ericssonz
LBI-39001A
Operator’s Manual
EDACS® Jessica
PBX Gateway
2
TABLE OF CONTENTS
Page
1. SCOPE......................................................................................3
2. QUICK USAGE GUIDE............................................................4
2.1. MAKING PHONE CALLS FROM AN EDACS RADIO..... 4
2.2. CALLING EDACS RADIOS FROM A PHONE..................5
3. DETAILED USAGE GUIDE.....................................................7
3.1. PHONE USERS.................................................................. 7
3.2. RADIO USERS...................................................................9
3.3. RADIO-ENABLING OF FEATURES................................. 10
4. GLOSSARY..............................................................................11
Copyright © June 1994, Ericsson GE Mobile Communications Inc.
NOTICE!
This manual covers Ericsson and General Electric
products manufactured and sold by Ericsson Inc.
The so ftware contai ned i n this dev ice is copy righted by E ricsson Inc.
Unpublished rights are reserved under the copyright laws of the United
States.
NOTICE!
This manual is published by Ericsson Inc., without any warranty. Improvements and changes to
this manual necessitated by typographical errors, inaccuracies of current information, or
improvements to programs and/or equipment, may be made by Ericsson Inc., at any time and
without notice. Such changes will be incorporated into new editions of this manual. No part of this
manual may be reproduced or transmitted in any form or by any means, electronic or mechanical,
including photocopying and recording, for any purpose, without the express written permission of
Ericsson Inc.
11
4. GLOSSARY
AC Authorization Code -- the MD110 authorization code
DID Direct Inward Dial -- allows callers from the public
DTMF Dual Tone Multi-Frequency -- standard telephone
FC Feature Code -- the MD110 feature code indicating that
LCR Least-Cost Routing -- a function that allows the system
LID Logical Identification -- individual radio or console ID.
MD110 Ericsson PBX that provides connectivity to the PSTN.
PBX Private Branch Exchange -- a telephone switch
PSTN Public Switched Telephone Network.
3
1.
SCOPE
This manual explains how to use the Enhanced Digital Access
Communications System (EDACS) Jessica Private Branch Exchange
(PBX) Gateway. Jessica allows telephones on the Public Switched
Telephone Network (PSTN) to reach radio users. Conversely, the system
allows radio users to make telephone calls. This manual provides a brief
explanation of how to access Jessica services, followed by a more detailed
discussion for advanced users.
Several terms used throughout this manual may be unfamiliar to the
user. These terms are explained in this section and in the Glossary to help
avoid confusion. Private Branch Exchange (PBX) is a telephone switch
commonly used in business applications. For example, dialing the last four
digits of a telephone number to call someone else in your office makes use
of a PBX to reach that person. Public Switched Telephone Network
(PSTN) is a telephone switch for public use, as opposed to private use. For
example, dialing your home telephone number from your office uses a
PSTN to reach the home number. An inbound call is a phone-originated
call to a radio and an outbound call is a radio-originated call to a phone.
Hang time is a specified time (hang time default is 30 seconds at the PBX
Interface) during which the Push-to-Talk (PTT) button on a radio must be
pressed to continue the call. If the PTT button is not pushed within the
hang time limit, then EDACS disconnects the call. Conversation time
limit is the maximum amount of time (default is 5 minutes at the PBX
Interface) allowed for an interconnect call. If a call exceeds the
conversation limit, then EDACS drops the call.
Access to EDACS systems features depends on how the EDACS System
Administrator has configured the system. Check with your EDACS
System Administrator for information on proper usage before accessing the
system.
NOTE
4
2.
QUICK USAGE GUIDE
This section presents a brief summary on how to place phone calls
through the EDACS Jessica system. For more information about the
access methods, refer to the detailed usage section.
2.1.
MAKING PHONE CALLS FROM AN EDACS
RADIO
These "generic" instructions for all EDACS radios assume a typical
Jessica configuration. To determine the exact sequences to access Jessica
features from a specific radio, refer to the operator's manual for that radio.
The steps for making phone calls from an EDACS radio are presented
below.
ll
Placing a Call
Initiate the call by one of the following actions:
1. Press the "*" key, enter the destination telephone number, and
then depress the PTT button.
2. Enter the destination telephone number, press the "*" key, and
then depress the PTT button.
3. Press the special call button (typically SCN or SCAN). Select the
telephone number from the list and depress the PTT button.
ll
Common Speed Dialing
Consult your System Administrator for the common speed dial
numbers. Follow the steps for "Placing a Call" and use the common
speed dial number.
ll
Answering a Call
Simply press the PTT button and hold while talking. Full duplex
radio users need only press PTT initially.
9
3.2. RADIO USERS
The chart below shows how to use a radio to accomplish several tasks
with Jessica.
Task Accomplishing Task with Jessica
Placing a PSTN
destination call
Placing a PBX destination
call
Receiving a call To an EDACS radio user, reception of a
DTMF overdial Consult your radio operator's manual for
Terminating a call A radio-originated or PSTN- or PBX-
5
ll
Sustaining a Call
Press the PTT button whenever you hear the hang time warning tone
to ensure that your call is not disconnected. EDACS has a "hang
time" that will drop a call if the user fails to press the PTT button
within a specified time (default is 30 seconds at the PBX Interface).
Full duplex radio users need only press PTT initially.
ll
Ending a Call
Press the clear button on your radio. Please consult your operator's
manual for details.
2.2.
CALLING EDACS RADIOS FROM A PHONE
For all types of calls to an EDACS radio, phone users hear normal
phone tones i.e., ringing until the called party answers or the call times
out, or alternatively, a busy tone until hanging up or the call times out.
ll
Placing a Call
When calling a radio that has a direct inward dial (DID) number, call
the PSTN number for that group or individual.
For all other radios, follow one of the sequences below. With some
systems, the phone user may need to enter an EDACS selector number
(not shown here). Valid logical identification (LID) numbers range
from 00001 to 16382, and valid group identification (GID) numbers
range from 0000 to 2047. A leading "3" designates a digital call and a
"2" before a GID number designates a group call. The term "digital"
refers to voice transmission in a digital format.
First, call the EDACS telephone number.
At the tone, enter the EDACS selector, if necessary.
6
To Call:
•
An individual radio, enter the 5-digit radio LID.
•
A digital individual radio, press “3” + 5-digit radio LID.
•
A group of radios, press “2” + 4-digit GID.
•
A digital group of radios, press “3” + “2” + 4-digit GID.
Example 1: To call radio 6107
•
Dial the EDACS telephone number.
•
At the dial tone, enter the EDACS selector (optional).
•
Enter “0” + “6” + “1” + “0” + “7” (Remember the LID must be 5
digits, i.e. 06107).
Example 2: To call group 372
•
Dial the EDACS telephone number.
•
At the dial tone, enter the EDACS selector (optional).
•
Enter “2” + “0” + “3” +”7” + “2” (Remember the GID must be 4
digits , i.e. 0372).
Some systems will be set up using feature and authorization codes that
are a variable number of digits. (Contact your System Administrator for
more information.) The authorization code must be entered before the
EDACS selector and before the digits specifying call type and radio ID.
Example 3: This is the same call to group 372 as described in Example
2 except that the authorization code “*6*123#” is required and the
EDACS selector is “7”.
•
Dial the EDACS telephone number.
•
At the dial tone, enter the authorization code “*” + “6” + “*” + “1” +
“2” + “3” + “#”.
•
Enter the EDACS selector (“7”).
•
Enter “2” + “0” + “3” + “7” + “2”.
ll
Ending a call
Simply hang up the phone.
7
3. DETAILED USAGE GUIDE
The Jessica system contains a small business telephone switch that
allows flexible use of telephones and radios. The sections below present
instructions on how to use a telephone or a radio to complete several types
of tasks with Jessica and how to activate those features that may be enabled
from a radio.
3.1. PHONE USERS
The following chart shows how to access Jessica features from a
telephone.
Task
Accomplishing Task with Jessica
Placing a phone-originated
call
1. The PSTN user must dial into the
MD110 via a customer-defined public
number. Once the MD110 answers, it
generates a second dial tone.
Note: Normally, a user skips to step 4,
but steps 2 and 3 may be used to obtain
more phone privileges where allowed.
2. At the second dial tone, the PSTN user
enters the following command sequence:
"*" + FC + "*" + AC + "#'"
FC is the MD110 feature code indicating
that an authorization code (AC) follows.
This feature code is market-dependent
and is typically a single digit. For
example, a "6" is used as the FC in the
U.S.
AC is the authorization code defined for
the caller. The AC is customer-defined
and may be from 1 to 7 digits, but cannot
begin with "0."
7
3.
DETAILED USAGE GUIDE
The Jessica system contains a small business telephone switch that
allows flexible use of telephones and radios. The sections below present
instructions on how to use a telephone or a radio to complete several types
of tasks with Jessica and how to activate those features that may be enabled
from a radio.
3.1.
PHONE USERS
The following chart shows how to access Jessica features from a
telephone.
Task
Accomplishing Task with Jessica
Placing a phone-originated
call
1. The PSTN user must dial into the
MD110 via a customer-defined public
number. Once the MD110 answers, it
generates a second dial tone.
Note: Normally, a user skips to step 4,
but steps 2 and 3 may be used to obtain
more phone privileges where allowed.
2. At the second dial tone, the PSTN user
enters the following command sequence:
"*" + FC + "*" + AC + "#'"
FC is the MD110 feature code indicating
that an authorization code (AC) follows.
This feature code is market-dependent
and is typically a single digit. For
example, a "6" is used as the FC in the
U.S.
AC is the authorization code defined for
the caller. The AC is customer-defined
and may be from 1 to 7 digits, but cannot
begin with "0."
8
Task Accomplishing Task with Jessica
3. Once the phone user has entered the
command sequence, a dial prompt is
generated.
4. Before the radio ID is entered, the phone
user may need to enter the EDACS
selector code. Similar to the LCR code
for radio-originated PSTN calls, the
EDACS selector code is customerdefined, but typically is "7." The PSTN
user then enters the EDACS radio ID.
The radio ID is always a 5-digit number.
For an individual call, the PSTN user
enters a 5-digit radio LID. For a group
call, the 4-digit GID must be preceded by
a "2," thus forming a 5-digit number.
5. If the PSTN user wishes to place a
digital voice call, a "3" precedes the 5digit radio ID.
Receiving a radiooriginated call
The PSTN user receives a radio-originated
call as a normal telephone call.
Terminating a call A radio-originated or PSTN-originated call
is terminated when the PSTN user hangs up
the phone.
A radio user may also terminate the call by
pressing the SPC or Clear key, or by
allowing the hang time to expire.
Depending on the phone system, EDACS
may drop a call after a delay. If PSTN does
not provide line clearing, then the call is not
terminated when the phone hangs up. The
radio user must terminate the call.
5
ll
Sustaining a Call
Press the PTT button whenever you hear the hang time warning tone
to ensure that your call is not disconnected. EDACS has a "hang
time" that will drop a call if the user fails to press the PTT button
within a specified time (default is 30 seconds at the PBX Interface).
Full duplex radio users need only press PTT initially.
ll
Ending a Call
Press the clear button on your radio. Please consult your operator's
manual for details.
2.2. CALLING EDACS RADIOS FROM A PHONE
For all types of calls to an EDACS radio, phone users hear normal
phone tones i.e., ringing until the called party answers or the call times
out, or alternatively, a busy tone until hanging up or the call times out.
ll
Placing a Call
When calling a radio that has a direct inward dial (DID) number, call
the PSTN number for that group or individual.
For all other radios, follow one of the sequences below. With some
systems, the phone user may need to enter an EDACS selector number
(not shown here). Valid logical identification (LID) numbers range
from 00001 to 16382, and valid group identification (GID) numbers
range from 0000 to 2047. A leading "3" designates a digital call and a
"2" before a GID number designates a group call. The term "digital"
refers to voice transmission in a digital format.
First, call the EDACS telephone number.
At the tone, enter the EDACS selector, if necessary.
9
3.2.
RADIO USERS
The chart below shows how to use a radio to accomplish several tasks
with Jessica.
Task Accomplishing Task with Jessica
Placing a PSTN
destination call
See your radio operator's manual for
specific usage on interconnect calls.
Number requires a Least-Cost Routing
(LCR) code as the leading digit of the
destination phone number. The LCR code
is customer-defined, but typically is "9."
Once the number is passed through Jessica
and into the PSTN, the radio user will hear
ringing.
Placing a PBX destination
call
Once the number is passed through Jessica,
the radio user will hear ringing.
Receiving a call To an EDACS radio user, reception of a
PSTN- or PBX-originated call involves
pressing the PTT button to answer it.
DTMF overdial Consult your radio operator's manual for
specific usage. Please refer to LBI-39000
for details on DTMF. DTMF is allowed i n
clear voice only. Note: Currently, EDACS
radios generate the North American DTMF
tones. Therefore, to use overdial outside
North America, EDACS radios would be
required to generate the appropriate tone
set.
Terminating a call A radio-originated or PSTN- or PBX-
originated call may be terminated for a
radio with a keypad by pressing the SPC or
Clear button. Radios without a keypad may
terminate the call by not keying the radio
within the hang time period.
10
3.3.
RADIO-ENABLING OF FEATURES
This section discusses the settings necessary to activate those features
that may be enabled from a radio. In the chart below, the abbreviation FCP
is used for the CONFIG.DAT parameter FEATURE_CODE_PREFIX. For
all the features except the toggle between busy/no answer and do not
disturb, the user hears a short burst of ringing tone if the feature code is
accepted and a short burst of busy tone if the feature code is rejected.
Please refer to LBI-39000 for more information on features and feature
codes.
Feature From
LIDA,
enter FCP
Result
Busy/no
answer
toggle to do
not disturb
FCP-04 Toggles between busy/no answer and do
not disturb. The user hears a short burst
of ringing when do not disturb is enabled,
and a short burst of busy tone when
busy/no answer is enabled (and do not
disturb is not enabled).
Call
forwarding
radio
FCP-03LIDB
Forwards LIDA’s radio to LIDB. The
LID must be a 5-digit number.
Call
forwarding
telephone
FCP-02PHONEA
Forwards LIDA’s radio to PHONEA.
Call
forwarding
common
FCP-01-1 Forwards LIDA’s radio to COMMON
NUMBER 1, which was defined as
PHONEA in PBXFEAT.DAT.
Last
number
redial
FCP-05 Calls the last phone number dialed.
To disable a feature, enter the FCP and the two digits that immediately
follow it, but do not enter the arguments. For example, to disable call
forwarding common, enter FCP-01.
3
1. SCOPE
This manual explains how to use the Enhanced Digital Access
Communications System (EDACS) Jessica Private Branch Exchange
(PBX) Gateway. Jessica allows telephones on the Public Switched
Telephone Network (PSTN) to reach radio users. Conversely, the system
allows radio users to make telephone calls. This manual provides a brief
explanation of how to access Jessica services, followed by a more detailed
discussion for advanced users.
Several terms used throughout this manual may be unfamiliar to the
user. These terms are explained in this section and in the Glossary to help
avoid confusion. Private Branch Exchange (PBX) is a telephone switch
commonly used in business applications. For example, dialing the last four
digits of a telephone number to call someone else in your office makes use
of a PBX to reach that person. Public Switched Telephone Network
(PSTN) is a telephone switch for public use, as opposed to private use. For
example, dialing your home telephone number from your office uses a
PSTN to reach the home number. An inbound call is a phone-originated
call to a radio and an outbound call is a radio-originated call to a phone.
Hang time is a specified time (hang time default is 30 seconds at the PBX
Interface) during which the Push-to-Talk (PTT) button on a radio must be
pressed to continue the call. If the PTT button is not pushed within the
hang time limit, then EDACS disconnects the call. Conversation time
limit is the maximum amount of time (default is 5 minutes at the PBX
Interface) allowed for an interconnect call. If a call exceeds the
conversation limit, then EDACS drops the call.
Access to EDACS systems features depends on how the EDACS System
Administrator has configured the system. Check with your EDACS
System Administrator for information on proper usage before accessing the
system.
11
4.
GLOSSARY
AC Authorization Code -- the MD110 authorization code
defined for EDACS interconnect calls. The AC is
customer-defined and may be from 1 to 7 digits, but
cannot begin with "0."
DID Direct Inward Dial -- allows callers from the public
network to place an individual call to a radio by dialing
a single telephone number, instead of one telephone
number to call Jessica and a second series of numbers to
indicate the Logical ID (LID). To accomplish this, the
LID is mapped to a number. In some cases, the DID
number will be the LID.
DTMF Dual Tone Multi-Frequency -- standard telephone
dialing tones.
FC Feature Code -- the MD110 feature code indicating that
an authorization code (AC) is to be entered. This
feature code is market-dependent and typically is a
single digit. For example, a "6" is used as the FC in the
U.S.
LCR Least-Cost Routing -- a function that allows the system
to automatically select the most economical route for an
outgoing call. The selected route is based on trunk
availability, class of service, time of day, and week.
LCR is available for outbound calls only.
LID Logical Identification -- individual radio or console ID.
MD110 Ericsson PBX that provides connectivity to the PSTN.
PBX Private Branch Exchange -- a telephone switch
commonly used in business applications.
PSTN Public Switched Telephone Network.
Ericsson Inc.
Private Radio Systems
Mountain View Road
Lynchburg, Virginia 24502
1-800-528-7711 (Outside USA, 804-528-7711) Printed in U.S.A.
ericssonz
LBI-39001A
Operator’s Manual
EDACS® Jessica
PBX Gateway
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