ericsson Mobile Extension Quick Reference Guide

Mobile Extension

NORTH AMERICAN

For Ericsson MX-ONE™ Telephony System and Ericsson MD110

Quick Reference Guide

The latest version of this guide can also be downloaded from:

http://www.ericsson.com/enterprise/library/manuals.shtml

Introduction

When used as a mobile extension, your mobile phone is connected to your office exchange as an internal extension, i.e. you get the same telephone support as an internal extension and people who call you can use your internal phone number, regardless of where you are.

To make a call, or to use an office exchange feature, you dial a predetermined number (phone and system network dependent) to get the dial tone from the exchange. When you hear the dial tone, continue in the same way as when you use your office phone.

How to call your office exchange depends on your system network and network operator. In this guide, the "standard" way is described.

Call Exchange (CE)

You can call your office exchange in two ways:

1 Store the numbers in your phonebook.

Store the two defined numbers in your phonebook in such a way that you can access the numbers easily, e.g. at key (Normal) or key reserve number is needed if the public network does not support number identification for the calling party, then the office exchange requests your extension number and a password to get the dial tone. Ask your system administrator for the password to your exchange.

Normal: Dial number for “Normal”

Reserve: Dial number for “Reserve”

2 (Reserve if “Normal” is rejected). The

Wait for dial tone

Wait for special dial tone Enter your ext.

* Enter passw. # Wait for dial tone

2 Use Calling Card.

Please refer to instructions provided by your network operator and the user guide provided with your mobile phone.

Name Number Name Number

................................... ............. ................................... .............

Inquiry

Ongoing call: * Refer back/Return: 2

Transfer

Conference

Callback

Change to Another Phone

You can use more than one mobile phone for your Mobile Extension. All the numbers of these phones have to be defined for your office exchange by your system administrator. One of the phones must be set as the ordinary answering position.

Only one phone at a time can answer incoming calls. To inform the exchange which phone you are currently using, call your exchange from this phone and dial a procedure:

To change to the present phone: (CE)

To change back to the ordinary answering phone: (CE)

Answer Calls

Answer:

On another extension (Call pick-up): Dial the ringing extension, then

Make Calls

Internal calls: (CE) Dial extension number

External calls: (CE) Dial external code and number

Common Speed Dialing number: (CE) Dial Speed Dialing number

Last External Number Redial: (CE)

Free Seating

Log on: (CE) *11* Dial individual

Log off: (CE)

(A)

Call 3rd party

(A) - See “Explanations”

Make Inquiry

(B) - See “Explanations”

Make Inquiry 3(After answer)

*9#

Only “Normal” procedure can be used

#9#

Only “Normal” procedure can be used

***

authorization code Dial your phone number

# 1 1 #

(B)

(Before or after answer)

Call Forwarding

Internal Follow-me:

Order from your own extension: (CE)

Cancel: (CE)

Redirect from answering position: (CE)

Cancel from answering position:

External follow-me:

Order: (CE)

Cancel: (CE)

Personal Number

Activate or change profile: (CE)

Cancel: (CE)

Cancel Callback

Cancel individual: (CE) #6* Dial ext. No. # Cancel all: (CE) #6#

Call Waiting

Activate: 5(At busy tone) Wait on line

Hold

Ongoing conversation:

General Deactivation

Cancel all activated features: (CE)

*2* New ext. No. #

#2#

*2* Own ext. No. *

New ext. No.

#2* Own ext. No. #

(CE)

*23# External line code

and number

#23#

*10* ( 1 - 5 ) #

#10#

(A)

Wait for automatic recall after about 30 seconds (Time might vary)

(A) - See “Explanations”

#0#

Voice Mail

Enter your mailbox: (CE) Dial voice mail number and follow

New message indication: (CE)

Account Code1

New external call: (CE) *61* Account code #

Ongoing external call:

Absence Information

Order (For own extension):

With return date/time:

Without return date/time:

Cancel: (CE)

Explanations

(CE) Call Exchange

(B)

(A)

ext. Extension

No. Number

instructions

(A special dial tone is received)

External code and number

**61* Account code #

Wait for automatic recall or Call

Exchange

*24* Absence code

(CE)

* Date/Time #

(Entering date and time is system dependent)

*24* Absence code

(CE)

#24#

Off Hook

On Hook

Operator dependent, a key can be pressed

instead of . Contact your system administrator for information.

System dependent. Can be locally replaced. Contact your system administrator for information.

Feature may be optional

AE part of LZV 103 004