All rights reserved. No part of this manual may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, without the prior written permission of SEIKO EPSON CORPORATION.
The contents of this manual are subject to change without notice.
All effort have been made to ensure the accuracy of the contents of this manual. However, should any errors be detected, SEIKO EPSON would greatly appreciate being
informed of them.
The above not withstanding SEIKO EPSON CORPORATION can assume no responsibility for any errors in this manual or the consequences thereof.
EPSON is a registered trademark of SEIKO EPSON CORPORATION.
General Notice:Other product names used herein are for identification purpose only and may be trademarks or registered trademarks of their
respective owners. EPSON disclaims any and all rights in those marks.
Precautionary notations throughout the text are categorized relative to 1)Personal injury and 2) damage to equipment.
DANGERSignals a precaution which, if ignored, could result in serious or fatal personal injury. Great caution should be exercised in performing procedures preceded by
DANGER Headings.
WARNINGSignals a precaution which, if ignored, could result in damage to equipment.
The precautionary measures itemized below should always be observed when performing repair/maintenance procedures.
DANGER
1.ALWAYS DISCONNECT THE PRODUCT FROM THE POWER SOURCE AND PERIPHERAL DEVICES PERFORMING ANY MAINTENANCE OR REPAIR
PROCEDURES.
2.NO WORK SHOULD BE PERFORMED ON THE UNIT BY PERSONS UNFAMILIAR WITH BASIC SAFETY MEASURES AS DICTATED FOR ALL ELECTRONICS
TECHNICIANS IN THEIR LINE OF WORK.
3.WHEN PERFORMING TESTING AS DICTATED WITHIN THIS MANUAL, DO NOT CONNECT THE UNIT TO A POWER SOURCE UNTIL INSTRUCTED TO DO
SO. WHEN THE POWER SUPPLY CABLE MUST BE CONNECTED, USE EXTREME CAUTION IN WORKING ON POWER SUPPLY AND OTHER ELECTRONIC
COMPONENTS.
4.WHEN DISASSEMBLING OR ASSEMBLING A PRODUCT, MAKE SURE TO WEAR GLOVES TO AVOID INJURIER FROM METAL PARTS WITH SHARP EDGES.
WARNING
1.REPAIRS ON EPSON PRODUCT SHOULD BE PERFORMED ONLY BY AN EPSON CERTIFIED REPAIR TECHNICIAN.
2.MAKE CERTAIN THAT THE SOURCE VOLTAGES IS THE SAME AS THE RATED VOLTAGE, LISTED ON THE SERIAL NUMBER/RATING PLATE. IF THE
EPSON PRODUCT HAS A PRIMARY AC RATING DIFFERENT FROM AVAILABLE POWER SOURCE, DO NOT CONNECT IT TO THE POWER SOURCE.
3.ALWAYS VERIFY THAT THE EPSON PRODUCT HAS BEEN DISCONNECTED FROM THE POWER SOURCE BEFORE REMOVING OR REPLACING PRINTED
CIRCUIT BOARDS AND/OR INDIVIDUAL CHIPS.
4.IN ORDER TO PROTECT SENSITIVE MICROPROCESSORS AND CIRCUITRY, USE STATIC DISCHARGE EQUIPMENT, SUCH AS ANTI-STATIC WRIST
STRAPS, WHEN ACCESSING INTERNAL COMPONENTS.
5.REPLACE MALFUNCTIONING COMPONENTS ONLY WITH THOSE COMPONENTS BY THE MANUFACTURE; INTRODUCTION OF SECOND-SOURCE ICs OR
OTHER NON-APPROVED COMPONENTS MAY DAMAGE THE PRODUCT AND VOID ANY APPLICABLE EPSON WARRANTY.
6.WHEN USING COMPRESSED AIR PRODUCTS; SUCH AS AIR DUSTER, FOR CLEANING DURING REPAIR AND MAINTENANCE, THE USE OF SUCH
PRODUCTS CONTAINING FLAMMABLE GAS IS PROHIBITED.
Confidential
About This Manual
This manual describes basic functions, theory of electrical and mechanical operations, maintenance and repair procedures of the printer. The instructions and procedures included
herein are intended for the experienced repair technicians, and attention should be given to the precautions on the preceding page.
Manual Configuration
This manual consists of six chapters and Appendix.
CHAPTER 1.PRODUCT DESCRIPTIONS
Provides a general overview and specifications of the product.
CHAPTER 2.OPERATING PRINCIPLES
Describes the theory of electrical and mechanical operations of the
product.
CHAPTER 3.TROUBLESHOOTING
Describes the step-by-step procedures for the troubleshooting.
CHAPTER 4.DISASSEMBLY / ASSEMBLY
Describes the step-by-step procedures for disassembling and assembling
the product.
CHAPTER 5.ADJUSTMENT
Provides Epson-approved methods for adjustment.
CHAPTER 6.MAINTENANCE
Provides preventive maintenance procedures and the lists of Epsonapproved lubricants and adhesives required for servicing the product.
APPENDIX Provides the following additional information for reference:
• Connector Summary
• Exploded Diagram
• Parts List
Symbols Used in this Manual
Various symbols are used throughout this manual either to provide additional
information on a specific topic or to warn of possible danger present during a
procedure or an action. Be aware of all symbols when they are used, and always read
NOTE, CAUTION, or WARNING messages.
Indicates an operating or maintenance procedure, practice or condition
that is necessary to keep the product’s quality.
Indicates an operating or maintenance procedure, practice, or condition
that, if not strictly observed, could result in damage to, or destruction of,
equipment.
May indicate an operating or maintenance procedure, practice or
condition that is necessary to accomplish a task efficiently. It may also
provide additional information that is related to a specific subject, or
comment on the results achieved through a previous action.
Indicates an operating or maintenance procedure, practice or condition
that, if not strictly observed, could result in injury or loss of life.
Indicates that a particular task must be carried out according to a certain
standard after disassembly and before re-assembly, otherwise the
quality of the components in question may be adversely affected.
Confidential
Revision Status
RevisionDate of IssueDescription
AAugust 7, 2009First Release
BAugust 3, 2010
CAugust 27, 2010
Modified the following figures.
Chapter 4
4.4.1 APG Assy (p78)
"4-28 Disconnecting the Cables (p78)"
4.4.6 ASF Assy (p96)
"4-83 Releasing the Cables (2) (p97)"
4.4.9 Front Paper Guide Pad (p103)
"4-99 Reinstalling the Front Paper Guide Pad (1) (p103)"
Disassembling THE FRONT PAPER GUIDE PAD TRAY (p112)
"4-132 Checking the Front Paper Guide Pad (p114)"
Modified the following figures in the table.
Chapter 3
3.1.1 Troubleshooting according to Error Messages (p30)
"3-11 Troubleshooting of Fatal Error (p41)"
(p44) Check Point 2, (p46) Check Point 1
Modified the following figure.
Chapter 4
4.5.2 PF Motor (p122)
"4-152 Removing the PF Motor (p122)"
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WorkForce 1100/Epson Stylus Office T1110/B1100/T1100/Epson ME Office 1100Revision C
The product numbers of the EPSON ink cartridges for this printer are shown below.
Table 1-2. Product No. of Ink Cartridges
ColorEAILatinEuro
Black
Cyan
Magenta
Yellow
T0681 (S)
T0691 (2S)
T0682 (2S)
T0692
(3S)
T0683 (2S)
T0693 (3S)
T0684 (2S)
T0694 (3S)
T1151 (S)T0711H (S)T0731H (S)
T1032 (S)T1002 (S)T1032 (S)
T1033 (S)T1003 (S)T1033 (S)
T1034 (S)T1004 (S)T1034 (S)
Shelf life
Two years from production date (if unopened), six months after opening package.
Storage Temperature
Table 1-3. Storage Temperature
SituationStorage TemperatureLimit
When stored in individual boxes
When installed in main unit
-20 oC to 40 oC
(-4oF to 104oF)
-20 oC to 40 oC
o
F to 104oF)
(-4
CISMEA/
Asia
1 month max. at 40 oC (104oF)
ECC
T1191 (S)
T1091(2S)
T1232 (S)
T1092 (2S)
T1233 (S)
T1093 (2S)
T1234 (S)
T1094 (2S)
Dimension
12.7 mm (W) x 68 mm (D) x 47 mm (H)
The ink cartridge cannot be refilled.
Do not use expired ink cartridges.
The ink in the ink cartridge freezes at -16 °C (3.2 oF). It takes
about three hours under 25 °C (77
o
F) until the ink thaws and
becomes usable.
Product DescriptionPrinting Specifications10
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WorkForce 1100/Epson Stylus Office T1110/B1100/T1100/Epson ME Office 1100Revision C
1.2.3 Print Mode
Media
• Plain paper
• Premium Bright White Paper
(EAI)
• Bright White Inkjet Paper
(others)
• Ultra Premium Glossy Photo
Paper (EAI)
• Ultra Glossy Photo Paper
(others)
• Premium Photo Paper Glossy
(EAI)
• Premium Glossy Photo Paper
(others)
• Photo Paper Glossy (EAI)
• Glossy Photo Paper (others)
• Premium Photo Paper SemiGloss (EAI)
• Premium Semigloss Photo
Paper (others)
Table 1-4. Print Mode (Color)
Print
Mode
Draft 1360x180
Draft 2360x180
Normal 2360x360
Fine360x720
Photo 2720x720
Best Photo 2
Photo RPM5760x1440
Fine360x720
Photo1 720x720
Best Photo 2
Photo RPM
Fine360x720
Photo 1720x720
Best Photo 2
Resolution
(H x V) dpi
720x1440
720x1440
5760x1440
720x1440
Dot Size
(cps*1)
Eco
(400cps)
Eco
(400cps)
VSD1
(320cps)
VSD2
(245cps)
VSD3
(245cps)
VSD3
(245cps)
VSD3
(245cps)
VSD2
(245cps)
VSD2
(245cps)
VSD3
(245cps)
VSD3
(245cps)
VSD2
(245cps)
VSD2
(245cps)
VSD3
(245cps)
Bi-d
Micro
Weave
ONOFF
ONOFF
ONOFF
ONON
ONON
ONON
ONON
ONON
ONON
ONON
ONON
ONON
ONON
ONON
Table 1-4. Print Mode (Color)
Media
• Premium Presentation Paper
Matte (EAI)
• Matte Paper - Heavyweight
(others)
• Photo Quality Inkjet Paper
• Envelope
Note : The default is indicated by boldface.
Note *1 :cps = character per second
*2
(others)
*2: Not supported in EAI.
Print
Mode
Photo 1720x720
Best Photo 1
Normal 2360x360
Fine360x720
Resolution
(H x V) dpi
1440x720
Dot Size
1
(cps*
VSD2
(245cps)
VSD3
(245cps)
VSD1
(320cps)
VSD2
(245cps)
)
Bi-d
OFFOFF
OFFON
Micro
Weave
ONON
ONON
Product DescriptionPrinting Specifications11
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WorkForce 1100/Epson Stylus Office T1110/B1100/T1100/Epson ME Office 1100Revision C
Table 1-5. Print Mode (Monochrome)
Media
• Plain paper
• Premium Bright White Paper
(EAI)
• Bright White Inkjet Paper
(others)
• Ultra Premium Glossy Photo
Paper (EAI)
• Ultra Glossy Photo Paper
(others)
• Premium Photo Paper Glossy
(EAI)
• Premium Glossy Photo Paper
(others)
• Photo Paper Glossy (EAI)
• Glossy Photo Paper (others)
• Premium Photo Paper SemiGloss (EAI)
• Premium Semigloss Photo
Paper (others)
Print
Mode
Draft 3360x360
Draft 4360x360
Normal 1360x360
Fine360x720
Photo 2720x720
Best Photo 2
Photo RPM5760x1440
Fine360x720
Photo1 720x720
Best Photo 2
Photo RPM5760x1440
Fine360x720
Photo 1720x720
Best Photo 2
Resolution
(H x V) dpi
720x1440
720x1440
720x1440
Dot Size
(cps*1)
Eco
(400cps)
Eco
(400cps)
VSD1
(320cps)
VSD2
(245cps)
VSD3
(245cps)
VSD3
(245cps)
VSD3
(245cps)
VSD2
(245cps)
VSD2
(245cps)
VSD3
(245cps)
VSD3
(245cps)
VSD2
(245cps)
VSD2
(245cps)
VSD3
(245cps)
Bi-d
Micro
Weave
ONOFF
ONOFF
ONOFF
ONON
ONON
ONON
ONON
ONON
ONON
ONON
ONON
ONON
ONON
ONON
Table 1-5. Print Mode (Monochrome)
Media
• Premium Presentation Paper
Matte (EAI)
• Matte Paper - Heavyweight
(others)
• Photo Quality Inkjet Paper
• Envelope
Note : The default is indicated by boldface.
Note *1 :cps = character per second
*2
(others)
*2: Not supported in EAI.
Print
Mode
Photo 1720x720
Best Photo 1
Normal 1360x360
Fine360x720
Resolution
(H x V) dpi
1440x720
Dot Size
1
(cps*
VSD2
(245cps)
VSD3
(245cps)
VSD1
(320cps)
VSD2
(245cps)
)
Bi-d
OFFOFF
OFFON
Micro
Weave
ONON
ONON
Product DescriptionPrinting Specifications12
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WorkForce 1100/Epson Stylus Office T1110/B1100/T1100/Epson ME Office 1100Revision C
1.2.4 Supported Paper
The table below lists the paper type and sizes supported by the printer. The Supported paper type and sizes vary depending on destinations (between EAI, EUR, and Asia).
Table 1-6. Supported Paper
Paper NamePaper Size
A3+/SuperA3329 x 483 mm
A3297 x 420 mmY-Y-Y-
US B279.4 x 431.8 mm (11” x 17”)Y-----
B4257 x 364 mmY-Y-Y-
Legal215.9 x 355.6 mm (8.5” x 14”)Y-Y-Y-
Letter215.9 x 279.4 mm (8.5” x 11”)Y-Y-Y-
Plain paper
A4210 x 297 mm (8.3” x 11.7”)Y-Y-Y-
B5182 x 257 mm (7.2” x 10.1”)--Y-Y-
A5148 x 210 mm (5.8” x 8.3”)--Y-Y-
Half Letter139.7 x 215.9 mm (5.5” x 8.5”)Y-----
A6105 x 148 mm (4.1” x 5.8”)Y-Y-Y-
User Defined50.8 x 127- 329 x 1117.6 mmY-Y-Y-
Premium Inkjet Plain PaperA4210 x 297 mm (8.3” x 11.7”)0.118021--Y-Y-
Premium Bright White PaperLetter215.9 x 279.4 mm (8.5” x 11”)0.119024Y-----
A3297 x 420 mm
Bright White Inkjet Paper
A4210 x 297 mm (8.3” x 11.7”)--Y-Y-
ThicknessWeightEAIEURAsia
mmg/m2lb.P*1B*2P*1B*2P*1B*
Y-Y-Y-
0.08-0.1164-90 17-24
--Y-Y-
0.1392.525
2
Ultra Premium Glossy Photo Paper (EAI)
Ultra Glossy Photo Paper (others)
Letter215.9 x 279.4 mm (8.5” x 11”)
A4210 x 297 mm (8.3” x 11.7”)--YYYY
8” x 10”203.2 x 254 mmYY----
5” x 7”127 x 178 mmYYYY--
4” x 6
”
101.6 x 152.4 mmYYYYYY
0.329077
YY----
Product DescriptionPrinting Specifications13
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WorkForce 1100/Epson Stylus Office T1110/B1100/T1100/Epson ME Office 1100Revision C
Table 1-6. Supported Paper
Paper NamePaper Size
Premium Photo Paper Glossy (EAI)
Premium Glossy Photo Paper (others)
Photo Paper Glossy (EAI)
Glossy Photo Paper (others)
ThicknessWeightEAIEURAsia
mmg/m2lb.P*1B*2P*1B*2P*1B*
A3+/SuperA3329 x 483 mm
A3297 x 420 mmYYYYYY
11” x 14”279.4 x 355.6 mmYY----
US B279.4 x 431.8 mm (11” x 17”)YY----
Letter215.9 x 279.4 mm (8.5” x 11”)YY----
A4210 x 297 mm (8.3” x 11.7”)YYYYYY
8” x 10”203.2 x 254 mmYY----
5” x 7”127 x 178 mmYYYYYY
”
x 6
”
4
16:9 wide102 x 181 mm (4” x 7.11”)YYYYYY
A3+/SuperA3329 x 483 mm
US B279.4 x 431.8 mm (11” x 17”)YY----
Letter215.9 x 279.4 mm (8.5” x 11”)YY----
A4210 x 297 mm (8.3” x 11.7”)YYYYYY
5” x 7”127 x 178 mm--YY--
101.6 x 152.4 mmYYYYYY
0.2725568
0.2525868
YYYYYY
YY----
2
4” x 6”101.6 x 152.4 mmYYYYYY
Premium Photo Paper Semi-gloss (EAI)
Premium Semigloss Photo Paper (others)
A3+/SuperA3329 x 483 mm
A3297 x 420 mmYYYYYY
US B279.4 x 431.8 mm (11” x 17”)YY----
0.2725066
Letter215.9 x 279.4 mm (8.5” x 11”)YY----
A4210 x 297 mm (8.3” x 11.7”)--YYYY
4” x 6”101.6 x 152.4 mmYYYYYY
YYYYYY
Product DescriptionPrinting Specifications14
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WorkForce 1100/Epson Stylus Office T1110/B1100/T1100/Epson ME Office 1100Revision C
C A U T I O N
Table 1-6. Supported Paper
Paper NamePaper Size
11” x 14”279.4 x 355.6 mm
Premium Presentation Paper Matte (EAI)
Matte Paper Heavy-weight (others)
Presentation Paper Matte (EAI)
Photo Quality Inkjet Paper/ESF (others)
Envelopes
Photo Quality Self Adheshive SheetA4210 x 297 mm (8.3” x 11.7”)0.19
Note *1: “Y” in the “P” column stands for “the paper type/size is Supported”.
*2: “Y” in the “B” column stands for “Borderless printing is available”.
Letter215.9 x 279.4 mm (8.5” x 11”)YY----
A4210 x 297 mm (8.3” x 11.7”)YYYYYY
8” x 10”203.2 x 254 mmYY----
A3+/SuperA3329 x 483 mm
A3297 x 420 mm--Y-Y-
US B279.4 x 431.8 mm (11” x 17”)Y-----
A4210 x 297 mm (8.3” x 11.7”)--Y-Y-
#10104.8 x 241.3 mm (4.125” x 9.5”)
#DL110 x 220 mm--Y-Y-
#C4229 x 324 mm--Y-Y-
#C6114 x 162 mm--Y-Y-
ThicknessWeightEAIEURAsia
mmg/m2lb.P*1B*2P*1B*2P*1B*
YY----
0.2316744
Y-Y-Y-
0.1210227
Y-Y-Y-
75-
-
20-27
100
16744
Y-Y-Y-
2
Make sure the paper is not wrinkled, fluffed, torn, or folded.
The curve of paper must be 5 mm or below.
When printing on an envelope, be sure the flap is folded neatly.
Do not use the adhesive envelopes.
Do not use double envelopes and cellophane window envelopes.
Product DescriptionPrinting Specifications15
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WorkForce 1100/Epson Stylus Office T1110/B1100/T1100/Epson ME Office 1100Revision C
Print Area
LM
RM
TM
BM
BM
Cut Sheet (Standard)
Cut Sheet (Borderless)
Print Area
LMRM
Paper Size
TM
Paper Feed Direction
1.2.5 Printing Area
The printing area for this printer is shown below.
Table 1-7. Printing Area (Margins)
Print ModePaper Size
Standard printAny size3 mm3 mm3 mm3 mm
Envelopes5 mm5 mm5 mm20 mm
Borderless
print
Note * :The margins for Borderless print are margins that bleed off the edges of paper.
A4/Letter to 5” x 7”/
16:9 wide
4” x 6”2.54 mm2.54 mm1.34 mm2.54 mm
LeftRightTopBottom
2.54 mm2.54 mm2.96 mm4.02 mm
Margin*
1.3 Interface
This printer is equipped with the USB device port on the rear of the printer for
connecting with a host such as a computer. The following is the specifications of the
port.
Specification:
Universal Serial Bus Specifications Revision 2.0
Universal Serial Bus Device Class Definition for Printing Devices Version
1.1
Transfer rate: 480 Mbps (High Speed Device)
Data format: NRZI
Compatible connector:USB Series B
Max. cable length: 2 [m] or less
Table 1-8. Device ID
When IEEE 1284.4 is EnabledWhen IEEE 1284.4 is Disabled
The “Model Name” is replaced as shown in the following table.
Figure 1-2. Printing Area
DestinationModel Name
North America
Latin America
Euro
Asia/CISMEA
China
WorkForce 1100
Epson Stylus Office T1110
Epson Stylus Office B1100
Epson Stylus Office T1100
Epson ME OFFICE 1100
Product DescriptionInterface16
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WorkForce 1100/Epson Stylus Office T1110/B1100/T1100/Epson ME Office 1100Revision C
C A U T I O N
10/50
27/80
30/86 35/95 40/10420/68
Temperature (°C/°F)
20
30
40
50
90
80
70
60
Humidity (%)
1.4 General Specifications
1.4.1 Electrical Specifications
Primary power input
Table 1-9. Primary Power Specifications
Item100-120V model220-240V model
Rated power supply voltage100 to 120 VAC220 to 240 VAC
Input voltage range90 to 132 VAC198 to 264 VAC
Rated current0.7 A (max. 1.5 A)0.4 A (max. 0.6 A)
Rated frequency50 to 60 Hz
Input frequency range49.5 to 60.5 Hz
Insulation resistanceAC1000Vrms (for one minute)
Energy conservationInternational Energy Star Program compliant
Printing Approx. 26 WApprox. 26 W
Power
consumption
Note : If the printer is not operated for more than three minutes, it goes into sleep mode within
five minutes.
Sleep modeApprox. 1.3 WApprox. 1.7 W
Standby mode (power-off)Approx. 0.2 WApprox. 0.4 W
1.4.2 Environmental Conditions
Table 1-10. Environmental Conditions
ConditionTemperature
Operating
Storage*3
(unpacked)
Note *1 : The combined Temperature and Humidity conditions must be within the blue-shaded
range in Figure 1-3.
*2: No condensation
*3: Non-operating with unpacked.
*4: Must be less than 1 month under 40°C.
10 to 35°C
(50 to 95°F)
-20to 40°C*
(-4°F to 104°F)
*1
4
Humidity
20
to80%
to85%
5
*1,2
ShockVibration
1G
(1 msec. or less)
2G
(2 msec. or less)
0.15G,
10 to 55Hz
0.50G,
10 to 55Hz
Product DescriptionGeneral Specifications17
Figure 1-3. Temperature/Humidity Range
When returning the repaired printer to the customer, make sure
the Printhead is covered with the cap and the ink cartridge is
installed.
If the Printhead is not covered with the cap when the printer is off,
turn on the printer with the ink cartridge installed, make sure the
Printhead is covered with the cap, and then turn the printer off.
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WorkForce 1100/Epson Stylus Office T1110/B1100/T1100/Epson ME Office 1100Revision C
Power ButtonInk ButtonPaper Button
Power LEDInk LEDPaper LED
Cancel Button
1.4.3 Durability
ItemDurabilityRemark
Black
Total print life
Color
Printhead
36,000 pages, or five years
whichever comes first
18,000 pages, or five years
whichever comes first
Six billions shots (per nozzle) or
five years whichever comes first
A4, 3.5% duty (ECMA)
Plain Paper A4, ISO24712
Pattern, Default Mode print
1.4.4 Acoustic Noise
35 dB (when printing from PC, on Premium Glossy Photo Paper, in highest
quality)
1.4.5 Safety Approvals (Safety standards/EMI)
USAUL60950-1
FCC Part15 Subpart B Class B
CanadaCAN/CSA-C22.2 No.60950-1
CAN/CSA-CEI/IEC CISPR 22 Class B
MexicoNOM-019-SCFI-1998
TaiwanCNS13438 Class B
WorkForce 1100/Epson Stylus Office T1110/B1100/T1100/Epson ME Office 1100Revision C
Note : The numbers shown in the figure are nozzle numbers. The numbers and color names
are not printed on an actual nozzle check pattern.
360 dpi VSD1
32 dots
0.142 mm (1/180 inch)
Yellow
Magenta
Black1
Cyan
Black2
1.5.3 Operation Buttons & LEDs Functions
Detailed information on the buttons and LEDs functions are listed below.
Table 1-13. Operation Button Functions
Button
Power
PaperOn
InkOn
Ink
(when held for three
seconds or longer)
CancelOn
Power + Ink
(combination)
Power + Paper
(combination)
Note * :The nozzle check pattern printed by the printer is shown in Figure 1-5.
Printer
Status
Off• Turns the power on.
On• Turns the power off.
• Feeds or ejects paper.
• Recovers from a multi-feed error and feeds paper to
restart the print job.
• Feeds paper when paper is loaded after a no-paper
error occurs.
• Ejects a jammed paper when a paper jam error occurs.
• Runs a sequence of ink cartridge replacement when
an ink-out error occurs. The carriage moves to set the
ink cartridge to the position for replacement.
• When the carriage has been set in the ink replacement
position, moves the carriage to the home position.
• Runs a sequence of ink cartridge replacement. The
carriage moves to set the ink cartridge to the position
for replacement.
• When an ink cartridge has been set in the ink replacement
position, moves the carriage to the home position.
• Runs a head cleaning.
On
On
At power on
• Runs a sequence of ink cartridge replacement when
ink level low, ink out, or no ink cartridge error has
occurred.
• Cancels the print job during printing.
• When the carriage has been set in the ink replacement
position, moves the carriage to the home position.
WorkForce 1100/Epson Stylus Office T1110/B1100/T1100/Epson ME Office 1100Revision C
Table 1-14. Indicators (LEDs) Function
Printer Status
Power OFF
Fatal errorOFF
Maintenance requestOFF
Paper jam error--Flashes--
Cover open error--Flashes--
Multi-feed error--ON--
No paper error--ON--
Ink cartridge replacement is in progressFlashes----6
Ink sequence is in progressFlashes----7
CSIC error----ON
No ink cartridge error or ink-out error----ON
Ink level low----Flashes9
Power ONFlashes----10
Reset request*
2
PowerPaperInk
Flashes at
high speed
Indicators (LEDs)
OFFOFF1
Flashes at
high speed
Flashes
alternately 1
ONONON--
Flashes at
high speed
Flashes
alternately 2
Pri-
ority*
1.5.4 Errors & Remedies
1
ErrorErrorRemedies
Fatal errorA mechanical error has occurred. Turn the power Off and back it On.
2
3
4
5
8
Maintenance
request
Paper jam
No paper
Multi-feed
Ink-outThe cartridge has run out of ink.
No ink cartridgeInk cartridge(s) was not detected.
Wrong ink
cartridge
Cover open error
Note :For more information on the remedies, see ?3.1.1 Troubleshooting according to
Error Messages? (p.30).
Table 1-15. Errors & Remedies
Waste ink pads need to be
replaced.
A paper jam has occurred.Remove the jammed paper and press
Failed to feed paper.Load paper correctly and press the
Multiple sheets of paper were fed
at the same time.
Incorrect ink cartridge(s) was
detected.
Printing was executed with the
Printer Cover open.
Replace the waste ink pads and reset
the counter.
the Paper button.
Paper button.
Press the Paper button to eject the
multiple sheets.
Replace the cartridge with a new one.
Replace the cartridge with a new one.
Replace the cartridge with the correct
one.
Close the Printer Cover.
Note *1:When two or more errors occur at the same time, the one with higher priority will be indicated.
*2: The all LEDs light for 0.2 seconds when a reset request is received.
Note :--:No change
Flash: Repeats turning On and Off every 1.25 seconds.
Flash at high speed: Repeats turning On and Off every 0.5 seconds.
Flashes alternately 1: Same as the “Flash”
Flashes alternately 2: Repeats turning Off and On every 1.25 seconds.
WorkForce 1100/Epson Stylus Office T1110/B1100/T1100/Epson ME Office 1100Revision C
Rear Paper
Eject Roller
Front Paper
Eject Roller
PW Sensor
CR Scale
PF Roller
PF Encoder
Sensor
PF Scale
PF Motor
Carriage
Unit
Ink System
Unit
Pump Motor
Carriage
Shaft
APG Sensors
APG Motor
APF Sensor
Timing Belt
CR Encoder
Sensor
LD Roller
Retard
Roller
PE Sensor
ASF Motor
CR Motor
PF Roller
Cover Open
Sensor
2.1 Overview
This chapter explains the operating principles of the mechanical sections and electrical
circuits in this product. The main components of this product are as follows.
Board NameModel Number
Control circuit boardCA58 MAIN
Power supply circuit boardC698 PSB/PSE
Control panel boardC698 PNL
Relay BoardCA58 SUB-B
CR Relay BoardCA58 SUB
2.2 Printer Mechanism
Like the conventional model, this product uses DC motors and stepping motors as
power sources. The following table describes the motor types and their applications.
Motor NameTypeApplications/Functions
CR Motor
PF Motor
APG Motor
ASF Motor
Pump Motor
DC motor with
brushes
DC motor with
brushes
DC motor with
brushes
4-phase, 48-pole
PM type stepping
motor
4-phase, 48-pole
PM type stepping
motor
Table 2-1. Motors
Used for carriage driving. Makes little noise during
driving. The CR linear scale and CR encoder sensor
are used to control the motor.
Drives the Paper loading rollers at the time of fixedvalue paper loading or paper feed/eject operation. To
grasp the paper feed pitch, the precision gear surface
is fitted with the PF scale and the PF encoder sensor
is used to control the motor.
Drives the Carriage Unit at the time of PG setting.
The two APG Sensors are driven vertically to control
the motor.
Drives the paper feed operation of the ASF. Since
this is a stepping motor, any scales or photo sensors
to know the driving conditions are not required.
Drives the pump, wiper, etc. of the Ink System. Since
this is a stepping motor, any scales or photo sensors
to know the driving conditions are not required.
The basic mechanism is almost same as the Epson Stylus Photo R1900.
The schematic diagram below shows the printer mechanism.
Figure 2-1. Printer Mechanism Outline
Operating PrinciplesOverview22
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WorkForce 1100/Epson Stylus Office T1110/B1100/T1100/Epson ME Office 1100Revision C
2.258
(64/720inch)
C column
C#3
C#2
C#1
5.644
(160/720inch)
0.071
(1/360inch)
Carriage movement direction
Paper feed direction
C#180
C#179
C#178
B#3
B#2
B#1
B#180
B#179
B#178
A#3
A#2
A#1
A#180
A#179
A#178
B column
A column
2.3 Printhead Specifications
The Printhead of this product is a F-Mach head.
The following shows the arrangement of the nozzles and the color arrangement of each
nozzle line when viewed the Print Head from behind.
Figure 2-2. Nozzle Arrangement
Table 2-2. Nozzle Lines and the Corresponding Ink Color
InkLine
Black
YellowC column*: #1 to C#60
MagentaC column*: #61 to C#120
A column: #1 to #180
B column: #1 to #180
CyanC column*: #121 to C#180
Note "*": #1,#61 and #121 nozzles of C column are used only for flushing, and are not used for
printing.
Operating PrinciplesPrinthead Specifications23
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WorkForce 1100/Epson Stylus Office T1110/B1100/T1100/Epson ME Office 1100Revision C
2.4 PG Setting
As this printer uses an Auto PG (APG), an appropriate PG position is set according to the used paper type.
The following table indicates the PG positions, the main applications of each position, and the relationships between the two sensors used with the APG.
Table 2-3.
Application
Printing• Photo paper (A4 or more) • Photo paper
Non-printing• Position for phase
PG value1.0mm1.2mm1.7mm2.1mm4.5mm–
SensorPG (– –)PG (–)PG (Typ)PG (+)PG (++)Release
APG Sensor 1*HighHighHighHighHighHigh
APG Sensor 2LowLowLowLowHighHigh
PG (– –)PG (–)PG (Typ)PG (+)PG (++)Release
• Plain paper
(Less than A4)
• PG adjustment position• Standby position after
alignment at reassembly
• Exclusive paper
• PG (-) rub avoidance
power-on
PG Position
• Envelope
• PG (Typ) rub avoidance––
• Initialization at power-on
–
• Cleaning (wiping)
• Ink Cartridge
replacement
• Paper jam removal
Note "*": The signal output is “Low” while the PG positions are changed.
Operating PrinciplesPG Setting24
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WorkForce 1100/Epson Stylus Office T1110/B1100/T1100/Epson ME Office 1100Revision C
1
2
3
4
6
E
D
C
A
8
B
5
7
2.5 Motors & Sensors
Motors
Fig.NameSpecific
Type: DC MotorDrive voltage: 42 V DC ± 5%
Armature resistance: 12.2 ± 10%
Type: DC MotorDrive voltage: 42 V DC ± 5%
Armature resistance: 64.7 ± 15%
Type: 4-phase 48-pole PM type stepping motorDrive voltage: 42 V DC ± 5%
Winding resistance: 7.0 ± 10% (per phase at 25°C)
Type: DC MotorDrive voltage: 42 V DC ± 5%
Armature resistance: 23.6 ± 10%
Type: 4-phase 48-pole PM type stepping motorDrive voltage: 42 V DC ± 5%
Winding resistance: 10.3 ± 10% (per phase at 25°C)
APF Motor
BAPG Motor
CASF Motor
DCR Motor
EPump Motor
Sensors
Fig.NameSpecific
1PF Encoder sensorType: Rotary EncoderDrive voltage: 3.3 V DC ± 5%
2APG Sensor (1)
3APG Sensor (2)
4ASF Sensor
5PE Sensor
6CR Encoder sensorType: Linear EncoderDrive voltage: 3.3 V DC
Table 2-4. List of Motors
Table 2-5. List of Sensors
Type: Transmissive photo interrupterDrive voltage: 3.3 V DC ± 5%
Sensor output:
• High: In the domain of each PG position
• Low: Between PG positions
Type: Transmissive photo interrupterDrive voltage: 3.3 V DC
Sensor output:
• High: In the domain of large PG
• Low: In the domain of small PG
Type: Transmissive photo interrupterDrive voltage: 3.3 V DC
Sensor output:
• High: Home position
• Low: Other than home position
Type: Transmissive photo interrupterDrive voltage: 3.3 V DC
Sensor output:
• High (2.4 V or more): No paper
• Low (0.4 V or less): Paper exists
± 5%
± 5%
± 5%
± 5%
Table 2-5. List of Sensors
Fig.NameSpecific
Type: Reflective photo interrupterDrive voltage: 3.3 V DC ± 5%
7PW Sensor
Cover Open
8
Sensor
Sensor output:
• High: No paper
• Low: Paper exists
Type: Mechanical contactDrive voltage: 3.3 V DC ± 5%
Sensor output:
• High: Cover closed
• Low: Cover open
Figure 2-3. Motors and Sensors Layout
Operating PrinciplesMotors & Sensors25
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WorkForce 1100/Epson Stylus Office T1110/B1100/T1100/Epson ME Office 1100Revision C
C H E C K
P O I N T
PG Typ.
PG ++
HP0130
Digit number of CR
Carriage
PF Roller
LD Roller
The condition of the CR lock
Red: CR lock is set
White:CR lock is released
The above shows the CR lock is set.
PG position
Shows “PG Typ.” position.
The rotation direction of the ASF
Motor
Clockwise:
LD Roller rotates backward
Counterclockwise:
LD Roller rotates normally (Paper is fed)
The following shows clockwise rotation.
PG variation by APG Motor drive
PG becomes narrower (down-arrow):
Clockwise rotation
PG becomes wider (up-arrow):
Counterclockwise rotation
The following shows when PG is narrow.
The rotation direction of the PF Motor
Clockwise:
Paper is fed normally
Counterclockwise:
Paper is fed backward
The above shows clockwise rotation.
PG Typ.
PG ++
HP0130
PG Typ.
PG ++
HP0130
PG Typ.
PG ++
HP0130
PG Typ.
PG ++
HP0130
PG Typ.
PG ++
HP0130
PG Typ.
PG ++
HP0130
PG Typ.
PG ++
HP0130
2.6 Power-On Sequence
This section describes the power-on sequences.
Condition
Completing ink charge.
No paper on the paper path.
The Printhead is capped with the Cap of the Ink System.
PG position is set to PG Typ.
The Carriage is locked by the CR lock.
The following explains how to use the simplified diagrams in Table
2-6. The diagrams show the movement of each component as seen
from the front of the printer.
Table 2-6. Operation of the power-on sequence
Operation
1. Checking waste ink overflow
1-1. Reads out the protection counter value to check
waste ink overflow.
2. APG initialization
2-1. The APG Motor rotates counterclockwise until
the PG position is set to PG++ to initialize the
APG mechanism.
3. Seeking the home position
3-1. The carriage moves to the 0-digit side slowly and
confirms it touches the Right Frame.
3-2. The carriage moves to the 130-digit side slowly
and confirms it touches the CR lock.
3-3. The carriage moves to the 0-digit side slowly and
confirms it touches the Right Frame, and the
home position is fixed.
Afterward, the carriage position is monitored
according to the signals from the CR Encoder.
4. Releasing the CR lock
4-1. The Pump motor rotates counterclockwise and
releases the CR lock.
4-2. The carriage slowly moves to the 130-digit side to
the CR lock check position.
Movement of each
component
Pump
Motor
---
---
---
---
---
CCW
---
*1
Operating PrinciplesPower-On Sequence26
Figure 2-4. Carriage Movement
4-3. The carriage slightly moves to the 130-digit side.
HP0130
---
PG ++
PG Typ.
(Continue to the next page)
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WorkForce 1100/Epson Stylus Office T1110/B1100/T1100/Epson ME Office 1100Revision C
PG Typ.
PG ++
HP0130
PG Typ.
PG ++
HP0130
PG Typ.
PG ++
HP0130
Table 2-6. Operation of the power-on sequence
Operation
4-4. The Pump Motor rotates counterclockwise to set
the Wiper of the Ink System, and then the Pump
Motor rotates clockwise to retract the Wiper.
4-5. The carriage slowly returns to its home position.
5. Setting the APG to PG Typ.
5-1. The APG Motor rotates clockwise and sets to PG
Typ.
6. PF-ASF initialization
6-1. The PE Sensor detects no paper and the ASF
Sensor detects that the ASF is on its home
position, and then the PF Motor rotates clockwise
for approx. one second.
6-2. While monitoring the ASF Sensor, the ASF
Motor slowly rotates counterclockwise until the
ASF gets out of its home position.
6-3. The ASF Motor rotates clockwise and the ASF
Sensor detects that the ASF is on its home
position.
7. Low temperature operation sequence
7-1. The carriage moves back and forth between 0-
digit side and the 130-digit side for two times.
8. CR Motor measurement
8-1. The carriage slowly moves to the 130-digit side.
*2
Movement of each
component
HP0130
HP0130
HP0130
HP0130
HP0130
PG ++
PG Typ.
PG ++
PG Typ.
PG ++
PG Typ.
PG ++
PG Typ.
PG ++
PG Typ.
Pump
Motor
CCW
CW
---
---
---
---
---
---
---
Table 2-6. Operation of the power-on sequence
*1
Operation
8-2. The carriage performs a load measurement while
moving to the VH Check position, and records the
Movement of each
component
HP0130
detected voltage of the PW sensor at the specified
three positions, then stops.
8-3. The carriage detects the voltage of the PW sensor
at the carriage stop position (the black area at the
HP0130
Paper Guide Front).
8-4. The carriage performs a load measurement while
moving to the 0-digit side, and stops.
9. PF Motor measurement
HP0130
HP0130
9-1. The PF motor rotates clockwise for approx. two
seconds, and performs a load measurement.
9-2. The carriage returns to its home position.
10. Detecting ink cartridge and initializing ink
*3
system
HP0130
HP0130
10-1. The carriage moves to the 130-digit side to check
the ink end sensor. The ink remaining is detected
after completing the check.
10-2. The carriage slowly returns to its home position.
11. CR lock setting
11-1. The Pump Motor rotates clockwise, and sets
the CR lock.
*3
HP0130
HP0130
PG ++
PG Typ.
PG ++
PG Typ.
PG ++
PG Typ.
PG ++
PG Typ.
PG ++
PG Typ.
PG ++
PG Typ.
PG ++
PG Typ.
PG ++
PG Typ.
Pump
Motor
---
---
---
---
---
---
---
CW
*1
(Continue to the next page)
Operating PrinciplesPower-On Sequence27
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WorkForce 1100/Epson Stylus Office T1110/B1100/T1100/Epson ME Office 1100Revision C
Table 2-6. Operation of the power-on sequence
Operation
11-2. The carriage moves to the 130-digit side slowly
and confirms it touches the CR lock.
11-3. The carriage returns to its home position.
Note "*1": The rotation directions of the Pump Motor and their corresponding functions are as
follows.
Clockwise: Cap closing/Pump suction/Wiper retracting/CR locking
Counterclockwise: Cap opening/Pump release/Wiper setting/CR unlocking
"*2": Executes when the detected temperature is under 5
Printhead.
"*3": The empty suction operation may occur depending on the situation.
Movement of each
component
HP0130
HP0130
o
C
(41oF
) by the thermistor on the
PG ++
PG Typ.
PG ++
PG Typ.
Pump
Motor
---
---
*1
2.7 Printer Initialization
There are four kinds of initialization method, and the following explains each
initialization
1.Hardware initialization
This printer is initialized when turning the printer power on, or printer recognized
the cold-reset command (remote RS command).
When printer is initialized, the following actions are performed.
(a) Initializes printer mechanism
(b) Clears input data buffer
(c) Clears print buffer
(d) Sets default values
2.Operator initialization
Initialization when resetting the USB software, and the following are performed.
(a) Clears input data buffer
(b) Clears print buffer
(c) Sets default values
3.Software initialization
The ESC@ command also initialize the printer.
When printer is initialized, the following actions are performed.
(a) Clears print buffer
(b) Sets default values
4.IEEE 1284.4 “rs” command initialization
The printer recognized the IEEE 1284.4 “rs” command.
When printer is initialized, the following action is performed.
WorkForce 1100/Epson Stylus Office T1110/B1100/T1100/Epson ME Office 1100Revision C
3.1 Overview
This chapter describes unit-level troubleshooting.
3.1.1 Troubleshooting according to Error Messages
After checking the printer LED and STM3 error indications, you can grasp the fault location using the check list in this section. When you find the fault location, refer to Chapter 4
“Disassembly and Reassembly” and change the corresponding part and/or unit. The following table indicates the check point reference tables corresponding to the error states (LED
and STM3).
Table 3-1. List of Error Messages
Error Status
Communication error
Model Difference
Printer cover open
error
Paper out error
Paper jam error
Multi-feed error
PowerPaperInk
LED Indications
Communication error
---
---
-Flash-
-Light-
-Flash-
-Light-
Check all connections and make sure all devices are on. If the power was
turned off during printing, cancel the print job. If the error does not clear,
see your printer documentation.
Different device from specified
Attempting to connect to a different device from that specified in the driver.
Check the driver settings and the device.
Printer cover open
Close the printer cover.
Paper out or not loaded correctly
Reload the paper, then press the Paper button on the printer or click the
[Continue] button if it appears on the screen. To cancel the print job, click
the [Cancel] button if it appears on the screen.
Paper jam
Press the Paper button on the printer or click the [Eject] button when it
appears on the screen. Remove any remaining jammed paper by hand.
Page not printed or multi-page error
A page has not been printed, multiple pages have been fed into the printer at
once, or the wrong paper size has been fed into the printer. Remove and
reload the paper. Press the Paper button if necessary.
STM3 MessageSee the table for Troubleshooting
Refer to Table 3-2 ?Troubleshooting of Communication
Error? (P.32)
Refer to Table 3-3 ?Troubleshooting of Printer Cover
Open Error? (P.34)
Refer to Table 3-4 ?Troubleshooting of Paper Out
Error? (P.35)
Refer to Table 3-5 ?Troubleshooting of Paper Jam
Error? (P.37)
Refer to Table 3-6 ?Troubleshooting of Multi-feed
error? (P.38)
TroubleshootingOverview30
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