Ericsson 4425 User Manual

Ericsson Dialog 4425 IP Vision

BusinessPhone Communication Platform

User Guide

Cover Page Graphic

Place the graphic directly on the page, do not care about putting it in the text flow. Select Graphics > Properties and make the following settings:

• Width: 15,4 cm (Important!)

• Height: 11,2 cm (May be smaller)

• Top: 5,3 cm (Important!)

• Left: -0,3 cm (Important!)

This text should then be hidden.

EN/LZTBS 180 345 R2A

BusinessPhone – Ericsson Dialog 4425 IP Vision2

Table of Contents

Welcome ..........................................................4

Description ....................................................... 8

Start the Phone – Log On/Off ......................... 19

Incoming Calls ............................................... 28

Outgoing Calls ...............................................30

Call List ..........................................................37

During Calls ....................................................42

Call Forwarding .............................................. 48

Absence Information ...................................... 55

Mailbox System .............................................. 59

Contacts (Phone Book) ..................................69

System Phonebook ........................................ 76

Group Features .............................................. 78

Other Useful Features ..................................... 83

Write Text .......................................................90

Settings ..........................................................92

Accessories .................................................106

Add Microsoft Outlook Contacts .................. 110

Web Server .................................................. 112

Corporate Directory ...................................... 122

Web .............................................................124

WAP Services ..............................................126

Useful Hints .................................................. 131

Installation ....................................................132

Troubleshooting ............................................ 144

Glossary ....................................................... 145

Index ............................................................ 147

Tab le of Co nt en ts

3BusinessPhone – Ericsson Dialog 4425 IP Vision

Welcome

Welcome to the User Guide for the Dialog 4425 IP Vision in the BusinessPhone Communication Platform from Ericsson. The BusinessPhone Communication Platform consists of BusinessPhone Compact, BusinessPhone 50, BusinessPhone 128i and BusinessPhone 250.

The features described in this User Guide are related to version 8.0 or higher of the BusinessPhone Communication Platform. Some might not work in earlier versions of the system and/or might be protected by a hardware dongle that has to be bought separately.

The User Guide describes the facilities of the BusinessPhone Communication Platform and the Ericsson Dialog 4425 IP Vision with a default programming. There may be some differences in the way your phone is programmed. Please consult your system administrator if you need further information.

Note: The Ericsson Dialog 4425 phone exists in two versions, i.e. version 1 and version 2. Underneath the telephone, version 1 is marked DBC 425 01 and version 2 is marked DBC 425 02. Check to see which version you are using.

The latest version of this User Guide can also be downloaded from:

http://www.ericsson.com/enterprise/

Note: Dialog 4425 IP Vision is an IP telephone conforming to the H.323 standard, i.e. it can only be used with a local area network (LAN) that supports this type of telephone.

The Dialog 4425 IP Vision supports the Dynamic Host Configuration Protocol (DHCP) for determination of IP addresses. If DHCP is not supported by the LAN, please contact your system administrator.

BusinessPhone – Ericsson Dialog 4425 IP Vision4

Welcome

Copyright

All rights reserved. No parts of this publication may be reproduced, stored in retrieval systems, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without prior written permission of the publisher except in accordance with the following terms.

If this publication is made available on Ericsson media, Ericsson gives its consent to downloading and printing copies of the content provided in this file only for private use and not for redistribution. No parts of this publication may be subject to alteration, modification or commercial use. Ericsson will not be liable for any damages arising from use of an illegal modified or altered publication.

Microsoft and Microsoft Outlook are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries/regions.

Warranty

ERICSSON MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Ericsson shall not be liable for errors contained herein nor for incidental or consequential damages in connection with the furnishing, performance or use of this material.

Declaration of Conformity

Hereby, Ericsson Enterprise AB, declares that this telephone is in conformity with the essential requirements and other relevant provisions of the R&TTE directive 1999/5/EC.

Details to be found at: http://www.ericsson.com/sdoc

5BusinessPhone – Ericsson Dialog 4425 IP Vision

Welcome

Important User Information

Safety instructions

Read these safety instructions before use!

Note: When using your telephone or connected

equipment, the following basic safety precautions should always be followed to reduce risk of fire, electrical shock and other personal injury.

• Follow instructions in the equipment's user guide or other documentation.

• Always install equipment in a location and environment for which it is designed.

• For mains powered telephones: Only operate with the mains power voltage indicated. If you are uncertain of the type of power supplied to the building, consult property management or your local power company.

• For mains powered telephones: Avoid placing the telephone's power cable where it can be exposed to mechanical pressure as this may damage the cable. If the power supply cord or plug is damaged, disconnect the product and contact qualified service personnel.

• Headsets used with this equipment must comply with EN/IEC 60950-1 and for Australia AS/NZS 60950: 2000.

• Do not make any changes or modifications to equipment without seeking approval from the party responsible for compliance. Unauthorized

• changes or modifications could void the user's authority to operate the equipment.

• Do not use the telephone to report a gas leak in the vicinity of the leak.

• Do not spill liquid of any kind on the product or use the equipment near water, for example, near a bathtub, washbowl, and kitchen sink, in a wet basement or near a swimming pool.

• Do not insert any object into equipment slots that is not part of the product or auxiliary product.

• Do not disassemble the product. Contact a qualified service agency when service or repair work is required.

• Do not use a telephone (other than cordless type) during an electrical storm.

BusinessPhone – Ericsson Dialog 4425 IP Vision6

Welcome

• The handset may attract and retain small metal objects in the earcap region.

The phone can be powered either from the LAN or from a 24 V AC/ AC plug-in power adapter.

• Only use applicable 24 V AC/AC plug-in adapters (power supplies) listed below or an adapter approved by your local reseller.

Ericsson product number Power rating Supplier Supplier product number

RES 141 312/1 20VA 230V/24V Toroid, Sweden HBP 90120

RES 141 314/1 20VA 230V/24V Toroid, Sweden HBP 90220 (for Great Britain,

RES 141 315/1 20VA 120V/24V Jameco, USA AC2410F1

Hong Kong, Singapore)

(model number ADU240100)

Disposal of the product

• Your product should not be placed in municipal waste. Please check local regulations for disposal of electronic products.

7BusinessPhone – Ericsson Dialog 4425 IP Vision

Description

1318

BusinessPhone – Ericsson Dialog 4425 IP Vision8

1Graphical display

320x80 pixels. Tilt able. See section “Display information” on page 12.

2 Display menu keys

The functions depend on the traffic state. When you are requested to (see display), press the required key to access the function.

3 Left Navigation key

To navigate one position to the left.

a. To navigate one step to the left in the top menu. See section

“Display information” on page 12.

b. On WAP pages; if you press this key for a short while, you will

return to the WAP home page. See section “Corporate

Directory” on page 122, “Web” on page 124 and “WAP Services” on page 126.

4Home

a. To return to home position (idle mode). When this key is

pressed, you always go to the home position, independent of which menu you are in.

b. On WAP pages; if you press this key for a short while, you will

return to the WAP home page. See section “Corporate

Directory” on page 122, “Web” on page 124 and “WAP Services” on page 126.

Description

5 Right Navigation key

To navigate one position to the right.

6Line

To initiate or receive calls.

7 Programmable keys

Storing numbers, program functions. Can be programmed as dial by name keys, function keys, etc. See section “Programmable

Keys” on page 94.

8Mute

• To switch the microphone on or off during a call. See section “Mute” on page 43.

• To switch off the ring signal in idle mode or when ringing. See section “Silent ringing” on page 103.

9 Loudspeaker on/off

To switch the loudspeaker on or off to enable handsfree connections. See section “During Calls” on page 42.

10 Headset key

See section “Headset (optional)” on page 107.

9BusinessPhone – Ericsson Dialog 4425 IP Vision

Description

11 Volume control

a. To adjust the ringing volume and the incoming speech volume

for the handset and loudspeaker.

b. Space/backspace in writing mode.

12 Clear

To disconnect calls or to clear the display in programming.

13 Microphone

14 Loudspeaker

15 Handset with hearing aid function

Please note: The handset may attract and retain small

metal objects in the earcap region.

16 Message

Message indication key. Press the key to retrieve the message. See section “Access the Mailbox” on page 61.

17 Pull-out leaf for quick access (optional)

See section “Pull-out Leaf (optional)” on page 109.

18 Designation card

Use the Designation Card Manager to make and print your own designation cards. The Designation Card Manager is included on the Telephone Toolbox CD for BusinessPhone Communication system which is part of the Quick Reference Guide.

19 Power adapter connection

See section “Install cables” on page 135.

20 Key Panel

The extra key panel has 17 programmable keys. Up to four panels can be connected. See section “Key panel” on page 106.

BusinessPhone – Ericsson Dialog 4425 IP Vision10

Description

Lamp indications

The key lamps on your telephone indicate with different signals the traffic state of the ongoing call or function.

ÕÔ ÖÔ ÕÔ

Extinguished lamp The function is not active.

Steady light

Rapidly flashing lamp

Light with short breaks Ongoing call.

The function is active, supervised extension or trunk is busy, heard message

An incoming call to a supervised extension, to a supervised trunk or to own extension, new message.

11BusinessPhone – Ericsson Dialog 4425 IP Vision

Description

Display information

The graphical display assists your actions on the phone with stepby-step instructions.

The fields in the display consists of the following information:

• The top area is the tab field, which is used to indicate the tab the user has selected by using the navigation keys.

• The middle area is divided into several fields, showing:

–the time and date

– the user name and the extension number,

– icons and a volume level bar

– the traffic state or the temperature (if a temperature sensor

is connected to the system)

– Called number and name for internal calls

– Called number for external calls

– Calling number and name for internal and external calls *)

– Instead of the Calling/Called name & number additional

information such as absence reason, diversion state etc. can be shown.

If the SOS call function is enabled, the text: ’For SOS calls, dial xxx’ is shown.

• The lower line presents lead texts for the menu keys.

Settings CallList Contacts

Calling/Called name & number

For SOS calls, dial xxx <Icons

CorpDirectory Web

> Extension number>

<User name &

When an information ends with three dots (...), this means that the system is working or waiting for your action. When an information ends with an exclamation mark (!), this means that no further action is possible.

*) The provisioning of external calling numbers is network dependent. Even when it is provided it might happen that callers are suppressing their numbers, in this case the display only shows ’Incoming...’. If a name is available to the external caller‘s number in your system, it is also shown on the display. (Please contact your system administrator whether the feature ’Name presentation for external calls’ is available in your system).

BusinessPhone – Ericsson Dialog 4425 IP Vision12

Description

Two display versions

The display examples in this guide are valid for both the Dialog 4425 v. 2 phone and the Dialog 4425 v. 1 phone, however the displayed text simulates the Dialog 4425 v. 2 phone. If there is any information for the other version than the one described, this is presented in a “Telephone version note”.

Top menu

The top menu is in the black frame below. The appearance of the top menu depends on which telephone version you are using (Dialog 4425 v. 1 phone or Dialog 4425 v. 2 phone), see examples below.

Dialog 4425 v. 1 phone:

Settings CallList PhoneBook

Calling/Called name & number

For SOS calls, dial xxx <Icons

> Extension number>

WAP Services

<User name &

Dialog 4425 v. 2 phone:

Settings CallList Contacts

Calling/Called name & number

For SOS calls, dial xxx <Icons

CorpDirectory Web

> Extension number>

<User name &

13BusinessPhone – Ericsson Dialog 4425 IP Vision

Description

Display symbols

H Home

Home position (idle mode).

n or v Silent Ringing (a) or Level bar (b)

Appear on the same position

a) Silent Ringing has been activated. The ring signal is switched off.

b) Indicates the ringing volume.

Y or Z New missed call

Indicates new missed and not checked incoming call(s). The number beside the symbol indicates how many times this caller has tried to call you.

y or z Missed call

Indicates missed but checked incoming call(s). The number beside the symbol indicates how many times this caller has tried to call you.

i Incoming call

Indicates an answered incoming call in the call list.

o Outgoing call

Indicates an outgoing call in the call list.

e Scroll bar

If a list, for example your telephone directory or a list with several menu options, is too long to be shown in the display, a scroll bar appears as an indicator.

s Checked radio button

If a radio button is checked, the respective option has been selected.

r Unchecked radio button

This means that the respective option is not selected.

V Message.

Indicates that there is a message waiting.

W Access warning.

Flashes when the access to system services is reduced (network dependent).

P Headset Preset

Indicates that the phone is set for incoming and outgoing calls to be connected to the headset when you answer or make calls without lifting the handset.

BusinessPhone – Ericsson Dialog 4425 IP Vision14

Description

F Up

Scroll up or to the left in the menu.

E Down

Scroll down or to the right in the menu.

Menu Structure

The available IP specific telephone and network functions can be accessed via the menus. This section shows the structure for each of the menus that can be selected from the Home menu.

Dialog 4425 v. 1 phone:

Å Æ Ç Use the navigation keys to go to the Settings, Call List,

PhoneBook or WAP Services menu.

Dialog 4425 v. 2 phone:

Å Æ Ç Use the navigation keys to go to the Settings, Call List,

Contacts, CorpDirectoryor Web menu.

When you have selected a menu with the navigation keys:

î Press a menu function key to select an option (see display).

Note: Since the Dialog 4425 IP Vision can be used in different networks, some functions might not be supported by your system.

15BusinessPhone – Ericsson Dialog 4425 IP Vision

Description

Menu structure Dialog 4425 v. 1 phone

Menu structure for each of the menus that can be selected from the idle menu. When you are navigating the menus, a selected menu is marked with a black frame. Use the navigation keys and the display menu keys to navigate in the menus.

Top menu

Settings CallList PhoneBook WAP Services

Display menu keys

Programmable Keys

Ring Character Time & date

Language Display Contrast Log Off Restriction Option Unit

Hearing Level

Network

Call AddPhoneBook Delete

Time Format Date Format Time Date

Display menus Keypad characters

Standard Increased

LAN access control DHCP Web address IP Address Subnet Mask Default Gateway SW server from DHCP SW Server Proxy Server Proxy Address Proxy Port Gatekeeper Discovery Gatekeeper Password VLAN for LAN Port VLAN for PC Port

Idle display menu keys

Log off Absence n Missed

Dial Name Edit Delete

Central Directory Other WAP address Home

Add

Select Profile Follow-me External Follow-me Absence Reason

Explanations

1) Only shown when there are missed calls. A shortcut to “CallList” is established n = Number of missed calls.

2) Not used.

3) Only used when option unit is connected.

4) Only shown when pre-defined WAP portal is

available.

5) Only available to your system administrator.

Home. Return to home position (idle mode).

BusinessPhone – Ericsson Dialog 4425 IP Vision16

Menu structure Dialog 4425 v. 2 phone

Top menu

Settings CallList Contacts CorpDirectory Web

Display menu keys

Programmable Keys

Ring Character Time & date

Language Display Contrast Backlight Log Off Restriction Option Unit

Hearing Level

Network

Call AddContact Delete

Time Format Date Format Time Date

Display menus Keypad characters

Standard Increased

Idle display menu keys

Log off Absence n Missed

Dial Name Edit Delete Add

Other WAP address Home

Select Profile Follow-me External Follow-me Absence Reason

Explanations

1) Only shown when there are missed calls. A shortcut to “CallList” is established n = Number of missed calls.

2) Not used.

3) Only used when option unit is connected.

4) Only shown when pre-defined WAP portal is

available.

5) Only available to your system administrator.

Home. Return to home position (idle mode).

Description

17BusinessPhone – Ericsson Dialog 4425 IP Vision

Description

Dial tone

(System ready to accept digits)

Special dial tone

(System ready to accept digits, active diversion on telephone)

Tones & Signals

Tones are audible in the handset.

Ringing tone

(Ringing signal to called party)

Busy tone

(Called party is busy)

Number unobtainable tone

(Called number not accessible or vacant)

- repeated after 4 s

Call Waiting tone

Congestion tone

(Call cannot be executed due to congestion or called party blocked)

Verification tone

(Verification that ordered function is accessed)

Intrusion tone

(Sent to all parties during Intrusion)

Ringing signals are emitted from the phone.

Internal ringing signal - repeated after 4 s

External ringing signal - repeated after 4 s

Automatic Callback signal

Note: The tones and ringing signals in this guide refer to the

standard system but may vary between countries.

BusinessPhone – Ericsson Dialog 4425 IP Vision18

Start the Phone – Log On/Off

All system settings for your IP phone must be set by the system administrator before you can use the phone.

Connect the required cables.

See section “Installation” on page 132.

Note: Depending on the settings in your network and telephone system, the start up procedure may be different from phone to phone. Check the display on your phone and read the required sections in this chapter to continue with the start up procedure.

When this is done, and the phone is connected to the local network (LAN), your phone starts the start-up procedure automatically when connected to the mains.

Notes:

The phone does not work during a power failure. After a power failure the phone will restart automatically. However, when a password is requested, you must log on before the phone can be used again.

Reset the phone

If your phone does not work properly, you can use the following procedure to reset the phone. This procedure will also clear the Call list. After the procedure you must log on again to use the phone.

íÉ# Press simultaneously for at least one second to reset the

phone.

19BusinessPhone – Ericsson Dialog 4425 IP Vision

Start the Phone – Log On/Off

Start the Phone

Connect the phone to the local network.

See the Installation section, “Install cables” on page 135.

If an external power adapter is used:

Connect the adapter to the mains and connect the plug from the adapter to “POWER” on the underside of your phone.

See the Installation section, “Install cables” on page 135.

After a few seconds the Headset key lamp will light for about five seconds, then the displays shows:

Settings CallList Contacts

User administrator mode to change IP settings

The x indicates a timer counting down seconds. If no key is pressed during this time, “no change” is selected automatically.

Notes: The administrator mode is used to change the IP settings of the phone. All administrator mode changes should be done by your system administrator.

If you want to use the previously stored settings, you can speed up the procedure by pressing the Loudspeaker key.

Now the display informs you that the phone is connecting to the server and that the software is loading. This takes about 15 seconds. After a self-test, the phone is ready for log on.

(No change)

(x)

BusinessPhone – Ericsson Dialog 4425 IP Vision20

Start the Phone – Log On/Off

LAN access control (network authentication)

(Dialog 4425 v. 2 phone only).

Your telephone might require a network authentication to gain access to the network. In this case you must enter a valid user identity and password.

Note: The user identity and password used for the network authentication is not the same user identity and password you use to log on. The password is obtained from, and can only be changed by the system administrator.

Settings CallList Contacts

User administrator mode to change IP settings

z Enter your user identity.

(The display menu key

Log on Press (see display).

z Enter your password.

(The display menu key

Note: The password can be entered with letters or numbers, see section “Write Text” on page 90.

Log on Press (see display).

If your user identity and password are accepted, the phone continues with the startup procedure.

Note: If your user identity and password are not accepted, contact your system administrator.

(x)

(No change)

Erase, is used to remove a wrong entry.)

21BusinessPhone – Ericsson Dialog 4425 IP Vision

Start the Phone – Log On/Off

Continued startup procedure

The display shows:

Settings CallList Contacts

User administrator mode to change IP settings

A timer counts down from 5 seconds. If no key is pressed during this time,

(No change) is selected automatically.

Notes:

You can speed up the procedure by pressing

(No change).

The administrator mode is used to change the IP settings in your phone. This mode is reserved for your system administrator.

The display now indicates that the phone is connecting to the server and the software is loading. This takes about 1 minute. After a self test, the phone is ready for use or ready for log on. To log on, see section “Log On” on page 24.

(No change)

(x)

BusinessPhone – Ericsson Dialog 4425 IP Vision22

Start the Phone – Log On/Off

Update software

If new software has to be loaded into your phone, the display is showing this. When new application software is available, the following display is shown:

Settings CallList Contacts

A new version of the bootrom software

is vailable on the server, update?

(Yes) No

Settings CallList Contacts

A new version of the application software

is available on the server, update?

(Yes) No

The xx indicates a timer counting down seconds. If no key is pressed during this time (approximately. 60 seconds), “Yes” is selected automatically. You can speed up the procedure by pressing the Loudspeaker key

(Yes) Press to update the software (=Yes).

The software download takes about 30 seconds, then the startup procedure continues automatically.

Note: It is important that you do not disconnect the power from the phone while the new software is being downloaded and saved. If a power failure occurs, the software must be downloaded again.

If you want to continue to use the previously stored settings:

No Press to use the current version of the software (=No).

23BusinessPhone – Ericsson Dialog 4425 IP Vision

Start the Phone – Log On/Off

Log On

The following options exist:

1 You are allowed to log on and log off the phone. This is the most

common option.

2 The telephone is always logged on with a default number. You

cannot log on or off. This option can be used for phones in conference rooms, receptions etc.

3 The telephone is always logged on, with a default number, as in

option 2, but you can log on with your own extension number and get your personal categories.

Option 1

The Log on menu is displayed:

Settings CallList Contacts

User not logged on!

Log on with: 9318

For SOS calls, dial 112

Note: The Dialog 4425 IP Vision is powered by the LAN connection or optionally via an external 24 volt AC/AC adapter. If the telephone is powered by the LAN, no additional power adapter is needed. The LAN (or the external power adapter) must be connected to the telephone before use. If the power connection fails, your IP phone will not work.

If the SOS call function is disabled, the text For SOS calls, dial 112 is not shown. The number for SOS calls might vary between

countries.

CorpDirectory Web

12:46 12 May 2003

Erase Log on

z Log on Enter your extension number and press (see display).

If you have logged on using this telephone before, the extension number used at the previous log on is displayed. In this case, you do not have to enter your extension number; just press Log on to go ahead.

If a password is not required, the display shows your extension number, and the phone is ready for use:

BusinessPhone – Ericsson Dialog 4425 IP Vision24

Start the Phone – Log On/Off

Settings CallList Contacts

Log off Absence

CorpDirectory Web

12:46 12 May 2003 SMITH CHRISTOPH

9318

The user name and the extension number can consist of one or two rows. The name can have max. 20 characters; if the name is too long (more than 20 characters) and a space exists (e.g. family name - space - first name), just 1 character after the space is displayed

The temperature is shown only, if a temperature sensor is connected to the system.

If a password is requested, the display shows:

Settings CallList Contacts

User not logged on!

Enter password: ***

CorpDirectory Web

12:46 12 May 2003

Erase Log on

z Log on Enter your Password and press (see display).

If you do not know your Password or extension number or a screen other than the log on screen is displayed, contact your system administrator.

Telephone version note: For Dialog 4425 v. 2 phone the password can be entered with letters or numbers, see section “Write Text” on page 90.

When log on is complete, this screen will be displayed:

Settings CallList Contacts

Log off Absence

CorpDirectory Web

12:46 12 May 2003 EXTENSION 9318

Note: This screen represents the display when the phone is ready to place, receive calls, etc. (normal state). Sometimes a new application software may be available. For more information, see section “Software updates” on page 133.

25BusinessPhone – Ericsson Dialog 4425 IP Vision

Start the Phone – Log On/Off

z Log on Enter your extension number and press (see display). z Log on Enter your Password and press (see display).

To log on with a different extension number

If you have already logged on using this telephone before, the extension number used at the previous log on is displayed.

To delete the displayed number:

To correct a wrong entry:

Erase Press (see display).

Option 2

The following idle mode menu is displayed, and the phone is ready for use.

Settings CallList Contacts

Absence

Note: It is not possible to log off, when a phone has been programmed according to this option.

BusinessPhone – Ericsson Dialog 4425 IP Vision26

CorpDirectory Web

12:46 12 May 2004 CONF ROOM

9318

Start the Phone – Log On/Off

Option 3

The following idle mode menu is displayed. You can log on with your own extension number and get your personal categories.

Settings CallList Contacts

ChangeUser Press (see display).

z Dial your extension number.

Log on Press to log on (see display).

If a password is not required, the display shows your name and extension number, and the phone is ready for use.

If a password is requested:

z Enter your password.

Telephone version note: For Dialog 4425 v. 2 phone the password can be entered with letters or numbers, see section “Write Text” on page 90.

Log on Press to log on (see display).

The display shows your name and extension number, and the phone is ready for use.

Note: During the night, the phone is automatically logged off, and then logged on again with the default number.

CorpDirectory Web

12:46 12 May 2004 CONF ROOM

9318

Absence ChangeUser

Log off

Log off Press to log off (see display).

You are asked to confirm the process.

Ye s Press to confirm.

The log on screen is displayed.

27BusinessPhone – Ericsson Dialog 4425 IP Vision

Incoming Calls

A ringing signal, a flashing Line key lamp and the display indicate an incoming call.

Answer calls

When you receive an incoming call, the display shows:

Settings CallList Contacts

Incoming...

BROWN JANE 4736

u Lift the handset to accept the call.

Or:

Reject Press to dismiss the call (see display).

Note: The rejected call is added to the Call List, see section “Call List” on page 37.

Handsfree

Line ÖÔ Press without lifting the handset.

Or:

Â Press without lifting the handset.

You are connected via the loudspeaker and microphone.

BusinessPhone – Ericsson Dialog 4425 IP Vision28

CorpDirectory Web

12:46 12 May 2003 EXTENSION 9318

Reject

í Press to terminate a handsfree call.

To another extension (Call pick-up)

You can answer a call to another extension from any phone in your office.

Incoming Calls

z Enter the ringing extension.

You re c e i v e b u s y t one.

6 Press.

Note: The number for answering calls to another extension may differ from country to country, see table “Alternative

programming for Automatic Callback, Camp-on, Intrusion”

on page 105.

Deflect the call

If you do not want to take the call, when the phone rings:

Reject Press (see display) to deflect the call.

The call is diverted to a pre-programmed diversion address (same as used for the Fixed Diversion)

Note: If the phone is logged on as secondary phone in a Tandem configuration an initiated call deflection will release the call from the secondary phone however not from the primary phone.

Answer a second call

See “Call Waiting” on page 45

29BusinessPhone – Ericsson Dialog 4425 IP Vision

Outgoing Calls

Make calls

How to make internal and external calls.

z Enter a either a directory number to make an internal call.

Or:

0z Enter the digit(s) for external line access and the desired

public number.

Note: Which digit to press for external call access,

depends on the configuration of the system.

The display shows the entered number, for example:

Settings CallList Contacts

Enter number: 4736

After entering the number, the number is dialled immediately.

When the dialled number is free and ringing, the display shows:

Settings CallList Contacts

Calling ... 12:46 12 May 2003

BROWN JANE 4736

CorpDirectory Web

12:46 12 May 2003 EXTENSION 9318

CorpDirectory Web

EXTENSION 9318

BusinessPhone – Ericsson Dialog 4425 IP Vision30

+ 122 hidden pages