Ericsson HM121dp, HM121di User Manual

ADSL Modem HM121dp/di - User Guide

This manual is published by Ericsson AB, without any warranty. Improvements and changes to this manual necessitated by typographical errors, inaccuracies of current information, or improvements to programs and/or equipment, may be made by Ericsson AB at any time and without notice. Such changes will, however, be incorporated into new editions of this manual.

Contents Page

1 Introduction 5

1.1 About this Guide 5

1.2 About ADSL 5

1.3 About the ADSL Modem HM121dp/di 6

1.3.1 Protocol and Device Driver Selection 6

1.4 Package Contents 7

1.5 System Requirements 8

1.6 LED Indicators 8

2 Installation Procedure 9

2.1 Before You Start 9

2.2 Driver Installation 9

2.3 Connect the Modem 15

2.4 Installation Program Group 16

3 Accessing the Internet 17

3.1 Using LAN Driver 17

3.1.1 In Windows 98, 98SE and ME 18

3.1.2 In Windows 2000 18

3.1.3 In Windows XP 18

3.2 Using WAN Driver 19

3.2.1 In Windows 98, 98SE and ME 19

3.2.2 In Windows 2000 20

3.2.3 In Windows XP 21

4 Verifying your ADSL Connection 22

4.1 Using the ADSL Modem icon 22

4.2 Using the Modem Control Panel 22

4.2.1 Physical Link 22

4.2.2 System Information 23

4.2.3 Configuration 24

5 Customizing Communication Settings 26 6 Uninstalling and Updating Modem Software 28

6.1 Software Uninstall 28

6.2 Updating Modem Software 30

7 Troubleshooting 32

7.1 The USB Cable Connected First 32

7.2 The Modem is not Detected by Your System 32

7.3 Checking Modem Status 32

8 Important Information 34

EN/LZT 108 6429 R1 3 (47) May 2003

8.1 Product Care and Maintenance 34

8.2 Licence Agreement 34

8.2.1 Licence 34

8.2.2 Term 35

8.2.3 Limited Warranty 35

8.2.4 Intended Use 35

8.2.5 Limitation of Liability 36

8.2.6 Governing Law 36

8.3 Regulatory Information 37

8.3.1 Europe 37

8.3.2 USA 39

8.3.3 Caution 43

8.3.4 Environmental Information 43

8.3.5 Intended Use 44

Glossary 45

4 (47) EN/LZT 108 6429 R1

May 2003

Introduction

1 Introduction

1.1 About this Guide

This User Guide provides general information about the installation of the Ericsson ADSL Modem HM121dp/di in a PC/Windows environment, as well as information about day-to-day use of the modem.

You can learn more about unfamiliar or technical terms by consulting the "Glossary" in this guide.

The following chapters are included in this guide:

• Chapter 1 - "Introduction" provides features of the HM121dp/di as well as a brief

description of ADSL and protocol and device driver selection.

• Chapter 2 - "Installation Procedure" describes the steps for installing and

connecting the HM121dp/di in a PC/Windows environment.

• Chapter 3 - "Accessing the Internet" provides instructions about how to access

the Internet when using either the LAN or WAN device driver.

• Chapter 4 - "Verifying your ADSL Connection" describes how to use the ADSL

Modem icon and the Control Panel of the modem to configure and check the performance of the HM121dp/di and the ADSL connection.

• Chapter 5 - "Customizing Communication Settings" provides steps for altering

the ATM Virtual Path ID (VPI), ATM Virtual Circuit ID (VCI), Encapsulation type and/or Modulation type values previously defined.

• Chapter 6 - "Uninstalling and Updating Modem Software" describes the

procedure for uninstalling the modem software and also how to update to a new version of the modem software.

• Chapter 7 - "Troubleshooting" provides information about how to verify your

modem installation and also some tips and solutions for resolving some of the problems that might encounter while installing or using your modem.

• Chapter 8 - "Important Information" provides information about License

Agreement and Regulatory Information.

• The "Glossary" includes abbreviations and explanations to technical terms used in

this guide.

1.2 About ADSL

The ADSL (Asymmetric Digital Subscriber Line) technology provides high-speed data access across regular phone lines (copper wires) by making use of previously unused frequency bandwidth above the voice band. By placing the ADSL signal above the frequency of the voice signal, ADSL service is able to coexist on the same line with your telephone service. ADSL is symmetric in the sense that it provides a higher data rate in the downstream (receive) direction than in the upstream (transmit) direction. Asymmetric operation is ideal for typical home and small office use where files and information are downloaded more frequently than uploaded.

The HM121dp/di is capable of supporting the following DSL standards: ANSI T1.413 Issue 2, ITU G.992.1 (G.DMT), ITU G.992.2 (G.lite), and ITU G.992 Annexes A, B and C as applicable.

EN/LZT 108 6429 R1 5 (47) May 2003

Introduction

1.3 About the ADSL Modem HM121dp/di

The Ericsson ADSL Modem HM121d comes in two versions: HM121dp and HM121di. Both products offer the same features, but they rely on different types of telephone line in order to provide the ADSL service.

HM121dp offers ADSL service over POTS (Plain Old Telephone System) lines, while HM121di uses ISDN (Integrated Services Digital Network) lines to provide the ADSL service.

The HM121dp/di is easily connected to a USB port on the PC via a standard USB cable (supplied). The modem uses power from the PC via the USB cable, which eliminate the need of a power cable and AC adapter. An intuitive self-installation wizard then guides the user step-by-step through the entire software installation process. When new features and updates of the modem's software are available, they may be added by simply loading a new version of the device driver onto the PC.

The main features of the HM121dp/di are listed below:

• Compliant with Universal Serial Bus Specification Revision 1.1.

• USB bus-powered; an external power supply is not required.

• Supports two device drivers: Microsoft NDIS 4.0 WAN Miniport and NDIS 4.0

LAN Miniport.

• Compatible with T1.413 i2, G.DMT, and G.lite compliant CO DSLAM

equipment.

• Up to 8 Mbps downstream and at least 640 Kbps upstream for full-rate operation.

Note:

The actual rate depends on the copper category of your telephone wire, distance from the central office and the type of ADSL service subscribed to. Also, if other USB devices are attached to your computer sharing the fixed bandwidth of USB controller, the performance of the USB modem will be slightly influenced and thus effects the actual speed.

• Software upgradeable.

• Support for PPP over Ethernet (PPPoE).

• Includes a Microsoft Windows control panel monitoring program for configuring

the adapter and checking the status of the connection.

1.3.1 Protocol and Device Driver Selection

ADSL modems employ ATM (Asynchronous Transfer Mode) framing. ATM is a protocol that divides packets into small fixed sized cells for rapid transmission over high-speed networks. The ATM protocol allows various types of traffic (e.g. data, voice, and video) to be securely and efficiently carried over the same network. ATM is being widely deployed by telecommunications carriers in their backbone networks.

Several different protocols are used on top of ATM. The protocol required in your configuration depends on the equipment deployed by your ADSL service provider. There are several possibilities:

• PPP (Point to Point Protocol) over ATM (RFC 2364)

6 (47) EN/LZT 108 6429 R1

May 2003

Introduction

PPP provides session setup, user authentication (login), and encapsulation for upper layer protocols such as IP (Internet Protocol). The use of PPP makes the modem appear as a dial-up modem to the operating system and Dial-Up Networking is used to establish a connection.

• Bridged Ethernet over ATM (RFC 1483B) / Routed IP over ATM (RFC 1483R).

This protocol makes the modem appear as a LAN (Local Area Network) device to the operating system.

• Classical IP over ATM (RFC 1577)

This is another LAN alike protocol for IP address and ATM address mapping.

• PPP (Point to Point Protocol) over Ethernet (RFC 2516)

This protocol, commonly called PPPoE, allows multiple computer users on an Ethernet to share a common ADSL connection to the Internet.

For the HM121dp/di there are two types of device drivers available: WAN and LAN which both support the ATM protocol.

• WAN driver

This driver causes the modem to resemble a dial-up modem. Call establishment is performed through Dial-Up Networking. This driver supports PPP over ATM (RFC 2364) with PVC connections. PPP over Ethernet (RFC 2516) is embedded into this driver.

• LAN driver

This driver makes the modem appear as a LAN or Ethernet device. The connection establishment is automatic. This driver supports Bridged Ethernet over ATM (RFC 1483B) and Routed IP over ATM (RFC 1483R) with PVC connections. Classical IP over ATM (RFC 1577) is also supported by this driver.

PPPoE is supported via third party software when implemented with a LAN driver. After installing the LAN driver, follow the installation instructions provided with the third party PPPoE software. The third party software will search for existing drivers and Internet connection will be made through the third party software. You will be required to enter your User name and Password.

1.4 Package Contents

Before installation, please check the items of your package. The package should include the following items:

• ADSL Modem HM121dp/di

• ADSL Line cable

• USB cable

• Installation CD

• Quick Installation Guide

If any of the above items is missing or damaged, please contact your ADSL modem provider.

EN/LZT 108 6429 R1 7 (47) May 2003

Introduction

Note:

Your package may also include other materials provided by your ADSL operator.

1.5 System Requirements

In order to successfully connect and install the HM121dp/di to your PC, please check the following requirements with your equipment:

• Pentium II 233 MHz or above

• At least 32 MB RAM (64 MB recommended)

• Microsoft Windows 98/98SE/Me/2000/XP. For Windows 98/98SE the Windows

Installation CD may be required.

• 20 MB of free hard disk space.

• CD-ROM drive.

• One available USB port.

1.6 LED Indicators

There are three LED (Light Emitting Diodes) indicators located on top of the modem which indicate the ADSL connection status. These LEDs indicate the current state of the modem, and a description is provided in the table below:

LED Status Description USB

ADSL

DATA

On Off

Flashing Solid Off

Flashing Off

Power On Power off or Suspend mode

ADSL line is "training" to achieve the optimum transmission rate. ADSL link is established and ready for use. No signal.

Transmitting or receiving data No data traffic

8 (47) EN/LZT 108 6429 R1

May 2003

Installation Procedure

2 Installation Procedure

The step-by-step instructions in this chapter guides you through the complete installation procedure for all supported operating systems. Notes will indicate when operating system specific differences occur.

The installation procedure is divided into two steps:

• Driver installation;

Installation of driver and, if required, user parameter input.

• Connect the modem;

The physical cable connections.

2.1 Before You Start

Prior to installing the driver, consult with your ISP or system administrator about the connection type and collect related information. You will be prompted for these information during installation.

Connection Type Encapsulation and Multiplexing method Network Information

LAN RFC 1577 Classical IPoATM

RFC 1483 IPoATM Bridged LLC Encapsulation RFC 1483 IPoATM Bridged VC Encapsulation RFC 1483 IPoATM Routed LLC Encapsulation RFC 1483 IPoATM Routed VC Encapsulation

WAN RFC 2364 PPPoATM LLC Encapsulation

RFC 2364 PPPoATM NULL Encapsulation RFC 2516 PPPoE Encapsulation

In addition you need the following information:

• Modulation (Transmission Standards): T1.413, Multimode, G.Lite or G.DMT

• The values of VPI and VCI

2.2 Driver Installation

DO NOT connect any cables yet. You will be notified when to connect the modem during the installation process.

TCP/IP information:

- IP address

- Subnet mask

- DNS

- Gateway

Internet Account information:

- User name

- Password

Note:

1 Close ALL Windows applications and insert the Installatioin CD into your

CD-ROM drive.

EN/LZT 108 6429 R1 9 (47) May 2003

Installation Procedure

From Windows Start menu, select Run and type D:\setup.exe (where D: is the letter of your CD-ROM drive) and press Enter.

2 A "License Agreement" is displayed. Click Accept to proceed. Decline will exit

the setup program.

3 The "Select Service Provider" window appears. With Advanced selected, click

Next> to continue.

10 (47) EN/LZT 108 6429 R1

May 2003

Installation Procedure

4 The "Select Driver Type" window appears. Select the driver type and click

Next>.

EN/LZT 108 6429 R1 11 (47) May 2003

Installation Procedure

5 In the "Communication Settings" window, enter/select the VPI, VCI,

Encapsulation and Modulation type. Click Next> to proceed.

12 (47) EN/LZT 108 6429 R1

May 2003

Installation Procedure

Note:

The Encapsulation types that appear in the drop-down list vary depending upon the type of driver selected in the previous step.

6 When the "Ready to Install" window appears, you may review your settings and

click <Back to make changes or click Next> to accept the current settings.

EN/LZT 108 6429 R1 13 (47) May 2003

Installation Procedure

7 Drivers are now being installed, and a progress bar is shown. When finished, you

will be notified to connect the modem:

14 (47) EN/LZT 108 6429 R1

May 2003

Installation Procedure

2.3 Connect the Modem

Connect the modem according to the following instructions: 1 Connect one end of the provided ADSL Line cable to the modem's LINE port.

Connect the other end to the ADSL service port (splitter/filter or phone outlet).

2 Connect the square plug of the provided USB cable to the USB port on the back

of the modem. Connect the flat plug to the USB port on your PC. This port is most likely marked with the standard USB symbol.

Important Notes on attaching other USB Devices: If you are going to attach other USB devices, such as USB mouse, keyboard or

hub, please plug them to your PC before connecting the modem. Otherwise, the pre-attached USB modem will consume a fixed bandwidth and the remaining bandwidth will not be enough for other USB devices.

If this is the case, you will se an error message warning you that the USB controller bandwidth is exceeded. The additional USB device may not function properly.

For example, your modem is attached already and you need to add an USB mouse to your PC. In this case:

• Unplug the modem to release the bandwidth.

• Plug the USB mouse to your PC and then re-plug the modem. The modem

will now adjust to use the remaining bandwidth.

3 As soon as the USB cable is connected to the PC, the "Found New Hardware"

dialog is shown and the installation of the drivers proceeds.

EN/LZT 108 6429 R1 15 (47) May 2003

+ 32 hidden pages