All rights reserved. Reproduction of any part of this manual in any form whatsoever without SEIKO
EPSON’s express written permission is forbidden.
The contents of this manual are subjects to change without notice.
All efforts have been made to ensure the accuracy of the contents of this manual. However, should any errors
be detected, SEIKO EPSON would greatly appreciate being informed of them.
The above notwithstanding SEIKO EPSON can assume no resoinsibility for any errors in this manual or the
consequence thereof.
Epson and Epson’s ESC/P are registered trademark of Seiko Epson Corporation.
General Notice: Other product names used herein are for identication purpose only and may be trademark of
their respective companies.
+ Copyright 1995 by SEIKO EPSON CORPORATION Nagano, Japan
-i-
PRECAUTIONS
Precautionary notations throughout the text are categorized relative to 1) personal jnjuury and 2) damage to
equipment.
DANGERSignals a precaution which, if ignored, could result in serious or fatal personal injury.
Great caution should be exercised in performing procedures preceded by DANGER
Headings.
WARNINGSignals a precaution which, if ignored, could result in damage to equipment.
The precautionary measures itemized below should always be observed when performing repair/
maintenance procedures.
DANGER
1.ALWAYS DISCONNECT THE PRODUCT FROM THE POWER SOURCE AND PERIPHERAL
DEVICES PERFORMING ANY MAINTENANCE OR REPAIR PROCEDURE.
2.NOWORK SHOULD BE PERFORMED ON THE UNIT BY PERSONS UNFAMILIAR WITH
BASIC SAFETY MEASURES AS DICTATED FOR ALL ELECTRONICS TECHNICIANS IN
THEIR LINE OF WORK.
3.WHEN PERFORMING TESTING AS DCTATED WITHIN THIS MANUAL, DO NOT CONNECT
THE UNIT TO A POWER SOURCE UNTIL INSTRUCTED TO DO SO. WHEN THE POWER
SUPPLY CABLE MUST BE CONNECTED, USE EXTREME CAUTION IN WORKING ON
POWER SUPPLY AND OTHER ELECTRONIC COMPONENTS.
WARNING
1.REPAIRS ON EPSON PRODUCT SHOULD BE PERFORMED ONLY BY AN EPSON CERTIFIED
REPAIR TECHNICIAN.
2.MAKE CERTAIN THATTHE SOURCE VOLTAGES IS THE SAME AS THE RATED VOLTAGE,
LISTED ON THE SERIAL NUMBER/RATING PLATE. IF THE EPSON PRODUCT HAS A
PRIMARY AC RATING DIFFERENT FROM AVAILABLE POWER SOURCE, DO NOT
CONNECT IT TO THE POWER SOURCE.
3.ALWAYS VERIFY THAT THE EPSON PRODUCT HAS BEEN DISCONNECTED FROM THE
POWER SOURCE BEFORE REMOVING OR REPLACING PRINTED CIRCUIT BOARDS
AND/OR INDIVIDUAL CHIPS.
4.IN ORDER TO PROTECT SENSITIVE MICROPROCESSORS AND CIRCUITRY, USE STATIC
DISCHARGE EQUIPMENT,SUCH AS ANTI-STATIC WRIST STRAPS, WHEN ACCESSING
INTERNALCOMPONENTS.
5.REPLACE MALFUNCTIONING COMPONENTS ONLY WITH THOSE COMPONENTS BY THE
MANUFACTURE; INTRODUCTION OF SECOND-SOURCE ICs OR OTHER NONAPPROVED
COMPONENTS MAY DAMAGE THE PRODUCT AND VOID ANY APPLICABLE EPSON
WARRANTY.
-ii-
PREFACE
This manual describes functions, theory of electrical and mechanical operations, maintenance, and repair of
Stylus Color IIs / Stylus 820.
The instructions and procedures included herein are intended for the experience repair technician, and
attention should be given to the precautions on the preceding page. The chapters are organized as follows:
CHAPTER 1. PRODUCT DESCRIPTION
Provides a general product overview, lists specifications, and illustrates the main components of the printer.
CHAPTER 2. OPERATING PRINCIPLES
Describes the theory of printer operation.
CHAPTER 3. DISASSEMBLY AND ASSEMBLY
Includes the step-by-step guide for product disassembly and assembly
CHAPTER 4. ADJUSTMENTS
Includes a step-by-step guide for adjustment.
CHAPTER 5. TROUBLESHOOTING
Provides Epson-approved techniques for adjustment.
CHAPTER 6. MAINTENANCE
Describes preventive maintenance techniques and lists lubricants and adhesives required to service the
equipment.
The Stylus Color IIs printer is a color ink jet dot matrix printer that comes with a 64-nozzle black printhead
and a 60-nozzle CMY color printhead, either of which can be installed in the printer. The Stylus 820 version
of the same printer comes standard with only the 64-nozzle black printhead; however, the CMY color
printhead can be purchased as an optional upgrade. Whenever this manual mentions the Stylus Color IIs, its
descriptions are equally applicable to the Stylus 820. The major printer features are:
❏High-quality color print
-720 dpi printing
-720 dpi printing on plain paper
-720, 360 dpi printing on special coated paper
(Use the monochrome head only with plain paper)
❏High-speed print
-LQ 125 cps (monochrome head)
-LQ 170 cps (CMY head, using one-pass printing)
Note:The CMY head prints 360 dpi printing in three passes.
❏Built-in auto sheet feeder
-Plain paper (Can be installed up to the hopper guide marker.)
-Transparency film (Can be installed up to the hopper guide marker.)
-Glossy paper (1-sheet only)
-Coated paper (Can be installed up to the hopper guide marker.)
-Envelopes (30 sheets)
-Postcards (30 sheets)
❏Built-in I/F
-Parallel I/F only (8-bit parallel: IEEE P1284 mode)
❏Easy setup
-No DIP switches
❏3 scalable fonts and 3 LQ fonts standard
-Roman T, Sans Serif H, Roman, Sans Serif (scalable)
-Roman, Sans Serif, Courier, Prestige, Script (LQ, bitmap)
❏Character tables
-9 character tables (standard version)
-15 character tables (NLSP version)
❏Low running cost
The figure below shows the Stylus Color IIs.
Figure 1-1. Exterior Viewing of Stylus Color IIs(820)
Rev. A1-1
Product DescriptionStylus Color IIs / Stylus 820
1.2 SPECIFICATIONS
This section provides statistics and other detailed information for the printer.
1.2.1 Printing Specifications
Print system:On-demand ink jet system
Nozzle configuration:
64 nozzles (10 × 2+11× 4 standard ): monochrome
60 nozzles (20 × 3 standard): color
120 dpi
120 dpi
360 dpi
#1
#19
#1#1
#2#2#2
#19
#20
#19
#20#20
(Row M)(Row C)(Row Y)
#1
#5
#6
#59
#60
(A)(B)(C)(D)(E)(F)
#4
#61
#64
#2
#62
#3
#63
Figure 1-2. Nozzle Configuration
Printing direction:Bidirectional with logic-seeking
- EPSON Roman10.5 points, 8 ∼ 32 points (in units of 2 points)
- EPSON Sans Serif10.5 points, 8 ∼ 32 points (in units of 2 points)
- EPSON Roman T10.5 points, 8 ∼ 32 points (in units of 2 points)
- EPSON Sans Serif H10.5 points, 8 ∼ 32 points (in units of 2 points)
Control codes:ESC/P 2 and expanded raster graphics codes
Input data buffer:0.5KB or 64KB
Rev. A1-3
LM
PW
RM
PL
BM
TM
Product DescriptionStylus Color IIs / Stylus 820
1.2.2 Paper Handling Specifications
Feeding method:Friction feed paper is fed from the built-in auto sheet feeder (ASF).
Line spacing:1/6 inch feed or programmable in 1/360 inch minimum increments.
Paper path:Cut sheets are fed from the built-in auto sheet feeder (ASF).
Top in and front out.
Feeding speed:102 msec. (at 1/6-inch feed pitch).
1.2.3 Paper Specifications
Table 1-3. Paper Specifications
Cut Sheets
Envelopes
Transparencies
A4LetterLegalNo. 10DL
Width210 mm216 mm216 mm240 mm220 mm
PW
Length297 mm279 mm358 mm104 mm110 mm
PL
LMLeft margin
RMRight margin
TMTop margin
BMBottom margin
3 mm or
more
3 mm or
more
3 mm or
more
14 mm or
more
3 mm or
more
3 mm or
more
3 mm or
more
14 mm or
more
3 mm or
more
3 mm or
more
3 mm or
more
14 mm or
more
3 mm or
more
3 mm or
more
3 mm or
more
14 mm or
more
3 mm or
more
3 mm or
more
3 mm or
more
14 mm or
more
Figure 1-3. Printable Area
1-4Rev. A
Paper In
Paper Out
Manual Feed
Auto Feed
Hopper
Paper Select Lever
Thicker Paper
Thinner Paper
Stylus Color IIs / Stylus 820Product Description
The adjust lever on the upper case must be set to the proper position for the paper
thickness, as shown in Table 1-4.
Table 1-4. Adjust Lever Settings
Lever PositionPaperPaper Thickness
Front
(0 position)
Rear
(+ position)
Also the paper select lever on the upper case must be set to the proper position for
the paper varieties shown in Table 1-5.
Normal position0 mm
Table 1-5. Paper Select Lever Settings
Specifications for the Medium
PF ModeCut Sheets
Thick paper(Rear)NOOK
ASF Feed
Thinner paper (Front)OKNO
Thick paper(Rear)OKOK
Manual Feed
Thinner paper (Front)NONO
Lever Position
0.62 mm
Envelopes
Postcards
Figure 1-4. Paper Select Lever
Note:
Rev. A1-5
“OK” means paper can be used and “NO” means paper cannot.
Product DescriptionStylus Color IIs / Stylus 820
1.2.4 Ink Cartridge Specifications
Table 1-6. Black I/C Specifications
ItemSpecifications
TypeExclusive cartridge
Color and Weight
Ink LifeHigh-quality ink produces 800 thousand characters
Validity2 years (sealed in package) / 6 months (out of package)
Storage
Temperature
Dimensions
Approximately 54 g (internal ink weight is 36 g ± 0.5 g)
❏ –30 to 40° C(−22 ∼ 104° F) (Storage: a month or less at 40° C (104° F))
❏ –20 to 40° C(−15 ∼ 104° F) (Transit: a month or less at 40° C (104° F))
❏ –30 to 60° C(−22 ∼ 140° F) (Transit: 120 hours or less at 60° C (140° F))
30.0 (W) × 58.0 (D) × 38.5 ± 0.3 (H) mm
Table 1-7. Color I/C Specifications
ItemSpecifications
TypeExclusive cartridge
Color and Weight
Ink Life100% solid pattern: A4 — 16 sheets / each color
Validity2 years (sealed in package) / 6 months (out of package)
Storage
Temperature
Approximately 70 g (internal ink weight is 12.8 g ± 0.5 g)
❏ –30 to 40° C(−22 ∼ 104° F) (Storage: a month or less at 40° C (104° F))
❏ –20 to 40° C(−15 ∼ 104° F) (Transit: a month or less at 40° C (104° F))
❏ –30 to 60° C(−22 ∼ 140° F) (Transit: 120 hours or less at 60° C (140° F))
: For printer operation, conditions must be in the range shown in the figure below.
*2
: These conditions are applicable when the printer is in its shipping container.
*3
: Without condensation.
*2
*2, 3
*2
*2
Figure 1-5. Temperature / Humidity Range
Rev. A1-7
Product DescriptionStylus Color IIs / Stylus 820
1.2.7 Reliability
Total print volume:25,000 pages (A4, letter)
Printhead life:500 million dots/nozzle (color and monochrome)
1.2.8 Safety Approvals
Safety standards:120 V version:UL1950 with D3,
CSA C22.2 # 950 with D3
220-240 V version:EN 60950 (TÜV, SEMKO, DEMKO,
NEMKO, SETI)
Radio frequency interference (RFI):120 V version:FCC Part 15 Subpart B Class B
220-240 V version:Vfg.243 (VDE0878 part 3, part 30)
EN55022 (CISPR PUB. 22) class B
CSA C108.8
1.2.9 Acoustic Noise
Level:Approximately 45 dB (A) (Per ISO 7779)
1.2.10 Physical Specifications
Dimensions (W × D × H):396.7 mm (W) × 205.6 mm (D) × 144.0 mm (H)
Weight:About 3.9 kg (8.6 lb.), excluding head and ink cartridge
1-8Rev. A
Stylus Color IIs / Stylus 820Product Description
1.3 INTERFACE SPECIFICATIONS
The Stylus Color IIs is standard-equipped with an 8-bit parallel and serial interface.
1.3.1 Parallel Interface Specifications
Data format:8-bit parallel
Synchronization:By
Handshaking:By BUSY and
Signal level:TTL compatible level
Adaptable connector:36-pin 57-30360 (Amphenol) or equivalent
STROBE pulse synchronization
ACKNLG signals
BUSY
ACKNLG
5 µsec (min.)
DATA
STROBE
0.5 µsec (min.)
0.5 µsec (min.)
0.5 µsec (min.)
Figure 1-6. Data Transmission Timing
Data transmission timing:See Figure 1-6.
0 µsec(min.)
Note:
The Busy signal is active (HIGH) under the following conditions:
The
The PE signal is active (HIGH) under the following conditions:
Transition time (rise time and fall time) of every input signal must be less than 0.2 µs.
❏ During data reception (See Figure 1-6.)
❏ When the input buffer is full
❏ When the
❏ During initialization
❏ When the
❏ During the self-test mode
❏ During the demonstration mode
❏ During the default setting mode
❏ When a fatal error occurs
ERROR signal is active (LOW) under the following conditions:
❏ When a paper-out error occurs
❏ When a no ink cartridge error occurs
❏ When a fatal error occurs
❏ When a paper-out error occurs
❏ When a fatal error occurs
INIT input signal is active
ERROR or PE signal is active
Rev. A1-9
Product DescriptionStylus Color IIs / Stylus 820
Table 1-10 shows the connector pin assignments and signal functions of the 8-bit parallel interface.
Table 1-10. Signal and Connector Pin Assignments for Parallel Interface
Pin No.Signal NameI/O*Description
STROBE pulse is used to read data from the host
The
1
2-9DATA 1-8I
10
11BUSYO
STROBEI
ACKNLGO
computer. The pulse width must be 0.5 µs or more. Normally,
it is HIGH, and data is latched with the rising edge of this
signal.
DATA 1-8 are parallel data bits. When one of these signals is
HIGH, the data bit is 1; when LOW, the data bit is 0. The
most significant bit (MSB) is DATA 8. The signal state must
be maintained for 0.5 µs on either side of the
signal’s active edge.
ACKNLG is an acknowledge pulse with a width of
approximately 10 µs. This signal goes LOW upon the
completion of data reception to indicate that the printer is
ready to receive further data.
The BUSY signal informs the host computer of the printer’s
status. When this signal is HIGH, the printer cannot accept
any more data.
STROBE
12PEO
13SLCTO
14
31
32
35+5 V—
17CHASSIS—Chassis ground.
16GND—Signal ground.
19-30———
33,36——Not used.
15,18,34———
AFXTI
INITI
ERRORO
This signal indicates whether paper is available in the printer
or not. A HIGH level indicates no paper.
Pulled up to +5 V through a 1.0 KΩ resistor in the printer.
If this signal is set to LOW, the printer automatically performs
one line feed upon receipt of a CR (carriage return) code. The
status of this signal is checked only at power on and
initialization.
If this signal goes LOW, the printer is initialized. The pulse
width of this signal must be 50 µs or more.
This signal goes LOW if the printer has a fatal error or runs
out of paper.
Pulled up to +5 V through 1.0 KΩ resistor in the printer.
*The I/O column indicates the direction of the signal as viewed from the printer.
1-10Rev. A
Stylus Color IIs / Stylus 820Product Description
1.4 OPERATIONS
This section describes the basic operations of the printer.
1.4.1 Control Panel
The control panel for this printer has 3 non-lock-type push buttons, and 5 LED indicators for easy operation
of the various printer functions.
Power
Error
Condensed
Economy
Alt
Load / Eject
Figure 1-7. Control Panel Appearance
1.4.2 Panel Operation and Built-in Function
You can activate the following modes by doing the procedure in table 1-11 and 1-12.
Table 1-11. Panel Operation
Button
^
^
Operations
Single Button OperationsCombined with Alt Button
Pressed and releasedHeld down 3 secondsPressed and released
+
Pause
Cleaning
Alt
Load/Eject
Pause
Rev. A1-11
No function
Load/Eject
Pause
I/C or head unit
replacement
No functionEconomy/Condensed
ResetCleaning
———
Product DescriptionStylus Color IIs / Stylus 820
Table 1-12. Built-in Functions on the Panel
Button
Alt
Load/Eject
Pause
Alt + Load/Eject
Load/Eject + Pause
Pause + Alt
Pause + Load/Eject + Pause
Other combinations
Table 1-13. Button Operations in Default Setting Mode
Button
Alt
Pause
Function
Demonstration printing
Self-test
Default setting mode (with printing)
Non-smear printing
Data dump mode (Hex mode)
Default setting mode (without printing)
Reset to the default settings
Not available
Function
Move to the next item or menu
Set item
1-12Rev. A
Stylus Color IIs / Stylus 820Product Description
Indicators
Power
Error
Condensed
Economy
Pause
LED combinationsSee Table 1-14.
On when printer is on. Blinks during power on and off.
On when printer encounters an error, such as ink end, paper out, paper
jam, etc.
On when printer is in the condensed mode (50% or 80%).
On when printer is in the economy mode.
On when printer is paused.
Table 1-14. Error Indications
Printer Status
^
Pause
Economy
Condensed
Panel reset accepted
Ink low (printable)
Ink out (unprintable)
Power
On
On
On
On
OnBlinks
On
Indicators+
ErrorCondensedEconomyPause
———On
——On—
OnOn——
BlinksOnOnOn
(rapidly)
On——On
———
Paper out
Paper jam
Head, I/C replacement
Head, I/C not installed
(in replacement mode)
Head, I/C not installed
Carriage control error
Maintenance request
The printer can save some printer setting parameters that define its functions at initialization. You can
change these parameters using the printer’s default setting mode.
1.4.3.1 Default Setting Items
You can use default setting mode to change settings listed in the table below. Activate default-setting mode
by holding down the
turning on the printer.
Pause
or the
Pause
and
Alt
buttons (for default setting mode without printing) while
Table 1-15. Default Setting Items
Item
Character Tables
^
^
^
^
^
Typestyles
Selections
Standard Version+
Italic USA
Italic France
Italic Germany
Italic UK
Italic Denmark
Italic Sweden
NLSP Version+
Italic USA
Italic France
Italic Germany
Italic UK
Italic Denmark
Italic Sweden
Italic Italy
Italic Spain
The printer can detect various errors and indicate them with LEDs. Refer to Table 1-14.
1.4.5 Printer Initialization
There are three initialization methods: hardware initialization, software initialization, and panel
initialization.
1.4.5.1 Hardware Initialization
Hardware initialization is performed by:
-Turning on the printer.
-Sending the parallel interface the
(If the
INIT signal is active when the printer is turned on, hardware initialization is started when the INIT
signal becomes inactive.)
When hardware initialization is performed:
-The printer mechanism is initialized.
-Input data buffer is cleared.
-Downloaded character definitions are cleared.
-Print buffer is cleared.
-Default values are set.
INIT signal.
1.4.5.2 Software Initialization
Software initialization is performed upon receipt of the control code ESC @.
When software initialization is performed:
-The print buffer is cleared.
-Default values are set.
1.4.5.3 Panel Initialization
Panel initialization is performed by holding down the Alt button for 3 seconds.
When the panel initialization is performed:
-The input data buffer is cleared.
-The print buffer is cleared.
-Default values are set.
1-18Rev. A
CN1
CN2
CN3
CN4
CN5
CN6
CN7
CN8
SW3SW2SW1
CPU M3772051 (IC2)
E05B08 (IC1)
4M or 8M Bit PROM (IC3)
1M Bit PSRAM (IC4)
8M Bit CG-ROM (IC5)
Stylus Color IIs / Stylus 820Product Description
1.5 MAIN COMPONENTS
The main components of the Stylus Color IIs are:
❏Printer mechanism (M-4C10)
❏Main control board (C160 MAIN Board)
❏Power supply unit (C160 PSB/PSE Board)
❏Control panel board (C160 I/F Board)
❏Housing
1.5.1 Main Control Board (C160 MAIN Board)
The main control board (C160 MAIN Board) consists of an M37720 16-bit CPU, E05B08 gate array, a
program ROM (4M), a PS-RAM (1M), a mask ROM (4M or 8M: If a 4M-bit program ROM is mounted on
the board, an 8M-bit CG-ROM is mounted in location IC5, and if an 8M-bit program ROM is mounted on
the board, there is no CG-ROM in location IC5.) and a 1K EEPROM. The reset IC (M51955 and PST 592)
is equipped with both a logic system and a power system.
Note:
During servicing, when you replace the program ROM, always install an 8M-bit program ROM
regardless of the components mounted on that particular board. When you do this, the
CG-ROM in location IC5 is ignored.
Rev. A1-19
Figure 1-8. C160 Main Control Board Component Layout
CN1
CN2
JAPAN version only (Serial I/F)
Product DescriptionStylus Color IIs / Stylus 820
1.5.2 Power Supply Board (C160 PSB/PSE Board)
The power supply board (C160 PSB/PSE Board) consists of an RCC switching regulator circuit. This
board does not have a power switch connected to the secondary circuit like the Stylus Color series. Thus, if
the printer is turned off, it cannot continue to operate in order to perform the head capping operation.
Q1 (FET)
C11
Power SW
Trans (T1)
Figure 1-9. C160 PSB/PSE Board Component Layout
1.5.3 Interface Board (C160 I/F Board)
Filter (L1)
CN2
Photo Coupler (PC1)
Photo Coupler (PC2)
Fuse (F1)
CN1
Choke Cil (C1)
There is an exclusive interface board to receive/transmit print data between the host computer and printer.
Figure 1-10. C160 I/F Board Component Layout
1-20Rev. A
Upper Case
Eject Paper Stacker
M4C10 Mechanism Space
Waste Ink Drain Tank
Stylus Color IIs / Stylus 820Product Description
1.5.4 Printer Mechanism (M-4C10)
The M-4C10 printer mechanism is equipped with a replaceable 64-nozzle black printhead and 60-nozzle
color (CMY) printhead, and it can print at a high resolution (720 dpi) using the special coated paper.
Figure 1-11. M-4C10 Printer Mechanism
1.5.5 Housing
The Stylus Color IIs housing consists of the printer cover, upper case, and lower case. Attached to the
housing are the front paper support and ejected paper support with paper separator.
Figure 1-12. Housing Component Layout
Rev. A1-21
Chapter 2 Operating Principles
Table of Contents
2.1 OVERVIEW2-1
2.2 OPERATING PRINCIPLES OF THE PRINTER MECHANISM2-1