Epson SR-610 Technical Reference Guide

Technical

Reference Guide

SR-610

EPSON

English

410421502

Rev.C

SR-610 Technical Reference Guide

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❏ On the earlier of (a) termination of your relationship with Seiko Epson or (b) Seiko Epsonﾕs request, you

must stop using the confidential information. You must then return or destroy the information, as directed by Seiko Epson.

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❏ You may use confidential information only for the purpose of operating or servicing the products to which the

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❏ Seiko Epson warrants that it has the right to disclose the confidential information. SEIKO EPSON MAKES NO

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❏ The contents of this document are subject to change without notice. Contact us for the latest information. ❏ While every precaution has been taken in the preparation of this document, Seiko Epson Corporation assumes no

responsibility for errors or omissions.

❏ Neither is any liability assumed for damages resulting from the use of the information contained herein. ❏ Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties

for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions.

❏ Seiko Epson Corporation shall not be liable against any damages or problems arising from the use of any options

or any consumable products other than those designated as Original EPSON Products or EPSON-Approved Products by Seiko Epson Corporation.

©Seiko Epson Corporati on, 2005.

Rev. C i

TRADEMARKS

EPSON® and ESC/POS are registered trademarks of Seiko Epson Corporation in the U.S. and other countries.

Intel® ,Celeron® and Pentium® are registered trademarks of Intel Corporation.

Microsoft

CompactFlash is trademarks of SanDisk Corporation, registered in the United States and other countries.

General Notice: Other product and company names used herein are for identification purposes only and may be trademarks of their respective companies.

®

, MS-DOS® , Windows® and Windows NT® are registered trademarks of Microsoft Corporation.

ii Rev. C

Revision Information

Revision Page Changed item and Contents

Rev. A Newly established

Rev. B vii, 1-2,3,1-5 -8,11, 3-1,2,

3-36-39, 5-21,35, 6-2, A-4, C-2 C-4,6

2-1, 3-40 Add the note of handling the HDD.

5-21,35 Add the BIOS Ver.3.05

Rev.C 1-2, 7, 17, 2-1, 32 -35, 66

4-1, 5-13, 15, 7-20, A-5, B-2 -4

The OI-S05 (CompactFlash Adapter) as option is added.

Add the Windows Embedded for Point of Service.

SR-610 Technical Reference Guide

Rev. C iii

Key to Symbols

The symbols in this manual are identified by their level of importance, as defined below. Read the following carefully before handling the product..

WARNING:

Provides information that must be followed carefully to avoid bodily injury.

CAUTION:

Provides information that must be observed to prevent damage to the equipment or loss of data.

❏ Possibility of causing bodily injuries. ❏ Possibility of causing physical damage. ❏ Possibility of causing information loss.

Note:

Provides important information and useful tips on the operation of the equipment and the necessary limitation matters to maintain the performance of the product,

Precautions

WARNING:

❏ Turn off the main power switch immediately and unplug the power cord if the SR-610

produces smoke, a strange odor, or unusual noise. Continued use may lead to fire or electric shock. Contact your dealer or an EPSON service center for advice.

❏ Never disassemble or modify this product.

Tampering with this product may result in injury, fire or electric shock.

❏ For your own safety, never attempt to make repairs yourself. ❏ Do not disassemble or modify. ❏ Injury, fire, or electric shock may result. ❏ Do not insert or unplug the power plug with wet hands. ❏ Electric shock may result. ❏ Do not put foreign objects into or drop the product. ❏ Fire or electric shock may result. ❏ Turn off the SR-610 main power switch immediately and unplug the power cord if a liquid

such as water gets inside, and contact your dealer or EPSON service center for advice.

iv Rev. C

SR-610 Technical Reference Guide

WARNING

❏ Fire or electric shock may result. ❏ Plug it in to a household outlet by itself. ❏ Do not put many plugs into one outlet. Fire may result. ❏ Ensure easy access to the outlet so that the power plug can be unplugged immediately in an

emergency.

❏ Handle the power cord with care.

Fire or electric shock may result if the product is used in an improper manner.

• Do not tamper with the power cord.

• Do not put heavy objects on the power cord.

• Do not bend, wrench, or pull it forcibly

• Do not wire close to thermal appliances.

• Do not plug in a power cable with foreign particles such as dust adhered to it.

• Make sure to insert the power plug as far as it will go.

• Replace the power cord if it is damaged.

❏ Regularly unplug the power plug from the outlet and clean up the ends and between the

blades.

• If the power plug is plugged into the outlet over a long period, it gets dusty, and may lead to fire due to a short.

❏ Do not disassemble, charge, deform, heat, or throw the built-in lithium battery into a fire.

• Injuries due to bursting or chemical reaction may result.

❏ Do not obstruct the ventilation of the product.

If the ventilation is obstructed, heat is accumulated and fire may result.

• Do not install it in a bookstand or the like which are narrow and poorly ventilated.

• Do not place it on a carpet or blanket.

• Do not cover it with a blanket, table cloth, or the like.

❏ Do not plug the telephone cable into the drawer kick out connector. Damage to the

telephone line or printer may result.

Rev. C v

CAUTION

❏ When turning the power of SR-610 off once and turning it on again, wait at least 10 seconds

after turning it off before turning it on again.

• Turning the power on immediately may result in abnormal booting.

❏ Handle the package with care during transport, unpacking, and when burning it.

• Injury from cutting hands, etc. with the edge of the paper may result.

❏ Do not wire the various cables in any manner other than that specified in this manual.

• Incorrect wiring may lead to malfunction or fire.

❏ Do not install the product in an unsteady place (unsteady table, tilted place, etc.).

• Injury from dropping or toppling of the product may result.

❏ Do not install the product in a humid or dusty place.

• A malfunction such as paper jam in the printer, fire, or electric shock may result.

❏ Do not use the product in places where flammable substances (gasoline, benzine, or thinner)

exist in the air.

• Explosion or fire may result.

❏ Do not stand on this product or put heavy things on it.

• Injury from toppling or breaking of the product may result.

❏ Avoid dropping, bumping, heavy vibration, or physical shock.

• Injury and damage to the product may result from breaking the glass of the LCD.

❏ Do not use alcohol, benzine, thinner, trichloroethylene, or ketone solvent when removing

stains.

• Deterioration or breakage of plastic and rubber parts may result.

❏ For safety, be sure to unplug the power plug if the product is not used over a long period. ❏ Do not connect to an AC power supply which is close to a device generating a power surge

or electrical noise. In particular, keep the product away from any device using a large motor.

• Malfunction of SR-610 and POS system may result.

❏ Be sure to plug the power cable into the AC inlet of the product before plugging the power

plug into the outlet.

❏ Make sure to insert the power cable into the AC inlet of the product as far as it will go.

vi Rev. C

SR-610 Technical Reference Guide

CAUTION

❏ Be sure to unplug the power cable from the outlet before unplugging it from the AC inlet of

the product.

❏ Unplug the power cable while holding the connector part. Do not unplug the power cable

by pulling the cable.

❏ Understand the product specifications (See [Power Specifications]). ❏ Do not use the product other than with specified voltage.

• Fire may result.

❏ Do not lift the product by holding the rear cover, the LCD or MSR.

• Injury from breaking or dropping the product may result.

❏ Avoid having the total power capacity of each device receiving power from the product

exceed the power capacity of the product.

• Malfunction may result. See appendix regarding the power capacity.

❏ Be sure to use the product with the rear cover attached.

• Using the product without the rear cover may cause fire or malfunction by allowing foreign particles into the product.

❏ Do not forcibly rotate or change the angle of the customer display.

• Damage to the customer display or column may result.

❏ Do not use magnetic cards with the following abnormalities. Malfunction or serious

degradation in function may result.

• Magnetic surface is dirty. Wet with water, etc. Foreign particles are adhered. Has chips or breakage.

❏ When using compressed air products; such as air dusters, for cleaning during repair and

maintenance, the use of such products containing flammable gas is prohibited.

❏ Do not use aerosol sprayers containing flammable gas inside or around this product. Doing

so may cause fire.

• Filled gas may make fire by catching fire.

❏ Do not insert or remove the CompactFlash card without turning off the power switch. ❏ Use a shielded LAN cable.

Rev. C vii

Note

❏ Be sure to use DIMM, HDD, and CPU that we supplied or specified. ❏ Be sure to use an expanded board, the operation of which has been checked by us, to install

to the PCI slot. Contact your dealer for the operation check list. If a product other than those on the list is used, it is your responsibility to sufficiently evaluate it.

❏ When a commercial application is installed, contact the dealer where you purchased the

product.

viii Rev. C

SR-610 Technical Reference Guide

Regarding this Manual

Purpose of this Manual

This manual intends to provide necessary information for POS system development, design and installation using SR-610 to engineers.

Contents of this Manual

The following list is a summary. All tables of contents are at the end of this section. Refer there for more information and page numbers.

Composition of this manual is as follows.

Chapter 1 [SR-610 System Overview] Describes features of SR-610, hardware

configuration, software configuration, part names, etc.

Chapter 2 [OS Setup] Describes the preinstalled OS (Windows 2000/

XP) and driver configuration and settings.

Chapter 3 [Hardware Setup] Describes how to set up SR-610 and options.

Chapter 4 [Utilities] Describes various utilities and setup

procedures.

Chapter 5 [BIOS Functions] Describes BIOS setup and its settings.

Chapter 6 [DIAG Device Diagnostic Program]

Chapter 7 [RAID] Describes functions and directions of the RAID

Appendix A [Detailed Hardware Specifications]

Appendix B [Operating the Product Continuously (24-hours/day)]

Describes functions and directions of DIAG Device Diagnostic Program.

system of SR-610.

Describes the hardware specifications of SR-610.

Describes the operating the product continuously (24-hours/day) of SR-610.

Rev. C ix

Related Manuals

Name Comments

SR-610 User’s Manual Describes the operation procedure.

SR-610 Service Manual Describes the maintenance and repair procedure for SR-610 service

engineers.

x Rev. C

SR-610 Technical Reference Guide

The BIOS uses the AMI BIOS as a Core BIOS and supports the Plug & Play, APM , ACPI 2.0 etc. Setting up the BIOS's settings and changes to the CMOS can be performed using a utility. The default settings can be saved on a floppy disc and loaded on another SR-610 (It is possible only when the version of the BIOS is the same).

The diagnostic functions (Power On Self Test) inspect the system environment and the hardware when the power is on.

Device diagnostic utility (DIAG)

The device diagnostic utility can inspect the communication line between devices connecting to SR-610 and check the setting of main board.

The devices that can be tested are as follows:

• CPU, main board, memory

• HDD

• LCD display and touch panel

• Customer display

1-6 SR-610 System Overview Rev. C

SR-610 Technical Reference Guide

The devices that cannot be tested are as follows:

• MSR unit

• PCI card

• USB Access Device (60-key POS keyboard included)

• CompactFlash

Operating system

SR-610 works on the following operating systems.

• Windows 2000 Professional SP4 or later

• Windows XP Professional SP2 or later

• Windows Embedded for Point of Service (WEPOS)

Epson offers HDDs with an OS installed. In addition, a dedicated SR-610 and the utility driver installation CD-ROM are available as well. Therefore, an OS that the customers bring in can be used.

Note:

❏ Be sure to back up your data. When you request the repair of an HDD, please be sure to

bring the OS disk.

RAID BIOS/Config utility

Models with 2 HDDs can build RAID1 (mirroring). The RAID BIOS checks the RAID status during startup, and controls the RAID during operation. Even if one HDD fails during startup or operation, another HDD can continue to operate the system.

In addition, basic matters such as starting and stopping RAID are executed.

Watch RAID tool (RAID Utility for Windows)

The Watch RAID tool monitors the RAID status during Windows operation. When RAID events occur, it can notify users by email or buzzer. RAID status can also be confirmed.

RAID Event Watch tool

The RAID Event Watch tool monitors events of the GUI utility. When RAID events occur, it can display popup messages in front of an application and create event logs for Windows.

OLE-POS

The PC/AT architecture allows the use of tools such as Visual BASIC and Visual C++ when developing the SR-610 applications. As the OLE-POS drivers are provided for POS peripheral devices, optimal applications for wide use are easily developed. For the latest OLE-POS, please

Rev. C SR-610 System Overview 1-7

contact our sales offices. OPOS drivers vary from the printer driver for general Windows. It is assumed that the programming is executed in a development environment, such as Visual BASIC. This driver is not supposed to print through applications on the market.

Printer driver-APD

Adding control of printer, customer display, cash drawer to the printer driver for general Windows enables the driver to control especially for POS purposes.

Epson Remote Maintenance Software

Epson Remote Maintenance SoftwareEpson Remote Maintenance Software

With the Remote Maintenance Software, you can manage clients by issuing various jobs from a server to clients (SR-610) and obtain the execution results via the internet or LAN system. It enables you to rewrite or obtain definition data of clients in many shops or on many floors all at once. You can also rewrite the printer firmware. Therefore, a maintenance person does not need to go to every client to rewrite data, which makes maintenance more effective.

Options

SR-610 offers the following options.

Hardware Model number POS Keyboard

Unit MSR Unit DM-MS123 Customer display DM-D110

CompactFlash adapter OI-S05

60-KeyPOS Keyboard DM-KX060

DM-D210 DM-D500

Operation Testing Products for IR

The Operation Confirmed items are marketed by Epson and are built-in, included, or connected to an Epson POS product, and operation by has been confirmed by Epson. Epson can also offer reference information for the selection of peripheral devices to the customer who constructs a system using Epson POS products. Please inquire what kind of device can be used from Epson or the selling agent.

This operation confirmation evaluates the equipment in test environments and conditions, but it does not guarantee the operation. Therefore, procurement and evaluation by the customer are required.

1-8 SR-610 System Overview Rev. C

Part Names

The part names are as follows:

HDD LED

Power LED

LCD backlight brightness button

SR-610 Technical Reference Guide

LCD unit

MSR cover

Ventilator

Switch cover

Front cover

Front power switch

Reset switch

LCD lever

Case lock key

USB

Keyboard/Mouse(Front)

Speaker volume control knob

Rev. C SR-610 System Overview 1-9

Back

Rear cover

Unit cover

Power fan

AC inlet

Main power switch

Case fan

Customer display connector

1-10 SR-610 System Overview Rev. C

Bottom

BottomBottom

Display

Keyboard/Mouse (Bottom)

Drawer connector

DIP switch

SR-610 Technical Reference Guide

Cable clamp

COM1

COM2

CompactFlash slot (Option)

SR-610 operation

See the SR-610 users manual.

Eject button

(Option)

COM3

LPT

Ethernet

USB

Rev. C SR-610 System Overview 1-11

Setting of the DIP

Setting of the DIP SSSSwitch

Setting of the DIP Setting of the DIP

DIP

DIP SSSSwitch

DIP DIP

witches

witchwitch

es

eses

witches

witchwitch

es and the Jumper

eses

and the Jumper

and the Jumper and the Jumper

The DIP Switches are used for the communication with the cash drawer and the for switching between the front side keyboard/mouse connector and the bottom side keyboard/mouse connector. SW1 is inside. SW2 is accessible from the outside on the bottom of the unit.

setting

SW1

NO

NO Function

NONO

1,2 Operation mode SW1-1 SW1-2

3 Parity OFF (default) None

4 Data bit length OFF (default) 8Bit

Function Setting

FunctionFunction

OFF OFF Emulation mode 1

ON OFF Emulation mode 2

OFF ON Native mode

ON ON (Reserved)

ON Yes (Even)

ON 7Bit

Setting Contents

SettingSetting

(default)

Contents

ContentsContents

SW2 setting

NO

NONO

1 Handshaking OFF (default) DTR/DSR

2 Meaning of

drawer open signal

3,4 Transmission speed SW2-3 SW2-4 Function

5 Switching PS/2 OFF Front PS/2 (on VR board)

機能

機能設定

機能機能

ON XON/XOFF

Emulation mode 1, 2

Native mode OFF( (default) Connects 1 or 2 units of the

OFF (default) Connects 1 or 2 units of the

ON Connects 2 units of the drawer

OFF OFF 9600bps (default)

ON OFF 19200bps

OFF ON 38400bps

ON ON 115200bps

ON (default) Bottom PS/2 (on DRW board)

設定設定内容

設定設定

drawer (drawer open level: L) or 1 unit of the drawer (drawer open level: H)

(drawer open level: H)

drawer (drawer open level: L) or 1 unit of the drawer (drawer open level: H)

(drawer open level: H)

enabled

設定内容

設定内容設定内容

1-12 SR-610 System Overview Rev. C

Epson SR-610 Technical Reference Guide

Revision Information

Key to Symbols

Precautions

Regarding this Manual

Purpose of this Manual

Contents of this Manual

Contents

SR-610

SR-610 Features

Hardware

Hardware configurations

Difference between PC/AT PC and the SR-610

Interface

Software configuration

BIOS

Device diagnostic utility (DIAG)

Operating system

RAID BIOS/Config utility

Watch RAID tool (RAID Utility for Windows)

RAID Event Watch tool

OLE-POS

Printer driver-APD

Epson Remote Maintenance Software

Options

Operation Testing Products for IR

Part Names

SR-610 operation