Extron HD 4K 101 Plus User Manual

Page 1
HD4K101Plus
Cable Equalizer
User Guide
HDMI
68-2892-01 Rev. D
06 20
Page 2

Safety Instructions

Safety Instructions • English
to alert the user of the presence of uninsulated dangerous voltage within the product’s enclosure that may present a risk of electric shock.
ATTENTION: This symbol, , when used on the product, is intended
to alert the user of important operating and maintenance (servicing) instructions in the literature provided with the equipment.
For information on safety guidelines, regulatory compliances, EMI/EMF compatibility, accessibility, and related topics, see the Extron Safety and Regulatory Compliance Guide, part number 68-290-01, on the Extron website, www.extron.com.
Sicherheitsanweisungen • Deutsch
WARNUNG: Dieses Symbol auf dem Produkt soll den Benutzer
darauf aufmerksam machen, dass im Inneren des Gehäuses dieses Produktes gefährliche Spannungen herrschen, die nicht isoliert sind und die einen elektrischen Schlag verursachen können.
VORSICHT: Dieses Symbol auf dem Produkt soll dem Benutzer in
der im Lieferumfang enthaltenen Dokumentation besonders wichtige Hinweise zur Bedienung und Wartung (Instandhaltung) geben.
Weitere Informationen über die Sicherheitsrichtlinien, Produkthandhabung, EMI/EMF-Kompatibilität, Zugänglichkeit und verwandte Themen finden Sie in den Extron-Richtlinien für Sicherheit und Handhabung (Artikelnummer 68-290-01) auf der Extron-Website, www.extron.com.
Istruzioni di sicurezza • Italiano
AVVERTENZA: Il simbolo, , se usato sul prodotto, serve ad
avvertire l’utente della presenza di tensione non isolata pericolosa all’interno del contenitore del prodotto che può costituire un rischio di scosse elettriche.
ATTENTZIONE: Il simbolo, , se usato sul prodotto, serve ad avvertire
l’utente della presenza di importanti istruzioni di funzionamento e manutenzione nella documentazione fornita con l’apparecchio.
Per informazioni su parametri di sicurezza, conformità alle normative, compatibilità EMI/EMF, accessibilità e argomenti simili, fare riferimento alla Guida alla conformità normativa e di sicurezza di Extron, cod. articolo 68-290-01, sul sito web di Extron, www.extron.com.
I
Instrucciones de seguridad • Español
ADVERTENCIA: Este símbolo, , cuando se utiliza en el producto,
avisa al usuario de la presencia de voltaje peligroso sin aislar dentro del producto, lo que puede representar un riesgo de descarga eléctrica.
ATENCIÓN: Este símbolo, , cuando se utiliza en el producto, avisa
al usuario de la presencia de importantes instrucciones de uso y mantenimiento recogidas en la documentación proporcionada con el equipo.
Para obtener información sobre directrices de seguridad, cumplimiento de normativas, compatibilidad electromagnética, accesibilidad y temas relacionados, consulte la Guía de cumplimiento de normativas y seguridad de Extron, referencia 68-290-01, en el sitio Web de Extron, www.extron.com.
Instructions de sécurité • Français
AVERTISSEMENT : Ce pictogramme, , lorsqu’il est utilisé sur le
produit, signale à l’utilisateur la présence à l’intérieur du boîtier du produit d’une tension électrique dangereuse susceptible de provoquer un choc électrique.
ATTENTION : Ce pictogramme, , lorsqu’il est utilisé sur le produit,
signale à l’utilisateur des instructions d’utilisation ou de maintenance importantes qui se trouvent dans la documentation fournie avec le matériel.
Pour en savoir plus sur les règles de sécurité, la conformité à la réglementation, la compatibilité EMI/EMF, l’accessibilité, et autres sujets connexes, lisez les informations de sécurité et de conformité Extron, réf. 68-290-01, sur le site Extron, www.extron.com.
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Copyright

© 2016-2020 Extron Electronics. All rights reserved. www.extron.com

Trademarks

All trademarks mentioned in this guide are the properties of their respective owners. The following registered trademarks (®), registered service marks (SM), and trademarks (TM) are the property of RGBSystems, Inc. or ExtronElectronics (see the current list of trademarks on the Terms of Use page at www.extron.com):
Registered Trademarks (
®
)
Extron, Cable Cubby, ControlScript, CrossPoint, DTP, eBUS, EDID Manager, EDID Minder, Flat Field, FlexOS, Glitch Free, Global Configurator, GlobalScripter, GlobalViewer, Hideaway, HyperLane, IPIntercom, IPLink, KeyMinder, LinkLicense, LockIt, MediaLink, MediaPort, NAV, NetPA, PlenumVault, PoleVault, PowerCage, PURE3, Quantum, Show Me, SoundField, SpeedMount, SpeedSwitch, StudioStation, SystemINTEGRATOR, TeamWork, TouchLink, V-Lock, VideoLounge, VN-Matrix, VoiceLift, WallVault, WindoWall, XPA, XTP, XTPSystems, and ZipClip
Registered Service Mark
(SM)
: S3 Service Support Solutions
Trademarks (™
)
AAP, AFL (Accu-RATEFrameLock), ADSP(Advanced Digital Sync Processing), Auto-Image, AVEdge, CableCover, CDRS(ClassD Ripple Suppression), Codec Connect, DDSP(Digital Display Sync Processing), DMI (DynamicMotionInterpolation), DriverConfigurator, DSPConfigurator, DSVP(Digital Sync Validation Processing), eLink, EQIP, Everlast, FastBite, Flex55, FOX, FOXBOX, IP Intercom HelpDesk, MAAP, MicroDigital, Opti-Torque, PendantConnect, ProDSP, QS-FPC(QuickSwitch Front Panel Controller), RoomAgent, Scope-Trigger, ShareLink, SIS, SimpleInstructionSet, Skew-Free, SpeedNav, Triple-Action Switching, True4K, True8K, Vector 4K , WebShare, XTRA, and ZipCaddy
Page 4

FCC Class A Notice

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part15 of the FCC rules. The ClassA limits provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause interference. This interference must be corrected at the expense of the user.
NOTE: For more information on safety guidelines, regulatory compliances,
EMI/EMF compatibility, accessibility, and related topics, see the Extron Safety and
Regulatory Compliance Guide on the Extron website.

Conventions Used in this Guide

Notifications

In this user guide, the following are used:
WARNING: Potential risk of severe injury or death.
AVERTISSEMENT : Risque potentiel de blessure grave ou de mort.
ATTENTION:
Risk of property damage.
Risque de dommages matériels.
NOTE: A note draws attention to important information.

Specifications Availability

Product specifications are available on the Extron website, www.extron.com.

Extron Glossary of Terms

A glossary of terms is available at http://www.extron.com/technology/glossary.aspx.
Page 5

Contents

Introduction ................................................1
About the HD4K101Plus .................................. 1
Features .............................................................. 2
Panel Features ............................................ 3
HD4K101Plus Front Panel ................................ 3
Input Cable Lengths ............................................ 3
Securing the HDMI Connector ............................. 4
HD4K101Plus Rear Panel ................................. 5
Powering Via the Input Source ............................. 7
Internal Settings ................................................... 7
Connecting for Long Cable Runs ......................... 8
Mounting ....................................................9
Mounting the HD4K101Plus ............................. 9
Tabletop Mounting ........................................... 9
Rack Mounting ................................................ 9
Under Desk Mounting ...................................... 9
Through Desk Mounting .................................. 9
Extron Warranty ........................................10
HD 4K 101 Plus • Contents v
Page 6
HD 4K 101 Plus • Contents vi
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Introduction

4K/60Hz Output
This guide describes the function, installation, and operation of the HD4K101Plus cable equalizer. Unless otherwise stated, the term “cable equalizer” refers to this product.
This section provides the following information:
About the HD4K101Plus
Features
About the HD4K101Plus
The HD4K101Plus is a cable equalizer that actively conditions incoming HDMI signals to compensate for signal loss when using long HDMI cables, low quality HDMI cables, or source devices with poor HDMI signal output. It extends Ultra High Definition (UHD) and 4K signals up to 50feet (15meters).
POWER 12V
--A MAX
Extron
HDMI OUT
HDMI IN
HD 4K 101 Plus
Short HDMI Cable
MODEL 80
HD 4K 101 Plus
HDMI Cable Equalizer for Ultra HD and 4K Sources
Extron HDMI Pro Series Cable
Figure 1. HD4K101Plus Application Diagram
4K Display
PC
The HD4K101Plus supports resolutions up to UHD (3840x2160@ 60Hz) or 4K(4096x2160@ 60Hz). It is also able to support a 225 MHz pixel clock rate with 1080p@60Hz (8, 10, or 12-bit) or 1920x1200 @ 60Hz resolution.
HD 4K 101 Plus • Introduction 1
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Features

The HD4K101Plus also passes Extended Display Identification Data (EDID) information and supports the long distance transmission of HDTV signals with High-bandwidth Digital Content Protection (HDCP) for copy protection of digital television broadcasts and high resolution digital video output from DVD, HD DVD, and Blu-ray Disc™ players.
With the appropriate adapters from Extron, the HD4K101Plus is fully compatible with all Extron HDMI and DVI products that support both 1080p@ 60Hz and UHD and 4K@60Hz resolutions.
Supports UHD and 4K signals — The HD4K101Plus supports computer video
resolutions up to 2560x1600, HDTV 1080p/60 Deep Color, UHD resolutions at 3840x2160@ 60Hz (4:4:4) and 4K resolutions 4096x 2160 @ 60Hz (4:4:4).
HDCP compliant — The HD4K101Plus supports HDCP 1.4 and 2.3.
Supports pixel clocks up to 600 MHz — The HD4K101Plus handles up to
600Mhz pixel clock to ensure compatibility with HDMI2.0.
Supports HDMI specifications — The HD4K101Plus supports data rates up to
18.0 Gbps, Deep Color up to 12-bit, 4K, 3D, Lip Sync, and HD lossless audio formats.
Extends UHD and 4K video signals up to 50 feet (15meters) over HDMI cable.
Automatic input cable equalization — The HD4K101Plus actively conditions
incoming HDMI signals to compensate for signal loss when using long HDMI cables, low quality HDMI cables, and source devices with poor HDMI signal output.
DDC and HDCP copy protection transmission support — Display Data Channel
(DDC) allows pass-through of EDID and HDCP information between source and display.
Pass through EDID communication and HDCP key exchange between the
display and source — The HD4K101Plus passes Extended Display Identification Data (EDID) information and supports the long distance transmission of HDTV signals with High-bandwidth Digital Content Protection (HDCP) for copy protection.
Input — One HDMI connector.
Output — One HDMI connector.
LockIt HDMI cable lacing brackets included — LockIt lacing brackets are used to
secure HDMI cables connected to the HDMI input and output connectors, preventing accidental disconnection of the cables.
LED indicator for source signal presence and power — Indicator illuminates
amber when power is detected and green when a signal is present.
Can be powered directly from the HDMI source device — Attached source
devices that provide +5VDC on the HDMI output can power the HD4K101Plus, eliminating the need for power supply installation.
Enclosure — Compact 1-inch (2.5cm) high, 1/8 rack wide, 3-inch deep enclosure.
Rack and furniture mounting — The cable equalizer can be mounted on a rack shelf
or under a desk or podium using optional mounting brackets.
HD 4K 101 Plus • Introduction 2
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Panel Features

This section describes:
HD4K101Plus Front Panel
HD4K101Plus Rear Panel
HD4K101Plus Front Panel
HD 4K 101 Plus
A
Figure 2. HD4K101Plus Front Panel
Status LED — Lights amber when the product is receiving power from either the
A
12VDC connector or via Pin 18 of the HDMI input from a source device. The LED lights green when an HDMI signal is present, which is detected from TMDS Clock.
HDMI Input — A single female HDMI Type A connector. The input equalizes the input
B
cable signal at the highest support rate of 600MHz (see the Input Cable Lengths table below).
The input can also receive power from the video source, via pin 18 (+5VDC) of the HDMI connector. If the source does not supply adequate power, the status LED will not light amber, and an external power supply must be used (see Attention on page6). The Extron PS Series Desktop Power Supply is sold separately at www.extron.com.

Input Cable Lengths

Resolution Refresh Rate (Hz) Maximum distance
720p 24/30 175 feet (53.3 meters)
720p 60 150 feet (45.7 meters)
1080i 30/60 150 feet (45.7 meters)
1080p 24/30 150 feet (45.7 meters)
1080p (8 bit or deep color) 60 125 feet (38.1 meters)
3840x2160 (UHD) 24/30 75 feet (22.9 meters)
4096x2160 (4K) 24/30 75 feet (22.9 meters)
3840x2160 (UHD) 60 50 feet (15.2 meters)
4096x2160 (4K) 60 35 feet (10.7 meters)
B
HDMI IN
HD 4K 101 Plus • Panel Features 3
Page 10
Resolution Refresh Rate (Hz) Maximum distance
3
4
5
PC Rates
1024x768 60 150 feet (45.7 meters)
1280x1024 60 150 feet (45.7 meters)
1600x1200 60 125 feet (38.1 meters)
1920x1080 24/30 150 feet (45.7 meters)
1920x1080 60 125 feet (38.1 meters)
1920x1200 60 125 feet (38.1 meters)
2560x1600 30 75 feet (22.9 meters)
2560x1600 60 50 feet (15.2 meters)
3840x2160 24/30 75 feet (22.9 meters)
4096x2160 24/30 75 feet (22.9 meters)
3840x2160 60 50 feet (15.2 meters)
4096x2160 60 35 feet (10.7 meters)
NOTE: To send signals the distances shown in the Input Cable Lengths table above,
Extron recommends the use of HDMI Pro cables (see www.extron.com).

Securing the HDMI Connector

Use a HDMI cable to connect the input source to the female HDMI socket on the front panel of the HD4K101Plus (figure2, B, on page3). Use a HDMI cable to connect the output sink to the female HDMI socket on the rear panel of the HD4K101Plus (figure3,
, on page5).
B
Use the provided LockIt HDMI Cable Lacing Bracket to secure the HDMI connector:
1. Plug the HDMI cable into the panel connection.
2. Loosen the HDMI connection mounting screw
from the panel enough to allow the LockIt lacing bracket to be placed over it. The screw does not have to be removed.
3. Place the LockIt lacing bracket on the screw and
against the HDMI connector, then tighten the screw to secure the bracket.
111
3
3
222
ATTENTION:
Do not overtighten the HDMI
connection mounting screw. The shield it fastens to is very thin and can easily be stripped.
Ne serrez pas trop la vis de montage
du connecteur HDMI. Le blindage auquel elle est attachée est très fin et peut facilement être dénudé.
4. Loosely place the included tie wrap around the HDMI connector and the LockIt lacing
bracket as shown.
5. While holding the connector securely against the lacing bracket, tighten the tie wrap,
and then remove any excess length.
4
4
3
5
5
HD 4K 101 Plus • Panel Features 4
Page 11
HD4K101Plus Rear Panel
A
Smooth
(5 mm) Max.
POWER
Figure 3. HD4K101Plus Rear Panel
Power Input — Connect the (optional) 12VDC, 0.5A power
A
supply to this single female, two-pole, 3.5 mm, captive screw connector.
CAUTION: The DC output cables must be kept
ATTENTION : Les câbles de sortie CC doivent
ATTENTION:
1. Cut the DC output cord to the length needed.
2. Strip the jacket to expose 3/16inch (5mm) of the conductor wire.
POWER 12V
0.2A MAX
HDMI OUT
B
A
B
Power Input
HDMI Output
12V
0.2A MAX
separate from each other while the power supply is plugged in. Remove power before wiring.
être séparés les uns des autres tant que la source d’alimentation est branchée. Coupez l’alimentation avant d’effectuer tout raccordement.
Do not connect any external power supplies until
AA
you have read the Attention notifications on page6.
Ne branchez pas de sources d’alimentation
externes avant d’avoir lu les mises en garde sur la page6.
SECTION A–A
ATTENTION:
The length of the exposed wires in the stripping process is critical. The
ideal length is 3/16inch (5mm). Any longer and the exposed wires may touch, causing a short circuit between them. Any shorter and the wires can be easily pulled out even if tightly fastened by the captive screws.
La longueur des câbles exposés est primordiale lorsque l’on entreprend de
les dénuder. La longueur idéale est de 5mm (3/16inches). S’ils sont trop longs, les câbles exposés pourraient se toucher et provoquer un court­circuit. S’ils sont trop courts, ils peuvent être tirés facilement, même s’ils sont correctement serrés par les borniers à vis.
3/16"
Ridges
3. Ensure the connections have the correct polarity as shown in the figure above.
4. Slide the exposed ends of the wire into the captive screw connector and secure by
tightening the screws.
5. Use the supplied tie wrap to strap the power cord to the extended tail of the
connector.
HD 4K 101 Plus • Panel Features 5
Page 12
ATTENTION:
Always use a power supply provided by or specified by Extron. Use of an
unauthorized power supply voids all regulatory compliance certification and may cause damage to the supply and the end product.
Utilisez toujours une source d’alimentation fournie ou recommandée par Extron.
L’utilisation d’une source d’alimentation non autorisée annule toute certification de conformité réglementaire, et peut endommager la source d’alimentation et l’unité.
If not provided with a power supply, this product is intended to be supplied by a UL
Listed power source marked “Class 2” or “LPS”, rated output 12VDC min. 0.5A.
Si ce produit n’est pas fourni avec une source d’alimentation, il doit être alimenté
ar une source d’alimentation certifiée UL de classe 2 ou LPS, avec une tension nominale 12 Vcc, 0,5 A minimum.
Extron power supplies are certified to UL/CSA 60950-1 and are classified as LPS
(Limited Power Source). Use of a non-LPS or unlisted power supply will void all regulatory compliance certification.
Les sources d’alimentation Extron sont qualifiées UL/CSA60950-1 et sont
classéesLPS(LimitedPowerSource). L’utilisation d’une source d’alimentation non­listée ou non-listéeLPS annulera toute certification de conformité réglementaire.
Unless otherwise stated, the AC/DC adapters are not suitable for use in air handling
spaces or in wall cavities. The power supply is to be located within the same vicinity as the Extron AV processing equipment in an ordinary location, Pollution Degree 2, secured to the equipment rack within the dedicated closet, podium, or desk.
Sauf mention contraire, les adaptateurs CA/CC ne conviennent pas à une utilisation
dans les espaces d’aération ou dans les cavités murales. La source d’alimentation doit être placée à proximité de l’équipement Extron dans un emplacement ordinaire soumis à un degré de pollution de catégorie II, solidement fixé au rack d’équipement d’une baie technique, d’un pupitre, ou d’un bureau.
The installation must always be in accordance with the applicable provisions of
National Electrical Code ANSI/NFPA 70, article 725 and the Canadian Electrical Code part 1, section 16.
L’installation doit toujours être conforme aux dispositions applicables du Code
américain de l’électricité (National Electrical Code) ANSI/NFPA 70, article 725, et du Code canadien de l’électricité.
The power supply shall not be permanently fixed to building structure or similar
structure.
La source d’alimentation ne devra pas être fixée de façon permanente à une
structure de bâtiment ou à une structure similaire.
Do not tin the wire leads before installing into the connector. Tinned wires are not as
secure in the connector and could be pulled out. They may also break after being bent several times.
Ne pas étamer les conducteurs avant de les insérer dans le connecteur. Les câbles
étamés ne sont pas aussi bien fixés dans le connecteur et pourraient être tirés. Ils peuvent aussi se casser après avoir été pliés plusieurs fois.
HDMI Output (see figure3 on page5)— One female HDMI Type A connector used
B
for HDMI output. The output supports a pixel clock up to 600 MHz. The cable length connecting to the display device must be a maximum of 12 feet (3.6 m).
NOTE: Use the provided LockIt HDMI lacing bracket to secure the HDMI connector
(see Securing the HDMI Connector on page4 ).
HD 4K 101 Plus • Panel Features 6
Page 13

Powering via the Input Source

Rear Panel
(top removed)
Set Jumper Switches
1
3
1
3
1
3
J5
EQ
Pre-emphasis
J6
3
3
1
1
Jumper Switches
(4 sets)
DDC CLK Buffer
J3
3
1
J4 DDC DATA Buffer
3
1
The HD4K101Plus can receive power from the input device via the 5VDC signal on pin 18 of the HDMI cable. This eliminates the external power supply. If an external power supply is needed, connect the optional Extron 12 V/0.5 A power supply.
NOTES:
If the source does not adequately supply the +5 VDC power, an external power
supply must be used.
To verify if the source is providing power, connect a short HDMI cable from
the input device to the input of the cable equalizer. If the HD4K101Plus front panel LED lights amber, the source is supplying power.

Internal Settings

Under most conditions, the HD4K101Plus works without adjustments. However, the quality of the image displayed may be affected by a combination of the source, display, and cable length. If so, the HD4K101Plus has two sets of jumper switches that are used to adjust Equalization (EQ), and Pre-emphasis (see figure4 and the table for Internal Jumper
Settings on page8).
Follow these instructions to get access to these jumper switches:
ATTENTION:
Electrostatic discharge (ESD) can damage IC chips even though you cannot
feel, see, or hear it. Use electrostatic discharge (ESD) precautions (be electrically grounded) when making connections.
Les décharges électrostatiques peuvent endommager les puces de circuit même
si vous ne pouvez pas les sentir, les voir ou les entendre. Prenez des précautions contre les décharges électrostatiques (soyez électriquement relié à la terre) lorsque vous effectuez des connexions.
1. Remove the screws holding the cover to the base, one screw on the front panel and
two screws on each side. Set aside the cover and retain the screws.
NOTE: Do not remove the screw from the back panel. This secures the internal
circuit board and does not attach the base to the cover.
2. Locate the four sets of jumper switches on the side of the circuit board (see figure4).
Figure 4. Locating the Jumper Switches
HD 4K 101 Plus • Panel Features 7
Page 14
3. Set the jumper switches as required (see the Internal Jumper Settings table).
Off
1
3
1
3
On
Default
Low
1
3
Mid
1
3
High
Default
1
3
On
1
3
Off
Default
1
3
Not used
1
3
Short Cable
4. Replace the cover, using the screws that were removed and saved in step 1.
Internal Jumper Settings
Jumper Function Jumper
J3 (DDC CLK Buffer)
J4 (DDC DATA Buffer)
Some applications require that the DDC be buffered for proper operation.
Adjusting this jumper can clean up the signal to allow it to extend further.
NOTE: Jumpers J3 and J4 must be configured
together, either both on or both off.
J5 (EQ) Adjusting this jumper can improve the image for
some applications with longer cable runs, image artifacts, or both.
Setting for J5 (EQ), based on resolutions and the input HDMI cable lengths used:
High:
1080p @ 60 Hz with input cables 100-125 feet.
4k/30 with input cables 50-75 feet.
4k/60 with input cables 25-35 feet.
Mid:
1080p @ 60 Hz with input cables 50-100 feet.
4k/30 with input cables 25-50 feet.
4k/60 with input cables 15-25 feet.
Low:
1080p @ 60 Hz with input cables 15-50 feet.
4k/30 with input cables 15-25 feet.
J6
(Pre-emphasis)
4k/60 with input cables less than 15 feet.
Adjusting this jumper can compensate for signal degradation in applications with higher data rate, higher resolution, or both. This adjustment is recommended for resolutions of 2560x1600@60Hz or higher.
Pins 2 and 3
Jumper
Pins 1 and 2
No Jumper
NA

Connecting for Long Cable Runs

To use the HD4K101Plus effectively, follow the recommendations in figure 5 for cable lengths between the source device and HD4K101Plus and between the HD4K101Plus and the display device. Position the HD4K101Plus at the end of the cable closest to the display.
Long Cable
from Source
( up to 175 feet (53.3m))
Source
Figure 5. Optimum Cable Lengths for the HD4K101Plus
HD 4K 101 Plus
to Display
( less than
15 feet (4.5m))
Display
HD 4K 101 Plus • Panel Features 8
Page 15

Mounting

Mounting the HD4K101Plus
The HD4K101Plus can be set on a table, mounted on a rack shelf, or mounted under a desk, podium, or table.
ATTENTION:
Installation and service must be performed by authorized personnel only.
L’installation et l’entretien doivent être effectués uniquement par un technicien
qualifié.

Tabletop Mounting

Attach the four provided rubber feet to the bottom of the HD4K101Plus and place the unit in any convenient location.
Rack Mounting
See the Extron website for a list of optional rack mounting kits suitable for the HD4K101Plus. Follow the instructions provided with the kit.
Underwriters Laboratories Guidelines for Rack Mounting
The following Underwriters Laboratories (UL) guidelines are relevant to the safe installation of these products in a rack:
1. Elevated operating ambient temperature — If the unit is installed in a closed or
multi-unit rack assembly, the operating ambient temperature of the rack environment may be greater than room ambient temperature. Therefore, install the equipment in an environment compatible with the maximum ambient temperature (Tma: +122 °F, +50 °C) specified by Extron.
2. Reduced air flow — Install the equipment in the rack so that the equipment gets
adequate air flow for safe operation.
3. Mechanical loading — Mount the equipment in the rack so that uneven mechanical
loading does not create a hazardous condition.
4. Circuit overloading — Connect the equipment to the supply circuit and consider the
effect that circuit overloading might have on overcurrent protection and supply wiring. Give appropriate consideration to the equipment nameplate ratings when addressing this concern.
5. Reliable earthing (grounding) — Maintain reliable grounding of rack-mounted
equipment. Pay particular attention to supply connections other than direct connections to the branch circuit (such as the use of power strips).
Under Desk Mounting
See the Extron website to find the optional under desk mounting kit suitable for the HD4K101Plus. Follow the instructions provided with the kit.
Through Desk Mounting
See the Extron website to find the optional through desk mounting kit suitable for the HD4K101Plus. Follow the instructions provided with the kit.
HD 4K 101 Plus • Mounting 9
Page 16

Extron Warranty

Extron Electronics warrants this product against defects in materials and workmanship for a period of three years from the date of purchase. In the event of malfunction during the warranty period attributable directly to faulty workmanship and/or materials, Extron Electronics will, at its option, repair or replace said products or components, to whatever extent it shall deem necessary to restore said product to proper operating condition, provided that it is returned within the warranty period, with proof of purchase and description of malfunction to:
USA, Canada, South America, and Central America:
Extron Electronics 1230 South Lewis Street Anaheim, CA 92805 U.S.A.
Europe:
Extron Europe Hanzeboulevard 10 3825 PH Amersfoort The Netherlands
Africa:
Extron South Africa 3rd Floor, South Tower 160 Jan Smuts Avenue Rosebank 2196, South Africa
This Limited Warranty does not apply if the fault has been caused by misuse, improper handling care, electrical or mechanical abuse, abnormal operating conditions, or if modifications were made to the product that were not authorized by Extron.
NOTE: If a product is defective, please call Extron and ask for an Application Engineer to receive an RA (Return
Authorization) number. This will begin the repair process.
USA: 714.491.1500 or 800.633.9876 Asia: 65.6383.4400
Europe: 31.33.453.4040 or 800.3987.6673 Japan: 81.3.3511.7655 Africa: 27.11.447.6162 Middle East: 971.4.299.1800
Asia:
Extron Asia Pte Ltd 135 Joo Seng Road, #04-01 PM Industrial Bldg. Singapore 368363 Singapore
China:
Extron China 686 Ronghua Road Songjiang District Shanghai 201611 China
Japan:
Extron Electronics, Japan Kyodo Building, 16 Ichibancho Chiyoda-ku, Tokyo 102-0082 Japan
Middle East:
Extron Middle East Dubai Airport Free Zone F13, PO Box 293666 United Arab Emirates, Dubai
Units must be returned insured, with shipping charges prepaid. If not insured, you assume the risk of loss or damage during shipment. Returned units must include the serial number and a description of the problem, as well as the name of the person to contact in case there are any questions.
Extron Electronics makes no further warranties either expressed or implied with respect to the product and its quality, performance, merchantability, or fitness for any particular use. In no event will Extron Electronics be liable for direct, indirect, or consequential damages resulting from any defect in this product even if Extron Electronics has been advised of such damage.
Please note that laws vary from state to state and country to country, and that some provisions of this warranty may not apply to you.
Worldwide Headquarters: Extron USA West, 1025 E. Ball Road, Anaheim, CA 92805, 800.633.9876
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