Epson SureColor S30670 User Manual

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EPSON SureColor® S30670

User’s Guide

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Copyrights and Trademarks

All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. The information contained herein is designed only for use with this EPSON printer. Epson is not responsible for any use of this information as applied to other printers.

Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s operating and maintenance instructions.

Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original EPSON Products or Epson Approved Products by Seiko Epson Corporation.

Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that occurs from the use of any interface cables other than those designated as Epson Approved Products by Seiko Epson Corporation.

EPSON is registered trademark, and EPSON Exceed Your Vision is a registered logomark of Seiko Epson Corporation.

General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks.

This information is subject to change without notice.

CPD-36618

Copyrights and Trademarks 2

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Chapter 1 Introduction

Important Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

When choosing a place for this product. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

When setting up this product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

When using this product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

When handling the ink cartridges. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Warnings, Cautions, Important and Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Printer Parts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Front section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Inside . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Back . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Understanding the Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Realizing High Productivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Superior Ease of Use. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Notes on Usage and Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Installation space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Notes when using the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Notes when not using the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Notes on handling ink cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Handling Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Using the Supplied Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Contents of the Software CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Starting EPSON LFP Remote Panel 2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Exiting EPSON LFP Remote Panel 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Uninstalling Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Chapter 2 Basic Operations

Loading and Exchanging Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Loading Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Viewing and Changing Media Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Exchanging Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Using the Auto Take-up Reel Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Media Loading and Take Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Removing the Take-up Roll . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Before Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Saving Optimal Settings for the Current Media (Print Media Settings) . . . . . . . . . . . . . . . . . 66

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Parameters Stored in Media Setting Banks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Saving Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Changing Heater and Fan Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Correcting Print Misalignment (Head Alignment). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Feed Adjustment (Manual Feed Adjustment) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Using a Test Pattern . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Performing Feed Adjustment During Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Printable area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Chapter 3 Maintenance

Daily Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Cleaning the Platen Heater, Pressure Rollers, and Media Holding Plates . . . . . . . . . . 83

Checking for clogged nozzles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Head Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Regular Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Regular Part Cleaning: Preparation and Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Regular Part Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Cleaning the Wiper Cleaner and Rail. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Disposing of Waste Ink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Replacing the Wiper and Wiper Cleaner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Replacing the Flushing Pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Cleaning Check Sheet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Replacement Check Sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Replacing Ink Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

How to replace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Parts That Are Periodically Replaced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Chapter 4 Using the Control Panel Menu

Menu Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Menu List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Details of the Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

The Media Setup Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Printer Setup Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

The Maintenance Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

The Ink Level Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

The Print Logs Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

The Printer Status Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

The Network Setup Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

The Preference Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

The Reset All Settings Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

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Chapter 5 Problem Solver

When a Message is Displayed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

When a Maintenance Call/Service Call Occurs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

You cannot print (because the printer does not work) . . . . . . . . . . . . . . . . . . . . . . . . . 134

The printer sounds like it is printing, but nothing prints . . . . . . . . . . . . . . . . . . . . . . . . 135

The prints are not what you expected . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

Others . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

Chapter 6 Appendix

Options and Consumable Products. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

Supported Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

Moving and Transporting the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

Moving the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

Transport . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146

System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146

Specifications Table. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

Standards and Approvals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

Appendix A Where To Get Help

Contacting Epson Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149

Chapter B Software License Terms

Open Source Software Licenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150

Bonjour. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150

Other Software Licenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157

Info-ZIP copyright and license . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157

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Chapter 1

Introduction

Important Safety Instructions

Read all of these instructions before using the printer. Also be sure to follow all warnings

and instructions marked on the printer.

When choosing a place for this product

❏ Place this product on a flat, stable surface that is larger than this product. This product

will not operate properly if it is tilted or at an angle.

❏ Avoid places subject to rapid changes in temperature and humidity. Also keep it away

from direct sunlight, strong light, or heat sources.

❏ Avoid places subject to shocks and vibrations.

❏ Keep this product away from dusty areas.

❏ Place this product near a wall outlet where the plug can be easily unplugged.

When setting up this product

❏ This product’s power cord is for use with this product only. Use with other equipment

may result in fire or electric shock.

❏ Connect all equipment to properly grounded power outlets. Avoid using outlets on the

same circuit as copiers or air control systems that regularly switch on and off.

❏ Avoid electrical outlets controlled by wall switches or automatic timers.

❏ Keep the entire computer system away from potential sources of electromagnetic

interference, such as loudspeakers or the base units of cordless telephones.

❏ Use only the type of power source indicated on the product’s label.

❏ Use only the power cord that comes with this product. Use of another cord may result

in fire or electric shock.

❏ Do not use a damaged or frayed power cord.

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❏ The printer requires two power cables with a combined capacity of 20 A at 100 V or 10

A at 240 V. If the combined capacity can not be supplied by a single outlet, connect the cables to different outlets with independent power sources.

❏ If you plan to use the printer in Germany, observe the following:

To provide adequate short-circuit protection and over-current protection for this printer, the building installation must be protected by a 10 or 16 amp circuit breaker.

❏ If damage occurs to the plug, replace the cord set or consult a qualified electrician. If

there are fuses in the plug, make sure you replace them with fuses of the correct size and rating.

When using this product

❏ Do not block or cover the openings in this product’s cabinet.

❏ Do not insert objects through the slots. Take care not to spill liquid on this product.

❏ Do not attempt to service this product yourself.

❏ Unplug this product and refer servicing to qualified service personnel under the

following conditions: The power cord or plug is damaged; liquid has entered the product; the product has been dropped or the cabinet damaged; the product does not operate normally or exhibits a distinct change in performance.

❏ Always turn the product off using the Power button on the control panel. When this

button is pressed, the Power light flashes briefly then goes off. Do not unplug the power cord or turn off the product until the Power light stops flashing.

❏ This device has two power systems. There is a risk of electric shock unless the two

power cables are unplugged during maintenance.

When handling the ink cartridges

❏ Keep ink cartridges out of the reach of children and do not drink.

❏ Do not touch the green IC chip on the side of the cartridge. This may affect normal

operation and printing.

❏ The IC chip on this ink cartridge retains a variety of cartridge-related information, such

as the ink cartridge status, so that the cartridge may be removed and reinserted freely.

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❏ If you remove an ink cartridge for later use, protect the ink supply area from dirt and

dust, and store it in the same environment as this product. Note that there is a valve in the ink supply port, making covers or plugs unnecessary, but care is needed to prevent the ink from staining items that the cartridge touches. Do not touch the ink supply port or surrounding area.

Warnings, Cautions, Important and Notes

Warning:

Caution:

Important:

Note:

Warnings must be followed to avoid serious bodily injury.

Cautions must be followed to avoid bodily injury.

Important must be followed to avoid damage to this product.

Notes contain useful or additional information on the operation of this product.

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Printer Parts

Front section

1 Maintenance cover (left)

Open this cover to clean the area around the print head. Normally closed when using the printer.

See “Cleaning Around the Print Head” on page 94.

2After heater

The heater can be used to rapidly dry ink after printing.

See“Heating & Drying” on page 71.

3Roll core holder

Place the used roll core for media take-up on these holders. There are two holders: one on the left and one on the right.

See“Media Loading and Take Up” on page 55.

4 Tensioner

The tensioner maintains tension to prevent the media sagging as it is taken up.

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5 Roll core holder locking screw

The locking screws keep the roll core holders in place once they have been attached to the roll core. There are two locking screws: one on the left and one on the right.

6 Roll support

Rest media temporarily on these supports when removing the take-up roll. There are two supports: one on the left and one on the right.

7Auto switch

Use this switch to select the auto take-up direction. Choose Off to disable auto take-up.

8 Manual switch

Use this switch to select the manual take-up direction. The selected option takes effect when the Auto switch is in the Off position.

9Casters

There are two casters on each leg. Once installation is complete, the front casters should be kept locked while the printer is in use.

10 Airflow vents

These vents vent air from inside the printer. Do not obstruct these vents.

11 Waste ink bottle (tank) holder

Place the waste ink bottle in this holder.

12 Adjuster

The adjusters keep the printer in place. After installing the printer, keep it securely in place during use.

13 Waste ink bottle (tank)

Waste ink collects in this bottle.

Replace with a new waste ink bottle when the level approaches the line.

14 Waste ink tube

Waste ink is discharged from this tube. Be sure the end of this tube is in the waste ink bottle while the printer is in use.

15 Ink cartridges

Install all ink cartridges into each slot.

16 Lock levers

Raise the levers to unlock the ink cartridges prior to removal. Lower the levers to lock the cartridges in place after insertion.

17 Cartridge check lamp

This lamp lights when an ink cartridge error occurs.

On : An error occurred. Check the message on the control panel’s screen.

Off : No error.

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18 AC inlet #1/AC inlet #2

Connects the power cable. Be sure to connect both cables.

19 LAN port

Connects the LAN cable.

20 USB port

Connects the USB cable.

21 Maintenance cover (right)

Open this cover when performing regular maintenance. Normally closed when using the printer.

See “Regular Maintenance” on page 89.

22 Media loading lever

After loading media, lower the media loading lever to keep the media in place. Raise the lever to release the media prior to removal.

23 Alert lamp

This lamp lights or flashes when an error occurs.

On/flashes : An error has occurred; the type of error is indicated by how the lamp lights or flashes.

Check the message on the control panel’s screen.

Off : No error.

24 Control panel

See “Control panel” on page 15.

25 Front cover

Open when loading media, cleaning the inside of the printer, or removing jammed media. Normally closed when using the printer.

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Inside

Dirt on any of the following parts may reduce print quality. Regularly clean or exchange

these parts as described in the chapters listed in the reference sections below.

1Print head

The print head prints by moving left and right while emitting ink. We recommend that you clean the area around this unit once a week. Make sure the print head is at the far left side of the printer before cleaning.

See “Cleaning Around the Print Head” on page 94.

2 Media holding plate

The media holding plates prevent the media riding up and keeps fuzz on the cut edge of the media from touching the print head. Position the plates at either side of the media before printing.

See “Loading Media” on page 31.

3 Cutter groove

Pass the blade of a cutter (not included) down this groove to cut media.

4 Pressure rollers

These rollers press down on the media during printing.

See “Cleaning the Platen Heater, Pressure Rollers, and Media Holding Plates” on page 83.

5Platen heater

The platen heater ensures that the ink adheres evenly.

See “Heating & Drying” on page 71

See “Cleaning the Platen Heater, Pressure Rollers, and Media Holding Plates” on page 83.

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6 Wiper cleaner

The wiper cleaner removes ink from the wiper. Replace about once every six months (or more often, depending on usage).

See “Replacing the Wiper and Wiper Cleaner” on page 102.

7Caps

Except during printing, these caps cover the print head nozzles to prevent them from drying out. We recommend that the caps be cleaned once a week.

See “Regular Part Cleaning” on page 92.

8Wiper

The wiper removes ink from the print head nozzles. We recommend that this unit be cleaned once a week. Replace about once every six months (or more often, depending on usage).

See “Regular Part Cleaning” on page 92

See “Replacing the Wiper and Wiper Cleaner” on page 102.

9 Flushing pad

Ink is discharged onto this pad during flushing. Replace about once every six months (or more often, depending on usage).

See “Replacing the Flushing Pad” on page 105.

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Back

1 Drive switch

The drive switch is used to feed the media during loading and to rewind the media for replacement.

2 Roll holder

Place media on these holders. There are two holders: one on the left and one on the right.

3 Roll holder fixing screw

These screws fix the roll holders in place once the media has been installed. There are two screws: one on the left and one on the right.

4 Lift lever

If the media to be mounted on the roll holders seems heavy, use these levers to raise the media effortlessly to the level of the roll holders. There are two lift levers: one on the left and one on the right.

5Pre-heater

Heats the media before printing so that the print area is not subject to sudden changes in temperature.

6 Roll support

Rest media on these supports before placing it on the roll holders. There are two supports: one on the left and one on the right.

7 Handle

After placing media on the right roll holder, rotate the handle to press the holder and apply pressure to the roll core.

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Control panel

1 P button (power button)

Turns the power on and off.

2 P light (power light)

The printer's operational status is indicated by a lit or flashing light.

On : The power is on.

Flashing : The printer is receiving data or performing head cleaning or other operations

during shut-down.

Off : The power is off.

3 M button (media setup button)

Press this button to display the Media Setup menu, which contains such items as Media Remaining, Select Media, Customize Settings, and Print Media List. This button is disabled during printing.

See “The Media Setup Menu” on page 118.

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4Display

Displays the printer's status, menus, error messages, and so on. See “Understanding the Display” on page 18.

5Menu button

Press this button to display menus. See “Using the Control Panel Menu” on page 114.

6 y button (back button)

Press this button to exit to the previous menu when options are displayed. See “Menu Operations” on page 114.

7 l/r buttons (left and right arrow buttons)

Use to position the cursor when performing such tasks as entering a Setting Name or IP Address in the setup menu.

8 u/d buttons (media feed buttons)

❏ When media is loaded, you can press the d to feed the media and u to rewind. Keep the d

button pressed to feed the media. Keep the u button pressed to rewind the media. Note that when the u button is used to rewind, the media will stop when its edge reaches the starting print position. Rewind can be resumed by releasing the button and then pressing it again.

❏ When the menus are displayed, these buttons can be used to select menu items and

options. See “Menu Operations” on page 114.

9 OK button

❏ Pressing this button when a menu item is highlighted displays options for the selected item.

❏ Pressing this button when an option is highlighted selects the highlighted item or performs the

selected operation.

10 button (heating and drying button)

Pressing this button displays the Heating & Drying menu, where you can adjust the Heater

Temperature. If the optional additional print drying system is attached, you can also adjust Additional Dryer settings. These options can be adjusted during printing.

See “The Media Setup Menu” on page 118.

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11 # button (maintenance button)

Pressing this button displays the Maintenance menu, which contains such items as Nozzle Check, Cleaning, Head Washing, Head Maintenance, and Waste Ink Counter. This button is disabled during printing.

See “The Maintenance Menu” on page 127.

12 W button (pause/cancel button)

❏ The printer enters pause status if this is pressed while printing. To release the pause status,

press the W button again, or select Pause Cancel on the screen and then press the Z button. To cancel print jobs being processed, select Job Cancel on the screen and then press the Z button.

❏ Pressing this button when menus are displayed closes the menus and returns the printer to

ready status.

13 button (media feed button)

❏ When the printer is in the ready state, you can feed the media to the cut position by pressing

this button and then Z. See “Cutting Media” on page 53.

❏ When printing is in progress, you can use this button to adjust media feed.

See “Feed Adjustment (Manual Feed Adjustment)” on page 77.

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Understanding the Display

1Messages

Displays the printer's status, operation, and error messages. See “When a Message is Displayed” on page 131.

2 Heater temperature

From left to right, this display shows the temperature settings for the pre-heater, platen heater, and after heater. The thermometer icons give a rough indication of the current temperatures of the heaters.

: The heater has reached the selected temperature.

: The heater has not reached the selected temperature.

3 Media info

❏ From left to right, this display shows the selected media, platen gap, media width, and

media remaining.

❏ If a media setting bank number created with this printer is selected as the print media,

the number (from 1 to 30) will be displayed. When RIP Settings is selected, 0 will be displayed.

❏ The selected platen gap is shown as follows.

:1.5

:2.0

:2.5

❏ The media remaining is not displayed if Off is selected for Remaining Setup in the Media

Remaining menu.

See “The Media Setup Menu” on page 118.

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4 Ink cartridge status

Displays the approximate level of remaining ink and the current status. When ink runs low or an error occurs, the display changes as shown below.

Normal Warning or error

1 2

1Status indicators

The ink cartridge status is indicated as follows.

: Ready to print. The height of the indicator changes with the level of ink

remaining.

: Ink is low. You need to prepare a new ink cartridge.

: The level of ink remaining has reached the limit; replace with a new

cartridge.

: The ink cartridge is not locked. Lower the lock lever to engage the lock.

: No ink cartridge is inserted. Insert the ink cartridge and lower the lock lever

to engage the lock.

: An error occurred. Check the message on the screen, and clear the error.

: A cleaning cartridge is installed. The height of the indicator shows the

amount of cleaning liquid remaining in the cartridge in three levels.

Note:

You can also check the level of ink remaining using the Ink Level option in the menus. See “The Ink Level Menu” on page 128.

2Ink color codes

BK : Black

Y : Yellow

M : Magenta

C : Cyan

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5Waste ink bottle status

Displays the approximate amount of space available in the waste ink bottle. The display changes as shown below when the waste ink bottle is nearly full or an error occurs .

Normal Warning or error

1Status indicators

The status of the waste ink bottle is shown as follows.

: No error. The indicator changes to show the amount of space available.

: The waste ink bottle is almost full. Ready a new waste ink bottle.

: The waste ink bottle is full. Replace with a new waste ink bottle.

6 Additional print drying system status (optional)

This display shows settings for the optional additional print drying system.

No icon : Not installed, or it is not installed correctly.

: The drying fan is enabled.

: The drying fan is not enabled. To start the fan, select Additional Dryer

for On in the setup menu.

See “The Media Setup Menu” on page 118.

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Features

This wide-format color ink jet printer supports roll media up to 1626 mm (64 inches) in

width. The main features of this printer are described below.

Realizing High Productivity

Triple Heaters

The three heaters listed below support improved productivity and print quality.

The pre-heater: Warms media before printing to protect the print area from sudden

changes in temperature.

The platen heater: Ensures that the ink adheres evenly.

The after heater: Can be used to rapidly dry ink after printing.

Media Feeding Unit Accommodates High-Capacity Rolls

The standard media feeding unit can handle high-capacity rolls with external diameters of

up to 250 mm (9.8 inches) and weights of up to 40 kg (88.2 lb), ensuring that media require

less frequent replacement.

With the optional heavy roll media system, the printer can handle even larger 80 kg (176.4

lb) rolls with external diameters of 300 mm (11.8 inches).

Auto Take-up Reel Unit Comes Standard

The auto take-up reel unit automatically takes up printed media cleanly, with no wrinkles.

You’ll find it comes in handy for banner printing, high-volume print jobs, and continuous

overnight printing.

High-Capacity Ink Cartridges

The printer uses high-capacity, 700 ml ink cartridges to ensure productivity, reducing the

nuisance of frequent ink replacements.

Additional Print Drying System Available

The additional print drying system (available separately) can be used for increased drying

performance and improved productivity.

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Superior Ease of Use

Easy Media Installation and Take up

The roll and roll core holders require no spindles, eliminating the need to attach spindles

before installing media. Just bring the media to the printer and install it directly. Never

having to juggle long spindles makes installing media a snap even where space is limited.

In addition to roll supports that give you a place to rest media during installation, the printer

offers lift levers that allow heavy media to be effortlessly raised to the level of the roll

holders.

Nearly Odorless Solvent Ink

The distinctive odor of solvent-based inks has been reduced with our solvent inks. This not

only improves the work environment during printing but ensures that items intended for

indoor display can be exhibited in any venue.

Ease of Maintenance

Print quality can only be ensured through daily maintenance, and the design of this printer

leaves plenty of space for maintenance.

E-Mail Error/Warning Notification

The EpsonNet Config with Web Browser system built into the printer’s network interface

offers e-mail notification. Once configured for e-mail notification, the printer will send errors

and warnings to selected e-mail addresses, ensuring peace of mind when the printer is left

unmanned during overnight operation and in other similar situations.

Lamp and alarm Error Alerts

When an error occurs, a alarm will sound and the alert lamp will light. The large alert lamp

is highly visible, even at a distance.

A alarm sounds simultaneously to prevent time wasted while stoppages due to errors go

unnoticed.

High-Speed USB/Gigabit Ethernet

The printer comes equipped with high-speed USB and 100 Base-TX/1000 Base-T network

interfaces.

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Notes on Usage and Storage

Installation space

Make sure that you secure the following space, clear of any other objects, so that paper

ejection and consumable replacement are not obstructed.

For the external dimensions of the printer, see “Specifications Table” on page 147.

100 mm (3.9 in.)

500 mm (19.7 in.)

3620 mm (142.5 in.)

1000 mm (39.4 in.)

(

2903 mm (114.3 in.)

500 mm (19.7 in.)

1750 mm (68.9 in.)

)

Notes when using the printer

Note the following points when using this printer to avoid breakdowns, malfunctions, and

print quality decline.

❏ When using the printer, observe the operating temperature and humidity range

described in the “Specifications Table” on page 147.

Note, however, that the desired results may not be achieved if the temperature and humidity are within the limits for the printer but not within those for the media. Be sure the operating conditions suit the media. For more information, see the documentation supplied with the media.

Also, when operating in dry areas, air conditioned environment, or under direct sunlight, maintain the appropriate humidity.

❏ Avoid using the printer in locations with heat sources or locations that are exposed to

direct drafts from ventilators or air conditioners. The print head nozzles could dry out and clog.

❏ Do not bend or tug the waste ink tube. Ink could spill inside or around the printer.

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❏ The following components require regular maintenance at recommended intervals or

according to the frequency with which the printer is used. Failure to perform regular maintenance could result in loss of print quality. In the absence of the appropriate maintenance, continued use could damage the print head.

See “Regular Maintenance” on page 89.

Component to be cleaned Frequency

Print head ❏ Once a week

Wiper

Caps

Wiper rail

❏ When colors in the printout are faint or missing even after

head has been cleaned.

Component requiring replacement

Flushing pad Once every six months (or more often, depending on usage)

Wiper cleaner

Wiper

Frequency

❏ The print head may not be capped (the print head may not return to the right side) if the

printer is turned off when the media is jammed or an error has occurred. Capping is a function for automatically covering the print head with a cap (lid) to prevent the print head from drying out. In this case, turn on the power and wait until capping is performed automatically.

❏ When the power is on, do not remove the power plug or cut the power at the breaker.

The print head may not be capped properly. In this case, turn on the power and wait until capping is performed automatically.

❏ The print head is automatically cleaned at a fixed interval after printing to keep the

nozzle from clogging.

Be sure that the waste ink bottle is installed whenever the printer is on.

Notes when not using the printer

If you are not using it, note the following points when storing the printer. If it is not stored

correctly, you may not be able to print properly the next time it is used.

❏ If you do not print for a long time, the print head nozzles may become clogged. Turn the

printer on at least once a week to prevent the print head clogging. Head cleaning will be performed automatically after the printer is turned on. Head cleaning helps maintain print quality. Do not turn the printer off until cleaning is complete.

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❏ We recommend that a cleaning cartridge (available separately) be used to perform

head washing on all nozzles if the printer has been left unused for more than a month. You will need cleaning cartridges for all slots. You will also need to ready new ink cartridges, as the print head will be charged with ink the next time the printer is used.

❏ The pressure rollers may crease media left in the printer. The media may also become

wavy or curled, causing jams or resulting in the media coming into contact with the print head. Remove the media before putting the printer in storage.

❏ Store the printer after confirming that the print head has been capped (the print head is

positioned at the far right). If the print head is left uncapped for a long time, the print quality may decline.

Note:

If the print head is not capped, turn the printer on, and then turn it off.

❏ Close all covers before placing the printer in storage. If you are not using the printer for

a long time, put an anti-static cloth or cover on the printer to prevent dust build-up. The print head nozzles are very small, and they can become clogged easily if fine dust gets on the print head, and you may not be able to print properly.

❏ If you have not used the printer for a long time, check the print head for clogging before

you start printing. Perform head cleaning if the print head is clogged.

See “Checking for clogged nozzles” on page 85.

❏ When storing the printer, be sure that it is level: do not store it on an angle, on end, or

upside down.

Notes on handling ink cartridges

Note the following points when handling ink cartridges to maintain good print quality.

❏ Extra ink is required to fully charge the print head nozzles the first time the printer is

used; replacement cartridges will be needed earlier than usual.

❏ Store ink cartridges at room temperature in a location that is not exposed to direct

sunlight.

❏ To ensure print quality, use all the ink in the cartridge before the earlier of the following

dates:

❏ The expiration date shown on the ink cartridge packaging

❏ Six months after opening the ink cartridge package

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❏ If you move ink cartridges from a cold place to a warm place, leave it at room

temperature for more than four hours before using the ink cartridge.

❏ Do not touch the ink cartridge IC chip.

❏ Install all ink cartridges into each slot. You cannot print if any of the slots are empty.

❏ Leave ink cartridges in all slots even while you are not using the printer.

❏ Because the green IC chip contains the cartridge’s own information such as the

remaining ink level, you can still reinstall and use the ink cartridge after removing it from the printer.

❏ Use a cleaning stick from the supplied maintenance kit to wipe ink from the ink supply

port of cartridges that have been removed from the printer before all the ink is used. Dried ink on the supply port may cause ink leaks when the cartridge is reinserted and used.

While cartridges are in storage, keep the ink supply ports free of dust. The ink supply port has a valve in it so it does not need to be capped.

❏ Removed ink cartridges may have ink around the ink supply port, so be careful not to

get any ink on the surrounding area when removing the cartridges.

❏ Although the ink cartridges may contain recycled materials, this does not affect printer

function or performance.

❏ Do not dismantle or remodel ink cartridges. You may not be able to print properly.

❏ Do not drop or knock cartridges against hard objects; otherwise, the ink may leak.

❏ Ink cartridges inserted in the printer should be removed and shaken thoroughly about

once every three weeks.

See “How to replace” on page 111.

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Handling Media

Note the following when handling or storing media. Media that is in poor condition will not

produce good quality prints.

Be sure to read the documentation provided with each type of media.

Notes on Handling

❏ Do not fold the media or damage the printable surface.

❏ Do not touch the printable surface. Moisture and oils from your hands can affect print

quality.

❏ When handling media, hold it by both edges. We recommend wearing cotton gloves.

❏ Keep the media dry.

❏ Packaging materials can be used to store media and should not be thrown away.

❏ Avoid locations that are subject to direct sunlight, excessive heat, or humidity.

❏ When not in use, media should be removed from the printer, rewound, and inserted in

its original packaging for storage. Leaving media in the printer for extended periods may cause it to deteriorate.

Handling Media After Printing

To maintain long lasting, high quality print results, note the following points.

❏ Do not rub or scratch the printed surface. If they are rubbed or scratched, the ink may

peel off.

❏ Do not touch the printed surface, as this may remove the ink.

❏ Make sure printouts are completely dry before folding or stacking, as otherwise

discoloration or other marks may appear where the prints touch. These marks will disappear if the prints are immediately separated and dried but will become permanent if the surfaces are not separated.

❏ Avoid direct sunlight.

❏ To prevent discoloration, display and store prints as instructed in the documentation

supplied with the media.

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Using the Supplied Software

Contents of the Software CD

The following applications are available on the supplied software CD. Install as required.

For information about these applications, see the on-line help for the application in

question.

Note:

❏ The supplied disk does not contain printer drivers. A software RIP is required for printing.

❏ The latest applications can be downloaded from the EPSON website.

Software Name Summary

EPSON LFP Remote Panel 2

Drivers and utilities Install the EPSON communications driver (EPSON SC-S30600 Series Comm

Network utility Install and launch a wizard that will help you enter IP addresses for a simple

EPSONNet Config With this software, you can configure various network settings for the

EPSON LFP Remote Panel 2 is used to update firmware from a computer and copy the media settings bank created in the printer’s setup menu to a computer.

See “Starting EPSON LFP Remote Panel 2” on page 29 and “Exiting EPSON LFP Remote Panel 2” on page 29.

Driver).

The EPSON communications driver is required if the EPSON LFP Remote Panel 2 is to be used to copy media settings. It is not a printer driver. In addition, the software RIP may not display printer status if the EPSON communications driver is not installed when the printer is connected to a computer via USB. See the software RIP documentation for more information on the status display.

network connection.

printer from your computer. This is useful as it allows you to enter addresses and names using the keyboard.

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Starting EPSON LFP Remote Panel 2

Launch EPSON LFP Remote Panel 2 after confirming that the printer displays Ready.

1. The application can be launched using either of the following two methods.

❏ Double-click the EPSON LFP Remote Panel 2 icon on the desktop. The EPSON LFP Remote

Panel 2 icon is created when the application is installed.

❏ Click Start > All Programs (or Programs) > EPSON LFP Remote Panel 2 > EPSON LFP Remote

Panel 2.

2. Click the desired item in the EPSON LFP Remote Panel 2 main window.

See EPSON LFP Remote Panel 2 help for more information.

Exiting EPSON LFP Remote Panel 2

Click Exit in the EPSON LFP Remote Panel 2 main window.

Uninstalling Software

Important:

❏ Log in to an “Computer administrator” account (an account with Administrators group privileges).

❏ Enter the administrator password when prompted and then proceed with the remainder of the

operation.

❏ Exit any other applications that may be running.

This section describes how to uninstall EPSON LFP Remote Panel 2 and the EPSON

communications driver.

1. Turn off the printer, and unplug the interface cable.

2. Go to the Control Panel and click Uninstall a program from the Programs category.

In Windows XP, go to the Control Panel and click Add or Remove Programs.

3. Select the software you want to remove and then click Uninstall/Change (or Change/Remove).

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To uninstall the EPSON communications driver, select EPSON SC-S30600 Series Comm Driver Printer Uninstall.

To uninstall EPSON LFP Remote Panel 2, select EPSON LFP Remote Panel 2.

4. Select the target printer icon, and then click OK.

5. Follow the on-screen instructions to continue.

When the delete confirmation message appears, click Yes.

If you are reinstalling the EPSON communications driver, restart the computer.

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Chapter 2

Basic Operations

Loading and Exchanging Media

Loading Media

The procedure for loading media varies depending on whether you are using the installed media feeding unit or the optional heavy roll media system.

Follow the steps below when using the supplied media feeding unit.

When the Heavy Roll Media Feeding Unit is installed, see “Using the Optional Heavy Roll Media Feeding Unit” on page 41.

When the Standard Media Feeding Unit Is Installed

This section describes how to load media when the standard media feeding unit is installed.

Caution:

❏ Because the media is heavy, it should not be carried by one person. When loading or

removing the media, use at least two persons.

❏ The heaters and media holding plates may be hot; observe all necessary precautions.

Failure to observe the necessary precautions could result in burns.

❏ Be careful not to trap your hands or fingers when opening or closing the front cover.

Failure to observe this precaution could result in injury.

Important:

Load media immediately before printing. The pressure rollers may crease media left in the printer. The media may also become wavy or curled, causing jams or resulting in the media coming into contact with the print head.

Note:

For information on the media that can be used in the printer, see “Supported Media” on page

144.

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1. Turn on the printer by pressing the P button.

2. Loosen the roll holder fixing screws and adjust the roll holders so that the gap between the two is wider than the media.

Center the roll supports between the roll holders.

Important:

If the right holder handle shaft is not visible, rotate the holder forward until it stops. The media can not be properly loaded if the handle shaft is not visible.

3. Place media on the roll support oriented according to how it is rolled (see below) and position it as indicated by the mark on the label.

Printable side out

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Printable side in

If the label does not have the loading position, mark it on the label as instructed in the Setup Guide.

Note:

Be sure the option selected for Roll Type in the Customize Settings menu matches how the media is rolled. Roll Type defaults to Printable Side Out. Be sure to select Printable Side In after loading media rolled printable side in.

For more information see “Roll Type” on page 72.

4. Raise the lift lever on the left side of the printer to lift the media into position, then firmly insert the roll holder.

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If the roll of media has an outer diameter which is less than 140 mm (5.5 inches), lift it up by your hands, and place it on the roll holder. The roll core will not reach the holder when raised using the lift lever.

5. Tighten the roll holder screw to fix the roll holder in place.

6. Raise the lift lever on the right side of the printer to lift the media into position, then firmly insert the roll holder.

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If the roll of media has an outer diameter which is less than 140 mm (5.5 inches), lift it up by your hands, and place it on the roll holder as described in Step 4.

7. Tighten the roll holder screw to fix the roll holder in place.

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8. Rotate the handle until part A in the illustration below is fully inserted.

Important:

Once part A is hidden, do not turn the handle any further. Failure to observe this precaution could damage the roll holder.

9. Raise the media loading lever.

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10.Pull out the media and insert it into the printer.

Note:

Media that is heavy and difficult to unroll can be fed by pressing the drive switch on the left roll holder.

Printable side out

Printable side in

11.Insert the media past the pressure rollers and lower the media loading lever to hold it in place.

Confirm that the left edge of the media passes over the center of the square in the label on the pre-heater.

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Important:

Perform Steps 11 to 3 in reverse order and repeat the loading process if the left edge of the media is not within the guides. Do not attempt to reposition the roll holders while they are inserted in the media.

12.Go to the front of the printer and open the front cover.

13.Hold the center of the media and raise the media loading lever.

14.Pull the media straight forward until the edge is past the label on the left side of the after heater.

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Keep the right edge of the media parallel to the scale markings on the two labels on the right side of the after heater.

15.Lower the media loading lever to hold the media in place.

To print immediately, proceed to Step 16.

For information on loading the media into the auto take-up reel unit, see “Using the Auto Take-up Reel Unit” on page 55.

Note:

If you would prefer to print from the very start of the roll, press the u button in the control panel to rewind the media slightly.

Be sure, however, to stop rewinding before the leading edge of the media is over the cutter groove (on the pressure roller side).

16.Attach the media holding plates at either side of the media.

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First, position the plates so that the edges of the media are in the centers of the round holes. Next, adjust the position so that the white line is visible in the square window and push the plates down to lock them in place.

Important:

❏ Do not use the media holding plates with media that is more than 0.4 mm (0.02 inch) thick.

The media holding plates could touch and damage the print head.

❏ Move the media holding plates to the left and right edges of the platen when they are not

in use.

❏ Do not use the media holding plates if the sides of the printed media are smudged or torn.

❏ Leave left and right margins of over 10 mm (0.39 inch) when using the media holding plates.

Narrower margins could result in printing over the plates.

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17.Close the front cover.

Using the Optional Heavy Roll Media Feeding Unit

This section describes how to load media when the optional heavy roll media feeding unit is installed.

We recommend using a lifter for media over 40 kg (88.2 lb).

The explanation that follows assumes that a lifter is used.

The following types of lifter can be used.

❏ Fork or platform thickness: 28 mm (1.10 inches) or less

❏ Fork or platform can be lowered to approx.190 mm (7.5 inches) from the floor.

Caution:

❏ Because the media is heavy, it should not be carried by one person. When loading or

removing the media, use at least two persons. Using a lifter is recommended when handling a media that is 40 kg (88.2 lb) or heavier.

❏ The heaters and media holding plate may be hot; observe all necessary precautions.

Failure to observe the necessary precautions could result in burns.

❏ Be careful not to trap your hands or fingers when opening or closing the front cover.

Failure to observe this precaution could result in injury.

Important:

Note:

For information on the media that can be used in the printer, see “Supported Media” on page

144.

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1. Turn on the printer by pressing the P button.

2. Loosen the roll holder fixing screws and adjust the roll holders so that the gap between the two is wider than the media.

Important:

If the right holder handle shaft is not visible, rotate the holder forward until it stops. The media can not be properly loaded if the handle shaft is not visible.

3. Place the media on a lifter oriented according to how it is rolled (see below) and move the lift to position the media as indicated by the mark on the label.

Printable side out

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Printable side in

If the label does not have the loading position, mark it on the label as instructed in the Setup Guide supplied with the optional heavy roll media system.

Note:

For more information see “Roll Type” on page 72.

4. Align the media and the roll holders.

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Raise or lower the lifter until the media roll core is level with the roll holders.

5. Fully insert the left roll holder. Next, tighten the roll holder screw to fix the roll holder in place.

6. Fully insert the right roll holder. Next, tighten the roll holder screw to fix the roll holder in place.

7. Remove the lifter.

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8. Rotate the handle until part A in the illustration below is fully inserted.

Important:

Once part A is hidden, do not turn the handle any further. Failure to observe this precaution could damage the roll holder.

If part A is not hidden even after turning the handle until it can no longer be turned, return to step 6 and fully press the right unit into the roll core.

9. Raise the media loading lever.

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10.Pull out the media and insert it into the printer.

Note:

Media that is heavy and difficult to unroll can be fed by pressing the drive switch on the left roll holder.

Printable side out

Printable side in

11.Insert the media past the pressure rollers and lower the media loading lever to hold it in place.

Confirm that the left edge of the media passes over the center of the square in the label on the pre-heater.

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Important:

12.Go to the front of the printer and open the front cover.

13.Hold the center of the media and raise the media loading lever.

14.Pull the media straight forward until the edge has past the label on the left side of the after heater.

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Keep the right edge of the media parallel with the scale markings on the two labels on the right side of the after heater.

15.Lower the media loading lever to hold the media in place.

To print immediately, proceed to Step 16.

For information on loading the media into the auto take-up reel unit, see “Using the Auto Take-up Reel Unit” on page 55.

Note:

If you would prefer to print from the very start of the roll, press the u button in the control panel to rewind the media slightly.

Be sure, however, to stop rewinding before the leading edge of the media is over the cutter groove (on the pressure roller side).

16.Attach the media holding plates at either side of the media.

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First, position the plates so that the edges of the media are in the centers of the round holes. Next, adjust the position until the white line is visible in the square window and push the plates down to lock them in place.

Important:

❏ Do not use the media holding plates with media that is more than 0.4 mm (0.02 inch) thick.

The media holding plates could touch and damage the print head.

❏ Move the media holding plates to the left and right edges of the platen when they are not

in use.

❏ Do not use the media holding plates if the sides of the printed media are smudged or torn.

❏ Leave left and right margins of over 10 mm (0.39 inch) when using the media holding plates.

Narrower margins could result in printer printing over the plates.

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17.Close the front cover.

Viewing and Changing Media Settings

The control panel displays the following information once the media is loaded.

This display can be used to view or change the following two options:

❏ Remaining Setup

On: The printer displays the amount of media remaining.

Off: The printer does not display the amount of media remaining.

When Remaining Setup is On, the printer will calculate the approximate amount of media remaining based on the length of the roll and the amount used for printing and display this information in the control panel. The display gives a rough idea of the amount of media available before printing, making it easier to know when media requires replacement.

In addition, a warning will be displayed when the amount of media remaining reaches a specified level.

❏ Selected Media

Displays the parameters on which media settings are based as shown below.

RIP Settings: Media settings are based on those in the RIP.

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XXXXXXXXXXXXXXXXXX: Media settings are based on those stored in the printer

in media settings bank No. 1.

Media settings banks can store a variety of settings for different media based on the options selected in the Heater Temperature, Media Suction, Head Alignment, and other menus. Up to 30 combinations of settings can be stored by assigning them to banks No. 1 to 30.

See “Saving Settings” on page 67.

1. Select an option.

To print at current settings:

Use the d/u buttons to select Keep Settings Above and press the Z button.

Proceed to Step 6.

To change settings:

Use the d/u buttons to select Change Settings and press the Z button.

2. Select the items you want to change and press the Z button.

3. Select the desired option and press the Z button.

4. Press the y button to display the dialog shown in Step 2 and then press the y button again.

5. After confirming that the settings are correct, use the d/u buttons to select Keep Settings Above and press the Z button.

6. If On is selected for Remaining Setup, you will be prompted to enter the length of the current media. Use the d/u buttons to choose a length between 5.0 and 99.5 m (15 and 300 feet) and press the Z button. You can set in 0.5 m increments. If the display is in feet, lengths are given in increments of 1 foot.

The printer will display Ready after a brief pause, showing that it is ready to print. Transmit the data to be printed from the computer.

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Exchanging Media

To replace the media after printing, print the amount of media remaining, cut the media, and remove the roll.

Printing the Amount of Media Remaining

The printer displays the amount of media remaining and any media low warnings in the control panel. This makes it possible to determine whether the media requires replacement before printing.

The amount of media remaining can only be displayed if the correct length is entered when the media is loaded.

You can print the amount of media remaining on the leading edge of the roll before it is removed from the printer and then enter this number the next time the media is loaded for accurate information on the amount remaining.

Note: The printer does not calculate or display the amount of media remaining when Off is selected for Remaining Setup in the setup menu. See “Viewing and Changing Media Settings” on page 50.

The following section describes how to print the amount of media remaining.

1. Confirm that the printer is ready to print.

2. Press the M button, select Media Remaining in the menu, and press the Z button.

3. Select Print Remaining Length and press the Z button.

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4. Press the Z button to print the amount of media remaining.

Cutting Media

Use a cutter (not included) to cut the media when printing is complete. This section described how to use a cutter to cut the media.

Caution:

The heaters and media holding plate may be hot; observe all necessary precautions.

Failure to observe the necessary precautions could result in burns.

1. Confirm that the printer is ready to print.

2. Press the button and the Z button. The printer will feed the trailing edge of the printed media to a position over the cutter groove.

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If you have printed the amount of media remaining, press the u button to rewind the media so that this information will remain on the roll after the media is cut.

3. Remove the media holding plates.

4. Cut the media with the cutter.

Pass the blade of the cutter down the cutting groove.

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Note:

If you are using the auto take-up reel unit, set the Auto switch on the auto take-up reel unit to Off before using the Manual switch to position the media over the cutting groove.

Removing Media

You can now remove the media from the roll holders. To remove the media, reverse the steps you followed to load it.

Using the Auto Take-up Reel Unit

Media Loading and Take Up

The auto take-up reel unit automatically takes up media as it is printed, improving the efficiency of unmanned operation.

The auto take-up reel unit for this printer can take up media in either of the following directions.

Counterclockwise Clockwise

Counterclockwise take up places the printed surface on the outside of the roll.

Clockwise take up places the printed surface on the inside of the roll.

The explanation that follows uses the supplied auto take-up reel unit for illustrative purposes, but the same procedure can be followed when using the optional auto take-up reel unit for heavy media.

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Attaching the Roll Core

1. After confirming that the media is loaded correctly, press the d button to feed the media as far as the auto take-up reel unit roll core holder.

2. Loosen the roll core holder fixing screws and adjust the roll core holders so that the gap between the two is wider than the media.

Center the roll supports between the roll holders.

3. Align the right roll core holder with the right edge of the media and tighten the fixing screw.

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4. Insert the roll core onto the right holder.

5. Insert the left holder into the roll core.

Slide the holder in until part A in the illustration below is fully inserted.

Important:

Stop when part A is no longer visible. The take-up reel unit may not function as expected if the holder is inserted too far.

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6. Tighten the roll core holder fixing screw to fix the roll core holder in place.

See the following for further instructions.

For information on counterclockwise take up, see the following section.

For information on clockwise take up, see “Clockwise Take Up” on page 60.

Counterclockwise Take Up

1. Attach the media to the take up roll core.

Tape the media to the take up roll core in the center and then at the left and right edges.

2. Press the d button in the control panel to feed enough media for a single wrap around the roll core.

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3. Flip the Auto switch to Off and press the Manual switch to to wrap the media once around the roll core.

4. Flip the Auto switch to .

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5. Lower the tension bar.

6. Press the d button to feed the media until the take up roll core begins to turn.

Important:

The auto take-up reel unit will not work if the tension bar is raised.

Clockwise Take Up

1. Attach the media to the take up roll core.

Tape the media to the take up roll core in the center and then at the left and right edges.

2. Press the d button in the control panel to feed enough media for a single wrap around the roll core.

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3. Flip the Auto switch to Off and press the Manual switch to to wrap the media once around the roll core.

4. Flip the Auto switch to .

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5. Lower the tension bar.

6. Press the d button to feed the media until the take up roll core begins to turn.

Important:

The auto take-up reel unit will not work if the tension bar is raised.

Removing the Take-up Roll

The procedure for removing media varies depending on whether you are using the installed auto take-up reel unit or the optional auto take-up reel unit for heavy media.

Follow the steps below when using the supplied auto take-up reel unit.

When the Heavy Roll Auto Take-up Reel Unit is installed See “Using the Optional Heavy Roll Media Feeding Unit” on page 41.

When the Standard Auto Take-up Reel Unit Is Installed

This section describes how to remove media from the take-up reel.

Caution:

Two persons are required when handling media over 20 kg (44 lb).

1. Cut the media and roll the cut end onto the take-up reel. See “Cutting Media” on page

53.

2. To prevent the media from sliding off the roll, support the roll at its left end.

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3. Loosen the left roll core holder fixing screw and remove the roll core holder from the roll.

4. Lower the roll onto the roll support.

5. To prevent the media from sliding off the roll, support the roll at its right end.

6. Loosen the right roll core holder fixing screw and remove the roll core holder from the roll.

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7. Lower the roll onto the roll support.

Using the Optional Heavy Roll Auto Take-up Reel Unit

This section explains how to remove media from the take-up reel using a lifter.

The following types of lifter can be used.

❏ Fork or platform thickness: 28 mm (1.1 inches) or less

❏ Fork or platform can be lowered to approx.190 mm (7.5 inches) from the floor.

Caution:

Because the media is heavy, it should not be carried by one person. When loading or

removing the media, use at least two persons.

Using a lifter is recommended when handling a media that is 40 kg (88 lb) or heavier.

1. Cut the media and roll the cut end onto the take-up reel. See “Cutting Media” on page

53.

2. Insert the lifter between the media and the auto take-up reel unit and adjust the height to support the take-up roll.

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3. Loosen the left roll core holder fixing screw and remove the roll core holder from the roll.

4. Loosen the right roll core holder fixing screw and remove the roll core holder from the roll.

Before Printing

To maintain print quality, perform the following inspection before starting work each day.

❏ Check the amount of ink remaining:

If ink is expended during printing, printing can be resumed once the affected cartridge has been replaced. Note, however, that depending on how much the ink has dried, replacing ink during printing may cause apparent changes in hue. If you know that the print job will be a large one, we recommend that you use new cartridges to replace those that are running low before you start. The old cartridges can be reinserted and used at a later date.

Ink level is shown by an icon. See “Understanding the Display” on page 18.

If you need to replace cartridges, see “How to replace” on page 111.

❏ Print Check Pattern

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Print a check pattern to check for clogged nozzles.

Perform head cleaning if parts of the pattern are faint or missing.

See “Checking for clogged nozzles” on page 85.

See “Head Cleaning” on page 87.

Saving Optimal Settings for the Current Media (Print Media Settings)

A variety of media settings can be optimized for the current media and stored in the printer.

Once frequently used settings have been stored in a media setting bank, it can be recalled to instantly optimize multiple parameters.

The printer offers a total of 30 media setting banks.

This section describes how to create media setting banks and the settings that can be stored.

Parameters Stored in Media Setting Banks

Media setting banks store the following:

❏ Setting Name

❏ Feed Adjustment

❏ Platen Gap

❏ Head Alignment

❏ Heating & Drying

❏ Media Suction

❏ Head Movement

❏ Multi-Strike Printing

❏ Roll Type

❏ Tension Measurement

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❏ Media Tension

❏ Feed Speed

For more information on these items, see “The Media Setup Menu” on page 118.

Saving Settings

Follow the steps below to save media settings.

Choosing a Media Setting Bank

1. After confirming that the printer is ready to print, press the Menu button.

The settings menu will be displayed.

2. Select Media Setup and press the Z button.

3. Use the d/u buttons to select Customize Settings and press the Z button.

4. Use the d/u buttons to select a media setting bank number between 1 and 30 and then press the Z button.

Note that any settings already saved to the printer will be overwritten.

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Setting Name

Name the media setting bank. Using distinctive names makes it easier to select banks for use.

1. Select Setting Name and press the Z button.

2. Use the d/u buttons to display letters and symbols. When the desired character is displayed, press the r button to select the next entry position.

Mistakes can be erased by pressing the l button to delete the previous character and move the cursor back one spot.

3. After entering the name, press the Z button.

Feed Adjustment

Feed Adjustment is used to correct banding (horizontal banding, lines, or strips of uneven color).

The Feed Adjustment menu contains two options: Auto and Manual.

Auto feed adjustment adjusts the feed automatically using data collected by a sensor while a test pattern is printed.

In manual feed adjustment, the user visually inspects print results and enters a correction by hand.

This section details the steps involved in auto feed adjustment.

Adjust the feed manually if you feel that auto feed adjustment has not completely resolved the problem.

For more information on manual feed adjustment, see “Feed Adjustment (Manual Feed Adjustment)” on page 77.

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Note: Feed Adjustment varies with the media used. Load the media for which feed adjustment is

required under the same conditions as the actual print job. For example, if you are using the auto take-up reel unit for printing, the auto take-up reel unit should also be used for feed adjustment.

Furthermore the media must be loaded and feed adjustment performed again after the heavy roll media system is installed even if feed adjustment has already been performed using standard roll media system.

Feed adjustment is not available under the following conditions:

❏ The media is transparent or colored.

❏ The printer is exposed to direct sunlight or interference from other ambient light sources.

Shade the printer from sources of interference.

❏ 2.5 is selected for Platen Gap in the setup menu.

Choose another option for Platen Gap.

Auto feed adjustment may also fail to produce the expected results if the nozzles are clogged. Perform head cleaning to remove any clogs.

1. Use the d/u buttons to select Feed Adjustment and press the Z button.

2. Select Auto and press the Z button.

3. Press the Z button to print a test pattern and perform auto feed adjustment.

Platen Gap

Adjust the platen gap (the gap between the print head and the media) if print results are smudged.

1. Use the d/u buttons to select Platen Gap and press the Z button.

2. Use the d/u buttons to select the desired setting and press the Z button.

3. Press the y button to return to the customize settings menu.

Important:

Select 2.5 only if print results are still smudged when 2.0 is selected. Choosing a larger gap than required may result in ink stains inside the printer, reduced print quality, or shorter product life.

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Head Alignment

Select Head Alignment to correct print head mis-alignment when print results seem grainy or out of focus.

The Head Alignment menu contains two options: Auto and Manual.

Auto head alignment aligns the head automatically using data collected by a sensor while a test pattern is printed.

In manual adjustment, you need to check the pattern and enter the optimum adjustment value for alignment.

This section details the steps involved in auto head alignment.

Align the head manually if you feel that auto head alignment has not completely resolved the problem.

For more information on manual head alignment, see “Correcting Print Misalignment (Head Alignment)” on page 75.

Note: Head Alignment varies with the media used. Load the media that will be used in the actual print

job. Head alignment is not available under the following conditions:

❏ The media is transparent or colored.

❏ The printer is exposed to direct sunlight or interference from other ambient light sources.

Shade the printer from sources of interference.

❏ 2.5 is selected for Platen Gap in the setup menu.

Choose another option for Platen Gap.

Head Alignment may also fail to produce the expected results if the nozzles are clogged. Perform head cleaning to remove any clogs.

1. Use the d/u buttons to select Head Alignment and press the Z button.

2. Use the d/u buttons to select Auto(Bi-D) and press the Z button.

3. Press the Z button to print a test pattern and perform auto head alignment.

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Heating & Drying

Set the temperature of the heaters or turn the fan for the optional print drying fan on or off.

Note:

Adjust heater temperature as follows:

❏ Set the heaters to the temperatures recommended in the documentation provided with the

media, if available.

❏ Raise the temperature if the print results are blurred or smudged or the ink clots. Note,

however, that raising the temperature too high can cause the media to shrink, wrinkle, or deteriorate.

This section details the steps involved in setting the temperature for the heaters.

1. Use the d/u buttons to select Heating & Drying and press the Z button.

2. Select Heater Temperature and press the Z button.

3. You can set the temperatures of the pre-heater, platen heater, and after heater.

Use the r/l buttons to select a heater. From left, the options are pre-heater, platen heater, and after heater.

After selecting the desired heater, use the d/u buttons to choose the temperature.

4. Select the desired option and press the Z button.

5. Press the y button twice to return to the customize settings menu.

Media Suction

While printing, the printer uses suction to provide the pressure needed to maintain the correct distance between the media and the print head; the amount of pressure required varies with the type of media. Less suction is used for thin media that would not print or feed correctly at high levels of suction.

1. Use the d/u buttons to select Media Suction and press the Z button.

2. Use the d/ u buttons to choose a value.

3. Select the desired option and press the Z button.

4. Press the y button to return to the customize settings menu.

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Head Movement

Choose the range in which the print head moves during printing.

1. Use the d/u buttons to select Head Movement and press the Z button.

2. Use the d/u buttons to select the desired setting and press the Z button.

For faster printing, select Data Width.

For even, high-quality printing, select Printer Full Width.

Multi-Strike Printing

Choose the number of times each line is printed.

1. Use the d/u buttons to select Multi-Strike Printing and press the Z button.

2. Use the d/u buttons to choose a value.

3. Select the desired option and press the Z button.

4. Press the y button to return to the customize settings menu.

Roll Type

Choose Printable Side Out or Printable Side In according to how the media is rolled.

1. Use the d/u buttons to select Roll Type and press the Z button.

2. Use the d/u buttons to select the desired setting and press the Z button.

3. Select the desired option and press the Z button.

Tension Measurement

Periodically is recommended in most circumstances. Choose Off if slack develops in the media or other printing problems occur.

1. Use the d/u buttons to select Tension Measurement and press the Z button.

2. Use the d/u buttons to select the desired setting and press the Z button.

3. Select the desired option and press the Z button.

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Media Tension

Increase tension if creases appear in the media during printing. The higher the value, the greater the tension.

If you have previously performed Feed Adjustment, you will need to perform it again after adjusting Media Tension.

See “Feed Adjustment” on page 68.

1. Use the d/u buttons to select Media Tension and press the Z button.

2. Use the d/u buttons to choose a value.

3. Select the desired option and press the Z button.

4. Press the y button to return to the customize settings menu.

Feed Speed

Choose a slower feed speed if media is creased or torn or sticks together during printing. The lower the value, the slower the speed.

1. Use the d/u buttons to select Feed Speed and press the Z button.

2. Use the d/u buttons to choose a value.

3. Select the desired option and press the Z button.

4. Press the y button to return to the customize settings menu.

Exiting the Menus

Press W to exit the menus.

Changing Heater and Fan Settings

You can adjust heater temperature or turn the fan for the optional print drying system on or off during printing.

The default heater temperatures are as follows.

Pre-heater: 40 °C (104 °F)

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Platen heater: 40 °C (104 °F)

After heater: 50 °C (122 °F)

Heater status can be viewed in the control panel. See “Understanding the Display” on page

18.

Additional Dryer defaults to On; at this setting, the fan turns on automatically when printing starts.

Additional Dryer is available only when an optional additional print drying system is connected.

The following gives the procedure used when the optional additional print drying system is installed.

Note:

❏ Temperature and Additional Dryer settings can be stored separately for each media type.

See “Saving Optimal Settings for the Current Media (Print Media Settings)” on page 66.

❏ The time needed for the heaters to reach the specified temperatures varies with the ambient

temperature.

1. After checking that the printer is ready, press the button to display the Heating & Drying menu.

2. Use the d/u buttons to select the desired option and press the Z button.

3. Choose a value.

Heater Temperature

(1) You can set the temperatures of the pre-heater, platen heater, and after heater.

(2) Use the r/l buttons to select a heater. From left, the options are pre-heater, platen heater,

and after heater.

(3) After selecting the desired heater, use the d/u buttons to choose the temperature.

(4) Select the desired option and press the Z button.

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Additional Dryer

(1) Use the d/u buttons to select On or Off.

(2) Press the Z button.

Correcting Print Misalignment (Head Alignment)

Given that there is a slight gap between the print head and the media, the landing sites for the different colors of ink may be affected by humidity, temperature, inertial forces imparted by the print head, or the direction of the print head as it moves from right to left or left to right. As a result, print results may appear grainy or out of focus. When this happens, perform Head Alignment to correct the print misalignment.

The thickness of the media determines the distance between the media and the print head. Head Alignment values can be stored separately for each type of media. Stored values can be recalled instantly the next time the media is used.

Head Alignment can be performed automatically or manually.

For more information on automatic head alignment, see “Head Alignment” on page 70.

In manual adjustment, you need to check the pattern and enter the optimum adjustment value for alignment.

Align the head manually if you feel that auto head alignment has not completely resolved the problem.

1. After confirming that the printer is ready to print, press the Menu button.

The settings menu will be displayed.

2. Select Media Setup and press the Z button.

3. Use the d/u buttons to select Customize Settings and press the Z button.

4. Use the d/u buttons to select a media setting bank number between 1 and 30 and then press the Z button.

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Note that any settings already saved in the printer will be overwritten.

5. Use the d/u buttons to select Head Alignment and press the Z button.

6. Use the d/u buttons to select Manual(Uni-D) or Manual(Bi-D) and press the Z button.

7. An alignment pattern will be printed.

When printing is complete, the media will automatically be fed to a position where the pattern is clearly visible.

Cut the media if necessary. See “Cutting Media” on page 53.

Note:

To rewind the media, press the u button.

8. Check the pattern and select the pattern number that has the least gaps.

In the following example, this would be pattern number 2.

9. When C1 is displayed in the control panel, use the d/u buttons to select the number recorded in Step 8 and press the Z button.

10.Select a pattern number for each color, from C1 to BK2, and press the Z button.

11.The media setup menu will be displayed when you enter the pattern number for the last color.

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Feed Adjustment (Manual Feed Adjustment)

Feed Adjustment is used to correct banding (horizontal banding, lines, or strips of uneven color).

Feed Adjustment can be performed automatically or manually.

For more information on automatic feed adjustment, see “Feed Adjustment” on page 68.

This section explains how to perform manual feed adjustment.

Two methods are available:

❏ Visually inspect print results and enter a correction by hand.

❏ Enter a correction during printing and inspect the results.

Note: Feed Adjustment varies with the media used. Load the media for which feed adjustment is

required under the same conditions as the actual print job. For example, if you are using the auto take-up reel unit for printing, the auto take-up reel unit should also be used for feed adjustment.

Furthermore, when installing the heavy roll media system, the media must be loaded and feed adjustment performed again, even if once you adjust with the standard roll media system.

Adjust the feed manually if you feel that auto feed adjustment has not completely resolved the problem.

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Using a Test Pattern

Primary and Secondary adjustments are required. Normally the Secondary adjustment is performed after the Primary adjustment. Primary adjustment alone may be sufficient if you only wish to accurately print the length of a design.

1. After confirming that the printer is ready to print, press the Menu button.

The settings menu will be displayed.

2. Select Media Setup and press the Z button.

3. Use the d/u buttons to select Customize Settings and press the Z button.

4. Use the d/u buttons to select a media setting bank number between 1 and 30 and then press the Z button.

Note that any settings already saved in the printer will be overwritten.

5. Use the d/u buttons to select Feed Adjustment and press the Z button.

6. Select Manual and press the Z button.

Primary Adjustment

7. Select Primary and press the Z button.

8. Use the d/u buttons to select a test pattern and press the Z button twice.

The longer the pattern, the more accurate the adjustment.

9. The printer will print a test pattern.

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When printing is complete, the media will automatically be fed to a position where the pattern is clearly visible.

Note:

To rewind the media, press the u button.

10.Measure the distance between the “+” symbols.

Record either the distance between the two center symbols or the average of the distances between the left, center, and right symbols.

11.Pattern length is displayed in the control panel. Using the d/u buttons, enter the value recorded in Step 10 and press the Z button.

Secondary Adjustment

12.Perform Steps 1 to 6.

13.Use the d/u buttons to select Secondary and press the Z button twice.

14.The printer will print a test pattern.

When printing is complete, the media will automatically be fed to a position where the pattern is clearly visible.

Cut the media if necessary. See “Cutting Media” on page 53.

Note:

To rewind the media, press the u button.

15.Check the pattern and note the pattern number with the lightest colors.

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In the following example, this would be pattern number 3.

1 2 3 4 5

16.The pattern number is displayed in the control panel. Using the d/u buttons, enter the pattern number recorded in Step 14 and press the Z button.

17.Enter the number for each line, from A to F, and press the Z button.

18.The menus will close after you enter the pattern number for the last line.

Performing Feed Adjustment During Printing

1. Press the button during printing.

2. An adjustment value will be displayed. Use the d/u buttons to select a value.

If the feed amount is too small, black bands (dark stripes) will appear; adjust the feed amount upwards.

If, in contrast, the feed amount is too large, white bands (pale stripes) will appear; adjust the feed amount downwards.

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3. If you are not satisfied with the results, use the d/u buttons to enter an adjustment value.

4. Press the Z button when settings are complete.

Once the feed amount has been adjusted, printing will continue at the new value.

Note:

The new value is erased when:

❏ The media loading lever is raised

❏ The printer is turned off

❏ Changes are made to Feed Adjustment in the Media Setup menu.

Printable area

The gray area in the illustration below shows the printable area. The arrow indicates the feed direction.

The positions of items 1 to 2 are as follows:

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1 (right edge of media)

Varies with the option selected for Media Size Check.

On selected for Media Size Check: The right edge of the media.

Off selected for Media Size Check: The default right edge position (as far as the platen past the

center of the label on the pre-heater).

2 (left edge of media)

Varies with the option selected for Media Size Check.

On selected for Media Size Check: The left edge of the media.

Off selected for Media Size Check: 64 inches from the default right edge.

3–25 mm (0.1–1 in.)

300–1625 mm

(11.8–64 in.)

5 mm (0.2 in.)

3–825 mm (0.1–32.5 in.)

5 mm (0.2 in.)

*1 The value selected for Side Margin(Left) in the setup menu. The default value is 5 mm (0.2 inch). Choose

a Side Margin(Left) over 10 mm (0.4 inch) when using media holding plates.

*2 The total of the values selected for Print Start Position and Side Margin(Right) in the setup menu. The

default value is 5 mm (0.2 inch). Choose a Print Start Position or Side Margin(Right) over 10 mm (0.4 inch) when using media holding plates.

Note:

The options selected for Side Margin and Print Start Position have no effect on the printable area.

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Chapter 3

Maintenance

Daily Maintenance

To maintain print quality, perform the following inspection and cleaning before starting work each day.

Cleaning the Platen Heater, Pressure Rollers, and Media Holding Plates

Caution:

❏ The heaters and media holding plate may be hot; observe all necessary precautions.

Failure to observe the necessary precautions could result in burns.

❏ Be careful not to trap your hands or fingers when opening or closing the front cover.

Failure to observe this precaution could result in injury.

Ink and particles of paper and lint from the media accumulate on the platen heater, pressure rollers, and media holding plates. Ink on these surfaces may be transferred to the media. Clean them thoroughly.

Important:

Continued use with lint, dust, or ink adhering to these surfaces could damage the print head or clog the nozzles.

1. Make sure the printer is turned off and the screen has turned off, and then unplug the power cable from the outlet.

2. Leave the printer for a minute.

3. Open the front cover.

4. Clean the pressure rollers.

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Remove particles of paper and dust from the pressure rollers using a soft-bristled brush.

5. Clean the media holding plates and platen heater.

Dampen a soft cloth in water, wring it out thoroughly, and use it to remove lint and dust from the media holding plates on both the left and right sides and from the platen.

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Checking for clogged nozzles

We recommend that you check the nozzles for clogs each time you print to ensure quality results.

Ways to Check for Clogs

There are three ways to check for clogs.

❏ Auto Nozzle Check

The printer automatically checks for clogs at specified intervals by scanning a test pattern with a sensor as it is being printed. If a clog is detected, the printer will perform a pre-selected option, either Stop Printing or Continue Printing.

See “Printer Setup Menu” on page 124.

Note: Auto Nozzle Check is not available under the following conditions:

❏ The media is transparent or colored.

❏ The printer is exposed to direct sunlight or interference from other ambient light

sources.

Shade the printer from sources of interference.

❏ 2.5 is selected for Platen Gap in the setup menu.

Choose another option for Platen Gap.

❏ Print Nozzle Pattern

At specified intervals, the printer prints a test pattern at the start of normal printing. When printing is complete, you can visually inspect the pattern to determine whether there may be faint or missing colors in the preceding or following printout.

Use Print Nozzle Pattern with media not suited to Auto Nozzle Check or if you feel that Auto Nozzle Check would take too long.

See “Printer Setup Menu” on page 124.

❏ On-Demand Nozzle Pattern

Nozzle patterns can be printed as required and inspected visually to determine whether the nozzles are clogged.

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This section explains how to print and inspect a check pattern.

1. After confirming that the printer is ready, press the # button.

The Maintenance menu will be displayed.

2. Select Nozzle Check and press the Z button.

3. A nozzle pattern will be printed.

When printing is complete, the media will automatically be fed to a position where the pattern is clearly visible.

Cut the media if necessary. See “Cutting Media” on page 53.

Note:

To rewind the media, press u.

4. Inspect the nozzle pattern.

Example of clean nozzles

The pattern contains no gaps.

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Example of clogged nozzles

Perform head cleaning if any segments are missing from the pattern. See “Head Cleaning” on page 87.

5. The menus close when printing is complete.

Head Cleaning

Should the nozzle pattern contain faint or missing segments, you may be able to unclog the nozzles by cleaning the print head as described below.

There is no need to clean the head if the print result does not contain faint areas or other color problems.

You can also clean the head while printing is paused. Note, however, that hues in the printout may change when printing is resumed.

Head Cleaning Level

Choose from three levels of head cleaning.

Select Execute (Light) first. If the pattern still contains faint or missing segments after head cleaning has been performed once, try again using Execute (Medium) or Execute (Heavy).

Note:

If colors are faint or missing even after head cleaning, perform regular part cleaning. See “Regular Part Cleaning” on page 92.

Auto Maintenance Options

The printer features handy auto maintenance options for performing regular head cleaning at an interval selected as described below.

❏ Periodical Cleaning

Head cleaning is performed automatically at selected intervals of 1 to 24 hours. See “Printer Setup Menu” on page 124.

❏ Cleaning Cycle

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Head cleaning is performed automatically at selected intervals of 1 to 10 pages. See “Printer Setup Menu” on page 124.

This section explains how to clean the head if you find that the nozzles are clogged on printing a test pattern.

1. Pressing the # button when the printer is ready to print displays the Maintenance menu.

Pressing the # button when printing is paused takes you to Step 3.

2. Use the d/u buttons to select Cleaning and press the Z button.

3. Choose the nozzles to be cleaned.

All Nozzles

Choose this option if all patterns in the printed nozzle check results contain faint or missing segments. If you select All Nozzles, proceed to Step 5.

Selected Nozzles

Choose this option if only some of the numbered patterns (nozzle arrays) in the printed nozzle check results contained faint or missing segments. You can select multiple nozzle arrays.

4. Choose the nozzle arrays to be cleaned.

❏ Use the d/u buttons to choose the nozzle arrays with faint or missing segments in the nozzle

check pattern and press the Z button.

❏ After selecting the arrays you wish to clean, select Proceed and press the Z button.

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5. Select a cleaning level and press the Z button.

The menu will close when cleaning is complete. Print a nozzle pattern and inspect the results to determine whether the problem has been resolved. See “Checking for clogged nozzles” on page 85.

If you paused the printer in Step 1, printing will resume when head cleaning is complete; check the printout to confirm whether the problem has been resolved.

Regular Maintenance

The printer requires regular part cleaning and part replacement to maintain print quality; the maintenance schedule depends on the frequency with which the printer is used.

Failure to perform appropriate maintenance will shorten product life.

This guide comes with a check sheet so that you can tell at a glance when maintenance was last performed. Print the check sheet to help schedule maintenance.

See “Cleaning Check Sheet” on page 107 and “Replacement Check Sheet” on page 109.

Regular Part Cleaning: Preparation and Notes

What You’ll Need

Ready the following items before beginning regular part cleaning.

❏ Protective eyeware (not included)

Protects your eyes from ink and ink cleaner.

❏ A maintenance kit (supplied with printer)

Contains gloves, cleaning sticks, wiper, wiper cleaner, and flushing pad.

Order new maintenance kits once the contents of the supplied maintenance kit are exhausted. See “Options and Consumable Products” on page 143.

❏ Ink cleaner (consumable)

Used for ink stains that can not otherwise be removed when the area around the wipers, caps, and print head is cleaned. See “Options and Consumable Products” on page 143.

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❏ A clean room wipe (not included)

A lint-free (non-woven) cleaning cloth. Use to clean around the print head.

❏ A metal or plastic made from PP or PE tray (not included)

Used cleaning sticks and wiper, wiper cleaner, and flushing pads taken from the printer can be placed here.

Important:

If placed on the printer, used cleaning sticks and other cleaning materials may leave stains that, owing to the characteristics of the ink, may be difficult to remove.

Notes on Cleaning

❏ Remove the media from the printer before proceeding.

❏ Complete the task within 10 minutes to prevent the print head drying out.

An alarm will sound after 10 minutes.

❏ Never touch the belts, circuit boards, or any parts that do not require cleaning.

Failure to observe this precaution could result in malfunction or reduced print quality.

❏ Use only the supplied cleaning sticks or sticks contained in maintenance kit

(consumable kits, available separately). Other types of stick that produce lint will damage the print head.

❏ Always use fresh cleaning sticks. Re-using sticks can make stains even harder to

remove.

❏ Do not touch the ends of the sticks. Oil from your hands could damage the print head.

❏ Do not get alcohol or water on the caps or the nozzle surface. Ink congeals when mixed

with water or alcohol.

❏ Touch a metallic object before starting work to discharge any static electricity.

Using Ink Cleaner

To clean ink stains that can not be removed with cleaning stick alone, apply ink cleaner to a cleaning stick and clean the product as described below.

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Caution:

❏ Store ink cleaner in a location out of reach of children.

❏ Wear protective eyewear and gloves when handling Ink Cleaner.

Should Ink Cleaner contact your skin or enter your eyes or mouth, immediately take the following actions:

If fluid adheres to your skin, immediately wash it off using large volumes of soapy water. Consult a physician if the skin appears irritated or is discolored.

If fluid enters your eyes, rinse immediately with water. Failure to observe this precaution could result in bloodshot eyes or mild inflammation.

If fluid is swallowed, consult a physician immediately; do not induce vomiting.

❏ After handling Ink Cleaner, wash your hands and gargle thoroughly.

1. Pour about 10 ml of ink cleaner into the cup supplied with the ink cleaner.

2. Dampen the cleaning stick with ink cleaner.

Do not allow ink cleaner to drip from the cleaning stick.

3. Wipe the spot you wish to clean.

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Important:

❏ Ink cleaner should be used only to clean the area around the wiper, caps, and print head. Using

ink cleaner on other parts of the printer could damage the product.

❏ Used ink cleaner is classified as in d u s t r i a l w a s t e a n d s h o u l d b e d i s p o s e d o f i n t h e s a m e w a y a s u s e d

ink.

❏ Store ink cleaner at room temperature out of direct sunlight.

Regular Part Cleaning

To preserve print quality and ensure good results, clean the print head, wiper, caps, and wiper rail as suggested below.

❏ We recommend that part cleaning be performed at least once a week.

❏ Cleaning should also be performed if colors in the printout are faint or missing even

after head cleaning has been performed.

Clean the parts in the following order:

(1) Print head

(2) Wiper

(3) Caps

(4) Wiper rail

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Moving the Print Head

This section describes how to position the print head for part cleaning.

Important:

Be sure to follow the steps below when positioning the print head. Moving the print head manually could cause malfunction.

1. Confirm that the printer is on and press #.

The Maintenance menu will be displayed.

2. Use the d/u buttons to select Head Maintenance and press the Z button.

3. Press the Z button to move the print head to the part cleaning position.

4. Open the maintenance covers at each end.

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Cleaning Around the Print Head

Inspect the area around the print head and remove any ink stains as described below.

1. Use a cleaning stick to wipe the areas of the print head shown in the illustration.

Important:

Be sure to use a narrow cleaning stick to clean between the nozzles (the four colored areas shown in the illustration). Do not touch the nozzle surface.

Touching the nozzle surface with the cleaning stick could damage the print head.

2. Ink spatters on the base of the print head can be removed using an extremely small amount of ink cleaner applied to a clean room wipe (not included).

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Important:

❏ Be sure not to touch the nozzle surface during cleaning. Failure to observe this precaution

could damage the print head.

❏ The parts shown below are sensors. Be careful not to touch this area with your hands or clean

room wipes. Failure to observe this precaution could affect print quality.

Cleaning Wiper and Caps

1. Clean the front and back of the wiper with a cleaning stick.

If the attachment points do not require cleaning, clean the wiper as shown below and proceed to Step 7.

If there is ink on the attachment points, remove the wiper for cleaning. Proceed to Step

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2. Remove the wiper.

Holding the wiper by the attachment point, tilt it to the left and lift it out.

3. Clean the front and back of the wiper with a cleaning stick.

4. Clean the bottom of the wiper with a cleaning stick.

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5. Clean the attachment points with a cleaning stick.

6. Return the wiper when cleaning is complete.

Place the wiper on the attachment point and press it down until it clicks into place.

7. Clean the area around the outside of the four caps with a cleaning stick.

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Important:

Do not touch the insides of the caps. Failure to observe this precaution could deform the affected parts.

Cleaning the Wiper Cleaner and Rail

Important:

Failure to regularly clean the wiper rail could result in product malfunction.

1. Clean the area around the print head, the wiper and the caps as described above, and then press the Z button to move the wiper to the rear. Confirm that the following message is displayed in the control panel.

Clean wiper rail. After cleaning, close maintenance covers and press OK.

2. Remove the wiper cleaner.

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Press the release lever as shown, then lift the wiper cleaner from the printer.

3. Check the bottom of the wiper cleaner for debris and ink build-up, and clean or replace it as necessary.

4. Clean the wiper rail.

Dampen a cleaning stick with ink cleaner (available separately) and use it to clean the area shown.

5. Replace the wiper cleaner you removed in Step 3.

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6. Close the left and right maintenance covers and press the Z button.

Disposing of Waste Ink

When to Dispose of Waste Ink

Be sure to replace the waste ink bottle when the following message is displayed in the control panel.

❏ Prepare empty waste ink bottle.

❏ Replace waste ink bottle and press Z.

Caution:

❏ Store waste ink in a location out of reach of children.

❏ Wear protective eyewear and gloves when replacing waste ink bottle.

Should waste ink contact your skin or enter your eyes or mouth, immediately take the following actions:

If fluid adheres to your skin, immediately wash it off using large volumes of soapy water. Consult a physician if the skin appears irritated or is discolored.

If fluid enters your eyes, rinse immediately with water. Failure to observe this precaution could result in bloodshot eyes or mild inflammation.

If fluid is swallowed, consult a physician immediately; do not induce vomiting.

❏ After replacing the waste ink bottle, wash your hands thoroughly.

Important:

❏ Never remove the waste ink bottle while the head is being cleaning or a head cleaning operation

is in progress. Failure to observe this precaution could cause ink to leak.

❏ The waste ink from the printer is industrial waste. Proper waste ink disposal in compliance with the

industrial waste disposal laws and ordinances of your local government is required. Consign disposal of waste inks to an industrial waste disposer. At this point, please provide the Waste Ink Data Sheet to the industrial waste disposer. You can download it from the EPSON website.

The printer tracks waste ink and displays a message when the counter reaches the warning level. Reset the waste ink counter after replacing the waste ink bottle.

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