Ericsson 4425 User Manual

Ericsson Dialog 4425 IP Vision
BusinessPhone Communication Platform
User Guide
Cover Page Graphic
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EN/LZTBS 180 345 R2A
© Ericsson Enterprise AB 2006
BusinessPhone – Ericsson Dialog 4425 IP Vision2
Table of Contents
Welcome ..........................................................4
Description ....................................................... 8
Start the Phone – Log On/Off ......................... 19
Incoming Calls ............................................... 28
Outgoing Calls ...............................................30
Call List ..........................................................37
During Calls ....................................................42
Call Forwarding .............................................. 48
Absence Information ...................................... 55
Mailbox System .............................................. 59
Contacts (Phone Book) ..................................69
System Phonebook ........................................ 76
Group Features .............................................. 78
Other Useful Features ..................................... 83
Write Text .......................................................90
Settings ..........................................................92
Accessories .................................................106
Add Microsoft Outlook Contacts .................. 110
Web Server .................................................. 112
Corporate Directory ...................................... 122
Web .............................................................124
WAP Services ..............................................126
Useful Hints .................................................. 131
Installation ....................................................132
Troubleshooting ............................................ 144
Glossary ....................................................... 145
Index ............................................................ 147
Tab le of Co nt en ts
3BusinessPhone – Ericsson Dialog 4425 IP Vision

Welcome

Welcome
Welcome to the User Guide for the Dialog 4425 IP Vision in the BusinessPhone Communication Platform from Ericsson. The BusinessPhone Communication Platform consists of BusinessPhone Compact, BusinessPhone 50, BusinessPhone 128i and BusinessPhone 250.
The features described in this User Guide are related to version 8.0 or higher of the BusinessPhone Communication Platform. Some might not work in earlier versions of the system and/or might be protected by a hardware dongle that has to be bought separately.
The User Guide describes the facilities of the BusinessPhone Communication Platform and the Ericsson Dialog 4425 IP Vision with a default programming. There may be some differences in the way your phone is programmed. Please consult your system administrator if you need further information.
Note: The Ericsson Dialog 4425 phone exists in two versions, i.e. version 1 and version 2. Underneath the telephone, version 1 is marked DBC 425 01 and version 2 is marked DBC 425 02. Check to see which version you are using.
The latest version of this User Guide can also be downloaded from:
http://www.ericsson.com/enterprise/
Note: Dialog 4425 IP Vision is an IP telephone conforming to the H.323 standard, i.e. it can only be used with a local area network (LAN) that supports this type of telephone.
The Dialog 4425 IP Vision supports the Dynamic Host Configuration Protocol (DHCP) for determination of IP addresses. If DHCP is not supported by the LAN, please contact your system administrator.
BusinessPhone – Ericsson Dialog 4425 IP Vision4
Welcome

Copyright

All rights reserved. No parts of this publication may be reproduced, stored in retrieval systems, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without prior written permission of the publisher except in accordance with the following terms.
If this publication is made available on Ericsson media, Ericsson gives its consent to downloading and printing copies of the content provided in this file only for private use and not for redistribution. No parts of this publication may be subject to alteration, modification or commercial use. Ericsson will not be liable for any damages arising from use of an illegal modified or altered publication.
Microsoft and Microsoft Outlook are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries/regions.

Warranty

ERICSSON MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Ericsson shall not be liable for errors contained herein nor for incidental or consequential damages in connection with the furnishing, performance or use of this material.

Declaration of Conformity

Hereby, Ericsson Enterprise AB, declares that this telephone is in conformity with the essential requirements and other relevant provisions of the R&TTE directive 1999/5/EC.
Details to be found at: http://www.ericsson.com/sdoc
5BusinessPhone – Ericsson Dialog 4425 IP Vision
Welcome

Important User Information

Safety instructions

Read these safety instructions before use!
Note: When using your telephone or connected
equipment, the following basic safety precautions should always be followed to reduce risk of fire, electrical shock and other personal injury.
Follow instructions in the equipment's user guide or other documentation.
Always install equipment in a location and environment for which it is designed.
For mains powered telephones: Only operate with the mains power voltage indicated. If you are uncertain of the type of power supplied to the building, consult property management or your local power company.
For mains powered telephones: Avoid placing the telephone's power cable where it can be exposed to mechanical pressure as this may damage the cable. If the power supply cord or plug is damaged, disconnect the product and contact qualified service personnel.
Headsets used with this equipment must comply with EN/IEC 60950-1 and for Australia AS/NZS 60950: 2000.
Do not make any changes or modifications to equipment without seeking approval from the party responsible for compliance. Unauthorized
changes or modifications could void the user's authority to operate the equipment.
Do not use the telephone to report a gas leak in the vicinity of the leak.
Do not spill liquid of any kind on the product or use the equipment near water, for example, near a bathtub, washbowl, and kitchen sink, in a wet basement or near a swimming pool.
Do not insert any object into equipment slots that is not part of the product or auxiliary product.
Do not disassemble the product. Contact a qualified service agency when service or repair work is required.
Do not use a telephone (other than cordless type) during an electrical storm.
BusinessPhone – Ericsson Dialog 4425 IP Vision6
Welcome
The handset may attract and retain small metal objects in the earcap region.
The phone can be powered either from the LAN or from a 24 V AC/ AC plug-in power adapter.
Only use applicable 24 V AC/AC plug-in adapters (power supplies) listed below or an adapter approved by your local reseller.
Ericsson product number Power rating Supplier Supplier product number
RES 141 312/1 20VA 230V/24V Toroid, Sweden HBP 90120
RES 141 314/1 20VA 230V/24V Toroid, Sweden HBP 90220 (for Great Britain,
RES 141 315/1 20VA 120V/24V Jameco, USA AC2410F1
Hong Kong, Singapore)
(model number ADU240100)

Disposal of the product

Your product should not be placed in municipal waste. Please check local regulations for disposal of electronic products.
7BusinessPhone – Ericsson Dialog 4425 IP Vision

Description

Description
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15
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5
3
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7
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7
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12
6
1318
8
9
7
A
B
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D
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BusinessPhone – Ericsson Dialog 4425 IP Vision8
1Graphical display
320x80 pixels. Tilt able. See section “Display information” on page 12.
2 Display menu keys
The functions depend on the traffic state. When you are requested to (see display), press the required key to access the function.
3 Left Navigation key
To navigate one position to the left.
a. To navigate one step to the left in the top menu. See section
Display information” on page 12.
b. On WAP pages; if you press this key for a short while, you will
return to the WAP home page. See section “Corporate
Directory” on page 122, “Web” on page 124 and “WAP Services” on page 126.
4Home
a. To return to home position (idle mode). When this key is
pressed, you always go to the home position, independent of which menu you are in.
b. On WAP pages; if you press this key for a short while, you will
return to the WAP home page. See section “Corporate
Directory” on page 122, “Web” on page 124 and “WAP Services” on page 126.
Description
5 Right Navigation key
To navigate one position to the right.
6Line
To initiate or receive calls.
7 Programmable keys
Storing numbers, program functions. Can be programmed as dial by name keys, function keys, etc. See section “Programmable
Keys” on page 94.
8Mute
To switch the microphone on or off during a call. See section “Mute” on page 43.
To switch off the ring signal in idle mode or when ringing. See section “Silent ringing” on page 103.
9 Loudspeaker on/off
To switch the loudspeaker on or off to enable handsfree connections. See section “During Calls” on page 42.
10 Headset key
See section “Headset (optional)” on page 107.
9BusinessPhone – Ericsson Dialog 4425 IP Vision
Description
11 Volume control
a. To adjust the ringing volume and the incoming speech volume
for the handset and loudspeaker.
b. Space/backspace in writing mode.
12 Clear
To disconnect calls or to clear the display in programming.
13 Microphone
14 Loudspeaker
15 Handset with hearing aid function
Please note: The handset may attract and retain small
metal objects in the earcap region.
16 Message
Message indication key. Press the key to retrieve the message. See section “Access the Mailbox” on page 61.
17 Pull-out leaf for quick access (optional)
See section “Pull-out Leaf (optional)” on page 109.
18 Designation card
Use the Designation Card Manager to make and print your own designation cards. The Designation Card Manager is included on the Telephone Toolbox CD for BusinessPhone Communication system which is part of the Quick Reference Guide.
19 Power adapter connection
See section “Install cables” on page 135.
20 Key Panel
The extra key panel has 17 programmable keys. Up to four panels can be connected. See section “Key panel” on page 106.
BusinessPhone – Ericsson Dialog 4425 IP Vision10
Description

Lamp indications

The key lamps on your telephone indicate with different signals the traffic state of the ongoing call or function.
Ô
ÕÔ ÖÔ ÕÔ
Extinguished lamp The function is not active.
Steady light
Rapidly flashing lamp
Light with short breaks Ongoing call.
The function is active, supervised extension or trunk is busy, heard message
An incoming call to a supervised extension, to a supervised trunk or to own extension, new message.
11BusinessPhone – Ericsson Dialog 4425 IP Vision
Description

Display information

The graphical display assists your actions on the phone with step­by-step instructions.
The fields in the display consists of the following information:
The top area is the tab field, which is used to indicate the tab the user has selected by using the navigation keys.
The middle area is divided into several fields, showing:
–the time and date
the user name and the extension number,
icons and a volume level bar
the traffic state or the temperature (if a temperature sensor
is connected to the system)
Called number and name for internal calls
Called number for external calls
Calling number and name for internal and external calls *)
Instead of the Calling/Called name & number additional
information such as absence reason, diversion state etc. can be shown.
If the SOS call function is enabled, the text: ’For SOS calls, dial xxx’ is shown.
The lower line presents lead texts for the menu keys.
Settings CallList Contacts
<Traffic state> <Time> <Date>
<
Calling/Called name & number
For SOS calls, dial xxx <Icons
<Menu key 1> <Menu key 2> <Menu key 3> <Menu key 4>
CorpDirectory Web
> Extension number>
<User name &
When an information ends with three dots (...), this means that the system is working or waiting for your action. When an information ends with an exclamation mark (!), this means that no further action is possible.
*) The provisioning of external calling numbers is network dependent. Even when it is provided it might happen that callers are suppressing their numbers, in this case the display only shows ’Incoming...’. If a name is available to the external caller‘s number in your system, it is also shown on the display. (Please contact your system administrator whether the feature ’Name presentation for external calls’ is available in your system).
BusinessPhone – Ericsson Dialog 4425 IP Vision12
Description

Two display versions

The display examples in this guide are valid for both the Dialog 4425 v. 2 phone and the Dialog 4425 v. 1 phone, however the displayed text simulates the Dialog 4425 v. 2 phone. If there is any information for the other version than the one described, this is presented in a “Telephone version note”.

Top menu

The top menu is in the black frame below. The appearance of the top menu depends on which telephone version you are using (Dialog 4425 v. 1 phone or Dialog 4425 v. 2 phone), see examples below.
Dialog 4425 v. 1 phone:
Settings CallList PhoneBook
<Traffic state> <Time> <Date>
<
Calling/Called name & number
For SOS calls, dial xxx <Icons
<Menu key 1> <Menu key 2> <Menu key 3> <Menu key 4>
> Extension number>
WAP Services
<User name &
Dialog 4425 v. 2 phone:
Settings CallList Contacts
<Traffic state> <Time> <Date>
<
Calling/Called name & number
For SOS calls, dial xxx <Icons
<Menu key 1> <Menu key 2> <Menu key 3> <Menu key 4>
CorpDirectory Web
> Extension number>
<User name &
13BusinessPhone – Ericsson Dialog 4425 IP Vision
Description

Display symbols

H Home
Home position (idle mode).
n or v Silent Ringing (a) or Level bar (b)
Appear on the same position
a) Silent Ringing has been activated. The ring signal is switched off.
b) Indicates the ringing volume.
Y or Z New missed call
Indicates new missed and not checked incoming call(s). The number beside the symbol indicates how many times this caller has tried to call you.
y or z Missed call
Indicates missed but checked incoming call(s). The number beside the symbol indicates how many times this caller has tried to call you.
i Incoming call
Indicates an answered incoming call in the call list.
o Outgoing call
Indicates an outgoing call in the call list.
e Scroll bar
If a list, for example your telephone directory or a list with several menu options, is too long to be shown in the display, a scroll bar appears as an indicator.
s Checked radio button
If a radio button is checked, the respective option has been selected.
r Unchecked radio button
This means that the respective option is not selected.
V Message.
Indicates that there is a message waiting.
W Access warning.
Flashes when the access to system services is reduced (network dependent).
P Headset Preset
Indicates that the phone is set for incoming and outgoing calls to be connected to the headset when you answer or make calls without lifting the handset.
BusinessPhone – Ericsson Dialog 4425 IP Vision14
Description
F Up
Scroll up or to the left in the menu.
E Down
Scroll down or to the right in the menu.

Menu Structure

The available IP specific telephone and network functions can be accessed via the menus. This section shows the structure for each of the menus that can be selected from the Home menu.
Dialog 4425 v. 1 phone:
Å Æ Ç Use the navigation keys to go to the Settings, Call List,
PhoneBook or WAP Services menu.
Dialog 4425 v. 2 phone:
Å Æ Ç Use the navigation keys to go to the Settings, Call List,
Contacts, CorpDirectoryor Web menu.
When you have selected a menu with the navigation keys:
î Press a menu function key to select an option (see display).
Note: Since the Dialog 4425 IP Vision can be used in different networks, some functions might not be supported by your system.
15BusinessPhone – Ericsson Dialog 4425 IP Vision
Description

Menu structure Dialog 4425 v. 1 phone

Menu structure for each of the menus that can be selected from the idle menu. When you are navigating the menus, a selected menu is marked with a black frame. Use the navigation keys and the display menu keys to navigate in the menus.
Top menu
Settings CallList PhoneBook WAP Services
Display menu keys
Programmable Keys
Ring Character Time & date
Language Display Contrast Log Off Restriction Option Unit
3
Hearing Level
Network
Call AddPhoneBook Delete
Time Format Date Format Time Date
Display menus Keypad characters
5
Standard Increased
LAN access control DHCP Web address IP Address Subnet Mask Default Gateway SW server from DHCP SW Server Proxy Server Proxy Address Proxy Port Gatekeeper Discovery Gatekeeper Password VLAN for LAN Port VLAN for PC Port
Idle display menu keys
Log off Absence n Missed
2
2
5
5
5
5
5
5
5
5
5
5
5
5
Dial Name Edit Delete
Central Directory Other WAP address Home
Add
Select Profile Follow-me External Follow-me Absence Reason
Explanations
1) Only shown when there are missed calls. A shortcut to “CallList” is established n = Number of missed calls.
2) Not used.
3) Only used when option unit is connected.
5
4) Only shown when pre-defined WAP portal is
available.
5) Only available to your system administrator.
5
Home. Return to home position (idle mode).
4
1
BusinessPhone – Ericsson Dialog 4425 IP Vision16

Menu structure Dialog 4425 v. 2 phone

Menu structure for each of the menus that can be selected from the idle menu. When you are navigating the menus, a selected menu is marked with a black frame. Use the navigation keys and the display menu keys to navigate in the menus.
Top menu
Settings CallList Contacts CorpDirectory Web
Display menu keys
Programmable Keys
Ring Character Time & date
Language Display Contrast Backlight Log Off Restriction Option Unit
3
Hearing Level
Network
Call AddContact Delete
Time Format Date Format Time Date
Display menus Keypad characters
5
Standard Increased
LAN access control DHCP Web address IP Address Subnet Mask Default Gateway SW server from DHCP SW Server Proxy Server Proxy Address Proxy Port Gatekeeper Discovery Gatekeeper Password VLAN for LAN Port VLAN for PC Port
Idle display menu keys
Log off Absence n Missed
2
2
5
5
5
5
5
5
5
5
Dial Name Edit Delete Add
5
5
5
5
5
5
Other WAP address Home
Select Profile Follow-me External Follow-me Absence Reason
Explanations
1) Only shown when there are missed calls. A shortcut to “CallList” is established n = Number of missed calls.
2) Not used.
3) Only used when option unit is connected.
4) Only shown when pre-defined WAP portal is
available.
5) Only available to your system administrator.
Home. Return to home position (idle mode).
Description
4
1
17BusinessPhone – Ericsson Dialog 4425 IP Vision
Description
Dial tone
(System ready to accept digits)
Special dial tone
(System ready to accept digits, active diversion on telephone)

Tones & Signals

Tones are audible in the handset.
Ringing tone
(Ringing signal to called party)
Busy tone
(Called party is busy)
Number unobtainable tone
(Called number not accessible or vacant)
- repeated after 4 s
Call Waiting tone
Congestion tone
(Call cannot be executed due to congestion or called party blocked)
Verification tone
(Verification that ordered function is accessed)
Intrusion tone
(Sent to all parties during Intrusion)
Ringing signals are emitted from the phone.
Internal ringing signal - repeated after 4 s
External ringing signal - repeated after 4 s
Automatic Callback signal
Note: The tones and ringing signals in this guide refer to the
standard system but may vary between countries.
BusinessPhone – Ericsson Dialog 4425 IP Vision18

Start the Phone – Log On/Off

Start the Phone – Log On/Off
All system settings for your IP phone must be set by the system administrator before you can use the phone.
Connect the required cables.
See section “Installation” on page 132.
Note: Depending on the settings in your network and telephone system, the start up procedure may be different from phone to phone. Check the display on your phone and read the required sections in this chapter to continue with the start up procedure.
When this is done, and the phone is connected to the local network (LAN), your phone starts the start-up procedure automatically when connected to the mains.
Notes:
The phone does not work during a power failure. After a power failure the phone will restart automatically. However, when a password is requested, you must log on before the phone can be used again.

Reset the phone

If your phone does not work properly, you can use the following procedure to reset the phone. This procedure will also clear the Call list. After the procedure you must log on again to use the phone.
íÉ# Press simultaneously for at least one second to reset the
phone.
19BusinessPhone – Ericsson Dialog 4425 IP Vision
Start the Phone – Log On/Off

Start the Phone

Connect the phone to the local network.
See the Installation section, “Install cables” on page 135.
If an external power adapter is used:
Connect the adapter to the mains and connect the plug from the adapter to “POWER” on the underside of your phone.
See the Installation section, “Install cables” on page 135.
After a few seconds the Headset key lamp will light for about five seconds, then the displays shows:
Settings CallList Contacts
?
User administrator mode to change IP settings
The x indicates a timer counting down seconds. If no key is pressed during this time, “no change” is selected automatically.
Notes: The administrator mode is used to change the IP settings of the phone. All administrator mode changes should be done by your system administrator.
If you want to use the previously stored settings, you can speed up the procedure by pressing the Loudspeaker key.
Now the display informs you that the phone is connecting to the server and that the software is loading. This takes about 15 seconds. After a self-test, the phone is ready for log on.
(No change)
(x)
BusinessPhone – Ericsson Dialog 4425 IP Vision20
Start the Phone – Log On/Off

LAN access control (network authentication)

(Dialog 4425 v. 2 phone only).
Your telephone might require a network authentication to gain access to the network. In this case you must enter a valid user identity and password.
Note: The user identity and password used for the network authentication is not the same user identity and password you use to log on. The password is obtained from, and can only be changed by the system administrator.
Settings CallList Contacts
User administrator mode to change IP settings
z Enter your user identity.
(The display menu key
Log on Press (see display).
z Enter your password.
(The display menu key
Note: The password can be entered with letters or numbers, see section “Write Text” on page 90.
Log on Press (see display).
If your user identity and password are accepted, the phone continues with the startup procedure.
Note: If your user identity and password are not accepted, contact your system administrator.
?
(x)
(No change)
Erase, is used to remove a wrong entry.)
Erase, is used to remove a wrong entry.)
21BusinessPhone – Ericsson Dialog 4425 IP Vision
Start the Phone – Log On/Off

Continued startup procedure

The display shows:
Settings CallList Contacts
?
User administrator mode to change IP settings
A timer counts down from 5 seconds. If no key is pressed during this time,
(No change) is selected automatically.
Notes:
You can speed up the procedure by pressing
(No change).
The administrator mode is used to change the IP settings in your phone. This mode is reserved for your system administrator.
The display now indicates that the phone is connecting to the server and the software is loading. This takes about 1 minute. After a self test, the phone is ready for use or ready for log on. To log on, see section “Log On” on page 24.
(No change)
(x)
BusinessPhone – Ericsson Dialog 4425 IP Vision22
Start the Phone – Log On/Off

Update software

If new software has to be loaded into your phone, the display is showing this. When new application software is available, the following display is shown:
Settings CallList Contacts
A new version of the bootrom software
is vailable on the server, update?
(Yes) No
Settings CallList Contacts
A new version of the application software
is available on the server, update?
(Yes) No
?
xx
?
xx
The xx indicates a timer counting down seconds. If no key is pressed during this time (approximately. 60 seconds), “Yes” is selected automatically. You can speed up the procedure by pressing the Loudspeaker key
(Yes) Press to update the software (=Yes).
The software download takes about 30 seconds, then the startup procedure continues automatically.
Note: It is important that you do not disconnect the power from the phone while the new software is being downloaded and saved. If a power failure occurs, the software must be downloaded again.
If you want to continue to use the previously stored settings:
No Press to use the current version of the software (=No).
23BusinessPhone – Ericsson Dialog 4425 IP Vision
Start the Phone – Log On/Off

Log On

The following options exist:
1 You are allowed to log on and log off the phone. This is the most
common option.
2 The telephone is always logged on with a default number. You
cannot log on or off. This option can be used for phones in conference rooms, receptions etc.
3 The telephone is always logged on, with a default number, as in
option 2, but you can log on with your own extension number and get your personal categories.

Option 1

The Log on menu is displayed:
Settings CallList Contacts
User not logged on!
Log on with: 9318
For SOS calls, dial 112
Note: The Dialog 4425 IP Vision is powered by the LAN connection or optionally via an external 24 volt AC/AC adapter. If the telephone is powered by the LAN, no additional power adapter is needed. The LAN (or the external power adapter) must be connected to the telephone before use. If the power connection fails, your IP phone will not work.
If the SOS call function is disabled, the text For SOS calls, dial 112 is not shown. The number for SOS calls might vary between
countries.
CorpDirectory Web
12:46 12 May 2003
Erase Log on
z Log on Enter your extension number and press (see display).
If you have logged on using this telephone before, the extension number used at the previous log on is displayed. In this case, you do not have to enter your extension number; just press Log on to go ahead.
If a password is not required, the display shows your extension number, and the phone is ready for use:
BusinessPhone – Ericsson Dialog 4425 IP Vision24
Start the Phone – Log On/Off
Settings CallList Contacts
O
+5
Log off Absence
CorpDirectory Web
12:46 12 May 2003 SMITH CHRISTOPH
9318
The user name and the extension number can consist of one or two rows. The name can have max. 20 characters; if the name is too long (more than 20 characters) and a space exists (e.g. family name - space - first name), just 1 character after the space is displayed
The temperature is shown only, if a temperature sensor is connected to the system.
If a password is requested, the display shows:
Settings CallList Contacts
User not logged on!
Enter password: ***
CorpDirectory Web
12:46 12 May 2003
Erase Log on
z Log on Enter your Password and press (see display).
If you do not know your Password or extension number or a screen other than the log on screen is displayed, contact your system administrator.
Telephone version note: For Dialog 4425 v. 2 phone the password can be entered with letters or numbers, see section “Write Text” on page 90.
v
When log on is complete, this screen will be displayed:
Settings CallList Contacts
Log off Absence
CorpDirectory Web
12:46 12 May 2003 EXTENSION 9318
Note: This screen represents the display when the phone is ready to place, receive calls, etc. (normal state). Sometimes a new application software may be available. For more information, see section “Software updates” on page 133.
v
25BusinessPhone – Ericsson Dialog 4425 IP Vision
Start the Phone – Log On/Off
z Log on Enter your extension number and press (see display). z Log on Enter your Password and press (see display).

To log on with a different extension number

If you have already logged on using this telephone before, the extension number used at the previous log on is displayed.
To delete the displayed number:
To correct a wrong entry:
Erase Press (see display).

Option 2

The following idle mode menu is displayed, and the phone is ready for use.
Settings CallList Contacts
O
+5
Absence
Note: It is not possible to log off, when a phone has been programmed according to this option.
BusinessPhone – Ericsson Dialog 4425 IP Vision26
CorpDirectory Web
12:46 12 May 2004 CONF ROOM
9318
v
Start the Phone – Log On/Off

Option 3

The following idle mode menu is displayed. You can log on with your own extension number and get your personal categories.
Settings CallList Contacts
O
+5
ChangeUser Press (see display).
z Dial your extension number.
Log on Press to log on (see display).
If a password is not required, the display shows your name and extension number, and the phone is ready for use.
If a password is requested:
z Enter your password.
Telephone version note: For Dialog 4425 v. 2 phone the password can be entered with letters or numbers, see section “Write Text” on page 90.
Log on Press to log on (see display).
The display shows your name and extension number, and the phone is ready for use.
Note: During the night, the phone is automatically logged off, and then logged on again with the default number.
CorpDirectory Web
12:46 12 May 2004 CONF ROOM
9318
Absence ChangeUser
v

Log off

Log off Press to log off (see display).
You are asked to confirm the process.
Ye s Press to confirm.
The log on screen is displayed.
27BusinessPhone – Ericsson Dialog 4425 IP Vision

Incoming Calls

Incoming Calls
A ringing signal, a flashing Line key lamp and the display indicate an incoming call.

Answer calls

When you receive an incoming call, the display shows:
Settings CallList Contacts
Incoming...
BROWN JANE 4736
u Lift the handset to accept the call.
Or:
Reject Press to dismiss the call (see display).
Note: The rejected call is added to the Call List, see section “Call List” on page 37.

Handsfree

Line ÖÔ Press without lifting the handset.
Or:
 Press without lifting the handset.
You are connected via the loudspeaker and microphone.
BusinessPhone – Ericsson Dialog 4425 IP Vision28
CorpDirectory Web
12:46 12 May 2003 EXTENSION 9318
Reject
v
í Press to terminate a handsfree call.

To another extension (Call pick-up)

You can answer a call to another extension from any phone in your office.
Incoming Calls
z Enter the ringing extension.
You re c e i v e b u s y t one.
6 Press.
Note: The number for answering calls to another extension may differ from country to country, see table “Alternative
programming for Automatic Callback, Camp-on, Intrusion
on page 105.

Deflect the call

If you do not want to take the call, when the phone rings:
Reject Press (see display) to deflect the call.
The call is diverted to a pre-programmed diversion address (same as used for the Fixed Diversion)
Note: If the phone is logged on as secondary phone in a Tandem configuration an initiated call deflection will release the call from the secondary phone however not from the primary phone.

Answer a second call

See “Call Waiting” on page 45
29BusinessPhone – Ericsson Dialog 4425 IP Vision

Outgoing Calls

Outgoing Calls

Make calls

How to make internal and external calls.
z Enter a either a directory number to make an internal call.
Or:
0z Enter the digit(s) for external line access and the desired
public number.
Note: Which digit to press for external call access,
depends on the configuration of the system.
The display shows the entered number, for example:
Settings CallList Contacts
Enter number: 4736
After entering the number, the number is dialled immediately.
When the dialled number is free and ringing, the display shows:
Settings CallList Contacts
Calling ... 12:46 12 May 2003
BROWN JANE 4736
CorpDirectory Web
12:46 12 May 2003 EXTENSION 9318
CorpDirectory Web
EXTENSION 9318
v
v
BusinessPhone – Ericsson Dialog 4425 IP Vision30
When the connection has been established, the display shows the other party’s name and number (if supported by the network).
u Lift the handset
Note: You can make your calls faster, using Common Abbreviated Numbers and by programming your own Abbreviated Numbers.
d or í Press to end the call.

Handsfree

Line ÖÔ or  Press without lifting the handset.
Outgoing Calls
z Enter the internal or external number.
When the call is established, you will be connected to the other party via the loudspeaker and microphone.
í Press to terminate a handsfree call.
Note: To learn more about other ways to make a call, see sections “Abbreviated Numbers” on page 34, “Dial-by-
Name” on page 34, “Contacts (Phone Book)” on page 69,
and “Call List” on page 37.

Last External Number Redial

When you initiate an external call the system automatically stores all the dialled digits, irrespective of whether the call was successful or not. Stored numbers can consist of maximum 32 digits.
*** Press to redial the last dialled external number.
Note: You can also redial a number with the Call List, see section “Call List” on page 37.
31BusinessPhone – Ericsson Dialog 4425 IP Vision
Outgoing Calls

Automatic Callback

You call an extension and receive busy tone or get no answer. This can also be used if no external line is free:
5 Press.
Verification tone.
Note: The number for Automatic Callback may differ from country to country, see table “Alternative programming for
Automatic Callback, Camp-on, Intrusion” on page 105.
d or í Replace the handset or press to finish the procedure.
You are called back if the extension finishes the ongoing call or the next time the extension finishes a new call. You have to answer within eight seconds otherwise the Callback service is cancelled.
u Lift the handset when you are called back.
The requested extension is called automatically.

Busy extension

You call an extension and receive busy tone. The display shows:
Settings CallList Contacts
Calling... 12:46 12 May 2003
4736

Camp-on

You can notify a busy extension of your call by a muted ringing call (if this function is allowed).
CorpDirectory Web
EXTENSION 9318
4 Press to camp-on.
Keep handset off hook. When the called extension replaces the handset it will be called automatically.
v
BusinessPhone – Ericsson Dialog 4425 IP Vision32
Notes:
If you receive the busy tone again, the desired extension does not allow Camp-on.
The number for Camp-on may differ from country to country, see table “Alternative programming for Automatic
Callback, Camp-on, Intrusion” on page 105.

Intrusion

You can intrude on an ongoing call on a busy extension (if this function is allowed).
8 Press to intrude.
Intrusion tone is heard and a three-party call is established. When the called extension replaces the handset and you keep off hook, the called extension will be recalled automatically.
Notes:
If you still hear the busy tone, your extension does not have the authority to intrude or the desired extension is protected against Intrusion.
Outgoing Calls
The number for Intrusion may differ from country to country, see table “Alternative programming for Automatic Callback,
Camp-on, Intrusion” on page 105.

Diverted Extension

See “Bypass Call Forwarding” on page 54
33BusinessPhone – Ericsson Dialog 4425 IP Vision
Outgoing Calls

Abbreviated Numbers

By using Abbreviated Numbers, you can make calls simply by pressing a few keys. Frequently used external numbers are stored as Common Abbreviated Numbers in the exchange.
Your personal most frequently used external numbers can be stored and used on the programmable keys on the telephone or on the keys 0 to 9.

Common Abbreviated Numbers

External numbers are stored centrally in your BusinessPhone Communication Platform. Common Abbreviated Numbers can be dialled from every extension that has the authority to do so.
z
Enter the Common Abbreviated Number.
Please refer to your telephone directory.

Dial-by-Name

If you frequently use certain functions or call certain numbers, you may program them on the programmable keys of your telephone. Stored numbers can consist of a maximum of 24 digits. For programming them, see chapter “Programmable Keys” on page 94.
To use the function or call the number, just press the key.
Head Office Ô Press to make a call (pre-programmed).
BusinessPhone – Ericsson Dialog 4425 IP Vision34

Individual Abbreviated Numbers

You can program and activate your most frequently used external numbers on the digit keys
Note: To program individual abbreviated numbers, your extension has to be authorized by the system administrator.
0 to 9.
u** Lift the handset and press.
Outgoing Calls
z
Enter the Abbreviated Number.
A number between 0 and 9.

Program Individual Abbreviated Numbers

To program external numbers on the digit keys 0 to 9:
u Lift the handset.
*51* Enter programming mode.
* Select an Abbreviated Number between 0 and 9 and press.
z
0z Enter the digit(s) for external line access and the public
number.
The number can consist of up to 24 digits.
Note: Which digit to press for external line access depends on the configuration of the system. If your public network requires waiting for a second dial tone, press *.
# Press.
35BusinessPhone – Ericsson Dialog 4425 IP Vision
Outgoing Calls

Cancel one specific Individual Abbreviated Number

u Lift the handset. #51* Press.
# Enter an Abbreviated Number between 0 and 9 and press.
z

Cancel all Individual Abbreviated Numbers

u Lift the handset.
#51# Press.
Verification tone.
BusinessPhone – Ericsson Dialog 4425 IP Vision36

Call List

Call List
Your incoming calls (answered, missed and rejected) and outgoing calls are stored in the Call List. The calls in the Call List can also be added to the Phone Book, see section “Contacts (Phone Book)” on page 69. Up to 50 calls can be stored in the Call List.
Note: If a power failure occurs or another user logs on, the Call List will be cleared.

Redial from the Call List

CallList Select with the navigation keys (see display).
The display shows the Call List entries sorted by date and the call duration (hours, minutes, seconds). For example:
Settings CallList Contacts
iPLATTNER MICHAEL 4736 12:33 12 May 0:00:07 oBECKER SANDRA 8336 12:33 12 May oBROWN BOBBY 9702 12:33 12 May 0:00:07 oSANDMAN MARIA 1335 12:33 12 May 0:00:07 oHASLINGER WOLFGANG 6068 17:07 11 May 0:00:50
more...
If the list is too long and cannot be displayed at a time, a scroll bar appears on the right side of the display.
The call duration is shown only, if the call was answered.
FE
CorpDirectory Web
For E Press to browse the CallList (see display).
The digit in brackets shows the entry position in the list.
Call Press to call (see display).
Or:
more... Press to get more options (see display).
The edit menu is displayed.
Call
37BusinessPhone – Ericsson Dialog 4425 IP Vision
Call List
Edit menu options:
Exit Press to return the normal display (see display).
Or:
Back Press to return to the previous menu (see display).
Or:
Delete Press to delete the call from the Call List (see display).
Or:
AddContact Press to add the number to the Contacts (see display),
(Dialog 4425 v. 2 only).
See section “Add missed, rejected, answered or dialled calls to the
Contacts (Phone Book)” on page 40.
AddPhoneBook Press to add the number to the Phone Book (see display),
(Dialog 4425 v. 1 only).
See section “Add missed, rejected, answered or dialled calls to the
Contacts (Phone Book)” on page 40.
BusinessPhone – Ericsson Dialog 4425 IP Vision38

Missed/Rejected calls

The number of missed calls is shown in the bottom line of the Home menu in idle mode:
Call List
Settings CallList Contacts
Log off Absence 1 Missed
1 Missed Press (see display).
The digit indicates the number of missed calls, in this example one. Now the Call List menu is displayed.
Settings CallList Contacts
Y COOPER CAROL 2156 10:33 12 May 0:00:07
more...
Note: You can also enter the Call List by selecting the Call List menu with the navigation keys.
Call Press to call (see display).
Or:
more... Press (see display).
CorpDirectory Web
12:46 12 May 2003 9318
CorpDirectory Web
FE
v
Call
39BusinessPhone – Ericsson Dialog 4425 IP Vision
Call List

Add missed, rejected, answered or dialled calls to the Contacts (Phone Book)

CallList Select with the navigation keys (see display).
E or F Press to browse the CallList (see display).
more... Press (see display).
AddContact Press to add the number to the Contacts (see display),
(Dialog 4425 v. 2 only).
Settings CallList Contacts
Add
BROWN JANE 4736
Edit OK
CorpDirectory Web
AddPhoneBook Press to add the number to the Phone Book (see display),
(Dialog 4425 v. 1 only).
OK Press to add the call to the Phone Book (see display).
Or:
Edit Press to edit the number before you add it to Contacts
(Phone Book) (see display).
Via the display options you can change or erase the name and number before you add it to the Phone Book.
Settings CallList Contacts
Add
BROWN JANE 4736
How to edit an entry and for further information, see sections “Contacts (Phone Book)” on page 69 and “Write Text” on page 90.
-?!,.:;"'()1
Exit Number Erase Save
CorpDirectory Web
BusinessPhone – Ericsson Dialog 4425 IP Vision40

Delete an entry from the Call List

CallList Select with the navigation keys (see display).
E or F Press to browse the CallList (see display).
more... Press (see display).
Call List
Delete Press (see display).
The selected entry will be deleted.
41BusinessPhone – Ericsson Dialog 4425 IP Vision

During Calls

During Calls
The BusinessPhone Communication Platform allows you to handle calls in many different ways. You can switch between handset and handsfree/group conversation, mute the microphones, make an inquiry, transfer the call, create a Conference or put the call on hold to perform other tasks.

From handset to handsfree

You have an ongoing conversation via the handset.
 Press to switch the loudspeaker on.
You are now in the handsfree mode.
d Replace the handset.
Handsfree conversation.
Note: You can adjust the volume, see section “Handset
and loudspeaker volume” on page 102.
í Press to end the call.

From handsfree to handset

You have an ongoing handsfree conversation.
u Lift the handset.
Conversation via the handset.
BusinessPhone – Ericsson Dialog 4425 IP Vision42

Mute

You have an ongoing conversation.
During Calls
É Press to switch the microphone on or off.
When the lamp lights, the caller will not be able to hear the conversation in your room.

Inquiry

During an ongoing conversation you would like to make an inquiry to an internal or external party.
Line
ÕÔ Press
The first call is put on hold. Enter the number of the person you would like to ask.
z Enter the number of the third party.
When the third party answers, you can switch between the calls, create a conference or end one of the calls.

Refer back

You can switch between the connected parties:
Line
ÕÔ2 Switch between calls. ÕÔ1 Press to terminate.
Line
43BusinessPhone – Ericsson Dialog 4425 IP Vision
During Calls
Line
ÖÔ Press.

Transfer

You have an ongoing internal or external conversation and you want to transfer the ongoing call.
z Enter the number of the third party.
You can transfer the call before answer or wait for answer
Note: Make sure, that you are connected to the desired party. Please read the notes and warnings in section “Useful
Hints” on page 131.
d Replace the handset.
The call is transferred.

Transfer to a busy extension

You can even transfer calls to busy extensions. The other party will hear a muted signal (camp-on), and the call will be extended, as soon as the ongoing call is terminated (if Camp-on is allowed).

Callback

You are called back, if you have transferred an external call and the other extension has not answered the call within a certain time. Your telephone will ring again.
BusinessPhone – Ericsson Dialog 4425 IP Vision44
During Calls

Call Waiting

If you hear the Call Waiting tone during an ongoing conversation, another person is trying to contact you.

To terminate the ongoing call and answer the waiting call

d Replace the handset to finish the ongoing call.
The waiting call is signalled on your phone.
u Lift the handset to answer the new call.
Or:
 d Press and replace the handset to answer in handsfree mode.

Conference

You have an ongoing conversation and you want to establish a telephone conference.
Line
ÖÔ Press.
z Enter the number of the third party.
ÖÔ3 Press to establish a three party conference.
Line
Now you have established a three party conference. To mark the conference, all conference members will hear a periodical conference tone.
Repeat the procedure to include other persons to the conference.
In this way, you can include up to six parties in a conversation. How many of them can be external callers depends on the programming of the system.
d Replace the handset to leave the conference.
45BusinessPhone – Ericsson Dialog 4425 IP Vision
During Calls

Individual Hold

You have an ongoing conversation. Now you want to put the ongoing call on hold for a short while.
Line
ÕÔ Press the Line key.
Line
ÖÔ Press again to retake the call that has been put on hold.
Line ÕÔ Press the Line key.
The call can be picked up on your extension within one minute, or if not it will recall on your extension.

Common Hold

d Replace the handset.
The call can be picked up on any extension within one minute, or if not it will recall on the holding extension.
Line
ÖÔ Press again to retake the call that has been put on hold.
Or:
Pick-up on another extension:
z Enter the extension number that put the call on hold.
6 Press.
BusinessPhone – Ericsson Dialog 4425 IP Vision46

Send Message

To send a message to an extension when you receive busy tone or get no answer.

Callback message

To send a Call Me message.
9# Press to send.

Voice message

To send a Voice message.
99 Press and speak.
* Press to play-back and listen to your recording.
9 Press and speak to re-record.
# Press to send.
During Calls
47BusinessPhone – Ericsson Dialog 4425 IP Vision

Call Forwarding

Call Forwarding
When you are not available to take calls or decide to answer your calls on another extension, it is useful to forward your calls to an alternate answering position. The alternate answering position can either be a pre-programmed one (Diversion when your extension is
not active and a common one for: Fixed Diversion, Diversion when there is no answer and Diversion when your extension is busy) or
an individual one.
If you urgently need to talk to someone who has forwarded his calls, the system is also equipped with a bypass function.
Depending on the type of diversion, you are also able to record your Personal Greeting for your mailbox, see section “Change your
Personal Greeting” on page 64.
Note: You can still make calls as usual.

Diversion when there is no answer

If you are not available to answer incoming calls (internal or external), your system administrator can program your extension to automatically divert calls to a pre-programmed diversion address after a certain amount of time (default time: 15 seconds).

Diversion when your extension is busy

If your extension is busy and you receive an incoming call (internal or external), your system administrator can program your extension to automatically divert the call to a pre-programmed diversion address.
BusinessPhone – Ericsson Dialog 4425 IP Vision48
Call Forwarding

Diversion when your extension is not active

If your extension is not active (logged off) your system administrator can program it to automatically divert calls to a pre-programmed diversion address.

Fixed Diversion

This function directs your calls to a pre-programmed answering position (e.g. secretary).

Activate Fixed Diversion

*21# Press activate diversion.
The displays shows:
Settings CallList Contacts
O
+5
DIVERSION 9318-> 202 9318
Log off Absence

Cancel diversion

#21# Press to cancel diversion.

Individual Diversion

This feature gives you the possibility to divert your calls to internal and external positions, e.g. to any directory number, a colleague’s extension, an external number or a common abbreviated number (e.g. your car telephone).
CorpDirectory Web
12:46 12 Mar 2004 CHRISTOPH SMITH
v
49BusinessPhone – Ericsson Dialog 4425 IP Vision
Call Forwarding

Program and activate Internal Diversion

Absence Press (see display).
The displays shows:
Settings CallList Contacts
Absence
Follow-me External Follow-me Absence reason
Exit
FE
CorpDirectory Web
12:46 12 Mar 2004
Select
Eor F Press (see display).
Repeat until the Follow-me menu is framed.
Select Press (see display).
z OK Enter the answering position number and press (see display).
The displays shows:
Settings CallList Contacts
O
+5
FOLLOW ME 9318-> 202 9318
Log off Absence

Cancel Internal Diversion

CorpDirectory Web
12:46 12 Mar 2004 CHRISTOPH SMITH
v
Absence Press (see display).
Eor F Press (see display).
Repeat until the Follow-me menu is framed.
Select Press (see display).
Deactivate Press to deactivate (see display).
BusinessPhone – Ericsson Dialog 4425 IP Vision50

Program and activate External Diversion

To set a new Individual External Diversion address:
Note: To use the external diversion function, your extension has to be authorized by the system administrator.
Absence Press (see display).
Call Forwarding
Eor F Press (see display).
Repeat until the External Follow-me menu is framed
Settings CallList Contacts
Absence
Follow-me External Follow-me Absence reason
Exit
FE
CorpDirectory Web
12:46 12 Mar 2004
Select
Select Press (see display).
z OK Enter the digit or digits to get an external line and enter the
external number and press (see display).
The displays shows:
Settings CallList Contacts
O
+5
DIVERSION 9318->EXTERNAL 9318
Log off Absence
CorpDirectory Web
12:46 12 Mar 2004 CHRISTOPH SMITH
v
51BusinessPhone – Ericsson Dialog 4425 IP Vision
Call Forwarding

Cancel External Diversion

Absence Press (see display).
Eor F Press (see display).
Repeat until the External Follow-me menu is framed.
Select Press (see display).
Deactivate Press to deactivate (see display).

Re-activate External Diversion

Divert your calls to an external position.
*22*# Press to activate the programmed External Diversion.
You can make outgoing calls as usual. A special dial tone reminds you that call forwarding is active.
í Press.
BusinessPhone – Ericsson Dialog 4425 IP Vision52

Follow-me

If you are in another room, you can still answer your calls by forwarding them to where you are. To activate Follow-me, Individual Diversion must be active on your telephone.

Activate Follow-me

Note: This procedure has to be executed from the telephone the calls are diverted to.
*21* Press.
z* Enter your extension number and press.
Call Forwarding
z# Enter the new diversion address and press.
Verification tone.
í Press to finish the procedure.

Cancel Follow-me

Follow-me and Individual Diversion can also be cancelled from the answering position.
#21* Press.
z# Enter your extension number and press.
Verification tone.
í Press to finish the procedure.
53BusinessPhone – Ericsson Dialog 4425 IP Vision
Call Forwarding

Bypass Call Forwarding

Bypass Call Forwarding allows you to call a specific extension even if Call Forwarding is activated on this extension.
Note: To use this function, your extension has to be authorized by the system administrator.
*60* Press.
z Enter extension number.
# Press.
You will be connected to the specified extension, regardless of which type of Call Forwarding the called extension has activated.
BusinessPhone – Ericsson Dialog 4425 IP Vision54

Absence Information

Absence Information
If you are not in the office for a certain period of time (e.g. meeting, vacation, lunch, illness), this feature allows you to inform your callers why you are absent. External callers will be routed to the operator who also has access to your absence info.
Note: When you have activated a diversion with a Personal Greeting, callers will receive this greeting even if you have activated the Absence Information, see section “Change
your Personal Greeting” on page 64.
You can inform your callers with:
1) Pre-defined texts
Enter the reason for your absence and the date and time of your return.
2) Voice information
Record a voice message and name the reason of your absence.
55BusinessPhone – Ericsson Dialog 4425 IP Vision
Absence Information

Enter information

Pre-defined texts

Absence Press (see display).
Eor F Press (see display).
Repeat until the Absence Reason menu is framed.
Select Press (see display).
The displays shows:
Settings CallList Contacts
Absence
Follow-me External Follow-me Absence reason
Exit
FE
CorpDirectory Web
12:46 12 Mar 2004
Select
Eor F Press until the desired absence type is framed (see display).
Select Press (see display).
z OK Enter the time or date of return (if required) and press (see
display).
The display shows the reason, and if entered, time/date of return.
Settings CallList Contacts
O
+ 5
4 MEETIBNG BACK 15:00 9318
Log off Absence
Pre-defined texts
CorpDirectory Web
12:46 12 Mar 2004 CHRISTOPH SMITH
v
Completing Info
Absent hour (00-23) minute (00-59) Trip month (01-12) day (01-31) Lunch back at, hour minute Meeting back at, hour minute Vacation back, month day Illness back, month day
BusinessPhone – Ericsson Dialog 4425 IP Vision56

Voice information

*23* Press to enter information mode.
9 Press and speak.
* Press to play-back and listen to your recording.
9 Press and speak to re-record.
# Press to activate.
í Press to finish the procedure.
Internal callers will hear the information via the handset or the loudspeaker. External callers will be routed to the operator who also has access to your absence info.
Note: You can dial your own extension number if you want to check your information.
Absence Information
57BusinessPhone – Ericsson Dialog 4425 IP Vision
Absence Information

Change information

Save

*23*# Press to deactivate and save for later use.
Information is passive.
í Press to finish the procedure.

Use saved information

When the information is switched off:
*23*# Press to activate saved info.
Information is active.
í Press to finish the procedure.

Erase information

Absence Press (see display).
Eor F Press (see display).
Select Press (see display).
Select Press (see display).
Repeat until the Absence Reason menu is framed.
The No Absence menu is framed.
The programmed information is erased.
BusinessPhone – Ericsson Dialog 4425 IP Vision58

Mailbox System

Mailbox System
While you are away from the office, callers can leave messages in your mailbox. You are also able to configure your mailbox with your personal greeting, see section “Change your Personal Greeting” on page 64.
The first time you enter the mailbox system (only possible from own extension), you might be requested to change your password if it is default (0000). See section “Change Password” on page 67 or follow the voice announcements.
Note: To use the mailbox system, your extension has to be authorized by the system administrator.

Activate the Mailbox

Divert your extension to the mailbox system.
*21* Press.
z Enter the number of the mailbox system.
Ask the system administrator for the defined mailbox system number.
# Press to activate the diversion.
Verification tone.
í Press to finish the procedure.
59BusinessPhone – Ericsson Dialog 4425 IP Vision
Mailbox System
Note: For daily use, it is recommended to ask your system administrator to define the mailbox system as your pre­programmed diversion address. Once this is defined, you only have to dial *21# to activate your mailbox.
The system administrator can also define whether or not the mailbox should be activated if you do not answer your phone after a certain time or if your extension is busy.

Deactivate the Mailbox

#21# Press.
Verification tone.
í Press to finish the procedure.
New incoming calls will be signalled on your phone again.
Note The mailbox is still active if is defined as pre­programmed diversion address for the feature Diversion
when there is no answer and Diversion when your extension is busy.
BusinessPhone – Ericsson Dialog 4425 IP Vision60
Mailbox System

Access the Mailbox

The following mailbox functions can be accessed from your own extension, any other internal extension or from an external position (e.g. mobile phone)
Listen to available messages
Change your personal greeting
Send messages
Set up Outcall (External) Notification (configuration dependent)
Change your password
If there is a new message waiting, the Message key lamp is flashing and you will hear a special dial tone after lifting the handset.
The displays shows:
Settings CallList Contacts
+5

Access the mailbox from your own extension

Message ÕÔ Press
Listen and follow the voice announcements in the main menu.
O
CorpDirectory Web
12:46 12 Mar 2004 CHRISTOPH SMITH 9318
Vv
Log off Absence
Note: Depending on the configuration, you might be asked for your password before you can enter your mailbox.
61BusinessPhone – Ericsson Dialog 4425 IP Vision
Mailbox System

Access the mailbox from any other extension

z Enter the directory number of the mailbox system.
Listen and follow the voice announcements in the main menu.
Access the mailbox from an external position (e.g. mobile phone)
z Enter the public number of your company. z Enter the directory number of the mailbox system.
Listen and follow the voice announcements in the main menu.

Listen to your Messages

Received messages are divided into the following three categories:
New messages (not heard); indicated by a flashing message led and a special dial tone.
Heard messages; indicated by a lighting message led and a special dial tone.
Stored messages; not indicated.
Note: Messages are deleted from the system after a certain time. Please ask your system administrator regarding this.
Access the mailbox.
(See chapter “Access the Mailbox” on page 61.) Listen and follow the voice announcements in the main menu.
1 Select to listen to available messages
Note: If there are no messages in your mailbox, the option to listen to your messages will not be available.
z Select one of the three message categories (new, heard,
stored).
Listen to your messages and follow the voice announcements in the dedicated menu.
play message again
forward a message
get date and time info
BusinessPhone – Ericsson Dialog 4425 IP Vision62
pause during play
play previous message
store message
play next message
erase message
Note: Voice messages will be heard. “Call me” messages will call the sender (these messages cannot be stored).
í Press to finish the procedure.

Forward a Voice Message

A copy of your received voice messages (in the individual mailbox) can be forwarded to other mailbox numbers (individual or common). When you forward a voice message (heard or stored) to an individual mailbox, the mailbox number is the same as the extension number.
Note: The forwarded message is a copy, i.e. it can be deleted without deleting the original message.
There are no distribution list numbers available. Forwarding the same message to more than one mailbox must be done in single operations.
Mailbox System
63BusinessPhone – Ericsson Dialog 4425 IP Vision
Mailbox System

Change your Personal Greeting

Depending on the type of call diversion to the mailbox, you can leave three different personal greetings for the caller. You can activate a diversion when a caller receives busy tone, when there is no answer, or you can activate a fixed or individual diversion for all your calls.
Access the mailbox.
(See chapter “Access the Mailbox” on page 61.) Listen and follow the voice announcements in the main menu.
2 Select to change your Personal Greeting.
z Select the desired diversion type
Listen and follow the dedicated voice announcements.
When you activate the diversion, the recorded greeting is played to the next caller.
í Press to finish the procedure.
Note: When you have activated a diversion with a Personal Greeting, callers will receive this greeting instead of your activated absence information.
BusinessPhone – Ericsson Dialog 4425 IP Vision64

Send Messages via your Mailbox

With this function, the mailbox system allows you to record and send messages from your mailbox to any other internal mailbox without calling the respective mailbox owner. A recorded message can either be sent to one or to multiple mailboxes.
Note: There are no distribution list numbers available. Sending the same message to more than one mailbox must be done in single operations.
Access the mailbox.
(See chapter “Access the Mailbox” on page 61.) Listen and follow the voice announcements in the main menu.
3 Select to record and send messages.
Listen and follow the dedicated voice announcements.
Messages can be heard or re-recorded before they are sent to a mailbox.
Note: A message can also be sent during a call, see “Send
Message” on page 47.
Mailbox System

Outcall (External) Notification

With this function, the message system can notify you when new voice messages arrive. You can specify an external number where you will be called at a pre-programmed time or as soon as a new message arrives.
Note: This feature may be restricted or not available. Ask the system administrator for the availability and more information.
You can be notified in two different ways (depending on the programming of the system):
Notification with mailbox access: You acknowledge the notification via your password (has to differ from the default value 0000). See section “Change
Password” on page 67 to select a new password. You have full
access to the mailbox system.
65BusinessPhone – Ericsson Dialog 4425 IP Vision
Mailbox System
Notification without mailbox access: You get a short voice announcement informing you that someone has left a message for you. You acknowledge the notification by pressing any key. You have to call back the mailbox system to retrieve the message.
Note: If you do not acknowledge the notification within the pre-programmed time, the connection is cancelled and repeated later (ask the system administrator for the programmed number of notification attempts).
Access the mailbox.
(See chapter “Access the Mailbox” on page 61.) Listen and follow the voice announcements in the main menu.
4 Select to set up outcall notification.
Listen and follow the dedicated voice announcements.
You can program the external notification number, the notification time and activate/deactivate the function. The external number (including the digit(s) for external line access) can consist of up to 24 digits. The time is entered in 24h-format, e.g. 2030 for half past eight with values automatically set to even quarters, i.e. 2013 will be 2015.
Note: The notification number and time must be programmed before you activate the notification.
í Press to finish the procedure.
BusinessPhone – Ericsson Dialog 4425 IP Vision66

Change Password

Change the password via your mailbox

Access the mailbox.
(See chapter “Access the Mailbox” on page 61.) Listen and follow the voice announcements in the main menu.
5 Select to change the password.
Listen and follow the dedicated voice announcements.
í Press to finish the procedure.
Note The password can also be changed without accessing the mailbox by using the procedure “Change
Password” on page 67.

Change the password via the telephone

#*72* Press to select a new password.
Mailbox System
z
Enter your present password.
The default password is 0000.
* Press.
z Enter your new password.
# Press.
Verification tone.
í Press to finish the procedure.
67BusinessPhone – Ericsson Dialog 4425 IP Vision
Mailbox System

Dictaphone Function

If you want to record and retrieve personal voice messages you, can use the Dictaphone function. A Dictaphone message is treated as a normal message. For information on how to retrieve Dictaphone messages, see section “Listen to your Messages” on page 62.

Record message

To start the recording:
u Lift the handset. *58# Press and record your message.
The maximum recording time is four minutes and 15 seconds.
Select options below:
* Press to play-back.
9 Press and speak to re-record.
# Press to stop the recording and save the message.
í Press to finish the procedure.
BusinessPhone – Ericsson Dialog 4425 IP Vision68

Contacts (Phone Book)

Contacts (Phone Book)
You can store your most frequently used numbers in Contacts (Dialog 4425 v.2) or in your phone. The Contacts (PhoneBook) can be stored centrally on a server. For details please ask your system administrator.
There are a number of ways to add numbers and names into your phone:
1 Enter the name and number by using the digits 0-9 on the
keypad, in the same way as with a mobile phone.
PhoneBook (Dialog 4425 v.1) locally in
2 Add an incoming call from the Call List into
(
PhoneBook).
3 From a PC browse into the phone using a standard web
browser and enter the name and number.
See section “Web Server” on page 112.
4 From the PC application “My Dialog 4000 Contacts” you
can add your Microsoft in your phone (Dialog 4425 v. 2 phone only).
See section “Add Microsoft Outlook Contacts” on page 110.
®
Outlook® contacts to Contacts
Contacts
Ç Select the Contacts (PhoneBook) tab with the Navigation
keys (see display).
The Contacts (PhoneBook) menu is displayed.
Settings CallList Contacts
Dial name Edit Delete Add
Exit
FE
CorpDirectory Web
Select
69BusinessPhone – Ericsson Dialog 4425 IP Vision
Contacts (Phone Book)
For E Press to choose a menu option (see display).
Select Press (see display).

Dial Name

You can call someone by pressing the first character(s) of a name and then scroll the name list to search for the name and number.
Option 1:
2- 9 Press and hold for 1 second.
Up to five Phone Book entries starting with the same letter as the letter above the key are displayed.
Call Press to make the call (see display).
Or:
F or E Press to scroll the list (see display).
Note: If you press and hold the key 2 for more than a second, up to five entries starting with A are displayed. If the search result comprises more than five entries, use
the
F or E menu key to scroll the list.
BusinessPhone – Ericsson Dialog 4425 IP Vision70
Option 2:
Contacts (Phone Book)
Ç Select the Contacts (PhoneBook) tab with the Navigation
keys (see display).
Select Press (see display).
Settings CallList Contacts
Dial name
Enter name
Exit Search
CorpDirectory Web
z Press the key with the corresponding letter until the initial
letter of the name is displayed.
Search Press (see display).
For E Press to scroll the list (see display).
Call Press to make the call (see display).
The first name beginning with the selected character is displayed.

Add a name and number to Contacts (Phone Book)

There are several ways to add number and names to the Phone Book:
Using the keypad (0-9), see section “Write Text” on page 90.
Adding a Call List entry to the Phone Book, see section “Call
List” on page 37.
Browse the telephone using a standard web browser and enter the name and number.
The following text describes how to enter a name and number with the Phone Book menu and the keypad.
71BusinessPhone – Ericsson Dialog 4425 IP Vision
Contacts (Phone Book)
Ç Select the Contacts (PhoneBook) tab with the Navigation
keys (see display).
E Press to mark the Add option (see display).
Select Press (see display).
Settings CallList Contacts
Add
Enter name:
Exit
CorpDirectory Web
z Save Enter the name and press (see display).
Settings CallList Contacts
Add
Enter number:
Exit
CorpDirectory Web
z Save Enter the number and press (see display).
Settings CallList Contacts
Add
BROWN JANE 4736
Edit OK
CorpDirectory Web
OK Press to save (see display).
Edit Press to edit the name and number again (see display).
The name and number are stored in the Phone Book.
Or:
BusinessPhone – Ericsson Dialog 4425 IP Vision72
Contacts (Phone Book)

Edit a name and number in Contacts (PhoneBook)

Ç Select the Contacts (PhoneBook) tab with the Navigation
keys (see display).
E Press to mark the Edit option (see display).
Select Press (see display).
Settings CallList Contacts
Edit
Enter name: Br
Exit Erase Search
CorpDirectory Web
z Search Enter the first character(s) of the name and press
(see display).
A list with up to five entries appears. The first name beginning with the selected characters is marked. To correct a typing error, just press Erase.
For E Press to scroll the list (see display).
When the entry is found and marked with a frame:
Select Press to select the marked name (see display).
The Edit menu opens.
Settings CallList Contacts
Edit
BROWN JANE 4736
CorpDirectory Web
Exit
Edit Press (see display).
Settings CallList Contacts
Edit
BROWN JANE 4736
Exit Number Erase Save
Erase Press multiple times to erase the name (see display).
Each time you press the Erase menu key, one character is deleted.
FE
CorpDirectory Web
Edit
73BusinessPhone – Ericsson Dialog 4425 IP Vision
Contacts (Phone Book)
z Save Enter the new name completely and press (see display).
Number Press (see display).
Erase Press multiple times to erase the number (see display).
The cursor moves to the end of the number.
Each time you press the Erase menu key, one digit is deleted.
z Save Change the number and press (see display).
OK Press to save (see display).
Edit Press to edit the name and number again (see display).
The edited name and number are stored in the Phone Book.
Or:
BusinessPhone – Ericsson Dialog 4425 IP Vision74
Contacts (Phone Book)

Delete a name and number in Contacts (PhoneBook)

Ç Select the Contacts (PhoneBook) tab with the Navigation
keys (see display).
E Press (see display).
Press until Delete is marked in the display.
Select Press (see display).
Settings CallList Contacts
Delete
Enter name:
Exit Search
CorpDirectory Web
z Search Enter the first character(s) of the name and press (see
display).
A list with up to five entries appears. The first name beginning with the selected characters is marked.
For E Press to scroll the list (see display).
When the entry is found and marked with a frame:
Delete Press (see display).
OK Press to delete the name and number (see display).
The name and number that will be deleted are shown in the display.
The name and number is deleted from the Phone Book.
Or:
Cancel Press to abort (see display).
75BusinessPhone – Ericsson Dialog 4425 IP Vision

System Phonebook

System Phonebook
Compared to the “Contacts (Phone Book)” on page 69, which is an IP phone function, the System Phonebook is stored in the BusinessPhone the system.
The System Phonebook covers internal directory numbers as well as external common abbreviated numbers.
As the System Phonebook is available for several telephone types the access as well as the navigation within the Phonebook is kept generic which means it will be controlled via the normal keypad.

Use the System Phonebook

*0# Press to search for internal directory numbers
Or:
#0* Press to search for common abbreviated numbers

To exit the System Phonebook

í Press to exit
BusinessPhone – Ericsson Dialog 4425 IP Vision76

Make a Call

System Phonebook
¿ Enter the first letter(s) of the name.
When pressing a key, the first available character on that specific key is displayed. To get the following characters, press the key repeatedly. Key 0 and 1 contain special characters. The marked character is selected after a time-out (3 seconds) or when another key is pressed.
Note: In order to step through the whole System Phonebook, you can start the search function immediately without entering the first letter(s) of the name.
# Press to activate the search function

Search routine was successful

The first entry which matches with your entered letter(s) will be displayed.
0 Press to scroll forward in the list
Or:
* Press to scroll backward in the list
By reaching the beginning or the end of the list a short beep tone will be sent.
Line
ÕÔ Press to call the desired list entry

Search routine was not successful

If no entry fulfils the search criteria, the display shows:
SORRY - NO SUCH NAME”.
1 Press to start a new search
77BusinessPhone – Ericsson Dialog 4425 IP Vision

Group Features

Group Features
When you are working together in a team the following group facilities can be very useful.

Key system

With this function, all (or selected) external lines are represented by pre-programmed keys on all phones. For each external line, a Function key has to be programmed. Which means that you are able to monitor the state of traffic for every programmed external line (e.g. free, busy). You can also establish an external call by pressing the External Line key.

Answer an external call

To answer an external call, just press the flashing key. (Depending on the programming of the system, an incoming external call will be announced with a flashing Line key and a ringing signal.)
External Line ÖÔ Press (pre-programmed).
Speech connection with the caller.

Make an external call

To initiate an external call, just press the External Line key. The external line will be seized automatically.
External Line Ô Press a free Line key (pre-programmed).
z Enter the desired number.
If you make external calls in this way, you do not have to dial the digit(s) for external call access first.
BusinessPhone – Ericsson Dialog 4425 IP Vision78

Supervision/Telephone Attendance

A Function key can also be programmed for Supervision and handling calls for a group of extensions. If a Supervision/ Attendance key is programmed on your telephone, you are able to call the other group members or answer incoming calls for the group by pressing the key and monitor the activity of other extensions (free, busy, called).

Traffic situation

Michael ÕÔ Ongoing conversation (lamp is on). Michael Ô Free extension (lamp is off). Michael ÖÔ The extension is called (flashing lamp).

Pick-up calls for the group

Your colleague’s extension is indicated on your phone by a pre-programmed key.
Group Features
Michael ÖÔ Press to answer the calls directly (pre-programmed).
A flashing lamp beside the key indicates an incoming call.

Call a group-member

Michael Ô Press to make a call (pre-programmed).
Note: If the key is flashing, you will automatically pick-up your colleague’s ongoing call.
79BusinessPhone – Ericsson Dialog 4425 IP Vision
Group Features

Group Call-pick-up

In a Pick-up group, any member can answer any individual call to group members. You answer a call to the group by dialling a special answering number. Please ask your system administrator for the configured number.
z Enter the group Call-pick-up code.

Common Bell

The Common Bell function allows all extensions of the system (operator included) to pick-up the call from an extension that has been predefined as a Common Bell extension.
z Enter the Common Bell pick-up code.
Please ask your system administrator for the Common Bell pick-up code.
If two or more extensions simultaneously attempt to answer a call from the Common Bell extension, only the first extension will pick it up. The other extensions will receive the number unobtainable tone. This will also happen if you dial the Common Bell pick-up code and there are no calls waiting at the Common Bell extension.
Note: You can also program the Common Bell code on a Function key.

Group Hunting

Your telephone can be included in one or several hunt groups. In a hunt group all members are represented with one common directory number. 16 hunt groups can be programmed, each containing 1 to 20 members. A member can be either an extension number, an operator console or a fictive number. Please ask your system administrator if you require this function.
Note: The number of cordless extensions in a hunt group are limited to eight (including Tandem configurations).
BusinessPhone – Ericsson Dialog 4425 IP Vision80
To log in to one hunt group:
*28* Press.
Group Features
Incoming calls to the hunt group are directed to free extensions in the group. The hunt order within the group can be changed to suit your needs. If all members of the hunt group are busy, an incoming call is being queued. If no one answers this call before the programmed time, the call is forwarded to the programmed answering position (e.g. operator).
Note: If all members in a hunt group are busy, the Callback or Intrusion function is not available.

Log in

Before you can answer group hunting calls, you must log in.
í Press to finish the procedure.
To log into all hunt groups:
*28* Press.
í Press to finish the procedure.
z Enter the hunt group code.
Please ask your system administrator for the configured number.
# Press.
Verification tone.
Verification tone.
*# Press.

Answer calls

Answer Group Hunting calls in the normal way.
81BusinessPhone – Ericsson Dialog 4425 IP Vision
Group Features
To log out from one specific hunt group:
#28* Press.

Log out

z Enter the hunt group code.
# Press.
To log out from all hunt groups:
#28**# Press.
Please ask your system administrator for the configured number.
The display shows:
Settings CallList Contacts
O
+5
PBX . GROUP LOGGED OUT 9318
Log off Absence 1 Missed
CorpDirectory Web
12:46 12 Mar 2004 CHRISTOPH SMITH
v
BusinessPhone – Ericsson Dialog 4425 IP Vision82

Other Useful Features

Other Useful Features
By using these features your productivity will be increased, e.g. you can set reminders for important meetings, place the cost for external calls on separate accounts, listen to music via the loudspeaker and much more...

Tandem configuration

The Tandem configuration is a unit, consisting of two telephones using the same directory number. One of the telephones is defined as the primary and the other one as the secondary. This function enhances the communication for users that, for example, have a wired phone on their desk (the primary telephone) and need to be mobile within their company’s building with their own portable (the secondary telephone). Basically the Tandem configuration works as follows:

To activate the Tandem configuration

*28# Press to log on the secondary telephone.
í Press to finish the procedure.
The display shows:
Settings CallList Contacts
O
+5
SECOND USER LOGGED ON 9318
Log off Absence 1 Missed
CorpDirectory Web
12:46 12 Mar 2004 CHRISTOPH SMITH
v
83BusinessPhone – Ericsson Dialog 4425 IP Vision
Other Useful Features
Line Ô Press.
For incoming calls:
Both telephones are treated as 1 single extension
For outgoing calls:
Both telephones are treated as 2 separate extensions

To deactivate the Tandem configuration

#28# Press to log off the secondary telephone.
For incoming calls:
•The secondary telephone cannot be called and the primary telephone works as a normal stand-alone telephone.
For outgoing calls:
Both telephones are treated as 2 separate extensions

Transferring a call between members of a Tandem unit

.
.
.
z Enter own directory number.
í Press to finish the procedure.
BusinessPhone – Ericsson Dialog 4425 IP Vision84

Reminder

The phone can be set to remind you at any time within the next 24 hours (multiple settings are allowed).
*32* Press.
Other Useful Features
z# Enter Reminder time and press.
(00-23) hour + (00-59) minute. When the time is reached your phone rings with recall signal.
Note: If you receive busy tone, your extension does not have the authority to set a Reminder.
í Press to finish programming.
When the Reminder time is reached, your phone rings with recall signal.

Cancel Reminder

#32# Enter to cancel all settings.
í Press to finish the procedure.
85BusinessPhone – Ericsson Dialog 4425 IP Vision
Other Useful Features

Doorphone

The Doorphone is used to monitor the admission to your company, i.e you can open the doorlock from your phone.

Answering Doorphone calls

u Lift the handset.
You will be in speech connection with the calling party.

Opening of the doorlock

After you have answered the Doorphone, you can open the door making an inquiry to the door-opener’s directory number.
Line
ÖÔ Press.
z
Enter the door-opener´s directory number.
Please ask your system administrator for the number.
Note: You can also program the door-opener’s directory number as a Common Abbreviated Number or a Function key.
BusinessPhone – Ericsson Dialog 4425 IP Vision86

Direct Inward System Access (DISA)

If you are working externally and you have the need to make business calls, call your company and use the company PBX to make an external call to the desired party. You just pay the costs for the phone call to your company. The other costs will automatically be placed on your extension number or on a special project.
Note: To activate this function, you have to change the default Password from 0000 to a personal one. Which code to use and how to change it, see section “Change
Password” on page 67.
You can also divert calls from your office extension to your external position, see section “Call Forwarding” on page 48. During the procedure you will be prompted for your Password.
z Enter the public number of your company.
Other Useful Features
z Followed by the DISA number.
Ask the system administrator for the defined DISA number.
Note: If you want to register the call on an Account Number, you should use the Account Number procedure before you enter the external number, see section “Account
Number” on page 88.
z Enter the external number.
Or:
Use the External Diversion function.
Procedure, see section “Call Forwarding” on page 48.
Note: If you program a new diversion address, remember to reset it when you return to your office.
87BusinessPhone – Ericsson Dialog 4425 IP Vision
Other Useful Features

Account Number

An Account Number can be entered to debit telephone costs to different accounts. Depending on the system configuration the Account Number has to be entered from a Verified Account Number list (predefined) or you can invent an own Account Number. The following prerequisites apply:
With the Verified Account Number you can restrict the making of external calls (not a specific number or area), so everyone who is allowed to make external calls will receive an Account Number which has to be used each time he/she wants to make an external call.
Verified Account Numbers contain up to 10 digits.
Own Account Numbers contain up to 15 digits.
The Account Numbers can also be used via the DISA function, see section “Direct Inward System Access (DISA)” on page 87.

Verified or own Account Number

Before an outgoing call:
*9* Press.
# Enter Account Number and press.
z
z
Valid digits 0-9. Internal dial tone. Make the external call.

DTMF Tones

The DTMF function - also known as Suffix Dialling - is used to control answering machines or any other telecommunication devices. This function is permanently active during a call.
Make an internal or external call to reach the desired device.
When your call is answered you can continue to dial digits which will be sent as DTMF digits (tone signals) to the called device in order to activate the desired functions.
BusinessPhone – Ericsson Dialog 4425 IP Vision88
Other Useful Features

Least Cost Routing

Least Cost Routing (LCR) automatically selects the cheapest way to establish the connection to the desired external number. Please ask your system administrator if this function is installed in your system.
If the extension has been configured to use LCR, each external call will be analysed and the cheapest way will be selected.

Use Least Cost Routing

0z Enter the digit(s) for external line access and the the desired
public number.
The usual way of making an outgoing external call.
Note: Which digit to press for external line access depends on the configuration of the system.

Calling Least Cost Routing

If LCR has been installed in your system, but your extension is not configured to use it automatically, you also have the opportunity to get the cheapest connection by dialling the LCR code before you dial an external number.
z Enter the LCR code.
Please ask your system administrator for the LCR code.
0z Enter the digit(s) for external line access and the the desired
public number.
Note: Which digit to press for external line access depends
on the configuration of the system.
You can also program the LCR code on a Function key.
89BusinessPhone – Ericsson Dialog 4425 IP Vision

Write Text

Write Text
It is necessary to write text, e.g. when you want to add an entry to the integrated telephone directory.
Select characters by pressing digits repeatedly.
Additional, the available characters of a key are displayed below the name and number:
Settings CallList Contacts
Add
Enter name:
Example:
BROWN JANE
J K L 5
Exit Erase Save
Note: If the word to enter contains a digit, the digit can be created by pressing the digit key for more than 1 second.
CorpDirectory Web
5 Press a digit.
1time result J 2times result K 3times result L 4times result 5
Note: Key
1 is reserved for special characters.
* Press to toggle between upper and lower case.
ì Press the Volume Up key to enter the character.
Moves cursor to next position. Use also for space.
ì Press the Volume Down key as backspace to erase incorrect
entry.
BusinessPhone – Ericsson Dialog 4425 IP Vision90
Example:
Write Text
444ì Enter the first character code, followed by the Volume Up
key.
66ì This sequence - numbers always followed by the Volume Up
key - gives the word IN_ .
Note: You can also write the following characters:
? -., !: /# *
* Press repeatedly.
91BusinessPhone – Ericsson Dialog 4425 IP Vision

Settings

Settings
In order to satisfy your personal needs, the BusinessPhone Communication Platform and your IP telephone are equipped with many options for an individual configuration.
The following settings and programmable functions are available when you have logged on to your IP telephone:
Programmable Keys
Ring Character
•Time & Date
Language
•Display Contrast
Display Contrast (Dialog 4425 v. 2 only)
Log Off Restriction
Option Unit (can be selected only if an Option Unit is connected)
Hearing Level
Display the network settings
When you select a setting on the left side, the display will show additional information, for example:
Settings CallList Contacts
Programmable Keys Ring Character Time & Date Language Display Contrast
Exit
FE
BusinessPhone – Ericsson Dialog 4425 IP Vision92
CorpDirectory Web
Select
Settings menu options:
Exit To return to the previous menu.
F or E Press to browse through the menus (see display).
Settings
Select Press to select the menu option marked on the left side of the
Save Press to save a setting (see display).
Cancel Press to abort the process (see display).
display (see display).
93BusinessPhone – Ericsson Dialog 4425 IP Vision
Settings

Programmable Keys

If you frequently use certain functions or call certain numbers, you may store them on the programmable keys of your telephone. Stored numbers can consist of a maximum of 24 digits. To use the function or call the number, just press the key.
Note To allocate a Supervision function to a programmable key please contact your system administrator.
Settings Select with the navigation keys (see display).
Select Press to select Programmable Keys (see display).
The programmable keys format menu is displayed.
Settings CallList Contacts
Programmable Keys
Press the key to program
Exit
CorpDirectory Web
Ô Press the desired programmable key.
Note: The Message and Line key are pre-defined and cannot be used as programmable keys.
If a Supervision function has been programmed by the system administrator, the key can not be programmed by you and the display shows.
Settings CallList Contacts
Programmable Keys
MNS key: 202
Cannot be changed
Back
If the key has been programmed previously by you, the function or telephone number programmed is shown in the display.
Settings CallList Contacts
Programmable Keys
Current number:
Enter new number: 0
Cancel Erase Save
CorpDirectory Web
CorpDirectory Web
BusinessPhone – Ericsson Dialog 4425 IP Vision94
*z# Enter a function code (4 digits).
Save Press to store the code (see display).
Exit Press to return to the previous menu (see display).
Note: If you want to delete the last entered digit, press Erase once. If you want to delete the complete number, press Erase until no number is displayed.
Exit Press again to exit to the settings menu (see display).

Ring Character

There are 10 different programmable ringing signal characters on your telephone, each corresponding to a digit between 0 and 9.
Settings Select with the navigation keys (see display).
E Press to display the Ring Character menu (see display).
Settings
Select Press to select ring character (see display).
The ring character menu is displayed.
Settings CallList Contacts
Ring Character
Current ring character: 5
Enter new character (0-9): 8
Cancel Save
CorpDirectory Web
z Press the corresponding digit (0-9).
The telephone rings with the chosen character.
Save Press to store the character and return to the previous menu
Cancel Press to abort the process without saving (see display).
Exit Press to return to the previous menu (see display).
(see display).
95BusinessPhone – Ericsson Dialog 4425 IP Vision
Settings

Time and Date

The time and date is updated by the exchange automatically. You can only set the date and time format.
Note: The Time and Date functions require certain installation options. If you are unable to change the time and date format please contact your system administrator.

To set the time format

Settings Select with the navigation keys (see display).
E Press to mark the Time & Date menu (see display).
Select Press to open the menu (see display).
The Time Format menu is displayed.
Settings CallList Contacts
Time & Date
Time Format Date Format Time Date
Exit
FE
CorpDirectory Web
Select Press to select Time Format (see display).
Two time formats are available: 24 hour mode and 12 hour mode.
Settings CallList Contacts
Time Format
s 24 hour r 12 hour
Cancel
FE
CorpDirectory Web
Select
Select
BusinessPhone – Ericsson Dialog 4425 IP Vision96
F Press to change the time format (see display).
Select Press to select the highlighted format (see display).

To set the date format

Settings Select with the navigation keys (see display).
E Press to mark the Time & Date menu (see display).
Select Press to open the menu (see display).
E Press to mark the Date Format option (see display).
Settings
Settings CallList Contacts
Date Format
r 28 07 2003 s 28 Jul 2003 r Mo 28 Jul 2003 r 030728
Cancel
FE
CorpDirectory Web
Select
F or E Press to browse through the different formats (see display).
Select Press to select the highlighted format (see display).
Exit Press to return to the previous menu (see display).
97BusinessPhone – Ericsson Dialog 4425 IP Vision
Settings

Language

Note: If this function is not available, please contact your system administrator.
To change the language:
Settings Select with the navigation keys (see display).
E Press to mark the Language menu (see display).
Select Press to display the Language menu (see display).
Settings CallList Contacts
Language
Menus Input
Exit
FE
CorpDirectory Web
Select
Select Press to select the Display Menus option (see display).
The language format menu is displayed, showing the available languages, for example:
Settings CallList Contacts
Menus
English Francais Deutsch Espanol
Exit
FE
CorpDirectory Web
Select
F or E Press to browse through the different language settings
(see display).
Select Press to select the marked language (see display).
Exit Press to return to the previous menu (see display).
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Display contrast

The display contrast can be changed.

Change the contrast on the display

Settings Select Settings in the top menu (see display).
Settings
Eor F Press (see display).
Repeat until the Display Contrast menu is framed.
Select Press (see display).
-or+ Press to decrease or increase the contrast (see display).
Save Press to store the contrast level (see display).
Exit Press to return to the previous menu (see display).
The displays shows:
Settings CallList Contacts
Display Contrast
Cancel - +
Note: The menu key Cancel can be used to leave the menu without saving the changes.
or.
CorpDirectory Web
Æ Press to return to idle mode.
99BusinessPhone – Ericsson Dialog 4425 IP Vision
Settings

Backlight

(Dialog 4425 v. 2 phone only).
The display backlight level can be changed.

Change the backlight level on the display

Settings Select Settings in the top menu (see display).
Eor F Press (see display).
Repeat until the Display Backlight menu is framed.
Select Press (see display).
-or+ Press to decrease or increase the contrast (see display).
Save Press to store the contrast level (see display).
Exit Press to return to the previous menu (see display).
The displays shows:
Settings CallList Contacts
Backlight
Cancel - +
Note: The menu key Cancel can be used to leave the menu without saving the changes.
or.
CorpDirectory Web
Æ Press to return to idle mode.
BusinessPhone – Ericsson Dialog 4425 IP Vision100
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