EverFocus EHN7360 User Manual

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EAN7360 EHN7360 EZN7360

Star Light Outdoor IR Network Camera EAN7360 / EHN7360 / EZN7360

Ultra Low Light Network Camera, 3-Megapixel

User’s Manual

Release Date: May, 2017

Page 2

Disclaimer

All the images including product pictures or screen shots in this document are for example

only. The images may vary depending on the product and software version. Information

contained in this document is subject to change without notice.

any form or by any means without written permission of the EverFocus Electronics

Corporation.

EverFocus

12F-1, No.79, Sec. 1, Shin-Tai Wu Road,

Hsi-Chih, New Taipei City, Taiwan

TEL: +886 2 2698 2334

FAX: +886 2 2698 3943

www.everfocus.com.tw

May, 2017

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About this document

All the safety and operating instructions should be read and followed before the unit is operated. This

manual should be retained for future reference. The information in this manual was current when

published. The manufacturer reserves the right to revise and improve its products. All specifications are

therefore subject to change without notice.

Regulatory Notices

FCC Notice "Declaration of Conformity Information"

This equipment has been tested and found to comply with the limits for a Class

A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable

protection against harmful interference in a residential installation. This equipment generates, uses and

can radiate radio frequency energy and, if not installed and used in accordance with the instructions,

may cause harmful interference to radio communications. However, there is no guarantee that

interference will not occur in a particular installation. If this equipment does cause harmful interference

to radio or television reception, which can be determined by turning the equipment off and on, the user

is encouraged to try to correct the interference by one or more of the following measures:

- Reorient or relocate the receiving antenna.

- Increase the separation between the equipment and receiver.

- Connect the equipment into an outlet on a circuit different from that to which the receiver is

connected.

- Consult the dealer or an experienced radio/TV technician for help.

Warning: Changes or modifications made to this equipment, not expressly approved by EverFocus or

parties authorized by EverFocus could void the user's authority to operate the equipment.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

(1) This device may not cause harmful interference, and

(2) This device must accept any interference received, including interference that may cause undesired

operation.

EverFocus Electronics Corp.

12F-1, No. 79, Sec. 1, Shin-Tai Wu Rd.,

Hsi-Chi, New Taipei City, Taiwan

The POLESTAR Series camera complies with CE and FCC.

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Precautions

1. Do not install the camera near electric or magnetic fields.

Install the camera away from TV/radio transmitters, magnets, electric motors, transformers and

audio speakers since the electromagnetic fields generated from these devices may distort the video

image or otherwise interfere with camera operation.

2. Never disassemble the camera beyond the recommendations in this manual nor introduce

materials other than those recommended herein.

Improper disassembly or introduction of corrosive materials may result in equipment failure or other

damage.

3. Try to avoid facing the camera toward the sun.

In some circumstances, direct sunlight may cause permanent damage to the sensor and/or internal

circuits, as well as creating unbalanced illumination beyond the capability of the camera to

compensate.

4. Keep the power cord away from water and other liquids and never touch the power cord with wet

hands.

Touching a wet power cord with your hands or touching the power cord with wet hands may result in

electric shock.

5. Never install the camera in areas exposed to oil, gas or solvents.

Oil, gas or solvents may result in equipment failure, electric shock or, in extreme cases, fire.

6. Cleaning

For cameras with interchangeable lenses, do not touch the surface of the sensor directly with the

hands. Use lens tissue or a cotton tipped applicator and ethanol to clean the sensor and the camera

lens. Use a damp soft cloth to remove any dirt from the camera body. Please do not use complex

solvents, corrosive or abrasive agents for cleaning of any part of the camera.

7. Do not operate the camera beyond the specified temperature, humidity or power source ratings.

Use the camera at temperatures listed in the specification, and humidity between 20% and 80%; this

device is not rated as submersible. The input power source is 12VDC / 24VAC~ / PoE. Be sure to

connect the proper + / - polarity and voltage, as incorrect polarity or too high a voltage will likely

cause the camera to fail, and such damage is not covered by the warranty. The use of properly fused

or Class 3 power limited type supplies is highly recommended.

8. Mounting

Use care in selecting a solid mounting surface which will support the weight of the camera plus any

wind, snow, ice or other loading, and securely attach the camera to the mounting surface using

screws and anchors which will properly support the camera. If necessary (e.g. when mounting to

drop ceilings) use a safety wire to provide additional support for the camera.

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CONTENTS

1. Introduction ................................................................................................................................. 1

2. Physi c al Description .................................................................................................................... 2

2.1. Dimensions ....................................................................................................................................... 4

3. Featur es ........................................................................................................................................ 5

4. Installation ................................................................................................................................... 6

4.1. Packing List ....................................................................................................................................... 6

4.2. Optional Accessory .......................................................................................................................... 8

4.3. I/O Terminal Block & Basic Connection ........................................................................................... 9

4.1. Basic Installation ............................................................................................................................ 12

5. Accessing the Camera ............................................................................................................... 23

5.1. Checking the Dynamic IP Address .................................................................................................. 23

5.2. Settings for Microsoft Internet Explorer ........................................................................................ 27

5.3. Connecting the Camera to the Network ........................................................................................ 31

5.4. Live View Window .......................................................................................................................... 33

6. Quick Setup Panel ..................................................................................................................... 35

6.1 Streaming ....................................................................................................................................... 35

6.2 Camera ........................................................................................................................................... 36

6.3 Lens CTRL ....................................................................................................................................... 37

6.4 Account .......................................................................................................................................... 37

7. Syst em ........................................................................................................................................ 38

7.1. System Settings .............................................................................................................................. 39

7.1.1. Network ................................................................................................................... 39

7.1.1.1. IP Settings ................................................................................................. 39

7.1.1.2. Multicast Settings ..................................................................................... 41

7.1.1.3. DDNS Settings .......................................................................................... 42

7.1.1.4. RTSP Settings ............................................................................................ 44

7.1.2. Date / Time .............................................................................................................. 44

7.1.2.1. Date/Time Settings .................................................................................. 44

7.1.3. Storage ..................................................................................................................... 45

7.1.4. Display and Overlay .................................................................................................. 46

7.1.5. System Maintenance ................................................................................................ 47

7.1.5.1. Upgrade Firmware ................................................................................... 47

7.1.5.2. Auto Reboot ............................................................................................. 47

iii

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7.1.5.3. Restore ..................................................................................................... 48

7.1.5.4. Configuration Back up .............................................................................. 48

7.1.6. System Information .................................................................................................. 49

7.1.7. User .......................................................................................................................... 50

7.1.8. Serial Communication .............................................................................................. 51

7.1.9. Local Settings ........................................................................................................... 52

7.2. Camera Settings ............................................................................................................................. 53

7.2.1. Streaming and Audio................................................................................................ 53

7.2.1.1. Audio Settings .......................................................................................... 53

7.2.1.2. Stream Settings ........................................................................................ 54

7.2.1.3. Privacy Mask Settings ............................................................................... 56

7.2.1.4. ROI Settings .............................................................................................. 57

7.2.2. Camera ..................................................................................................................... 58

7.2.3. Image ........................................................................................................................ 60

7.3. Event Settings ................................................................................................................................. 62

7.3.1. Event ........................................................................................................................ 62

7.3.1.1. Motion Settings ........................................................................................ 62

7.3.1.2. Tamper Detection Settings ....................................................................... 64

7.3.1.3. Alarm Input .............................................................................................. 64

7.3.1.4. Exception Settings .................................................................................... 66

7.3.1.5. Continuous ............................................................................................... 67

7.3.2. Notification .............................................................................................................. 69

7.3.2.1. Email Settings ........................................................................................... 69

7.3.2.2. FTP Settings .............................................................................................. 70

7.4. Search and Play .............................................................................................................................. 72

7.4.1. Playback ................................................................................................................... 72

7.4.2. System Log ............................................................................................................... 73

8. Upgr ading Firmware Using IP Uti l ity ...................................................................................... 74

9. Spec i f ications ............................................................................................................................. 76

10. Troubleshooting ........................................................................................................................ 78

Appendix ............................................................................................................................................ 79

A. Tested Card Brands ......................................................................................................................... 79

B. Enabling the Multicast Function .................................................................................................... 79

C. RTSP URL Syntax ............................................................................................................................. 81

D. Setting up Port Forwarding Function ............................................................................................. 81

E. Setting up DDNS Function .............................................................................................................. 83

F. Default Network Ports ................................................................................................................... 86

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EAN7360 / EHN7360 / EZN7360

Operating System

Windows 7 (32 and 64-bit) or above

CPU

Intel Core i5 CPU @ 2.0GHz (or equivalent AMD) or higher (Intel Core i7 CPU @ 3.4GHz recommended)

Graphic Card

512MB RAM graphic cards (or equivalent on-board graphic cards)

RAM

 2GB or more (8GB recommended)  Additional HD space depends on required local storage of video files,

100 Mbps network card.

Software

 DirectX 9.0c  Explorer 11 or later, Chrome (Windows version 44 and earlier), Firefox

version 50 and earlier, EverFocus Browser

Note: For using the Internet Explorer, some settings are required. Please refer to 5.2 Settings for

Microsoft Internet Explorer.

1. Introduction

The POLESTAR 3-megapixel series H.265 low light IP camera provides 30fps at 2048 x 1536 viewing

resolution. Adopted with a SONY progressive CMOS image sensor, the series features high sensitivity

characteristics that enable the IP camera to perform clear color images with less image noise even in the

starlight or moonlight environment. The Wide Dynamic Range (WDR) function on the other hand enables

the IP camera to provide clear images even under back light circumstances where intensity of illumination

can vary excessively.

The POLESTAR 3-megapixel series supports dual streams from H.265, H.264 or MJPEG compression formats.

In same resolution, the H.265 provides higher compression efficiency and lower bitrate comparing with

H.264 codec, allowing more efficient bandwidth and data storage usage.

Featured with a motorized zoom & auto focus lens, EHN7360 / EZN7360 can provide the desired field of

view with superior video quality in precise focus. Equipped with a P-Iris, the EHN7360 / EZN7360 is capable

of controlling the best iris position automatically and precisely in varying lighting conditions, expanding the

focus area of the images and meanwhile improves the image sharpness. Featured with a weather-proof

(IP68) and vandal-proof (IK10) housing, EHN7360 / EZN7360 meets a wide variety of needs for outdoor

surveillance.

The POLESTAR 3-megapixel series has a built-in micro SDHC card slot. Except 12VDC and 24VAC power

supply, the IP camera also supports Power over Ethernet (IEEE 802.3af), which eliminates the need for

power cables and thus reduce the installation costs. The series conforms to ONVIF for compatibility with

other network video devices. You can also use EverFocus Mobile applications to remotely view the live

views of the cameras through your iOS or android handheld devices; or use EverFocus CMS to remotely

manage multiple IP devices connected on the network.

System Requirement

Before installing, please check that your computer meets the following system requirements.

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EAN7360 / EHN7360 / EZN7360

2 6 71

1210 11 13

984

No.

Item Name

Descriptions

Auto Iris Lens Connector

Plug the iris control cable to the connector.

Microphone

One built-in microphone.

Light Sensor

Detects lights.

Ethernet / PoE

Connects to a 10BASE-T / 100BASE-TX Ethernet or PoE.

Power LED

After powering the camera, the power LED will be lit in red.

DC 12V Port

Connects to 12VDC power.

Alarm

Connects to I/O devices (see 4.3 I/O Terminal Block & Basic

Connection for more details).

Audio In

Connects to microphones (In) / Speakers (Out). Note that the audio

input / output features a line 3.5mm jack (TRS). Be sure to prepare

microphones / speakers with TRS connector (see TRS Connector image

below). Also, microphones / speakers with a (built-in) amplifier and

external power supply are required.

Audio Out

AC 24V Port

Connects to 24VAC~ power.

Micro SD / SDHC Card Slot

Insert a micro SD / SDHC card to store recording data.

Video Out

Connects to a portable monitor using the supplied BNC cable for

testing the camera view during initial installation.

USB

USB slot is currently reserved.

Reset Button

Press and hold the button for 6 seconds to reset all configurations to

factory default.

2. Physical Description

EAN7360

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EHN7360

Camera Module

No.

Item Name

Descriptions

Cable Gland

Equipped with three plugs inserted in the cable conduits for

waterproofing.

Terminal Block

A 16-pin terminal block. See 4.3 I/O Terminal Block & Basic

Connection.

LAN / PoE

Connect to a 10/100 Ethernet or PoE.

Micro SD / SDHC Slot

Insert a micro SD / SDHC card (see Appendix for tested card brands).

Reset Button

Press and hold the Reset Button for 10 seconds to reset all

configurations to the factory default settings.

IR LEDs

33 IR LEDs for infrared illumination in night vision applications.

Lens

Vari-focal lens, Auto Focus, 3.3-10mm, F1.3, P-IRIS.

Light Sensor

Detects lights.

EAN7360 / EHN7360 / EZN7360

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EZN7360

118.10mm/4.65" 68.30mm/2.69"

56.40mm/2.22"

4 5 63

No.

Name

Description

Micro SD / SDHC Slot

For inserting a micro SD / SDHC card.

Reset Button

Resets all configurations to the factory default settings. Press and hold

the Reset Button for 5 seconds.

IR LEDs

44 IR LEDs for infrared illumination in night vision applications.

Lens

3.3 – 10 mm, auto focus, varifocal, F1.3 – 360C.

Light Sensor

Detects lights.

Sunshield

Protect the camera from the direct rays of the sun.

EAN7360 / EHN7360 / EZN7360

2.1. Dimensions

EAN7360

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EHN7360

EZN7360

EAN7360 / EHN7360 / EZN7360

3. Features

 SONY progressive CMOS image sensor  Max. video resolution 2048 x 1536, up to 30fps  Motorized 2.8-8.5mm / 3-10mm lens to capture the desired field of view (EHN7360 / EZN7360)  One push auto focus for remote image adjustment (EHN7360 / EZN7360)  P-IRIS lens with a stepping motor for exact positioning to improve the IRIS performance

(EHN7360 / EZN7360)

 Dual Streams from H.265, H.264 and M-JPEG  Ultra low light  True Day/Night function  3D Noise Reduction for Low-light Conditions (3DNR)  Extended IR range of up to 30m / 98.4ft. (EHN7360 / EZN7360)  Smart IR function eliminates overexposure problems (EHN7360 / EZN7360)  Wide dynamic range function (WDR)

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EAN7360 / EHN7360 / EZN7360

 EAN Series Camera (lens not included) x 1

 Software CD x 1

 Quick Installation Guide x 1

 Tool Packet x 1 (contains the following items)

- C-Mount Lens Adapter

- Video Test-Out Cable (BNC)

- Hexagon Wrench

- Power Pigtail Cable

- 2 MAC Address Stickers

- ¼ -20 UNC Thread Mounting Bracket and 2 Screws

- Two-Pin Terminal Block (24VAC~)

 Two-way audio  Defog function supported  RS-485 supported  Alarm I/O supported  Micro SD card supported  Triple power inputs supported: PoE / 12VDC / 24VAC~  IP68 water proof and IK10 vandal resistance (EHN7360 / EZN7360)  EverFocus MobileFocus / MobileFocus Plus apps (iOS and Android)  EverFocus Genie XMS CMS  ONVIF profile S compliant

4. Installation

4.1. Packing List

Please check that there is no missing item in the package before installing.

EAN7360

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EAN7360 / EHN7360 / EZN7360

 EHN Series Camera x 1

 Desiccant Bag x 2

 MAC Address Sticker x 2

 Power Pigtail Cable x 1

 Plastic Bag x 1 (which contains the below items)

 Torx Screwdriver x 1

- Hexagon Screw x 4

 RJ-45 Connector x 1

- Phillips Screw x 4

 Base Plate x 1

- Screw Anchor x 4

 Inner Paper x 1

- Rubber Ring x 1 (replace the old rubber ring around

 Software CD x 1

the lens only when it is damaged)

 Quick Installation Guide x 1

 EZN Series Camera x 1

 Power Pigtail Cable x 1

 Cable Gland Kit x 1 (connect to the

 Plug x 1 (inserting to the Quick Mounting Ring for

LAN/PoE cable for waterproofing)

through-the-wall installation)

 Quick Mounting Ring x 1

 Software CD x 1

 MAC Address Sticker x 2

 Quick Installation Guide x 1

 Mounting Kit x 1

- Long Screw x 4 (for attaching the Quick Mounting Ring to the mounting surface)

- Short Screw x 4 (for connecting the camera base to the Quick Mount Ring)

- Screw Anchor x 4 (in conjunction with Long Screw)

- Hexagon Wrench x 1 (for adjusting the camera position)

- Thinner Hexagon Wrench x 1 (for removing the Sunshield)

- Desiccant Bag x 1

Note:

1. Equipment configurations and supplied accessories vary by country. Please consult your local

EverFocus office or agents for more information. Please also keep the shipping carton for

possible future use.

2. Contact the shipper if any items appear to have been damaged in the shipping process.

EHN7360

Please check that there is no missing item in the package before installing.

EZN7360

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EAN7360 / EHN7360 / EZN7360

IP Sidekick

 IP Sidekick - ESK1000

Using it for installation, you do not need to pre-configure the IP address

or to use an additional monitor to check and adjust all the IP cameras.

The product can assign an IP address to the camera, then you can

connect and check the camera live view using EverFocus mobile App EF

Sidekick. For details about IP Sidekick, please refer to the IP Sidekick –

ESK1000 User’s Manual.

PoE Switch

 EverFocus 5 / 8 / 16 /

24 Ports PoE Switch

5 Ports: ES0501-40

8 Ports: ES0812-31 / ES0802-41

16 Ports: ES1625-31 / ES1645-51

24 Ports: ES2426-31 / ES2446-51 / ES2448-62

Brackets

 BA-EZN

Bracket for Box Type Cameras (For EAN7360)

Max. Load: 990g / 2.18lb

Dimensions: 137 x 105.5 x 105mm / 5.39" x 4.15" x 4.13"

Aluminum

 Adapter Plate

One Adapter Plate with 4 Screws (For EHN7360)

The Adapter Plate is designed for wiring the cables through the bottom

of the camera case.

 EPTZ-PLM

Pole Mount Bracket (For EHN7360)

Dimensions:

Ф155mm / 6.1” (max)

Ф90mm / 3.54” (min)

Stainless Steel

 BA-EHD+

L-Shaped Mounting Bracket (For EHN7360)

To prevent the camera from being damaged by direct sunlight, it is

strongly recommended to use the L-Shaped Mounting Bracket to mount

the camera to the wall.

4.2. Optional Accessory

You can use the optional accessories to expand the capabilities and versatility of the camera. Please

contact your dealer for more information.

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EAN7360 / EHN7360 / EZN7360

1 2 3 4 5 6

Pin Assignment

No.

Function

No.

Function

No.

Function

Alarm COM (-)

Alarm Input (+)

RS-485+

Alarm Output (+)

Digital GND (-)

RS-485-

4.3. I/O Terminal Block & Basic Connection

EAN7360

1. Use a standard network cable to connect the camera to the network.

2. Connect the camera to power using one of the following methods:

 Connect the camera to a 12VDC power source using the supplied Power Pigtail Cable.  Connect the camera to a 24VAC~ power source using the supplied Two-Pin Terminal Block.  Using the PoE function and the power will be provided over the network cable.

3. Optionally connect the camera to a monitor using the supplied video Test-Out BNC cable.

4. Optionally connect the camera to the speakers and microphones. Note that the audio input /

output features a line 3.5mm jack (TRS). Be sure to prepare speakers / microphones with TRS

connector. Also, speakers and microphones with a (built-in) amplifier and external power supply

are required. You can also use the built-in Microphone on the front panel of the camera (See 2.

Physical Description for more details).

5. Optionally use the I/O terminal block to connect the camera to the alarm in / out and RS-485

devices.

6. Optionally insert the micro SD card into the card slot.

After powering the camera, the power LED will be lit in red and you can access the live view and adjust

the image clarity.

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EAN7360 / EHN7360 / EZN7360

Note:

1. You can unplug the terminal block from the camera module for easier wiring.

2. Microphones and speakers with a (built-in) amplifier and external power supply are required.

3 2 16 5 49 8 712 11 1016 15 14 13

Camera Module

No.

Functions

No.

Functions

12 VDC Input

Audio Output (Line-out)

Digital GND

Audio GND

Alarm Out

Alarm Output (+)

CVBS Output

Alarm COM (-)

Digital GND

Alarm In

Alarm Input (+)

AC24V+

Digital GND (-)

AC24V-

Audio Input (Line-in)

RS485_A

Audio GND

RS485_B

EHN7360

The I/O terminal block, located on the camera module, can be used to develop applications for alarm

input and output, two-way audio, TV-output or a variety of other functions.

Pin Assignment

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EAN7360 / EHN7360 / EZN7360

12VDC Input

LAN / PoE Cable

Audio Input (TRS Line-in) (Pink)

Audio Output (TRS Line-out) (Green)

Cable Assembly

Gray: CVBS OUT White: 24VAC+ Light Green: 24VACBrown: RS485_A Black: RS485_B

Yellow: GND Green: Alarm OUT Pink: Alarm COM Purple: Alarm IN

EZN7360

The Cables provide connections for Network, GND, CVBS output, power, audio input / output and alarm

input / output. Note that the audio-in / out cable features a line 3.5mm jack (TRS). Be sure to prepare

microphones / speakers with TRS connector (see TRS Connector image below). Also, microphones /

speakers with a (built-in) amplifier and external power supply are required.

To activate the Audio function, the Enable must be checked. See 7.2.1.1 Audio Settings in the User’s

Manual.

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EAN7360 / EHN7360 / EZN7360

C-Mount Lens Adapter

DC Auto Iris Lens Connector

Focus Screw

Zoom Screw

C-Mount Lens:

1. Remove the cover cap from the camera body.

2. Install the lens into the camera body using the

supplied C-mount lens adapter.

3. Adjust the lens using the Focus / Zoom Screws.

Note: Installing a C-mount lens without the C-mount lens adapter may damage the camera sensor.

4.4. Basic Installation

Follow the steps below for mounting and wiring the camera.

EAN7360

You can install either a CS-Mount or a C-Mount lens into the camera. It is recommended to use a lens

with aperture ratio of F/1.2 or smaller. Please refer to the following reference steps.

If you are using a DC Auto Iris lens:

1. Remove the cover cap from the camera body.

2. Install the lens into the camera body.

3. Connect the DC cable to the DC Auto Iris Lens Connector.

4. When making final focus adjustment, place the ND filter (not supplied in the package) in front of

the lens to force the lens iris to open, and then adjust the lens using the Focus / Zoom Screws.

5. Lock the Focus Screw and then remove the ND filter.

CS-Mount Lens:

1. Remove the cover cap from the camera body.

2. Install the lens into the camera body.

3. Adjust the lens using the Focus / Zoom crews.

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EAN7360 / EHN7360 / EZN7360

Top Mount

Bottom Mount

Top / Bottom-Mount:

You can use the supplied mounting bracket and

screw it on the top of the camera body to suspend

the camera, or on the bottom of the camera body to

support the camera.

EHN7360

Important Notice for the Installation

If you want to mount the camera on the wall where direct sunlight may occur, it is strongly

recommended to mount the camera using the L-Shaped Mounting Bracket to prevent the camera from

being damaged by direct sunlight. Please refer to the Quick Installation Guide of L-Shaped Mounting

Bracket for more details.

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EAN7360 / EHN7360 / EZN7360

Base Plate

Wiring Box

Circle Plate

Camera Case

To mount the camera to the wall and connect the cables to the related devices:

1. Unscrew the four screws and remove the cover from the camera.

2. Screw the Base Plate to the Wiring Box using the supplied four Phillips Screw.

If you want to wire the cables through the bottom of the Camera Case, follow the steps below:

a. Remove the Circle Plate on the bottom of the Camera Case. You can simply loosen the Circle

Plate using a coin.

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EAN7360 / EHN7360 / EZN7360

Cable Gland

Camera Case

Base Plate

Wiring Box

Adapter Plate

Base Plate

Camera Case

b. Loosen and remove the Cable Gland from the Camera Case. Screw the Cable Gland to the

hole on the bottom of the Camera Case.

c. Screw the Circle Plate to the side hole on the Camera Case.

d. Screw the Adapter Plate between the Base Plate and Wiring Box.

3. Screw the Camera Case back to the Base Plate using the supplied four Hexagon Screws.

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EAN7360 / EHN7360 / EZN7360

Screw BodyScrew Cap

Stopper Claw

Plug

Stopper

Adjustment Ring(s)

Cable Gland

Screw Cap

 Transparent x 5 (1 mm thickness)

 Black x 1 (0.5 mm thickness)

Plug

Stopper

Cable Conduit

Slitted Cable Conduit

4. Insert the network / PoE cable or the additional cables through the Cable Gland. Up to three

cables can be inserted. Note that except the network / PoE cable, additional wires have to be

bundled into a cable with diameter ranging from 5.3mm to 6.4mm (see Steps below).

a. Keep the supplied 6 Adjustment Rings for waterproofing.

b. Remove the Plug(s) from the Stopper (depends on the number of cables inserted). One

Cable Conduit can only be inserted with one cable.

c. Insert the network / PoE cable through the Cable Conduit, if your network / PoE cable

already has a RJ-45 connector, then you can use the Slitted Cable Conduit.

d. Optionally insert the additional wires, such as power (if you want to power the camera

through a 12 VDC power source), alarm and audio cables, through the other Cable Conduit.

Note that one Cable Conduit can only be inserted with one cable. The Cable Conduit has

been tested to support cable diameter between 5.3mm and 6.4mm. Please refer to the

image below to bundle the lose wires before inserting to the Cable Conduit.

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EAN7360 / EHN7360 / EZN7360

e. Tighten the Screw Cap all the way to the Adjustment Ring(s).

Due to the variable cable diameters, for better waterproofing, it is strongly recommended

that you apply silicon sealants to the inner Screw Cap.

5. Connect the network / PoE cable to the LAN / PoE port on the camera module.

If you have difficulty connecting the network cable to the LAN / PoE port on the camera module,

you can unscrew these two screws and take out the camera module.

6. If you have inserted additional wires, connect the wires to the terminal block. Please refer to

4.3 Basic Connection for pin assignment.

7. Optionally insert a micro SD / SDHC card to the card slot.

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EAN7360 / EHN7360 / EZN7360

Note: It is recommended to replace the desiccant bags every time when you open the camera.

360°

Tilt Adjustment: Using the two tilt screws.

64°

Rotational Adjustment: Using the rotate screw.

180°

8. Stick the supplied 2 Desiccant Bags inside the camera case.

9. Access the camera live view for adjusting camera angles. To access the camera live view, see 5.

Accessing the User Interface.

To adjust the camera to a desired angle:

Pan Adjustment: Simply turn left / right for the top camera module.

10. Screw the cover back to the camera case.

11. To adjust zoom and focus, please use Lens Control buttons on the Live View window. Please

refer to 5.4 Live View Window in the User’s Manual.

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Circular Area

This conduit Is for wiring the cables along the wall installation.

If you want to wire the cables through the wall, then this conduit will not be used. You can insert the supplied Plug into the conduit.

Plug

Wall

Anchors

Quick-Mounting Ring

Long Screws

Quick-Mounting Ring

Short Screws

Camera Base

Short Screws

EZN7360

1. Before screwing the camera to the wall, drill four holes on the wall according to the hole-positions

on the supplied Quick-Mounting Ring. If you wish to run the wires into the wall, drill another hole

in the middle of the circular area within the Quick-Mounting Ring.

2. Push the four supplied Anchors into the four holes on the wall. Place the Quick-Mounting Ring

against the anchoring surface so that the holes line up. Screw the Quick-Mounting Ring to the

wall using the supplied Long Screws.

3. Screw the camera base to the Quick-Mounting Ring using the supplied four Short Screws.

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Wire the cables from the side

of the camera

Wire the cables through the wall

Cable Gland

Stopper

Cable Gland Screw Cap

Orange with white stripe Orange Green with white stripe Blue Blue with white stripe Green Brown with white stripe Brown

You can wire the cables from the side of the camera or through the wall.

4. Connect the network, power and other cables of the camera to the related devices.  If you want to use the Cable Gland to connect the network cable for waterproofing:

a. Insert the supplied Stopper to the Cable Gland.

b. Insert a RJ-45 network cable (without the RJ-45 connector on the one end) through the

Screw Cap and Cable Gland.

c. Crimp the RJ-45 connector onto the network cable. Note that the wires should be placed

into the RJ-45 connector based on the following order (from left to right).

d. Connect the RJ-45 network cable to the LAN / PoE Cable. Tightly screw the Cable Gland

and Screw Cap.

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Note: After opening the camera cover for inserting the micro SD card, you have to close

the cover immediately in case of reducing the absorption capacity of the desiccant bag

inside the camera.

Note: When properly installed, the rear-side of the Sunshield should be even with the

rear-side of the camera body. Extending the Sunshield in order to shade the lens will

compromise the image quality.

Set Screw

Sunshield

Micro SD Card Slot

5. Optionally insert a micro SD / SDHC card into the card slot.

Remove the Sunshield from the camera. Loosen the set screw on the Sunshield using the

provided Thinner Hexagon Wrench. Slide the Sunshield out from the rail on the camera body.

6. Rotate and then remove the camera cover, and insert a micro SD card into the card slot.

7. Stick the supplied Desiccant Bag inside the camera.

8. Firmly close the camera cover for waterproofing and then slide the Sunshield back to the camera

body.

9. Access the camera live view. See 5. Accessing the Camera. Or connect a handheld test monitor to

the CVBS wire on the Cable Assembly for adjusting viewing angles.

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E-Z Lock Ring

Set Screw

360°

Camera Base

Camera Body

Tilt Screw

90°

Rotate Screw

180° 180°

10. To adjust the camera angles:

Pan Adjustment: Unscrew the Set Screw using the supplied Thinner Hexagon Wrench. Twist the

Camera Body forcefully until it unscrews from the Camera Base. Rotate the camera by 360° to the

desired position and screw the E-Z Lock Ring until it locks against the Camera Base. Screw back

the Set Screw.

Tilt Adjustment: Loosen the Tilt Screw using the provided Hexagon Wrench and adjust the tilt

angle by 90°.

Rotational Adjustment: Loosen the Rotate Screws on both side of the camera body using the

providing Hexagon Wrench and rotate the camera by 360° (180° to the left / 180° to the right).

11. To adjust zoom and focus, please use Lens Control buttons on the Live View window. Please refer

to 5.4 Live View Window in the User’s Manual.

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5. Accessing the Camera

This section explains how to access the Web interface of the camera for configuration.

5.1. Checking the Dynamic IP Address

You can look up the IP address and access the Web interface of the IP camera using the IP Utility (IPU)

program, which is included in the software CD. The IP Utility can also be downloaded from EverFocus’

Website: http://www.everfocus.com.tw/product/ip-utility/ (Product > eZ.IP > Software > Tools > IP

Utility > Download). Please connect the IP camera on the same LAN of your computer.

1. Save IP Utility Setup .exe in your computer. Double click the .exe file and follow the

on‐screen instructions to install the IP Utility.

2. Click the Finish button, the IP Utility will be automatically launched to search the IP devices

connected on the same LAN.

3. To access the Live View window, double click the IP address of the desired device, the login window

pops up. Type the user ID and password to log in. By default, the user ID is user1 and the password

is 11111111.Click OK, the Live View window appears.

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Note:

1. If the Error window appears, please be sure to close ALL the Web browser windows first and then

click Retry.

2. To enable Remote Live View, Firmware Upgrade and ActiveX Prompt on Internet Explorer, some

settings have to be complete. Please refer to 5.2 Settings for Microsoft Internet Explorer.

Note:

1. The default user ID is user1 and the default password is 11111111.

2. If you select more than one camera that has the same user ID / password, you will be able

to log in several cameras at once.

4. You might be required to download ActiveX for viewing the camera feed. If asked, click Run.

5. To optionally configure the Machine Name, IP Address, IP Type or Port Number using the IPU:

a. Log in the device by checking the desired model and then click the Log in icon. The Log in

dialog box appears.

b. Type the Username and Password and click OK. The Status column will display Login.

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Note:

1. Most networks uses DHCP to assign IP address, if you are unsure of your network settings,

please consult your network administrators for configuration details.

2. If you want to set up PPPoE, please refer to 7.1.1 Network in the User’s Manual

c. Right click the column to configure the setting. Click Apply Changes button to apply and

save the settings.

To set up a static IP:

By default, EverFocus’ IP cameras are set up with DHCP. To change the IP setting to static IP, select Static

IP from IP Type drop-down list and set up the desired IP Address, for example, 192.168.31.67.

Please also set up the Subnet Mask and Gateway. Click the Apply Changes button to apply and save the

settings.

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To show the Subnet Mask and Gateway items on the title bar, right click the title bar to display the

Customize Columns window, select Subnet Mask and Gateway and then click OK.

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5.2. Settings for Microsoft Internet Explorer

If you have difficulties accessing the camera or upgrading firmware, it is suggested to complete the

following settings of your computer.

1. If error messages pop up when installing ActiveX in the Login page, follow the steps below to fix the

problem.

a. When the error message “Windows has blocked this software because it can’t verify the publisher.

“ pops up, you may need to modify Internet Explore‘s security settings.

Open the Internet Explore, click Tools > Internet Options > Security Tab > Custom Level, the Security

Settings windows appears.

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In the Allow previously unusede ActiveX controls to run without prompt field, select Enable. In the

Download unsigned ActiveX controls field, select Prompt. In the Include local directory path when

uploading files to a server field, select Enable. Click OK.

b. When the error message “An error occurred while trying to copy a file: ……“ pops up, you may need

to close the Internet Explore and click Retry.

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2. If you fail to upgrade firmware on the camera’s web interface, you may need to modify Internet

Explore‘s security settings. Open the Internet Explore, click Tools > Internet Options > Security Tab >

Custom Level, the Security Settings windows appears.

In the Include local directory path when uploading files to a server field, select Enable. Click OK.

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3. If you fail to access the camera after upgrading firmware, you may need to clear the Internet Explore‘s

cache. Open the Internet Explore, click Tools > Internet Options > General Tab, in the Browsing history

field, click Delete.

Connect the camera again after clearing the cache.

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High-speed modem

Internet

Straight-through LAN patch cable

Router

Cat 5 Straight Through Cable

Left: Pinout of a straight-through cable.

5.3. Connecting the Camera to the Network

There are three methods to connect the IP camera to the network: Router or LAN Connection, Direct

High-Speed Connection and One-to-One Connection.

Router or LAN connection

This is the most common connection in which the IP camera is connected to a router and allows multiple

users on and off site to see the IP camera on a LAN / WAN (Internet). The camera must be assigned an IP

address that is compatible with its LAN. By setting up port forwarding on the router, you can remotely

access the cameras from outside of the LAN via the Internet. To remotely access the Web interface of

the IP camera, please refer to 7.1.1 Network (DDNS Settings). To set up port forwarding, please refer to

Appendix D. Setting up Port Forwarding Function.

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Cat 5

Straight Through Cable

High-speed modem

Internet

Cat 5

Right: Pinout of a crossed-over cable.

Direct High-Speed Connection

In a Direct High-Speed Connection, the camera connects directly to a modem without the need for a

router. You need to set the static or dynamic WAN IP address assigned by your ISP (Internet Service

Provider) in the camera’s configuration web pages. To access the camera, just type

“http://xxx.xxx.xxx.xxx”, where xxx.xxx.xxx.xxx is the IP address given by your ISP. If you have a dynamic

IP address, this connection may require that you use DDNS for a reliable connection. Please refer to

Appendix E. Setting up DDNS Function.

One-to-One Connection (Directly from PC to IP Camera)

You can connect directly without using a switch, router or modem. However, only the PC connected to

the camera will be able to view the IP camera. You will also have to manually assign a compatible IP

address to both the computer and the IP camera. Unless the PC has another network connection, the IP

camera will be the only network device visible to the PC. See the diagram below:

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1 2 3 4 5 67

108 9 11 12 13

5.4. Live View Window

1. Home

Click the tab to display the Live View window.

2. Streaming

Click the Streaming tab to display the Streaming quick setup panel. See 6.1 Streaming for more

details.

3. Camera

Click the tab to display the Camera quick setup panel. See 6.2 Camera for more details.

4. Lens CTRL

Click the tab to display the Lens Control quick setup panel. See 6.3 Lens CTRL for more details. The

function is only available for EHN7360 and EZN7360.

5. System

Click the tab to enter the Settings page. See 7. System for more details.

6. Account

Click the button to display the Account panel. You can check the current log-in information, or

log out of the Web interface by clicking Lougout. See 6.4 Account for more details.

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7. Event signal icons

When an event is triggered, the alarm icon will appear at the top of the Live View window and

blink to alert the user. Click the icon to enter the Search Event page. To search the event log:

a. On the Conditions area, enter the start/end date in the Start Date / End Date fields. b. Click the Search button, the search result will be displayed in the bottom part of the page. c. You can specify how many logs to display on each page in the No. per Page column.

8. Snapshot

Click the Snapshot button to take a snapshot. By default, the snapshot will be saved at D:\Record\.

To change the location, see Export Folder in 7.1.9 Local Settings.

9. Record

Click the Record button to start / stop recording the current video stream. By default, the recordings

will be saved at D:\Record\. To change the location, see Export Folder in 7.1.9 Local Settings.

10. Two-way Audio

Click the Two-way Audio buttons to switch the sound on / off for the speakers and microphones (if

such external devices have been connected to the camera directly or via the network). To activate

the Audio function, the Enable must be selected. See 7.2.1.1 Audio Settings. Note that the camera

provides the TRS line-in / out terminal I/O, therefore, TRS microphones / speakers with a (built-in)

amplifier and external power supply are required.

11. Audio

Click the Audio buttons to switch the sound on / off for the speakers (if such external devices have

been connected to the camera directly or via the network). To activate the Audio function, the

Enable must be selected. See 7.2.1.1 Audio Settings. Note that the camera provides the TRS line-in /

out terminal I/O, therefore, TRS speakers with a (built-in) amplifier and external power supply are

required.

12. Full Screen

Click to display the current camera stream in full screen. To exit full screen, right-click the mouse or

press the ESC button on keyboard.

13. Fit to Screen

Click to display the current camera stream in its original aspect ratio.

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Live View Stream: Select from Main Stream and Sub Stream. Live View Size: Select the appropriate view size of the live view window. Video Format: Select the encoding format – H.265 or H.264. Resolution: Select the most suitable resolution for your needs. Bitrate (kbps): For CBR, Slide the bar to adjust the customized Constant Bit Rate. For VBR, Slide the bar to adjust the Variable Constant Bit Rate limit.

Frame Rate: Select from 1fps to Full Frame. Rate Control: If required, select whether you want the stream to stream a CBR (Constant Bit Rate) or a VBR (Variable Bit Rate), and set the values of whichever option you choose. Quality: Select the desired front end devices video coding quality, from Lowest to Highest. GOP: Slide the bar to adjust the GOP (Group of

pictures) level to adjust the frequency of generating I-frames per second.

6. Quick Setup Panel

You can click the ▶ button to display the panel over the live view. Click the ◀ button to fix the panel on

the right-side. Click the X button or the Close Control Panel button to close the panel.

6.1 Streaming

Click the Streaming tab to display the streaming quick setup panel.

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Brightness: Slide the bar to adjust brightness. Hue: Slide the bar to adjust hue. Saturation: Slide the bar to adjust saturation. Contrast: Slide the bar to adjust contrast. Sharpness: Slide the bar to adjust sharpness. Default: Click to return the above value to factory

default. IR: Select an IR mode from Auto, ON or OFF. For Auto / ON IR, you can further specify to turn on near or far IR LEDs use the buttons below. For Auto IR, you can further specify a mode to automatically switching day-night in the Day-Night Mode field under IR tab in the Camera page (see 7.2.2 Camera for more details). Turn on Near IR LEDs: Click to turn on the near-distance IR LEDs. Turn on Far IR LEDs: Click to turn on the far-distance IR LEDs Shutter: Select a shutter speed from 1/25 ~ 1/8,000 seconds. The option N represents 1/N second, for example, 25 represents 1/25 second.

BLC: Slide the bar to adjust the BLC level. WDR: There are four value options: OFF, Low, Normal

and High (see 7.2.2 Camera for more details). The default WDR mode is OFF.

6.2 Camera

Click the Camera tab to display the camera quick setup panel. The IR related functions are only available

for EHN7360 and EZN7360.

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Speed: Use the slider to adjust the speed for Zoom and Focus.

Iris Mode: Select an Iris mode from Auto or Manual.

For Manual, use the Iris Open / Iris Close buttons to adjust Iris. Zoom In / Zoom Out: Use the buttons to adjust Zoom in or out. Focus Near / Focus Far: Use the buttons to adjust Focus near or far. Iris Open / Iris Close: Use the buttons to adjust Iris open or close.

Account: Display the current user's login account. Logout: Click to log out of the web interface.

6.3 Lens CTRL

Click the Lens CTRL tab to display the lens control quick setup panel. The function is only available for

EHN7360 and EZN7360.

6.4 Account

Click the button to display the account panel.

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7. System

Click the System tab on the Live View Window to enter the setting page. Click the item of the one you want

to see in the setting menu to display the details.

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7.1. System Settings

7.1.1. Network

You can configure network-related settings, including IP, Multicast, DDNS and RTSP on this page.

Click the tab of the one you want to see.

7.1.1.1. IP Settings

Enter the IPv4 details in this area, which applies to your system.

EAN7360 / EHN7360 / EZN7360

Enable DHCP: Check the box to enable DHCP. This setting lets the system use an automatically

assigned (dynamic) IP address. This address can change under certain circumstances. For instance,

when the camera’s network switch / hub has to be rebooted. Do not assign to the DHCP server

the same IP addresses used for the other network cameras and PCs with unique IP addresses.

IP Address: When DHCP is not used, you need to manually enter the IP address of the camera. Do

not enter an IP address that is already used for your computer or other network cameras.

Subnet Mask: This field is used to set the subnet mask for your network, so that the IP camera

will be recognized within the network. Example: 255.255.255.0. When DHCP is selected, the

DHCP server will assign this value automatically.

Gateway: This field is used to set the gateway for your network so that the IP camera will be

recognized within the network. When DHCP is selected, the DHCP server will assign this value

automatically.

Primary DNS: Enter the IP address of the DNS server if this is provided by an ISP.

Secondary DNS: If your ISP provided you with a secondary DNS address, please enter it here.

MAC: Check the box to edit the MAC address. It is recommended not to modify the default MAC

address.

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Enable PPPoE: Click the box to enable PPPoE. This is a DSL-connection application. The ISP will

ask the user to input a username and password. Contact your ISP for these details.

IP Address: Enter the device’s dynamic IP address.

User Name: Enter the account’s username for PPPoE.

Password: Enter the account’s password for PPPoE.

Online Time: Display how long the network has been connected.

Data Port: Enter data port numbers. The default port is 5000.

HTTP Port: Enter HTTP port numbers. The default port is 80.

ONVIF Port: Enter ONVIF port numbers. The default port is 2000.

Enable UPnP: Click the box to enable UPnP. Promoted by the UPnP Forum (Universal Plug and

Play), the UPnP is a networking architecture providing compatibility among networked devices

listed in the networked device table. Enable the UPnP function means you can directly connect

the cameras listed in the networked device table by clicking on them.

Network Interface Card: Select the type of your network interface card.

UPnP Mode: Select an UPnP mode from the drop-down list. In Specified Port mode, system will

only map the specified port. If the port was occupied, then the mapping will be failed. In

Automatically mode, system will first map the specified port. If the port was occupied, the system

will continue to map the next port until successful.

Server URL: Enter the UPnP server’s address.

Data Port Mapping No.: Device data port which forwards to the external network port.

Network Port Mapping No.: Device network port which forwards to the external network port.

Data Mapping Status: When UPNP runs successfully, the system will display the data port

redirected to router in the status field.

Network Mapping Status: When UPNP runs successfully, the system will display the network port

redirected to router in the status field.

After complete the settings, click Save to apply the changes.

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7.1.1.2. Multicast Settings

Fill in the setting options for main stream / sub stream video and audio. For more details, please

refer to Appendix B. Enabling the Multicast Function.

Multicast IP: Fill in the multicast IP address. IP addresses in the range of 224.0.0.0 through

239.255.255.255 are reserved for multicasting. For devices, you can use 225.x.x.x - 232.x.x.x and

234.x.x.x - 238.x.x.x. Click here for more details.

Main Stream Multicast Video / Audio Port: Change the port numbers if necessary.

Sub Stream Multicast Video / Audio Port: Change the port numbers if necessary.

ONVIF Password: Check the box to enable the authentication function when connecting the

camera via ONVIF standard.

After complete the settings, click Save to apply the changes.

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Note: We highly recommend that you use xxxx.everfocusddns.com for the simplicity of

setting up your IP cameras.

7.1.1.3. DDNS Settings

DDNS (Dynamic Domain Name System) is a service used to map a domain name to the dynamic

IP address of a network device. You can set up the DDNS service for remote access to the IP

camera. DDNS assigns a domain name (URL) to the IP camera, so that the user does not need to

go through the trouble of checking if the IP address assigned by DHCP Server has changed. Once

the IP is changed, the IP camera will automatically update the information to the DDNS to ensure

it is always available for remote access. For setting up the DDNS function, please refer to

Appendix E. Setting up DDNS Function.

Before enabling the following DDNS function, you should have applied for a host name from the

DDS service provider’s website. We support these four DDNS server providers:

www.everfocusddns.com, 3322.org and www.dyndns.com

Enable: Check the box to enable DDNS function.

Server Type: You can either apply for a host name from EverFocus or other DDNS server

providers (Dyndns and 3322). If you choose the EverFocus DDNS server, you can obtain a free

host name from EverFocus.

From EverFocus: To obtain a free host name from EverFocus, type a desired host name in the

Domain field (there is no need to enter username / password).

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Note:

1. In order to support the full functionality of the camera, you must open the port numbers

(80, 554, 443) on the router for remote access to the IP camera. This function is available

on most routers in the market and is often known as “Port Forwarding”. To set up Port

Forwarding, please refer to Appendix D. Setting up Port Forwarding Function.

2. In certain router models, it is possible that you will not be able to access the camera using

DDNS while inside the router’s network. Please try using a PC located outside of your

router’s network.

Default Ports on All EverFocus IP Cameras:

HTTP: 80

RTSP: 554

HTTPS: 443

From other DDNS server providers: To obtain a domain name from one of the DDNS server

providers, you have to register your name with the provider first, and then select the provider

and fill in the required information. Please refer to the specific DDNS company’s website for

further information (you can click URL to go to their websites).

User Name / Password: Type the login account of your DDNS server provider.

Domain: Type the registered domain name from the DDNS server provider.

Server Name: The server name of the DDNS provider. For example, www.everfocusddns.com. You

can modify the server name if required.

Port: Enter the port numbers.

Data Port Mapping No.: Enter the device data port which forwards to the external network port.

Network Port Mapping No.: Enter the device network port which forwards to the external

network port.

Update Interval: Select an interval for upgrading DDNS.

After complete the settings, click Save to apply the changes.

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Note: Before start operating the IP camera, please make sure the camera date and time are

correct.

7.1.1.4. RTSP Settings

Enable: Check the box to enable RTSP function.

Authentication: Check the box if the RTSP server requires authentication (user / password).

Port: Enter RTSP port numbers. The default port is 554.

After complete the settings, click Save to apply the changes.

7.1.2. Date / Time

You can set up the system’s time on this page.

7.1.2.1. Date/Time Settings

There are three ways to configure the camera date and time: synchronize with NTP, synchronize

with PC or manually input date and time.

Date: Display the camera date / time. If you select to Manually Input Date and Time, you can

manually enter the date/ time in these fields.

 NTP Settings:

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Time Zone: Select the time zone of the camera’s location.

NTP Server: Enter the Network Time Protocol server, if applicable. The camera’s time will be

automatically adjusted by synchronizing with the NTP server.

NTP Port: Enter the Network Time Protocol port. The default port is 123.

 Synchronize with PC: Select to automatically adjust camera’s time by synchronizing with the

PC.

 Manually Input Date and Time: Select to enter the desired date and time in the Date fields.

After complete the settings, click Save to apply the changes.

7.1.3. Storage

You can check the SD Card utility or format the SD Card using this page.

Micro SD Card Information: If a micro SD card has been inserted to the micro SD card slot of the

camera, the micro SD card information will be displayed in this field, such as capacity, available free

space and status.

 Format: For the first-time user, click to format the card. All data saved on the micro SD card will

be removed if the card is formatted.

 Refresh: Click the button when the micro SD card is not detected and the camera will detect

the micro SD card again.

Stream Type: You can specify the stream type from main stream or sub stream for the recording /

snapshot.

Record Time: You can limit the size of each file recorded to the micro SD card (in minutes).

After complete the settings, click Save to apply the changes.

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7.1.4. Display and Overlay

You can enable displaying camera information on the live view / backup images using this page.

Title: Type a name in the column to change the title.

Text Color: Select a color for the overlay information from the drop-down list.

Title: Check the box to display title. You can adjust the position of the title by the arrow buttons.

Date / Time / Week: Check the boxes to display time information. You can adjust the position of the

time information by the arrow buttons.

Date Format: Select the desired date format from the drop-down list.

Frame Rate / Bitrate: Check the box to display frame rate / bitrate.

No. of Connections: Check the box to display the number of users connecting to the camera.

After complete the settings, click Save to apply the changes.

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Note:

1. System updating should only be accomplished by trained staff.

2. Do not disconnect power to the IP camera during the upgrade sequence. The IP camera will

reboot automatically after the upgrade has completed (1-5 minutes).

7.1.5. System Maintenance

7.1.5.1. Upgrade Firmware

Click the Browse button to find a previously prepared firmware upgrade file. Click the Update

button to install the new firmware. You can also upgrade firmware using IP Utility, see 8.

Upgrading Firmware Using IP Utility.

7.1.5.2. Auto Reboot

You can manually reboot the IP camera, or set up a schedule for the system to reboot

automatically using this page.

Select OFF to disable the Auto Reboot function, or select an interval for the Auto Reboot function

from every day, every monday to every sunday. The IP camera will automatically reboot at the

specified time. Click the Reboot button to manually reboot the IP camera.

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7.1.5.3. Restore

Click the Restore button will return the selected camera settings to the factory default values.

7.1.5.4. Configuration Back up

To import a configuration file: Click the Browse button to find a previously prepared configuration

file. Click the Load Configuration Server button to upload the file.

To export a configuration file: Click to make a backup file of the machine’s current configurations,

click the Save Configuration Server button to save all the configurations to a configuration file.

This will enable the user to reload these configuration settings if the settings are changed and

there is unexpected behavior.

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Note:

1. Modifying the Format will cause the system to reboot automatically. Please create a new

network connection to the IP camera when the reboot is complete.

2. Please connect the camera again after modifying the language.

7.1.6. System Information

You can check the system information or set up system setting on this page.

Device Name: If required, enter a desired name for the machine. This name will be visible in the

Machine Name field of the IP Utility software.

Model Name: Display the model name of the camera. The values cannot be changed on this page.

Format: Select NTSC (60Hz) or PAL (50Hz) as video output format.

Language: Select the preferred system language.

Firmware Version: Display the current firmware version. The values cannot be changed on this

page.

Web Interface Version: Display the current web interface version. The values cannot be changed on

this page.

After complete the settings, click Save to apply the changes.

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User Group

Default User Name

Authority

Administrator

user1

Operate and configure all functions and parameters of

the IP camera.

General User

user2

user3

- Operate bottom tool bar (Snapshot, Record,

Playback, Two-way Audio, Microphone, Live View,

Full Screen, Fit to Screen) on the Live View window.

- Configure Local Settings.

7.1.7. User

The system administrator can configure the user accounts on this page.

The system has created three user accounts at two different authority levels:

To modify the user account:

1. Select a desire User Group from the drop-down list.

2. Edit the user name and password for the account. Type the password again in the Confirm PWD

field.

3. Click Save to save all the settings.

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7.1.8. Serial Communication

The function is currently reserved.

Baud Rate: This field is to set the speed at which is used to transmit instruction or information

through the RS-485 port on the video encoder.

Data Bit: This field is the data bit at which you will be transferring.

Stop Bit: This field is to set the stop bit for the RS-485 connection. There are two different stop bits,

1 or 2.

Parity: This field is to select the parity level at which you will be connected. You can choose

between None, Odd, Even, Mark or Space parity levels.

Flow Control: Select a flow control type from the drop-down list.

After complete the settings, click Save to apply the changes.

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7.1.9. Local Settings

You can configure the storage path for storing the recordings / snapshot on your PC.

Live View Mode: Select the live stream performance between Real Time and Smooth way.

Flicker Compensation: Check the box to avoid flicker when the video memory is too low. Please be

noted that when running this function the CPU usage will be higher than normal.

File Size: You can limit the size of each file recorded to PC (in minutes). Once you click the Record

button on the Live View window, the camera will start recording the live stream to your computer.

When a single recording file exceeds the time you set, the system will create a new file to save that

data to.

Export Folder: Type the storage path for recordings recorded in the Home page (Live View window)

or snapshots captured in the Home page (Live View window).

After complete the settings, click Save to apply the changes.

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Note: EHN7360 and EZN7360 only support Line-In as the audio source. For EAN7360, you can

select Lin-In or Mic-In as the audio source.

7.2. Camera Settings

You can configure camera related settings, such as video / audio, region of interest and privacy mask.

7.2.1. Streaming and Audio

7.2.1.1. Audio Settings

The camera can transmit audio to your computer if you have connected an external microphone /

line-in audio device to its audio Input. Check the Enable box to enable the camera’s audio input

function then adjust the audio source, compression type, input volume and output volume. Note

that the camera provides the line-in / out audio ports, therefore, microphones / speakers with an

(built-in) amplifier and external power supply are required.

After complete the settings, click Save to apply the changes.

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Note: If you connect to the camera via the Internet and experience a delay (lag time) in the

video feed, try to reduce the quality and resolution of the streams – but keep the frame rate

at its maximum.

7.2.1.2. Stream Settings

This IP camera can output two video streams simultaneously. For each of these streams, the user

can set the compression format, resolution, bit rate, and frame rate individually.

Coding Level: The option is only available for H.264 video format. Select Baseline if you want the

system to perform streams in real time; select Main Profile if you want the system to perform

streams in better image quality. Select High Profile if you want to save more bandwidth.

Video Format: Select the encoding format – H.265, H.264 or MJPEG.

Resolution: Select the most suitable resolution for your needs.

Quality: Select the desired image quality or configure a customized quality in the Advanced

Setting area.

Advanced Setting: Check the box to configure a customized image quality with the fields below.

 Rate Control: If required, select whether you want the stream to stream a Constant Bit

Rate or a Variable Bit Rate, and set the values of whichever option you choose.

 Bitrate Fluctuate: For CBR only. Select a Constant Bit Rate fluctuate from the drop-down

list.

 Quality: For VBR only. Select a Variable Bit Rate quality from the drop-down list.

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LAN Default

Main Stream

Sub Stream

H.264

Rate Control: VBR

Quality: Higher

Bitrate: 4096Kbps @ 1080p

Frame Rate: 25

GOP: 75

Rate Control: VBR

Quality: Average

Bitrate: 512Kbps

Frame Rate: 25

GOP: 50

M-JEPG

Rate Control: VBR

Quality: Higher

Bitrate: 10240Kbps @ 1080p

Frame Rate: 25

GOP: 75

Rate Control: VBR

Quality: Average

Bitrate: 4096Kbps

Frame Rate: 25

GOP: 50

WAN Default

H.264

Rate Control: CBR

Quality: Average

Bitrate: 384Kbps

Frame Rate: 5

GOP: 25

M-JEPG

Rate Control: CBR

Quality: Average

Bitrate: 4096Kbps

Frame Rate: 5

GOP: 25

 Bitrate (Kbps): You can enter a customized Bit Rate in the field.  Frame Rate: Select from 1 to Full Frame.  GOP: Select GOP (Group of pictures) level from 1 to 120 to adjust the frequency of

generating I-frames per second for H.264 and H.265 Format.

LAN Default: Click the box to set the stream settings to LAN default settings.

WAN Default: Click the box to set the stream settings to WAN default settings.

After complete the settings, click Save to apply the changes.

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7.2.1.3. Privacy Mask Settings

The Privacy Mask can block out sensitive areas from view, covering the areas with black boxes in

both live view and recorded clips. This feature is useful when you don’t want the sensitive

information visible. Up to four Privacy Masks can be configured.

To set up a Privacy Mask:

1. Check the Enable Mask box to enable the Privacy Mask function.

2. Click the Draw Mask Area button. On the preview window, move the cursor to the position

where you want the mask rectangle to start and then click it. Move the cursor to the position

(diagonally opposing corner) where you want the mask rectangle to end and then click it.

3. You can cover the whole image by clicking the Select All button.

4. You can remove the configured mask by clicking the Clear button.

After complete the settings, click Save to apply the settings.

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7.2.1.4. ROI Settings

The Region of Interest (ROI) function allows you to set up multiple regions within an image with

better quality and less distortion than the rest of the image. You can also use this function

together with the Digital Zoom function on the Live View window to get a better image result. Up

to four ROIs can be configured in this field.

To set up an ROI region:

1. Click the ROI button on the left-side then select a quality value for the ROI from the ROI

Quality drop-down list.

2. Click the Set ROI button on the left-side.

3. Click the Draw ROI button. On the preview window, move the cursor to the position where

you want the ROI rectangle to start and then click it. Move the cursor to the position

(diagonally opposing corner) where you want the ROI rectangle to end and then click it.

4. You can remove the configured region by clicking the Clear button.

After complete the settings, click Save to apply the settings.

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7.2.2. Camera

Images

Gamma: Slide the bar to adjust the Gamma.

BLC: Slide the bar to adjust the BLC level.

Basic

LSC: Select ON / OFF to enable / disable the LSC function. Enable this function to correct the

straightness of the image.

Day to Night: Select to switch the camera to Day mode (color images) or Night mode (black and

white images with IR LED on), or select Auto and specify a mode to automatically switching

day-night in the Day-Night Mode field under IR tab.

WDR: The WDR function provides clearer images when both of the very bright and dark areas

simultaneously appear on the camera view. There are two value options: OFF and ON. Note that

when WDR is ON, some parts of the image may appear solarized. This is normal for WDR, and is not

a camera malfunction.

3DNR: This limits the amount of digital “video noise” that is usually found in any video stream, and

helps to reduce file size. To enable the function, select a noise reduction level from the drop-down

list. The higher the level, the more the reduction.

Video Format: Select NTSC (60Hz) or PAL (50Hz) for your local scanning system.

Auto Iris Shading Correction: For the first-time user, click to correct the auto Iris.

Day-Night Mode: Select a mode from the drop-down list.

 Auto (AGC): Select to let the camera automatically switch to Day mode (color images) or

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Night mode (black and white images) based on the AGC value of the current video image. You

can further configure the Sensitivity level; the higher the level, the better the sensitivity.

 Schedule: Select to let the camera to switch to Day mode (color images) or Night mode (black

and white images) based on the day and night schedule you entered in the fields below.

 Auto (Light sensor): Select to let the camera automatically switch to Day mode (color images)

or Night mode (black and white images) based on the light sensor’s detection on the light

level. You can further configure the night to day switching time and day to night switching

time.

N to D switching time: Enter the transition duration a switching from Night mode to Day

mode will take, from 0 to 60 second(s).

D to N switching time: Enter the transition duration a switching from Day mode to Night

mode will take, from 0 to 60 second(s).

IR Mode: Select an IR mode from Auto, ON or OFF. For Auto / ON IR, you can further specify to turn

on near or far IR LEDs use the buttons on the Quick Setup Panel (see 6.2 Camera for more details).

For Auto IR, you can further specify a mode to automatically switching day-night in the Day-Night

Mode field.

Advanced

Shutter: Select the desired shutter speed from 1/25 ~ 1/8,000 seconds. The option N represents

1/N second, for example, 25 represents 1/25 second.

Defog: The Defog function makes the subject appear clearer when the surrounding area of the

subject is foggy and low contrast. Select ON / OFF to enable / disable the Defog function.

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Anti-Shake: Select ON / OFF to enable / disable the anti-shake function.

After complete the settings, click Save to apply the settings.

7.2.3. Image

Images

Brightness: Slide the bar to adjust the brightness.

Contrast: Slide the bar to adjust the contrast.

Hue: Slide the bar to adjust the hue.

Saturation: Slide the bar to adjust the saturation.

Sharpness: Slide the bar to adjust the sharpness.

Image Mode: Select an image color mode from Transparent or True Color.

Basic

Mirror: Select ON / OFF to enable / disable the Mirror function. When Mirror is enabled, the image

will be rotated horizontally around a vertical axis.

Flip: Select ON / OFF to enable / disable the Flip function. When Flip is enabled, the image will be

rotated vertically around a horizontal axis.

Advanced

Rotation: Select a rotation mode from OFF, 90 degree Rotation or 270 degree Rotation.

 90 degree Rotation: The image will be rotated 90 degree.  270 degree Rotation: The image will be rotated 270 degree.

WB: Select a mode that delivers the best image quality for the camera’s light environment.

 Auto: Select to let the camera automatically adjust the White Balance.

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 Manual: Select to adjust the Red, Green and Blue values below this field.

Anti-falseColor: The anti-false color function can remove the moiré pattern appears in

high-frequency part.

After complete the settings, click Save to apply the settings.

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7.3. Event Settings

You can set up the Motion Detection event or Tampering Detection event to automatically notify the

users when an event occurs. You can also set up a schedule to automatically record the videos or take the

snapshots.

7.3.1. Event

7.3.1.1. Motion Settings

Use this page to configure the area in which motion will be detected, and set up schedules to

active alarm functions. When a motion is detected by the camera, the alarm icon at the top

of the Live View window will turn red and blink to alert the user. Up to four Motion areas

can be configured.

To set up a Motion Detection area:

1. Click the Draw Mask Area button. On the preview window, move the cursor to the position

where you want the mask rectangle to start and then click it. Move the cursor to the position

(diagonally opposing corner) where you want the mask rectangle to end and then click it.

2. You can cover the whole image by clicking the Select All button.

3. You can remove the configured mask by clicking the Clear button.

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4. Select a sensitivity level of the motion detection function from the Sensitivity drop-down list.

5. Check the Enable box to enable the motion detection function.

6. Set up schedules to active the motion detection and send alarm notification. Check the box of

the desired section to configure the schedule, and enter a start / end time in the fields for the

section.

7. Set up event reactions for the motion detection function. Check the box of the desired

reaction (Email, Alarm output, Snapshot, Record or Audio Output) to link with the function.

 Email: Check the box to enable transmitting the alarm notification to the mail server. To

configure Email settings, see 7.3.2.1 Email Settings.

 Alarm Output: Check the box to enable triggering the external alarm device.

Trigger Alarm Output Duration Time: Enter the alarm output duration time (between 10

and 3600 seconds).

Alarm I/O Settings: Select Normal Open or Normal Close from the drop-down list.

 Snapshot: Check the box to enable taking snapshots to the micro SD Card when an event

occurs. You can further configure the Snapshot settings including Snapshot Interval and

Snapshot No.. For example, if you set up the Snapshot Interval to 5 and Snapshot No. to

3, system will take 3 snapshots every 5 seconds.

E-mail: Check the box if you want the camera to send an email notification to the email

address entered in the Receiver Address field (see 7.3.2.1 Email Settings).

FTP: Check the box if you want the camera to upload the snapshots to the FTP server

entered in the FTP server field (see 7.3.2.2 FTP Settings).

 Record: Check the box to enable recording to the micro SD Card when an event occurs.

E-mail: Check the box if you want the camera to send an email notification to the email

address entered in the Receiver Address field (see 7.3.2.1 Email Settings).

FTP: Check the box if you want the camera to upload the snapshots to the FTP server

entered in the FTP server field (see 7.3.2.2 FTP Settings).

 Audio Output: Check the box to enable triggering the audio output.

After complete the settings, click Save to apply the settings.

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7.3.1.2. Tamper Detection Settings

Enable Tamper Detection: Click the button to enable the tamper detection function.

Enable OSD Alarm: Click the button to enable triggering the OSD alarm.

Tamper + Motion Detection: Click the button if you want the event reaction to be triggered only

when both motion and tamper are detected.

After complete the settings, click Save to apply the settings.

7.3.1.3. Alarm Input

To set up the alarm input function:

1. Check the Enable box to enable the motion detection function.

2. Select Normal Open or Normal Close as the alarm input type.

3. Set up schedules to active alarm input function and send alarm notification. Check the box of

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the desired section to configure the schedule, and enter a start / end time in the fields for the

section.

4. Set up event reactions for the motion detection function. Check the box of the desired

reaction (Email, Alarm output, Snapshot, Record or Audio Output) to link with the function.

 Email: Check the box to enable transmitting the alarm notification to the mail server. To

configure Email settings, see 7.3.2.1 Email Settings.

 Alarm Output: Check the box to enable triggering the external alarm device.

Trigger Alarm Output Duration Time: Enter the alarm output duration time (between 10

and 3600 seconds).

Alarm I/O Settings: Select Normal Open or Normal Close from the drop-down list.

 Snapshot: Check the box to enable taking snapshots to the micro SD Card when an event

occurs. You can further configure the Snapshot settings including Snapshot Interval and

Snapshot No.. For example, if you set up the Snapshot Interval to 5 and Snapshot No. to

3, system will take 3 snapshots every 5 seconds.

E-mail: Check the box if you want the camera to send an email notification to the email

address entered in the Receiver Address field (see 7.3.2.1 Email Settings).

FTP: Check the box if you want the camera to upload the snapshots to the FTP server

entered in the FTP server field (see 7.3.2.2 FTP Settings).

 Record: Check the box to enable recording to the micro SD Card when an event occurs.

E-mail: Check the box if you want the camera to send an email notification to the email

address entered in the Receiver Address field (see 7.3.2.1 Email Settings).

FTP: Check the box if you want the camera to upload the snapshots to the FTP server

entered in the FTP server field (see 7.3.2.2 FTP Settings).

 Audio Output: Check the box to enable triggering the audio output.

After complete the settings, click Save to apply the settings.

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7.3.1.4. Exception Settings

Network Failure Detection Settings

To set up the alarm input function:

1. Check the Enable box to enable the exception function.

2. Set up event reactions for the motion detection function. Check the box of the desired

reaction (Email, Alarm output, Snapshot, Record or Audio Output) to link with the function.

 Alarm Output: Check the box to enable triggering the external alarm device.

Trigger Alarm Output Duration Time: Enter the alarm output duration time (between

10 and 3600 seconds).

Alarm I/O Settings: Select Normal Open or Normal Close from the drop-down list.

 Snapshot: Check the box to enable taking snapshots to the micro SD Card when an

event occurs. You can further configure the Snapshot settings including Snapshot

Interval and Snapshot No.. For example, if you set up the Snapshot Interval to 5 and

Snapshot No. to 3, system will take 3 snapshots every 5 seconds.

 Record: Check the box to enable recording to the micro SD Card when an event occurs.  Audio Output: Check the box to enable triggering the audio output.

Notice PPPoE IP by Email

Enable: Check the box to enable PPPoE IP mail notification function. The IP mail notification

function enables the system to send an email notification of the PPPoE IP to the email address

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entered in the Receiver Address field (see 7.3.2.1 Email Settings).

Update Interval: Select an interval for the IP mail notification. If you select Default, system will

send a notification once the PPPoE IP is changed.

Out-of-Focus Detection

Enable Out-of-Focus Detection: Click the button to enable the out-of-focus detection function.

Enable Output Alarm: Click the button to enable triggering the OSD alarm.

Out-of-Focus + Motion Detection: Click the button if you want the event reaction to be triggered

only when both motion and out-of-focus are detected.

After complete the settings, click Save to apply the settings.

7.3.1.5. Continuous

You can configure the recording and snapshot schedule using the page.

Snapshot

To set up a snapshot schedule:

1. Input the interval time for the system to take a snapshot in the Snap Interval field.

2. Set up schedules to active the schedule snapshot function. Check the box of the desired

section to configure the schedule, and enter a start / end time in the fields for the section.

3. Specify to save the snapshots to Email or FTP server.

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E-mail: Check the box if you want the snapshots be saved to the email address entered in the

Receiver Address field (see 7.3.2.1 Email Settings).

FTP: Check the box if you want the snapshots be saved to the FTP server entered in the FTP

server field (see 7.3.2.2 FTP Settings).

Record

To set up a record schedule:

1. Set up schedules to active the schedule record function. Check the box of the desired section

to configure the schedule, and enter a start / end time in the fields for the section.

2. Specify to save the recordings to Email or FTP server.

E-mail: Check the box if you want the recordings be saved to the email address entered in

the Receiver Address field (see 7.3.2.1 Email Settings).

FTP: Check the box if you want the recordings be saved to the FTP server entered in the FTP

server field (see 7.3.2.2 FTP Settings).

After complete the settings, click Save to apply the settings.

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7.3.2. Notification

7.3.2.1. Email Settings

This area is for configuring the mail server that is used to send e-mail notifications from the

camera to predefined addresses via SMTP. Note that to enable e-mail notification function, you

have to check the Email box of each alarm function (see 7.3.1 Event).

Receiver Address: Input the e-mail addresses for receiving an e-mail message when events occur.

You can select an email service provider from the drop-down list or select Other then enter a

domain name. To go back to the drop-down list again, click the left-arrow button.

Sender Settings: Check the box to configure the e-mail sender settings. You can select an email

service provider from the drop-down list or select Other then enter a domain name. To go back

to the drop-down list again, click the left-arrow button.

Sender Address: Input the sender’s e-mail address, so that the receiver can recognize the sender

when an event message is received.

Password: Input the user’s login password if the SMTP server requires authentication.

Email Title: Enter a title for the e-mail notification.

SMTP Port: Enter the port numbers for SMTP. The default port is 25.

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SSL: Check the box to enable the SSL function. Enable this function means you can access the

camera through the SSL protocol that provides communication security over the Internet.

After complete the settings, click Save to apply the settings.

7.3.2.2. FTP Settings

This area is for configuring the FTP server that is used to send recordings and snapshots from the

camera to the preconfigured FTP server. Note that to enable uploading to the FTP server function,

you have to check the FTP box of each alarm function (see 7.3.1 Event). You can condfigure up to

two FTP servers, if the system fails to connect the primary FTP server, it will connect the

secondary FTP server.

FTP Server: Enter the IP address or the host name of the FTP server.

FTP Port: Enter the port numbers for the FTP server.

FTP Path: Assign the recording path.

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Note: If the camera lost connection to the FTP server, the recordings will be automatically

uploaded to the micro SD card on the camera. Once the connection between FTP server and

camera has re-established, the camera will resume uploading recordings to the FTP server,

including recordings uploaded to the micro SD card during the disconnection period.

Username: Enter the user name of the FTP.

Password: Enter the password of the FTP.

Start Port: Enter the start port numbers for the FTP server.

End Port: Enter the end port numbers for the FTP server.

After complete the settings, click Save to apply the settings.

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7.4. Search and Play

7.4.1. Playback

Playback is designed as a quick way to all the snapshots and recordings in the on-camera micro SD

card or the local storage.

EAN7360 / EHN7360 / EZN7360

To search and then view the snapshot / recording:

1. On the left-side panel, select the Image Size, Storage, File Type and Date you want to search,

and then click Search.

2. Search results will be displayed in the File List area. Double-click on the file or click the Play

button to view the file.

3. Click the Download button to download the file. You can click the Info button to see the

download information.

Open File: Click to select a recording or snapshot file for viewing.

Start: Click to play the file.

Pause: Click to pause playing back.

Stop: Click to stop playing back the recording file.

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Backward: Click to slow down the playback speed (switch between 1/2, 1/4, 1/8 and 1/16).

Forward: Click to speed up the playback speed (switch between 2, 4, 8 and 16).

Frame Play: Click to play the recording file frame by frame.

Loop: Click to repeat playing the current recording file.

Snapshot: Click to take a snapshot.

Full Screen: Click to display the current recordings in full screen.

Audio: Click to adjust the volume or switch the sound on / off for of the recording.

7.4.2. System Log

To search the system log:

1. On the Conditions area, enter the start/end date in the Start Date / End Date fields.

2. Click the Search button, the search result will be displayed in the bottom part of the page.

3. You can specify how many logs to display on each page in the No. per Page column.

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Note:

1. The default user ID is user1 and the default password is 11111111.

2. If you select more than one camera that has the same user ID / password, you will be

able to log in several cameras at once.

3. Up to 10 cameras can be simultaneously upgraded to the latest firmware. If you connect

the cameras to a PoE switch, please make sure the Power Consumption of the PoE

switch is sufficient.

8. Upgrading Firmware Using IP Utility

You can upgrade the Firmware using the IP Utility software included in the software CD. The IP Utility can

also be downloaded from EverFocus’ Website: http://www.everfocus.com.tw/product/ip-utility/ (Product >

eZ.IP > Software > Tools > IP Utility > Download). Please connect the IP camera on the same LAN of your

computer.

1. Install and then start the IPU program , the following IPU window appears. The IPU will

automatically search the IP devices connected in the LAN.

2. Log in the camera by checking the desired model and then click the Log in icon. The Log in dialog

box appears.

3. Type the Username and Password. Click the OK button, the Login status displays.

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4. Click the Upgrade Firmware button , a browsing window appears.

5. Select the firmware file (.uot) and then click Open. The IPU will automatically upgrade the firmware.

The camera will reboot once the upgrade process is complete.

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9. Specifications

Model

EAN7360

EHN7360

EZN7360

Camera

Megapixel

3MP

Pickup Device

SONY progressive CMOS sensor

Lens

C / CS mount

Vari-focal lens, Auto

Focus, 2.8-8.5mm,

F1.2 , P-IRIS

Vari-focal lens, Auto

Focus, 3-10mm, F1.3,

P-IRIS

Lens Angle of View

Horizontal 103.4° ~

37.4°, Vertical 72.8° ~

28°, Diagonal 150.7° ~

47°

Horizontal 100° ~ 31.7°,

Vertical 73.8° ~ 23.7°,

Diagonal 128° ~ 39.6°

Camera Angle

Adjustment

Pan Adjustment: 360°

Tilt Adjustment: 64°

Rotational Adjustment:

180°

Min. Illuminations

Color: 0.001 Lux @F1.2

Black: 0.0005 Lux

@F1.2

Color: 0.001 Lux @F1.2

Black: 0.0005 Lux @F1.2

0 Lux @F1.2 (IR LEDs On)

Day/Night

True Day/Night

Shutter Time

1/25 ~ 1/8,000

IRIS

DC-IRIS

P-IRIS

Video

Video Compression

H.265 / H.264 / M-JPEG

Max. Video Resolution

2048 x 1536

Frame Rate

30fps @ all resolution

Video format

50Hz / 60Hz

S/N Ratio

> 80 dB

WDR

≤ 120dB

Video Streaming

Multiple simultaneous streams

Image Settings

Compression, Brightness, Sharpness, Saturation, Auto White balance,

Exposure control, Flicker-less, Text and image overlay, Auto Gain Control

(AGC), Mirroring of images

Function

Region of interest (ROI), Wide dynamic range function (WDR), Noise

reduction (3DNR), Backlight compensation (BLC), Privacy Mask, Digital Zoom

can reach to 100x working in conjunction with Commander 2, IR control

Audio

Audio Compression

G.711

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Operation Mode

Two-way audio

Audio Input / Output

1 In (Line-in 3.5mm stereo TRS jack)

1 Out (Line-out 3.5mm stereo TRS jack)

Network

Interface

10BASE-T / 100BASE-TX

Supported Protocols

TCP/IP, UDP, RTP, RTSP, RTCP, HTTP, DNS, DDNS, DHCP, FTP, NTP, PPPOE,

SMTP, UPNP

Security

Password protection, IP address filtering, HTTPS encryption, SSL, network

access control

User Administration

Password protected and 3 levels of Authorization; The Web UI can serve 8

simultaneous user connections

Event / Notification

Event Trigger

Manual Trigger, Motion Detection, Tamper detection, Alarm input

Notification

Send mail notification, FTP

General

Storage

Micro SD / SDHC card (up to class 10)

RS-485

RS-485 x 1

Alarm Input / Output

1 / 1

Video Output

BNC (video test output cable)

Power Supply

12VDC / PoE / 24VAC~

Power over Ethernet

IEEE802.3af (Class 3)

Max. Power

Consumption

12VDC 4.5W / PoE

5.1W / 24VAC~ 0.3A

(IR LEDs on) 12 VDC

8.9W / PoE 8W /

24VAC~ 13.2W

(IR LEDs on) 12 VDC

8.9W / PoE 8W /

24VAC~ 13.2W

Water Proof

IP68

Vandal Resistance

IK10 for metal casing

Humidity

20% ~ 80% not condensing

Operating Temperature

-10°C ~ 50°C / 14°F ~

122°F (12VDC, PoE,

24VAC)

-40°C ~ 55°C / -40°F ~

131°F (12 VDC)

-20°C ~ 55°C / -4°F ~

131°F (PoE)

-40°C ~ 55°C /

-40°F~131°F (12 VDC)

-20°C ~ 55°C /

-4°F~131°F (PoE)

Dimensions (L x H x W)

118 x 56 x 68mm / 4.6”

x 2.2” x 2.6”

166 x 138mm / 6.5” x

4.5”

(In line) Φ105.5 x

359.9mm / Φ4.15" x 14.17"

(Right angle) Φ105.5 x

145 x 312.7mm /

Φ4.15" x 5.7" x 12.3"

Weight

558g / 1.23lb

1.6kg / 3.53lb

Certificates

CE / FCC

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10. Troubleshooting

Fail to Access the Camera

If you fail to connect the camera, follow the steps below to fix the problem.

1. Check the network connection.

2. Camera’s IP address may conflict with another device. Disconnect the camera from network, then

connect the camera to the PC directly and reset the camera’s IP address.

3. Check the camera’s subnet mask and gateway settings.

4. Check if the HTTP port has been modified. Contact your ISP for these details.

5. If you still can’t get connected with the camera, press the Reset button to reset the camera settings to

factory default. The default IP address is 192.168.1.88 and subnet mask is 255.255.255.0.

No Image Displayed

If the camera’s image is not displayed on the web interface, follow the steps below to fix the problem.

1. Access the camera.

2. In the Login page, click the link to download the ActiveX. See 5. Accessing the Camera.

Abnormal Image Displayed

If the camera’s image is not displayed properly, follow the steps below to fix the problem.

1. Make sure that the DirectX is installed and running properly.

2. Make sure the graphic card meets the system requirement.

Low Frame Rate

If the frame rate is lower than expected, follow the steps below to fix the problem.

1. Reduce the number of applications running on your PC.

2. Limit the number of users that access camera live view.

3. Check whether the network bandwidth is sufficient.

4. Lower the video resolution.

5. Lower the camera Bit Rate by configuring Constant Bit Rate or Variable Bit Rate (see 7.2.1 Streaming

and Audio).

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Switch

Router

IP Camera

Switch

Multicast

Streaming

Appendix

A. Tested Card Brands

This IP Camera supports micro SD / SDHC card up to 64GB. Please see the EverFocus Storage Compatibility

Table on our website for a complete list of tested card brands: http://www.everfocus.com.tw/download/

(Support > Download > Enter keyword “Storage Compatibility Table”).

B. Enabling the Multicast Function

The Multicast Function is a technique for one-to-many communication over an IP infrastructure in a

network that is designed to share IP camera loading and reduce network bandwidth. Note that for this

function to work, the router / switch must support multicast function.

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To enable the Multicast Function:

1. Complete the installation of the IP cameras, routers / switches and computers (refer to diagram above).

Access to the Web UI of the IP camera to enable the Multicast function. Click the Save button to save

the setting. (System > System Settings > Network > Multicast Settings)

2. Go to the setting page of the router / switch to enable the Multicast function.

Here we use a D-Link DIR655 router and EverFocus 24-port switch for example.

3. The Multicast function setup is now complete.

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Router Switch

IP Camera

Notebook

Local NetworkInternet

C. RTSP URL Syntax

Following is the RTSP URL syntax of EverFocus’ IP cameras.

rtsp://[device-ip-address]/av0_[0]

* [device-ip-address] is the IP address of the IP camera

* [0] is for Main Stream; [1] is for Sub Stream

For example, if the IP address of the IP camera is 192.168.37.55, the RTSP URL (main stream / sub stream)

of this IP camera will be:

Main Stream:

rtsp://192.168.37.55/av0_0

Sub Stream:

rtsp://192.168.37.55/av0_1

D. Setting up Port Forwarding Function

IP Camera port forwarding can be used when users need to access a certain IP camera from outside of the

local network where the IP camera is connected to.

To enable the IP camera port forwarding function, you have to configure the port forwarding settings both

on the IP camera and the router (UPnP-enabled). Please follow the steps below:

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1. Go to System > System Settings > Network > IP Settings.

a. Set up a static IP for the IP camera. Type in the subnet mask, gateway and the DNS if provided

by the Internet Service Provider.

b. Enter the port numbers and check the Enable UPnP box to enable the port forwarding function.

Click the Save button.

The default ports of all EverFocus’ IP cameras are as below. You can change the port numbers if

necessary. Be sure the port numbers setup on the router match the ones setup here.

HTTP: 80

HTTPS: 443

RTSP: 554

2. Set up the port forwarding settings on the router. Here we use D-Link’s router for example.

Please be noted that each router may look different in some ways, however, the concept of the

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Enter the IP address of the IP camera

Enter the HTTP/HTTPS/RTSP port

numbers of the IP camera

port forwarding setting is the same. For more details, please consult the manual of your router.

3. Open a browser and type in the IP address of the router, now you are able to access the IP camera

from the Internet.

E. Setting up DDNS Function

If you set up your IP Camera with DHCP network, the IP address of your IP Camera may change at different

times for different reasons, particularly after a power failure. The changing IP address of the IP Camera

may cause you difficulties accessing the IP Camera. To solve this problem, you can set up the DDNS

function to your IP Camera, and access your IP Camera with a fixed host name whenever the IP address of

your IP Camera changes.

DDNS (Dynamic Domain Name System) is a service used to map a domain name to the dynamic IP address

of a network device. It assigns a domain name (URL) to the IP Camera, so that the user does not need to

go through the trouble of checking if the IP address assigned by DHCP Server has changed. Once the IP is

changed, the IP Camera will automatically update the information to the DDNS to ensure it is always

available for remote access.

To set up DDNS for your IP Camera, you have to 1) enable the DMZ or Port Forwarding function of your

router 2) configure the network setting of your IP Camera 3) configure the DDNS setting of your IP Camera.

Please follow the steps below.

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Note: If you enable the Port Forwarding of your router, the Enable UPnP Port Forwarding function

must be enabled on the IP camera (see Port Settings field in the Step 2 image).

To enable the DDNS function:

1. In order to access the IP camera from outside of the local network, enable either the Port Forwarding

or DMZ function of your router. Please refer to the manual of your router for more details.

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2. On the IP Settings page (System > System Settings > Network > IP Settings), configure the IP Settings,

keep the default Port Settings and then click the Save button.

 If Static IP is selected: Enter the IP address, subnet mask, default gateway and the DNS Server.

Please consult with your ISP service provider for the information of subnet mask, default gateway

and the DNS Server.

 If DHCP is selected: The IP address, subnet mask, default gateway and the DNS Server will be

assigned automatically by DHCP server.

 If PPPoE is selected: Enter the User Name (e.g. xxxx@hinet.net) and Password provided by your

ISP service provider.

3. In the DDNS Settings field (System > System Settings > Network > DDNS Settings), register a free host

name from EverFocus DDNS and then click the Save button.

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Note: The host name should not include a space, or a dot (period) or any special characters

particularly _~ ! @ # $ % ^ & * ( ) + < > " ; : . ,

TCP

HTTP port

5000

Communication port, audio/video data transmission port, talkback data

transmission port

UDP

5000

Audio/video data transmission port

ONVIF

2000

ONVIF port

a. Check Enable box to enable the DDNS function. b. Select www.everfocusddns.com and enter a desired host name in the Domain field.

c. Click Save.

4. The DDNS setup is now complete. Open a browser and enter the domain name (http://[host

name].everfocusddns.com) in the address field. The Web interface of the device should be displayed.

For example, if you’ve obtained the host name “HQtest” from EverFocus DDNS server, enter

http://HQtest.everfocusddns.com in the address field of the browser.

F. Default Network Ports

Page 93

EverFocus Taiwan:

12F-1, No.79, Sec. 1, Shin-Tai Wu Road, Hsi-Chih, New Taipei City, Taiwan TEL: +886 2 2698 2334 FAX: +886 2 2698 3943 www.everfocus.com.tw

marketing@everfocus.com.tw

EverFocus Europe - Germany:

Albert-Einstein-Strasse 1, D-46446 Emmerich, Germany TEL: +49 2822 93940 FAX: +49 2822 939495 www.everfocus.de

sales@everfocus.de

EverFocus China - Beijing:

Room 609, Technology Trade Building, Shangdi Information Industry Base, Haidian District, Beijing 100085, China TEL: +86 10 6297 3336~39 FAX: +86 10 6297 1423 www.everfocus.com.cn

marketing@everfocus.com.cn

EverFocus China - Shenzhen:

3F, Building 7, Longcheng Industrial Park, No.39, Longguan No.7 Road, Dalang Street, Longhua, Shenzhen, Guangdong, China TEL: +86 755 2765 1313 FAX: +86 755 2765 0337 www.everfocus.com.cn

marketing@everfocus.com.cn

EverFocus USA - California:

1801 Highland Avenue, Unit A, Duarte, CA 91010, USA TEL: +1 626 844 8888 FAX: +1 626 844 8838 www.everfocus.com

sales@everfocus.com

EverFocus Japan:

3F, Kuramochi, Building II 2-2-3 Koto-Bashi, Sumida-Ku, Tokyo, 130-0022, Japan TEL: +81 3 5625 8188 FAX: +81 3 5625 8189 www.everfocus.co.jp

info@everfocus.co.jp

Your EverFocus product is designed and manufactured with high quality materials and components which can be recycled and reused. This symbol means that electrical and electronic equipment, at their end-of-life, should be disposed of separately from your household waste. Please, dispose of this equipment at your local community waste collection/recycling centre. In the European Union there are separate collection systems for used electrical and electronic product. Please, help us to conserve the environment we live in!

Ihr EverFocus Produkt wurde entwickelt und hergestellt mit qualitativ hochwertigen Materialien und Komponenten, die recycelt und wieder verwendet werden können. Dieses Symbol bedeutet, dass elektrische und elektronische Geräte am Ende ihrer Nutzungsdauer vom Hausmüll getrennt entsorgt werden sollen. Bitte entsorgen Sie dieses Gerät bei Ihrer örtlichen kommunalen Sammelstelle oder im Recycling Centre. Helfen Sie uns bitte, die Umwelt zu erhalten, in der wir leben!

PN: 4605H736003001A-Ver.O

EverFocus Electronics Corp.

EverFocus EHN7360 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

1. Introduction

2. Physical Description

2.1. Dimensions

3. Features

4. Installation

4.1. Packing List

4.2. Optional Accessory

4.3. I/O Terminal Block & Basic Connection

4.4. Basic Installation

5. Accessing the Camera

5.1. Checking the Dynamic IP Address

5.2. Settings for Microsoft Internet Explorer

5.3. Connecting the Camera to the Network

5.4. Live View Window

6. Quick Setup Panel

6.1 Streaming

6.2 Camera

6.3 Lens CTRL

6.4 Account

7. System

7.1. System Settings

7.1.1. Network

7.1.1.1. IP Settings

7.1.1.2. Multicast Settings

7.1.1.3. DDNS Settings

7.1.1.4. RTSP Settings

7.1.2. Date / Time

7.1.2.1. Date/Time Settings

7.1.3. Storage

7.1.4. Display and Overlay

7.1.5. System Maintenance

7.1.5.1. Upgrade Firmware

7.1.5.2. Auto Reboot

7.1.5.3. Restore

7.1.5.4. Configuration Back up

7.1.6. System Information

7.1.7. User

7.1.8. Serial Communication

7.1.9. Local Settings

7.2. Camera Settings

7.2.1. Streaming and Audio

7.2.1.1. Audio Settings

7.2.1.2. Stream Settings

7.2.1.3. Privacy Mask Settings

7.2.1.4. ROI Settings

7.2.2. Camera

7.2.3. Image

7.3. Event Settings

7.3.1. Event

7.3.1.1. Motion Settings

7.3.1.2. Tamper Detection Settings

7.3.1.3. Alarm Input

7.3.1.4. Exception Settings

7.3.1.5. Continuous

7.3.2. Notification

7.3.2.1. Email Settings

7.3.2.2. FTP Settings

7.4. Search and Play

7.4.1. Playback

7.4.2. System Log

8. Upgrading Firmware Using IP Utility

9. Specifications

10. Troubleshooting

Appendix

A. Tested Card Brands

B. Enabling the Multicast Function

C. RTSP URL Syntax

D. Setting up Port Forwarding Function

E. Setting up DDNS Function

F. Default Network Ports