Extron IPCP Pro Q xi User Manual

Download

User Guide

IP Link Pro® Products

IPCP Pro Q xi and xi Series

IP Link Pro Control Processors

68-3496-01 Rev. A

07 20

Safety Instructions

Safety Instructions • English

WARNING: This symbol, ,when used on the product, is intended to alert the user of the presence of uninsulated dangerous voltage within the product’s enclosure that may present a risk of electric shock.

ATTENTION: This symbol, , when used on the product, is intended

to alert the user of important operating and maintenance (servicing) instructions in the literature provided with the equipment.

For information on safety guidelines, regulatory compliances, EMI/EMF compatibility, accessibility, and related topics, see the Extron Safety and Regulatory Compliance Guide, part number 68-290-01, on the Extron website, www.extron.com.

Sicherheitsanweisungen • Deutsch

WARNUNG: Dieses Symbol auf dem Produkt soll den Benutzer

darauf aufmerksam machen, dass im Inneren des Gehäuses dieses Produktes gefährliche Spannungen herrschen, die nicht isoliert sind und die einen elektrischen Schlag verursachen können.

VORSICHT: Dieses Symbol auf dem Produkt soll dem Benutzer in

der im Lieferumfang enthaltenen Dokumentation besonders wichtige Hinweise zur Bedienung und Wartung (Instandhaltung) geben.

Weitere Informationen über die Sicherheitsrichtlinien, Produkthandhabung, EMI/EMF-Kompatibilität, Zugänglichkeit und verwandte Themen finden Sie in den Extron-Richtlinien für Sicherheit und Handhabung (Artikelnummer 68-290-01) auf der Extron-Website, www.extron.com.

Istruzioni di sicurezza • Italiano

AVVERTENZA: Il simbolo, , se usato sul prodotto, serve ad

avvertire l’utente della presenza di tensione non isolata pericolosa all’interno del contenitore del prodotto che può costituire un rischio di scosse elettriche.

ATTENTZIONE: Il simbolo, , se usato sul prodotto, serve

ad avvertire l’utente della presenza di importanti istruzioni di funzionamento e manutenzione nella documentazione fornita con l’apparecchio.

Per informazioni su parametri di sicurezza, conformità alle normative, compatibilità EMI/EMF, accessibilità e argomenti simili, fare riferimento alla Guida alla conformità normativa e di sicurezza di Extron, cod. articolo 68-290-01, sul sito web di Extron, www.extron.com.

Instrukcje bezpieczeństwa • Polska

OSTRZEŻENIE: Ten symbol, , gdy używany na produkt, ma

na celu poinformować użytkownika o obecności izolowanego i niebezpiecznego napięcia wewnątrz obudowy produktu, który może stanowić zagrożenie porażenia prądem elektrycznym.

UWAGI: Ten symbol, , gdy używany na produkt, jest przeznaczony

do ostrzegania użytkownika ważne operacyjne oraz instrukcje konserwacji (obsługi) w literaturze, wyposażone w sprzęt.

Informacji na temat wytycznych w sprawie bezpieczeństwa, regulacji wzajemnej zgodności, zgodność EMI/EMF, dostępności i Tematy pokrewne, zobacz Extron bezpieczeństwa i regulacyjnego zgodności przewodnik, część numer 68-290-01, na stronie internetowej Extron, www.extron.com.

Instrucciones de seguridad • Español

ADVERTENCIA: Este símbolo, , cuando se utiliza en el producto,

avisa al usuario de la presencia de voltaje peligroso sin aislar dentro del producto, lo que puede representar un riesgo de descarga eléctrica.

ATENCIÓN: Este símbolo, , cuando se utiliza en el producto, avisa

al usuario de la presencia de importantes instrucciones de uso y mantenimiento recogidas en la documentación proporcionada con el equipo.

Para obtener información sobre directrices de seguridad, cumplimiento de normativas, compatibilidad electromagnética, accesibilidad y temas relacionados, consulte la Guía de cumplimiento de normativas y seguridad de Extron, referencia 68-290-01, en el sitio Web de Extron, www.extron.com.

Instructions de sécurité • Français

AVERTISSEMENT : Ce pictogramme, , lorsqu’il est utilisé sur le

produit, signale à l’utilisateur la présence à l’intérieur du boîtier du produit d’une tension électrique dangereuse susceptible de provoquer un choc électrique.

ATTENTION : Ce pictogramme, , lorsqu’il est utilisé sur le produit,

signale à l’utilisateur des instructions d’utilisation ou de maintenance importantes qui se trouvent dans la documentation fournie avec le matériel.

Pour en savoir plus sur les règles de sécurité, la conformité à la réglementation, la compatibilité EMI/EMF, l’accessibilité, et autres sujets connexes, lisez les informations de sécurité et de conformité Extron, réf. 68-290-01, sur le site Extron, www.extron.com.

Инструкция по технике безопасности • Русский

ПРЕДУПРЕЖДЕНИЕ: Данный символ, , если указан

на продукте, предупреждает пользователя о наличии неизолированного опасного напряжения внутри корпуса продукта, которое может привести к поражению электрическим током.

ВНИМАНИЕ: Данный символ, , если указан на продукте,

предупреждает пользователя о наличии важных инструкций по эксплуатации и обслуживанию в руководстве, прилагаемом к данному оборудованию.

Для получения информации о правилах техники безопасности, соблюдении нормативных требований, электромагнитной совместимости (ЭМП/ЭДС), возможности доступа и других вопросах см. руководство по безопасности и соблюдению нормативных требований Extron на сайте Extron: ,

www.extron.com, номер по каталогу - 68-290-01.

安全说明 • 简体中文

警告：产品上的这个标志意在警告用户该产品机壳内有暴露的危险电压，

有触电危险。

注意：产品上的这个标志意在提示用户设备随附的用户手册中有

重要的操作和维护(维修）说明。

关于我们产品的安全指南、遵循的规范、EMI/EMF 的兼容性、无障碍使用的特性等相关内容，敬请访问 Extron 网站 , www.extron.com，参见

Extron 安全规范指南，产品编号 68-290-01。

安全記事 • 繁體中文

안전 지침 • 한국어

警告: 若產品上使用此符號，是為了提醒使用者，產品機殼內存在著

可能會導致觸電之風險的未絕緣危險電壓。

注意若產品上使用此符號，是為了提醒使用者，設備隨附的用戶手冊中有

重要的操作和維護（維修）説明。

有關安全性指導方針、法規遵守、EMI/EMF 相容性、存取範圍和相關主題的詳細資訊，請瀏覽 Extron 網站：www.extron.com，然後參閱《Extron 安全性與法規遵守手冊》，準則編號 68-290-01。

安全上のご注意 • 日本語

警告: この記号が製品上に表示されている場合は、筐体内に絶縁されて

いない高電圧が流れ、感電の危険があることを示しています。

注意:この記号が製品上に表示されている場合は、本機の取扱説明書

に記載されている重要な操作と保守(整備)の指示についてユーザーの注意を喚起するものです。

安全上のご注意、法規厳守、EMI/EMF適合性、その他の関連項目については、エクストロンのウェブサイト www.extron.com より『 Extron Safety and Regulatory Compliance Guide』 ( P/N 68-290-01) をご覧ください。

경고: 이 기호 가 제품에 사용될 경우, 제품의 인클로저 내에 있는

접지되지 않은 위험한 전류로 인해 사용자가 감전될 위험이 있음을 경고합니다.

주의: 이 기호 가 제품에 사용될 경우, 장비와 함께 제공된 책자에 나와

있는 주요 운영 및 유지보수(정비) 지침을 경고합니다.

안전 가이드라인, 규제 준수, EMI/EMF 호환성, 접근성, 그리고 관련 항목에 대한 자세한 내용은 Extron 웹 사이트(www.extron.com)의 Extron 안전 및 규제 준수 안내서, 68-290-01 조항을 참조하십시오.

Trademarks

All trademarks mentioned in this guide are the properties of their respective owners. The following registered trademarks (®), registered service marks (SM), and trademarks (™) are the property of RGB Systems, Inc. or

Extron Electronics (see the current list of trademarks on the Terms of Use page at www.extron.com):

Registered Trademarks (®)

Extron, Cable Cubby, ControlScript, CrossPoint, DTP, eBUS, EDID Manager, EDID Minder, eLink, Flat Field, FlexOS, Glitch Free, GlobalConﬁgurator, GlobalScripter, GlobalViewer, Hideaway, HyperLane, IPIntercom, IPLink, KeyMinder, LinkLicense, LockIt, MediaLink, MediaPort, NAV, NetPA, PlenumVault, PoleVault, PowerCage, PURE3, Quantum, ShareLink, Show Me, SoundField, SpeedMount, SpeedSwitch, StudioStation, SystemIntegrator, TeamWork, TouchLink, V-Lock, VideoLounge, VN-Matrix, VoiceLift, WallVault, WindoWall, XPA, XTP, XTPSystems, and ZipClip

Registered Service Mark

(SM)

: S3 Service Support Solutions

Trademarks (™)

AAP, AFL (Accu-RATE Frame Lock), ADSP (Advanced Digital Sync Processing), Auto-Image, AVEdge, CableCover, CDRS (ClassD Ripple Suppression), Codec Connect, DDSP (Digital Display Sync Processing), DMI (Dynamic Motion Interpolation), DriverConﬁgurator, DSPConﬁgurator, DSVP (Digital Sync Validation Processing), EQIP, Everlast, FastBite, Flex55, FOX, FOXBOX, IPIntercom HelpDesk, MAAP, MicroDigital, Opti-Torque, PendantConnect, ProDSP, QS-FPC (QuickSwitch Front Panel Controller), Room Agent, Scope-Trigger, SIS, SimpleInstructionSet, Skew-Free, SpeedNav, Triple-Action Switching, True4K, True8K, Vector™ 4K, WebShare, XTRA, and ZipCaddy

FCC Class A Notice

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part15 of the FCC rules. The ClassA limits provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause interference. This interference must be corrected at the expense of the user.

NOTE: For more information on safety guidelines, regulatory compliances,

EMI/EMF compatibility, accessibility, and related topics, see the Extron Safety and

Regulatory Compliance Guide on the Extron website.

Battery Notice

This product contains a battery. Do not open the unit to replace the battery. If the battery needs replacing, return the entire unit to Extron (for the correct address, see the Extron Warranty section on the last page of this guide).

CAUTION: Risk of explosion. Do not replace the battery with an incorrect type. Dispose

of used batteries according to the instructions.

ATTENTION : Risque d’explosion. Ne pas remplacer la pile par le mauvais type de pile.

Débarrassez-vous des piles usagées selon le mode d’emploi.

Conventions Used in this Guide

Notiﬁcations

The following notiﬁcations are used in this guide:

CAUTION: Risk of minor personal injury. ATTENTION : Risque de blessuremineure.

ATTENTION:

• Risk of property damage.

• Risque de dommages matériels.

NOTE: A note draws attention to important information.

TIP: A tip provides a suggestion to make working with the application easier.

Software Commands

Commands are written in the fonts shown here:

^AR Merge Scene,,Op1 scene 1,1 ^B 51 ^W^C

[01] R 0004 00300 00400 00800 00600 [02] 35 [17] [03]

E X! *X1&* X2)* X2#* X2! CE}

NOTE: For commands and examples of computer or device responses mentioned

in this guide, the character “0” is used for the number zero and “O” is the capital letter “o.”

Computer responses and directory paths that do not have variables are written in the font shown here:

Reply from 208.132.180.48: bytes=32 times=2ms TTL=32

C:\Program Files\Extron

Variables are written in slanted form as shown here:

ping xxx.xxx.xxx.xxx —t

SOH R Data STX Command ETB ETX

Selectable items, such as menu names, menu options, buttons, tabs, and ﬁeld names are written in the font shown here:

From the File menu, select New. Click the OK button.

Specifications Availability

Product speciﬁcations are available on the Extron website, www.extron.com.

Extron Glossary of Terms

A glossary of terms is available at http://www.extron.com/technology/glossary.aspx.

Contents Contents

Introduction ...................................................1

Before You Begin ................................................ 1

What This Guide Covers ................................. 1

Conventions Used in This Guide ..................... 1

Important Information You Need Before

Installation ..................................................... 1

About the IPCPProxiSeries .............................. 2

Features ......................................................... 3

Feature Summary Table .................................. 5

Application Diagrams .......................................... 6

Device Control .................................................... 8

About Global Conﬁgurator (with

GCProfessional and GCPlus Modes) ............... 8

About Global Scripter ......................................... 8

About Additional Software Used to Deploy

Conﬁgurations from LAN to Products on an

AVLAN.............................................................. 9

PC System Requirements ................................... 9

Hardware Features and Installation .........10

Setup Checklist: How to Proceed With

Installation ....................................................... 10

Get Ready .................................................... 10

Mount and Cable All Devices ........................ 11

Set Up the Control Processor, Touchpanels,

and Network Button Panels for Network

Communication ........................................... 11

Conﬁgure or Program the Control Processor,

Touchpanels, and Network Button Panels ... 12

Test and Troubleshoot................................... 13

Network Communication Setup ........................ 13

Front Panel Features ......................................... 14

IPCP Pro PCS1 xi-Speciﬁc Front Panel

Features ...................................................... 16

IR Learning Receiver ..................................... 16

Reset Features ............................................. 17

Mounting the IPCPProxiSeries ....................... 17

Mounting Options ......................................... 17

UL Rack Mounting Guidelines ....................... 17

Rear Panel Features of the DIN Rail Model .... 18

Mounting an IPCP DIN Rail Unit to a

DIN Rail ....................................................... 18

Ports, Addressing, and Connections ................. 19

Rear Panels — Rack Mount Models

Without AV LAN ........................................... 20

Rear Panels — Rack Mount Models

With AV LAN ................................................ 21

Front Panel — DIN Rail Model ...................... 22

Power Connections ...................................... 23

Bidirectional Control and Communication

Connections and Features ........................... 28

Unidirectional Control and Communication

Connections ................................................ 33

Additional Control Ports ................................ 35

Resetting the Unit ............................................. 49

Software-Based

Conﬁguration and Control .........................52

Conﬁguration and Control: an Overview ............ 52

Basic Setup Steps: a Guide to this Section

and Other Resources ...................................... 53

Downloading the Software and Getting Started ... 54

Locating Software, Firmware, and

Driver Files on the Extron Website ................ 54

Obtaining Control Drivers .............................. 55

Things to Do After Installing GC and

Before Starting a Project .............................. 56

Using GC: Helpful Tips ................................. 56

Troubleshooting ................................................ 57

Power Connections ...................................... 57

Data Connections ......................................... 58

Device Control Connections and

Conﬁguration ............................................... 58

eBUS Connections and Conﬁguration ........... 59

IPCP Pro xi Series • Contents vii

Reference Information ...............................60

Network Port Requirements and Licensed

Third-Party Software ........................................ 60

File Types: a Key to Extron-speciﬁc

File Names ...................................................... 60

Secure Sockets Layer (SSL) Certiﬁcates ........... 61

IEEE 802.1X Certiﬁcates ................................... 62

Certiﬁcate File Requirements......................... 62

Private Key File Requirements ....................... 63

SNMP .............................................................. 63

Unmounting a DIN Rail Unit .............................. 64

Firmware Updates .......................................65

Determining the Firmware Version ..................... 65

Using Toolbelt Software ................................ 65

Using a Browser ........................................... 65

Updating the Firmware ..................................... 66

Locating and Downloading the Firmware ...... 66

Installing Firmware ........................................ 66

IPCP Pro xi Series • Contents viii

Introduction

This section covers the following basic information you should know about this guide and the product before installation:

• Before You Begin

• About the IPCPProxi Series

• Application Diagrams

• Device Control

• About Global Configurator (with GCProfessional and GC Plus Modes)

• About Global Scripter

• PC System Requirements

Before You Begin

What This Guide Covers

This user guide provides instructions for an experienced installer to install an Extron IPCPProQxi and xi Series IP Link Pro Control Processor. This guide provides detailed information and recommends best practices for cabling the control processor. It provides a brief overview of the conﬁguration process, and reference information.

Conﬁgure the control processor using Extron Global Conﬁgurator software running in GlobalConﬁgurator Professional (GCProfessional) or Global Conﬁgurator Plus (GCPlus) mode, or program it using Global Scripter. This guide does not contain instructions on detailed software-related setup steps or details of conﬁguration within the software: those are covered in the Global Conﬁgurator Help File, the Global Scripter Help File, and help ﬁles for related programs. The software help ﬁles describe how to use each program to download drivers, add AV devices to a conﬁguration, conﬁgure basic functions, and set up schedules, macros, e-mail alerts, touchpanel button conﬁgurations, and the like.

Conventions Used in This Guide

• Throughout this guide these products are also referred to as the “IPCP,”

“IPCPProQxi,” “IPCPProxi,” or “control processor.” The xi models feature LAN ports, Qxi models feature both LAN and AV LAN ports.

• Global Configurator software is referred to as “GC,” which can be run in Global

Configurator Professional mode (“GCProfessional”) or Global Configurator Plus mode (“GCPlus”).

• Global Scripter is sometimes referred to as “GS.”

• The GlobalViewer Enterprise application is sometimes referred to as “GVE.”

• Unless otherwise noted, in images of software or web pages, circled numbers

correspond to the like-numbered procedural steps.

Important Information You Need Before Installation

The order and types of setup tasks for the IPCPProxi Series control processors and TouchLinkPro touchpanels are important. Pay close attention to them. Follow the setup checklist in the Hardware Features and Installation section starting on page10.

IPCP Pro Q xi and xi Series • Introduction 1

About the IPCPProxiSeries

The IPCPProxiSeries Control Processors integrate Ethernet connection into AV systems to allow users to remotely control, monitor, and troubleshoot AV equipment, including display devices, switchers, source devices, and various other items such as lights, a projector lift, or a screen motor. They can be used in a distributed control system environment or as stand-alone control processors. Some models (such as the IPCPPro550xi and IPCPPro555Qxi) also have the ability to power devices that accept 12VDC.

This series of control processors offers increased deployment speed, improved runtime performance, support for the Extron ControlScript sandbox, and increased memory to accommodate more complex projects.

Figure 1. IPCPPro250xi (Left), IPCPPro350xi (Center), IPCPPro550xi (Right)

IPCPProxi Control Processors with AV LAN provide a secure network dedicated for the connection and isolation of AV devices.

Figure 2. Models with Dedicated AV LAN Ports:

IPCPPro355DRQxi (Left), IPCPPro555Qxi (Right)

The IPCPProPCS1xi provides a controlled AC power output which can be monitored and controlled, along with a circuit breaker that provides overcurrent protection to the connected device.

Figure 3. IPCPProPCS1xi

CAUTION: This product is intended for indoor use only. ATTENTION : Ce produit est exclusivement adapté à un usage intérieur.

NOTE: The IPCPProPCS1xi is intended to be used with Extron Electronics products

only.

An IPCPProxiSeries control processor is the centerpiece of a control system that features Extron TouchLinkPro Touchpanels, or Extron eBUS button panels connected to the eBUS port on the control processor. The IPCP supports multiple TouchLinkPro touchpanels over a standard Ethernet network. The touchpanels provide a convenient interface for controlling

IPCP Pro Q xi and xi Series • Introduction 2

Features

the IPCP, which, in turn, controls the other system components. Another option is to use a third-party device such as a touchpanel or tablet in conjunction with Extron LinkLicense.

NOTE: GUI Designer software is used to design the user interface layout of any Extron

TouchLinkPro touchpanel or third-party touch interface that is used with the IPCP.

Use the Extron Toolbelt software to discover and manage the IPCPProxi control processor and other Extron control products. Conﬁgure the control processor using GCProfessional or GC Plus, or program it using Global Scripter (GS). Once you have set up how you want it to work (set up IP addresses and functions, assigned drivers to ports, conﬁgured relays and digital input or output), that information is saved to a project conﬁguration ﬁle that is built and uploaded into the IPCP and to any optional TouchLinkPro touchpanels.

The IPCPProxiSeries integrates seamlessly with Extron GlobalViewer Enterprise software and Extron Control for Web, iOS, and Android for remote control applications.

General features

Faster microprocessors and expanded memory — These models offer increased project upload speeds, faster runtime performance, and the ability to create more sophisticated projects.

• IPCPProxi models — 1 GB of RAM, 8 GB of flash memory

• IPCPProQxi models (models with AV LAN ports) — 2 GB of RAM, 8 GB of flash

memory, quad-core processor

Flexible options for device control — The IPCP offers RS-232 and infrared (IR) control, TCP/Ethernet control and monitoring, relays, and either digital I/O (digital input or digital output) or ﬂex I/O (analog input, digital input, or digital output) controls.

• Any IPCPProxi control processor with an IR receiver port can learn IR signals from

remote controls to communicate with sources such as DVD players. Users can create their own IR device drivers or go to the Extron website (www.extron.com) to obtain drivers.

• All models include an Extron eBUS port, which allows a variety of eBUS devices (such

as button panels) and accessories (including power and signal hubs) to be connected to a single control processor. eBUS button panels are automatically recognized by the control processor and can be added or removed at any time.

• Some models also offer contact input ports, independently switched 12VDC power

output, or a port for volume control of an Extron audio amplifier.

• The IPCPProPCS1xi includes one switched AC power output port for power control

of a connected device.

Several mounting options

• The IPCPPro 355DRQ xi can be mounted to a standard 35mm × 7.5mm DIN rail.

• All other models are housed in a standard 1U high enclosure which is easily rack

mounted or can be installed in or under furniture with an optional mounting kit.

Universal power system compatibility

• The IPCPPro360Q xi, IPCPPro550xi, and IPCPPro555Q xi include an internal

power supply that accepts 100-240 VAC, 50-60 Hz input.

• Other models include a 12VDC external power supply that accepts 100-240 VAC,

50-60 Hz input.

• Some models offer PoE+ output on the LAN or AVLAN ports.

IPCP Pro Q xi and xi Series • Introduction 3

Network and configuration features

• Global compatibility — The IPCP uses industry standard Ethernet communication

protocols, including DHCP, DNS, HTTP (redirect), HTTPS, ICMP, IEEE 802.1X, NTP, SFTP, SMTP, SNMP, SSH, TCP/IP, and UDP/IP.

• Network switch — The IPCPPro350xi and IPCPPro360Qxi include an

unmanaged threeport switch that supports 10Base-T up to gigabit (1000Base-T) Ethernet communication. Connect any one of these ports to the network for communication with the IPCP. Connect the other two ports to devices such as TouchLink Pro touchpanels and network-controlled AV devices.

• Support for a separate, dedicated AV network (AV LAN) — Some models

(IPCPPro 255Qxi, IPCPPro 355DRQxi, IPCPPro360Qxi, IPCPPro555Qxi) feature two network interfaces. The interface at the LAN port connects to the corporate network. The AV LAN network interface is for dedicated control of AV devices so you can separate AV traffic from your primary corporate network.

• Multi-level password protection — This allows security to be set based on user roles.

• Embedded web pages — The IPCP embedded web pages include online

diagnostics and monitoring of basic features.

• If the unit is configured to work with Extron Control, you can access the virtual user

interfaces from a link in the embedded web page.

• The AC power output port of the IPCPProPCS1xi can also be managed (turned

on or off) via its embedded web page.

• Remote equipment management — The IP Link Pro connection allows you

to remotely manage, monitor, and control several Ethernet-enabled products such as projectors, cameras, video conferencing equipment, switchers, and other AV equipment. The IPCP provides support for the following:

• TCP, UDP, and HTTP connections

• Password protection using secure communication

• Up to 32 (GCProfessional) or 8 (GCPlus) Ethernet devices at a time depending on

the configuration mode

• Connection via IP address or host name

• System asset management — The configured system and control processor allow

you to control, monitor, and schedule various functions of devices in the system.

• E-mail notification — The IPCP can be set up to send e-mail notifications, such as a

notice that a projector has been disconnected or the projector lamp has been used for a designated number of hours.

• Additional security features — Each control processor can use the included Secure

Sockets Layer (SSL) certificate or a user-supplied, customized security certificate (see

Secure Sockets Layer (SSL) Certificates on page61. IEEE 802.1X Authentication

is also supported in our devices once enabled. For details see IEEE 802.1X

Certificates on page62. These control processors also comply with NIAP security

standards.

• Support for the Extron ControlScript sandbox environment.

IPCP Pro Q xi and xi Series • Introduction 4

Feature Summary Table

The following table provides a summary of models and major features.

Features

Ports

Model IPCPPro250xi IPCPPro255Qxi IPCPProPCS1xi IPCPPro350 xi IPCPPro355DRQxi

IPCPPro360Qxi

IPCPPro550xi IPCPPro555Qxi

Power

Mounting

Supply

Rack External — — 1 1 1 2 — 4 1 1 1 — — Rack External — — 1 1 1 2 — 4 1 1 1 1 —

Switched

12VDC Out

Switched

AC Out

3-pole COM

5-pole COM

IR/Serial

Relay

Flex I/O

Digital I/O

eBUS

Volume

Control

LAN

AVLAN

PoE+

 

Rack Internal — 1 1 — 1 — — 3 1 — 1 — — — Rack External — — 2 1 2 4 — 4 1 — 3 — —

DIN

External — — 2 1 2 4 — 4 1 — 1 1 —

 

rail

Rack Internal — — 2 1 2 4 — 4 1 — 1 3 2 AVLAN



ports Rack Internal 4 — 6 2 8 8 4 — 1 — 1 — — Rack Internal 4 — 6 2 8 8 4 — 1 — 1 1 —

 

IR Learning

IPCP Pro Q xi and xi Series • Introduction 5

Application Diagrams

TLP Pro 1520MG

The following ﬁgures show examples of types of devices that can be connected to some of the ports on the IPCPProxiSeries control processors.

Microphones

Laptop

POWER

AUDIO

12V

0.7A MAX

HDMI

SIG LINK

INPUTS OVER DTP

DTP OUT

RS-232

TxRx Tx RxG

Audio

Extron DTP HDMI 230 Tx

Transmitter

INPUTS

OVER DTP

RS-232 IR

AUDIO

TxRx GTx Rx

Extron DTP HDMI 230 D Tx

Transmitter

Blu-ray Player

Extron FF 220T

Plenum 2' x 2' Flat Field Ceiling Speakers

Flat Panel Display

Audio

CONFIGURABLE

100-240V ~ -- A MAX

Component HDMI HDMI

Tuner

PUSH PUSH

POWER GUIDE MENU RES 480480p 720p1080i1080p

DIRECTV

50/60 Hz

DIRECTV HD

SELECT

Flat Panel Display

TouchLink for iPad

Wireless

Ethernet

RS-232RS-232

2 1 2

TxRx G TxRxG TxRx G TxRx G S G S G S G S G

RTSCTS

4 5 6

TxRx G TxRxG TxRx G TxRx G

RTSCTS

S G S G S G S G

5 6

Extron IPCP Pro 550 xi

IP Link Pro Control Processor

CATx Cable up to 230' (70 m)

INPUTS

SIG LINK

HDMI

DTP IN

HDMI HDMI

IN1608 MA

OVER DTP

RS-232 IR

TxRx Tx RxG

SIG LINK

OVER DTP

RS-232 IR

TxRx TxRxG

DTP IN

TxRx TxRxG

OUTPUTS

L L1 R R

HDMI

L 2

L 4

DTP OUT

AUDIO INPUTS OUTPUTS

L 5 R

+48V

MIC/LINE

L 6

+48V

Extron IN1608 MA

Scaling Presentation Switcher

AMPLIFIED OUTPUT

70V - 100W

1 2

CLASS 2 WIRING

REMOTE

LAN

VARIABLE

RESET

RS-232

L R

TxRx

Audio Audio

Media Player

RS-232

100-240V ~ 50-60Hz

1.2A MAX

1 1 2 3 7

SWITCHED 12 VDC 40W MAX TOTAL

3 4

Integrated 100 W amplier provides audio coverage for a 50' x 40' (15.2 m x 12.2 m) room.

Extron

15" Wall Mount TouchLink Pro Touchpanel

Ethernet/ Power

Power Injector

Ethernet

3 4

1 2

3 4

7 8

5 6

7 8 321 4 G

TCP/IP

Network

IPCP PRO 550 xi

PWR OUT = 12W

+V+S -S G

eBUS

FLEX I/ORELAYSIR/SERIALCOM12 VDC

00-05-A6-XX-XX-XX

MAC: 00-05-A6-XX-XX-XX

S/N: ####### E######

LAN

Figure 4. An IPCPPro550xi Application

IPCP Pro Q xi and xi Series • Introduction 6

RS-232

IP Link Pro Control Processor

Extron

100-240V ~ 1.5 A MAX

CONFIGURABLE

HDMI

RS-232 IR

Tx Rx Tx RxG

HDMI

INPUTS

OUTPUTS

Tx Rx

RS-232

RESET

AUDIO INPUTS

OUTPUTS

REMOTE

L L1 R R

L 2

L 4

L 5 R

+48V

1 2

L R

VARIABLE

IN1608 xi IPCP MA 70

MIC/LINE

L 6

SIG LINK

DTP IN

SIG LINK

DTP IN

SIG LINK

DTP OUT

50/60 Hz

RS-232 IR

OVER DTP

AMPLIFIED OUTPUT

DTP

HDBT

Tx Rx

RTS CTSGTx Rx G Tx Rx G

LAN

AV LAN 2 AV LAN 3

AV LAN 1

1 2 3 4 G

DIGITAL I/OCOM 3COM 2COM 1

S SG G

1122C 3 4 C

-S G+S+V

PWR OUT = 6W

IR/SERIAL eBUSRELAYS

70V - 100W

CLASS 2 WIRING

POWER 12V

--A MAX

Rx GTx RxTxG

RS-232 IR

RxTx

RGB, Y, R-Y, B-Y HDMI HDMI

SIG LINK

DTP OUT

AUDIO

CONTACT

RS-232TALLY

12 3 G 1 2 3+V

RESET

INPUTS

OVER DTP REMOTE

LAN

321

WiFi

12 3 4

Extron

Cable Cubby

ETV

POWER STANDBY

Monday, December 16, 2013 7:04 AM

Menu DeleteKey

ABC3DEF

MNO5JKL4GHI

WXYZ8TUV

PQRS

800.633.9876

End Call

Call

Enter

Full

Screen

Camera Display Presets

Privacy

Near End

Zoom In

Zoom Out

Far End

Contacts

Name +-

Sources

Andrew

Video Window

Beth Charlie David Ervin Frank Greg Harold Kevin Mike

Andrew

(800) 633 - 9876

1 2 3

Help

System

Off

Display

Room

Control

Off

Mute

Screen

Lighting

December 15, 2013 - 7:58 AM

Audio Control

Volume

Mute

Tuner

1 2 3

VCRLaptop PC DVD

Doc Cam

Tuner

Channel

Last

Presets

More Presets

321

654

987

Enter

AV LA N

Corporate

LAN

Extron TLP Pro 1220TG

12" Tabletop TouchLink Pro Touchpanel

Audio

VGA

HDMI

DisplayPort

Laptops

Extron DTP T USW 333

Transmitter

VC Codec with PIP Output

Microphone

Display

VC Camera

Extron IN1608 xi IPCP MA 70

Scaling Presentation Switcher

Extron FF 220T

Plenum 2' x 2' Flat Field Ceiling Speakers

Ethernet/PoE

Power Injector

Extron Cable Cubby 700

Series/2 Cable Access Enclosure

HDMI HDMI

HDMI

Ethernet Ethernet

Audio

Ethernet

RS-232 HDMI

Document Camera

Apple TV

PC in System Rack

VGA

HDMI

Audio

IN1608 SA

Scaling Presentation Switcher

INPUTS

HDMI

SIG LINK

HDMI

100-240V ~ -- A MAX

50/60 Hz

CONFIGURABLE

CATx Cable up to 230' (70 m)

OVER DTP

RS-232 IR

Tx Rx Tx RxG

SIG LINK

OVER DTP

RS-232 IR

DTP IN

TxRx TxRxG

RS-232 IR

TxRx

OVER DTP

TxRx

HDMI OUT

HDMI

Extron DTP R HDMI 4K 231 D

Receiver

Microphones

Display

Extron SI 26

Audio

Surface Mount Speakers

Audio

IN1608 SA

OUTPUTS

SIG LINK

OVER DTP

RS-232 IR

DTP OUT

TxRx TxRxG

DTP IN

AUDIO INPUTS

LL1R R

L5R

HDMI

+48V

AMPLIFIED OUTPUT

2x25W(8Ω)/2x50W(4Ω)

OUTPUTS

CLASS 2 WIRING

REMOTE

VARIABLE

LAN

RESET

RS-232

TxRx

MIC/LINE

Ethernet

Extron TLP Pro 1022M

10" Wall Mount TouchLink Pro Touchpanel

HDMI HDMI

Tuner

PUSH PUSH

POWERGUIDE MENU RES 480 480p720p 1080i1080p

DIRECTV

SELECT

DIRECTV HD

RS-232

Ethernet

Media Player

Blu-ray Player

100-240V ~ 50-60Hz

RS-232

Figure 5. An IPCPPro555Qxi AV LAN Application

1 2

SWITCHED 12 VDC 40W MAX TOTAL

3 4

1.2A MAX

12 VDC

142 3 7

TxRx GTxRxG Tx Rx GTxRxG

5 6 8

COM

RTS

CTS

RTSCTS

Extron IPCP Pro 555Q xi

1 2 3 41 2 3 4

SGSG SGSG

5 6 7 8 5 6 7 8

SGSG SGSG

PWR OUT = 12W

+V+S -S G

eBUS

3214G

FLEX I/ORELAYSIR/SERIAL

LAN

AV LAN

LAN

Ethernet

SCIENCE

IEN

Science

Building

Ethernet

LAN

IPCP Pro Q xi and xi Series • Introduction 7

Device Control

The IPCP must be conﬁgured in one of the following ways before it will send commands to a projector, display, or other device:

• An IR, RS-232, or Ethernet driver file can be downloaded from the Extron website

(www.extron.com/download/index.aspx). The driver is saved to a folder and commands from the driver are incorporated into the GC configuration file for the control processor and any touchpanels that will work with it. The configuration file is built and uploaded to the IPCP via GC.

• If a driver is not already available, RS-232 or Ethernet command strings can be

entered directly from a host computer using GlobalConfigurator. These can then be incorporated into controls within the GC project.

• IR commands can be entered directly from an IR remote control through IR learning via

IRLearnerPro to create a driver that the unit can use. IR learning is seldom needed, but it is convenient for adding new or updated commands in the field in the rare cases when a driver is not already available from Extron.

See the Global Conﬁgurator Help File (which comes with the software) for details on setting up the IPCP and for downloading, programming, or learning device control commands.

About Global Configurator (with GCProfessional and GCPlus Modes)

Global Conﬁgurator:

• Loads device drivers for monitoring the status of and controlling devices within the AV

system.

• Uploads GUIDesigner interface layouts to touchpanels and third-party touch interfaces.

• Creates the configuration containing all the settings for the control processor and the

products with which it interacts in the AV system.

• Uploads the configuration to the control processor.

To obtain Extron control product software, you must have an Extron Insider account and contact an Extron support representative. Extron provides training to our customers on how to use the software. Access to the features of Global Conﬁgurator Professional is available to users who successfully complete Extron Control Professional Certiﬁcation.

About Global Scripter

For those who prefer to program control systems rather than conﬁgure them, Extron offers GlobalScripter as an alternative to Global Conﬁgurator. Global Scripter is an integrated programming development environment for Extron IPLinkPro, TouchLinkPro, and eBUS products. It uses the object-oriented Python programming language and a custom Python library called ControlScript. Global Scripter includes the ControlScript API as well as all of the tools for developing control system programs, such as ﬁle management, code editing, debugging and diagnostic tools. More information is available at http://www.extron.com/

technology/landing/programming/.

IPCP Pro Q xi and xi Series • Introduction 8

About Additional Software Used to Deploy Configurations from LAN to Products on an AVLAN

Extron Product Conﬁguration Software (PCS), XTPConﬁgurator, and DSPConﬁgurator provide the ability to conﬁgure devices connected to the AV LAN of an IPCPPro control processor.

PCS can do the following:

• Discover and display the supported IPCP devices

• Securely connect through the IPCP and display a list of devices connected to its

AVLAN

• Configure various devices found on the AVLAN

Each of these applications can perform additional functions that vary by software type, such as performing ﬁrmware updates or conﬁguration restoration for connected products on the AVLAN.

PC System Requirements

To ﬁnd the minimum hardware and software requirements for the PC you use to conﬁgure the IPCPProxiSeries:

• Visit the Download page (www.extron.com/download/index.aspx) on the Extron

website and navigate to the web page for the specific software package (such as Global Configurator and GUI Designer). Minimum PC hardware and software system requirements are listed in the description section. In some cases, minimum device firmware version requirements are also listed there.

• If system requirements are not listed on the software package web page, contact an

Extron support representative.

IPCP Pro Q xi and xi Series • Introduction 9

Hardware Features and Installation

This section covers the following material:

• Setup Checklist: How to Proceed With Installation — A checklist of tasks to guide

you through installation

•

Network Communication Setup — A flowchart guide to network settings configuration

• Front Panel Features — Locations and some descriptions of items on the front panel

• Mounting the IPCPPro xi Series — Brief guidelines for mounting

• Ports, Addressing, and Connections — Locations, descriptions, and cabling notes

for rear panel features and corresponding front panel indications

• Resetting the Unit — Information about the available reset modes and how to reset

the IPCP

Pay careful attention to the order and types of setup tasks. Follow the setup checklist in this guide or in the setup guide and keep it with you for reference throughout the installation and conﬁguration process.

Setup Checklist: How to Proceed With Installation

Get Ready

 Familiarize yourself with the features of the control processor (see Front Panel

Features on page14 and Ports, Addressing, and Connections on page19)

and of any TouchLinkPro touchpanels or button panels that will be part of the system.

 Download and install the latest version of the following:

 Toolbelt software — for discovering the control processor and other control

products on the network, for managing core settings, and for upgrading firmware when needed.

 Global Configurator (GC) software — for configuring the control system.  Global Scripter software — for programming the control processor (as an

alternative to GC)

 PCS Product Configuration Software version 4.5 or higher — for setting the IP

addressfor any IPCPProQxi model with AV LAN ports if the ports are currently set to the default IP addresses

 GUI Designer software — for designing layouts for Extron TouchLinkPro

touchpanels and third-party touch interfaces

 IPLinkPro device drivers — for use with GC, to make control of other devices

possible

 IR Learner Pro software — for use with models that have IR receiver ports, to

create your own IR drivers using the remote control of an AV device, if drivers are not already available from Extron

All are avail able from www.extron.com (see Locating Software, Firmware, and

Driver Files on the Extron Website on page54).

IPCP Pro Q xi and xi Series • Hardware Features and Installation 10

 Obtain network information for the unit from the network administrator. You need the

following details for each IPLinkPro device:

 DHCP setting (on or off)  Gateway IP address  Device (IPCPPro, TouchLinkPro, IPLPro) LAN IPaddress  Username  AVLAN IPaddress (for models with AVLAN)

 Subnet mask

 Write down the MAC address of each network interface on each IPLinkPro device to

be used.



Obtain model names and setup information for devices the IPCP will control.

 Each control processor comes with a factory-installed Secure Sockets Layer (SSL)

security certificate. If you intend to install a different SSL certificate, contact your IT department to obtain the certificate or for instructions on how to obtain one (see

Secure Sockets Layer (SSL) Certificates on page61 for requirements and

guidelines regarding SSL certificates).

 For systems that will use IEEE 802.1X security, obtain a PEM-encoded security

certificate and private key (see IEEE 802.1X Certificates on page62) from your IT department.

Mount and Cable All Devices

 Mount the unit to a rack or furniture (see Mounting the IPCPPro xi Series on

page17).

 Cable devices to the control processor (see Ports, Addressing, and Connections

starting on page19).

 Connect power cords and power on all the devices.

 Passwords

Set Up the Control Processor, Touchpanels, and Network Button Panels for Network Communication

 For models without AVLAN ports: Connect the PC that you will use for setup, the

LAN port of the control processor, and the touchpanels or network button panels to the same Ethernet network. For control processor LAN connections, see LAN (Ethernet)

connectors and LEDs on page29.

 For models with AVLAN ports: Connect the PC that you will use for setup, the

control processor, and the touchpanels or network button panels to the Ethernet network. For control processor AVLAN connections, see AV LAN connectors and

LEDs on page29.

 Start Toolbelt and use it to set the IP address or addresses, subnet, gateway

IP address, DHCP status, and related settings (see the flowchart in Network

Communication Setup on page13).

NOTES:

• When setting up DHCP during network configuration or if using a host name instead of an IP address, the user must enter a qualified host name (Username.HostName.Domain). For example: somename.extron.com.

• A dedicated AV LAN safeguards AV systems from outside intrusion or interference by separating device control and other network traffic from a corporate or campus network. To ensure that the control processor LAN and AV LAN connections (ports) are connected to separate networks, the LAN and AV LAN IP address schemes must be on different subnetworks.

IPCP Pro Q xi and xi Series • Hardware Features and Installation 11

Conﬁgure or Program the Control Processor, Touchpanels, and Network Button Panels

 If TouchLinkPro touchpanels are part of the system, start and use GUIDesigner

to design, save, and build the graphical user interface (GUI) layout for the touchpanels (see the GUIDesigner Help File for instructions).

NOTE: To redeem (activate) a LinkLicense, go to www.extron.com/llredeem and

follow the online instructions. A LinkLicense unlocks features that add convenience, expand system options,

and enhance the capabilities of your Extron products. For IPCPProQxi and xi systems, a LinkLicense allows you to use a mobile device or computer as the primary control interface in an Extron control system where a TouchLink Pro touchpanel may not be present.

 If using GC, create a new GCProfessional or GCPlus project and configure the

control processor and other IP Link Pro devices. The configuration tells the control

processor:

• How its ports function • What to monitor

• How to control other products • When to do things

• Which touchpanels to interact with • Whom to notify, how, and under what

circumstances

 Configure ports on the control processor:

 Select device drivers and link them to each serial, IR/serial, or Ethernet port.  Select settings (serial protocol, relay behavior, digital I/O or flex I/O settings, AC

output settings) as needed.

 Add eBUS devices and set them up:

 Ensure that the hardware address (eBUS ID) set on each device is distinct and

matches the address used in the configuration.

 Assign button functions as desired.

 Add Network Button Panels (NBPs) and set them up. Assign button functions as

desired.

 Set up monitors, schedules, macros, and local variables.  Add touchpanels and set them up:

 Upload the GUI configuration to the Global Configurator project.  Assign any appropriate functions, monitors, or schedules to the touchpanels

and their buttons.

 If not using GC Professional or GC Plus, use Global Scripter to program the

control system as desired.

 Program ports on the control processor:

 Program each serial, IR/serial, or Ethernet port.  Program relay behavior, digital I/O, flex I/O, and AC output settings as needed.

 Add eBUS devices and set them up:

 Ensure that the hardware address set on each device is distinct and matches

the addresses programmed for them in the IPCP.

 Program button functions as desired.

 Add Network Button Panels (NBPs) and set them up. Assign button functions as

desired.

IPCP Pro Q xi and xi Series • Hardware Features and Installation 12

 Add touchpanels and set them up:

 Upload the GUI configuration to the Global Scripter project.  Program functions, monitors, or schedules to the touchpanels and their

buttons.

 Save the project.  Build and upload the system configuration to the control processor and other system

devices.

Test and Troubleshoot

 Test the system (see the Troubleshooting section starting on page57 for an outline

of items to check during system troubleshooting).

 Make adjustments to wiring or configuration as needed.

Network Communication Setup

Network setup is essential prior to conﬁguration. Use the ﬂowchart as a general guide to setting up the control processor for network use.

Network Communication Setup

Connect the PC and the LAN port or AV LAN

port of the control processor to

the same network.

Apply power to all devices.

Open the Toolbelt software from within

Global Congurator (GC Professional or

GC Plus mode) or as the stand-alone

Toolbelt displays a list of all Extron control

devices connected to the network.

Using the MAC address, locate the desired

control processor in the list and select it.

(LAN, or LAN and AV LAN), use the Set IP

Toolbelt

feature to enter the IP address and

subnet address, then congure other

application.

Start Device Discovery.

For each network interface

feature in Toolbelt or use the

Manage > Network Settings tab

network settings as needed.

Figure 6. Network Setup

NOTE: If using 802.1X security,

see the Extron 802.1X Technology Reference Guide and the Toolbelt Help file for additional details on system setup.

IPCP Pro Q xi and xi Series • Hardware Features and Installation 13

Front Panel Features

COM

IR/

eBUS

Relay

Digital

Power

This section shows front panel features and their locations. The quantity and location of ports and corresponding front panel LEDs differ among IPCP models. However, the functions of each type of port and their LEDs are identical for all models. Aside from a few features of the IPCPProPCS1, most of the features and LED indications are described and shown in the Ports, Addressing, and Connections section starting on page19 paired with the descriptions of the corresponding ports.

LEDs

(Serial)

LEDs

Serial LEDs

I/O

LEDs

NOTE: For reset mode information, see

Resetting the Unit on page49.

LED

Reset Button

(recessed)

Reset

Button

(recessed)

COM

RTS

eBUS

LIMIT

OVER

CTS

I/O RELAYS

IR/S

314

eBUS LEDs

Switched

12 VDC

eBUS

LIMIT

OVER

COM (Serial)

LEDs

SWITCHED

12 VDC

LIMIT

43 12345678

OVER

IPCP PRO 250 xi

1000

LINK

IR Receiver

COM

RTS

CTS

LEDs

COM

LAN/

Network

ACT

LEDs

Digital I/O LEDs

I/O

IR/S

3142314

2231

IR/Serial

LEDs

RTS

IR/SERIAL RELAYS FLEX

CTS

2134

5 678

See the Software-based

Configuration and Control section

starting on page52 and the

GlobalConfigurator Help File and Toolbelt Help File for information about

Global Configurator and Toolbelt, which you must use to set up the unit.

RELAYS

LEDs

Flex I/O

LEDs

Relay

5 678213 4

I/O

2134

IPCP PRO 350 xi

1000

LINK

ACT

IR Receiver

eBUS LEDs

IPCP PRO 550 xi

eBUS

S LIMIT

OVER

LAN

1000

LINK

ACT

LAN/

Network

LEDs

NOTE: Numbers adjacent to LEDs correspond to the like-numbered

rear panel ports.

15˚ 15˚

2–12" (4–30 cm)

1 2 3

4 5 6

7 809

Figure 7. Front Panels: IPCPProxi Series Rack Mountable Models Without AV LAN

IPCP Pro Q xi and xi Series • Hardware Features and Installation 14

IR Receiver

IR Learning Angle and Distance

IPCP Pro 355DRQ xi Front Panel

Power

LEDs

eBUS LEDs

Receiver

LEDs

Power

COM (Serial) LEDs

Digital

I/O LEDs

Reset Button

eBUS

Network

IR/

Serial

LIMIT

eBUS

OVER

CTS

RTS

ERROR

LINK

BUSY

COM

I/O

RELAYS

IR/S

12 121

COM

(Serial)

LEDs

IR/ Serial LEDs

eBUS LEDs

Relay

LEDs

Digital

I/O

LEDs

IPCP Pro xi AV LAN Embedded Control Processor

(within another device)

LED

Reset

Button

(recessed)

LED

GTx Rx GTx Rx

COM 2COM 3

IR/SERIAL

1SG2

IPCP PRO 355DRQ xi

2143CC

COM 1

RELAYS

GTx Rx

RTSCTS

Mounting Clip

Figure 8. IPCPPro355DRQxi Front Panel

COM

LIMIT

OVER

RTS

CTS

IR/S

2231

eBUS

LINK

BUSY

ERROR

1234G

DIGITAL I/O

LAN

RELAYS

I/O

3142314

+V +S -S G

PWR OUT = 6W

eBUS

AV LAN

POWER 12V 1A MAX

IR Receiver

IR Learning Angle and Distance

15˚

2–12"

(4–30 cm)

IPCP PRO 360Q xi

AV LAN

1000

LINK

ACT

1 2 3

4 5 6

7 8

LAN

Figure 9. IPCPPro360Qxi Front Panel

Power

(recessed)

Figure 10. IPCPProPCS1xi Front Panel

Reset

Button

(recessed)

LED

LEDs

AC Power Button

and LED

COM (Serial)

IR/Serial

Digital I/O

Relay

AV LAN

LED

IPCP PRO PCS1 xi

POWER

BREAKER

eBUS

LIMIT

OVER

COM

I/O IR/S

1000

LINK

ACT

LAN/

LEDs

Circuit

Breaker

IPCP Pro Q xi and xi Series • Hardware Features and Installation 15

LAN

IPCP Pro PCS1 xi-Speciﬁc Front Panel Features

POWER

BREAKER

Power button (switch) and LED

The front panel power button (switch) provides a convenient way to manually turn switched AC power output on or off for the rear panel AC power output cable on the IPCPProPCS1xi.

NOTE: The button is not a safety disconnect device. In case of an emergency, disconnect

AC power from the power input (appliance inlet) of the connected equipment.

The IPCPProPCS1xi can be conﬁgured (using Global Conﬁgurator or Global Scripter) to monitor the power output condition and to alert users in the event of a power fault interruption. The IPCPProPCS1xi can be set up to monitor the circuit breaker and also the current load at the switched AC power output port.

NOTE: The power output state setting persists after and is retained during a power cycle.

The AC power LED on the IPCPProPCS1xi lights to indicate the power output state as follows:

Lit green: Power output is enabled. Off (dark): Power output is disabled. Lit red: A fault condition is detected, and power output is disabled.

Front panel lockout (executive mode)

To prevent unauthorized use, the power button can be locked (disabled) via a front panel lockout mode (executive mode) that can be enabled or disabled by one of two methods:

• Using software, as part of the configuration or when programming actions, monitors, or

schedules

• Pressing and holding down the Power button for 3 seconds

The power LED blinks three times to indicate the lockout mode has been enabled or disabled. When the front panel is locked, if the Power button is pressed, the power LED blinks three

times to indicate that the button is locked, and the unit does not change power states as a result of the button press.

NOTE: The executive mode state (on or off) persists after and is retained during a power

cycle.

Circuit breaker

The front panel features a 10A rated circuit breaker. When a fault condition occurs, the breaker is triggered, which stops power output. This condition can be monitored and the system can be conﬁgured (using available commands) to send an alert e-mail or perform some other action. After you correct the cause of the overcurrent condition, press the Breaker button to manually reset the circuit breaker.

NOTES:

• The circuit breaker and the Reset button are not affected by front panel lockout

(executive mode) settings.

• The embedded web page for the unit displays the state of the circuit breaker and

the value of the combined current load.

IR Learning Receiver

In most cases, Extron has already produced a driver ﬁle for controlling the projector, display, or source device you plan to use. If a device driver ﬁle is not available, you can create your own using Extron IR Learner Pro software, the remote control of the projector or display, and the IR learning receiver sensor on the IPCPs.

NOTE: The PCPProPCS1xi does not have an IR learning sensor.

IPCP Pro Q xi and xi Series • Hardware Features and Installation 16

The IR learning receiver accepts infrared signals from 30 kHz to 300 KHz. The IR remote control must be pointed directly at the receiver for best results. The front panel diagrams (see the bottom of ﬁgure 7 on page14 and the right side of ﬁgure 8 on page15) indicate the best distances and angles (15 degrees off axis from the receiver) at which to hold the remote control.

Reset Features

Reset button and LED — Pressing this recessed button causes various product settings to be reset to the factory defaults. The green power LED blinks depending on the selected reset mode (see Resetting the Unit on page49 and the reset modes table starting on page49 for details).

Mounting the IPCPProxiSeries

Mounting Options

Rack and furniture mounting

Optional 1U high rack shelves and a variety of rack mounting bracket kits and furniture mounting kits are available for use with most of the IPCPProxi models. Visit the productspeciﬁc page on the Extron website (www.extron.com) for a list of compatible accessories for mounting your control processor or call a support representative to ﬁnd out which kit to order for your installation. Read the instructions that are included with the rack shelf or mounting kit for installation procedures and see the UL rack mounting guidelines below for safe installation.

DIN rail mounting

The IPCPPro355DRQxi mounts to a standard 35mm “top hat” DIN rail (EN50022, IEC60715, USTS35) system that uses rails that are 35 mm high x 7.5 mm deep. Rear

Panel Features of DIN Rail Models on page18 provides a way to identify mounting

features. Mounting instructions are available in Mounting an IPCP DIN Rail Unit to a DIN

Rail on page18.

UL Rack Mounting Guidelines

The following Underwriters Laboratories (UL) guidelines pertain to the safe installation of IPCPProxiSeries control processors in a rack.

1. Elevated operating ambient temperature — If installed in a closed or multi-unit

rack assembly, the operating ambient temperature of the rack environment may be greater than room ambient temperature. Therefore, install the IPCP in an environment compatible with the maximum ambient temperature (Tma = +122 °F, +50 °C) speciﬁed by Extron.

2. Reduced air flow — Install the equipment in a rack so that the amount of air ﬂow

required for safe operation of the equipment is not compromised.

3. Mechanical loading — Mount the equipment in the rack so that a hazardous

condition is not achieved due to uneven mechanical loading.

4. Circuit overloading — Connect the equipment to the supply circuit and consider the

effect that circuit overloading might have on overcurrent protection and supply wiring. Appropriate consideration of equipment nameplate ratings should be used when addressing this concern.

5. Reliable earthing (grounding) — Maintain reliable grounding of rack-mounted

equipment. Pay particular attention to supply connections other than direct connections to the branch circuit (such as use of power strips).

IPCP Pro Q xi and xi Series • Hardware Features and Installation 17

Rear Panel Features of the DIN Rail Model

Clip

Mounting

Slot

Rear ViewSide View

Mounting

Figure 11. IPCPPro355DRQxi Rear Panel Features

Mounting an IPCP DIN Rail Unit to a DIN Rail

To fasten the IPCPPro355DRQxi to a DIN rail:

Mounting

Side View

Figure 12. Mounting the IPCP Pro 355DRQxi to a DIN Rail

1. Place the unit in front of the rail, with the top rear against the wall or furniture (see

ﬁgure 12, 1).

2. Slide the IPCPProxi down so that the upper part of the mounting slot seats onto the

top of the DIN rail (2).

3. Tilt the base of the IPCPProxi toward the rail and press until the unit snaps into place

on the rail (3).

Figure 13 on the next page shows how the IPCPProxi looks after it is mounted, before

cables are connected.

IPCP Pro Q xi and xi Series • Hardware Features and Installation 18

GTx Rx

RTSCTS

COM 1

GTx Rx GTx

RELAYS

21 43

COM 2 COM 3

IR/SERIAL

S G

1 2 3 4 G

IPCP PR O 355DRQ xi

DIGITAL I/O

LAN

AV LAN

+V +S -S G

PWR OUT = 6W

eBUS

POWER 12V 1A MAX

Figure 13. The IPCPPro355DRQxi Mounted on a DIN Rail, Before Cabling

Ports, Addressing, and Connections

ATTENTION:

• Installation and service must be performed by experienced personnel.

• L’installation et l’entretien doivent être effectués par du personnel expérimenté.

The quantity of ports and corresponding front panel LEDs differs among IPCP models, but the functions of each type of port and their LEDs are identical for any model that includes that type of port.

IPCP Pro Q xi and xi Series • Hardware Features and Installation 19

Rear Panels — Rack Mount Models Without AV LAN

EEEEEE

CCCCCCCCBBBBBBBB DDDDDDDD EEEEEEEE HHHHHHHH

JJJJJJ

FFFFFFFF

GGGGGGGG

LLLLLLLL

COM 1

RTSCTS

Tx Rx

POWER

VOL

12V

1.0A MAX

AAAAAAAA

IPCP Pro 350 xi

POWER

12V

1.0A MAX

AAAAAAAA

VCG

KKKKKKKK

COM 1

IR/SERIAL

1SG2

FFFFFFFF

GTx Rx

IPCP Pro 550 xi

100-240V ~ 50-60Hz

DDDDDDDDEEEEEEEE

COM 2

Tx Rx

RELAYS

RTSCTS

1 1 2 3 7

IIIIIIII

IPCP Pro 250 xi

DIGITAL I/O

12 4G

eBUS

-S+V +S G

C12

PWR OUT = 6W

JJJJJJJJ

DDDDDDDDE

COM 2 COM 3

GTx Rx GTx Rx

RELAYS

2143CC

GGGGGGGG

2 1 2

IPCP PRO 250 xi

IR/S

FFFFFFFFGGGGGGGG

IIIIIIII

DIGITAL I/O

1234G

eBUS

+V +S -S G

PWR OUT = 6W

MAC: 00-05-A6-XX-XX-XX S/N: ####### E######

LAN

LLLLLLLL

MMMMMMMM

3 4

1 2

MMMMMMMM

00-05-A6-XX-XX-XX

MAC: 00-05-A6-XX-XX-XX S/N: ####### E######

3 4

IPCP PRO 350 xi

LAN

123

LLLLLLLL

JJJJJJJJ

PWR OUT = 12W

IPCP PRO 550 xi

00-05-A6-XX-XX-XX

MAC: 00-05-A6-XX-XX-XX

S/N: ####### E######

IPCP Pro PCS1 xi

1.2A MAX

INPUT

100-240V ~ 10A MAX

50-60Hz

SWITCHED 12 VDC

40W MAX TOTAL

3 4

OUTPUT

100-240V ~ 10A MAX

50-60Hz

TxRx GTxRxG Tx Rx GTxRxG SGSG SGSG

4 5 6

TxRx GTxRxG Tx Rx GTxRxG

IIIIIIII

DDDDDDDD

COM

DIGITAL I/O

1 2 3 G

Tx Rx

IR/S

eBUS

-S+V +S G

PWR OUT = 6W

RTSCTS

IPCP PRO PCS1 xi

MAC: 00-05-A6-XX-XX-XX S/N: ####### E######

LAN

5 6

7 8

SGSG SGSG

MMMMMMMM

5 6

+V +S -S G

eBUS

7 83214G

FLEX I/ORELAYSIR/SERIALCOM12 VDC

Figure 14. IPCPProxi Rack Mount Control Processors (Without AV LAN) Rear Panels

Power input connector (external power supply), page23

Power input connector (internal power supply), page24

Switched 12 VDC power output ports, page25

3-pole COM ports (RS-232 only), page29

5-pole COM ports (RS-232/RS-422/RS-485), page28

IR/serial output ports, page33

Relay ports, page34

Flex I/O ports (digital input/output or analog input), page35

Digital I/O ports (digital input/output), page41)

eBUS ports, page46

Volume control port, page48

LAN connectors and LEDs (Ethernet), page29

MAC address, page32

Switched AC power output (attached cable), page26

LAN

MMMMMMMM

IPCP Pro Q xi and xi Series • Hardware Features and Installation 20

Rear Panels — Rack Mount Models With AV LAN

EEEEEE

IPCP Pro 255Q xi

The following panels illustrate a representative set of features for rack mounted models with AV LAN.

IR/S

FFFFFFFFGGGGGGGG

LLLLLLLLIIIIIIII

MAC: 00-05-A6-XX-XX-XX S/N: ####### E######

NNNNNNNN

IIIIIIII

DIGITAL I/O

1 234G

eBUS

+V +S -S G

PWR OUT = 6W

JJJJJJJJ

LAN

MMMMMMMM

00-05-A6-XX-XX-XX

MAC: 00-05-A6-XX-XX-XX S/N: ####### E######

IPCP AV LAN

AV LAN

PWR

PoE+ OUT PoE+ OUT

PWR

NNNNNNNN

IPCP PRO 360Q xi

00-05-A6-XX-XX-XX

MAC: 00-05-A6-XX-XX-XX S/N: ####### E######

IPCP LAN

LAN

LLLLLLLL

COM 1

RTSCTS

Tx Rx

POWER

VOL

12V

0.8A MAX

AAAAAAAA

VCG

KKKKKKKK

PCP Pro 360Q xi

100-240V ~ 1.5A MAX

IR/SERIAL

50-60 Hz

BBBBBBBB

DDDDDDDDEEEEEEEE

DIGITAL I/O

COM 2

12 4G

Tx Rx

C12

eBUS

-S+V +S G

PWR OUT = 6W

RELAYS

JJJJJJJJ

GTx Rx

RTSCTS

COM 2 COM 3

RELAYS

2143CC

COM 1

1SG2

FFFFFFFF GGGGGGGG

DDDDDDDDE

GTx Rx GTx Rx

Figure 15. IPCPProxi Rack Mount Control Processors (with AV LAN) Rear Panels

MMMMMMMM

Power input connector (external power supply), page23

Power input connector (internal power supply), page24

3-pole COM ports (RS-232 only), page29

5-pole COM ports (RS-232/RS-422/RS-485), page28

IR/serial output ports, page33

Relay ports, page34

Digital I/O ports (digital input/output), page41)

eBUS ports, page46

Volume control port, page48

LAN connectors and LEDs (Ethernet), page29

MAC address, page32

AV LAN connector and LEDs (Ethernet),

some with PoE+ and PoE+ LEDs, page29

The following ports are not shown in ﬁgure 15 but are available in some AV LAN models such as the IPCPPro555Qxi.

Switched 12 VDC power output ports, page25

Flex I/O ports (digital input/output or analog input),

page35

IPCP Pro Q xi and xi Series • Hardware Features and Installation 21

I F

MMMMMM

LLLLLL

NNNNNN

Isometric View

Front Panel — DIN Rail Model

PCP Pro 355DRQ xi

ront Panel

RELAYS

2143CC

GTx Rx

COM 1

RTSCTS

DDDDDDDDEEEEEEEE IIIIIIII JJJJJJJJ

GTx Rx GTx Rx

COM 2COM 3

IR/SERIAL

1SG2

Mounting

FFFFFFFFGGGGGGGG

IPCP PRO 355DRQ xi

clip

1234G

DIGITAL I/O

LAN

+V +S -S G

PWR OUT = 6W

eBUS

AV LAN

POWER 12V 1A MAX

MAC: 00-05-A6-XX-XX-XX S/N: ####### E######

AAAAAAAA

(On Side)

Bottom

Figure 16. IPCPPro355DRQxi Front Panel

Power input connector (external power supply), page23

3-pole COM ports (RS-232 only), page29

5-pole COM ports (RS-232/RS-422/RS-485), page28

IR/serial output ports, page33

Relay ports, page34

Digital I/O ports (digital input/output), page41)

eBUS ports, page46

LAN connectors and LEDs (Ethernet), page29

MAC address (or addresses), page32

AV LAN connector and LEDs (Ethernet),

page29

IPCP Pro Q xi and xi Series • Hardware Features and Installation 22

Power Connections

Front Panel,

AV LAN

POWER 12V

x.xA MAX

Front/

Rear Panel, Rack Mounted Models

Bottom Panel, DIN Rail Models

NOTE: The IPCPPro250xi, IPCPPro255Qxi, IPCPPro350xi, and IPCPPro360Qxi

are suitable for use in an environmental air space in accordance with section 300.22.C of the National Electrical Code, and sections 2-128, 12-010(3) and 12-100 of the Canadian Electrical Code, part 1, C22.1.

Power input connector (external power supply) — Connect the IPCP to the

included 12VDC power supply (part number 28-071-57LF or 28-327-57LF) via this port (see figure 14, figure 15, and figure 16, A on page20 through page22), then connect the external power supply to a 100 to 240 VAC power source.

POWER 12V 1A MAX

POWER 12V

1A MAX

3/16" (5 mm) Max.

Tie Wrap

Power Input, External Power Supply

• Connect to included 12 VDC power supply.

– Return

+12 VDC input

• Front panel LED ( ) blinks during boot-up and remains lit when the IPCP is powered and operational.

Ridged

Smooth

power

Ground all devices.

External 12 VDC

Power Supply

Front Panel, Rack Mounted Models

NOTE:

Check the polarity of the power supply before connecting it to the IPCP.

DIN Rail Models

Figure 17. Connecting an External Power Supply

ATTENTION:

• Always use a power supply supplied or specified by Extron. Use of an

unauthorized power supply voids all regulatory compliance certification and may cause damage to the supply and the unit.

• Utilisez toujours une source d’alimentation fournie par Extron ou recommandée.

L’utilisation d’une source d’alimentation non autorisée annule toute certification de conformité réglementaire, et peut endommager la source d’alimentation et l’unité.

• If not provided with a power supply, this product is intended to be supplied by a

UL Listed power source marked “Class 2” or “LPS” and rated output 12VDC, minimum 1.0A.

• Si le produit n’est pas fourni avec une source d’alimentation, il doit être alimenté

par une source d’alimentation certifiée UL de classe 2 ou LPS, avec une tension nominale 12Vcc, 1A minimum.

• Unless otherwise stated, the AC/DC adapters are not suitable for use in air

handling spaces or in wall cavities.

• Sauf mention contraire, les adaptateurs CA/CC ne conviennent pas à une

utilisation dans les espaces d’aération ou dans les cavités murales.

• The installation must always be in accordance with the applicable provisions of

National Electrical Code ANSI/NFPA70, article725 and the Canadian Electrical Code part1, section16. The power supply shall not be permanently fixed to building structure or similar structure.

• Cette installation doit toujours être conforme aux dispositions applicables

du Code américain de l’électricité (National Electrical Code) ANSI/NFPA 70, article 725, et du Code canadien de l’électricité, partie1, section16. La source d’alimentation ne devra pas être fixée de façon permanente à la structure de bâtiment ou à d’autres structures similaires.

IPCP Pro Q xi and xi Series • Hardware Features and Installation 23

Power input connector (internal power supply) — Connect the IPCP to a

Rear Panel

Front Panel

POWER

To a 100 - 240 VAC

100 to 240 VAC power source here (see figure 14 on page20 or figure 15 on page21).

100-240V 50-60Hz

1.2A MAX

Power Input, Internal Power Supply

• Connect to 100 to 240 VAC.

• Front panel LED ( ) blinks during boot-up and remains lit when the IPCP receives power.

Figure 18. Connecting AC Power to an Internal Power Supply (Most Models)

The IPCPProPCS1xi has an attached AC power input cable.

CAUTION: Always disconnect the product from the wall plug. ATTENTION : Veillez à toujours déconnecter le produit de la prise murale.

INPUT

100-240V ~ 10A MAX

50-60Hz

Rear Panel

6 inch (152 mm)

IEC Input Cable

OUTPUT

100-240V ~ 10A MAX

50-60Hz

Power Input, Internal Power Supply

• Connect to 100 to 240 VAC.

• Front panel LED ( ) blinks during boot-up and remains lit when the IPCP receives power.

Front Panel

IEC Power Cord

Figure 19. Connecting an AC Power Source to the IPCPProPCS1xi

power source

(main power)

IPCP Pro Q xi and xi Series • Hardware Features and Installation 24

Switched 12 VDC power output ports — These ports (see figure 14, C on

Lights if total power drawn

page20 provide 12VDC output. For the IPCPPro550xi and IPCPProxi 555Qxi, the four ports provide up to a combined maximum of 40watts. Once configured, each port can be separately turned on or off. These ports are monitored continuously for total power usage (draw).

1 2

SWITCHED 12 VDC

40W MAX TOTAL

3 4

Rear Panel

12 VDC

3/16" (5 mm) Max.

Tie Wrap

Switched 12 VDC

Power Output

• Total output for all four ports combined: 12 VDC, 40 watts (max.)

• Corresponding front panel green LEDs ( ) light when power is available at each port.

Front Panel

SWITCHED

12 VDC

LIMIT

is 41-46 watts.

OVER

exceeds 47 watts. Power output shuts off

until the user corrects the overload.

Figure 20. Switched DC Power Output Ports and LEDs

• When the total power usage exceeds a threshold of 41watts but is still

below 47watts, the IPCP enters the limit mode, during which the yellow front panel Limit LED lights. If you have configured the unit to do so, the IPCP can issue a power overcurrent notice.

• If power usage exceeds a second, higher threshold (47watts), the IPCP enters

overcurrent mode. It turns these ports off, and the red front panel OverLED lights. If the ports are disabled, the user must disconnect or fix the attached devices to

correct the problem. If the power draw is still excessive, the ports remain off.

IPCP Pro Q xi and xi Series • Hardware Features and Installation 25

Switched AC power output (attached cable) (IPCPProPCS1xi only) (see figure 14

on page20) — Provides switched (controlled) AC power output to another device.

CAUTION: ATTENTION :

• Total length of the power cord including the small pigtail shall not be less than

1.5m or more than 4.5m.

• La longueur totale du câble d’alimentation, cordon compris, ne doit pas être

inférieure à 1,5 m ou supérieure à 4,5m.

• Always use the power cord provided with the unit.

• Veillez à toujours utiliser le câble d’alimentation fourni avec l’unité.

• Should you need to use a different power cord, consult Extron Electronics prior

to using the cord.

• Si vous devez utiliser un autre câble d’alimentation, contactez Extron Electronics

avant d’utiliser ce câble.

INPUT

100-240V ~ 10A MAX

50-60Hz

Rear Panel

OUTPUT

100-240V ~ 10A MAX

50-60Hz

6 inch (152 mm) IEC Output Cable

NEMA 5-15R

Adapter

Switched 100-240 VAC, 10 A (Max.) Power Output

• Front panel Power LED appears:

• Lit green ( ) when power output is enabled (unit outputs power)

• Off ( ) when power output is disabled (power output is off)

• Lit red ( ) when a power output overcurrent condition is detected (the circuit breaker has been tripped) and power output is disabled.

• Front panel Power button controls power output availability.

NOTE: The front panel power switch is not a safety disconnect

device. In case of emergency, disconnect AC power from the power input (appliance inlet) of the connected equipment.

IEC Power Cord

Edison Power Cord

Front Panel

Power input port

on an AV device

(international)

Power input port

on an AV device

(USA)

Figure 21. Switched AC Power Output Connection (IPCPProPCS1xi Only)

ATTENTION:

• When using the NEMA5-15R receptacle adapter, connect the equipment only

to a nominal 120VAC electrical supply source.

• Lorsque vous utilisez la prise de courant NEMA5-15R, veillez à ne connecter le

dispositif qu’à une source d’alimentation nominale de 120Vca.

POWER

BREAKER

Circuit Breaker

(power output

overcurrent protection)

NOTES:

• Within the United States of America use a power supply cord with conductors

that are a minimum diameter of 18 AWG.

• For international installations, use a power supply cord with conductors that are

a minimum of 1.0mm2.

• Make sure that the device being controlled can support an AC power cycle.

• The power state of this port is retained after power is cycled to the

IPCPProPCS1xi.

IPCP Pro Q xi and xi Series • Hardware Features and Installation 26

AC power output can be enabled or disabled using the following:

• A configuration (created in GlobalConfigurator or GlobalScripter)

• The IPCPProPCS1xi front panel Power button (see Power button (switch) and

LED on page16).

• A control within the IPCPProPCS1xi embedded web page.

This output is protected by a 10A circuit breaker (see Circuit breaker on page16). For reference, the embedded web page for the unit displays the state of the circuit breaker and the value of the combined current load.

IPCP Pro Q xi and xi Series • Hardware Features and Installation 27

Bidirectional Control and Communication Connections and Features

RELA

21C

IR/SERIAL

G2S

RELAYS

2143C

3-pole COM ports, RS-232 only (see figure 14, figure 15, and figure 16 on

page20 through page22) and

5-pole COM ports, RS-232/RS-422/RS-485 — Use COM ports for serial control

of a display or other device and to receive status messages from the connected devices. These ports can send commands from a driver file. RS-232 is the only mode for the 3-pole ports and is the default mode for the 5-pole ports.

IPCPProxiSeries serial protocol:

• 300 to 115200 baud (9600 baud = default)

• 8 (default) or 7 data bits

• 1 (default) or 2 stop bits

• No parity (default), even parity, or odd parity

• Flow control support (default = none):

• 3-pole ports: software-only (XON, XOFF)

• 5-pole ports: hardware and software

Use the following diagram as a wiring guide to cable the IPCP to other devices.

7/8"

(22 mm)

STP 20-2P Cable

Extron

3/16" (5 mm)

Max.

Heat Shrink

on Outer Jacket to

Inner

Conductor

Transition

TIP:

STP 20-2P cable, shown at left, is recommended for these connections. For best results, insulate the common or drain wires using heat shrink.

Front/Top Panel, DIN Rail Models

Serial (COM) Ports

Select protocol via software.

COM port default protocol:

• 9600 baud

• 8 data bits • 1 stop bit

• no parity • no ow control

NOTE: The 5-pole

COM ports support both hardware and

GTx Rx

RTS CTS

COM 1

Rear Panels, Rack Mount Models

COM 2 COM

1 7

GTx Rx GTx Rx

COM 2 COM 3

COM 1

3-pole COM

(RS-232)

5-pole COM

(RS-232, RS-422, RS-485)

3-pole COM

(RS-232)

software ow

To 5-pole COM port

To 3-pole COM port

GTx Rx Tx Rx

TxRx G Tx Rx G

or or

TxRx G Tx Rx G

Heat Shrink

Over Shield Wires

GTx Rx

RTSCTS

RTS

RTSCTS

G Rx Tx

CTS

Clear to send

RTS

Request to send

G Ground Rx Receive Tx

Transmit

Ground Receive Transmit

5-pole COM

(RS-232, RS-422, RS-485)

Receive (Rx) Transmit (Tx)

Heat Shrink

Receive (Rx) Transmit (Tx)

Strip wires 3/16" (5 mm) max.

control. The 3-pole COM ports support software ow control only.

Projector, Panel

Display, PC, or Other

RS-232, RS-422, or

RS-485 Device

RS-232-

Controllable

Device

NOTE: If you use cable that has a drain wire, tie the drain wire to ground at both ends.

Front Panels, Rack Mount Models

COM

1 2 3 4 5 6 7 8

RTS =

Request to Send CTS = Clear to Send Tx = Transmitting Data Rx = Receiving Data

RTS

CTS

5-pole COM Pin Conﬁgurations

RS-232

Ground

RTS CTS

RS-422

Tx-

Rx-

Ground

Tx+ Rx+

(pins 1 & 2

tied together)

(pins 4 & 5

tied together)

1 (Tx) 2 (Rx) 3 (G) 4 (RTS) 5 (CTS)

RTS

CTS

COM

2 31

RS-485

Data-

Ground

Data+

Figure 22. Wiring COM ports for Serial Control

For bidirectional serial communication, the transmit, ground, and receive pins must be wired at both the IPCPProxiSeries and the other device. Each projector or other device may require different wiring. For details, see the manual for that equipment or read the Extron device driver communication sheet, which is included with the drivers.

IPCP Pro Q xi and xi Series • Hardware Features and Installation 28

NOTE: Maximum distances between the IPCP and the device being controlled are

PWR

PoE+ OUT

generally up to 200feet (61m) but can vary based on factors such as cable gauge, baud rates, environment, and output levels from the IPCP and the device being controlled.

LAN (Ethernet) connectors and LEDs (Ethernet) (see figure 14, figure 15, and

figure 16 on page20 through page22)

and

AV LAN connectors and LEDs (Ethernet) —

To connect the IPCP to an Ethernet network (for configuration and control of the IPCP and the devices connected to it), plug a cable into one of these RJ-45 sockets and connect the other end of the cable to a network switch, hub, router, or PC connected to a local network or the Internet.

• DHCP is off by default for all LAN and AV LAN ports.

• If the IPCP has more than one LAN port or AVLAN port, the rest of the LAN or

AVLAN ports function as simple network switches (a multiport, unmanaged switch), so that you can connect additional devices to the same network.

AV LAN ports use a separate network interface from that of the main LAN connection for the unit. Connect AV devices to AVLAN ports in order to create a secure and private AV Ethernet network and to separate AV communications from the corporate network traffic.

NOTE: A dedicated AV LAN safeguards AV systems from outside intrusion

or interference by separating device control and other network traffic from a corporate or campus network. To ensure that the control processor LAN and AVLAN connections (ports) are connected to separate networks, the LAN and AVLAN IP address schemes must be on different subnetworks.

Power over Ethernet+ (PoE+) output is available on some RJ-45 connectors (AV LAN ports 2 and 3) on some models, such as the IPCPPro360. PoE+ output allows the unit to provide power to PoE-enabled AV devices that are controlled by the IPCP.

• Ports labeled “PoE+ Out” can output a maximum of 30watts per port.

• The corresponding Power LED lights when the port provides power.

• Each individual PoE+ port can be configured or programmed to monitor its

connection status and load (power consumption). This allows you to determine when a PoE supported device is connected to and powered by that port and how much power is being drawn.

• Power consumption at each PoE+ port is measured in watts, monitored with a

resolution of 0.3watts.

• Schedules can be set up for PoE+ output (via GC or Global Scripter) so that ports

can be turned off automatically to conserve energy.

Additional details are available in the Global Configurator Help File.

ATTENTION:

• Power over Ethernet (PoE) is intended for indoor use only. It is to be connected

only to networks or circuits that are not routed to the outside plant or building.

• L’alimentation via Ethernet (PoE) est destinée à une utilisation en intérieur

uniquement. Elle doit être connectée seulement à des réseaux ou des circuits qui ne sont pas routés au réseau ou au bâtiment extérieur.

IPCP Pro Q xi and xi Series • Hardware Features and Installation 29

Network Port Addressing:

If you use static IP addresses, configure the settings and IP addresses via Toolbelt. See the help file for Global Configurator or Toolbelt for basic information on configuration. PCS software version 4.5 or higher can also be used to set IP addresses on units with AVLAN ports as long as the ports are set to the default addresses.

The default static IP addresses and subnet masks for these ports differ depending on whether or not the unit includes AVLAN ports. See the diagrams later in this section and see the following table for default addresses.

Network Port Addressing

Model and Port Types IP Address Subnet Mask DNS Address

Static IP addresses (default, what the unit uses when DHCP is off)

Models without AV LAN

LAN

192.168.254.250 255.255.255.0 127.0.0.1

Models with AV LAN

LAN AV LAN (DHCP server disabled) AV LAN (DHCP server enabled)

192.168.253.250

192.168.254.250 127.0.0.1

192.168.254.1 192.168.254.1

255.255.255.0

127.0.0.1

DHCP on (alternative setting)

Models without AV LAN

LAN DHCP on

Models with AV LAN

LAN DHCP on AV LAN (DHCP server disabled) DHCP off (disabled)

For details of communication protocols, ports, and services used, see the Pro Series Control Product Network Ports and Licenses Guide at www.extron.com.

LED Indication: Activity LED (connectors [all models] and front panel [rack mount models]) — This

yellow LED blinks to indicate network activity.

Link LED (connectors [all models] and front panel [rack mount models]) — This green

LED lights to indicate a good network connection.

1000 LED (front panel [rack mount models]) — This green LED lights when the unit is

connected to a gigabit network connection.

Passwords:

IMPORTANT NOTE:

The factory configured password for this device has been set to the device serial number. Passwords are case sensitive. Performing a Reset to Factory Defaults reset (see Resetting the Unit on page49) sets the password to extron.

Cabling:

•

For 10Base-T (10 Mbps) networks, use a CAT 3 or better cable.

•

For 100Base-T (max. 155 Mbps) or 1000Base-T networks, use a CAT 5 or better cable.

IPCP Pro Q xi and xi Series • Hardware Features and Installation 30

For models without AV LAN: Connect the PC that you will use for setup, the LAN

AV LAN

LAN

MAC: 00-05-A6-YY-YY-YY S/N: ####### E######

PWR

PoE+ OUT PoE+ OUT

AV LAN

MAC: 00-05-A6-XX-XX-XX S/N: ####### E######

00-05-A6-XX-XX-XX

IPCP AV LAN

sent/received.

port of the control processor, and the touchpanels to the same Ethernet network.

RJ-45 Connector

Rear Panels, Rack Mount Models

1 2

Insert Twisted

Pair Wires

Pins:

12345678

LAN

Ethernet

TCP/IP

Network

NOTE: IPCPs with more than one LAN port

function as multiport, unmanaged network switches so you can connect additional devices to the same network.

LAN (Ethernet) — Models

Without AV LAN

Front Panels, Rack Mount Models

1000

LINK

ACT

LAN

1 2 3

1000 Mbps Connection

Network is active.

Data is being sent/received.

Activity LED

LAN

Default protocol, LAN ports:

• LAN IP address: 192.168.254.250

• Gateway IP address: 0.0.0.0

• Subnet mask: 255.255.255.0

• DNS address: 127.0.0.1

• DHCP client: off

• Link speed and duplex level: autodetected

• Data rates: 10/100/1000Base-T

Default login credentials:

• Username: admin

• Password: extron

Link LED

Figure 23. Models Without AV LAN: LAN Connector, LEDs, and Default Protocol

For models with AV LAN: Connect the PC that you will use for setup, the control processor, and the touchpanels to the Ethernet network. If you choose not to use DHCP, pay careful attention to the default IP addresses.

Corporate

TCP/IP

Network

Ethernet

Insert Twisted

Pair Wires

Pins:

12345678

LAN Port

RJ-45 Connector

Bottom Panel

IPCP Pro 355DRQ xi

AV LAN Por t

Ethernet

Rear Panels, Rack Mount Models

Activity LED

Corporate

TCP/IP

Network

MAC: 00-05-A6-XX-XX-XX S/N: ####### E######

LAN

Link LED

00-05-A6-XX-XX-XX

MAC: 00-05-A6-YY-YY-YY S/N: ####### E######

LAN (Ethernet) —

Models With AV LAN

Default protocol, LAN ports:

• LAN IP address: 192.168.253.250

• Gateway IP address:

0.0.0.0

• Subnet mask: 255.255.255.0

• DNS address: 127.0.0.1

• DHCP client: off

• Link speed and duplex level: autodetected

• Data rates: 10/100/1000Base-T

Default login credentials:

• Username: admin

• Password: extron

IPCP LAN

LAN

Front Panels, Rack Mount Models

LAN

1000 Mbps

1000 LINK

ACT

Connection Network is

active.

Data is being

NOTE: IPCPs with more than one

LAN port function as multiport, unmanaged network switches so you can connect additional devices to the same network.

Figure 24. Models with AV LAN: LAN Connector, LEDs, and Default Protocol

IPCP Pro Q xi and xi Series • Hardware Features and Installation 31

LAN

MAC: 00-05-A6-XX-XX-XX S/N: ####### E######

LAN

MAC: 00-05-A6-YY-YY-YY S/N: ####### E######

00-05-A6-XX-XX-XX

IPCP LAN

Network

S/N: ####### E######

Insert Twisted

Pair Wires

RJ-45 Connector

Bottom Panel IPCP Pro 355DRQ xi

Pins:

Ethernet

12345678

Ethernet

Rear Panels, Rack Mount Models

Activity LED

Network

MAC: 00-05-A6-YY-YY-YY S/N: ####### E######

00-05-A6-XX-XX-XX

MAC: 00-05-A6-XX-XX-XX S/N: ####### E######

PWR

AV LAN

LAN

IPCP AV LAN

PWR

Link LED

AV LAN (Ethernet)

Default protocol, AV LAN:

• IP address:

192.168.254.250

• Subnet mask: 255.255.255.0

• DNS address: 127.0.0.1

• DHCP server off (disabled)

• Link speed and duplex level: autodetected

• Data rates: 10/100/1000Base-T

Default login credentials:

• Username: admin

• Password: extron

Front Panels, Rack Mount Models

AV LAN

1 2

1000

LINK

ACT

1000 Mbps Connection

Network is active.

Data is being sent/received.

AV LAN Por tLAN Port

NOTE: IPCPs with more than one LAN or

AV LAN port function as multiport, unmanaged network switches so you can connect additional devices to the same network.

Figure 25. Models with AV LAN:

MAC address (see figure 14, figure 15, and figure 16

on page20 through page22) — Each network interface of the control processor is assigned a unique user hardware ID number (Media Access Control [MAC] address) (for example, 00-05-A6-05-1C-A0). You may need this address during control processor conﬁguration. A label that indicates the MAC address is located on the rear or side panel of each rack-mounted model and on the side or bottom panel of each DIN rail model.

PoE+ OUT PoE+ OUT

AV LAN DHCP Server

The AV LAN DHCP Server is disabled by default. It can be enabled to dynamically assign IP addresses to DHCP clients on the AV LAN.

Default protocol, AV LAN when DHCP server is enabled:

• DHCP server IP address: 192.168.254.1

• Subnet mask: 255.255.255.0

• DNS address: 192.168.254.1

• DHCP dynamic address range for client

devices: 192.168.254.100 -

192.168.254.149

• Maximum served addresses when DHCP server is enabled: 50

• DHCP client address lease time: 24 hours.

To use DHCP in the AV LAN:

1. Using Toolbelt, enable the DHCP server

for the AV LAN within the control processor (see the software or programming help le for details).

2. Enable DHCP on each client AV device

(see the user guide for each product).

3. Connect client AV devices to the AV LAN.

AVLAN Connector, LEDs, and Default Protocol

00-05-A6-XX-XX-XX

MAC: 00-05-A6-XX-XX-XX S/N: ####### E######

MAC: 00-05-A6-XX-XX-XX

MAC Address

IPCP Pro Q xi and xi Series • Hardware Features and Installation 32

Unidirectional Control and Communication Connections

One Single IR Emitter

Dual IR Emitter

IR/Serial output ports (see figure 14, figure 15, and figure 16 on page20

through page22) — An IPCPProxiSeries control processor can use infrared signals or unidirectional RS-232 serial signals to control various devices (up to four per port for IR) via these ports. Set output signal type (IR or serial) during configuration. The following figure shows wiring examples.

Front/Bottom Panel, DIN Rail Models

IR/SERIAL

S G2S G

To a Projector,

Panel Display, or the

Wired IR Remote or

RS-232 Port of a

Source Device

IR/Serial Ports

Rear Panels, Rack Mount Models Front Panels, Rack Mount Models

1 2

IR/SERIAL

S G2S G

or or

S G S G S G S G

5 6

3 4

7 8

IR/SERIAL

Output options:

• IR (30 kHz to 300 kHz, with or without carrier signals)

• Unidirectional RS-232

IR/S

IR/SERIAL

21 3 4

5 6 7 8

IR/Serial LEDs

Light when signals are transmitted on the corresponding IR/serial port.

To the IR Receiver of a

Projector, Display, or

Source Device

IR or RS-232

Output

Ground

Unidirectional

Ground

IR Output Signal

(-)

(+)

(-)

(+)

Two Single IR Emitters

Figure 26. Wiring the IR/Serial Ports

Serial control — Connect one of these ports to the serial control receive (Rx) and

ground pins of the device to be controlled. These ports have the same serial protocol options (see page28) as the COM ports.

IR control — Connect one of these ports directly to the wired IR port of another device. Alternatively, insert the wires from up to four IR Emitters into an IR port and place the heads of the emitters over or next to the IR signal pickup windows of the devices. For wiring, see the following diagrams or the IREmitter Installation Guide (available on

www.extron.com).

NOTE: Each emitter must be within 100 feet (30.4 meters) of the IPCP for best IR

control results.

Installing One Single Emitter Installing One Dual Emitter

Ground (−)

IR Signal (+)

Ground (−)

IR Signal (+)

Installing Two Single Emitters When installing only single emitters, tie them in series as shown below.

Ground (−)

IR Signal (+)

(−)

(+)

(−)

(+)

Two Single IR Emitters

IPCP Pro Q xi and xi Series • Hardware Features and Installation 33

Relay 1

ont/Bottom Panel,

N Rail Models

RELAYS

2143CC

Relay ports — Relay ports (see figure 14, figure 15, and figure 16 on page20

through page22) provide control for power, screen or projector lifts, window coverings, and similar items, when trigger events occur.

All relays are normally open.

Normally

Rear Panels, Rack Mount Models

1 2

3 4

5 6

7 8

RELAYS

Open (1)

Normally

RELAYS

2143CC

Open (2)

Common

• Connect devices for contact control.

Relays

• Do not exceed a total of 24V at 1A for each port.

Normally

Open

Closed

Front Panels, Rack Mount Models

RELAYS

2134

5678

Common Relay 2

Relay LEDs

Light when the corresponding relays are activated (tied to GND, closed).

To Room

Control

Equipment

Common Relay 2

To Room

Control

Equipment

21C

Figure 27. Cabling Relay Ports

These relay contacts may be used to control any equipment as long as the contact specifications of a total of 24V at 1A are not exceeded for each port. These relays are normally open by default.

When activated, the open contacts close. They can be set up to operate in one of two ways:

• Latching (brief or indefinite period contact) (press to close, press to open), or

• Pulsed (timed cycle) (press to close, timeout to open, with automatic repeat).

In pulse mode the default timeout period (hold time) is ½ second (500 ms). Use Global Configurator to change the length of the timeout period.

NOTE: The pulse function is absolute: it always sets the relay state to closed, times

out (briefly), then opens the contact. It overrides the previously selected setting (on state, off state, or toggle).

IPCP Pro Q xi and xi Series • Hardware Features and Installation 34

Additional Control Ports

Flex I/O ports (see figure 14 on page20 and figure 15 on page21) —To allow

the IPCPProxiSeries control processor to monitor devices to trigger events, connect switches, sensors, LEDs, relays, or similar items to these ports. Flex I/O ports can be configured as analog inputs, or as digital inputs or outputs with or without +5VDC pull-up. These ports can trigger events or functions (such as triggering relays, issuing commands, or sending an e-mail) that have been configured using GC. By default these ports are set as digital inputs with pull-up disabled.

Rear Panel, Rack Mount Models

Congure each port as an analog input or as a digital input or output with or without +5 VDC pull-up. Use these ports to:

• Monitor or trigger events and functions (toggle relays, issue commands, send e-mail), once congured.

321 4 G

FLEX I/O

• Power LEDs or other devices that accept a TTL signal.

Heat

Shrink

Over

Shield

Wires

4 3 2 1

Switch, Sensor

Flex I/O (digital input/output or analog input)

Ground

Wire Nut

Share the same ground among I/O connections.

Device 4 Device 3 Device 2 Device 1

(Switches, sensors,

LEDs, relays, or

Resetting the Unit

Reset

Button

There are six reset modes that are available by pressing the Reset button on the front panel. The Reset button is recessed, so use a pointed stylus, ballpoint pen, or Extron Tweeker to access it. See the reset modes table below and on the next two pages for a summary of the modes.

ATTENTION:

NOTE: If you press and hold the Reset button continuously, the LED blinks every

IPCPProQxi and xi Series Control Processor Reset Mode Summary

Use This Mode to...

Mode

Temporarily boot up the unit running only the universal boot code, then install the desired firmware.

Use this in the event that a firmware update has failed or if incompatibility

Run Universal Boot Code

issues arise with userloaded firmware

Activation Result

To start the Run Universal Boot Code reset mode and replace firmware:

1. On the control processor, hold down the recessed Reset

button while applying power to the unit. Keep holding the button down until the Power LED blinks twice, then release the button. The LED blinks slowly during bootup. The control processor runs the universal boot code (rather than full firmware).

2. Upload new firmware to the unit as desired (see Updating the

Firmware on page66 for details).

NOTE: Do not continue to operate the control processor

using only the boot code. The unit requires a full firmware package in order to be fully operational. If you want to use the firmware version with which the unit shipped, you must upload that version again (see the Global Configurator Help File or Toolbelt Help File for firmware upload instructions).

• Review the reset modes carefully. Using the wrong reset mode

may result in unintended loss of flash memory programming, port

Power

LED

reassignment, or a unit reboot.

• Analysez minutieusement les différents modes de réinitialisation.

Appliquer le mauvais mode de réinitialisation peut causer une perte inattendue de la programmation de la mémoire flash, une reconfiguration des ports ou une réinitialisation de l’unité.

3seconds, and the unit enters a different mode, from the Reset All IP Settings mode through the Reset to Factory Defaults mode. For Reset to Factory Defaults mode the LED blinks three times, the third blink indicating the last mode. The modes are separate functions, not a continuation from one mode to the next.

The control processor firmware is replaced. If the unit is powered on in Run

Universal Boot Code mode, event scripts and systems do not start. All user files and settings such as drivers, adjustments, and IP settings are maintained.

NOTE: To return the unit to the firmware

version that was running prior to the reset, cycle power to the unit instead of installing new firmware.

IPCP Pro Q xi and xi Series • Hardware Features and Installation 49

IPCPProQxi and xi Series Control Processor Reset Mode Summary

Use This Mode to...

Mode

Recover project configuration and program files if passwords have been lost

Project Recovery

Toggle stop/ start program

Run/Stop Program

Enable or disable the DHCP client

Toggle DHCP Client

Reset IP settings and port maps to factory defaults without affecting userloaded files

Reset All IP Settings

Activation Result

To start the Project Recovery reset mode and recover a project:

1. On the PC, open your choice of Extron control software.

2. Open the help file for that software.

3. Locate and read instructions on how to perform project

4. Perform project recovery and save the recovered project.

5. Perform the Reset to Factory Defaults reset (see the next

6. Open Toolbelt and use it to set up network settings and

7. Close Toolbelt.

8. In your choice of control software, add the new password to

9. Save the project.

10. Upload the project from the software to the control processor.

To stop or start scripts, and systems:

1. Press and hold the Reset button for about 3 seconds, until

2. Release and press the Reset button momentarily (for

To enable or disable the DHCP client for the LAN port:

1. Press the Reset button five times (consecutively).

2. Release the button. Do not press the button within 3seconds

To reset all IP settings:

1. Press and hold the Reset button for about 6seconds until

2. Release and press the Reset button momentarily (for

Project Recovery mode stops regular operation and allows a connection to be made to the unit via software without requiring password entry so that project files can be retrieved and saved.

recovery.

• During project recovery mode, events are

stopped, and so is communication with AV devices.

page) on the control processor.

• While the control processor is in this mode,

use the software to recover project files.

passwords.

• Upon exiting project recovery mode:

• The unit returns to its pre-recovery mode

state and settings.

the recovered project.

• The Power LED returns to being steadily

lit.

The LED blinks 2 times if the program is starting.

the Power LED blinks once.

The LED blinks 3 times if the program is

stopping. <1second) within 1second*. * Nothing happens if the momentary press does not occur

within 1second.

• The Reset LED blinks 6 times if the DHCP

client is enabled.

• The Reset LED blinks 3 times if the DHCP

following the fifth press.

client is disabled.

NOTES:

• By default DHCP is off for the LAN port.

• If DHCP has been enabled, when you disable DHCP, the unit reverts to using the previously-set static

IPaddress.

Reset All IP Settings mode:

the Power LED blinks twice (once at 3 seconds, again at 6seconds).

<1second) within 1second*. * Nothing happens if the momentary press does not occur

within 1second.

NOTE: This resets the settings for both LAN and AV LAN

ports

• Turns DHCP off (for LAN ports).

• Sets the LAN and AV LAN IP addresses

back to factory default:

• LAN port, xi models: 192.168.254.250

• LAN port, Q xi models:

192.168.253.250

• AV LAN port (Q xi models, DHCP server

disabled):

192.168.254.250

• Sets the subnet back to factory default

(255.255.255.0).

• Sets the default gateway address to the

factory default (0.0.0.0).

• Sets domain and host names to factory

default.

• Sets port mapping back to factory default.

• Turns events (user-created schedules,

macros) off.

• Stops any running program.

• Disables 802.1X authentication.

IPCP Pro Q xi and xi Series • Hardware Features and Installation 50

IPCPProQxi and xi Series Control Processor Reset Mode Summary

Use This Mode to...

Mode

Start over with configuration and uploading

Reset to Factory Defaults

Activation Result

To reset the unit to all factory default settings:

1. Hold down the Reset button for about 9seconds until the

Power LED blinks three times (once at 3 seconds, again at 6seconds, again at 9 seconds).

2. Release and press the Reset button momentarily (for

<1second) within 1second*. * Nothing happens if the momentary press does not occur

within 1second.

Reset to Factory Defaults mode performs

a complete reset to factory defaults

(except the firmware).

• Does everything Reset All IP Settings mode

does.

• Removes (clears) all user-loaded files (except

LinkLicense files) and configurations from the control processor:

• Clears driver-port associations (IR, serial,

Ethernet) and port configurations.

• Removes button/touchpanel

configurations.

• Removes user-loaded digital certificates.

• Removes schedules, settings, macros.

• Clears messages in the event logs table.

NOTES:

• After performing a Reset All IP Settings or Reset to Factory Defaults reset, either set the IP address

again (by using Toolbelt) for use on your network, or turn DHCP on.

• The factory configured password for this device has been set to the device serial number. Passwords

are case sensitive. Performing a Reset to Factory Defaults reset sets the password to extron.

IPCP Pro Q xi and xi Series • Hardware Features and Installation 51

Software-Based Configuration and Control

This section of the guide is divided into the following topics:

• Configuration and Control: an Overview

• Basic Setup Steps: a Guide to this Section and Other Resources

• Downloading the Software and Getting Started

• Troubleshooting

Configuration and Control: an Overview

An IPCP must be configured before use in order to recognize and accept commands and pass them on to the controlled devices. It can be conﬁgured and controlled via a host computer connected to the same network as the control processor (see LAN (Ethernet)

connectors and LEDs starting on page29 for details about LAN port and cabling to

connect the control processor to the network).

• Configure the control processor by using the Global Configurator software

(GCProfessional or GC Plus) (see the Extron website for full system hardware and software requirements for GC), or program it using Global Scripter.

• The default web pages embedded within the control processor provide a means to view

general hardware information, network settings, and, if configured, project information. The embedded web pages can also be used to update the IPCP firmware. You cannot configure the control processor via the embedded web pages.

IPCP Pro Q xi and xi Series • Software-based Configuration and Control 52

Basic Setup Steps: a Guide to this Section and Other Resources

NOTE: GC projects can be created offline and uploaded to the hardware at a later date.

Follow the steps in Setup Checklist: How to Proceed With Installation starting on page10. The overall process for setting up a control processor using GC is as follows:

Within Global Conﬁgurator (GC Professional or GC Plus mode):

Create a new GC Professional or GC Plus project

No Yes

Conﬁgure the IP settings

of the control processor,

NBP network button panels, and

TouchLink Pro touchpanels.

If desired or required, use

Toolbelt or other software to congure

security settings for 802.1X, SSL.

Upload security certicates, private keys.

and add the control processor to it.

Will

TouchLink Pro or

third party touchpanels or

other user interfaces

be used?

Create GUI layouts for the touchpanels or other interfaces:

1. Start GUI Designer.

2. Create GUI layout designs for each TouchLink Pro, third party touchpanel (with a TouchLink Interface), or a computer or mobile device (with LinkLicense).

3. Save and build the GUI layout le.

Or...

Download existing GUI layouts from identical touchpanels.

See Network

Communication Setup

Network

on page13.

Congure ports on the

control processor.

Create monitors, schedules, timers,

macros, and local variables.

Add touchpanels, other interfaces, or button panels (if used) to the project.

Import GUI layouts and congure the

touchpanels or other interfaces.

Save the project.

Build and upload the conguration to

the control processor.

Test the system, make adjustments,

nalize conguration.

Figure 45. Overall Configuration Steps

IPCP Pro Q xi and xi Series • Software-based Configuration and Control 53

Downloading the Software and Getting Started

GC software updates and a large variety of device drivers can be downloaded from the Download page on the Extron website (www.extron.com/download/index.aspx). When you locate the desired software or driver package, follow the on-screen directions to download and install it.

NOTE: New RS-232 and Ethernet drivers are required. Use serial and Ethernet

drivers developed specifically for the IPLinkPro platform. With the exception of IR device drivers, drivers used for the previous generation IPLink (non-Pro) control processors are not compatible.

Locating Software, Firmware, and Driver Files on the Extron Website

There are three main ways to ﬁnd software, ﬁrmware, and device drivers within

www.extron.com:

• Via links from the web page for the specific product

• Via the Download Center page (Click on the Download tab at the top of any page

within the Extron website.)

• Via links from search results

NOTE: For some software you have the option to click the Download button to begin

downloading the software file. For other software there is a link for contacting an Extron support representative who can provide you access to the latest version.

To obtain Extron control product software, you must have an Extron Insider account and contact an Extron support representative. Extron provides training to our customers on how to use the software. For Global Configurator Professional, you must first attend Extron training, pass a proficiency test, and achieve Extron Control Professional Certification before being able to access all the features of that program.

Via links from the web page for the specific product

1. Navigate to the web page for the speciﬁc product model by performing one of the

following:

• Enter the model name into the search field in the upper right of any Extron web

page and click the magnifying glass icon. Or...

• Select the model name from the Product Shortcuts drop-down list in the

upper left of the Extron home page or Products page.

2. Click the Downloads tab in the middle of the product page. A list of available software,

ﬁrmware, and documents for that model appears on screen.

3. Click on the name of the desired software or ﬁrmware to start downloading the ﬁle, or

click on the link for device drivers to navigate to a page from which you can select either a driver package or speciﬁc drivers for individual devices.

Via the Download Center page

1. Click on the Download tab at the top of any page within the Extron website to access

the Download page.

2. Click on the link for the desired software product category (such as Global Conﬁgurator

Professional, ﬁrmware, or control system device drivers) in the center of the screen. A page opens that allows you to make more speciﬁc selections from within that category.

IPCP Pro Q xi and xi Series • Software-based Configuration and Control 54

3. For software, click on the link for the speciﬁc software that you need. A software

product page opens that provides a description of the software package, a list of system requirements, a list of features, and access to the release notes, in addition to a download link.

For drivers:

a. Click on the Control System Drivers button. b. Select the name of the control processor from the drop-down list. c. Click the link directly below the search ﬁelds to download the current “Pro Series

driver package” of all available drivers supported by the control processor. Alternatively, search for, locate, and select the device or devices for which you need a driver ﬁle.

d. To download a single driver rather than the package, click on the appropriate link in

the row for the product you want to control to download the driver or to download the “communication sheet.” The communication sheet provides details that may be helpful for working with the product and its control driver.

4. For some software you can click the Download or Download Now button to begin

downloading the software ﬁle. For other software there is a link for contacting an Extron support representative who can provide you access to the latest version.

For drivers, navigate through the alphabetically arranged list to select and download a driver for a specific device.

Via links from search results

1. Type the speciﬁc name of the software package (such as Global Conﬁgurator or

GUIDesigner) into the Search ﬁeld in the upper right of the Extron web page and click the magnifying glass icon. A search results page appears.

2. Click on the name of the software package. A software product page opens that

provides a description of the software package, a list of system requirements, a list of features, and access to the release notes, in addition to a download link.

3. For some software you can click the Download or Download Now button to begin

downloading the software ﬁle. For other software there may be a link for contacting an Extron support representative who can provide you access to the latest version.

Obtaining Control Drivers

Extron provides an extensive selection of device drivers available on the Extron website. Ethernet, serial, and infrared (IR) device drivers (for controlling projectors, displays, DVD players, document cameras, and so forth) are available as individual device driver ﬁles. Prior to conﬁguration, download driver ﬁles for products to be used in the installation.

NOTE: For serial or Ethernet devices, IPCPProxiSeries control processors require

IPLinkPro drivers. They do not support serial or Ethernet drivers that were created for IPLink (non-Pro) products. However, existing Extron IR driver files are supported.

If the system requires a driver that is not already available, you have additional options:

• Request a new serial (RS-232) or Ethernet driver from Extron.

• Create your own custom IR driver using Extron IRLearner Pro software. Following the

directions in the IRLearnerPro Help File, use the remote control of an AV device and the IR receiver port on the front panel of the IPCPProxi to capture commands and create a device-specific driver.

IPCP Pro Q xi and xi Series • Software-based Configuration and Control 55

Things to Do After Installing GC and Before Starting a Project

• Read the Global Configurator Help File, included with the software, for details and step-

by-step procedures on how to start a GCProfessional or GCPlus project and perform basic setup tasks for a control processor. The help file provides a wealth of information on settings and how to use the software. It includes examples of how to use the features of GC and step by step instructions for typical configuration tasks.

• Obtain network addresses and related information from your network administrator.

• Set up the IP address for the control processor. See Network Communication Setup

on page13 for an overview of how to set up the network properties of the unit. For details, see the GC help file or Toolbelt help file. The help files contain instructions on how to set the IP address, gateway IP address, subnet mask, mail server IP address, domain name, web port, SMTP username, and SMTP password so that the IPCP is able to communicate with the network.

Using GC: Helpful Tips

Resources and notes

• The IPCPProxi Series Setup Guide, IPCPPro355DRQ xi Setup Guide, or

IPCPProPCS1xiSetupGuide is shipped with the unit. It includes a quick reference to

the front and rear panel features, and covers basic hardware installation.

• See Front Panel Features on page14 and Ports, Addressing, and Connections

on page19 in this guide for features and settings for the ports you are configuring.

• If you plan to configure the IPCP at the installation site, Extron recommends

downloading drivers for all the devices in the installation before you go out to the site.

• The Global Configurator project file (*.gcpro or *.gcplus) contains configuration settings

and it can be saved to a directory or folder for backup or for installation on another IPCPProxi control processor. Saving a configuration is recommended before you perform a firmware upgrade.

• IP address, subnet mask, and gateway address are required during network setup of

the control processor.

• The unit name is any name (for example, Room730-IPCPPro550xi or ConfRmSystem)

that you want to use to label a specific IPCP unit. The default is a combination of the product name and part of the hardware (MAC) address. This can be changed to your choice of alphanumeric characters and hyphens (-). The following rules apply:

• Spaces are not permitted within the name of a unit or at the start or the end of a

name.

• Underscores ( _ ) are not permitted.

• Valid characters are A-Z, a-z, 0-9, and - (hyphen).

• The unit does not distinguish between upper and lower case letters.

• The name cannot start with a number or a hyphen, and it cannot end with a

hyphen.

• Maximum name length is 63 characters.

IPCP Pro Q xi and xi Series • Software-based Configuration and Control 56

Troubleshooting

Power Connections

Turn on the input devices (DVD players, Blu-ray players, PCs, and other sources), output devices (display screens, projectors), the control processor, and the PC and touchpanel or eBUS button panels. Touch a conﬁgured button on the touchpanel or eBUS button panel.

If an input or output AV device cannot be remotely controlled (does not respond as expected), check the following:

• Power Connections

• Data Connections

• Device Control Connections and Conﬁguration

• eBUS Connections and Configuration

• Ensure that all devices are plugged in.

• Make sure that each device is receiving power. The IPCP front panel power LED lights if

the IPCP is receiving power.

• If the IPCP includes switched power output ports, verify that the overload indicator LED

is not lit. If the switched 12 VDC power output Over LED is lit, the power draw at the switched power ports has been exceeded. To restore these ports to normal function, do the following:

1. Correct the hardware cause of the overload. Disconnect one or more devices from

the 12VDC switched power output ports on the IPCP. The IPCP waits a moment and rechecks the power load.

• If the total load (power draw) is now within safe limits, the IPCP automatically

re-enables the ports. The green switched 12VDC power status LEDs on the IPCP light, the red OverLED is unlit, and power is restored to the output ports.

• If the total load still exceeds the maximum threshold, the OverLED remains lit

and the ports remain off until the overload is corrected (see step 2).

2. Repeat step 1 (disconnect another device from the switched power output ports)

as needed until the OverLED turns off and all the green switched 12VDC power status LEDs on the IPCP light.

• For the IPCPProPCS1xi, if the device connected to the AC power output cable is not

receiving power, check the following items:

• Is the AC output port enabled (turned on) via configuration or script settings, or via

the front panel Power button? The AC Power LED lights to indicate the power output state as follows:

Lit green: Power output is enabled. Off (dark): Power output is disabled. Lit red: A fault condition is detected, and power output is disabled.

• Is there a fault condition at that port? If so, the circuit breaker was triggered. Correct

the fault condition (such as a circuit overload), then press the Breaker button to reset the circuit breaker.

IPCP Pro Q xi and xi Series • Software-based Configuration and Control 57

Data Connections

1. Check the cabling connections and make adjustments as needed. The LinkLEDs

on the IPCP and on the touchpanel, network button panel, or PC should be lit green steadily if a network connection is detected. If these LEDs are not lit, either the cable is faulty or not plugged in, or the wrong type of cable is being used (see LAN (Ethernet)

connectors and LEDs on page29).

2. Try to “ping” the unit by entering one of the following at the command prompt on the

PC:

• ping 192.168.254.250 — for a unit without AVLAN, or for an AVLAN port

• ping 192.168.253.250 — for the LAN port of a unit with AVLAN

• ping 192.168.245.1 — for an AVLAN port if the DHCP server is enabled

Or ping the IP or web address provided to you by your system administrator. If you get no response:

• Make sure your unit is using the appropriate subnet mask (check with your system

• Make sure your PC and network do not have a software firewall program that might

3. If contact is established with the unit, but the IPCP web pages cannot be accessed

by your browser program, verify (via an Internet network options or preferences menu) that your browser is conﬁgured for direct network connection and is not set up to use a proxy server.

when the DHCP server is disabled (default)

administrator).

block the IP address of the IPCP unit.

Device Control Connections and Conﬁguration

• Verify that ports are wired correctly and that ground (earthing) wires are connected to

the proper pins on the control processor and, if applicable, on the controlled device.

• Ensure that each IR emitter head is placed adjacent to or directly over the IR pickup

window on the controlled device.

• Verify that the appropriate drivers were used while creating the configuration file and that

the correct commands and signal types (IR, RS-232, Ethernet) are associated with the appropriate ports on the control processor and on the other devices.

• For digital input and output connections, verify whether the application requires the

+5VDC pull-up resistor within the IPCP for TTL circuits, and use the software to check whether it is selected within the configuration.

• Verify that input current at any digital input or output port does not exceed 250mA.

• Verify that input current at the volume control port (IPCPPro250) does not exceed

10VDC and that the amplifier is cabled correctly, as well.

IPCP Pro Q xi and xi Series • Software-based Configuration and Control 58

eBUS Connections and Conﬁguration

• Verify that the eBUS ports are wired correctly and that ground (earthing) wires are

connected to the ground pins on every device in the system. Connectors should be wired the same at each port.

• Check for eBUS address conflicts. Ensure that each device in the system has a distinct,

individual bus ID address and that no device is set to address zero. When an eBUS address conflict exists:

• The eBUS status LED on the IPCP blinks fast.

• The devices that share an address do not function.

• The other devices work correctly.

NOTE: If a device bus address is set to zero, it is not recognized by the IPCP.

• If the IPCP does not recognize any connected devices and if the eBUS Overload LED is

lit, power consumption at the eBUS port is too high. Use one of these methods to restore the eBUS port to normal mode:

• Remove eBUS devices one at a time from the system until the overload no longer

occurs.

• Add supplemental power supplies to the system.

See the eBUS Technology Reference Guide for details.

• Once overload conditions are resolved, the green eBUS status LED on the IPCP lights,

the red eBUS Over LED should be unlit, and eBUS devices resume functioning and are again recognized by the IPCP.

If you are still experiencing problems, call the Extron S3 Sales & Technical Support

Hotline or the Extron S3 Control Systems Support Hotline (1.800.633.9877).

IPCP Pro Q xi and xi Series • Software-based Configuration and Control 59

Reference Information

This section of the guide includes the following reference items:

• Network Port Requirements and Licensed Third-Party Software

• File Types: a Key to Extron-specific File Names

• Secure Sockets Layer (SSL) Certificates

• IEEE 802.1X Certificates

• SNMP

• Unmounting a DIN Rail Unit

To read product speciﬁcations, visit the IPCPProxiSeries product pages at

www.extron.com.

Network Port Requirements and Licensed Third-Party Software

Network administrators may ﬁnd it useful to know which ports, protocols, and services are used by the IP Link Pro control processors, TouchLink Pro Touchpanels, Global Conﬁgurator Plus and Professional software, Toolbelt, and Extron Control (for IPLinkPro control systems). A list of protocols used for inbound and outbound communication for each type of device or software is available in the Pro Series Control Product Network Ports and Licenses Guide, part 68-2961-01, available at

www.extron.com.

The control processors use various licensed third-party software packages during operation. To view details about third-party packages and associated licensing, click the License

Information button in the internal web pages of the control processor. A License Information window opens. To view a copy of a listed package license, in the License Information window, click the link in the License column for the relevant package. This

opens a copy of the package license in a separate window. A list of licenses is also available in the Pro Series Control Product Network Ports and Licenses Guide at www.extron.com.

File Types: a Key to Extron-specific File Names

A basic understanding of the types of ﬁles used by the control processor is helpful in order to decide what (if anything) to do with them.

• .eff — This is an Extron firmware update file (see the Firmware Updates section

starting on page65 for details on firmware updates).

• .eir — These are IR driver files containing infrared commands. There is a separate .eir

file for each device the IPCP controls via infrared communication. This is also the type of file created during IR learning. Via Global Configurator, these files can be imported and associated with one of the IR ports on a control processor.

• .ell — This is a LinkLicense file. It appears in systems that use a LinkLicense for using a

third-party device as a control interface instead of an Extron TouchLink Pro touchpanel.

• .gcplus — This is a Global Configurator Plus configuration file.

• .gcpro — This is a Global Configurator Professional configuration file.

IPCP Pro Q xi and xi Series • Reference Information 60

• .gdl — This is a GUI Designer layout created for TouchLinkPro a touchpanel or

third-party touch interface.

• .glta — This is a GUI layout template.

• .gs – This is a Global Scripter project file.

Secure Sockets Layer (SSL) Certificates

Extron control processors ship with factory-installed SSL certiﬁcates created by Extron. If you want or are required to use a different SSL certiﬁcate at your installation site, then you can use system utilities in the Toolbelt software to change the SSL certiﬁcate at any time. The Toolbelt Help File provides instructions on how to apply an SSL certiﬁcate to a control processor.

NOTES:

• You must run Toolbelt as an administrator.

• Some certificates require a passphrase that is created when the certificate is

created. If a passphrase is required, you must enter that passphrase before uploading and applying the certificate.

IP Link Pro controllers support standard OpenSSL certiﬁcate encodings such as .pem (Privacy-enhanced Electronic Mail) and .der (Distinguished Encoding Rules) ﬁle types. PEM ﬁle types are ASCII encoded and are the required format for uploading to the control processor. DER ﬁle types are binary encoded and can typically have several ﬁle extension variations, such as .crt and .cer. There are many standard tools that can convert from DER to PEM ﬁle encodings if needed.

NOTE: A DER format file must be converted to PEM encoding before uploading it to the

control processor.

To properly create the certiﬁcate for uploading to Extron control processors, ensure that the certiﬁcate ﬁle meets the following requirements:

• contains X.509 certificate information

• contains public and private keys

• uses PEM encoding

NOTE: ITU-T standard X.509 covers aspects of public key encryption, digital

cryptography, certificates, and validation.

Contact your IT administrator for more information on what tools and policies are required to obtain or create the SSL certiﬁcate and, if necessary, the corresponding passphrase.

IPCP Pro Q xi and xi Series • Reference Information 61

IEEE 802.1X Certificates

IEEE 802.1X is a standard that enables port-based network access control via an authentication server. The protocol requires that all devices must be authenticated before gaining privileges to access the secure part of the network.

The Extron implementation of 802.1X supports PEAP - MSCHAPV2 and EAP - TLS methods of authentication. This section of the guide details the requirements for any

certiﬁcate ﬁle (machine or CA) and the private key ﬁle (for the machine certiﬁcate) to be

used in the system. Extron provides resources for learning about 802.1X implementation:

• The Extron 802.1X Technology Reference Guide, available from www.extron.com, is

the primary resource for background information, system planning, topology, and how to set up these systems.

• The Toolbelt Help file provides detailed step-by-step information on using the software

to set up 802.1X for IPLinkPro control systems and on troubleshooting.

• The 802.1X Primer white paper, also available from www.extron.com, provides a

general overview of the protocol and its use within a control system.

NOTES:

• You must run Toolbelt as an administrator.

• Machine certificates require a private key file, which can be encrypted.

Certiﬁcate File Requirements

PEM (Privacy-enhanced Electronic Mail) ﬁle types are ASCII encoded, and they are the required format for 802.1X authentication for the control processors. DER (Distinguished Encoding Rules) ﬁle types are binary encoded and can typically have several ﬁle extension variations, such as .crt and .cer.

NOTE: DER encoded files (files with .der, .crt, or .cer extensions that are encoded in

DER binary format) must be converted to a PEM encoded file type (.pem) before being used for authentication.

DER encoded certiﬁcates must be converted to PEM encoding using a third-party tool. Contact your IT administrator for more information on required tools.

To create the 802.1X security certiﬁcate for uploading to Extron control processors, ensure that the certiﬁcate ﬁle meets the following requirements:

• It contains X.509 certificate information.

• It contains a private key (for machine certificates only).

• It is PEM encoded.

• It has a file extension that is .crt or .pem

• Its file name consists of the following types of valid characters:

• Alphanumerical (A-Z, a-z, 0-9) characters

• Some special characters (colon [ : ], underscore [ _ ], and hyphen [ - ])

NOTE: Spaces are not permitted anywhere in the name.

IPCP Pro Q xi and xi Series • Reference Information 62

SNMP

Private Key File Requirements

Private key ﬁles are required only when employing machine certiﬁcates. Follow these requirements for creating a private key:

• Its file name consists of the following types of valid characters:

• Alphanumerical (A-Z, a-z, 0-9) characters

• Some special characters (colon [ : ], underscore [ _ ], and hyphen [ - ])

• It has a file extension that is .key or .pem.

• It can have optional encryption (via password or passphrase).

Extron control products support Simple Network Management Protocol (SNMP). SNMP facilitates the exchange of basic network management information between network devices. It helps in monitoring of operations and factors such as packet usage, memory usage, remote password resets, and collection of error information. An information technology administrator can use common IT tools to monitor those factors, as well as look up device location and the name of the contact person for the device.

The SNMP controls within Toolbelt provide a way to enable or disable SNMP. It also allows you to specify related information such as the name of a contact person, the physical location of the unit, and a community name. The text that is speciﬁed in these ﬁelds is seen by the network community when the unit is queried.

Extron control products support the following security levels:

• Management Information Base 2 (MIB-II)

• SNMPv2a.

IPCP Pro Q xi and xi Series • Reference Information 63

Unmounting a DIN Rail Unit

If the need arises, the IPCPPro355DRQxi can be removed from the DIN rail, whether or not cables are still attached. Remove or unmount the unit as follows:

1. Pull the mounting clip down to release the unit from the bottom of the rail (see ﬁgure 46,

). If you cannot grasp and pull the clip by hand, insert a small, ﬂat-bladed screwdriver

(such as an Extron Tweeker) through the slot in the clip and pull it downward.

2. While the clip is pulled down, tilt the IPCPProxi away from the DIN rail and lift it off the

rail (2).

Rear View

Side View

Tilt unit to dismount.

Locked

Pull the clip to release the unit from the rail.

Unlocked

Figure 46. Unmounting the Unit

IPCP Pro Q xi and xi Series • Reference Information 64

Firmware Updates

If the need arises, you can replace the IPCP ﬁrmware. This section covers the following ﬁrmware-related topics:

• Determining the Firmware Version

• Updating the Firmware

Determining the Firmware Version

There are several ways to check which ﬁrmware version the control processor is using:

• View the device information in Toolbelt.

• View the general status information section of the IPCP embedded web page.

Before using any of those methods, connect the control processor and the PC to the same network. For details see the Hardware Features and Installation section starting on page10, the Software-Based Conﬁguration and Control section starting on page52, and the IPCPProxi Series Setup Guide or the IPCPPro355DRQxi Setup Guide.

Using Toolbelt Software

1. Open the Toolbelt software.

2. Either add the desired control processor manually or start device discovery and select

the desired processor from the list of discovered devices.

3. Click Manage in the row for the desired control processor and view the device

information that appears in that section.

Using a Browser

The control processor comes with a factory default embedded web page.

1. Start a browser program.

2. Enter the IP address of the control processor into the address ﬁeld of the browser and

log on to the internal web page.

3. Look for the version within one of the information pane

IPCP Pro Q xi and xi Series • Firmware Updates 65

Updating the Firmware

Firmware upgrade tools require the PC and the control processor to both be connected to an Ethernet network. The instructions for updating the IPCP ﬁrmware assume you have installed the appropriate software on your PC ﬁrst.

NOTES:

• You should save the existing system configuration to a file (see the Global

Conﬁgurator Help File for instructions) before replacing the firmware. If the file is

saved, the configuration can be restored to the control system later using GC.

• Check the Extron website for firmware-related documents, instructions, patch

files, and new firmware files before loading new firmware into the control processor. We recommend that you read the firmware release notes (available from

www.extron.com) before beginning the firmware update.

Locating and Downloading the Firmware

1. Visit the Extron website to ﬁnd the latest ﬁrmware ﬁle for the control processor. The

easiest way to locate ﬁles is through the Downloads tab on the web page for the speciﬁc model.

2. Download the executable installer ﬁle (*.exe) from the website and run the installer

program. The program stores the ﬁrmware ﬁle on the PC in C:\Program Files (x86)\Extron\Firmware or C:\Program Files\Extron\Firmware within a

folder speciﬁc to that version.

3. Write down the ﬁrmware ﬁlename and location for later use. The ﬁlename ends in .eff

such as 49-###-50-x.xx.xxxx-yyyy.eff, where x.xx.xxxx is the version number.

NOTE: The firmware update file must have a filename extension of .eff. If the file

Installing Firmware

Firmware can be replaced by using one of the following:

• Global Configurator (using the Update Firmware link to Toolbelt)

• Toolbelt

These methods allow you to browse to ﬁnd and select the appropriate .eff ﬁle on your PC and then click an Upload button to initiate the ﬁrmware upload to the control processor.

NOTE: Toolbelt allows you to update multiple devices with the same firmware version

simultaneously.

Allow at least a couple minutes for the ﬁrmware to ﬁnish uploading. At the end of the upload process, the unit partially reboots and loses its connection to the PC. Therefore, to continue using the web page or Toolbelt you need to refresh the web page or reconnect via Toolbelt after the ﬁrmware update.

does not have that extension, it does not work properly.

IPCP Pro Q xi and xi Series • Firmware Updates 66

Extron Warranty

Extron Electronics warrants this product against defects in materials and workmanship for a period of three years from the date of purchase. In the event of malfunction during the warranty period attributable directly to faulty workmanship and/or materials, Extron Electronics will, at its option, repair or replace said products or components, to whatever extent it shall deem necessary to restore said product to proper operating condition, provided that it is returned within the warranty period, with proof of purchase and description of malfunction to:

USA, Canada, South America, and Central America:

Extron Electronics 1230 South Lewis Street Anaheim, CA 92805 U.S.A.

Europe:

Extron Europe Hanzeboulevard 10 3825 PH Amersfoort The Netherlands

Africa:

Extron South Africa 3rd Floor, South Tower 160 Jan Smuts Avenue Rosebank 2196, South Africa

This Limited Warranty does not apply if the fault has been caused by misuse, improper handling care, electrical or mechanical abuse, abnormal operating conditions, or if modiﬁcations were made to the product that were not authorized by Extron.

NOTE: If a product is defective, please call Extron and ask for an Application Engineer to receive an RA (Return

Authorization) number. This will begin the repair process.

USA: 714.491.1500 or 800.633.9876 Asia: 65.6383.4400

Europe: 31.33.453.4040 or 800.3987.6673 Japan: 81.3.3511.7655 Africa: 27.11.447.6162 Middle East: 971.4.299.1800

Asia:

Extron Asia Pte Ltd 135 Joo Seng Road, #04-01 PM Industrial Bldg. Singapore 368363 Singapore

China:

Extron China 686 Ronghua Road Songjiang District Shanghai 201611 China

Japan:

Extron Electronics, Japan Kyodo Building, 16 Ichibancho Chiyoda-ku, Tokyo 102-0082 Japan

Middle East:

Extron Middle East Dubai Airport Free Zone F13, PO Box 293666 United Arab Emirates, Dubai

Units must be returned insured, with shipping charges prepaid. If not insured, you assume the risk of loss or damage during shipment. Returned units must include the serial number and a description of the problem, as well as the name of the person to contact in case there are any questions.

Extron Electronics makes no further warranties either expressed or implied with respect to the product and its quality, performance, merchantability, or ﬁtness for any particular use. In no event will Extron Electronics be liable for direct, indirect, or consequential damages resulting from any defect in this product even if Extron Electronics has been advised of such damage.

Please note that laws vary from state to state and country to country, and that some provisions of this warranty may not apply to you.

Worldwide Headquarters: Extron USA West, 1025 E. Ball Road, Anaheim, CA 92805, 800.633.9876

Extron IPCP Pro Q xi User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Safety Instructions

FCC Class A Notice

Battery Notice

Conventions Used in this Guide

Software Commands

Specifications Availability

Extron Glossary of Terms

Contents Contents

Introduction

Before You Begin

What This Guide Covers

Conventions Used in This Guide

Important Information You Need Before Installation

Features

Feature Summary Table

Application Diagrams

Device Control

About Global Scripter

PC System Requirements

Hardware Features and Installation

Setup Checklist: How to Proceed With Installation

Get Ready

Mount and Cable All Devices

Set Up the Control Processor, Touchpanels, and Network Button Panels for Network Communication

Test and Troubleshoot

Network Communication Setup

Front Panel Features

IR Learning Receiver

Reset Features

Mounting Options

UL Rack Mounting Guidelines

Rear Panel Features of the DIN Rail Model

Mounting an IPCP DIN Rail Unit to a DIN Rail

Ports, Addressing, and Connections

Rear Panels — Rack Mount Models Without AV LAN

Rear Panels — Rack Mount Models With AV LAN

Front Panel — DIN Rail Model

Power Connections

Bidirectional Control and Communication Connections and Features

Unidirectional Control and Communication Connections

Additional Control Ports

Resetting the Unit

Software-Based Configuration and Control

Configuration and Control: an Overview

Basic Setup Steps: a Guide to this Section and Other Resources

Downloading the Software and Getting Started

Locating Software, Firmware, and Driver Files on the Extron Website

Obtaining Control Drivers

Things to Do After Installing GC and Before Starting a Project

Using GC: Helpful Tips

Troubleshooting

Power Connections

Data Connections

Reference Information

Network Port Requirements and Licensed Third-Party Software

File Types: a Key to Extron-specific File Names

Secure Sockets Layer (SSL) Certificates

IEEE 802.1X Certificates

SNMP

Private Key File Requirements

Unmounting a DIN Rail Unit

Firmware Updates

Determining the Firmware Version

Using Toolbelt Software

Using a Browser

Updating the Firmware

Locating and Downloading the Firmware

Installing Firmware