ETen glofiish x800 Technical & Service Manual

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glofiish

®

X800

Rev 1.1

August 10, 2007

EETTEENN IInnffoorrmmaattiioonn SSyysstteemm CCoorrpp.

.

2

TABLE OF CONTENTS

CHAPTER 1 I

NTRODUCTION

····································································································· 3

CHAPTER 2 P

RODUCT SPECIFICATION

······················································································ 4

2.1 P

RODUCT SPECIFICATION

················································································· 4

2.2 O

VERVIEW OF SURFACE

··················································································6

CHAPTER 3 T

OOLING FOR REPAIR

···························································································· 7

CHAPTER 4

MODE SWITCHING

·································································································· 8

CHAPTER 5

DIAGNOSTICS

········································································································ 9

5.1 PDA B

UILD-IN DIAGNOSTIC PROGRAM

···························································· 9

5.2 O

THER FUNCTION TEST UNDER

OS ······························································· 11

CHAPTER 6 D

ISASSEMBLING

································································································· 12

CHAPTER 7

ASSEMBLING

······································································································· 20

CHAPTER 8

SPARE PARTS LIST

······························································································ 28

8.1 S

PARE PARTS FOR REPAIR

··········································································· 28

8.2 A

CCESSORY LIST

························································································· 32

CHAPTER 9

SOFTWARE UPGRADE

·························································································· 33

9.1 S

YSTEM REQUIREMENT

················································································· 33

9.2 S

OFTWARE UPGRADE STEPS

········································································ 33

CHAPTER 10

DEFINITION OF SERIAL NUMBER

·········································································· 34

CHAPTER 11

INSPECTION CRITERIA

(LCM) ············································································· 35

ANNEX R

EVISION HISTORY

····································································································· 36

3

CHAPTER 1. INTRODUCTION

This manual provides technical information necessary to maintain and support repair

service of Pocket PC Phone glofiish

®

X800. Information contained in this document is

copyrighted by E-TEN Information Systems Co., Ltd. It is intended for use of E-TEN’s

authorized service providers and clients. Service technicians may reproduce this document as

needed for repair uses only. Reproduction for any other activities may be illegal to copy certain

materials without permission, including documents and images. If you are not sure whether you

have permission, seek legal advice.

Every effort has been made to keep the information contained in this document current

and accurate as of the date of revision. However, no guarantee is given to error-free and may

include technical inaccuracies or typographical errors. Changes are periodically made to the

information herein; these changes will be incorporated in later editions. Improvements or

changes in the product designs or the specifications described may be made at any time.

4

CHAPTER 2. PRODUCT SPECIFICATION

2.1 Product Specification

Operating System Windows Mobile™ 6.0 for Pocket PC Phone Edition

Processor Samsung SC3 2442, 500MHz

Memory 64MB RAM, 256MB ROM

Display 2.8" VGA, 65,536 colors TFT-LCD touch panel ( Resolution : 640 x 480 )

Dimensions 113.5 (L) x 60.5 (W) x 15.8 (H) mm

Weight 147 g ( including Battery & Stylus )

Communications

HSDPA / UMTS ( 2100/1900/850 MHz )

Quad-Bands GSM：850/900/1800/1900 MHz

EDGE class 10/GPRS class 10

Bluetooth 2.0 class 2 + EDR

WiFi IEEE802.11b/g Certificated

GPS Embedded Chip, SiRF Star III

Camera

2M pixels Auto-Focus with flashlight, up to 1600x1200 resolution

0.3M pixels Fixed-Focus Camera for conference call usage

Expansibility micro SD slot

Interface/ Audio Built-in microphone and speaker, external stereo headset jack.

Interface/ Data miniUSB Sync

Ergonomic Design

1. Touch Panel for stylus or fingertip

2. Buttons :

- Joystick navigation key

- Power button

- Camera shoot key

- Reset button

- Record button

- Volume control key

- Send/End key

5

- Quick Application key x 6 ( Right Softkey / Left Softkey / GPS hotkey / M-desk

hotkey / OK / Start )

Battery 1530 mAh Li-Poly, rechargeable & replaceable

Power

DC Adaptor, 5V1A,

LED Indication

<< Right-Up side: Red, Green >>

- Red always light: Device is charging

- Red sparkling once every 4 sec: Warning of Battery low level

- Red sparkling twice repeatedly: Warning of Battery critical situation.

- Red sparkling continuously: Battery cover not on or Battery level very low.

- Green always light: Battery charging is full

- Green sparkling once every 4 sec: GSM is connecting on line

<< Lift-Up side: Blue, Amber & White >>

- Blue sparkling once every 4 sec: BlueTooth enable

- Amber sparkling once every 4 sec: WLAN enable

- White sparkling once every 4 sec: GPS enable

Add-on Applications

1. E-TEN Application Value Pack

2. E-TEN Application Value Pack for Multimedia

3. E-TEN Application Value Pack for Phone

4. MMS Composer* (*subject to change by region)

5. Voice Recognition* (*subject to change by region)

Accessories

(Optional)

Standard Battery pack / Car-Charger / Car-Mount / Bluetooth Headset.

Certification CE / R&TTE / DGT / FCC /BQB / WiFi /USB-IF/ NSTL-LTK

6

2.2 Overview

○

1

Volume Adjustment

○

11

Left Soft-Key

○

21

Power key

○

2

Recorder key

○

12

Right Soft-Key

○

22

Camera shoot key

○

3

Reset key

○

13

M-Desk

○

23

2M AF Camera Lens

○

4

Headset Jack

○

14

Send / Hang on Contact list

○

24

Mirror

○

5

VGA Camera

○

15

Start Hot-Key

○

25

Flashlight LED

○

6

Receiver

○

16

Joystick Navigation key

○

26

Speaker hole

○

7

BT /WLAN /GPS active LED

○

17

OK Hot-Key

○

27

Battery Cover

○

8

Power / Phone active LED

○

18

End / Hang up

○

28

PDA Stylus

○

9

Display w/ Touch Panel

○

19

Micro SD slot

○

10

GPS Hot-Key

○

20

Mini-USB connector

7

CHAPTER 3. TOOLING FOR REPAIR

Item Purpose

Cleaning Wipers

T5 Screwdriver

Tweezers

Plastic Stick

Disassembly & Assembly

Blower

Soft Brush

Camera Lens Clean

Mini USB Cable / Cradle Synchronization Test to PC

Micro SD Card SD Read / Write Test

Headset Headset Audio / Recording / FM Test

AC Adapter

Battery

Charging

Software Upgrade tools Software Upgrade (EUU, ActiveSync)

GSM / 3G(HSDPA/UMTS) SIM

Card

Bluetooth Headset

Phone Function Live Test

Barcode Label Printer IMEI Sticker Printing

8

CHAPTER 4. MODE SWITCHING

Function Procedure

Hardware Reset 1. Press and hold POWER button

2. Press RESET button and release both

(power & reset) buttons at the same time

Software Reset Press RESET button

Testing (Build-in) Program 1. Press and hold CAMERA button

immediately after doing a hardware reset

2. Release CAMERA button after the

testing program shows up on the LCD

Clean-boot Option 1. Press and hold END button immediately

after doing a hardware reset

2. Release END button after the clean boot

option screen shows up on the LCD

Download Mode 1. Press and hold RECORD button

immediately after doing a hardware reset

2. Release RECORD button after the

USBDL screen shows up on the LCD

9

CHAPTER 5. DIAGNOSTICS

5.1 PDA Build-in Diagnostic Program

How to entering the program：

a. Press and hold POWER button

b. Press RESET button and release both buttons at the same time

c. Press and hold CAMERA button immediately after having hardware reset (above 1 & 2)

d. Release CAMERA button after the screen shows up

NOTE. Always tap the up-right corner [x] to exit when finished.

Item Description Procedure / Criteria

NFlash NAND Flash test Tap screen if result is “Test O.K.- Bad Block =0”.

Tap up-right corner to exit

RAM SDRAM test Tap screen if result is “All are O.K.”

Tap up-right corner to exit

Keypad Pad Test

Follow the instruction and press GREEN hinted button in

order.

Tap up-right corner to exit if passed all pad test

X800 Test System

╳╳╳╳

▲

1.NFlash 2.RAM

3.Keypad 4.T Panel

5.AUDIO 6.LCD

7.BackLight

8.LED

9.Vibrator 10.BAT Chip

11.Battery 12.SD/MMC

13.Camera 14.OS IMG

15.Bluetooth

16.GPS

17.GSM 18.FM Test

19.B&E Info 20.X Packet

▼

10

T Panel Touch Panel test Take stylus pen then draw few lines slowly around the screen

rims and center.

*Breaking lines and screen can’t alignment are not allowed.

Tap up-right corner to exit

AUDIO Voice record/reply test 1. Tap Recording icon and talk to the microphone for 1-2 sec,

the voice will reply the recorded sound automatically.

2. Plug your headset and run the record/reply test again.

3. Tap Receiver, and tap “PASS” after hear a tone by phone

generated.

Tap up-right corner to exit

LCD LCD color test Tap screen repeatedly. Check color screen if normal or any

defective pixels on it.

Tap up-right corner to exit

BackLight LCD backlight test Tap “Back Light On/Off” and tap “scroll up/down” to test

backlight.

Tap up-right corner to exit

LED LED indication test Tap “ALL ON” then “ALL OFF”

to check all indicative color LED

turns on/off, and tap PASS.

Tap up-right corner to exit

Vibrator Vibration testing Select “Vibrator On then Off” to check if device is vibrating.

Tap up-right corner to exit

BAT Chip main battery test Test main battery calibration.

Tap up-right corner to exit if screen shows PASS

Battery Test battery switch

function

Follow the procedures and check screen shows “PASS!”

Tap up-right corner to exit

B&E Info Read SW version Tap “Read SW Version”, check the system software and

language version.

Tap up-right corner to exit

11

5.2 Other Function Test Under OS

Testing Item Procedures Guidelines

Phone Live

Test

Test dial and receive phone calls

1. Using Device over device to test

2. Using Headset to answer a call

3. Using Bluetooth to answer a call

Check Dial/Receive phone call’s voice is

clear enough

USB connection Synchronize PDA with PC Connected USB to check PDA can be

communicate with PC’s ActiveSync

Camera with

Micro SD card

Read/Write Test

Snap shot a photo then delete and save

the file in Micro SD card

1. Check Camera function and photo

appear normal

2. Check read, write & delete the saved

file for Micro SD card

1. Enable Wireless

2. Execute Internet Explore to check if

the Wireless LAN works well

Must be able to open a website WiFi Test

Note: Problems regarding to Firewall and set Proxy, please contact your IT specialists

GPS Test 1. Execute the AP as GPS Viewer

2. Check the contents of AP

Satellite searching status

1. No time limitation

2. Fix: 3D Fixed

Power

consumption

Test

1. Turn off power button, check SI

2. Execute program “2577” under OS

3. Select Backlight ON and OFF to test

TI

4. Finally select Clean Boot to

Tool:

1. Dummy battery

2. Dummy battery cover

3. Power supply

4. Micro SD card

SI: current ≦10mA

TI: Backlight ON (GSM/BT/WLAN/GPS

ALL OFF) current ≦250mA

TI: Backlight OFF (GSM/BT/WLAN/GPS

ALL OFF) current

≦100mA

ETen glofiish x800 Technical & Service Manual

Specifications and Main Features

Frequently Asked Questions

User Manual