WELCOME TO YOUR NEW EXACT IDIP®
SMART PHOTOMETER SYSTEM®.
Thank you for your eXact iDip® purchase! This guide will quickly
walk you through the technical details of your new eXact iDip®.
This guide includes initial set-up, downloading the app, test
procedures, and tips. You are on your way to smart digital water
testing! Currently we offer two iDip® models: eXact iDip® (525nm)
and eXact iDip® 570 (570nm). Please ensure you purchase the
compatible premium tests and strips/reagents according to the
iDip® model you are using.
eXact iDip
Part #486101
exactidip.com
®
YOUR EXACT IDIP® COMES WITH
•Cleaning Brush
•Smart Guide (this booklet)
•24 foil packet strips (6 of each): Free Chlorine (DPD-1),
eXact iDip® 570
Part #486107
exactidip570.com
:
Combined/Total Chlorine (DPD-3), pH-II, and Total Alkalinity
Note: The iDip® Starter Kits include eXact® Strip/Reagent
bottles with 25 tests each (reagents vary with each kit) and
not individual foil packets listed above.
WHAT YOU WILL NEED TO GET STARTED:
•Four (4) AAA batteries
• #4 Phillips head screwdriver
• eXact iDip
see page 7 for download instructions
• Compatible smart device
For a list of compatible smart devices,
We are constantly adding new devices to this list. View the
most up-to-date list at sensafe.com/idip-compatible-devices.
US Designed and US and International Patent-Protected by Industrial Test Systems, Inc. 1875 Langston Street, Rock Hill,
SC USA.
registered trademarks and SMART BREW™ is a trademark of Industrial Test Systems, Inc. Rock Hill, SC USA. Apple, the Apple logo, iPad,
iPhone, and iPod touch are trademarks of Apple Inc., Android, Google, and Google play are trademarks of Google Inc., Registered in the
U.S. Bluetooth® word mark and logos are owned by Bluetooth SIG and any use of such marks is under license. MarketWatch and R&D 100
are registered trademarks of each.
®
app –Visit exactidip.com to download the app, or
see page 8
EXACT®, IDIP® , EXACT IDIP®, SMART PHOTOMETER SYSTEM®, SMART DIGITAL WATER TESTING®, and READY SNAP® are
exactidip.com
.
Page 4
4
PATENTED
SMART PHOTOMETER SYSTEM
WELCOME
®
Using eXact® Micro reagents in combination with the
app and photometer completes the eXact iDip® Smart
Photometer System®. Each test will require the use of one or
more of the testing methods outlined in this manual.
This system’s unique and innovative technologies have
earned the eXact iDip® US and international patents (US
Patents #7,333,194, #7,491,546, and #9,429,553; Euro
Pat No. 1 725 864 DE FR UK, and South African Patent
#2007/0628) for underlying technology, and currently patent
pending in Europe technical features relating to two-way
data communication between a photometer and a smart
device.
Note:
This system has been manufactured only for use with
our eXact® Micro reagents.
WARRANTY (2 YEARS)
Registration of your eXact iDip® photometer must be received within
30 days from date of purchase to activate the warranty. Registration
is available over the phone (+1-803-329-9712 Ext. 0) or online at
sensafe.com/micro/warranty/ (Personal data is kept condential).
The eXact iDip® photometer is warranted to be free from defects in
materials and workmanship for a period of two (2) years from the
date of purchase by the customer. ITS will repair or replace, at its
discretion, product which is deemed to be faulty due to manufacturing
defect. Warranty does not cover product damage caused by abuse
(such as crushing a tablet in the cell), battery corrosion damage, or
improper use. If the meter is faulty or otherwise defective contact
ITS by phone (1-803-329-9712 Ext. 0) or email (its@sensafe.com) to
describe the problem and obtain a return authorization form before
returning the photometer to ITS. Damage caused by improper packing
of the photometer for return shipment to ITS will not be covered by
the warranty. Customer is responsible for shipping charges to ITS. ITS
pays postage when photometer is returned to customer. A maximum
processing fee of $75 will be charged for repair or replacement
of non-registered photometers and damages not covered by this
warranty. The repair or replacement of the photometer will not extend
or renew the period of guarantee. This warranty does not affect your
statutory rights. The warranty is not transferable.
All tests that begin with 570 are only for use with the eXact iDip® 570 photometer.
Test procedures can vary from test to test. Visit exactidip.com or exactidip570.
com to read full instructions and watch instructional video for each test.
The meter has a default 5 minute automatic shutoff timer. You can change
the duration in the ‘Settings’ menu located within the eXact iDip
®
app.
Test immediately after lling the cell with the water sample.
Due to the strip slitting process, you may nd one or two strips that are
noticeably smaller or larger in width than the normal strips in the bottle.
These should be discarded. Using these strips may give unreliable results.
When testing pH, it is recommended to run the pH test prior to running
Chlorine. If you choose to run the pH after Chlorine, ensure you thoroughly
clean the cell with water and the brush provided.
To obtain optimal accuracy when testing outdoors (sunlight), use the Cell
Cover when zeroing and reading the sample.
Meter is not compatible for use with powder pillows, tablets, and liquids from
other manufacturers.
Dip strip for entire countdown.
Each eXact® Strip Micro is valid for ONLY ONE TEST. Discard strip after use.
Dry the outside of the meter before storage.
Remove batteries before storing for prolonged periods.
Store the meter and test materials out of direct sunlight and away from
chemical storage areas.
Minimize exposure of meter and test reagents to heat above 90°F (32°C).
When installing batteries, make sure that the O-ring is still attached to the
screw before tightening. DO NOT OVERTIGHTEN.
To pair the eXact iDip® photometer with your smart device, open the app
and connect through the app. You CANNOT connect the devices in the
settings section of your smart device.
All results must be saved from the results page to history in order to
permanently save to your smart device.
The eXact iDip® photometer may experience Bluetooth® disconnection when
submerged in water too deep. To avoid this, collect water sample in a small
container/cup and pour or pipette (contact us for ordering) the water into the
Sample Cell.
To ensure lab quality results, it is recommended to clean the cell with the
brush provided after every test. Use Distilled White Vinegar to clean the
cell after testing for Phosphate or Iron to remove reagent deposits from
the cell wall.
Even if all pads are not immersed in water, DO NOT BEND THE STRIP.
Make sure the strip touches the bottom of the CELL while dipping the
strip for 20 seconds.
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EXACT IDIP® PHOTOMETER OVERVIEW
YOUR NEW EXACT IDIP® PHOTOMETER IS IDEAL FOR TESTING
AND MAINTAINING DRINKING WATER, POOLS, SPAS, PONDS,
AQUARIUMS, FOOD PROCESS WATER, ENVIRONMENTAL
WATERS, BREWING, AND MORE!
LIGHT SOURCE
SAMPLE CELL - 4 ML
Built-in plastic 4mL cell
for collecting your water
sample
BLUETOOTH
CONNECTED
LCD DISPLAY
RESULT
LOW
BATTERY
UNITS
BASE
Install/replace batteries here
(IP67 rated waterproof)
Part no. 486101
CELL COVER
Covers the cell for
mixing and bright
light situations
Uses 525nm or
570nm wavelength,
depending on model
purchased, and
11mm path-length
for testing
LCD DISPLAY
Displays results
and test name
READ BUTTON
Starts test timer
ZERO/ON BUTTON
Powers on the
meter and creates
a baseline for your
water testing
Protected against the effects
of immersion in water to depth
between 15 cm and 1 meter
INSTALL “AAA” BATTERIES (NOT INCLUDED)
1. Use a #4 Phillips head screwdriver to remove the screw from
the base of your eXact iDip® .
2. Remove the base.
3. Install Four (4) new AAA batteries as illustrated inside your
iDip’s battery compartment. We recommend using high
quality batteries.
4. Replace the base rmly with pressure while tightening the
screw. The meter will turn on automatically.
5. Tighten the screw with #4 Phillips head screwdriver. BE SURE NOT TO OVER TIGHTEN.
Using your Smart Device, download the eXact iDip®
app. The eXact iDip® app is the brain for this system;
download the latest update to ensure you are using
the current version with up-to-date tests and features.
To see if your smart device is compatible, reference
our table on page 8 of this manual.
We are constantly improving the eXact iDip® app
and welcome your suggestions. Visit exactidip.com
or e-mail exactidip@sensafe.com.
GET IT ON
Note: If using an Apple® iPad™, select ‘iPhone only app’ when
searching from the App Store, or scan the QR code above.
ALLOW ACCESS
Upon opening, and while using the eXact iDip® app, popups will appear that ask for access to different functions of
your phone; Location, Contacts, Calendar, and Cellular Data. In order to get full functionality of the app, be sure to
allow access to all of these functions.
PURCHASE ADDITIONAL TESTS
The app comes pre-installed with tests for Total Alkalinity,
Free Chlorine, Combined Chlorine, and pH. Ensure you
have any additional tests you need by visiting the Store in
the eXact iDip® app. All tests that begin with 570 are for use with the eXact iDip® 570 photometer only. If, after
purchasing a test, the test doesn’t appear on the Select Test
drop-down, return to the Store and press the refresh button
in the top right. Additional instructions on using the Store
can be found on page 13.
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8
COMPATIBLE SMART DEVICES
SMART PHONE COMPATIBILITY
APPLESAMSUNGSONYMOTOROLAHTC
iPhone 4s AND UP Galaxy Ace StyleXperia E1Moto EDesire 610
iPhone SEGalaxy AlphaXperia M2Moto GDesire 816
iPod touch 5th AND UP
F70Galaxy Express Prime Xperia Z ULTRAVibe X2One Mini 2
G Pro2Galaxy Grand 2Xperia Z1Vibe Z2
G2 AND UPGalaxy Grand DuosXperia Z2Vibe Z2 Pro
Optimus Exceed 2 Galaxy Grand NeoXperia Z3MX4
Optimus FuelGalaxy JXperia ZL
Optimus G (E975) Galaxy Mega 6.3Xperia ZR
Optimus G ProGalaxy Mega 2
Optimus L40Galaxy S3 Neo
Optimus L65Galaxy S4 AND UPMaxx
Optimus L70Galaxy Xcover 3Mini
Optimus L80Galaxy Young II Duos Razr HD
Optimus L90Razr HD Maxx
Optimus Zone 2
VoltNexus 4
TABLET COMPATIBILITY
APPLESAMSUNGLGSONYGOOGLE
iPad (3rd) AND UP Galaxy Note II AND UPG PadXperia Tablet Z Nexus 7 (2013)
iPad Pro AND UP Galaxy Tab 3 AND UPXperia Tablet Z2 Nexus 9
iPad Mini AND UP
Galaxy Core IIXperia T2 UltraMoto XOne
Galaxy Core PrimeXperia XAOne Max
Galaxy Express J1Xperia Z
Listed below are possible situations that may arise while testing.
Please contact one of our knowledgeable customer service
representatives if you require further assistance
.
SubjectCauseSolution
No response
from eXact iDip
Dim screen on
eXact iDip
“Er1” on
eXact iDip® LCD
“Er2” on
eXact iDip® LCD
“LO” on eXact iDip®
LCD while zeroing
®
Low batteryReplace batteries
®
Chip failureContact ITS
Low batteryReplace batteries
No result sent to
eXact iDip® from app
No connection
to app
Lost connection
to app
Close & restart app
Reconnect to eXact iDip
Connect eXact iDip
Reconnect to eXact iDip
Low batteryReplace batteries
Dirty cellClean cell
.
®
Cloudy sampleDilute sample or use lter
Bad LEDContact ITS
“HI” on eXact iDip®
LCD while reading
“LO” on eXact iDip®
LCD while reading
“AbS” on
eXact iDip® LCD
App not
responding
Bluetooth®
connection lost
Test not available in
Store
Result above
detection level
Result below
detection level
Rerun test to verify result
Rerun test to verify result
Start-up screenContinue with testing
Communication
error between device
and app
eXact iDip®
submerged too far
in water
Conguration les
are out of date
Force close app
and restart
Collect water sample in
container and transfer
to cell or use Dry Case
while testing
Open slide-out menu,
tap Settings, tap Refresh
Conguration les
TECHNICAL SUPPORT
Please visit exactidip.com or exactidip570.com for the latest
technical information and how-to-videos. For additional technical
support, call (803) 329-9712 or email at exactidip@sensafe.com.
Industrial Test Systems, Inc.
1875 Langston Street
Rock Hill, SC 29730
(800) 861-9712 or (803) 329-9712
its@sensafe.com | exactidip.com
ITS Europe, Ltd. (ITS DISTRIBUTION CENTER)
The UK Centre for Homeland Security
Building 7, Chilmark, Salisbury,
Wiltshire SP3 5DU UK +44 1722 717911
itseurope@sensafe.com | www.itseurope.co.uk
Manufacturing qualit products inc 1989
exactidip.com
9
®
®
Page 10
10
MENU:
Opens
slide-out for
easy access to
all app features
HISTORY:
Accesses
saved results
which can be
sorted, edited,
and emailed.
Also accesses
History Map
EXACT IDIP® APP OVERVIEW
HOME SCREEN
NEWS:
Icon will turn
red to indicate
updates and
changes to
the app
PROFILE:
Changed
preferred Units
of Measure
and activate
Archiving
CALENDAR:
Displays your
schedule/
appointments
CUSTOMERS:
Attaches
results to
people and/or
locations from
your
RESULTS:
Accesses temporary
results that have
not been saved to
history
TEST RESULT SCREEN
DOTS INDICATE
MULTIPLE UNITS OF MEASURE
Swipe unit of measure values.
(Available for some tests)
STORE:
Opens store
to unlock
additional tests
TEST
ABBREVIATION
TEST RESULT
Page 11
USING THE EXACT IDIP® APP
The Menu slide-out is available from any screen within
the app. The Menu allows you to access any of the
app’s features with ease.
11
INSTRUCTIONS
ln the Instructions screen, tap on the test to be run and
choose between Test Procedure and Video. For more
instructional and educational videos, visit and subscribe
to our youtube channel at youtube.com/itssensafe.
SETTINGS
TIMEOUT
The timeout setting is used to turn off the eXact iDip® photometer.
The default setting is 5 minutes, however this can be adjusted. To do
this, tap either ‘+’ or ‘–’.
Lock time on your smart device to allow for testing time.
Note: You may need to change the Auto-
CURRENT LOCATION
You can view your current GPS coordinates and/or refresh your
current location. In order to take advantage of the GPS feature,
make sure to allow eXact iDip® app to access your location.
CONFIGURATION FILES
Refreshing the conguration les can help resolve issues with tests
not appearing correctly in the app (see Troubleshooting on page 9).
ABOUT
Access the End-User License Agreement and contact information
to reach our ofces in the USA and Europe from the About
section, located in the Menu slide-out. In the About section you
can nd the version of the app you are running. Be sure to check
your smart device’s app store for updates and install the latest
version before running a test as we are constantly updating and
adding more features to the app!
FAQS
Here you will nd videos, downloads, links, and answers to the
most frequently asked questions.
TEST
You can utilize two different testing methods
under Test: Manual Entry or Bluetooth Device.
BLUETOOTH TEST
Tests will be performed with your eXact iDip® photometer
using Instructions and Videos that are unique to each test. See
Instructions & Videos above for details.
MANUAL TEST
This feature allows you to utilize other testing methods and manually
enter your results into the app. Begin by selecting ‘Test’, ‘Manual Entry’, and select your desired test. Enter the value obtained. Once nished, tap ‘SAVE’ at the top left. If the test you need to enter is not
available on the list, tap ‘Custom*’. Enter the type of test that was
run, the value obtained, and the unit of measure used. Then, tap
‘SAVE’ at the top left (see bottom of page 21).
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USING THE EXACT IDIP® APP
HISTORY
The History stores all your saved test result
information and allows you to sort by date,
customer name, or test type.
HOW TO SORT BY CUSTOMER
To sort by Customer begin by selecting ‘History’, then
‘Sort by’, ‘Customer’. You can then scroll through your list of
customers by name, to nd a specic test result.
HOW TO SORT BY DATE
To sort by Date begin by selecting ‘History’ then ‘Sort by’,
‘Date’. You can then scroll through a list of tests performed by date. You can also set a specic date range by selecting ‘Date
range’. Then set your From and To dates.
HOW TO SORT BY TEST
To sort by Test begin by selecting ‘History’ then ‘Sort by’,
‘Test’. You can then scroll through a list of tests sorted in
alphabetical order.
HOW TO EMAIL AND SHARE DATA
See page 23 for instructions on how to utilize these features
HOW TO ACCESS HISTORY MAP
The History Map stores GPS locations of testing sites.
See page 24 for instructions on how to utilize this feature.
CUSTOMERS
Customers attaches results to people and/or
locations in your smart device. In order to fully
utilize the features and capabilities of the app, each test
result will need to be stored (linked) to a prole. You can add
customers in two ways. 1. By adding from your existing contact
list on your smartphone/tablet or 2. You can create a new contact.
HOW TO ADD EXISTING CONTACTS
To add current contact information already stored on your
device, begin by selecting ‘Customers’ then ‘Add customers from contacts’ (access to Contacts must be allowed on your
device).
HOW TO CREATE A NEW CONTACT
To create a new contact, select ‘Customers’, tap the ‘+’, then
enter all of the customers contact information. Once nished,
Never miss an appointment! With the app’s
Calendar feature, you can access your device’s
calendar directly from the app. View by date range
to see past entries or future appointments.
TIP
If no entries are visible in the app, you may need to allow the
app to access your calendar. You can do this in the settings and
security section of your smartphone/tablet (instructions for each
will vary by make/model).
STORE
The eXact iDip® app comes pre-installed with tests
for Total Alkalinity, Free Chlorine, Combined Chlorine,
and pH. You can purchase and unlock over 50
additional tests (bundles available) from the Store
located in the app (eXact® Strips/reagents not included).
To purchase additional tests, begin by selecting ‘Store’,
scroll to the test you would like to purchase, and tap ‘Buy’
(this will unlock the test in the app). When purchasing tests in
the app, be sure to select the appropriate test for your eXact
iDip® photometer (see page 7). If, after purchasing a test,
the test doesn’t appear on the Select Test drop-down, return
to the Store and press the refresh button in the top right. To
order eXact® Strips/reagents, contact your local supplier or
order online (see pages 31-32 for a list of available reagents).
RESULTS
You can view details for tests that have not been
saved to History, add notes, or clear recent test
history from the Results section.
HOW TO ADD NOTES
To add notes begin by selecting ‘Results’ then select the test
result you would like to add notes to. Tap inside the blue note
section of the Results screen and add your notes. The app
will automatically save the information you enter.
Tap ‘Results’ to return to the previous screen.
HOW TO CLEAR PREVIOUS TEST RESULTS
To clear ALL recent test results, tap ‘Results’, then ‘Reset’. A notication screen will display ‘Reset data results’. “Are you sure
you want to reset all the results and notes?” Tap ‘Yes’ to clear.
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USING THE EXACT IDIP® APP
PROFILE
The Prole section of the app can be used to set
your preferred units of measure for your tests.
Another feature located in the Prole section is
Archiving. To access the Prole section of the app, tap
the person icon that appears in the top right of the screen
throughout the app.
PREFERRED UNITS OF MEASURE
In this section, you are able to select the appropriate unit
of measure for your testing needs. To do so, tap Preferred
Unit of Measure. Then, scroll until you nd the appropriate
test parameter (ex. Alkalinity, Total). Lastly, scroll through the
various Unit of Measure options until you nd the one that
works for your needs (ex. dKH). Select that option and tap
OK. The test parameter will now show the new preferred unit
of measure.
ARCHIVING
After creating an account, the archiving function gives you
the opportunity to upload your test results to the Cloud from
which they can be accessed at a later date
(https://www.idipdata.com). This is a helpful feature if you
notice that the app is behaving slowly due to data overload.
Images taken and saved with test results will also upload
to the cloud when archived. Once signed in with your new
account, you can begin archiving your results from the
History page. While on the History page, tap the Select
button at the top left, select the tests to archive, and press the
Archive button at the top of the screen.
Test procedures can vary from test to test. Read full instructions
and watch instructional video for each test as detailed below.
TAP TEST NAME
Tap the test name that appears in the test result window. A popup will display showing options for Instructions and Video.
TAP INSTRUCTIONS
Tap Instructions in the pop-up displayed. A screen will appear
with step-by-step instructions and pictures for the selected test.
Read through instructions thoroughly before running the test.
15
TAP VIDEO
Tap Video in the pop-up displayed. Your browser will open
and load the video instructions for the selected test. Watch the
instructions completely before running the test.
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16
Before you begin, ensure you have downloaded the app and all necessary tests you require.
For helpful tips regarding test procedures, refer to tips “FOR BEST ACCURACY” on page 5.
SELECT, FILL, DIP, READ
STANDARD STRIP METHOD
SELECT CUSTOMER
a. Select
b. Tap
c. Select a contact from your list. After selecting a
contact, tap on the customer's address if shown.
Android users: If no address is found, tap "No
addresses found"
d. Verify customer has been selected.
After adding a customer, a test will need to be conducted
and a result saved in order for the customer’s information to
display in the app’s customers list.
Note:
features, each test result is linked to a contact.
Apple
‘Customers’
‘Add customer from contacts’.
In order to take full advantage of the GPS and Data Storage
a
from the
‘Home’
screen.
TIP
b
c
Android
a
c
TIP
You can also choose to complete this step af ter testing.
Tap the menu slide out ‘ ’
and select
from the choices shown.
‘Bluetooth Test’
17
CONNECT EXACT IDIP
®
The eXact iDip® app will automatically connect to the
most recently used eXact iDip® photometer. If not,
select your eXact iDip® from the bottom of the screen.
Note: Ensure you always connect your eXact iDip
via the Bluetooth® connection within the app. To verify connection
look for the Bluetooth icon in the upper right corner of your
photometer.
If you experience an issue connecting your device, check to
ensure that your smartphone/tablet’s Bluetooth® function is
turned on and your device is compatible.
Date/Time Sync Successful
Check LCD display for Bluetooth icon.
®
photometer
TIP
Easily verify your device.
Refer to the back of your
eXact iDip® to determine the
serial number for your device.
This will also be the name for
the Bluetooth® connection.
Bluetooth® SMART is a low–power
wireless networking standard which
electronic devices to communicate with each other. For more
information regarding Bluetooth® SMART, see page 26.
uses short radio waves to allow
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18
5
SELECT, FILL, DIP, READ
FILL CELL
Before testing, rinse CELL and clean with brush
thoroughly. Finally rinse the cell 3 times with the
water sample to be tested and FILL to the top to
begin test.
6
7
SELECT TEST
Tap
‘Select Test’
eXact iDip® and app will both display the test being
run. If using the eXact iDip® 570, all available tests
will begin with 570 (see below).
Remove one eXact® Strip Micro (e.g. Total Alkalinity) and
set in a dry, convenient place. Replace cap on bottle.
DIP STRIP AND PRESS READ
Press to initiate a 20 second countdown and
simultaneously DIPthe eXact® strip by submerging
all pads in the sample. Use a gentle constant back
and forth motion (2 strokes per second) until the timer
displays
‘1’
count-up time if required. See page 5 for important tips.
. Remove and discard the strip. Wait for
19
READ RESULTS
READ result displayed on the iDip
10
run additional tests, repeat steps 5-9. To save, send,
and share results, proceed to page 23 prior to closing
the app.
TIP
On the Test Result Screen, swipe the result to the left,
or right, to view alternative units of measure.
exactidip.com
®
and in the app. To
Page 20
20
The Acrylic Calibration Key is a tool for verifying the
calibration of your eXact iDip® Photometer compared to
its original factory settings. Run this test immediately upon
receipt and record value for future reference. Follow steps
1-5 on pag e s 16 -18. Then, follow the remaining steps below.
ACRYLIC CALIBRATION KEY
SELECT TEST
Tap SELECT TEST at
the top and select the
Calibration Key test.
ZERO METER
Press and the eXact iDip®
display reads 0
meter is ready for testing.
indicating the
PPM
DIP KEY AND PRESS READ
Place the Acrylic Calibration
Key into the water sample in the
center of the CELL. Be sure the
key is positioned upright (vertical)
and to the bottom of the CELL.
Press READ.
READ RESULT & RECORD
Result is displayed on the eXact
iDip® and in the app. Record
value. For additional tests, repeat
steps 5-9.
Expect the result to be within 0.15
units from previous calibration.
If variation is greater, please
re-check your ZERO procedure
(steps 5-7) and be sure to use clean water (deionized or
distilled if necessary).
The eXact iDip app has the ability to automatically calculate
results for various parameters once specic tests are
completed. After completing the Required Tests below,
go to the Results page of the app and the Desired Result
values below will be displayed automatically.
21
Desired ResultRequired Tests
MagnesiumCalcium
Residual AlkalinityCalcium
SodiumCalcium
Langelier Saturation Index
(LSI)
Total ChlorineFree Chlorine
Combined ChlorineFree Chlorine
Total Hardness
Total Alkalinity
Total Hardness
Chloride
Sulfate
Total Alkalinity
Total Hardness
Calcium
Cyanuric Acid
pH
Temperature
Total Alkalinity
Total Dissolved Solids (TDS)
Combined Chlorine
Total Chlorine
MANUAL ENTRY
This feature allows you to utilize other testing methods and
manually enter your results into the app. Begin by selecting
‘Test ’, ‘Manual Entry’, select your desired test. Enter the value obtained. Once nished, tap ‘SAVE’ at the top left. If the test
you need to enter is not available on the list, tap ‘Cus tom*’.
Enter the type of test that was run, the value obtained, and the
unit of measure used. Then, tap ‘SAVE’ at the top left.
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22
The Apple Watch can be used to Select Test and Read
Results. This helps to keep the phone away from the water.
Make sure the eXact iDip Apple Watch app is installed by
opening the Watch app on the iPhone and scrolling down
until you see eXact iDip. Tap eXact iDip and turn on “Show
App on Apple Watch”. To use the Apple Watch with the
eXact iDip app, follow steps 1-5 on p age s 16 -18. Then,
follow the remaining steps below.
6
Continue with steps 7-9 on p age s 18 -19. To run additional
tests, repeat steps 5-9 for each additional test.
APPLE WATCH PROCEDURE
SELECT TEST
Tap
‘Select Test’
be run (ex. Alkalinity, Total AL). The eXact iDip® and
app will both display the test being run. If using the
eXact iDip® 570, all test names will begin with 570.
Alkalinity, Total AL
Bluetooth Test
Alkalinity, Total AL Selected
on the watch. Choose the test to
10
READ RESULTS
On the Apple Watch, tap “< Select Test” at the top of the
screen to return to the previous page. Then, tap Results
followed by Show Results. READ result displayed on the
iDip® and in the Apple Watch app. To save, send, and
share results, proceed to page 23.
After tests have
been performed,
tap ‘Results’ at the
bottom of the screen.
ADD SITES
Each set of results
can be saved to
a customers ‘Site’
(water source at the
location). Select a
site from the list or
to add new sites,
tap ‘Sites’, then ‘+’.
Enter a Site name,
tap ‘OK’.
23
ADD NOTES
To add notes to
each test tap the
desired test result.
Type notes in the
‘Notes’ box, which
are automatically
saved. Press
‘Results’ to return to
the results menu.
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24
MANAGING DATA
SAVE TO HISTORY
In ‘Results’ screen, tap ‘Save’ to store into ‘History’. If this
step is omitted, test results will not be permanently saved.
‘
Saving Results’ pop-up appears, verifying that your result is
now successfully saved.
A
SEND/SHARE VIA EMAIL
In History you can edit, select, and email your results.
To email you can either tap an individual result displayed,
or use the ‘Select’ button to access multiple data points.
Press the blue envelope icon if you tapped an individual result.
Select
‘Email’
at the top if multiple tests are selected. A .csv
(spreadsheet) le will be attached at the bottom of the e-mail.
To share your results on social media, use the ‘Select’ button
and check the result(s) you want to share. Tap ‘Post’ at the
top and choose whether to share via Facebook or Twitter.
ARCHIVE
See page 14 for details on using the Archiving feature.
USING HISTORY MAP
Tap
‘Map’
on History page to access History Map. Double-tap
or spread ngers to zoom. Tap on a pin to see results. Tap on
a result to bring up the details page.
exactidip.com
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26
EXACT® STRIP MICRO CL INTERFERENCES
Interfering SubstanceInterfering Levels and Treatments
AcidityIf sample has acidity above 150mg/L CaCO3
Alkalinity
Bromine and Bromamines, Br2Color similar to free chlorine reaction at all levels.
Chlorine Dioxide, ClO
Copper, Cu2+
2
Iodine, I
Manganese, oxidized (Mn4+,
Mn7+) or Chromium, oxidized
(Cr6+)
Monochloramines (NH2Cl)
(applies to DPD-1 only)
3
Ozone, O
PeroxidesInterference is possible.
pH
test may not develop full color. Neutralize to
pH 6.0 to 7.0 with 0.5N Sodium hydroxide.
If sample has alkalinity above 200mg/L CaCO3
test may not develop full color. Neutralize to pH
6.0 to 7.0 with 0.5N Sulfuric acid.
2
Color similar to free chlorine reaction at all levels.
Color development is reduced above 10 ppm (mg/L).
Color similar to free chlorine reaction at all levels.
See AWWA procedure 4500-CL F, 1(d) for
removal of interferences.
Monochloramine interferences are known
to occur in free chlorine DPD methods. This
interference is dependent on temperature and
monochloramine concentration.
Color similar to free chlorine reaction at all levels.
Typical pH samples of potable water with a pH
of 6.0 to 9.0 are OK. If outside this range adjust
to pH 6.0 to 7.0 using acid (0.5N Sulfuric acid)
or base
(0.5N Sodium hydroxide).
ABOUT
BLUETOOTH® SMART TECHNOLOGY
Bluetooth® SMART is a low-power networking standard
which uses short radio waves to allow electronic devices
to communicate with each other wirelessly. The eXact iDip®
comes standard with Bluetooth® 4.0 technology. It is a class
2 device with a wireless working distance of up to 30 feet
(10 meters) and a 2.1 Mbps data transfer rate. This allows a
seamless transfer of data between a smart device and the
eXact iDip® photometer.
BUILT IN SAMPLE CELL
The built-in sample cell is made of transparent plastic;
the sturdy cell design will last for over 20,000 readings.
Our studies have shown that scratches on the cell will not
compromise the accuracy of your results because of the
cell’s xed position.
MAKING CALLS
The eXact iDip® photometer is not intended for use while
talking on your smart phone. Talking during testing may
cause the app to shutdown.
health departments because the tests are
USEPA (DIN Standard 38 408 G4/G5, ISO
7393/2) accepted for testing requirements for Free Chlorine, Total
Chlorine, and Chlorine Dioxide.
The compliance requirement is a photometer wavelength to
measure between 490 and 530nm. The eXact iDip® photometer
uses a 525nm wavelength and 11 mm path-length. The
eXact® Strip Micro CL/Cd (DPD-1) use the same reagents and
proportions, and the resulting solution pH is maintained between
6.2 and 6.5 as specied by AWWA method 4500-Cl G/ClO2-D.
The USEPA does not “approve” commercial DPD delivery
systems. The eXact® Strip Micro CL (DPD-1) for Free Chlorine,
and the eXact® Strip Micro CL (DPD-3) for Combined Chlorine,
the eXact® Strip Micro CL (DPD-4) for Total Chlorine, and the
eXact® Strip Micro Cd (DPD-1) for Chlorine Dioxide meet your
reportable testing requirements because the eXact® Strip Micro
strips deliver the same chemicals in identical proportions. The
eXact® Strip Micro Chromium is compliant because it uses the
same wavelength and delivers the same chemicals in the same
proportions as AWWA method 3500-Cr B. The eXact iDip® 570
photometer cannot be used for compliance monitoring because
the photometer wavelength of 570nm is outside of the required
490nm–530nm range. Consult with your local Health Department for
The 52nd R&D100 Awards, recognized as the
“Oscars of Invention,” identify and celebrate the top 100 most
revolutionary technology products of the previous year. R&D
100 selected the eXact iDip® Smart Photometer System® as a
recipient of the esteemed Award. Compliance with the EPA, ISO,
and DIN testing specications of the eXact iDip® attests to the
meter’s quality, reliability, and accuracy.
®
photometer is a winner of the
EXACT IDIP® ALSO FEATURED IN
exactidip.com
Page 28
28
EXACT IDIP® ACCURACY
ABOUT
All tests have been calibrated using certied reference standards
and analytical spectrophotometric methods. The algorithms in the
app reect the best correlation of the eXact iDip® against the AWWA,
USEPA, DIN and ISO reference test methods. The eXact iDip®
photometer has been factory calibrated and will stay valid because
of its exceptional quality. We are so condent in the eXact iDip®
photometer, we offer an industry leading 2-year warranty.
We built the eXact iDip® photometer to be easy, accurate and
environmentally friendly. We have achieved this by utilizing our
patented eXact® Strip Micro Technology, which uses 60% less water
and chemistry than alternative methods. Instead of using a 10mL water
sample, eXact® Strip Micro uses a 4mL water sample. The accuracy
of the meter is maintained by designing the sample cell with an 11mm
path-length.
STARTER KITS
Each kit contains:
• Carrying case
• Cleaning brush
• User manual
• 25 of each eXact® Micro reagents
(reagents vary for each kit-see below).
Starter kits can be ordered with or without an eXact iDip® photometer.
KIT
Pool
Starter Kit
Well Driller
Starter Kit
Process
Water
Starter Kit
Tap Water
Starter Kit
Smart
Brew™
Starter Kit
Smart
Brew™
Advanced Kit
iDip® 570
Aquarium
Starter Kit
iDip® 570
Marine
Starter Kit
CONTAINS
Total Alkalinity, pH-II, Cyanuric Acid,
Free Chlorine (DPD-1), Combined
Chlorine (DPD-3), and Calcium
Hardness
Iron, Nitrate, HR Total Hardness,
Total Alkalinity, and pH-II
pH-II, Free Chlorine (DPD-1), Total
Chlorine (DPD-4), HR Chlorine,
Hydrogen Peroxide, and Glycine
(used with DPD-1 for Chlorine
Dioxide)
pH-II, Total Alkalinity, HR Total
Hardness, Free Chlorine (DPD-1),
Total Chlorine (DPD-4), Metals,
and HR Chlorine
HR Total Hardness, Calcium
Hardness, Total Alkalinity, pH-II,
Chloride, and Sulfate
HR Total Hardness, Calcium
Hardness, Total Alkalinity, pH/Temp
meter, Chloride, and Sulfate
pH-II, Nitrate, Total Alkalinity,
Ammonia, Total Hardness HR,
and Phosphate
Calcium Hardness Ultra-High
Kit, Nitrate, Total Alkalinity 570,
Ammonia, Total Hardness Ultra
High Kit, Phosphate, and pH-BT
Contains rell bottles of each test
for quick ordering (varies for each).
KIT
Pool Water
Reagent Rell Box
Well Water
Reagent Rell Box
Tap Water
Reagent Rell Box
Process Water
Reagent Rell Box
Smart Brew
Reagent Rell Box
eXact iDip® 570
Aquarium Rell Box
eXact iDip® 570
Marine Rell Box
Total Alkalinity, pH-II, Cyanuric Acid, Free
Chlorine (DPD-1), Combined Chlorine
(DPD-3), and Calcium Hardness
Iron, Nitrate, HR Total Hardness, Total
Alkalinity, and pH-II
pH-II, Total Alkalinity, HR Total Hardness,
Free Chlorine (DPD-1), Total Chlorine
(DPD-4), HR Chlorine, and Metals
pH-II, Free Chlorine (DPD-1), Total
Chlorine (DPD-4), HR Chlorine, Hydrogen
Peroxide, and Glycine (used with DPD-1
for Chlorine Dioxide)
HR Total Hardness, Calcium Hardness, Total
Alkalinity, pH-II, Chloride, Sulfate
pH-II, Nitrate, Total Alkalinity, HR Total
Hardness, Ammonia, and Phosphate
Calcium Hardness Ultra-High Kit, Nitrate,
Total Alkalinity 570, Ammonia, Total
Hardness Ultra High Kit, Phosphate, and
pH-BT
CONTAINSPART NO.
486211
486212
486213
486214
486216
486217
486218
TIP
Order online at exactidip.com or call one of our helpful
customer ser vice representatives at (80 0) 861-9712
METHOD VERIFICATION
Ready Snap® is a method verication solution
with predetermined values to verify the accuracy
of any manufacturer's tests including our eXact
iDip® Smart Photometer System.
The easy 3 step procedure (snap, ll, and test)
allows for quick verication of test parameters.
Each box contains 10 ampoules of 10mL
solution with no dilution necessary.
®
READY SNAP
Ready Snap® 1P
(plastic ampoules)
Ready Snap® 2Ammonia, Arsenic, Iron, and Manganese480902
Ready Snap® 3*
Ready Snap® 7*
* Please visit exactidip.com or exactidip570.com for the latest values.
METHOD VERIFICATION TEST FORPART NO.
Total Alkalinity, pH-II, Calcium Hardness,
Copper, Cyanuric Acid, and Phosphate. 480911
Red dye for verifying 525nm eXact®
Photometer calibration
Red dye for verifying 570nm eXact®
Photometer calibration
exactidip.com
480903
480907
29
Page 30
MODEL AQUATIC HEALTH CODE
30
30
AND NSF/ANSI 50 CERTIFICATION
The Model Aquatic Health Code (MAHC) is a set
of guidelines published by the Centers for Disease
Control and Prevention (CDC). This document brings
together the latest knowledge based on science and
best practices to help state and local government
ofcials develop and update pool codes. They may
use the code in whole, choose to use parts, or modify
to t their needs. Use of the MAHC is intended to save time and
resources spent individually developing and updating codes across
the country, while giving agencies the benet of the latest science
and best practices to help keep pools fun, safe, and healthy.
The MAHC requires NSF/ANSI 50 certication of water quality
testing devices (WQTD) used in recreational facilities such as public
swimming pools, interactive fountains, and Waterparks. Third-party
certication to NSF/ANSI 50 allows manufacturers to make veried
claims regarding the performance, accuracy and operating range of
their WQTD. The performance testing of a WQTD involves accuracy
and repeatability testing on two different lots of new production.
Unlike most NSF/ANSI 50 certications, WQTDs require follow-up
testing of the product at the end of the manufacturer’s specied
shelf life. Certied products are given an accuracy rating to one of
three levels: L1, L2 or L3, with L1 being the highest accuracy rating.