contents
general
contents 1
safety precautions 2
components and features 3
1. unpack Elvi 5
2. install wall dock 7
3. install charging cable 11
4. install station 12
5. activate Elvi 13
6. install cable dock (optional) 14
7. change charging cable (optional) 16
8. charge with Elvi 18
9. troubleshooting 19
10. warranty 21
11. declaration of conformity 22
Errors or Inaccuracies
For any inaccuracies or omissions, or to provide feedback and suggestions, send an
email to help@evbox.us.
Communication Regulations (FCC)
This device complies with Part 15 of the FCC rules and Industry Canada licenseexempt RSS standard(s). Operation is subject to the following two conditions: (1)
This device may not cause harmful interference and (2) this device must accept any
interference received, including interference that may cause undesired operation.
Americans with Disabilities Act (ADA) Compliance
While single-family residential installations do not have complex parking
requirements, commercial, public and multi-unit residential installation have
additional parking considerations that include Americans with Disabilities Act (ADA)
accessible EVCS spaces and meeting the minimum requirements for spaces in
parking lots and facilities. EVCS site hosts often experience challenges in providing
ADA accessible EVCS spaces in addition to standard EVCS spaces while maintaining
the minimum requirements for parking. Consideration of the available parking is
important for residents as well as employers and employees. Installing charging in
unassigned spaces or common areas for availability to all residents at MUDs requires
compliance with ADA accessibility regulations.
Please check with your State and Local government agencies to understand and
implement the necessary accommodations for people with disabilities.
Product and environmental characteristics
The charging station has been CE-certied by the manufacturer and bears the CE
logo. The relevant declaration of conformity may be obtained from the manufacturer.
The charging station has been UL-certied by the manufacturer and bears the UL
logo for USA and Canada. The relevant declaration of conformity may be obtained
from the manufacturer.
The charging station complies with the RoHS Directive (RL 2011/65/EU). The relevant
declaration of conformity may be obtained from the manufacturer.
Electrical and electronic appliances, including accessories, must be disposed of
separately from the general municipal solid waste. Recycling of materials saves
raw materials and energy and makes a major contribution to conserving the
environment.
E481618
1 2
1. safety regulations
1. safety regulations
Please read the documentation provided with the charging station to familiarize yourself with the safety instructions and directions before you install, operate or maintain
the charging station.
Warning: risk of electric shock
• Always switch off power to your charging station at the circuit breaker before
installing, maintaining or servicing the product.
• This charging station may only be installed, maintained and repaired by
appropriately trained, qualied, and authorized personnel, who have full
responsibility for complying with the applicable standards and installation
regulations.
• In the event of danger and/or accidents, have the charging station disconnected
immediately by an electrician or facility manager.
• Do not operate the charging station if it, or the charging cable, is physically
cracked, frayed, or otherwise visibly damaged. Consult an EVBox employee, the
distribution company and/or a qualied electrician right away in order to avoid
any risk of electrical shock.
• Do not direct powerful jets of uids onto the charging station, and never operate
with wet hands. Do not submerge the EV plug into liquids.
• Do not insert ngers or other objects, such as wire, tools or needles, inside of
the charging port or plug port.
• Carefully read Elvi instructions and the vehicle’s operating instructions in your
owners handbook before charging your electric vehicle.
• Failure to follow these guidelines may result in serious injury or even death.
• The installing party must always ensure that the station is installed according to
the country specic connection and local regulations.
• Incorrect connection of the device grounding conductor can result in electric
shock. Consult a qualied electrician or service technician in case of doubt
whether the product is correc tly grounded. Do not make any modications to
the plug supplied with the product – in case of misst, have a suitable outlet
installed by a qualied electrician.
Cautions
• Use this charging station for mode 3 compatible electric vehicles with an
SAE-J1772 charge port only. Refer to your vehicle’s owner manual to determine
the suitable plug type.
• This product contains no user-serviceable parts. Consult EVBox or your
distributor for more information. Do not attempt to service or repair the charging
station yourself.
• In case of a relocation, do not attempt to reinstall the charging station yourself.
This must be done by appropriately trained, qualied, and authorized personnel,
who have full responsibility for complying with the applicable standards and
installation regulations.
• This product may impact the operation of implanted electronic medical devices.
Before operating the charging station check with the supplier of the electronic
medical device if its operation can be inuenced by charging effects.
• Incompetent installation or repairs may result in danger to the user and could
result in warranty void.
• Do not install a faulty charging station or a station with a noticeable issue. For
instructions on installation, see page xx.
• Do not switch on the product if any of the present covers are not properly in
place.
• Ensure that the charging station or the charging cable never come into direct
contact with heat sources or water.
• Ensure that the charging station is used under the stated operating conditions
(see “Technical specications” on page xx).
• Do not use explosive or readily ammable substances in the vicinity of the
charging station.
• Persons unable to assess the dangers involved in operating a charging station
should not use the charging station.
• Do not allow children to operate this device. Adult supervision is required when
children are in the proximity of a charging station in use.
• Make sure that the charging cable does not become mechanically damaged
(kinked, jammed or driven over) and that the contact area does not come into
contact with heat sources, dirt or water. For proper storage of Elvi charging
cable, EVBox box has designed the Elvi Cable Dock (Article number 290135).
• While charging, the cable must be completely unwound and connected to the
vehicle without overlapping loops (this is to avoid the risk of the charging cable
from overheating).
• Always pull on the plug’s hand grip and never on the charging cable itself.
• Do not operate the charging station in temperatures outside the ambient
temperature rating of -13°F (-25°C) to 109°F (43°C). Operating Elvi outside the
indicated ambient temperatures may result into early de-rating of the applicable
output power or early termination of the charging session.
Remarks
• This charging station has been designed and tested in accordance with
international standards.
• This charging station must be used exclusively for the purpose intended.
• The charging station complies with Safety Class I (the charging station is supplied
with a ground terminal for safety) and voltage Category III.
• Do not modify the charging station in any way. This will result in loss of warranty
and liability and may lead to dangerous circumstances!
• In case the Amperage rating of the charging cable lies above the Amperage
rating of the applied protective device (MCB), the installer / user must change
the station settings in the Hey by EVBox app or via hey.evbox.com. This will be
signaled by a warning in the app.
• Do not use cleaning solvents to clean any of the Elvi components. The outside of
the charging station, the charging cable, and the connector end of the charging
cable can be wiped with a clean, dry cloth to remove accumulation of dirt and
dust.
3 4
1. safety regulations
1. safety regulations
FCC REGULATORY STATEMENTS
This device complies with Part 15 of the FCC rules. Operation is subject to the
following two conditions.
1) This device may not cause harmful interference.
2) This device must accept any interference received, including interference that may
cause undesired operation.
Warning: Changes or modications not expressly approved by the party responsible
for compliance could void the user’s authority to operate this equipment.
Note: This equipment has been tested and found to comply with the limits for
a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is
no guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to
try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
This equipment should be installed and operated with a minimum distance of 20 cm
between the radiator and any part of the human body.
US contact information:
335 Madison Ave., 4th Floor
Grand Central Tech
New York, NY 10017, USA
+1 (646) 930-6305
info@evbox.us
Canadian Regulatory Statements
This device complies with Industry Canada license-exempt RSS standard(s).
Operation is subject to the following two conditions: (1) this device may not cause
interference, and (2) this device must accept any interference, including interference
that may cause undesired operation of the device.
(FR) Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux
appareils radio exempts de licence. L’exploitation est autorisée aux deux conditions
suivantes : (1) l’appareil ne doit pas produire de brouillage, et (2) l’utilisateur de
l’appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage
est susceptible d’en compromettre le fonctionnement.
Under Industry Canada regulations, this radio transmitter may only operate using
an antenna of a type and maximum (or lesser) gain approved for the transmitter by
Industry Canada. To reduce potential radio interference to other users, the antenna
type and its gain should be so chosen that the equivalent isotopically radiated
power (e.i.r.p.) is not more than that necessary for successful communication.
(FR) Conformément à la réglementation d’Industrie Canada, le présent émetteur
radio peut fonctionner avec une antenne d’un type et d’un gain maximal (ou
inférieur) approuvé pour l’émetteur par Industrie Canada. Dans le but de réduire
les risques de brouillage radioélectrique à l’intention des autres utilisateurs, il faut
choisir le type d’antenne et son gain de sorte que la puissance isotrope rayonnée
équivalente (p.i.r.e.) ne dépasse pas l’intensité nécessaire à l’établissement d’une
communication satisfaisante.
This equipment complies with the ICES RF radiation exposure limits set forth for an
uncontrolled environment. This equipment should be installed and operated with a
minimum distance of 20cm between the radiator and any part of the human body.
(FR) Cet équipement est conforme aux limites d’exposition aux radiations ICES
dénies pour un environnement non contrôlé . Cet équipement doit être installé et
utilisé à une distance minimale de 20 cm entre le radiateur et une partie de votre
corps.
Note: This device, when operated in the band 5150–5250 MHz, is only for indoor
use to reduce the potential for harmful interference to co-channel mobile satellite
systems.
(FR) Tout appareil destiné à la bande 5150 – 5250 MHz devra être exclusivemenl
utilisé en intérieur a n de réduire les risques de pertuarbatians électromagnétiques
gênantes sur les systémes de satellite mobile dans un même canal”
Note: Some electric vehicles require an external ventilation system to prevent the
accumulation of hazardous or explosive gasses when charging indoors. Consult the
vehicle’s owner manual to determine whether or not your electric vehicle requires
ventilation during charging. This charging station is not designed for charging these
vehicles and must not be used for charging electric vehicles that require external
ventilation.
Transport and storage
Ensure that the main power source has been disconnected when storing or
transporting the charging station. No liability can be accepted for damage during
the transportation process if the charging station is transported in anything other
than its original packaging.
Store the charging station in a dry environment. The product is preferably stored
at room temperature. If this is not possible, storage temperature must be between
50°F and 113°F with a maximum humidity level of 95% non-condensing.
EVBox strives to manufacture products of the highest quality. EVBox products for
the US market are UL 2594 tested and compliant. For the Canadian market, they
are CSA C22.2 No. 280-16 tested and compliant. For the EU market, they are CE
certied and compliant with the essential requirements of
EMC Directive 2014/30/EU and Low Voltage Directive 2014/35/EU.
More details can be found at evbox.us or in this Installation Manual.
EVBox products are sold with a limited warranty described at
evbox.us/general-terms-conditions.
65
components
& features
6.37 .2
Cable dock
(sold separately)
3.7
Operating system
1
2
1
Elvi is connected via a
built-in dual band WiFi connection or via an optional
UMTS modem.
Start and stop your charging
session with your charge
card, key fob or remotely via
the app.
3
4
5
Housing
2
Elvi consists of a wall dock,
a charging station and a
charging cable.
Elvi is designed with rugged,
high-impact strength plastics
that make its housing durable,
robust, weather-resistant and
wear-resistant.
Card reader
3
This is the area where you scan
your charge card or key fob.
Elvi reads the data from your
card to start or stop a charging
session.
LED indicator
4
EVBox is the innovator
behind the LED ring.
This smart status indicator
helps you understand what
Elvi is doing at all times.
Dimensions
12.9
(inch)
Components
Wall dock Station
Cable dock
(sold separately)
4.8
7.8
Cable dock
Charging cable & cable dock
5
The Elvi charging cable is
compatible with all types of
electric vehicles that can handle capacities from 3.7 kW up
to 22 kW.
The cable dock (sold separately, part. No. 290135) secures
the cable in its position when
Elvi is not in use.
Note: Make sure to select a
charging cable/plug that is
compatible with your car.
Keys
Charging
cable
Charging plug
(type 2 in
example)
Wall base
Cable dock
Front cover
Cable dock
Plug holder
for Type 1
Charging
plug
7
8