Extron ShareLink Pro 1100 User Manual

ShareLink Pro 1100

Wireless and Wired Collaboration Gateway

User Guide

Collaboration Systems

68-3565-01 Rev. A

02 21

Safety Instructions

Safety Instructions • English

WARNING: This symbol, , when used on the product, is intended to

alert the user of the presence of uninsulated dangerous voltage within the
product’s enclosure that may present a risk of electric shock.

ATTENTION: This symbol, , when used on the product, is intended

to alert the user of important operating and maintenance (servicing)
instructions in the literature provided with the equipment.

For information on safety guidelines, regulatory compliances, EMI/EMF
compatibility, accessibility, and related topics, see the Extron Safety and
Regulatory Compliance Guide, part number 68-290-01, on the Extron website,

www.extron.com.

Sicherheitsanweisungen • Deutsch

WARUNG: Dieses Symbol auf demProdukt soll den Benutzer darauf

aufmerksam machen, dass im Inneren des Gehäuses dieses Produktes
gefährliche Spannungen herrschen, die nicht isoliert sind und die einen
elektrischen Schlag verursachen können.

VORSICHT: Dieses Symbol auf dem Produkt soll dem Benutzer in der im

Lieferumfang enthaltenen Dokumentation besonders wichtige Hinweise
zur Bedienung und Wartung (Instandhaltung) geben.

Weitere Informationen über die Sicherheitsrichtlinien, Produkthandhabung,
EMI/EMF-Kompatibilität, Zugänglichkeit und verwandte Themen finden Sie in den
Extron-Richtlinien für Sicherheit und Handhabung (Artikelnummer
68-290-01) auf der Extron-Website, www.extron.com.

Instrucciones de seguridad • Español

ADVERTENCIA: Este símbolo, , cuando se utiliza en el producto, avisa

al usuario de la presencia de voltaje peligroso sin aislar dentro del
producto, lo que puede representar un riesgo de descarga eléctrica.

ATENCIÓN: Este símbolo, , cuando se utiliza en el producto, avisa

al usuario de la presencia de importantes instrucciones de uso y
mantenimiento estas estan incluidas en la documentación proporcionada
con el equipo.

Instructions de sécurité • Français

AVERTISSEMENT : Ce pictogramme, , lorsqu’il est utilisé sur le

produit, signale à l’utilisateur la présence à l’intérieur du boîtier du produit
d’une tension électrique dangereuse susceptible de provoquer un choc
électrique.

ATTENTION : Ce pictogramme, , lorsqu’il est utilisé sur le produit, signale

à l’utilisateur des instructions d’utilisation ou de maintenance importantes
qui se trouvent dans la documentation fournie avec l’équipement.

Pour en savoir plus sur les règles de sécurité, la conformité à la réglementation,
la compatibilité EMI/EMF, l’accessibilité, et autres sujets connexes, lisez les
informations de sécurité et de conformité Extron, réf. 68-290-01, sur le site
Extron, www.extron.com.

Istruzioni di sicurezza • Italiano

AVVERTENZA: Il simbolo, , se usato sul prodotto, serve ad avvertire

l’utente della presenza di tensione non isolata pericolosa all’interno
del contenitore del prodotto che può costituire un rischio di scosse
elettriche.

ATTENTZIONE: Il simbolo, , se usato sul prodotto, serve ad avvertire

l’utente della presenza di importanti istruzioni di funzionamento e
manutenzione nella documentazione fornita con l’apparecchio.

Per informazioni su parametri di sicurezza, conformità alle normative,
compatibilità EMI/EMF, accessibilità e argomenti simili, fare riferimento alla Guida
alla conformità normativa e di sicurezza di Extron, cod. articolo 68-290-01, sul
sito web di Extron, www.extron.com.

Instrukcje bezpieczeństwa • Polska

OSTRZEŻENIE: Ten symbol, , gdy używany na produkt, ma na celu

poinformować użytkownika o obecności izolowanego i niebezpiecznego
napięcia wewnątrz obudowy produktu, który może stanowić zagrożenie
porażenia prądem elektrycznym.

UWAGI: Ten symbol, , gdy używany na produkt, jest przeznaczony do

ostrzegania użytkownika ważne operacyjne oraz instrukcje konserwacji
(obsługi) w literaturze, wyposażone w sprzęt.

Informacji na temat wytycznych w sprawie bezpieczeństwa, regulacji wzajemnej
zgodności, zgodność EMI/EMF, dostępności i Tematy pokrewne, zobacz Extron
bezpieczeństwa i regulacyjnego zgodności przewodnik, część numer 68-290-01,
na stronie internetowej Extron, www.extron.com.

Инструкция по технике безопасности • Русский

ПРЕДУПРЕЖДЕНИЕ: Данный символ, , если указан

на продукте, предупреждает пользователя о наличии
неизолированного опасного напряжения внутри корпуса
продукта, которое может привести к поражению электрическим
током.

Para obtener información sobre directrices de seguridad, cumplimiento
de normativas, compatibilidad electromagnética, accesibilidad y temas
relacionados, consulte la Guía de cumplimiento de normativas y seguridad de
Extron, referencia 68-290-01, en el sitio Web de Extron, www.extron.com.

ВНИМАНИЕ: Данный символ, , если указан на продукте,

предупреждает пользователя о наличии важных инструкций по
эксплуатации и обслуживанию в руководстве, прилагаемом к
данному оборудованию.

Для получения информации о правилах техники безопасности,
соблюдении нормативных требований, электромагнитной
совместимости (ЭМП/ЭДС), возможности доступа и других вопросах
см. руководство по безопасности и соблюдению нормативных
требований Extron на сайте Extron: , www.extron.com,
номер по каталогу - 68-290-01.

安全说明 • 简体中文

警告： 产品上的这个标志意在警告用户, 该产品机壳内有暴露的危险

电 压 ，有 触 电 危 险 。

注意： 产品上的这个标志意在提示用户, 设备随附的用户手册中有重

要的操作和维护(维修)说明。

关于我们产品的安全指南、遵循的规范、EMI/EMF 的兼容性、无障碍使
用的特性等相关内容，
敬请访问 Extron 网站 , www.extron.com，参见 Extron 安全规范指南，产品编号

68-290-01。

安全記事 • 繁體中文

警告: 若產品上使用此符 號，是為了提醒使用者，產品機殼內存在未隔離的危險

電壓，可能會導致觸電之風險。

注意 若產品上使用此符號，是為了提醒使用者，設備隨附的用戶手冊中有重要

的 操 作 和 維 護（ 維 修 ）説 明 。

有關安全性指導方針、法規遵守、EMI/EMF 相容性、存取範圍和相關主題的詳細資訊，
請瀏覽 Extron 網站：www.extron.com，然後參閱《Extron 安全性與法規遵守手
冊》，準則編號 68-290-01。

안전 지침 • 한국어

경고: 이 기호 가 제품에 사용될 경우, 제품의 인클로저 내에 있는

접지되지 않은 위험한 전류로 인해 사용자가 감전될 위험이 있음을
경고합니다.

주의: 이 기호 가 제품에 사용될 경우, 장비와 함께 제공된 책자에 나와

있는 주요 운영 및 유지보수(정비) 지침을 경고합니다.

안전 가이드라인, 규제 준수, EMI/EMF 호환성, 접근성, 그리고 관련 항목에 대한
자세한 내용은 Extron 웹 사이트(www.extron.com)의 Extron 안전 및 규제
준수 안내서, 68-290-01 조항을 참조하십시오.

Copyright

© 2021 Extron. All rights reserved. www.extron.com

Trademarks

All trademarks mentioned in this guide are the properties of their respective owners.
The following registered trademarks (®), registered service marks (SM), and trademarks (TM) are the property of RGBSystems, Inc. or Extron (see the
current list of trademarks on the Terms of Use page at www.extron.com):

Registered Trademarks (

®

)

Extron, Cable Cubby, ControlScript, CrossPoint, DTP, eBUS, EDID Manager, EDID Minder, eLink, Flat Field, FlexOS, Glitch Free, GlobalConfigurator,
GlobalScripter, GlobalViewer, Hideaway, HyperLane, IPIntercom, IPLink, KeyMinder, LinkLicense, LockIt, MediaLink, MediaPort, NAV,
NetPA, PlenumVault, PoleVault, PowerCage, PURE3, Quantum, ShareLink, Show Me, SoundField, SpeedMount, SpeedSwitch, StudioStation,
SystemINTEGRATOR, TeamWork, TouchLink, V-Lock, VideoLounge, VN-Matrix, VoiceLift, WallVault, WindoWall, XPA, XTP, XTPSystems, and ZipClip

Registered Service Mark

(SM)

: S3 Service Support Solutions

Trademarks (™

)

AAP, AFL (Accu-RATEFrameLock), ADSP(Advanced Digital Sync Processing), AVEdge, CableCover, CDRS(ClassD Ripple Suppression),
CodecConnect, DDSP(Digital Display Sync Processing), DMI (DynamicMotionInterpolation), DriverConfigurator, DSPConfigurator, DSVP(Digital
Sync Validation Processing), EQIP, Everlast, FastBite, Flex55, FOX, FOXBOX, IP Intercom HelpDesk, MAAP, MicroDigital, Opti-Torque,
PendantConnect, ProDSP, QS-FPC(QuickSwitch Front Panel Controller), RoomAgent, Scope-Trigger, SIS, SimpleInstructionSet, Skew-Free,
SpeedNav, Triple-Action Switching, True4K, True8K, Vector™ 4K, WebShare, XTRA, and ZipCaddy

FCC Class B Notice

NOTE: This device complies with part 15 of the FCC rules. Operation is subject to the

This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part15 of the FCC rules. These limits provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses,
and can radiate radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications. There is no
guarantee that interference will not occur. If this equipment does cause interference to radio
or television reception, which can be determined by turning the equipment off and on, you
are encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the

• Consult the dealer or an experienced radio/TV technician for help.

In order to maintain compliance with FCC regulations, shielded cables must be used with
this equipment. Operation with non-approved equipment or unshielded cables is likely to
result in interference to radio and TV reception. The user is cautioned that changes and
modifications made to the equipment without the approval of the manufacturer could void
the user’s authority to operate this equipment.

following two conditions: (1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that may
cause undesired operation.

receiver is connected.

Battery Notice

This product contains a battery. Do not open the unit to replace the battery. If the battery
needs replacing, return the entire unit to Extron (for the correct address, see the Extron
Warranty section on the last page of this guide).

CAUTION: Risk of explosion. Do not replace the battery with an incorrect type.

Dispose of used batteries according to the instructions.

ATTENTION : Risque d’explosion. Ne pas remplacer la pile par le mauvais type de

pile. Débarrassez-vous des piles usagées selon le mode d’emploi.

Conventions Used in this Guide

Notifications

The following notifications are used in this guide:

ATTENTION:

• Risk of property damage.

• Risque de dommages matériels.

NOTE: A note draws attention to important information.

Specifications Availability

Product specifications are available on the Extron website, www.extron.com.

Contents

Introduction............................................................ 1

About the ShareLink Pro 1100 ............................ 1

Features ............................................................. 2

Installation .............................................................. 4

Rear Panel Features and Cabling ........................ 4

Power Notifications ......................................... 5

HDMI Connection ........................................... 6

Reset Modes .................................................. 7

Front Panel Features and Cabling ....................... 8

Using the Standby Screen .................................. 9

Operation Using a Computer .......................... 10

Connecting a Computer to the

ShareLink Pro 1100 ......................................... 10

Connecting through an External WAP ........... 10

Connecting through a Network Hub,

Switch, or Router ......................................... 10

Downloading the ShareLink Pro 1100

Software .......................................................... 10

Using the ShareLink Pro 1100 Software ........... 12

Connecting to the ShareLink Pro .................. 12

Presenting content........................................ 13

Moderating a Presentation ............................ 14

Using the Embedded Web Page ....................... 15

Viewing a Presentation using WebView ......... 15

Presenting a Desktop using WebShare ......... 16

Using the Admin Page .................................. 17

SIS Configuration and Control ........................ 26

Host Device Connection ................................... 26

SIS Overview .................................................... 26

Host and Device Communication .................. 26

Error Responses ........................................... 26

Command and Response Tables Overview ... 27

Symbol Definitions ........................................ 27

Command and Response Tables for SIS

Commands ..................................................... 31

Expo and Streaming ..................................... 47

Reference Information ...................................... 53

Mounting .......................................................... 53

Tabletop Mounting ........................................ 53

Furniture Mounting........................................ 53

Rack Mounting ............................................. 53

Firmware Download .......................................... 54

Firewall Traversal............................................... 55

Troubleshooting ................................................ 56

Operation Using a Mobile Device ................... 20

Downloading ShareLink Pro 1100 App ............. 20

Using the ShareLink Pro 1100 App ................... 21

Connecting to a ShareLink Pro Unit .............. 21

Presenting Content ....................................... 22

App Menu..................................................... 23

Using iOS Screen Mirroring ............................... 24

Discovering a ShareLink Pro device on a

different subnet for Apple Screen Mirroring .. 25

viShareLink Pro 1100 • Contents

ShareLink Pro 1100 • Contents vii

Introduction

This section covers the following:

• About the ShareLink Pro 1100

• Features

About the ShareLink Pro 1100

The ShareLink Pro 1100 is a Wireless and Wired Collaboration Gateway that enables
anyone to present wireless or wired content from their computers, tablets, or smartphones
onto a display for easy collaboration.

It features streaming technology that supports simultaneous display of up to four content
sources, including an HDMI-connected device. The HDMI input supports wired connections
from any connected source in the room. To support a wide range of environments, the
ShareLink Pro 1100 has collaboration and moderator modes that facilitate both open and
restrictive environments.

The ShareLink Pro 1100 provides easy integration of AV and mobile devices into meeting,
huddle, collaboration, and presentation spaces.

Figure 1. ShareLink Pro 1100 Application Diagram

ShareLink Pro 1100 • Introduction 1

Features

• WebShare™ shares content via a Web browser — Enables content sharing via

a standard web browser, without the need to download software. This is ideal for users
who want to share content quickly without installing anything on their computer. Works
with Chrome browser supported on Windows, macOS, and Chrome operating systems.

• Wirelessly share content from mobile devices — Connect a wide variety of

devices to the system wirelessly or through a wired LAN connection.

• Provides full screen mirroring for all devices — Display the entire screen of your

device through the wireless collaboration gateway for more fluid and easy collaboration
sessions.

• Wireless and wired sources can collaborate simultaneously — HDMI input

enables wired users or sources to collaborate simultaneously with wireless users in the
same session.

• Supports Mac and Windows computers, as well as Apple and Android

tablets and smartphones

• Dedicated app provides consistent user experience across platforms —

Similar interface for all platforms makes it easy for users to assist one another or move
between devices regardless of how they connect and share content.

• View up to four pieces of content simultaneously from any connected user

— Fosters collaboration and discussion by comparing multiple sources concurrently
and reduces or eliminates the need to switch between sources for more effective
collaboration.

• HDMI output supports computer and video resolutions up to 4K —

Resolutions up to 4096x2160 with 4:4:4 chroma subsampling at 8 bits of color.

• H.264 Streaming Signage feature displays H.264 content on the

ShareLink Pro 1100 when users are not connected or sharing — Content
from Extron SME and SMP encoders and streaming media processors can be selected
as well as any H.264 live stream - H.264 Support LinkLicense required.

• Expo Mode enables the ShareLink Pro 1100 to display dynamic content

as an alternative to the welcome screens — Temporarily display H.264
streams, videos, or image content instead of BYOD shared content for unique events,
announcements, or signage - H.264 Support LinkLicense required.

• Compatible with TeamWork Show Me cables — Show Me cables provide

convenient connectivity and user input selection and control for TeamWork collaboration
systems. Visit the TeamWork System Builder to create a customized system for your
collaboration environment.

• HDCP compliant — Ensures display of content-protected media on HDMI input and

output for interoperability with other HDCP-compliant devices.

• EDID Minder automatically manages EDID communication between HDMI

connected devices — EDID Minder ensures that all sources power up properly and
reliably output content for display.

• Collaboration mode allows any attendee to display content and control

the presentation — Enables content display from any connected device to enhance
interactivity in brainstorming sessions, team meetings, and other collaborative
environments.

• Moderator mode ensures only approved users’ content is displayed —

Allows the moderator to select which users can access the display and how the content
is displayed.

ShareLink Pro 1100 • Introduction 2

• Display codes ensure content is delivered only to the selected display

devices — Randomly generated or user-defined display authentication codes prevent
unintentional sharing or display of content to an adjacent space.

• WebShare technology displays slide images on attendee’s personal devices

via a web browser — The ShareLink Pro 1100 enables meeting content to display on
a participant’s mobile device. This is ideal for attendees who cannot easily view the main
display.

• 128-bit data encryption — A variety of security protocols ensure that all content

transmitted between devices and the ShareLink Pro 1100 is fully encrypted and secure.

• Power over Ethernet (PoE+) allows the ShareLink Pro to receive power and

communication over a single Ethernet cable, eliminating the need for a
local power supply

• Dual Gigabit Ethernet — Provides two high-speed data links, enabling segmentation

of guest and private networks for fast and easy access to the Web or other network
resources.

• Fully customizable welcome screen — Multiple configuration options to show,

hide, or customize information on the welcome screen, so users can quickly connect and
begin sharing their content.

• Connects to an existing wireless network — Leverages an existing wireless

network infrastructure for the connection of mobile devices.

• Includes user-friendly software for screen mirroring, sharing, and advanced

control — Provides both an executable that does not require administrator access
rights and a version that can deployed by IT administrators.

• Video screen saver — The ShareLink Pro 1100 can be set to automatically mute

video and sync output to the display device when no active connections are detected,
automatically entering the display into standby mode to conserve energy, reducing costs
and promoting panel life.

• Front panel security lockout — Prevents unauthorized use in non-secure

environments. Set via PCS software.

• Easy setup and commissioning with Extron PCS – Product Configuration

Software — Conveniently configure multiple products using a single software application.

• Display control options including RS-232 and CEC over HDMI connection

• Contact closure remote control with tally output — Allows for automatic

operation by an optional occupancy sensor or remote selection of the input channel by a
button panel. +5 VDC is provided to light an LED to indicate the currently selected input.

• Automatic input cable equalization to 50 feet (15 meters) — Actively conditions

incoming HDMI signals to compensate for signal loss when using long HDMI cables, low
quality HDMI cables, and source devices with poor HDMI signal output.

• Compatible with Extron mounting solutions — Easy mounting with Extron low-

profile and under-desk mounts, under-table kits, and rack-shelf options.

• 1” (2.5 cm) high, half rack width metal enclosure — Compact, low-profile

enclosure allows discreet installation within a lectern or behind a flat panel display.

• Extron Pro Series Secure Control — The ShareLink Pro 1100 is designed to

work natively with Extron Pro Series control systems via it’s dedicated Secure Platform
Interface that provides encrypted communication at all times between an Extron Pro
Series control processor and the ShareLink Pro 1100 Collaboration Gateway.

ShareLink Pro 1100 • Introduction 3

Installation

Balanced Audio Output Unbalanced Audio Output

Do not tin the wires!

This section covers the following:

• Rear Panel Features and Cabling

• Front Panel Features and Cabling

• Using the Standby Screen

Rear Panel Features and Cabling

The following section covers rear panel features and cabling procedures. If mounting is
necessary before connecting cables, see Mounting on page 53.

POWER
12V

2.2A MAX

HDMI HDMI/CEC

AA

INPUT

BB

CC

OUTPUT

1

C T2C T3C T4C T G +V

CONTACT / TALLY

DD

OUTPUT

AUDIO

L

R

EE FF

COM

RS-232

Tx Rx G

RESET

+

A/PoE B

GG HH

LAN

Figure 2. Rear Panel

Power input — Connect the power supply (sold separately) to this two-pole captive screw

A

connector (see the Power Notifications on the next page for important information).

NOTES:

• Alternatively, the LAN A/PoE+ port can be used to power the ShareLink Pro via a

Power over Ethernet (PoE+) source device.

• If both power options are connected (12 V power supply and PoE+), 12 V power

has precedence.

HDMI input — Connect an HDMI source device to this input.

B

NOTE: For HDMI connections (B and C), use an Extron LockIt Cable Lacing Bracket

to secure the HDMI connector to the device (see HDMI Connection page 6).

HDMI output — Connect an HDMI display device to this female HDMI connector.

C

Contact/Tally Ports — (Optional) Connect push-button contact closure devices, such

D

as Show Me cables, to these connectors to enable input switching via contact closure.
Additionally, connect an OCS 100 occupancy sensor to automatically control the display to
power on and off.

Audio output — Connect a balanced or unbalanced stereo (or dual mono) line level audio

E

device to this 5-pole 3.5 mm captive screw connector. Wire the connector as shown below:

ATTENTION:

• For unbalanced audio, connect the sleeves to the ground contact. DO NOT

connect the sleeves to the negative (–) contacts.

• Pour l’audio asymétrique, connectez les manchons au contact au sol. Ne PAS

connecter les manchons aux contacts négatifs (–).

Tip

Ring

Sleeve(s)

Tip

Ring

Figure 3. Audio Output Captive Screw Connector Wiring

Left

Right

NO Ground Here

Sleeve(s)

NO Ground Here

Tip

Tip

Left

Right

ShareLink Pro 1100 • Installation 4

COM port (RS-232 endpoint control) — Connect an RS-232 capable endpoint, such

F

as a display, to this 3-pole captive screw connector.

Reset button and LED — Use this button to reset the device (see Reset Modes on

G

page 7 for details on the various resets and LED states).

LAN ports — Use an Ethernet cable to connect a network switch, hub, router, or PC to

H

these female RJ-45 connectors. The LAN A/PoE+ port can also be used to power the
ShareLink Pro via a Power over Ethernet (PoE+) source device.

NOTE:

Default protocol:

• IP address - LAN A: 192.168.253.254

• IP address - LAN B: 192.168.254.254

• Gateway IP address: 0.0.0.0

• Subnet mask: 255.255.255.0

LED indicators:

• Left LED (amber) indicates link speed:

1 blink per second: 10M
2 blinks per second: 100M
3 blinks per second: 1G

• Right LED (green) indicates a link is active

• DNS address: 0.0.0.0

• DHCP: LAN A: On, LAN B: Off

• Link speed and duplex level:

autodetected

Power Notifications

ATTENTION:

• If not provided with a power supply, this product is intended to be supplied by a UL

Listed power source marked “Class 2” or “LPS” and rated output 12Vdc, minimum

2.2A, or 56 Vdc (PoE+), minimum 0.8 A.

• Si le produit n’est pas fourni avec une source d’alimentation, il doit être alimenté

par une source d’alimentation certifiée UL de classe 2 ou LPS, avec une tension
nominale 12 Vdc, 2,2 A minimum, ou 56 Vdc (PoE+), 0,8 A minimum.

• Unless otherwise stated, the AC/DC adapters are not suitable for use in air handling

spaces or in wall cavities.

• Sauf mention contraire, les adaptateurs AC/DC ne sont pas appropriés pour une

utilisation dans les espaces d’aération ou dans les cavités murales.

• The installation must always be in accordance with the applicable provisions of

National Electrical Code ANSI/NFPA 70, article 725 and the Canadian Electrical
Code part 1, section 16. The power supply shall not be permanently fixed to a
building structure or similar structure.

• Cette installation doit toujours être en accord avec les mesures qui s’applique

au National Electrical Code ANSI/NFPA70, article725, et au Canadian Electrical
Code, partie1, section16. La source d’alimentation ne devra pas être fixée de
façon permanente à une structure de bâtiment ou à une structure similaire.

• Power over Ethernet (PoE) is intended for indoor use only. It is to be connected

only to networks or circuits that are not routed to the outside plant or building.

• L’alimentation via Ethernet (PoE) est destinée à une utilisation en intérieur

uniquement. Elle doit être connectée seulement à des réseaux ou des circuits qui
ne sont pas routés au réseau ou au bâtiment extérieur.

ShareLink Pro 1100 • Installation 5

HDMI Connection

1

To secure the HDMI cable to the HDMI input connector, use an Extron LockIt Cable Lacing
Bracket and a tie wrap.

3

3

4

2

5

Figure 4. Installing the LockIt Cable Lacing Bracket

1. Plug the HDMI cable into the panel connection (see figure 4, 1).

2. Loosen the HDMI connection mounting screw from the panel (2) enough to allow the

LockIt to be placed over it. The screw does not have to be removed.

3. Place the LockIt on the screw and against the HDMI connector (3), and then tighten

the screw to secure the bracket.

4. Loosely place the included tie wrap around the HDMI connector and the LockIt (4).

5. While holding the connector securely against the cable lacing bracket, use pliers or

similar tools to tighten the tie wrap, then remove any excess length (5).

ATTENTION:

• Connect and pull the tie wraps until they are secure. Do not overtighten.

• Connectez et tirez les serre-câbles jusqu’à ce qu’ils soient sécurisés. Ne pas

trop serrer.

ShareLink Pro 1100 • Installation 6

Reset Modes

The rear panel Reset button can activate four different reset modes (see the table below for a summary
of each reset mode and LED state).

NOTE: Review the reset modes carefully. Some reset modes delete all user-loaded content.

Reset Mode Summary

Mode Activation Result

Factory Firmware Reset

(mode 1)

Resets the firmware to the
factory version temporarily if an
incompatibility issue arises with

the current firmware.

Reset Factory Defaults

(mode 3)

Resets all device settings to

default values but retains

user-loaded files and IP settings.

NOTE: This reset is the

equivalent of SIS command
ZXXX (see page 45)

IP Settings Reset

(mode 4)

Resets the IP settings back to

factory defaults.

Hold down the recessed Reset button
while applying power to the device.

NOTE: After this reset, update the

device with the latest firmware
version. Do not operate the
device with the firmware version
that results from this reset.

Hold down the Reset button (for about
3 seconds) until the Reset LED blinks
once. Then, press the Reset button
again momentarily (<1 second).

Hold down the Reset button for
about 6 seconds until the Reset LED
blinks twice (once at 3 seconds, then
twice at 6 seconds). Then, within one
second, press the Reset button again
momentarily (for <1 second).

NOTE: Nothing happens if the

button is not pressed within one
second.

The device reverts to the factory default
firmware for a single power cycle. All user files
and settings are maintained.

NOTE: If this reset was made by mistake

or is no longer desired, cycle power
to the device again to restore the
firmware version running prior to the
reset.

The device reverts all settings to the default
values except:

• IP-related settings

• User-loaded files and configurations

NOTE:

• This mode does not affect

passwords.

• The Reset LED blinks four times in

quick succession during the reset,
then remains on.

The device reverts IP settings to the default
values.

• ARP capability is enabled.

• IP address, subnet mask, gateway address,

and port mapping reset to the default value.

• DHCP is enabled for LAN A, and disabled

for LAN B.

• Events are disabled.

NOTE: The Reset LED blinks four times

in quick succession during the reset,
then remains on.

Reset to Factory Defaults

(mode 5)

Resets the device to default

configuration.

NOTE: This reset is the

equivalent of SIS command
ZQQQ (see page 45)

Hold down the Reset button for about
9 seconds until the Reset LED blinks
three times (once at 3 seconds, twice
at 6 seconds, and thrice at 9 seconds).
Then, within one second, press the

Reset button again momentarily (for

<1 second).

NOTE: Nothing happens if the

button is not pressed within one
second.

The device reverts user settings to the factory
default values (firmware excluded).

• All user modifiable configuration is reset

to default values, including IP settings and
real-time adjustments.

• All user loaded files are deleted.

NOTE:

• Admin password resets to extron

• The Reset LED blinks four times in

quick succession during the reset,
then remains on.

ShareLink Pro 1100 • Installation 7

Front Panel Features and Cabling

AA

BB DD

EE

FF

CC

CONFIG

HDMI

WINDOW

Figure 5. Front Panel

Power LED indicator — Lights green when the unit is powered on.

A

Config USB port (future use)

B

HDMI input selection buttons — Use these buttons to select between HDMI window

C

mode and pass-through mode. These modes determine how the HDMI input is
presented on the output (see below for details).

NOTE: Selection of one mode deselects the other mode.

• HDMI Window button – Activates HDMI window mode, which displays the HDMI

input source in addition to or alongside any content currently being shared by client
devices.

NOTE: Maximum output resolution for this mode is 4K @ 30Hz.

• HDMI Pass-Through button – Activates HDMI pass-through mode, which routes

the HDMI input signal directly to the HDMI output unaltered. In this mode, neither
the status bar nor decoder input streams are shown on the output.

NOTE: Maximum output resolution for this mode is 4K @ 60Hz.

HDMI

PASS-THROUGH

HDMI DECODER

SIGNAL

HDCP

HD WIN
STANDBY
SCREEN

OUTPUTINPUT

HD PASS

DECODER

USB

1 2

ShareLink Pro 1100

Input LED indicators:

D

• HDMI Signal LED – Lights green when an HDMI signal is detected.

• Decoder Signal LED – Lights green when one stream is detected. Flashes green

when more than one stream is detected at the same time.

• HDCP LED – Lights green when the source signal is encrypted. Turns off when

input signal is not encrypted or when HDCP authorization is disabled.

Output LED indicators — These LEDs light green when the source signals are present

E

and active on the output.

• HD Win – Lights green when the HDMI source is active on the output in HDMI

window mode. Lights amber if HDMI pass-through mode is activated after originally
being in window mode.

• Decoder – Lights green when at least one stream is active on the output. Lights

amber if HDMI pass-through mode is activated after at least one stream was active
on the output.

• Standby Screen – Lights green when the standby screen is active on the output.

Lights amber if HDMI pass-through mode is activated while the ShareLink Pro
output displays the standby screen.

NOTE: The standby screen images are displayed only when HDMI and decoder

sources are not active.

• HD Pass – Lights green when the HDMI source is active on the output in pass-

through mode.

USB ports (future use)

F

ShareLink Pro 1100 • Installation 8

Using the Standby Screen

Once the ShareLink Pro 1100 is connected and powered on, the standby screen appears
on the display:

11

Figure 6. Standby Screen

Hostname — Use this hostname to identify and access the ShareLink Pro 1100 during

1

connection.

IP Address A and IP Address B — Use this IP address to identify and access the

2

ShareLink Pro 1100 during connection and to download the ShareLink Pro client
software.

Login code — Use this code to connect to the ShareLink Pro 1100 using the software.

3

This code can be customized or disabled via the Product Configuration Software (PCS).

Time — The time format can be adjusted via the Product Configuration Software (PCS).

4

NOTE:

• The standby screen background can be changed using PCS. For best results,

make sure the desired background image matches the display output resolution.

• The status bar at the bottom of the standby screen (showing the IP addresses,

hostname, and login code) is overlaid over the background image. Ensure that this
portion of the background image does not contain important information as it will
be covered by the status bar.

22

33

44

ShareLink Pro 1100 • Installation 9

Operation Using a Computer

Users can present from a Windows or Mac computer using the ShareLink Pro 1100
software. This section covers the following:

• Connecting a Computer to the ShareLink Pro 1100

• Downloading the ShareLink Pro 1100 Software

• Using the ShareLink Pro 1100 Software

• Using the Embedded Web Page

Connecting a Computer to the ShareLink Pro 1100

There are two ways to connect a computer to the ShareLink Pro 1100:

• Wirelessly, through an external WAP

• Wired through a network device

See the following instructions for your preferred connection method.

Connecting through an External WAP

1. Ensure that the external WAP and the ShareLink Pro 1100 are

wired to the same network.

2. Ensure that the ShareLink Pro 1100 is powered on and that

wireless network capability is enabled on your computer.

3. Open the wireless networks on your PC and connect to the

external WAP.

Connecting through a Network Hub, Switch, or Router

1. Ensure that your computer is connected to the network through a hub, switch, or router.

2. Connect the RJ-45 connector of the ShareLink Pro 1100 to the network device using

an RJ-45 cable.

Downloading the ShareLink Pro 1100 Software

The ShareLink Pro 1100 software can be downloaded from the embedded web page or
from the Extron website. Follow the instructions below for your preferred download method.

NOTE: For other details on the embedded web page, see Using the Embedded Web

Page on page 15.

Downloading the software from the embedded web pages

1. Ensure that your computer is connected to the ShareLink Pro 1100 device, either

through Wi-Fi or through a physical network connection. The computer and the
ShareLink Pro 1100 must be on the same network.

2. Open your web browser and enter the ShareLink Pro IP address into the browser.

NOTE: The IP address is shown on the standby screen (see figure 6, 1 on page 9).

ShareLink Pro 1100 • Operation Using a Computer 10

The ShareLink Pro 1100 landing page opens on the browser:

11

Figure 7. ShareLink Pro Landing Page

3. Mac users: Click Download (1), or follow the instructions under Screen Mirror (2) to

share your screen without downloading the software.

NOTE: macOS users: The .app software file is embedded in a .zip file. Some

browsers automatically extract (unzip) the .app file. However, in some cases, the
user may need to extract the file.

Windows users: Click Download (1), and submit any required information to run the
executable (.exe) file.

NOTE: Windows users:

• If audio configuration is required, the ShareLink Pro

software displays the notification shown at right.
Click Yes to allow the ShareLink Pro software to
make the necessary audio configuration.

• If an audio driver is required, the software will also

ask for permission to install the Extron virtual audio
driver. If you choose not to install the driver, you may
do so later by clicking the information icon on the
Share Screen (see figure 11, 6, on page 13).

22

Downloading the software from the Extron website

1. On the Extron website, go to the Download tab and click Software (see figure 8, 1).

Figure 8. Download Page on the Extron Website

2. Click the S link (see figure 9, 1 on the next page).

ShareLink Pro 1100 • Operation Using a Computer 11

Figure 9. Software Download Link

3. Locate the ShareLink Pro software for your operating system and click Download (2).

4. Submit any required information to start the download. Note where the file is saved.

5. Open the saved executable (.exe) file.

6. Follow the instructions that appear on the screen to install the program.

Using the ShareLink Pro 1100 Software

Connecting to the ShareLink Pro

If the software is not yet connected to the ShareLink Pro device, follow these steps:

1. Open the ShareLink Pro 1100 software. The software searches for available devices on your

network and lists them in the All panel.

2. Click the desired ShareLink Pro 1100 device (see the standby screen for the device name).

11

22

Figure 10. ShareLink Pro Devices List

NOTE:

• If your ShareLink unit is not listed, click the refresh button ( ).

• If the device is still not listed, go to the Manually Added tab and select the add

( ) icon. Enter the hostname or IP address as instructed on the app screen.

3. When prompted, enter the login code and click Connect.

NOTE: The login code is shown on the standby screen (see figure 6 on page 9).

When connection is established, the Share screen appears (see figure 11 on the next page).

ShareLink Pro 1100 • Operation Using a Computer 12

Presenting Content

• Disconnect from Device - Click this button to

- Click this

button to clear all shared content from the output and

Use the Share screen to present your computer screen on the display device.

NOTE:

• Up to four presenters can stream content simultaneously. The ShareLink Pro

automatically arranges the incoming presentations side by side on the display.

• A moderator can control the content presented by participants during a session

(see Moderating a Presentation on the next page for details).

44

55

66

11

Figure 11. Share Screen

Mirror Screen — Click this button to automatically mirror your computer screen on the

1

display device. Select Stop Presenting to stop the presentation.

Mirror Application — Click this button to open a sub-menu showing all the programs

2

and applications currently running on your computer. Select a program or application to
automatically mirror it on the display.

Share Image or Video — Click this button to navigate to a specific video or image file

3

on your computer. Double-click the video or image file to present it on the display.

NOTE:

The following file formats are supported:

• Image: BMP, JPG, PNG, TIFF

• Video: 264, AVI, M2T, M2TS, M4V, MKV, MOV, MP4, MPG, SDP, TS

The following codecs are supported:

• Video: MPEG-2, MPEG4/XviD (Simple Profile), H.264 (Baseline, Main, High,

Stereo SEI Profile), VC1 (Simple, Main, Advanced Profile), WEBM VP8, MJPEG
VP8 (Mirror Screen feature only)

• Audio: AAC-LC (MPEG-2 part 7, MPEG-4 part 3, sub part 4 and part 14,

MP4 mono or stereo audio, max 384 kbps)
PCM mono or stereo 16 kHz to 96 kHz, 16-bit to 32-bit
OPUS (Mirror Screen feature only)

22

33

View Presentation — Click this tab to view the ongoing presentation on your screen.

4

Disconnect — Click this tab to see these disconnection options:

5

Information — This button is only shown if an appropriate audio driver has not been

6

installed. Click this button and follow the on-screen instructions to install the driver.

disconnect from the ShareLink Pro.

• Disconnect Everyone & End Session

disconnect all users from the ShareLink Pro.

ShareLink Pro 1100 • Operation Using a Computer 13