Extron IPCP Pro Q User Manual

IMPORTANT:

IMPORTANT:

Go to www.extron.com for the complete

user guide, installation instructions, and

specifications before connecting the

IPCPProQxi and xi Series • Setup Guide

The Extron IPCPProQxi and xi Series IPLink® Pro Control Processors integrate Ethernet connection into AV systems to allow
users to remotely control, monitor, and troubleshoot AV equipment, including display devices and switchers. All models include an
embedded web server. Depending on the model, an IPCP control processor can include multiple bidirectional serial ports, relays,
IR/serial ports, digital I/O, flex I/O, switched 12 VDC power output ports, a volume control port, or contact input ports for use in
applications that require control and monitoring of multiple devices within a large-scale AV system.

All models include an Extron eBUS port, which allows a variety of eBUS devices to be connected
to a single control processor. eBUS devices include an array of button panels as well as
power and signal hubs. eBUS devices are automatically recognized by the control
processor and can be added or removed at any time.

In this guide these products are referred to as the “IPCP,” “IPCP Pro Q xi,” “IPCPProxi,”
or “control processor.” The xi models feature LAN ports. Q xi models feature both LAN
and AVLAN ports. AVLAN ports provide a secure, dedicated network for the connection
and isolation of AV devices.

This guide provides instructions for
an experienced installer to install a
control processor and to create a
basic configuration.

Use Extron Toolbelt software to
discover and manage the IPCPPro
control processor and other Extron
control products. Configure the control processor using Extron Global Configurator® software running in Global Configurator
Professional (GCProfessional) or Global Configurator Plus (GC Plus) mode, or program the control processor using Extron Global
Scripter®(GS). The IPCP integrates seamlessly with Extron GlobalViewer® Enterprise (GVE) software and Extron Control apps for
remote control applications. These control processors support multiple TouchLink®Pro touchpanel interfaces and Network Button
Panels (NBPs) over a standard Ethernet network. Global Configurator and other useful software applications are available at

www.extron.com.

product to the power source.

Setup Checklist: How to Proceed With Installation

Get Ready

 Familiarize yourself with the features of the control processor (see Front Panel Features — Models Without AV LAN on

page4, Front Panel Features — Models With AV LAN on page5, Rear Panel Features — Models Without AV LAN
on page6, and Rear Panel Features — Models With AV LAN on page7) and of any TouchLinkPro touchpanels or
button panels that will be part of the system.

 Download and install the latest version of the following:

• Toolbelt software — for discovering the control processor and other control products on the network, for managing

core settings, and for upgrading firmware when needed.

• Global Configurator (GC) software — for configuring the control system

• Global Scripter software — for programming the control processor (as an alternative to GC)

• PCS Product Configuration Software version 4.5 or higher — for setting the IP address for any IPCPProQxi model

with AV LAN ports if the ports are currently set to the default IP addresses

• GUI Designer software — for designing layouts for Extron TouchLinkPro touchpanels and third-party touch interfaces

• IPLinkPro device drivers — for use with GC, to make control of other AV devices possible

• IR Learner Pro software — for use with models that have IR receiver ports. Use this to create your own IR drivers using

the remote control of an AV device, if drivers are not already available from Extron

All are avail able from www.extron.com (see Locating Software, Firmware, and Driver Files on the Extron Website on page15).

 Obtain network information for the unit from the network administrator. You also need the following details for each

Extron Pro series Ethernet-enabled device:

 DHCP setting (on or off)  Subnet mask  Username
 Device (IPCP Pro, TouchLinkPro, IPLPro, NBP) LAN IPaddress  Gateway IP address  Passwords

 AVLAN IPaddress (for models with AV LAN)

NOTE: If DHCP is on, you do not need the IP addresses and subnet mask.

1

IPCP Pro Q xi and xi Series • Setup Guide (Continued)

 Write down the MAC address of each network interface on each IPLinkPro device to be used.
 Obtain model names and setup information for devices the IPCP will control.
 Each control processor comes with a factory-installed Secure Sockets Layer (SSL) security certificate. If you intend to install

a different SSL certificate, contact your IT department to obtain the certificate or for instructions on how to obtain one. See
“Secure Sockets Layer (SSL) Certificates” in the IPCPProQxi and xi Series User Guide for requirements and guidelines
regarding SSL certificates. IEEE 802.1X authentication is also supported once enabled (see “IEEE 802.1X Certificates” in the
IPCPProQxi and xi Series User Guide for details).

Mount and Cable All Devices

 Mount the unit to a rack or furniture (see Mounting on the next page).
 Cable devices to the control processor (see Cabling and Features on page 8).
 Connect power cords and power on all the devices.

Set Up the Control Processor, Touchpanels, and Network Button Panels for Network Communication

 Connect the PC that you will use for setup, the LAN (or AV LAN) port of the control processor, and the touchpanels or network

button panels to the same Ethernet network. For control processor LAN and AV LAN connections, see Control, Bidirectional —

LAN and AV LAN (Ethernet) on page9.

 Start Toolbelt and use it to set the IP address, subnet, gateway IP address, DHCP status, and related settings. See the

flowchart in Network Communication Setup on the next page.

NOTES:

• When setting up DHCP during network configuration or if using a host name instead of an IP address, the user

must enter a qualified host name (Username.HostName.Domain). For example: somename.extron.com.

• A dedicated AV LAN safeguards AV systems from outside intrusion or interference by separating device control and

other network traffic from a corporate or campus network. To ensure that the control processor LAN and AV LAN
connections (ports) are connected to separate networks, the LAN and AV LAN IP address schemes must be on
different subnetworks.

Configure or Program the Control Processor, Touchpanels, and Network Button Panels

The most basic steps are outlined below in the recommended order.

NOTE: See the Toolbelt Help File, Global Configurator Help File, Global Scripter Help File, and GUI Designer Help File as

needed for step-by-step instructions and detailed information. The help file for GC includes an introduction to the software
and how to start a project and configuration.

 If TouchLinkPro or third party touchpanels are part of the system, start and use GUI Designer to design, save, and build the

graphical user interface (GUI) layout for the touchpanels.

NOTE: To redeem (activate) a LinkLicense

®

, go to www.extron.com//llredeem and follow the online instructions.

 Using GC, create a new GCProfessional or GCPlus project and configure the control processor and other IP Link Pro

devices. The configuration tells the control processor:

• How its ports function • What to monitor

• How to control other products • When to do things

• Which touchpanels to interact with • Whom to notify, how, and under what circumstances

 Configure ports on the control processor:

 Select device drivers and link them to each serial, IR/serial, or Ethernet port.
 Select settings (serial protocol, relay behavior, digital I/O or flex I/O settings) as needed.

 Add eBUS devices and set them up:

 Ensure that the hardware address set on each device is distinct and matches the address used in the configuration.
 Assign button functions as desired.

 Add Network Button Panels (NBPs) and set them up. Assign button functions as desired.
 Set up monitors, schedules, macros, and local variables.
 Add touchpanels and set them up:

• Add the GUI configuration for each touchpanel to the GC project using Global Configurator.

• Assign any appropriate functions, monitors, or schedules to the touchpanels and their buttons.

2

 If not using GC Professional or GC Plus, use Global Scripter to program the control system as desired.

 Program ports on the control processor:

• Program each serial, IR/serial, or Ethernet port.

• Program relay behavior, digital I/O, and flex I/O settings as needed.

 Add eBUS devices and set them up:

• Ensure that the hardware address (eBUS ID) set on each device is distinct and matches the address programmed

for it in the IPCP.

• Program button functions as desired.

 Add Network Button Panels and set them up. Program button functions as desired.
 Add touchpanels and set them up:

• Upload the GUI configuration for the touchpanels to the project.

• Program functions, monitors, or schedules to the touchpanels and their buttons.

 Save the GC or GS project.
 Build and upload the system configuration to the control processor and other system devices.

Test and Troubleshoot

 Test the system (see the IPCPProQxi and xi SeriesUser Guide for an outline of the system testing procedure).
 Make adjustments to wiring or configuration as needed.

Network Communication Setup

Network setup is essential prior to configuration. Use the following flowchart as a guide to setting up the control processor for
network use.

Network Communication Setup

Connect the PC and the LAN port or AV LAN

port of the control processor to

the same network.

Apply power to all devices.

Open the Toolbelt software from within

Global Congurator (GC Professional or

GC Plus mode) or as the stand-alone

Toolbelt displays a list of all Extron control

devices connected to the network.

Using the MAC address, locate the desired

control processor in the list and select it.

(LAN, or LAN and AV LAN), use the Set IP

feature in Toolbelt or use the

Toolbelt

feature to enter the IP address and

subnet address, then congure other

network settings as needed.

application.

Start Device Discovery.

For each network interface

Manage > Network Settings tab

NOTE: If using 802.1X security, see the

Extron 802.1X Technology Reference Guide and
the Toolbelt Help file for additional details on
system setup.

Figure 1. Network Setup

Mounting

Securely mount the control processor and other devices and attach cables using the wiring section (see Cabling and Features
on page8) as a wiring guide. Optional 1U rack shelves and furniture mounting bracket kits are available for use with the control
processor. Read the instructions and UL guidelines that come with the rack shelf or mounting kit for installation procedures.

See the product-specific page at www.extron.com for a list of compatible accessories for mounting your control processor.

3

IPCP Pro Q xi and xi Series • Setup Guide (Continued)

COM

IR/

eBUS

Relay

Digital

Power

Power

Power

Panels and Locations of Features

Location and quantity of LEDs and corresponding connectors vary by model, but the functions and port wiring are identical
across models for each port type.

Front Panel Features — Models Without AV LAN

LED

LED

LED

Reset Button

(recessed)

Reset

Button

(recessed)

LEDs

R

R

R

Serial

eBUS

S

(Serial)

LEDs

RTS

CTS

LIMIT

Tx

Rx

OVER

COM

1

2

LEDs

IR/S

I/O

LEDs

I/O RELAYS

2

314

eBUS LEDs

eBUS

S

LIMIT

Switched

12 VDC

OVER

COM (Serial)

LEDs

SWITCHED

12 VDC

21

LIMIT

Tx

Rx

43 12345678

OVER

LEDs

IPCP PRO 250 xi

1000

1

LINK

IR

ACT

2

IR Receiver

COM

RTS

CTS

Tx

Rx

LEDs

COM

RTS

CTS

Tx

Rx

LAN/

Network

LEDs

Digital I/O LEDs

RELAYS

I/O

IR/S

2231

2

314

IR/Serial

LEDs

IR/SERIAL RELAYS FLEX

2134

5 678

21

314

Relay
LEDs

5 678213 4

Flex I/O

LEDs

I/O

2134

IPCP PRO 350 xi

1000

LINK

IR

ACT

IR Receiver

eBUS LEDs

IPCP PRO 550 xi

eBUS

S LIMIT

OVER

IR

LAN

12

1000

LINK

ACT

3

LAN/

Network

LEDs

NOTE: Numbers adjacent to LEDs correspond to the like-numbered

rear panel ports.

Figure 2. Front Panels: IPCPProxi Series Rack Mountable Models

NOTE: For full reset mode information, see the IPCPProQxi and xi Series User Guide.

4

15˚ 15˚

2–12"
(4–30 cm)

1 2 3

4 5 6

7 809

IR Receiver

IR Learning
Angle and
Distance

Front Panel Features — Models With AV LAN

eBUS LEDs

Power

LIMIT

eBUS

OVER

Rx

CTS

RTS

Tx

ERROR

LINK

BUSY

COM

I/O

RELAYS

IR/S

12 121

COM

(Serial)

LEDs

IR/
Serial
LEDs

eBUS
LEDs

Relay
LEDs

Digital

I/O

LEDs

IPCP Pro xi AV LAN Embedded Control Processor

(within another device)

This section shows a front panel of a representative AV LAN model, not all models.

COM

LED

RTS

eBUS

LIMIT

OVER

CTS

Tx

Rx

R

LINK

BUSY

ERROR

IR/S

2231

I/O

314

RELAYS

2

21

314

IPCP PRO 360Q xi

AV LAN

12

1000

LINK

IR

ACT

LAN

3

Reset

Button

(recessed)

COM (Serial)

LEDs

Figure 3. IPCPPro360Q xi Front Panel

IR/Serial

LEDs

Digital I/O

LEDs

Relay
LEDs

IR

Receiver

AV LAN

LEDs

LAN

LEDs

5