Equator EZ 2500 C, EZ 1500, EZ 3600 User Manual

EQUATOR

SERVICE MANUAL

AND

SPARE PARTS CATALOG

First Edition - October 2003

COMBINATION WASHER-DRYER

MODELS: EZ 1500

EZ 2500 C

EZ 3600 C/CEE

www.WasherDryer.com

Advanced Appliances

Table Of Contents

WARRANTY INFORAMTION	1
TROUBLESHOOTING	2-6
INSTALLATION	2
WASH CYCLE	2-5
DRY CYCLE	5-6
SPARE PARTS CATALOG	7-18
CABINET	7-9
OSCILLATING GROUP	10-12
CONTROLS	13-14
WATER INLET	15-16
VENTILATION	17-18
TESTING THE ELECTRONIC CONTROL MODULE	19
TESTING THE DRIVE MOTOR	20
CIRCUIT DIAGRAM	21
TIMER CHART	22

WARRANTY INFORMATION

Your Equator appliance is protected by this warranty under normal, personal, family or household use (1 Year), and limited commercial use (90 days) in the USA and Canada.

WARRANTY

Equator Corporation undertakes to the consumer-owner to repair or, at Equator Corporation’s option, to replace any part of this product which proves to be defective in workmanship or material under normal personal, family or household use, in the USA and Canada, for a period of one year from the date of original purchase.

For commercial use, the product is warranteed for a period of 90 days.

During this period, Equator Corporation will provide all labor and parts necessary to correct such defect, free of charge, if the appliance has been installed and operated in accordance with Equator Corporation’s written instructions with the appliance. Ready access to the appliance, for service, is the responsibility of the consumer-owner.

EXCLUSIONS

In no event shall Equator Corporation be liable for incidental or consequential damages or for damages resulting from external causes such as abuse, misuse, incorrect voltage or acts God.

This warranty does not cover service calls which do not involve defective workmanship or materials covered by this warranty. Accordingly, diagnosis and repair costs for a service call which does not involve defective workmanship or materials will be the responsibility of the consumer-owner.

Specifically, the following work is not covered under warranty and does not constitute warranty work:

. Installation -e.g. improper hook-up or leveling

. Maintenance - e.g. cleaning of air and/or water filter

. Damage - e.g. Replacing broken door handle

Most work is covered. The defining factor is, has the machine malfunctioned (Equator is responsible) or has the customer omitted or done something to cause machine to malfunction (customer is responsible).

Some States do not allow the exclusion or limitation of incidental or consequential damages, so the above

limitation or exclusion may not apply to you.

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WARRANTY SERVICE

This warranty is given by:

Equator Corporation, Equator Plaza,

2801 W. Sam Houston Pkwy. N., Houston, TX 77043-1611.

Service under this warranty must be obtained by the following steps, in order:

Call an Equator Corporation Authorized Service Agent (obtain number of nearest agent from your dealer or by c a l l i n g E q u a t o r S e r v i c e a t 1-800-776-3538). Under normal circumstances, Service will be provided during regular business hours (9:00 a.m. to 5:00 p.m. weekdays).

GENERAL

Since it is responsibility of the consumer-owner to establish the warranty period by verifying the original purchase date, Equator Corporation recommends that a receipt, delivery slip or some other appropriate payment record be kept for that purpose.

Remember to send in your Warranty Registration Card so that a proof of your purchase exists with Equator. This warranty gives you specific legal rights, and

you may also have other rights which vary from State to State.

Corporate Office

EQUATOR CORPORATION

Equator Plaza

2801 W. Sam Houston Pkwy. N.

Houston, TX 77043-1611

Tel: [phone] - Fax: [phone]

Tel: [phone]

Troubleshooting

Installation

Problem	Possible Cause		Repair procedure
1. Machine vibrating	1a.	Shipping brackets not	1a.	Open back of machine, remove 4 shipping
or vibrating noise	removed		brackets connecting cabinet to drum
	1b.	Machine not leveled	1b.	Adjust front leveling legs and tighten
			locknuts
	1c. Machine installed on uneven		1c. Adjust leveling legs
	floor
	1d.	Machine installed on wood	1d.	Move machin to a more appropriate location
	floor		or install underlayment
	1e.	Rubber cap missing from rear	1e.	Install new ribber foot
	foot
2. Water leaking	2a.	Door not screwed in properly	2a.	Screw door in properly
from door
	2b.	Door not aligned	2b.	Align door and screw in properly/Replace
			with new door
	2c. Boot leaking		2c. Change boot (porthole diaphrgm)
		Wash Cycle
Problem	Possible Cause		Repair Procedure
1. Won't fill	1a.	No power input.	1a.	Check that the cord is plugged in, and circuit
			breaker or fuse is OK. Test unit power switch.
	1b.	No water pressure.	1b.	Check that fill hoses are connected that the
			water supply is turned on, and hoses are not
			kinked.
	1c. Drain outlet below 20" (water		1c. Route drain hose through a clamp on the
	siphoning out)		rear of the machine, at least 24" above the floor.
	1d.	Door not closed tightly	1d.	Close door firmly, so that it latches.
	1e.	Door Switch/Lock.	1e.	Set to start of regular wash cycle. Test for
			115 vac between the common (low) side of the
			water inlet valves & terminal 21 of the pressure
			switch. If not present, the door switch may be
			defective.
	1f. Pressure Switch. (test with no		Set to start of the regular wash cycle. Test for
	water in the tub)		115 vac between the common (low) side of the
			water inlet valves and terminal 22 of the
			pressure switch. If not present, the pressure
			switch may be defective.

2

	Problem	Possible Cause	Repair Procedure
			1g. Set to start of regular wash cycle. Test for
			115 vac between high side of hot and cold water
		1g. Timer	inlet valves and common (low) side of water
			inlet valves. If not present, the timer may be
			defective.
			1h. Set to Start of the regular wash cycle. Set
			water temperature selector to WARM/COLD.
		1h. Temperature Selector Switch	Test for 115 vac between high side of hot and
			cold water inlet valves and common (low) side
			of water inlet valves. If not present the selector
			switch may be defective .
			1i. If 115 vac is present across a water inlet
		1i. Water inlet valves.	valve coil and water pressure is present, the
			machine should fill. If not, the valve may be
			defective.
	2. Fills, won't	2a. Belt.	2a. Check belt, adjust tension.
	agitate
			2b. Test signals at the Control Module. See
			Testing the Electronic Control Module. If correct,
		2b. Electronic Control Module	replace the Control. If test on terminals 1 to 7
			fail, replace timer. If tests on terminal 8, 9, 12
			through 15 fail, replace motor.
		2c. Motor	2c. Check motor resistance. See Testing Drive
			motor.
	3. Won't drain	3a. Filter	3a. Remove, clean, and replace filter.
		3b. Drain hose	3b. Check for kinks or blockage.
		3c. Drain	3c. Drain standpipe inlet more than 36" above
			the floor. Blocked drain. (direct connection)
			3d. With power off, run pump cooling impeller
		3d. Pump	manually to check for jamming. If pump does
			not turn freely, disassemble, remove foreign
			objects, and reassemble.
			3e. Set timer to REGULAR SPIN. Test for 115
		3e. Timer	vac across the pump terminals. If present, the
			pump may be defective. If not present, timer
			may be defective.
	4. Won't spin.	4a. Belt.	4a. Check belt, adjust tension.
		4b. Electronic Control Module	4b. Test Control Module in accordance with the
			appropriate procedure.
		4c. Overloaded	4c. Reduce load size.
		4d. Wet load	4d. Check water inlet valves for leaks. See #3

3

Problem	Possible Cause	Repair Procedure
5. Noisy	5a. Not leveled.	5a.	Adjust levelling legs, tighten lock nuts.
	5b. Foreign object in tub.	5b.	Check tub, remove object.
	5c. Shock Absorber.	5c. Check that attachment bolts are tight.
6. Vibrates.	6a. Shipping brackets attached.	6a.	Remove & store shipping brackets.
	6b. Unstable floor	6b.	Remove carpeting, move to abeter location,
		or install underlayment.
	6c. Not leveled properly	6c. Adjust levelling legs, tighten lock nuts.
7. Water leaks	7a. Not leveled.	7a.	Adjust levelling legs, tighten lock nuts.
from detergent
drawer
	7b. Spinning with water in tub.	7b.	Not draining. See Won't drain
	7c. Electronic Control Module	7c. Test signals at Control Module. See Testing
		Electronic Control. If correct, replace control
		module. If tests between terminals 1-7 fail,
		replace timer. If tests on terminals 8, 9 or 12-15
		fail, replace motor.
	7d. Motor (tachometer).	7d.	Check tachometer resistance. See Testing
		the Drive Motor.
8. Timer doesn't	8a. Water supply off.	8a.	Check water pressure at inlet valve
advance		connections.
	8b. Filling interrupted.	8b.	See Won't Fill.
	8c. Timer.	8c. Test timer motor resistance: 2000 ohms
		max. Set to different cycle (e.g. Delicates) &
		check timer function different cycle (e.g.
		Delicates).
9. Tub rotates	9a. Electronic Control Module	9a.	Test signals at Control Module. See Testing
one direction only		Electronic Control. If correct, replace control
during wash and		module. If tests between terminals 1-7 fail,
dry cycles		replace timer. If tests on terminals 8, 9 or 12-15
		fail, replace motor.
	9b. Timer.	9b.	See above.
10. Water flows	10a. Water inlet valves leaking.	10a. Identify leaking valve. Remove and clean
into tub with		by backflushing to remove foreign material.
machine off.		Replace valve if cleaning does not correct the
		problem.

4

	Problem	Possible Cause	Repair Procedure
			11a.Unplug unit. With excessive water still in
	11. Machine	11a. Pressure Switch.	tub, check for continuity between terminals 21
	overfills.		and 22. Drain machine, then replace pressure
			switch if test indicates continuity.
		11b. Pressur Switch Hose.	11b.	Drain machine, then replace pressure
			kinked or leaking switch hose.
	12. Door won't	12a. Door lock enabled.	12a.	Water in tub. See Won't drain.
	open.
			12b.	Unplug unit, wait 2 minutes to release door
		12b. Pressure Switch.	lock. Test switch with pressure hose off. There
			should be no continuity between terminals
			11&13.
	13. Clothes wet
	at end of wash	13a. Water in tub.	13a.	See Won't drain.
	cycle.
		13b. Inadequate final spin.	13b.	See Won't Spin.

		Dry Cycle
	Problem	Possible Cause	Repair Procedure
	1. No tumble	1a. No power input.	1a. Check that cord is plugged in, and circuit
	action.		breaker or, if fuse is OK. Test unit power switch.
		1b. Door not closed.	1b. Close door firmly, so that it latches tightly.
			1c. Close the door. Test for 115 vac between
		1c. Door switch.	terminal a of the dryer timer and the common
			(low) side of the water inlet valves.
			1d. Set dry timer to 60 minutes. Test for 115 vac
		1d. Dry timer.	between terminal al of the dryer timer and the
			common (low) side of the water inlet valves.
		1e. Belt.	1e. Check belt, adjust tension.
			1f. Test signals at the Control Module. See
			Testing the Control Module. If correct, replace
		1f. Electronic Control	the control module. If tests on terminals 1 to 7
			fail, replace timer. Tests on terminals 8, 9 or 12
			through 15 fail, replace motor.
		1g. Motor.	1g. Check motor resistance. See Testing the
			Drive Motor.
	2. Clothes cold
	and damp at the	2a. Timer not advanced beyond	2a. Set dryer timer for times longer than 15
	end of the dry	the cool-down period.	minutes.
	cycle.

5

Problem		Possible Cause		Repair Procedure
	2b.	Blower inoperative.	2b.	Check for 115 vac at the blower motor
			terminals. Check motor resistance: 10 ohms
			maximum.
	2c. Thermostats open.		2c. Check for continuity, at room temperature.
	2d.	Thermal fuse open.	2d.	Check for continuity.
	2e.	Heating elements.	2e.	Check resistance: 25 ohms maximum open.
	2f. Dryer timer.		2f. Test for 115 vac between either terminal of
			88° C thermostat & either terminal of 110° C
			thermostat.
3. Clothes hot	3a.	Blocked filter.	3a.	Remove, clean, and replace filter.
and damp at the
end of the dry
cycle.
	3b.	*No cold water supply.	3b.	Cold water reuired for dryer to function
			properly.
	3c. * Machine not leveled.		3c. Condenser water flow disturbed. Level unit
			and retest.
	3d.	Blower impeller.	3d.	Remove and clean. Also check to see if
			condensing channel is clogged with lint.
	3e.	* Condenser water valve	3e.	Test for 110 vac across the valve terminals.
	inoperative.		If present, valve may be defective.
	3f. * Blower housing to Tub Seals		3f. Disassemble blower housing from tub.
	mismatched.		Ensure that seals are positioned properly &
			reassemble.
4. Long drying	4a.	High suds detergent.	4a.	Use Equator detergent, or other low-suds
time.			brand.
	Excessive detergent.		Measure detergent, using 2 tablespoons or 1/8
			cup maximum.
	4b.	Hot and cold water hoses	4b.	Connect hoses to the proper inlet valves.
	reversed.
	4c. Dryer section malfunction.		4c. See #2 and #3 above for tests to perform.
5. Clothes stiff	5a.	Overdrying.	5a.	Set dryer timer for a shorter cycle
and wrinkled.
	5b.	High suds detergent.	5b.	Use Equator detergent, or other low-suds
			brand.
	5c. Excessive detergent.		5c. Measure detergent, using 1 tablespoon.*

* Applies only to models EZ 3600 C and EZ 2500 C

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