Equator EZ 2500 C, EZ 1500, EZ 3600 User Manual
EQUATOR
SERVICE MANUAL
AND
SPARE PARTS CATALOG
First Edition - October 2003
COMBINATION WASHER-DRYER
MODELS: EZ 1500
EZ 2500 C
EZ 3600 C/CEE
www.WasherDryer.com
Advanced Appliances
Table Of Contents
WARRANTY INFORAMTION 1
TROUBLESHOOTING 2-6
INSTALLATION 2
WASH CYCLE 2-5
DRY CYCLE 5-6
SPARE PART S CATALOG 7-18
CABINET 7-9
OSCILLATING GROUP 10-12
CONTROLS 13-14
WATER INLET 15-16
VENTILATION 17-18
TESTING THE ELECTRONIC CONTROL MODULE 19
TESTING THE DRIVE MOTOR 20
CIRCUIT DIAGRAM 21
TIMER CHART 22
WARRANTY INFORMATION
Your Equator appliance is protected by this warranty under normal,
personal, family or household use (1 Year), and limited commercial use
(90 days) in the USA and Canada.
WARRANTY
Equator Corporation undertakes to the consumer-owner
to repair or, at Equator Corporation’s option, to replace
any part of this product which proves to be defective in
workmanship or material under normal personal, family
or household use, in the USA and Canada, for a period of
one year fromthe date of original purchase.
For commercial use, the product is warranteed for a
period of 90days.
During this period, Equator Corporation will provide all
labor and parts necessary to correct such defect, free of
charge, if the appliance has been installed and operated
in accordance with Equator Corporation’s written
instructions with the appliance. Ready access to the
appliance, for service, is the responsibility of the
consumer-owner.
EXCLUSIONS
In no event shall Equator Corporation be liable for
incidental or consequential damages or for damages
resulting from external causes such as abuse, misuse,
incorrect voltage or acts God.
This warranty does not cover service calls which do not
involve defective workmanship or materials covered by
this warranty. Accordingly, diagnosis and repair costs
for a service call which does not involve defective
workmanship or materials will be the responsibility of the
consumer-owner.
Specifically, the following work is not covered under
warranty and does not constitute warranty work:
.
Installation -e.g. improper hook-up or leveling
.
Maintenance - e.g.cleaning of air and/or waterfilter
.
Damage - e.g. Replacingbroken door handle
WARRANTYSERVICE
This warranty isgiven by:
Equator Corporation,
Equator Plaza,
2801 W. Sam Houston Pkwy. N.,
Houston, TX 77043-1611.
Service under this warranty must be obtained by the
following steps, in order:
Call an Equator Corporation Authorized Service Agent
(obtain number of nearest agent from your dealer or by
calling Equator Service at
1-800-776-3538). Under normal circumstances,
Service will be provided during regular business hours
(9:00 a.m. to5:00 p.m. weekdays).
GENERAL
Since it is responsibility of the consumer-owner to
establish the warranty period by verifying the original
purchase date, Equator Corporation recommends that
a receipt, delivery slip or some other appropriate
payment record be kept for that purpose.
Remember to send in your Warranty Registration Card
so that aproof of your purchase exists with Equator.
This warranty givesyou specific legal rights, and
you may also have other rights which vary from State to
State.
Corporate Office
EQUATOR CORPORATION
Equator Plaza
2801 W. Sam Houston Pkwy. N.
Houston, TX 77043-1611
Tel: 713-464-3422 - Fax: 713-464-2151
Tel: 800-776-3538
Most work is covered. The defining factor is, has the
machine malfunctioned (Equator is responsible) or has
the customer omitted or done something to cause
machine to malfunction (customer is responsible).
Some States do not allow the exclusion or limitation of
incidental or consequential damages, so the above
limitation or exclusion may not apply to you.
1
Troubleshooting
Installation
Problem Possible Cause Repair procedure
1. Machine vibrating
or vibrating noise
1a. Shipping brackets not
removed
1b. Machine not leveled 1b. Adjust front leveling legs and tighten
1c. Machine installed on uneven
floor
1a. Open back of machine, remove 4 shipping
brackets connecting cabinet to drum
locknuts
1c. Adjust leveling legs
2. Water leaking
from door
1d. Machine installed on wood
floor
1e. Rubber cap missing from rear
foot
2a. Door not screwed in properly 2a. Screw door in properly
2b. Door not aligned 2b. Align door and screw in properly/Replace
2c. Boot leaking 2c. Change boot (porthole diaphrgm)
1d. Move machin to a more appropriate location
or install underlayment
1e. Install new ribber foot
with new door
Wash Cycle
Problem Possible Cause Repair Procedure
1. Won't fill 1a. No power input. 1a. Check that the cord is plugged in, and circuit
breaker or fuse is OK. Test unit power switch.
1b. No water pressure. 1b. Check that fill hoses are connected that the
water supply is turned on, and hoses are not
kinked.
1c. Drain outlet below 20" (water
siphoning out)
1c. Route drain hose through a clamp on the
rear of the machine, at least 24" above the floor.
1d. Door not closed tightly 1d. Close door firmly, so that it latches.
1e. Door Switch/Lock. 1e. Set to start of regular wash cycle. Test for
115 vac between the common (low) side of the
water inlet valves & terminal 21 of the pressure
switch. If not present, the door switch may be
defective.
1f. Pressure Switch. (test with no
water in the tub)
Set to start of the regular wash cycle. Test for
115 vac between the common (low) side of the
water inlet valves and terminal 22 of the
pressure switch. If not present, the pressure
switch may be defective.
2
Problem Possible Cause Repair Procedure
1g. Set to start of regular wash cycle. Test for
115 vac between high side of hot and cold water
1g. Timer
1h. Temperature Selector Switch
1i. Water inlet valves.
2. Fills, won't
agitate
3. Won't drain 3a. Filter 3a. Remove, clean, and replace filter.
2a. Belt. 2a. Check belt, adjust tension.
2b. Electronic Control Module
2c. Motor
inlet valves and common (low) side of water
inlet valves. If not present, the timer may be
defective.
1h. Set to Start of the regular wash cycle. Set
water temperature selector to WARM/COLD.
Test for 115 vac between high side of hot and
cold water inlet valves and common (low) side
of water inlet valves. If not present the selector
switch may be defective .
1i. If 115 vac is present across a water inlet
valve coil and water pressure is present, the
machine should fill. If not, the valve may be
defective.
2b. Test signals at the Control Module. See
Testing the Electronic Control Module. If correct,
replace the Control. If test on terminals 1 to 7
fail, replace timer. If tests on terminal 8, 9, 12
through 15 fail, replace motor.
2c. Check motor resistance. See Testing Drive
motor.
3b. Drain hose 3b. Check for kinks or blockage.
3c. Drain
3d. Pump
3e. Timer
4. Won't spin. 4a. Belt. 4a. Check belt, adjust tension.
4b. Electronic Control Module
4c. Overloaded 4c. Reduce load size.
4d. Wet load 4d. Check water inlet valves for leaks. See #3
3c. Drain standpipe inlet more than 36" above
the floor. Blocked drain. (direct connection)
3d. With power off , run pump cooling impeller
manually to check for jamming. If pump does
not turn freely, disassemble, remove foreign
objects, and reassemble.
3e. Set timer to REGULAR SPIN. Test for 115
vac across the pump terminals. If present, the
pump may be defective. If not present, timer
may be defective.
4b. Test Control Module in accordance with the
appropriate procedure.
3
Problem Possible Cause Repair Procedure
5. Noisy 5a. Not leveled. 5a. Adjust levelling legs, tighten lock nuts.
5b. Foreign object in tub. 5b. Check tub, remove object.
5c. Shock Absorber. 5c. Check that attachment bolts are tight.
6. Vibrates. 6a. Shipping brackets attached. 6a. Remove & store shipping brackets.
6b. Unstable floor 6b. Remove carpeting, move to abeter location,
or install underlayment.
6c. Not leveled properly 6c. Adjust levelling legs, tighten lock nuts.
7. Water leaks
from detergent
drawer
8. Timer doesn't
advance
9. Tub rotates
one direction only
during wash and
dry cycles
10. Water flows
into tub with
machine off.
7a. Not leveled. 7a. Adjust levelling legs, tighten lock nuts.
7b. Spinning with water in tub. 7b. Not draining. See Won't drain
7c. Electronic Control Module 7c. Test signals at Control Module. See Testing
Electronic Control. If correct, replace control
module. If tests between terminals 1-7 fail,
replace timer. If tests on terminals 8, 9 or 12-15
fail, replace motor.
7d. Motor (tachometer). 7d. Check tachometer resistance. See Testing
the Drive Motor.
8a. Water supply off. 8a. Check water pressure at inlet valve
connections.
8b. Filling interrupted. 8b. See Won't Fill.
8c. Timer. 8c. Test timer motor resistance: 2000 ohms
max. Set to different cycle (e.g. Delicates) &
check timer function different cycle (e.g.
Delicates).
9a. Electronic Control Module 9a. Test signals at Control Module. See Testing
Electronic Control. If correct, replace control
module. If tests between terminals 1-7 fail,
replace timer. If tests on terminals 8, 9 or 12-15
fail, replace motor.
9b. Timer. 9b. See above.
10a. Water inlet valves leaking. 10a. Identify leaking valve. Remove and clean
by backflushing to remove foreign material.
Replace valve if cleaning does not correct the
problem.
4
Problem Possible Cause Repair Procedure
11a.Unplug unit. With excessive water still in
11. Machine
overfills.
11a. Pressure Switch.
tub, check for continuity between terminals 21
and 22. Drain machine, then replace pressure
switch if test indicates continuity.
11b. Drain machine, then replace pressure
kinked or leaking switch hose.
12b. Unplug unit, wait 2 minutes to release door
lock. Test switch with pressure hose off. There
should be no continuity between terminals
11&13.
12. Door won't
open.
13. Clothes wet
at end of wash
cycle.
11b. Pressur Switch Hose.
12a. Door lock enabled. 12a. Water in tub. See W on't drain.
12b. Pressure Switch.
13a. Water in tub. 13a. See Won't drain.
13b. Inadequate final spin. 13b. See Won't Spin.
Dry Cycle
Problem Possible Cause Repair Procedure
1. No tumble
action.
1a. No power input.
1b. Door not closed. 1b. Close door firmly, so that it latches tightly.
1c. Door switch.
1d. Dry timer.
1a. Check that cord is plugged in, and circuit
breaker or, if fuse is OK. Test unit power switch.
1c. Close the door. Test for 115 vac between
terminal a of the dryer timer and the common
(low) side of the water inlet valves.
1d. Set dry timer to 60 minutes. Test for 115 vac
between terminal al of the dryer timer and the
common (low) side of the water inlet valves.
2. Clothes cold
and damp at the
end of the dry
cycle.
1e. Belt. 1e. Check belt, adjust tension.
1f. Test signals at the Control Module. See
Testing the Control Module. If correct, replace
1f. Electronic Control
1g. Motor.
2a. Timer not advanced beyond
the cool-down period.
the control module. If tests on terminals 1 to 7
fail, replace timer. Tests on terminals 8, 9 or 12
through 15 fail, replace motor.
1g. Check motor resistance. See Testing the
Drive Motor.
2a. Set dryer timer for times longer than 15
minutes.
5
Problem Possible Cause Repair Procedure
2b. Blower inoperative. 2b. Check for 115 vac at the blower motor
terminals. Check motor resistance: 10 ohms
maximum.
2c. Thermostats open. 2c. Check for continuity, at room temperature.
2d. Thermal fuse open. 2d. Check for continuity.
2e. Heating elements. 2e. Check resistance: 25 ohms maximum open.
2f. Dryer timer. 2f. Test for 115 vac between either terminal of
88° C thermostat & either terminal of 110° C
thermostat.
3. Clothes hot
and damp at the
end of the dry
cycle.
3a. Blocked filter. 3a. Remove, clean, and replace filter.
3b. *No cold water supply. 3b. Cold water reuired for dryer to function
properly.
3c. * Machine not leveled. 3c. Condenser water flow disturbed. Level unit
and retest.
4. Long drying
time.
5. Clothes stiff
and wrinkled.
3d. Blower impeller. 3d. Remove and clean. Also check to see if
condensing channel is clogged with lint.
3e. * Condenser water valve
inoperative.
3f. * Blower housing to Tub Seals
mismatched.
4a. High suds detergent. 4a. Use Equator detergent, or other low-suds
Excessive detergent. Measure detergent, using 2 tablespoons or 1/8
4b. Hot and cold water hoses
reversed.
4c. Dryer section malfunction. 4c. See #2 and #3 above for tests to perform.
5a. Overdrying. 5a. Set dryer timer for a shorter cycle
5b. High suds detergent. 5b. Use Equator detergent, or other low-suds
5c. Excessive detergent. 5c. Measure detergent, using 1 tablespoon.*
* Applies only to models EZ 3600 C and EZ 2500 C
3e. Test for 110 vac across the valve terminals.
If present, valve may be defective.
3f. Disassemble blower housing from tub.
Ensure that seals are positioned properly &
reassemble.
brand.
cup maximum.
4b. Connect hoses to the proper inlet valves.
brand.
6
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