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459a_359a_459ah_359ah_565a_561_552a_V0.9
IP CAMERA SERIES
OPERATION GUIDE
Please read instructions thoroughly before operation and retain it for future reference.
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FW: 2033-1095-1001
IMPORTANT SAFEGUARD
All lead-free products offered by the company comply with the requirements of the
European law on the Restriction of Hazardous Substances (RoHS) directive, which means
our manufacture processes and products are strictly “lead-free” and without the hazardous
substances cited in the directive.
The crossed-out wheeled bin mark symbolizes that within the European Union the product
must be collected separately at the product end-of-life. This applies to your product and
any peripherals marked with this symbol. Do not dispose of these products as unsorted
municipal waste. Contact your local dealer for procedures for recycling this equipment.
This is a class A product. In a domestic environment this product may cause radio
interference in which case the user may be required to take adequate measures.
Federal Communications Commission Interference Statement
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This equipment generates, uses,
and can radiate radio frequency energy and, if not installed and used in accordance with the instruction
manual, may cause harmful interference to radio communications. Operation of this equipment in a residential
area is likely to cause harmful interference in which case the user will be required to correct the interference at
his own expense.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device mat not cause harmful interference, and
(2) This device must accept any interference received, including interference that may cause undesired
operation.
Trademark Acknowledgements
iPad® & iPhone® are the registered trademarks of Apple Inc.
Android™ is a trademark of Google Inc. Use of this trademark is subject to Google Permissions.
Microsoft®, Windows® & Internet Explorer® are registered trademarks of Microsoft Corporation in the United
States and/or other countries.
Disclaimer
We reserve the right to revise or remove any content in this manual at any time. We do not warrant or assume
any legal liability or responsibility for the accuracy, completeness, or usefulness of this manual. The content of
this manual is subject to change without notice.
This product doesn’t have a standby / off mode.
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FW: 2033-1095-1001
MPEG4 Licensing
THIS PRODUCT IS LICENSED UNDER THE MPEG4 VISUAL PATENT PORTFOLIO LICENSE FOR THE
PERSONAL AND NON-COMMERCIAL USE OF A CONSUMER FOR (i) ENCODING VIDEO IN
COMPLIANCE WITH THE MPEG4 VISUAL STANDARD (“MPEG-4 VIDEO”) AND/OR (ii) DECODING
MPEG4 VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL AND
NON-COMMERCIAL ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED BY
MPEG LA TO PROVIDE MPEG4 VIDEO. NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY
OTHER USE. ADDITIONAL INFORMATION INCLUDING THAT RELATING TO PROMOTIONAL INTERNAL
AND COMMERCIAL USES AND LICENSING MAY BE OBTAINED FROM MPEG LA, LLC. SEE
HTTP://WWW.MPEGLA.COM.
GPL Licensing
This product contains codes which are developed by Third-Party-Companies and which
are subject to the GNU General Public License (“GPL”) or the GNU Lesser Public License
(“LGPL”).
The GPL Code used in this product is released without warranty and is subject to the
copyright of the corresponding author.
Further source codes which are subject to the GPL-licenses are available upon request.
We are pleased to provide our modifications to the Linux Kernel, as well as a few new
commands, and some tools to get you into the code. The codes are provided on the FTP
site, and please download them from the following site or you can refer to your distributor:
Model 1, 2, 3 & 4: http://download.dvrtw.com.tw/GPL/IPCAM/F-Seriers/linux.tar.gz
Model 5: http://download.dvrtw.com.tw/GPL/IPCAM/A-Seriers/linux.tar.gz
Model 6 & 7: http://download.dvrtw.com.tw/GPL/IPCAM/S-Seriers/linux.tar.gz
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TABLE OF CONTENTS
1. OVERVIEW......................................................................................................................................... 1
1.1 Product Features....................................................................................................................................... 1
1.2 Package Content....................................................................................................................................... 1
1.3 Cable Overview.........................................................................................................................................1
1.5 External Alarm Connection........................................................................................................................ 2
2. CAMERA ACCESS WITH INTERNET EXPLORER............................................................................ 3
2.1 Camera Login............................................................................................................................................ 3
2.2 Control Panel Overview ............................................................................................................................ 3
2.3 Digital PTZ (DPTZ) Operations ................................................................................................................. 5
2.4 Event Record Search & Playback ............................................................................................................. 7
3. CAMERA CONFIGURATIONS............................................................................................................ 8
3.1 System configuration menu....................................................................................................................... 8
3.2 Network ..................................................................................................................................................... 9
3.2.1 Network ............................................................................................................................................................9
3.2.2 QoS ..................................................................................................................................................................9
3.2.3 DDNS ...............................................................................................................................................................9
3.2.4 SNTP................................................................................................................................................................9
3.2.5 FTP.................................................................................................................................................................10
3.2.6 MAIL ...............................................................................................................................................................10
3.2.7 SMS................................................................................................................................................................ 11
3.2.8 Filter ...............................................................................................................................................................12
3.2.9 UPnP / Bonjour...............................................................................................................................................12
3.2.10 RTP ..............................................................................................................................................................13
3.3 Camera ................................................................................................................................................... 15
3.3.1 Camera...........................................................................................................................................................15
3.3.2 Video ..............................................................................................................................................................15
3.3.3 Color...............................................................................................................................................................16
3.3.4 Advanced........................................................................................................................................................16
3.4 Record..................................................................................................................................................... 17
3.4.1 Record............................................................................................................................................................17
3.4.2 Record Timer..................................................................................................................................................17
3.5 Storage.................................................................................................................................................... 17
3.5.1 Memory ..........................................................................................................................................................17
3.6 Trigger.....................................................................................................................................................18
3.6.1 Trigger ............................................................................................................................................................18
3.7 General ................................................................................................................................................... 19
3.7.1 General...........................................................................................................................................................19
3.7.2 Time................................................................................................................................................................19
3.7.3 Server Log......................................................................................................................................................20
3.7.4 Online .............................................................................................................................................................20
3.7.5 Account...........................................................................................................................................................21
3.7.6 Google Maps..................................................................................................................................................21
3.7.7 Maintenance...................................................................................................................................................22
APPENDIX 1 PRODUCT SPECIFICATIONS........................................................................................ 24
APPENDIX 2 BIT RATE TABLE FOR REFERENCE ............................................................................ 28
APPENDIX 3 POE CONNECTION .......................................................................................................30
APPENDIX 4 API ID APPLICATION FOR SMS MESSAGING.............................................................. 31
APPENDIX 5 Q&A ................................................................................................................................ 33
APPENDIX 6 RECORDING TIME TABLE ............................................................................................ 34
APPENDIX 7 MICRO SD CARD COMPATIBLE LIST........................................................................... 35
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1. OVERVIEW
1.1 Product Features
Easy network setup with your iPhone / iPad
1.3 / 2 Megapixel solution with HDTV 720p quality, allowing users to notice minor details more easily
Solid light series featuring better overexposure prevention (Advanced Smart Light Control)
ONVIF standard supported to simplify system integration
POE (Power-over-Ethernet) support to eliminate the use of power cables and reduce installation costs
External alarm I/O device connection
IR LEDs built-in for night surveillance
(For selected model only) Equipped with a vari-focal lens of f2.8 ~ 12mm, suitable for various monitoring environments.
(For selected model only) WDR to increase image recognizability in overexposure and dark areas.
(For selected model only) Zoom lens of f6.0 ~ 60mm with 10x optical zoom, 10x digital zoom and auto focus, suitable for
various monitoring environments.
(For selected model only) Micro SD card support for video storage.
(For selected model only) Built-in heater which can operate at temperatures as low as -40℃.
Remote Surveillance
-- Fully compatibility on iPhone & iPad, and Internet Explorer® on Windows® operating system
1.2 Package Content
□ Network camera □ Desiccant □ Quick Setup
1.3 Cable Overview
Color Cable Description
-- Power cable
Connect to DC12V power supply.
Note: The power adapter is optional.
-- RJ45 network cable
Connect it to the supplied RJ45 cable extender adapter for cable extension, and prepare
another RJ45 network cable with suitable length for your connection.
Black & Brown GND
Ground wire, used for reset default or external device connection.
Yellow Alarm-in
Reserved for connecting to an external alarm device. For details, please refer the user
manual of your alarm device.
Pink Alarm-out
Reserved for connecting to an external alarm device. For details, please refer the user
manual of your alarm device.
Red RESET
Remove the insulating coating of this wire, and twist it with a ground wire together to reset
default. This will reset all parameters, including the IP address to factory default settings.
Note: Disconnect power before twisting these two wires together, and connect to
power again for reset default.
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1.5 External Alarm Connection
This camera supports external I/O device connection for easy connection.
Below shows you how to connect an external device to this camera.
1.5 Insert a Micro SD card (For selected models only)
For local video recording, a micro SD card slot can be found on the camera. The camera doesn’t support
hot-swapping. Please insert or remove the micro SD card with power disconnected. The data originally saved in the
micro SD card (if any) will be removed after inserting it to the camera.
Note: Only selected models are equipped with a micro SD card slot for local video recording.
Please follow the directions in the below graphic to insert Micro SD card properly:
Note: It’s recommended to use tweezers for inserting / removing Micro SD card.
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2. CAMERA ACCESS WITH INTERNET EXPLORER
This network camera can be accessed via Microsoft® Internet Explorer® and iPhone / iPad / Android mobile devices
with our self-developed program “EagleEyes” installed depending on different using situations.
Note: For details about accessing network cameras via iPhone / iPad / Android mobile devices, please
refer to http://www.eagleeyescctv.com.
Before using the camera, make sure you have configured the network settings, and the network connection is fine.
For network configurations, please refer to:
“ADVANCED NETWORK SETUP” downloadable from www.surveillance-download.com/user/m359a.swf if your
network environment is not wireless.
2.1 Camera Login
Step1: Open your web browser, and key in http://ipaddress:portnum in the URL address box.
For example, for the IP address 60.121.46.236 and port No. 888, please key in ”http://60.121.46.236:888” into
the URL address box, and press “Enter”.
Step2: In the login page, key in the user name and password, and enter the security code from the image below if any.
Then, click “LOGIN”.
Step3: The wizard is then started.
‧ To skip the wizard and directly access the camera live view, click “Close”.
‧ To directly access the camera live view without starting the wizard for the login next time, check “Do not start wizard at login”.
Note: If you’re prompted to install “VLC player”, “Software” and “H264 Streaming Viewer”, please
agree to proceed the installation.
Step5: When the login is successful, the live view is shown.
2.2 Control Panel Overview
Note: The buttons available depend on the user level used to log in.
Type A:
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Type B:
Function Icon User Level Description
Live
Supervisor / Power User
/ Normal User / Guest
Switch to the live view page.
DPTZ
Supervisor / Power User
/ Normal User
Switch to the DPTZ configuration page.
For details, please refer to “2.3 Digital PTZ (DPTZ) Operations” at page 5.
Backup
Supervisor / Power User
Enter the event record list for video playback.
For details, please refer to “2.4 Event Record Search & Playback’ at page 7.
Config.
Supervisor / Power User
Switch to the system configuration page, and the functions available for
“Supervisor” and “Power User” are different.
For details, please refer to “3.1 System configuration menu” at page 8.
Select the image player from the drop-down list: Media Type* -- Supervisor / Power User
/ Normal User / Guest
H.264 / MPEG-4 / Motion JPEG
QuickTime
QuickTime is Apple Inc.’s multimedia software. You need to have QuickTime
installed in your operating system before selecting “QuickTime”. When it is
selected, you will be promoted to enter the user name and password to access
the camera.
VLC
Select the image player from the drop-down list: Live player* -- Supervisor / Power User
/ Normal User / Guest
ActiveX
QuickTime
QuickTime is Apple Inc.’s multimedia software. You need to have QuickTime
installed in your operating system before selecting “QuickTime”. When it is
selected, you will be promoted to enter the user name and password to access
the camera.
VLC
Quality -- Supervisor / Power User
/ Normal User
Click & drag the slider to select the video quality:
BASIC / NORMAL / HIGH / BEST.
Select the image resolution from the drop list:
2 megapixel model 1.3 megapixel model
HD1080P (1920 x 1080) SXGA (1280 x 1024)
HD720P (1280 x 720) HD720P (1280 x 720)
VGA (640 x 480) VGA (640 x 480)
Video Resolution -- Supervisor / Power User
/ Normal User
QVGA (320 x 240) QVGA (320 x 240)
Select the image resolution from the drop list:
1920 x 1080 1280 x 720
Video Profile* -- Supervisor / Power User
/ Normal User
720 x 480 352 x 240
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Function Icon User Level Description
Live View Size:
Supervisor / Power User
/ Normal User
Full Screen
Click to display the image in full screen.
To exit the full screen mode, press “Esc” on your keyboard.
This icon appears only when the selected resolution is HD1080P, SXGA or HD720P
& VGA.
Double size
The QVGA resolution is resized to fit into the current live view size.
This icon appears only when the selected resolution is QVGA.
Normal Size
The current live view size is the same as the selected resolution.
This icon appear only when the selected resolution is SXGA or HD720P or
HD1080P.
Fit to screen
The selected resolution is resized to fit into the current live view size.
This icon appear only when the selected resolution is SXGA or HD720P or
HD1080P.
No Scale
Click and hold the movable square on the left bottom corner of the live view
to move
This icon appear only when the selected resolution is SXGA or HD720P or
HD1080P.
Snapshot
Supervisor / Power User
/ Normal User
Click to take a snapshot of the current view on a new window. Right click
on the picture and re-save it to the location you want.
Alarm Out
Supervisor / Power User
/ Normal User
Click to force your alarm-out device to work. For example, when your
alarm device is a buzzer, click this button and your buzzer will start to
sound even if there’s no alarm event.
Zoom-in / out*
/
Supervisor / Power User
/ Normal User
Click to zoom in / out the current image.
Max. Zoom-in / out*
/
Supervisor / Power User
/ Normal User
Click to zoom in the image to the largest / zoom out the image to its
original size.
Focus near / far*
/
Supervisor / Power User
/ Normal User
Click to adjust the clearness of the video images.
DPTZ
Supervisor / Power User
/ Normal User
Click to enable digital PTZ functions with zoom-in ratio up to 16X.
Focus Zone
Supervisor / Power User
/ Normal User
Click to assign the point for focus adjustment.
This function will be disabled when DPTZ is enabled.
* For selected models only
2.3 Digital PTZ (DPTZ) Operations
This camera has PTZ capability, i.e. digital PTZ (hereafter called “DPTZ”), for wide area monitoring.
STEP1: Click “DPTZ” to show the DPTZ control panel.
Type A:
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STEP2: Select the functions when needed:
FUNCTION ICON DESCRIPTION
Resolution
--
Select the video resolution for the DPTZ function. Only “VGA” and “QVGA” are available.
Take snapshots
Click to take a snapshot of the current view on a new window. Right click on the picture and re-save it to the
location you want.
Alarm Out
Click to force your alarm-out device to work. For example, when your alarm device is a buzzer, click this button
and your buzzer will start to sound even if there’s no alarm event.
Type B:
FUNCTION ICON DESCRIPTION
Moving panel
--
When is selected, the moving control panel will be shown to move the picture after zoom-in is
performed.
Take snapshots
Click to take a snapshot of the current view on a new window. Right click on the picture and re-save
it to the location you want.
Fit to screen
The selected resolution is resized to fit into the current live view size.
This icon doesn’t work when the selected resolution is VGA or QVGA.
Zoom in / out
/
Click once to enlarge the picture by 1X, and click once to restore the zoom ratio by 1X.
Max. zoom in / out
/
Click
once to enlarge the picture to the max zoom ratio by 16X, and click once to restore
the picture ratio to 1X.
Focus near / far
/
Click to adjust the clearness of the video images.
Focus Zone
Click to assign the point for focus adjustment.
This function will be disabled when DPTZ is enabled.
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2.4 Event Record Search & Playback
This camera can only save up to three alarm recordings.
Note: To save more recorded data, it’s recommended to use this camera with a compatible NVR.
/
Previous / Next Hour
Click to jump to the next / previous time interval in an hour, for example, 11:00 ~ 12:00 or 14:00
~ 15:00, and start playing the earliest event video clip recorded during this whole hour.
Fast Forward Increase the speed for fast forward. Click to get 2X, 4X, 8X & 16X speed forward eventually.
Fast Rewind Increase the speed for fast rewind. Click to get 2X, 4X, 8X & 16X speed rewind eventually.
Play
Click to play the current video clip.
Pause
Click to pause the video playback.
Stop
Click to stop the video playback.
Step
In the pause mode, click to get one frame forward.
Audio Click to mute the playback if necessary, and click again to restore.
Download
Click to download the current video clip to the specified path in your PC.
The downloaded video can only be opened by our own video player. Please go to “General” → “Maintenance” to
download the video player, or get the player from the CD supplied with the sales package.
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3. CAMERA CONFIGURATIONS
Users can further configure this network camera by accessing via Internet Explorer.
3.1 System configuration menu
Click “Config.” to enter the configuration page.
The functions are categorized into six menus: Network, Camera, Record Timer, Storage, Trigger and General.
For details about “Network”, please refer to “3.2 Network” at page 9.
For details about “Camera”, please refer to “3.3 Camera” at page 15.
For details about “Record”, please refer to “3.4 Record” at page 17.
For details about “Storage”, please refer to “3.5 Storage” at page 17.
For details about “Trigger”, please refer to “3.6 Trigger” at page 18.
For details about “General”, please refer to “3.7 General” at page 19.
Main Menu Sub-Menu Reference
Network Network Configure network settings.
QoS Limit the data flow for live streaming.
DDNS Enter DDNS information when the network type is PPPOE or DHCP.
SNTP Synchronize your camera time with the networked computer systems.
FTP
Enter the FTP information for event notifications when “FTP” is chosen in “Trigger” →
“Trigger”.
Mail Enter Email information for event notifications when “Email” is chosen in “Trigger” → “Trigger”.
SMS
Enter text messaging information for SMS notifications when “SMS” is chosen in “Trigger” →
“Trigger”.
Filter Choose to permit or block the IP address(es) which can access this camera.
UPnP
*Suitable for Windows-based operating system.
Allow this camera to be detected among devices within the same network area for easy and
quick usage.
Bonjour
*Suitable for Apple Mac-based operating system.
Allow this camera to be detected among devices within the same network area for easy and
quick usage.
RTP
Set the parameters for video data transmission when you’re using multimedia other than web
broswers and Video Viewer for remote access.
Camera Camera
1. Rename the camera.
2. Change the place where the camera name is shown on the screen.
Video Adjust video-related settings in different video format.
Color Adjust the color performance.
Advance Adjust the camera parameters if necessary.
Record Record Configure the record function.
Record Timer Schedule external alarm recording.
Storage Memory Check the current storage capacity and clear all recorded data when needed.
Trigger
Trigger
1. Enable / disable the motion detection.
2. Set the motion detection area.
3. Configure how the camera reacts for any event.
General General
1. Select the language of the web browser.
2. Check the MAC address of the camera.
3. Lock camera access after the specified time.
Time Set daylight saving time and the current time.
Server Log Check the system event logs.
Online Check the current online user(s).
Account
1. Create a new user account with different access privilege.
2. Modify or delete an existing user account.
Google Maps Allow you to know where the network camera is.
Maintenance
1. Check the current firmware version and upgrade your camera.
2. Copy system configurations.
3. Reboot the camera.
4. Download the video player to play the recorded data.
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3.2 Network
3.2.1 Network
You can set the network configuration of the network camera depending on your network type.
For details, please refer to “Advanced Network Setup” from www.surveillance-download.com/user/
m359a.swf.
3.2.2 QoS
QoS, Quality of Service, is the ability to control the data flow for real-time streaming. This function is important if
your network bandwidth is insufficient and you have other devices to share the network bandwidth.
Check “QoS Enable”, and set the max. upload rate from 256 to 10240 kbps.
3.2.3 DDNS
Select “On” when the selected network type in “Network” is “PPPOE” or “DHCP”.
For details, please refer to “Advanced Network Setup” from www.surveillance-download.com/user/m359a.swf.
3.2.4 SNTP
SNTP (Simple Network Time Protocol) is used to synchronize your camera time with the networked computer..
Function Description
GMT Once users choose the time zone, the network camera will adjust the local area time of the system
automatically.
NTP Server Simply use the default SNTP server (For example, tock.stdtime.gov.tw) or change to another server with
which users are familiar.
Sync. Period Select “Daily” to synchronize the camera time with the network time every day or “None” to turn off this
function.
Sync Click and the network camera will synchronize the time with the network time.
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3.2.5 FTP
Enter the detailed FTP information and click “Save” to confirm. The information you set here will be applied
when “FTP” is selected in “Trigger” → “Trigger”.
3.2.6 MAIL
Enter the detailed e-mail information and click “Save” to confirm. The information you set here will be applied
when “Email” is selected in “Trigger” → “Trigger”.
Function Description
SMTP Server Enter the SMTP server address provided from your e-mail system supplier.
Port Enter the port number provided from your e-mail system supplier. If this column is left blank, the e-mail server will use
port 25 to send e-mails.
Mail From Enter the name of the sender.
SSL Encryption Select “Yes” if your e-mail server is using SSL encryption to protect your e-mail content from unauthorized access.
Verify Password Some mail servers are required to verify the password. Please enter the “user name” and “password”.
E-Mail Address List Add the e-mail address(s) of the assigned recipient(s).
Test When all information is entered, click “Test Mail” to try if the receipt.
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3.2.7 SMS
Note: Before using this function, you need to apply an account and get an API ID from the mobile
messaging company, such as Clickatell and EVERY8D. For details, please refer to “APPENDIX 4
API ID APPLICATION FOR SMS MESSAGING” at page 31.
Enter the detailed information needed for text messaging, and click “Save” to confirm. The information you set
here will be applied when “SMS” is selected in “General” → "Trigger".
Function Description
System The text messaging service provider is Clickatell.
User name / Password Enter the account user name and password you created in Clickatell.
API ID Enter the API ID you applied from Clickatell.
Recipient Click “Add” to enter the phone number, including the country code, to receive the text
message. Five sets of phone numbers are allowed.
Transfer Interval Set the interval time in minutes between two-message sending.
The options are 0, 15, 30 & 60.
Reset Counter Click to restart the text messaging, and the SMS will be sent after the specified time interval
since you click this button.
Message Enter the text content (up to 70 characters) you want to send with the text message.
Test To know whether your SMS setting is correct, click this button to immediately send a SMS to
your phone.
Note: This testing is not free and you will be charged for SMS sending base on your
local rate.
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3.2.8 Filter
Choose to permit or block the IP address(es) which can access this camera, and click “Save” to confirm.
Function Description
Filter Configuration
Error Count Set the maximum count for login failure. When the maximum count is reached, the IP address trying to access the
network camera will be locked.
Error Lock Time Set the lock time in minutes when the maximum count of error login for an IP address is reached.
Echo Request Select “Non-Block” to allow other users to use the ping command to detect the IP address of your network camera, or
“Block” to deny the ping command request.
IP/MAC Filter Configuration
IP/MAC Filter Choose to enable or disable the filter function.
IP/MAC Filter Policy If “Enable” is selected, choose whether you want to permit (Allow) or block (Deny) the IP address list below.
IP/MAC Filter Rules
Rule
‧ To add an item to the IP address list, key in the IP address in “Rule”, and click “Add”.
‧ To remove an existing item in the IP address list, click the item you want to remove, and click “Delete”.
3.2.9 UPnP / Bonjour
“UPnP” stands for “Universal Plug and Play”, which allows devices to connect seamlessly in the home and
corporate environments and simplify installation of computer components, and is only suitable for Microsoft
Windows-based operating system.
“Bonjour” functions the same as “UPnP”, but it’s only suitable for Apple Mac-based operating system.
UPnP
Bonjour
Check “Enable” to allow the network camera to be detected among devices within the same network area, and
set the identification name of the camera in “Friendly name”.
When this function is activated, the other PC within the same domain as this camera will be able to search this
camera in:
“Network Neighbor” with the identification name set in “Friendly name” for Windows-based PC, or
“
” (finder) or “Bookmark” with the identification name set in “Device Name” for Mac-based PC.
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Double-click it to quickly open the web browser for camera access.
Port Mapping (Available only in UPnP)
This function can eliminate the need to additionally access the router for port forwarding.
For details, please refer to “Advanced Network Setup” from www.surveillance-download.com/user/m359a.swf.
Note: Before using this function, make sure your router supports UPnP, and this function is enabled. If
not, please access your router additionally for port forwarding.
When “Port Mapping” is set to “Enable”, the system will automatically assign an IP address or port number for
you if no IP address or port number is entered.
Note: When the configurations are saved successfully, you’ll see a message indicating the IP address
and port number assigned to this network camera.
3.2.10 RTP
The Real-time Transport Protocol (RTP) is an Internet protocol standard to manage the real-time transmission of
multimedia, such as VLC player.
The media player you want to use for remote access must support RTP transmission for this function to work
normally.
Note: When you’re about to end the remote access, please press the stop button on your media player
first, and then close the program. This is to ensure the server receives the stop command, and
also help to protect the server from redundant data transmission.
Type A
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Function Description
Port Range
The port range used by RTP is limited, and preserving 100 ports between the start port and end port is necessary.
Start Port The range of the start port is 1024 ~ 65434.
End Port The range of the end port is 1124 ~ 65534.
Multicast
Address and port for
H264 / MPEG4 /
JPEG transmission
Set a specific address and port for multicast of each stream format (H264/ MPEG4/ JPEG).
The range of the address is limited between 224.0.0.1 ~ 239.255.255.255.
The port for multicast must be an even number.
Address and port for
audio transmission
Set a specific address and port for multicast of audio.
The range of the address is limited between 224.0.0.1 ~ 239.255.255.255.
The port for multicast must be an even number.
Time to Live (TTL) The range of Time to Live of the package is between 1 ~ 255. As soon as Time to Live of the
package is 0, it will be dropped.
Type B
Function Description
Port Range
The port range used by RTP is limited, and preserving 100 ports between the start port and end port is necessary.
Start Port The range of the start port is 1024 ~ 65434.
End Port The range of the end port is 1124 ~ 65534.
Video
Address and port for
video transmission
Set a specific address and port for multicast of profile 1 ~ 4.
The range of the address is limited between 224.0.0.1 ~ 239.255.255.255.
The port for multicast must be an even number.
Audio
Address and port for
audio transmission
Set a specific address and port for multicast of audio.
The range of the address is limited between 224.0.0.1 ~ 239.255.255.255.
The port for multicast must be an even number.
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3.3 Camera
3.3.1 Camera
Rename the camera, and change the place where the camera name is shown on the screen, UP-LEFT /
UP-RIGHT / DOWN-LEFT / DOWN-RIGHT. "Snapshot Path” is used to specify the path to save snapshot files.
Type A Type B
3.3.2 Video
Adjust video-related settings in different video format.
“Quality” is related to image clearness.
“FPS” is related to the fluency of the video. The more the FPS, the more fluent the video.
“Max Bit Rate” is the maximum limitation of data transmission in the selected image format and resolution.
Take 2 megapixel model as an example below. For 1.3 megapixel model, please refer to its actual display.
Note: QQVGA is for mobile surveillance only.
Type A:
Type B:
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3.3.3 Color
Adjust the color performance from Brightness, Contract, Saturation, and Hue (for selected models only). Click
and drag the slider to preview the color change on the right side of ths page and adjust the image color.
To restore the default values, click “Back to Default”.
3.3.4 Advanced
Adjust the camera parameters if necessary.
Item Description
Shutter Speed Set the shutter speed based on your need.
The options are: Up to 1/10 sec, Up to 1/30, Up to 1/15, Up to1/6, Up to 1 and Up to 2.
Exposure Control* This function is used to synchronize the shutter time to the fluorescent light to suppress image flickering.
Back light* It is the function to adjust the image to compensate for an area that is overpowered by brightness because of excessive light.
The image will be properly exposed for clearness. Select to activate (ON) or disable (OFF) this function.
Note: This function is available only in the day mode.
Mirror Select “ON” to rotate the images horizontally based on your installation situation when necessary.
Flip Select “ON” to rotate the image 180° when necessary.
De-noise* Click and drag the slider to adjust the level from 0 ~ 10 to decrease the noise shown in the dark environment.
IR Control Select “Auto” to automatically enable IR LEDs at night or in the dark environment, “On” to always enable IR LEDs, or “OFF”
to disable this function.
Enhance IR Select “On” to enhance IR LEDs performance.
IR Turn On Level Select the level for IR light to activate.
White Balance Process the current image to retain color balance over a color temperature range.
The options are: Auto, Incandescent Light, Cool Light, sun Light, Cloudy & Sun Shade.
Sharpness Sharpness enhances the clarity of image detail by adjusting the aperture and sharpening the edges in the pictures.
Hold and drag the slider to adjust the level of sharpness from 0 ~ 100. The higher the value, the sharper the image.
Wide Dynamic
Range*
Wide Dynamic Range (WDR) is used when users need to increase image recognizability in overexposure and dark areas.
The options are: LOW / MIDDLE / HIGH / OFF
*Selected models only
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3.4 Record
3.4.1 Record
In “Record Configuration”, you can:
Enable or disable the alarm record function. When “Enable” is set to “No”, the alarm record function is
disabled even if you enable it in other configuration pages.
Select if the data should be overwritten when the memory storage is full.
Select the video resolution for event recording.
Note: The higher resolution you choose, the more accuracy and higher image quality the recording will
be, but the faster the memory storage is consumed and become full
3.4.2 Record Timer
To schedule alarm recording, enable it, and select the day and time for recording.
Note: The timer must be enabled for the record function to work properly.
3.5 Storage
3.5.1 Memory
In “Memory”, you can check the remaining capacity for recording, or clear all recorded data saved if needed.
Note: The recorded data will be removed also when you reset or reboot this camera.
Note: To save more recorded data, it’s recommended to use this camera with the compatible NVR.
Note: To know the total recording time per recording resolution, please refer to “APPENDIX 6
RECORDING TIME TABLE” at page 34.
The total capacity may vary depending on different models. Please check the actual display of your model.
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3.6 Trigger
3.6.1 Trigger
You can configure how this camera reacts when there’s an alarm or motion event.
Detect
Item Description
External Alarm Enable or disable detection from external alarm-in device, and click the title “External Alarm” (in blue) to set “N.O.”
or “N.C.” depending on the configuration of your alarm-in device.
Motion Enable or disable motion detection.
Motion detection is not supported when the stream format is Motion JPEG.
When “Enable” is selected, click “Detection” to enter the motion detection area setting page as follows:
Sensitivity:
Set the detection sensitivity from the drop-down list: High, Normal or Low.
Area Setting:
Set the motion detection area by selecting the area grids with your mouse. Pink grids represent the area that is not being
detected while the transparent grids are the area under detection. You can set multiple areas under detection.
Click “Clear All” to set the whole area undetected.
Click “Select All” to set the whole area under detection.
Duration Set the duration time for trigger recording (5 / 10 / 20 / 40 seconds).
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Action
Here defines how the camera delivers alerts to you for any event.
Item Description
E-Mail Select the event type you want to receive E-mail notifications when it occurs.
Then, click the title “E-Mail” (in blue) to configure the media type (H264 / JPEG / MPEG4), file format (AVC / AVI),
and record time (1 ~ 5 seconds) for the event video clip.
The camera will send the captured video clip to the E-mail address(s) you assigned in “Network” “Mail” once the
selected event type occurs.
FTP Select the event type you want to receive FTP notifications when it occurs.
Then, click the title “FTP” (in blue) to configure the media type (H264 / JPEG / MPEG4), file format (AVC / AVI), and
record time (1 ~ 5 seconds) for the event video clip.
The camera will upload the captured video clip to the FTP site you assigned in “Network” “FTP” once the
selected event type occurs.
SMS* Select the event type you want to receive a text message when it occurs.
The camera will send a text message to the mobile phone number you assigned in “Network” “SMS” once the
selected event type occurs.
Alarm Out
Select the event type you want to trigger the alarm-out device to work when it occurs.
Then, click the title “Alarm Out” (in blue) to configure the trigger rule (LOW / HIGH).
Record Select the event type you want to enable event recording when it occurs.
*Selected models only
3.7 General
3.7.1 General
To change the language of UI interface, select from the drop-down list in “Language”.
To lock camera access when it’s not used after the specified time, select “5 MIN”, “15 MIN” or “30 MIN” from the
drop-down list of “Auto Lock Time”, or select “NEVER” to disable this function.
Note: When the camera access is locked after the specified time, to resume camera access, please
enter the password.
3.7.2 Time
Set daylight saving time and the current time, and click “Save” to confirm.
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Function Description
Time Configuration
Date
Set the current date.
Time
Set the current time.
Daylight Saving Time Configuration
Daylight Saving Time
Specify whether to use daylight saving time (Enable / Disable).
If this function is enabled, set the time period (Start Time / End Time), and adjust the daylight
saving time in hours (Adjust Time).
3.7.3 Server Log
To quickly search the system logs you want by event type, click “Prev. Page” or “Next Page” to find the logs you
want, or check the event type(s) and click “Reload” to start searching.
To clear all system event logs, click “Clear All”.
3.7.4 Online
You can check the current online user(s) with respective online information. To refresh the list, click “Reload”.
To allow anonymous login, select “Enable” in “Anonymous Viewer Login”.
To disable image code verification at login, select “No” in “Login with CAPTCHA Image”.
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3.7.5 Account
You can create a new account with different user access privilege, or delete or modify an existing account
setting.
How to create a new account
Step1: Click “New”, and fill in the following columns.
Column Description
User Name Set a user name that will be used for camera access. The user name allows up to 16 alphanumeric characters.
Password Set the password that will be used for remote login. The password allows up to 16 alphanumeric characters.
Confirm Password Enter the password again to confirm.
User Level Set the security level of an account to give the permission to control different functions. There are four user levels:
SUPERVISOR, POWER USER, NORMAL USER and GUEST.
Life Time Select how long this account is allowed to stay online (1 MIN / 5 MIN / 10 MIN / 1 HOUR / 1 DAY / INFINITE)
Step2: Then, click “Save” to save your setting and create a new account.
How to modify or delete an existing account
Step1: Select the account you want to modify or delete.
Step2: To modify the account, click “Edit” to change the settings, and click “Save”.
To remove the account, click “Delete”.
Note: It’s not allowed to remove an account when there’s only one account in the account list.
3.7.6 Google Maps
This function is used to let you know where the network camera is.
The system will prompt you to apply a Goole Maps Key if your access is denied. Please follow the instructions
below when you’re denied:
Step1: Click “Sign up for a Google Maps key” to enter the application page.
Step2: Check the terms and conditions, and enter the IP address of the network camera. Then, click “Generate
API Key”.
Step3: Copy the generated API key, and click “Update Google Maps Key” on the web browser to paste it.
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3.7.7 Maintenance
Firmware Upgrade
This function is used when users need to upgrade the camera for function scalability.
Note: Before using this function, make sure you have the correct upgrade files provided by your
installer or distributor.
Note: The event videos saved in the camera will be removed after firmware upgrade. Make sure you’ve
copied important events to your PC before firmware upgrade.
Step1: Select “ ” to browse to where you save the upgrade files, and select them one by one until all files are
selected (up to four files).
Step2: Select “Upgrade” to start system upgrading.
Note: You’ll be prompted to keep current configurations. It’s recommended to keep them, or all
configurations will be restored to default values after upgrade.
Note: It takes a few minutes to finish the upgrade process. Do not disconnect the power during
firmware upgrade, or the upgrade may be failed. The camera will reboot after the upgrade.
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System Configuration Backup
This function is used to copy your system configuration to a “System.bin” file.
You may import the same system configuration to another camera, or restore your system configuration when
the camera is reset to default values.
Select “System.bin” in “Firmware Upgrade”, and select “Upgrade” to import the system configuration.
System Reboot
Select “Reboot” to restart your camera if needed.
Player Download
To see the event video clips downloaded to your PC, you need to first install our own video player in your PC.
Select “Free Download” to download the video player, and double click the file to install it.
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APPENDIX 1 PRODUCT SPECIFICATIONS
Model 1 Model 2
▓ Network
LAN Port YES
LAN Speed 10/100 Based-T Ethernet
Supported Protocols
DDNS, PPPoE, DHCP, NTP, SNTP, TCP/IP, ICMP, SMTP, FTP, HTTP, RTP, RTSP, RTCP,IPv4,
Bonjour, UPnP, DNS,UDP,IGMP, QoS
Number of Online Users 10
Security
(1) Multiple user access levels with password
(2) IP address filtering
(3) Digest authentication
Remote Access
(1) Internet Explorer on Windows operating system
(2) EagleEyes on iPhone, iPad & Android mobile devices
▓ Video
Video Compression H.264 / MPEG4 / MJPEG
Resolution 1080P, SXGA, 720P, VGA, QVGA SXGA, 720P, VGA, QVGA
Frame Rate 30fps
Multiple Video Streaming 3 (H.264, MJPEG, MPEG4)
▓ General
Image Sensor 1/2.9" CMOS image sensor 1/4" H.R. image sensor
Min Illumination 1 Lux / F1.4, 0 Lux (LED ON)
S/N Ratio More than 48dB (AGC off)
Electronic Shutter 1/2 to 1/10,000 sec
Lens f2.8 ~ 12mm / F1.4 ~ F2.8
Viewing Angle
Wide: 109° (Horizontal) / 76° (Vertical) /
116° (Diagonal)
Tele: 24° (Horizontal) / 13.5° (Vertical) /
27° (Diagonal)
Wide: 66° (Horizontal) / 52° (Vertical) /
90° (Diagonal)
Tele: 16° (Horizontal) / 10° (Vertical) /
22° (Diagonal)
IR LED 2 Units
IR Effective Range **
Default : up to 25 meters
IR Enhanced Mode : up to 35 meters
IR Shift YES
IRIS Mode AES
White Balance ATW
AGC Auto
Micro SD Card Slot YES
IP Rating IP66
Operating Temperature -20℃~40℃
Power Source (±10%) 12V / 1.5A
Current Consumption (±10%) 11W (IR On)
▓ Others
Mobile Surveillance iPad / iPhone / Android mobile device
ONVIF Compatible YES
POE (Power-over-Ethernet) YES (IEEE 802.3af)
Event Notification FTP / Email / SMS
External Alarm Device Connection YES
Digital Pan / Tilt / Zoom YES
Motion Detection YES
RTC (real-time clock) YES
Minimum Web Browsing Requirements
Intel core i3 or higher, or equivalent AMD‧
2‧ GB RAM
AGP graphics card, Direct Draw, 32MB RAM‧
Windows ‧ 7, Vista & XP, DirectX 9.0 or later
Internet Explorer ‧ 7.x or later
* The specifications are subject to change without notice. ** Dimensional tolerance: ± 5mm
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* The specifications are subject to change without notice.
** Dimensional tolerance: ± 5mm
Model 3 Model 4
▓ Network
LAN Port YES
LAN Speed 10/100 Based-T Ethernet
Supported Protocols
DDNS, PPPoE, DHCP, NTP, SNTP, TCP/IP, ICMP, SMTP, FTP, HTTP, RTP, RTSP, RTCP,IPv4,
Bonjour, UPnP, DNS,UDP,IGMP, QoS
Number of Online Users 10
Security
(1) Multiple user access levels with password
(2) IP address filtering
(3) Digest authentication
Remote Access
(1) Internet Explorer on Windows operating system
(2) EagleEyes on iPhone, iPad & Android mobile devices
▓ Video
Video Compression H.264 / MPEG4 / MJPEG
Resolution 1080P to QQVGA SXGA to QQVGA
Frame Rate 30fps
Multiple Video Streaming 4 (H.264, MJPEG, MPEG4)
▓ General
Image Sensor 1/2.9" CMOS image sensor 1/4" CMOS image sensor
Min Illumination 1 Lux / F1.4, 0 Lux (LED ON)
S/N Ratio More than 48dB (AGC off)
Electronic Shutter 1/2 to 1/10,000 sec
Lens f2.8 ~ 12mm / F1.4 ~ F2.8
Viewing Angle
Wide: 109° (Horizontal) / 76° (Vertical) /
116° (Diagonal)
Tele: 24° (Horizontal) / 13.5° (Vertical) /
27°(Diagonal)
Wide: 66° (Horizontal) / 52° (Vertical) /
90° (Diagonal)
Tele: 16° (Horizontal) / 10° (Vertical) /
22°(Diagonal)
IR LED 2 Units
IR Effective Range **
Default : up to 25 meters
IR Enhanced Mode : up to 35 meters
IR Shift YES
IRIS Mode AES
White Balance ATW
AGC Auto
MicroSD Card Slot YES
Heater YES
IP Rating IP66
Operating Temperature -40℃ ~ 40℃
Power Source (±10%) 12V / 1.5A
Current Consumption 1.38A 1.32A
▓ Others
Mobile Surveillance iPad / iPhone / Android mobile device
ONVIF Compatible YES
POE (Power-over-Ethernet) YES (IEEE 802.3af)
Event Notification FTP / Email / SMS
Reset Default YES
External Alarm Device Connection YES
Digital Pan / Tilt / Zoom YES
Motion Detection YES
RTC (real-time clock) YES
Minimum Web Browsing Requirements
‧Intel core i3 or higher, or equivalent AMD
‧2G RAM
‧AGP graphics card, Direct Draw, 32MB RAM
‧Windows 7, Vista & XP, DirectX 9.0 or later
‧Internet Explorer 7.x or later
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* The specifications are subject to change without notice.
** Dimensional tolerance: ± 5mm
Model 5 Model 6
▓ Network
LAN Port YES
LAN Speed 10/100 Based-T Ethernet
Supported Protocols
DDNS, PPPoE, DHCP, NTP, SNTP, TCP/IP, ICMP, SMTP, FTP, HTTP, RTP, RTSP, RTCP,IPv4,
Bonjour, UPnP, DNS,UDP,IGMP, QoS
Number of Online Users 10
Security
(1) Multiple user access levels with password
(2) IP address filtering
(3) Digest authentication
Remote Access
(1) Internet Explorer on Windows operating system
(2) EagleEyes on iPhone, iPad & Android mobile devices
(3) CMS software for up to 36 network cameras control simultaneously
▓ Video
Video Compression H.264 / MJPEG
Resolution 1080P to CIF
Frame Rate NTSC:30, PAL:25
Multiple Video Streaming 4 (H.264, MJPEG)
▓ General
Image Sensor 1/2.9" CMOS image sensor
Min Illumination 1 Lux / F2.0, 0 Lux (LED ON)
0.1 Lux / F2.0 (wide)~F2.8(Tele), 0 Lux
(LED ON)
S/N Ratio More than 48dB (AGC off)
Electronic Shutter 1/7.5 to 1/8000 sec 1/7.5 to 1/10,000
Lens
f6.0 ~ 60mm / F2.0 ~ 2.8
10X Optical Zoom, Auto Focus,
Near focus limit 10cm (wide) or 80cm (tele) to infinity
Viewing Angle
1X: 47.3° (Horizontal) x 27.5° (Vertical) x 53.5° (Diagonal)
10X: 5.3° (Horizontal) x 3.0° (Vertical) x 6.1° (Diagonal)
IR LED YES
IR Effective Range**
Default mode: up to 40 meters
IR enhanced mode: up to 60 meters
IR Shift YES
IRIS Mode YES (Two stage) AES
POE YES (IEEE 802.3af)
WDR -- YES
IP Rating IP67
White Balance ATW
AGC Auto
Operating Temperature -10℃~40℃ -20℃~40℃
Power Source (±10%) 12V / 1A 12V / 1.5A
Power Consumption 9W (Max) 750mA
▓ Others
Mobile Surveillance iPad / iPhone / Android mobile device
ONVIF Compatible YES
Event Notification FTP / Email / SMS
External Alarm Device Connection YES
Digital Pan / Tilt / Zoom YES
Motion Detection YES
RTC (real-time clock) YES
Reset Default YES
Minimum Web Browsing Requirements
‧Intel core i3 or higher, or equivalent AMD
2 ‧ GB RAM
AGP graphics card, Direct Draw, 32MB RAM‧
Windows ‧ 7, Vista & XP, DirectX 9.0 or later
Internet Explorer ‧ 7.x or later
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*The specifications are subject to change without notice
**Using IR enhanced mode and slow shutter speed, the distance can be extended even longer.
Model 7
▓ Network
LAN Port YES
LAN Speed 10/100 Based-T Ethernet
Supported Protocols
DDNS, PPPoE, DHCP, NTP, SNTP, TCP/IP, ICMP, SMTP, FTP, HTTP, RTP, RTSP, RTCP,IPv4,
Bonjour, UPnP, DNS,UDP,IGMP, QoS
Number of Online Users 10
Security
(1) Multiple user access levels with password
(2) IP address filtering
(3) Digest authentication
Remote Access
(1) Internet Explorer on Windows operating system
(2) EagleEyes on iPhone, iPad & Android mobile devices
(3) CMS software for up to 36 network cameras control simultaneously
▓ Video
Video Compression H.264 / MJPEG
Resolution 1080P to CIF
Frame Rate 30/25 fps
Multiple Video Streaming 4 (H.264, MJPEG)
▓ General
Image Sensor 1/2.9" CMOS image sensor
Min Illumination 0.1 Lux / F1.4(Wide)~F2.8(Tele), 0 Lux (LED ON)
S/N Ratio More than 48dB (AGC off)
Electronic Shutter 1/10,000 ~ 1/7.5 (Slow shutter)
Lens f2.8 ~ 12mm / F1.4 ~ F2.8
Viewing Angle
Wide: 97.4° (Horizontal) / 58.1° (Vertical) / 111.7° (Diagonal)
Tele: 27.1° (Horizontal) / 15.2° (Vertical) / 31.1°(Diagonal)
IR LED 2 Units
IR Effective Range**
Default : up to 25 meters
IR Enhanced Mode : up to 35 meters
IR Shift YES
Smart Light Control YES
IRIS Mode AES
White Balance ATW
AGC Auto
MicroSD Card Slot YES
IP Rating IP66
Operating Temperature -20℃~40℃
Power Source (±10%) 12V / 1A
Current Consumption (±10%) 700mA
WDR YES
▓ Others
Mobile Surveillance iOS & Android
ONVIF Compatible YES
POE (Power-over-Ethernet) YES (IEEE 802.3af)
Event Notification FTP / Email / SMS
External Alarm Device Connection YES
Digital Pan / Tilt / Zoom YES
Motion Detection YES
RTC (real-time clock) YES
Minimum Web Browsing Requirements
‧Intel core i3 or higher, or equivalent AMD
2‧ GB RAM
AGP graphics card, Direct Draw, 32MB RAM‧
Windows ‧ 7, Vista & XP, DirectX 9.0 or later
Internet Explorer ‧ 7.x or later
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APPENDIX 2 BIT RATE TABLE FOR REFERENCE
The data below is for reference only.
The bit rates listed here may vary depending on the resolution, image quality & frame rate you choose, the
complexity of your monitoring area, and how often the moving objects show in your monitoring area.
Testing Environment
Place: Office Entrance
Network translation: H.264
Camera type: Megapixel camera
Static: No one coming in and out Dynamic: One or two people coming in and out
Resolution Quality Frame Rate (Dynamic) kbps (Static) kbps
SXGA Best FULL 3253 3216
High 2375 2160
Normal 1571 1266
Basic 1465 873
VGA Best 2010 1261
High 1042 1034
Normal 685 572
Basic 457 350
QVGA Best 646 366
High 482 350
Normal 302 286
Basic 168 161
SXGA Best 1/4 1163 1076
High 989 715
Normal 855 534
Basic 719 443
VGA Best 789 571
High 451 447
Normal 349 237
Basic 217 165
QVGA Best 269 147
High 182 131
Normal 164 113
Basic 97 71
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Resolution Quality Frame Rate (Dynamic) kbps (Static) kbps
SXGA Best 1/15 581 374
High 405 342
Normal 487 248
Basic 337 141
VGA Best 358 79
High 201 63
Normal 180 28
Basic 92 15
QVGA Best 111 84
High 99 68
Normal 97 54
Basic 58 42
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APPENDIX 3 POE CONNECTION
This device supports PoE (Power-over-Ethernet), developed by the IEEE802.3af task force, and power can be
supplied over the same network (Ethernet) cable as the one used to connect to Internet. No power cable is needed.
Below shows two examples of POE application for reference.
When your router / hub supports POE connection
When your router / hub doesn’t support POE connection (An optional POE connected required)
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APPENDIX 4 API ID APPLICATION FOR SMS MESSAGING
To allow the camera automatically sending a text message when an event happens, you need to
apply an API ID from a mobile messaging company first, such as Clickatell or EVERY8D.
Below shows an example of how to get an API ID from Clickatell.
Note: The SMS messaging may not be totally free. Please check the charge policy of the
messaging service you use.
Note: The instructions below are for reference only and may vary when Clickatell’s
official website is updated.
Please follow the steps below for application.
Step1: Go to http://www.clickatell.com/login.php. Sign up an account first.
Step2: Select “Developers Central”, select the location where you want to use this service, and fill in
your information to create an account.
Step3: When the account is created, the system will automatically send an Email to your specified
Email address with the user name, password, and client ID used to log into the service.
Step4: Click the link within the email to log in, and you will be prompted to validate your mobile phone
number. Select “SEND ACTIVATION CODE”. The system will send an activation code to that
number for verification.
Check if you receive a text message from Clickatell, and enter the activation code.
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Step4: In your account, find “Connection Status” and create a connection (API ID).
Step5: Select “HTTP/S”.
Give a meaning name for this connection, and click “Submit and Get API ID”.
Step5: An API ID will be generated as follows.
Note: Note down the API ID for SMS notification setting later.
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APPENDIX 5 Q&A
For more details about Q&A, please visit our official website: www.eagleeyescctv.com
Question Answer
I can connect to this camera in my
house or office where it’s installed
with wireless network.
But when I leave my house or office, I
can’t connect to it from my mobile
phone (with 3G network), or other PC
(connected to Internet). Why?
You didn’t configure this camera to Internet, but only in LAN.
Please follow the steps in the advanced network setup guide
downloadable from www.surveillance-download.com/user/m359a.swf to
complete network configurations, or it’s recommended for you to check
with your local installer or reseller for this service because it’s usually hard
for a person who doesn’t have network knowledge to set network
configurations.
My live images are not fluent. Why?
Image fluency could be affected by the local network upload bandwidth,
router efficiency, client network download bandwidth, complexity of live
view, and more.
(Recommended) To have the best image fluency, select QVGA; to have
the best image quality, select “SXVGA” based on the model you have; to
have normal image fluency and quality, select “VGA”.
The live video keeps flickering. Why?
Please try adjusting the power line frequency to “60 Hz” or “50 Hz” for the
camera.
For iPhone users, access the camera, and select “ ” on the top right
corner to enter IPCAM Configuration page. Then, go to “Advance Setup”
“Camera” to change setting.
For access from Internet Explorer, log into the camera, and select
“Config.” “Camera” “Camera”.
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APPENDIX 6 RECORDING TIME TABLE
Below shows the estimated total recording time for each recording resolution.
The recording time per resolution is the average value collected from the both alarm trigger conditions indicated in
“Testing Environment”, and is for reference only.
The time may vary depending on the resolution, image quality & frame rate you choose, the complexity of your
monitoring area, and how often the moving objects show in your monitoring area.
Testing Environment
Place: Office
Monitoring area: 1.5 meters away from the camera
Alarm trigger conditions:
(1) One person walks by the monitoring area and leaves immediately.
(2) Two persons walk by the monitoring area. One goes away immediately, and the other one stays a while and
goes away.
RecordingResolution SXGA VGA QVGA
Recordingtime(second) 25 115 211
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APPENDIX 7 MICRO SD CARD COMPATIBLE LIST
Manufacturer Capacity Class Manufacturer Capacity Class
ADATA 2GB -- Transcend 2GB --
4GB Class 6 4GB Class 2
Apacer 2GB -- 4GB Class 4
4GB Class 4 4GB Class 6
SanDisk 2GB -- 8GB Class 6
4GB Class 4 16GB Class 10
8GB Class 4 Kingston 2GB --
16GB Class 4 4GB Class 4
32GB Class 4 8GB Class 4
Verico 2GB -- 32GB Class 4
4GB Class 4 TOSHIBA 16GB Class 4
16GB Class 10 TOPRAM 32GB Class 10
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