Eureka 2500 User Manual

Household Type

Owner’s Guide

2500 Series

ANT

IMPOR

not return this

Do

product to the store.

For assembly problems or
questions contact: Eureka’s

Customer Service Division toll
free at 1-800-282-2886*, 8
a.m. to 7:30 p.m., (CST),
Monday - F riday and 10 a.m.
to 6:30 p.m. Saturday.

For replacement of broken
or missing items to be

shipped direct to you, call 1­800-438-7352*, 8 a.m. to 4:45
p.m., (CST), Monday - Friday.

*En Mexico llame al 5670-6169

T

Rating Plate

The model, type, and serial numbers are on the rating plate on the back of
your shampooer . Write these numbers here on the front page and refer to
them when inquiring about service.

Model & T ype__________________________________
Serial No. _____________________________________

Index

Important Safeguards..................... 2

Service Information ........................ 5

Assembly ........................................ 7

Preparation ..................................... 8

Use........................................... 11-15

Maintenance ............................ 16-18

Problem Solving ........................... 19

Order Form ................................... 21

Warranty ....................................... 23

MODEL TYPE SERIAL NO.

VOLTS AMPS. HERTZ

SERVICE INFORMATION: 1-800-282-2886

THE EUREKA COMPANY

BLOOMINGTON, ILLINOIS 61701

www.eureka.com

IMPORTANT SAFEGUARDS

When using an electrical appliance, basic precautions should always be f ollow ed, including the follo wing:

READ ALL INSTRUCTIONS BEFORE USING THIS CARPET SHAMPOOER/EXTRACTOR.

WARNING

To reduce the risk of fire, electric shock, or injury.

• Do not immerse product. Use only on surf aces moistened by cleaning process.

• Do not use outdoors or expose to rain.

• Use only commercially availab le floor cleaners intended f or machine application.

• Do not leave the Carpet Shampooer/Extractor when plugged in. Turn OFF the switch and unplug the electrical cord

when not in use and before servicing.

• Do not allow to be used as a toy. Close attention is necessary when used by or near children.

• Use only as described in this manual. Use only manuf acturer’s recommended attachments.

• Do not use with damaged cord or plug. If the Carpet Shampooer/Extractor is not working properly, has been dropped,

damaged, left outdoors, or dropped into water, return it to a service center immediately.

• Do not pull or carr y by cord, use cord as a handle, close a door on cord, or pull cord around sharp edges or corners.
Do not run the Carpet Shampooer/Extractor over cord. K eep cord a w ay from heated surfaces.

• Connect to a properly grounded outlet only (refer to Grounding Instructions).

• Do not use extension cords or outlets with inadequate current carrying capacity .

• Turn off all controls before unplugging.

• Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.

• Do not handle plug or Carpet Shampooer/Extractor with wet hands.

• Do not put any object into openings. Do not use with an y opening block ed; keep free of dust, lint, hair , and anything that ma y

reduce airflow .

• This Car pet Shampooer/Extractor creates suction. Some models also contain a revolving brush roll. Keep hair, loose
clothing, fingers, and all parts of body away from openings and moving parts.

• Do not pick up anything that is burning or smoking, such as cigarettes, matches , or hot fireplace or barbecue ashes.

• Do not use without recovery tank in place.

• Use extra care when cleaning on stairs.

• If the machine tips over during use, shut it off immediately, set it upright, and wait for the motor to stop completely. This

allows the ball float to return to normal position and permits proper airflow through the cleaner .

• Do not use to pick up gasoline, acetone, perfumes, colognes , paint thinners and other flammab le liquids or use in places
where they may be present.

• Operate and store indoors in an area above 32°F where the machine will not freeze .

• Keep your w ork area well lighted.

SA VE THESE INSTRUCTIONS

2

CONSEILS DE SÉCURITÉ IMPORT ANTS

L’utilisation d’un appareil électrique sous-entend l’observation de certaines règles de sécurité élémentaires:

LIRE TOUTES LES INSTRUCTIONS AVANT D’UTILISER L’ASPIRATEUR.

AVERTISSEMENT

Pour réduire les risques de f eu, de secousse électrique ou de blessure:

• Ne pas immerger. Utiliser uniquement sur un tapis mouillé par le dispositif de nettoyage.

• Ne pas utiliser à l’extérieur . Ne pas exposer à la pluie.

• Utiliser uniquement des produits nettoyants off erts sur le marché pour l’application à la machine.

• Ne pas s’absenter tant que l’aspirateur est branché. Éteindre l’appareil et le débrancher lorsqu’on ne s’en sert plus et

avant son entretien.

• Veiller à ce que l’aspir ateur ne serve pas de jouet, particulièrement si l’usager est un enfant ou si l’on s’en sert près d’un

enfant.

• Ne s’en servir que selon la description qu’en donne le guide. N’emplo yer que les accessoires que recommande le f abricant.

• Ne pas s’en servir si le cordon ou la fiche sont abîmés. Avant de se servir de l’aspirateur, le retourner à un centre de

réparation s’il ne fonctionne pas comme il f aut, s’il est tombé ou abîmé, si on l’a laissé dehors ou laissé tomber dans l’eau.

• Ne pas le tirer ou le transporter par le cordon, ne pas se servir du cordon comme d’une poignée, ne pas coincer le cordon

en fermant une porte et ne pas tirer le cordon sur des encoignures ou des bordures pointues. Ne pas passer l’aspirateur
sur le cordon. Éloigner le cordon des surf aces chauffées.

• Branchez toujours l’aspirateur dans une prise à trois (mise à la terre).

• Ne pas se servir de cordons de rallonge ou de prises d’intensité admissible mal adaptée aux besoins.

• Éteindre complètement l’aspirateur avant de le débrancher.

• Ne pas tirer sur le cordon pour débrancher l’aspirateur. Le débrancher en tirant sur la fiche et non sur le cordon.

• Ne toucher ni à la fiche ni à l’aspirateur avec les mains mouillées.

• Ne pas introduire d’objets dans les orifices. Ne pas se servir de l’aspirateur avec une ouver ture bouchée et en écar ter

poussière, charpie, chev eux et autres qui risquent de réduire la circulation de l’air.

• Cet aspirateur créé de la succion. Certains modèles sont équipés d’un rouleau-brosse. Maintenir les che veux, les vêtements

amples, les doigts et toutes les parties du corps à l’écart des ouvertures et des pièces mobiles.

• Ne rien ramasser de brûlant ou de fumant, comme par exemple mégots, allumettes ou cendres chaudes des cheminées

ou des grilles.

• Ne pas utiliser aussi si le réservoir n’est pas installé.

• Redoubler de prudence lorsqu’on aspire les escaliers.

• Si l’aspirateur se renverse quand il est en usage, tout-de-suite il faut l’éteindre, mettre- le à la position droite et attendre que

le moteur s’arrête complètement. Cela permettra que la flotteur retourne à sa position normale et laisse la normale circulation
d’air passée dans l’aspirateur.

• Ne vous servez pas de l’appareil pour ramasser de l’essence, acétone, parfum, colgone, diluant a peinture et d’autres

liquides inflammables, ne l’utilisez pas non plus là où ces produits risquent d’être présents.

• Pour éviter le risque de gel, utiliser et entreposer à l’intérieur dans un endroit où la température est toujours au-dessus de

32°F (0°C).

• Bien éclairer la surface de travail.

CONSERVER CES INSTRUCTIONS

3

Grounding Instructions

This appliance must be grounded. If it should malfunction or breakdown, grounding provides a path of least resistance for
electric current to reduce the risk of electric shock. This appliance is equipped with a cord having an equipment-grounding
conductor and grounding plug. The plug must be plugged into an appropriate outlet that is properly installed and grounded in
accordance with all local codes and ordinances.

DANGER

Improper connection of an equipment-grounding conductor can result in risk of electric shock. Chec k with a qualified electrician
or service person if you are in doubt as to whether the outlet is properly grounded. Do not modify the plug provided with the
appliance. If it will not fit the outlet, hav e the proper outlet installed b y a qualified technician.

This appliance is for use on a nominal 120 volt circuit and has a grounding plug that looks lik e the plug illustrated in Figure A.
A temporary adapter which looks like the adapter illustrated in Figure B may be used to connect this plug to a two-pole
receptacle, as shown, if a properly grounded outlet is not av ailable. The temporary adapter should be used only until a properly
grounded outlet, Figure A, can be installed by a qualified electrician. The g reen colored rigid ear, lug, or the like e xtending from
the adapter must be connected to a permanent ground such as a properly grounded outlet box cover . Whene ver the adapter
is used, it must be held in place by a metal screw.

NOT E : In Canada, the use of a temporary adapter is not permitted by the Canadian Electrical Code.

INSTRUCTIONS VISANT LA MISE À TERRE

Cet appareil doit être mis à la terre. En cas défaillance ou de panne éventuelles, la mise à la terre f ournit au courant un chemin
de moindre résistance qui réduit le risque de choc électrique. Cet appareil est pourvu d’un cordon muni d’un conducteur de
terre et d’une fiche avec broche de terre. La fiche doit être branchée dans une prise appropriée correctement installée et mise
à la terre conformément aux règlements et ordonnances municipaux.

AVERTISSEMENT

Un conducteur de terre mal raccordé peut entraîner un risque de choc électrique. Consulter un électricien ou un technicien
d’entretien qualifié si vous n’êtes pas certain que la prise est correctement mise à la terre. Ne pas modifier la fiche fournie
avec l’appareil-si elle ne eput être insérée dans la prise, f aire installer une prise adéquate par un électricien qualifié.

Note. A u Canada, l’utilisation d’un adaptateur temporaire n’est pas autorisée par le Code canadien de l’électricité.
Cet appareil est destiné à un circuit de 120V et est muni d’une fiche de mise à la terre semblable à celle illustrée par le Figure

A. S’assurer que l’appareil est br anché à une prise de courant ayant la même configuration que la fiche. A ucun adaptateur ne
devrait être utilisé av ec cet appareil.

Grounding Blade is
Longest of the Three
Blades

La Lame de Terre Est
La Plus Longue Des
Trois Lames

Grounded Outlet Box
Boîte de Prise de Terre

Figure A

Adapter
Adaptateur

Metal Screw
Vis de Métal

Grounding Tab
Taquet de Terre

Grounded Outlet Box
Boîte de Prise de Terre

Figure B

4

GENERAL INFORMATION

NOTE: Thoroughl y c lean carpet, upholstery and stairs with a vacuum cleaner before using the Carpet Shampooer/
Extractor. Also, s weep any har d surface floors bef ore using the carpet shampooer/e xtractor.

Automatic Suction Shut-Off

The automatic suction shut-off functions when the recovery tank is full of liquid. As the tank fills, the ball float (inside the
recovery tank) rises until it seats itself against the motor. This shuts off the suction causing the motor sound to become high
pitch. When this happens, empty the recovery tank.

The automatic suction shut-off also functions if the carpet shampooer/extractor tips over. To continue use, turn the Carpet
Shampooer/Extractor OFF and set it upright. Wait a few seconds to allow the motor to come to a complete stop. Restart the
Carpet Shampooer/Extractor.

Service Information

The instructions in this booklet serve as a guide to routine maintenance. F or additional service information telephone our toll
free number for the nearest Eureka Authorized Warranty Station. You should know the model, type and serial numbers

when you call:

USA: 1-800-282-2886

Mexico: 5760-6169

Canada: 1-800-282-2886

If you prefer, you can write to The Eureka Company, Service Division, 807 Nor th Main Street, Bloomington, Illinois 61701,
USA. In Canada write to The Eureka Company, 866 Langs Drive, Cambridge, Ontario N3N 2N7. Refer to The Eureka Limited
Warranty f or complete service information.

DO NOT OIL the motor or the brush roll at any time. The bearings have a seal and are permanently lubricated.

5

Carpet Shampooer/Extractor Parts

Handle
Release

Hose

Handle

Carrying Handle

Clean Water
Solution T ank

NOTICE

ON MODELS WITH THE ACCESSOR Y HOSE,
YOU MAY NOTICE SMALL WATER
DROPLETS IN THE WATER LINE. THIS IS DUE
TO THE FACT THAT ALL UNITS ARE 100%
INSPECTED ON THE PRODUCTION LINE
USING WATER TO ASSURE PROPER
FUNCTION OF THE ACCESSORIES.

Some Eureka carpet shampooer/extractor
models do not feature an attachment hose
and selector knob. These features are
specified only on selected models.

Hardware

Selector
Knob

Cleaning Solution

Suction
Cover

T ank Lid

Filter

Lift

Recovery T ank with

Lid and Filter

6

I. HO W TO ASSEMBLE

NOTE: Completel y assemble the carpet shampooer/extractor bef ore using.

A. Attach Handle

• Align handle above carpet

shampooer/extractor.

• Push handle all the way down.

• Secure with two screws.

Hose Hook

Cord Wrap Hook

Hose

Recovery
Tank

Tool Cadd y

Upholstery/
Stair Nozzle

Cord Wrap Hook

B. Store Attachment Hose

(Availab le on specific models only)

• Wrap the hose around the hose hooks.

• Push Upholstery/Stair Nozzle into caddy .

C. Store Electrical Cord

• Wrap cord around bottom and top cord wrap hooks.

D. Check Recovery Tank

• After assembling the unit, remove the recovery tank

from the unit and take the tank lid off. Then remove the
filter and check that the filter frame is snapped securely
into place.

Some Eureka carpet shampooer/extractor models do not feature an attachment hose
and selector knob. These features are specified only on selected models.

7

II. PREPARING THE CARPET

BEFORE CLEANING
Vacuum Carpet

NOTE: Never use this carpet shampooer/

extractor as a standard vacuum c leaner .

For best results, vacuum car pets with a
vacuum cleaner that has a brush roll. The
bristles of the brush roll help loosen and
remove soil that is deep in the carpet nap.

(1.) Pretest for Color Fastness

Before cleaning the carpet, we recommend testing
the carpet for color fastness. Moisten a white towel
with the cleaning solution. T est a small hidden area
of the carpet in a closet or in a corner. Gently rub the
cloth over the carpet. Check each color . If the tow el
does not pick up any color, it should be safe to use
the cleaning solution on the entire area. See page
13 for additional information.

(2.) Remove Furniture

Remove as much furniture from the room as possible.
Place aluminum foil or plastic film under or around
the legs and bases of the remaining furniture to
prevent stains. Leave the foil or plastic in place until
the carpet is completely dry. Use masking tape or
pins to hold furniture skirts and draperies up out of
the way.

Helpful Hints for Deep-Cleaning Carpet

Follow the instructions in this owner’s guide. Here are a
few e xtra hints that will mak e deep-cleaning carpet easier.

• Before you begin using the carpet shampooer/
extractor , vacuum carpet thoroughly.

• Do not use the carpet shampooer/extractor for dry
vacuuming as this can damage the unit.

• Allow plenty of time to thoroughly deep-clean carpets.

Rushing the cleaning job may give poor results .

• To speed drying time, deep-clean carpets during dry
periods of the year or when the heating system is in
operation.

• Use consistent forward and reverse strok es over the
carpet surface.

• Wipe cleaning solution from woodwork and wood
furniture immediately to prevent damage to the wood
or upholstery .

• Fluff damp fibers against the nap after wet cleaning
to help the drying and prevent matting.

• Ventilate the room while cleaning to speed drying.

• Try not to walk on carpets until they are dry.

• If the car pet shampooer/extractor is difficult to push
when operating, try pushing the cleaner at a different
90 degree angle so it moves with the grain and not
against the grain of the carpet fibers.

Consult a professional cleaner before wet cleaning
Oriental rugs.

After Cleaning

• Allow carpets to dry thoroughly . Try to keep children

and pets off the carpet until it is completely dry.

• Use towels or white cloths to step on if you must walk
on the area before it is dry.

• If fur niture must be placed back in the room before
the carpet is dry, use aluminum foil or plastic under
the furniture legs to prevent staining the carpet.

8

III. HOW TO PREPARE THE CARPET SHAMPOOER/EXTRACTOR

FOR CARPET CLEANING

IMPORTANT: For best results, begin with a clean surface by vacuuming surface or item before using the

carpet shampooer/extractor .

NOTE: Familiarize yourself with the parts of the

carpet shampooer/extractor by reading this
owner’ s man ual before using.

A. Fill the Clean Water Solution Tank

Carrying
Handle

T ank Latc h

Lift
Latch

NOTE: Mix cleaning solution properly to avoid

damage to carpet and upholstery.

1) Lift up the tank latch to release the clean water solution tank.

2) Grasp the carr ying handle on the clean water solution tank and

remove it from unit.

3) Remove cap and add 4 ounces of Genuine Eureka carpet/
upholstery shampoo to the tank.

4) Fill tank to the designated fill line with warm tap water, not to exceed
120°F, replace cap (see diagram).

5) Place clean water solution tank into the carpet shampooer/
extractor unit b y

a) slightly tilting the tank top away from unit
b) place the bottom of tank into the reservoir.
c) gently push upper portion of tank into unit until it snaps

securely into place.

4)

Fill Line ­1 Gallon

NOTE: When moving the carpet shampooer/extractor from one location to another, always make sure the recovery

and clean water solution tanks are completely empty . Then tilt the unit slightly backward and roll on rear wheels
or use the carpet shampooer/extractor’ s carrying handle for transporting up and down stairs.

9

FIGURE 1

B. Emptying the Recover y Tank

NOTE: T urn off the power switch and unplug the carpet shampooer/extractor

to empty the recovery tank.

1) Press the recovery tank latch downward to release the tank from the carpet

shampooer/extractor unit as shown in Figure 1.

2) Slide the recovery tank out from the lower portion of the car pet shampooer/
extractor unit.

3) Lift off the recovery tank lid and empty contents into a suitable water drain.

4) Rinse out the recovery tank and tank lid thoroughly .

5) Remove and clean the filter by rinsing it with water after each use. Place the

same filter back in the recovery tank as shown in Figure 2.

6) Replace the recovery tank lid by aligning notches in lid over tank tabs.

7) Close lid securely.

8) Return the recovery tank to the carpet shampooer/extractor unit.

9) Push the recovery tank all the way into carpet shampooer/extractor until secure.

Be sure the ridge on the latch snaps securely in place.

10) Resume cleaning.

FIGURE 2

T ank Lid

Recovery T ank

Recovery
Tank
Latch

Slide

Some Eureka carpet shampooer/
extractor models do not feature an
attachment hose and selector
knob. These features are specified
only on selected models.

Automatic Shut-Off

The automatic suction shut-off functions when the recovery tank is full of
liquid. This can be detected by a noticeable difference in the motor sound.
Immediately turn off the unit when this happens and empty the recovery tank.

Lift

Filter

Recovery T ank

10

IV. HOW TO USE THE CARPET SHAMPOOER/EXTRACTOR

Some Eureka carpet shampooer/extractor models do

Solution
Release
Trigger

not feature an attachment hose and selector knob.
These features are specified only on selected models.

Carpet Cleaning

A. Make sure the selector knob is in the carpet position.
B. Place electrical cord into an outlet.

Clean Water
Solution T ank

Handle
Release

Selector Knob

(Availab le on specific models only.)

C. Step on the handle release.

Lower handle to operating position.

Handle
Release

11

V. OPERATING THE CARPET SHAMPOOER/EXTRACTOR

Some Eureka carpet shampooer/extractor
models do not feature an attachment hose and
selector knob. These features are specified only
on selected models.

D . Push power switch on, which is located on the bac k side of the

Power
Switch

0 = Off

()

I=On

unit.

E. Pull up and hold the solution release trigger and apply two

spraying strokes by moving the carpet shampooer/extractor
forward and then backw ard at a moder ate pace two times . As
the nozzle moves over the car pet, the cleaning solution is
sprayed onto the carpet. At the same time the nozzle pick s up
the dirty water and places it in the recovery tank. It is important
to move the carpet shampooer/extractor in a steady motion
over any surf ace .

F. Release the trigger to stop the solution flow. Avoid over-

soaking.

G. Move the carpet shampooer/extractor over the carpet several

more times without engaging the trigger. This remo ves excess
water and helps the carpet dry faster.

H. Repeat steps E, F, and G on heavily soiled areas.

Transpor ting the Carpet Shampooer/Extractor

When moving the carpet shampooer/extractor from one location to another, alw a ys make sure the reco very and clean water
solution tanks are completely empty . Then tilt the unit slightly bac kward and roll on rear wheels or use the carpet shampooer/
extractor’s carrying handle for transporting up and down stairs.

12

Fabric Code Ratings:

• W for wet clean.

• S-W for solvent-dry or wet clean.

• S for solvent-dry clean only . Do not wet clean.

VI. HOW TO PREPARE THE CARPET

SHAMPOOER/EXTRACTOR FOR
UPHOLSTERY AND STAIR
CLEANING

(only for models with an attachment hose and
upholstery/stair cleaning nozzle)

Vacuum Upholstery or Stairs

Vacuum upholstery and stairs with a vacuum cleaner’s
attachment tool. Use a cre vice tool f or hard to reach areas
such as tufts and corners.

IMPORTANT: Cleaning some upholster y fabrics

with a wet cleaning solution may
damage the fabric. Know what the
fabric content is and how to clean
it before using a cleaning solution
on upholstery fabrics.

Most manufacturers care code their fabrics with cleaning
methods. Some v ery delicate and unusual fabrics are DR Y
CLEAN ONLY. If in doubt of the f abric type, call a dealer or
take a cushion or arm cover to a dealer for advice .

Check the stuffing material if possible

Look inside the cushions or on the underneath side. If filling
is a dark color, it may b leed through and discolor the fabric.
Most stuffing material that is white to light yellow is colorfast
and will not bleed colors through to the fabric covering.

Test clean a hidden area

Be sure to test clean a hidden area sever al hours before
starting to clean. Let the test area dry completely . Inspect
for changes in color, b leeding, stretching, or shrinking. T est
another area if in doubt.

Pretest for Color Fastness

Before cleaning the upholstery, we recommend testing it
for color fastness . Moisten a white to wel with the cleaning
solution. Test a small area of the cushion back. Gently rub
the cloth over the area. Check each area for color b leeding.
If the towel does not pick up any color , it should be safe to
use the cleaning solution on the entire area.

13

VII. HOW TO USE THE CARPET SHAMPOOER/EXTRACTOR FOR UPHOLSTERY

OR STAIR CLEANING

Cleaning Nozzle)

NOTE: Use extra caution when cleaning on stairs.

T o prev ent the carpet shampooer/extractor from falling, do not place the unit on stairs . It is suggested that the carpet
shampooer/extractor be placed at floor le vel to clean the low er portion of the stairs and be securely placed at the top
of the stairway to clean the upper portion of the stairs.

A. Turn selector knob to the Attachment Mode.

Clean Water
Solution T ank

(only for models with an Attachment Hose and Upholstery/Stair

Selector
Knob

B. Lift the attachment hose

from the tool caddy on the
back of the shampooer/
extractor.

14

How to Use the Carpet Shampooer/Extractor
for Upholstery and Stair Cleaning

Solution
Release
Trigg er

(Continued)

C. Place the Upholstery Nozzle at the top of the cleaning area.
D. Pull up and hold the solution release trigger and pull the nozzle

backward at a moderate pace.
E. Release the trigger at the end of the stroke.
F. Lift nozzle and start again at the top. Apply one to three

spraying strokes . Avoid over -soaking the area.

NOTE: As the nozzle moves over the surface, the cleaning

G. Move the nozzle over the surf ace sev eral more times without

engaging the trigger. This removes excess water and helps

the surface dry faster.
H. Brush roll does not rotate when cleaning in the attachment

mode.

solution sprays onto the surface. At the same time
the nozzle picks up the dirty water and places it in
the recovery tank.

NO TE: If the cleaning solution and water are not released from the upholstery/stair nozzle, there

may be an air lock. With unit in the Off position, raise the attachment handle above your
head. Then engage the attachment handle trigger for 4 seconds. Turn unit On to resume
spraying.

NOTE: If you should encounter a clog in the Upholstery/Stair Nozzle Filter:

1) Remove the “M” shaped piece on the underside of the
Upholstery/Stair Nozzle (Use a small screwdriver to
pry loose).

2) Clear and rinse any debris from the “M” shaped piece
by placing it under running water .

3) Replace the “M” shaped piece into the solution tube
then position and lock the piece into place.

Solution T ube

“M” Shaped Piece

Trigger

15

VIII. HOW TO MAINTAIN THE CARPET SHAMPOOER/EXTRACTOR

The instructions in this booklet serve as a guide to routine maintenance. F ollow these suggestions to av oid unnecessary
service calls.

Before storing the carpet shampooer/extractor , on a linoleum or vinyl surface put the unit in the floor mode
and use clean water (without solution) to flush out all remaining particles in the carpet shampooer/extractor
unit.

• Place clean water in the clean water solution tank.

• Operate the unit, by pulling up on the Dispensing T rigger located in the carpet shampooer/extractor’ s
handle.

• Activate the trigger for 4 strokes (2 forward and 2 backwar d).

• Then, release the trigger while operating the unit for another 4 strokes or until the flooring is dry .

For models featuring the Attachment Hose, on a linoleum or vinyl surface, activate the trig ger on the attachment
handle to run clear water through the nozzle using 4 bac kward str okes. Then release trigger and proceed with
any additional strokes to remo ve moisture. This will flush out all the remaining particles.

A. Clean Water Solution T ank Maintenance

Carrying Handle

T ank Latc h

Clean Water
Solution T ank

NOTE: Turn off the power switch and unplug the

electrical cord before cleaning.

1. Remove the clean water solution tank by lifting up
on the tank latch to release the clean water solution.

2. Grasp the carrying handle to remove the clean water
solution tank from the carpet shampooer/extractor
unit.

3. Empty any remaining liquids from the clean water
solution tank.

4. Rinse the tank with warm tap water.

5. Thoroughly air dry the clean water solution tank
before storing.

6. Place the dry, clean water solution tank back onto
the carpet shampooer/extractor unit making sure it
snaps securely into place. See page 9 for more
detailed instructions on how to install clean water

solution tank.

Filter

16

T ank Lid

Lift

B. Recovery T ank Maintenance

NOTE: Turn off the power switch and unplug the

electrical cord before cleaning.

1. Remove the recovery tank from the carpet shampooer/
extractor unit by pushing the recovery tank latch
downward to release it from the unit.

2. Pull the tank out from the lower portion of the car pet
shampooer/extractor unit.

3. Lift the tank lid off and empty contents into a suitable
water drain.

4. Clean the recovery tank and lid with soap and water. Also,
rinse the filter after each use with water.

5. Thoroughly air dry the recovery tank before storing.

6. To replace the recovery tank into the unit, push the dr y
recovery tank all the way into the carpet shampooer/
extractor until the latch snaps to secure the tank. Be sure
the ridge on the latch is pushed all the way under the
carpet shampooer/extractor housing.

HO W TO MAINT AIN

NOTE: Turn off the power switch and unplug the electrical cord to service cleaning nozzles.

C. Cleaning the Carpet Shampooer/Extractor’s Suction Cover

1. Remove the screws from each side
of the suction cover.

2. Lift the suction cover off and clean
the area of dirt and lint.

3. Replace the suction cover by sliding
the tabs on top of the suction cover
into the top slots on the hood. Mak e
sure the suction cover gasket is in

Tabs

place on the unit before replacing
cover.

4. Align one of the screw holes in the
suction cover, hood and base then
secure with screw. Also complete
this step for second screw hole .

Suction
Cover

D. Cleaning the Carpet

Shampooer/Extractor’s
Plunger, Boot Seal and Filter

1. Remove the clean water solution tank.

2. Remove the Plunger, Boot Seal and Filter
Assembly by lifting up the Boot Seal. This will
pull out the Plunger, Boot Seal and Filter
Assembly (see Figure 1).

3. Remove the Reservoir Filter and clean it by
removing any debris and rinsing with water .

4. Reinsert the Filter on the Plunger stem and
place the Assembly directly into the reservoir.
Install this assembly into the reservoir by
pressing down on the top of the plastic plunger.
Do not press down on the rubber boot seal.

IMPORTANT! Make sure the plunger stem

is placed into the hole in the
bottom of the reservoir for a
secure fit (see Figure 2).

5. Replace the Clean Water Solution T ank bac k
onto the carpet shampooer/extractor unit.

Suction Cover Gasket

(around rim of suction
cover area on unit)

FIGURE 1

Plunger, Boot Seal and Filter Assembly

Boot Seal
Plunger Stem Assembly

Reservoir Filter

FIGURE 2

Correct installation

of assembly

17

HOW TO MAINT AIN (only for models that feature a brush roll)

E. How to Replace the Carpet Shampooer/

Extractor’s Belt

NOTE: T urn off the power switch and unplug the electrical cor d to

replace the brush roll belt.

NOTE: If the tanks contain liquid, remove both tanks bef ore placing

the handle on the floor.

FIGURE 1

FIGURE 2

FIGURE 3

Belt
Cap

Belt

1. Tip the carpet shampooer/extractor back to place the handle

on the floor (See Figure 1).

2. Position yourself in front of the carpet shampooer/extractor’ s
base and remove the screw from the right side of base
(Figure 2).

3. Lift off the belt cap.

4. Lift brush roll out and remove worn belt.

5. Squeeze the sides of new belt together and place it around
the motor pulley. Squeezing the belt will aid in placing the
belt on the pulley.

6. Place the pulley end of brush roll inside the belt.

7. Align brush roll end caps with openings in base.

8. Push down on the brush roll to secure it (Figure 3).

9. Rotate the brush roll until the belt is in place.

10. Replace belt cap and secure with screw.

Brush Roll
End Cap

Belt
Cap

Motor
Pulley

NOTE: When reinstalling the brush roll, check the end caps for correct alignment into the base of the unit.

Sometimes the squares of the end caps become off-center. By holding one end and turning the other,
realignment can be corrected.

18

Brush Roll Belt (for models with a brush roll)

The brush roll belt on the carpet shampooer/extractor drives the
brush to agitate, sweep, and comb the carpet nap. Check the belt
regularly to be sure it is in good condition. Replace the belt if it is
stretching, cracking or slipping. Cut awa y any hair or thread wound
around the brush roll or the belt pulley because the buildup could
cause the belt to rotate unevenly.

PROBLEM SOLVING

NOTE: Turn off the switch and unplug the electrical cord bef ore servicing.

PROBLEM CAUSE SOLUTION

Motor will not start. 䡺 Electric Plug 䡺 Push plug securely into outlet.

Cleaning solution
and water are not incorrectly installed place.
released from the 䡺 Refill Clean Water Solution Tank with clean water and solution.
Carpet Nozzle

Cleaning solution
and water are not above your head. Then engage the attachment handle trigger
released from the for 4 seconds. Tu r n unit ON to resume spraying.
Upholstery/Stair
Nozzle water solution tank and refill.

Does not pick up
the dispensed Resume cleaning.
cleaning solution
and water from Use correct cleaning solution and water mix ratio:
carpet (4 ounces of cleaning solution per 1 gallon of water.)

Does not clean the
carpet

Clean Water
Solution Tank Assembly is not in correct position Seal and Filter Assembly by removing it and reinstalling it into
leaks prior to the reservoir by pressing the top of the plastic plunger
activating handle downward. Do not press down on the rubber Boot Seal.
trigger or
Upholstery/Stair
Nozzle Trigger

Minimal suction at
the end of the hose attachment position

Water appears on
top of the Assembly is not correctly installed Seal and Filter Assembly by removing it and reinstalling it into
Recovery Tank the reservoir by pressing the top of the plastic plunger

Suction shuts off
prematurely Recovery Tank (4 ounces of cleaning solution per 1 gallon of water.)

Missing parts

Questions

Some Eureka carpet shampooer/extractor models do not feature an attachment
hose and selector knob. These features are specified only on selected models.

✓

䡺 Try another outlet.

䡺 Power switch is not turned ON 䡺 Make sure power switch is in ON position.

✓

䡺 Clean Water Solution Tank is 䡺 Be sure Clean Water Solution Tank is locked securely into

✓
✓

䡺 Car pet nozzle area clogged 䡺 Remove debris from the carpet nozzle area.

✓

䡺 Air Lock 䡺 With unit in the OFF position, raise the attachment handle

✓

䡺 Low water solution level in clean 䡺 Check the water level in the Clean Water Solution Tank

✓

䡺 Clog in Upholster y/Stair Nozzle 䡺 Clear the Upholster y/Stair Nozzle of debr is.

✓

䡺 Clog in Upholster y/Stair Nozzle 䡺 Remove the “M” shaped piece on the underside of the

tubing Upholstery/Stair Nozzle, then remove, rinse and replace

䡺 Plunger, Boot Seal and Filter 䡺 Check Plunger, Boot Seal and Filter Assembly (see p. 17)

✓

Assembly is not in correct position

✓

䡺 Recovery Tank is full 䡺 Empty Recovery Tank. Replace lid and return to cleaner.

䡺 Recovery Tank is not fully installed 䡺 Make sure Recovery Tank is fully locked into position.

✓
✓

䡺 Selector Knob is not in car pet position 䡺 Make sure the Selector Knob is in the carpet position.

✓

䡺 Belt 䡺 Replace a cut, loose, or out of shape belt (see p. 18)

✓

䡺 Br ush Roll 䡺 Remove belt cap and clean hair, thread and debris from bristles

✓

䡺 Improper cleaning solution used 䡺 Use Genuine Eureka Car pet/Upholster y Cleaning Solution.

✓

䡺 Selector Knob not in car pet position 䡺 Make sure Selector Knob is in carpet position.
䡺 Plunger, Boot Seal and Filter 䡺 Remove Clean Water Solution T ank and check Plunger, Boot

✓

䡺 Selector Knob is not in the 䡺 Make sure Selector Knob is in attachment position.

✓

䡺 Upholster y/Stair Nozzle is clogged 䡺 Remove any visible clogs from nozzle that restricts the airflow.

✓

䡺 Recovery Tank not completely 䡺 Make sure Recovery Tank is in locked secured position.

✓

installed

䡺 Plunger, Boot Seal and Filter 䡺 Remove Clean Water Solution T ank and check Plunger, Boot

✓

✓

䡺 Excessive foam in the 䡺 Use correct cleaning solution and water mix ratio:

✓

䡺 Improper cleaning solution used 䡺 Use Genuine Eureka Car pet/Upholster y Cleaning Solution.

䡺 Check circuit breaker.

䡺 Check Plunger, Boot Seal and Filter Assembly (see p. 17)

the filter into the Solution Tube (see p. 15).

䡺 There may be excessive foam in the Recovery Tank.

Empty Recovery Tank, then clean or replace the filter.

and brush roll area. Replace brush roll if bristles are worn.

䡺 Activate the Upholstery/Stair Nozzle Trigger and flush with

clean water while the unit is in attachment mode (see p. 15).

downward. Do not press down on the rubber Boot Seal.

Empty Recovery Tank, then clean or replace the filter.

䡺 Call 1-800-438-7352 between 8:00 a.m. and 4:45 p.m. central

standard time, Monday through Friday. Know the model & serial
numbers when you call.

䡺 Call 1-800-282-2886 between 8 a.m. to7:30 p.m. (CST), Mon

day - Friday and 10 a.m. to 6:30 p.m. Saturday. Know the model
and serial numbers when you call.

19

VACUUM CLEANERS

The Eureka Company
P.O. Box 2799
Bloomington, IL 61702-2799

3/03

ORDER FORM

(Not applicable in Canada)

Name

S
O

Address (street address needed for UPS)

L

D

City State Zip

T

Telephone (Day) (Eve) (Fax)

O

IMPORTANT:

Be sure to include

your model, type,

and serial numbers.

These numbers

may be found on

the rating plate.

Model Number:

Type:

Serial Number:

Part No. Qty. Price (USD) Total

Genuine Eureka Belts and Filters

Belt - pkg of 2 60129 $2.49
Filter Package - pkg of 3 60207 $2.99

T o Order

By Phone

1-800-

438-7352*

HOURS:

Call between 8 a.m.

and 4:45 p.m.,

central standard time

Monday through Friday.

By F A X

1-309-

✃

823-5789

T o Ans wer Prob lems

or Questions for U.S.A.

and Canada call:

1-800-282-2886*

8 a.m. - 7:30 p .m.

(CST)

Monday - Frida y and

10 a.m. - 6:30 p.m.

(CST)

Saturday

*En Mexico llame al

5670-6169

Accessories/Tools

Bristle Attachment for Upholstery Nozzle* 60200A $3.99
Sponge Attachment for Upholstery Nozzle* 60201 $3.99
Hose Assembly* 60245C $34.49
Carpet & Upholstery Shampoo - 64 oz 60170 $7.99
Brush Roll 60203A $11.99
Clean Water Solution T ank 60622-2 $22.99

*Av ailable f or specific models only

Name

S
H

Address (street address needed for UPS)

I

P

City State Zip

T

Telephone (Day) (Eve) (Fax)

O

By Mail

Simply fill out

this Order Form.

Please be sure to

include day

and evening

phone numbers.

ON-LINE

www.eureka.com

Method of payment (no C.O.D. orders)

Check or money order (payable to The Eureka Company). Do not send currency.

Visa (16 digits) DiscoverCard (15 digits) MasterCard (13 digits) Amer. Express (15 digits)

Acct. number

Signature (full name as shown on acct.)

72836

Expiration Date

Total (prices subject to change without notice)

Tax (add state tax & local taxes as required by law)

Postage & Handling Charge (within U.S.A.)

TOTAL ENCLOSED

© 2003 White Consolidated Ltd.

$5.50

Printed in China

THE EUREKA LIMITED WARRANTY

hat This Warranty Covers

W

Y our Eureka cleaner is warranted to be free fr om all defects in mater ial and workmanship in normal household use for a period o f one year. The warranty is granted only to the
original purchaser and members of his or her immediate household. The warranty is subject to the following provisions.

hat This Warranty Does Not Cover

W

• Parts of the cleaner that require replacement under normal use, such as disposable dust bags, filters, drive belts, light bulbs, and brush roll bristles, impellers and cleaning.

• Damages or malfunctions caused by negligence, abuse, or use not in accordance with the Owner’s Guide.

• Defects or damages caused by unauthorized service or the use of other than Genuine Eureka parts.

hat The Eureka Company Will Do

W

The Eureka Company will, at its option, repair or replace a defective cleaner or cleaner part that is covered by this warranty . As a matter of warranty policy, the Eureka Company
will not refund the consumer’s purchase price.

arranty Re gistration

W

Please fill out and return the warranty registration card accompanying your cleaner.

btaining W arr anty Service

O

To obtain warranty service you must return the defective cleaner or cleaner part along with proof of purchase to any Eureka Authorized W arranty Station.
You will find the nearest location in the Yellow Pages, under “Vacuum Cleaners–Service and Repair.” Be certain that the Warranty Station is “Eureka Authorized.”

For the location of the nearest Eureka Authorized Warranty Station or for service information, telephone toll free:

USA: 1-800-282-2886

Mexico: 5670-6169

If you prefer, you can write to The Eureka Company, Service Di vision, 807 North Main Street, Bloomington, Illinois 61701, USA. In Canada write to The Eureka Company, 866
Langs Drive, Cambridge, Ontario N3H 2N7.
If it is necessary to ship the cleaner outside your community to obtain warranty repair, you must pay the shipping charges to the Eureka Author ized W arranty Station.
Return shipping charges will be paid by the Warranty Station. When returning parts for repair, please include the model, type, and serial number from the data plate on the cleaner.

Canada: 1-800-282-2886

urther Limitations and Exclusions

F

Any warranty that may be implied in connection with your purchase or use of the cleaner, including any warranty of Merchantability or any warranty for Fitness For A Particular
Purpose is limited to the duration of this warranty. Some states do not allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you.
Your relief for the breach of this warranty is limited to the relief expressly provided above. In no event shall Eureka be liable for any consequential or incidental damages you
may incur in connection with your purchase or use of the cleaner. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above
limitation or exclusion may not apply to you.
This warranty gives you specific legal rights. You may also have other rights which vary by state.

GENUINE

EUREKA PRODUCT

uestions & Answers about Genuine Eureka Products

Q

Q:Why should I use only Genuine Eureka paper bags, belts, and parts in my Eureka vacuum cleaner?

Using Genuine Eureka Products, which are made to our exacting specifications and engineered with emphasis on quality, performance, and customer satisfaction,

A:

ensures the long life and cleaning efficiency of your vacuum cleaner. Overall, this saves you money and helps to keep your home clean.

Q:How can I be sure I am using only genuine Eureka products in my vacuum cleaner?
A:

Typically, packaged products and paper bags can be identified by a “Genuine Eureka Product” symbol (see illustration above). For further identification assistance,
you may call our toll-free number, 1-800-282-2886, for the location of a nearby Eureka Authorized Warranty Station.

Q:Are there any differences between “made to fit” or “imitation” and Genuine Eureka paper bags, belts, and parts?

Yes, there are some very impor tant differences in materials, quality, and reliability. Many customers have mistakenly purchased “imitation” paper bags and parts

A:

while thinking they purchased genuine. Unfortunately, many of these customers discovered the differences after they experienced related difficulties.

For Genuine Eureka Value, Accept No Imitations!

THE EUREKA COMPANY

Household Warranty
abs 190

Bloomington, Illinois 61701

23

Questions?

Do Not Return To Store

Call

1-800-282-2886

8 a.m. to 7:30 p.m., Central Standard Time, Monday - Friday and 10 a.m. to 6:30 p.m. Saturday

Accessory Items in This Carton

Cleaning Solution

Thank you for selecting a Eureka

Carpet Shampooer/Extractor.

1 hardware

package (2 screws)

1 carpet shampooer/

extractor handle

Part No. 72832 (03/03)

©2003 White Consolidated, Ltd.

Printed in China