Extron FOX3 T/R 301, FOX3 T/R 311 User Manual

FOX3 T/R 301
FOX3 T/R 311

Fiber Optic HDMI Transmitters and Receivers

User Guide

Fiber Optic Extenders

68-2711-01 Rev. A

04 20

Safety Instructions

Safety Instructions • English

WARNING: This symbol, , when used on the product, is intended

to alert the user of the presence of uninsulated dangerous voltage
within the product’s enclosure that may present a risk of electric
shock.

ATTENTION: This symbol, , when used on the product, is intended

to alert the user of important operating and maintenance (servicing)
instructions in the literature provided with the equipment.

For information on safety guidelines, regulatory compliances, EMI/EMF
compatibility, accessibility, and related topics, see the Extron Safety and
Regulatory Compliance Guide, part number 68-290-01, on the Extron
website, www.extron.com.

Sicherheitsanweisungen • Deutsch

WARNUNG: Dieses Symbol auf dem Produkt soll den Benutzer

darauf aufmerksam machen, dass im Inneren des Gehäuses dieses
Produktes gefährliche Spannungen herrschen, die nicht isoliert sind
und die einen elektrischen Schlag verursachen können.

VORSICHT: Dieses Symbol auf dem Produkt soll dem Benutzer in

der im Lieferumfang enthaltenen Dokumentation besonders wichtige
Hinweise zur Bedienung und Wartung (Instandhaltung) geben.

Weitere Informationen über die Sicherheitsrichtlinien, Produkthandhabung,
EMI/EMF-Kompatibilität, Zugänglichkeit und verwandte Themen finden Sie in
den Extron-Richtlinien für Sicherheit und Handhabung (Artikelnummer
68-290-01) auf der Extron-Website, www.extron.com.

Istruzioni di sicurezza • Italiano

AVVERTENZA: Il simbolo, , se usato sul prodotto, serve ad

avvertire l’utente della presenza di tensione non isolata pericolosa
all’interno del contenitore del prodotto che può costituire un rischio di
scosse elettriche.

ATTENTZIONE: Il simbolo, , se usato sul prodotto, serve ad avvertire

l’utente della presenza di importanti istruzioni di funzionamento e
manutenzione nella documentazione fornita con l’apparecchio.

Per informazioni su parametri di sicurezza, conformità alle normative,
compatibilità EMI/EMF, accessibilità e argomenti simili, fare riferimento
alla Guida alla conformità normativa e di sicurezza di Extron, cod. articolo
68-290-01, sul sito web di Extron, www.extron.com.

I

Instrucciones de seguridad • Español

ADVERTENCIA: Este símbolo, , cuando se utiliza en el producto,

avisa al usuario de la presencia de voltaje peligroso sin aislar dentro
del producto, lo que puede representar un riesgo de descarga
eléctrica.

ATENCIÓN: Este símbolo, , cuando se utiliza en el producto, avisa

al usuario de la presencia de importantes instrucciones de uso y
mantenimiento recogidas en la documentación proporcionada con el
equipo.

Para obtener información sobre directrices de seguridad, cumplimiento
de normativas, compatibilidad electromagnética, accesibilidad y temas
relacionados, consulte la Guía de cumplimiento de normativas y seguridad
de Extron, referencia 68-290-01, en el sitio Web de Extron, www.extron.com.

Instructions de sécurité • Français

AVERTISSEMENT : Ce pictogramme, , lorsqu’il est utilisé sur le

produit, signale à l’utilisateur la présence à l’intérieur du boîtier du
produit d’une tension électrique dangereuse susceptible de provoquer
un choc électrique.

ATTENTION : Ce pictogramme, , lorsqu’il est utilisé sur le produit,

signale à l’utilisateur des instructions d’utilisation ou de maintenance
importantes qui se trouvent dans la documentation fournie avec le
matériel.

Pour en savoir plus sur les règles de sécurité, la conformité à la
réglementation, la compatibilité EMI/EMF, l’accessibilité, et autres sujets
connexes, lisez les informations de sécurité et de conformité Extron, réf.
68-290-01, sur le site Extron, www.extron.com.





Copyright

© 2020 Extron Electronics. All rights reserved. www.extron.com

Trademarks

All trademarks mentioned in this guide are the properties of their respective owners.
The following registered trademarks (®), registered service marks (SM), and trademarks (TM) are the property of RGBSystems, Inc. or ExtronElectronics (see the

current list of trademarks on the Terms of Use page at www.extron.com):

Registered Trademarks (

Extron, Cable Cubby, ControlScript, CrossPoint, DTP, eBUS, EDID Manager, EDID Minder, Flat Field, FlexOS, Glitch Free, Global
Configurator, GlobalScripter, GlobalViewer, Hideaway, HyperLane, IPIntercom, IPLink, KeyMinder, LinkLicense, LockIt, MediaLink,
MediaPort, NAV, NetPA, PlenumVault, PoleVault, PowerCage, PURE3, Quantum, ShareLink, Show Me, SoundField, SpeedMount,
SpeedSwitch, StudioStation, SystemINTEGRATOR, TeamWork, TouchLink, V-Lock, VideoLounge, VN-Matrix, VoiceLift, WallVault, WindoWall,
XPA, XTP, XTPSystems, and ZipClip

Registered Service Mark

(SM)

: S3 Service Support Solutions

Trademarks (™

AAP, AFL (Accu-RATEFrameLock), ADSP(Advanced Digital Sync Processing), Auto-Image, AVEdge, CableCover, CDRS(ClassD
Ripple Suppression), Codec Connect, DDSP(Digital Display Sync Processing), DMI (DynamicMotionInterpolation), DriverConfigurator,
DSPConfigurator, DSVP(Digital Sync Validation Processing), eLink, EQIP, Everlast, FastBite, Flex55, FOX, FOXBOX, IP Intercom
HelpDesk, MAAP, MicroDigital, Opti-Torque, PendantConnect, ProDSP, QS-FPC(QuickSwitch Front Panel Controller), RoomAgent,
Scope-Trigger, SIS, SimpleInstructionSet, Skew-Free, SpeedNav, Triple-Action Switching, True4K, True8K, Vector™ 4K, WebShare, XTRA,
and ZipCaddy

®

)

)

FCC Class A Notice

This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to part15 of the FCC rules. The ClassA limits provide reasonable
protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio frequency energy and,
if not installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a residential area is
likely to cause interference. This interference must be corrected at the expense of the user.

Battery Notice

This product contains a battery. Do not open the unit to replace the battery. If the
battery needs replacing, return the entire unit to Extron (for the correct address, see the
Extron Warranty section on the last page of this guide).

CAUTION: Risk of explosion. Do not replace the battery with an incorrect type. Dispose

ATTENTION : Risque d’explosion. Ne pas remplacer la pile par le mauvais type de pile.

of used batteries according to the instructions.

Débarrassez-vous des piles usagées selon le mode d’emploi.

Class 1 Laser Product

Produit laser de classe1

Any service to this product must be carried out by Extron Electronics and its qualified
service personnel.

CAUTION: Using controls, making adjustments, or performing procedures in a manner

other than what is specified herein may result in hazardous radiation exposure.

NOTE: For more information on safety guidelines, regulatory compliances,

EMI/EMF compatibility, accessibility, and related topics, see the “Extron Safety and

Regulatory Compliance Guide” on the Extron website.

Si ce produit a besoin d’un quelconque entretient, celui-ci doit être fait par
ExtronElectronics et son personnel qualifié.

ATTENTION : L’utilisation de commandes, la réalisation de réglages, ou l’exécution de

procédures de manière contraire aux dispositions établies dans le présent document,
présente un risque d’exposition dangereuse aux radiations.

Remarque : Pour plus d'informations sur les directives de sécurité, les conformités de

régulation, la compatibilité EMI/EMF, l'accessibilité, et les sujets en lien, consultez le
«Informations de sécurité et de conformité Extron» sur le site internet d'Extron.

Conventions Used in this Guide

Notifications

The following notifications are used in this guide:

DANGER:

• Will result in serious injury or death.

• Entraînera des blessures graves ou la mort.

WARNING: Potential risk of severe injury or death.

AVERTISSEMENT : Risque potentiel de blessure grave ou de mort.

CAUTION: Risk of minor personal injury.
ATTENTION : Risque de blessuremineure.

ATTENTION:

• Risk of property damage.

• Risque de dommages matériels.

NOTE: A note draws attention to important information.

TIP: A tip provides a suggestion to make working with the application easier.

Software Commands

Specifications Availability

Commands are written in the fonts shown here:

^AR Merge Scene,,0p1 scene 1,1 ^B 51 ^W^C.0
[01] R 0004 00300 00400 00800 00600 [02] 35 [17] [03]
E X! *X1&* X2)* X2#* X2! CE}

NOTE: For commands and examples of computer or device responses used in this

guide, the character “0” is the number zero and “O” is the capital letter “o.”

Computer responses and directory paths that do not have variables are written in the font
shown here:

Reply from 208.132.180.48: bytes=32 times=2ms TTL=32
C:\Program Files\Extron

Variables are written in slanted form as shown here:

ping xxx.xxx.xxx.xxx —t
SOH R Data STX Command ETB ETX

Selectable items, such as menu names, menu options, buttons, tabs, and field names are
written in the font shown here:

From the File menu, select New.
Click the OK button.

Product specifications are available on the Extron website, www.extron.com.

Extron Glossary of Terms

A glossary of terms is available at http://www.extron.com/technology/glossary.aspx.

Contents

Introduction ................................................1

About this Guide .................................................. 1

Product Description ............................................. 1

Transmitter....................................................... 3

Receiver .......................................................... 3

Both Units ....................................................... 3

System Compatibility ....................................... 3

Fiber Cable Transmission Modes ..................... 4

Extron LinkLicense........................................... 4

Features .............................................................. 4

Installation and Operation............................7

Installation Overview ............................................ 7

Rear Panel Features ............................................ 7

Transmitter Rear Panel Connections ................ 7

Receiver Rear Panel Connections .................. 10

Connector and Cable Details ............................. 13

HDMI Connectors .......................................... 13

Analog Audio Connectors .............................. 14

RS-232, IR, and Sync Connectors ................. 14

TP Cable Termination and

Recommendations ....................................... 15

USB HID and USB 2.0 Connectors ................ 16

Front Panel Features .......................................... 17

Operation .......................................................... 18

Reset ............................................................. 18

Configuration ..................................................... 20

EDID .............................................................. 20

HDCP ............................................................ 20

RS-232 Insertion............................................ 21

Audio Configuration ........................................... 22

Audio Embedding .......................................... 22

Input Audio Gain ............................................ 22

Input Audio .................................................... 22

Output Audio Volume ..................................... 22

Audio Return ................................................. 22

Audio Mute .................................................... 22

SIS Configuration and Control ...................23

Host Control Ports ............................................. 23

Rear Panel RS-232 Port ................................ 23

Front Panel Configuration USB Port ............... 23

Ethernet (LAN) Ports ...................................... 24

Establishing a Connection.............................. 24

Simple Instruction Set Control ........................... 26

Host-to-Unit Instructions ................................ 26

Device-Initiated Power-Up Message .............. 26

Error Responses ............................................ 26

Timeout ......................................................... 27

Using the Command and Response Table ..... 27

Common symbol definitions........................... 28

Command and Response Table for

SIS Commands ................................................ 29

Configuration Software .............................33

Software/Firmware Installation ........................... 33

Connecting to PCS ............................................ 35

Device Discovery Panel .................................. 35

TCP/IP Panel ................................................. 36

Offline Device Preview .................................... 36

Software Overview ............................................. 37

Software Menu .............................................. 38

Device Menu.................................................. 40

Internal Web Page ..................................... 42

Accessing the Internal Web Page ...................... 42

Disabling Compatibility Mode ......................... 43

Web Page Panels .............................................. 43

Device Info Panel ........................................... 43

Device Status Panel ....................................... 44

Network Settings Panel ................................. 45

Firmware Panel .............................................. 45

Roles and Permissions Panel ......................... 46

LinkLicense Panel .......................................... 47

About the FOX3T/R301/311 ........................ 48

viiFOX3 T/R 301/311 Transmitters and Receivers • Contents

Equipment Mounting ................................. 49

Mounting the Transmitter ................................... 49

Tabletop Use ................................................. 49

Mounting kits ................................................. 49

UL Rack-Mounting Guidelines ....................... 49

FOX3 T/R 301/311 Transmitters and Receivers • Contents viii

Introduction

WARNING: The FOX3T/R301 and FOX3T/R311 output continuous invisible light

(Class 1 rated), which may be harmful to the eyes; use with caution.

AVERTISSEMENT : Le FOX3T/R301 et FOX3T/R311 émet une lumière invisible en

continu (conforme à la classe1) qui peut être dangereux pour les yeux, à utiliser avec
précaution.

• Do not look into the rear panel fiber optic cable connectors or into the fiber optic

cables themselves.

• Ne regardez pas dans les connecteurs de câble fibre optique sur le panneau arrière

ou dans les câbles fibre optique eux-mêmes.

• Plug the attached dust cap into the optical transceiver when the fiber optic cable is

unplugged.

• Branchez la protection contre la poussière dans l’ensemble émetteur/récepteur

lorsque le câble fibre optique est débranché.

About this Guide

Product Description

This guide contains information about the Extron FOX3T/R301 and FOX3T/R311 fiber
optic extenders.

The FOX3T/R301 and FOX3T/R311 Transmitter and Receiver are ultra-high performance
fiber optic extender sets for long haul transmission of the following over two fiber optic
cables (see figure1 on page2):

• Uncompressed or visually lossless HDCP-compliant 4096x2160 or 3840x2160 (UHD)

@60Hz video HDMI video

• 2-CH LPCM audio

• RS-232 and IR control signals

• USB HID (for Human Interface Devices such as keyboards and mice

• USB 2.0 (FOX3T/R301 transmitter and receiver only)

• 3D Sync

The transmitter and receiver extend HDMI signals up to:

• 20 km (12.4 miles) for the singlemode cables

• 500 m (1640 feet) with 50 µm OM4 4700 MHz bandwidth laser optimized multimode

cables

(see Fiber Cable Transmission Modes on page4).

FOX3 T/R 301/311 Transmitters and Receivers • Introduction 1

FOX3 T/R 301/311 Transmitters and Receivers • Introduction

Extron
FOX3 T 301

Fiber Optic Transmitter

RS-232

Tx

REMOTE

RS-232

INPUTS

HDMI

Tx

LOOP OUT

R

USB 2.0

L

USB HID

0.7A MAX

RETURN

AUDIO

~

HOST

R

AUDIO

100-240V

HOST

L

60-60 Hz

HDMI Input

IR

CONTROL

LAN

TxRxG

Rx

3D

SYNC

5VG

Rx S

HDMI

Loop out

B

R

OUTPUTS

A

OUT IN

IN

OUT

FOX3 T 301

Ethernet

LAN

4K Media Player

STATUS

PLAY

POWER

USB

SD CARD

Local
Monitor

Up to 20 km (12.43 miles)
Singlemode Fiber
SM Model

Extron
XPA 1002

Power Amplier

4K

CLASS 2 WI

E
OT
M

E
R

A
m

E

0
5

UT
M

OL/

10V

V

UTS
NP
I

Y

2

DB

N
A
T
S

1

L
E

LEV

2

1

0

2

1

0

/
R

TE

I
M
I

ECT

L

Hz
0

-6

OT

0
5

R
P

A,
.3

1

GNAL
SI

V
0
4
2

­0
0
1

B

R

INPUTS

A

R
I

IN

CONTROL

RS-232

OUT

A MAX

0.7

~

-240V

100

Extron

60-60 Hz

FOX3 R 301

Fiber Optic Receiver

LAN

IN

TxRxG

OUT

3D

TxRx

FOX3 R 301

SYNC

REMOTE

RS-232

OUTPUTS

5VG

S

TxRx

R

DEVICES

HDMI

L

USB 2.0

USB HID

1

1

RETURN

500 mA

AUDIO

2

R

AUDIO

100 mA

L

Audio
Output

HDMI
Output

Ethernet

80
L

MODE

RS-232

Extron
SI 28

Surface-mount
Speakers

4K Display

Figure 1. Typical FOX3T/R301 Transmitter and Receiver Application

PA 1002

X

G

UT

N

P

RI

2

OUT

1

2

FOX3 T/R 301/311 Transmitters and Receivers • Introduction

Transmitter

The FOX3T301 and FOX3 T 311 transmitters accept HDMI video, at a resolution of up
to 4K (4096x2160 @ 60 Hz). The video input can also include embedded audio. The
transmitter also loops the HDMI input through for a local monitor.

The transmitter can accept an analog audio input on a 5-pole captive screw connector. The
transmitter automatically detects whether embedded audio is present on the HDMI input. If
none is detected, the transmitter selects the analog audio for the unit to embed in the digital
video stream and transmit to the receiver. Audio can be selected via an Simple Instruction
Set (SIS) command or Product Configuration Software (PCS).

The transmitter has an HID USB port (both models) and a USB 2.0 port (FOX3T301)
that connects directly to USB ports on a PC or USB host. The transmitter includes USB
peripheral emulation to enable trouble-free booting of a host computer that is not connected
to a keyboard or mouse.

It also accepts a 3D sync signal.

The transmitter can receive an optional return (receiver-to-transmitter) stream of serial
RS-232 communications from a controlled device, such as projector responses.

The transmitter converts the HDMI video, the selected audio, and the RS-232 serial
communication, one or both USB inputs, and 3D sync into two proprietary data streams
and outputs them as optical signals via fiber optic small form factor pluggable (SFP)
modules on two LC connector to a compatible Extron FOX3 fiber optic receiver. It also can
receive an audio return channel.

The transmitter has a built-in color bars test pattern to assist in setting up the display
equipment.

Receiver

The FOX3R301 and FOX3 R 311 receivers accept proprietary optical signals on one, two,
or up to three LC connectors from a compatible fiber optic FOX3 transmitter. The receiver is
compatible with all Extron FOX3 transmitters.

The receiver outputs HDMI video, digital audio (embedded in the HDMI output), analog
audio, RS-232 and IR commands and data, USB signals, and 3D sync.

The receiver has two HID USB ports (both models) to connect one or two peripheral devices
and a USB 2.0 port (FOX3R301) that connects directly to USB devices.

If the receiver is appropriately configured and has return fiber optic cables installed, it also
can receive RS-232, IR, and USB returns from controlled devices and send them to the
transmitter via a proprietary optical signal.

The video output of the receiver is a lossless HDMI image up to 4K (4096x2160 @ 60 Hz),
including 1080p/60 Hz with Deep Color.

Both Units

The transmitter and receiver have many controls, including audio adjustments, that are
available under Remote RS-232 and USB port Simple Set Instruction (SIS) control and PCS.
Both units have video, audio, fiber light status, and lost-light alarm indicators.

System Compatibility

NOTE: The FOX3 products are not compatible with legacy FOX, FOXBOX, FOX II,

PowerCage 401 FOX, or PowerCage 1600 FOX products.

3

FOX3 T/R 301/311 Transmitters and Receivers • Introduction

Fiber Cable Transmission Modes

The transmitter and receiver are further categorized by the type of fiber optic cable,
multimode or singlemode, which define the effective range of transmission:

Multimode — Long distance, up to 500 m (1640 feet) (depending on the fiber cable)

Singlemode — Very long distance, up to 20 km (12.4 miles)

NOTE: The multimode and singlemode units are physically and functionally identical,

with the exception of the effective range of transmission. In this guide, any reference
applies to either transmission mode unless otherwise specified.

Extron LinkLicense

An Extron LinkLicense unlocks features that add convenience, expand system options, and
enhance the capabilities of Extron products. Each LinkLicense can be purchased separately
from the FOX3 device and activated as the need arises.

LinkLicense upgrades available for the FOX3 transmitter and receiver include the following:

• Uncompressed Video Upgrade —

• This LinkLicense is enabled once and lasts for the life of the product.

• Allows the FOX3 devices to pass uncompressed 4K @ 60 Hz video on the second

SFP module, enabling the highest video performance.

Features

• FOX3 T 301 — Transmits HDMI video, USB HID, USB 2.0, stereo audio, RS-232

control, IR control, and 3D sync signals over fiber optic cabling.

• FOX3 T 311 — Transmits HDMI video, USB HID, stereo audio, RS-232 control, IR

control, and 3D sync signals over fiber optic cabling.

• FOX3 R 301 — Receives HDMI video, USB HID, USB 2.0, stereo audio, RS-232

control, IR control, and 3D sync signals over fiber optic cabling.

• FOX3 R 311 — Receives HDMI video, USB HID, stereo audio, RS-232 control, IR

control, and 3D sync signals over fiber optic cabling.

• Supports mathematically lossless 4K video up to 4096x2160 @ 60 Hz with 4:4:4

chroma sampling over one fiber.

• Supports uncompressed 4K video up to 4096x2160 @ 60 Hz with 4:4:4 chroma

sampling over two fibers.

• Supported HDMI 2.0 specification features include data rates up to 18 Gbps,

Deep Color up to 12 bit, and 3D.

• HDCP 2.

• Device class filtering on USB HID port restricts the range of device types

to HID — Device class filtering prevents unauthorized downloading or uploading of
content via the USB port in secure environments. The USB HID port is configured at the
factory, such that device class filtering cannot be removed or altered in the field.

• Supports USB 2.0 to 1.0 devices and USB 3.0 devices that can operate at USB

2.0 data rates of up to 480 Mbps (FOX3 T/R 301) — Provides USB extension,
allowing connection to peripheral devices over the same fiber optic cable as video and
audio.

• Buffered HDMI input loop-out (FOX3 transmitters) — Local HDMI output provides

signals for a local display, enabling monitoring or sharing of content without the need for
a separate distribution amplifier.

3 compliant

4

FOX3 T/R 301/311 Transmitters and Receivers • Introduction

• HDMI audio de-embedding with analog stereo outputs (FOX3 receivers) —

Digital HDMI audio is made available as a balanced or unbalanced analog stereo signal
on captive screw connectors.

• Key Minder continuously verifies HDCP compliance for quick, reliable

switching — Authenticates and maintains continuous HDCP encryption between
input and output devices to ensure quick and reliable switching in professional AV
environments.

• EDID Minder automatically manages EDID communication between connected

devices (FOX3 transmitters) — EDID Minder ensures that all sources power up
properly and reliably output content for display.

• Audio gain and attenuation adjustment capability (FOX3 transmitters) — Setting

the level of gain or attenuation eliminates noticeable volume differences when switching
between sources.

• Audio embedding (FOX3 transmitters) — Analog stereo audio signals are converted

to digital HDMI audio.

• Analog audio return channel — Provides balanced return analog stereo audio input

to support a remote audio source at the receiver.

• Bidirectional RS-232 and IR signal transmission over fiber optic cabling for AV

device control — Bidirectional RS-232 and IR control pass-through enables a remote
display to be controlled without the need for additional cabling. Two fibers are required
for bidirectional communications.

• User-selectable HDCP authorization (FOX3 transmitters) — Allows the transmitter

to appear HDCP compliant or non HDCP compliant to the connected source.

• HDCP Visual Confirmation (FOX3 receivers) — When HDCP encrypted content is

transmitted to a non HDCP compliant display, a full screen green signal is sent to the
display for immediate visual confirmation that protected content cannot be viewed on
that display.

• Integrated two-port HID hub with 100mA available on each port (FOX3

receivers) — Allows simultaneous connection to multiple peripheral devices, including
keyboards, mice, and other HID - Human Interactive Devices.

• Host emulation on the USB HID ports (FOX3 receivers) — Offers increased system

reliability by emulating a continuous connection between the HID-compliant keyboard
and mouse and a host.

• Peripheral emulation on USB HID port (FOX3 transmitters) — Offers increased

system reliability by emulating a continuous connection between the host and an HID­compliant keyboard and mouse.

• LinkLicense Support — Extron LinkLicense unlocks features that add convenience,

expand system functionality, and enhance the capabilities of Extron products.

• Front panel USB configuration port — Enables easy system configuration and

firmware upgrading without having to access the rear panel.

• Ethernet monitoring and control — Enables control and proactive monitoring over a

LAN, WAN, or the Internet.

• RS-232 control — Features an RS-232 serial port for control and configuration.

• Real-time status LED indicators for troubleshooting and monitoring — Front and

rear panel LEDs verify signal presence, HDCP authentication, fiber link status, audio,
USB HID, USB 2.0, and power.

• Easy setup and commissioning with Extron PCS - Product Configuration

Software — Conveniently configures multiple products using a single software
application.

5

FOX3 T/R 301/311 Transmitters and Receivers • Introduction

• Internal color bars test pattern for calibration and setup — Simplifies setup and

installation by providing a video signal when a source is unavailable.

• Compatible with Extron FOX3 Series matrix switchers — Creates HDCP-

compliant signal distribution systems.

• JITC Certified — Successfully completed interoperability and information assurance

testing for use in government applications and other mission-critical environments.

• Industry standard LC connectors provide reliable physical connectivity and

precise fiber core alignment

• Available as an 850 nm multimode model for moderate-range transmissions up

to 500 m (1640 feet) and a 1310 nm singlemode model for extreme distances up
to 20 km (12.4 miles).

• 1U high, half rack width metal enclosure

• Internal Extron Everlast power supply — Provides worldwide power compatibility,

with high demonstrated reliability and low power consumption for reduced operating
cost.

• Extron Everlast Power Supply is covered by a 7-year parts and labor warranty

6

Installation and

F

G

Operation

This section details the installation of the FOX3T/R301/311 transmitter and receiver
system, including:

• Installation Overview

• Rear Panel Features

• Front Panel Features

• Connector and Cable Details

• Operation

Installation Overview

Follow these steps to install and set up an Extron FOX3T/R301/311 transmitter and
receiver system for operation:

Turn off all of the equipment. Ensure that the video source and the output display are all

c

turned off and disconnected from the power source.

Mount the transmitter and receiver (see Equipment Mounting on page49).

c

Connect the cables and configure the units (see “Transmitter Rear Panel Connections,”

c

starting below).

Plug in the power supplies, then turn on the display and the input.

c

Rear Panel Features

Transmitter Rear Panel Connections

NOTE: Figure 2 shows the FOX3T301 transmitter. The FOX3 T 311 looks similar, with

the exception of the USB ports (E). It does not have the USB 2.0 port.

0.7A MAX

100-240V

Power inlet

A

Power LED

B

Audio Return

C

~

60-60 Hz

Figure 2. FOX3T301 Transmitter Rear Panel Connectors

Audio input

D

USB Host ports

E

HDMI input

F

LR

AUDIO

RETURN

USB HID

AUDIO

LR

CCC HHH

USB 2.0

HOST HOST

J

EEE LLLKKKJJJBBBAAA DDD

G
H
I

FOX3 T/R 301/311 Transmitters and Receivers • Installation and Operation 7

INPUTS

F

F

HDMI

LOOP OUT

G

G

RS-232

Tx Rx Tx RxG

REMOTE

RS-232

Tx Rx S5VG

IR

SYNC

CONTROL

3D

LAN

III

HDMI Loop Out

Remote RS-232/3D Sync port

Control RS-232/IR port

FOX3 T 301

OUTPUTS

A

B

OUTRIN

OUTIN

LAN Ethernet port

J

SFP module and LEDs

K

Reset button

L

Power inlet (see figure2 on page7) — Plug a standard IEC power cord into this

A

connector to connect the unit to a 100 VAC to 240 VAC, 50-60 Hz power source.

Power LED — The lit LED indicates power is applied and device is ready to transmit.

B

Audio Return — Connect an audio device, such as an amplifier or powered speakers

C

to this 5-pole, 3.5 mm captive screw connector. This connector outputs returned,
unamplified, line level audio from the receiver (see Analog Audio Connectors on
page14 to wire this connector).

Audio input — This 3.5 mm, 5-pole captive screw connector accepts balanced or

D

unbalanced line level analog audio input that can be transmitted to the receiver (see

Analog Audio Connectors to wire this connector).

USB Host ports — (see USB HID and USB 2.0 Connectors on page16)

E

• USB HID — Connect USB type A to B cables between this USB type B port and

the USB port of a host. The USB HID ports are used only for a mouse or keyboard.

• USB 2.0 (FOX3T301 only) — Connect USB type A to B cables between this USB

type B port and the USB port of a host. The USB 2.0 ports are used for thumb
drives, cameras, keyboards, a mouse, CAC reader, and such devices.

HDMI input — Connect a digital video input to this HDMI port. The transmitter

F

also accepts embedded digital audio on this connector (see HDMI Connectors on
page13 to use the included Extron Lock-It Lacing Bracket).

HDMI Loop Out — If desired, connect a local monitor to this HDMI port.

G

Remote RS-232/3D Sync port —

H

• Remote RS-232 port — For serial control of the transmitter, connect a host

device, such as a computer or touch panel control, via the three left poles
(Tx, Rx, and G) of this 5-pole captive screw connector (see RS-232, IR, and Sync

Connectors on page14 to wire this connector).

• 3D Sync port — For stereoscopic 3D sync, such as external IR emitter for glasses,

connect a PC to the two right poles of the REMOTE RS-232/3D Sync 5-pole
captive screw port on the transmitter (see RS-232, IR, and Sync Connectors to
wire this connector).

Control RS-232 and IR port — Connect a serial RS-232 signal, a modulated or

I

unmodulated IR signal, or both to this 3.5 mm, 5-pole captive screw connector for
bidirectional RS-232 and IR communication (see RS-232, IR, and Sync Connectors
to wire the connector).

NOTES:

• To receive responses from the controlled device over RS-232 or IR, two fiber

optic cables must be connected.

• The FOX3 system can pass RS-232 commands and responses at rates up to

115200 baud.

• RS-232 and IR can be active simultaneously.

LAN Ethernet port — Connect the transmitter to an Ethernet LAN or WAN via this

J

RJ-45 port. Ethernet control allows the operator to configure the transmitter from a
remote location. When connected to an Ethernet LAN or WAN, the transmitter can be
accessed and operated from a computer running a standard Internet browser (see TP

Cable Termination and Recommendations on page15 to wire the connector).

• Link (green) LED — Indicates that the unit is properly connected to an Ethernet

LAN. This LED should light steadily.

• Act (yellow) LED — Indicates transmission of data packets on the RJ-45

connector. This LED should blink as the unit communicates.

NOTE: This is not a pass-through LAN connection

FOX3 T/R 301/311 Transmitters and Receivers • Installation and Operation 8

SFP module and LEDs — (see figure2 on page7)

T

K

WARNING: The units output continuous invisible light (Class 1 rated), which may be

harmful to the eyes; use with caution. Plug the attached dust cap into the optical
transceiver when the fiber optic cable is unplugged.

AVERTISSEMENT : Le produit émet une lumière invisible en continu (conforme

à la classe1) qui peut être dangereux pour les yeux, à utiliser avec précaution
Branchez la protection contre la poussière dans l’ensemble émetteur/récepteur
lorsque le câble fibre optique est débranché.

NOTES:

• Ensure the proper fiber cables for the transmitter and receiver pair are used.

Typically, singlemode fiber has a yellow jacket and multimode cable has an
orange or aqua jacket.

• See figure3 for fiber cable connections. Connect the transmitter to a receiver in

one of three ways:

• One way (transmitter to receiver) only, connect transmitter Outputs A (1) to

receiver Inputs A (1).

• Two way (transmitter to receiver and return), connect transmitter Outputs

A (1) to receiver Inputs A (1) and connect transmitter Outputs A (2) to
receiver Inputs A (2).

• Output B is available to transmit a 4K @ 60 Hz uncompressed signal when

the FOX3 4K @ 60 Hz Uncompressed Video LinkLicense is purchased.

OUTPUTS

B

Port A Out (required) — For all one-way video, audio,

1

and serial communications from the transmitter to the
receiver, connect a fiber optic cable to the Out LC port.

Connect the opposite end of this fiber optic cable to

ransmitter

A

OUTIN

112222

OUTIN

the Port A In LC port on the receiver (see figure4, J
on page10) or to any other compatible Extron FOX3
device.

Port A In (optional) — For one-way return audio, USB,

2

and serial communications from the receiver to the
transmitter, connect a fiber optic cable to the In LC port.

Connect the opposite end of this fiber optic cable to the
Port A Out LC port on a receiver (see figure4, J) or to

Receiver

OUTIN

11

INPUTS

B

A

OUTIN

any other compatible Extron FOX3 device.

SFP Link LEDs —

Figure 3. Connection

• Transmit Optical OUT LED lights solid green when powered and lights off when

there is no power on the endpoint.

• Receive Optical IN LED lights solid green when light is present and lights off when

there is no power or light present.

Reset button — Initiates three levels of resets (1, 4, and 5). Use a pointed stylus,

L

ballpoint pen, or small screwdriver to access the recessed button (see Reset on
page18 for detailed reset information).

FOX3 T/R 301/311 Transmitters and Receivers • Installation and Operation 9

Receiver Rear Panel Connections

J

EEE KKKJJJIIIBBBAAA DDD HHHCCC FFF GGG

NOTE: Figure 4 shows the FOX3R301 receiver. The FOX3 R 311 looks similar, with the

exception of the USB ports (H). It has no USB 2.0 port.

0.7A MAX

100-240V

~

60-60 Hz

Figure 4. FOX3R301 Receiver Rear Panel Connectors

AUDIO

RETURN

LR

AUDIO

LR

DEVICES

USB HID

1

2

100 mA

1

OUTPUTS

USB 2.0

500 mA

HDMI

RS-232

Tx Rx Tx RxG

REMOTE

RS-232

Tx Rx S5VG

IR

SYNC

CONTROL

3D

LAN

INPUTS

B

A

OUTRIN

OUTIN

FOX3 R 301

Power inlet

A

Power LED

B

Audio Return

C

Audio output

D

Power inlet — Plug a standard IEC power cord into this connector to connect the unit

A

USB Hub ports

E

HDMI output

F

Remote RS-232/3D Sync port

G

Control RS-232/IR port

H

LAN Ethernet port

I

SFP module and LEDs

J

Reset button

K

to a 100 VAC to 240 VAC, 50-60 Hz power source.

Power LED — The lit LED indicates power is applied.

B

Audio Return — Connect a balanced or unbalanced audio input to this 3.5 mm,

C

5-pole captive screw connector for return to the transmitter (see Analog Audio

Connectors on page14 to wire this connector).

Audio output — This 5-pole, 3.5 mm captive screw connector outputs the transmitted,

D

unamplified, line level analog audio (see Analog Audio Connectors to wire this
connector).

NOTE: If embedded digital audio is present on the HDMI output, these analog audio

connectors do not output audio unless forced to so by an SIS command (see

E

Input audio selection on page31).

USB Hub ports — (see USB HID and USB 2.0 Connectors on page16)

• USB HID — Connect USB type A to B cables between this USB type B port

and the USB port of a device. The USB HID ports are used only for a mouse or
keyboard.

• USB 2.0 (FOX3R301 only) — Connect USB type A to B cables between this USB

type B port and the USB port of a device. The USB 2.0 ports are used for thumb
drives, cameras, keyboards, a mouse, CAC reader, and such devices.

HDMI output — Connect a video display to this HDMI output port with a maximum

F

resolution of 4096x2160 @ 60 Hz, 8-bit, 4:4:4 chroma sampling (see HDMI

Connectors on page13 to use the included Extron Lock-It Lacing Bracket).

FOX3 T/R 301/311 Transmitters and Receivers • Installation and Operation 10

Remote RS-232/3D Sync port — (see figure4 on page10)

G

• Remote RS-232 port — For serial control of the receiver, connect a host device,

such as a computer or touch panel control, via the three left poles (Tx, Rx, and G)
of this 5-pole captive screw connector (see RS-232, IR, and Sync Connectors on
page14 to wire this connector).

• 3D Sync port — For stereoscopic 3D sync, such as external IR emitter for glasses,

connect a PC to the two right poles of the REMOTE RS-232/3D Sync 5-pole
captive screw port on the receiver (see RS-232, IR, and Sync Connectors to wire
this connector).

Control RS-232/IR port — Connect a serial RS-232 signal, a modulated or

H

unmodulated IR signal, or both to this 3.5 mm, 5-pole captive screw connector for
bidirectional RS-232 and IR communication (see RS-232, IR, and Sync Connectors
on page14 to wire the connector).

NOTES:

• If only one fiber optic cable is connected (see figure5 on page12),

RS-232 or IR reports from the controlled device cannot be recieved. To
receive responses from the controlled device, two fiber optic cables must be
connected.

• The transmitter can pass RS-232 commands and responses at rates up to

115200 baud.

LAN Ethernet port — If desired, connect the receiver to an Ethernet LAN or WAN via

I

this RJ-45 connector. Ethernet control allows the operator to control the receiver from
a remote location. When connected to an Ethernet LAN or WAN, the receiver can be
accessed and operated from a computer running a standard Internet browser (see TP

Cable Termination and Recommendations on page15 to wire the connector).

• Link (green) LED — Indicates that the unit is properly connected to an Ethernet

LAN. This LED should light steadily.

• Act (yellow) LED — Indicates transmission of data packets on the RJ-45

connector. This LED should blink as the unit communicates.

FOX3 T/R 301/311 Transmitters and Receivers • Installation and Operation 11

SFP module and LEDs —

T

J

WARNING: The devices output continuous invisible light (Class 1 rated), which

may be harmful to the eyes; use with caution. Plug the attached dust cap into the
optical transceiver when the fiber optic cable is unplugged.

AVERTISSEMENT : Le produit émet une lumière invisible en continu (conforme

à la classe1) qui peut être dangereux pour les yeux, à utiliser avec précaution
Branchez la protection contre la poussière dans l’ensemble émetteur/récepteur
lorsque le câble fibre optique est débranché.

NOTES:

• Ensure the proper fiber cables for the transmitter and receiver pair are used.

Typically, singlemode fiber has a yellow jacket and multimode cable has an
orange or aqua jacket.

• See figure5 for fiber cable connections. Connect the transmitter to a receiver in

one of three ways:

• One way (transmitter to receiver) only, connect transmitter Outputs A (1) to

receiver Inputs A (1).

• Two way (transmitter to receiver and return), connect transmitter Outputs

A (1) to receiver Inputs A (1) and connect transmitter Outputs A (2) to
receiver Inputs A (2).

• Output B is available to transmit a 4K @ 60 Hz uncompressed signal when

the FOX3 4K @ 60 Hz Uncompressed Video LinkLicense is purchased.

OUTPUTS

B

Port A Out (required) — For all one-way video, audio,

1

and serial communications from the transmitter to the
receiver, connect a fiber optic cable to the Out LC port.

Connect the opposite end of this fiber optic cable to

ransmitter

A

OUTIN

112222

OUTIN

the Port A In LC port on the receiver (see figure4, J
on page10) or to any other compatible Extron FOX3
device.

Port A In (optional) — For one-way return audio, USB,

2

and serial communications from the receiver to the
transmitter, connect a fiber optic cable to the In LC port.

Connect the opposite end of this fiber optic cable to the
Port A Out LC port on a receiver (see figure4, J) or to

Receiver

OUTIN

11

INPUTS

B

A

OUTIN

any other compatible Extron FOX3 device.

• Transmit Optical OUT LED lights solid green when

powered and lights off when there is no power on the
endpoint.

Figure 5. Fiber

Cable
Connection

• Receive Optical IN LED lights solid green when light is

present and lights off when there is no power or light
present.

Reset button (see figure4 on page10) — Initiates three levels of resets (1, 4, and

K

5). Use a pointed stylus, ballpoint pen, or small screwdriver to access the recessed
button (see Reset on page18 for detailed reset information).

FOX3 T/R 301/311 Transmitters and Receivers • Installation and Operation 12

Connector and Cable Details

33

11

HDMI Connectors

HDMI signals run at a very high frequency and are especially prone to errors caused by bad
video connections, too many adapters, or excessive cable length. To avoid the loss of an
image or jitter, follow these guidelines:

• Limit or avoid the use of adapters.

• Use only cables specifically intended for HDMI or DVI signals.

To securely fasten an HDMI cable to a device:

1. Plug the HDMI cable into the panel connection (see figure6, 1).

44

3

22

55

Figure 6. Installing the LockIt Lacing Bracket

2. Loosen the HDMI connection mounting screw from the panel enough to allow the

LockIt lacing bracket to be placed over it (2). The screw does not have to be removed.

3. Place the LockIt lacing bracket on the screw and against the HDMI connector, then

tighten the screw to secure the bracket (3).

ATTENTION:

• Do not overtighten the HDMI connector mounting screw. The shield to which it

fastens is very thin and can easily be stripped.

4. Loosely place the included tie wrap around the HDMI connector and the LockIt lacing

5. While holding the connector securely against the lacing bracket, use pliers or similar

• Ne serrez pas trop la vis de montage du connecteur HDMI. Le blindage auquel

elle est attachée est très fin et peut facilement être dénudé.

bracket (4).

tools to tighten the tie wrap, then remove any excess length (5).

FOX3 T/R 301/311 Transmitters and Receivers • Installation and Operation 13

Analog Audio Connectors

Unbalanced Stereo Output Balanced Stereo Output

IR Device

vice

See figure7 to wire connectors for the appropriate input and output type for the analog
audio and audio return audio. Connectors are included with the transmitter and receiver,
but you must supply the audio cable. Use the supplied tie-wraps to strap the cable to the
extended tail of the connectors.

Tip

Sleeve

Tip

Sleeve

Unbalanced Stereo Input

No Ground Here

Tip

Sleeves

Tip

No Ground Here

Figure 7. Captive Screw Connector Wiring for Audio Inputs and Outputs

ATTENTION:

• For unbalanced audio output, connect the sleeves to the ground contact. DO NOT

connect the sleeves to the negative (-) contacts.

• Pour l’audio asymétrique, connectez les manchons au contact au sol. NE PAS

connecter les manchons aux contacts négatifs (–).

NOTES:

• The length of exposed wires is important. The ideal length is 3/16 inch (5 mm).

• If the stripped section of wire is longer than 3/16 inch, the exposed wires may

touch, causing a short circuit.

• If the stripped section of wire is shorter than 3/16 inch, wires can be easily pulled

out even if tightly fastened by the captive screws.

• Do not tin the wires before installing them in the connector. Tinned wires are not as

secure in the connector and could be pulled out.

LR

Tip

Ring

Sleeves

Tip

Ring

Balanced Stereo Input

LR

Tip

Ring

Sleeves

Tip

Ring

LR

LR

Do not tin the wires!

RS-232, IR, and Sync Connectors

Figure 8 shows how to wire the Control (RS-232 and IR) and Remote (RS-232 and 3D Sync)
connector.

TxRx

RxTx

RS-232 De

Gnd

Gnd

CONTROL

RxTx RxTxG

RS-232 IR

Figure 8. Control and Sync Connectors Wiring

NOTES:

• The IR Tx and Rx line pair and the RS-232 Tx and Rx line pair must each cross

once between this connector and the source or destination.

• The length and preparation of exposed wires is important (see the audio connector

NOTES above for details).

FOX3 T/R 301/311 Transmitters and Receivers • Installation and Operation 14

TP Cable Termination and Recommendations

Side

Pair Wires

Pins:

Connector

It is vital that your Ethernet cable be the correct cable type and that it be properly terminated
with the correct pinout. Ethernet links use Category (CAT) 3, 5e, or CAT 6, unshielded
twisted pair (UTP) or shielded twisted pair (STP) cables, terminated with RJ-45 connectors.
Ethernet cables are limited to a length of 328 feet (100 meters).

NOTES:

• Do not use standard telephone cables. Telephone cables do not support Ethernet

or Fast Ethernet.

• Do not stretch or bend cables. Transmission errors can occur.

The cable used depends on your network speed. The unit supports
10 Mbps (10Base-T — Ethernet), 100 Mbps (100Base-T — Fast Ethernet), and
1000Mbps(1000Base-T — IEEE 802.3ab) half-duplex and full-duplex Ethernet
connections.

• 10Base-T Ethernet requires CAT 3 UTP or STP cable at minimum.

• 100Base-T Fast Ethernet requires CAT 5e UTP or STP cable at minimum.

• 1000Base-T Gigabit Ethernet requires CAT 5, CAT 5e, CAT 6, or CAT 7 UTP or STP

cable.

The Ethernet cable must be terminated as a patch (straight-through) cable and must be
properly terminated in accordance with the TIA/EIA T568-B wiring standard (see figure9).

12345678

RJ-45

TIA/EIA T

568 B

Pin

Wire color

White-orange

1

Orange

2

3

White-green

4

Blue

5

White-blue

6

Insert

Twisted

Green

7

White-brown

8

Brown

Figure 9. RJ-45 Connector and Pinout Tables

FOX3 T/R 301/311 Transmitters and Receivers • Installation and Operation 15

USB HID and USB 2.0 Connectors

Keyboard

y

Mouse

AABB

0.7A MAX

~

100-240V

60-60 Hz

Transmitter

AUDIO

RETURN

Laptop

USB

LR

AUDIO

LR

USB HID

HOST HOST

A

INPUTS

USB 2.0

NOTES:

• The FOX3 matrix switches the USB HID and USB 2.0 inputs and outputs

independently of the video and each USB connection.

• The USB 2.0 port is only available on the FOX3T/R301 devices.

• The USB HID ports are used only for a mouse or keyboard.

• The USB 2.0 ports are used for thumb drives, cameras, keyboards, a mouse, CAC

reader, and such devices.

USB

USB

USB

0.7A MAX

100-240V

HDMI

LOOP OUT

RS-232

Tx Rx Tx RxG

REMOTE

RS-232

Tx Rx S5VG

60-60 Hz

~

AUDIO

RETURN

LR

AUDIO

LR

IR

CONTROL

3D

SYNC

OUTPUTS

A

LAN

B

OUTRIN

OUTIN

FOX3 T 301

Receiver

DEVICES

USB HID

1

2

100 mA

B

OUTPUTS

USB 2.0

1

500 mA

RS-232

IR

Tx Rx Tx RxG

CONTROL

3D

REMOTE

SYNC

RS-232

Tx Rx S5VG

HDMI

USB

INPUTS

B

A

LAN

OUTRIN

OUTIN

FOX3 R 301

SM or MM cable

Thumb Drive

Figure 10. Peripheral USB Connections Diagram

USB Host ports — Connect USB type A to B cable between these USB type B ports

A

and the USB ports of a host.

Two separate USB cables are required: 1 for USB HID and another 1 for USB 2.0
connections.

USB Hub ports — Connect a USB type A cable between the USB type A port and

B

peripherals.

Types of USB ports

• USB HID — Connect USB type A to B cables between this USB type B port and the

USB port of a host. The USB HID ports are used only for a mouse or keyboard.

• USB 2.0 (FOX3R301 only) — Connect USB type A to B cables between this USB

type B port and the USB port of a host. The USB 2.0 ports are used for thumb drives,
cameras, keyboards, a mouse, CAC reader, and such devices.

FOX3 T/R 301/311 Transmitters and Receivers • Installation and Operation 16

Front Panel Features

NOTE: Figure 11 shows the FOX3T301 transmitter and FOX3R301 receiver. The

FOX3T/R311 units look similar, with the exception of the USB ports (D). The
FOX3T/R311 have no USB 2.0 LEDs.

CONFIG

SIGNAL

HDCP

INPUTS

DIGITAL AUDIO

ANALOG AUDIO

USB

HID HOST

2.0 HOST

FOX3 T 301

BBBAAA CCC DDD

INPUT

CONFIG

SIGNAL

HDCP

Figure 11. Transmitter and Receiver Front Panel Features

Power LED — The unit is receiving power and is operational.

A

Configuration port — This USB mini-B port is used to configure the unit and to

B

update firmware.

Input LEDs

C

• Signal LED — Lights when the unit detects an input video signal.

• HDCP LED — Lights when the input signal is HDCP encrypted.

• Digital Audio LED — Lights when digital audio is selected on the transmitter.

• Analog Audio LED — Lights when analog audio is selected on the transmitter.

USB LEDs —

D

• Transmitter — The HID Host LED and 2.0 Host LED light when the unit is

connected to the host device.

• Receiver —

• USB HID Host LED — When the transmitter and receiver are connected

through the SFP port and a host device is connected to the transmitter, the
LED remains lit to indicate an active connected device.

• USB HID 1 and 2 LEDs —When an active USB peripheral device is connected

to the HUB ports on the receiver, the LED remains lit to indicate an active
connected device.

• USB 2.0 Host LED — When the transmitter and receiver are connected

through the SFP port and a USB 2.0 Host device is connected to the
transmitter, the LED remains lit to indicate an active connected device.

• USB 2.0 1 LED — When the transmitter and receiver are connected through

the SFP port and a USB 2.0 Host device is connected to the transmitter, the
LED remains lit to indicate an active connected device.

USB HID

USB 2.0

HOST

USB

1 2

FOX3 R 301

• USB 2.0 1 LED - When an active USB thumb drive

FOX3 T/R 301/311 Transmitters and Receivers • Installation and Operation 17

Operation

RESET

RESET

RESET RESET

RESET RESET

RESET

RESET

Press and hold
the Reset button.

Mode 1

Apply power
to the FOX3.

Release Reset button.

Release, then immediately
press and release again.
Reset LED flashes, then goes off.

Mode 4

Reset LED flashes twice.

Press and hold
for 6 seconds.

Release, then immediately
press and release again.
Reset LED flashes, then goes off.

Mode 5

Reset LED flashes three
times.

Press and hold
for 9 seconds.

Reset

After the transmitter, receiver, and the connected devices are powered up, the system is fully
operational. If any problems are encountered, ensure all cables are routed and connected
properly.

NOTE: Ensure that the video source and display are properly connected to the FOX3

pair, and power is applied FOX3 pair and the display before power is applied to the
video source. If the other devices are not turned on before the video source, the image
may not appear.

Configuration and operation of the system is accomplished via SIS Configuration and

Control (see page23), the Internal Web Page (see page42), and Configuration
Software (see page33).

The rear panel Reset button initiates three levels of resets (numbered 1, 4, and 5) that
are initiated from the rear panel reset button. Use a pointed stylus, ballpoint pen, or small
screwdriver to access the recessed button.

See the Reset Modes table on page19 and figure12 for a summary of the resets.

ATTENTION:

• Review the reset modes carefully. Some reset modes delete all user loaded content

and revert the device to default configuration.

• Analysez minutieusement les différents modes de réinitialisation. Certains modes de

réinitialisation suppriment l’intégralité du contenu chargé de l’utilisateur et remettent
l’appareil au mode de configuration par défaut.

Perform resets of the unit as follows (see figure12):

Figure 12. Resets

FOX3 T/R 301/311 Transmitters and Receivers • Installation and Operation 18

Reset Modes

Mode Activation Result Purpose and Notes

1 Hold in the recessed rear panel

Reset button while applying
power to the unit.

The device reverts to the factory default
firmware for a single power cycle.

Use mode 1 to revert to
the factory default firmware
for a single power cycle if
incompatibility issues arise with
user-loaded firmware. All user files
and settings are maintained.

NOTE: Do not operate with the default firmware loaded by a mode1 reset. Use it only to load the

Use Factory Firmware

most current firmware to the device.

*4

Hold in the Reset button until
the Reset LED blinks twice
(once at 3seconds, again at
6seconds). Then, release and
press the Reset button again
within 1second*.

• Sets port mapping back to factory

default.

• Sets the IP address back to factory

default (192.168.254.254).

• Sets the subnet mask address

back to the factory default
(255.255.255.0).

Use mode 4 to reset all IP settings
back to factory defaults.

Equivalent to SIS command
1ZQQQ (see Resets on
page31).

• Sets the gateway IP address to the

factory default (0.0.0.0).

Reset All IP Settings

*5

Hold in the Reset button until
the Reset LED blinks three
times (once at 3seconds,
again at 6seconds, again at
9seconds). Then, release and
press the Reset button again
within 1second*.

• Turns DHCP off.

• The Reset LED on the rear panel

of the unit flashes four times in
succession.

Performs a complete reset to factory
defaults (except the firmware).

• Does everything mode 4 does.

• Clears port configurations.

• Resets all IP options.

• Clears all user settings.

• Clears all passwords.

Use mode 5 to start over
with default configuration and
uploading, and also to replace
events.

Mode 5 is equivalent to SIS
command ZQQQ (see Resets on
page31).

• Clears all files from the unit.

Reset to Factory Defaults

• The Reset LED on the rear panel

of the unit flashes four times in
succession.

NOTES:

• *For modes 4 and 5, nothing happens if the momentary press does not occur within 1 second.

• The factory configured passwords for all accounts on this device have been set to the device serial

number. In the event of a complete system reset, the passwords convert to the default, which is
extron (see Roles and Permissions Panel on page46 to change a password).

FOX3 T/R 301/311 Transmitters and Receivers • Installation and Operation 19

Configuration

EDID

HDCP

NOTE: Transmitters and receivers can be configured via PCS (see the FOX3T/R301

and FOX3T/R311 Help File) and SIS commands (see SIS Configuration and

Control starting on page23). Product help files are available in PCS when a device

is connected or an offline device is selected.

The FOX3 uses EDID Minder, which ensures that a source device connected to the
transmitter input continuously sees the EDID of a sink device, even if the sink is not
physically connected. By default, the EDID is set to 1080p @ 60 Hz with 2-channel audio.
There is one slot to upload custom EDID to the device.

Use PCS to upload EDID to the device (see the FOX3T/R301 and FOX3T/R311 Help File).

Input

The HDMI input negotiates and authenticates HDCP with the source device if the source
requires HDCP encryption. The authentication process is repeated whenever the stored
EDID is changed or updated, which is indicated by pulling HPD low.

HDCP support can be disabled for each input independently using SIS command
(see HDCP authorized device on page31) or PCS (see the FOX3T/R301 and
FOX3T/R311 Help File).

Outputs

The output is pre-authenticated and encrypted, in accordance with the configured HDCP
output mode using PCS (see the FOX3T/R301 and FOX3T/R311 Help File).

If an output requires encryption, but the connected sink device cannot be authenticated,
that output displays a green screen.

HDCP output modes

• Follow Input (default) — Output authentication and encryption follows input status.

Authentication times out after ~10 seconds.

• Always Encrypt Output — The output is always authenticated and encrypted.

Authentication times out after ~10 seconds.

• Follow Input (with continuous trials) — Output authentication and encryption follows

input status with no authentication timeout.

• Always Encrypt Output (with continuous trials) — The output is always

authenticated and encrypted with no authentication timeout.

• Disable Authentication — The output is never authenticated or encrypted. When an

HDCP encrypted input signal is detected, the display always shows a green screen.

FOX3 T/R 301/311 Transmitters and Receivers • Installation and Operation 20

RS-232 Insertion

La

Touchpanel

Fiber

A user can connect a control system to send and receive RS-232 data over the fiber and
the captive screw port of the transmitter and receiver.

Captive Screw Insertion

A user can connect an RS-232 signal from a control system to an endpoint and pass that
signal over the fiber to the connected endpoint. An RS-232 signal must be inserted in the
RS-232 port on the transmitter or receiver and bidirectional fiber must be used.

The RS-232 signal settings are:

• Baud rate: 9600 (default) to 115000 • Stop bits: 1 (default) to 2

• Data bits: 5 to 8 (default) • Parity: Odd, Even, or None (default)

The RS-232 insertion method must be set to Captive Screw Insertion via PCS (see the
FOX3T/R301 and FOX3T/R311 Help File) on both endpoints passing the control signal.

Example of a bidirectional fiber system (see figure13):

• On the FOX3 transmitter and receiver, configure the RS-232 Insertion via PCS.

• The control system then sends a control command:

• Into the transmitter Remote RS-232 port

• Out of the transmitter SFP A port to the receiver SFP A IN port.

• To the receiver captive screw port.

• Into the display to take some action.

• The response from the display is sent back to the control system.

0.7A MAX

100-240V

~

LR

AUDIO

RETURN

AUDIO

LR

60-60 Hz

Extron
FOX3 T 301

Fiber Optic Transmitters

ptop

Extron
TLP Pro 725T

7" TableTop
TouchLink Pro

USB HID

HOST HOST

INPUTS

USB 2.0

HDMI

RS-232

IR

HDMI

Tx Rx Tx RxG

CONTROL

OUTPUTS

A

LOOP OUT

REMOTE

3D

SYNC

RS-232

Tx Rx S5VG

B

LAN

OUTRIN

OUTIN

FOX3 T 301

RS-232

TCP/IP

Ethernet/PoE Ethernet

Network

POWER
12V

--A MAX

COM 1

G

Tx Rx RTSCTS

VOL

VCG

0.7A MAX

100-240V

~

60-60 Hz

Extron
FOX3 R 301

Fiber Optic Receiver

COM 2

DIGITAL I/O

G

Tx Rx

1 2 3 4 G

RELAYS

eBUS

+V+S-SG

PWR OUT = 6W

IR/S

S G

1 2 C

AUDIO

RETURN

IPCP PRO 250

LAN

LR

AUDIO

LR

OUTPUTS

DEVICES

USB HID

1

USB 2.0

2

1

100 mA

500 mA

HDMI

Extron
IPCP Pro 250

IP Link Pro
Control Processor

REMOTE

RS-232

IR

Tx Rx Tx RxG

CONTROL

INPUTS

B

3D

SYNC

RS-232

Tx Rx S5VG

A

LAN

OUTRIN

OUTIN

FOX3 R 301

RS-232

HDMI

Projector

Figure 13. Typical Captive Screw Insertion Configuration

FOX3 T/R 301/311 Transmitters and Receivers • Installation and Operation 21

Audio Configuration

Audio Embedding

The FOX3 supports a single audio signal to pass LPCM-2CH.

• Transmitter — The audio input sent over the fiber output can be configured via PCS

(see the FOX3T/R301 and FOX3T/R311 Help File) or SIS command (see Input audio

selection on page31). Select digital, analog, or auto.

• Receiver — When the audio from the transmitter is LPCM-2CH, the HDMI audio signal

is output on the HDMI output and the analog audio output.

Input Audio Gain

Adjust the transmitter gain level for the analog audio input via PCS (see the FOX3T/R301
and FOX3T/R311 Help File). The analog audio input can be adjusted from -18 dB to

+24dB ub 1 dB steps.

Input Audio

Select the audio on the input of the transmitter via PCS (see the FOX3T/R301 and
FOX3T/R311 Help File) or SIS command (see Input audio selection on page31).

The audio input options are:

• Auto (default) — The transmitter selects between digital and analog audio based on the

digital audio input signal.

• Digital audio is selected when embedded audio is present on the HDMI input.

• Analog audio is selected when digital audio is not detected.

• Force Digital — Digital embedded audio is passed to the local HDMI and fiber output.

• Force Analog — Analog audio is passed to the local HDMI and fiber output.

Output Audio Volume

Adjust the overall output volume level for the receiver analog audio output as well as the
embedded LPCM-2CH audio on the HDMI output via PCS (see the FOX3T/R301 and
FOX3T/R311 Help File) or SIS command (see Audio output volume (receiver) on
page32).

The audio level is adjusted from 100 dB to 0 dB in 1 dB steps.

Audio Return

Send audio back from the receiver location to the transmitter location via the audio return
ports. Connect an analog audio input to the receiver Analog Return input to pass it over the
fiber link and output it on the transmitter Audio Return out.

NOTE: To receive audio return, two fiber optic cables must be connected.

Audio Mute

Mute audio on the Loop Out, HDMI output, and analog audio output individually via PCS
(see the FOX3T/R301 and FOX3T/R311 Help File) or SIS commands (see Audio mute —

Digital Output, Return or Analog Audio Out starting on page29).

FOX3 T/R 301/311 Transmitters and Receivers • Installation and Operation 22

SIS Configuration and Control

This section describes the remote control operation of the FOX3T/R301/311 transmitter
and receiver, including:

• Host Control Ports

• Simple Instruction Set Control

• Command and Response Table for SIS Commands

The FOX3 transmitters and receivers can be configured using SIS commands, PCS, or
embedded web pages. The FOX3 transmitters and receivers can be controlled using SIS
commands or PCS. Configure and control the FOX3 transmitters and receivers remotely via
a host computer or other device (such as a control system) by connecting to the rear panel
RS‑232 port, LAN port, or the front panel USB port of the FOX3 device.

NOTE: SIS commands and Product Configuration Software functions are transmitter

or receiver specific or may have different responses depending on the unit connected.
Connect to the appropriate device for the command to work properly or to get the
expected response.

Host Control Ports

Rear Panel RS-232 Port

Front Panel Configuration USB Port

The FOX3 devices have a rear panel serial port (see figure2 on page7 and figure4
on page10) that can be connected to a host device such as a computer running Extron
DataViewer, available at www.extron.com. The port makes serial control of the FOX3
device possible. Use the protocol information listed below to make the connection.

The protocol for the serial ports is as follows:

• 9600 baud • no parity • 8 data bits

• 1 stop bit • no flow control

The front panel mini B USB Configuration port (see figure11, B on page17) can be
connected to a host computer for configuration using SIS commands via an SSH client
such as PuTTY, available at www.putty.com, and IP address 203.0.113.22 on port

22023. To connect the FOX3 device to a host computer, download the USB driver, follow

the on‑screen instructions, and configure the FOX3 device as required.

FOX3 T/R 301/311 Transmitters and Receivers • SIS Configuration and Control 23

Ethernet (LAN) Ports

The rear panel Ethernet connector (see figure2 on page7 and figure4 on page10)
can be connected to an Ethernet LAN or WAN. Communications between the transceiver
and the controlling device is via an SSH client such as PuTTY using port 22023. This
connection makes SIS control of the unit possible using a computer connected to the same
LAN or WAN (see TP Cable Termination and Recommendations on page15 to wire
the LAN connector).

Default IP address

To access the FOX3 transmitter or receiver via the LAN port, the IP address, subnet mask,
and the gateway address for the devices are needed. If the addresses have not been
changed, the factory‑specified defaults are:

• IP address 192.168.254.254

• Gateway address 0.0.0.0

• Subnet mask 255.255.255.0

Establishing a Connection

Establish a network connection to a FOX3 device as follows:

1. Download the PuTTY software from www.putty.com.

2. Click the PuTTY icon to open the PuTTY software. The PuTTY Configuration window

opens (see figure14).

Figure 14. PuTTY Configuration Window

3. Enter the IP address of the FOX3 device in the Host Name or IP address field (1).

NOTE: If the local system administrators have not changed the value, the default IP

address is 192.168.254.254.

4. Enter 22023 in the Port field (2).

If this is the first time connecting with this device, the PuTTY Security Alert pop‑up
window opens (see figure15 on page25).

FOX3 T/R 301/311 Transmitters and Receivers • SIS Configuration and Control 24

Figure 15. PuTTY Security Alert Window

a. If this is a trusted host or device, click the Yes button (see figure16, 1). The

connection is made and the host or device is added to the PuTTY cache.

b. If this is a one‑time connection, click the No button (2). The connection is made

but the host or device is not added to the PuTTY cache.

c. If this is not a trusted host or device, click the Cancel button (3). No connection is

made and PuTTY closes.

If Yes or No is selected, the connection is made and the PuTTY utility window opens
(see figure16).

Figure 16. PuTTY Utility Window

5. The FOX3 device is password protected, so the appropriate administrator or user name

and password must be entered.

a. Enter the administrator or user name next to the Login as prompt (1).

b. Enter the password next to the Password prompt (2).

• If the login and password are correct, the device responds with a copyright

message including the copyright year, the name of the product, firmware version,
part number, and the current date and time.

• If the login and password are incorrect, the Login as prompt returns. Enter the

administrator or user name and password again.

FOX3 T/R 301/311 Transmitters and Receivers • SIS Configuration and Control 25

NOTES:

• The FOX3 device is shipped password‑protected. The factory configured

passwords for all accounts on this device have been set to the device serial
number.

• In the event of a complete system reset, the password converts to the default,

which is extron. New passwords must be configured to secure the device.

• On password‑protected connections, there are two levels of protection:

administrator and user. Administrators have full access to all switching
capabilities and editing functions. Users can create ties, create and recall
presets, set mutes, and view all settings with the exception of passwords.

Using verbose mode

SSH connections to a FOX3 device can be used to monitor for changes that occur on the
device, such as SIS commands from other SSH sockets or a serial port. For a SSH session
to receive change notices from the device, the SSH session must be in verbose mode 1 or
3 (see the SIS command Verbose mode on page30).

Simple Instruction Set Control

Host-to-Unit Instructions

SIS commands consist of one or more characters per field. No special characters are
required to begin or end a command character sequence. When a command is valid, the
transmitter executes the command and sends a response to the host device. All responses

from the transmitter to the host end with a carriage return and a line feed (CR/LF = ]),
which signals the end of the response character string. A string is one or more characters.

Device-Initiated Power-Up Message

When the device completes its start‑up, it issues the following message to the host:

© Copyright 20yy, Extron Electronics FOX3 T (R) 301 (311) MM (SM), Vx.xx, 60‑nnnn‑nn

• Vx.xx is the firmware version number

• 60‑nnnn‑nn is the part number.

Error Responses

When the transmitter receives a valid SIS command, it executes the command and sends a
response to the host device. If the transmitter is unable to execute the command because
the command is invalid or it contains invalid parameters, the transmitter returns an error
response to the host. The error response codes are:

• E10 — Invalid command • E21 — Invalid room number

• E11 — Invalid preset number • E22 — Busy

• E13 — Invalid parameter • E24 — Privilege violation

• E14 — Invalid for this configuration • E25 — Device not present

• E17 — Invalid command for signal type • E26 — Maximum number of connections

exceeded

• E18 — System or command timed out • E28 — Bad file name or file not found

FOX3 T/R 301/311 Transmitters and Receivers • SIS Configuration and Control 26

Timeout

ASCII to Hex Conversion Ta ble

Space

Pauses of 10 seconds or longer between command ASCII characters result in a timeout. The
command operation is aborted with no other indication.

Using the Command and Response Table

The command and response table begins below. Symbols are used throughout the table to
represent variables in the command and response fields. Command and response examples are
shown throughout the table. The ASCII to HEX conversion table below is for use with the command
and response table.

NOTE: For commands and examples of computer or device responses used in this

guide, the character “0” is the number zero and “O” is the capital letter “o.”

•

FOX3 T/R 301/311 Transmitters and Receivers • SIS Configuration and Control 27

Common symbol definitions

] = Carriage return/line feed

• = space

} or | = Carriage return (no line feed)

E or W = Escape key

X!

= Video mute 0 = Unmute (default) 1 = Mute video only

2 = Mute video and sync

X@

= Audio output 1 = Digital (Tx Loop Out or Rx HDMI Out)
2 = Analog (Tx Return Out or Rx Analog Output)
3 = All outputs (digital and return/analog)

X#

= Audio mute status 0 = Unmute (default), 1 = Mute

X$

= Input video signal status 0 = Not detected, 1 = Detected

X%

= Display input audio status 0 = Not detected, 1 = Detected

X^

= Input HDCP status 0 = No source detected 2 = Source with HDCP detected (default)
3 = Source with no HDCP present

X&

= Output HDCP status 0 = No active sink detected
1 = Sink detected, output encrypted
2 = Sink detected, output not encrypted

X*

= Input audio selected 0 = Auto 1 = Digital 2 = Analog

X(

= Device type TX or RX

X1)

= Enable DHCP 0 = Off (default) 1 = On

X1!

= IP address, subnet, xxx.xxx.xxx.xxx

gateway address

X1@

= Baud rate 300 − 15200 baud (9600 default)

X1#

= Parity odd, even, none (default), mark, space

(only the first letter required)

X1$

= Data bits 7, 8 (default)

X1%

= Stop bits 1 (default), 2

X1^

= UARTs 1 = Endpoint

X1&

= Verbose mode 0 = Clear/none
1 = Verbose mode (default)
2 = Tagged response for queries
3 = Verbose mode and tagged responses for queries

X1*

= Active fiber link 1 = SFP A 2 = SFP B

X1(

= Input HDCP Authorization 0 = HDCP authorized off 1 = HDCP authorized on (default)

X2)

= Resolution and refresh rate nnnnHorizontalxnnnnVertical@xxHz (example: 3840x2160@59.9Hz)
(0000x0000@000Hz = no input detected)

X2!

= Detected audio input format 0 = Not detected 1 = Digital 2 = Analog

X2@

= Detected Video input color 0 = Not detected 1 = YUV 2 = RGB
space format

X2#

= Detected pixel clock 4‑digit response with 0 padding (example: 297 = 0297MHZ)
(0000 = No pixel clock detected)

X2$

= Audio output volume Volume adjustment range; 0 to 100
(approximately 1 dB per step 0% to 100%, default 100%)

X2*

= Fiber link detection 0 = Not Detected 2 = Detected

X2(

= Fiber optic mode SM or MM

X3)

= Enable or Diable 0 = Disabled 2 = Enabled

X3!

= Timeout The number of seconds before timeout on IP connections
(min=1, max=65000 [default=30=300 seconds])

X3@

= Force 4K60 compressed mode 0 = Disable (default; after a reset, setting defaults back to 0)
1 = Force 4K60 on 1 fiber

X3#

= View audio output 1 = Digital 2 = Analog

FOX3 T/R 301/311 Transmitters and Receivers • SIS Configuration and Control 28

Command and Response Table for SIS Commands

Command Function

SIS Command
(Host to Unit)

Response
(Unit to Host)

Additional description

Transmitter and Receiver

Video mute

Mute output video only
Mute output video and sync
Unmute video and sync
View mute status

KEY:

Audio mute — Digital Output, Return or Analog Audio Out

Enable Audio mute
Example:

Disable audio mute
Example:
View audio mute status

NOTE: To view audio mute status, digital audio status and analog audio status must be viewed individually.

KEY:

X!

= Video mute 0 = Unmute (default) 1 = Mute video only 2 = Mute video and sync

X@

= Audio output 1 = Digital out (Tx Loop Out or Rx HDMI Out), 2 = Analog (Tx Return Out or Rx Analog Output)

3 = All outputs (digital and return/analog)

X#

= Audio mute status 0 = Unmute (default) 1 = Mute

X3#

= View audio output 1 = Digital 2 = Analog

1B

2B

0B

B

Verbose mode 2/3:

X@

*1Z AmtX@*1

1*1Z

X@

*0Z AmtX@*0

3*0Z

X3#

Z

]

Vmt1

]

Vmt2

]

Vmt0

X!]

X!]

Vmt

Amt1*1

Amt3*0

X#]

]

]

Default

]

Digital audio (embedded on HDMI output)
is muted; analog audio is unaffected.

]

Default. Both audio outputs are active.

Information requests

View firmware version

View full firmware version

View part number

View updated FPGA version

View input video status

View input audio status

View input HDCP status

View output HDCP status

KEY:

X$

= Input video signal status 0 = Not detected 1 = Detected

X%

3 = Source with no HDCP present

2 = Sink detected, output not encrypted

= Display input audio status 0 = Not detected 1 = Detected

X^

= Display input HDCP status 0 = No source detected 2 = Source with HDCP detected (default)

X&

= Output HDCP status 0 = No active sink detected 1 = Sink detected, output encrypted

Q/q

Verbose mode 2/3:

*Q/q

Verbose mode 2/3:

N/n

Verbose mode 2/3:

35Q/q

Verbose mode 2/3:

4S/s

Verbose mode 2/3:

5S/s

Verbose mode 2/3:

E

Verbose mode 2/3:

E

Verbose mode 2/3:

IHDCP

OHDCP

}

}

]

x.xx
Ver 01*x.xx

x.xx.xxxx

Bld x.xx.xxxx
60‑xxxx‑xx
Pno 60‑xxxx‑xx

]

x.xx
Ver 35*x.xx

]

]

]

]

X$]

X$]

Sts04*

X%]

X%]

Sts05*

X^]

X^]

HdcpI

X&]

X&]

HdcpO

]

]

FOX3 T/R 301/311 Transmitters and Receivers • SIS Configuration and Control 29

Command Function

SIS Command
(Host to Unit)

Transmitter and Receiver (continued)

Information requests (continued)

Information request
Verbose mode 2/3:

Example:

I SFPALnk

Inf00*SFPALnk

Response description:
Fiber link A•Fiber link B•Signal input•Input HDCP•Output HDCP•Input audio•Transmitter•Fiber mode

I

Response

Additional description

(Unit to Host)

X2*

X2*

•

SFPBLnk

•

SFPBLnk

X2*

X2*

•

SigI

•

SigI

X$

X$

•

HdcpI

•

HdcpI

X^

X^

•

HdcpO

•

HdcpO

X&

X&

•

AudI

•

X*•X(•X2(]

AudI

X*•X(•X2(]

]

SFPALnk1•SFPBLnk1•SigI1•HdcpI2•HdcpO1•AudI1•TX•SM

Signals are detected on the two fiber links, a signal is detected on the
input, the input and output are HDCP devices, the digital audio input is
selected, the device is a transmitter, and the fiber mode is singlemode.

]

KEY:

View LinkLicense

DHCP client

Set DHCP on or off
View DHCP status

KEY:

SIS over SSH (port 22023)

Enable Echo

Disable Echo
View Echo status

KEY:

Verbose mode

Set verbose mode
View verbose mode

X$

= Input video signal status 0 = Not detected 1 = Detected

X^

3 = Source with no HDCP present

2 = Sink detected, output not encrypted

= Display input HDCP status 0 = No source detected 2 = Source with HDCP detected (default)

X&

= Output HDCP status 0 = No active sink detected 1 = Sink detected, output encrypted

X*

= Input audio selection 0 = Auto 1 = Digital 2 = Analog

X(

= Device type TX or RX

X2*

= Fiber link detection 0 = Not detected 1 = Detected

X2(

= Fiber optic mode SM or MM

X1)

= Set DHCP 0 = Off (default) 1 = On

X3!

= Enable or disable 0 = Off 1 = On (default)

E

E X1)DH}

LELIC

}

FOX3 Uncompromised Video, 79-2560-01

If LinkLicense is not installed, returns ]]

X1)]

Idh

EDH} X1)]

E

E

E

E X1&CV}

}

1ECHO

}

0ECHO

} X3!]

ECHO

Echo1

Echo0

X1&]

Vrb

ECV} X1&]

]

]

]]

Returns command entered with
response.

Returns response only.

NOTE: Verbose mode will revert back to default in the event of a power cycle, disconnect from dataviewer, or disconnect from the Ethernet.

KEY:

Timeout Ethernet data port

Set current port timeout
View current port timeout

KEY:

IP address

Set IP address
View IP address

KEY:

X1&

= Verbose mode 0 = Clear/none (default) 1 = Verbose mode 2 = Tagged response for queries

3 = Verbose mode and tagged responses for queries

E

X3!TC}

0*

E

} X3!]

0TC

X3!

= Timeout The number of seconds before timeout on IP connections (min=1, max=65000 [default=30=300 seconds])

E X1!CI}

Pti0*

Ipi•

X3!]

X1!]

E CI} X1!]

X1!

= IP address xxx.xxx.xxx.xxx

FOX3 T/R 301/311 Transmitters and Receivers • SIS Configuration and Control 30

Command Function

SIS Command
(Host to Unit)

Transmitter and Receiver (continued)

RS-232 COMM settings

Set serial port parameters

EX1^*X1@,X1#,X1$,X1%CP}

Response
(Unit to Host)

X1^

Cpn

•

Ccp

Additional description

X1@,X1#,X1$,X1%]

KEY:

Resets

Erase all files from flash memory
Reset unit settings
Absolute system reset (retain IP)

Absolute system reset

IP system reset
Reset audio gain and attenuation

Global unsolicited response

Input change

Fiber link
Input video signal presence
Input HDCP
Output HDCP
Audio input status

X1@

= Baud rate 300 − 15200 baud (9600 default)

X1#

= Parity odd, even, none (default), mark, space (only the first letter required)

X1$

= Data bits 7, 8 (default)

X1%

= Stop bits 1 (default), 2

X1^

= UARTs 1 = endpoint

E

ZFFF

E

ZXXX

EZY}

E

ZQQQ

E

1ZQQQ

EZA}

}

}

}

}

]

Zpf

]

Zpx

]

Zpy

]

Zpq

]

Zpq1

]

Zpa

Recong

Sts02*

X$]

SigI

X^]

HdcpI

X&]

HdcpO

Sts05*

]

X1**X2*]

X%]

Removes files created in user space.
Resets unit to factory default.

Same as EZQQQ except excludes IP
settings.

Master Reset, resets IP address and
subnet mask to default. Also resets all
installed cards.

Resets only IP settings.
Reset audio gain & attenuation to default

levels.

Any change of the input frequency, during
module install, or a power cycle.

Any change in fiber link status.
Any change in input signal status.
Any change in input HDCP status.
Any change in output HDCP status.
Displays input audio selection status.

KEY:

X$

= Input video signal status 0 = Not detected 1 = Detected

X%

3 = Source with no HDCP present

2 = Sink detected, output not encrypted

= Display input audio status 0 = Not detected 1 = Detected

X^

= Input HDCP status 0 = No source detected 2 = Source with HDCP detected

X&

= Output HDCP status 0 = No active sink detected 1 = Sink detected, output encrypted

X1*

= Active fiber link 1 = SFP A 2 = SFP B

X2*

= Fiber Link detection (SPF A/B IN LED) 0 = Not detected 1 = Detected

NOTE: SFP A and SFP B OUT LED is always active

Transmitter only (common)

HDCP authorized device

Set HDCP authorized device on
Set HDCP authorized device off
View HDCP authorized device

KEY:

Input audio selection

Select audio input
View selected audio input

KEY:

X1(

= Input HDCP Authorization 0 = HDCP authorized off 1 = HDCP authorized on (default)

X*

= Input audio selection 0 = Auto (default) 1 = Digital 2 = Analog

E

E

E

Verbose mode 2/3:

E1HDCP

E0HDCP

EHDCP

}

}

}

HdcpE1

HdcpE0

X1(]

HdcpE

]

]

X1(]

EIX*AFMT} AfmtIX*]

EIAFMT} X*]

Default: HDCP authorized on.

Default. Digital has priority.

FOX3 T/R 301/311 Transmitters and Receivers • SIS Configuration and Control 31

Command Function

SIS Command
(Host to Unit)

Transmitter only (common) (continued)

Input signal detection information

View detected input signal
information

35I/i

Verbose mode 2/3:

Response
(Unit to Host)

X2)

Res
Inf35*

•AudI

X2)

Res

X2!

•VcsI

•AudI

Additional description

X2!

X2@

•VcsI

•Pixcl

X2@

X2#]

•Pixcl

X2#

]

KEY:

X1(

= Input HDCP Authorization 0 = HDCP authorized off 1 = HDCP authorized on (default)

X2)

= Resolution and refresh rate nnnn

X2!

= Detected input audio format 0 = Not detected 1 = Digital 2 = Analog

X2@

= Detected video input color space 0 = Not detected 1 = YUV 2 = RGB

X2#

= Pixel clock (in MHz) 4‑digit response with 0 padding (example: 294 = 0297MHZ) (0000 = Not detected)

Horizontal

xnnnn

Vertical

@ xxHz (0000x0000@000Hz = no input detected)

Force 4K60 compressed mode

Force 4K 60 compressed mode

EC1FOXM}

FoxmC1

]

Sends 4K60 signal compressed on 1
fiber

Disable 4K 60 comressed mode

EC0FOXM}

FoxmC0

]

Sends 4K60 signal uncompressed on 2
fibers

View 4K 60 compressed mode
status

NOTE: This command only applies to devices with the 4K60 Uncompressed Video LinkLicense or ‑13/‑14 transmitter units. If the command is

issued to the wrong unit, return E14.

KEY:

X2$

= Force 4K60 compressed mode 0 = Disable (default; after a reset, setting defaults back to 0) 1 = Force 4K60 on 1 fiber

ECFOXM}

Verbose mode 2/3

X1(]

FoxmC

X1(]

Receiver Commands Only

Audio output volume (receiver)

Set volume
Increment
Decrement
View volume status

X2$

V Vol

+V

-V

V

Verbose mode 2/3:

X2$]

X2$]

Vol

X2$]

Vol

X2$]

X2$]

Vol

KEY:

X2$

= Audio output volume Volume adjustment range; 0 to 100 (approximately 1 dB per step 0% to 100%, default 100%)

FOX3 T/R 301/311 Transmitters and Receivers • SIS Configuration and Control 32

Configuration Software

The FOX3301/311 transmitters and receivers can be easily configured using Extron
Product Configuration Software (PCS). This section describes the software installation and
communication (see the FOX3T/R301/311 PCS Help File for detailed control information).
The topics covered in this section are:

• Software/Firmware Installation

• Connecting to PCS

• Software Overview

Software/Firmware Installation

Visit www.extron.com to download and install the PCS software.

NOTES:

• Also download the latest versions of software and firmware for your product. To

update firmware, download and install Firmware Loader.

• An Extron Insider account is required to download either firmware or software

1. Mouse over the Download link at the top of the page (see figure17, 1).

Figure 17. Software Links on Download Screen

2. Click the appropriate link on the drop-down list.

For software, either click the Software link (2) or, if the software is listed, click

directly on that link (see the PCS Product Configuration Software link 3) and skip
to step 5 on page34.

For firmware, click the Firmware link (4).

3. If there is no direct link to your software, click the Software link (2).

FOX3 T/R 301/311 Transmitters and Receivers • Configuration Software 33

4. Scroll down to the alphabetic navigation bar (see figure18).

Figure 18. Software Installation

5. Click the appropriate letter to locate the software or firmware.

6. Click Download and follow the on-screen instructions (see figure19, 1 for PCS).

Figure 19. PCS Software Download

For Firmware:

Figure 20. Firmware Page with Alphabetic Navigation Bar

a. Click the letter F from the alphabetic navigation bar (see figure20, 1).

b. Scroll down the page to find the firmware for the FOX3T/R301/311.

c. (Optional) Click Release Notes (2) for more information about the firmware

update.

d. Click Download (3). The product download screen opens.

e. Enter the required user information and click Download. An executable (.exe) file is

downloaded to the PC. Run this program to place the firmware on the PC for future
use. Make a note of the folder where the firmware file was saved.

7. Install the software.

a. Navigate to the folder where the software file was downloaded.

b. Double-click the executable file and follow the on-screen directions to install the

software.

For Firmware:

a. To install via PCS, see Update Firmware in the Device Menu on page40.

b. To install via the internal web pages, see the Firmware Panel on page45.

FOX3 T/R 301/311 Transmitters and Receivers • Configuration Software 34

Connecting to PCS

The Extron Product Configuration Software window opens with the Device Discovery
panel open. Connect to the device using the Device Discovery panel or the TCP/IP panel
(see figure21).

Device Discovery Panel

The Device Discovery panel displays accessible Extron devices connected directly to the
PC or to a LAN or WAN. Devices are identified and sorted by model, IP address, device
name, or connection method.

1. Open the Product Configuration Software program from the desktop shortcut.

The Extron PCS window opens to the Device Discovery panel (see figure21).

Figure 21. Device Discovery Panel

2. Select the FOX3T/R301/311 device by clicking on it to highlight it in the list (1).

3. Click Connect (2).

To edit the IP address:

1. Click on the Edit button (3). The

Communication Settings box pens.

2. Click in the field to edit the address (see

figure22) .

3. Click Apply to complete and close.

Alternatively, click Apply and Connect
to complete and connect to the device.

Click Cancel to close the box without
changes.

Figure 22. Communication Settings Box

FOX3 T/R 301/311 Transmitters and Receivers • Configuration Software 35

TCP/IP Panel

The TCP/IP panel connects PCS to a specific device through Ethernet.

Figure 23. Comm Port Selection Windows

1. Click the TCP/IP tab (see figure23, 1).

2. In the IP Address/Hostname field (2), enter the IP address of the desired device.

NOTE: If the IP address has not been changed, it is 192.168.254.254.

3. In the Password field (3), enter the device password.

NOTE: The factory configured passwords for all accounts on this device have

been set to the device serial number. In the event of a complete system reset, the
passwords convert to the default, which is extron (see Roles and Permissions

Panel on page46 to change a password).

4. In the Port field (4), enter the port 22023 of the desired device.

NOTE: Select the Show Characters checkbox (5) to display the password

characters.

5. Click the Connect button (6). A new device tab opens.

Offline Device Preview

Opening a new device tab for an offline device displays the interface and configuration
options for the device without connecting to it. However, settings cannot be changed.

To open a scaler device tab:

1. From the Configuration File drop-down list, select New Configuration File (see

figure24).

Figure 24. Configuration File Drop-Down List

FOX3 T/R 301/311 Transmitters and Receivers • Configuration Software 36

The New Configuration File dialog box opens (see figure25).

Figure 25. New Configuration File Dialog Box

2. Select the desired device model from the Device Models list (see figure25).

3. Click the Configure button. A new offline device configuration tab opens.

Software Overview

NOTE: For details about specific software features, see the FOX3T/R301/311 PCS

Help File.

Figure 26. FOX3T/R301/311 Main Window

Each PCS screen has a Device drop-down list (see figure26, 1) for device configuration
options. The Software menu (2) contains software configuration and information options.

FOX3 T/R 301/311 Transmitters and Receivers • Configuration Software 37

Software Menu

The Software menu (see figure27) contains options pertaining to PCS settings.

Figure 27. PCS Software Menu

Show Expanded Device Tabs

Selecting Show Expanded Device Tabs from the
Software menu displays the device IP address
or connection method in the Device tab.

Software Settings

This option resets all disabled confirmation dialogs to the default settings.

1. From the Software menu, select Software Settings. The Software Settings

Figure 28. Expanded Device Tab

dialog box opens.

Figure 29. Software Settings Dialog Box

2. Click the Re-enable Confirmation Dialogs button (see figure29, 1). The dialog

box closes and the reset is complete.

Alternatively, click the Close button (2) to close the dialog box without re-enabling the
confirmation dialogs.

Tutorial

Display a general overview of where to find features in the PCS framework.

1. From the Software menu, select Tutorial. The Tutorial dialog box opens.

2. Click the I Get It! button to close the dialog box.

Extron PCS Help

Open the PCS help file for general PCS operations.

From the Software menu, select Extron PCS Help.

FOX3 T/R 301/311 Transmitters and Receivers • Configuration Software 38

About Extron PCS

Display information about the current PCS version.

1. From the Software menu, select About Extron PCS. The About - Extron PCS dialog

box opens.

Figure 30. About - Extron PCS Dialog Box

2. Click the Details button (see figure30, 1) for more information.

3. To display details about third-party software packages and associated licensing, click

Licenses (2).

4. Click the OK button (3) to close the dialog box.

Exit

Disconnect connected devices and close the application.

1. From the Software menu, select Exit. If device tabs are open, the Exit dialog box

opens (see figure31).

Figure 31. Exit Dialog Box

2. Click the Close Session(s) and Exit button (1) to disconnect the software from

connected devices, close all offline device tabs, and close the software.

Alternatively, click the Cancel button (2) to leave the software open.

FOX3 T/R 301/311 Transmitters and Receivers • Configuration Software 39

Device Menu

The Device menu contains options pertaining to device connection, configuration, and
information. For details about all these options, see the FOX3T/R301/311 PCS Help File.

Figure 32. Device Menu

• Disconnect — Disconnect the device from the PCS program and close the Device

tab.

• Settings — Open a submenu with the following options:

• Hardware Settings — Display the Hardware Settings dialog box with device

information and side tabs to change the device name, internal clock, and password
of the connected device.

It also contains an Edit Communication Settings button, which provides an
alternative method of accessing the Communication Settings dialog box.

• Communication Settings — Open the Communication Settings dialog box to

change IP settings of the connected device.

• Reset Device — Open the Reset Device dialog box, with selectable modes for

resetting the connected device, as well as the Unit Information (also displayed in the
Hardware Settings dialog box).

NOTE: The factory configured passwords for all accounts on this device have

been set to the device serial number. In the event of a complete system reset, the
passwords convert to the default, which is extron (see Roles and Permissions

Panel on page46 to change a password).

• Backup — Export all audio, video, and communication settings of the connected

device to the PC. This exported configuration can be saved as a backup file (with a
.extz extension), or used to replicate settings from one device to other devices of the
same model. When restoring a configuration, select specific device settings.

• Restore — Open a submenu containing restore options:

• Restore this Device — Upload a saved configuration for an FOX3T/R301/311

to the connected device.

• Restore to Multiple Devices — Upload a saved configuration file for an

FOX3T/R301/311 to multiple devices on the network.

NOTE: The connected devices must be connected via LAN.

FOX3 T/R 301/311 Transmitters and Receivers • Configuration Software 40

• Update Firmware — Open a submenu to upload firmware from the host device to the

connected device or to multiple devices.

NOTE: If necessary, download new firmware from the Extron website (see

Software/Firmware Installation on page33).

• Update Firmware to this Device... — Upload firmware from the host device to

the connected device only.

• Update Firmware to Multiple Devices... — Upload firmware to multiple

devices on the network.

NOTE: The connected devices must be connected via LAN.

• FOX3T/R301/311 Help — Open the FOX3T/R301/311 PCS Help File in a separate

window.

• About This Module — Open the About This Module dialog box, with the module part

number and firmware version of the connected device.

FOX3 T/R 301/311 Transmitters and Receivers • Configuration Software 41

Internal Web Page

The FOX3301 and 311 transmitters and receivers feature an internal web server, displayed
as a web page. This page allows you to monitor and adjust certain settings of the FOX3301
and 311 devices via a LAN or WAN connection. Use a web browser to view the pages on a
PC connected to the device LAN port.

This section gives an overview of the internal web page, which is always available and
cannot be erased or overwritten. Topics in this section include:

• Accessing the Internal Web Page

• Web Page Panels

Accessing the Internal Web Page

Access the FOX3 transmitter or receiver internal web page as follows:

1. Connect the FOX3 device to a LAN or WAN using the rear panel RJ-45 LAN connector

(see figure2 on page7 and figure4 on page10).

2. Open a web browser on a PC connected on the same L AN or WAN.

3. Enter the FOX3transmitter or receiver IP address in the browser Address field.

NOTE: If the local system administrators have not changed the value, the factory-

specified default is 192.168.254.254.

4. Press the <Enter> key on the keyboard. The web page password page opens.

Figure 33. Network Password Prompt

5. The FOX3 is password protected. Enter a user name entry (user or admin) in the

Username field and the password in the Password field when prompted (see figure33).

NOTE: The factory configured passwords for all accounts on this device have

been set to the device serial number. In the event of a complete system reset, the
passwords convert to the default, which is extron.

6. Click the Sign in button, if the unit is password protected.

FOX3 T/R 301/311 Transmitters and Receivers • Internal Web Page 42

Disabling Compatibility Mode

The internal web page does not support compatibility mode in Microsoft® Internet
Explorer®. To check compatibility view settings:

1. From the Tools menu of the browser, select Compatibility View Settings. The

2. Be sure the Display all websites in Compatibility View checkbox is clear,

3. Click Close.

Web Page Panels

The FOX3T/R301/311 internal web page (see figure34) provides an overall, read-only view
of the status of the seamless switcher, with some editable fields for the following categories:

Compatibility View Settings dialog box opens.

and the IP address of the scaler is not in the list of websites that have been added to
Compatibility View.

Device Info Panel

1

Device Status Panel

2

Network Settings Panel

3

The panels that can be edited have an EDIT link to click to access the panel. To view
general information about the FOX3T/R301/311, click the ABOUT link (7 About the

FOX3T/R301/311).

Firmware Panel

4

Roles and Permissions Panel

5

LinkLicense Panel

6

Figure 34. FOX3T/R301/311 Internal Web Page

The internal web page does not automatically update. To see an updated page, click the
Refresh button on the web browser.

Device Info Panel

The Device Info panel (see figure34, 1) displays the device name, a brief product
description, and the part number. The panel also contains an Extron link, which opens the

Extron website in a new window.

FOX3 T/R 301/311 Transmitters and Receivers • Internal Web Page 43

To change the name:

1. Click EDIT (see figure35 [left], 1) in the Device Info panel. The Device Info

Settings panel opens to allow edits (right).

Figure 35. Device Info Panel

2. Edit the Device Name as desired.

3. When finished editing, click SAVE to confirm your changes or CANCEL to close the

window without making changes. Clicking the X in the upper-right corner of the screen
also closes the window.

Device Status Panel

The Device Status panel (see figure34, 2 on page43) displays the current date,
time, time zone, the amount of time the device has been running (Uptime), and the internal
temperature in degrees Celsius.

To set the date and time:

1. Click EDIT (see figure36 [left], 1) in the Device Status panel. The Device Status

Settings panel opens to allow edits (right).

Figure 36. Device Status Panel

2. Edit the Date/Time and Timezone as desired.

3. When finished editing, click SAVE to confirm your changes or CANCEL to close the

window without making changes. Clicking the X in the upper-right corner of the screen
also closes the window.

4. Alternatively, click SYNC TO PC (2) to set the date and time according to your PC.

FOX3 T/R 301/311 Transmitters and Receivers • Internal Web Page 44

Network Settings Panel

In the Network Settings panel (see figure34, 3 on page43), set the IP address,
subnet mask, and gateway address for your FOX3, and turn DHCP On and Off.

To set the IP addresses:

1. Click EDIT (see figure37 [left], 1) in the Network Settings panel. The Network

Settings panel opens to allow edits (right).

Figure 37. Network Settings Panel

2. Edit the network settings as desired:

a. Click the DHCP switch (2) to toggle DHCP on and off. When DHCP is enabled (On),

the unit configures its IP address and other network settings from the DHCP server.
The default is O.

b. To set any of the addresses (IP Address (3), Subnet mask (4), and Gateway

address (5), click in the desired field and enter the address.

3. When finished editing, click out of the field and click SAVE to confirm your changes or

CANCEL to close the window without making changes. Clicking the X in the upper-right

corner of the screen also closes the window.

Firmware Panel

The Firmware panel (see figure34, 4, on page43) displays the current firmware
version and the date it was last updated. Update the firmware on the FOX3T/R301/311
from this panel (see Software/Firmware Installation on page33 to download the
firmware files).

To update firmware:

1. In the Firmware panel, click the SELECT

FILE button.

2. In the Open dialog box, browse to

locate the new firmware file on your
computer (by default the file is stored
at C:\Program Files (x86)\Extron\
Firmware\FOX3T/R301/311 after being
downloaded from the Extron web page).

Figure 38. Firmware Panel

FOX3 T/R 301/311 Transmitters and Receivers • Internal Web Page 45

NOTE: Firmware files for FOX3T/R301/311 have a .eff extension. Do not attempt to

load any other file types.

3. Double-click the firmware file name.

The Open window closes, and the
selected firmware file name appears in
the Update Firmware panel on the web
page.

4. Click UPDATE to begin (see figure39). To

cancel the update, click the X button in
the Update Firmware panel.

During the updating process, a window
appears in the middle of the screen,

showing messages giving the progress of the update: Initializing, Installing the
Firmware, and Rebooting Device.

When the update is completed, the message window closes and the message
Firmware Upload Complete appears near the top of the screen. The new firmware
filename appears beside Version in the Firmware panel.

Figure 39. Firmware Update Dialog Box

Roles and Permissions Panel

The Roles and Permissions panel (see figure34, 5, on page43) displays whether
Admin and User passwords have been set. It does not display the actual password.

NOTE: The following rules apply to passwords:

• Length is 1-128 characters.

• All human-readable characters are permitted except |.

• The password cannot be a single space.

• Passwords are case-sensitive.

• If the Admin password is cleared, the user password is cleared as well.

• The factory configured passwords for all accounts on this device have been set to

the device serial number. In the event of a complete system reset, the passwords
convert to the default, which is extron.

To assign administrator and user passwords:

1. In the Roles and Permissions panel,

click EDIT (see figure40). The Role and
Permission Settings dialog box opens.

2. In the Admin panel, click the Change

Admin Password link and enter the new

administrator password in the field below
(see figure41 on page47).

3. Click in the Confirm Admin Password

field and enter the password from the
Change Admin Password field.

4. To assign a user password, repeat steps 2 and 3 in the User panel.

FOX3 T/R 301/311 Transmitters and Receivers • Internal Web Page 46

Figure 40. Roles and Permissions

Panel

5. When finished, click SAVE to

set the passwords. To close
the window without saving a
password, click CANCEL or the X in
the upper-right corner.

Passwords can be changed but they
cannot be removed entirely. The FOX3
must have a passwords at all times.
These fields cannot be blank.

LinkLicense Panel

The LinkLicense panel (see figure34, 6, on page43) displays information about any
LinkLicense applied to the FOX3 device.

Figure 41. Passwords Dialog Box

Figure 42. LinkLicense Panel

FOX3 T/R 301/311 Transmitters and Receivers • Internal Web Page 47

About the FOX3T/R301/311

Click on the ABOUT link (see figure34, 7 on page43) to open the About dialog box
to view general information about the FOX3T/R301/311, such as the firmware version,
copyright, part number, licenses, patents and web page version. Click on the View the End
User License Agreement link to view the user license.

Figure 43. Roles and Permissions Panel

FOX3 T/R 301/311 Transmitters and Receivers • Internal Web Page 48

Equipment Mounting

This section provides procedures for mounting the FOX3 T/R 301/311 Transmitters and
Receivers.

Mounting the Transmitter

ATTENTION:

• Installation and service must be performed by authorized personnel only.

• L’installation et l’entretien doivent être effectués par le personnel autorisé uniquement.

The 1-inch high, half rack width transmitter can be placed on a table, mounted in a rack,
or mounted under a desk or table. The transmitter can also be mounted on a projector
bracket.

Tabletop Use

Affix the included rubber feet to the bottom of the unit and place it in any convenient
location.

Mounting kits

Mount the unit using any optional compatible mounting kit listed on the Extron website
(www.extron.com), in accordance with the directions included with the kit. For rack
mounting, see “UL Rack-Mounting Guidelines,” below.

UL Rack-Mounting Guidelines

The following Underwriters Laboratories (UL) requirements pertain to the installation of the
unit into a rack.

• Elevated operating ambient temperature — If installed in a closed or multi-unit rack

assembly, the operating ambient temperature of the rack environment may be greater
than room ambient. Therefore, consider installing the equipment in an environment
compatible with the maximum ambient temperature (TMA = +122 °F, +50 °C) specified
by Extron.

• Reduced air flow — Installation of the equipment in a rack should be such that the

amount of air flow required for safe operation of the equipment is not compromised.

• Mechanical loading — Mounting of the equipment in the rack should be such that a

hazardous condition is not achieved due to uneven mechanical loading.

• Circuit overloading — Consideration should be given to the connection of the

equipment to the supply circuit and the effect that overloading of the circuits might have
on overcurrent protection and supply wiring. Appropriate consideration of equipment
nameplate ratings should be used when addressing this concern.

• Reliable earthing (grounding) — Reliable earthing of rack-mounted equipment

should be maintained. Particular attention should be given to supply connections other
than direct connections to the branch circuit (such as use of power strips).

FOX3 T/R 301/311 Transmitters and Receivers • Equipment Mounting 49

Extron Warranty

Extron Electronics warrants this product against defects in materials and workmanship for a period of three years
from the date of purchase. In the event of malfunction during the warranty period attributable directly to faulty
workmanship and/or materials, Extron Electronics will, at its option, repair or replace said products or components,
to whatever extent it shall deem necessary to restore said product to proper operating condition, provided that it is
returned within the warranty period, with proof of purchase and description of malfunction to:

USA, Canada, South America,
and Central America:

Extron Electronics
1230 South Lewis Street
Anaheim, CA 92805
U.S.A.

Europe:

Extron Europe
Hanzeboulevard 10
3825 PH Amersfoort
The Netherlands

Africa:

Extron South Africa
3rd Floor, South Tower
160 Jan Smuts Avenue
Rosebank 2196, South Africa

This Limited Warranty does not apply if the fault has been caused by misuse, improper handling care, electrical
or mechanical abuse, abnormal operating conditions, or if modifications were made to the product that were not
authorized by Extron.

NOTE: If a product is defective, please call Extron and ask for an Application Engineer to receive an RA (Return

Authorization) number. This will begin the repair process.

USA: 714.491.1500 or 800.633.9876 Asia: 65.6383.4400

Europe: 31.33.453.4040 or 800.3987.6673 Japan: 81.3.3511.7655
Africa: 27.11.447.6162 Middle East: 971.4.299.1800

Asia:

Extron Asia Pte Ltd
135 Joo Seng Road, #04-01
PM Industrial Bldg.
Singapore 368363
Singapore

China:

Extron China
686 Ronghua Road
Songjiang District
Shanghai 201611
China

Japan:

Extron Electronics, Japan
Kyodo Building, 16 Ichibancho
Chiyoda-ku, Tokyo 102-0082
Japan

Middle East:

Extron Middle East
Dubai Airport Free Zone
F13, PO Box 293666
United Arab Emirates, Dubai

Units must be returned insured, with shipping charges prepaid. If not insured, you assume the risk of loss or damage
during shipment. Returned units must include the serial number and a description of the problem, as well as the
name of the person to contact in case there are any questions.

Extron Electronics makes no further warranties either expressed or implied with respect to the product and its quality,
performance, merchantability, or fitness for any particular use. In no event will Extron Electronics be liable for direct,
indirect, or consequential damages resulting from any defect in this product even if Extron Electronics has been
advised of such damage.

Please note that laws vary from state to state and country to country, and that some provisions of this warranty may
not apply to you.

Worldwide Headquarters: Extron USA West, 1025 E. Ball Road, Anaheim, CA 92805, 800.633.9876