Essence Security ES800UT, ES800TR5 Users Guide
Installation of the We.R™ System
We.R™ System User Guide
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Notes: More batteries might be needed in case additional components
were purchased.
Special batteries: the Central Control Unit’s backup battery and the
Remote Control Unit’s coin-battery are included in the kit.
Notes: Distributor (or Service Provider) of the SIM-card should also provide
a 4-digit APN code for mobile access. In special cases more APN data (see
details on page 43) might be needed.
3. Installation of the We.R
™
System
3.1. Prerequisites
Prior to the installation and setup of the We.R™ system, the following items need to be
prepared:
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AA-size Alkaline batteries for the kit components (10 for the standard kit).
®
version 10.0 (or higher),
A personal computer (PC) with internet access and up-to-date browser application
software (Microsoft™ Internet Explorer® 7 or higher, Firefox® 4 or higher, Google’s
Chrome™ browser).
The Microsoft
®
Silverlight™ web application framework should also be installed on the
PC. It is available for free download from: http://silverlight.net.
The Service Provider’s web server address for the We.R
™
Web Application software
(provided by the We.R™ distributor/Service Provider).
If cellular communication is to be used – a SIM-card provided by the distributor or
purchased from a Service Provider.
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We.R™ System User Guide
Note: You may also want to register this serial number in Appendix H
Owner’s Records of this User Guide (page 301) where important data of
your system is aggregated for future reference.
A smartphone (optional) for remote system management.
A small screwdriver.
The Central Control Unit’s identification serial number should be registered prior to the
installation process.
Stickers with the serial number can be found inside the battery/SIM-card cavity and
under the Central Control Unit’s base as illustrated in Figure 4 below.
Figure 4: CCU Serial Number Locations
This chapter of Installation of the We.R™ System provides information about each and every
component of the system including its installation, power-up, configuration, integration into the
system and operation.
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Note: Except for the Central Control Unit, not all the below-mentioned
components must be installed for a functional alarm system.
It is arranged in the exact same sequence the system needs to be built-up, including the steps
of software installation and registration. Therefore, it is advised to follow this sequence to
ensure properly functioning system.
The We.R™ system is based on independent components described below.
The order of presenting these components is the recommended order of their installation.
3.2. The Central Control Unit – ES8000CP
The center-piece of the We.R™ system is the Central Control Unit (CCU or CP).
Figure 5: The Central Control Unit
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It is a two-way, wireless Central Control Unit comprising the main element of the We.R™
system.
3.2.1. The Central Control Unit Function
The Central Control Unit (CCU) is responsible for wireless communication with the array of
We.R™ sensors/detectors, remote access and interface devices internally (within the premises),
through the RF communication channel, as well as communications with the external cloud
computing services system, through the Internet or cellular channels.
The CCU incorporates the following functions:
Two-way secured communications (AES encrypted) with the We.R
peripherals.
Plug-and-Play Internet (IP) connectivity.
Optional, built-in GSM/GPRS/EDGE quad-band (850/900/1800/1900MHz) modem.
™
system's
Supporting transfer of high quality, high resolution, color pictures.
Traffic Usage – Simple Event/Command: 200-300 Bytes (text), Streaming Event: 200-
250 Kbytes (25 Frames).
Supports automatic over-the-air software upgrade programming and configuration.
Rechargeable backup battery.
3.2.2. Installing the Central Control Unit
As mentioned in the above paragraph 2.3.3, prior to the installation of the CCU the following
items must be prepared:
The CCU’s backup battery.
A PC connected to the Internet and running browser application software.
The LAN cable (in case the Internet is to be used as external CCU communication
channel).
The SIM-card provided by the Service Provider (in case the CCU is to be
communicating via the cellular channel) with its 4-digit APN code (other APN data
might be required too, see details on page 43).
A smartphone (optional).
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Note: Refer to the graphic representation of the SIM-card engraved onto
the plastic bottom of the cavity, next to the card’s designated location.
Registration of the CCU’s serial number (see page 30) should also be completed.
3.2.2.1. CCU Positioning Recommendations
The CCU should be installed on:
A flat surface.
In a central home/office location with:
Unshielded adequate cellular coverage (if cellular communication is to be used).
Close to an Internet connection outlet (modem/router connection, if Internet
communication is to be used).
The CCU must be activated and the system must be registered with the Service Provider (or
the distributer) to enable its proper operation.
The following need to be executed for the setup and activation of the CCU:
1. Remove the back cover of the CCU to reveal the battery/SIM-card compartment.
2. In case cellular is intended to be used for external communication – insert the SIM-card,
with its contacts facing down, as illustrated in Figure 6 below.
Figure 6: Insertion of the SIM-card
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Note: If both the SIM-card and the LAN cable are installed, the Internet will
be the primary communication method and the cellular channel will be used
for backup.
LED 1
LED 2
3. In case the Internet is intend to be used as the primary external communication channel:
Plug the LAN cable into the RJ45 socket on the back panel of the CCU and its other end
into a network socket (in the Internet router or modem).
Figure 7: Insertion of LAN Cable into the CCU Socket
The CCU back panel LAN (RJ45) socket provides two (2) LED status indications, active in
accordance with the IEEE 802.3u standard, as a convenient means of determining the
mode of operation of the network:
i. LED1 (Green) is the Link Activity LED.
It will lit steady once the network transceiver detects a valid link and will blink upon link
activity (transmit/receive).
ii. LED2 (Amber) is the Link Speed LED.
It will turn ON once the detected link speed is 100Mbit/Sec and will turn OFF once the
detected link speed is 10Mbit/Sec. A blinking LED2 indicates communication collision.
4. If there is no Internet connection available or the LAN cable is not connected, the SIM-card
will be used as the primary connection channel between the We.R™ system and the We.R™
server.
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Note: Battery’s label should be facing up and the battery’s contacts –
aiming towards the base of the CCU.
5. Insert the backup battery into the battery cavity, above the SIM-card.
Figure 8: Insertion of the Backup Battery
6. Return the battery cover back to place.
7. Plug the Power Supply's cable into the mini-USB
™
connector on the back of the CCU.
8. Plug the adapter’s cube into an electric power outlet socket.
The LED on the front panel of the Central Control Unit should light with orange color.
9. Place the CCU in its designated location.
10. Wait for the CCU’s front panel LED to switch from orange to green color before continuing
to sub-paragraph 3.2.3 below.
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Notes: The LED switching from orange to green indicates that the CCU is
properly active. It takes approximately 5 minutes for the LED to switch.
Note: The initial registration is a web-only procedure and therefore could be
exercised utilizing the Web Application only (cannot be done with the
Mobile Application).
Notes: This paragraph details the initial registration process of the system,
utilizing the We.R™ Web Application software. It is a one-time procedure
exercised as part of the activation of the system’s Central Control Unit. The
We.R™ Web Application is a comprehensive software package dealing not
only with this initial registration procedure but with all aspects of
administrating the We.R™ system (Status reports, peripheral devices’
add/remove and setup, events history, etc.). It is, therefore, recommended
to read paragraph 3.3 The We.R™ Web Application below prior to the
activation of the CCU.
Note: Typing-in the login information (email address and password) and
clicking over the button will be the only action required for
subsequent logging onto the We.R™ Web Application.
The Central Control Unit is now ready for the next step of registration and setup.
3.2.3. Activating the Central Control Unit
Activation of the CCU begins with registration of the We.R™ system with the Service Provider’s
web server. Besides introducing the We.R™ system to the server, via the cloud, it also allows
the definition of method of mobile communications.
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Note: You may want to create a short-cut link for this address for ease of
future access to the Web Application.
Note: If prompted, install the Microsoft® Silverlight™ web application
framework available for free download at:
http://www.microsoft.com/getsilverlight/Get-Started/Install/Default.aspx.
The registration procedure is done via the We.R™ Web Application as follows:
1. Utilizing PC running web browser software, go to the We.R
™
Web Application by entering
the Service Providers’ server address.
2. The Login window will pop-up:
Figure 9: The We.R™ Web Application Login Window
The button allows selection of the interfacing language.
For the initial registration procedure no information need to be typed into the Email and
Password fields.
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The button will be will be used for subsequent logging into the We.R™ Web
Application.
3. Click over the button only.
A roll-down menu will be added at the bottom of the Login window:
Figure 10: The Login Window with the Roll-down Menu
11. Click over the _Go to first time registration page >>_ option.
The First Time Registration (Step 1 of 2) window will pop-up:
Figure 11: CCU First Time Registration Window
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12. Type-in the 8-digits serial number recorded on page 30 (and Appendix H) and click over
the button. The Web Application software performs, at this point in time, a
validation procedure to ensure the number typed is correct.
Clicking over the button will take you back to the Login window (see above Figure
10).
In case the CCU was previously incompletely registered and this procedure started before
the front CCU’s LED switched to green; a Panel Not Connected error message will pop-up:
Figure 12: Panel Not Connected Error Message
In case this serial number was already registered with the system; an Existing Serial
Number error message will pop-up:
Figure 13: Existing Serial Number Error Message
In case the serial number typed was invalid; an Invalid Serial error message will pop-up:
Figure 14: Invalid Serial Error Message
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Note: You may want to record the following registration details
to Appendix H Owner’s Records of this guide (page 301) where important
data of your system is gathered for future reference.
In all the above error cases, clicking over the button will take you back to the Login
window (see above Figure 10).
13. In case the number typed is valid, the First Time Registration (Step 2 of 2) window will pop-
up:
Figure 15: First Time Registration Step 2 Window
14. Type-in your personal details as follows:
i. _Email_ – Address where system’s messages and notifications will be sent to via
email.
ii. This address will also be used for subsequent login (see above Figure 9).
iii. _Password_ – Required for safe login.
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Note: The login password is case sensitive and must have a minimum of six
(6) alphanumeric characters.
Note: The Web Application servers are always set to zero (0) UTC time
zone (Zulu time).
This password need to be confirmed (re-typed) in the next field – _Confirm
Password_.
The information provided for the above fields will also be used as key-codes for
subsequent accesses to the Web Application (see above Figure 9).
iv. _Name_ – The User Name you will be identified with in the system. This is a case-
sensitive, alphanumeric characters’ field.
v. _Enter Mobile #_ – Type-in your mobile telephone number.
This data is for information records only (not used at this point in time).
Use digits only in international telephone number format (for example: 972522728110).
vi. _User Code_ – For the We.R
™
Mobile Application to be installed on a later stage on
the smartphone, you are required to initiate a four (4) digits user identification code (an
extra password).
vii. _TimeZone_ – Select your time-zone from the roll-down menu, to synchronize the
system clock for correct email messages and notifications time-stamps.
15. Acknowledge your acceptance of the Terms & Conditions of usage for this software by
marking the check-box at the bottom-left side of the window.
A copy of this terms and conditions is attached to this guide as Appendix B End User
License Agreement (EULA).
It is also accessible via the link _Terms & Conditions and the Privacy Policy_.
16. Clicking over the button terminates the process (upon completion).
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Notes: If the LED remains orange (does not switch to green), it means that
communication could not be established (verified and registered properly),
usually due to wrong APN data.
Green flashing LED means the CCU is being updated by the Remote
Software Upgrade (RSU) mechanism.
Clicking over the button, throughout the above process, bounces you back to the
First Time Registration Page 1 window (see above Figure 11).
Clicking over the button, throughout the above process, bounces you back to the
Login window (see above Figure 10).
17. If no error detected during the above procedure of entering the initial registration data, the
following confirmation message will pop-up:
Figure 16: Registration Confirmation Message Window
Within a period of approximately 5 minutes, the CCU’s front LED should turn green and the
registration process is concluded.
Clicking over the button will close this message window (but the process of
connecting will continue until completed as indicated by the LED switching to green).
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Note: A short-form explanation regarding this process is also available
online by clicking over the button.
3.2.3.1. Manual Access Point Name Data Registration
In case a problem is encountered during the initial registration procedure, with the Access
Point Name (APN) data; you need to contact the SIM-card’s Cellular Operator/Service Provider
and get all of the APN data.
This data need to be manually typed into the registration data fields.
This is done by clicking over the _APN Settings Registration >>_ menu option of the roll-down
menu added to the Login window (see above Figure 10).
Once the _APN Settings Registration >>_ is clicked over, the APN Settings Configuration
window pops-up:
Figure 17: APN Settings Window
Most market available SIM-card’s APN data is pre-programmed into the We.R™ system and
being updated on a regular basis, therefore:
1. The automatic process executed following the click over the button (see line-
item 14 on page 40) should complete the registration process with no problem.
In case the process does not complete properly (the LED did not turn green):
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Note: You may want to record the APN data to Appendix H of this User
Guide where important data of your system is gathered for future reference.
i. Call your cellular Service Provider and obtain all APN data (APN name, APN user and
APN password).
ii. Select the _Country_ and _Operator_ (Cellular Service Provider) from the roll-down
menus in the APN Settings Configuration window (see above Figure 17).
iii. Manually type-in all the APN data retrieved from the Cellular Service Provider.
iv. In the _SIM card of the Panel:_ field, type-in the international cellular telephone number
of the SIM-card (digits only, no prefix, for example: 972522728110) and the CCU’s
serial number (see page 30 and Appendix H) and click over the
button.
v. Wait for the front panel LED to turn green (may take up to 15 minutes).
In case the manual entry of APN data is done for a CCU which was already registered
(i.e. upon replacing a faulty SIM-card), the APN Settings Configuration window shown
in the above Figure 17 will pop-up with the CCU’s Serial Number already typed-in (but
greyed-out) as illustrated in Figure 18 below:
Figure 18: APN Settings Window for a Registered CCU
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