Epson Stylus 2000P Basic manual

Printer Basics

Printer Basics

Printed on recycled paper

Copyright Notice

All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in
any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior
written permission of SEIKO EPSON CORPORATION. The information contained herein is designed only for
use with this EPSON printer. EPSON is not responsible for any use of this information as applied to other
printers.

Neither SEIKO EPSON CORPORATION nor its affiliates shall be liable to the purchaser of this product or third
parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse,
or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the
U.S.) failure to strictly comply with SEIKO EPSON CORPORATION’s operating and maintenance instructions.

SEIKO EPSON CORPORATION shall not be liable for any damages or problems arising from the use of any
options or any consumable products other than those designated as Original EPSON Products or EPSON
Approved Products by SEIKO EPSON CORPORATION.

Trademarks

EPSON, EPSON Stylus, and Micro Piezo are registered trademarks of SEIKO EPSON CORPORATION.

PhotoEnhance, EPSON Store, and EPSON Archival are trademarks of Epson America, Inc.

General Notice: Other product names used herein are for identification purposes only and may be trademarks of
their respective owners. EPSON disclaims any and all rights in those marks.

The E

NERGY STAR

emblem does not represent EPA endorsement of any product or service.

ii

CPD-10627R1

Copyright © 2000 by Epson America, Inc. 11/00

Contents

WELCOME! 1

About Your Documentation

Viewing Your Electronic Reference Guide

Watching Printer Movies

PRINTING FROM START TO FINISH 7

Printing with Windows

Selecting and Loading Paper

Making Basic Printer Settings

Making Paper Settings

Starting the Print Job

Keeping the Settings You Use Most Often

Printing on a Macintosh

Selecting and Loading Paper

Making Paper Settings

Making Basic Printer Settings

Starting the Print Job

Making Advanced Settings

11
12
13
13
13
15
16
17
18

1
2
4

7
7
9

Enhancing Digital Photos

Using Preset Project Types

Customizing Your Print Settings

Getting the Colors You Expect

Printing CMYK Format Files

Using Color Management Profiles

Adjusting for Different Lighting Conditions

Using EPSON Papers and Envelopes

Printing on EPSON Ink Jet Papers

Printing on Envelopes

18
19
19
20
20
21
21
22
22
24

iii

Choosing the Correct Media Type Setting 25
Taking Care of Your Prints 25

USING ROLL PAPER 27

Loading Roll Paper 28
Printing on Roll Paper 30

Windows Instructions 30

Macintosh Instructions 32
Removing and Storing Roll Paper 34
Printing on Paper Cut from a Roll 35

MAINTAINING YOUR PRINTER 37

Cleaning the Print Head 37

Examining the Nozzle Check Pattern 39

Using the Control Panel to Clean the Print Head 39
Replacing an Ink Cartridge 40

Removing and Installing Ink Cartridges 41

iv

Aligning the Print Head 43
Cleaning the Printer 45
Transporting the Printer 46

PROBLEM SOLVING 47

Diagnosing Printer Problems 47

Checking the Control Panel Lights 47

Running a Printer Check 49
Identifying Printer Parts 50
Problems and Solutions 51

Problems Setting Up the Printer or Installing Software 51

Problems with Printing 52

Problems Getting Good Print Quality 53

Problems with Paper Feeding 56

Solving Miscellaneous Printout Problems 57

Uninstalling Printer Software 58

Uninstalling Windows Software 58

Uninstalling Macintosh Software 58

Reinstalling Printer Software 58
Where To Get Help 59

EPSON Technical Support 59

EPSON Store 60

REQUIREMENTS AND NOTICES 61

System Requirements 61

Windows 61

Macintosh 62
ENERGY STAR Compliance 62
Important Safety Instructions 62

Ink Cartridge Safety Instructions 63
Legal Notices 64

FCC Compliance Statement 64

Declaration of Conformity 65
Epson America, Inc. Limited Warranty 66

INDEX 67

v

Welcome!

Your EPSON Stylus Photo 2000P comes with a variety of materials to help you get
the most from your printer. See the following sections:

■ “About Your Documentation” below

■ “Viewing Your Electronic Reference Guide” on page 2

■ “Watching Printer Movies” on page 4

About Your Documentation

To set up your printer and install the software that makes it work, see the Start Here
poster that came with your printer.

This book contains all the basic information you need to know about printing. You’ll
find instructions on:

■ printing with Windows

■ using EPSON papers

■ printing on roll paper

■ maintaining the printer

■ solving basic problems

®

or on a Macintosh

®

For more information on printing, see your electronic Reference Guide on the printer
software CD-ROM. For instructions on viewing the guide, see page 2.

1

The following symbols are used in this book:

Warnings must be followed carefully to avoid bodily injury.

Cautions must be observed to avoid damaging your equipment.

Notes contain important information about your printer.

Tips contain additional hints for better printing.

Viewing Your Electronic Reference Guide

Your printer software CD-ROM includes an electronic Reference Guide for your
printer. The manual is in HTML format, so you need a browser—such as Internet
Explorer 3.0 or later or Netscape Navigator™ 3.0 or later—to view it. If you are using
a different browser, the pages may not display correctly. (A browser is not included on
the printer software CD-ROM.)

2

You can view your electronic Reference Guide from the CD-ROM or copy it to your
hard drive and view it from there. Follow these steps:

1. Insert your printer software CD-ROM.

2. Windows: Double-click

My Computer

CD-ROM icon, then double-click the

Macintosh: Double-click the

3. Double-click

View Reference Guide and Movies

EPSON

, double-click your

EPSON

icon.

CD-ROM icon, if necessary.

.

EPSON

You see this screen:

4. You can either view the guide from the CD-ROM (View Guide) or copy it to

your hard drive (Install Guide) and view it from there. For details on viewing the

guide, see below.

If you copied the manual to your hard drive, you can access it at any time, as follows:

Windows: Select Start, Programs, EPSON, and double-click ESP2000P Guide.

Macintosh: Open the EPSON Stylus Photo 2000P folder and double-click View

Reference Guide

.

When you first open the Reference Guide, you see this screen:

Click here to
expand the
table of
contents

Click a topic on the left to expand the table of contents.

3

After expanding the table of contents, you can click on the topic you want to view. If
there’s a right arrow , click it to view subtopics, then click on a topic to go to it.
Click the down arrow to close a subtopic list.

Closed list,
click to
expand

Click to go
to topic

If you see an icon in place of a graphic when viewing your Reference
Guide in Netscape Navigator, click the Reload button to load the graphic.

4

Watching Printer Movies

Your printer software CD-ROM includes two printer movies that give you a quick
and easy overview on using EPSON papers with your printer. (The movies show you
how to load both single sheets and rolls of paper.) To watch the movies, follow these
steps:

1. Insert your printer software CD-ROM.

2. Windows: Double-click

My Computer

CD-ROM icon, then double-click the

Macintosh: Double-click the

3. Double-click

View Reference Guide and Movies

want to watch.

EPSON

, double-click your

EPSON

icon.

CD-ROM icon, if necessary.

, then select the movie you

EPSON

As you watch the movie, you can turn the narration and music on or off, pause

the movie, or move forward or back to replay a scene.

play

pause

back

forward

voice on/off

music on/off

5

6

Printing from Start to Finish

Here’s how to print a basic document—such as a photograph, award certificate, or
graphic—from loading the paper to making printer settings to starting the print job.
Follow the instructions in these sections:

■ “Printing with Windows” below

■ “Printing on a Macintosh” on page 13

If you’re already familiar with EPSON ink jet printing, you can
skip ahead to:

■ “Making Advanced Settings” on page 18

■ “Getting the Colors You Expect” on page 20

■ “Using EPSON Papers and Envelopes” on page 22

■ “Using Roll Paper” on page 27

Printing with Windows

This section describes the basic steps for printing with Windows. (To print on a
Macintosh, see page 13.)

Selecting and Loading Paper

Before starting your print job, you need to select a suitable paper for your project.
This is an important step, because the paper you choose affects the quality and
appearance of your printout.

7

Selecting Paper for Your Project

Your printer can use a variety of papers, which differ in composition, texture, sheen,
and brightness. These papers have been specially formulated to work with the
EPSON Stylus Photo 2000P and be compatible with EPSON Archival
standard ink for your printer). See “Using EPSON Papers and Envelopes” on page 22
for guidelines on selecting the best paper for your project.

If this is your first time printing, be sure to use one of the papers included in the
EPSON Photo Quality Media Pack that came with your printer. See page 22 for tips
on loading and printing with the paper.

™

Ink (the

Once you’ve selected your paper,
make sure the printer and

Load paper only up
to this arrow

Place paper against the
right edge guide

computer are turned on. Then
load the paper by placing it
against the right edge guide; slide
the left edge guide against the
paper to hold it in place.

Keep the following in mind
when loading paper:

■ Most EPSON papers for this

printer should be loaded only

one sheet at a time; see “Using EPSON Papers and Envelopes” on page 22 for

loading instructions.

■ You can load up to 50 sheets of plain paper at a time, no higher than the arrow on

the left edge guide. (Keep in mind that plain paper should be used only for

printing trial layouts and black text documents. For photo-quality output, use one

of the EPSON papers described on page 22.

■ Load letterhead or preprinted paper into the printer face-up, top edge first.

Don’t place traditional fine art papers in your printer; dust or fibers from
the paper can cause the printer’s feeding mechanism to malfunction.

8

Making Basic Printer Settings

After you create your document in an application, such as Adobe® Photoshop,® you
need to make certain printer settings to ensure that your images look as good on paper
as they do on the screen.

From the File menu, click Page Setup. (If you’re using an application other than
Photoshop, you may need to select Print Setup or Print from the File menu.) You see
a dialog box similar to the one below:

Select your printer here

Click here to make
your printer settings

Do the following:

■ Make sure EPSON Stylus Photo 2000P is selected.

■ Click the Properties button.

If you don’t see the Properties button, you may need to click a Setup,
Printer, or Options button instead. Then click Properties on the next
screen.

9

Once you click Properties, you see your printer’s Properties dialog box.

The most important setting you’ll make is for the type of paper you’re using. This lets
the printer optimize ink output for that paper, and can greatly affect image quality. If
necessary, click the Main tab to display the settings shown below:

Click here

Select the type of paper you loaded

Select the ink color

Select Automatic mode

Select higher quality or faster
printing

Click OK

Make the following settings on the Properties dialog box:

■ Choose the type of paper you’re printing on (click

the arrow to scroll through the Media Type list). If

you’re not sure which setting to select, see page 25.

■ Set the Ink option to Color to print a color

document or photo. The

Color

setting should also be
selected when printing sepia and toned
black-and-white images. (The EPSON Stylus Photo 2000P is not recommended
for neutral black-and-white photography.) For a black text document, click

Black

.

10

■ Set the Mode option to

Automatic

. It’s the easiest way to get good printing results

on all types of paper.

■ Set the slider in the Mode box to

Quality

or

Speed

to select high resolution or

faster printing. (The slider may not be available for your paper type.)

For more information about printer settings, click the Help button. Or you
can right-click any item on the screen and then click What’s This?.

Making Paper Settings

Now click the Paper tab to display the settings shown below:

Click here

Select Sheet Feeder for printing on
single sheets of paper

Select the size of paper you loaded

Make the following selections:

■ Set the Paper Source to Sheet Feeder if you’re printing on single sheets of paper.

If your image is at least as wide as the paper, you can print it edge-to-edge (“bleed”
it to the left and right sides of the page) by selecting Sheet Feeder–No Margins
(available only at certain paper widths: 4, 8.3, 8.5, and 13 inches). To print on
roll paper, see “Using Roll Paper” on page 27.

■ Choose the size of paper you’re printing on (click the arrow to scroll through the

Paper Size

list).

Click OK to apply the new settings. Then do one of the following:

■ If you see your application’s Print dialog box, continue with the next section.

■ If you see a dialog box with a different name (such as Page Setup in Photoshop),

click OK again. Then select

It’s a good idea to check your settings before printing. Some applications
can override your printer’s Paper Size and Orientation settings. If so, you
may have to reapply these settings before printing.

Print

from the File menu.

For details on other options—such as printing on custom paper sizes and choosing
image orientation—see your electronic Reference Guide (described on page 2).

11

Starting the Print Job

You see your application’s Print dialog box:

Click OK (or Print) to
start printing

Click OK (or Print) to start printing. After a moment, the Progress Meter appears and
shows the progress of your print job. You can use the buttons to cancel, pause, or
restart printing. You can also see how much ink you have left and view printing tips.

Click to cancel printing

12

Click to pause or resume

Does not appear if
you’re printing
over a network

printing

The color of ink that’s
lowest in the cartridge
determines the level
shown here for all colors

For more advanced printer settings, see pages 18 through 20. For more information
on printing—for example, previewing your printout or adding a watermark—see your
electronic Reference Guide (described on page 2).

Keeping the Settings You Use Most Often

The printer settings you make apply only to the application you’re currently using. If
you usually print one type of document in different applications—for example,
Premium Semigloss Photo Paper with no margins—you can change the default
printer settings for all your programs. You do this using the Windows Printer utility:

1. Click Start, point to Settings, and
then select Printers.

2. Right-click your EPSON Stylus Photo

2000P

printer icon.

3. Select Properties (Document Defaults
in Windows NT or Printing

Preferences

in Windows 2000).

4. Select the Main, Paper, and Layout tab
and choose the default settings you
want to use for all your applications.
Click OK when you’re finished.

Remember, you can always change the settings in your application when you want to
print different types of documents.

Right-click
your printer
icon . . .

then click
Properties

Another way to select a group of settings quickly is to save them as a group; see
“Customizing Your Print Settings” on page 19.

Printing on a Macintosh

This section describes the basic steps for printing on a Macintosh. (To print with
Windows, see page 7.)

Selecting and Loading Paper

Before starting your print job, you need to select a suitable paper for your project.
This is an important step, because the paper you choose affects the quality and
appearance of your printout.

13

Selecting Paper for Your Project

Your printer can use a variety of papers, which differ in composition, texture, sheen,
and brightness. These papers have been specially formulated to work with the
EPSON Stylus Photo 2000P and be compatible with EPSON Archival Ink (the standard
ink for your printer). See “Using EPSON Papers and Envelopes” on page 22 for
guidelines on selecting the best paper for your project.

If this is your first time printing, be sure to use one of the papers included in the
EPSON Photo Quality Media Pack that came with your printer. See page 22 for tips
on loading and printing with the paper.

Once you’ve selected your paper,
make sure the printer and

Load paper only up
to this arrow

Place paper against the
right edge guide

computer are turned on. Then
load the paper by placing it
against the right edge guide; slide
the left edge guide against the
paper to hold it in place.

Keep the following in mind
when loading paper:

■ Most EPSON papers for this

printer should be loaded only
one sheet at a time; see “Using EPSON Papers and Envelopes” on page 22 for
loading instructions.

■ You can load up to 50 sheets of plain paper at a time, no higher than the arrow on

the left edge guide. (Keep in mind that plain paper should be used only for
printing trial layouts and black text documents. For photo-quality output, use one
of the EPSON papers described on page 22.)

■ Load letterhead or preprinted paper into the printer face-up, top edge first.

Don’t place traditional fine art papers in your printer; dust or fibers from
the paper can cause the printer’s feeding mechanism to malfunction.

14

Making Paper Settings

After creating your document in an application, such as Photoshop, you’re ready to
print it using your EPSON printer.

From the File menu, click Page Setup. You see your application’s page setup dialog
box:

Verify your printer model here

Select your Paper Size,
Paper Source, Orientation,
and Printable Area settings

Click OK

Make the following selections on the page setup dialog box (your dialog box may look
slightly different):

■ Make sure EPSON Stylus Photo 2000P is selected. (If the printer model is

incorrect, you need to select it in the Chooser; see the Start Here poster for
instructions.)

■ Set the Paper Source to Sheet Feeder if you’re printing on single sheets of paper.

If your image is at least as wide as the paper, you can print it edge-to-edge (“bleed”
it to the left and right sides of the page) by selecting

Sheet Feeder–No Margins

(available only at certain paper widths: 4, 8.3, 8.5, and 12.95 inches). To print on
roll paper, see “Using Roll Paper” on page 27.

■ Choose the size of paper you’re printing on (click the arrow to scroll through the

Paper Size

■ Click

list).

OK

to close the page setup dialog box and return to your application’s

window.

For details on other options—such as printing on custom paper sizes and choosing
image orientation—see your electronic Reference Guide (described on page 2).

15

Making Basic Printer Settings

Now open the File menu and click Print. You see the printer settings dialog box for
your application (your dialog box may look slightly different):

Select the type
of paper you
loaded

Select the
ink color

Select higher
quality or faster
printing

Select Automatic mode

The most important setting you’ll make is for the type of paper you’re using. This lets
the printer optimize ink output for that paper, and can greatly affect image quality.

Make the following settings in the dialog box:

16

■ Choose the type of paper you’re printing on

(click the arrow to scroll through the Media

Type

list). If you’re not sure which setting to

select, see page 25.

■ Set the Ink option to Color to print a color

document or photo. The Color setting should also be selected when printing sepia
and toned black-and-white images. (The EPSON Stylus Photo 2000P is not
recommended for neutral black-and-white photography.) To print a black text
document, click

■ Set the Mode option to

Black

.

Automatic

. It’s the easiest way to get good printing results

on all types of paper.

■ Set the slider in the Mode box to

Quality

or

Speed

to select high resolution or

faster printing. (The slider may not be available for your paper type.)

Starting the Print Job

Click Print to print your document.

If you turned on background printing in the Chooser, you can select EPSON

Monitor3

progress of your print job. You see the EPSON Monitor3 dialog box:

from the Application menu at the right side of the menu bar to check the

Click to restart your print job

Click to cancel printingClick to pause printing

Click on the
current print job
or
a waiting print
job . . .

Then click here to
view details and
control print job
priorities

If you’re not using background printing, but you need to cancel the
current print job, hold down the J key and press the .(period) key.

For more advanced printer settings, see pages 18 through 20. For more information
on printing—for example, previewing your printout or adding a watermark—see your
electronic Reference Guide (described on page 2).

17

Making Advanced Settings

Your printer software includes powerful features that let you improve the appearance
of digital images and control your printer’s use of color. See the following sections:

■ “Enhancing Digital Photos” below

■ “Using Preset Project Types” on page 19

■ “Customizing Your Print Settings” on page 19

Enhancing Digital Photos

Your printer software includes PhotoEnhance™ options that increase image
brightness and contrast to improve the appearance of low-resolution and improperly
exposed photos. To use PhotoEnhance, set the Mode option to PhotoEnhance in
your printer settings dialog box. (If you’re printing high-resolution images, leave the
Mode option set to Automatic.)

If your photograph was taken with a digital camera, you
can select Digital Camera Correction to give your
printed images the appearance of photographs taken
with a film camera. For more fine-tuning, you can
select from a list of specialized settings for photographs,
such as People or Nature, or add special effects, such as
a Soft Focus or Sepia tint.

18

PhotoEnhance does not affect your original image; it only affects your
printout.

PhotoEnhance works only with Color ink; you cannot turn on
PhotoEnhance with Black ink selected.

Don’t use PhotoEnhance when printing on roll paper; it may affect your
margins.

Printing with PhotoEnhance may take longer on some systems.

Using Preset Project Types

Your printer software includes project types with preset printing options. This lets
you quickly select the best settings for your particular type of document, or select a
color-matching method for your project.

To use this feature, set the Mode option to Custom in
your printer settings dialog box. Then click the Custom
Settings list to select from these project types:

■ Text/Graph: For printing graphics-intensive

documents like presentations with charts and
graphs.

■ Draft: For printing rough drafts of text on plain paper. Saves ink.

■ ICM (Image Color Matching; Windows 95, 98, Me, and 2000 only): For printing

documents created in an ICM compatible application.

■ sRGB (standard Red Green Blue; recommended only with Windows 98, Me, and

2000): For printing documents created in an sRGB compatible application using
sRGB colors, such as those designed for the World Wide Web. See your Windows
online help for details.

■ ColorSync (Macintosh only): For printing documents in conjunction with

ColorSync® compatible devices and applications.

Customizing Your Print Settings

For maximum control over your
project, you can customize your
print settings—such as the overall
brightness or contrast of the image,
or the saturation level of individual
colors. You can also add special
background effects, such as canvas
or parchment.

To access these settings in your
printer software, click
then click the

Advanced

Custom

button.

and

19

The default Gamma setting of 1.8 provides the optimum contrast for your
photos. However, you can change it to either 1.5 (for decreased contrast)
or 2.2 (for increased contrast; recommended for matching colors with
sRGB devices).

After you customize your print settings, you can click

Save Settings

to save them as a

group so you can reuse them whenever you print a similar project.

To learn more about an advanced feature in your printer software,
right-click it and select What’s This?. Or see your electronic Reference
Guide, as described on page 2.

Getting the Colors You Expect

Here are some tips for getting accurate color reproduction from your printer. For
more information, visit the EPSON web site at www.epson.com. If you’re using an
Adobe product, such as Photoshop, check the Adobe web site at www.adobe.com for
more tips.

Printing CMYK Format Files

To print a file saved in CMYK (cyan, magenta, yellow, and black) format with
accurate colors, you first need to convert the file to RGB format. This is because your
printer software automatically converts RGB files to your printer’s 6-color CMYKcm
format (including light cyan and light magenta). If you send a CMYK format file to
print, you’ll get unexpected color results. To print with the correct colors, convert any
CMYK format input files to RGB format before printing. For the best results, create
your original print files in the RGB color space. This larger color space transfers
directly to your printer without any loss of color information inherent in color space
conversions.

20

Using Color Management Profiles

If you’re printing in Adobe Photoshop using a color management profile created in
another program, you’ll need to turn off your printer’s color management features to
get accurate results. If you use a profile but leave your printer’s color management
features turned on, your colors won’t be correct. To turn off color management,
follow these steps:

1. Start your application, open the file you want to print, and select your custom
color management profile. (See your application documentation for details.)

2. To turn off your printer software color management, access your printer settings
dialog box; see page 9 (for Windows) or page 16 (for Macintosh).

3. Click Custom, then click Advanced. You see the Advanced dialog box.

4. Select the No Color Adjustment option on the top right of the dialog box.

5. Select the rest of your printer software settings and click OK.

Adjusting for Different Lighting Conditions

Due to the nature of all pigment-based inks, lighting conditions can affect the
appearance of colors in your printed output. For example, a print viewed in daylight
may appear to have a slightly different color balance when viewed under tungsten
lighting. This phenomenon is known as metamerism.

To minimize the effects of metamerism, the colors in your prints will look best when
illuminated by a D50 (daylight) light source. For display under a different light
source, you can optimize the appearance of colors in your prints in one of these ways:

■ Adjust the RGB color space in your application to optimize the output for your

light source.

■ Adjust the color balance of the image in your application.

■ Use third-party color management software to create a color profile that optimizes

your output for your light source.

■ Manually adjust the color controls in the printer software’s Advanced dialog box.

21

Using EPSON Papers and Envelopes

How can you get the best-looking photos, most vivid colors, and sharpest images?
Always use EPSON’s special ink jet papers.

To show you how much difference EPSON paper can make, we’ve included some
free samples. Check out the EPSON Photo Quality Media Pack that came with your
printer. Instructions for printing on the samples and on envelopes are given in the
following sections. (To print on roll paper, see “Using Roll Paper” on page 27.)

In addition to the papers described below, other papers may become available for your
printer. See the inside back cover to order paper and other supplies or to obtain
current product information from the EPSON Store.™

Use only papers specifically designed for the EPSON Stylus Photo
2000P. Other EPSON papers may not work as well with your printer.

Traditional fine art papers may deposit dust or fibers inside your printer
and cause its feeding mechanism to malfunction.

See the following sections:

■ “Printing on EPSON Ink Jet Papers” below

■ “Printing on Envelopes” on page 24

22

■ “Choosing the Correct Media Type Setting” on page 25

■ “Taking Care of Your Prints” on page 25

Printing on EPSON Ink Jet Papers

Always load EPSON ink jet papers with the whiter (or brighter) and smoother side
face-up. This is the printable side of the page.

Avoid handling the printable surface (moisture and oils from your skin can affect
print quality), and return unused paper to the original package when you finish
printing.

Follow the guidelines below to select the best paper for your project, load it in the
printer, and make the correct printer settings.

Archival Matte Paper

Archival Matte Paper has a professional-looking, flat matte finish for printing photos,
graphics, and digital fine art on a smooth, non-glossy surface. Keep the following in
mind when printing on this paper:

■ Always load it with the whiter side face-up.

■ Load up to 20 letter-size sheets at a time. Load only one sheet if printing on

A3 (11.7 × 16.5 inch) or Super B (13 × 19 inch) paper.

■ Use a loading support sheet if it is included in the paper package.

■ Select Archival Matte Paper as the Media Type setting.

Premium Semigloss Photo Paper

Premium Semigloss Photo Paper is a photo-weight paper with a semigloss finish
suitable for photographic applications. Keep the following in mind:

■ Always load it with the whiter, glossier side face-up.

■ Load one sheet at a time.

■ Select Premium Semigloss Photo Paper as the Media Type setting.

■ Remove each sheet from the output tray immediately after it’s done printing, and

let the colors set for several minutes before stacking.

This paper is also available in 4-inch-wide rolls; see “Using Roll Paper” on page 27 for
more information.

Premium Luster Photo Paper

Premium Luster Photo Paper is a resin-coated photo-weight paper of the type
commonly used by portrait photo labs. Its light sheen and textured surface create the
look of real photo prints. Keep the following in mind when printing on this paper:

■ Always load it with the whiter, glossier side face-up.

■ Load one sheet at a time.

■ Select

■ Remove each sheet from the output tray immediately after it’s done printing, and

This paper is also available in 8.3- and 13-inch-wide rolls; see page 27 for details.

Premium Luster Photo Paper

as the Media Type setting.

let the colors set for several minutes before stacking.

23

Watercolor Paper–Radiant White

Watercolor Paper–Radiant White has the look and feel of textured watercolor papers
typically used by artists. Photographs printed on this paper have a soft watercolor
tone. Keep the following in mind when printing on this paper:

■ The whiter, smoother side is the printable side of the page. Always load this paper

with the printable side face-up.

■ Load one sheet at a time.

■ Select Watercolor Paper - Radiant White as the Media Type setting.

Printing on Envelopes

You can load up to 10 envelopes at a time, flap
edge first and printable side up. Place them against
the right edge guide and slide the left edge guide
against them.

(You’ll get better results if you press the envelopes
flat before loading them, or load one envelope at a
time.)

Set the thickness lever to the

+ position when you print on

envelopes or other thick media.
(Return the lever to the 0 position
before printing on regular paper.)

Plain paper

Select
Type setting and
setting, then choose the correct
envelope size as the Paper Size
setting.

as the Media

Black

as the Ink

Printable side up,
flap side down

Lever position for
envelopes and thick paper

24

If the printing smears or you have banding (light lines), try turning off

High Speed

printing in the Advanced dialog box. (See page 19 for instructions on accessing the
dialog box.)

Choosing the Correct Media Type Setting

Before printing, always check the Media Type setting in
your printer software. See the table below for the
settings you should use.

This setting is important because it tells your printer
what kind of paper you’re using. The printer can then
adjust the ink coverage accordingly.

The Media Type setting for your paper may not be the same as the name of the paper.
When in doubt, see to the table below or the instructions that came with your paper.

For this paper . . . Select this Media Type setting . . .

EPSON Archival Matte Paper

EPSON Watercolor Paper - Radiant White

EPSON Premium Semigloss Photo Paper

EPSON Premium Luster Photo Paper

Plain paper (sheets or envelopes)

Some of the Media Type settings may never need to be used, since not
all papers are available in all markets.

Archival Matte Paper

Watercolor Paper - Radiant White

Premium Semigloss Photo Paper

Premium Luster Photo Paper

Plain paper

Taking Care of Your Prints

For optimum image quality and longer print life, print your photos with genuine
EPSON Archival Ink (the standard ink for the EPSON Stylus Photo 2000P printer)
and certain EPSON papers. When printed with this combination and displayed
under glass in normal indoor fluorescent lighting conditions, your prints will last 200
years or more before noticeable fading occurs using compatible EPSON matte type
papers; 140 years or more using compatible EPSON Premium photo papers. Images
printed on other EPSON papers won’t last as long, but can be preserved for many
years if properly cared for.

As with all photos, care should be taken to protect the long life of your prints. For
storage in photo albums, we recommend acid-free, archival sleeves that are commonly
available from camera shops and other retailers. For indoor display, we recommend

25

avoiding direct sunlight and mounting prints under glass to help protect them from
humidity, cigarette smoke, and other atmospheric contaminants. Color stability varies
with lighting conditions, color intensity, color range, and print media. Using the
guidelines above, your EPSON photo prints can keep your memories alive for many
years.

EPSON’s lightfast tests were conducted by placing the printed image
under a 2 mm-thick glass frame, in these conditions:

■ Light source: fluorescent light

■ Intensity: 70,000 lux

■ Temperature: 75 °F (24 °C)

■ Humidity: 60%

26

Using Roll Paper

Before printing, you need to decide on the size and type of roll paper that’s best-suited
to your project. Choose from these varieties:

■ EPSON Premium Luster Photo Paper, 8.3 and 13 inches wide

For printing panoramic photographs, banners, and signs

■ EPSON Premium Semigloss Photo Paper, 4 inches wide

For printing multiple 4 × 6-inch snapshots and panoramic photographs

Other papers for your printer may become available in the future. See the inside back
cover to order paper and other supplies or to obtain current product information from
the EPSON Store.

Use only papers specifically designed for the EPSON Stylus Photo
2000P. Other EPSON papers may not work as well with your printer.

Traditional fine art papers may deposit dust or fibers in your printer and
cause its feeding mechanism to malfunction.

After selecting the kind of paper you want to use, you can either feed it from the roll
or cut paper from the roll and feed it as a single sheet. Each printout can be up to
44 inches long. After you’ve finished printing, remove any leftover paper from the
printer and return it to its original packaging.

Follow the instructions in these sections:

■ “Loading Roll Paper” on page 28

■ “Printing on Roll Paper” on page 30

■ “Removing and Storing Roll Paper” on page 34

■ “Printing on Paper Cut from a Roll” on page 35

27

Loading Roll Paper

1. Before loading the roll, make sure the
edge is cut cleanly—at a 90-degree angle
in each corner—to ensure proper
loading. If necessary, trim the edge using
a straight-edge tool or triangle.

2. To make loading easier, roll the first
several inches of the paper backward to
uncurl it. Use the plastic sheet included with
your printer to prevent your hands from marring the
printable surface. (Or you can just use a folded sheet of paper.)

3. Remove the printer’s paper support and install the roll paper holder in the same
mounting slots.

28

4. Insert the roll paper onto the
spindle, making sure it’s
oriented as shown here. Then
place the spindle with the roll
paper onto the holder.

5. Load the end of the paper into the printer as far
as it will go, then slide the left edge guide against
the paper.

6. Gently hold the paper in place as you press
and release the
paper into the printer. Avoid handling the
paper excessively to prevent contamination
with dirt or grease.

(If the paper doesn’t feed properly, lift the
paper out and then reload it. If the paper
doesn’t come out easily, hold down the
E load/eject button for three seconds. Then
turn the printer off, remove the paper, and
turn the printer back on to reset it. When reloading, make sure the end is cut
straight and not curled or damaged. If necessary, re-trim the paper as shown in
step 1.)

7. Make sure the output tray is open but the extensions are closed, and leave ample
room at the front of the printer for your paper to eject smoothly.

8. Follow the steps in the next section to print on the roll paper.

E load/eject button to feed the

29

Printing on Roll Paper

You control the way you print on roll paper by selecting the right combination of
printer settings for your document. You can print with small side margins, without
side margins (“bleed” your images to the edges), with guidelines between images to
help you cut them straight, or with a combination of these.

Make sure you’ve loaded the roll paper as described on page 28. Then follow the steps
in one of these sections:

■ “Windows Instructions” below

■ “Macintosh Instructions” on page 32

Windows Instructions

1. Open your image in an application such as Photoshop.

2. Size your image so that it fits onto the paper you’ve loaded in the printer. For
example, if you want to print edge-to-edge, use your application to adjust the
image size so that it’s at least as wide as the paper. If you want white borders on
the top and bottom of your image, make the document size (Canvas Size in
Photoshop) larger than the size of the image.

30

3. Select Page Setup from the File menu. (If you’re using an application other than
Photoshop, you may need to select Print Setup or Print from the file menu.) You
see a dialog box similar to this one:

Select your printer here

Click here to make
your printer settings

4. Make sure

EPSON Stylus Photo 2000P

appears and click the

Properties

button.

You see your printer’s
Properties dialog box:

5. Click the Main tab, if
necessary. Select the correct
Media Type setting for your
paper. (If you’re not sure which
setting to use, see “Choosing
the Correct Media Type
Setting” on page 25.)

Also make sure the

PhotoEnhance setting is

turned off, or it could affect
your margins.

Click here

Select the correct
Media Type setting
for your paper

Make sure
PhotoEnhance
is turned

off

6. Click the Paper tab.

Click here

7. Select these settings:

Select an option

■ Roll Paper as the Paper

Source; this leaves a margin
of at least 0.12 inch
(3 mm) on both sides of

for roll paper

Choose a
Page Size that
matches your
document’s size

your printout

or

Roll Paper–No Margins if

you want to print your

Select
Banner Mode

image edge-to-edge
(available only at certain
paper widths: 4, 8.3, 8.5,
and 13 inches).

■ Choose a Page Size that matches the size of the document you created in your

application. (If necessary, select

User Defined

as the Page Size, then enter

your document size and give it a name.)

■ Select

Banner Mode

as the Roll Paper Option.

If you’re printing more than one copy of the image and you want to
print a cutting line between copies, select Cut Sheet Mode, then
click the Print page frame checkbox.

31

8. Click OK to apply the new settings. Then do one of the following:

■ If you already see your application’s Print dialog box, continue on to step 9.

■ If you see a dialog box with a different name (such as Page Setup in

Photoshop), click OK again. Then select Print from the File menu.

It’s a good idea to check your settings before printing. Some
applications can override your printer’s Paper Size and Orientation
settings. If so, you may have to reapply these settings before
printing.

9. Enter the number of copies you want to print and click OK (or Print).

After you finish printing, follow the steps on page 34 to remove and store your
printouts.

Macintosh Instructions

1. Open your image in an application such as Photoshop.

2. Size your image so that it fits onto the paper you’ve loaded in the printer. For
example, if you want to print edge-to-edge, use your application to adjust the
image size so that it’s at least as wide as the paper. If you want white borders on
the top and bottom of your image, make the document size (Canvas Size in
Photoshop) larger than the size of the image.

32

3. Select Page Setup from the File menu. You see your Page Setup dialog box:

Choose a Paper Size
that matches your
document’s size

Select an option
for roll paper

Select
Banner

4. Select these settings:

■ Roll Paper as the Paper Source; this leaves a margin of at least 0.12 inch

(3 mm) on both sides of your printout

or

Roll Paper–No Margins if you want to print your image edge-to-edge

(available only at certain paper widths: 4, 8.3, 8.5, and 12.95 inches).

■ Choose a Paper Size that matches the size of the document you created in

your application. (If necessary, click the Customize button and enter the size
of your document, then name the size and click OK.)

■ Select Banner as the Roll Paper Option.

If you’re printing more than one copy of the image and you want to
print a cutting line between copies, select Cut Sheet Mode, then
click the Print page frame checkbox.

5. Click OK.

6. Select Print from the File menu. You see your printer settings dialog box:

Select the correct
Media Type setting
for your paper

Make sure
PhotoEnhance
is turned

off

7. Select the correct Media Type setting for your paper. (If you’re not sure which
setting to use, see “Choosing the Correct Media Type Setting” on page 25.) Also
make sure the

8. Select the number of copies you want to print and click

PhotoEnhance

setting is turned off, or it could affect your margins.

Print

.

33

After you finish your printout, you can leave the paper in place and start another print
job immediately after it. If you wish to make a dividing line between print jobs, press
the

E load/eject button. The printer prints a small line on the roll paper to show you

where to cut it and feeds the paper forward. Press the

E load/eject button again; the

paper automatically moves back into the correct position before printing.

If you’re done printing, follow the steps in the next section to remove and store the
roll paper.

Removing and Storing Roll Paper

After you finish printing, you need to cut off your printout from the rest of the roll
and remove the roll paper from the printer. Follow these steps:

1. Press the

E load/eject button. The printer

prints a small line on the roll paper to show
you where to cut it and feeds the paper
forward.

2. Cut the roll paper, using the line as a guide.

Don’t cut inside the line closer to
the printer.

Don’t pull on the paper as you cut it;
you may damage your printout.

3. If you want to continue printing on the roll paper, press the

Load/eject button

E load/eject button

again; the paper automatically moves back into the correct position before
printing.

If you’ve finished printing on the roll paper, hold down the

E load/eject button

for about three seconds. The roll paper feeds backward so you can remove it from
the printer. (You may need to repeat this step to back it all the way out.)

After you finish printing, remove the roll paper from the printer and return the
unused paper to its original package. Store or display your printouts by following the
guidelines in “Taking Care of Your Prints” on page 25. Keep unused paper, as well as
your printouts, away from high temperatures and humidity and out of direct sunlight.

34

Printing on Paper Cut from a Roll

If you want to print on paper cut from a roll without using the roll paper holder,
follow these steps:

1. Before loading the paper, cut it to the
desired length of your image plus two inches
for the necessary margins. Cut the edge
cleanly, at a 90-degree angle in each corner,
to ensure proper loading.

If you alter the paper’s width
before printing, you may not be able
to print edge-to-edge; marginless printing is available
only at certain paper widths (4, 8.3, 8.5, and 12.95 inches).

2. To make loading easier, roll the
first several inches of the paper
backward to uncurl it. Use the
plastic sheet included with your
printer to prevent your hands from
marring the printable surface. (Or
you can just use a folded sheet of
paper.)

3. Remove the printer’s paper support and
insert the cut sheet, printable side up, as far
as it will go. Slide the left edge guide
against the paper.

35

4. Gently hold the paper in place as you press
and release the

E load/eject button to feed

the paper into the printer. Avoid handling
the paper excessively to prevent
contamination with dirt or grease.

(If the paper doesn’t feed properly, lift the
paper out and then reload it. If the paper
doesn’t come out easily, hold down the
E load/eject button for three seconds. Then remove the paper and turn the printer
off and back on to reset it. When reloading, make sure the end is cut straight and
not curled or damaged. If necessary, re-trim the paper as shown in step 1.)

5. Open your image in an application such as Photoshop, and make the following
selections (for details, see “Windows Instructions” on page 30 or “Macintosh
Instructions” on page 32):

■ Select the correct Media Type setting for your paper. (If you’re not sure which

setting to use, see “Choosing the Correct Media Type Setting” on page 25.)

■ Select one of the following as the Paper Source:

Sheet Feeder to leave a margin of at least 0.12 inch (3 mm) on both sides of

your printout

36

or

Sheet Feeder–No Margins if you want to print your image edge-to-edge.

■ Enter your cut paper size as the Paper Size setting. Remember, your cut paper

size should be at least two inches longer than your document size to provide
the correct margins.

Windows: Select

User Defined

as the Paper Size setting, then input the size

of your cut paper.

Macintosh: Click the

Customize

button, then input the size of your cut
paper and click OK. The custom size is automatically selected as the Paper Size
setting.

6. Click OK (or

Print

). You may need to click OK (or

Print

) on another screen to

start printing.

After you finish printing, store or display your printout by following the guidelines in
“Taking Care of Your Prints” on page 25. Keep unused paper, as well as your
printout, away from high temperatures and humidity and out of direct sunlight.

Maintaining Your Printer

This section describes maintenance procedures to keep your printer working its best
and preparation steps for moving your printer. Follow the instructions here for:

■ “Cleaning the Print Head” below

■ “Replacing an Ink Cartridge” on page 40

■ “Aligning the Print Head” on page 43

■ “Cleaning the Printer” on page 45

■ “Transporting the Printer” on page 46

For more details, see your electronic Reference Guide, as described on page 2.

Cleaning the Print Head

If your printed image is unexpectedly light or faint, or has missing bands of color, you
may need to clean the print head. This unclogs the nozzles so they can deliver ink
properly. Cleaning the print head uses ink, so clean it only if print quality declines.

When you don’t turn on your printer for a long time, the print head
nozzles can dry out and diminish print quality. It’s a good idea to turn on
your printer at least once a month to maintain good print quality.

Follow these steps to clean the print head:

1. Make sure the printer is connected directly to your computer. If it’s connected
over a network, see “Using the Control Panel to Clean the Print Head” on
page 39.

2. Make sure the printer is turned on but not printing, and both the

B black and

A color ink out lights are off. (If an ink out light is flashing, replace the ink

cartridge instead.)

37

3. If you have an application running, access the printer settings dialog box as
described on page 9 (Windows) or page 16 (Macintosh).

Or, with Windows, click Start, point to Settings, then select Printers. Right-click
your EPSON Stylus Photo 2000P printer icon, then select Properties
(Document Defaults in Windows NT or Printing Preferences in
Windows 2000).

4. Windows: Click the Utility tab.

Macintosh: Click the Utility
button.

5. On the Utility menu, click the

Head Cleaning button.

6. Follow the instructions on the
screen to clean the print head.
Cleaning takes about 30 seconds,
during which the printer makes
some noise and the
light flashes.

Never turn off the printer while the Ppower light is flashing, unless the
printer hasn’t moved or made noise for more than 5 minutes.

Ppower

Head Cleaning
button

38

7. When the

Ppower light stops flashing, run a nozzle check to confirm that the

print head nozzles are clean. Load plain paper in the printer and click Print nozzle

check pattern

. Then click Next. Examine the nozzle check pattern as described

on page 39.

.

Clean

to clean the print head again.

8. If the pattern has missing dots or lines, click
If the pattern looks complete, click

Finish

If you don’t see any improvement after cleaning three or four times, check for
solutions in “Problems Getting Good Print Quality” on page 53. You can also turn
the printer off and wait overnight—this allows any dried ink to soften—and then try
cleaning the print head again.

Examining the Nozzle Check Pattern

A good nozzle check pattern should look something like this:

Each line in the pattern should be complete, with no gaps or missing dots. If your
printout looks okay, you’re done.

If any dots are missing, as shown below, clean the print head again; see page 37 for
instructions.

missing dots

missing dots

missing dots

Using the Control Panel to Clean the Print Head

If your printer is connected over a network, you have to use the control panel to clean
the print head. (If the printer is connected directly to your computer, it’s better to use
the head cleaning utility as described above.)

Press the
down for three seconds. Cleaning takes
about 30 seconds, during which the
printer makes some noise and the
Ppower light flashes.

When the
open an application and print a small
image containing black and color data. If you still
see missing dots or lines, repeat the cleaning cycle as described above.

If you don’t see any improvement after cleaning three or four times, check for
solutions in “Problems Getting Good Print Quality” on page 53. You can also turn
the printer off and wait overnight—this allows any dried ink to soften—and then try
cleaning the print head again.

R cleaning button and hold it

cleaning
button

Ppower light stops flashing,

39

Replacing an Ink Cartridge

When the

B black or

A color ink out light flashes, the indicated cartridge is low on

ink. This is a good time to make sure you have a new cartridge. When the light stays
on, the cartridge is empty and you need to replace it.

When an installed ink cartridge is more than six months old, you may also need to
replace it if you notice that your printouts don’t look as good as they used to. If the
print quality doesn’t improve after cleaning and aligning the print head, you can
replace one or both cartridges. To check the level of ink you have left, see the graphic
in the printer driver (Windows) or click the ink level icon in the printer driver or
EPSON Monitor 3 utility (Macintosh).

You cannot print if either ink cartridge is empty. Leave the empty
cartridge installed in the printer until you have obtained a replacement;
otherwise the ink remaining in the print head nozzles may dry out.

Use these EPSON ink cartridges within six months of installing them and before the
expiration date on the package:

Region Black ink cartridge Color ink cartridge

U.S. T015201 T016201

Canada T015311 T016311

40

To ensure good results, use genuine EPSON ink cartridges and do not
refill them. Other products may cause damage to your printer not
covered by EPSON’s warranty.

When you need new ink cartridges, contact your dealer or call EPSON at
[phone] or visit the EPSON Store at www.epsonstore.com (U.S. sales only).
In Canada, please call [phone] for dealer referral.

The printer’s first ink cartridges will run out of ink sooner than the
replacement cartridges. This is because the printer has to charge its ink
delivery system when cartridges are installed the first time.

To conserve ink, avoid cleaning the print head more often than
necessary, and always turn the printer off using the power button (not
from a power strip or external switch).

Removing and Installing Ink Cartridges

Be sure you have a new ink cartridge before you begin. Once you start the ink
cartridge replacement procedure, you must complete all the steps in one session.

Follow these steps to replace ink cartridges:

1. Make sure the printer is turned on and not printing (the
on, but not flashing).

2. Check the

B black and

A color ink out lights to see which ink cartridge you need

to replace.

3. Open the printer cover and press the yellow
ink cartridge replacement button. The print
head moves left and the

Ppower light

begins flashing.

To avoid damaging the
printer, never move the
print head by hand.

4. The color cartridge is on the right and the
black cartridge is on the left. Pull up the ink
cartridge clamp all the way. The cartridge
rises up from its holder.

Ppower light should be

ink cartridge
replacement
button

5. Lift the cartridge out of the printer and
dispose of it carefully.

Keep ink cartridges out of the
reach of children and do not drink
the ink.

If ink gets on your hands, wash
them thoroughly with soap and
water. If ink gets into your eyes,
flush them immediately with
water.

41

6. Unwrap the new ink cartridge. Then remove
the yellow tape seal on top.

You must remove the yellow tape
from the top of the cartridge or you
will permanently damage it. Don’t
pull off any other part of the label or
try to remove the clear seal
underneath the cartridge.

Don’t touch the green circuit board
on the back of the cartridge; you
may inhibit normal operation and
printing.

7. Tilt the ink cartridge forward slightly as you
lower it into its holder.

Hang the tabs at the back of the cartridge on
top of the hooks as shown.

black cartridge color cartridge

Don’t touch the green
circuit boards on the back

tabs

hooks

42

Don’t place the cartridge tabs

under

the hooks; you may damage the
clamp when you close it.

8. Lower the ink cartridge clamp and press it
down to lock it in place. (The color clamp is a
bit harder to close than the black clamp.)

9. If you need to replace the other ink cartridge,
repeat steps 4 through 8 before continuing
with step 10.

10. Press the yellow ink cartridge replacement
button and close the printer cover. The printer
moves the print head and begins charging the
ink delivery system.

The

Ppower light flashes, and the printer makes noise. Charging takes about

one minute. When it’s finished, the

Never turn off the printer while the Ppower light is flashing, unless the
printer hasn’t moved or made noise for more than 5 minutes.

Ppower light stops flashing and stays on.

Aligning the Print Head

If your printouts contain jagged characters or misaligned vertical lines, you may need
to align the print head. Your printer must be connected to a local port, not on a
network, to use the Print Head Alignment utility.

The utility is in two parts and takes approximately 15 to 20 minutes to complete.
Follow these steps:

1. Make sure the printer is turned on but not printing, and letter-size paper is
loaded.

Load paper that’s at least 8.27 inches (210 mm) wide to prevent ink from
spraying inside the printer and smudging your printouts.

For the best results, use a photo-quality paper, such as EPSON Archival
Matte Paper, to check the print head alignment. Don’t use plain,
recycled, or photocopier paper.

43

2. If you have an application running, access the printer settings dialog box as
described on page 9 (Windows) or page 16 (Macintosh).

Or, with Windows, click Start, point to Settings, then select Printers. Right-click
your EPSON Stylus Photo 2000P printer icon. Select Properties (Document

Defaults

in Windows NT or Printing Preferences in Windows 2000).

3. Windows: Click the Utility tab.

Macintosh: Click the Utility button.

4. You see the Utility menu. Click the Print Head Alignment button.

5. Follow the instructions on the screen to print a test page.

6. Select the best line
from the first group

#1

123456789

10 11 12 13 14 15

Pick the best line

of lines on the
printout, then enter
its number in box #1
on screen. Select the
line with the
cleanest, straightest

56789

#2

10 11

edges. Then choose
the best line in the

123456789

10 11 12 13 14 15

second group, and
enter its number in
box #2 on screen.

7. If you want to check the results, click Realignment to print another test page.
Make sure the middle line (numbered 8) in each group is the best. If it isn’t, you
may need to repeat step 6 more than once to align your print head completely.

8. Click

Next

and follow the on-screen instructions to print two columns of boxes.

9. Select the box with the least grainy appearance (smoothest gray) from the first
column, then enter its number in box #1 on screen. Then choose the best box
from the second column and enter its number in box #2 on screen.

44

10. If you want to check the results, click

Realignment

to reprint the boxes. Make
sure the middle box (numbered 5) in each column is the best. If it isn’t, you may
need to repeat step 9 more than once.

11. When done, click Finish.

Cleaning the Printer

To keep your printer working its best, you should clean it several times a year. Follow
these steps:

1. Turn off the printer and wait for the

Ppower light to go out.

2. Unplug the power cord and disconnect the printer cable.

3. Remove all the paper from the sheet feeder.

4. Clean the exterior of the printer with a soft, damp cloth.

5. Clean ink out of the printer’s interior with a soft, damp cloth.

Don’t clean the gears or touch any other parts inside the printer,
except as described below.

Never use a hard or abrasive brush, or alcohol or thinner for cleaning;
they can damage the printer components and case.

Don’t get water on printer components, and don’t spray oils or
lubricants inside the printer.

If you notice streaks of ink marring your printouts, your printer’s paper eject rollers
may be dirty. You can clean the rollers using the cleaning tool that came with your
printer (or you can just use cotton swabs). Follow these steps:

1. Plug in the printer, but make sure it’s turned off and the

Ppower light is not on.

2. Place several sheets of plain paper in the printer.

3. Dampen the cleaning tool, and then squeeze out any excess water.

4. Hold down the yellow ink cartridge replacement button, and then turn on the
printer by pressing the

Ppower button. Continue holding down the yellow

button until you see all three control panel lights flashing.

5. Press the

E load/eject button. A sheet of paper feeds into the printer (under the

paper eject rollers) and the rollers turn slowly.

45

6. Wipe off ink from the rollers using the
dampened cleaning tool as shown.

If the paper ejects before you finish cleaning,
press the

E load/eject button to feed another

sheet into the printer.

7. When you’re finished, turn the printer off.

Transporting the Printer

If you move your printer some distance, you need to prepare it for transportation in
its original box or one of a similar size. Follow these steps:

To avoid damage, always leave the ink cartridges installed when
transporting the printer. Be sure to remove the tape used in step 4 after
setting up the printer in its new location.

1. Turn on the printer, wait until the print head
locks in the far right position, then turn off

Tape the ink cartridge holder to
the printer case

the printer.

2. Unplug the power cord from the electrical
outlet. Then disconnect the printer cable
from the printer.

3. Remove any paper from the printer and
remove the paper support.

4. Open the printer cover. Secure the ink
cartridge holder to the printer with tape as
shown, then close the printer cover.

5. Close the cover, push in the output tray extensions, and close the tray.

6. Repack the printer and attachments in the original box using the protective
materials that came with it.

Keep the printer level as you transport it. After transporting it, remove the tape
securing the print head and test your printer. If you notice a decline in print quality,
clean the print head (see page 37) or align the print head (see page 43).

46

Problem Solving

This section gives you the basics for diagnosing and solving printer problems.

■ First see “Diagnosing Printer Problems” below to determine the cause of the

problem.

■ Then see “Problems and Solutions” on page 51 for solutions to common setup,

software, print quality, and paper feeding problems.

It’s a good idea to check EPSON’s web site periodically for possible
updates to your printer driver. Visit http://www.epson.com and check
the section for your product to see if there is a new driver available, free
of charge, for downloading to your computer. Downloading instructions
are posted for your convenience.

Diagnosing Printer Problems

You can diagnose some problems by checking the printer’s control panel lights, as
described below, or running a printer check, as described on page 49.

Checking the Control Panel Lights

Paper out light

Color ink out light

Black ink out light

Power buttonLoad/eject buttonCleaning button

Follow the guidelines on the next page to check the control panel lights.

Power
light

47

P is on The

flashes When the

S

is on When the

S

B

or A flash When an ink out light flashes, your ink supply is low. Make sure you

B

or A are on When an ink out light comes on, you need to replace the ink cartridge.

P and S flash

and

B

and A are on

P S B A flash When all the lights flash, your printer may have an internal error. Make

P S B A are off When all the lights are off, the printer is not receiving power. Try these

Ppower light is on when the printer is ready to print. It flashes

when the printer is receiving a print job, charging ink, or cleaning the
print head.

S paper out light flashes, you have a paper jam. Press the

E load/eject button to try to clear the jam. If that doesn’t work, turn off

the printer and gently pull out all the paper. Make sure none of the
sheets are curled, creased, old, stuck together, or too thin. Then reload
the paper against the right edge guide and slide the left edge guide
against it. Turn on the printer and press the
resume printing. (If you’re using roll paper, see page 28 for additional
loading instructions.)

S paper out light comes on, your paper is out or incorrectly

loaded. Make sure none of the sheets are curled, creased, old, stuck
together, or too thin. Then reload the paper against the right edge
guide and slide the left edge guide against it. Press the
button to resume printing. (If you’re using roll paper, see page 28 for
additional loading instructions.)

have a replacement cartridge.

Make sure you have a replacement cartridge. See page 40 for
replacement instructions. If an ink out light comes on after you’ve
replaced a cartridge, you installed a cartridge your printer can’t use.
Remove it and replace it with the correct type.

When the
lights come on, jammed paper may be blocking movement of the print
head. Turn off the printer, open the cover, and check inside for any
jammed paper. Then turn the printer back on. If the lights still flash and
come on, contact your dealer or EPSON; see page 59 for information.

sure you removed all the packing material as described on the Start
Here poster in your printer box. Then turn off the printer, wait a few
seconds, and turn it on again. If the lights still flash, contact your dealer
or EPSON; see page 59 for contact information.

solutions:

■ Make sure the printer is turned on.

■ Turn off the printer, plug in the power cord securely, and turn on

■ Make sure the outlet is operable and is not controlled by a switch

Ppower and

the printer again.

or timer. If in doubt, try using another outlet.

S paper out lights flash, and both of the ink out

E load/eject button to

E load/eject

48

Running a Printer Check

You can run a printer check to determine whether a problem comes from the printer
itself or some other source. Follow these steps:

1. Make sure both the printer and computer are turned off.

2. Disconnect the interface cable from the printer.

3. Make sure letter-size or larger paper is loaded in the printer.

4. Hold down the
Continue holding down the
flash, then release it.

The printer prints a page showing its ROM version number, ink counter, and a
nozzle check pattern. Only the nozzle check pattern is shown below. (If the
pattern has gaps or missing dots, you need to clean the print head; see page 37.)

5. To end the check, turn off the printer after it prints the check page. Then
reconnect the interface cable and turn on your printer and computer.

If the check page prints, the problem probably lies in your software settings, the
interface cable, or your computer.

If the check page doesn’t print, you may have a problem with your printer.

Try the suggestions in “Problems and Solutions” beginning on page 51. If nothing
seems to work, contact your dealer or EPSON as described on page 59.

E load/eject button, then press and release the

E load/eject button until the

Ppower light starts to

Ppower button.

49

Identifying Printer Parts

If you need help identifying the parts of the printer, refer to these illustrations:

paper support extension

paper support

right edge guide

sheet
feeder

left edge
guide

printer cover

roll paper holder and spindle

output tray

output tray extensions

50

ink cartridge holders
(not removable)

ink cartridge
replacement button

paper
thickness
lever

control panel

Problems and Solutions

Here are some troubleshooting tips if you have any problems setting up your printer,
installing software, getting good print quality, feeding paper, or other problems.

Problems Setting Up the Printer or Installing Software

The printer started making noise
after ink cartridge installation.

■ The first time you install ink

cartridges, the printer must charge
its ink delivery system for about
three minutes. Wait until charging
finishes (the

Ppower light stops

flashing) before you turn off the
printer. If you turn off the printer
while it’s charging, it may charge
improperly and use excess ink the
next time you turn it on.

■ Make sure the ink cartridge

clamps are locked down and that
no packing material remains in the
printer. Turn off the printer,
disconnect it from your computer,
and turn it on again to clear the
error. Then turn it off, reconnect
it, and turn it on again.

You’re having problems installing
the printer software.

■ Carefully follow the instructions

on the Start Here poster.

■ Make sure you’ve closed all other

applications, including any screen
savers and virus protection
software. Then try installing the
printer software again.

■ Make sure your printer cable is

securely connected to the printer
and computer.

You’re printing over a network.

See your electronic Reference Guide
for instructions on configuring your
printer for use on a network.

■ If the printer stops moving or

making noise, but the

Ppower

light is still flashing after five
minutes, turn off the printer.
If the light is still flashing when
you turn it back on, contact your
EPSON dealer or see “Where To
Get Help” on page 59.

51

Problems with Printing

Only the

Ppower light is on, but

nothing prints.

■ Make sure the interface cable is

connected securely and that the
cable meets the system
requirements on page 61 or
page 62.

■ Run a printer check as described

on page 49. If the check page
prints, make sure your printer and
application software are installed
correctly.

■ If you’re printing on a network,

you need to set up your printer for
network printing, as described in
your electronic Reference Guide.

The printer looks and sounds as
though it’s printing, but nothing
prints.

Make sure the print head nozzles are
not clogged. To clean the print head,
see page 37.

Printing is too slow.

Make sure your system meets the
requirements listed on page 61 or
page 62. If you’re printing a
high-resolution image, you need
more than the minimum
requirements listed.

You may also need to:

■ Clear space on your hard disk or

run a defragmentation utility.

■ Close open applications that

you’re not using.

■ Increase your system’s memory

(RAM).

■ Uninstall and reinstall your

printer software if you upgraded
to a newer version of Windows.

For the fastest printing, try the
following:

■ Choose Black ink if your

document is black text only.

■ Set the Quality/Speed slider to

Speed.

■ In the printer settings Advanced

dialog box, turn Super(x) off, and
turn High Speed on.

■ If you’re using the parallel port,

enable ECP/DMA mode on your
computer’s parallel port for
maximum print speeds. See your
computer documentation or the
manufacturer for instructions.

Your printer makes noise when
you turn it on or after it has been
sitting for a while.

Your printer is performing routine
maintenance.

52

Problems Getting Good Print Quality

■ Make sure an ink cartridge isn’t low

on ink or too old. Ink cartridges
should be used within six months of
installing them. To replace an ink
cartridge, see page 40.

■ Try using Automatic mode. See

page 9 (Windows) or page 16
(Macintosh) for instructions.

■ Run the Print Head Alignment

You see banding (light lines on the
printout).

■ Make sure the print head nozzles are

not clogged. To clean the print head,
see page 37.

■ Make sure the Media Type setting

matches the paper you loaded. See
page 25 for guidelines.

■ Make sure the printable side of the

paper is face up. It is usually whiter,
shinier, or smoother.

■ Make sure the paper thickness lever is

in the 0 position (shown below). Set
it to the +position to print on thick
paper or envelopes. Also turn off

High Speed

in the printer settings.

utility using EPSON photo-quality
paper (such as Archival Matte Paper).
See page 43 for instructions.

Your printout is grainy.

■ If you’re printing a black-and-white

image, make sure Color is selected as
the Ink setting; this provides
smoother gradations in grayscale
images.

■ Make sure you’re using one of the

EPSON papers designed for your
printer.

■ Set the Quality/Speed slider to the

Quality

setting in your printer
software; see page 9 (Windows) or
page 16 (Macintosh).

■ Run the Print Head Alignment

utility. See page 43 for instructions.

■ You may need to increase the image

resolution or print it in a smaller size;
see your application software’s
documentation.

53

Your printout is blurry or smeared.

■ Make sure your paper isn’t damp or

curled, or loaded face down. If it’s
damp or curled, reload new paper.

■ Use a support sheet or load your

paper one sheet at a time.

■ Make sure your paper meets the

specifications in the electronic
Reference Guide.

■ Use only EPSON papers that are

compatible with your printer to
ensure proper absorption of EPSON
Archival inks. Other papers may not
be compatible and could cause ink
bleeding or pooling.

■ Run the Print Head Alignment

utility. See page 43 for instructions.

■ Check the paper thickness lever

position. If it’s in the + position,
your printer is set for thicker paper
or envelopes and your image may
smear. For most papers, set the paper
thickness lever to the 0 position, as
shown on page 53.

Your printout is faint or has gaps in
the image.

■ Make sure the print head nozzles are

not clogged. To clean the print head,
see page 37.

■ Check the control panel lights to see

if the ink cartridges are low on ink.
To replace an ink cartridge, see
page 40.

■ Make sure the Media Type setting

matches the paper you loaded. See
page 25 for guidelines.

■ Make sure your paper isn’t damaged,

old, dirty, or loaded face down. If it
is, reload a new sheet with the
printable side up; it’s usually whiter,
shinier, or smoother than the other
side.

54

■ Remove each sheet from the output

tray after printing, especially when
you’re printing on glossier paper.

You see wrong or missing colors.

■ Make sure an ink cartridge isn’t too

old or low on ink. To replace an ink
cartridge, see page 40.

■ You may be printing a file saved in

CMYK format. To print correctly,
the file should be saved in RGB
format. See the color matching tips
on page 20.

■ Due to the nature of pigment-based

inks, lighting conditions can affect
the appearance of your printed
output. Generally, colors look more
accurate when illuminated by a D50
light source.

You see colored hues in the gray parts
of a black-and-white photograph.

■ Make sure the Ink setting is set to

Color for color images and your

application is set for color printing.

■ Make sure the print head nozzles are

not clogged. To clean the print head,
see page 37.

■ If you’re printing a high-resolution

image, turn off PhotoEnhance as
described on page 18.

■ Try using Automatic mode. See

page 9 (Windows) or page 16
(Macintosh) for instructions.

■ You may be using a PhotoEnhance

special effect that alters image colors,
such as Sepia; see page 18.

■ No printing system can exactly

match your on-screen colors.
However, you can use a color
management system to get as close as
possible. See the advanced color
management tips on page 21 and
your electronic Reference Guide.

On the EPSON Stylus Photo 2000P,
grayscale images look best when printed
in color mode. Color mode provides
the smoothest gradations, but may
make some hues noticeable. For best
results, make sure the Media Type
setting matches the paper you loaded
(see page 25) and try one of the
following:

■ Leave Color as the Ink setting (the

EPSON Stylus Photo 2000P is not
recommended for neutral
black-and-white photography).

■ Clean and align your print head, as

described on page 37 and page 43.

■ If you scanned the image, make sure

you calibrated the color correctly
with your scanning software.

■ Create a color calibration profile with

a color management program to
improve the image’s color balance.

55

Problems with Paper Feeding

Too many copies are printing.

Make sure you’ve selected the correct
number of copies in your printer
settings and application.

Paper doesn’t eject fully or is
wrinkled.

■ If the paper doesn’t eject fully, you

may have set the wrong paper size.
Press the

E load/eject button to

eject the paper. Then select the
correct paper size in your
application or printer settings.

■ If it ejects wrinkled, the paper may

be damp or too thin.

■ If you’re ejecting roll paper,

carefully follow the steps in
“Removing and Storing Roll
Paper” on page 34.

Paper jams inside the printer.

Press the

E load/eject button, turn

off your printer, open the cover, and
remove all the paper that’s inside,
including any small pieces that may
have torn off.

If your paper jams frequently:

■ Use smooth, high-quality paper,

loaded printable side up.

■ Fan the stack and then even the

edges before loading it.

■ Don’t load paper above the arrow

mark on the left edge guide.

■ Place the paper against the right

edge guide and slide the left edge
guide against your paper.

Multiple pages feed at once.

56

Paper doesn’t feed.

Remove the paper and check that:

■ It’s not curled, creased, or too old.

■ It’s not loaded above the arrow

mark on the left edge guide.

■ It’s not jammed inside the printer.

(If the

S paper out light is

flashing, paper is jammed.)

Reload the paper and don’t set the
left edge guide too tightly.

If you’re loading roll paper, carefully
follow the steps in “Loading Roll
Paper” on page 28.

Remove the paper, then:

■ Make sure the paper isn’t damp or

too thin.

■ Fan the edges of the stack of paper

to separate the sheets.

■ Reload the paper and don’t set the

left edge guide too tightly.

Roll paper feeds too far between
images.

Make sure

Save Roll Paper

is not

selected in your printer settings.

Solving Miscellaneous Printout Problems

The margins are incorrect.

■ Make sure you’ve selected the

correct paper size in your printer
settings. See page 11 (Windows)
or page 15 (Macintosh).

■ Check your application’s

instructions on selecting the
correct margins for your paper
size. The margins must be within
the printable area of the page. See
“Specifications” in your electronic
Reference Guide for more
information.

■ If you’re printing on roll paper,

make sure you’ve selected either

Roll Paper or Roll Paper–No
Margins

as your Paper Source to
get the margins you want. See
page 30 for details.

You see incorrect characters.

■ Make sure the interface cable is

securely connected and that the
cable meets the system
requirements on page 61 or
page 62. Then try printing again.

The image size or position is
incorrect.

Make sure the paper and layout
options are set correctly; see page 7
(Windows) or page 13 (Macintosh)
for instructions on accessing the
settings.

The image is inverted, as if viewed
in a mirror.

Turn off Flip Horizontal in the
Advanced dialog box (see page 19)
or the mirror setting in your
application software.

The printer prints blank pages.

■ Make sure you’ve selected the

correct paper size in your printer
settings. See page 11 (Windows)
or page 15 (Macintosh).

■ Make sure the print head nozzles

are not clogged. To clean the print
head, see page 37.

■ Make sure your printer is selected

in your application, or as the
Windows default printer or the
current printer in the Macintosh
Chooser.

■ If you’re using a switch box with

your printer, connect the printer
directly to your computer and try
printing again.

57

Uninstalling Printer Software

If you need to uninstall and then reinstall your printer software, as when upgrading
your computer’s operating system, follow these steps:

Uninstalling Windows Software

1. Double-click My Computer, then double-click the Control Panel icon.

2. Double-click Add/Remove Programs. Click EPSON Printer Software in the
program list.

3. For Windows 2000: Click Change/Remove. Then select your EPSON Stylus

Photo 2000P

For other Windows systems: Select the EPSON Stylus Photo 2000P printer
icon. Click Add/Remove and follow the instructions on screen. If you’re using a
USB port, click EPSON USB Printer Devices in the program list, then click

Add/Remove.

4. Restart your computer.

printer icon and click OK. Follow the instructions on screen.

58

Uninstalling Macintosh Software

1. Insert your printer software CD-ROM; double-click the EPSON CD-ROM icon
if necessary.

2. Double-click Install Printer Driver/Utility, then double-click the Installer icon.

Continue

Click

3. On the installer screen, click the arrow in the Easy Install list at the top and select

Uninstall

instructions. When you’re finished, click

4. Restart your Macintosh.

.

. Then click the

Uninstall

button at the bottom and follow the

Quit

.

Reinstalling Printer Software

Before reinstalling your printer software, first uninstall it as described above. Then
follow the instructions on the Start Here poster to reinstall your software. (You won’t
need to reinstall your electronic Reference Guide.)

Where To Get Help

If you need help with your printer or its software, see the contact information below.

For help using any other software on your system, see the
documentation for that software for technical support information.

EPSON Technical Support

EPSON provides technical assistance 24 hours a day through the electronic support
services and automated telephone services listed in the following table:

Service Access

World Wide Web

EPSON Internet
FTP Site

EPSON E-MAIL
Technical Support

Automated
Telephone Services

From the Internet, you can reach EPSON Support at

http://www.epson.com

drivers and other files, look at documentation such as product
brochures and user manuals, and access troubleshooting
information.

If you have Internet FTP capability, use your Web browser (or
other software for FTP downloading) to log onto
with the user name
password.

To receive technical advice through e-mail, go to

http://www.epson.com

troubleshooting tab, as requested.

A variety of automated help services are available 24 hours a
day, seven days a week. To use these services, you must have
a touch tone telephone and call

. At this site, you can download

anonymous

and complete the form under the

and your e-mail address as the

[phone]

ftp.epson.com

.

59

To speak directly to a technical support representative, dial:

■ U.S.: [phone], 6 AM to 8 PM, Pacific Time, Monday through Friday and

7 AM to 4 PM, Saturday. Toll or long distance charges may apply.

■ Canada: [phone], 6 AM to 6 PM, Pacific Time, Monday through Friday.

Toll or long distance charges may apply.

Before you call, please have the following information ready:

■ Product name (EPSON Stylus Photo 2000P)

■ Product serial number (located on the back of the printer)

■ Proof of purchase (such as a store receipt) and date of purchase

■ Computer configuration

■ Description of the problem

EPSON Store

You can purchase ink cartridges, paper, manuals, and accessories from EPSON at
[phone] or by visiting the EPSON Store at www.epsonstore.com (U.S. sales
only). In Canada, please call [phone] for dealer referral.

60

Requirements and Notices

This section contains your printer’s system requirements and warranty. It also
includes important safety instructions that you should follow when using your
printer.

System Requirements

Windows

To use your printer and its software, your system should have:

A Microsoft® Windows compatible PC with a Pentium® processor, 200 MHz or faster,

■

recommended

Windows 95, Windows 98, Windows Me, Windows 2000, or Windows NT® 4.0

■

64MB of RAM (128MB or more recommended)

■

200MB or more of free hard disk space recommended

■

CD-ROM or DVD drive for installing the printer software

■

USB connection: a computer running Windows 98, Windows Me, or Windows 2000 with a

■

Windows-compliant USB port and a shielded USB “AB” cable up to 9.8 ft. (3 meters) long.

Parallel connection: an IEEE-1284 compliant parallel cable, up to 10 feet (3 meters) long.

Using an improperly shielded USB cable—especially a cable more than 9.8 ft.
(3 meters) long—may cause the printer to malfunction.

61

Macintosh

To use your printer and its software, your system should have:

■ An Apple

■ Mac

■ 64MB of available RAM (128MB or more recommended)

■ 200MB of free hard disk space recommended

■ CD-ROM or DVD drive for installing the printer software

■ A shielded USB “AB” cable up to 9.8 ft. (3 meters) long.

NERGY STAR

E

®

iMac™ series Power Macintosh® G3 or G4 with USB port

®

OS 8.5.1 or later

If your iMac is running OS 8.1, you’ll need to upgrade your operating system before
connecting the printer to your computer. If your iMac is running OS 8.5.1, Apple
recommends that you install iMac Update 1.1, available on the Apple web site. To
find out which operating system your Macintosh is running, select About This
Computer from the Apple menu.

Using an improperly shielded USB cable—especially a cable more than 9.8 ft.
(3 meters) long—may cause the printer to malfunction.

Compliance

62

As an ENERGY STAR Partner, EPSON has determined that this
product meets the ENERGY STAR guidelines for energy efficiency.
The EPA ENERGY STAR office equipment program is a voluntary
partnership with the computer and office equipment industry to
promote the introduction of energy-efficient personal computers,
monitors, printers, fax machines, and copiers in an effort to reduce air
pollution caused by power generation.

Important Safety Instructions

Before using your printer, read the following safety instructions to make sure you use the printer safely
and effectively:

■ Be sure to follow all warnings and instructions marked on the printer.

■ Do not place the printer on an unstable surface or near a radiator or heating vent or in direct

sunlight.

■ Use only the type of power source indicated on the printer’s label.

■ Connect all equipment to properly grounded power outlets. Avoid using outlets on the same

circuit as photocopiers or air control systems that regularly switch on and off.

■ Place the printer near a wall outlet where the plug can be easily unplugged.

■ Do not let the power cord become damaged or frayed.

■ If you use an extension cord with the printer, make sure the total ampere rating of the devices

plugged into the extension cord does not exceed the cord’s ampere rating. Also, make sure the total
ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet’s ampere
rating.

■ Turn off and unplug the printer before cleaning. Clean with a damp cloth only. Do not spill liquid

on the printer.

Always turn the printer off using the
strip or unplug the printer until the

■ Do not block or cover the openings in the printer’s case or insert objects through the slots.

■ Except as specifically explained in this manual, do not attempt to service the printer yourself.

■ Unplug the printer and refer servicing to qualified service personnel under the following

Ppower button. Don’t switch off the power

Ppower light is off.

conditions:

If the power cord or plug is damaged; if liquid has entered the printer; if the printer has been
dropped or the case damaged; if the printer does not operate normally or exhibits a distinct change
in performance. Adjust only those controls that are covered by the operating instructions.

Ink Cartridge Safety Instructions

■ Keep ink cartridges out of the reach of children and do not drink the ink.

■ Do not shake an ink cartridge; this can cause leakage.

■ If ink gets on your skin, wash the area thoroughly with soap and water. If ink gets in your eyes,

flush them immediately with water.

■ Install the ink cartridge immediately after you remove it from its foil package. If you leave a

cartridge unpacked for a long time before using it, normal printing may not be possible.

■ Do not dismantle the ink cartridges. This could damage the print head.

■ Do not touch the green chip on the back of the cartridge. This may inhibit normal operation and

printing.

■ In these ink cartridges, the IC chip retains a variety of cartridge-related information (such as the

amount of ink remaining) so that a cartridge may be removed and reinserted freely. However, each
time the cartridge is inserted, some ink is consumed because the printer automatically performs a
reliability check.

■ If you remove an ink cartridge for later use, be sure to protect the ink supply area from dirt and

dust, and store it in the same environment as the printer. Note that there is a valve in the ink
supply port, making covers or plugs unnecessary, but care is needed to prevent the ink from
staining items that the cartridge touches. Do not touch the ink cartridge ink supply port or the
surrounding area.

63

■ Do not use an ink cartridge beyond the date printed on the cartridge carton; otherwise it may

result in reduced print quality. For best results, use up the ink cartridges within six months of first
installing them.

■ Store ink cartridges in a cool, dark place.

■ After bringing an ink cartridge inside from a cold storage site, allow it to warm up at room

temperature for at least three hours before using it.

■ Do not put your hand inside the printer or touch the cartridge during printing.

■ Do not move the print head by hand; otherwise you may damage the printer.

■ Before transporting the printer, make sure the print head is capped in the far right position and the

ink cartridges are in place.

Legal Notices

FCC Compliance Statement

For United States Users

This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio or television reception. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause interference to radio
and television reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:

■ Reorient or relocate the receiving antenna.

■ Increase the separation between the equipment and receiver.

■ Connect the equipment into an outlet on a circuit different from that to which the receiver is

connected.

■ Consult the dealer or an experienced radio/TV technician for help.

64

WARNING

The connection of a non-shielded equipment interface cable to this equipment will invalidate the FCC
Certification of this device and may cause interference levels which exceed the limits established by the
FCC for this equipment. It is the responsibility of the user to obtain and use a shielded equipment
interface cable with this device. If this equipment has more than one interface connector, do not leave
cables connected to unused interfaces. Changes or modifications not expressly approved by the
manufacturer could void the user’s authority to operate the equipment.

For Canadian Users

This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment
Regulations.

Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le materiel
brouilleur du Canada.

Declaration of Conformity

According to 47CFR, Part 2 and 15 for:

Class B Personal Computers and Peripherals; and/or

CPU Boards and Power Supplies used with Class B

Personal Computers:

We: EPSON AMERICA, INC.

Located at: MS: 6-43

3840 Kilroy Airport Way
Long Beach, CA 90806-2469
Telephone: [phone]

Declare under sole responsibility that the product identified herein, complies with 47CFR Part 2 and
15 of the FCC rules as a Class B digital device. Each product marketed is identical to the representative
unit tested and found to be compliant with the standards. Records maintained continue to reflect the
equipment being produced can be expected to be within the variation accepted, due to quantity
production and testing on a statistical basis as required by 47CFR §2.909. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may cause undesired operation.

Trade Name: EPSON

Type of Product: Ink Jet Printer

Model: P153A

65

Epson America, Inc. Limited Warranty

What is Covered: Epson America, Inc. (“Epson”) warrants to the first end-user customer that the Epson printer covered by
this limited warranty statement, if purchased and used in the United States or Canada, conforms to the manufacturer’s
specifications and will be free from defects in workmanship and materials for a period of one year from the date of original
purchase. Epson also warrants that the consumable ink cartridges enclosed with the printer will perform to the
manufacturer’s specified usage, which usage may expire before the expiration of the limited warranty for the EPSON
printer. For warranty service, you must provide proof of the date of original purchase.

What Epson Will Do To Correct Problems: Should your EPSON printer prove defective during the warranty period,
please call the EPSON Connection at [phone] (U.S.) or [phone] (Canada) for warranty repair instructions
and return authorization. An Epson service technician will provide telephone diagnostic service to determine whether the
unit requires repair. If service is needed during the warranty period, Epson will, at its option, exchange or repair the unit
without charge for parts or labor. If Epson authorizes an exchange for the defective unit, Epson will ship a replacement
printer to you, freight prepaid.You are responsible for securely packaging the defective printer and returning it to Epson
within five (5) working days of receipt of the replacement unit. You must provide a credit card number to secure the cost of
the replacement printer in the event that you fail to return the defective one. If your printer is being repaired, Epson will
direct you to send your printer to Epson or its authorized service center.The printer will be fixed and sent back to you. You
are responsible for packing the printer and for shipping costs to and from the Epson authorized service center. When
warranty service involves the exchange of the product or of a part, the item replaced becomes Epson property. The
exchanged product or part may be new or refurbished to the Epson standard of quality. Epson’s liability for replacement of
the covered product will not exceed the original retail selling price of the covered product. Exchange products or parts
assume the remaining warranty period of your original product covered by this limited warranty.

What This Warranty Does Not Cover: This warranty covers only normal use in the United States and Canada. This
warranty does not cover damage to the Epson printer caused by parts or supplies not manufactured, distributed or certified
by Epson. This warranty does not cover ribbons, ink cartridges or third party parts, components or peripheral devices
added to the Epson printer after its shipment from Epson, e.g., dealer or user-added boards or components. Epson is not
responsible for warranty service should the Epson label or logo or the rating label or serial number be removed or should
the product fail to be properly maintained or fail to function properly as a result of misuse, abuse, improper installation,
neglect, improper shipping, damage caused by disasters such as fire, flood, and lightning, improper electrical current,
software problems, interaction with non-Epson products, or service other than by an Epson Authorized Servicer. If a
claimed defect cannot be identified or reproduced, you will be held responsible for the costs incurred.

THE WARRANTY AND REMEDY PROVIDED ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER
EXPRESS OR IMPLIED WARRANTIES INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES
OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. SOME LAWS DO NOT ALLOW THE
EXCLUSION OF IMPLIED WARRANTIES. IF THESE LAWS APPLY, THEN ALL EXPRESS AND IMPLIED
WARRANTIES ARE LIMITED TO THE WARRANTY PERIOD IDENTIFIED ABOVE. UNLESS STATED
HEREIN, ANY STATEMENT OR REPRESENTATIONS MADE BY ANY OTHER PERSON OR FIRM ARE VOID.
EXCEPT AS PROVIDED IN THIS WRITTEN WARRANTY, NEITHER EPSON AMERICA, INC. NOR ITS
AFFILIATES SHALL BE LIABLE FOR ANY LOSS, INCONVENIENCE, OR DAMAGE, INCLUDING DIRECT,
SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, RESULTING FROM THE USE OR INABILITY
TO USE THE EPSON PRODUCT, WHETHER RESULTING FROM BREACH OF WARRANTY OR ANY
OTHER LEGAL THEORY.

In Canada, warranties include both warranties and conditions.

Some jurisdictions do not allow limitations on how long an implied warranty lasts, and some jurisdictions do not allow the
exclusion or limitation of incidental or consequential damages, so the above limitations and exclusions may not apply to
you. This warranty gives you specific legal rights and you may have other rights which vary from jurisdiction to
jurisdiction.

Epson America, Inc.

• P.O. Box 93012 • Long Beach, CA 90809-3012

66

Index

A

Accessories, 40, 60
Advanced settings, 18 to 20
Aligning print head, 43 to 44
Archival Matte Paper, 23
Automatic mode, 10, 16

B

Banding, 24, 53
Black and white photos, 53, 55
Blank pages, 57
Blurry images, 54
Browser, 2

C

Cable, printer, 61, 62
Cancelling printing, 12, 17
Characters, incorrect, 57
Checking printer, 49
Cleaning

paper eject rollers, 45
print head, 37 to 39

printer, 45
CMYK file format, 20
Color management, 19, 21
Color problems, 55
ColorSync setting, 19
Control panel, 47 to 48
Copies setting, 56
Custom project types, 19
Customizing print settings, 19 to 20
Cut sheet printing on roll paper, 35 to 36

D

Declaration of Conformity, 65
Default settings, Windows, 13
Digital photos, 18
Displaying prints, 21, 25 to 26
Documentation, 1 to 5
Draft setting, 19

E

Electronic manual, 2 to 4
ENERGY STAR, 62
Envelopes, 24
EPSON

accessories, 40, 60
help, 59 to 60
papers, 22 to 26

EPSON Monitor3, 17

F

Faint images, 54
FCC Statement, 64
Flip Horizontal setting, 57

G

Gamma setting, 20
Grainy printouts, 53
Graph setting, 19

H

Head Cleaning utility, 37 to 38
Help, EPSON, 59 to 60
High Speed setting, 52
High-resolution images, 52, 55

67

I

P

ICM (Image Color Matching) setting, 19
Icons, 2
Incorrect characters, 57
Incorrect colors, 55
Ink cartridge

replacing, 40 to 43

safety instructions, 63 to 64
Ink level, 12, 40
Ink setting, 10, 16
Inverted images, 57

L

Layout problems, 57
Lever, thickness, 24, 53, 54
Lighting conditions, 21
Lights, control panel, 47 to 48

M

Macintosh

printing on roll paper, 32 to 34

printing on single sheets, 13 to 17

system requirements, 62

USB, 62
Maintaining printer, 37 to 46
Margins, incorrect, 56, 57
Media Pack, EPSON, 22
Media Type setting, 10, 16, 25
Metamerism, 21
Mirror images, 57
Mode setting, 10, 16
Monitoring ink level, 12, 40
Movies, see Printer movies
Moving printer, 46

Page Setup dialog box, 15
Paper

eject rollers, cleaning, 45
EPSON, 22 to 26
feeding problems, 56
loading, 7 to 8, 13 to 14, 22 to 24, 35 to 36
loading roll, 28 to 29
size, 11, 12, 15, 17
source, 11, 15
thickness lever, 24, 53, 54
type, setting, see Media Type setting

Photo Paper, 22 to 23
Photo Quality Media Pack, 22
PhotoEnhance, 18
Premium Luster Photo Paper, 23
Premium Semigloss Photo Paper, 23
Preserving prints, 25 to 26
Previewing, 12, 17
Print dialog box, 9, 12
Print head

aligning, 43 to 44

cleaning, 37 to 39
Print Head Alignment utility, 43 to 44
Print quality problems, 53 to 55
Printer

cable, 61, 62

check, 49

cleaning, 45

control panel, 47 to 48

maintaining, 37 to 46

noise, 51, 52

parts, 50

problems, 47 to 57

status, 12, 17

transporting, 46
Printer movies, 4 to 5

68

N

Network printing, 51
Nozzle check pattern, 38 to 39, 49

Printing

advanced, 18 to 20
cancelling, 12, 17
Macintosh, 13 to 17
on envelopes, 24
on paper cut from roll, 35 to 36
on roll paper, 27 to 34
on special paper, 22 to 24
Windows, 7 to 13
with custom project types, 19
with PhotoEnhance, 18

Problems

installing software, 51
miscellaneous, 57
paper feeding, 56
print quality, 53 to 55
printing, 52

setting up printer, 51
Profiles, color, 21
Progress Meter, 12
Project types, custom, 19

Q

Quality/Speed setting, 10, 16

R

Reference Guide, 2 to 4
Reinstalling software, 58
Requirements, system, 61 to 62
Roll paper

loading, 28 to 29

printing cut sheets of, 35 to 36

printing on, 30 to 34

removing, 34

storing, 34

types, 27

S

Safety instructions, 62 to 64
Saving settings, 19 to 20
Service, 59 to 60
Sheet Feeder setting, 11, 15
Smears, 54
Software

problems installing, 51
reinstalling, 58

uninstalling, 58
Special effects, 19
Special papers, 22 to 24, 27
sRGB (Standard Red Green Blue) setting, 19
Status, printer, 12, 17
Storing

prints, 26

roll paper, 34
Super(x) setting, 52
Support, 59 to 60
Symbols, 2
System requirements, 61 to 62

T

Technical support, 59 to 60
Text/Graph setting, 19
Thickness lever, 24, 53, 54
Transporting printer, 46
Troubleshooting, 47 to 57

U

Uninstalling software, 58
USB, 58, 61, 62
Utilities

Head Cleaning, 37 to 38

Nozzle Check, 38 to 39

Print Head Alignment, 43 to 44

69

W

Warranty, 66
Watercolor Paper-Radiant White, 24
Watermark, 12, 17
Windows

default settings, 13
printer status, 12
printing on roll paper, 30 to 32
printing on single sheets, 7 to 12
system requirements, 61
USB, 58, 61

World Wide Web, 59

70

EPSON Ink Jet Papers

Use EPSON paper and inks to get the same photo quality results that earn EPSON
printers all of their awards! These EPSON papers are specially designed to work with
the EPSON Stylus Photo 2000P printer. When your images are printed with EPSON
Archival™ Ink (the standard ink for your printer) and stored under the right
conditions (see page 21), your prints can resist fading for over 200 years.

Archival Matte Paper

Bright, flat-matte finish and smooth surface let you create
images with high contrast and sharpness. Perfect for
professional-looking photos, graphics, and digital fine art.

Premium Semigloss Photo
Paper

Photo-weight paper with a satin-coated surface. Perfect for all
photographic applications and available in a variety of sizes,
including 4-inch by 26.2-foot rolls.

Watercolor Paper–Radiant White

Looks and feels like textured watercolor papers typically
used by artists. Ideal for creating portraits and other
photographic images with a soft watercolor tone.

See the inside back cover for a list of EPSON papers and ordering information.

How to Order EPSON Ink and Paper

To order EPSON ink cartridges and paper, or to find out about new types of paper
designed for your printer, visit the EPSON Store at www.epsonstore.com (U.S. sales
only). You can also contact your dealer or call EPSON at [phone]. In Canada,
please call [phone] for dealer referral.

Ink cartridges

Region Black ink cartridge Color ink cartridge

U.S. T015201 T016201

Canada T015311 T016311

EPSON papers

Paper name Size Part number

EPSON Archival Matte Paper Letter (8 1/2 x 11 inches)

A3 (11.7 x 16.5 inches)

Super B (13 x 19 inches)

EPSON Watercolor Paper - Radiant White Super B (13 x 19 inches) S041351

EPSON Premium Semigloss Photo Paper Letter (8 1/2 x 11 inches)

Super B (13 x 19 inches)

4 inch x 26 ft roll

EPSON Premium Luster Photo Paper Letter (8 1/2 x 11 inches)

A3 (11.7 x 16.5 inches)

Super B (13 x 19 inches)

8.3 inch x 32.8 ft roll

13.0 inch x 32.8 ft roll

S041341

S041343

S041339

S041331

S041327

S041329

S041405

S041406

S041407

S041408

S041409

73