Evolis Avansia User Manual

Users must observe the copyright regulations applicable in their country. This manual must not be photocopied, translated, reproduced or transmitted, in whole or in part, for any reason and by any electronic or mechanical means whatsoever without the express written consent of the Evolis Card Printer company.

All the information contained in this document is subject to change without prior notice. Evolis Card Printer cannot be held liable for any errors that may be found in this manual, or for any loss or damage arising accidentally or

as a result of dissemination or use of this manual.

Trademarks

is a trademark of Evolis Card Printer. All other trademarks belong to their respective holders.

Warranty

Refer to the warranty notice supplied with your printer for warranty terms and conditions and limitations.

Environmental information – recycling of end-of-life products

The manufacture of the equipment that you have purchased required the extraction and use of natural resources. It may contain materials that are hazardous to health and the environment.

To prevent the dispersal of such materials into our environment and reduce the pressure on our natural resources, we recommend that you use existing collection systems. These systems will appropriately re-use or recycle most of the materials in your end-of-life equipment.

If you need further information on collection, re-use and recycling systems, contact your local or regional waste management body.

Do not hesitate to contact us to nd out more by visiting our website at www.evolis.com or by emailing the following address:

info@evolis.com.

About your new printer

Thank you for choosing an Evolis printer. Using your new printer, you will be able to create a wide variety of high-quality cards and badges which can be printed in various colours

and styles. This printer uses consumables and accessories available from Evolis. For further details, visit our website at www.evolis.com.

Warranty registration

Please register on line at www.evolis.com to receive our special offers and general information. Once on the website, click on Drivers and Support and ll in all the elds, giving in particular the model and serial number found on your

printer.

Getting started

The purpose of this user guide is to guide you, step by step, through your printer and how it works. Take some time to read it in order to better understand your printer and its features, and to save time during installation and use.

As with all Evolis products, a great deal of care has been taken over this manual. Should you nd an error, however, please let us know by

emailing us at info@evolis.com.

Contents

The bookmarks found top left of your screen can be used to navigate between the various sections in this user guide.

Icons

The following icons are used in this manual to highlight important information:

Information providing further details or depth about certain points in the main text.

Indicates that failing to take the recommended action is liable to damage your printer.

This symbol indicates that a video showing the procedure is available on the www.evolis.com website.

Getting started

1-1 Unpacking

Your printer is supplied with several accessories that we ask you to look at closely. This list may vary depending on your location.

The printer is shipped in special packaging designed to prevent any damage in transit. If you notice any visible damage, do not hesitate to contact the shipper and immediately inform your Evolis reseller, who will tell you the procedure to follow.

Evolis takes great care over the quality of its packaging and we ask that you keep this packaging somewhere clean and dry.

You will be asked for the full original packaging (outer box, inner wedges and protective bags) in the event that the printer is returned. If the printer is returned without its original packaging and components are damaged in transit, these components will no longer be covered by the warranty. You will be charged for new packaging for shipping the printer back to you.

Accessories supplied with your printer:

l Mains power cable.

l USB cable.

l Installation and documentation CD-ROM.

l Starter cleaning kit.

l Card output hopper.

If any of these components is missing, please contact your Evolis reseller.

1-2 Operating the printer safely

The following precautions must be observed to assure safe operation of the printer. Also, do not do anything that is not described in this manual. Doing so may cause an unexpected accident.

Installing location

Do not install the printer:

in a damp or dusty location

on an unstable table, on a slant, or any place where there is excessive vibration.

in a location susceptible to rapid uctuations in temperature.

in a location exposed to direct sunlight.

near ammable or explosive materials or heater, stove or other device that produces heat Place the printer away from walls to maintain air ow. Also, maintain at least 30cm (12") of open space above the printer and at least 15cm (6") on each side on the printer. Blocking the vents may cause the printer to overheat and catch re.

Power supply

l Use a dedicated power cable and do not use an extension cord with multiple outlets. l Be sure to remove any dust from the plug and outlet. Humidity produces a micro-current on the surface causing overheating or re.

l Do not damage or modify the Power Cable. Also, do not place heavy objects, pull, or bend excessively.

l Do not plug in or unplug the Power Cable if your hands are wet.

l Ensure a ground wire is connected. When connecting the ground wire, note the following cautions:

Recommended connections for ground wires.

- Outlet ground terminal

- Ground terminals installed as type A, B, or C

- A copper rod 65cm (26") or longer buried in the ground.

Not permitted for ground wires

- Gas piping (risk of re or explosion.)

- Water pipes or taps (water pipes that include plastic piping cannot act as a ground. However, if a water pipe is congured to act as a ground, then connection of a ground wire is permitted.)

- Telephone line ground wires or lightning conductors (danger of high current ow in the event of a lightening strike.)

l Be sure to turn off the power and unplug the plug from the outlet before moving the printer.

l Pull on the plug, not the cable, when unplugging it from an outlet.

l Do not use an under-rated extension cord.

ä Handling

Do not use ammable sprays near the printer. Do not touch anything inside the printer unless specied in this manual.

Do not place heavy items on the printer and do not lean on the printer.

While the printer is operating do not turn off the printer, unplung the power cable, or look inside the printer.

The cooling fan is always running for cooling the inside of the printer. This is not a malfunction.

The printer may cause static, ickering or interrupt reception or televisions or radios if they are too close to the

printer.

The lower part of the Top Cover, the printer internal heat roller section, and the thermal head section get very hot. Ensure you do not touch these three locations.

Security cable

You can prevent theft of the printer by locking it with a wire cable. Use a wire cable that ts the Security cable Slot (0.12’’x0.28’’ (3.00mm x 7.00mm)) to lock up the printer.

1-3 Description of the printer and its functions

1-3a FRONT SIDE OF THE PRINTER

1-3b INSIDE OF THE TOP COVER

1 - Top cover

2 - Control Panel

3 - Front cover

4 - Front cover button

5 - On-off switch

6 - Card output hopper

7 - Card ejection slot

1 - Card input feeder

2 - Feeding roller

3 - Trapdoor cover

4 - Card case lock

b c

1-3c REAR SIDE OF THE PRINTER

1-3d FRONT COVER

1 - Reject slot

2 - Peripheral USB socket 3 - Ethernet socket (Lan cable port )

4 - Port for enhancing function

5 - Security cable slot

6 - Power cable socket

7 - Filter

1 - Card feeding wheel

2 - Reverse feeding wheel

3 - Cleaning roller

4 - Cleaning tape cassette

5 - Reverse wheel

6 - Ink ribbon cassette 7 - Transfer lm cassette

8 - Key holder

Â Ã Ä Ç

b c

(OPTION)

(PC)

(10/100)

RS-232C(PC) RS-232C(OPTION)

1-4 Installation

1-4a CONNECTING THE OUTPUT HOPPER

Insert the hooks of the provided Card output hopper to the holes by the Card Ejection Slot.

The output hopper is delivered with the printer. Plug it before using the printer.

250

max

1-5 Installation

1-5a CONNECTING THE REJECT BOX

Insert the hooks of the provided Card reject box to the holes.

The reject box is delivered with the printer with encoding options. Plug it before using the printer.

max

1-5b CONNECTING THE PRINTER

Connection to the power supply

The printer must be connected to a properly protected and earthed electrical installation.

FI: Laite on liitettävä suojamaadoitus koskettimilla varustettuun pistorasiaan. NO: Apparatet må tilkoples jordet stikkontakt. SE: Apparaten skall anslutas till jordat uttag.

This is a Class B device. This equipment are intended for a use un residential environments but may alose be used in a non residential environments. The residential environment is an environment where the use of broadcast radio and television receivers may be expected within a distance of 10 meters from where this product is used.

Plug the power cable connector into the printer.

Next, plug the end of the power cable into an earthed power socket.

Power up the printer by switching the switch to ON.

[Initializing...] appears on the LCD, the operating indicator turns blue and [Ready] appears. If the LED indicator turns

orange/blinks refer to the troubleshooting section.

Before attempting any maintenance, always ensure that the power switch is in the OFF position and that the power cable is unplugged. For your personal safety, ensure that both the switch and cable remain easy to access, especially in the event of an emergency.

To save energy, the heater will automatically turns off after 1 hour of inactivity. For more information please see the Reduce printer power consumption 4-5 section of this manual.

Connecting the USB cable

Under no circumstances you must connect the USB data cable before the end of the installation of the printer driver.

Refer to the section on printer driver installation for further details, and follow the instructions carefully.

1-5c RIBBONS AND FILMS

Evolis High Trust® ribbons and films optimise your printer’s operation and avoid causing damage to it. The use of ribbons or films from

other suppliers is liable to damage your printer and voids the manufacturer’s warranty for the printer. For optimum print quality, Evolis recommends that the printer is fully cleaned every time the ribbons and lms are changed. See the

Servicing and Maintenance section of this manual.

The ink ribbon type is automatically recognized by the printer.

There are two types of ribbons in the printer:

l Ink ribbons intended for the printing module, identiable from their purple cores. l Transfer lms intended for the Retransfer module, identiable from their charcoal cores.

For optimum print and Retransfer quality, Evolis recommends that the printer is fully cleaned every time the ribbons are changed. This is left to the judgement of users, who will nonetheless take care to comply with the mandatory cleaning cycles in order to keep the equipment in full working condition (see the Maintenance section).

Changing the ink ribbon

Before changing the ink ribbon you have to know about the Evolis electronic key which is delivered with every color ribbon.

You will have to install the ribbon rst and then install the key inside the printer as demonstrated below.

The electronic key is equipped with a RFID tag which communicates with an electronic board inside the printer. Without

this key, the printer will not print.

When installing the electronic key, the Avansia printer instantly identies the type of ribbon without user intervention. The process is

automated from end to end.

With this recognition system you will know exactly how much of the ribbon capacity is remaining, as this information is readily available from the Printer Driver on the PC. Similarly, when the ribbon is nearing its end, an alert is displayed on-screen. This helps in estimating the subsequent print jobs possible, and you can ensure not running out of ribbon during the card personalization process.

Ê Ë

Fitting the ink ribbon

To t a ink ribbon in the printing module, please proceed as follows:

Open the front cover.

Remove the ink ribbon cassette.

Load new ink ribbon in the cassette. Insert the spool spindle into the feed site (purple) holder. Unwind and load into the

shaft as shown. Finally, insert the spool spindle into the winding side holder, inserting the bottom first.

Take up the ink ribbon slack. Turn the wheel as shown and take up the ribbon slack.

Insert the ink ribbon cassette until a «click» is heard.

Put the Evolis electronic key in the key holder like shown page 13.

Close the front cover.

Press the SET Key, when [Push SET Key] appears on the LCD.

When placing the ink ribbon down, prevent contamination adhering by placing it with the handle of the bottom. If the ribbon is cut, carefully cut the ribbon with scissors. Use cellophane tape to join the ribbon. Then go back to the step

Ê Ë



Changing the Transfer film

The transfert unit includes parts heated to high temperatures. Be careful not to put your fingers inside the

module. Follow the safety instructions.

Open the printer cover.

Remove the Transfer lm cassette.

Push down the pin on the top of the Transfer film cassette.

Load Transfer film in the cassette. Insert the spool spindle into the feed side (grey) holder.Unwind and load onto the shaft

as shown. Finally insert the spool spindle into the winding side holder, inserting the bottom rst.

Attach the pin on top of the Transfer lm cassette.

Ê Ë

Take up the Transfer lm slack. Turn the wheel at right and take up the lm slack.

Insert the Transfer lm cassette into the printer until a click is heard.

Close the front cover.

Press the SET key when [Push SET Key] appears on the LCD.

When placing the Transfer lm down, prevent contamination adhering by placing it with the handle of the

bottom.

If the lm is cut, carefully trim the cut section with scissors. Use cellophane tape to join the lm. Then go back to

step

page 15.

Ï Ð Ñ

Replacement of the Cleaning Roller

An adhesive cleaning roller is delivered with the Transfert lm, it has to be installed each time you change the lm.

Open the front cover.

Remove the cleaning tape cassette.

Lift up the tape spindle.

Remove the used cleaning tape.

Insert the new tape and return the tape spindle.

Insert the cleaning tape cassette.

Close the front cover.

When [Push SET key] appears on the screen, press the SET Key.

Ê Ë

ÍÌ

Î ÑÐ

1-5d CARDS

For optimum quality, the cards used must be ISO 7810 certied.

Use only the card types recommended by Evolis. Do not touch the printable surface of the cards in order to preserve print quality. Keep your cards protected from dust.

Do not use cards previously printed with this or any other card printer. Do not use transparent cards, wet cards, cards mixed with glass, metallic or other foreign objects. Do not use cards coated with oil or other foreign matter.

Do not use cards that have been damaged, folded, embossed or dropped on the oor

The printer accepts PVC, PET-F, PET-G, PC, ABS cards of 0.76mm (30mil). For optimum quality, the cards used must meet the ISO 7810 standard.

There are several types:

l Blank cards

l Magnetic strip cards

l Contact smartcards

l Contactless smartcards

l Magnetic strip smartcards

l Pre-printed cards

The Retransfer process requires cards to be heated to high temperatures, and they may become slightly warped under the effect of

the heat and the stress exerted by the lm as it cools.

Evolis recommends the use of cards specially designed for Retransfer purposes. For more information, please contact your Evolis reseller who will advise on your choices.

Be extremely careful to ensure that magnetic strip cards and contact smartcards are properly positioned in the card feeder. The encoding option will fail if cards are not inserted in the right direction.

Card (F

ront

Surface)

Cards orientation

The printing side of the card is the surface on the front side of the card feeder (see pictures Ê, Ë, Ì)

The magnetic strips of the magnetic cards need to be facing the back side of the card feeder to be encoded (see picture

)

l Pre printed cards (Front surface)

Front side of the card feeder Front side of the card feeder

Front side of the card feeder

l Contact smartcards (Front surface)

l Magnetic strips cards (Front surface + Rear surface)

Ê Ë

Adjusting card thickness

The printer accepts card thickness of 0.76mm (30mil). However depending on card thickness tolerance, it may be necessary to ajust it

manually. The card thickness gauge is underneath the card feeder.

Adjusting card thickness please proceed as follows:

Open the printer cover.

Remove the card feeder from the printer as shown.

Open the cards feeder and remove the cards.

Return the feeder and adjust the thickness of the cards used by moving the wheel from right to left

Put the cards back into the feeder and put back the feeder into the printer.

Close the top cover of the printer.

Ë ÌÊ

Card Retainer

Align wheel with Marks

Loading the cards

Open the top cover and open the card feeder as shown.

Adjust the gauge setting to match the thickness of your cards

Hold the card retainer lever with your fingers and pull it right out.

 Insert the cards in the feeder as indicated, with the side to be printed facing to the left.

Return the card retainer.

Close the top cover.

Load cards in order to start from the right side of the card feeding When printing starts the right-most card is pulled into the printer. You can load card manually, one by one.

Align wheel with Marks

Lock Lever

Roller

Rubber

Card Case

Card Retainer

Removing printed cards

Once the print and/or encoding cycle is complete, cards are delivered by default into the output hopper found on the left of the device. The hopper has a maximum capacity of approximately 250 cards.

Users can select from three methods to collect cards from the output hopper:

Front side of card visible – First card at bottom of stack

l Rear side of card visible – First card at top of stack

To do so, please follows the instructions below:

Switch from Normal Mode to User mode (see section 4-1b).

Press the t Key until [Card Setup] is displayed, then press the SET Key. Ì

Press the t Key until [Card Eject Side] is displayed, then press the SET Key. Í Change the settings by using the t/s Keys, then press the SET Key.

NOT SPECIFIED: The rear surface of cards to output cannot be set. Depending on the details of printing, the orientation that will print the most quickly is automatically selected. The front face of the card faces down for single-sided printing, and faces up for doublesided printing. UP: The card is output with its front surface upwards. DOWN: The card is output with its front surface downwards.

The factory default setting is [NOT SPECIFY]

The method

can also be set via the printer driver.

Optimizing transfer conditions

In order to optimize the transfer quality you can change the Retransfer settings according to your card type.

Thanks to the LCD Panel or the printer driver you can select the card type, then the transfer speed and the transfer temperature.

Switch from Normal Mode to User Mode (see section 4-1b).

Press the Key until [Card Setup] is displayed. Press the SET Key.

Confirm that [Card Type] appears. Press the SET Key.

Change the settings by using the t/s Keys:

PVC (0.76mm) PET(0.76mm) PET-G -0.76mm) If [CARD 1-3] is selected, use the t/s Keys and the SET Key to select the transfer speed and transfer temperature:

l left value: transfer speed.

The higher the value, the higher the transfer speed is fast.

l Right value: transfer temperature.

The higher the value, the higher the transfer temperature is hot.

The factory default setting is [PVC 30mil/0.76]. The factory default transfer speed for [CARD 1-3] is set to [35mm/s].

Rejected card management

Your printer is equipped with a reject slot, the purpose of which is to separate correctly customised cards from incorrect cards. Incorrect cards are automatically ejected from the slot at the right of the printer.

It is possible to switch the Card ejection slot. To do so, please follows the instructions below:

Switch from Normal Mode to User mode (see section 4-1b).

Press the t Key until [Card Setup] is displayed, then press the SET Key.

After using the t/s Keys to switch between [Std card exit]/[Err card exit], press the SET Key.

Change the settings by using the t/s Keys, then press the SET Key.

The factory default is set so that correctly printed cards are output from the card ejection slot (Left), and cards with errors are output from the reject slot (Right).

Card Type

Std card exit LEFT SIDE

Err card exit RIGHT SIDE

SET

Std card exit

LEFT SIDE

SET

Err card exit

RIGHT SIDE

Printing

The information about the procedures described in this section refers to a Windows XP environment.

2-1 Installing the print driver

Conguration of the printer and its driver is a very important step and requires very special care. In fact, inappropriate settings are a

factor having a negative impact on the quality of card customisation. It is therefore essential to proceed in stages, changing settings only when you are completely sure. Evolis offers the option to revert to the factory settings at any time if the adjustments made do not give the expected results.

Your printer is delivered with a DVD containing the print drivers for Windows.

To install a print driver, insert the DVD into your computer and select the print driver menu. A program will guide you through the entire installation process.

Do not connect your USB cable to your computer until prompted to do so by the installation program. For the connection procedure, see the section on Connecting the Printer.

Follow the installation procedure scrupulously. It requires administrator rights to install the driver.

+ 56 hidden pages

Evolis Avansia User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual