Evolis EDIKIO FLEX User Manual

EDIKIO
FLEX
USER GUIDE
©2017 Edikio. All rights reserved. May 2017.
Ref. KU-EDF1-067-ENG-A5-A0
EDIKIO
FLEX
COPYRIGHT
Evolis © May 2017. All rights reserved.
COPYRIGHT NOTICE
Users must observe the copyright regulations applicable in their country. This manual must not be photocopied, translated, reproduced, or transmitted, in whole or in part, for any reason and by any electronic or mechanical means whatsoever without the express written consent of Evolis.
All the information contained in this document is subject to change without prior notice. Evolis cannot be held liable for any errors that may be found in this manual, or for any loss or damage arising accidentally or as a result of dissemination
or use of this manual.
TRADEMARKS
Edikio and Evolis High Trust® are trademarks of Evolis. All other trademarks belong to their respective holders.
WARRANTY
Please refer to the warranty conditions supplied with your printer for terms and restrictions.
ENVIRONMENTAL INFORMATION
Evolis is committed to helping the environment by reducing the energy consumption of its products.
RECYCLING END-OF-LIFE PRODUCTS
Manufacturing the equipment that you have purchased required the extraction and use of natural resources. This equipment may contain materials that are hazardous to health and the environment.
To prevent the dispersal of such materials into our environment and reduce pressure on our natural resources, we recommend that you use existing collection facilities. These systems will re-use or recycle most of the materials in your end-of-life equipment in an appropriate way.
The crossed-out dustbin symbol on your device is a reminder to use these facilities.
For further information on collection, re-use or recycling systems, please contact your local or regional waste management body.
EDIKIO
FLEX
Information providing further details about certain points in the main text.
Indicates that failing to take the recommended action is likely to damage your printer.
This icon refers to the Edikio Print Center, which you can access from your computer in order to manage and set up your printer.
NOTE
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EPC
ABOUT YOUR NEW PRINTER
Using your new Edikio printer, you can create a wide variety of high-quality customized cards. This printer uses consumables and accessories that are available from your Edikio by Evolis reseller. For more information, visit our website www.edikio.com. This user guide has been produced for the Edikio solution.
WARRANTY REGISTRATION
Please register online at www.edikio.com to receive printer driver and software updates. Once on the website, click Support then Register your card printer and fill out all the fields, specifying the model and serial number found on your
printer.
GETTING STARTED
The purpose of this user guide is to support you, step by step, in discovering your printer and how it works. Please take some time to read it, to learn more about your printer and its features, and to save time during installation and utilization. As with all Evolis products, a great deal of care has been taken over this manual. However, if you find an error in these pages, please let us know by contacting us through the Contact us section of the website www.edikio.com
Please read this manual carefully.
CONTENTS
The bookmarks found at the top left of your screen can be used to navigate between the various chapters in this user guide.
ICONS
The following icons are used in this manual to highlight important information:
i
EDIKIO
FLEX
You will be asked for the full original packaging (outer box, inner wedges, and protective bags) in the event that the printer is returned. If the printer is returned without its original packaging and the components are damaged in transit, these components will no longer
be covered by the warranty. You will be charged for new packaging to ship the printer back to you.
If any of these components are missing, please contact your Edikio by Evolis reseller. Use only the power supply unit provided with your Edikio printer. SWITCHBOX model F10723-A, CWT model KPL-065M, or CWT model KPL-065M-VI. Use only the USB cable supplied with your Edikio printer.
The Edikio printer must be placed in a dry location, protected from dust and drafts, and well-ventilated. Please ensure you keep your printer on a flat, strong surface able to bear its weight.
1 – GETTING STARTED
UNPACKING
Your printer is supplied with several accessories that should be checked on receipt. The list of accessories may vary depending on your location.
The printer is shipped in special packaging designed to prevent any damage in transit. If you notice any visible damage, please contact the shipping company and immediately inform your Edikio by Evolis reseller, who will tell you what to do.
We have paid particular attention to the quality of the packaging for Edikio printers. Please keep this packaging somewhere clean and dry.
Accessories supplied with your printer:
A USB stick containing:
- The Edikio software for managing and printing your price tags
- The Edikio Printer Suite printer driver for Windows
- The warranty notice in PDF format
- The declaration of conformity (at the end of this manual)
Consumables kit consisting of a white ribbon and black PVC cards.Starter cleaning kitQuick Start GuidePower supply unit – SWITCHBOX model F10723-A, CWT model KPL-065M, or CWT model KPL-065M-VIMains power cableUSB cable
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EDIKIO
FLEX
DESCRIPTION OF THE PRINTER AND ITS FUNCTIONS
A - Card feeder B - Output hopper C - Control panel D - USB port (type A) E - USB port (type B)
F - Ethernet port G - Power cable socket H - Space for Kensington lock I - Rear housing
A
B
D
E
F
G
H
I
C
Control button
Cards and ribbon
Cleaning
Printer
Wi-Fi (optional)
EDIKIO
FLEX
Access to the side panels is restricted to your retailer/installer or to experienced users. The printer should always be disconnected from the power supply (unplugged) before carrying out any work on it.
J - Thermal print head K - Side panel opening mechanism L - Cleaning roller
M - Card thickness adjustment gauge N - Dust filter O - Serial number label
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Carefully follow the steps in the Quick Start Guide supplied with your printer to set it up and install it correctly.
NOTE
L
M
J
K
N
O
EDIKIO
FLEX
Under no circumstances should you connect the USB data cable before the installation of the printer driver is complete.
To save energy, the printer will automatically switch itself to standby mode after 10 minutes of inactivity. It will switch to sleep mode after 30 minutes in standby mode. The standby times can be set up in the Edikio Print Center. In standby mode, sending a print request restarts the printer, and briefly pressing the control button (for 1 second) takes the printer out of sleep mode.
Before attempting any maintenance, always ensure that the power cable is unplugged. For your personal safety, ensure that the cable and power supply unit can be easily accessed, especially in the event of an emergency.
INSTALLATION
Connecting the printer
Connection to the power supply
Please refer to the section on printer driver installation in this chapter for further details, and follow the instructions carefully.
Remove the sticker that covers the connection ports at the back of the printer. Connect the power cable to the power supply unit, then plug the power cable jack into the printer. Next, plug the end of the power cable into a grounded power socket. The printer is powered on: the printer touchscreen lights up showing that the printer is working properly.
If the touchscreen does not light up, then either the installation has not been carried out correctly or the printer is not working properly. Check the installation.
!
The printer must be connected to a properly protected and grounded electrical installation. FI: Laite on liitettävä suojamaadoitus koskettimilla varustettuun pistorasiaan. NO: Apparatet må tilkoples jordet stikkontakt. SE: Apparaten skall anslutas till jordat uttag. DK: Printeren skal tilsluttes til en korrekt beskyttet og jordforbundet el-installtion.
Connecting the USB cable
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NOTE
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EDIKIO
FLEX
The printer automatically recognizes the ribbon inserted.
Insert the ribbon as shown.
Ribbons
Evolis original High Trust® ribbons optimize the operation of your printer and avoid causing damage to it. The use of ribbons from other suppliers is likely to damage your printer and will void the manufacturer's printer warranty.
For optimum print quality, we recommend that you clean the printer fully every time the ribbon is changed. See the Servicing and Maintenance chapter of this manual.
Fitting the ribbon
Open the cover Close the cover and press until you
hear a click.
NOTE
EDIKIO
FLEX
For optimal quality, you should:
- Use only the card types recommended by Evolis.
- Avoid touching the printable surface of the cards so as to preserve print quality.
- Not use cards that have been damaged, folded, embossed, or dropped on the floor.
- Keep your cards protected from dust.
Cards
Open the card feeder. Insert the cards, 50 cards maximum with 0.76 mm
thickness. Hold and insert the cards as illustrated in
the diagram.
Close the feeder.
NOTE
Loading the cards
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FLEX
10
Removing printed cards
Once the print cycle is complete, the cards are issued into the output hopper below the card feeder. This output hopper is designed to collect the printed cards. The printer is equipped with an output hopper with a maximum capacity of 25 x 0.76 mm cards.
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11
Open the printer cover. Then close the cover.Adjust the thickness of the cards used by moving
the gauge from right to left to the desired card
thickness.
Adjusting the card thickness
The printer is equipped with a manual card thickness adjustment system, which can be reached via the cover when open. The printer accepts cards between 0.5 mm and 0.76 mm thick (20 or 30 mil). The factory setting for card thickness is 0.76 mm.
To adjust card thickness:
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FLEX
12
Follow the installation procedure carefully. All versions of Windows require the user to have administrator rights to install the driver.
2 – PRINTING
INSTALLING THE PRINTER DRIVER
New advanced functions automate complete printer setup after the printer driver has been installed. Your printer comes with a USB stick containing the Edikio Printer Suite, software that includes the Windows printer driver.
The Edikio Printer Suite® is an all-in-one software solution for printer drivers that enriches the user experience by making interaction between the printer and the computer more intuitive.
It is also:
A print center that monitors printers: indicating the printer status, remaining capacity of the ribbon, etc. A powerful tool to support printer setup A notification center that alerts users when their intervention is required A printer maintenance and administration point A series of wizards to guide you through cleaning and update operations, etc. A diagnostic tool
To install the printer driver:
For PC: Insert the Edikio USB stick into your computer and select the printer driver menu. A program will guide you through the entire installation
process.
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NOTE
Connect the Edikio USB cable to your computer when you are prompted by the installation program. For the connection procedure, see the section on Connecting the printer in this chapter.
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FLEX
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MANAGING PRINT SETTINGS
Once the ribbon has been installed, your Edikio printer will adapt automatically to optimize its settings and setup. A management application called Edikio Print Center is available to help you if necessary to change predefined settings.
To access this application:
From the Start button on the bottom left of your screen in the Windows task
bar, select All Programs, Evolis Card Printer, Edikio Printer Suite, Edikio
Print Center.
The application displays all of the Edikio printers installed. Select the desired printer. Right-click the name of the printer, select Properties to access the setup area or double-click the printer name.
Pay attention to the settings defined under the printer driver Properties and do not hesitate to contact your Edikio by Evolis reseller for any advice and assistance before making changes.
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Restart the job.
NOTIFICATIONS AND ALERTS
The Edikio Printer Manager module has an additional function allowing the printer to communicate with the user through notifications. There are several types of notification: ∙ Messages about printer servicing.
∙ Messages and alerts associated with the ribbons, their compatibility with your printer, and the nature of your print requests. ∙ Alerts about problems that have prevented printing.
When the Edikio Printer Manager is active, a small icon is displayed in the bar on the bottom right of your screen:
The color of the icon varies according to the status of the printer: ∙ Green: Printer ready
∙ Orange: Information message issued – printing stopped ∙ Red: Warning message issued – printing stopped ∙ Grey: Printer in Sleep mode, disconnected, or communication interrupted.
When a notification is issued, it is displayed in a window of the following type:
Get additional help from the Evolis
support site (requires an Internet
connection)
Interrupt the print job
The Edikio Printer Manager can be disabled by right-clicking on the icon in the above application, located in the Windows status bar.
Interrupting the Edikio Printer Manager service is not recommended unless there is a conflict with other applications installed on your computer. The Edikio Printer Manager is the best way of monitoring your printer activity effectively from your workstation.
NOTE
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