Ericsson EW25 User Manual

Ericsson W25

Fixed Wireless Terminal for WCDMA/HSDPA

Mobile Networks

User's Guide

Software Release 1.4 (R10)

Ericsson W25

Fixed Wireless Terminal for WCDMA/HSDPA

Mobile Networks

User's Guide

No part of this document may be reproduced in any form without the written permission of the copyright owner.

The contents of this document are subject to revision without notice due to continued progress in methodology, design and manufacturing. Ericsson shall have no liability for any error or damage of any kind resulting from the use of this document.

Trademark List

Firefox

Internet Explorer

MSN Messenger

Opera

Safari

Windows

Firefox is a registered trademark of Mozilla Foundation.

Internet Explorer

MSN Messenger

Opera is a registered trademark of Opera Software ASA.

Safari is a registered trademark of Apple Computer, Inc.

Windows is a registered trademark of Microsoft Corporation.

is a registered trademark of Microsoft Corporation.

All other brand and product names are trademarks or registered trademarks of their respective holders.

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Contents

1 Introduction 1

1.1 Structure of this Guide 1

1.2 Product Overview 2

1.2.1 Indicators 4

1.2.2 Connectors 5

2 Battery 6

2.1 Installation of the Battery 6

2.2 Battery Function 6

3 Telephony and Fax 7

3.1 SIM Authentication 7

3.2 Information Tones 8

4 Configuration and Management 10

4.1 Access and Login to the Web User Interface 10

4.1.1 Inactivity Timeout 11

4.2 Overview 12

4.2.1 Change Default Password 13

4.2.2 Alarms 13

4.2.3 Network Information 14

4.3 Configuration Wizard 16

4.3.1 Internet Access 16

4.3.2 Wireless LAN Access 18

4.3.3 Wireless LAN Authentication 22

4.3.4 Configuration Wizard Confirmation 27

4.4 Internet 28

4.4.1 Mobile Network Connection Details 29

4.4.2 Traffic Statistics 30

4.4.3 Authentication 30

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4.4.4 Cellular Band Selection 33

4.5 LAN 34

4.5.1 LAN IP Address 34

4.5.2 DHCP Server 35

4.5.3 Traffic Statistics 37

4.5.4 LAN Port Status 37

4.6 Wireless LAN 38

4.6.1 Enable WLAN 38

4.6.2 Region 39

4.6.3 Radio Channel 39

4.6.4 Transmit Power [dBm] 39

4.6.5 Scan for Wireless Networks 39

4.6.6 Network Name (SSID) 40

4.6.7 WLAN Security 41

4.6.8 Connected Devices 43

4.6.9 Whitelist 43

4.7 NAT 45

4.7.1 UPnP IGD 45

4.7.2 Application Level Gateways 46

4.7.3 Port Forwarding 46

4.8 File and Printer Sharing 50

4.8.1 How it Works 50

4.8.2 Host Name and Workgroup 51

4.8.3 File Sharing 51

4.8.4 Printer Sharing 52

4.9 System 54

4.9.1 Basic System Information 55

4.9.2 Configuration Backup and Restore 55

4.9.3 System Restart 56

4.9.4 Software Update 57

4.9.5 Factory Reset 59

4.10 Event Log 61

4.10.1 Persistent Logging 62

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5 PC Configuration 63

5.1 IP Settings 63

5.1.1 Obtain IP Settings Automatically 63

5.1.2 Configure Static IP Address 65

5.2 Wireless LAN Settings 65

5.2.1 Prepare the Wireless Client(s) 65

5.2.2 Install the Wireless LAN Interface 66

5.2.3 Configure Access to the Ericsson W25 66

5.3 Sharing Settings 66

5.3.1 Check Workgroup Settings 67

5.3.2 Access a Shared Storage Device 68

5.3.3 Set Up a Connection to a Shared Storage Device 68

5.3.4 Access a Shared Printer 69

6 Troubleshooting 72

6.1 Restart the Ericsson W25 72

6.2 Reset the Ericsson W25 to Factory Default Settings 72

6.3 LAN Connections 73

6.4 Internet Access 74

6.4.1 Change TCP Settings 75

6.5 Telephony and Fax Service 76

6.6 Wireless LAN Connection 77

6.7 Access to Shared Files or Printer 79

Glossary 81

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Introduction

1 Introduction

This chapter describes the structure of this guide and gives a brief product overview.

1.1 Structure of this Guide

This User’s Guide contains information that is needed to configure and manage the Ericsson W25 Fixed Wireless Terminal (FWT). The following chapters are included:

• Chapter 1 – “Introduction” – provides information about this guide and gives a brief product overview.

• Chapter 2 – “Battery” – includes information about how to handle battery installation and charging.

• Chapter 3 – “Telephony and Fax” – includes information about the telephony and fax function. It also includes instructions on how to enter the SIM authentication codes via a telephone handset.

• Chapter 4 – “Configuration and Management” – provides detailed information about how to perform configuration and management of the Ericsson W25.

• Chapter 5 – “PC Configuration” – gives instructions for configuring your computers to work with the Ericsson W25.

• Chapter 6 – “Troubleshooting” – tells you how to solve a number of issues that could occur during installation, configuration, and use of the Ericsson W25.

• The Glossary includes abbreviations and explanations to technical terms used in this guide.

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Introduction

1.2 Product Overview

The Ericsson W25 is an advanced small office and home router with wireless Internet access. The key benefits of the product are:

• Wireless Broadband Services at Reliable High Speed The Ericsson W25 uses WCDMA/HSDPA radio access to provide highspeed data capabilities to the local network.

• Broad range of Voice Services The Ericsson W25 includes voice capabilities accessed over standard analog telephone line interfaces. Network services such as Prepaid Subscription, CLIP, Call Waiting, Call Barring, Call Forwarding, and Multiparty Conference Calls are supported.

• Fax The Ericsson W25 has a fax functions over IP (T.38) using packet switched connection. Connect an ordinary fax to the Phone/Fax outlet on the back of the unit and the fax will work without further configurations. The operator needs to support a fax function over IP.

• Advanced Networking The Ericsson W25 supports an advanced local network setup. It provides IP routing, Ethernet switching, DHCP service, and NAT.

• File and Printer Sharing Network file and printer sharing is supported through a USB connection.

• Local Wireless Access with High-level Security The Ericsson W25 is a WLAN access point for the wireless local network supporting WEP, WPA, and WPA2 with pre-shared keys for WLAN security.

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Introduction

Figure 1 Ericsson W25 Network Connections

For more information about the Ericsson W25, see www.ericsson.com/fwt

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Introduction

1.2.1 Indicators

The Ericsson W25 is equipped with six status indicators located on the front panel of the unit. A general description of each indicator is provided in the following table (from top to bottom):

Table 1 - Front Panel Indicators

Text Status Description Power

Mobile Network

Internet

Wireless LAN

Message Waiting

Alarm

Green Red Unlit

Green Red Flashing Unlit

Green Unlit

Flashing Unlit

Red Unlit

Mains powered. Battery powered. Power is off.

Connection to a UMTS network. Connection to a GSM network. Searching for a connection. No connection to the mobile network.

Connection to Internet established. No Internet connection.

The Wireless LAN is active. The Wireless LAN is inactive.

New voice mail message(s) received. No new voice mail messages.

Various error conditions specified on the W25 Overview web page. No error.

The Ethernet LAN connectors (LAN1- LAN4) have two built-in indicators each.

The left indicator shows the speed of data traffic between the Ericsson W25 and the connected client. If the speed is 100 Mbps, the indicator is green. When the indicator is unlit, the speed is 10 Mbps.

The indicator to the right is green when a LAN connection is established and flashes to show data traffic activity.

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1.2.2 Connectors

The connectors on the Ericsson W25 are positioned as shown in the following illustration:

Figure 2 - Connectors' panel

A description of each connector is provided in the table below (from left to right):

Table 2 - Connectors Description

Label Description 10-28 VDC

Power input for connecting the provided power supply adapter.

Reset

Button used to restore the Ericsson W25 configuration to factory default settings. The following procedure resets all configurable values back to factory default, including the Ericsson W25 login user name and password.

1. Press the Reset button with the tip of a pen. The Power LED starts blinking.

2. Wait until the Power LED stops blinking which indicates that the reset is finished.

USB

USB connectors, for connecting USB device(s) to the Ericsson W25 (for file and printer sharing).

Phone

Telephone connector, for connecting a telephone to the Ericsson W25. Max three telephones can be connected in a series to avoid telephone functions interruptions.

Phone/Fax

Telephone/Fax connector, for connecting a fax to the Ericsson W25.

LAN 1 - 4

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Ethernet LAN connectors (RJ45), for connecting client PCs or Ethernet devices to the Ericsson W25.

Battery

2 Battery

The Ericsson W25 can be fitted with a rechargeable battery to provide redundancy in case of a power failure. When mains powered, the Ericsson W25 will keep the battery charged.

Note: The battery is not fully charged when delivered. The charging time

for an empty battery is about 4 hours. The battery will not charge if the environment temperature is above 40 degrees Celsius, due to over heating protection.

2.1 Installation of the Battery

The battery is available as an accessory and is facilitated within the unit. Insert the battery into the battery compartment and connect the battery cable into the unit's connector.

2.2 Battery Function

If a power failure occurs the unit will automatically switch over to battery operation. In order to extend the battery time only voice services will be available. Data services, such as USB, Ethernet and Wireless LAN functions will be unavailable. Power indicator is red when powered by battery.

The unit’s stand by time is up to 8 hours if no telephone calls are made. Talk time is up to 3 hours. Battery time depends on mobile network signal strength, battery age, and environmental temperature.

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Telephony and Fax

3 Telephony and Fax

The Ericsson W25 can be connected to a telephone and/or a fax via the Phone or Phone/fax outlet on the back of the Ericsson W25 unit. The telephony and the fax will work without any further configurations. The operator needs to support a fax function over IP.

If you experience problems see the trouble shooting section Telephony and Fax Service.

Note: Allow approximately two minutes for the Ericsson W25 to startup.

3.1 SIM Authentication

The service provider provides you with a SIM card. This SIM card contains information about the subscription and is normally protected by a PIN (Personal Identification Number) and a PUK (Personal Unblock Key) code.

Note: Emergency calls (i.e. 112 or 911) can always be made, even

without a SIM card or the correct PIN code.

Normally, you have to enter the PIN to activate the Ericsson W25 Internet and voice services. In some cases however, authentication is not required and it is possible to use the services without entering any PIN.

Follow the instructions in the Quick Installation Guide and insert the SIM card into the Ericsson W25. When the installation is finished, you can either enter the PIN via a phone connected to the Ericsson W25, or via the Ericsson W25 internal web pages (see section

– Authentication). 4.4.3

6.5 –

– Internet Access or 4.3.1

Follow the steps below to enter the PIN using a phone connected to the Ericsson W25. The “PIN required” and “PUK required” tones are described in Table 3 – “Information Tones” on the next page.

1. Pick up the telephone handset. If you hear the dial tone, you do not need to enter any PIN. If you hear the specific “PIN required” tone, proceed to step 2.

2. Dial * <PIN> # If the PIN is correct, you will hear the normal dial tone, which indicates

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Telephony and Fax

that the voice service is activated and that it is possible to make phone calls. If the PIN is incorrect, you will hear the “PIN required” tone again. Repeat step 2.

Note: If three attempts have been made with an incorrect PIN, the SIM

card is blocked and you will hear a new tone, indicating that the PUK is required to unblock the SIM card.

To unblock the SIM card, dial the following sequence:

* <PUK> * <new PIN> * <new PIN> #

If the PUK is correct and the new PIN codes agree, you will hear the normal dial tone, which indicates that the voice service is activated and that it is possible to make phone calls. Remember the new PIN for future use.

If the PUK is incorrect or the new PIN codes do not agree, you will hear the “PUK required” tone again. Repeat the “unblock SIM card” sequence above.

Note: If ten attempts have been made with an incorrect PUK, the SIM

card is permanently blocked and a new SIM card is required. Contact your service provider.

3.2 Information Tones

The Ericsson W25 generates information tones in your telephone handset, thus providing the same characteristics as the one given by the traditional fixed line network.

The following table describes the nature of the unique information tones you will get when using the Ericsson W25.

Table 3 - Information Tones

Name Nature Description PIN required ––––– 50 ––––– 50

200 200

Repeating 200 ms tone at regular 50 ms intervals.

SIM authentication is required to enable the voice service.

PUK required –– 50 –– 50

50 50

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The SIM card is blocked. The PUK and a new PIN are

Telephony and Fax

Name Nature Description

Repeating 50 ms tone at regular 50 ms

required to unblock the SIM card.

intervals.

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Configuration and Management

4 Configuration and Management

When the physical installation of the Ericsson W25 is finished (as described in the Quick Installation Guide), the internal Web User Interface (WUI) is available for configuration and status control.

This chapter provides detailed information about configuration options and management of the Ericsson W25 using the WUI.

4.1 Access and Login to the Web User Interface

The WUI can be accessed locally from a PC connected to either an Ethernet LAN port or to the wireless LAN interface.

When accessing the web pages, the following web browsers are supported:

• Internet Explorer® 5.0 or higher

• Safari® 1.3 or higher

• Firefox® 1.0 or higher

• Opera® 8 or higher

Start a web browser on a PC connected to the Ericsson W25 and type http://192.168.1.1 in the Address (URL) field. The User login page is displayed.

Note: If you change the Ericsson

use the new address to access the web pages.

W25 internal IP address, you have to

Figure 3 - User login page

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The WUI is available in five languages; English, German, Spanish, French and Italian. Click on corresponding country flag to change to the preferred language.

The preconfigured login “User name” and “Password” is both user. You are recommended to change the password, see section Password.

4.2.1 – Change Default

Type user in both the “User name” and “Password” fields and click the

– Overview. see section 4.2

4.1.1 Inactivity Timeout

The WUI has an inactivity timeout set to 20 minutes. Before this timeout expires, it is preceded by a notification (displayed on top of the current displayed page) one minute before the automatic logout:

Figure 4 - Inactivity Timeout Warning

Click Cancel to abort the automatic logout. When the timeout expires, the User login page is displayed with a

notification about the automatic logout:

Figure 5 - User login page (after inactivity timeout)

Enter the “User name” and “Password” and click Log In to make a new login.

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Configuration and Management

4.2 Overview

The Overview page gives an overview of the settings on the Ericsson W25 as described below.

Figure 6 - Overview page

The Overview page provides the following functions:

• The possibility to change password using the Change Password button in the upper right corner. See section 4.2.1 – Change Default Password.

• The left-hand menu (visible on all web pages) that includes configuration topics for additional configuration described one by one in the following sections.

• The Configuration Wizard… button which is the entrance to the step- by-step configuration wizard recommended to be used for first time settings. See section

• The “ALARMS” section where detected error conditions are specified. See section Alarm indicator (on the front of the Ericsson W25) is red and a message is also sent to the Event log. See section

4.2.2 – Alarms for more information. If an alarm occurs, the

– Configuration Wizard. 4.3

– Event Log. 4.10

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• The “NETWORK INFORMATION” section where the most important connection status information is collected. This information (among others) is also found on the Internet and LAN web pages respectively.

Each page in the WUI also includes a Logout button (above the left-hand menu).

4.2.1 Change Default Password

For security reasons you are recommended to change the preconfigured password.

Follow the steps below to change the password:

1. Click the Change Password button on the Overview page. The Change Password page is displayed:

Figure 7 - Change Password page

2. Type the current password in the “Current Password” field. If it is the first time you change the password, the password is user.

3. Type a new password in the “New Password” and “Retype New Password” fields. A password can include up to eight (8) characters (letters and/or numbers).

Note: The password is case-sensitive (distinguish between uppercase and lowercase letters).

4. Save the new password by clicking OK .

4.2.2 Alarms

The “ALARMS” section on the Overview page includes detected active error conditions.

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Events that generate an alarm are such that make it impossible to send or receive data, e.g. SIM card missing.

If there are no alarms currently detected the text "No alarms detected" is displayed. If an alarm is detected, the Alarm indicator on the Ericsson W25 front panel is lit (red), and the corresponding cause is displayed according to the table below:

Alarm cause Description

Table 4 - Alarm cause description

No SIM card detected

Invalid SIM card inserted

No PIN code entered

Incorrect PIN code entered

SIM card blocked

SIM card permanently blocked

Alarm detection not working

Unknown alarm

There is no SIM card inserted, or the SIM card is not correctly inserted.

The inserted SIM card is invalid

No PIN code has been entered to activate the Internet and voice services.

The entered PIN code is incorrect.

The SIM card has been blocked (due to entering the wrong PIN code three times). The PUK is required to unblock the SIM card.

The SIM card has been permanently blocked (due to entering the wrong PUK code ten times). A new SIM card is required.

The alarm detection function is currently not working.

An alarm that cannot be identified has occurred.

4.2.3 Network Information

The “NETWORK INFORMATION” section on the Overview page includes a selection of the Internet and LAN settings. This information (among others) is also displayed on the Internet and LAN pages respectively.

The Internet information includes connection status and basic settings. Details about the following items are displayed:

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Table 5 - Network information (Internet) description

Text/symbol Description

The mobile network (UMTS or GSM) signal quality available at the Ericsson W25 location. This signal quality affects the performance of the unit. If two or more bars are green, the connection is usually acceptable.

IP Address

The IP address automatically assigned to the Ericsson W25 by the mobile network.

Connection

The radio access technique currently used to enable Internet access. It can be HSDPA, UMTS, EDGE, or GPRS.

Service provider

The name of, or other reference to, the mobile network operator.

Network registration

The current mobile network registration status:

- Not registered, not searching

- Registered, home network

- Searching

- Registration denied

- Unknown

- Roaming

- Limited Service

The LAN (Local Area Network) section includes information about the following item:

Table 6 - Network information (LAN) description

Text Description IP Address

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The LAN IP address of the Ericsson W25.

Configuration and Management

4.3 Configuration Wizard

The Configuration Wizard guides you step-by-step through the basic setup of the mobile network connection and optionally for the Wireless LAN access point.

Note: Throughout the wizard web-pages, only enter details that you have

received from your service provider and leave other fields empty.

Click the Configuration Wizard… button on the Overview page to start the wizard.

4.3.1 Internet Access

The first part of the Configuration Wizard includes Internet authentication details. Depending on the current Internet service setup, the requests on authentication may differ. The service provider provides the required authentication details.

Figure 8 – Internet Access: SIM Authentication page

4.3.1.1 SIM Authentication

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Note: Emergency calls (i.e. 112 or 911) can always be made, even

Normally, you have to enter the PIN to activate the Ericsson W25 data and voice services. In some cases however, authentication is not required and it is possible to use the services without entering any PIN.

You can either enter the PIN via a phone connected to the Ericsson W25 (see section pages.

To enter the PIN via the Configuration Wizard, type the PIN in the “PIN” field.

Thereafter, you can select the “Remember my PIN” check box. This makes SIM authentication automatic and you will not have to enter the PIN in case of a system restart.

without a SIM card or the correct PIN code.

3.1– SIM Authentication) or via the Ericsson W25 internal web

Click Next to proceed.

4.3.1.2 APN

An APN (Access Point Name) is a reference to the Internet access point on the service provider’s network. It usually has the format <name.service_provider.country>. Different APNs for the GSM (2G) and UMTS (3G) networks may be required.

Figure 9 – Internet Access: APN page

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Configuration and Management

Check the “Auto APN” option if you have not received any APN(s) from your service provider. In this case the APN is automatically configured based on information on the SIM card.

If you have received APN(s) from your service provider, type the information in the corresponding “APN (2G)” and ”APN (3G)” fields.

Click Next to proceed.

4.3.1.3 PPP User Authentication

The PPP (Point-to-Point Protocol) Internet mode may require individual user authentication.

Note: If you have not received any PPP Authentication details from your

service provider, leave the fields empty and click Next .

Figure 10 - Internet Access: PPP User Authentication page

Type the authentication details you have received in the “PPP user name” and “PPP password” fields and select the appropriate “Authentication Protocol”.

Click Next to proceed.

4.3.2 Wireless LAN Access

The second part of the Configuration Wizard includes configuration of the Wireless LAN (WLAN). A Wireless LAN is a local network that communicates through wireless connections.

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Note: The wireless setup typically requires configuration of both the

Ericsson W25 and the wireless clients. For more information about configuring wireless clients, see

4.3.2.1 Enable the Wireless LAN

The Ericsson W25 is a WLAN Access Point (AP) for the local network providing the wireless client(s) with Internet and LAN access.

– Wireless LAN Settings. 5.2

Figure 11 – Wireless LAN: WLAN Access Point page

To enable connection of one or more wireless devices to the Ericsson W25, select the “Enable WLAN” check box.

Click Next to proceed. Note: The WLAN interface will not be activated until the complete

configuration details are entered.

If you are not going to set up any Wireless LAN, just leave the box unchecked and click Next . The last page of the wizard, where you can review and confirm your settings, is displayed:

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Configuration and Management

Figure 12 - Configuration Wizard Confirmation page

To confirm the settings and close the Configuration Wizard, click the

Finish button.

You can use the Previous button to go back to previous pages and check your settings and/or make changes. If you click the Cancel button, the Configuration Wizard closes and no changes are saved.

4.3.2.2 Region

To make sure the Ericsson W25 operates on correct radio frequencies according to local regulations, you have to state in which region you reside.

Figure 13 – Wireless LAN: Region page

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Select your country domain from the “Region” drop-down list. Click Next to proceed.

4.3.2.3 Channel Selection

The maximum number of regulatory channels to use for wireless communication is 13. Available channels depend on which region that was selected in the previous step. You can select one of the available channels in the “Channel” drop-down list, or let the Ericsson W25 automatically select a channel (“Auto”). By selecting “Auto” the radio will automatically scan each valid channel and choose the one with least interference.

Figure 14 – Wireless LAN: Radio Channel page

Select either “Auto” (recommended) or a specific channel number from the “Radio channel” drop-down list.

Click Next to proceed.

4.3.2.4 Network Name

All devices on the local wireless network share a common Service Set IDentifier (SSID) or network name. This name is required to establish connection between the Ericsson W25 and the wireless client(s), and to distinguish the wireless network from any other(s) that may be in use nearby. Only devices configured with the same network name as the one set on the Ericsson W25 can obtain access to it.

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Configuration and Management

Figure 15 – Wireless LAN: Network Name (SSID) page

The network name is case-sensitive (distinguish between uppercase and lowercase letters) and can be changed to any combination of numbers (0 –

9), letters (a – z), and hyphens (-) with a maximum length of 32 characters. If the “Enable SSID broadcast” option is selected, your local wireless

device(s) will find the network name when scanning the air. If not, the network name is hidden and has to be manually provided to the wireless device(s).

If you want to change the preconfigured network name (FWT), type a new name in the “Network name (SSID):” field and also select if the SSID shall be hidden or not.

Click Next to proceed.

4.3.3 Wireless LAN Authentication

All communication on the wireless LAN can be protected from potential intruders and eavesdroppers through standard authentication and encryption methods.

Authentication is used to restrict access to the wireless network. Encryption is the translation of data into a form that cannot be easily understood by unauthorized users. The encrypted data can only be sent and received by users with access to a private encryption key.

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Figure 16 – Wireless LAN: Authentication page

Select one of the authentication methods from the “Authentication” dropdown list. The available options are as follows:

• None; f you select “None” as authentication method no client configuration is needed but be aware of that the WLAN will now be open without any kind of security.

• WEP (64 bit), WEP (128 bit); WEP (Wired Equivalent Privacy) is considered to be a low security option. WEP encrypted data is translated into blocks of either 64 bits length or 128 bits length.

• WPA, WPA2; WPA (Wi-Fi Protected Access) and its successor WPA2 are the most reliable security options. WPA encryption uses the Temporal Key Integrity Protocol (TKIP) while WPA2 encryption follows the Advanced Encryption Standard (AES). AES offers a higher level of security and is approved for sensitive corporate and government data transmission.

Note: Make sure that the operating system(s) and Wireless LAN

interface(s) of the wireless client(s) support the selected authentication method.

Click Next to proceed.

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+ 65 hidden pages