lost_packets”:0, “dropped_packets”:0, “jitter_ms”:0,

“jitter_audio_ms”:0, “jitter_video_ms”:0}]

SmodX8)]

AusrX8!]

Additional Description

(Verbose mode 2/3)

KEY:

X10$ = Expo feature

X10% = Player state

X8) = Stream mode

X8! = Source audio sample rate

0 = Disabled (default) 1 = Continuous 2 = Temporary

1 = Standby 2 = Connected 3 = Expo 4 = Expo Standby 5 = Sharing

1 = Audio 2 = Video 3 = Audio and video (default) 0 = Reserved 1 = Reserved 2 = 44.1 kHz 3 = 48 kHz

ShareLink Pro 1100 • SIS Configuration and Control 47

Command ASCII Command

(Host to Device)

Streaming Input Playback

Start playback

Pause playback

Stop playback

View playback state

Set loop play on

Set loop play off

View loop play status

Enable subtitles

Disable subtitles

View subtitle status

Select next channel

Select previous channel

View current timecode

View current clip length

ER1*1PLYR} PlyrR1*1]

ER1PLYR} X8%]

EK1PLYR} X8&]

Seek by offset

Seek to timecode

View current timecode

Load media item path

View current media path

Response

(Device to Host)

1*X8#PLYR} PlyrS1*X8#] Play channel 1 at speed X8#.

1PLYR} PlyrE1*X8#]

1PLYR} PlyrO1]

1PLYR} X8$]

PlyrY1*X8$]

1*0PLYR} PlyrR1*0]

PlyrR1*X8%]

1*1SUBT} SubtE1*1]

1*0SUBT} SubtE1*0]

1SUBT} X8%]

SubtE1*X8%]

1PLYR} PlyrN1*X8^]

PlyrT1*X8^]

Additional Description

(Verbose mode 2/3)

Response returns the current channel number (T) and the current playback speed (S).

PlyrS1*X8#]

1PLYR} PlyrP1*X8^]

PlyrT1*X8^]

Response returns the current channel number (T) and the current playback speed (S).

PlyrS1*X8#]

PlyrK1*X8&]

1PLYR} X8&]

(Verbose mode 2/3)

X8& = Timecode in

HH:MM:SS:DD format

PlyrZ1*X8&]

1*X8*PLYR} PlyrJ1*X8*]

1*X8&PLYR} PlyrK1*X8&]

1PLYR} X8&]

PlyrK1*X8&]

1*X8(PLYR} PlyrU1*X8(]

1PLYR} X8(]

PlyrU1*X8(]

(Verbose mode 2/3)

Set playback position

(Verbose mode 2/3)

KEY:

X8# = Playback speed X8$ = Player state

X8% = Loop play status X8^ = Track number (

to maximum tracks currently defined)

1 = normal speed 0 = Stop, 1 = Play, 2 = Pause 0 = Off/disable, 1 = On/enable

X8& = Timecode (HH:MM:SS:DD, where DD is decimal seconds up to nine digits) X8* = Time (in seconds) X8( = File path

ShareLink Pro 1100 • SIS Configuration and Control 48

Command ASCII Command

(Host to Device)

Streaming Input Channel (Preset)

Short Form

View current preset

Recall preset by reference

Next preset

Previous preset

X9#T TvprT1*X9#] Load channel X9#

-T

Long Form

View current preset

Recall preset by reference

Next preset

Previous preset

View all presets

Save URI to preset

Save current URI to preset

Import channel preset

Export channel preset

Delete preset

Delete all presets

ET1TVPR} X9#]

ET1*X9#TVPR} TvprT1*X9#] Load channel X9#

ET1+TVPR} TvprT1*X9#]

ET1-TVPR} TvprT1*X9#]

EGTVPR} [{…},{…},…]] Get channel list

EU X9#* X9)TVPR} TvprUX9#* X9!] Save URI to channel X9#

EI* X8(TVPR} TvprI*X8(]

EE* X8(TVPR} TvprE*X8(]

EX X9#TVPR} TvprXX9#]

EX*0TVPR} TvprX]

KEY:

X8( = File path (file:///folder/filename, network path, network port path or RTSP stream URI) X9) = Media URI (Uniform Resource Identifier). The prefix “file:///” is optional. X9! = Preset number, and Media URI

X9# = Channel number

Response

(Device to Host)

X9#]

Additional Description

Get current channel number. Response is 00 if no valid channel preset is loaded.

TvprT1*X9#]

Channel up

Channel down

Get current channel number. Response is 00 if no valid channel preset is loaded.

Channel up

Channel down

Example:

[{“preset”:1, “uri”:file:///clips/ clip1.mp4,“name”:“Chan1”},{…},…]

1*X9#TVPR} TvprS1*X9#] Save current URI to channel X9#

Example: [{“preset”:1, “uri”:file:///clips/clip1.mp4, “name”:“Chan1”}, …]

1 – 999

ShareLink Pro 1100 • SIS Configuration and Control 49

Command ASCII Command

(Host to Device)

Network Shares

Add a network share

Unmount (remove) a share

Unmount (remove) all shares

View all mounted shares

EA{"service":"X10^",

"mountpoint":"X10&", "username":"X10*", "password":"X10(", "options":"X11)", "reconnect":"X11!", "extron_share":"X11@"} XNAS}

EX* X10&XNAS} XnasX* X10&]

EX*0XNAS} XnasX*0]

EGXNAS} [list of shares in JSON format]]

Response

(Device to Host)

XnasA<parameters & status in JSON

format>]

Additional Description

Add or mount a network share

Example:

XnasA{“username”:“user1”, “password”:”****”, “options”:”ro”, …}]

Example:

[{“options”: “”, “username”: “”, “password”: “”, “type”: “nfs”, “service”: “10.0.0.0://home/bob/Videos”, “mountpoint”: “10.0.0.0”, “extron_share”: false, “status”: “unavailable”, “reconnect”: true}, {…}] ]

(Verbose mode 2/3):

XnasG[list of shares in JSON format]]

KEY:

X10^ = Service (network path of server)

CIFS: “\\\\myServer\\myShare\\myDir” NFS: “myServer:/myDir”

X10& = Mountpoint X10*

= Username

X10( = Password X11)

= Options

X11! = Boolean for reconnect X11@ = Boolean for extron_share

NOTE: The boolean value should be "true" or "false." It does not require quotes and must be all

lowercase.

ShareLink Pro 1100 • SIS Configuration and Control 50

Command ASCII Command

(Host to Device)

View File-System Directory Structure

View file-system directory

EX11#*X11$TREE}

structure

Response

(Device to Host)

Additional Description

ETREE}

E0TREE}

/a]

/a/b]

/a/b/c]

/Connected]

/Connected/ Thumbnails]

/media]

/nortxe-backup]

/shares]

/Standby]

/Standby/ Thumbnails]

/tmp]]

/a]

/Connected]

/media]

/nortxe-backup]

/shares]

/Standby]

/tmp]

E1*/aTREE}

/b]

/b/c]]

Tree1*/a*/b]

/b/c/]]

(Verbose mode 2/3)

KEY:

X11# = Recursion (optional)

0 = Disabled 1 = Enabled (default)

X11$ = Directory path (optional)

ShareLink Pro 1100 • SIS Configuration and Control 51

Command ASCII Command

(Host to Device)

SAP (Session Announcement Protocol)

View list of discovered

EXSAP}

streams

Response

(Device to Host)

[list of discovered streams in JSON

format]]

Additional Description

Example:

[{“sdp”:“”, “source”:“”, …}, {“sdp”:“”, “source”:“”, …}]]

Network Status and Statistics

View network status

Buffering

Set player buffering

View player buffering status

Set initial play threshold

View initial play threshold

Xsap[{}, {}, …]]

EX11%NWKS}

<report in JSON format>]

NwksX11%*<report in JSON format>]

EE1*X8%PBUF} PbufE1*X8%]

EE1PBUF} X8%]

PbufE1*X8%]

EI1*X11^PBUF} PbufI1*X11^]

EI1PBUF} X11^]

PbufI1*X11^]

(Verbose mode 2/3)

Example:

{“collisions”: 0, “rx_bytes”: 104222342, “rx_dropped”: 2197, “rx_errors”: 0, “rx_packets”: 98850, “tx_bytes”: 20497039, “tx_dropped”: 0, “tx_errors”: 0, “tx_packets”: 42050}]

(Verbose mode 2/3)

Set rebuffering play

ER1*X11&PBUF} PbufR1*X11&]

threshold View rebuffering play

ER1PBUF} X11&]

threshold

Prefer RTSP Multicast

View RTSP Multicast

EQ1*X8%PLYR} PlyrQ1*X8%]

EQ1PLYR} X8%]

preference

KEY:

X8% = Buffering and RTSP Multicast setting X11%

= Network interface

X11^ = Initial play threshold (sec) X11& = Rebuffering play threshold (sec)

PbufR1*X11&]

PlyrQ1*X8%]

0 = Off/Disabled 1 = On/Enabled 1 = LAN A 2 = LAN B

ShareLink Pro 1100 • SIS Configuration and Control 52

(Verbose mode 2/3)

Request multicast stream first and revert to requesting a unicast stream if necessary.

(Verbose mode 2/3)

Reference Information

This section covers the following:

• Mounting

• Firmware Download

• Firewall Traversal

• Troubleshooting

Mounting

The ShareLink Pro 1100 can be placed on a tabletop, or mounted in a rack or underneath a desk.

NOTE: Do not block or restrict air ventilation holes on the top and sides of the

ShareLink Pro 1100.

Tabletop Mounting

Attach the provided rubber feet to the bottom four corners of the enclosure.

Furniture Mounting

Go to www.extron.com for a list of available furniture mounting kits. To install this device to furniture, follow the mounting kit instructions.

Rack Mounting

UL Guidelines for Rack Mounting

The following Underwriters Laboratories (UL) guidelines are relevant to the safe installation of this product in a rack:

• Elevated operating ambient temperature — If the unit is installed in a closed or

multi-unit rack assembly, the operating ambient temperature of the rack environment may be greater than room ambient temperature. Therefore, install the equipment in an environment compatible with the maximum ambient temperature (TMA = +122 °F, +40°C) specified by Extron.

• Reduced air flow — Install the equipment in the rack so that safe operation and

adequate air flow is provided to the unit.

• Mechanical loading — Mount the equipment in the rack so that a hazardous

condition is not achieved due to uneven mechanical loading.

• Circuit overloading — Connect the equipment to the supply circuit and consider the

effect that circuit overloading might have on overcurrent protection and supply wiring. Consider the equipment nameplate ratings when addressing this concern.

ShareLink Pro 1100 • Reference Information 53

• Reliable earthing (grounding) — Maintain reliable grounding of rack-mounted

equipment. Pay particular attention to supply connections other than direct connections.

Rack Mounting Procedure

The ShareLink Pro 1100 can be mounted in a rack, using an optional Extron rack mounting kit (see www.extron.com for part numbers). Follow the instructions provided with the kit.

Firmware Download

To download the latest firmware for the ShareLink Pro 1100:

1. On the Extron website, www.extron.com, go to the Download tab and click Firmware

(see figure 20, 1).

Figure 20. Firmware Link on the Download Tab

2. In the Download Center screen, navigate to the ShareLink Pro 1100 (see figure 21, 1).

Figure 21. Firmware Download Center

3. Ensure the available firmware version is a later version than the current one on the

device, and click the Download link (2).

NOTE: The firmware release notes provide details about the changes between

different firmware versions. The file can be downloaded from the same page as the firmware.

4. Submit any required information to start the download. Note where the file is saved.

NOTE: For instructions on loading new firmware on the device, see Figure 15, 3

on page 17.

ShareLink Pro 1100 • Reference Information 54

Firewall Traversal

In order for the ShareLink Pro 1100 gateway to function correctly with the ShareLink Pro applications, it is recommended that the following firewall rules be used to allow traffic to pass. The table below details the ports and their functions.

Port Type Direction Function Open Notes

67 UDP Both DHCP Required

68 UDP Both DHCP Required

80 TCP Both HTTP Required

123 UDP Both NTP Required

161 UDP Both SNMP Optional

443 TCP Both HTTPS Required

1041 UDP Both GVE Discovery Optional

1230 UDP Outbound Discovery Required

1231 UDP Inbound Discovery Required

4502 TCP Both GVE Optional

4503 TCP Both GVE Optional

4522 TCP Both PCS le transfer Required This port is used for conguration.

4523 TCP Both PCS cong. Required This port is used for conguration.

4534 TCP Both

5353 UDP Both

7000 TCP Both

7100 TCP Both

UDP/

TCP

Both DNS Required

ID messaging

service

Apple Screen

Mirroring

Discovery

Apple Screen

Mirroring

Apple Screen

Mirroring

Optional

Required

This port is used for communication with a DNS server.

This port is used for communication with a DHCP server.

This port is used to access the default webpage.

This port is used for communication with an NTP server.

This port is used for SNMP management.

This port is used for accessing the admin conguration webpage.

This port is used for discovery of ShareLink Pro devices by GVE software.

This port is used for discovery of ShareLink Pro devices by software client applications.

This port is used for GVE management.

This port is used for Extron Control System messaging.

This port is used by Bonjour/Avahi network discovery for Apple Screen Mirroring discovery.

This port is used for Apple Screen Mirroring.

NOTE: mDNS/Multicast must be enabled on the network in order for Apple Screen Mirroring

to function properly

These ports are used for streaming

1000-

65384

UDP Outbound Video streaming Required

ShareLink Pro 1100 • Reference Information 55

video data to the ShareLink Pro. Port is negotiated at run-time in the range 1000 to 65384 (randomly).

Troubleshooting

Port Type Direction Function Open Notes

These ports are used for streaming 100065384

22023 TCP Inbound Control Required

UDP Outbound Audio streaming Required

audio data to the ShareLink Pro.

Port is negotiated at run-time in the

range 1000 to 65384 (randomly).

This port is used for controlling the

ShareLink Pro via SIS-over-SSH.

The following table gives recommended actions to solve problems that may occur during setup or operation. If the problem persists after performing the recommended action, contact Extron Technical Support.

Problem Actions

(Windows only) Audio level lowers while using the Mirror Screen or Mirror Application features

Open the Sound settings on your PC, and check the following:

• Check that Dolby Digital Audio is disabled in your PC's

Sounds settings as follows:

1. Open the Sounds settings and go to the Playback tab.

2. Right-click Speakers/Headphones and click Properties.

3. Go to the Enhancements tab.

4. Make sure Dolby Digital Audio is disabled.

• In the Communications tab, make sure the setting for “When

Windows detects communication activity” is set to Do nothing.

(Windows only) No audio for the Mirror Screen or Mirror Application features

• Make sure that the ShareLink Pro application is not muted in

the PC’s volume mixer.

• In the Recording tab (within the PC’s Sounds settings), make

sure that Stereo Mix is enabled and set as default device.

• In the Playback tab, check that Speaker is enabled and set as

default device.

• In the Recording and Playback tabs, check that the ShareLink

Pro Audio Driver is enabled.

• Download and install the ShareLink Pro 1100 software from

the Extron website (see page 10 for instructions).

(Windows only) Extron Audio Driver has no audio support after being installed

(iOS only) The ShareLink Pro device is not listed in the Screen Mirroring list of devices.

• In the Recording and Playback tabs, check that the ShareLink

Pro Audio Driver is enabled and set as default device when the ShareLink Pro application is running.

• Download and install the ShareLink Pro 1100 software from

the Extron website.

• Make sure the iOS device is on the same network as the

ShareLink Pro device.

• In PCS, go to General Settings, then the Access/Role Setup

tab and make sure IOS Airplay is enabled.

• Make sure the specific network ports required for Apple

Screen Mirroring are open (see Firewall Traversal on the previous page for port requirements).

ShareLink Pro 1100 • Reference Information 56

Problem Actions

4K/60 is not outputting on 4K/60 capable display

• Test the connection using a shorter HDMI cable.

• In PCS, go to EDID Minder. In the EDID Assignment panel,

make sure HDMI Pass-Through is set to 4K @60Hz.

• In PCS, go to Input/Output Config. In the Output

Configuration panel, set the Format to the appropriate color

space for the display.

(Windows only) Mirror Screen and Mirror Application features are slow or

• Make sure that the graphics drivers are up to date.

• Download and reinstall graphics drivers directly from

the driver website (such as Intel®, NVIDIA® GeForce®, AMD RadeonTM, etc).

not working

(iOS only)

Make sure the device is connected to the internet.

The Share Website feature on the iOS app shows a blank page

Windows 8.1 unable

Install Windows update KB2919355.

to install .net 4.6.2

Contact/Tally ports

Check termination of Contact/Tally ports.

are not responsive or are slow to respond

ShareLink Pro 1100 • Reference Information 57

Extron Warranty

Extron warrants this product against defects in materials and workmanship for a period of three years from the date of purchase. In the event of malfunction during the warranty period attributable directly to faulty workmanship and/ or materials, Extron will, at its option, repair or replace said products or components, to whatever extent it shall deem necessary to restore said product to proper operating condition, provided that it is returned within the warranty period, with proof of purchase and description of malfunction to:

USA, Canada, South America, and Central America:

Extron 1230 South Lewis Street Anaheim, CA 92805 U.S.A.

Europe:

Extron Europe Hanzeboulevard 10 3825 PH Amersfoort The Netherlands

Africa:

Extron South Africa 3rd Floor, South Tower 160 Jan Smuts Avenue Rosebank 2196, South Africa

This Limited Warranty does not apply if the fault has been caused by misuse, improper handling care, electrical or mechanical abuse, abnormal operating conditions, or if modiﬁcations were made to the product that were not authorized by Extron.

NOTE: If a product is defective, please call Extron and ask for an Application Engineer to receive an RA (Return

Authorization) number. This will begin the repair process.

USA: 714.491.1500 or 800.633.9876 Asia: 65.6383.4400

Europe: 31.33.453.4040 or 800.3987.6673 Japan: 81.3.3511.7655 Africa: 27.11.447.6162 Middle East: 971.4.299.1800

Asia:

Extron Asia Pte Ltd 135 Joo Seng Road, #04-01 PM Industrial Bldg. Singapore 368363 Singapore

China:

Extron China 686 Ronghua Road Songjiang District Shanghai 201611 China

Japan:

Extron Electronics, Japan Kyodo Building, 16 Ichibancho Chiyoda-ku, Tokyo 102-0082 Japan

Middle East:

Extron Middle East Dubai Airport Free Zone F13, PO Box 293666 United Arab Emirates, Dubai

Units must be returned insured, with shipping charges prepaid. If not insured, you assume the risk of loss or damage during shipment. Returned units must include the serial number and a description of the problem, as well as the name of the person to contact in case there are any questions.

Extron makes no further warranties either expressed or implied with respect to the product and its quality, performance, merchantability, or ﬁtness for any particular use. In no event will Extron be liable for direct, indirect, or consequential damages resulting from any defect in this product even if Extron has been advised of such damage.

Please note that laws vary from state to state and country to country, and that some provisions of this warranty may not apply to you.

Contact Information

Worldwide Headquarters: Extron USA West, 1025 E. Ball Road, Anaheim, CA 92805, 800.633.9876

Extron ShareLink Pro 1100 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

ShareLink Pro 1100

Contents

Introduction

About the ShareLink Pro 1100

Features

Installation

Rear Panel Features and Cabling

Power Notifications

HDMI Connection

Reset Modes

Front Panel Features and Cabling

Using the Standby Screen

Operation Using a Computer

Connecting a Computer to the ShareLink Pro 1100

Connecting through an External WAP

Connecting through a Network Hub, Switch, or Router

Downloading the ShareLink Pro 1100 Software

Using the ShareLink Pro 1100 Software

Connecting to the ShareLink Pro

Presenting Content

Moderating a Presentation

Using the Embedded Web Page

Viewing a Presentation Using WebView

Presenting a Desktop Using WebShare

Using the Admin Page

Operation Using a Mobile Device

Using the ShareLink Pro 1100 App

Connecting to a ShareLink Pro Unit

Presenting Content

App Menu

Using iOS Screen Mirroring

Discovering a ShareLink Pro Device on a Different Subnet for Apple Screen Mirroring

SIS Configuration and Control

Host Device Connection

SIS Overview

Host and Device Communication

Error Responses

Command and Response Tables Overview

Symbol Definitions

Command and Response Tables for SIS Commands

Expo and Streaming

Reference Information

Mounting

Tabletop Mounting

Furniture Mounting

Rack Mounting

Firmware Download

Firewall Traversal

Troubleshooting