Epson SP7890DES, SP7890K3, SP9890K3 User Manual
Epson Stylus® Pro 7890/9890
USER’S GUIDE
All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in
any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior
written permission of Seiko
Epson Corporation. The information contained herein is designed only for use with
these Epson printers. Epson is not responsible for any use of this information as applied to other printers.
Trademarks
EPSON, Epson Stylus, Epson UltraChrome K3, MicroWeave, and SpectroProofer are registered trademarks; and
EPSON Exceed Your Vision is a registered logomark of Seiko Epson Corporation.
UltraSmooth is a registered trademark; AccuPhoto, DisplayTrans, ePlaten, and PhotoEnhance are trademarks; and
Epson Preferred is a service mark of Epson America, Inc.
General Notice: Other product names used herein are for identification purposes only and may be trademarks of
their respective owners. Epson disclaims any and all rights in those marks.
This information is subject to change without notice.
Legal Notices
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for
damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of
this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to
strictly comply with Seiko Epson Corporation’s operating and maintenance instructions.
Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or
any consumable products other than those designated as Original Epson Products or Epson Approved Products by
Seiko Epson Corporation.
© 2013 Epson America, Inc., 10/13 CPD-28262R1
FCC Compliance Statement
For United States Users
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference
in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to radio or television
reception. However, there is no guarantee that interference will not occur in a particular installation. If this
equipment does cause interference to radio and television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of the following
measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
WARNING
The connection of a non-shielded equipment interface cable to this equipment will invalidate the FCC
Certification of this device and may cause interference levels which exceed the limits established by the FCC for
this equipment. It is the responsibility of the user to obtain and use a shielded equipment interface cable with this
device. If this equipment has more than one interface connector, do not leave cables connected to unused
interfaces. Changes or modifications not expressly approved by the manufacturer could void the user’s authority to
operate the equipment.
For Canadian Users
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
| 5
Contents
Introduction
Warnings, Cautions, Notes, and Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Options and Accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Where To Get Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Macintosh System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Windows System Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Ink Cartridge Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Printer Parts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Front. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Back . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
LCD Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
1 Setting Up the Printer
Unpacking and Assembling the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Unpacking and Assembling the Stand . . . . . . . . . . . . . . . . . . . . . . . . 22
Unpacking the Printer and Mounting It on the Stand. . . . . . . . . . . . 25
Attaching the Paper Basket (Epson Stylus Pro 7890). . . . . . . . . . . . . 27
Attaching the Paper Basket (Epson Stylus Pro 9890). . . . . . . . . . . . . 34
Completing Setup and Connecting the Power Cord . . . . . . . . . . . . . . . . 42
Installing Ink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Connecting to Your System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Installing the Software for Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Installing the Software for Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Updating Your Printer Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Checking the Current Firmware Version. . . . . . . . . . . . . . . . . . . . . . 52
Downloading and Updating the Firmware . . . . . . . . . . . . . . . . . . . . 53
Configuring the Printer’s Network Adapter . . . . . . . . . . . . . . . . . . . . . . 54
2 Handling Paper and Other Media
Selecting Media for Your Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Available Epson Special Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Guidelines for Using Epson Media . . . . . . . . . . . . . . . . . . . . . . . . . . 56
5
6 |
Using Roll Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Roll Paper Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Selecting the Paper Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Setting Up Automatic Media Tracking and Identification. . . . . . . . . 60
Placing the Paper in the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Loading the Paper for Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Cutting Paper Manually with the Built-in Cutter . . . . . . . . . . . . . . . 68
Printing Trim Lines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Removing Paper from the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Using Cut Sheet Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Loading Cut Sheets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Loading Heavy Sheets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Adjusting the Platen Gap for Thick or Thin Paper . . . . . . . . . . . . . . 75
Using the Paper Basket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Catching Printouts in Front of the Printer . . . . . . . . . . . . . . . . . . . . 76
Catching Printouts Under the Printer . . . . . . . . . . . . . . . . . . . . . . . . 78
Storing the Paper Basket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Optimizing the Settings for Your Paper . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Creating Paper Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Printing Your Paper Configurations . . . . . . . . . . . . . . . . . . . . . . . . . 83
Selecting Paper Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
3 Printing With Epson Drivers for Mac OS X
Sizing Images for Borderless Printing on Roll Paper. . . . . . . . . . . . . . . . . 86
Choosing Page Setup and Basic Print Options. . . . . . . . . . . . . . . . . . . . . 87
Choosing Color Management Options . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Choosing Advanced Media Control Options . . . . . . . . . . . . . . . . . . . . . . 94
Choosing Roll Paper Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Controlling Borderless Image Expansion. . . . . . . . . . . . . . . . . . . . . . 98
Choosing Advanced Black and White Photo Settings . . . . . . . . . . . . . . . 99
Creating a Custom Preset and Printing . . . . . . . . . . . . . . . . . . . . . . . . . 101
Managing Print Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Selecting the Correct Media Type Setting . . . . . . . . . . . . . . . . . . . . . . . 104
4 Printing With Epson Drivers for Windows
Sizing Images for Borderless Printing on Roll Paper. . . . . . . . . . . . . . . . 108
6
| 7
Choosing Basic Print Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Selecting the Correct Media Type Setting . . . . . . . . . . . . . . . . . . . . 111
Choosing Color Management Options . . . . . . . . . . . . . . . . . . . . . . . . . 114
Choosing Roll Paper Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Choosing Cut Sheet Paper Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Choosing Page Layout Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Choosing Advanced Black and White Photo Settings . . . . . . . . . . . . . . 123
Choosing Paper Configuration Options. . . . . . . . . . . . . . . . . . . . . . . . . 125
Saving, Exporting, and Importing Custom Settings . . . . . . . . . . . . . . . . 129
Saving and Exporting a Custom Settings Group . . . . . . . . . . . . . . . 129
Importing a Custom Settings Group . . . . . . . . . . . . . . . . . . . . . . . . 130
Loading a Pre-Defined Settings Group . . . . . . . . . . . . . . . . . . . . . . 130
Editing Printer Driver Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Managing Print Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Using the Progress Meter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Optimizing Print Speed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Setting Monitoring Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
5 Managing Color With Profiles
Mac OS X Printing With a Color Profile. . . . . . . . . . . . . . . . . . . . . . . . 137
Setting Up Photoshop and Assigning a Profile. . . . . . . . . . . . . . . . . 137
Selecting Print Settings and Printing . . . . . . . . . . . . . . . . . . . . . . . . 140
Windows Printing With a Color Profile. . . . . . . . . . . . . . . . . . . . . . . . . 141
Setting Up Photoshop and Assigning a Profile. . . . . . . . . . . . . . . . . 141
Selecting Print Settings and Printing . . . . . . . . . . . . . . . . . . . . . . . . 143
6 Maintaining and Transporting the Printer
Checking Printer Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Printing Status Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Viewing Status Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Checking Printer Status From the Printer Driver . . . . . . . . . . . . . . 147
Checking and Cleaning the Print Head . . . . . . . . . . . . . . . . . . . . . . . . . 148
Running the Nozzle Check and Head Cleaning Utilities. . . . . . . . . 148
Checking and Cleaning the Print Head Using the Control Panel . . 149
Automatically Checking and Cleaning the Print Head . . . . . . . . . . 150
Running Cleaning Cycles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Aligning the Print Head. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
7
8 |
Replacing Ink Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Switching Black Ink Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Changing the Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Using Maintenance Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Replacing the Paper Cutter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Removing the Old Cutter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Installing the New Cutter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Replacing the Maintenance Tank. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Cleaning the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Transporting or Storing the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
Preparing the Printer for Shipment . . . . . . . . . . . . . . . . . . . . . . . . . 167
Moving the Printer on the Stand. . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Setting Up the Printer After Transportation . . . . . . . . . . . . . . . . . . 170
7 Solving Problems
Diagnosing Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Checking Error Messages and Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
Auto Take-Up Reel Error Messages. . . . . . . . . . . . . . . . . . . . . . . . . 176
Improving Print Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
Solving Operational Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Solving Miscellaneous Printing Problems. . . . . . . . . . . . . . . . . . . . . . . . 181
Solving Paper Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Fixing Paper Eject Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184
Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
Solving Problems With the Optional Auto Take-Up Reel . . . . . . . . . . . 187
Uninstalling and Reinstalling the Printer Driver . . . . . . . . . . . . . . . . . . 187
Mac OS X . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
Windows. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188
A Specifications
Clearing Stored Print Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Electrical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Dimensions and Weight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Printer Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Safety Approvals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
8
| 9
Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
Roll Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
Cut Sheets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194
Printable Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198
Ink Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198
B Using the Optional Auto Take-Up Reel
Loading Roll Paper Onto the Take-Up Reel . . . . . . . . . . . . . . . . . . . . . 200
Winding Prints Forward . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
Winding Prints Backward . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
Printing Using the Auto Take-Up Reel . . . . . . . . . . . . . . . . . . . . . . . . . 203
Reversing the Paper Stops for a 2-inch Paper Reel Core . . . . . . . . . 204
Installing a Take-Up Reel Core . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206
C Control Panel
Control Panel Buttons and Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209
Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209
Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211
LCD Screen Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212
Menu Setting Summary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213
Index
9
10 |
10
11
Introduction
This User’s Guide provides important information on setting up and using
your printer, loading paper, using the Epson
®
printer drivers, and replacing
ink cartridges. It also tells you how to maintain your printer to keep it
working at its best, and provides troubleshooting tips in case you have a
problem.
For additional information, see the following:
• The Quick Reference Guide provides a handy summary of procedures for
daily use and printer maintenance—loading paper, replacing ink
cartridges and other components, cleaning and aligning the print head,
and using the printer’s menu system. Attach it to your printer for easy
reference.
• The on-screen Network Guide provides instructions for setting up and
using your printer on a network.
Warnings, Cautions, Notes, and Tips
Please follow these guidelines as you use this book:
WARNINGS must be followed carefully to avoid bodily injury.
Cautions must be observed to avoid damage to your equipment.
Notes contain important information about your printer.
Tips contain additional hints on how to get the most out of your printer.
11
12 | Introduction
Tip: Check the Epson Pro
Imaging website at
www.proimaging.epson.
com for accessories and
options that are currently
available.
Options and Accessories
Your Epson Stylus® Pro 7890/9890 offers these optional upgrades and
accessories:
Optional equipment
Option Part number
Automatic Take-Up Reel System (Pro 9890 only); see
page 199 for instructions on using this option
Epson SpectroProofer® 44-inch (Pro 9890 only) SPECTRO44
Epson SpectroProofer 24-inch (Pro 7890 only) SPECTRO24
Epson SpectroProofer 44-inch UV (Pro 9890 only) SPECTRO44UV
Epson SpectroProofer 24-inch UV (Pro 7890 only) SPECTRO24UV
One-year extended service plan EPP7898B1
Two-year extended service plan EPP7898B2
One-year SpectroProofer extended service plan EPPSPB1
In addition, you can order these user-replaceable items:
Consumables and user-replaceable parts
Part Part number
Replacement ink maintenance tank (see page 163) C12C890191
Replacement printer cutter blade (see page 159) C12C815331
Roll media adapters (2) C12C811241
Replacement 44-inch Take-Up Reel Core (Pro 9890 only) C815121
Ink cartridges See page 153 for
C12C815321
a complete list.
You can purchase optional equipment and genuine Epson ink and paper
from an Epson Professional Imaging Authorized Reseller. To find the
nearest reseller, visit www.proimaging.epson.com (U.S. sales), www.epson.ca
(Canadian sales), or call 800-GO-EPSON (800-463-7766). Or you can
purchase online at www.proimaging.epson.com (U.S. sales) or
www.epson.ca (Canadian sales).
12
Tip: If you experience
difficulty with the
toll-free line or your
Unit ID number, call
(562) 276-1305.
Introduction | 13
Where To Get Help
Epson provides technical support and information on the installation,
configuration, and operation of professional printing products through the
Epson Preferred Limited Warranty Plan. Dial (888) 377-6611, 6
6
PM, Pacific Time, Monday through Friday. Days and hours of support are
subject to change without notice.
Before you call, make sure you have your Unit ID number, which is
included with the Epson Preferred Limited Warranty Plan information that
came with your printer. You’ll also need your printer serial number and
proof of purchase.
Visit Epson’s U.S. support website (www.epson.com/support) or Canadian
support website (www.epson.ca/support) and select your product for
solutions to common problems. You can download drivers, firmware, and
documentation, get FAQs and troubleshooting advice, or e-mail Epson with
your questions.
SM
AM to
Caution: Using an
improperly shielded
cable—especially a cable
more than 10 feet (6 m)
long—may cause the
printer to malfunction.
Note: USB 2.0 is
required to run the
printer at full speed.
Macintosh System Requirements
To use your printer in either a stand-alone or peer-to-peer network
environment, your Macintosh
• OS
• PowerPC
• At least 2GB of RAM (4GB or more recommended)
• At least 32GB of free hard disk space for software and processing files
• Quad-speed (4×) or faster CD-ROM or DVD drive for installing the
®
X 10.5.8 or higher
®
G5, Intel®, or higher processor
printer software
• For USB connection: a compliant USB Hi-Speed 2.0 port and a
shielded USB “AB” cable from Series A (computer) to Series B (printer),
up to 10 feet (6 m) long
• For network connection: Ethernet-equipped Macintosh and a
Category 5 compatible cable
13
®
system should meet these requirements:
14 | Introduction
Windows System Requirements
To use your printer in either a stand-alone or peer-to-peer network
environment, your system should meet these requirements:
• IBM
• Microsoft
• At least 2GB of RAM (4GB or more recommended)
• At least 32GB of free hard disk space for software and processing files
• Quad-speed (4×) CD-ROM or DVD drive for installing the printer
• For USB connection: a Windows-compliant USB Hi-Speed 2.0 port
®
-compatible PC with a Pentium® 4, 3 GHz or higher processor
recommended
®
Windows® 8.x, Windows 7, Windows Vista®, Windows XP
Professional x32 Edition, Windows XP Professional x64 Edition, or
Windows XP
software
and a shielded USB “AB” cable from Series A (computer) to Series B
(printer), up to 10 feet (6 m) long
• For Ethernet connection: Ethernet equipped PC and a Category 5
compatible cable
14
Introduction | 15
Important Safety Instructions
Before using your printer, read the following safety instructions to make sure
you use the equipment safely and effectively.
• The Epson Stylus Pro 7890 weighs about 186 lb (84.5 kg) and the
Epson Stylus Pro 9890 weighs about 256 lb (116 kg) without the stand,
paper basket, ink, or paper. Make sure you have four people lift the
printer. (See page 25.)
• When setting up the printer, make sure you have enough space around
it. You may need more space behind the printer if you print on large
sheets of heavy stock or posterboard. (See page 21.)
• Place the printer on a flat, stable surface. The printer will not operate
properly if it is tilted or at an angle.
• Avoid places subject to rapid changes in temperature and humidity. Also
keep the printer away from direct sunlight, strong light, or heat sources.
• Avoid places subject to shocks and vibrations.
• Keep the printer away from dusty areas.
• Keep your entire computer system away from potential sources of
electromagnetic interference, such as loudspeakers or the base units of
cordless telephones.
• Place the printer near a wall outlet where the plug can be easily
unplugged.
• Use only the type of power source indicated on the label.
• Connect the printer to a properly grounded outlet. Avoid using an
outlet on the same circuit as a photocopier or air control system that
regularly switches on and off.
• Avoid using electrical outlets controlled by wall switches or timers.
• Use only the power cord that comes with the printer. Use of another
cord may result in fire or electric shock.
• The printer’s power cord is designed for use with the printer only. Using
it with other equipment may result in fire or electric shock.
• Do not use a damaged or frayed power cord.
15
16 | Introduction
Caution: Always turn
the printer off using the
P Power
you press this button,
POWER OFF appears on
the LCD screen and the
P Power light flashes.
Do not unplug the printer
or turn off the power to
the printer until the panel
shuts off and the
P Power light stops
flashing. This ensures
that the print head is
safely capped.
button. When
•
If you use an extension cord with the printer, make sure the total ampere
rating of devices plugged into the extension cord does not exceed the
cord’s ampere rating. Also, make sure the total ampere rating of all
devices plugged into the wall outlet does not exceed the wall outlet’s
ampere rating.
• Do not block or cover the openings in the printer’s case.
• Do not put your hand inside the printer during printing.
• Do not move the print head by hand unless instructed to do so by an
Epson service technician; otherwise you may damage the printer.
• Do not insert objects through the slots. Take care not to spill liquid on
the printer.
• Do not attempt to service the printer yourself.
• Power down the printer from the control panel, unplug the printer, and
refer servicing to qualified service personnel under the following
conditions:
The power cord or plug is damaged; liquid has entered the printer; the
printer has been dropped or the cabinet damaged; the printer does not
operate normally or exhibits a distinct change in performance.
• Before transporting the printer, make sure the print head is in the far
right (home) position.
For California customers only:
The lithium batteries in this product contain
Perchlorate Material - special handling may apply,
See www.dtsc.ca.gov/hazardouswaste/perchlorate.
16
Introduction | 17
Ink Cartridge Safety Instructions
• Keep ink cartridges out of the reach of children and do not drink the
ink.
• Store ink cartridges in a cool, dark place.
• If ink gets on your skin, wash it off with soap and water. If ink gets in
your eyes, flush them immediately with water.
Caution: Do not use too
much force when you
shake cartridges that
have been previously
installed.
• Shake ink cartridges before installing them for best results.
• Do not use an ink cartridge beyond the date printed on the cartridge
carton.
• Use up the ink cartridge within six months of installation for best
results.
• Do not dismantle ink cartridges or try to refill them. This could damage
the print head.
• After bringing an ink cartridge inside from a cold storage site, allow it to
warm up at room temperature for at least three hours before using it.
• The IC chip on the ink cartridge retains a variety of cartridge
information, which allows you to remove and reinsert it freely.
However, each time the cartridge is inserted, some ink is consumed
because the printer automatically performs a reliability check.
• If you remove an ink cartridge for later use, protect the ink supply area
from dirt and dust, and store it in the same environment as this product.
Note that there is a valve in the ink supply port, making covers or plugs
unnecessary, but care is needed to prevent ink from staining items that
the cartridge touches.
• Do not touch the ink supply port, its surrounding area, or the green IC
chip on the side of the ink cartridge. Doing so may affect normal
operation and printing.
17
18 | Introduction
Printer Parts
These illustrations show the Epson Stylus Pro 9890, but the parts are the
same for the Pro 7890 unless otherwise noted.
Front
Roll paper cover
Roll paper
holder
Front
cover
Ink bay
Back
Interface
connector
for optional
equipment
USB interface
for computer
Paper basket
Control
panel
Ink bay
Casters
Network interface
Maintenance tank
(Pro 9890 includes
two tanks, one on
each side of printer)
AC inlet
18
Control Panel
Paper
light
Power
light and
button
Pause/reset
light and button
LCD Screen
Ink
light
Black ink change button
Ink open button
LCD
screen
Platen
gap
Roll paper
margin
Introduction | 19
Paper feed up button
Paper release (ePlaten™)
light and button
OK button
Menu button
Paper cut
button
Paper feed down button
Left arrow or paper
source button
Paper
source
Ink cartridge
status
Auto Take-Up Reel
Spectro
Proofer
19
Paper
number
Roll paper
counter
Maintenance
tank status
Black ink
indicator
20 | Introduction
20
21
Chapter 1:
Setting Up the
Printer
WARNING: Four people are
required to unpack and set
up the printer.
Note: When choosing a
place for the printer, leave
adequate room for easy
access and ventilation.
Avoid locations subject to
direct sunlight, excessive
heat, moisture, or dust.
Also avoid locations near
potential sources of
electromagnetic
interference, such as
loudspeakers, cordless
phones, TVs, or air
conditioners.
This chapter includes the following information:
• Unpacking and assembling the Pro 7890 and Pro 9890
• Connecting the power cord
• Installing ink
• Connecting to your computer and a network
• Installing the printer software for Macintosh or Windows
• Updating the printer firmware
• Configuring the printer for a network
Unpacking and Assembling the Printer
Follow these steps to assemble your printer and its stand.
Before you begin, make sure you have sufficient space to set up and use the
printer—at least 12 inches on all sides in addition to these dimensions:
• 53.4 × 35.6 inches (1356 × 903 mm) for the Epson Stylus Pro 7890
• 73.4 × 52 inches (1864 × 1318 mm) for the Epson Stylus Pro 9890
21
22 | Setting Up the Printer
For assembly, you need floor space of approximately:
• 8 × 8 feet (2.4 × 2.4 m) for the Epson Stylus Pro 7890 and stand
• 13 × 13 feet (4 × 4 m) for the Epson Stylus Pro 9890 and stand
Unpacking and Assembling the Stand
1. Lift the box up and away from the shipping pallet. Then remove the box
2. Unpack the stand and make sure you have all these items.
containing the stand and paper basket.
2 Sides
Horizontal strut
Manual holder
Hex wrench
2 Wing screws with
lock washers
6 Bolts
22
Setting Up the Printer | 23
Note: Make sure you
tighten all bolts before
moving to the next
section.
3. Insert the strut into the left side as shown. (The sides are labeled L and
R.)
4. Fasten the strut with 3 bolts as shown. Use the hex wrench to tighten the
bolts.
23
24 | Setting Up the Printer
5. Insert the strut into the right side and fasten it with 3 bolts as shown.
6. Lock the casters.
24
Setting Up the Printer | 25
Unpacking the Printer and Mounting It on the Stand
1. Make sure you have all the items shown below:
9 Ink cartridges
Cable guides
Printer
Roll paper
holders
Documentation
and software CD
Power cord
Note: Make sure you
save the box and
packaging in case you
need to ship the printer.
WARNING: Four or more
people are required to lift the
printer.
2. Remove the cardboard panels and other packing materials from around
the printer.
3. Have four people lift the printer.
25
26 | Setting Up the Printer
4. Mount the printer on the stand as shown, aligning the pegs with the
5. Fasten the printer to the stand with the wing screws and washers.
holes on the bottom of the printer.
26
Setting Up the Printer | 27
Attaching the Paper Basket (Epson Stylus Pro 7890)
The paper basket is a cloth sheet that attaches to the printer stand and
catches your prints as they come out. If you have the Epson Stylus Pro 9890,
see page 34 for instructions on attaching the paper basket.
1. Make sure you have all the parts shown below:
2 Black plastic
connectors
1 Square
pole and 2
round poles
Cloth basket
2 Paper guides
2 Pins
Rod
2 Posts
2. Attach the two short posts as shown, one on each side of the stand.
27
28 | Setting Up the Printer
3. Use the pins to fasten the posts in place.
4. Insert the round and square poles into the basket cloth as shown.
28
Setting Up the Printer | 29
5. Place the basket under the printer as shown.
6. Snap the center pole into the holders on each side of the stand.
29
30 | Setting Up the Printer
7. Insert the black plastic connectors into both ends of the square pole.
8. Fasten the black plastic connectors onto the posts on each side of the
stand.
30
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