ESBS CoreHR V28 User Manual

1

ESBS

Apprentice Payee

CoreHR V28 for Payees

User Reference Guide

December 2020

• This Manual is a live document.

Updates are ongoing and the
contents subject to change.

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Table of Contents

Introduction ______________________________________ 3

➢ The purpose of this manual is to: _____________________________________________________ 3
➢ This document will show you how to:__________________________________________________ 3
➢ Point of Contact: _________________________________________________________________ 3

Chapter 1 – Registering & Logging into my new CoreHR Portal account ___ 5

➢ How do I register to the new CoreHR Portal? ___________________________________________ 6
➢ How do I log into the CoreHR Portal? _________________________________________________ 8
➢ I forgot my Password / Security Questions, how do I log in? ________________________________ 9
➢ How do I change the ‘Security Questions’ on my account? ________________________________ 15
➢ What functionality is available to me? (Dashboard) ______________________________________ 17

Chapter 2 – My Payslip ___________________________________________ 18

➢ How do I view my payslip / any other documentation available to me? _______________________ 19
➢ Your Payslip explained: ___________________________________________________________ 21

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Introduction

➢ The purpose of this manual is to:

The purpose of this document is to enable Apprentices to access their Payslips via
CorePortal. It is important to note if an Apprentice does not register for CorePortal, they will
not be able to access their payslips.

Please note: where screenshots are used, they are for illustrative purposes only & use

anonymised data.

➢ This document will show you how to:

• Register, log in and update your portal

• View all pay related information (Payslips, Tax Detail, Etc.)

➢ Point of Contact:

For any issues you come into contact with when using the portal that you feel are not
covered by the content of this manual, please contact your local ETB who should be able to
assist you further – see list below or for the most up-to-date contact details, see the

Apprenticeship website here & select your respective county’s ETB.

ETB

Operational Areas (for

Standard Based
Apprenticeship)

Contact Number

City of Dublin ETB

Dublin - City Council Area

Ballyfermot: 01 605 5900

Dublin and Dún Laoghaire ETB

Dublin - excluding Dublin
City Council Area

Baldoyle: 01 816 7400
Loughlinstown: 01 204
3600

Cork ETB

Cork

Cork: 021 485 6200

Limerick Clare ETB

Limerick, Clare

Limerick: 061 487 900

Kerry ETB

Kerry

Tralee: 066 712 6444

Donegal ETB

Donegal

Letterkenny: 074 912
0500

Waterford and Wexford ETB

Waterford, Wexford

Waterford: 051 301 500

Galway and Roscommon ETB

Galway, Roscommon

Galway: 091 706 200

Mayo, Sligo and Leitrim ETB

Mayo, Sligo, Leitrim

Sligo: 071 915 9500

Louth and Meath ETB

Louth, Meath

Dundalk: 042 935 5700

Longford and Westmeath ETB

Longford, Westmeath

Athlone: 090 642 4200

Laois and Offaly ETB

Laois, Offaly

Portlaoise: 057 867 1544

Tipperary ETB

Tipperary

Clonmel: 052 0612 1067

Cavan Monaghan ETB

Cavan, Monaghan

Cavan: 049 435 3922

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Kildare Wicklow ETB

Kildare, Wicklow

Naas: 045 988 050

Kilkenny and Carlow ETB

Kilkenny, Carlow

Kilkenny: 056 781 3035

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Chapter 1 – Registering &

Logging into my new CoreHR

Portal account

Key Topics Covered

o How do I register?

Hold CTRL button on keyboard and click mouse here

o What functionality is available to me?

Hold CTRL button on keyboard and click mouse here

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➢ How do I register to the new CoreHR Portal?

Step 1: Click on hyperlink at bottom of email.

Sample Text from Email:

This will direct you to your registration page where you will be presented with the following
message:

Step 2: Confirm the last 4 digits of your Payroll Bank Account

Step 3: Enter and Confirm your Password

I am new to CoreHR / this version of CoreHR

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Please Note the Password Requirement as specified in registration Email

Must be a minimum of 8 Characters and must include:

1 Uppercase, 1 Lowercase, 1 Number and 1 Special Character

Step 4: Security Questions for Recovery Assistance

Step 5: Click on Check box for Terms of Service and Select ‘Activate Account’

Step 6: You will be brought to your account landing page

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You will also receive the following email (Example):

➢ How do I log into the CoreHR Portal?

o Please note – You must be registered at this point, and be on the log-in page:

To access your account please click on the link below and enter your details.

https://my.corehr.com/pls/coreportal_esbsappp/

You may wish to bookmark this link or add it to your Favourites for future ease of access.

o Step 1 – Enter Username & Password in the required fields and click ‘Sign In’.