Epson T3000, T5000, T7000 Warranty Statement

®

EPSON

Limited Warranty Program for the
Epson® SureColor® T7000, SureColor® T5000, and
SureColor® T3000 Printers

Preferred

SM

Priority

Technical

Support

Security

and

Peace of
Mind

Toll-Free

Phone
Number

On-Site
Repair

Please open this booklet and record your unique Unit ID Number.

You will need it to take full advantage of the Preferred Warranty.

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Welcome and Congratulations

Congratulations on your purchase of the Epson® SureColor® T7000, SureColor® T5000, or SureColor® T3000
printer. Your printer is designed to provide consistent high quality output in the demanding technical printing
environment. To ensure your complete satisfaction with its performance, Epson is pleased to include the Epson
PreferredSM Limited Warranty Plan described in this document. This one-year limited warranty plan includes priority
toll-free technical phone support and on-site hardware service for your printer. Should you have a question or
experience a problem with your printer, simply call the exclusive Epson Preferred toll-free number, select the
technical support option, and enter your Unit ID Number as described in this booklet. Please have your Serial
Number available for the answering technical support specialist. Since it’s an exclusive number, your call will be
answered promptly.

Please review the information contained in this booklet. You’ll find your personal Unit ID Number and the exclusive
Epson Preferred toll-free number. You’ll need these numbers to take advantage of our Preferred Service. You’ll find
our complete terms and conditions for this one-year limited warranty at the end of this booklet, under “Terms and
Conditions – Limited Warranty for Commercial Products.”

Once again, congratulations and welcome to the Epson Preferred Family.

Purchasing Extended
Service: the Epson
PreferredSM Plus Plan

The Epson Preferred Limited Warranty Plan offers
premium warranty service for one year. We’d like to
inform you of the opportunity to continue enjoying
Epson service after the end of your warranty
through our Preferred Plus Plan – Epson’s extended
service contracts for the Epson® SureColor® T7000,
SureColor® T5000, and SureColor® T3000 printers.
Just purchase a Preferred Plus Plan during the one­year limited warranty period and you’ll continue to
have access to our toll-free priority technical support
line, plus our on-site hardware service.

You may purchase a two-year or one-year Preferred
Plus Plan. The conditions for purchase are stated
immediately below.

Two-Year Preferred Plus Option: This plan is
available for purchase only during the one-year
limited warranty period. It provides you with
two additional years of service after the end of
your original warranty, for a total of three years
of coverage. No renewal of extended service is
available after that time.
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year (for a total of three years of coverage), subject
to the conditions described in the next paragraph.
No further renewal of service is available after the
second year of extended service.

In order to qualify for a one-year renewal of
extended service, at the time you apply for renewal
the Total Prints counter on the printer must be less
than the following:

SureColor® T7000 - 238,000 Square Feet
SureColor® T5000 - 107,000 Square Feet
SureColor® T3000 - 52,708 Square Feet

The information on the Total Prints counter can be
obtained from the printer control panel by pressing
the Menu button: Menu > Settings > Printer Status
> Show Total Prints. Even if the total prints on
the printer does not exceed the specified square
footage, Epson may still at its discretion not allow
the renewal based on the printer’s service and usage
history.

Purchasing a One-Year Preferred Plus Plan After
Expiration of the Warranty

Epson may at its discretion allow you to purchase
our one-year extended service plan after expiration
of your printer’s original warranty, subject to the
conditions described below. No renewal is available
after the one year of extended service.

In order to qualify for purchase of our one-year
Preferred Plus Plan after expiration of the warranty:

One-Year Preferred Plus Option: This plan
is available for purchase only during the one­year limited warranty period, and, under certain
conditions, after that period as explained below.
EPPT753B1

Special Conditions Applicable to the One-Year
Preferred Plus Option

Purchasing an Additional Year

If you purchase our one-year Preferred Plus Plan
during the warranty period, the plan provides you
with one additional year of service after the end
of your original warranty, for a total of two years
of coverage. Epson may at its discretion allow you
to renew your extended service for one additional

• The printer must be no more than two years old
based on the initial shipment data from Epson’s
warehouse.

• The Total Prints counter on the printer must be
less than the maximum square footage shown
above.

• At your expense, maintenance service (or, if the
printer is currently malfunctioning, then a time
and material repair) must be performed by an
Epson Authorized Customer Care Center, to be
sure that the printer is in good working condition
and meets Epson’s field repair specifications. The
one-year Preferred Plus Plan must be purchased
within 30 days this service or repair.