Eventide DIR911 User Manual

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DIR911 INSTANT RECALL RECORDER QUICK REFERENCE GUIDE

MAIN Screen - is where all operations begin. From this screen, the user can record, play, cycle through messages, restore to current message, and check saved messages.

18-May-00 11:45:32	Msg # 001/999
Ready	17 May 00 00:00:00
0000000000000000	Msg Len 00:00:00
RESTORE PREV MSG	NEXT MSG SYSTEM

RESTORE changes the current message to the last recorded message.

PREV MSG (previous message) changes the current message to the one before and starts to play it. NEXT MSG (next message) changes the current message to the next recorded message and starts

to play it.

Both automatically wrap when at the first or last message. Once you have skipped through and selected the message you wish to listen to, pressing the RECALL button moves you into the PLAY screen (see below).

SYSTEM	allows you to view system information and/or configure the DIR911.
Ready	Unit status can be any of the following messages:
	Ready - Ready to play/record
	Recording - Unit is in record mode, recording a new message
	Playing - Playing current message
	Paused - Current message paused, play continues
	Paused End - At the end of the current message

PLAY Screen The PLAY screen comes up when you press ‘RECALL’. The display shows:

•Current date and time (18-May-00 11:45:32)

•Saved message indicator (*)

•Message number (003)

•Status (Playing, Paused, Paused End)

•Speed of playback (range = 50% - 200%)

•Message date and time (18-May-00 09:11:23)

•Caller ID/DTMF (2016411200 ID)

•Message time length (00:05:11)

18-May-00 11:45:32		Msg #
*003/999
Playing 100%		18-May-00
09:11:23
2016411200 ID		Msg Len
00:05:11
REWIND	FAST FWD	PAUSE
DONE

REWIND	jumps back 1.25 seconds in the message and continues to play from that point forward;
	numerous presses move the time in the message back 1.25 seconds each press.
FAST FWD	moves ahead 1.25 seconds in the message and continues to play from that point forward;
	numerous presses move the time in the message ahead 1.25 seconds each press.
PAUSE	pauses the message at the time the key is pressed.
DONE	allows the user to exit the PLAY screen and jump back into the MAIN screen.

Installation and Operation

Eventide Model DIR911

Digital Instant Recall

Eventide Inc.

One Alsan Way

Little Ferry, NJ 07643 USA

201-641-1200 http://www.eventide.com logger@eventide.com

Table of Contents

Introduction to the DIR911.......................................................................................................	1
Initial Setup...............................................................................................................................	2
Connecting the Unit.................................................................................................................	2
Factory Default Settings ..........................................................................................................	3
Time/Clock Configuration........................................................................................................	4
Set the date and time ..............................................................................................................	4
Change/View the time source..................................................................................................	5
Using the DIR911......................................................................................................................	5
Rear Panel Connection and Controls .....................................................................................	7
Front Panel Connections and Controls ..................................................................................	8
System Configuration ..............................................................................................................	9
Security Configuration...........................................................................................................	16
Figure 1 - DIR911 Rack Mount Unit Front View ....................................................................	22
Figure 2 - DIR911 Rack Mount Unit Back View.....................................................................	23
Figure 3 - DIR911 Desk Top Unit Front View ........................................................................	24
Figure 4 - DIR911 Desk Top Unit Rear View .........................................................................	25
Appendix A - DIR911 Accepted External Time Source Protocols.......................................	26
Appendix B: Chassis Grounding..........................................................................................	27
Appendix C: Auxiliary Audio Input Connections ................................................................	28
Appendix D - FCC Part 68 Telecommunications Statement ................................................	29

DIR911 Instant Recall Recorder

Eventide Model DIR911 - Digital Instant Recall

Operator’s Manual

Introduction to the DIR911

The Eventide DIR911 is an instant recall recorder that takes telephone and/or auxiliary inputs and stores an incoming or outgoing audio message in digital memory, from which it is then immediately available for playback. The standard unit comes with approximately 64 minutes of audio storage, with an upgrade to 128 minutes of storage easily installed in the field. The unit offers the following features:

•Playback speed control, allowing the operator to play back the message up to 50% slower or 50% faster without any detectable change in audio pitch. This is invaluable for deciphering unintelligible messages

•Software controlled automatic gain control (AGC)

•Caller ID

•DTMF (Dual Tone Multi Frequency) tone detection

•Serial input/output ports for Automatic Location Identification (ALI), Automatic Number Identification (ANI), Remote Control, and external time synchronization

•Live monitor output with adjustable volume level

•Playback speaker and headphone jack with adjustable volume level

•Re-Record output with adjustable volume level

•Off hook detection

•External closure record activation

•Optional UPS (Uninterruptable Power Supply) giving 40 minutes of backup power (available from Eventide).

Typically, the DIR911 is used to record and then listen to an incoming or outgoing call immediately after the call has finished. In public safety applications, for example, when an operator receives a call, s/he may need to replay the call a few times, to make certain of the essential information before any action is taken. With the DIR911's adjustable speed control, the operator can speed up or slow down the message to make it intelligible (useful when the caller has been panicked and is inaudible at normal speed). In addition, the caller’s phone number and location are available to the operator.

The information contained in this manual is for technical setup of the Eventide DIR911 unit.

For operational information, see the operator’s Quick Reference Guide.

DIR911 Instant Recall Recorder

Initial Setup

UNPACKING THE UNIT

The Eventide DIR911 is shipped with a power supply (cable attached), an RJ-11 cable, this manual, and the Quick Reference Guide.

Connecting the Unit

(A)Power Supply

WARNING: Improper power supply connection can damage the DIR911 and can cause electric shock. For proper operation, use ONLY the power supply provided with the unit

Before applying power to the DIR911, make sure that the outlet into which you are plugging the power supply is a standard 110 VAC outlet. Any other voltage could damage the power supply and in turn damage the DIR911. Plug the mini-XLR locking connector from the power supply into the rear panel of the DIR911 first, then plug the power supply into the AC outlet.

(B)Telephone Line

The DIR911 has two RJ11 female connectors on the back panel. The phone line can be plugged into either; they are electrically connected together inside the DIR911. Both connectors are wired as follows:

Pin 2 is phone plug tip (pin 3 on 6 pin connector)

Pin 3 is phone plug ring (pin 4 on 6 pin connector)

Two connectors are provided should you need a loop-through line.

POWER-UP Screen

EVENTIDE

MODEL DIR 911

DIGITAL INSTANT RECALL

SOFTWARE VERSION 1.00

When power is first applied to the DIR911, the POWER UP screen displays momentarily. It gives you the model number and the current software version of the unit.

MAIN Screen

07-Oct-97 11:45:32	Msg # 001/999
Ready	1-Jan-89 00:00:00
0000000000000000	Msg Len 00:00:00
RESTORE PREV MSG	NEXT MSG SYSTEM

The MAIN screen comes up on the display automatically. This is where all operations begin.

DIR911 Instant Recall Recorder

Factory Default Settings

Time Source - Internal	Time Code Format - 0
Auxiliary Channel Input Gain - 0.0 dB	Auxiliary VOX threshold level - +16 dB
Auxiliary VOX hold time - 6 seconds
Telephone Channel Input Gain - 0.0 dB	Telephone Record Activation - VOX
Telephone VOX threshold level - +16 dB	Telephone VOX hold time - 6 seconds
Record priority - Telephone takes priority	Phone line beep tone - Disabled
Sampling - 32 kbps	User password - 00000
Security level - High	Call counter - Cleared on power-up

ANI source - Internal caller ID

ALI phone number location - Line #1 Column#1 Length 10

External time source IO port configuration - 19200 baud, 8 data bits, no parity, 1 stop bit

Caller ID/ANI IO port configuration - 19200 baud, 8 data bits, no parity, 1 stop bit ALI IO port configuration - 19200 baud, 8 data bits, no parity, 1 stop bit

Remote control IO port configuration - 19200 baud, 8 data bits, no parity, 1 stop bit

Autorestore - 0.25 seconds Traffic - Light

Above is a list of those parameters that can be configured by the user, with the factory defaults. If the default settings are suitable for your application, you need only set the date and time and the (optional) password security feature and your unit will be ready to use. Instructions for changing the other setting are given below.

For the initial configuration of the unit, from the MAIN screen press the SYSTEM soft key.

SYSTEM Screen

Configuration, System Information

CONFIG

SYS INFO DONE

SYS INFO Screen

Unit Serial Number: 911R00000

Current Firmware Version: 1.00

Memory Installed: 16 Megabytes

DONE

Press the SYS INFO soft key. The SYS INFO screen displays the unit serial number, the current firmware version, and the amount of memory installed. Press the DONE key to return to the SYSTEM screen.

Press the CONFIG soft key. The screen will ask for a password. Factory default is 00000, you can simply hit DONE. See below for setting a password of your own.

ENTER CONFIG/PASSWORD Screen - Ignore at this time. See below for setting password

DIR911 Instant Recall Recorder

Please enter your password: 00000

CURSOR DECREASE INCREASE DONE

Simply press DONE to step to the CONFIG screen.

NOTE: The ENTER CONFIG/PASSWORD screen is bypassed when the unit security level is LOW.

CONFIG Screen - Leads to Clock and System Configuration

Configuring the DIR911

CLOCK

SYSTEM

DONE

From this screen, you can configure the clock (setting the time and time source), and/or change the settings of the parameters listed above.

Time/Clock Configuration

CLOCK CONFIGURATION Screen - Leads to screens for setting date and time and the time source

DIR911 Clock Configuration

SET TIME

SOURCE

DONE

Press the CLOCK soft key to access this screen. Here you can change the date and time and/or the source for keeping time in the DIR911. The DIR911 can synchronize externally to NENA Standard Time Code Formats 0, 1, or 2.

SET THE TIME Screen - Set the date and time

16-May-00 13:52:12

CURSOR DECREASE INCREASE DONE

Press the SET TIME soft key to display this screen. Here you can set the date and time for the DIR911. The CURSOR key moves activity from one quantity to the next; the INCREASE and DECREASE keys affect the value of the display. When finished, the

DIR911 will prompt you to “SET” or “CANCEL” the new time. This prompt prevents accidental re-setting of the internal timer.

From the CLOCK CONFIGURATION Screen, press the SOURCE soft key to display this next screen.

DIR911 Instant Recall Recorder

TIME SOURCE Screen - Change/View the time source , time code format, and last acquired external time

Time Source: INTERNAL	Format: 0
Last Acquired Time: 13-May-00	00:00:00
CHANGE FORMAT	DONE

Here you can set the DIR911 to synchronize to an external time source. The DIR911 accepts NENA Standard Time Code Formats 0, 1, or 2. (See Appendix A for actual data format 0, 1, and 2 information) The format can be changed by pressing the format key.

The screen also displays the time that the last valid external time code signal was received.

NOTE: When set to INTERNAL time source, the unit ignores any external time code input. If the unit is set to EXTERNAL time source synchronization, then the external source takes priority, and the internal timer will update itself to the external time, even if you manually enter a new time.

Using the DIR911

If you have chosen to accept the factory defaults, have set the date and time, and have either set your own password or disabled the security feature (see CHANGING

SECURITY LEVEL below), your unit is now ready for use.

16-May-00 11:45:32	Msg # 001/999
Ready	01-Jan-89 00:00:00
0000000000000000	Msg Len 00:00:00
SYSTEM PREV MSG	NEXT MSG RESTORE

The MAIN screen is where all operations begin. From this screen, the user can record, play, cycle through messages, restore to current message, and check all saved messages.

PREV MSG (previous message) changes the current message to the one before and starts to play it.

NEXT MSG (next message) changes the current message to the next recorded message and starts to play it.

PREV MSG and NEXT MSG both automatically wrap when at the first or last message.

Once you have skipped through and selected the message you wish to listen to, pressing the RECALL button moves you into the PLAY screen (see below).

RESTORE changes the current message to the last recorded message. Note: The unit will AUTORESTORE to the last recorded message after a set interval. Factory default is

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