Ericsson S60 User Manual

Ericsson Mobile Organizer 5.1

Enterprise Edition

User Guide for S60

Ericsson Mobile Organizer 5.1

Enterprise Edition

User Guide for S60

Preface

Welcome to Ericsson Mobile Organizer (EMO) 5.1 Enterprise Edition, which offers a full range of mobile office applications to help you keep up with your important emails, calendar and contacts. EMO 5.1 Enterprise Edition uses Push technology, so there is no need for synchronization and no delays in getting the latest information.

EMO 5.1 provides secure, real-time, wireless access to enterprise applications through your mobile device. This guide provides information for managing and using your mobile device.

This guide is intended for enterprise users accessing corporate applications and data using EMO 5.1 Enterprise Edition and a mobile device. It assumes that you ha ve a mobile device with wireless access and that you are familiar with using this device.

The EMO 5.1 Enterprise Edition User Guide document set includ es the following documentation:

! Ericsson Mobile Organizer 5.1 Enterprise Edition User Guide for Pocket PC -

Instructions on how to use EMO with Windows Mobile Pocket PC devices, such as Qtek and HP iPAQ.

! Ericsson Mobile Organizer 5.1 Enterprise Edition User Guide for UIQ -

Instructions on how to use EMO with Symbian UIQ devices, such as Sony Ericsson and Motorola.

! Ericsson Mobile Organizer 5.1 Enterprise Edition User Guide for S80 -

Instructions on how to use EMO with Nokia Series 80 devices.

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User Guide for S60

Table of Contents

1.1 Installation Package 4

1.2 Prerequisites for Installation 4

1.2.1 Network Connections 4

2.1 Installing EMO 6

2.2 Activating EMO 7

3.1 Settings 14

3.1.1 Connection Settings 14

3.1.2 Email Settings 15

3.1.3 Calendar Settings 16

3.1.4 Contacts Settings 16

Introducing EMO Enterprise Edition 4

Installation and Activation 6

Settings and Tools 13

Using EMO 17

4.1 Starting the EMO Application 17

4.2 Using the EMO Services 17

4.2.1 Managing Your Emails 17

4.2.2 Reading Emails and Attachments 18

4.3 Managing Calendar Appointments 23

Uninstalling EMO 24

Troubleshooting and FAQ 25

6.1 Troubleshooting 25

6.2 Frequently Asked Questions 26

Additional Support 27

7.1 Additional support 27

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1 Introducing EMO Enterprise Edition

1.1 Installation Package

EMO 5.1 Enterprise Edition for devices running Nokia Series 60, for instance Nokia 3230 and Nokia 6680, is delivered as a standard Symbian installation file. You can recognize the file by the .SIS extension. The name of the installation file for S60 devices includes characters S60.

1.2 Prerequisites for Installation

In order to start using the EMO services you need the following:

! An appropriate S60 device such as Nokia 3230 or Nokia 6680. For a full list of

supported devices, please contact your service operator or Ericsson Enterprise reseller.

! The installation package for EMO for devices running the Nokia Series 60

operating system is delivered as a standard installation (.SIS) file. Your service operator or Ericsson Enterprise reseller should provide this file to you.

1.2.1 Network Connections

Your mobile device needs a working packet data (GPRS or 3G) connection and an APN (Access Point Name) configuration that connects directly to the Internet. You can verify this by opening a web page (not a WAP page) with the device’s Internet browser. If the page opens, you do not need to configure an APN.

Note:

To provide true always-on experience the EMO application on the mobile device keeps a packet data (GPRS or 3G) connection open to the Internet. The connection is automatically re-initiated if it is temporarily lost. Please, consult your operator for actual packet data costs, both in your home network and when roaming.

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If you cannot connect to the Internet, you can edit the APN settings by going to Settings > Connection tab. Open Access points and edit the settings. Depending on your model, the Settings may be under Tools.

Figure 1: Internet Accounts

For additional help, please contact your IT administrator or service provider. Some service providers deliver the settings to your device by SMS on request.

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User Guide for S60

2 Installation and Activation

This chapter describes how to install the EMO application to your mobile device and activate it. Note that only one device can be used for each email account. When you wish to change to a new device, the old device should be uninstalled first.

2.1 Installing EMO

Please follow these steps to install EMO to your mobile device:

1. Copy the EMO installation package (.SIS file) to the device. There are several ways to do this:

a. Send it over a Bluetooth connection from your PC (make sure

Bluetooth is enabled both on the sending and receiving device) b. Sore it onto a memory card that the device is able to read c. Install it over a cable using your device management software (the

cable usually comes with your mobile device) d. Send it over an infrared link from your PC

2. Start installation and press Install. Locating the file depends on how you transferred the file:

a. If you sent the file to your phone via Bluetooth or infrared, it

appears in the Messaging inbox.

b. If you have the file on the memory card or transferred it via cable,

open your phone’s File Manager program and find the file from your disk or memory card

3. If you receive a message about supplier verification, ignore it and press Yes.

4. Select the language to be used (this screen shows only if your installer package contains several languages).

5. Start installation by pressing OK.

Figure 2. Install

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6. If you have a memory card, select the memory type to install the application. Either can be chosen.

Figure 3. Select Memory

7. Read the license terms, and press Yes.

Figure 4. License Agreement

8. You will receive a confirmation message stating that the in stallation is complete.

2.2 Activating EMO

In order to start receiving emails, EMO needs to be activated to the service. If you are planning to use a device that has been used by someone else earlier, it may be a good idea to delete the contacts and calendar on the device, as they will be synchronized to your desktop at the end of the activation procedure. You can also clear the device calendar during the activation procedure.

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1. After installation is complete, go to Applications and start the EMO application.

Figure 5. Starting Activation

2. An informative screen about the packet data connection is displayed. Press

Yes.

Figure 6. Packet Data Information

3. A screen asking for the Internet connection (APN, Access Point) appears. Select Next to select your Internet connection and press OK. For more information on configuring the APN see section 1.2.1 Network C onnections.

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Figure 7. Internet Connection

4. A screen asking you to select if you want calendar and contacts to be synchronized is displayed. Choose the services you want to use. You can change this selection later on. Press Next.

Enterprise Edition

Figure 8. Calendar and Contact Synch Selection

5. You will be asked to select your time zone. Select your zone and press

Next.

Figure 9. Time Zone Selection

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