Epson Stylus CX9400Fax, Stylus CX9475Fax User Guide

Product Parts

Epson Stylus CX9400Fax Series
Paper support
Memory card slots
Automatic document feeder
Output tray and extension
Document cover
Scanner glass
Control panel
Display screen
USB connector for digital camera
Fax line and
Power inlet (for power cable)
phone jack
USB connector for computer

Accessories

You can purchase genuine Epson® ink and paper at Epson Supplies Central at www.epson.com/ink3 (U.S. sales) or www.epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766).

Ink Cartridges

Use the following part numbers when you order or purchase new ink cartridges:
Ink color Part number
Black 69 or 68 (High Capacity)
Cyan 69
Magenta 69
Yellow 69
SM
Scanner
Ink cartridge holder (in home position)
Note:
We recommend that you use genuine Epson cartridges and do not refill them. The use of other products may affect your print quality and could result in printer damage.
Yields vary considerably based on images printed, print settings, paper type, frequency of use, and temperature. For print quality, a small amount of ink remains in the cartridge after the “replace cartridge” indicator comes on.
For best printing results, use up a cartridge within six months of opening the package.
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Epson Stylus CX9400Fax Series

Epson Media

Paper name Size Part number Sheet count
Epson Bright White Paper Letter (8.5 × 11 inches) S041586 500
Epson Premium Presentation Paper Matte Borderless 8 × 10 inches S041467 50
Letter (8.5 × 11 inches) S041257
S042180
Epson Premium Presentation Paper Matte Double-sided Letter (8.5 × 11 inches) S041568 50
Epson Presentation Paper Matte Letter (8.5 x 11 inches) S041062 100
Legal (8.5 x 14 inches) S041067 100
Epson Ultra Premium Photo Paper Glossy Borderless 4 × 6 inches S041934
S042181 S042174
Borderless 5 × 7 inches S041945 20
Borderless 8 × 10 inches S041946 20
Letter (8.5 × 11 inches) S041935
S042175 S042182
Epson Premium Photo Paper Glossy Borderless 4 × 6 inches S041808
S041727
Borderless 5 × 7 inches S041464 20
Borderless 8 × 10 inches S041465 20
Letter (8.5 × 11 inches) S041286
S042183 S041667
Epson Premium Photo Paper Semi-gloss Borderless 4 × 6 inches S041982 40
Letter (8.5 × 11 inches) S041331 20
Epson Photo Paper Glossy Borderless 4 × 6 inches S041809
S042038
Letter (8.5 × 11 inches) S041141
S041649 S041271
Epson Photo Quality Self-adhesive Sheets A4 (8.3 × 11.7 inches) S041106 10
Epson Iron-on Cool Peel Transfer Paper Letter (8.5 x 11 inches) S041153 10
50 100
50 60 100
20 25 50
40 100
20 25 50
50 100
20 50 100
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Epson Stylus CX9400Fax Series

Product Specifications

Printing

Paper path Sheet feeder, top entry
Sheet feeder capacity Approx. 120 sheets at 17 lb (75 g/m

Scanning

Scanner type Flatbed color
Photoelectric device CIS
Effective pixels 10,200 × 14,040 pixels at 1200 dpi
Document size
Maximum: 8.5×11.7inches (216×297mm) Scanner glass: US letter or A4 size Automatic Document Feeder: US letter size, legal size, or A4
Scanning resolution 1200 dpi (main scan)
2400 dpi (sub scan)
Output resolution 50 to 4800, 7200, and 9600 dpi
(50 to 4800 dpi in 1 dpi increments)
Image data 16 bits per pixel per color internal
8 bits per pixel per color external (maximum)
Light source RGB three color LED
Envelopes
Size No. 10 (4.1 × 9.5 inches)
Paper type Plain bond paper
Weight 20 lb (75 g/m
2
)
Printable area
2
) to 24 lb (90 g/m2)
Single sheets
Top
Left Right
Bottom
Borderless printingSheets with borders
Top, Left, Right, and Bottom margins: 0.12 inch (3 mm) minimum
Note:
When printing borderless, quality may decline in the expanded printable area.
Envelopes
TopLeft

Paper

Use paper under normal conditions: Temperature: 59 to 77 °F (15 to 25 °C) Humidity: 40 to 60% RH
Note:
Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot guarantee the quality of any non-Epson brand or type of paper. Always test a sample of paper before purchasing large quantities or printing large jobs.
Single-sheets
Size A4 (8.3 × 11.7 inches)
A6 (4.1 × 5.8 inches) Letter (8.5 × 11 inches) Legal (8.5 × 14 inches) 4 × 6 inches 5 × 7 inches 8 × 10 inches
Paper types Plain paper
Special papers distributed by Epson
Thickness 0.003 to 0.004 inch (0.08 to 0.11 mm)
Weight 17 lb (64 g/m
2
) to 24 lb (90 g/m2)
RightBottom
Left margin: 0.12 inch (3 mm) minimum Bottom and top margins: 0.20 inch (5 mm) minimum Right margin: 0.78 inch (20 mm)

Size and Weight

Size
Stored: Width: 18.1 inches (460 mm)
Depth: 16.1 inches (410 mm) Height: 9.3 inches (236 mm)
Printing: Width: 18.1 inches (460 mm)
Depth: 18.5 inches (469 mm) Height: 10.6 inches (269 mm)
Weight 16.8 lb (7.6 kg)
(without the ink cartridges or power cable)
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Epson Stylus CX9400Fax Series

Ink Cartridges

Color Cyan, Magenta, Yellow, Black
Cartridge life
Opened package: Within 6 months
Unopened package: Do not use if the date on the package
has expired
Storage temperature
–4 to 104 °F (–20 to 40 °C) 1 month at 104 °F (40 °C) Ink freezes at 3.2 °F (–16 °C) Ink thaws and is usable after 3 hours at 77 °F (25 °C)

Memory Cards

Compatible memory cards CompactFlash
Microdrive
SD SDHC miniSD™* miniSDHC* microSD* microSDHC* MultiMediaCard Memory Stick Memory Stick Duo™* Memory Stick PRO Memory Stick PRO Duo™* Memory Stick Micro* MagicGate MagicGate Memory Stick Duo xD-Picture Card xD-Picture Card Type H xD-Picture Card Type M
* Requires adapter
Memory card format DCF (Design rule for Camera File
system) version 1.0 or 2.0 compliant
All card types standard version compliant
Voltage requirements 3.3 V; maximum current is 500 mA
Photo data specifications
File format: JPEG with the Exif Version 2.21
standard
Image size: 80 × 80 pixels to 9200 × 9200 pixels
Number of files: Up to 999
Memory Stick
®
*

Electrical

Power supply rating 100 to 120 V
Input voltage range 90 to 132 V
Rated frequency range 50 to 60 Hz
Input frequency range 49.5 to 60.5 Hz
Rated current 0.5 A
Power consumption
Copying: 13 W
Low power: 4.0 W
Sleep mode: 3.0 W
Power off mode: 0.2 W

Environmental

Temperature
Operation: 50 to 95 °F (10 to 35 °C)
Storage: –4 to 104 °F (–20 to 40 °C)
1 month at 104 °F (40 °C)
Humidity (without condensation)
Operation: 20 to 80% RH
Storage: 5 to 85% RH

Standards

Safety UL60950-1
CAN/CSA C22.2 No. 60950-1
EMC FCC part 15 Subpart B class B
CAN/CSA-CEI/IEC CISPR 22
Class B

Interfaces

USB ports One USB 2.0 Hi-Speed (Device Class
for computers); Type B port
One USB 2.0 Hi-Speed (for PictBridge
compliant devices)
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Epson Stylus CX9400Fax Series

Loading Paper

You can load the following number of plain paper and Epson special media sheets:
Paper type
Plain paper Approximately
Epson Presentation Paper Matte 100 sheets
Epson Bright White Paper 80 sheets
Epson Photo Paper Glossy Epson Premium Photo Paper Glossy Epson Ultra Premium Photo Paper Glossy Epson Ultra Premium Photo Paper Luster Epson Premium Photo Paper Semi-gloss Epson Premium Presentation Paper Matte
Epson Premium Presentation Paper Matte
Double-sided Epson Photo Quality Self-adhesive Sheets Epson Iron-on Cool Peel Transfer Paper
Load up to this many sheets
120 sheets of 20 lb paper or a stack no more than 1/2 inch (12 mm) thick
20 sheets
1 sheet
3. Insert the paper, glossy or printable side up, short edge first, against the right side and beneath the tab.
Letter size
Photo size
Always load paper short edge first, even for landscape printing. Load letterhead or pre-printed paper top edge first.
4. Slide the edge guide against the paper.
Follow these steps to load paper:
1. Open the paper support and extend the output tray.
2. Flip the feeder guard forward. Squeeze the edge guide and slide it left.
For details on paper and instructions for loading envelopes, see the on-screen User’s Guide.
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Epson Stylus CX9400Fax Series

Placing an Original on the Scanner Glass

You can place two photos or a document up to letter-size on the scanner glass to make color or black and white copies.
1. Open the document cover and place your original face­down on the scanner glass, with the top against the back left corner.
If you’re scanning or copying 3 × 5- or 4 × 6-inch photos, you can place up to two at a time on the scanner glass. Place them at least 1/4 inch (5 mm) apart.
2. Move the edge guides aside.
3. Insert the originals face-up.
4. Slide the edge guides against the originals.
1/4 inch (5 mm)
1/4 inch (5 mm)
2. Close the cover gently so you don’t move the original(s).

Using the Automatic Document Feeder

You can place up to 30 letter-size sheets or 10 legal-size sheets in the Automatic Document Feeder.
1. Tap the originals on a flat surface to even the edges.
When paper is loaded in the Automatic Document Feeder in Copy or Fax mode, the ADF icon appears on the display:
Note:
When you use the Copy function, letter-size paper is automatically selected for your printed copies. If you copy a legal-size document, the image will be cropped to fit letter-size paper.
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Epson Stylus CX9400Fax Series

Copying a Document or Photo

You can copy documents or photos in color or black and white on your Epson Stylus CX9400Fax Series. You can also make quick draft copies.
You can copy documents onto letter-size (or A4) plain
paper or Epson special paper just like you would on a copy machine. If you use the Automatic Document Feeder, you can copy up to 30 sheets at a time onto letter-size plain paper.
You can copy a photo onto 4 × 6-inch, 5 × 7-inch, or letter-
size Epson special paper for instant photo reprints.
Note:
Copies may not be exactly the same size as your original document.
1. Turn on the CX9400Fax Series.
2. Place your original document(s) or photo(s) on the scanner glass or in the Automatic Document Feeder.
3. For letter-size documents, load letter-size (or A4) plain paper, Epson Bright White Paper, or Epson Presentation Paper Matte.
For photos, load 4 × 6-inch, 5 × 7-inch, 8 × 10-inch or letter-size Epson photo paper in the sheet feeder.
Note:
Load only the recommended number of sheets.
4. Press the Copy button to enter copy mode.
8. To change any of the print settings displayed on the screen, press
Menu and select your settings.
To adjust the copy size, select
Actual (to select a percentage using + or ) or Auto Fit Page (to automatically size the image to fit your paper).
To change the paper type, select
choose the type of paper you loaded.
Paper type Paper Type setting
Plain paper Plain Paper
Epson Bright White Paper
Epson Presentation Paper Matte
Epson Premium Presentation Paper Matte Matte
Epson Premium Photo Paper Glossy Prem. Glossy
Epson Premium Photo Paper Semi-gloss
Epson Ultra Premium Photo Paper Glossy Ultra Glossy
Epson Photo Paper Glossy Photo Paper
To change the paper size, select
the size of paper you loaded.
Note:
Paper Size options depend on the Paper Type setting you choose.
Zoom and choose either
Paper Type and
Paper Size and choose
5. To print more than 1 copy, press
+ or – to select the
number (up to 99).
6. Press or to select
Color or B&W copies.
7. Press then to change the layout, if necessary.
Select
With Border to leave a small margin around the
image or select
Borderless to expand the image all the way
to the edge of the paper (slight cropping may occur).
Note:
Layout must be set to With Border to select Plain Paper.
To change the copy quality for plain paper only, select
Quality and choose Standard, Best, or Draft.
To adjust the darkness or lightness of the copy, select
Density and choose a higher (darker) or lower (lighter)
setting.
To adjust the amount of image expansion when
printing borderless photos, select choose
Standard, Min, or Mid.
Note:
You may see white borders on your printed photo if you use the
Min setting.
Expansion and
9. After you finish selecting your settings, press OK.
10. Press
(To cancel copying, press
Start to begin copying.
Stop/Clear Settings.)
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Epson Stylus CX9400Fax Series

Restoring, Cropping, and Copying Photos

You can copy one or two photos onto 4 × 6-inch, 5 × 7-inch, 8 × 10-inch, or letter-size photo paper for instant photo reprints. You can also restore colors in faded photos, print with or without borders, convert photos to black and white, and crop your photos.
1. Place one or two photos on the scanner glass at least 1/4 inch (5 mm) apart.
2. Load 4 × 6-inch, 5 × 7-inch, or letter-size Epson photo paper in the sheet feeder.
3. Press the
4. Press
5. To turn on photos as you copy, press r and select not faded, do not turn on
6. Press
7. Press
4×6/5×7/Restore button.
OK.
Color Restoration to restore colors in faded
On. (If your photo is
Color Restoration.)
OK.
OK to prescan your photos. You see these settings:
10. After you finish cropping, press
OK.
11. To change any of the print settings displayed on the screen, press
Menu and select your settings.
Select
Paper Type and choose the type of paper you
loaded.
Paper Type Paper Type setting
Epson Premium Photo Paper Glossy Epson Premium Photo Paper Semi-gloss
Epson Ultra Premium Photo Paper
Glossy
Epson Photo Paper Glossy Photo Paper
Epson Premium Presentation Paper
Matte
Select
Paper Size and choose the size of paper you
Prem. Glossy
Ultra Glossy
Matte
loaded.
Note:
Availability of Paper Size options depends on the Paper Type setting you choose.
To print without borders, select Layout and then select
Borderless. Or select With Border to print with white
margins at the edges of your photos.
8. Press l or r to view your photos. To print more than 1
copy of a photo, press + or – to select the number.
9. If you want to crop a photo and enlarge the resulting image area to fit onto your paper, press
To resize the image area, press
Display/Crop.
+ or –.
To move the image area, use the arrow buttons.
To check the zoomed image, press
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OK.
To adjust the amount of image expansion when
printing borderless photos, select choose
Standard, Min, or Mid.
Note:
You may see white borders on your printed photo if you use the
Min setting.
Expansion and
Press OK when you’re done selecting settings.
12. When you’re ready to copy, press x copying, press y
Note:
When you scan with your computer, you can use additional options to transform faded, dusty, or badly exposed photos into ones with true­to-life color and sharpness. See the on-screen User’s Guide for details.
Stop/Clear Settings.)
Start. (To cancel
Epson Stylus CX9400Fax Series

Faxing a Document or Photo

Your Epson Stylus CX9400Fax Series lets you send faxes by entering fax numbers or selecting entries from a speed dial list. Using the Automatic Document Feeder, you can fax up to 30 pages at a time.
See the sections below to:
Connect a phone or answering machine
Set up fax features
Send a fax
Receive a fax (page 10)
For more information on faxing and fax settings, see the on­screen User’s Guide.

Connecting a Phone or Answering Machine

1. Connect the phone cable from the wall jack to the LINE port on the back of the Epson Stylus CX9400Fax Series.
Note:
If you’re connecting the Epson Stylus CX9400Fax Series to a DSL phone line, you must plug a DSL filter into the wall jack or you won’t be able to use the fax or telephone equipment as described below. Contact your DSL provider for the necessary filter.
4. Select
5. Select the number of rings, then press
Rings to Answer, then press r.
OK. Select more than
the number of rings needed for the answering machine to pick up.
When you receive a call, if the other party is a fax and you pick up the phone or the answering machine answers, the Epson Stylus CX9400Fax Series automatically begins receiving the transmission. If the other party is a caller, the phone can be used as normal or a message can be left on the answering machine.

Setting Up Fax Features

Before sending or receiving faxes, you may want to create a fax header, select your fax preferences, and set up a speed dial list of frequently used fax numbers. See the on-screen User’s Guide for instructions.

Sending a Fax

You can send a fax by manually entering a fax number, redialing the previous fax number, or selecting an entry from your speed dial list (see the on-screen User’s Guide).
1. Place your original(s) for faxing (see page 6).
2. Press the
3. Do one of the following to dial the fax number:
Fax button.
LINE port EXT. port
2. To use a telephone or answering machine, you need a second phone cable. Connect one end of the cable to the telephone or answering machine, and connect the other end to the
EXT. port on the back of the Epson Stylus
CX9400Fax Series (or to another wall jack on the same line).
If your answering machine is set to pick up on the fourth ring, you should set the Epson Stylus CX9400Fax Series to pick up on the fifth ring or later:
1. Press
2. Select
3. Select
Setup.
Fax Settings, then press OK.
Communication, then press OK.
Enter the fax number
manually using the numeric keypad. You can enter up to 64 digits.
If you’ve connected a
telephone to the Epson Stylus CX9400Fax Series, dial the number from the phone. You see the screen at right. Select press
Send, then
OK. Keep the phone
off the hook until you’re done transmitting the fax.
Press
Speed Dial/
Backspace
and select or type the number of the speed dial entry you want to use. Then press
OK.
Redial the last fax number you used by pressing
Redial/Pause. The number is displayed on the screen.
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Epson Stylus CX9400Fax Series
4. Press and then select
Note:
If the recipient’s fax machine prints only in black and white, your fax is automatically sent in black and white even if you selected color.
Color or B&W.
5. Press Menu, if necessary, to adjust any of the following settings:
Resolution to increase the scanning resolution of a
faxed document
Contrast to change the contrast of the faxed document
Fax Delay to specify a different time to send your fax.
(You cannot send another fax until the delayed fax has been sent or cancelled.)
Fax Mode to select Polling mode to receive a fax from
another fax machine to which you have dialed (such as a fax information service). Change the setting back to
Sending when you’re finished.
Press
OK when you’re done selecting settings.
6. Press
OK, if desired, to see a summary of your fax
transmission settings.
7. Press x
y
Start to send your fax. (To cancel faxing, press
Stop/Clear Settings.)
After your original(s) are scanned, you see this screen:

Receiving Faxes

Before receiving faxes, make sure you load plain paper and select the you’ve loaded. If the incoming fax pages are larger than the paper size you loaded, the fax size is reduced to fit or printed on multiple pages, depending on the setting you select.
If you run out of paper during printing, you see the error message button to continue.
To receive faxes automatically, make sure the light is turned on. To turn it on, press the
Answer/Space
To receive faxes manually, turn off the and follow these steps:
1. When your telephone rings, lift the phone off the hook.
Paper Size setting that matches the size of paper
Automatic Reduction
Paper out. Load more paper and press the x Start
Auto Answer
Auto
button.
Auto Answer light
Auto Answer light
You see this screen:
8. If you need to fax additional pages, press
OK. Place your
original(s) on the scanner glass or in the Automatic Document Feeder, then press
If you do not need to fax another page, press
OK to continue.
Back. The
printer dials the fax number and faxes your document.
Note:
If the fax number is busy, you see a redialing message and the CX9400Fax Series redials after one minute. To redial immediately, press Redial/Pause.
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2. Press r to select
3. If you want to receive the fax, press the x
Receive, then press OK.
Start button.
4. After all the pages are received, you see the screen shown above. Replace the phone on the hook.
Epson Stylus CX9400Fax Series

Printing From a Memory Card

The Epson Stylus CX9400Fax Series lets you print photos directly from your digital camera’s memory card. Once your card is inserted, you can also print photos using an index sheet or your camera’s DPOF settings, or transfer files to and from the card. You can also print by connecting your camera directly. The instructions below explain how to insert a memory card and select photos to print. See the on-screen User’s Guide for more information.

Inserting Your Camera’s Memory Card

1. Insert the card into the correct slot, as shown. Insert just one card at a time. The memory card access light flashes, then stays on.
Left slot Right slot
2. To remove the card, make sure the memory card access light is not flashing, then pull the card straight out of its slot.
Caution:
Do not remove the card or turn off the Epson Stylus CX9400Fax Series while the memory card access light is flashing; you may lose data on the card.

Selecting Photos From the Screen

You can select individual photos for printing as you view them on the display screen.
1. Load Epson photo paper.
2. Press the You see this screen:
3. Select then press
4. Press l or r to move through your photos and display the one you want to print.
5. Press + to select the number of copies you want of that photo.
6. To crop the photo, press the
Display/Crop button.
Memory Card button.
View and Print Photos,
OK.
Memory card access light
SD SDHC miniSD* miniSDHC* microSD* microSDHC* MultiMediaCard Memory Stick Memory Stick Duo* Memory Stick PRO Memory Stick PRO Duo* MagicGate Memory Stick MagicGate Memory Stick Duo* xD-Picture Card xD-Picture Card Type H xD-Picture Card Type M
* Adapter required
CompactFlash Microdrive
The image files on your card must meet these requirements:
File format JPEG with the Exif version 2.21 standard
Image size 80 × 80 pixels to 9200 × 9200 pixels
Number of files Up to 999
To resize the image area,
press
+ or –.
To move the image area, use
the arrow buttons.
To rotate the image area, press
Menu to toggle between
vertical and horizontal orientation.
To check the zoomed image, press
OK.
7. Press l or r to view other photos, select the number of copies, and crop, if desired.
8. To print borderless photos on 4 × 6-inch Epson Premium Photo Paper Glossy or Semi-gloss, press x
Start.
To change your paper type or any of the other print settings, press
Menu. Select your settings
and press
OK. (See page 12 for
more information.)
9. Press x
Start to start printing.
(To cancel printing, press
y
Stop/Clear Settings.)
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Epson Stylus CX9400Fax Series
Memory Card Mode Print Settings
Press Menu to change these print settings while printing from a memory card:
To change the paper type, select
Paper Type and choose
the type of paper you loaded:
Paper type Paper Type setting
Epson Premium Photo Paper Glossy Prem. Glossy
Epson Premium Photo Paper Semi-gloss
Epson Ultra Premium Photo Paper Glossy Ultra Glossy
Epson Photo Paper Glossy Photo Paper
Plain paper Plain Paper
Epson Bright White Paper
Epson Presentation Paper Matte
Epson Premium Presentation Paper Matte Matte
To change the paper size, select
Paper Size and choose the
size of paper you loaded.
Note:
Paper Size options depend on the Paper Type setting you choose.
To change the layout, select Layout and choose With
Border to leave a small margin around the image or select Borderless to expand the image all the way to the edge of
the paper (slight cropping may occur).
To change the print quality for plain paper, select
and choose
Standard or Best.
Quality
To print the date on your photos and select the format for
it, select
Date and choose the format you want.
To slow down printing to improve print quality, select
Bidirectional and choose Off. (Choose On for faster print
speed.)
To adjust the amount of image expansion when printing
borderless photos, select
Min, or Mid.
Expansion and choose Standard,

Printing From a Digital Camera

If you have a digital camera that supports PictBridge or USB DIRECT PRINT CX9400Fax Series and print your photos directly from the camera. Check your camera manual to see if it is compatible.
See the on-screen User’s Guide for instructions on printing from your camera.
printing, you can connect it to the

Scanning to a Computer

You can use your CX9400Fax Series to scan a photo or document and save it on your computer. You can even restore and correct photographs as you scan.
The Epson Scan software provides three scanning modes:
Office Mode lets you quickly scan text documents and
adjust them on a preview screen. Epson Scan opens in this mode the first time you use it. You can use the Automatic Document Feeder when scanning in this mode.
Home Mode is good for basic scanning of photos and
graphics. Color Restoration, Dust Removal, and Backlight Correction options are available. You cannot use this mode to scan with the Automatic Document Feeder.
Professional Mode lets you manually customize all available
settings, and preview and size your scanned image. Color Restoration, Dust Removal, and Backlight Correction options are available. You can use the Automatic Document Feeder when scanning in this mode.
Note:
For detailed scanning instructions, see the on-screen User’s Guide.
Note:
You may see white borders on your printed photo if you use the Min setting.
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Epson Stylus CX9400Fax Series

Checking the Print Head Nozzles

If your printouts are faint or have gaps in them, the print head nozzles may be clogged. Follow these steps to check the print head nozzles:
1. Load letter-size plain paper in the sheet feeder.
2. Press the
3. Select
OK.
4. Select
OK.
5. Press x
Setup button.
Maintenance and press
Nozzle Check and press
Start.
6. Check the nozzle check pattern that prints to see if there are gaps in the lines.
Nozzles are clean
Nozzles need cleaning
7. If there are no gaps, press
If there are gaps or the pattern is faint, press x
OK to continue printing.
Start to
clean the print head.

Cleaning the Print Head

If print quality has declined and the nozzle check indicates clogged nozzles, you can clean the print head. Print head cleaning uses ink, so clean it only if necessary.
Note:
You cannot clean the print head if an ink cartridge is expended, and may not be able to clean it when a cartridge is low. You must replace the cartridge first (see page 14).
1. Load letter-size plain paper in the sheet feeder.
2. Press the
3. Select
OK.
4. Select
OK.
Setup button.
Maintenance and press
Head Cleaning and press
5. Press x
Start.
Cleaning lasts around 1 minute. When it’s finished, you see a message on the display screen.
Caution:
Never turn off the printer during a cleaning cycle or you may damage it.
6. Press x Start to run a nozzle check and confirm that the
print head is clean.
Note:
If you don’t see any improvement after cleaning the print head three times, turn off your all-in-one and wait at least six hours to let any dried ink soften. Then try printing again.
If you do not use your all-in-one often, it is a good idea to print a few pages at least once a month to maintain good print quality.

Checking the Ink Cartridge Status

Your CX9400Fax Series will let you know when an ink cartridge is low or expended by displaying a message on its display screen or your computer.
Note:
You cannot print or copy when an ink cartridge is expended even if the other cartridges are not expended. Replace any expended cartridges before printing or copying.
To check ink cartridge status from the display screen anytime, follow these steps:
1. Press the
2. Select
3. A cartridge marked with is getting low on ink. See page 14 to replace the cartridge, if necessary.
A window may appear on your computer screen when you try to print when ink is low. This window can optionally display ink offers and other updates retrieved from an Epson web site. On a Windows computer that is connected to the Internet, you may see a screen asking if you want to receive these Epson offers the first time you try to print when ink is low. Click
Accept or Decline.
Note:
To disable checking for ink offers or updates from Epson, see the instructions in your on-screen User’s Guide.
Setup button.
Ink Levels and press OK.
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Epson Stylus CX9400Fax Series

Replacing Ink Cartridges

Make sure you have a new ink cartridge before you begin. You must install new cartridges immediately after removing the old ones. Use the following part numbers when you order or purchase new ink cartridges:
Ink color Part number
Black 69 or 68 (High Capacity)
Cyan 69
Magenta 69
Yellow 69
Note:
We recommend that you use genuine Epson cartridges and do not refill them. The use of other products may affect your print quality and could result in printer damage.
Yields vary considerably based on images printed, print settings, paper type, frequency of use, and temperature. For print quality, a small amount of ink remains in the cartridge after the “replace cartridge” indicator comes on. The printer ships with full cartridges and part of the ink from the first cartridges is used for charging the printer.
For best printing results, use up a cartridge within six months of opening the package.
Store ink cartridges in a cool, dark place. If you bring them inside from out in the cold, allow them to warm up to room temperature for at least 3 hours before using them.
Caution:
Do not open ink cartridge packages until you are ready to install the ink. Cartridges are vacuum packed to maintain reliability.
Leave the expended cartridge(s) installed until you have obtained a replacement, or the ink remaining in the print head nozzles may dry out.
1. Turn on the Epson Stylus CX9400Fax Series.
If a cartridge is low or expended, you see a message on the display screen. Note which cartridges need to be replaced and press
OK.
If you’re replacing a cartridge before you see a message on the display screen, press the button, select and press
Change Ink Cartridge and press OK.
Maintenance,
OK. Then select
Setup
2. Open the scanner, then open the cartridge cover.
3. Squeeze the tab on the cartridge and lift it up. Dispose of it carefully. Do not take the used cartridge apart or try to refill it.
Warning:
If ink gets on your hands, wash them thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water. Keep ink cartridges out of the reach of children.
4. Shake the cartridge several times, then remove it from the package. Do not to touch the green chip on the side.
5. Remove the yellow tape from the bottom of the ink cartridge.
Caution:
Do not remove any other labels or seals, or ink will leak.
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Epson Stylus CX9400Fax Series
6. Insert the new ink cartridge into the holder and push it down until it clicks into place.
7. Once you replace all the cartridges that need replacing, close the cartridge cover and push it down until it clicks into place.
8. Close the scanner.
9. Press
OK to begin charging the ink. This takes about
2 minutes. When you see a completion message on the display screen, ink charging is finished.
Caution:
To conserve ink, never turn off the Epson Stylus CX9400Fax Series while ink is charging. If you see an ink replacement message on the display screen, press OK and press down all the cartridges securely.
If you remove a low or expended ink cartridge, you cannot reinstall and use the cartridge.

Aligning the Print Head

If your printouts become grainy or blurry, or you see dark or light bands across them, you may need to align the print head. You can align the print head using the control panel or your software.
4. Select
5. Press
Head Alignment and press OK.
Start. The alignment sheet prints.
6. Check the alignment pattern that prints. Find the pattern in each set that has the least visible vertical lines.
7. Select the number of the best pattern in the first set, then repeat for the other sets.
8. Press
OK when you’re done.

From the Computer

1. Load a few sheets of plain paper in the sheet feeder.
2. Windows: Right-click the printer icon in the bottom right corner of your screen (the taskbar) and select
Head Alignment.
Macintosh: Open the
EPSON Printer Utility2, select CX9400Fax Series, and
click
OK. Then select Print Head Alignment.
Applications folder, open the
3. Follow the on-screen instructions to print an alignment sheet.
Note:
Do not press the Stop/Clear Settings button to cancel printing of the alignment sheet.
Print
Note:
Banding may also occur if your print head nozzles need cleaning.
You can align the print head using the control panel or your software.

Using the Control Panel

1. Load a few sheets of plain paper in the sheet feeder.
2. Press the
3. Select
Setup button.
Maintenance and press OK.
4. Check the alignment pattern that prints and compare it to the alignment criteria on your screen.
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Epson Stylus CX9400Fax Series
5. If necessary, enter the number of the best pattern and click
Next.
Note:
If no patterns are aligned, choose the closest one and click Realignment. Then print another alignment sheet and check it.
6. When you’re done, click Finish.

Cleaning the CX9400Fax Series

To keep the CX9400Fax Series working at its best, you should clean it several times a year.
Caution:
Do not use a hard brush, benzine, alcohol, or paint thinner to clean the CX9400Fax Series or you may damage it. Do not use oil or other lubricants inside the CX9400Fax Series or let water get inside it.
1. Turn off the CX9400Fax Series.
2. Unplug the power cable.
3. Disconnect the USB cable.
4. Remove all the paper.
5. Clean the sheet feeder using a soft brush.
6. Clean the scanner glass with a soft, lint-free cloth moistened with a little glass cleaner.
Caution:
Do not spray glass cleaner directly on the glass.
6. Fasten the ink cartridge holder to the case using tape. Leave the ink cartridges installed to avoid damaging the printer.
7. Close the scanner.
8. Pack the CX9400Fax Series in its original box or one of a similar size using protective material to keep it from moving inside the box.
9. Keep the CX9400Fax Series level during transportation to prevent damage.
10. After unpacking the CX9400Fax Series, remove the tape securing the ink cartridge holder.
If print quality has declined when you print again in a new location, clean (see page 13) and align (see page 15) the print head.

Related Documentation

7. Clean the LCD screen with a soft, dry cloth. Do not use liquid or chemical cleansers.
8. Clean the document cover with a soft, non-abrasive microfiber-type cloth.
9. Close the document cover and paper support, then clean the outer case with a soft cloth dampened with mild detergent.

Transporting the CX9400Fax Series

If you need to ship your CX9400Fax Series or transport it a long distance, prepare it for transportation as follows:
1. Turn off the CX9400Fax Series.
2. Unplug all the connected cables.
3. Remove all the paper.
4. Close the paper support and output tray.
5. Lift up the scanner and check that the ink cartridge holder is all the way to the right (the home position). If necessary, turn on the CX9400Fax Series, then turn it off again.
Note:
Availability of manuals varies by location.
CPD-24115R1 Epson Stylus CX9400Fax Series
Start Here (English/French)
CPD-24114 Epson Stylus CX9400Fax Series
Quick Guide (English)
CPD-24159 Epson Stylus CX9400Fax Series
Quick Guide (French)
CPD-23925R1 Epson Stylus CX9400Fax Series
CD-ROM with on-screen User’s Guide (English/French)
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