Eureka AS1000, AS1009 User Manual

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Page 1

AS1000-AS1009 Series

Owner’s Guide

Thank you for purchasing your new Eureka vacuum!

Important instructions

For easy assembly, please take a few moments to read this owner’s guide.

If you have questions about your new vacuum, please contact our customer service helpline at

1-800-282-2886

8 a.m. to 7:30 p.m. (CST), Monday - Friday 10 a.m. to 6:30 p.m. (CST), Saturday - Sunday

Promotional code: eurekaad6

Special Offer – receive 15% off parts and accessories when ordering online. Promotion excludes vacuums.

Guía del Propietario

¡Gracias por la compra de su nueva aspiradora Eureka!

Si tiene alguna pregunta sobre su nueva aspiradora, por favor contacte a nuestra línea de ayuda de atención al cliente llamando

1-800-282-2886

8 a.m. a 7:30 p.m. (CST), de lunes a viernes 10 a.m. a 6:30 p.m. (CST), sábado y domingo

Código de promoción: eurekaad6

Oferta especial – reciba un 15% de descuento en piezas y accesorios cuando haga

su pedido en línea. Esta promoción no incluye aspiradoras.

We’re here to help!

. ¡Estamos aquí para ayudarle!

Upright vacuum cleaner; household type.

Le Guide du Propriétaire

Merci d’avoir acheté votre nouvel aspirateur Eureka!

Si vous avez des questions au sujet de votre nouvel aspirateur, veuillez contacter notre Ligne d'aide du Service à la clientèle au

1-800-282-2886

8 h à 19 h 30 (CST), lundi au vendredi 10 h à 18 h 30 (CST), samedi et dimanche

Code de promotion : eurekaad6

Offre spéciale – recevez 15% de réduction sur les pièces et les accessoires lorsque

vous commandez en ligne. La promotion exclut les aspirateurs.

. Nous sommes là pour vous aider!

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Where to find important vacuum information

Keep this information

Write the model, type and serial number here:

Date of purchase (keep your receipt) _______________

Model number and type ________________________

Serial number _________________________________

Find these numbers on a label on the middle back side of the vacuum cleaner. Refer to these numbers when ordering parts and accessories or if service is needed.

Before you start your vacuum cleaner

Refer to Quick Start Guide for assembly and use. This Owner’s Guide provides

important instructions to prolong the life of your Eureka vacuum cleaner.

Registration

in the top right corner.

Inspection

is tested and thoroughly inspected before shipping. For instructions regarding any shipping damage, call Eureka Customer Service HELPLINE 1-800-282-2886 immediately.

To register your product visit www.eureka.com and click on the ‘Register Your Product’ link

Carefully unpack and inspect your new Eureka vacuum cleaner for shipping damage. Each unit

Table of contents

Important safeguards

How to identify parts of vacuum cleaner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Maintenance schedule

Dust cup, filter, screen and exhaust/HEPA filter.

How to use accessories

2-position wand, crevice tool, dusting brush, turbo nozzle, bare floor nozzle, and stair hose.

How to maintain your vacuum cleaner

Maintain brush roll, replace U belt, and how to clear a blockage.

How to maintain turbo nozzle

Eureka limited warranty information

Thermal cut-off and problem solving

Spanish owner’s guide

French owner’s guide

Order forms and parts list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21-22

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Follow caution information wherever you see this symbol.

Eureka Customer Service HELPLINE 1-800-282-2886

www.eureka.com

Page 3

IMPORTANT SAFEGUARDS

When using an electrical appliance, basic precautions should always be followed, including the following:

READ ALL INSTRUCTIONS BEFORE USING THIS VACUUM CLEANER

WARNING

To reduce the risk of fire, electric shock, or injury:

• Do not use outdoors or on wet surfaces.

• Do not leave vacuum cleaner when plugged in. Turn off the switch and unplug the electrical

cord when not in use and before servicing.

• Do not allow to be used as a toy. Close attention is necessary when used by or near children.

• Use only as described in this manual. Use only manufacturer's recommended attachments.

• Do not use with damaged cord or plug. If vacuum cleaner is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, return it to a service center before using.

• Do not pull or carry by cord. Do not use cord as a handle. Do not close a door on cord or pull cord around sharp edges or corners. Do not run vacuum cleaner over cord. Keep cord away from heated surfaces.

• Do not use extension cords or outlets with inadequate current carrying capacity.

• Turn off all controls before unplugging.

• Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.

• Do not handle plug or vacuum cleaner with wet hands.

• Do not put any object into openings. Do not use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce airflow.

• This vacuum cleaner creates suction and contains a revolving brush roll. Keep hair, loose clothing, fingers, and all parts of body away from openings and moving parts.

• Do not place vacuum cleaner on furniture or stairs as the brush roll may cause damage. Use extra care when cleaning stairs. Place vacuum cleaner on floor with the handle in storage position while using attachments.

• Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.

• Do not use without dust cup, filter and screen, and HEPA exhaust filter in place.

• Belt pulleys can become hot during normal use. To prevent burns, avoid touching the belt pulley when servicing the drive belt.

• Do not use to pick up flammable or combustible liquids such as gasoline, or use in areas where they may be present.

• Store your vacuum cleaner indoors in a cool, dry area.

• Keep your work area well lighted.

• Unplug electrical appliances before vacuuming them.

• Unplug before connecting turbo nozzle.

ENGLISH

SAVE THESE INSTRUCTIONS

To reduce the risk of electric shock, this appliance has a polarized plug (one blade is wider

than the other). This plug will fit in a polarized outlet only one way. If the plug does not fit fully into the outlet, reverse the plug. If it still does not fit, contact a qualified electrician to install the proper outlet. Do not change the plug in any way.

Motor

Do Not Oil the motor or the brush roll at any time.The bearings are permanently lubricated

and sealed.

Eureka Customer Service HELPLINE 1-800-282-2886

www.eureka.com 1

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How to identify parts of vacuum cleaner

SPECIAL FEATURES

Handle

Available on some models

Upper cord retainer

Upper hose retainer

Air path

selector knob

Turbo nozzle

(on some models)

Filter and screen

(located inside dust cup)

Dust cup

Exhaust/HEPA filter compartment

(located behind dust cup)

Height adjustment knob Brush roll cover

Turbo cover

Turbo nozzle

Hose

Crevice tool

Power switch

Handle

release

Dusting brush

Carry handle and cord wrap Lower cord retainer

(on carry handle)

Wand Power cord

Quick release cord wrap

Lower hose retainer

Base hose

Maintenance schedule

Maintenance Schedule is also located on back side of dust cup.

READ ALL INSTRUCTIONS BEFORE USING THIS VACUUM CLEANER. Moving parts! Power switch is marked for on-OFF.

DUST CUP – Empty after each use

Filter

DCF21

Screen

Exhaust filter

EF6

( HEPA filter

on some models)

Brush roll

Eureka Customer Service HELPLINE 1-800-282-2886

U belt

Press lever to release bottom lid.

Debris will empty.

Close bottom lid

until it clicks.

FILTER DCF21 – Replace or clean regularly to maintain suction

Empty cup. Pull back

latch to lift off lid.

Remove screen. Rinse

screen and dust cup.

Dry thoroughly.

EXHAUST FILTER EF6 – Check filter regularly. Replace every

6-12 months or when performance loss is noticeably declining

Remove dust cup. Press down tab and

For quick clean,

tap filter.

Align tab with slot to

reinstall screen.

remove filter cover.

Grasp filter and twist to remove

from lid. Shake dust from filter.

Reinstall filter. Align lid

at front; press down until

lid snaps into place.

Lift out filter and replace. Reinstall

cover and snap into place.

BRUSH ROLL – Clean monthly

U BELT –

Replace worn, cut or out of shape belt

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How to use accessories

WAND

Before using accessories

1) Raise height adjustment to ‘high carpet.’

2) Turn air path selector knob to ‘tools.’

2-Position wand

Loosen wand and hose from back of vacuum.

• Push tool onto end of wand.

• For short wand, push hose release button

to remove wand. Attach tool to end of hose.

Crevice tool

Use for baseboards, corners and tight spaces.

Dusting brush

Use for furniture, drapes and vents.

Turbo nozzle

(with some models or available for purchase)

Use for furniture and stairs.

C A U T I O N

When using tools, always place handle in upright position to raise vacuum to highest carpet setting. Brush roll will continue to turn when vacuum is turned on and handle is in upright position. Do not tilt vacuum forward while using tools.To avoid damage, do not set vacuum on carpet, carpeted stairs, furniture or fringed rugs when using tools.

ENGLISH

Bare floor nozzle and wand

(with some models or available for purchase)

Use for hard surfaces.

Stair hose

(with some models or available for purchase)

Make sure vacuum is below you, pushed against the bottom step.

1) Attach stair hose to end of hose or wand.

Eureka Customer Service HELPLINE 1-800-282-2886

2) Attach turbo nozzle to end of stair hose.

NOTE: Hose length can be increased by releasing the hose from the hose retainer on back of unit. Reposition hose inside hose retainer after using accessories.

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How to maintain your vacuum cleaner

! !

Make sure vacuum cleaner is turned off and power cord is unplugged.

Maintain brush roll

Motor pulley can become hot with normal use.

Remove hair and threads from brush roll periodically. Do not remove end caps.

Check U belt. Replace if worn, cut or out of shape.

Avoid touching the motor shaft when checking brush roll or belt.

How to replace brush roll or belt

• Step on handle release to lower handle flat onto floor (Fig.1).

• Remove 4 screws from brush roll cover. (Fig. 2).

• Lift off brush roll cover. (Fig. 3).

• Remove brush roll and belt.Thread new belt around motor shaft and brush roll (Fig. 4).

• Insert left end of brush roll first. Make sure end cap fits into base. Pull right side of brush roll to stretch belt and insert right end cap into base (Fig. 5). Make sure it slides into position.

Fig.1

Fig. 3

Fig. 2

Fig. 4

• Rotate brush roll 2 turns to center belt.

• Replace brush roll cover (Fig. 3).

• Replace 4 screws (Fig. 6).

Fig. 5

Fig. 6

How to Clear a Blockage

Make sure vacuum is turned off and power cord is unplugged. Hose blockage

• Remove hose from hose retainer. Flex the hose to loosen any blockage (Fig.1).

•

Remove dust cup. Set air path knob to ‘floors.’ Use finger to check for debris (Fig 2).

• Base hose – base hose. Use finger to clear blockage. Snap hose end back up into position (Fig 3).

• Hose connector – Pull out on left side tab to remove connector. Remove debris. Align tab at right and snap connector back into place (Fig. 4).

Eureka Customer Service HELPLINE 1-800-282-2886

Pull down to loosen end of

Fig. 1

Fig. 2 Fig. 4Fig. 3

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Page 7

How to maintain turbo nozzle (on some models)

1) Turn nozzle onto back side. Remove 1 screw.

2) Rotate lower part of cover down over brush and lift off cover.

The Eureka limited warranty

Eureka warrants this vacuum cleaner to be free from defects in material and workmanship for a term of three years for normal household use. Warranty is granted only to the original purchaser and members of immediate household.

This warranty is good for three years from the date of purchase only when the vacuum cleaner is used in the accordance with Eureka operating instructions. Note: refurbished or remanufactured products have a one year limited warranty.

and Filtrete

by 3M parts.

TThhiiss wwaarrrraannttyy ddooeess nnoott ccoovveer

• Parts of the vacuum that require replacement under normal use such as disposable dust bags, filters, drive belts, light bulbs, brush roll, bristles, impellers and cleaning.

• Damages or malfunctions caused by negligence, abuse, and use not in accordance with the Owner’s Guide.

• Defects or damages caused by unauthorized service or the use of other than Genuine Eureka, ARM & HAMMER

What Eureka will do

Eureka will, at its option, repair or replace a defective vacuum or vacuum part that is covered by this warranty. As a matter of warranty policy, Eureka will not refund the consumer’s

purchase price.

Obtaining warranty service

To obtain warranty service you must return the vacuum or vacuum part along with “proof of purchase” to any Eureka Authorized Warranty Station. For Eureka Authorized Warranty Station or Service Information, visit www.eureka.com, write or telephone toll free:

3) Clear blockage from brush roll area. Use scissors to clip

4) Place cover back into position. Tighten screw.

threads or hair.

USA: 1-800-282-2886

Electrolux Home Care North America Service Division P.O. Box 3900 Peoria, IL 61612

Obtaining warranty service outside your community

You must pay the shipping charges to the Eureka Authorized Warranty Station.

Return shipping charges will be paid by the Warranty Station. When returning parts for repair, please include the model, type and serial number located on the rating plate on the lower backside of the vacuum.

Further limitations and exclusions

Any warranty that may be implied in connection with your purchase or use of the vacuum, including any warranty of Merchantability or any warranty for Fitness For A Particular Purpose is limited to the duration of this warranty. Some states do not allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you.

Your relief for the breach of this warranty is limited to the relief expressly provided above. In no event shall the manufacturer be liable for any consequential or incidental damages you may incur in connection with your purchase or use of the vacuum.

Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

This warranty gives you specific legal rights. You may

also have other rights, which may vary by state.

The ARM & HAMMER name is a trademark of Church and Dwight Co., Inc. 3M and Filtrete are trademarks of 3M Company, used by Electrolux Home Care Products, Inc. under license.

Mexico: (55) 5343-4384

Electrolux Home Care

Canada: 1-800-282-2886

Electrolux Home Care North America Service Division 5855 Terry Fox Way Mississauga, Ontario L5V 3E4

ENGLISH

Eureka Customer Service HELPLINE 1-800-282-2886

www.eureka.com

Page 8

Problem solving

Make sure vacuum is turned off and power cord is unplugged.

N O T I C E: Therma l cut-off

his vacuum cleaner has a special thermostat that protects the vacuum in case of motor overheating. If the vacuum suddenly shuts off, proceed as follows:

) Push the power switch to off and unplug the vacuum.

) Check the vacuum for a possible source of overheating such as a full dust cup, blocked hose or clogged filter. If these conditions are found, fix them

and wait at least 30 minutes before attempting to use the vacuum.

3) After the 30 minute period, plug the vacuum back in and turn on the switch. If the vacuum still does not work, call the Eureka customer service helpline.

Problem

Motor will not start.

Vacuum does not clean carpet or bare floor.

No suction at the end of hose.

Turbo nozzle will not turn (on some models).

Vacuum is hard to push.

Burning smell; brush roll will not turn.

Cause

Power plug • Push plug securely into outlet, try another outlet or

Power switch

Thermal cut-off • See above.

Dust cup and filter

Air path selector • Turn selector knob to ‘floors.’

Belt

Hose

Bare floor setting • For bare floor cleaning, turn height adjustment knob to bare

Carpet height setting

Dust cup and filter

Air path selector • Turn selector knob to ‘tools.’

Hose

Rotating brush

Vacuum height setting

Belt • Replace a worn, cut or out of shape belt. Page 4

Belt • Check brush roll for debris. Page 4

check circuit breaker.

• Step on power switch to turn vacuum on.

• Empty dust cup, clean and/or change filter.

• Clean or replace filters regularly to maintain suction. Page 2

• If picking up fine dust, the dust cup may not look full, but a fine substance tends to reduce suction when it blocks air flow through the filter and screen. Refer to page 2 for filter maintenance. Make sure filter, screen and dust cup are installed properly.

• Replace a worn, cut or out of shape belt. Page 4

• Remove clogs from the hose that restrict the airflow. Make sure hose is replaced into hose retainer. Page 4

floor position.

• Turn height adjustment knob to another position.

• Empty dust cup, clean and/or change filter.

• Clean or replace filters regularly to maintain suction. Page 2

• Remove clogs from the hose that restrict the airflow. Make sure hose is replaced into hose retainer. Page 4

• Check turbo nozzle for debris. Page 5

• If no suction at end of hose, turn selector knob to ‘tools.’

• Adjust knob to a higher position.

• Replace broken or out of shape belt. Page 4

Solution

Eureka Customer Service HELPLINE 1-800-282-2886

www.eureka.com