Euromaid EFS54FC-SES, FS54FC-SEW, EFS54FC-SEB User Manual

User Manual

Description: 54cm Freestanding Electric Cooker
MODEL NO. EFS54FC-SEW / EFS54FC-SES / EFS54FC-SEB

euromaid.com.au

USER MANUALPG 1

CONTENTS

Conditions of use............................................................................. Pg 3

Safety precautions ......................................................................... Pg 4

Other important safety information............................................... Pg 4

Warnings for use of oven and appliance hob.............................. Pg 5

Product desciption ......................................................................... Pg 6

First time use of the appliance....................................................... Pg 7

Using the oven ................................................................................. Pg 8

Oven shelf location ......................................................................... Pg 9

Oven cooking guide ....................................................................... Pg 9

Understanding baking problems ................................................... Pg 10

Using the hotplates of your cooker ............................................... Pg 11

Cleaning the cooker ....................................................................... Pg 13

Information about the cooling fan ................................................ Pg 15

Replacing the oven light ................................................................. Pg 15

Solving problems ............................................................................... Pg 16

Installing cooker - power connections ........................................... Pg 17

Installing your new cooker ............................................................... Pg 18

Ambry installation ............................................................................. Pg 20

Technical specifications ................................................................... Pg 20

Warranty ............................................................................................. Pg 21

We recommend that you read the instructions in this manual carefully before use for the best performance
and to extend the life of your appliance, as it will provide you with all the instructions you require to ensure
its safe installation, use and maintenance. Always keep this manual close to hand since you may need to
refer to it in the future. Thank you.

Condition of use:

This appliance is intended to be used for domestic use, not commercial use.

USER MANUALPG 3

SAFETY PRECAUTIONS

• This appliance is not intended for use by persons (including children) with reduced physical, sensory or
mental capabilities, or lack of experience and knowledge, unless they have been given supervision or
instruction concerning use of the appliance by a person responsible for their safety.

• Warning – ensure that no downward pressure is applied to the oven door when open. in particular, do
not allow a child to climb on to open oven door

• Warning - accessible parts can become hot during use, especially the oven door. To avoid burns, young
children must be kept away.

• Young children should be supervised to ensure they do not play with this appliance.

• During use this appliance becomes hot.

• Care should be taken to avoid touching hot external and internal surfaces when in use. Use oven
gloves.

• Install cooker, shelving and fittings in accordance with this manual.

• Ensure all specified vents, openings and airspaces are not blocked.

• The appliance is not intended to be operated by means of external timer or separated remote-control
system.

• CAUTION: The cooking process has to be supervised. A short term cooking process has to be supervised
continuously.

• To ensure your safety all electric appliances should only be installed or service by qualified staff.

• If the supply cord when fitted, is damaged, it must be replaced a service agent or similarly qualified
person in order to avoid a hazard.

• Do not spray aerosols in the vicinity of this appliance while it is in operation.

• Do not store flammable materials in the appliance or near this appliance.

• Do not modify this appliance.

• Appliance must be installed according to current laws and regulations by qualified tradesmen/Installers

The Manufacturers, Importers/Distributors and Retailers shall not be liable to any legal liability, personal injury
and property damage due to incorrect operation or incorrect Installation.

OTHER IMPORTANT SAFETY INFORMATION

This appliance must not be used as a space heater.

Do not obstruct the ventilation slots on front or back of appliance.

Do not remove any labels or use abrasive/ corrosive cleaners on.

According to the electrical safety regulations the appliance equipment must be properly earthed.

Do not use corrosive cleaners e.g. oven cleaners that contain caustic soda.

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WARNINGS FOR USE OF
OVEN & APPLIANCE HOB

OVEN WARNINGS

• Do not push down or apply any weight on open oven door.

• Do not line oven with foil or place anything on the bottom of the oven while baking to avoid permanent
damage, as trapped heat will crack or craze the enamel floor of the oven cavity liner.

• Use of olive oil and other poly-unsaturated oils (vegetable oils) when roasting uncovered food causes
deposits inside the oven which are very difficult to remove.

HOTPLATE AND BURNER WARNINGS

• Do not allow pots to boil dry, as damage to hotplate may result.

• Do not operate hotplates or burners without a pot, fry pan etc.

• Do not allow cookware to overhang hob onto adjacent bench tops, this will cause scorching to the
bench top surface.

• Stainless steel sealing ring around the hotplate will discolour due to heat.

• Danger of fire: Do not store items on the cooking surface.

WARNING: Unattended cooking on a hob with fat or oil can be dangerous and may result in a fire. If the hob
surface or element is cracked, switch off the appliance to avoid the possibility of electric shock.

DISPOSAL OF PACKAGING

• Please recycle the cardboard and also any polystyrene packaging where possible.

INSTALLATION, CLEANING AND SERVICING

• An authorised person must install this appliance.

• Before using the appliance, ensure that all packing materials are removed from the appliance.

• In order to avoid any potential hazard, the Installation Instructions must be followed.

• In order to avoid accidental tipping of the appliance (for example, by a child climbing onto the open
oven door), the anti tilt plate must be installed.

• The cooker must not be placed on a base or plinth.

• The appliance must not be installed behind a decorative door in order to avoid overheating.

• The cooker must not be placed on a base or plinth.

• The appliance must not be installed behind a decorative door in order to avoid overheating.

• Where the appliance is installed next to cabinets, the cabinet material must be capable of withstanding
85°C.

• Only authorised personnel should carry out servicing.

• Always ensure the appliance is switched off before cleaning.

• Do not use caustic soda- based cleaners.

• Do not use steam cleaners, as this may cause moisture build up.

• Always clean the appliance immediately after any food spillage.

• Appliances requiring connection to 220-240V and must be earthed.

• Means for disconnection must be incorporated in the fixed wiring in accordance with the wiring rules.

USER MANUALPG 5

PRODUCT
DESCRIPTIONS

DESCRIPTION OF ELECTRIC COOKTOP

1. Cooktop hob area

2. Hotplate Burner (4 of)

3. Control Panel

4. Chrome oven shelf (1 supplied)

5. Baking tray with grill insert (1 supplied)

6. Oven Door

7. Oven Inner Door Glass

8. Splashback (1 supplied)

9. Integrated Grill element

10. Fan forced oven element

11. Fan & element cover

12. Front panel

13. Anti-tilt bracket

14. Anti slip feet

CONTROLS

Front Control Panels

1

6

1. Hotplate Indicator Light (where fitted)

• Comes on when a hotplate is turned on.

2. Oven Indicator Light

• Light is on when oven element is heating up oven or cycling on.

3. 120 Minute Timer

• Sets “reminder” alarm count-down time or if oven is being used, switches oven OFF after cooking

time set has ended.

4. Oven Function Control Knob

• Sets oven function

5. Oven Temperature Control Knob

• Sets temperature for baking.

6. Hotplate Control Knob

• Adjusts temperature of hotplate.

2

5 4

3

USER MANUALPG 6

FIRST TIME USE OF THE
APPLIANCE

FITTING OVEN SHELVES

• Ensure shelf orientation is correct (refer picture).

• Slide into oven at an angle until raised back of shelf is
past the stop on side runners.

• Lower front of shelf and push in until stop is reached.

NOTE: The top ledge is not a shelf position

PREPARING YOUR APPLIANCE FOR THE FIRST TIME

• Wipe out the oven interior prior to operation with warm soapy water and polish dry with a soft clean
cloth.

• New appliances can have an odour during first operation. It is recommended to ‘run in’ your oven
before you cook for the first time. Run the oven at 180°C for 2-4 hours and ensure that the room is well
ventilated.

• Please install oven furniture as outlined in the “Fitting Oven Accessories and Cleaning” section.

• If your appliance is fitted with solid hotplates, turn heat setting to high for 3 minutes to fully harden the
coating. When cooled, apply a thin coating of cooking oil to seal the surface.

USING THE OVEN

Oven Safety Warnings

• Always follow the instructions for putting the shelves and side racks into the oven, to avoid accidents.

• Do not line the oven with foil, it will damage the enamel.

• Do not place cookware or anything else on the bottom of conventional oven model as trapped heat
will damage the oven

• Do not touch the hot surfaces or heating elements inside the oven.

• Do not use the oven door as a shelf.

• Do not push down on the open oven door.

• Do not place shelves on top of upper most shelf runner as there are no stops for shelf withdrawal.

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USING THE OVEN

SET OVEN FUNCTION

Description of oven functions

Light
The oven light is on. No heating elements are on.

Grill
The top central heating element comes on.
Suitable for grilling food or browning food. Do not use lowest shelf position.

Fan Assisted Grill
The upper heating element and the fan come on.
Suitable for grilling food without turning over and using two shelves. Do not use lowest shelf position

Fan Forced
The rear circular heating element and the fan come on to make heat distribution more even
throughout the oven. This mode is ideal for general purpose cooking on 3 shelves at the same time.

Defrost
Only the fan operates. It is located on the back of the oven, making the air circulate at room
temperature around the food. This is recommended for the defrosting of all types of food. By using
the fan, the defrosting time is approximately halved .

SET COOKING TEMPERATURE

• Select cooking temperature by turning the knob clockwise to the
required temperature, between 60c to MAX .

• Oven indicator light will come on when the oven is heating up.

• When it turns off it means that it reached the required temperature.

• The indicator light will cycle ‘on & off’ regularly during use which is normal.
It means that oven temperature is being constantly maintained at the selected
level.

SET COOKING TIME

120 Minute Timer
Operating oven without Timer

• Turn knob counter clockwise to “ ” symbol.
The oven will operate without use of the timer function.

Operating oven using the Timer

• To set the timer, simply turn the knob clockwise to the required number of minutes.
The timer will automatically shut down the oven after the set minutes and the timer
will ring at the same time.

NOTE: For any time below fifteen minutes turn the knob past the fifteen then turn it back to the required
number of minutes. When the timer returns to zero, the timer gives a short ring.

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OVEN SHELF LOCATION

(5 shelf positions side racks)

OVEN COOKING GUIDE

The following is intended as a guide only. It is often required to set oven 10-20 degrees above or below this
guide to get the result you want. Also adjustments are needed for the cooking time to suit personal desired
results. Also you should follow the recipe guide when setting temperature and times. For best results when
baking, preheat your oven for 15-20 minutes.

Conventional Oven Fan forced oven

Food

Temperature

Plain or fruitscones 220 2 (3) 210 Any 10-15

Rolled biscuits 170 (180) 2 150 (170) Any 10-15

Spooned biscuits 190 2 180 Any 12-15

Short bread biscuits 160 1 (2) 150 Any 30-35

Hard individual meringues 110 2 100 Any 90

Soft individual meringues 180 2 165 Any 15-20

Pavlova 110 (120) 1 100 Any 75

Patty cakes 190 2 180 Any 15-20

Sponge 180 2 170 Any 20-30

Plain butter cake 180 2 170 Any 25-40

Rich fruit cake 140 (150) 2 130 Any 180

Short crust cornish pastry 180-200 2 160 (180) Any

Short crust custard tart 180-220 1 (3) 170 - 200 Any

Oven shelf

position

Temperature

Oven shelf

position

Time in

minutes

40-45

(10-35)

20-30

(10/25)

Cream puffs 210 2 200 Any 25-30

Yeast bread 210 1 200 Any 25-30

Pizza 200 2 220 Any 15-25

Shelf position is counted from the bottom shelf position up. Bottom shelf position is 1.

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UNDERSTANDING BAKING PROBLEMS

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NOTE: Condensation on oven door is normal, especially when kitchen is cold. Also spacing and size of food

on trays and the number of baking dishes in the oven can affect air circulation.

USING THE HOTPLATES OF YOUR COOKER

Hotplates safety warnings

• Do not use pots and pans which are unsteady, as these could overbalance.

• Do not use mats, heat diffusers or wok stands. These will cause a temperature build-up which can damage
the cook top.

• Do not let cooking pots overhang sides or front of hob get too close to the hotplate control knobs.

Choosing cooking pots and pans

Look at this diagram below which shows you which utensils to use on the hotplates and which utensils should
not be used.

• Always use pots and pans with flat bottoms. Uneven or thin bottoms will waste energy and cook slowly.

• Always use pots and pans which are slightly larger than the hotplate. Small pans waste energy.

• Always put dry pots and pans on the hotplates.

• Do not use pots and pans which are too large. Pans which overhang the hotplate more than 50mm can
damage the hob

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USING THE HOTPLATES

Solid Hot Plates

OF YOUR COOKER

Check the hotplates on your cooker against the diagrams below before you use your
cooker for the first time

Solid hotplates

• The strong solid-cast hotplates give wide contact for fast, efficient cooking.

• The hotplates are sealed all around which means that spilt liquids do not go under the hotplates.

NOTE: The stainless steel ring will tarnish with use.

Before first use

• The top surface of the hotplates are sealed with a heat resistant coating. Before using for the first time
the hotplates should be heated for a short period without a pan to harden the protective coating.

• Turn the heat setting to high for approx 3 minutes to fully harden the coating.

• When the hotplates have cooled apply a thin coating of cooking oil to the hotplate to seal and protect
the surface.

• After switching off, this light will continue to glow until the temperature of the hotplate drops below 60°C

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CLEANING THE COOKER

SAFETY WARNINGS ABOUT CLEANING

• Always make sure that the cooker is turned off before cleaning.

• Always clean cooker immediately after use.

• Do not use steam cleaners. These may cause moisture build-up.

• Do not use caustic- based cleaners. These will damage aluminums parts, and remove enamel gloss.

CLEANING THE ENAMEL

• Keep enamel clean by wiping it with a soft cloth dipped in warm soapy water.

• Rub difficult stains with a nylon scourer or creamed powder cleanser.

• Do not use abrasive cleaners, dry powder cleaners, steel wool or wax polishes.

• If you use an oven cleaner, then follow the instructions on the product carefully.

CLEANING THE CONTROL PANEL

• Make sure control knobs are in off position.

• Clean the control panel by wiping it with a soft cloth dipped in warm soapy water and squeezed dry.

CLEANING THE ELECTRIC COOK TOP

DO NOT PUT ELEMENT IN WATER!

SOLID HOTPLATES

• For normal cleaning use a moist cloth.

• For very dirty hotplates use any commercial cleanser (hotplate cleaner).

• After cleaning, remove any cleanser remaining and dry the hotplate completely running the element
for a short period.

• For prolonged life of the hotplate we recommend Hillmark “Shine On” hotplate protector, or similar to
prevent rust or corrosion. It is recommended this be done weekly.

• Permanent heat discolouration of the trim ring is normal

NOTE: Do not use abrasive sponges or scourers, oven sprays or stain removers on solid hotplates. These may
damage, scratch or stain the hot plate. Any pitting, staining or scratching will not be covered by warranty.

CLEANING THE OVEN

• Open the door fully.

• Remove oven shelves and side racks.

• Clean with hot soapy water.

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CLEANING THE OVEN DOOR / HOW TO REMOVE THE OVEN DOOR

For a more thorough clean, you can remove and disassemble the oven door.

Proceed as follows:

• Oven door structures 1 remove and assemble procedure:

• Open the door to the full extent (fig.1);

• Open the lever A completely on the left and right hinges (fig.2);

• Hold the door as shown in (fig.3)

• Gently close the door (fig.3) until left and right hinge levers A are hooked to part B of the door (fig.4).

• Withdraw the hinge hooks from their location following arrow C (fig.4).

• Rest the door on a soft surface;

• To replace the door, repeat the above steps in reverse order.

Removing the Inner Pane of Glass

• Oven door: Remove the seal G by unscrew the 2 screws (fig.1)

• Gently pull out the inner pane of glass (fig.2)

• Clean the glass with an appropriate cleaner. Dry thoroughly, and place on a soft surface.

• Now you can also clean the inside of the outer glass.

Cleaning the door glass

• Clean the glass door using non-abrasive products or sponges and dry it with a soft cloth.

• Do not use the oven without the inner door glass fitted.

• Do not use harsh abrasive cleaners or sharp metal scrapers to clean the oven door glass since they can
scratch the surface, which may result in shattering of the glass.

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INFORMATION ABOUT
THE COOLING FAN

NOTE: Your cooker is fitted with a cooling fan that will run after the oven has been turned off.

The reduce the time of the cooling fan running time it is suggested to open door ajar to assist in cooling
down of oven.

REPLACING THE OVEN LIGHT

Ensure that the appliance is switched off before replacing the lamp to avoid the possibility of
electric shock.

• Disconnect the oven from the power supply at the fuse-box by means of the switch used to connect the
appliance to the electrical mains.

• Remove the glass cover of the lamp-holder by rotating anti-clockwise

• Remove the lamp and replace with a lamp resistant to high temperatures (300°) with the following
characteristics:

» Voltage: 220-240V
» Wattage: 25W
» Type: E 14

• Replace the glass cover. Reconnect the appliance to the mains power supply.

USER MANUALPG 15

SOLVING PROBLEMS

Problem Causes Remedy

Circuit breaker tripped Check circuit breaker

Elements won’t work

Household fuse blown Replace household fuse

120 min Timer now in Manual
position

Power not turned on Switch on electricity

Oven or grill not working

Control is incorrectly set Reset controls

Circuit breaker tripped Check circuit breaker

Power not turned on Switch on electricity

Household fuse blown Check fuses

Oven light not working

Oven not hot enough

Unit smoking when first used Protective oils being removed This is normal

Circuit breaker tripped Check circuit breaker

Lamp blown or loose in socket Replace or tighten globe

Heat escaping through incorrectly
sealed door

Door seal is worn or has moved Replace seal or re set it

Refer to 120 min timer instructions

Check shelves or dishes are not
preventing door closing properly.
Check that door is fitted properly
after door removal for cleaning

Odour on first use of oven Manufacturing oils on elements This is normal

120minute timer buzzer not
audible

Oven shelf tight

Clock display off

Note: Only Euromaid Authorised service agents should carry out servicing otherwise warranty may be void.

Timer not wound sufficiently

Oven shelf not inserted corectly,
may be upside down or back to
front

Household fuse blown or power
supply is off

Allow 2-4 hours for odour to
dissipate (open all windows)

Turn timer knob past 15 minute
mark. Then turn to the required
number of minutes.

Remove shelf and insert as per
diagram

Check fuses, power supply

USER MANUALPG 16

INSTALLING COOKER ­POWER CONNECTIONS

FITTING A POWER SUPPLY CABLE

Connecting appropriate power supply ` terminal board/ connector block:

• Using a screwdriver, prize open tabs of the Terminal board cover.

• Remove the wire clamp screw.

• Fasten the wires beneath the corresponding screw heads, using brass ‘bridge’ for single phase supply.

• Fasten cable clamp and close the cover of the terminal board.

• The ac power supply should be 220-240V / 50-60Hz. Cooker is rated at 6560-7810W connected load. For
electric cookers, the minimum 32A circuit breaker. When connecting to multiphase supply, remove the
relevant bridge pieces between ACTIVE connections

NOTE: To be carried out by a qualified electrician / installer.

WARNING: CONNECTING THE POWER CORD MUST BE IN ACCORDANCE WITH THE INSTRUCTIONS LISTED IN THE
TABLE BELOW

Connecting the supply cable to the mains

Install an approved circuit breaker with a minimum contact opening of 3 mm, between the appliance
and the mains fuse box .The circuit breaker should be sized according to the load and should comply with
current regulations (the earth wire should not be interrupted by the circuit breaker).

The supply cable should be positioned so that it does not reach a temperature of more than 50° with
respect to the room temperature, anywhere along its length. Before switching fuse ON in meter-box check:

• Earth continuity. The electrical safety of this appliance can only be guaranteed if the cooker is correctly
installed and earthed, in compliance with regulations on electrical installations.

• The electrical capacity of the system and sockets will support the maximum power of the appliance, as
indicated on the data plate

• Go to section “Installing your new cooker”

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INSTALLING YOUR NEW
COOKER

SAFETY WARNINGS ABOUT INSTALLATION

• The cooker must be installed and serviced only by an authorised person.

• A certificate of compliance must be supplied by Installer and is to be kept by the customer.

• The packing materials must be removed before you install the cooker.

• You must follow the installation instructions in this booklet.

• The surrounding kitchen cabinets must be able to withstand 85°C. We will not accept responsibility for
damage caused by installation in to kitchen cabinets which cannot withstand 85°C.

• The appliance must not be installed in a corner. It must be installed at least 100mm from the side wall.

• The vents; openings and air spaces must not be blocked.

• The anti-tilt plate must be installed to avoid accidental tipping.

• The stabilizing bolt must be installed to avoid accidental moving.

• You must not pull the cooker by the door handles.

• Electricity isolation switch for electric models 32A plug, is to be installed in an accessible position near
the cooker (but not behind cooker).

• If the supply cord or cable is damaged, it must be replaced by an approved service agent or a similarly
qualified person in order to avoid a hazard.

UNPACKING AND INSTALLATION INSTRUCTIONS FOR INSTALLER

Unpacking

• Please check the product and make sure that there is no damage.

• Read the relevant Installation Sections of this Manual. Ensure all is understood..

• Confirm that product is compatible with available electrical connections.

Ensure proposed installation position does not conflict with Installation Sections.

• Check the attachment packing in good condition, complete accessories.

• Use screw driver to remove two fixed Anti-tilt plate screws and plate.

Locating the cooker

Study the diagrams below to be sure of the dimensions required to locate the cooker safely. Make sure that
the top of the cooker is at least 10mm higher than the level of the bench tops. The appliance has been
designed to fit in a 540mm wide gap in kitchen cabinets. The cooker may also be installed at the end of a
line of benches or with a free space on either side.

NOTE: To ensure cooker stability, the anti-tilt plate must be installed on the cooker.

The installation the splash back

• Upon unpacking cooker, using a philips head screwdriver
to remove splashback from rear of cooker.

• Position splash back into tabs at rear of cooker and push
downwards gently until properly in position.

• Screw in splashback from behind to secure in place.

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(Refer to diagram relating to minimum clearances required for correct installation)

• Determine position of cooker and ant-tilt plate.

• Securely fix the anti-tilt plate to the floor with appropriate fasteners.

• Slide the cooker into the anti-tilt plate to double check. And then slide out the cooker.

• Connect electricity supply but do not turn on until installation is completed.

• Slide the cooker back into the anti-tilt plate so that rear cover rests against the rear wall. Then check
the height and level of the cooker. If required, pull the cooker back out and adjust the leveling feet as
required.

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AMBRY INSTALLATION

Only a qualified person in compliance with the instructions provided must install the appliance.
Manufacturer declines all responsibility for improper installation, which may harm persons and damage
property.

Important

The power supply to the appliance must be turned off before any adjustments or maintenance work is
to be carried out on the cooker. Air vents at the rear of the cooker should not be fully covered otherwise

ventilation will be restricted and cause possible damage to the cooker.

Model EFS54FC-SEW / EFS54FC-SES / EFS54FC-SEB

Oven capacity (L) 83
Voltage (v) 220-240
Frequency (Hz) 50-60
Power (W) 6560-7810W

Product dimension (mm) 540*630*910
Package size (mm) 590*712*960

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MANUFACTURER
GUARANTEE

This warranty is provided in Australia by Glen Dimplex Australia Pty Limited ABN 69 118 275 460 (Phone
number 1300 556 816) and in New Zealand by Glen Dimplex New Zealand Limited NZBN 9429000069823
(Phone number 09 274 8265) in respect of the Euromaid product.

1. Euromaid Express Warranty

Subject to the exclusions below, we warrant that the product will not have any electrical or mechanical
breakdowns within:
a) In the case of Euromaid products used for personal, domestic or household purposes, a period of 2 years
from the date the product is purchased as a brandnew product from a retailer located in Australia / New
Zealand.

b) In the case of Euromaid products used for purposes other than personal, domestic or household purposes
(including business or commercial use), a period of 90 days from the date the product is purchased as a
brand-new product from a retailer located in Australia / New Zealand. Euromaid products are designed
and intended for domestic use only; and
c) All warranty repairs must be carried out by Glen Dimplex or their nominated service agent

Note: warranty periods detailed above may vary in line with agreements with select retail and builder
partners and may differ between Australia and New Zealand. The benefits conferred by this express
warranty are in addition to the Consumer Guarantees referred to in section 3 and any other statutory rights
you may have under the Australian / New Zealand Consumer Law and/or other applicable laws.

2. Warranty exclusions

This express warranty does not apply where:
a) The product has been installed, used or operated otherwise than in accordance with the product
manual or other similar documentation provided to you with the product;
b) The product requires repairs due to damage resulting from accident, misuse, incorrect installation, insect
or vermin infestation, improper liquid spillage, cleaning or maintenance, unauthorised modification, use on
an incorrect voltage, powersurges and dips, voltage supply problems, tampering or unauthorised repairs by
any persons, use of defective or incompatible accessories or exposure to abnormally corrosive conditions,
events independent of human control which occurred after the goods left the control of Glen Dimplex;
c) The repair relates to the replacement of consumable parts such as fuses and bulbs or any other parts of
the product which require routine replacement;
d) You are unable to provide us with reasonable proof of purchase for the product;
e) the breakdown occurs after the expiry of the express warranty period set out in
section 1 or
f) the product was not purchased in Australia / New Zealand as a brand-new
product.

3. Consumer guarantees

Our goods come with guarantees that cannot be excluded under the Australian / New Zealand Consumer
Law. You are entitled to a replacement or refund for a major failure and for compensation for any other
reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the
goods fail to be of acceptable quality and the failure does not amount to a major failure.

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MANUFACTURER
GUARANTEE

4. How to make a claim.

You may make a claim under this warranty through our website, contacting our customer care line or
via email. Contact details for Glen Dimplex Australia and New Zealand can be found at the end of this
document
To make a valid claim under this warranty, you must:
a) Lodge the claim with us as soon as possible and no later than 14 days after you first become aware of
the breakdown;
b) Provide us with the product serial number;
c) Provide us with reasonable proof of purchase for the product. This can take the form of a store receipt,
new home handover form or other payment receipt documentation; and
d) If required by us, provide us (or any person nominated by us) with access to the premises at which the
product is located at times nominated by us (so that we can inspect the product).
Washing

5. Warranty claims

If you make a valid claim under this warranty and none of the exclusions set out in

• section 2 apply, we will, at our election, either repair the product or replace the

product with a product of identical specification (or where the product is superseded
or no longer in stock, with a product of as close a specification as possible).

Goods presented for repair may be replaced by refurbished goods of the same type
rather than being repaired. Refurbished parts may be used to repair the goods.
Products are designed and supplied for normal domestic use. We will not be liable to
you under this warranty for business loss or damage of any kind whatsoever.

Glen Dimplex Australia Pty Ltd

www.glendimplex.com.au

Australia

Ph: 1300 556 816

[e-mail]

Glen Dimplex New Zealand Ltd

www.glendimplex.co.nz

New Zealand

Ph: 09 274 8265

[e-mail]

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NOTES

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NOTES

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READ THE INSTRUCTION BOOKLET BEFORE INSTALLING AND USING THE
APPLIANCE.

The manufacturer will not be responsible for any damage to property or to persons caused by incorrect
installation or improper use of the appliance.
The manufacturer is not responsible for any inaccuracies, due to printing or transcription errors, contained in
this manual. In addition, the appearance of the figures reported is also purely indicative.

The manufacturer reserves the right to make changes to its products when considered necessary and
useful, without affecting the essential safety and operating characteristics. Glen Dimplex constantly seeks
ways to improve the specifications and designs of their products.

Whilst every effort is made to produce up to date literature, this document should not be regarded as an
infallible guide. Actual product only should be used to derive cut out sizes. All appliances must be installed
by a qualified person/s with adherence to the relevant electrical, plumbing and building codes, with
compliance being issued as required by state or national legislation.

Additionally, all upright cookers must have the anti-tilt device installed correctly in adherence to the
relevant standards by a licenced installer. For maximum effectiveness and efficiency all rangehoods should
be installed with the use of ductwork, by a licenced installer with adherence to the relevant state and
national building codes and regulations.

All Glen Dimplex appliances are for Domestic use only, and must be installed by a licence installer into
Domestic Applications only, without exception and to the required Authorities guidelines. Any installation
outside of this will VOID warranty. Alfresco areas are not a Domestic application.

Glen Dimplex Australia Pty Ltd

www.glendimplex.com.au

For service advice, please contact the Customer Care Centre by phone or email below.

Australia

Ph: 1300 556 816

[e-mail]

Glen Dimplex New Zealand Ltd

www.glendimplex.co.nz

New Zealand

Ph: 09 274 8265

[e-mail]

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