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Epson
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T3170
User Manual
216 pgs3.4 Mb0
User Manual
208 pgs3.36 Mb0
Table of contents
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Epson T3170 User Manual

Epson
®
SureColor
®
T3170x User's Guide

Contents

SureColor T3170x User's Guide ................................................................................................................. 9
Introduction to Your Printer...................................................................................................................... 10
Wi-Fi or Wired Networking........................................................................................................................ 34
Optional Equipment and Replacement Parts................................................................................. 11
Printer Part Locations......................................................................................................................... 11
Product Parts - Front ..................................................................................................................... 12
Product Parts - Top/Inside............................................................................................................. 13
Product Parts - Rear...................................................................................................................... 14
Control Panel Parts ....................................................................................................................... 15
Changing the LCD Screen Language............................................................................................ 17
Selecting the Date and Time ......................................................................................................... 18
Setting a Password and Locking the Control Panel ....................................................................... 19
Selecting Wireless Network Settings from the Control Panel ........................................................ 36
Enabling Wi-Fi Direct Mode........................................................................................................... 38
Using WPS to Connect to a Network ............................................................................................. 40
Printing a Network Status Sheet......................................................................................................... 41
Printing a Network Connection Report ............................................................................................... 42
Network Connection Report Codes and Messages ....................................................................... 44
Accessing the Web Config Utility................................................................................................... 49
Changing a USB Connection to a Wi-Fi Connection...................................................................... 50
Changing a Wi-Fi Connection to a Wired Network Connection...................................................... 50
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Connecting to a New Wi-Fi Router ................................................................................................ 51
Disabling Wi-Fi Features ............................................................................................................... 52
Media Handling.......................................................................................................................................... 54
Loading Roll Paper ........................................................................................................................ 54
Cutting Roll Paper ......................................................................................................................... 58
Cutting Roll Paper Manually...................................................................................................... 58
Removing Roll Paper..................................................................................................................... 59
Cut Sheet Handling ............................................................................................................................ 61
Loading Single Cut Sheets ............................................................................................................ 62
Loading Paper in the Auto Sheet Feeder....................................................................................... 63
Removing Paper from the Auto Sheet Feeder............................................................................... 67
Selecting Custom Paper Configurations........................................................................................ 70
Selecting the Paper Settings for Each Source - Control Panel ........................................................... 73
Paper Type Settings - Control Panel ............................................................................................. 74
Printing from a Computer ......................................................................................................................... 76
Selecting Basic Print Settings - Windows ...................................................................................... 76
Document Size Options - Windows........................................................................................... 79
Paper Source Options - Windows ............................................................................................. 79
Print Mode Options - Windows.................................................................................................. 80
Color Mode Options - Windows ................................................................................................ 80
Level Options - Windows .......................................................................................................... 81
Using Layout Manager - Windows ............................................................................................ 83
Selecting Print Layout Options - Windows..................................................................................... 88
Page Layout Options - Windows............................................................................................... 88
Selecting Advanced Settings - Windows ....................................................................................... 90
Roll Paper Options - Windows .................................................................................................. 91
Selecting Additional Settings - Windows ....................................................................................... 92
Printing Your Document - Windows............................................................................................... 93
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Checking Print Status - Windows.............................................................................................. 94
Saving, Sharing, and Customizing the Printer Settings ................................................................. 94
Saving and Sharing Print Settings - Windows........................................................................... 94
Editing Print Setting Displays - Windows .................................................................................. 96
Selecting Default Print Settings - Windows.................................................................................... 97
Changing the Language of the Printer Software Screens.............................................................. 98
Changing Automatic Update Options .......................................................................................... 100
Printing on a Mac ............................................................................................................................. 100
Selecting Basic Print Settings - Mac ............................................................................................ 101
Paper Size Options - Mac ....................................................................................................... 105
Paper Source Options - Mac................................................................................................... 105
Print Mode Options - Mac ....................................................................................................... 106
Color Mode Options - Mac ...................................................................................................... 106
Level Options - Mac ................................................................................................................ 107
Selecting Print Layout Options - Mac........................................................................................... 108
Selecting Advanced Settings - Mac ............................................................................................. 108
Managing Color - Mac ................................................................................................................. 110
Color Matching Options - Mac................................................................................................. 111
Sizing Printed Images - Mac........................................................................................................ 111
Selecting Printing Preferences - Mac .......................................................................................... 111
Printing Preferences - Mac...................................................................................................... 112
Printing Your Document or Photo - Mac ...................................................................................... 113
Checking Print Status - Mac.................................................................................................... 114
Printing CAD Drawings..................................................................................................................... 115
Printing CAD Drawings from the Printer Driver............................................................................ 115
Printing CAD Drawings in HP-GL/2 or HP RTL Mode.................................................................. 117
Using the Control Panel Menus.............................................................................................................. 119
Accessing the Printer's Menus ......................................................................................................... 119
Paper Setting Menu.......................................................................................................................... 120
Basic Settings Menu......................................................................................................................... 122
Printer Settings Menu....................................................................................................................... 124
Network Settings Menu .................................................................................................................... 130
System Administration Settings Menu .............................................................................................. 130
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Maintenance Menu........................................................................................................................... 132
Printer Status/Print Menu ................................................................................................................. 133
Refilling Ink .............................................................................................................................................. 134
Ink Safety Precautions ..................................................................................................................... 134
Check Ink and Maintenance Box Levels........................................................................................... 136
Checking Maintenance Box Status on the LCD Screen............................................................... 137
Checking Ink and Maintenance Box Levels - Windows ............................................................... 137
Checking Ink and Maintenance Box Levels - Mac ....................................................................... 138
Disabling Special Offers with Windows ....................................................................................... 140
Purchase Epson Ink and Maintenance Box...................................................................................... 141
Ink Bottle and Maintenance Box Part Numbers ........................................................................... 141
Refilling the Ink Tanks ...................................................................................................................... 141
Replacing the Maintenance Box....................................................................................................... 146
Adjusting Print Quality............................................................................................................................ 148
Print Head Maintenance................................................................................................................... 148
Print Head Nozzle Check............................................................................................................. 148
Checking the Nozzles Using the Product Control Panel ......................................................... 149
Checking the Nozzles Using a Computer Utility...................................................................... 150
Print Head Cleaning .................................................................................................................... 152
Cleaning the Print Head Using the Product Control Panel ...................................................... 153
Cleaning the Print Head Using a Computer Utility................................................................... 154
Using the Powerful Cleaning Utility ......................................................................................... 156
Flushing the Ink Tubes............................................................................................................ 158
Adjusting Print Quality Using the Product Control Panel .................................................................. 159
Cleaning the Auto Sheet Feeder ...................................................................................................... 161
Cleaning the Roll Paper Feeder ....................................................................................................... 162
Maintenance and Transportation ........................................................................................................... 163
Replacing the Cutter......................................................................................................................... 163
Before Moving or Transporting Your Product ................................................................................... 166
After Moving or Transporting Your Product ...................................................................................... 171
Solving Problems .................................................................................................................................... 176
Checking for Software Updates........................................................................................................ 176
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Product Status Messages ................................................................................................................ 177
Resetting Control Panel Defaults ..................................................................................................... 177
Solving Printer Problems.................................................................................................................. 179
Printer Does Not Turn On ............................................................................................................ 179
LCD Screen Shuts Off ................................................................................................................. 179
Solving Network Problems ............................................................................................................... 179
Product Cannot Connect to a Wireless Router or Access Point .................................................. 180
Network Software Cannot Find Product on a Network................................................................. 181
Product Does Not Appear in Mac Printer Window ....................................................................... 182
Cannot Print Over a Network....................................................................................................... 182
Wireless Network Connection is Unstable on a Mac ................................................................... 183
Solving Printing Problems ................................................................................................................ 183
Nothing Prints.............................................................................................................................. 184
Print Head Moves But Nothing Prints .......................................................................................... 184
Solving Paper Problems................................................................................................................... 185
Paper Feeding Problems............................................................................................................. 185
Printout Quality Problems............................................................................................................ 186
Roll Paper Jam Problems ............................................................................................................ 187
Cut Sheet Paper Jam Problems .................................................................................................. 189
Solving Print Quality Problems......................................................................................................... 190
Overall Print Quality is Poor......................................................................................................... 190
Lines Are Misaligned ................................................................................................................... 191
Prints are Scuffed or Smeared .................................................................................................... 192
Prints are Not Positioned Properly............................................................................................... 193
Uninstall Your Product Software....................................................................................................... 193
Uninstalling Product Software - Windows.................................................................................... 193
Uninstalling Product Software - Mac............................................................................................ 194
Where to Get Help............................................................................................................................ 195
Technical Specifications ........................................................................................................................ 197
Windows System Requirements ...................................................................................................... 197
Mac System Requirements .............................................................................................................. 198
Paper Specifications ........................................................................................................................ 198
Printable Area Specifications ........................................................................................................... 200
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Ink Specifications ............................................................................................................................. 202
Dimension Specifications ................................................................................................................. 202
Electrical Specifications ................................................................................................................... 203
Environmental Specifications ........................................................................................................... 203
Interface Specifications .................................................................................................................... 204
Network Interface Specifications ...................................................................................................... 204
Safety and Approvals Specifications ................................................................................................ 205
Safety and Approvals Specifications for Latin America .................................................................... 206
Notices ..................................................................................................................................................... 208
Important Safety Instructions............................................................................................................ 208
General Product Safety Instructions ............................................................................................ 208
LCD Screen Safety Instructions................................................................................................... 210
Wireless Connection Safety Instructions ..................................................................................... 210
FCC Compliance Statement............................................................................................................. 210
Binding Arbitration and Class Waiver ............................................................................................... 211
Trademarks...................................................................................................................................... 214
Copyright Notice............................................................................................................................... 215
A Note Concerning Responsible Use of Copyrighted Materials................................................... 215
Default Delay Times for Power Management for Epson Products ............................................... 216
Copyright Attribution.................................................................................................................... 216
8
SureColor T3170x User's Guide
Welcome to the SureColor T3170x User's Guide.
For a printable PDF copy of this guide, click here.
9

Introduction to Your Printer

Refer to these sections to learn more about your printer and this manual.
Printer Features Notations Used in the Documentation Printer Part Locations Using the Control Panel Assembling the Optional Printer Stand and Paper Basket

Printer Features

The Epson SureColor T3170x printer includes these special features:
High productivity
• 140-ml ink bottles with T49H ink
• HP-GL2 support for CAD software
Reliability
• Improved anti-dust design for reduced print head nozzle maintenance
• PrecisionCore Micro TFP print head offers Precision Droplet Control
• Nozzle Verification Technology detects nozzle condition and adjusts print quality
High resolution
• Prints at resolutions up to 2400 dpi
Easy-to-use setup and operation
• Intuitive, easy-to-read, 4.3-inch, color LCD touchscreen
• Sleek, minimal design that easily fits on desktops
• Easy-to-use software
• Supports roll paper up to 24 inches (609.6 mm) wide and sheets up to 11 × 17 inches (279 × 432 mm)
Optional Equipment and Replacement Parts
Parent topic: Introduction to Your Printer
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Optional Equipment and Replacement Parts

You can purchase genuine Epson ink, paper, and accessories from an Epson authorized reseller. To find the nearest reseller, visit proimaging.epson.com (U.S.) or proimaging.epson.ca (Canada), select your product series and product, and click the Where to Buy button. Or call 800-GO-EPSON (800-463-
7766) in the U.S. or 800-807-7766 in Canada.
Option or part Part number
Printer stand and paper basket C12C933151
Roll paper spindle C12C933211
Maintenance box C13S210057
Replacement printer cutter blade C13S210055
1-year extended Epson Preferred Plus service plan EPPT3151B1
Parent topic: Printer Features

Notations Used in the Documentation

Follow the guidelines in these notations as you read your documentation:
• Warnings must be followed carefully to avoid bodily injury.
• Cautions must be observed to avoid damage to your equipment.
• Notes contain important information about your printer.
• Tips contain additional printing information.
Parent topic: Introduction to Your Printer

Printer Part Locations

Check the printer part illustrations to learn about the parts on your printer.
Product Parts - Front Product Parts - Top/Inside Product Parts - Rear Control Panel Parts
Parent topic: Introduction to Your Printer
11

Product Parts - Front

1 Control panel
2 Cutter cover
3 Optional paper basket and stand
4 Casters (included with optional stand)
5 Output tray
6 Edge guides
7 Auto sheet feeder
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8 Cut sheet cover
9 Front cover
Parent topic: Printer Part Locations

Product Parts - Top/Inside

1 Roll paper cover
2 Paper feeder
3 Ink tanks
4 Ink tank cover
5 Ink tank caps
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6 Transportation cap
7 Roll paper spindle
8 2-inch core paper stop (left side is removeable)
9 Roll paper spindle holders
Parent topic: Printer Part Locations

Product Parts - Rear

1 Maintenance box cover
2 Maintenance box
3 AC inlet
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4 Ethernet LAN port
5 Status light
6 Data light
7 OPTION port (not available for this product)
8 USB port
9 Air vents
Caution: Do not block the air vents shown above.
Parent topic: Printer Part Locations

Control Panel Parts

1
2
3
4 LCD touchscreen
home button
power light
power button
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LCD Screen Display
1 Status messages
2 Roll paper information
When roll paper is not loaded, - - - is displayed.
3 Information icon (displays notifications or warnings)
4 Paper Setting menu
5 Printer Status menu
6 Settings menu
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7 Network connection settings
: No Ethernet connection or Ethernet/Wi-Fi connection is not set up
: Ethernet connection established
: Wi-Fi is disabled
: Wi-Fi network error or the product is searching for a connection
: Wi-Fi connection established; the number of bars indicates signal strength
: Wi-Fi Direct is disabled
: Wi-Fi Direct connection established
8 Supply status (displays remaining maintenance box level)
Parent topic: Printer Part Locations

Using the Control Panel

See these sections to learn about the control panel and select control panel settings.
Changing the LCD Screen Language Selecting the Date and Time Setting a Password and Locking the Control Panel
Parent topic: Introduction to Your Printer

Changing the LCD Screen Language

You can change the language used on the LCD screen.
1. Press the home button, if necessary.
2. Select Settings > Language.
17
You see this screen:
3. Select a language.
4. Press the home button to exit.
Parent topic: Using the Control Panel

Selecting the Date and Time

Before using your product, select the current date, time, and daylight saving phase in your area, and choose your preferred date and time format.
Note: This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance. For more information on administration settings, see the
Administrator's Guide.
1. Press the home button, if necessary.
2. Select Settings > General Settings > Basic Settings > Date/Time Settings.
18
You see this screen:
3. Select Date/Time.
4. Select the date format you want to use.
5. Use the on-screen keyboard to enter the current date and select OK.
6. Select the time format you want to use.
7. Use the on-screen keyboard to enter the current time and select OK.
8. Press the home button to exit.
Parent topic: Using the Control Panel

Setting a Password and Locking the Control Panel

You can set an administrator password to lock the following settings and prevent them from being changed:
• Network settings
• Certain printer settings
• Certain maintenance settings
• System administration settings
• Web Config settings
• EpsonNet Config settings
19
Note: This setting can be locked by an administrator. If you cannot access or change this setting,
contact your administrator for assistance. For more information on administration settings, see the
Administrator's Guide.
1. Press the home button, if necessary.
2. Select Settings > General Settings > System Administration > Security Settings > Admin Settings.
You see a screen like this:
3. Select Admin Password.
4. Select Register.
5. Use the on-screen keyboard to enter a password and select OK.
6. Enter the password again to confirm and select OK.
Note: Keep a copy of your password in a safe place.
7. Select OK.
8. Select Lock Setting > On to lock settings.
A prompt appears confirming that you want to enable locked settings. Select Yes to enable the setting and return to the home screen.
You must enter the admin password to access any of the locked settings.
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Note: If you forget your password, contact Epson for assistance.
Parent topic: Using the Control Panel

Assembling the Optional Printer Stand and Paper Basket

Follow these instructions to assemble the optional printer stand and paper basket.
Before you begin, make sure you have enough space to set up the printer as shown here.
1 2 inches (50 mm)
2 11.2 inches (285 mm)
3 6 inches (150 mm)
Caution: At least two people are required to lift the printer onto the assembled stand.
21
Make sure you have all of these items for assembly:
22
1 Left mounting bracket
2 Right mounting bracket
3 Support brace
4 Left leg
5 Right leg
6 Paper basket bar
7 Left leg base (square hole faces front)
8 Right leg base (square hole faces front)
9 Allen wrench
10 Paper basket rod
11 Left paper basket support rod
12 Right paper basket support rod
13 Screws (28; 24 if thumbscrews are included)
14 Screw holders (4)
15 Thumbscrews (4; not included with all stands)
1. Attach the support brace to the left leg base and the right leg base.
23
2. Use the Allen wrench to insert 8 screws (four on each side) into the holes on the support brace and leg bases as shown.
3. Attach the legs to the bases.
24
4. Insert 8 screws (4 on each side) into the holes in the legs.
5. Push in the cloth on the paper basket bar so it does not get caught between the bar and the legs, and attach the bar to the legs as shown.
25
Note: Make sure the L and R stickers on the paper basket bar are correctly oriented with the L and R
stickers on the leg bases.
6. Insert 4 screws (2 on each side) into the holes on the paper basket bar to secure it to the legs.
26
7. Make sure the L and R stickers on the mounting brackets are correctly oriented with the left and right legs and attach them as shown.
8. Insert 4 screws into 4 screw holders (2 on each side) and insert them into the holes on the legs to secure the mounting brackets.
27
9. Slide the paper basket rod into the pocket on the end of the paper basket cloth.
10. Insert the top of the paper basket support rods through the loops on the paper basket cloth and attach them to the paper basket rods.
28
11. Insert the ends of the paper basket support rods into the holes on the leg bases.
12. Close the paper basket as shown.
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13. On the back of the paper basket and stand, attach the loops on the paper basket cloth to the hooks on the leg bases as shown.
14. On the front of the stand, lock the casters.
15. Have at least two people lift the printer using the handholds as shown.
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