Epson Stylus SX230, Stylus SX235W, Stylus SX430W, Stylus SX440W Service Manual

SERVICE MANUAL

Color Inkjet Printer

Epson Stylus TX235/Epson Stylus SX230/Epson ME OFFICE 535 Epson Stylus NX230/Epson Stylus TX230W/Epson Stylus TX235W/ Epson Stylus SX235W/Epson Stylus NX330/Epson Stylus TX430W/ Epson Stylus SX430W/Epson Stylus SX435W/Epson ME OFFICE 570W Epson Stylus NX430/Epson Stylus TX435W/Epson Stylus SX440W/ Epson Stylus SX445W

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SEMF10-011

Notice:

by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of SEIKO EPSON CORPORATION.

 All effort have been made to ensure the accuracy of the contents of this manual. However, should any errors be

detected, SEIKO EPSON would greatly appreciate being informed of them.

 The contents of this manual are subject to change without notice.  The above not withstanding SEIKO EPSON CORPORATION can assume no responsibility for any errors in this

manual or the consequences thereof.

EPSON is a registered trademark of SEIKO EPSON CORPORATION.

Note :Other product names used herein are for identification purpose only and may be trademarks or registered

trademarks of their respective owners. EPSON disclaims any and all rights in those marks.

I&I CS Quality Assurance Department

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Safety Precautions

All safety procedures described here shall be strictly adhered to by all parties servicing and maintaining this product.

DANGER

Strictly observe the following cautions. Failure to comply could result in serious bodily injury or loss of life.

1. Always disconnect the product from the power source and peripheral devices when servicing the product or performing maintenance.

2. When performing works described in this manual, do not connect to a power source until instructed to do so. Connecting to a power source causes high voltage in the power supply unit and some electronic components even if the product power switch is off. If you need to perform the work with the power cable connected to a power source, use extreme caution to avoid electrical shock.

WARNING

Strictly observe the following cautions. Failure to comply may lead to personal injury or loss of life.

1. Always wear protective goggles for disassembly and reassembly to protect your eyes from ink in working. If any ink gets in your eyes, wash your eyes with clean water and consult a doctor immediately.

2. When using compressed air products; such as air duster, for cleaning during repair and maintenance, the use of such products containing flammable gas is prohibited.

PRECAUTIONS

Strictly observe the following cautions. Failure to comply may lead to personal injury or damage of the product.

1. Repairs on Epson product should be performed only by an Epson certified repair technician.

2. No work should be performed on this product by persons unfamiliar with basic safety knowledge required for electrician.

3. The power rating of this product is indicated on the serial number/rating plate. Never connect this product to the power source whose voltages is different from the rated voltage.

4. Replace malfunctioning components only with those components provided or approved by Epson; introduction of second-source ICs or other non-approved components may damage the product and void any applicable Epson warranty.

5. The capacitors on the Main Board may be electrically charged right after the power turns off or after driving motors which generates counter electromotive force such as when rotating the PF Roller or when moving the CR Unit. There is a risk to damage the Main Board if the Head FFC is short-circuited with the capacitors on the Main Board electrically charged, therefore, after the power turns off or after motors are driven, leave the printer untouched for approximately 30 seconds to discharge the capacitors before starting disassembly/ reassembly.

6. To prevent the circuit boards from short-circuiting, be careful about the following when handling FFC or cables.



When handling FFC, take care not to let the terminal section of FFC touch metal parts.

 When connecting cables/FFC to the connectors on circuit boards, connect them straight to the connectors to avoid

slant insertion.

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7. In order to protect sensitive microprocessors and circuitry, use static discharge equipment, such as anti-static wrist straps, when accessing internal components.

8. Do not tilt this product immediately after initial ink charge, especially after performing the ink charge several times. Doing so may cause ink to leak from the product because it may take some time for the waste ink pads to completely absorb ink wasted due to the ink charge.

9. Never touch the ink or wasted ink with bare hands. If ink comes into contact with your skin, wash it off with soap and water immediately. If you have a skin irritation, consult a doctor immediately.

10. When disassembling or assembling this product, make sure to wear gloves to avoid injuries from metal parts with sharp edges.

11. Use only recommended tools for disassembling, assembling or adjusting the printer.

12. Observe the specified torque when tightening screws.

13. Be extremely careful not to scratch or contaminate the following parts.

Nozzle plate of the Printhead

  CR Scale  PF Scale  Coated surface of the PF Roller  Gears  Rollers  LCD  Scanner Sensor  Exterior parts

14. Never use oil or grease other than those specified in this manual. Use of different types of oil or grease may damage the component or give bad influence on the printer function.

15. Apply the specified amount of grease described in this manual.

16. Make the specified adjustments when you disassemble the printer.

17. When cleaning this product, follow the procedure described in this manual.

18. When transporting this product after filling the ink in the printhead, pack the printer without removing the ink cartridges in order to prevent the printhead from drying out.

19. Make sure to install antivirus software in the computers used for the service support activities.

20. Keep the virus pattern file of antivirus software up-to-date.

21. When disassembling/reassembling this product, if you find adhesive power of the double-sided tape which secure the parts or FFC is not enough, replace the tape with new one and attach it correctly to the specified points where the parts or FFC should be secured.

22. Unless otherwise specified in this manual, the labels attached on the returned product should be transferred to the corresponding attachment positions on the new one referring to the labels on the returned product.

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About This Manual

This manual, consists of the following chapters, is intended for repair service personnel and includes information necessary for properly performing maintenance and servicing the product.

CHAPTER 1. TROUBLESHOOTING

Describes the step-by-step procedures for the troubleshooting.

CHAPTER 2. DISASSEMBLY / REASSEMBLY

Describes the disassembly/reassembly procedures for main parts/units of the product, and provides the standard operation time for servicing the product.

CHAPTER 3. ADJUSTMENT

Describes the required adjustments for servicing the product.

CHAPTER 4. MAINTENANCE

Describes maintenance items and procedures for servicing the product.

CHAPTER 5. REFURBISHMENT

Describes refurbishing work of the product and its purpose.

CHAPTER 6. APPENDIX

Provides the following additional information for reference:

• Connector Diagram

• Protection for Transportation

Symbols Used in this Manual

Various symbols are used throughout this manual either to provide additional information on a specific topic or to warn of possible danger present during a procedure or an action. Pay attention to all symbols when they are used, and always read explanation thoroughly and follow the instructions.

Indicates an operating or maintenance procedure, practice or condition that, if not strictly observed, could result in serious injury or loss of life.

Indicates an operating or maintenance procedure, practice, or condition that, if not strictly observed, could result in bodily injury, damage or malfunction of equipment.

May indicate an operating or maintenance procedure, practice or condition that is necessary to accomplish a task efficiently. It may also provide additional information that is related to a specific subject, or comment on the results achieved through a previous action.

For Chapter 2 “Disassembly/Reassembly”, symbols other than indicated above are used to show additional information for disassembly/reassembly. For the details on those symbols, see "2.2 Disassembly/Reassembly

Procedures (p26)".

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Revision Status

Revision Date of Issue Description

A April 22, 2011 First Release

B June 22, 2011 Revised Contents

 Preface

 " Safety Precautions (p3) " has been added.

 Chapter 1

 Made change in "1.1.1 Troubleshooting Workflow (p10) ".

 Made change in "1.3.1 Displaying the Fatal Error Code (p14)".

 Made change in "1.3.2 Printer Fatal Error Code (p15) ".

 Made change in "1.3.3 Scanner Fatal Error Code (p18) ".

 Chapter 2

 Made change in "2.1.3 Locations of the Parts/Units (p21) ".

 Made change in "2.1.4 Standard Operation Time for Servicing the Product (p24)".

 Made change in "2.2.1 Disassembly Flowchart (p27) ".

 Caution in " Housing Left/Housing Right (p32) " has been added.

 Made change in " PS Unit (p32) ".

 Made change in " Waste Ink Pad Assy (p32) ".

 Made change in " Panel Housing Lower Assy (SX235W series) (p33) ".

 " Panel Housing Lower Assy (SX440W series) (p33) " has been added.

 " Panel Board w/Touch Panel (SX440W series) (p34) " has been added.

 Made change in " Main Board (p34) ".

 Made change in " LD Roller Assy (1) (p34) ".

 " Paper Guide Front Porous Pad (p35) " has been added.

 Made change in " Paper Guide Lower Porous Pad (p35)".

 Made change in " PF Driven Pulley Assy / PF Timing Belt (p35) ".

 Made change in " Main Frame Assy (p36) ".

 " PF Grounding Spring (p37) " has been added.

 " Wireless LAN Module (SX235W series/SX430W series/SX440W series) (p37)" has

been added.

 Made change in " Main Board (p38) ".

 Made change in " Panel Unit (1) (p38) ".

 Made change in " Panel Unit (2) (p38) ".

 Made change in " Inside the Panel Unit (SX230 series/SX235W series/SX430W series)

(p38)".

 " Inside the Panel Unit (SX440W series only) (p38) " has been added.

 Made change in " Card Slot Board (SX230 series/SX430W series/SX440W series)

(p39)".

 Made change in " Head FFC (2) (p39) ".

 Made change in " PS Unit (p40) ".

 Made change in " PF Motor (p40) ".

 Made change in " Scanner FFC (p40) ".

 Made change in " PF Encoder Sensor (p40) ".

 Chapter 3

 Made change in "3.1 Required Adjustments (p42) ".

 Made change in "3.2.3 Scanner Motor Heat Protection Control (p48) ".

 Made change in "3.3.1 Checking the Platen Gap (p49) ".

 "3.3.2 CR/PF Belt Tension Check (p50) " has been added.

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Revision Date of Issue Description

B June 22, 2011

 Chapter 4

 "4.2 Lubrication Points and Instructions (p54)"

ASP supply status and lubrication status when supplied as ASP has been added for all lubrication points.

 "4-3 Lubrication of the Frame Base (3) (p54) " has been added.

 "4-13 Lubrication of the Scanner Carriage (2) (p57) " has been added.

 "4-15 Lubrication of Scanner Motor, Combination Gear 14.4,10.8 and Combination Gear

13.8,9.66 (p57)" has been added.

 "4-14 Lubrication of the Panel Stand (p57)" has been added.

 Chapter 5

 Made change in "5.1.1 Ink Discharge (p59)".

 Chapter 6

 Made change in "6.2.1 Securing the CR Unit (p62) ".

 "6.2.2 Securing the Paper Support Assy (p63)" has been added.

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Epson Stylus SX230 series / SX235W series / SX430W series / SX440W series Revision B

Chapter 1 Troubleshooting

1.1 Troubleshooting....................................................................................................................................................... 10

1.1.1 Troubleshooting Workflow ............................................................................................................................ 10

1.2 Power-On Sequence ................................................................................................................................................ 12

1.3 Fatal Error Code List ............................................................................................................................................... 14

1.3.1 Displaying the Fatal Error Code..................................................................................................................... 14

1.3.2 Printer Fatal Error Code ................................................................................................................................. 15

1.3.3 Scanner Fatal Error Code ............................................................................................................................... 18

Chapter 2 Disassembly/Reassembly

2.1 Overview ................................................................................................................................................................. 20

2.1.1 Tools ............................................................................................................................................................... 20

2.1.2 Jigs .................................................................................................................................................................. 20

2.1.2.1 Making the Spring Hook Jig.................................................................................................................. 20

2.1.3 Locations of the Parts/Units ........................................................................................................................... 21

2.1.4 Standard Operation Time for Servicing the Product ...................................................................................... 24

2.2 Disassembly/Reassembly Procedures ..................................................................................................................... 26

2.2.1 Disassembly Flowchart................................................................................................................................... 27

2.2.2 Disassembly Flowchart (Printhead/Main Board) ........................................................................................... 31

2.3 Detailed Disassembly/Reassembly Procedure for each Part/Unit........................................................................... 32

2.4 Routing FFCs/cables ............................................................................................................................................... 38

Chapter 3 Adjustment

3.1 Required Adjustments ............................................................................................................................................. 42

3.2 Adjustment Program................................................................................................................................................ 47

3.2.1 Operating Environment .................................................................................................................................. 47

3.2.2 Details of the Adjustment Program ................................................................................................................ 47

3.2.2.1 CR Motor Heat Protection Control / PF Motor Heat Protection Control .............................................. 47

3.2.3 Scanner Motor Heat Protection Control ......................................................................................................... 48

3.3 Mechanism Adjustment / Check ............................................................................................................................. 49

3.3.1 Checking the Platen Gap ................................................................................................................................ 49

3.3.2 CR/PF Belt Tension Check............................................................................................................................. 50

Chapter 4 Maintenance

4.1 Overview ................................................................................................................................................................. 53

4.1.1 Cleaning .......................................................................................................................................................... 53

4.1.2 Lubrication...................................................................................................................................................... 53

4.2 Lubrication Points and Instructions......................................................................................................................... 54

Chapter 5 Refurbishment

5.1 Overview ................................................................................................................................................................. 59

5.1.1 Ink Discharge.................................................................................................................................................. 59

Chapter 6 Appendix

6.1 Connector Diagram ................................................................................................................................................. 61

6.2 Protection for Transportation .................................................................................................................................. 62

6.2.1 Securing the CR Unit...................................................................................................................................... 62

6.2.2 Securing the Paper Support Assy ................................................................................................................... 63

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CHAPTER 1

TROUBLESHOOTING

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Epson Stylus SX230 series / SX235W series / SX430W series / SX440W series Revision B

1.1 Troubleshooting

This section describes the troubleshooting workflow and fatal error information.

In this chapter, the product names are called as follows:

 SX230 series: Epson Stylus TX235/Epson Stylus SX230/Epson ME OFFICE 535  SX235W series:

 SX430W series:

 SX440W series:

1.1.1 Troubleshooting Workflow

The following page describes the troubleshooting workflow. Follow the flow when troubleshooting problems.

Epson Stylus NX230/Epson Stylus TX235W/Epson Stylus SX235W/ Epson Stylus TX230W

Epson Stylus NX330/Epson Stylus TX430W/Epson Stylus SX430W/ Epson Stylus SX435W/Epson ME OFFICE 570W

Epson Stylus NX430/Epson Stylus TX435W/Epson Stylus SX440W/ Epson Stylus SX445W

Troubleshooting Troubleshooting 10

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Epson Stylus SX230 series / SX235W series / SX430W series / SX440W series Revision B

Start

Turn on the power

Does printer turn on the

power?

Yes

Is Power-on sequence

finished without error?

Yes

Standby condition

Print check pattern

Does an error occur

when printing?

Yes

Is printing operation

finished without trouble?

Yes

Copy an image

Is scanning operation

finished without trouble?

Yes

Finish

Major problem without

Scanner failure

[Presumable Cause]

• Contamination of Scanner Glass

• Contamination of Document Pad

• CIS Unit bonding failure

• CIS Unit damage

• Scanner Motor damage

• Insufficient grease

[Major Troubleshooting]

• Scanner Glass cleaning

• Document Pad cleaning

• Document Pad replacement

• CIS Unit replacement

• Scanner Motor replacement

• Lubrication of grease

[Presumable Cause]

• PS Unit damage

• Main Board damage

[Major Troubleshooting]

• PS Unit replacement

• Main Board replacement

error message

No Power

Fatal error

Please refer to

List (p14)"

[Phenomenon]

• Poor printing quality

• Ink stain on paper

•Dot missing

• Paper eject without printing

[Presumable Cause]

• Driver / Panel mis-setting

• Contamination of CR scale

• Contamination of Printhead cover

• Printhead damage

• Ink clogging of Printhead

• Contamination on Cap Unit / Wiper of Ink System Assy

• Ink System Assy damage

• Float of Porous Pad on Paper Guide Front

• Narrower/Wider PG (out of standard)

• PE Sensor Lever damage

• PE Sensor damage

[Major Troubleshooting]

• Driver / Panel re-setting

• CR Scale replacement

• Printhead cover cleaning

• Printhead cleaning

• Ink Cartridge replacement

• Printhead replacement

• Rubber cleaning of Cap Unit

• Ink System Assy replacement

• Porous Pad re-installation

• Printer replacement

• PE Sensor Lever replacement

• PE Sensor replacement (Main Board replacement)

" 1.3 Fatal Error Code

Major problem without error message

Poor Printing

Maintenance error

[Occurrence Condition]

This error occurs when maintenance counter in EEPROM exceeds the specified value.

[Major Occurrence Timing]

• Power-on timing

• Print start timing

• Cleaning timing

• Ink Cartridge replacement timing

[Troubleshooting]

• Porous Pad replacement & Maintenance counter reset

Poor Paper Loading

[Presumable Cause]

• Use of 3rd party media

• Edge guide mis-setting

• Foreign material

• Part come-off

• Contamination of LD Roller or PF roller

[Major Troubleshooting]

• Recommendation of EPSON media

• Edge guide re-setting

• Foreign material removal

• Part re-installation

• Roller replacement

Abnormal Noise

[Presumable Cause]

• Foreign material

• Insufficient grease

•Gear damage

[Major Troubleshooting]

• Foreign material removal

• Lubrication of grease

• Gear replacement

Major problem with error message

Ink End error

[Occurrence Condition]

This error occurs when ink in Ink Cartridge is empty.

[Major Occurrence Timing]

• Power-on timing

• Print start timing

• Cleaning timing

• Ink Cartridge replacement timing

[Troubleshooting]

• Ink Cartridge replacement

Paper Jam error

[Occurrence Condition]

This error occurs when top/ bottom of paper is not detected by PE Sensor in the specified steps of paper loading / ejecting operation correctly.

[Major Occurrence Timing]

• Power-on timing

• Paper loading timing

• Paper eject timing

[Major Troubleshooting]

1 Perform paper eject operation

from operation panel.

• Success Starts paper feeding operation again if printer has print data.

•Fail Occurs paper jam error again.

2 If fail in the above 1, remove

the paper by opening Scanner Unit.

3 Perform paper eject operation

from operation panel again.

• Success Starts paper feeding operation again if printer has print data.

•Fail Occurs paper jam error again.

4 If fail in the above 3, check

foreign material / part comeoff / PE Sensor Lever / PE Sensor / Porous Pad on Paper Guide Front / Main board.

Ink Cartridge error

[Occurrence Condition]

This error occurs when the Ink Cartridge failed.

[Major Occurrence Timing]

• Power-on timing

• Print start timing

• Cleaning timing

• Ink Cartridge replacement timing

[Major Troubleshooting]

• Remove and reinstall Ink Cartridge

• Ink Cartridge replacement

• CSIC Terminal (Holder Board Assy) replacement

• Holder Board Assy replacement

• Head FFC replacement

• Main Board replacement

No Paper error

[Occurrence Condition]

This error occurs when top of paper can not be detected correctly by PE Sensor in the specified steps up to completion of the paper loading operation. (No paper / No loading / large paper skew)

[Major Occurrence Timing]

• Paper loading timing

[Major Troubleshooting]

1 Set paper in ASF and perform

paper feed operation.

2 If the paper stops before

reaching PE Sensor, remove it and check the paper condition.

3 A) If paper is OK, set paper in

ASF and move edge guides to appropriate position, and perform 2 again.

B) If damage in the above 2,

check foreign materials / parts come-off / parts transformation in paper path.

4 If not resolved by 3-A & 3-B,

check foreign material / Part come-off / surface condition of LD Roller or PF Roller / PE Sensor Lever / PE Sensor / Main Board / PF Motor.

No Ink Cartridge error

[Occurrence Condition]

This error occurs when Ink Cartridge is not installed.

[Major Occurrence Timing]

• Power-on timing

[Troubleshooting]

• Ink Cartridge installation

Double Feed error

[Occurrence Condition]

When manual duplex printing is selected using the printer driver, this error occurs if the actual paper length detected by PE Sensor does not match with the paper length specified in the printer driver. (The error occurs when the actual length is longer than the theoretical length specified in the driver.)

[Major Occurrence Timing]

• Paper loading timing

• Paper eject timing

[Troubleshooting]

• PE Sensor Lever replacement

• PE Sensor replacement (Main Board replacement)

• Main Board replacement

[NOTE]

This error may occur in the manual duplex printing if the inverted sheet printed on the first side sticks to the second sheet when the first side printing is complete and the sheet is inverted and set to ASF to print on the other side.

Paper Jam Fatal error

[Occurrence Condition]

This error occurs when CR Unit is blocked by jammed paper.

[Major Occurrence Timing]

• Power-on timing

[Major Troubleshooting]

• Remove jammed paper

[NOTE]

On this product, if CR Unit touches jammed paper, CR Unit moves back in the opposite direction so that customer can remove the paper. However, if CR Unit cannot move in this sequence, this error occurs.

Paper Size Unmatch error

[Occurrence Condition]

This error occurs if the actual paper length detected by PE Sensor does not match with the paper length specified in the printer driver. (The error occurs no matter when the actual length is longer or shorter than the theoretical length specified in the driver.)

[Major Occurrence Timing]

• Paper eject timing

[Troubleshooting]

• PE Sensor Lever replacement

• PE Sensor replacement (Main Board replacement)

• Main Board replacement

*1: If the Hopper of ASF on the returned product touches the LD Roller, the initial ink charge has

not been completed for the product yet.

*2: If the printer can turn on but turns off right away, the protection circuit may cut off the power

due to an error such as a circuit failure.

*3: In case of “Not Trouble Found”, check fatal error code.

 If the reason for the return is evident, first check the phenomenon user

claims recurs, then proceed to the troubleshooting.

 This flowchart is compiled based on the following contents.

• Our experience regarding the quality problem.

• ESK’s repair data.

• Printer Mechanism specification for Epson Stylus SX230 series / SX235W series / SX430W series / SX440W series.

Troubleshooting Troubleshooting Workflow 11

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Epson Stylus SX230 series / SX235W series / SX430W series / SX440W series Revision B

1.2 Power-On Sequence

This section describes the power-on sequences in two conditions. The preconditions are as follows.

 Condition 1: Normal power-on sequence (See Table 1-1.)



Turning on the printer after turning it off without an error.

 Initial ink charge has finished and every cartridge has sufficient ink.  No paper on the paper path.  The Printhead is capped with the Cap Assy.  The CR Unit is normally fixed by the Change Lever.  Maintenance error recovery has never been performed.

Table 1-1. Condition 1: Normal Power-on Sequence

Operation

1. Printhead initialization and fuse inspection

1-1.Initializes the Printhead, and checks for the fuse on the circuit boards in the printer.

2. Checking for waste ink overflow

2-1.Checks the waste ink counter if the waste ink overflow is occurring.

3. Seeking the home position

3-1.The CR Unit moves to the 80-digit side slowly and confirms it touches the Change Lever (CR lock).

CR Unit/PF Roller

movement and

position

3-2.The CR Unit moves to the 0-digit side slowly and confirms it touches the Right Frame.

3-3.After the PE Sensor checks if paper exists, the PF Motor rotates clockwise for one second and releases the CR lock.

3-4.While checking if the CR Unit does not touch the Change Lever (CR lock) or the foreign material, the CR Unit

moves to the 80-digit side slowly until it touches the Left Frame.

3-5.The distance from the position where the CR Unit touched to the Left Frame is regarded as the standard distance

from the origin position, and the home position is fixed. From then on, the CR Unit position is monitored according to the signals from the CR Encoder.

3-6.The CR Unit quickly moves to the ink end sensor detection position on the 0-digit side.

4. Low temperature operation sequence

4-1.The CR Unit moves to the 0-digit side slowly.

4-2.The CR Unit quickly moves back and forth between near the Change Lever and near the Left Frame for two times.

5. Detecting ink cartridge and initializing ink system

5-1.After checking the Ink End Sensor, the CR Unit moves to the ink detection position in the 0-digit side and detects

the ink remaining.

5-2.The CR Unit returns to its home position.

Note 1: The rotation directions of the PF Motor are as follows.

Clockwise: Paper is fed normally Counterclockwise: Paper is fed backward

*2: The conditions of the CR lock are as follows.

Red CR lock is set White CR lock is released

*3: The fatal error occurs if there is a problem such as the fuse blew. *4: Executed when the detected temperature is under 5 *5: The empty suction operation may occur depending on the situation.

C (41oF) by the thermistor on the Printhead.

Troubleshooting Power-On Sequence 12

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Epson Stylus SX230 series / SX235W series / SX430W series / SX440W series Revision B

 Condition 2: Power-on sequence after recovering from a paper jam error (See Table 1-2.)



Turning on the printer after turning it off with a paper jam fatal error.

 There still remains paper on the paper path out of the detecting area of the PE Sensor.  Maintenance error recovery has never been performed.

Table 1-2. Condition 2: Power-on Sequence after Recovering from a Paper Jam Error

Operation

Executes No.1 to No.3 on the normal power-on sequence (Table 1-1).

4. Detecting remaining paper

4-1.5.The CR Unit returns to its home position.

4-2.The CR Unit moves to the 80-digit side and confirms there is no paper.

4-3.The CR Unit quickly returns to its home position, and displays on the LCD or with flashing LEDs that the paper jam

error occurs.

When the user removes the paper and releases the paper jam error by panel operation, the normal power-on sequence from No.1 (Table 1-1) is executed

again.

Note *1: “Paper exists” is detected when the CR Unit touches the paper. When “paper does not exist” is detected, the power-on sequence

of condition 1 (Table 1-1) is executed from No.4.

*2: If the paper jam error cannot be solved after repeating the power-on sequence on condition 2 (

into the paper jam fatal error for the third time.

CR Unit/PF Roller

movement and

position

Table 1-2) twice, the printer turns

 To recover from the maintenance error, the dedicated software that can be downloaded

from the web site which can be accessed from STM3 is required.

 The printer operation related to the maintenance error recovery is as follows.

• When the waste ink counter reaches the threshold value (1) for the first time and the maintenance error occurs, the counter threshold of the maintenance error is changed to threshold value 2 after performing recovery from the maintenance error.

• After the threshold value (2) is enabled, the warning; to notify the possibility of ink leakage out of the printer, is displayed every time the waste ink counter increases by 1%.

• If the waste ink counter reaches the threshold value (2), the maintenance error occurs. Then, the waste ink counter is changed back to the threshold value (1) after recovering from the maintenance error, and the warning is displayed repeatedly according to the increment of the waste ink counter until the maintenance error occurs when the threshold value (2) is reached. (Recovery from the maintenance error can be performed up to the specified number of times.)

Troubleshooting Power-On Sequence 13

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Epson Stylus SX230 series / SX235W series / SX430W series / SX440W series Revision B

Home button OK button Stop button

LCD display

Fatal error code

FATAL CODE:0x02

1.3 Fatal Error Code List

This section describes how to check the fatal error code, description, and the possible causes.

1.3.1 Displaying the Fatal Error Code

The fatal error code is stored in the EEPROM on the Main Board and can be read out using the Adjustment Program. The code can be displayed on the LCD of the control panel by a special panel operation.

 Since SX235W series does not have LCD, use the Adjustment Program to check the fatal

error code.

 Only the printer fatal error code can be displayed by this panel operation.

 For the fatal error codes, descriptions, and their possible causes, see " 1.3.2 Printer Fatal

Error Code (p15)".

The following describes the panel operation for SX230 series, SX430W series and SX440W series to display the fatal error code.

Method of displaying the fatal error code

1. Press the following buttons simultaneously while the fatal error is occurring.

Home button

  Stop button  OK button

Figure 1-1. Displaying the Fatal Error Code (1)

2. Check the displayed fatal error code.

Figure 1-2. Displaying the Fatal Error Code (2)

Troubleshooting Fatal Error Code List 14

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Epson Stylus SX230 series / SX235W series / SX430W series / SX440W series Revision B

1.3.2 Printer Fatal Error Code

This section describes the printer fatal error code and the possible cause for this product.

Table 1-3. Fatal Error List (Printer)

Error type

DC motor error

Error

code

01H CR PID excess load error

02H CR PID excess speed error

03H CR PID reverse error

04H CR PID lock error

08H CR load position reverse error

09H CR load position excess speed error

0AH CR load position excess load error

F1H PF PID excess load error

F2H PF PID excess speed error

Error name Possible cause

• CR Motor failure

• CR Unit drive mechanism overload (paper jam, foreign object, insufficient grease, deformation of the Main Frame)

• Some part may be detached. (Paper Guide Upper Assy, Cap Assy)

• Tooth skip of the CR Timing Belt

• Improper tension of the CR Timing Belt

• Cable disconnection

• Main Board failure (Motor driver failure)

• CR Encoder failure (contaminated/detached scale, Encoder Sensor failure)

• Main Board failure (Motor driver failure)

• CR Encoder failure (contaminated/detached scale, Encoder Sensor failure)

• Some external force is applied to the printer such as stopping the CR Unit during printer operation, vibration or the like.

• Tooth skip of the CR Timing Belt

• Paper jam

• Main Board failure (Motor driver failure)

• CR Encoder failure (contaminated/detached scale, Encoder Sensor failure)

• CR Motor failure

• CR Unit drive mechanism overload (paper jam, foreign object, insufficient grease, deformation of the Main Frame)

• Some part may be detached. (Paper Guide Upper Assy, Cap Assy)

• Cable disconnection

• Main Board failure (Motor driver failure)

• CR Encoder failure (contaminated/detached scale, Encoder Sensor failure)

• Main Board failure (Motor driver failure)

• CR Encoder failure (contaminated/detached scale, Encoder Sensor failure)

• Tooth skip of the CR Timing Belt

• Improper tension of the CR Timing Belt

• Paper jam

• Main Board failure (Motor driver failure)

• CR Motor failure

• CR Unit drive mechanism overload (paper jam, foreign object, Change Lever failure)

• Cable disconnection

• Main Board failure (Motor driver failure)

• PF Motor failure

• PF drive mechanism overload (paper jam, foreign object, insufficient grease, deformation of the Main Frame)

• Tooth skip of the PF Timing Belt

• Improper tension of the PF Timing Belt

• Cable disconnection

• Main Board failure (Motor driver failure)

• PF Encoder failure (contaminated/detached scale, Encoder Sensor failure)

• Tooth skip of the PF Timing Belt

• Improper tension of the PF Timing Belt

• Main Board failure (Motor driver failure)

Troubleshooting Fatal Error Code List 15

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Epson Stylus SX230 series / SX235W series / SX430W series / SX440W series Revision B

Table 1-3. Fatal Error List (Printer)

Error type

DC motor error

Motor drive time error

Printhead system error

Sequence error

Error

code

F3H PF PID reverse error

F4H PF PID lock error

F8H PF load position reverse error

F9H PF load position excess speed error

FAH PF load position excess load error

FCH PF load position error

D1H CR (PID) driving time error • Main Board failure (Firmware failure)

D2H CR (load position) driving time error

D3H PF (PID) driving time error • Main Board failure (Firmware failure)

D4H PF (BS) driving time error

40H Transistor temperature error • Main Board failure

41H X-Hot detect error (pre printing)

42H X-Hot detect error (after flushing)

43H Head temperature error

50H Home position error

56H

Contact error at ink replacement timing (Power-off)

Error name Possible cause

• PF Encoder failure (contaminated/detached scale, Encoder Sensor failure)

• Tooth skip of the PF Timing Belt

• Improper tension of the PF Timing Belt

• Paper jam

• Paper is pulled out from the ASF side when paper is fed

• Main Board failure (Motor driver failure)

• PF Encoder failure (contaminated/detached scale, Encoder Sensor failure)

• PF Motor failure

• PF drive mechanism overload (paper jam, foreign object, insufficient grease, deformation of the Main Frame)

• Cable disconnection

• Main Board failure (Motor driver failure)

• PF Encoder failure (contaminated/detached scale, Encoder Sensor failure)

• Tooth skip of the PF Timing Belt

• Improper tension of the PF Timing Belt

• PF Encoder failure (contaminated/detached scale, Encoder Sensor failure)

• Tooth skip of the PF Timing Belt

• Improper tension of the PF Timing Belt

• Main Board failure (Motor driver failure)

• PF Motor failure

• PF drive mechanism overload (paper jam, foreign object)

• Tooth skip of the PF Timing Belt

• Improper tension of the PF Timing Belt

• Cable disconnection

• PF Encoder failure (contaminated/detached scale, Encoder Sensor failure)

• PF Motor failure

• PF drive mechanism overload (paper jam, foreign object)

• Cable disconnection

• Change Lever failure

• CR Motor failure

• Main Board failure (Motor driver failure)

• Change Lever failure

• CR Motor failure

• Main Board failure (Motor driver failure)

• Printhead failure

• Main Board failure

• Foreign object

• Deformation of the Main Frame

• Change Lever failure

• Paper jam

• Foreign object

• Ink Cartridges are not installed correctly

• Paper jam

Troubleshooting Fatal Error Code List 16

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Epson Stylus SX230 series / SX235W series / SX430W series / SX440W series Revision B

Table 1-3. Fatal Error List (Printer)

Error type

Sequence error

Ink device error

Circuit error 80H Circuit error (include blowout of a fuse) • Main Board failure

Error

code

5BH Insoluble paper jam error

B0H -

CFH

Ink device error

Error name Possible cause

• Foreign object

• Deformation of the Main Frame

• Change Lever failure

• Paper jam

• Ink Cartridge failure

• Holder Board Assy failure (CSIC Terminal failure/CR Contact Module failure)

• Main Board failure

Troubleshooting Fatal Error Code List 17

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Epson Stylus SX230 series / SX235W series / SX430W series / SX440W series Revision B

Scanner Housing Lower

Rack section

1.3.3 Scanner Fatal Error Code

This section describes the scanner fatal error code and the possible cause for this product.

Table 1-4. Fatal Error List (Scanner)

Error code Error name Possible cause

10H Home position detection error

20H LED lightning error

• CIS Module failure

• Scanner Housing Upper failure (home seek pattern

• Scanner Housing Lower failure (the rack section

• Scanner Motor failure

• Insufficient grease

• Foreign object

• FFC disconnection/failure

• Main Board failure

• CIS Module failure

• Foreign object

• Scanner Housing Upper failure (white standard pattern

• Main Board failure

is dirty)

is damaged)

is dirty)

Note *1: The home seek pattern and the white standard pattern are attached on the back of the Scanner Housing Upper near the home

position.

*2: The rack section is the linearly-arranged toothed area on the Scanner Housing Lower. (See Fig. 1-3.)

Figure 1-3. Rack section

Troubleshooting Fatal Error Code List 18

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CHAPTER 2

DISASSEMBLY/REASSEMBLY

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