Ericsson 4422 User Manual

Dialog 4422 IP Office

IP Telephone for Ericsson MX-ONE™ Telephony System and Ericsson MD110

User Guide

Cover Page Graphic

Place the graphic directly on the page, do not care about
putting it in the text flow. Select Graphics > Properties
and make the following settings:

• Width: 15,4 cm (Important!)

• Height: 11,2 cm (May be smaller)

• Top: 5,3 cm (Important!)

• Left: -0,3 cm (Important!)

This text should then be hidden.

?

EN/LZT 103 71 R5B

© Ericsson Enterprise AB 2006

Table of Contents

Welcome ..........................................................4

Important User Information ...............................6

Description ....................................................... 7

Start the Phone – Log On/Off ......................... 20

Incoming Calls ............................................... 29

Outgoing Calls ............................................... 34

Call List .......................................................... 44

During Calls ....................................................46

Call Forwarding .............................................. 51

Absence Information (optional) ....................... 61

Messages ......................................................63

Group Features .............................................. 68

Other Useful Features ..................................... 70

Settings .......................................................... 75

Accessories ...................................................87

Add Microsoft Outlook Contacts ..................... 92

Web Server ....................................................94

Installation ....................................................103

Troubleshooting ............................................ 111

Glossary ....................................................... 112

Index ............................................................ 113

Tab le of Co nt en ts

3Dialog 4422 IP Office

Welcome

Welcome

Welcome to the user guide for the Ericsson Dialog 4422 IP Office.
This guide describes the available features of the telephone when it
is connected to Ericsson MX-ONE™ Telephony S
Ericsson MD110.

The functions and features available with this telephone are
designed for easy use in all different telephone handling situations.

The user guide describes the functions and features of the
Ericsson Dialog 4422 IP Office as it is programmed at delivery
from the factory. There may be some differences in the way your
phone is programmed. Please consult your system administrator if
you need further information.

Note: The Ericsson Dialog 4422 IP Office exists in two
versions, version 1 and version 2. Underneath the
telephone, version 1 is marked DBC 422 01 and version 2
is marked DBC 422 02. Check to see which version you are
using.

ystem or

Some markets use differing codes for some features. In this guide
they are described using the most common code.

The latest version of the user guide can be downloaded from:

http://www.ericsson.com/enterprise/library/manuals.shtml

Note: The Ericsson Dialog 4422 IP Office is an IP telephone
that conforms to the H.323 standard, and it can only be
used within a network that supports this type of phone. If
DHCP (Dynamic Host Configuration Protocol) is not
supported by your network, you must provide the
appropriate IP addresses through an on-screen dialog.

Dialog 4422 IP Office4

Welcome

Copyright

All rights reserved. No parts of this publication may be reproduced,
stored in retrieval systems, or transmitted in any form or by any
means, electronic, mechanical, photocopying, recording or
otherwise, without prior written permission of the publisher except
in accordance with the following terms.

When this publication is made available on Ericsson media,
Ericsson gives its consent to downloading and printing copies of
the content provided in this file only for private use and not for
redistribution. No parts of this publication may be subject to
alteration, modification or commercial use. Ericsson will not be
liable for any damages arising from use of an illegal modified or
altered publication.

Microsoft and Microsoft Outlook are either registered trademarks or
trademarks of Microsoft Corporation in the United States and/or
other countries/regions.

Warranty

ERICSSON MAKES NO WARRANTY OF ANY KIND WITH
REGARD TO THIS MATERIAL, INCLUDING, BUT NOT LIMITED
TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE. Ericsson shall not be
liable for errors contained herein nor for incidental or consequential
damages in connection with the furnishing, performance or use of
this material.

Declaration of conformity

Hereby, Ericsson Enterprise AB, declares that this telephone, is
in conformity with the essential requirements and other relevant
pros of the European R&TTE directive 1999/5/EC.

Details to be found at: http://www.ericsson.com/sdoc.

5Dialog 4422 IP Office

Important User Information

Important User Information

Safety instructions

Save these instructions.

Read these safety instructions before use!

Note: When using your telephone or connected

equipment, the following basic safety precautions should
always be followed to reduce risk of fire, electrical shock
and other personal injury.

• Follow instructions in the equipment's user guide or other
documentation.

• Always install equipment in a location and environment for which it is
designed.

• For mains powered telephones: Only operate with the mains power
voltage indicated. If you are uncertain of the type of power supplied to the
building, consult property management or your local power company.

• For mains powered telephones: Avoid placing the telephone's power
cable where it can be exposed to mechanical pressure as this may
damage the cable. If the power supply cord or plug is damaged,
disconnect the product and contact qualified service personnel.

• Headsets used with this equipment must comply with EN/IEC 60950-1
and for Australia AS/NZS 60950: 2000.

• Do not make any changes or modifications to equipment without seeking
approval from the party responsible for compliance. Unauthorized
changes or modifications could void the user's authority to operate the
equipment.

• Do not use the telephone to report a gas leak in the vicinity of the leak.

• Do not spill liquid of any kind on the product or use the equipment near
water, for example, near a bathtub, washbowl, and kitchen sink, in a wet
basement or near a swimming pool.

• Do not insert any object into equipment slots that is not part of the
product or auxiliary product.

• Do not disassemble the product. Contact a qualified service agency
when service or repair work is required.

• Do not use a telephone (other than cordless type) during an electrical
storm.

Disposal of the product

Your product should not be placed in municipal waste. Please check local
regulations for disposal of electronic products.

Dialog 4422 IP Office6

Description

Description

19

1

17

16

7

8

9

10

12

11

13

18

2

3

4

5

6

21

15

14

20

7Dialog 4422 IP Office

Description

1Display

See section “Display information” on page 14.

2 Settings

Used to enter or leave setting mode. See sections “Settings” on
page 75 and “Menu structure (Settings)” on page 19. This feature is
mandatory and is programmed to this position by default.

Keys 3-8 Preprogrammed keys / Function keys / Monitoring keys

The keys are programmed with the specified default features (see
below). The features can be moved to any other programmable
function key by the system administrator.

The features can also be removed from the keys (by your system
administrator). In this case you can program frequently used
features and phone numbers on the keys.

The keys can also be used as Monitoring keys or for assigning the
features Callback, Call Pick up, Call Waiting and Intrusion.

See sections “Programming of function keys” on page 75 and “Key

Monitoring” on page 73.

3Follow-me

Indicates an activated Follow-me. Also used to deactivate Follow­me. See section “Call Forwarding” on page 51.

4Message

Message indication key. When the key lamp is on, press the key to
retrieve the message. See section “Messages” on page 63.

5Free on 2nd

Allow a second call to be received when you already have an active
call. See section “Answer a second call during an ongoing call” on
page 31.

6Call List

Used to access the list of outgoing and incoming calls. When the
key lamp is flashing, there are unanswered incoming calls. See
sections “Redial calls from the Call List” on page 38 and “Call List”
on page 44.

7Conference

Establish a conference. See section “Conference” on page 50.

8Transfer

Transfer calls. See section “Transfer” on page 49.

Dialog 4422 IP Office8

9 Triple Access Line

Handle calls. Line 1 and 2 are available both for incoming and
outgoing calls. Inquiry can only be used for outgoing calls.

10 Mute

a) Switch the microphone on or off during a call. See section

“Mute” on page 47.

b) Switch off the ring signal in idle mode or when ringing. See

sections “Mute ring signal” on page 84 and “Silent Ringing” on
page 84.

11 Volume control keys / Navigation keys

a) Adjust the volume. See section “Settings” on page 75.
b) Navigate in setting mode. See section “Settings” on page 75.
c) Navigate the Call List. See section “Redial calls from the Call

List” on page 38.

For a description on how to use the Navigation keys, see section
“Hidden key functions” on page 11.

12 Loudspeaker key / Select key / Log on key

a) Activate Monitor Preset. See section “Headset Preset” on

page 90.

b) Used as select key in setting mode. See section “Settings” on

page 75.

c) Log on to the system. See section “Start the Phone – Log On/

Off” on page 20.

For a description on how to use the Select key and Log on key, see
section “Hidden key functions” on page 11.

Description

13 Headset key

Handle headset calls and activate Headset Preset. See section
“Headset (optional)” on page 88.

14 Clear key / Exit key / Log off key

a) Disconnect calls or exit a feature. Can always be pressed instead

of replacing the handset.

b) Exit setting mode. See section “Settings” on page 75.
c) Log off from the system. See section “Start the Phone – Log On/

Off” on page 20.

For a description on how to use the Exit key and Log off key, see
section “Hidden key functions” on page 11.

15 Microphone (Dialog 4422 v. 2 phone only)

Used for handsfree conversation.

9Dialog 4422 IP Office

Description

16 Loudspeaker

17 Handset

Supplied with hearing aid feature as standard.

Please note: The handset can attract and trap small metal
objects in the earcap region.

18 Pull-out leaf for easy guide (optional)

See section “Pull-out leaf (optional)” on page 91.

19 Power adapter connection

See section “Start the Phone – Log On/Off” on page 20.

20 Key panel (optional, Dialog 4422 v. 2 phone only)

With 17 programmable keys. One panel can be connected, see
section “Key panel (optional)” on page 87. The keys can be used
as function keys or Monitoring keys, see sections “Programming of

function keys” on page 75 and “Key Monitoring” on page 73.

Use the Designation Card Manager to make and print your own key
panel designation cards, see below.

21 Designation card

Use the DCM (Designation Card Manager) to make and print your
own designation cards. DCM is included on the Enterprise
Telephone Toolbox CD or it can be downloaded from:
http://www.ericsson.com/enterprise/library/manuals.shtml

For more information, please contact your Ericsson Enterprise
certified sales partner.

Dialog 4422 IP Office10

Description

Hidden key functions

The Volume key, Loudspeaker key and Clear key have some
hidden features that are not shown on the keys. Only the standard
symbols are shown (Volume, Loudspeaker and C).

The picture below shows which key to press in each situation:

Up
Erase

Down
Change

Ô

ÕÔ
ÖÔ
ÖÔ
ÕÔ

Yes
Select
Store
Log on

* Hold for at least one second

No
Cancel
Exit
Log off*

Lamp indications

Extinguished lamp The feature is not active.

Steady light

Slowly flashing lamp The line (or feature) is put on hold.

Rapidly flashing lamp An incoming call.

Light with short breaks Ongoing call.

The feature is active or the multiple
represented line is busy.

11Dialog 4422 IP Office

Description

Dial tone

Special dial tone

Ring tone or queue tone

Busy tone

Congestion tone

Number unobtainable tone

Tones and signals

The following different tones and signals are sent from the
telephone system to your phone.

Tone characteristics

The tones shown in this section are the most used tones
worldwide. Many markets use a differing tone for one or more
situations.

Call waiting tone
or verification tone

Intrusion tone

Conference tone every 15 seconds (to all parties)

Hold tone

Connection in progress tone

Dialog 4422 IP Office12

Internal ring signal

External ring signal

Recall signal

(Callback reminder)

Description

Ring signals

Three different ring signals inform you about the type of the
incoming call. The signals shown in this section are the most used
signals worldwide. Many markets use signals that are adapted for
the local standards. If you get a signal that is not described or you
cannot identify, ask your system administrator.

The Monitoring keys can be programmed with other ring options,
see section “Change ring signal for a Monitoring key” on page 85.

13Dialog 4422 IP Office

Description

Display information

The display gives you feedback information such as time and date,
traffic state and connected phone numbers. The following pages
show examples of information displays from different telephone
states.

Note: All names and numbers presented on the displays in
this user guide are examples.

When an information ends with an exclamation mark (!), this means
that no further action is possible.

Your phone has a graphical display which has approximately 2
rows with 20 characters each. However the number of rows and
characters per row depend on the character size and the font.

You can change the display menu language and the date/time
presentation, see section “Settings” on page 75.

Depending on the traffic state the upper display row shows:

• Time and date

•Traffic state

• Display symbols (except volume level bar)

• Call on hold name or number

Depending on the traffic state the lower display row shows:

• User's name and number

• Calling/Called name and number

• Absence reason

• Volume level bar

During start and log on, when the display shows the Call List, or
when the phone is in setting mode, the display is adapted to fit
each situation.

Dialog 4422 IP Office14

Description

Display symbols

Traffic status is indicated by the following symbols on the display:

Volume level bar.

Indicates the ring signal volume in idle or ringing mode, or in
speech mode, the loudspeaker or earpiece volume. See section
“Settings” on page 75.

Access warning.

Flashes when the access to system services is reduced (some
system services does not work). See section “Troubleshooting” on
page 111.

The following symbols can be shown in other display menus.

Examples of the Call List menu:

New missed call Incoming call

12:24am28-09

R Torres 4177

Example of the Date Format menu:

12 09 2006
12 Sep 2006

or New missed call(s).

Indicates new missed and not checked incoming call(s). The
number beside the symbol indicates how many times this caller has
tried to call you.

or Missed call(s).

Indicates missed but checked incoming call(s). The number beside
the symbol indicates how many times this caller has tried to call
you.

Incoming call.

Indicates an answered incoming call.

Outgoing call.

Indicates an outgoing call.

Bar indicator.

Indicates the shown part of the total list and where it is positioned
in the total list.

15:02 am 28-09 1:07

R Torres 4177

15Dialog 4422 IP Office

Description

12 09 2006

Selection frame.

Indicates the subject to be called or selected in the list.

Setting indicators.

Filled symbol indicates the current setting in the shown list.

Idle phone (idle mode)

When your phone is in idle mode, the display shows the time and
date information on the first row, and your name and extension
number on the second row. In the example below, the extension
number for JSmith is 3232.

12:24 12 Sep 2006

J Smith 3232

Unanswered phone calls are indicated on the idle phone display.

1 Missed

J Smith 3232

An activated Follow-me is also indicated on the idle phone display.

FollowmeTo 3333

J Smith 3232

Smith (3232) has activated a Follow-me to 3333.

Dialog 4422 IP Office16

Description

Outgoing call

When you make an outgoing call on your phone, the display shows
the traffic information and the dialed name (if available) and number.

Calling

A Andersson 3345

When the dialed number is busy, the display will look like this.

Busy

A Andersson 3345

If the called party’s phone is diverted, the Follow-me information
and the answering extension name and number are shown.

> is the Follow-me symbol.

A Andersson >FollowMe

B Brown 4260

The call to Andersson (3345) is directly diverted to Brown (4260).

17Dialog 4422 IP Office

Description

Incoming call

When you receive an incoming call, the display shows the calling
party’s name (if available) and number. The name and number are
flashing. If the number for an external call is not available, the
display shows

Incoming

3345 A Andersson

External instead of the number.

If a diverting extension is calling, the diversion information and the
calling party’s name and number (flashing) are shown.

> is the Follow-me symbol.

A Andersson >FollowMe

4260 B Brown

Brown (4260) has called Andersson and the call is directly diverted
to you.

Dialog 4422 IP Office18

Description

Menu structure (Settings)

Menu structure for each of the menus that can be selected when
the Settings key has been pressed. When you are navigating the
menus, a selected menu is marked with a black frame. Use the
Speaker key, the Volume keys and the Clear key to navigate in the
menus, see section “Hidden key functions” on page 11.

Function Keys

Programmable Keys

Ring Character

Time & date

Language
Display Contrast
Log Off Restriction
Option Unit

1

Press the key to check

2

Press the key to program

Enter new character (0-9):

Time Format
Date Format

Display menus

4

3

Extra Bell
Busy Signal
Combined Bell/Busy

Hearing Level

Standard
Increased

Network

LAN access ctrl.

4

DHCP
Web address <xxx>

4

IPadd

4

Mask

4

D GW
SW server, DHCP

4

SWsrv
Proxy Server

4

Proxy
Proxy Port
GK Discovery

4

GK
Password
VLAN for LAN

Explanations

1) Only shown if there are no function keys that can be programmed.

2) Only shown if there are one or more function keys that can be programmed.

3) Only available for Dialog 4422 v. 2 phone and if option unit is connected.

4) Only available to your system administrator.

VLAN for PC

4

4

4

4

4

4

4

19Dialog 4422 IP Office

Start the Phone – Log On/Off

Start the Phone – Log On/Off

Startup procedure

All the system settings for your IP phone must be set by the system
administrator before you can use the phone.

Connect the required cables.

See section “Installation” on page 103.

Note: Depending on the settings in your network and
telephone system, the start up procedure may be different
from phone to phone. Check the display on your phone and
read the required sections in this chapter to continue with
the start up procedure.

When the phone is connected to the network, your phone
automatically initiates the startup procedure when connected to the
mains.

Notes:

The phone does not work when a power failure occurs.
After a power failure the phone will automatically restart.
After a power failure the Call List is cleared.

When the telephone is starting up (booting) a connected PC
will loose it’s network connection for about 10 seconds.

Dialog 4422 IP Office20

Start the Phone – Log On/Off

LAN access control (network authentication)

(Dialog 4422 v. 2 phone only).

Your telephone might require a network authentication to gain
access to the network. In this case you must enter a valid user
identity and password.

Note: The user identity and password used for the network
authentication is not the same user identity and password
you use to log on. The password is obtained from, and can
only be changed by the system administrator.

LAN access control
Enter user ID:

z Enter your user identity.

(The Minus key is used to remove a wrong entry.)

 Press.

z Enter your password.

(The Minus key is used to remove a wrong entry.)

 Press.

If your user identity and password are accepted, the phone
continues with the startup procedure.

Note: The password can be entered with letters or
numbers, see section “Entering letters and numbers” on

page 27.

Note: If your user identity and password are not accepted,
contact your system administrator.

21Dialog 4422 IP Office

Start the Phone – Log On/Off

Continued startup procedure

The display shows:

Use administrator mode
to change IP settings (x)

The x indicates a timer counting down from 5 seconds. If no key is
pressed during this time, “no change” is selected automatically.

Notes:

You can speed up the procedure by pressing the Speaker
key.

The administrator mode is used to change the IP settings in
your phone. This mode is reserved for your system
administrator.

The display now indicates that the phone is connecting to the
server and the software is loading. This takes about 1 minute. After
a self test, the phone is ready for use or ready for log on. To log on,
see section “Log on” on page 24.

Dialog 4422 IP Office22

Start the Phone – Log On/Off

Update software

If new software has to be loaded into your phone, the display is
showing this. When new application software is available, the
following display is shown:

A new application version
is available, update? (x)

The x indicates a timer counting down from 60 seconds. If no key
is pressed during this time, “Yes” is selected automatically.

Note: You can speed up the procedure by pressing the
Speaker key.

 Press to update the software (=Yes).

The software is loaded from the server. This takes about
60 seconds. The phone is then ready for use or ready for log on. To
log on, see section “Log on” on page 24.

Note: It is important that you do not disconnect the power
to the phone while the new software is being downloaded
and saved. If a power failure occurs, the software must be
downloaded again.

If you want to continue to use the previously stored setting:

í Press to use the current version of the software (=No).

23Dialog 4422 IP Office

Start the Phone – Log On/Off

Log on

If your phone requires a log on, there are three log on options:

1 You are allowed to log on and log off the phone. This is the most

common option.

2 The telephone is always logged on with a default number. You

cannot log on or off. This option can be used for phones in
conference rooms, receptions and so on.

3 The telephone is always logged on, with a default number, as in

option 2, but you can log on with your own extension number
and get your personal categories. This option can be used in a
Free Seating environment. See also section “Free Seating” on
page 28.

Option 1

The log on menu is displayed:

For SOS calls, dial 112

Log on with: 4316

If the SOS call feature is disabled, the text For SOS calls, dial

112

is not shown. The number for SOS calls might vary between

countries. See section “SOS calls (Emergency calls)” on page 36.

The extension number that was used for the last log on is
automatically shown.

If the displayed number is your number:

 Press to log on.

Dialog 4422 IP Office24

Start the Phone – Log On/Off

If the displayed number is not yours (the telephone has been
logged on by another person):

z Dial your extension number.

The displayed number is automatically erased when you start
dialing. The display shows your entered digits. (The Minus key is
used to remove a wrong entry.)

 Press to log on.

If a password is not required, the display shows your name and
extension number, and the phone is ready for use.

12:24 12 Sep 2006

J Smith 3232

If a password is required the display shows:

User not logged on!
Enter password:

Notes:

The last setting used (by previous user) remains until
changed. The request to enter a password can be
changed, contact your system administrator.

The password is obtained from, and can only be changed
by the system administrator.

z Enter your password.

(The Minus key is used to remove a wrong entry.)

Telephone version note: For Dialog 4422 v. 2 phone the
password can be entered with letters or numbers, see
section “Entering letters and numbers” on page 27.

 Press to log on.

The display shows your name and extension number, and the
phone is ready for use.

25Dialog 4422 IP Office

Start the Phone – Log On/Off

Option 2

The following idle mode menu is displayed, and the phone is ready
for use.

12:24 12 Sep 2006

Conference room 3000

Note: It is not possible to log off, when a phone has been

programmed according to this option.

Option 3

The phone is logged on with the default number. You can log on
with your own extension number and get your personal categories.

12:24 12 Sep 2006

Conference room 3000

í Press to log on.

Press and hold the key for at least one second.

The text Change user? is displayed.

 Press to confirm.

If a password is not required, the display shows your name and
extension number, and the phone is ready for use.

If a password is required:

z Enter your password.

(The Minus key is used to remove a wrong entry.)

Telephone version note: For Dialog 4422 v. 2 phone the
password can be entered with letters or numbers, see
section “Entering letters and numbers” on page 27.

 Press to log on.

The display shows your name and extension number, and the
phone is ready for use.

Note: During the night, the phone is automatically logged
off, and then logged on again with the default number.

Dialog 4422 IP Office26

Start the Phone – Log On/Off

Entering letters and numbers

You can see the most common letters above each key on the
phone. To get the letter A press key 2 once, for B press key 2
twice, to get C press key 2 three times, and so on.

Note: If the word to enter contains a digit, the digit can be
created by pressing the digit key for more than 1 second.

By default, the first character you enter is written in upper case,
and the rest of the word is written in lower case. Every new word
starts with an upper case character (that is after a space has been
entered). However, you can force the phone to enter all characters
as upper case only, or lower case only, see below.

* Press to switch between upper and lower case.

All entered characters are entered as upper or lower case. This is
only valid for the characters A-Z.

ì

wxyz9

Press (-) to correct a wrong entry.

For the Dialog 4422 v. 2 phone, a square is shown around the
available characters. If you for example press
character options are shown on the display:

Press 9

A new character (w, x, y, z or 9) is selected each time you press the
key.

9, the following

27Dialog 4422 IP Office

Start the Phone – Log On/Off

Log off

í Press to log off.

Press and hold the key for at least one second.

The text Log off? is displayed.

 Press to confirm (within four seconds).

• If your phone has been programmed according to option 1, the
log on menu is displayed.

• If your phone has been programmed according to option 3, the
following idle mode menu is displayed.

12:24 12 Sep 2006

Conference room 3000

Note: If your phone has been programmed according to

option 2, it is not possible to log off.

Reset the phone

If your phone does not work properly, you can use the following
procedure to reset the phone. This procedure will also clear the
Call List. After the procedure you must log on again to use the
phone.

íÉ# Press all three keys simultaneously for at least one second to

reset the phone.

Free Seating

As you can log on to any IP phone in the network by using your
extension number, every IP phone automatically works as a free
seating telephone within the network. See also option 3 in section
“Log on” on page 24.

Note: Using the Free Seating feature by entering

* 1 1 * Authorization Code * extension No. #, is not

applicable.

Dialog 4422 IP Office28

Incoming Calls

Answer calls

A ring signal and a flashing lamp indicate an incoming call.

Note: If the feature Parallel Ringing is activated, the call will
ring on more than one phone, see section “Parallel Ringing”

on page 32.

On Line 1

Normally you will receive calls on Line 1.

u Lift the handset.

Incoming Calls

On Line 2 or Monitoring key

u Lift the handset.

ÖÔ Line 2 Press the flashing Line 2 key,

If you have an ongoing call (Line 1), the first call is put on hold.

or

ÖÔ Jim Press the flashing Monitoring key.

If you have an ongoing call (Line 1), the first call is put on hold.

Notes:

If a tone is heard, wait for the tone to stop before starting
the conversation.

You can change the ring signal for the Monitoring key, see
section “Change ring signal for a Monitoring key” on

page 85.

29Dialog 4422 IP Office

Incoming Calls

Handsfree

(Dialog 4422 v. 2 phone only).

ÖÔ Line Press the flashing Line key,

or

ÖÔ Jim Press the flashing Monitoring key.

Note: You can change the ring signal for the Monitoring key,

see section “Change ring signal for a Monitoring key” on

page 85.

í Press to terminate a handsfree call.

On another extension

You can answer a call to another extension:

uz Lift the handset and call the ringing extension.

Busy tone.

Busy

A Andersson 3345

8 Press.

Note: France, press 4; Sweden, press 6

Dialog 4422 IP Office30

Free on 2

Answer a second call during an ongoing call

You can receive another call, when Free on 2nd is activated.

nd

Ô Press to activate/deactivate.

When Free on 2nd access is active, the lamp is on.

When you have an ongoing call on Line 1, and Line 2 flashes to
indicate a new incoming call:

Incoming Calls

ÖÔ Line 2 Press to answer.

The first call is put on hold.

ÖÔ Line 1 Press to switch back to the first call.

The second call is put on hold. You are connected to the first caller.

í Press to terminate the connected call.

Call Waiting

If the calling party has activated Call Waiting, you can receive a
second call even if Free on 2nd is not activated.

To answer the waiting call:

í Press to terminate the connected call.

Your phone will ring to announce the waiting call.

ÖÔ Line Press the flashing Line key to receive the new call.

31Dialog 4422 IP Office

Incoming Calls

Parallel Ringing

Note: This feature is only available in newer versions of the
telephone system.

The Parallel Ringing feature makes it possible for an incoming call
to ring several phones simultaneously and for the call to be
answered on any of the phones. The main advantage of this feature
is that you do not risk losing any calls.

The feature requires all the phones involved to be defined in a
Parallel Ringing list, which must be configured and initiated by
your system administrator. Because only calls to a main extension
will be distributed among the phones in the list, this main extension
also needs to be defined.

A call to a specific extension will not be distributed to other phones
in the list, and will only ring that specific extension's phone.

Parallell Ringing can be temporarily disabled by the phone user
using the feature “Internal Follow-me”. See also section “Internal

Follow-me” on page 51.

To disable Parallel Ringing temporarily

*21*z# Dial, enter the extension number and press.

If you want to disable Parallel Ringing for all phones defined in the
list, follow the procedure for disabling the feature from the phone
with the main extension number and enter the number of the
answering position.

If you want to disable Parallel Ringing for one specific phone in the
list only, follow the procedure for disabling the feature from this
phone and enter its extension number.

Notes:

U.K., dial * 2 * Number #.

The Follow-me key cannot be used to disable Parallel
Ringing.

í Press.

The Follow-me key lamp is now on.

Dialog 4422 IP Office32

To restore Parallel Ringing

Incoming Calls

Follow-me ÕÔ Press.

The Follow-me key lamp is off.

Notes:

You can also use the following procedure to restore:

# 2 1 # (U.K. # 2 #) and press the Clear key.

dial

If you want to restore Parallel Ringing for all phones defined
in the list, follow the procedure for restoring the feature from
the phone with the main extension number and enter the
number of the answering position.

If you want to restore Parallel Ringing for one specific phone
in the list only, follow the procedure for restoring the feature
from this phone and enter its extension number.

33Dialog 4422 IP Office

Outgoing Calls

Outgoing Calls

Make calls

Note: You can dial your calls faster by using common
Speed Dialing numbers and by using your own
programmed function keys. See section “Speed Dialing” on

page 42.

How to make internal and external calls:

u Lift the handset and proceed depending on call type:

Internal calls

z Dial the extension number.

External calls

0 Dial the digit or digits to get an external line.

Dial tone.

Note: The particular digit or digits used in your office, for
example

0or 00.

z Dial the external number.

d or í Replace the handset or press to end the call.

Dialog 4422 IP Office34

Handsfree

(Dialog 4422 v. 2 phone only).

With the handset on hook:

Outgoing Calls

z Dial the number.

You are connected via the loudspeaker and microphone.

í Press to terminate a handsfree call.

Monitoring

(Dialog 4422 v. 1 phone only).

You can monitor the progress of an outgoing call.

With the handset on hook:

z Dial the number.

When the other party answers:

u Lift the handset.

í Press to terminate a monitor call.

35Dialog 4422 IP Office

Outgoing Calls

SOS calls (Emergency calls)

When your phone is logged on

z Dial the SOS number.

When your phone is logged off

The log on menu, with the text For SOS calls, dial 112 is
displayed:

For SOS calls, dial 112

Log on with: 4316

z Dial the SOS number.

Your phone is automatically logged on to make the SOS call.

Notes:

If the message For SOS calls, dial 112 is not shown on
the log on display, you have to log on before you can make
SOS calls.

The number for SOS calls might vary between countries.

Dialog 4422 IP Office36

Outgoing Calls

Individual External Line

To make a call on a specific external line:

u Lift the handset.

*0*z# Dial, enter the Individual External Line number and press.

z Dial the digit or digits to get an external line and the external

number.

Last External Number Redial

When you initiate an external call, the system automatically stores
all the dialed digits, irrespective of whether the call was successful
or not.

u Lift the handset.

*** Dial to repeat the stored number.

The last external number is automatically redialed.

Note: Finland and Sweden, dial * * 0

37Dialog 4422 IP Office

Outgoing Calls

Redial calls from the Call List

To use the Call List, see section “Call List” on page 44.

Call List Ô Press to access the Call List.

If you have new missed calls in the Call List, the key flashes until
you press it. The latest call is shown on the display:

15:02am28-09

R Torres 4177

ì Press (-) or (+) to scroll the numbers in the Call List .

u Lift the handset to call the shown phone number.

Number Presentation Restriction

If you do not want your name and number to be displayed to the
person you are calling, use the following procedure.

Notes:

This feature is only available in newer versions of the
telephone system, and it might be blocked for use on your
extension (programmed by your system administrator).

The Number Presentation Restriction is only valid for the
ongoing call, that is the procedure has to be repeated the
next time you want to use it.

u Lift the handset.
*42# Dial and wait for a new dial tone.

z Dial the number.

Instead of your name and number, the display on the called phone
shows

Anonymous.

Dialog 4422 IP Office38

When you receive a busy tone

If you call an extension and receive a busy tone, or get no answer,
or all external lines are busy, you can use any of the following
methods:

Callback

If a called extension is busy or there is no answer:

6 Press.

It can take several seconds before the procedure is executed.
A confirmation tone is heard.

Note: France, Finland and Sweden, press 5

Outgoing Calls

d Replace the handset to finish the procedure.

You are called back (recall ring signal) when the ongoing call is finished
or the next time a new call is finished. You have to answer within eight
seconds, otherwise the Callback service is cancelled. While waiting for
the Callback, you can make and receive calls as usual.

u Lift the handset when you are called back.

The system calls the extension.

Note: Callbacks can be activated on several extensions at
the same time.

If all external lines are busy (after dialing the digit or digits to get a
line):

6 Press.

Note: France, Finland and Sweden, press 5

z# Dial the external number and press.

d Replace the handset to finish the procedure.

When an external line becomes free, you will be called back (recall
ring signal). You have to answer within eight seconds, otherwise the
Callback service is cancelled. While waiting for the Callback, you
can make and receive calls as usual.

u Lift the handset when you are called back.

The system calls the external number.

Note: Only one Callback can be activated on a busy
external line.

39Dialog 4422 IP Office

Outgoing Calls

Cancel any single Callback

#37*z# Dial, enter the extension number and press.

Note: To cancel a single Callback on a specific external line,
dial the digit or digits to get a line instead of the extension
number.

í Press.

Cancel all Callbacks

#37# Dial.

í Press.

Activate Call Waiting

If you urgently wish to contact a busy extension or external line, you
can notify by a Call Waiting signal.

5 Press.

Note: France and Finland, press 6; Sweden, press 4

Keep handset off hook. When the called extension or the external
line becomes free, it will be called automatically.

Note: The Call Waiting feature might be blocked for use on
your extension (programmed by your system
administrator). If Call Waiting is not allowed, you will
continue to receive a busy tone.

Dialog 4422 IP Office40

Intrusion on a busy extension

You can intrude on an ongoing call on a busy extension.

4 Press.

Before the intrusion is executed, a warning tone is sent to the
parties in the ongoing call. A three party call is established and a
warning tone is heard.

Notes:

France and Sweden, press 8

The warning tone might be disabled for your system. The
Intrusion feature might be blocked for use on your extension
(programmed by your system administrator). If Intrusion is
not allowed, you will continue to receive a busy tone.

Outgoing Calls

41Dialog 4422 IP Office

Outgoing Calls

Bypass

If this feature is allowed from your extension, you can bypass an;
activated Diversion, activated Follow-me or activated Absence
Information on a specific extension.

u Lift the handset.

*60*z# Dial, enter the extension number and press.

Wait for answer.

Speed Dialing

Common Speed Dialing Numbers

By using common Speed Dialing numbers, you can make calls
simply by pressing a few keys. The common Speed Dialing
numbers consist of 1–5 digits and are stored in the telephone
system (by your system administrator).

uz Lift the handset and dial the common Speed Dialing number.

Dial by a function key

Both features and phone numbers can be programmed on a
function key. To program a key, see section “Programming of

function keys” on page 75.

u Lift the handset.

Head office Ô Press the function key.

This function key is preprogrammed by you.

Dial by a Monitoring key

The extension that is monitored can be called by pressing this key.

uÔJim Lift the handset and press the Monitoring key.

This key is preprogrammed by your system administrator.

Dialog 4422 IP Office42

Dial by Contacts

(Dialog 4422 v. 2 phone only).

With this feature you can make a call using the contacts stored in
your phone.

Notes:

If you want to add, change or delete numbers and names
in Contacts, you can do this via the Web interface, see
section “Web Server” on page 94.

It is also possible to add your Microsoft® Outlook® contacts
to Contacts in your phone, you can do this via the PC
application “My Dialog 4000 Contacts”, see section “Add

Microsoft Outlook Contacts” on page 92.

Example: To find and call Zeb Macahan

In idle mode:

9 Press and hold the key.

The available names for that key are shown on the display.

Walter Matthau 4178
Werner Smith 4177

Outgoing Calls

9 Press three times to jump to the first name beginning with the

letter “Z”.

Zeb Ford 8888
Zeb Macahan 7816

ì

Press (+) to scroll to Zeb Macahan.

 or u Press the Speaker key or lift the handset to make the call.

Note: To learn more about how to enter characters, see
section “Entering letters and numbers” on page 27.

43Dialog 4422 IP Office

Call List

Call List

The phone stores a Call List with 50 phone numbers that includes
missed calls (if supported by the network), incoming calls, outgoing
calls and answered calls.

Note: The list is cleared if a power failure occurs, if another
user (extension number) logs on to the same phone or if you
reset the phone.

Call List Ô Press to access the Call List.

If you have new missed calls in the Call List, this key lamp flashes
until you press it. The Call List is displayed, see example.

Call List options

ì Press (-) or (+) to scroll the numbers in the Call List .

u Lift the handset to call the phone number shown.

Call List ÕÔ Press to exit the Call List.

If you want to delete an entry when you are in the Call List:

í Press.

The question Delete item? appears.

 Press to remove the shown entry from the Call List.

Dialog 4422 IP Office44

Example of the Call List menu:

New missed call Incoming call

Call List

12:24am28-09

R Torres 4177

The content of the Call List is (from left to right):

– Call symbol. See call symbol types below.

– Time of the call, for example “10:48 am“.

– Date of the call (Day/Month or Month/Day depending on

date format setting), for example “

– Name of the calling/called person, for example “R Torres“.

– Phone number of the calling/called person, for example

“

4177“.

– Call duration, for example “1:07“. (= one minute and seven

seconds).

– Bar indicator. Indicates the shown part of the total list, and

where that part is positioned in the total list.

Call symbol types:

or New missed call(s).

Indicates new missed and not checked incoming call(s). The
number beside the symbol indicates how many times this caller has
tried to call you.

or Missed call(s).

Indicates missed but checked incoming call(s). The number beside
the symbol indicates how many times this caller has tried to call
you.

15:02 am 28-09 1:07

R Torres 4177

28-09“.

Incoming call.

Indicates an answered incoming call.

Outgoing call.

Indicates an outgoing call.

45Dialog 4422 IP Office

During Calls

During Calls

Group Listening (loudspeaker)

(Dialog 4422 v. 1 phone only).

This feature lets other people in your room listen to your phone
conversation. You speak in the handset while the other party´s
voice is heard in the loudspeaker.

During an ongoing conversation:

 Press to switch between loudspeaker and handset.

When the key lamp is on, the other party´s voice can be heard in
the loudspeaker.

Note: You can adjust the volume, See section “Settings” on

page 75.

Dialog 4422 IP Office46

Handsfree

(Dialog 4422 v. 2 phone only).

During Calls

 Press.

Handsfree conversation.

í Press to end the call.

From handsfree to handset

If the handset is on hook:

u Lift the handset.

Conversation via the handset.

If the handset is off hook:

ÄÂ Press.

Conversation via the handset.

Mute

É Press to switch the microphone on or off.

When the lamp is on, the person on the line cannot hear what is
being said near to your phone.

Hold

You can temporarily put the ongoing call on hold.

ÕÔ Line Press the ongoing call Line key.

The key lamp flashes slowly and the display shows the call on hold.

Note: If you replace the handset, the call is terminated.

ÖÔ Line Press the flashing Line key again to resume the call.

47Dialog 4422 IP Office

During Calls

Inquiry

You have a voice connection on Line 1 and want to make an Inquiry
to an internal or external party.

Ô Inquiry Press.

The first call is put on hold (Line 1 flashes slowly).

Note: You can also press Line 2.

z Call the third party.

When the other party answers, you can switch between the calls
(Refer Back), Transfer the call, create a Conference or end one of
the calls.

í Press to end the Inquiry call.

The third party is disconnected.

ÖÔ Line 1 Press to return to the first call.

Refer Back

The Line key lamp flashes for the call put on hold. The display
shows the connected call on the second row, and the call put on
hold, on the first row.

BBrown Onhold

M Miller 3333

ÖÔ Line 1 Press to put the third party on hold.

First call is connected.

ÖÔ Inquiry Press to put the first call on hold.

Third party is connected.

Note: You can also press Line 2 if you have initiated the
Inquiry on Line 2.

í Press to terminate the connected call.

Dialog 4422 IP Office48

Transfer

You have an ongoing call and you want to transfer the call to
another extension.

Ô Transfer Press.

z Call the third party.

During Calls

Note: You can also press Inquiry or a free Line key.

Ô Transfer Press before or after answer.

The ongoing call is transferred.

Note: If you have put more than one call on hold, the last
call that was put on hold will be transferred. If the dialed
extension is busy or Transfer is not allowed, your phone will
ring again.

49Dialog 4422 IP Office

During Calls

Ô Conference Press.

Conference

With this procedure you can include up to seven parties in a
conference. Only the conference leader (the person initiating the
conference) can admit participants. The conference tone will be
heard every 15 seconds during the conference. The tone is also
heard each time a participant enters or leaves the conference.

Note: The conference tone might be disabled for your
system.

You have an ongoing conversation (Line 1) and want to establish a
phone conference. You will become the conference leader.

Note: You can also press Inquiry or Line 2.

z Call the third party.

Wait for answer.

ÔConference Press to establish a conference.

The display shows:

12:24 12 Sep 2006

Conference leader

Repeat the procedure to add more conference members.

d Replace the handset to leave the conference.

Note: When the conference leader leaves the conference,
the conference will continue with the other included parties.
The conversation is changed back to a normal two party
connection when there are only two parties left.

Dialog 4422 IP Office50

Call Forwarding

Call Forwarding

Internal Follow-me

All calls to your extension are diverted to another extension of your
choice (within the private network). The Follow-me lamp indicates
that you have activated Follow-me. During Follow-me, your phone
can still be used for outgoing calls and you will hear a special dial
tone when you lift the handset.

Order from your own extension

Note: The Follow-me key is only used as a an indicator that
Follow-me is activated. Follow-me cannot be activated by
pressing this key.

*21*z# Dial, enter the answering position number and press.

Note: U.K., dial * 2 * No #.

í Press.

Cancel from your own extension

Follow-me ÕÔ Press.

The Follow-me key lamp is off.

Note: You can also use the following procedure to cancel:

# 2 1 # (U.K. # 2 #) and press the Clear key.

dial

51Dialog 4422 IP Office

Call Forwarding

Redirect from answering position

If you move from one answering position to another answering
position, you can redirect Follow-me from that new position.

Note: Internal Follow-me must be ordered from your own
extension before you can redirect from answering position.

*21*z* Dial, enter your own extension number and press.

Note: U.K., dial * 2 * No *.

z Enter the answering position number.

#í Press to redirect.

Calls are diverted to the new answering position.

Cancel from answering position

#21*z# Dial, enter your own extension number and press.

Note: U.K., dial # 2 * No #.

í Press.

Dialog 4422 IP Office52

Call Forwarding

External Follow-me

If external Follow-me is allowed, you can have all calls to your
extension diverted to an external number of your choice. The
Follow-me lamp indicates that you have activated Follow-me.
During Follow-me, your phone can still be used for outgoing calls
and you will hear a special dial tone when you lift the handset.

Order

Note: The Follow-me key is only used as a an indicator that
Follow-me is activated. Follow-me cannot be activated by
pressing this key.

*22#z Dial and enter the digit or digits to get an external line.

z# Enter the external number and press.
í Press.

Cancel

Follow-me ÕÔ Press.

The Follow-me key lamp is off.

Note: You can also use the following procedure to cancel:

# 2 2 # and press the Clear key.

dial

53Dialog 4422 IP Office

Call Forwarding

Personal Number

With this feature you can be reached on your normal office phone
number even if you are out of the office, at home, and so on.

Depending on the functionality of your telephone system, you can
have either one individual single search profile (standard) or you can
choose between five individual search profiles (optional).

A search profile can be designed to fit the situation (in the office,
traveling, at home, and so on). Both internal or external phone
numbers can be used in a profile.

Your search profile is programmed or modified by your system
administrator. See section “To design and order your search

profiles” on page 57.

When the feature is activated, incoming calls are transferred to your
selected phones or back-up services in the order that you choose.
If an answering position in the profile is busy, the call can be
transferred to another predefined position in the profile (Voice Mail
or a colleague).

You can handle the profiles from your own office phone. How to do
this is described here (an operator can also assist you).

You can also use any of the Personal Assistant applications, if
available. Contact your system administrator for more information.

When out of the office, the feature Direct Inward System Access
(DISA) can be used, if available in your system. How to use DISA is
described in this section.

Dialog 4422 IP Office54

To activate or change to another profile from your office
phone

*10* Dial.

( 1– 5) # Enter the search profile digit and press.

Call Forwarding

í Press.

The display shows the chosen search profile digit.

To cancel from your office phone

#10# Dial.

í Press.

Note: When another party is included in the activated
profile, for instance a colleague or an operator, always
remember to inform them about your absence. If Voice Mail
is included in the activated profile, always update your
greeting with Absence Information.

55Dialog 4422 IP Office

Call Forwarding

To activate or change to another profile from an external
phone

The external phone must be of push button type provided with
pound key (
tone pulses (DTMF).

#) and star key (*) or a mobile phone adapted for dial

z Call the DISA feature at your office.

Dial tone.

*75* Dial.

z* Enter the Authorization Code and press.

z# Dial your own extension number and press.

Dial tone.

*10* Dial.

z* Dial your own extension number and press.

( 1– 5) Press the search profile digit.

#d Press and replace the handset.

Note: When another party is included in the activated
profile, for instance a colleague or an operator, always
remember to inform them about your absence. If Voice Mail
is included in the activated profile, always update your
greeting with Absence Information.

Dialog 4422 IP Office56

Call Forwarding

To cancel from an external phone

The external phone must be of push button type provided with
pound key (
tone pulses (DTMF).

#) and star key (*) or a mobile phone adapted for dial

z Call the DISA feature at your office.

Dial tone.

*75* Dial.

z* Dial the Authorization Code and press.

z# Dial your own extension number and press.

Dial tone.

#10* Dial.

z# Dial your own extension number and press.

d Replace the handset.

To design and order your search profiles

The search profiles are installed or changed by your system
administrator. In order to set up your profiles, copy the setting form,
fill in your new or changed profiles and give it to your system
administrator.

Note: If a profile handling application is connected to your
system, you can edit profiles via your Intranet. See separate
instructions for the application.

57Dialog 4422 IP Office

Call Forwarding

Important notes when designing your search profiles:

• Avoid ring times longer than 45 seconds for your profiles.

Usually the caller hangs up after 3-6 ring signals. If you need a
longer ring time, the maximum time is 60 sec.

• Consider the time you need to react and answer on each
answering position in your profile.

You might need up to 15 seconds to react and answer a call on
a desk or cordless phone and 20–25 seconds for a mobile
phone.

• There must be an answering position at the end of every profile
(Voice Mail or operator/secretary).

If not, calls might end up unanswered.

• Consider what should happen while you are busy on a phone.

The available options are:

– Activate Free on 2nd (if available)

– Follow-me to Voice Mail

– Follow-me to the operator

• If an answering machine, a fax or other answering device is
used as an early answering position, it might interrupt the
searching.

Disconnect the answering device, or design the ring times so
they do not affect the searching.

• If your system admits just one single personal profile, design the
profile only with your 2–3 most frequently used positions.

If you add more numbers, there is a risk that the caller hangs up
before a latter position is called.

• Make sure you use as few answering positions as possible for
each profile. Profile examples:

–In office

–At home

– Traveling

– Absent/not reachable

Dialog 4422 IP Office58

Example:

How to fill in your setting form for search profiles:

Profile 1 In office

Search
order

1 Desk 1234 10

2 Cordless 5234 15

3 Voice Mail

* Examples: Desk, Cordless, Mobile, External, Voice Mail, Operator, and so on.

Profile 2 At home

Search
order

1 External 222222 20

2 Mobile [phone]

3 Voice Mail

Type of telephone or
Answering position* Telephone number

Type of telephone or
Answering position* Telephone number

Call Forwarding

Ring time
(seconds)

Ring time
(seconds)

59Dialog 4422 IP Office

Call Forwarding

Setting form for search profiles

Name:

Department:

Tel e p h o n e N o :

Account:

Profile 1 ..........................

Search
order

1

2

3

4

* Examples: Desk, Cordless, Mobile, External, Voice Mail, Operator, and so on.

Type of telephone or
Answering position* Telephone number

Profile 2 ..........................

Search
order

1

2

3

4

Type of telephone or
Answering position* Telephone number

Profile 3 ..........................

Search
order

1

2

3

4

Type of telephone or
Answering position* Telephone number

Profile 4 ..........................

Search
order

1

2

3

4

Type of telephone or
Answering position* Telephone number

Ring time
(seconds)

Ring time
(seconds)

Ring time
(seconds)

Ring time
(seconds)

Profile 5 ..........................

Search
order

1

2

3

4

Type of telephone or
Answering position* Telephone number

Ring time
(seconds)

Dialog 4422 IP Office60

Absence Information (optional)

Absence Information is used to inform callers why you are absent
and when you will return. If you are authorized, you can also enter
Absence Information for another extension from your extension.
During Absence Information, your phone can still be used for
outgoing calls and you will hear a special dial tone when you lift the
handset.

Order

Example: Back on September 15 (=0915).

*23* Dial.

Absence Information (optional)

( 0– 9) Enter the absence code.

Note: The absence codes consist of one digit. The

absence code assigned to each digit depends on the
connected telephone system. Contact your system
administrator regarding the available absence codes.

*0915 Press and enter the date (MMDD) or time (HHMM) of your

return.

Notes:

If no ret urn time o r da te is nee ded , t his st ep can be s ki pped.

The order in which the date is stated is system dependent.

#í Press.

The display shows the selected reason and, if entered, time or date
of return.

61Dialog 4422 IP Office

Absence Information (optional)

#23# Dial.

Cancel

í Press.

The programmed information is erased.

Order for another extension

*230* Dial.

z* Dial the extension number and press.

( 0– 9) Enter the absence code.

*0915 Press and enter the date or time of the other person's return.

#í Press.

The display on the other person's extension shows the selected
reason and, if entered, time or date of return.

Cancel for another extension

#230*z# Dial, enter the extension number and press.

Note: If the special dial tone is received, the Authorization
Code for the other extension is required. Add the code and

# before pressing the Clear key.

press

í Press.

Dialog 4422 IP Office62

Messages

Messages

Manual Message Waiting (MMW)

If the called extension does not answer you can initiate a message
waiting indication on that extension (if this feature is allowed). If
there is a message waiting, the Message key lamp is on and you
will hear a special dial tone after lifting the handset.

Answer

Message ÕÔ Press.

A call is initiated to the extension that requested Message Waiting.

Cancel MMW at your own extension

#31# Dial.

í Press.

Note: After the call you have to cancel the message
manually, see below.

63Dialog 4422 IP Office

Messages

Order MMW to another extension

In idle mode:

*31*z# Dial, enter the extension number and press.

í Press.

The Message Waiting key lights up on the called extension.

Cancel MMW to another extension

#31*z# Dial, enter the extension number and press.

í Press.

Message Waiting (optional)

If your phone is assigned this feature and if it is diverted to an
interception computer, the Message key lamp is on when there are
messages stored for you in the computer. The messages will be
printed out on a printer connected to the computer.

To print out messages

Message ÕÔ Press.

The display shows the identity of the computer and the number of
messages stored for you.

If you find that the notification of Message Waiting is intrusive or
you want to shut off the notification:

#91#* Dial.

Acknowledgement tone.

Dialog 4422 IP Office64

Messages

Voice Mail (optional)

This Voice Mail application allows you to leave a voice message to
the caller when you are unable to answer calls, for example when
out of office, in a meeting, and so on. The caller can then leave a
message in your mailbox. When back in your office you can enter
your mailbox and listen to the messages received.

You can choose to divert all incoming calls to your mailbox, or calls
when there is no answer, or calls when your phone is busy.

If you use the Personal Number feature, it is recommended to
program Voice Mail as the last answering position for all search
profiles.

When you enter your mailbox, you will hear recorded instructions
on how to handle listening, recording, storing and deleting
messages, and how to change your security code.

Note: How to handle your mailbox, depends on the type of
Voice Mail system. The following describes the, in Ericsson
MD110, integrated type. For other types, please refer to
separate user instructions. Contact your system
administrator if you do not know which type of Voice Mail
system you have.

To activate and deactivate your mailbox

For all incoming calls:

See section “Internal Follow-me” on page 51. Use the number to
the Voice Mail system as the “answering position number”.

65Dialog 4422 IP Office

Messages

To access your mailbox

From your office phone:

z Dial the number to the Voice Mail system.

Note: When the Message key lamp is on (= a new message
is received), you can also press this key.

If you are asked to enter your security code:

z Enter your security code.

Code at delivery = your extension number.

From another phone:

z Dial the number to the Voice Mail system.

If you are asked to enter your security code (if the phone you are
using has a mailbox of its own):

# Press.

z Dial your mailbox number.

(normally your office extension number)

z Enter your security code (if required).

To access someone else’s mailbox

z Dial the number to the Voice Mail system.

If you are asked to enter your security code (if the phone you are
using has a mailbox of its own):

# Press.

z Dial the mailbox number.

(Normally the office extension number of the person served).

z Enter the security code of the other person (if required).

Dialog 4422 IP Office66

Messages

To handle the mailbox

Recorded information on the line tells you the number of new and
stored messages. If you have too many messages stored, you will
first be asked to delete saved messages.

Recorded instructions ask you to press different digits in order to
listen to caller's messages, record your own greetings, change
your password or exit your mailbox, and so on.

The following diagram gives an overview of the mailbox system and
the digits to be used.

67Dialog 4422 IP Office

Group Features

Group Features

Group Call-pick-up

People working in a team can have their phones programmed by
their system administrator to form Call-pick-up groups.

In a Call-pick-up group, any member can answer any individual call
to group members.

u Lift the handset.

*8# Press to answer.

Notes:

One Call-pick-up group can serve as an alternative to
another group. Calls to the alternative group can only be
answered when there are no calls to your own group.

Finland and Sweden, press * 0 #.

Common Bell Group

Calls are signalled on a common bell.

u Lift the handset.

*8# Press to answer.

Note: Finland and Sweden, press * 0 #.

Dialog 4422 IP Office68

Group Hunting

An internal Group Hunting number is a common directory number
for a group of extensions. Calls to the group will be indicated at a
free extension in the group.

When you leave the group temporarily, you make your phone
unavailable for incoming calls.

To leave the group temporarily

*21*z# Dial, enter your own extension number and press.

Note: U.K., dial * 2 * No #.

í Press.

To re-en t e r t h e g r oup

#21# Dial.

Note: U.K., dial # 2 #

Group Features

í Press.

69Dialog 4422 IP Office

Other Useful Features

Other Useful Features

Account Code (optional)

This feature is used to charge a call to an account number or to
prevent unauthorised calls from your phone. The Account Code
can have 1 to 15 digits.

u Lift the handset.

*61*z# Dial, enter the Account Code and press.

Dial tone.

Note: Finland and Norway, dial * 7 1 * Code #.

z Dial the digit or digits to get an external line and the external

number.

Ongoing external call

When used to charge a call it is also possible to connect an
ongoing external call to an Account Code. During the call:

ÕÔ Line Press the ongoing call Line key to put the call on hold.

*61*z# Dial, enter the Account Code and press.

Dial tone.

Note: Finland and Norway, dial * 7 1 * Code #.

ÖÔ Line Press the flashing Line key for the call put on hold.

Dialog 4422 IP Office70

General Deactivation

The following features can be simultaneously cancelled:

• Callback (all Callbacks are cancelled)

• Internal and External Follow-me

• Manual Message Waiting/Absence Information

Order

#001# Dial.

í Press.

Emergency mode

In the event of an emergency the operator can set the telephone
system into Emergency mode, during which only preprogrammed
extensions are permitted to make calls. If your extension is not
assigned with this category and you try to make a call, you will not
receive a dial tone.

Other Useful Features

71Dialog 4422 IP Office

Other Useful Features

Night Service

When the telephone system is in Night Service mode, all your
incoming calls to the operator are transferred to a selected
extension or group of extensions. The telephone system has three
different Night Service modes:

Common Night Service

All incoming calls to the operator are transferred to one specific
extension. Answer the call in the normal way.

Individual Night Service

Selected external calls to the operator are transferred to one
specific extension. Answer the call in the normal way.

Universal Night Service

All incoming calls to the operator are transferred to a universal
signalling device, for example the common bell. Answer the call as
described in section “Common Bell Group” on page 68.

Dialog 4422 IP Office72

Other Useful Features

Key Monitoring

Note: This feature is only available in newer versions of the
telephone system.

It is possible to monitor and to answer calls to other extensions
from a programmable function key on your phone. This feature is
useful in for example Boss-Secretary applications. To answer calls
on a Monitoring key, see section “Answer calls” on page 29.

The following status can be indicated on the Monitoring key:

1 The monitored extension is free (lamp is off).
2 The monitored extension has an incoming call (lamp is flashing

fast).

3 The monitored extension is busy (lamp is on).
4 The monitored extension has performed common hold (lamp is

flashing slowly).

The Monitoring keys are programmed by your system
administrator, however you can change the type of ring signal from
your phone, see section “Change ring signal for a Monitoring key”
on page 85.

When you log on to another IP phone the Monitoring keys are
automatically moved to the new phone.

To make calls on a Monitoring key, see section “Speed Dialing” on
page 42.

73Dialog 4422 IP Office

Other Useful Features

DISA = Direct Inward System Access (optional)

If you are assigned to use this feature and you are working
externally, you can call your office and get access to an external line
in order to make business calls. The business call will be charged
your office extension number or an account number. You will be
charged just for the call to the office.

The external phone must be of push button type provided with
pound key (
tone pulses (DTMF).

After a completed DISA call you must hang up before a new DISA
call can be made.

There are different procedures depending on the type of
Authorization Code, or when an Account Code is used.

With common Authorization Code

#) and star key (*) or a mobile phone adapted for dial

z Call the DISA feature at your office.

Dial tone.

*72* Dial.

z# Dial the Authorization Code and press.

Dial tone.

z Dial the external number.

With individual Authorization Code

z Call the DISA feature at your office.

Dial tone.

*75* Dial.

z* Dial the Authorization Code and press.

z# Dial your own extension number and press.

Dial tone.

z Dial the external number.

Dialog 4422 IP Office74

Settings

Settings

Programming of function keys

All function keys, except for the Triple Access Line keys, can be
used for programming.

Note: To be able to program a function key yourself, the
system administrator must remove at least one of the
default features assigned to the function keys. By removing
these preprogrammed features, the keys become available
for programming.

Frequently used features (*XX#) and phone numbers can be

programmed on the function keys for easy access. When you want
to use the feature or phone number, just press the key. Certain
features must be preprogrammed by your system administrator.

Program/change a feature or verify a programmed
feature

Settings Ô Press.

The Function Keys menu or the Programmable Keys menu is
framed.

Note: To be able to program a function key, the phone
normally has to be logged on to the telephone system (this
is set by your system administrator).

Notes:

The Function Keys menu is only shown if there are no
function keys that can be programmed.

The Programmable Keys menu is only shown if there are
one or more function keys that can be programmed.

75Dialog 4422 IP Office

Settings

Â

Press.

One of the following displays is shown.

Programmable Keys

Press the key to program

Function Keys

Press the key to check

or

Ô Press the function key to program or check.

If the key is already programmed, the number or feature will be
displayed.

Note: If you only want to verify the programmed feature,
press the Clear key two times to return to the main menu.

z Enter phone number or a procedure.

Notes:

A procedure can be, for example the ordering of Follow-me,

*21*Number #).

(

If you want to delete a character, press the Minus key, and
then enter the character again.

You can continue programming another function key
(repeat from “Press the function key to program”).

If you want to erase the number assigned to a key; do not
enter a new number, just press the Speaker key.

Â

Press to save.

í Press to return to the previous menu,

or

Settings ÕÔ press to return to idle mode.

Remove the transparent cover and write the feature name or phone
number beside the key.

Note: Use the DCM (Designation Card Manager) to make
and print your own designation cards. DCM is included on
the Enterprise Telephone Toolbox CD or it can be
downloaded from:

http://www.ericsson.com/enterprise/library/manuals.shtml

For more information, please contact your Ericsson
Enterprise certified sales partner.

Dialog 4422 IP Office76

Language

You can change the display menu language for your phone.
Available languages are listed when the language menu is selected.
The phone must be logged on when changing the language.

Change display menu language (default=English)

Settings Ô Press.

Settings

Note: If the chosen language is not supported by your
telephone system, text sent from the system will continue to
be in English. Only text displayed from the phone itself will
be in the chosen language.

ì

Press.

Repeat until the Language menu is framed.

 Press.

Display menus is framed.

 Press.

The current language is framed and marked (English is default).

ì

Press until the desired language is framed.

Note: The Clear key can be used to leave the menu without

saving the changes.

 Press to store the framed language.

The display language is changed. The acknowledgement tone is
heard.

í Press to return to the previous menu,

or

Settings ÕÔ press to return to idle mode.

77Dialog 4422 IP Office

Settings

Settings Ô Press.

Date presentation

The date is updated automatically from the telephone system. You
can only change the way the date (format) is presented on the
display. The date can be shown in eight ways:

Format Example

• DD MM YYYY 22 02 2006

• DD MMM YYYY 22 Feb 2006

• WW DD MMM YYYY Th 22 Feb 2006

• YYMMDD 060222

• YYYY-MM-DD 2006-02-22

• MM/DD/YYYY 02/22/2006

• DD-MM-YYYY 22-02-2006

• WW DD-MM-YYYY Th 22-02-2006

To change the date presentation:

ì

Â

ì

Press.

Repeat until the Time & date menu is framed.

Press.

Press.

Repeat until the Date Format menu is framed.

 Press.

The current date presentation is framed and marked:

12 09 2006
12 Sep 2006

ì Press until the desired date format is framed.

Note: The Clear key can be used to leave the menu without
saving the changes.

 Press to store the framed date format.

The date format is changed.

í Press to return to the previous menu,

or

Settings ÕÔ press to return to idle mode.

Dialog 4422 IP Office78

Time presentation

The time is updated automatically from the telephone system. You
can only change the way the time (format) is presented on the
display. The time can be shown in 24 or 12 hour clock mode.

To change the time presentation:

Settings Ô Press.

Settings

ì

Press.

Repeat until the Time & date menu is framed.

 Press.

The Time Format menu is framed.

 Press.

The current time presentation is framed and marked:

24 hour
12 hour

ì Press to change between the 12 hour and 24 hour mode.

Note: The Clear key can be used to leave the menu without
saving the changes.

 Press to store the framed time format.

The time format is changed.

í Press to return to the previous menu,

or

Settings ÕÔ press to return to idle mode.

79Dialog 4422 IP Office

Settings

Settings Ô Press.

Programming of ring signal tone character

There are 10 different programmable ring signal tone characters on
your phone, each corresponding to a digit between 0 and 9.

ì

Press.

Repeat until the Ring Character menu is framed.

 Press.

The current tone character is displayed:

Current ring character: 5
Enter new character (0-9):

( 0– 9) Press a digit to select a new character.

The phone rings with the chosen character.

Note: The Clear key can be used to leave the menu without
saving the changes.

 Press to store the selected character.
í Press to return to the previous menu,

or

Settings ÕÔ press to return to idle mode.

Dialog 4422 IP Office80

Display contrast

The display contrast can be changed.

Change the contrast on the display

Settings Ô Press.

Settings

ì

Â

Press.

Repeat until the Display Contrast menu is framed.

Press.

The display shows:

Display Contrast

ì Press to decrease or increase the contrast.

Note: The Clear key can be used to leave the menu without
saving the changes.

 Press to store the contrast level.
í Press to return to the previous menu,

or

Settings ÕÔ press to return to idle mode.

81Dialog 4422 IP Office

Settings

Settings Ô Press.

Option unit

(Dialog 4422 v. 2 phone only).

If your phone is equipped with an option unit, you can use this
menu to select the function of the option unit.

Change the function of the option unit

ì

Â

Press.

Repeat until the Option Unit menu is framed.

Press.

The display shows:

Extra Bell
Busy Signal

ì Press to change between the features Extra Bell,

Busy Signal and Combined Bell/Busy.

• Extra Bell: The extra bell is activated in parallel with the ring
signal. A free on second call does not activate the extra bell
feature.

• Busy Signal: The busy signal is activated when your phone is
busy (during calls). The feature can be used to control for
example a Do-not-disturb lamp at the door.

• Combined Bell/Busy: Activated in parallel with the ring signals
and steady active when your phone is busy (during calls). A free
on second call does not activate the extra bell feature.

Note: The Clear key can be used to leave the menu without
saving the changes.

 Press to store the selected feature.
í Press to return to the previous menu,

or

Settings ÕÔ press to return to idle mode.

Dialog 4422 IP Office82

Settings

Handset and loudspeaker volume

Use the Volume keys to adjust the volume of the handset or
loudspeaker during a call. Adjust the handset listening volume
when the handset is off hook. Adjust the loudspeaker volume when
dial tone is heard via the loudspeaker, or during a monitor call.

ì Press to adjust the volume.

The handset and loudspeaker volume level is stored.

Hearing level settings

It is possible to get an increased hearing level of +6 dB in the
handset and headset.

Settings Ô Press.

ì

Â

Press.

Repeat until the Hearing Level menu is framed.

Press.

The current hearing level is framed and marked.

Standard
Increased

ì Press to change between the values Standard and

Increased.

Note: The Clear key can be used to leave the menu without
saving the changes.

 Press to store the framed hearing level.
í Press to return to the previous menu,

or

Settings ÕÔ press to return to idle mode.

83Dialog 4422 IP Office

Settings

Ring signal volume

Use the Volume keys to adjust the ring signal volume when the
phone is in idle mode or ringing. Adjusted volume is stored.

ì Press to adjust the volume.

Note: The volume will return to the default level in case of a
power failure.

Mute ring signal

You can suppress the ring signal for an incoming call.

É Press to suppress the ring signal.

The ring signal is switched off for the current call, and your phone is
automatically set to Silent Ringing.

Silent Ringing

If you do not want to be disturbed by the ring signal but still want to
be able to answer an incoming call, you can switch off the ring
signal. Incoming calls are only indicated by a flashing line lamp and
display information.

When the phone is in idle mode, or when ringing:

É Press to switch off the ring signal.

The Mute key lamp is switched on to indicate Silent Ringing. The
ring signal will automatically be switched on the next time you lift
the handset or press any key.

Dialog 4422 IP Office84

Settings

Change ring signal for a Monitoring key

The Monitoring keys are programmed by your system
administrator, however you can change the type of ring signal from
your phone. See also section “Key Monitoring” on page 73.

Change the type of ring signal

Settings Ô Press.

Â

The Function Keys menu or the Programmable Keys menu is
framed.

Press.

Ô Press the Monitoring key to program.

The extension number of the phone that is monitored is shown
together with the current type of ring signal for the key.

Monitored number: 3223
Periodic

ì

Press (+) to change.

Silence
Periodic

ì Press to change between the ring signals.

• Silence.

• Periodic (repetitive) ring signal.

• Delayed periodic ring signal.

• One muted ring signal. Only one ring signal with a low level.

• One muted delayed ring signal.

Note: The Clear key can be used to leave the menu without
saving the changes.

 Press to store the framed ring signal.
í Press to return to the previous menu,

or

Settings ÕÔ press to return to idle mode.

85Dialog 4422 IP Office

Settings

Network settings

In the Network menu you can check all the network settings.
These settings can only be changed by your system administrator.

Dialog 4422 IP Office86

Accessories

Accessories

Key panel (optional)

(Dialog 4422 v. 2 phone only).

In newer versions of the telephone system, your phone can be
equipped with one additional key panel. The key panel offers 17
additional keys for storing of your most frequently used telephone
numbers and features. If you do not know which version of the
telephone system you are using, ask your system administrator. To
install the key panel, see section “Installation” on page 103.

Note: The key panel must be of type DBY 419 01.

Use the DCM (Designation Card Manager) to make and print your
own key panel designation cards. DCM is included on the
Enterprise Telephone Toolbox CD or it can be downloaded from:

http://www.ericsson.com/enterprise/library/manuals.shtml

For more information, please contact your Ericsson Enterprise
certified sales partner.

87Dialog 4422 IP Office

Accessories

Headset (optional)

To install the headset, see section “Installation” on page 103.

The following headset features are available.

Answer calls

Press to answer.

Í

The Headset key lamp is turned on.

Note: When the phone is set for Headset Preset, you can
also press the flashing Line key to answer the call. See
section “Headset Preset” on page 90.

í Press to terminate the headset call.

Make calls

z Press and dial the number.

Í

The Headset key lamp is turned on.

Note: When the phone is set for Headset Preset, you can
dial the number directly without pressing the Headset key,
or you can press a Line key instead of the Headset key. See
section “Headset Preset” on page 90.

í Press to terminate the call.

From headset to handset

u Lift the handset.

Dialog 4422 IP Office88

Í

Accessories

From handset to headset

Press.

The Headset key lamp is turned on.

d

Replace the handset.

Headset with Group Listening (loudspeaker)

(Dialog 4422 v. 1 phone only).

 Press to toggle between headset with or without Group

Listening.

When the Loudspeaker key lamp is on, the Group Listening is
active.

From headset to monitoring

(Dialog 4422 v. 1 phone only).

 Press.

The Loudspeaker key lamp is turned on.

Press.

ÏÍ

From monitoring to headset

(Dialog 4422 v. 1 phone only).

Press.

Í

The Headset key lamp is turned on.

From headset to handsfree

(Dialog 4422 v. 2 phone only).

 Press.

The Loudspeaker key lamp is turned on.

From handsfree to headset

(Dialog 4422 v. 2 phone only).

Press.

Í

The Headset key lamp is turned on.

89Dialog 4422 IP Office

Accessories

Headset Preset

By default the phone is set to Loudspeaker Preset mode, so that
calls are connected to the loudspeaker when you answer or make
calls by pressing a Line key. Also when you dial the number without
lifting the handset, the call is automatically connected to the
loudspeaker.

When you use a headset for your telephone, you can change the
setting to Headset Preset mode to get calls connected to the
headset instead. In Headset Preset mode you can make headset
calls by pressing digits directly (direct dialing). You can also answer
headset calls by pressing a Line key.

Notes:

Independent the type of preset setting, when you lift the
handset the call is always connected to the handset.

Also monitoring works as usual, that is when the
Loudspeaker key is pressed, the call is temporarily
connected to the loudspeaker. Monitoring is only available
for the Dialog 4422 v. 1 phone.

Activation and deactivation of Headset Preset can only be
done when the phone is in idle mode.

To activate Headset Preset:

Press and hold for at least 4 seconds.

Í

A short acknowledgement tone signal is heard.

To cancel Headset Preset:

 Press and hold for at least 4 seconds.

A short acknowledgement tone signal is heard.

To check the current preset setting:

Ô Line 1 Press.

Either the Loudspeaker or Headset key lamp is turned on,
indicating the current preset setting.

í Press.

Dialog 4422 IP Office90

Accessories

Headset volume

During a call, use the Volume keys to change the volume of the
headset.

ì Press to change the volume.

The set headset volume level is stored.

For those with impaired hearing, the headset hearing volume level
can be further amplified, use the same procedure as described in
section “Handset and loudspeaker volume” on page 83.

Pull-out leaf (optional)

The pull-out leaf is used for a personal phone number list and is
installed under the phone. To install the pull-out leaf, see section
“Installation” on page 103.

Use the DCM (Designation Card Manager) to make and print your
own card for the pull-out leaf. DCM is included on the Enterprise
Telephone Toolbox CD or it can be downloaded from:

http://www.ericsson.com/enterprise/library/manuals.shtml

For more information, please contact your Ericsson Enterprise
certified sales partner.

91Dialog 4422 IP Office

Add Microsoft Outlook Contacts

Add Microsoft Outlook Contacts

(Dialog 4422 v. 2 phone only).

My Dialog 4000 Contacts

My Dialog 4000 Contacts is a PC application which you can use
when you want to download your Microsoft
Contacts in your phone.

Note: It is recommended to store all your phone numbers
in Microsoft Outlook with area and country code including
the international “+” sign.

Install My Dialog 4000 Contacts

The PC application must be installed on your PC (network access
required), your system administrator should provide a link to the
installation page.

On the installation page:

®

Outlook® contacts to

Make sure you have the necessary information to complete
the installation (see installation page).

When you have the necessary information:

Click on Install My Dialog 4000 Contacts now to start the
installation.

When the installation is complete the My Dialog 4000 Contacts
icon is added to your desktop.

Dialog 4422 IP Office92

Add Microsoft Outlook Contacts

Add Microsoft Outlook contacts

Start “My Dialog 4000 Contacts” on your PC.

Enter your phone number, password and IP address.

The default password is Welcome. To find your IP address, see
section “Menu structure (Settings)” on page 19.

OK

Add>>

Save

Exit

Click.

Available Microsoft Outlook contacts are listed on the left side and all
contacts already in Contacts in your phone are listed on the right
side.

Mark the required contacts on the left hand side and click.

Selected Microsoft Outlook contacts are moved to Contacts in
your phone.

Click to save the contacts.

The contacts are now available in Contacts in your phone.

Note: Contacts in your phone can contain up to 1000
entries.

Exit My Dialog 4000 Contacts

Click to exit the PC application.

93Dialog 4422 IP Office

Web Serve r

Web Server

You can access your IP phone from a PC web browser to edit the
telephone data. The available data depends on which telephone
version (Dialog 4422 v. 1 phone or Dialog 4422 v. 2 phone) you are
using.

• Contacts: (Dialog 4422 v. 2 phone only) Add, change or delete
entries in Contacts.

• Call List: View the list, make a call to a number in the list and
delete items. For the Dialog 4422 v. 2 phone it is also possible
to add numbers to Contacts.

• Settings: Add, change and delete Dial by function key numbers
for the programmable keys.

• Settings: Change the hearing level setting (standard or
increased).

• Settings: (Dialog 4422 v. 2 phone only) Change the ring signal
tone character (a digit between 0-9).

• User’s name in the display: (Dialog 4422 v. 1 phone only) If the
telephone system does not provide the name it is possible to set
the name.

• Password: (Dialog 4422 v. 1 phone only) Change the web
interface password.

Dialog 4422 IP Office94

Before you use the PC, you need to find the web address on your
telephone display.

Example: How to find the web address.

The web address you need to know is presented here (framed with
red circle below):

DHCP (Yes)
pc123-45.ab.cde

Settings Ô Press.

Web Server

ì

Press.

Repeat until the Network menu is framed.

 Press.

The display shows the web address (the address is an example).

DHCP (Yes)
pc123-45.ab.cde

ì Press (+) to frame the web address.

 Press to show the complete web address (if the complete

address is not displayed).

Write down the web address.

Settings ÕÔ Press to return to idle mode.

95Dialog 4422 IP Office

Web Serve r

To access your IP phone from a PC

On your PC:

Enter the web address in the address field in your web
browser, for example “http://pc123-45.ab.cde”.

This address is an abbreviated example. The web browser shows:

Note: If you have entered the same web address you
previously used and you could not access the web server,
then check the address on your phone display. If your
phone has been plugged off for a few days, the address
may have been changed.

******* Enter the web server password.

Default password: Welcome

Notes:

The “Welcome” password is case sensitive.

If you had to enter a password when you logged on to the
phone, you must use this password instead (Dialog 4422 v.
2 phone). This password is then also the web server
password.

Change the web server password to your own personal password.
If you have forgotten your password, contact your system
administrator. See section “Settings - Change web server

password” on page 100. (Dialog 4422 v. 1 phone).

Dialog 4422 IP Office96

Web Server

Log on

User´s name

in display Click to show the user name (Dialog 4422 v. 1 phone

Contacts Click to show the Contacts (Dialog 4422 v. 2 phone only).

CallList Click to show the Call List.

Settings Click to show the sub-menus.

Log off Click to log off from the web server.

Click.

A menu is displayed in the left column, with the following options:

only).

User name

(Dialog 4422 v. 1 phone only).

User´s name

in display Click to show the user name.

Edit Click.

Enter the new name and your extension number.

Save

Click to confirm.

If you want to edit or delete an existing entry:

(Name) Click on the name you want to edit or delete.

Save

Delete

Back

Make the changes and click to save,

or

click to delete the current user name,

or

click to exit the edit and delete menu without any changes.

97Dialog 4422 IP Office

Web Serve r

Contacts Click .

Add to contacts Click.

Contacts

(Dialog 4422 v. 2 phone only).

To add a new name and number to Contacts:

Enter the name and number.

Add to contacts

Contacts Click to show the Contacts.

(Name) Click on the name you want to edit or delete.

Save

Delete

Back

Contacts Click .

Delete contacts Click.

OK

Click.

The new name and number is added to Contacts.

To edit or delete a name and number:

Make the changes and click to save,

or

click to delete the current name and number,

or

click to exit the edit and delete menu without any changes.

To delete all names and numbers from Contacts:

Click to delete all names and numbers.

Dialog 4422 IP Office98

Call List

To edit or delete a name and number:

CallList Click to show the Call List.

(Name) Click.

Web Server

Add to contacts

Delete

Call

Back

CallList Click .

Delete call list Click.

OK

Click to save the name and the number to Contacts
(Dialog 4422 v. 2 phone only),

or

click to delete the current name and number,

or

click to call the number,

or

click to exit the edit and delete menu without any changes.

To delete all names and numbers from the Call List:

Click to delete the list.

99Dialog 4422 IP Office

Web Serve r

Settings - Change web server password

(Dialog 4422 v. 1 phone only).

Settings Click.

Change password Click.

The sub-menus are shown.

******* Enter the new password.

Minimum 6 characters.

******* Move the cursor to the next field and enter the new password

again.

Note: Password is case sensitive!

Change

Back

Settings Click.

Programmable Keys Click.

Click to confirm.

Click to return.

Settings - Programmable keys

The sub-menus are shown.

A table with the current programming for each key is shown. The
key order corresponds to the programmable keys on the
telephone, that is the Line 1 key is located in the left lower corner.

Note: Text that is not underlined, is a designation for a fixed
key and cannot be changed.

To program a key that has not been programmed:

_ Click for the key to be programmed.

12345 Enter the number or code (example).

Save

Click to save.

The key table is shown with the new number or code.

Dialog 4422 IP Office100